Federal Register / Vol. 78, No. 86 / Friday, May 3, 2013 / Notices 26051 

[FR Doc. 2013–10106 Filed 5–2–13; 8:45 am] 

BILLING CODE 4120–01–C 

DEPARTMENT OF HEALTH AND 

HUMAN SERVICES 

Centers for Medicare & Medicaid 

Services 

Statement of Organization, Functions, 

and Delegations of Authority 

Part F of the Statement of 

Organization, Functions, and 

Delegations of Authority for the 

Department of Health and Human 

Services, Centers for Medicare & 

Medicaid Services (CMS), (last amended 

at Federal Register, Vol. 76, No. 75, p. 

21909, dated April 19, 2011) is amended 

to revise the functions of the Office of 

Communications (OC). 

Under Part F., Section FC. 20 

(Functions) for OC is revised as follows: 

• Serves as CMS’ focal point for 

internal and external strategic and 

tactical communications providing 

leadership for CMS in the areas of 

customer service; Web site operations; 

traditional and new media including 

web initiatives such as social media 

supported by innovative, increasingly 

mobile technologies; media relations; 

call center operations; consumer 

materials; public information 

campaigns; and public engagement. 

• Serves as senior advisor to the 

Administrator in all activities related to 

the media. Provides consultation, 

advice, and training to CMS’ senior staff 

with respect to relations with the news 

media. 

• Coordinates with external partners 

including the Department of Health and 

Human Services (HHS) and the White 

House on key communication and 

public engagement initiatives, 

leveraging CMS resources to 

strategically support these activities. 

• Contributes to the formulation of 

policies, programs, and systems as 

related to strategic and tactical 

communications. 

• Coordinates with the Office of 

Legislation on the development and 

advancement of new legislative 

initiatives and improvements. 

• Oversees communications research, 

design and development, evaluation and 

continuous improvement activities for 

improving internal and external 

communication tools, including but not 

limited to brochures, public information 

campaigns, handbooks, Web sites, 

reports, presentations/briefings. 

• Identifies communication best 

practices for the benefit of CMS 

beneficiaries (i.e., of the Medicare and 

Medicaid programs) and other CMS 

customers. 

• Formulates and implements a 

customer service plan that serves as a 

roadmap for the effective treatment and 

advocacy of customers and the quality 

of information provided to them. 

• Oversees beneficiary and consumer 

call centers and provides leadership for 

CMS in the area of call center 

operations. 

• Oversees all CMS interactions and 

collaborations with key stakeholders 

(external advocacy groups, contractors, 

local and State governments, HHS, the 

White House, other CMS components, 

and other Federal entities) related to the 

Medicare and Medicaid and other 

Agency programs. 

• Coordinates stakeholder relations, 

community outreach, and public 

engagement with the CMS Regional 

Offices. 

Authority: 44 U.S.C 3101. 

Dated: April 25, 2013. 

Marilyn B. Tavenner, 

Acting Administrator and Chief Operating 

Officer, Centers for Medicare & Medicaid 

Services. 

[FR Doc. 2013–10426 Filed 5–2–13; 8:45 am] 

BILLING CODE 4120–01–P 

DEPARTMENT OF HEALTH AND 

HUMAN SERVICES 

Administration for Children and 

Families 

Proposed Information Collection 

Activity; Comment Request 

Proposed Projects 

Title: Notice of Interstate Lien. 

OMB No.: 0970–0153. 

Description: Section 452(a)(11) of the 

Social Security Act requires the 

Secretary of Health and Human Services 

to promulgate a form for imposition of 

liens to be used by the State child 

support enforcement (Title IV–D) 

agencies in interstate cases. Section 

454(9)(E) of the Social Security Act 

requires each State to cooperate with 

any other State in using the Federal 

form for imposition of liens in interstate 

child support cases. Tribal IV–D 

agencies are not required to use this 

form but may choose to do so. OMB 

approval of this form is expiring in May 

2014 and the Administration for 

Children and Families is requesting an 

extension of this form. 

Respondents: State, local or Tribal 

agencies administering a child support 

enforcement program under title IV–D 

of the Social Security Act. 


erowe on DSK2VPTVN1PROD with NOTICESEN03MY13.012</GPH>