### EPA VERR# 3960 Received: January 12, 2012

### EPA VERR# 3960 Received: January 12, 2012

### EPA VERR# 3960 Received: January 12, 2012

### EPA VERR# 3960 Received: January 12, 2012Mazda North American Operations Technical Services Division 1444 McGaw Ave. Irvine, CA 92614-5570 www.MazdaUSA.com 

### January 2012

2010 CX-7 & 2010 Mazda6 2.5L Engine Readiness Code for Evaporative Monitoring System Emission Recall 6611K

Dear Mazda Owner: Mazda Motor Corporation has decided to conduct an Emission Recall Campaign to reprogram the Powertrain Control Module (PCM) on certain 2010 CX-7 vehicles produced from May 21, 2009 through October 21, 2009 equipped with 2.5L engine, and on certain 2010 Mazda6 vehicles produced on September 14, 2009 and September 22, 2009 equipped with 2.5L engine. If you are a recipient of this notice, your vehicle is included in this recall. What is the problem? On certain 2010 CX-7 vehicles and 2010 Mazda6 vehicles, a readiness status code, which is used for OBD-II Readiness Test, may be incorrectly set due to improper evaporative monitoring system programming. The Malfunction Indicator Light will not illuminate to indicate this problem, and it does not affect the safety or driveability of your vehicle. What will Mazda do? Your Mazda dealer will reprogram the PCM to include the latest calibration free of charge. The repair should take approximately half an hour to complete; however, it may take longer depending on the service workload at your Mazda dealership. As a reminder, Mazda may provide alternate transportation when your vehicle is at an authorized Mazda dealership for a warranty repair. To be eligible for alternate transportation, your vehicle must be within the mileage and time limitations under the Mazda New Vehicle Limited Warranty or Powertrain Limited Warranty for 2007 and newer model years, and adhere to the Rental Car Reimbursement policy. Ask your dealer for details about the Mazda Rental Car Reimbursement Program. What should you do? We encourage you to make an appointment with any authorized Mazda dealer to have the PCM reprogrammed at your earliest convenience. You do not need to bring this notice to the dealer, but it may assist in the check-in process. 

### EPA VERR# 3960 Received: January 12, 2012Mazda North American Operations Technical Services Division 1444 McGaw Ave. Irvine, CA 92614-5570 www.MazdaUSA.com 

### Page 2

Emission Law Information: To ensure your full protection under the emission warranty made applicable to your vehicle by State or Federal Law, and your right to participate in future recalls, it is recommended you have your vehicle or engine serviced as soon as possible. Failure to do so could be d etermined as lack of proper maintenance of your vehicle. Also, your vehicle may fail a state or local emission inspection if this recall is not completed. Important notice to owners registering vehicles in California and Massachusetts: California Department of Motor Vehicles and the Commonwealth of Massachusetts, in conjunction with the California Air Resources Board and the Environmental Protection Agency for the State of Massachusetts, have implemented the Registration Renewal/Recall Tie-In Program, which requires the completion of Emission Recalls prior to registration renewal. Mazda dealers will provide a Vehicle Emission Recall - Proof of Correction Certificate upon completion of the recall. Be sure to keep the proof of correction certificate provided by the Mazda Dealer until needed for the registration renewal process. What if you already paid for repair? If you have already paid for the inspection, reprogramming, or replacement of the PCM due to incorrectly set readiness status code, prior to receiving this notice, you may be eligible for reimbursement of reasonable repair expenses based on Mazda’s repair standards. Please complete the enclosed “Reimbursement Application Form”, include the necessary documentation, and mail it to us in the pre-addressed envelope provided, allowing 6-8 weeks for processing. Where is the closest Mazda dealer? To locate your nearest Mazda dealer, visit our web site and try our “Locate a Dealer” feature at www.MazdaUSA.com or consult your local yellow pages. Moved or no longer own this vehicle? If you have moved or no longer own your Mazda vehicle, please complete the enclosed prepaid Information Change Card as soon as possible. This enables us to update our records and notify the current owner. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Still have questions? If you have any questions regarding this campaign, please contact our Customer Assistance Center at (800) 222-5500, option #6. We actively work to improve our products and search for solutions to improve your ownership experience. Please accept our apologies for any inconvenience this recall may have caused you. Sincerely,
Mazda North American Operations 

### EPA VERR# 3960 Received: January 12, 2012(SEE REVERSE SIDE FOR APPLICATION FORM) REIMBURSEMENT PLAN
Requirements for Reimbursement If you meet all of the following requirements, you are eligible to receive reimbursem ent under this plan: 1. You own or have owned a 2010 CX-7 equipped with 2.5L engine built between May 21, 2009 and October 21, 2009, or a 2010 Mazda6 equipped with 2.5L engine built between September 14 , 2009 and September 22, 2009. 2. You have paid for the inspection, reprogramming, or replacement of the powertrain control module (PCM) due to incorrectly set readiness status code. 3. You have an original or legible copy of the paid repair order or invoice receipt showing:

Description of the concern reported

Inspection, reprogramming or replacement of the PCM due to incorrectly set readiness status code

Vehicle model and year, and vehicle identification number (VIN)

Your name and address at the time of repair 4. Mail this reimbursement application form in the enclosed envelope to: Mazda North American Operations Attn: Recall Reimbursement Dept P.O. Box 57085 Irvine CA 92619-7085
Procedure for Reimbursement Request Once your vehicle has had the PCM inspected, reprogrammed or replaced by an authorized Mazda dealer due to incorrectly set readiness status code, you may apply for reimbursement by doing the following: 1. Complete the Reimbursement Application Form found on the reverse side of this page. 2. Mail the Reimbursement Application Form with a legible copy of the paid repair or der and/or invoice using the enclosed envelope. Also include any applicable payment receipts, i.e. credit card receipt, cancelled check, etc. 3. Retain copies of the paid repair order or invoice and this application form for your records. 4. You will be reimbursed for the amount you have paid for the inspection, reprogramming or replacement of the PCM due to incorrectly set readiness status code.
If you wish to correspond with Mazda regarding this reimburse ment plan, please write to the a bove address and refer to your vehicle identification number (VIN). Any reimbursement application form that is incomplete, illegible, or sent without the legible copy of the paid repair order or invoice will be returned for completion. If Mazda has any questions concerning your application for reimbursement, you may be contacted. Please allow 6-8 weeks for processing. 

### EPA VERR# 3960 Received: January 12, 2012( SEE REVERSE SIDE FOR REIMBURSEMENT PLAN DETAILS ) REIMBURSEMENT APPLICATION FORM 2010 CX-7 and 2010 Mazda6 Readiness Code for Evaporative Monitoring System Emission Recall 6611K

(Please type or print)

Name: First Middle Last

Address: Street Address

City State Zip Code

Home: Phone Number: Work:

Vehicle Identification Number (VIN): (17 digits in length)
Total Amount of Reimbursement Requested:

. Dollars Cents



## General Release I am submitting to Mazda Motor Corporation (“Mazda”) a claim for reimbursement for all inspection, reprogramming, or replacement of the PCM performed to date in connec tion with readiness status code set incorrectly. The vehicle identification number (VIN) is:
VIN: In exchange for Mazda’s payment of that claim, I hereby release Mazda, its agents, and its related entities from all claims for such inspection/repair costs. This release shall benefit Mazda and its authorized agent Mazda North American Operations, its regions/distributors (foreign and domestic), its authorized dealerships, and all their respective directors, officers, agents, employees, divisions, subsidiaries, and affiliated companies. This release shall bind my heirs, successors and assigns


### .

Dated: Signed: INSTRUCTIONS FOR GENERAL RELEASE DESCRIBED BELOW:

Please read thoroughly

Fill in vehicle identification number

Sign the General Release (below) 

### EPA VERR# 3960 Received: January 12, 2012