Bureau of the Fiscal Service

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OTCnet Printable Job Aid

Modify OTC Endpoint Information

To modify an OTC Endpoint, complete the following steps:

1. From the Administration tab, select Manage Organizations>Organization 

Hierarchy>Modify. The Step 1 of 3: Select an OTC Endpoint page appears.

To modify endpoint information settings for an OTC Endpoint with TGA, CHK and CDC, 

the user must have Accounting Specialist, Check Capture Administrator and Card 

Administrator privileges. 

2. Select your OTC Endpoint from the list that appears. The Step 2 of 3: Update OTC Endpoint 

Information page appears as shown in Figure 1.

3. Update the OTC Endpoint Information.

To update the General details of an OTC Endpoint, complete the following:

o Enter the Short Name and Description for the OTC Endpoint.

Figure 1. Step 2 of 3: Update OTC Endpoint Information - Collapsed

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Bureau of the Fiscal Service

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A short name must be entered to identify the OTC Endpoint that is being updated. If an 

OTC Endpoint exists, the data displayed in the text is available for update.

To allow the OTC Endpoint to create deposits, complete the following:

o Click the Allow OTC Endpoint to create deposits for over-the-counter 

collections checkbox as shown in Figure 2.

Figure 2. Allow OTC Endpoint to create deposits for over-the-counter collections

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Bureau of the Fiscal Service

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Before a user is provisioned to a deposit processing OTC Endpoint (TGA), ensure the 

Allow OTC Endpoint to create deposits for over-the-counter collections checkbox

is checked.

o Update Agency Location Code by completing the following step:

▪ Entering the ALC

o Update Address by completing the following step:

▪ Entering the address details

o Update Financial Institution Relationship(s) by completing the following steps:

▪ Selecting both the Financial Institution and the associated Routing Transit 

Number (RTN)

▪ Entering the Demand Deposit Account (DDA) and Retype DDA and click 

Add.

To delete the Financial Institution relationship, click the Delete checkbox(es) under the 

Delete column.

To specify the check cashing policies of the OTC Endpoint, complete the following:

o Click the Check Cashing Policies checkbox as shown in Figure 3.

If checkbox is checked and grayed out, it indicates that this OTC Endpoint is either 

inheriting the policies from the parent Organization or its own information has already 

been defined and the user does not have the privilege to make modifications. Only a 

CCA has privileges to modify the check cashing policies.

o Add Default Reason Codes by completing the following steps:

▪ Selecting a default reason code and clicking Add, optional. Repeat steps as 

necessary

o Delete Assigned Return Reason Code Filters by completing the following steps:

▪ Checking Delete box(es) under the Delete column, optional

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Bureau of the Fiscal Service

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The Default Reason Codes allows you to specify the return reason codes relevant to 

your agency’s program. These codes represent the numeric codes used in the ACH and 

paper return processing, which specify the reason for the return of the transaction and 

Check 21 codes.

Figure 3. Default Reason Codes

o Update Agency Assigned Suspensions by completing the following steps, optional

▪ Entering the number of Days

▪ Entering the Occurrence number 

▪ Selecting Agency Assigned Suspensions you want to Delete by checking 

the boxes under the Delete column, if applicable

• To update the Agency Assigned Suspensions, select the Default Reason 

Code it will apply, by clicking in the box provided.

• The Agency Assigned Suspensions - Days allows you to specify the number 

of calendar days than an individual is unable to cash a check or pay by check 

and is calculated from the date the system is aware of the return file. The 

Agency Assigned Suspensions - Occurrence allows you to specify the 

suspension level.

o Update Agency Verification Policy by completing the following steps, optional

▪ Clicking Include Represented and Retired Check or Include Retired 

Check Only

▪ Checking Include Expired

▪ Entering the number of Expired Days

▪ Checking Agency Verification Policies—Delete

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• Include Represented and Retired Check or Include Retired Check 

Only allows you to specify whether the verification record is generated 

on Represented or Retired items. Include Retired Check Only allows 

you to specify whether the verification record is generated on only 

Retired items. 

• Include Expired indicates whether previous suspensions that have since expired 

are counted when accessing the suspension level to assign when the individual 

writes a check. Agency Verification Policies—Delete allows you to remove the 

check cashing policy for your OTC Endpoint. Once the check cashing policy is 

removed for the OTC Endpoint, the higher-level organization’s check cashing 

policy is automatically assigned to your OTC Endpoint.

To specify the data privacy of the OTC Endpoint, complete the following:

o Click the Data Privacy checkbox.

o Update Data Privacy:

▪ Select the Data Privacy – Agency Available Attributes you want to block or

unblock by checking the boxes under the Blocked column. 

By default, Account, User Defined Field 1, Bank Routing Number, Note and Mask 

PII are checked as Blocked.

To enable the OTC Endpoint to capture checks, complete the following:

o Click the Enable Check Capture checkbox.

o Update Enable Check Capture by completing the following steps:

o Enter the Agency Location Code (ALC+2).

• Before a user is provisioned to a check capture OTC Endpoint (CHK), ensure the 

Enable Check Capture checkbox is checked.

• If checkbox is checked, it indicates that the OTC Endpoint information has been 

defined.

• The ALC+2 is required for initial setup. Once the ALC+2 is entered it cannot be 

updated.

o Update OTC Verification Group by completing the following steps as shown in 

Figure 4:

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▪ Entering the Short Name (Starting With) and clicking Search

▪ Clicking Yes or No for Queue Interface

▪ Selecting the OTC Endpoint you want to add by checking the box under the 

Assign column and clicking Add Agency Group

Figure 4. Enable Check Capture

• By default, the OTC Endpoint Short Name displays. Add additional OTC 

Endpoints to the OTC Verification Group by clicking the Clear button to clear the 

Short Name and entering a Short Name, clicking Search and clicking Add 

Agency Group.

• Designating an OTC Verification Group allows for verification data to be shared 

among non-related OTC Endpoints. For example, Lower Level 1 and Lower 

Level 2 are siblings under the High-level organization, Training Team Top Level. 

Since there is no parent-child relationship between these two OTC Endpoints,

users from one OTC Endpoint are isolated from the other’s Verification data. By 

adding both unrelated locations to an OTC Verification Group, they are able to 

share information.

• The Queue Interface is used by military agencies that utilize the Deployable 

Disbursing System (DDS) database bridge.

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Bureau of the Fiscal Service

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▪ Under OTC Verification Group, Current Agency Site, 

• Select the OTC Endpoint you want to delete by checking the box 

under the Delete column.

To enable the OTC Endpoint to process card payments, complete the following steps:

o Click the Enable Card Processing checkbox

Before a user is provisioned to a card processing OTC Endpoint (CDC), ensure the 

Enable Card Processing checkbox is checked.

o Update Enable Card Processing by completing the following steps as show in 

Figure 5: 

o Entering the Chain Code

o Entering the Division

o Entering the ALC

o Entering the Merchant ID

o Update the Address by entering the address details 

o Designate the Signature Capture by completing the following steps:

o Checking the Signature Capture check box, optional

o Select a Return Policy by completing the following steps:

o Clicking the appropriate card transaction policy radio button for your 

organization, optional.

Figure 5. Enable Card Processing Address, Signature Capture and Return Policy

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Bureau of the Fiscal Service

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To add lower level endpoints, complete the following:

• Click the Add lower levels to this OTC Endpoint checkbox.

• Update Add lower levels to this OTC Endpoint by completing the following 

steps:

▪ Entering the Short Name and Description. 

▪ Click Add More Lines to add additional lower levels to this OTC Endpoint

A short name must be entered to identify the OTC Endpoint that is being updated. If an 

OTC Endpoint exists, the data displayed in the text is available for update.

To specify the advanced administration, complete the following:

• Click Advanced Administration as shown in Figure 6.

• Specify Advanced Administration by completing the following:

• Clicking Yes or No for Debit Gateway

View or specify the Forms Rendered Solution

• View the Report Only Summary Level Data to CIR 

• View the Summary Level Classification 

Figure 6. Advanced Administration

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Bureau of the Fiscal Service

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• By default, all forms are set to be rendered and viewed in HTML. Under general 

circumstances, the ActiveX option does not need to be specified. The Forms 

Rendered Solution is read-only and only an HLAS can specify the option to switch 

between viewing and accessing forms in HTML or ActiveX. 

• The Report Only Summary Level Data to CIR Information is read-only and only an 

HLAS can specify the information.

• A checked box indicates that detailed level data will not be transmitted to Collections 

Information Repository (CIR) and only summary data is reported to CIR for all the 

check transactions that are processed under this OTC Endpoint (CHK) or ALC+2. 

This is mainly for the OTC Endpoints that are used to process tax data. An 

unchecked box indicates that detailed level data is transmitted to CIR.

• The Summary Level Classification is read-only and only a High-Level Agency 

Support (HLAS), Check Capture Supervisor, and Check Lead Operator can 

specify the information.

• A checked box indicates that Check Capture Lead Operators and Check Capture 

Operators cannot classify individual checks. Instead the classification of the batch 

will occur after all the checks have been 

scanned. An unchecked box indicates the Check Capture Operator will have to 

classify checks at the item level.

• Specify Batch List Print/Export Required During options by completing the 

following: 

• Checking or unchecking the Close Batch checkbox

• Checking or unchecking the Approve Batch checkbox 

• View or Specify Agency Comments

• A Check Capture Lead Operator, Check Capture Supervisor, and HLAS can 

add, edit, or remove Agency comments Agency Comments. A Check Capture 

Administrator, Check Capture Operator, Agency Manager, and CIRA Viewer

can view Agency Comments. 

• The Specify Agency Comments field allows agencies to add, edit, or remove 

Agency comments which are sent to CIR as part of the check transmission.

To view the special designation, complete the following:

o Click Special Designation as shown in Figure 7.

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Bureau of the Fiscal Service

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Figure 7. Special Designation

• The CARS Reporter special designation information is read-only 

and displays for TGA and CHK endpoints. Only an HLAS can specify the 

Special Designation information.

• Yes, indicates that the OTC Endpoint is associated with an ALC that has been 

designated as a CARS Reporter. No indicates that the OTC Endpoint is not

associated with an ALC that has been designated as a CARS Reporter.

4. Click Next. The Step 3 of 3: Review OTC Endpoint page appears.

5. Verify the information is correct and click Submit. Click Edit, to modify the information 

entered and return to Step 4.

• Click Previous to return to the previous page.

• Click Cancel to return to the OTCnet Home Page. No data is saved. 

• Click Return Home to return to the OTCnet Home Page.

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