U.S. Government Non-Tax U.S. Government Non-Tax 

Receivables and Debt Collection Receivables and Debt Collection 

Activities of Federal Agencies Activities of Federal Agencies 

Department oftheTreasury

FISCAL YEAR FISCAL YEAR 2020 

REPORT TO CONGRESS REPORT TO CONGRESS

August 2021
ൺ ආൾඌඌൺ඀ൾ ൿඋඈආ ඍඁൾ ൿංඌർൺඅ ൺඌඌංඌඍൺඇඍ ൺඌඌංඌඍൺඇඍ ඌൾർඋൾඍൺඋඒ ඌൾർඋൾඍൺඋඒ

ൽൾඉൺඋඍආൾඇඍ ൾඉൺඋඍආൾඇඍ ඈൿ ඍඁൾ ඍඋൾൺඌඎඋඒ ඍඋൾൺඌඎඋඒ

washington, dc ashington, dc

ඈൿൿංർൾ ඈൿ ඍඁൾ ൿංඌർൺඅ ൺඌඌංඌඍൺඇඍ ൺඌඌංඌඍൺඇඍ ඌൾർඋൾඍൺඋඒ ඌൾർඋൾඍൺඋඒ

I am pleased to present the Fiscal Year 2020 Report to Congress on United States Government Receivables 

and Debt Collection Activities of Federal Agencies. This annual report provides important information to the 

American public on the status and collection of the federal government’s non-tax receivables (current and 

delinquent).

At the end of fi scal year (FY) 2020, the outstanding amount of non-tax receivables owed to the United 

States was $2.0 trillion. These receivables included loans to students, small business owners, homeowners, 

farmers, and veterans. They also included administrative non-tax receivables, including fi nes and penalties, 

overpayments, and fees.

Federal agencies normally face many challenges collecting and resolving debts, but FY 2020 was especially 

challenging due to the COVID-19 pandemic and federal actions taken to provide relief to the Americans 

aff ected. Congress authorized new lending programs that signifi cantly increased the government’s 

outstanding receivables, and many federal and state agencies took the unprecedented step of implementing 

wide-spread and long-term suspensions of collection activity. In addition, the Department of the Treasury’s 

Bureau of the Fiscal Service (Fiscal Service) exempted Social Security benefi t payments from off set to collect 

delinquent federal non-tax debts from March 2020 through September 2020.

Most citizens pay their debts on time. However, at the end of FY 2020, delinquent non-tax debt owed to 

the federal government totaled $207.6 billion, a decrease of $12.1 billion (6 percent) from FY 2019. The 

collection of delinquent debts helps fund government operations, maintain key programs, and reduce the 

federal defi cit. So, it is very important to continually fi nd ways to cost-eff ectively collect the delinquent debt 

owed to the government while, at the same time, providing debtors with due process and the opportunity to 

repay debt in accordance with their fi nancial ability.

In FY 2020, federal creditor agencies collected $23.0 billion of delinquent non-tax debt, a 15 percent decline 

compared to FY 2019. Of this amount, Fiscal Service collected $4.3 billion in delinquent federal non-tax 

debt on behalf of federal agencies through its delinquent debt collection programs. Additionally, Fiscal 

Service collected $6.4 billion in delinquent tax and non-tax debts on behalf of state agencies and federal tax 

debts on behalf of the Internal Revenue Service. Fiscal Service continues to collaborate with federal and state 

agencies to maximize collections and resolve those debts for which collection is not possible because of a 

debtor’s circumstances.

David A. Lebryk
CONTENTS ONTENTS

A Message from the Fiscal Assistant Secretary 

I. INTRODUCTION ..............................................................................................................................................................1

 

II. FEDERAL NON-TAX RECEIVABLES OWED TO THE UNITED STATES ........................................................2

 A. Total Federal Non-Tax Receivables ...........................................................................................................................2

 B. By Creditor Agency .....................................................................................................................................................4

 C. By Receivable Type .....................................................................................................................................................5

 D. Interest, Penalties, and Administrative Costs ..........................................................................................................5

III. DELINQUENT FEDERAL NON-TAX DEBT OWED TO THE UNITED STATES .............................................6

 A. Total Delinquent Federal Non-Tax Debt ...................................................................................................................6

 B. By Age ...........................................................................................................................................................................7

 C. By Creditor Agency .....................................................................................................................................................8

 D. By Debt Type ................................................................................................................................................................9

IV. DELINQUENT FEDERAL NON-TAX DEBT COLLECTION ACTIVITIES .....................................................10

 A. Total Delinquent Federal Non-Tax Debt Collection ................................................................................................10

 B. By Creditor Agency ...................................................................................................................................................10

 1. Administrative Wage Garnishment .....................................................................................................................11

 2. Private Collection Agencies ..................................................................................................................................11

 C. Centralized Government-Wide Debt Collection Programs ..................................................................................12

 1. Treasury’s Cross-Servicing Program Collections ..............................................................................................12

 2. Treasury Off set Program Collections .................................................................................................................12

 3. Enforced Collection by the Department of Justice ............................................................................................13

 4. Department of Health and Human Services’ Program Support Center .........................................................14

V. WRITE-OFFS OF DELINQUENT FEDERAL NON-TAX DEBT ...........................................................................15

 

APPENDICES

 Appendix I: Total Federal Non-Tax Receivables by Creditor Agency ......................................................................16

 Appendix II: Total FY 2020 Collection of Delinquent Federal Non-Tax Debt by Creditor Agency ......................17

 Appendix III: Total FY 2020 Write-Off s and Close Outs by Creditor Agency .......................................................18

 Appendix IV: TOP Collections Including Debts Owed to the Internal Revenue Service and State Agencies ......19

 Appendix V: Compliance with 120-Day Delinquent Debt Referral Requirement ...................................................21

 Appendix VI: Payments Exempted from Centralized Administrative Off set by the Secretary of the Treasury .24

 Appendix VII: Sources of Data .....................................................................................................................................25

ENDNOTES .........................................................................................................................................................................27

FISCAL YEAR 2020 REPORT TO CONGRESS:

U.S. GOVERNMENT NON-TAX RECEIVABLES AND 

DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES
1 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

I.Introduction ntroduction

The Secretary of the Treasury (Secretary) reports to Congress annually on the federal government’s non-tax receivables 

and debt collection activities. As required by federal law, this report includes information that federal creditor agencies 

provide to the Secretary on the status of their accounts receivable, as reported in the Treasury Report on Receivables 

and Debt Collection Activities (TROR).

1

 Information about the federal government’s management of receivables is 

available to the public on the Fiscal Data website. This website provides the public with easy-to-understand data about 

the federal government’s fi nances.

Based on policies from Congress and the President, federal creditor agencies make loans to borrowers, guarantee loans 

made by private lending institutions, and impose fi nes and penalties. These activities result in the creation of accounts 

receivable as assets of the government. In addition, federal creditor agencies award grants, make payments, and provide 

other services. These activities, in certain circumstances, also can result in the creation of accounts receivable.

At the end of FY 2020, the federal government’s outstanding non-tax receivables totaled $2.0 trillion, an increase of 

$245.9 billion (14 percent) from FY 2019. A receivable is current when it is not yet due for payment or is being repaid as 

agreed. When the government’s receivables are not paid by the due date, they generally become delinquent debt. At the 

end of FY 2020, delinquent non-tax debt owed to the United States totaled $207.6 billion, a decrease of $12.1 billion (6 

percent) from FY 2019. 

Each federal creditor agency is required to make every reasonable eff ort to collect its receivables. At the end of 

FY 2020, collections of federal non-tax receivables totaled $331.5 billion, a decrease of $8.3 billion (2 percent).2

 Fiscal 

Service and the Department of Justice (DOJ) share the responsibility for setting government-wide policy on non-tax 

debt collection, and each plays a major role in the centralized collection of delinquent non-tax debt. In FY 2020, federal 

creditor agencies collected $23.0 billion of delinquent non-tax debt, a decrease of $4.1 billion (15 percent) from FY 2019. 

This report provides summary data on the value of receivables owed to the federal government, the portion of those 

receivables that are delinquent, and eff orts to collect or write-off delinquent debt. The report provides comparative 

information from previous fi scal years to FY 2020, and information on specifi c aspects of government-wide non-tax 

receivables and debt collection activities.3

Note: Delinquencies and collections result from various events and conditions that can occur over multiple reporting 

periods. For example, depending on the structure of repayment terms, the date that a receivable is due may be in the 

same fi scal year that it is recorded or it may be due in a future fi scal year. Similarly, collections during FY 2020 may be 

associated with non-tax debt that became delinquent either in FY 2020 or in a prior year. Therefore, use caution when 

comparing annual totals and year-over-year changes of receivables, delinquencies, and collections. Dollar fi gures in 

this report have been rounded to the tenth decimal point. Percentage changes are calculated based on the rounded dollar 

fi gures.
2 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

II.Federal Non-Tax Receivables Owed to the United States ederal Non-Tax Receivables Owed to the United States

A. Total Federal Non-Tax Receivables

Federal non-tax receivables are amounts owed to the federal government by a person (e.g., an individual, organization, 

or other entity). Receivables are categorized as being current or delinquent. Delinquent receivables are also referred to 

as delinquent debts.

At the end of FY 2020, total federal non-tax receivables owed to the United States totaled $2.0 trillion, an increase of 

$245.9 billion (14 percent) from FY 2019. The total outstanding receivable balance at the end of a fi scal year is the net 

of receivables that remained unpaid from prior fi scal years and new receivables recorded during that fi scal year, less 

collections, adjustments, and amounts written off and closed out.

New federal non-tax receivables recorded as of the end of FY 2020 totaled $578.0 billion, an increase of $168.4 billion 

(41 percent)4

 from FY 2019. Collection of federal non-tax receivables in FY 2020 was $331.5 billion, a decrease of $8.2 

billion (2 percent) from FY 2019.

2016 2017 2018 2019 2020 $ 1,100

$ 1,200

$ 1,300

$ 1,400

$ 1,500

$ 1,600

$ 1,700

$ 1,800

$ 1,900

$ 2,000

$1,519.6

$1,412.2

Outstanding Federal Non-Tax Receivables: FY 2016–2020

(Dollars in Billions)

Fiscal Year

Dollars in Billions

$1,722.9

$1,616.3

$1,968.8

figure 1

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ — ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2016—2020
3 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

 ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ ൺඇൽ Dൾඉൺඋඍආൾඇඍ ඈൿ Dൾൿൾඇඌൾ (ൽඈൽ)—

ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2016–2020

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ ๟ ൽඈൽ—ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2016–2020

2016 2017 2018 2019 2020

$ 0

$ 50

$ 100

$ 150

$ 200

$ 250

$ 300

$ 350

$ 400

$ 450

$337.4

$310.4

Total Collection on Federal Non-Tax Receivables: FY 2016–2020 

(Dollars in Billions)

Fiscal Year

Dollars in Billions

$337.8 $339.7 $331.5

figure 3

figure 2

2016 2017 2018 2019 2020

$ 150

$ 200

$ 250

$ 300

$ 350

$ 400

$ 450

$ 500

$ 550

$ 600

$421.1

$531.9

New Federal Non-Tax Receivables: FY 2016–2020

(Dollars in Billions)

Fiscal Year

Dollars in Billions

$395.1 $409.7

$578.0
4 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

B. By Creditor Agency

At the end of FY 2020, receivables owed to the Department of Education (Education)5, Small Business Administration 

(SBA), and the Department of Agriculture (USDA) accounted for $1.8 trillion (93 percent) of the government’s total 

outstanding federal non-tax receivables.

In FY 2020, Education, the Department of Health and Human Services (HHS), USDA, the Department of Housing and 

Urban Development (HUD), and the Department of Defense (DoD), collected a combined $216.6 billion (65 percent) in 

federal non-tax receivables.

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ—ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2019–2020

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ ๟ ൽඈൽ-ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2019–2020

ൿං඀ඎඋൾ 4

FY 2020

Total Government

All Others

Department of Health and 

Human Services

Department of Housing 

and Urban Development

Department of Education

Department of Agriculture

Agency

FY 2019 to FY 2020 Percentage Change in Outstanding Federal 

Non-Tax Receivables:6

 FY 2020 Top Five Federal Creditor Agencies 

(Dollars in Billions)

% Change from 

FY 2019 to FY 2020

$1,365.0 4.8%

$13.4 1,324.6%

$115.2 4.7% 

$55.6 14.2%

$31.9 -6.3%

$141.8 -5.8%

$1,722.9

FY 2019

$1,430.3

$190.9

$120.6

$63.5

$29.9

$133.6

$1,968.8 14.3%

Small Business 

Administration

૚

Agency FY 2020

Department of Education

Department of Health and 

Human Services

Department of Defense 

Department of Agriculture

Department of Housing 

and Urban Development

FY 2019 to FY 2020 Percentage Change in Collection of Federal Non-Tax 

Receivables: FY 2020 Top Five Federal Creditor Agencies 

(Dollars in Billions)

% Change from 

FY 2019 to FY 2020

$81.5 -23.5%૛

$80.4 4.4%

$28.8 18.5%

$14.7 1.4%

$11.2 -26.3%૜

All Others

Total Government

$114.9 12.4%

$331.5

FY 2019

$106.5

$77.0

$24.3

$14.5 

$15.2

$102.2

$339.7 -2.4%

ൿං඀ඎඋൾ 5
5 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

C. By Receivable Type

Of the $2.0 trillion in federal non-tax receivables outstanding (both current and delinquent) in FY 2020, federal 

loan receivables (direct loans and defaulted guaranteed loans) represented $1.9 trillion (95 percent) of total 

outstanding receivables. Receivables attributable to direct loans and defaulted guaranteed loans increased by 

$250.5 billion (16 percent) from FY 2019 to FY 2020. Administrative receivables (all non-loan receivables)10

represented $103.3 billion of the total outstanding receivables at the end of FY 2020, a decrease of 

$4.6 billion (4 percent) from FY 2019.

D. Interest, Penalties, and Administrative Costs

Generally, federal creditor agencies assess interest on outstanding loan receivables. Federal creditor agencies also are 

generally required to assess interest, penalties, and administrative costs when receivables become delinquent.์์ Of 

the $2.0 trillion in outstanding current and delinquent receivables at the end of FY 2020, $139.7 billion (7 percent) 

represented unpaid interest, penalties, and administrative costs.

$ 0

$ 200

$ 400

$ 600

$ 800

$ 1,000

$ 1,200

$ 1,400

$ 1,600

$ 1,800

$ 2,000

$ 2,200

Outstanding Federal Non-Tax Receivables, By Type: FY 2016–2020

(Dollars in Billions)

Fiscal Year

Dollars in Billions

Loans (Direct and Guaranteed) Administrative (Non-Loan)

$105.0

$1,307.1

$110.5

$1,409.1

$106.0 $107.9

$1,615.0

$1,510.3

2016 2017 2018 2019 2020

$103.3

$1,865.5

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ—ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2016–2020

figure 6
6 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

A. Total Delinquent Federal Non-Tax Debt

A non-tax debt is considered delinquent if it has not been paid by the date specifi ed in an agency’s initial written demand 

for payment or applicable agreement. A non-tax debt may become delinquent during the same fi scal year that it was 

recorded as a receivable or during a subsequent fi scal year.

At the end of FY 2020, outstanding delinquent non-tax debt owed to the United States totaled $207.6 billion, a decrease 

of $12.1 billion (6 percent) from FY 2019. The total outstanding delinquent non-tax debt balance at the end of a fi scal 

year is the net of debt that remained delinquent from previous fi scal years and debt that became delinquent during that 

fi scal year, less collections, adjustments, and amounts written off .

III.Delinquent Federal Non-Tax Debt Owed to the United States elinquent Federal Non-Tax Debt Owed to the United States

2016 2017 2018 2020 2019 $ 0

$ 25

$ 50

$ 75

$ 100

$ 125

$ 150

$ 175

$ 200

$ 225

$ 250

Delinquent Federal Non-Tax Debt:12 FY 2016–2020

(Dollars in Billions)

Fiscal Year

Dollars in Billions

Outstanding Debt < 365 Days Delinquent 2XWVWDQGLQJ'HEW'D\V'HOLQTXHQW

$32.8

$147.9

$180.7

$203.0

$171.3

$31.7

$185.0

$149.6

$35.4

$207.6

$191.8

$15.8

$30.8

$219.7

$188.9

$15.8

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ—ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2016–2020

figure 7
7 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

Of the total $207.6 billion of outstanding delinquent non-tax debt at the end of FY 2020, $166.4 billion 

(80 percent) was more than two years delinquent and $41.2 billion was less than two years delinquent.

B. By Age

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

1–180 

Days

181 Days–

2 Years

2–6 Years

6–10 Years

>10 Years

Federal Non-Tax Delinquencies, By Age

(Percentage of Total)

Percent

Age

19%

42%

15%

5%

19%

Delinquency Age

1–180 Days

181 Days–2 Years

2–6 Years

6–10 Years

>10 Years

Total Federal Non-Tax Delinquencies, By Age: FY 2016–FY 2020

(Dollars in Billions)

Total

FY 2016 FY 2017 FY 2018

$15.2

$55.7

$61.4

$21.0

$27.4

$180.7

FY 2019

$14.3

$56.4

$64.5

$22.2

$27.6

$185.0 $203.0 $219.7

$14.8

$55.6

$72.7

$28.9

$31.0

$12.3

$59.1

$79.8

$33.5

$35.0

FY 2020

$207.6

$10.5

$30.7

$87.1

$39.4

$39.9

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ—ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2020

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ—ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2016–2020

figure 8

figure 9
8 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

C. By Creditor Agency

At the end of FY 2020, $191.3 billion in delinquent non-tax debt was owed to fi ve federal creditor agencies: Education, 

Social Security Administration (SSA), Department of Veterans Aff airs (VA), SBA, and Funds Appropriated to the 

President (FAP).

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

SBA

FAP

All Others

VA

SSA

Federal Non-Tax Delinquencies: Top Five Federal Creditor Agencies

(Percentage of Total)

Percent

Agency

5%

Education 84%

1%

1%

1%

8%

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ—ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2020

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ—ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2019–2020

figure 10

Agency FY 2020

Department of Education

Social Security Administration

Department of Veterans Affairs

Small Business Administration

Funds Appropriated to the 

FY 2019 to FY 2020 Percentage Change in Federal 

Non-Tax Delinquencies: FY 2020 Top Five Federal Creditor Agencies 

(Dollars in Billions)

% Change from 

FY 2019 to FY 2020

$185.1 -6.5%

$11.4 -11.4%

$2.8 0.0%

$2.7 0.0%

$2.5 4.0%

All Others

Total Government

$15.2

$173.1

$10.1

$2.8

$2.7

$2.6

$16.3 7.2%

$219.7 $207.6

FY 2019

-5.5%

President

figure 11
9 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

D. By Debt Type

At the end of FY 2020, federal loan program delinquencies (direct and guaranteed) totaled $182.5 billion (88 percent) of 

total delinquencies, a decrease of $11.7 billion (6 percent) from FY 2019. Administrative receivable delinquencies totaled 

$25.1 billion, a decrease of $0.4 billion (2 percent) from FY 2019.

2016 2017 2018 2019 2020 $ 0

$ 25

$ 50

$ 75

$ 100

$ 125

$ 150

$ 175

$ 200

$ 225

$ 250

Delinquent Federal Non-Tax Debt, By Type: FY 2016–2020

(Dollars in Billions)

Fiscal Year

Dollars in Billions

Loans (Direct and Guaranteed) Administrative (Non-Loan)

$182.5

$25.1

$155.2

$25.5

$158.8

$26.2

$175.3

$25.5

$194.2

$27.7

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ—ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2016–2020

figure 12
10 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

IV.Delinquent Federal Non-Tax Debt Collection Activities elinquent Federal Non-Tax Debt Collection Activities

A. Total Delinquent Federal Non-Tax Debt Collection

In FY 2020, federal creditor agencies collected $23.0 billion in delinquent non-tax federal debt, a decrease of 

$4.0 billion (15 percent) from FY 2019.

B. By Creditor Agency

During FY 2020, $18.1 billion of the delinquent non-tax debt collected was owed to fi ve federal creditor agencies: 

Education (37 percent), Federal Trade Commission (24 percent), VA (6 percent), USDA (6 percent), and HHS (6 percent).

ඌඈඎඋർൾ:ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ—ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2016–2020

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ—ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2019–2020

2016 2017 2018 2019 2020

$ 0

$ 5

$ 10

$ 15

$ 20

$ 25

$ 30

$ 35

$ 40

$ 45

$32.8

$30.7

$27.9 $27.0

$23.0

Collection of Delinquent Federal Non-Tax Debt: FY 2016–2020

(Dollars in Billions)

Fiscal Year

Dollars in Billions

Agency FY 2020

Department of Education

Federal Trade Commission

Department of Veterans 

Affairs

FY 2019 to FY 2020 Percentage Change in Collection of Federal 

Non-Tax Delinquencies: FY 2020 Top Five Federal Creditor Agencies 

(Dollars in Billions)

% Change from 

FY 2019 to FY 2020

$14.5 -42.1%

$0.4 1,250.0%

$1.5 0.0% 

14

13

$1.4 0.0%

$1.2 16.7%

All Others

Total Government

$8.0

$8.4

$5.4

$1.5

$1.4

$1.4

$4.9 - 38.8%

$23.0

FY 2019

$27.0 - 14.8%

Department of Agriculture

Department of Health and 

Human Services

figure 13

figure 14
11 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

Federal creditor agencies utilize a combination of debt collection tools. Among these collection tools are administrative 

wage garnishment (AWG), private collection agencies (PCAs), off set of federal and state15 payments through the 

Treasury Off set Program (TOP), the Cross-Servicing Program, and litigation. Before using most collection tools, federal 

creditor agencies must fi rst provide debtors with due process. This includes providing notice and opportunity to enter 

into a repayment agreement based on the debtor’s fi nancial circumstances, dispute the debt, or object to the intended 

collection action.

1. Administrative Wage Garnishment

Federal law authorizes federal creditor agencies to garnish a delinquent debtor’s wages without obtaining a court 

order by ordering a non-federal employer to withhold up to 15 percent of an employee’s disposable income to collect a 

delinquent federal non-tax debt owed to the agency. AWG serves as an eff ective tool in collecting delinquent non-tax 

debt from those debtors who are able but unwilling to voluntarily pay their obligations. In FY 2020, federal creditor 

agencies collected $930.1 million through the use of AWG, a decrease of $536.5 (37 percent) from FY 2019.16 

2. Private Collection Agencies

PCAs assist federal creditor agencies in many ways, including locating debtors; establishing repayment agreements; 

and resolving debt administratively when a debtor is deceased, unable to pay, bankrupt, or out of business. In FY 2020, 

PCAs assisted federal creditor agencies by collecting $387.8 million, a decrease of approximately $65.0 million (14 

percent) from FY 2019.18

figure 15

figure 16

AWG

AWG Collections: FY 2016–2020 

(Dollars in Millions)

$1,149.9

FY 2016

$1,137.0

FY 2017

$1,299.5

FY 2018

$1,466.6

FY 2019

$930.1

FY 2020

17

$1,508.2

FY 2016

PCAs

PCA Collections: FY 2016–2020 

(Dollars in Millions)

$214.6

FY 2017

$443.0

FY 2018

$452.8

FY 2019

$387.8

FY 2020

16 19 20

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ—ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2016–2020

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ—ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2016–2020
12 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

C. Centralized Government-Wide Debt Collection Programs

Generally, federal creditor agencies are required to refer delinquent federal non-tax debt to Fiscal Service for collection 

through its delinquent debt collection programs, known as the Cross-Servicing Program and TOP. Federal creditor 

agencies are required to refer debt that is more than 120 days delinquent to the Cross-Servicing Program and TOP. 

Before referring a debt to Fiscal Service for collection, federal creditor agencies must provide debtors with notice and 

opportunity to enter into a repayment agreement based on the debtor’s fi nancial circumstances, dispute the debt, or 

object to the intended collection action. While federal creditor agencies are responsible for providing this required due 

process, Fiscal Service also provides debtors with additional opportunities to resolve their debts prior to the initiation 

of adverse collection action. For example, prior to initiating a collection action, the Cross-Servicing Program generally 

sends a demand letter to each debtor, and TOP sends a warning letter to payees before off setting recurring payments.

1. Treasury’s Cross-Servicing Program Collections

Treasury’s Cross-Servicing Program collects delinquent non-tax debts through various means. Fiscal Service does this 

on behalf of federal creditor agencies by contacting debtors through demand letters and telephone calls, negotiating 

payment agreements, submitting delinquent debt to TOP, referring delinquent debt to PCAs, referring delinquent debt 

to DOJ for litigation, reporting debt to credit bureaus, and initiating AWG. In FY 2020, Fiscal Service collected $523.3 

million of delinquent federal non-tax debt through its Cross-Servicing Program, which includes debt collected through 

TOP, a decrease of $79.8 million (13 percent) from FY 2019.

2. Treasury Off set Program Collections

For non-tax debt submitted to TOP, Fiscal Service intercepts eligible federal and state payments and applies them to a 

payee’s delinquent non-tax debt. Eligible payments include federal tax refunds; federal non-tax payments (e.g., Social 

Security benefi ts, civil service and military retirement, salary, vendor); state tax refunds; and other payments made by 

the states participating in TOP’s State Reciprocal Program.21 For more information about collections through TOP, see 

Appendix IV. For more information about the types of payments for which exemptions from centralized administrative 

off set have been approved, see Appendix VI.
13 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

3. Enforced Collection by the Department of Justice

In FY 2020, the DOJ collected a total of $13.6 billion in cash on behalf of federal creditor agencies, an increase 

of $3.7 billion (37 percent)22 from FY 2019. When a federal creditor agency cannot collect a non-tax debt 

administratively; or believes that enforced collection action is otherwise more appropriate, the agency may refer the 

debt to DOJ to pursue enforced collection23 through the judicial process.

In FY 2020, Fiscal Service collected $10.4 billion through TOP for federal and state agencies. Of the $10.4 billion 

collected, $4.0 billion was from debtors who owed delinquent federal non-tax debt, $507.2 million was from debtors who 

owed delinquent federal tax debt, and $5.9 billion was from debtors who owed state debts, including delinquent child 

support obligations. Figure 17 shows a breakdown of TOP off sets by payment type for the collection of federal non-tax 

debt.

ඌඈඎඋർൾ: ൽൾඉൺඋඍආൾඇඍ ඈൿ ඃඎඌඍංർൾ, ඈൿൿංർൾ ඈൿ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ආൺඇൺ඀ൾආൾඇඍ

2016 2017 2018 2019 2020

$ 0

$ 2

$ 4

$ 6

$ 8

$ 10

$ 12

$ 14

$ 16

$ 18

$14.3

$9.9

$13.6 $13.5

$12.1

Civil Litigation Cash Collection: FY 2016–2020

(Dollars in Billions)

Fiscal Year

Dollars in Billions

figure 18

figure 17

Payment Type FY 2016

Federal Tax 

Refund Payments

Total

TOP Collection of Federal Non-Tax Debt by Payment Type: FY 2016–2020

(Dollars in Millions)

$2,994.1

$3,524.7

FY 2017

$3,213.2

$3,724.3

FY 2018

$3,256.4

$3,805.4

FY 2019

$5,198.5

$5,949.6

FY 2020

$3,505.0

State Payments $46.8 $53.2 $63.6 $103.3 $65.7

Federal Non-Tax 

Payments $483.8 $457.9 $485.4 $647.8 $469.6

$4,040.3

ඌඈඎඋർൾ: ൽൾඉൺඋඍආൾඇඍ ඈൿ ඍඁൾ ඍඋൾൺඌඎඋඒ, ൻඎඋൾൺඎ ඈൿ ඍඁൾ ൿංඌർൺඅ ඌൾඋඏංർൾ
14 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

4. Department of Health and Human Services’ Program Support Center

HHS’s Program Support Center (PSC) is a Treasury-designated debt collection center that collects non-tax debt for 

federal creditor bureaus within HHS and several federal creditor agencies outside of HHS. In addition, the PSC serves 

as the HHS conduit for referrals to Fiscal Service for both TOP and the Cross-Servicing Program. In FY 2020, the PSC 

collected $403.0 million, an increase of $6.0 million (2 percent) from FY 2019.

ඌඈඎඋർൾ: ൽൾඉൺඋඍආൾඇඍ ඈൿ ඁൾൺඅඍඁ ൺඇൽ ඁඎආൺඇ ඌൾඋඏංർൾඌ, ඉඋඈ඀උൺආ ඌඎඉඉඈඋඍ ർൾඇඍൾඋ

$435.0 $434.0 $430.0

$397.0 $403.0

2016 2017 2018 2019 2020

$ 0

$ 100

$ 200

$ 300

$ 400

$ 500

$ 600

$ 700

$ 800

$ 900

PSC Collection: FY 2016–2020

(Dollars in Millions)

Fiscal Year

Dollars in Millions

figure 19
15 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

V.Write-Off s of Delinquent Federal Non-Tax Debt s of Delinquent Federal Non-Tax Debt

Federal creditor agencies are generally required to write off non-tax debt that is two years delinquent (see Offi ce of 

Management and Budget Circular A-129).24 By writing off delinquent federal non-tax debt as uncollectible, federal 

creditor agencies more accurately refl ect the value of their receivables on the books of the United States. Certain 

write-off s are categorized as “currently not collectible”, which means that collection eff orts continue until the agency 

determines it should terminate those eff orts. 

Other write-off s are categorized as “closed out,” which means that a federal creditor agency has terminated all debt 

collection action. Consequently, a federal creditor agency may be required to report such write-off s to the Internal 

Revenue Service (IRS) as potential income to the debtor.

In FY 2020, federal non-tax debt that was written off and categorized as “closed out” totaled $7.9 billion, a decrease of 

$2.3 billion (23 percent) from FY 2019. The federal creditor agencies with the largest write-off amounts in FY 2020 

included Education ($6.6 billion), Securities and Exchange Commission ($331.2 million), and SSA ($260.7 million).

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ—ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2016–2020

$8.3

$8.8 $8.7

$10.2

$7.9

2016 2017 2018 2019 2020

$ 2

$ 3

$ 4

$ 5

$ 6

$ 7

$ 8

$ 9

$ 10

$ 11

Annual Write-Offs and Closed Out Debts: FY 2016–2020

(Dollars in Billions)

Fiscal Year

Dollars in Billions

figure 20
16 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

Appendix I: Total Federal Non-Tax Receivables by Creditor Agency ppendix I: Total Federal Non-Tax Receivables by Creditor Agency

At the end of FY 2020, 97 percent of federal receivables were from programs administered by the ten federal creditor 

agencies listed below.

Appendices ppendices

figure 21

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ—ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2020

Agency Receivables Balance 

(FY 2020)

Delinquent Debt Balance

(FY 2020)

Department of Education $1,430,281.8 $173,146.3

Small Business Administration $190,944.0 $2,699.3

$120,591.2 $1,764.2

$63,451.4

Department of Health and 

Human Services

$24,398.4

$441.2

Social Security Administration $10,134.8

$29,860.7 $1,786.6

Department of Energy $19,185.5 $30.5

Department of Transportation $17,127.2 $37.8

Export-Import Bank $14,269.8 $1,522.9

Department of Defense $7,782.1 $1,257.8

Top 10 Total $1,917,892.1 $192,821.4

All Others $50,904.7 $14,757.7

Government Total $1,968,796.8 $207,579.1

Total Federal Non-Tax Receivables and Delinquent 

Federal Non-Tax Debt: Top Ten Creditor Agencies

(Dollars in Millions)

Department of Housing and 

Urban Development

Department of Agriculture
17 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

Appendix II: Total FY 2020 Collection of Delinquent Federal Non-Tax Debt by ppendix II: Total FY 2020 Collection of Delinquent Federal Non-Tax Debt by

Creditor Agency reditor Agency

In FY 2020, 91 percent of the collection of delinquent federal non-tax debt was associated with debt administered by 

the ten federal creditor agencies listed below.

Agency FY 2020 Collections

Department of Education

Federal Trade Commission

Department of Veterans Affairs

Department of Agriculture

Department of Health and Human Services

Total Collection of Delinquent Federal Non-Tax Debt: Top Ten Creditor Agencies

(Dollars in Millions)

$8,351.5

$5,409.4

$1,453.9

$1,387.4

$1,354.1

General Services Administration $1,214.0

Department of Housing and Urban Development $566.0

Department of Defense $422.8

Environmental Protection Agency $415.9

Small Business Administration

Government Total $22,951.5

$382.5

Top 10 Total $20,957.5

All Other $1,994.0

figure 22

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ—ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2020
18 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

Appendix III: Total FY 2020 Write-O ppendix III: Total FY 2020 Write-Off s and Close Outs by Creditor Agency s and Close Outs by Creditor Agency

In FY 2020, 99 percent of the federal debt that was written off and closed out arose from programs administered by the 

ten federal creditor agencies listed below.

Agency FY 2020 Write-Offs

Department of Education

Securities and Exchange Commission

Social Security Administration

Department of Veterans Affairs

Department of Agriculture

Total Federal Write-Offs and Close Outs: Top Ten Creditor Agencies

(Dollars in Millions)

$6,619.6

$331.2

$260.7

$218.2

$168.9

Department of Housing & Urban Development $165.0

Department of Labor $37.5

Department of Defense $27.1

Department of Homeland Security $24.0

Commodity Futures Trading Commission

Government Total $7,921.5

$17.1

Top 10 Total $7,869.3

All Other $52.2

figure 23

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ—ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2020
19 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

Appendix IV: TOP Collections Including Debts Owed to the Internal Revenue Service and ppendix IV: TOP Collections Including Debts Owed to the Internal Revenue Service and

State Agencies tate Agencies

Type of Payment 

Offset / Levy

Type of

Debt FY 2016 FY 2017 FY 2019 FY 2020

Tax Refund Offset

Total

Federal 

Non-tax Debt

Federal 

Non-tax Debt

Federal 

Non-tax Debt

$2,994.1 $3,213.2 $3,256.4 $5,198.5 $3,505.0

Administrative Offset

State Payments Offset

$483.8 $457.9 $485.4 $647.8

$46.8 $53.2 $63.6 $103.3

$4,217.1 $4,406.9 $4,484.3 $6,751.1

$469.6

$65.7

Federal 

Tax Debt

Tax Levy

(Federal Payments) $692.4 $682.6 $678.9 $801.5 $507.2

$4,547.5

TOP Collection - Federal Debt: FY 2016–2020

(Dollars in Millions)

FY 2018

TOP is the centralized program through which federal and state disbursing agencies intercept, or off set, eligible federal 

and state payments to satisfy delinquent debts owed to federal and state agencies. Delinquent non-tax debts owed to 

federal agencies include loans, overpayments, fi nes, and penalties. In addition, the Federal Payment Levy Program, 

processed through TOP, allows the IRS to continuously levy federal payments due to delinquent federal taxpayers.25 

Delinquent debts owed to state agencies include child support and unemployment insurance obligations. 

In FY 2020, Fiscal Service collected $10.4 billion through TOP for federal and state agencies, of which $4.5 billion was 

for debts owed to federal agencies and $5.9 billion for debts owed to state agencies. Highlights include:

• $5.1 billion26 was collected for delinquent child support obligations submitted to TOP by HHS’s Offi ce of Child 

 Support Enforcement on behalf of states.

• $528.4 million was collected for 41 states and the District of Columbia that participated in TOP’s State 

 Income Tax Program, whereby federal tax refunds and federal vendor payments are off set to collect delinquent 

 state income tax obligations.

• $226.9 million was collected for the 50 states and the District of Columbia that participated TOP’s 

 Unemployment Insurance Compensation Program, whereby federal tax refunds and federal vendor payments are 

 off set to collect delinquent unemployment insurance benefi t and employer tax obligations.

• $53.4 million was collected for the 11 states and the District of Columbia that participated in TOP’s State 

 Reciprocal Program for other state debts, whereby eligible federal vendor payments are off set to collect debt 

 owed to states. In return, states off set $65.7 million from state payments to collect delinquent federal non-tax 

 debt. 

• $507.2 million delinquent Federal taxes was collected through the Federal Payment Levy Program.

ൿං඀ඎඋൾ 24

ඌඈඎඋർൾ: ൽൾඉൺඋඍආൾඇඍ ඈൿ ඍඁൾ ඍඋൾൺඌඎඋඒ, ൻඎඋൾൺඎ ඈൿ ඍඁൾ ൿංඌർൺඅ ඌൾඋඏංർൾ
20 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

figure 25

ඌඈඎඋർൾ: ൽൾඉൺඋඍආൾඇඍ ඈൿ ඍඁൾ ඍඋൾൺඌඎඋඒ, ൻඎඋൾൺඎ ඈൿ ඍඁൾ ൿංඌർൺඅ ඌൾඋඏංർൾ

Type of 

Payment Offset 

Type of

Debt FY 2016 FY 2017 FY 2018 FY 2019 FY 2020

Total

Tax Refund Offset $1,872.0 $1,796.4 $1,751.9 $1,723.3

Tax Refund Offset

Tax Refund Offset

Administrative Offset

Administrative Offset

Administrative Offset

Child Support

State Income Tax Debt

State Unemployment 

Compensation Debt

Other State Debt

(Reciprocal Program)

State Unemployment 

Compensation Debt

(Reciprocal Program)

$582.2 $607.7 $563.5 $493.2

$403.2 $353.8 $300.3 $270.9

$2,926.5 $2,850.3 $2,711.5 $2,592.2

$5,044.6

$503.4

$224.8

$22.7 $36.9 $36.9 $39.1 $25.0

Child Support Administrative Offset $7.6 $7.1 $7.6 $8.6 $7.9

$38.8 $48.4 $46.7 $54.6 $53.4

N/A N/A $4.6 $2.5 $2.1

$5,861.2

TOP Collection - State Debt as of September 30: FY 2016–2020

(Dollars in Millions)

State Income Tax Debt 

(Reciprocal Program)

27
21 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

Appendix V: Compliance with 120–Day Delinquent Debt Referral Requirement ppendix V: Compliance with 120–Day Delinquent Debt Referral Requirement

Federal agencies are required to notify Treasury of legally enforceable, non-tax debts that are more than 120 days 

delinquent for purposes of administrative off set, and Treasury is required to report to Congress when debts are not timely 

referred.

The fi gure below shows the extent to which each federal agency satisfi ed this referral requirement for FY 2020. The 

fi gure only includes agencies that had eligible debts to refer to Fiscal Service. Agencies that did not have eligible debts to 

refer are not listed.

Note: The data used in this fi gure, as with the data for much of this report, are based on data that agencies reported on 

the TROR at the close of FY 2020. When agencies report information on the TROR, they certify to its accuracy.

Compliance

 Rate

Number of 

Eligible Debts 

Not Referred

Number of 

Eligible Debts 

Referred

Total Number 

of Eligible 

Debts

Agency

Department of Education 27,110,432 2,797,795 24,312,637 89.7%

1,700,085 1,197,283 502,802 29.6%

1,218,327 18,938 1,199,389 98.5%

120,252 0 120,252 100.0%

65,755 57,124 8,631 13.1%

63,212 4 63,208 99.9%

53,985 9,041 44,944 83.3%

49,851 7,404 42,447 85.1%

48,236 3,362 44,874 93.0%

33,095 18 33,077 99.9%

22,879 650 22,229 97.2%

7,629 0 7,629 100.0%

7,554 52 7,502 99.3%

6,548 7 6,541 99.9%

5,856 36 5,820 99.4%

Social Security Administration

Department of Health and Human Services

Department of Defense 1,313,767 1,026,992 286,775 21.8%

Compliance with 120–Day Delinquent Debt Referral Requirement as of September 30: FY 2020

Small Business Administration

Department of Veterans Affairs

Department of Homeland Security

Department of Labor

U.S. Postal Service

Department of Agriculture

Department of Justice 37,724 362 37,362 99.0%

Department of Interior

Department of State

Federal Communications Commission

Department of Transportation

Department of Housing & Urban 

Department of the Treasury

Development

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ—ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2020

figure 26
22 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ—ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2020

Agency Compliance

 Rate

Number of 

Eligible Debts 

Not Referred

Number of 

Eligible Debts 

Referred

Total Number 

of Eligible 

Debts

Office of Personnel Management 1,651 286 1,365 82.7%

1,611 466 1,145 71.1%

1,483 0 1,483 100.0%

1,325 1,173 152 11.5%

317 127 190 59.9%

275 4 271 98.5%

230 0 230 100.0%

136 0 136 100.0%

109 5 104 95.4%

108 6 102 94.4%

105 0 105 100.0%

93 1 92 98.9%

General Services Administration

Pension Benefit Guaranty Corporation

Compliance with 120–Day Delinquent Debt Referral Requirement as of September 30: FY 2020

Corp. for National and Community Service

Securities and Exchange Commission

The Judiciary

Nuclear Regulatory Commission

Environmental Protection Agency

U.S. Senate 177 132 45 25.4%

National Aeronautics and Space 

Administration

Armed Forces Retirement Home 

National Archives & Records Administration

Federal Election Commission

Department of Energy

84 0 84 100.0%

83 4 79 95.2%

68 68 0 0.0%

60 1 59 98.3%

56 0 56 100.0%

National Science Foundation

Presidio Trust

Architect of the Capitol 57 57 0 0.0%

Library of Congress 18 18 0 0.0%

Consumer Financial Protection Bureau

Agency for International Development

Federal Trade Commission

Department of Commerce 1,792 0 1,792 100.0%

Railroad Retirement Board 4,411 0 4,411 100.0%

25 25 0 0.0%

20 0 20 100.0%

James Madison Memorial Fellowship

Equal Employment Opportunity Commission

983 0 983 100.0%

Commodity Futures Trading Commission 366 0 366 100.0%
23 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

ඌඈඎඋർൾ: ඍඋൾൺඌඎඋඒ උൾඉඈඋඍ ඈඇ උൾർൾංඏൺൻඅൾඌ ൺඇൽ ൽൾൻඍ ർඈඅඅൾർඍංඈඇ ൺർඍංඏංඍංൾඌ—ൿඈඎඋඍඁ ඊඎൺඋඍൾඋ ൿඒ 2020

Agency Compliance

 Rate

Number of 

Eligible Debts 

Not Referred

Number of 

Eligible Debts 

Referred

Total Number 

of Eligible 

Debts

Compliance with 120-Day Delinquent Debt Referral Requirement as of September 30: FY 2020

4 0 4 0.0%

2 0 2 100.0%

2 0 2 0.0%

Funds Appropriated to the President

Consumer Product Safety Commission

The Stennis Center for Public Service

6 6 0.0% U.S. International Development Financial 

Corporation

2 0

0.0%

National Council on Disability 2

2 2

100.0%

Millennial Challenge Corporation 1 0 1 0.0%

Smithsonian 1 1 0 0.0%

0

1 0 1 100.0%

U.S. Agency of Global Media

National Center for Environmental Conflict 

Resolution

1 0 1 100.0%

Federal Maritime Commission 7 0 7 100.0%

Government Accountability Office 13 0 13 100.0%

Farm Credit Administration

U.S. Government Publishing Office 16 16 0 0.0%

Merit Systems Protection Board 1 1 0 100.0%

U.S. Commission on International Religious 1 0 1 0.0%

0

U.S. Court of Appeals 1 1 0 100.0%

Freedom
24 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

Appendix VI: Payments Exempted from Centralized Administrative O ppendix VI: Payments Exempted from Centralized Administrative Off set by the set by the

Secretary of the Treasury ecretary of the Treasury

As authorized by federal law, 31 U.S.C. § 3716(c)(3)(B), the Secretary, at the request of a paying agency, may exempt 

certain classes of federal payments from the requirement that they be off set for the purpose of collecting non-tax 

debt owed to the United States. A complete list of payment classes exempt from centralized administrative off set is 

available on Treasury’s website. 

Loan payments issued under section 1112 of the Coronavirus Aid, 

Relief, and Economic Security Act. Approved June 9, 2020.

Small Business 

Administration

Economic Injury Disaster Loan payments issued under section 1110 

of the Coronavirus Aid, Relief, and Economic Security Act. 

Approved June 9, 2020. 

Small Business 

Administration

Payments paid to states, Tribal governments, and units of local 

government under Title V of the Coronavirus Aid, Relief, and Economic Security Act. Approved April 14, 2020.

Department of the 

Treasury

Payments made under Title V of Division B of the Coronavirus Aid, 

Relief, and Economic Security Act through its COVID-19 Telehealth 

Program. Approved April 10, 2020.

Federal Communications 

Commission

Payroll assistance payments to air carriers and their contractors 

for pandemic relief under the Coronavirus Aid, Relief, and 

Economic Security Act. Approved March 31, 2020.

Department of the Treasury

Payments made between March 26, 2020 & September 21, 2020 to 

individuals under the Social Security Act. Approved March 25, 

Social Security 

Administration

Payments representing refunds of funds collected in violation of an 

order issued in Mariquez v. DeVos, No. 17-cv-07210 (N.D. Cal.). 

Approved October 13, 2019.

Department of Education

Payment Agency Type of Payment

New Exemptions from Administrative Offset in FY 2020

2020.

ඌඈඎඋർൾ: ൽൾඉൺඋඍආൾඇඍ ඈൿ ඍඁൾ ඍඋൾൺඌඎඋඒ, ൻඎඋൾൺඎ ඈൿ ඍඁൾ ൿංඌർൺඅ ඌൾඋඏංർൾ

Figure 27
25 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

Appendix VII: Sources of Data ppendix VII: Sources of Data

Data in this report were obtained from the following sources and reported as of September 30, 2020:

Sources

Treasury Report on Receivables and Debt Collection Activities — Fourth Quarter 2020, as reported by federal 

creditor agencies to the Department of the Treasury

Department of the Treasury, Bureau of the Fiscal Service

Department of Health and Human Services, Program Support Center

Department of Justice, Offi ce of Debt Collection Management. 
26 FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT NON-TAX RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

The Page Intentionally Left Blank
FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

Endnotes ndnotes

1

 This report is provided in accordance with 31 U.S.C. § 3719(b) (requiring the Secretary to report annually to Congress 

on the status of loans and accounts receivables managed by Federal agencies during the previous year); and fulfi ls other 

reporting requirements under 31 U.S.C. § 3716(c)(3)(B) (requiring the Secretary to report annually to Congress regarding 

payments exempted from off set) and 31 U.S.C. § 3716(c)(6)(B) (requiring the Secretary to report to Congress on agency 

failure to refer debts for administrative off set). Although this report incorporates some information about federal tax 

and state debt collections, information on the management and collection of federal tax receivables and state debts is 

generally outside the scope of this report.

2

 Collections on receivables includes loan consolidations from the Department of Education. A loan consolidation is the 

process of combining one or more eligible loans into a single new loan.

3

 Information on the management and collection of federal tax receivables is outside the scope of this report.

4

 New receivables increased by 41 percent due, in part, to the Small Business Administration’s Coronavirus Aid, Relief, 

and Economic Security (CARES) Act fi nancial assistance programs, which provided loans to small businesses due to the 

COVID-19 pandemic.

5

 More information on the Department of Education’s Student Aid programs can be found in the Federal Student Aid 

Annual Report.

6

 All year-over-year changes were calculated based on the exact value in whole dollars and may diff er from the change 

calculated based on the rounded values expressed in millions or billions of dollars.

7

 SBA’s 1,324 percent increase in receivables was due, in part, to the temporary programs authorized by the CARES Act 

to address the COVID-19 pandemic.

8

 Education’s 23 percent decrease in collections was due primarily to the emergency relief measures, including those 

authorized by the CARES Act, that suspended certain required loan payments and halted collections on certain 

defaulted loans.

9

 Department of Defense’s (DoD) 26 percent decrease in collections was primarily due to the impact of the COVID-19 

pandemic on DoD’s overall business with public entities and foreign country customers.

10 Non-loan receivables include, among other items, fi nes, penalties, and overpayments.

11 The rate of interest is generally governed by 31 U.S.C. § 3717 and published by the Department of the Treasury.

12 The calculation of the amount that became delinquent during FY 2020 was based on debt that was between 1 and 365 

days delinquent as of September 30, 2020.

13 Education’s 42 percent decrease in delinquent collections was due to the CARES Act emergency relief measures that 

halted collections on certain defaulted loans.

14 The Federal Trade Commission’s 1,250 percent increase in delinquent collections was primarily due to a $4.9 billion 

collection from a social networking site for a civil violation.

15 The term “state” includes the several states of the United States, the District of Columbia, American Samoa, Guam, 

the U.S. Virgin Islands, the Commonwealth of the Northern Mariana Islands, and the Commonwealth of Puerto Rico.

16 This amount does not include collections resulting from the use of AWG by Fiscal Service’s Cross-Servicing Program 

or from judicial garnishment actions.

27
FY 2020 REPORT TO CONGRESS: U.S. GOVERNMENT RECEIVABLES 

AND DEBT COLLECTION ACTIVITIES OF FEDERAL AGENCIES

Endnotes ndnotes

17 Education’s Offi ce of Federal Student Aid revised a segment of its reporting process, which led to the increase in its 

AWG and PCA collections.

18 This amount does not include collections resulting from the use of PCAs by Fiscal Service’s Cross-Servicing Program 

or from the use of private counsel by DOJ. This amount also does not include collections from AWG.

19 The decrease in PCA collections was a result of a change to Education’s delinquent debt aging methodology for its 

Federal Student Aid (student loan) programs.

20 The increase in Federal Student Aid’s PCA collections is primarily due to 1) a general increase in PCA collections 

and 2) a correction to the aging methodology implemented by its default servicer. Federal Student Aid’s default servicer 

implemented the revised aging methodology in December 2018 but had to make additional system changes during July 

2018 to correctly apply the revised aging methodology.

21 Generally, one-time payments (tax refunds and vendor payments) may be off set up to 100 percent of the payment 

amount. For recurring payments (Social Security, retirement, and salary), the off set amount is generally limited to a 

percentage of the payment.

22 The Department of Justice received a settlement payment from a social media networking site in the amount of 

$5 billion in FY 2020.

23 An “enforced” collection action refers to an action taken by DOJ (or by another federal creditor agency with 

independent litigation authority) to obtain a judgment against the debtor or to pursue available post-judgment remedies 

(including wage and bank garnishment and liens fi led against property).

24 “Write-off ” of a delinquent debt is an accounting action. Federal creditor agencies may pursue collection of a 

delinquent federal non-tax debt, however, without regard to whether it has been written off .

25 “Levy” is legally distinct from “off set.” While off set involves the netting out of mutual obligations between two 

parties, a levy is a legal seizure of property, usually in the hands of a third party, to satisfy a tax debt.

26 The $5.1 billion in TOP collections includes $3.40 billion in off sets from economic impact payments under the 

CARES Act, $1.64 billion from federal tax refund off sets and $7.9 million from off sets of other non-tax payments. 

27 Revised and updated from FY 2017 Annual Report.

28