# e U.S . Departmen t o fTransportatio n Federa l Aviatio n Administratio n - Southwes t Regio n Arkansas , Louisiana , Ne wMexico , Oklatiom a Texa s Federa l Aviatio n Administratio n Southwes t Regio n Offic e o fRegiona l Counsel , ASW- 7 2601 Meacha m Blv d FortWorth,T X7613 7 .... .

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## 1 3 201 0 CERTIFIE D MAI L- RETUR N RECEIP TREQUESTE D Hearin g Docke t Federa l Aviatio n Administratio n 80 0 Independenc e Avenue , S W Wilbu rWrigh t Buildin g - Suit e 2W100 0 Washington , D C 2059 1 Attn : Hearin g Docke t Clerk , AGC-43 0 I n th e Matte rof : Continenta l Airline s Inc . Docke t No . C P , I , Cas e No . 2009SW27005 8 /G^|OSJ0OOI | | ^p ^ StOlO-D^^ O Dea rSi ro rMadam : Enclose d ar e th e origina l an d on e cop yo fth e complain t i n th e above-reference d proceeding . Th e Complainan t request s tha t th e hearin g i n thi s matte rb e hel d i n th e Houston , Texa s area , an d expect s tha t th e hearin g wil l las t on e day . Pleas e serv e m e wit h al l document s i n thi s matter . Sincerely , LYNETT E WOR D Regiona l Counse l •i,' . 0=— J r- \ '^: ^ 

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By :

^ ^ Ti m Duff Attorne y Enclosed : Complain tU.S . DEPARTMEN TO F TRANSPORTATIO N FEDERA LAVIATIO N ADMINISTRATIO N I n th e Matte rof : CONTINENTA LAIRLINE S IN C FAACas e No . 2009SW27005 8 FAADocke t C P Judg e No t Assigne d COMPLAIN T Th e Complainan t file s it s complaint , unde rRul e 20 8 o fth e Rule s o fPractic e i n FAACivi l Penalt yActions , 1 4 CF R §13.208 , an d state s th e following : I . Responden t Continenta l Airline s Inc. . (hereinafte r"CAL" ) wa s advise d throug h a Notic e o fPropose d Civi l Penalt ytha t th e FAApropose d t o asses s a civi l penalt yi n th e amoun t o f $212,50 0 O n Octobe r5 , 2010 , Responden t CA Lsubmitte d a writte n reques t fo ra hearing . I I 1 . Continenta l Airline s Inc . (CAL ) hold s Ai rCarrie rOperatin g Certificat e CALA014 A authorizin g i t t o engag e i n schedule d ai rtransportatio n unde rPart 12 1 o fth e Federa l Aviatio n Regulations . 2 . O n o rabou t Decembe r6 , 200 8 i n Houston , a CA Lemploye e documente d th e followin g proble m wit h th e aut o throttl e (AyT ) syste m o fCA LCivi l Aircraft N12322 , a Boein g 737 , i n th e aircraft maintenanc e lo g at pag e 8023175 : "Pilo t report s A/ Tstagge ri n cruis e a t 78% . 1 V i i n sprea d # 2 ahead. " 3 . CA Limproperl ydeferre d maintenanc e o n th e discrepancycitin g th e incorrect Boein g 73 7 Minimu m Equipmen t Lis t (MEL ) 22-0 4 fo rauthorit yan d documente d th e followin g correctiv e actio n i n th e maintenanc e log : "T/S : infi t fault s sho w# 2 pl a o rpm cfault . Performe d A/ Tbite . Tes t passed . Du e t o histor

yplacarde d A/

Tinop . Downgrade d A/ C t o CATII . Annuo . Read s CATII. " 4 . CA Lcontinue d t o operat e th e aircraft an d agai n addresse d th e discrepancytha t sam e dayi n Atlanta . 5 . CA LWor k

Card D535390 2 indicate s th e followin g maintenanc e actio n wa s take n i n Atlanta : "Performe d fiJTBit e Tes t Sy s Passe d Infligh t Fault s Show s # 2 PM C Fault s ND S PM C Tes t Boxt o T/S PM C Sy s NS U AT LEx t CH # 054408. "6 . Th e correctiv e actio n indicate d tha t a n additiona l buil t i n tes t equipmen t (Bite ) tes t wa s

performed . Tha t tes t indicate d a n infligh t faul t i n th e # 2 powe rmanagemen t control . Th e correctiv e actio n als o state d tha t a powe rmanagemen t contro l tes t bo xwa s neede d t o troubl e shoo t th e powe rmanagemen t contro l syste m an d tha t a powe rmanagemen t contro l tes t bo xwa s no t availabl e i n Atlanta , ( a non-stoc k unit ) 7 . CA Lmaintenanc e assigne d th e discrepancya n Extensio n Contro l Numbe r-05440 8 (Ex t C H # 054408 ) i n orde rt o continu e t o operat e Civi l Aircraft N760 4 unde rth e origina l ME Ldeferral . 8 . Th e origina l ME Ldeferra l pursuan t t o ME L22-0 4 addresse d potentia l problem s wit h th e aircraft' s aut o throttl e system . 9 . Th e maintenanc e performe d i n Atlant a reveale d tha t N7604' s proble m wa s no t i n th e aut o throttl e syste m bu t i n it s powe rmanagemen t contro l system . 10 . CAL' s operation s specification s requir e tha t CA Laircraft mus t b e maintaine d accordin g t o CAL' s Continuin g Airworthines s Maintenanc e Progra m (CAMP. ) 11 . Us e o fth e ME La s describe d herei n i s a par t o fCAL' s Genera l Maintenanc e Manua l an d CAMP . CAL' s Genera l Maintenanc e Manua l i s a par t o fit s CAMP . 12 . Operatio n o fCivi l Aircraft N760 4 unde ra n incorrect ME Ldeferra l procedur e wa s contrar yt o th e provision s o fCAL' s maintenanc e progra m an d operation s specifications . 13 . O n o rabou t Decembe r9,2008 , afte ri t wa s notifie d b yth e FAAo fth e imprope r deferral , CA Lproperl ydeferre d th e discrepancy . 14 . CA Lcorrecte d th e proble m an d cleare d th e ME Ldeferra l tha t sam e daywhe n i t remove d an d replace d th e mai n engin e controlle ro n th e # 2 engin e o fth e aircraft . 15 . CA Loperate d Civi l Aircraft N760 4 o n 6 additiona l flight s fro m Decembe r6,200 8 throug h Decembe r8 , 200 8 whil e i t wa s improperl ydeferred . 16 . CA Loperate d Civi l Aircraft N760 4 o n 7 flight s whil e i n wa s i n a n unainworth yconditio n a s a resul t o fit s us e o fth e incorrect ME Lmaintenanc e deferra l procedure . Byreaso n o fth e foregoing , CA Lviolate d th e followin g section s o fth e Federa l Aviatio n Regulations : a . Sectio n 121.369(b ) i n tha t whil e performing , maintenance , preventiv e maintenanc e o r alteration s i t faile d t o follo wth e maintenanc e progra m se t ou t i n it s manual , b . Sectio n 119.5(1 ) i n tha t i t operate d a n aircraf t unde rPart 12 1 o fth e Federa l Aviatio n Regulation s i n violatio n o fa n ai rcarrie roperatin g certificate , operatin g certificate , o rappropriat e operation s specification s issue d unde rthi s Part 11 9 o fth e Federa l Aviatio n Regulations , an d c . Sectio n 121.153(a)(2 ) i n tha t i t a s a certificat e holderoperate d a n aircraf t whe n i t wa s no t i n a n airworth ycondition .1 . Unde r4 9 U.S.C . §46301 , responden t i s subjec t t o a civi l penalt yfo reac h o fth e

violation s o fth e regulation s cited . Th e maximu m penalt yfo reac h violatio n o feac h o fth e regulation s i s $25,000.00 . 2 . Unde rth e fact s an d circumstance s o fthi s case , a civi l penalt yo f$212,50 0 i s appropriate . Complainan t respectfull yrequest s tha t th e administrativ e la wjudg e ente ra n orde rtha t responden t b e assesse d a civi l penalt yi n th e amoun t o f$212,500 . Submitted thi s ;3t ^

da yo fOC i 2<lj o LYNETT E WOR D Regiona l Counse l Southwes t Regio n 

### Bv : ^- / Ti m Duff Attorne y Federa l Aviatio n Administratio n 817-222-509 9 817-222-509 2CERTIFICAT E O F SERVIC E I hereb ycertif ytha t th e foregoin g Complain t ha s bee n maile d thi s dat e b y Certifie d Mail , Retur n Receip t Requested , to : Federa l Aviatio n Administratio n 80 0 Independenc e Avenue , S W Washington , D C 2059 1 Attn : Hearin g Docke t Clerk , AGC-43 0 Wilbu rWrigh t Buildin g - Roo m 2W100 0 Presiden t Continenta l Airiine s Inc . HQSE O P.O . Bo x460 7 Houston , Texa s 77210-460 7 Thoma s Boilin g Lega l Departmen t HQSL G 160 0 Smit h Stree t Houston , Texa s 7700 2

SfltH^er^asilla s Ayala , Progra m Analys t Federa l Aviatio n Administratio n Southwes t Regio n Offic e o fRegiona l Counse l 260 1 Meacha m Blv d For t Worth , T X7613 7 Date : 

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