Federal Register / Vol. 88, No. 219 / Wednesday, November 15, 2023 / Notices 78443 

SOCIAL SECURITY ADMINISTRATION 

[Docket No: SSA–2023–0043] 

Agency Information Collection 

Activities: Proposed Request and 

Comment Request 

The Social Security Administration 

(SSA) publishes a list of information 

collection packages requiring clearance 

by the Office of Management and 

Budget (OMB) in compliance with 

Public Law 104–13, the Paperwork 

Reduction Act of 1995, effective October 

1, 1995. This notice includes revisions 

of OMB-approved information 

collections, and one new information 

collection for OMB-approval. 

SSA is soliciting comments on the 

accuracy of the agency’s burden 

estimate; the need for the information; 

its practical utility; ways to enhance its 

quality, utility, and clarity; and ways to 

minimize burden on respondents, 

including the use of automated 

collection techniques or other forms of 

information technology. Mail, email, or 

fax your comments and 

recommendations on the information 

collection(s) to the OMB Desk Officer 

and SSA Reports Clearance Officer at 

the following addresses or fax numbers. 

(OMB), Office of Management and 

Budget, Attn: Desk Officer for SSA, 

Fax: 202–395–6974 

(SSA), Social Security Administration, 

OLCA, Attn: Reports Clearance 

Director, Mail Stop 3253 Altmeyer, 

6401 Security Blvd., Baltimore, MD 

21235, Fax: 833–410–1631, Email 

address: OR.Reports.Clearance@

ssa.gov 

Or you may submit your comments 

online through https://www.reginfo.gov/ 

public/do/PRAmain by clicking on 

Currently under Review—Open for 

Public Comments and choosing to click 

on one of SSA’s published items. 

Please reference Docket ID Number 

[SSA–2023–0043] in your submitted 

response. 

I. The information collections below 

are pending at SSA. SSA will submit 

them to OMB within 60 days from the 

date of this notice. To be sure we 

consider your comments, we must 

receive them no later than January 16, 

2024. Individuals can obtain copies of 

the collection instruments by writing to 

the above email address. 

1. Beyond Benefits Study (BBS)— 

0960–NEW. The BBS will provide SSA 

with information regarding the needs of 

individuals who, due to medical 

improvement or a change in eligibility, 

have ‘‘exited’’ (called Exiters), or are 

likely to ‘‘exit’’ (called Possible Exiters) 

the Social Security Disability Insurance 

(SSDI) program, the Supplemental 

Security Income (SSI) program, or both. 

The BBS will provide SSA with a 

clearer understanding of the challenges 

and needs of the target population as 

Exiters leave the safety net and security 

of disability benefits and attempt to 

return to work. SSA will use the 

findings from the BBS to identify 

potential interventions and policies to 

help Exiters and Possible Exiters 

achieve sustainable, substantial work 

leading to self-sufficiency. 

In seeking to understand the needs 

(e.g., service, medical, and employment) 

of Exiters and Possible Exiters, the study 

aims to answer three primary research 

questions: (1) what are the service, 

medical, and employment needs 

required to achieve sustainable, 

substantive employment among 

individuals who exit SSDI/SSI 

programs; (2) what are the types of 

services, resources, and interventions 

that will help exiting individuals obtain 

and retain employment, and should 

SSA consider a larger test study; and (3) 

what policy recommendations will 

facilitate substantive and sustainable 

employment among individuals who 

exit SSDI/SSI programs? 

The BBS will help SSA answer these 

questions by collecting data through 

surveys, interviews, and focus groups. 

Quantitative data collection via the 

survey will include 4,000 participants 

stratified by exit status and other 

criteria. The sample will include 2,000 

Possible Exiters, 1,000 Short-term 

Exiters (have exited within the last 

year), and 1,000 Long-term Exiters (have 

exited within the last 1–5 years) with 

75% of respondents in each group 

having a high-scoring likelihood of 

medical improvement based on the 

Continuing Disability Review (CDR) 

profiling model. The sample will be 

further stratified by program type (SSDI 

versus SSI) and by recommended 

determinants of self-sufficiency (e.g., 

age, type of impairment, and urban or 

rural locality). 

The Motivational Interviewing Pilot 

Test will recruit 50 Exiters to participate 

in six sessions. During these sessions, 

motivational interviewers assess each 

participant’s readiness to return to work 

using a standardized screener and 

explore the interest and motivation 

relating to obtaining and retaining 

employment as well as career 

advancement. Participants who drop out 

after the first session will be replaced. 

Data collection via the interviews and 

focus groups will include (1) qualitative 

in-depth interviews with Exiters and 

Possible Exiters (70 individuals); (2) ten 

focus groups with Exiters and Possible 

Exiters (140 individuals, total); (3) two 

focus groups with service providers (20 

individuals, total); (4) in-depth 

interviews with state and agency 

leadership (30 individuals); and, (5) a 

focus group with the motivational 

interview (MI) practitioners (five 

individuals). The respondents are 

individuals who have volunteered to 

take part in the study and are exiting 

(Exiters) or may be exiting (Possible 

Exiters) SSA’s disability program(s) due 

to medical improvement or changes in 

eligibility; vocational service providers; 

state and agency leadership; and 

motivational interviewers. 

Type of Request: Request for a new 

information collection. 

Study component Number of 

respondents 

Frequency of 

responses 

Average 

burden per 

response 

(minutes) 

Total burden 

hours 

Average theoretical hourly 

cost amount 

(dollars) * 

Total annual 

opportunity 

cost 

(dollars) ** 

Interviews with Exiters and Possible Exiters (icl. Informed 

consent and pre-collection questions) ................................... 70 1 65 76 * $12.81 ** $974 

Focus groups with Exiters and Possible Exiters (icl. Informed 

consent and pre-collection questions) ................................... 140 1 65 152 * 12.81 ** 1,947 

Focus group with service providers (icl. Informed consent and 

pre-collection questions) ........................................................ 20 1 65 22 * 24 ** 528 

Focus group with motivational interviewer practitioners (icl. Informed consent) ..................................................................... 5 1 65 5 * 35 ** 175 

In-depth interviews with state and agency leadership (icl. Informed consent and pre-collection questions) ...................... 30 1 65 33 * 56 ** 1,848 

Survey (icl. Informed consent and pre-collection questions) .... 4,000 1 50 3,333 * 12.81 ** 42,696 

MI Pilot (icl. Informed consent and pre-collection questions) ... 50 6 60 300 * 12.81 ** 3,843 


ddrumheller on DSK120RN23PROD with NOTICES1
78444 Federal Register / Vol. 88, No. 219 / Wednesday, November 15, 2023 / Notices 

Study component Number of 

respondents 

Frequency of 

responses 

Average 

burden per 

response 

(minutes) 

Total burden 

hours 

Average theoretical hourly 

cost amount 

(dollars) * 

Total annual 

opportunity 

cost 

(dollars) ** 

Total ................................................................................... 4,315 4,565 ........................ 3,921 ........................ ** 52,011 

* We base this figure on average DI payments wages for disability recipients as reported by SSA data (https://www.ssa.gov/legislation/2023factsheet.pdf). 

** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to respondents to complete the 

application. 

2. Help America Vote Act—0960– 

0706. House Rule 3295, the Help 

America Vote Act of 2002, mandates 

that States verify the identities of newly 

registered voters. When newly 

registered voters do not have driver’s 

licenses or State-issued ID cards, they 

must supply the last four digits of their 

Social Security number to their local 

State election agencies for verification. 

The election agencies forward this 

information to their State Motor Vehicle 

Administration (MVA) and the State 

MVA inputs the data into the American 

Association of MVAs, a central 

consolidation system that routes the 

voter data to SSA’s Help America Vote 

Verification (HAVV) system. Once 

SSA’s HAVV system confirms the 

identity of the voter, the information 

returns along the same route in reverse 

until it reaches the State election 

agency. The respondents are the State 

MVAs seeking to confirm voter 

identities. 

Type of Request: Revision of an OMBapproved information collection. 

Modality of completion Number of 

respondents 

Frequency of 

response 

Number of 

responses 

Average 

burden per 

response 

(minutes) 

Estimated total 

annual burden 

(hours) 

Average 

theoretical 

hourly cost 

amount 

(dollars) * 

Total annual 

opportunity 

cost 

(dollars) ** 

HAVV ............................................................. 48 102,200 4,905,600 2 163,520 $22.07 * $3,608,886 ** 

* We based this figure on average local government information and records clerk’s salary shown on the Bureau of Labor Statistic’s website (https://www.bls.gov/ 

oes/current/oes434199.htm). 

** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to respondents to complete the 

application. 

II. SSA submitted the information 

collections below to OMB for clearance. 

Your comments regarding these 

information collections would be most 

useful if OMB and SSA receive them 30 

days from the date of this publication. 

To be sure we consider your comments, 

we must receive them no later than 

December 15, 2023. Individuals can 

obtain copies of these OMB clearance 

packages by writing to the 

OR.Reports.Clearance@ssa.gov. 

1. Application for a Social Security 

Number (SSN) Card, the Social Security 

Number Application Process (SSNAP), 

and Internet SSN Replacement Card 

(iSSNRC) Application—20 CFR 

422.103–422.110—0960–0066. SSA 

collects information on the SS–5 (used 

in the United States) and SS–5–FS (used 

outside the United States) to issue 

original or replacement Social Security 

cards. SSA also enters the application 

data into the SSNAP application when 

issuing a card via telephone or in 

person. In addition, hospitals collect the 

same information on SSA’s behalf for 

newborn children through the 

Enumeration at Birth (EAB) process. In 

this process, parents of newborns 

provide hospital birth registration clerks 

with information required to register 

these newborns. Hospitals send this 

information to State Bureaus of Vital 

Statistics (BVS), and they send the 

information to SSA’s National Computer 

Center. SSA then uploads the data to the 

SSA mainframe along with all other 

enumeration data, and we assign the 

newborn a SSN and issue a Social 

Security card. The vast majority of 

applications for original SSN cards 

utilize EAB. In addition, the iSSNRC 

internet application collects information 

similar to the paper SS–5 for no-change 

replacement SSN cards for adult U.S. 

citizens. The iSSNRC modality allows 

certain applicants for SSN replacement 

cards to complete the internet 

application and submit the required 

evidence online rather than completing 

a paper Form SS–5. Finally, oSSNAP 

collects information similar to that 

which we collect on the paper SS–5 for 

no change situations, with the exception 

of name change, new or replacement 

SSN cards for U.S. Citizens (adult and 

minor children), and replacement cards 

only for non-U.S. citizens. oSSNAP 

allows these applicants for new or 

replacement SSN cards to start the 

application process on-line, receive a 

list of evidentiary documents, and then 

submit the application data to SSA for 

further processing by SSA employees. 

Applicants then visit a local SSA office 

to complete the application process. In 

some instances, SSA collects race and 

ethnicity information as part of the SSN 

card application process. Response to 

the race and ethnicity questions is 

voluntary. SSA plans to expand the EAB 

process to include SSA receipt of race 

and ethnicity information for the 

newborn and parent(s) when the 

parent(s) consent to release of this 

voluntary information. Obtaining 

parental consent for this new data will 

require States and Jurisdictions to add 

questions to collect a newborn’s race 

and ethnicity information. This will also 

require BVS to electronically share the 

race and ethnicity of parent(s) and 

newborns, for instances when the record 

shows the state of jurisdiction obtained 

parental consent, consistent with the 

EAB process. The respondents for this 

information collection are applicants for 

original and replacement Social 

Security cards, or individuals who wish 

to change information in their SSN 

records, who use any of the modalities 

described above. 

Type of Request: Revision of an OMBapproved information collection. 


ddrumheller on DSK120RN23PROD with NOTICES1

I I I I I I I 
Federal Register / Vol. 88, No. 219 / Wednesday, November 15, 2023 / Notices 78445 

Application scenario Number of 

respondents 

Frequency of 

response 

Average 

burden per 

response 

(minutes) 

Estimated total 

annual burden 

(hours) 

Average 

theoretical 

hourly cost 

amount 

(dollars) * 

Average wait 

time in field 

office 

(minutes) ** 

Total annual 

opportunity cost 

(dollars) *** 

EAB Modality 

Hospital staff who relay the State birth 

certificate information to the BVS and 

SSA through the EAB process ............ 3,759,517 1 5 313,293 * $24.49 ** 0 *** $7,672,546 

iSSNRC Modality 

Adult U.S. Citizens requesting a replacement card with no changes through 

the iSSNRC ......................................... 3,002,698 1 5 250,225 * 29.76 ** 0 *** 7,447,589 

Adult U.S. Citizens requesting a replacement card with a name change 

through iSSNRC .................................. 1,312 1 5 109 * 29.76 ** 0 *** 3,244 

oSSNAP Modality 

Adult U.S. Citizens providing information 

to receive a replacement card through 

the oSSNAP+ ...................................... 822,104 1 5 68,509 * 29.76 ** 24 *** 11,825,136 

Adult U.S. Citizens providing information 

to receive an original card through the 

oSSNAP+ ............................................ 37,323 1 5 3,110 * 29.76 ** 24 *** 536,841 

Adult Non-U.S. Citizens providing information to receive an original card 

through the oSSNAP+ ......................... 204,081 1 5 17,007 * 29.76 ** 24 *** 2,935,497 

Adult Non-U.S. Citizens providing information to receive a replacement card 

through the oSSNAP+ ......................... 84,635 1 5 7,053 * 29.76 ** 24 *** 1,217,392 

SSNAP/SS–5 Modality 

Respondents who do not have to provide parents’ SSNs .............................. 6,973,505 1 9 1,046,026 * 29.76 ** 24 *** 114,142,337 

Respondents whom we ask to provide 

parents’ SSNs (when applying for 

original SSN cards for children under 

age 12) ................................................ 207,521 1 9 31,128 * 29.76 ** 24 *** 3,396,717 

Applicants age 12 or older who need to 

answer additional questions so SSA 

can determine whether we previously 

assigned an SSN ................................. 1,113,144 1 10 185,524 * 29.76 ** 24 *** 18,772,072 

Applicants asking for a replacement 

SSN card beyond the allowable limits 

(i.e., who must provide additional documentation to accompany the application) ...................................................... 6,703 1 60 6,703 * 29.76 ** 24 *** 279,268 

Enumeration Quality Review 

Authorization to SSA to obtain personal 

information cover letter ........................ 500 1 15 125 * 29.76 ** 24 *** 9,672 

Authorization to SSA to obtain personal 

information follow-up cover letter ........ 500 1 15 125 * 29.76 ** 24 *** 9,672 

Grand Total 

Totals ....................................................... 16,213,543 ........................ ........................ 1,928,937 ........................ ........................ *** 168,247,983 

+The number of respondents for this modality is an estimate based on google analytics data for the SS–5 form downloads from SSA.Gov. 

* We based this figure on average Hospital Records Clerks (https://www.bls.gov/oes/current/oes292098.htm), and average U.S. worker’s hourly wages (https://

www.bls.gov/oes/current/oes_nat.htm) as reported by the U.S. Bureau of Labor Statistics. 

** We based this figure on the average FY 2023 wait times for field offices, based on SSA’s current management information data.

*** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to respondents to complete the 

application. 

2. Agreement to Sell Property—20 

CFR 416.1240–416.1245—0960–0127. 

Individuals or couples who are 

otherwise eligible for SSI payments, but 

whose resources exceed the allowable 

limit, may receive conditional payments 

if they agree to dispose of the excess 

non-liquid resources and make 

repayments. SSA uses Form SSA–8060– 

U3 to document this agreement, and to 

ensure the individuals understand their 

obligations. Respondents are applicants 

for and recipients of SSI payments who 

will be disposing of excess non-liquid 

resources. 

Type of Request: Revision of an OMBapproved information collection. 


ddrumheller on DSK120RN23PROD with NOTICES1

I I 
78446 Federal Register / Vol. 88, No. 219 / Wednesday, November 15, 2023 / Notices 

Modality of completion Number of 

respondents 

Frequency of 

response 

Average 

burden per 

response 

(minutes) 

Estimated total 

annual burden 

(hours) 

Average 

theoretical 

hourly cost 

amount 

(dollars) * 

Average wait 

time in field 

office or for 

teleservice 

centers 

(minutes) ** 

Total annual 

opportunity 

cost 

(dollars) *** 

SSA–8060–U3 (telephone interview) ............ 10,000 1 20 3,333 * $29.76 ** 19 *** $193,440 

SSA–8060–U3 (paper) .................................. 10,000 1 20 3,333 * 29.76 ** 24 *** 218,230 

Total ....................................................... 20,000 ........................ ........................ 6,666 ........................ ........................ *** 411,6710 

* We based this figures on average U.S. citizen’s hourly salary, as reported by Bureau of Labor Statistics data (https://www.bls.gov/oes/current/oes_nat.htm). 

** We based this figure on the average FY 2023 wait times for field offices and teleservice centers, based on SSA’s current management information data. 

*** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to respondents to complete the 

application. 

3. Work Activity Report (SelfEmployment)—20 CFR 404.1520(b), 

404.1571–404.1576, 404.1584–404.1593, 

and 416.971–416.976—0960–0598. SSA 

uses Form SSA–820–BK to determine 

initial or continuing eligibility for: (1) 

Title II SSDI; or (2) Title XVI SSI 

payments. Under Titles II and XVI of the 

Social Security Act, recipients receive 

disability benefits and SSI payments 

based on their inability to engage in 

substantial gainful activity (SGA) due to 

a physical or mental condition. 

Therefore, when the recipients resume 

work, they must report their work so 

SSA can evaluate and determine by law 

whether they continue to meet the 

disability requirements. SSA uses Form 

SSA–820–BK to obtain information on 

self-employment activities of Social 

Security Title II and XVI disability 

applicants and recipients. SSA uses the 

data we obtain to evaluate disability 

claims, and to help us determine if the 

claimant meets current disability 

provisions under Titles II and XVI. 

Since applicants for disability benefits 

or payments must prove an inability to 

perform any kind of SGA generally 

available in the national economy for 

which we expect them to qualify based 

on age, education, and work experience, 

any work an applicant performed until, 

or subsequent to, the date the disability 

allegedly began, affects our disability 

determination. The respondents are 

applicants and claimants for SSI 

payments or SSDI benefits. 

Type of Request: Revision of an OMBapproved information collection. 

Modality of completion Number of 

respondents 

Frequency of 

response 

Average 

burden per 

response 

(minutes) 

Estimated total 

annual burden 

(hours) 

Average 

theoretical 

hourly cost 

amount 

(dollars) * 

Average wait 

time in field 

office or for 

teleservice 

centers 

(minutes) ** 

Total annual 

opportunity 

cost 

(dollars) *** 

SSA–820–BK (in Office) ............................... 12,144 1 30 6,072 * $12.81 ** 24 *** $140,013 

SSA–820–BK (phone) ................................... 36,428 1 30 18,214 * 12.81 ** 19 *** 381,085 

SSA–820–BK (paper) .................................... 48,571 1 30 24,286 * 12.81 0 *** 311,104 

SSA–820–APP (online submission) .............. 2,857 1 30 1,429 * 12.81 0 *** 18,305 

* We based this figure on average DI payments, as reported in SSA’s disability insurance payment data (https://www.ssa.gov/legislation/2023factsheet.pdf). 

** We based this figure on the average FY 2023 wait times for field offices and teleservice centers, based on SSA’s current management information data. 

*** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to respondents to complete the 

application. 

4. Social Security’s Public 

Credentialing and Authentication 

Process—20 CFR 401.45 and 402— 

0960–0789. 

Background 

Authentication is the foundation for 

secure, online transactions. Identity 

authentication is the process of 

determining, with confidence, that 

someone is who he or she claims to be 

during a remote, automated session. It 

comprises three distinct factors: 

something you know; something you 

have; and something you are. Singlefactor authentication uses one of the 

factors, and multi-factor authentication 

uses two or more of the factors. 

SSA’s Public Credentialing and 

Authentication Process 

SSA offers consistent authentication 

across SSA’s secured online services. 

SSA allows our users to request and 

maintain only one User ID, consisting of 

a self-selected username and password, 

to access multiple Social Security 

electronic services. Designed in 

accordance with the OMB 

Memorandum M–04–04 and the 

National Institute of Standards and 

Technology (NIST) Special Publication 

800–63, this process provides the means 

of authenticating users of our secured 

electronic services and streamlines 

access to those services. SSA’s public 

credentialing and authentication 

process: 

• Issues a single User ID to anyone 

who wants to do business with the 

agency and meets the eligibility criteria; 

• Partners with an external Identity 

Services Provider (ISP) to help us verify 

the identity of our online customers; 

• Complies with relevant standards; 

• Offers access to some of SSA’s most 

pertinent, but more sensitive, workloads 

online while providing a high level of 

confidence in the identity of the person 

requesting access to these services; 

• Offers an in-person process for 

those who are uncomfortable with or 

unable to use the internet process; 

• Balances security with ease of use; 

and 

• Provides a user-friendly way for the 

public to conduct extended business 

with us online instead of visiting local 

servicing offices or requesting 

information over the phone. Individuals 

have real-time access to their Social 

Security information in a safe and 

secure web environment. 

Public Credentialing and 

Authentication Process Features 

SSA collects and maintains the users’ 

personally identifiable information (PII) 

in our Central Repository of Electronic 

Authentication Data Master File Privacy 

Act system of records, which we 

published in the Federal Register (75 

FR 79065). The PII may include the 

users’ name; address; date of birth; SSN; 

phone number; and other types of 


ddrumheller on DSK120RN23PROD with NOTICES1
Federal Register / Vol. 88, No. 219 / Wednesday, November 15, 2023 / Notices 78447 

1Equifax is a data aggregator, and that their data 

helps SSA mitigate fraud. 

identity information [e.g., address 

information of persons from the W–2 

and Schedule Self Employed forms we 

receive electronically for our 

programmatic purposes as permitted by 

26 U.S.C. 6103(l)(1)(A)]. SSA may also 

collect knowledge-based authentication 

data, which is information users 

establish with us or that we already 

maintain in our existing Privacy Act 

systems of records. 

SSA retains the data necessary to 

administer and maintain our eAuthentication infrastructure. This 

includes management and profile 

information, such as blocked accounts; 

failed access data; effective date of 

passwords; and other data allowing us 

to evaluate the system’s effectiveness. 

The data we maintain also may include 

archived transaction data and historical 

data. SSA uses the information from this 

collection to identity proof and 

authenticate our users online, and to 

allow them access to their personal 

information from our records. We also 

use this information to provide second 

factor authentication. SSA is committed 

to expanding and improving this 

process so we can grant access to 

additional online services in the future. 

Offering online services is not only an 

important part of meeting SSA’s goals, 

but is vital to good public service. In 

increasing numbers, the public expects 

to conduct complex business over the 

internet. Ensuring SSA’s online services 

are both secure and user-friendly is our 

priority. 

SSA awarded a competitively bid 

contract to an ISP, Equifax 1, to help us 

verify the identity of our online 

customers. SSA uses this ISP, in 

addition to our other authentication 

methods, to help us prove, or verify, the 

identity of our customers when they are 

completing online or electronic 

transactions with us. 

Social Security’s Authentication 

Strategy 

SSA remains committed to enhancing 

our online services using authentication 

processes that balance usability and 

security. We will continue to research 

and develop new authentication tools 

while monitoring the emerging threats. 

The following are key components of 

our authentication strategy: 

• Enrollment and Identity Verification 

Individuals who meet the following 

eligibility requirements may enroll: 

Æ Must have a valid email address; 

Æ Must have a valid SSN; 

Æ Must have a domestic address of 

record (includes military addresses); 

and 

Æ Must be at least 18 years of age. 

We collect identifying data and use 

SSA and ISP records to verify an 

individual’s identity. Individuals have 

the option of obtaining an enhanced, 

stronger, User ID by providing certain 

financial information (e.g., Medicare 

wages, self-employed earnings, or the 

last eight digits of a credit card number) 

for verification. We also ask individuals 

to answer out-of-wallet questions so we 

can further verify their identities. 

Individuals who are unable to complete 

the process online can present 

identification at a field office to obtain 

a User ID. 

• Establishing the User Profile 

The individual self-selects a username 

and password, both of which can be of 

variable length and alphanumeric. SSA 

provides a password strength indicator 

to help the individual select a strong 

password. We also ask the individual to 

choose challenge questions for use in 

restoring a lost or forgotten username or 

password. 

• Provide a Second Factor 

SSA asks the individual to provide a 

text message enabled cell phone number 

or an email address. We consider the 

cell phone number or email address the 

second factor of authentication. SSA 

sends a security code to the individual’s 

selected second factor. We require the 

individual to confirm its receipt by 

entering the security code online. 

Subsequently, each time the individual 

attempts to sign in to his or her online 

account, we will also send a message 

with a one-time security code to the 

individual’s selected second factor. The 

individual must enter the security code 

along with his or her username and 

password. The code is valid for only 10 

minutes. If the individual does not enter 

the code within 10 minutes, the code 

expires, and the individual must request 

another code. 

• Enhancing the User ID 

If individuals opt to enhance or 

upgrade their User IDs, SSA requires 

them to provide certain financial 

information for verification. SSA mails 

a one-time-use upgrade code to the 

individual’s verified residential address. 

When the individual receives the 

upgrade code in the mail, he or she can 

enter this code online to enhance the 

security of the account. With extra 

security, we continue to require the 

individuals to sign in using their 

username, password, and a one-time 

security code we send to their second 

factor email address or cell phone 

number (whichever the users listed in 

their account). 

• Sign in and Use 

SSA’s authentication process provides 

an individual with a User ID for access 

to our sensitive online Social Security 

services. Second factor authentication 

requires the individual to sign in with 

a username, password, and a one-time 

security code sent to the individual’s 

selected second factor. SSA expanded 

its existing capabilities to require 

second factor authentication for every 

online sign in. We also allow for 

maintenance of the second factor 

options. An individual who forgets the 

password can reset it automatically 

without contacting SSA. 

Social Security’s Enrollment Process 

The enrollment process is a one-time 

only activity. SSA requires the 

individuals to agree to the ‘‘Terms of 

Service’’ detailed on our website before 

we allow them to begin the enrollment 

process. The ‘‘Terms of Service’’ inform 

the individuals what we will and will 

not do with their personal information, 

and the privacy and security protections 

we provide on all data we collect. These 

terms also detail the consequences of 

misusing this service. To verify the 

individual’s identity, we ask the 

individual to give us minimal personal 

information, which may include: 

• Name; 

• SSN; 

• Date of birth; 

• Address—mailing and residential; 

• Telephone number; 

• Email address; 

• Financial information; 

• Cell phone number; and 

• Selecting and answering password 

reset questions. 

We send a subset of this information 

to the ISP, who then generates a series 

of out-of-wallet questions back to the 

individual. The individual must answer 

all or most of the questions correctly 

before continuing in the process. The 

exact questions generated are unique to 

each individual. 

This collection of information, or a 

subset of it, is mandatory for 

respondents who want to do business 

with SSA via the internet. We collect 

this information via the internet, on 

SSA’s public-facing website. SSA also 

offers an in-person identification 

verification process for individuals who 

cannot, or are not willing, to register 

online. For this process, the individual 

must go to a local SSA field office and 

provide identifying information. SSA 

does not ask for financial information 

with the in-person process. 

SSA only collects the identity 

verification information one time, when 


ddrumheller on DSK120RN23PROD with NOTICES1
78448 Federal Register / Vol. 88, No. 219 / Wednesday, November 15, 2023 / Notices 

the individual registers for a credential. 

We ask for the User ID (username and 

password) every time an individual 

signs in to our automated services. If 

individuals opt for the enhanced or 

upgraded account, they also either 

receive an email message or a text 

message on their cell phones (this serves 

as the second factor for authentication) 

each time they sign in. 

The respondents are individuals who 

choose to use the internet or Automated 

Telephone Response System to conduct 

business with SSA. 

Type of Request: Revision of an OMBapproved information collection. 

Modality of 

completion 

Number of respondents Frequency of 

response 

Average 

burden per 

response 

(minutes) 

Estimated total 

annual burden 

(hours) 

Average 

theoretical 

hourly cost 

amount 

(dollars) * 

Average wait 

time in field 

office 

(minutes) ** 

Total annual 

opportunity cost 

(dollars) *** 

Internet Registrations .............................. 11,788,914 1 8 1,571,855 * $29.76 ........................ $46,778,405 

Internet Sign-Ins ...................................... 124,989,089 1 1 2,083,151 * 29.76 ........................ *** 6,194,574 

Intranet Registration (RCS) ..................... 54,908 1 8 7,321 * 29.76 ** 24 *** 871,492 

Totals ............................................... 136,832,911 ........................ ........................ 3,662,327 ........................ ........................ *** 53,844,471 

* We based this figure on average U.S. citizen’s hourly salary, as reported by Bureau of Labor Statistics data (https://www.bls.gov/oes/current/oes_nat.htm#00- 

0000). 

** We based these figures on the average FY 2022 wait times for field offices, based on SSA’s current management information data. 

*** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to respondents to complete the 

application. 

Dated: November 9, 2023. 

Naomi Sipple, 

Reports Clearance Officer, Social Security 

Administration. 

[FR Doc. 2023–25167 Filed 11–14–23; 8:45 am] 

BILLING CODE 4191–02–P 

DEPARTMENT OF TRANSPORTATION 

Federal Aviation Administration 

[Docket No. FAA–2023–1739] 

Policy on the Definition of Aeronautical 

Activities 

AGENCY: Federal Aviation 

Administration (FAA), DOT. 

ACTION: Proposed policy: request for 

comments. 

SUMMARY: This notice announces a 

proposed update of the FAA’s Office of 

Airports policy regarding the definition 

of ‘‘aeronautical activity’’ to include 

unmanned aircraft systems (UAS), 

advanced air mobility (AAM), and 

commercial space launch or re-entry 

vehicle operations. Under Federal law, 

an airport operator that has accepted 

Federal grants or certain Federal land 

conveyances is obligated to maintain the 

airport for public aviation use. This 

proposed update will add UAS, AAM, 

and commercial space operations to the 

existing definition of aeronautical 

activity that is included in FAA Order 

5190.6B, FAA Airport Compliance 

Manual, Appendix Z, and subsequent 

revisions. This revised definition does 

not affect any international agreements 

or policies regarding commercial space 

operations. The FAA is seeking 

comments on the proposed statement of 

policy. 

DATES: Send your comments on or 

before December 15, 2023. 

ADDRESSES: You may send comments 

identified by Docket Number FAA– 

2023–1739 using any of the following 

methods: 

• Federal eRulemaking Portal: Go to 

http://www.regulations.gov and follow 

the online instructions for sending your 

comments electronically. 

• Mail: Send comments to Docket 

Operations, M–30; U.S. Department of 

Transportation, 1200 New Jersey 

Avenue SE, Room W12–140, West 

Building Ground Floor, Washington, DC 

20590–0001. 

• Hand Delivery: Deliver to mail 

address above between 9:00 a.m. and 5 

p.m. EST, Monday through Friday, 

except Federal holidays; 

• Fax: Fax comments to Docket 

Operations at 202–493–2251. 

For more information, see the 

SUPPLEMENTARY INFORMATION section of 

this document. 

Privacy: In accordance with 5 U.S.C. 

553(c), the Department of 

Transportation (DOT) solicits comments 

from the public on its proposed Policy 

on the Definition of Aeronautical 

Activities. DOT posts these comments, 

without edit, including any personal 

information the commenter provides, to 

www.regulations.gov, as described in 

the system of records notice (DOT/ALL– 

14 FDMS), which can be reviewed at 

www.dot.gov/privacy. 

Docket: To read background 

documents or comments received, go to 

http://www.regulations.gov and follow 

the online instructions for accessing the 

docket. Or, go to the Docket 

Management Facility in Room W12–140 

of the West Building Ground Floor at 

1200 New Jersey Avenue SE, 

Washington, DC, between 9:00 a.m. and 

5:00 p.m., Monday through Friday, 

except Federal holidays. 

Availability of Documents: You can 

get an electronic copy of this Policy and 

all other documents in this docket using 

the internet by: 

(1) Searching the Federal 

eRulemaking portal (http://

www.faa.gov/regulations/search); 

(2) Visiting FAA’s Regulations and 

Policies web page at (https://

www.faa.gov/regulations_policies) or 

(3) Accessing the Government 

Printing Office’s web page at (http://

www.gpoaccess.gov/index.html). 

You can also get a copy by sending a 

request to the Federal Aviation 

Administration, Office of Airport 

Compliance and Management Analysis, 

800 Independence Avenue SW, 

Washington, DC 20591, or by calling 

(202) 267–3085. Make sure to identify 

the docket number, notice number, or 

amendment number of this proceeding. 

Authority for the Policy: This notice is 

published under the authority described 

in Title 49 of the United States Code, 

Subtitle VII, part B, chapter 471, section 

47122(a). 

FOR FURTHER INFORMATION CONTACT: 

Kevin C. Willis, Director, Office of 

Compliance and Management Analysis, 

Federal Aviation Administration, 800 

Independence Avenue SW, Washington, 

DC 20591, telephone (202) 267–3085; 

facsimile: (202) 267–5257; email: 

kevin.willis@faa.gov. 

SUPPLEMENTARY INFORMATION: 

I. Background 

Under Federal law, Airport owners/ 

operators (‘‘sponsors’’) that have 

accepted grants under the Airport 

Improvement Program (AIP) must 

comply with certain Federal policies 

included in each AIP grant agreement as 

sponsor assurances. In addition, 

sponsors who have acquired land from 

the Federal government using certain 


ddrumheller on DSK120RN23PROD with NOTICES1