regiHi 

OTC Kiosk Tablet System Requirements & Reference 

Guide

Release 4.8

January 2024
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Contents

System and Configuration Requirements ...................................................................................................3

OTC Kiosk Tablet General Requirements ....................................................................................................3

Hardware Requirements............................................................................................................................................................ 3

Operating System and Runtime Environment .................................................................................................................... 3

System Requirements ................................................................................................................................................................ 3

Other Requirements.................................................................................................................................................................... 4

OTC Kiosk Tablet Specs........................................................................................................................................................... 4

OTCnet Local Bridge (OLB) System Requirements ......................................................................................................... 4

OTC Kiosk Tablet Check Processing Requirements....................................................................................5

Additional System Requirements............................................................................................................................................ 5

Check Capture Hardware/Scanner Requirements............................................................................................................ 5

OTC Kiosk Tablet Card Processing Requirements ......................................................................................6

Card Processing Hardware Requirements .......................................................................................................................... 6

Additional System Requirements for Verifone Devices................................................................................................... 6

Additional System Requirements for 80 Millimeter (3.125 Inch) Receipt Printer Devices.................................... 7

OTC Kiosk Tablet Bandwidth Requirements ...............................................................................................7

Bandwidth....................................................................................................................................................................................... 7

Technical Reference Guide .........................................................................................................................7

OTC Kiosk General Requirements ..............................................................................................................7

OTC Kiosk Lockdown .................................................................................................................................7

Check Capture ............................................................................................................................................8
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System and Configuration Requirements 

This document provides system and configuration requirements for the use of OTC Kiosk Tablet for Check Capture and 

Card Processing.

OTC Kiosk Tablet General Requirements

This section details the system and configuration requirements necessary to use all OTC Kiosk features and the OTC 

Kiosk Tablet specifications. Additional requirements are necessary for OTC Kiosk Tablet Check Capture and Card 

Processing. Refer to the “OTC Kiosk Check Capture Requirements” and the “OTC Kiosk Tablet Card Processing” section 

for more information.

Hardware Requirements

The following hardware is necessary to operate the OTC Kiosk Tablet:

• Tablet: Microsoft - Surface Pro (recommended)

• PIV/CAC Reader: Identiv SCR 3310 (recommended)

• Stand: Viozon Surface Pro (recommended)

• Printers:

o Any Windows printer that supports 8.5”x 11” paper or an 80mm 3.125in printer (optional) for 

receipt printing 

• Keyboard: Cherry J86-4400 Vandal-Proof Keyboard (recommended)

• Check Scanners: (For Check Processing Only): RDM EC9100i, RDM EC9600i, RDM EC9700i, Panini 

I:Deal, or Panini VisionX

• Card Reader: (For Card Processing Only): Verifone MX925

• Hub: Ethernet/USB

• Additional hardware: Surge protector with six outlets

Operating System and Runtime Environment

The following Operating Systems are supported by the OTC Kiosk Tablet:

• Windows 11 and 10 (OTC Kiosk supports the 64-bit version of the operating system)

o Note: Windows 10 comes pre-installed on the Microsoft Surface Pro Tablet

• Java 8, 11, 17, or 21

o The OLB v2.6.0.2 requires at least Java 8 (JDK or JRE).

System Requirements

The following are requirements necessary to operate the OTC Kiosk:

• Web Browsers:

▪ Microsoft Edge (Version 79 or higher)

▪ Note: Chrome must be in “Kiosk mode”

▪ Zoom: Must be set at 100% zoom.

▪ Google Chrome (Chrome) (OTC Kiosk supports 64-bit)

▪ Note: Chrome must be in “Kiosk mode”

▪ Zoom: Must be set at 100% zoom.

• Internet Options Security Settings:

▪ Device Encryption: It is highly advised to turn on device encryption using Windows operating system 

BitLocker. For details instructions, click or copy and paste the following link: 

https://support.microsoft.com/en-us/help/4028713/windows-10-turn-on-device-encryption

• Ports: Router/Firewall Administrators must ensure and verify that outbound ACL (Access Control List) 

has complete HTTPS access, on port 443.

• Workstation Memory: 2 GB physical memory is required; 4 GB is recommended.

• Free Disk Space: 128 GB of free disk space is required.

• Window Resolution: The recommended minimum resolution for the OTC Kiosk Tablet is 2736x1824.
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Other Requirements

• Windows Profile: Must have a Windows Profile to access the online system.

• OLB Credentials: Kiosk Operator must have OLB Credentials to access the online system.

• OTCnet Credentials: Kiosk Operator must have OTCnet Credentials to access the online system.

• Access to OTCnet: OTCnet Online can only be accessed using PIV/CAC or ID.me. Users who were 

issued PIV/CAC credentials must use their PIV/CAC credentials to access OTCnet. All other users must 

use ID.me to access OTCnet. Note that users with PIV/CAC credentials are not authorized to use an 

ID.me account to access OTCnet.

▪ New users (PIV/CAC): New users to OTCnet who are PIV/CAC users must perform the following 

steps to gain access to OTCnet:

1. Access https://www.otcnet.for.fiscal.treasury.gov using the PIV/CAC option on the 

OTCnet login page. If this is the first time the user has accessed any Fiscal Service 

system, service or application using their PIV/CAC credentials, they will be prompted to 

enter their email address, and once entered, an authorization code will be sent to this 

email address. The code must be entered to create their Fiscal Service CAIA identity; the 

user will see the following message: “An entitlement request has been submitted to 

enable privileged access to OTCnet”.

2. After performing step 1, the user must contact their OTCnet PLSA or LSA and ask them 

to assign the authorized OTCnet role(s) and high-level OTCnet org(s) to their Fiscal 

Service CAIA identity. 

3. Once the PLSA/LSA informs the user that they have completed step 2, the user must log 

into OTCnet again: https://www.otcnet.for.fiscal.treasury.gov. Upon doing so, the user will 

see the message: “Thank you for logging into OTCnet. You have completed the 

steps to request access to the application.”

4. After the user completes step 3, they must contact their PLSA/LSA again, and ask them 

to assign the authorized OTCnet roles and endpoints to their OTCnet account. Once the 

PLSA/LSA completes this task, the user will have full access to OTCnet

▪ New users (ID.me): New users to OTCnet who are existing or new ID.me users must perform the 

following steps to gain access to OTCnet:

1. Access https://www.otcnet.for.fiscal.treasury.gov using the ID.me option on the OTCnet 

login page. If the user does not have an existing ID.me account, they must click on the 

“Create an ID.me account” link on the ID.me login page to create their ID.me account, 

ensuring that they use their work email to create the account. ID.me account creation 

requires selecting an MFA option (see table below) and performing identity proofing. 

Identity proofing is a one-time process requiring the user to enter their SSN and to submit 

a picture/scan of a valid government ID (e.g. a passport or driver’s license) and a selfie 

photo to confirm the user’s identity. Upon successful ID.me account creation (for new 

ID.me users) or successful authentication (for existing ID.me account users), the user will 

see the following message: “An entitlement request has been submitted to enable 

privileged access to OTCnet”.

2. After completing step 1, the user must follow the steps 2 through 4 detailed in the “New 

users (PIV/CAC)” section.

OTC Kiosk Tablet Specs

• Tablet - Core i5 1035G4 / 1.1 GHz - Win 10 Pro - 8 GB RAM - 128 GB SSD $972.00 - 12.3" touchscreen 

2736 x 1824 - Iris Plus Graphics - Bluetooth, Wi-Fi - platinum - commercial.

OTCnet Local Bridge (OLB) System Requirements

Installing the OLB

Upon installation, the OLB application is configured to use Java Runtime Environment (JRE) or Java Development Kit 

(JDK). The OLB is compatible with JRE and JDK versions 8, 11, 17 or 21.
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If you recently upgraded to Windows 11 or Windows 10 and the OLB desktop icon no longer successfully starts the OLB,

reinstall the OLB before attempting to restart the OLB. You will need to reconfigure the OLB startup property file with the 

JRE location if you are using an external (i.e., workstation installed) JRE with the OLB. 

For more information and step-by-step guidance on how to download and install the OLB, visit the following webpages:

• OTCnet Local Bridge (OLB) Information and Resources: 

https://fiscal.treasury.gov/otcnet/local-bridge-information-resources.html

• OTCnet Training Website - Printable Job Aids and simulations for downloading, installing, and starting the 

OLB (Modules 2.1, 8.1):

https://fiscal.treasury.gov/otcnet/training/wbt/content/course_OTC/menu_all.htm

Upgrading the OLB

Release 4.8 will include a new OLB version (v2.6.0.2) and will require Java 8, 11, 17, or 21 to run the upgraded 

version. It is suggested to upgrade to the newest OLB version if possible. Older OLB versions will still be supported by 

older Java versions.

For more information and step-by-step guides on how to upgrade the OLB, visit the following webpages:

• Download, Install, and Upgrade the OTCnet Local Bridge (OLB) Application Training Module: 

https://fiscal.treasury.gov/otcnet/training/wbt/content/MOD08/08.01/story .html

• Upgrade the OTCnet Local Bridge (OLB) Application Printable Job Aid:

https://fiscal.treasury.gov/otcnet/training/wbt/content/_resources/PJA/pja_upgrade_olb_app.pdf

• OTCnet Local Bridge (OLB) Application FAQ:

https://fiscal.treasury.gov/files/otcnet/OTCnetLocalBridge(OLB)RolloutFrequentlyAskedQuestions.pdf

OTC Kiosk Tablet Check Processing Requirements

This section outlines additional requirements necessary to perform the OTC Kiosk Check Processing/check scanning. 

These requirements are only necessary if OTCnet is used for check processing/check scanning. 

Additional System Requirements

The following system requirements are necessary for using OTC Kiosk Tablet Check Processing. These requirements 

must be performed by a Windows administrator (a user who is logged onto the workstation as a workstation 

administrator):

• Scanner Drivers (installation file): Scanner driver and Firmware (provided in an installation file) must be 

installed on the workstation. Instructions for obtaining and installing the file will be provided in a separate 

document. Further information is provided below in the Technical Reference Guide.

• Assistive Technology (AT) Users: The terminal needs to be configured to allow receipt printing 

automatically in check processing.

Check Capture Hardware/Scanner Requirements

The following hardware requirements are necessary for using the OTC Kiosk Check Processing:

• Access to a printer from the workstation where you will be using the OTC Kiosk Tablet for Check 

Processing.

• The compatible check scanner connected to the workstation with an available USB 3.0 or 2.0 port.

• The following table lists the hardware that is compatible with the OTC Kiosk Tablet. The table also 

indicates which version of the driver and Firmware is required for each combination of hardware and 

operating system.
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Check Processing Scanner Requirements

Scanner 

Models

Operating 

System Firmware OLB Compatibility

Microsoft Visual 

C++ 

Redistributable 

Package

Microsoft 

.NET 

Framework

RDM EC9100i

RDM EC9600i

RDM EC9700i

Panini I:Deal

Panini VisionX

Windows 11, 

Windows 10 4.3.0, 4.4.0 2.6.0.12.6.0.2 VC++ 2010 (x86) SP 1 4.5.2 or newer

Download Links:

Microsoft Visual C++ 2010 SP1 (x86): https://www.microsoft.com/en-us/download/details.aspx?id=26999

Note: Firmware 4.3.0 and 4.4.0 are only compatible with OLB versions 2.3.0 and above. 

 Firmware 4.4.0 is required for the RDM EC9600i and EC9700i scanner models.

OTC Kiosk Tablet Card Processing Requirements 

This section outlines additional requirements necessary to perform the OTC Kiosk Card Processing. These requirements 

are only necessary if OTCnet is used for Card Processing. Additional system and configuration requirements are 

necessary to utilize OTCnet Card Processing, which is available for users accepting credit, debit, and gift card pay types. 

Card Processing Hardware Requirements

The following hardware requirements are necessary for using the OTC Kiosk Tablet Card Processing:

• Access to a printer from the workstation where you will be using the OTC Kiosk Tablet for Check Processing

(This printer can be the same printer used for Check Processing)

• A compatible card reader

• The following table lists the Card Processing hardware that is compatible with the OTC Kiosk Tablet:

Card Processing Requirements

Operating System Windows 11, Windows 10

Browser Chrome, Microsoft Edge (Version 79+)

Firmware N/A (firmware is not needed for Card Processing)

Card Processing Terminal Supported Verifone MX925

Verifone M440

Receipt Printer Any printer that supports 8.5”x 11” paper or 80mm 

3.125in printer for receipt printing (Optional)

OLB Version 2.6.0.2

OLB Compatible External JRE

Required JRE 8, JRE 17, 11 64bit, JRE 21

Additional System Requirements for Verifone Devices 

The following system requirements are necessary to use OTCnet Card Processing.

Existing Verifone MX925 users will need to upgrade to OLB v2.6.0.2 to continue using existing card terminals. For more 

information on upgrading the OLB, please refer to the section above titled “Upgrading the OLB”.

Note: The port setting information below is the latest information obtained from Verifone but is subject to change. 

Agencies should confirm with Verifone regarding the production port settings for their Verifone terminal device before 

deploying in production.

• Port Setting for TruRating on Verifone Devices: 

o URL: https://service-v2xx.trurating.com/api/servicemessage 
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o IP Address: N/A

o Port: 443

• Port Setting for Dynamic Currency Conversion on Verifone Devices: 

o URL: https://dhsus.fexcodccapps.com 

o IP Address: 98.129.19.224

o Port: N/A

Additional System Requirements for 80 Millimeter (3.125 Inch) Receipt Printer Devices

Additional drivers may need to be installed for 80mm (3.125in) receipt printer devices. Please refer to the vendor of 

your selected printer to determine additional driver information. 

OTC Kiosk Tablet Bandwidth Requirements

This section provides the minimum internet connectivity recommendations for setting up and using the OTC Kiosk Tablet. 

Bandwidth

• A 1.2 MBPS connection is recommended to download the OTC Kiosk Scanner Firmware 

• A 512 KBPS connection is recommended to use the OTC Kiosk Online application

Technical Reference Guide

This section provides further information to your Agency System Administrator on the system and configuration 

requirements needed for the online use of the OTC Kiosk Tablet. Check Scanning and Check Processing 

requirements are only necessary if the OTC Kiosk Tablet is used for Check Processing or Check Scanning. Your 

agency’s OTCnet Point of Contact (POC) has the Deployment Specialist’s contact information, should you require 

assistance.

OTC Kiosk General Requirements

• Entrust Root Certificate: The following two certificates must be installed in the certificate store on your 

workstation. These certificates are normally installed by default with the operating system. If they do not exist 

or have been removed, you will need to have your agency install/re-install the certificates:

▪ Entrust Certification Authority - L1K – install in “Intermediate Certification Authorities” certificate store 

on workstation.

▪ Entrust Root Certification Authority - G2 – install in “Trusted Root Certification Authorities” certificate 

store on workstation.

OTC Kiosk Lockdown

• Lockdown of the kiosk tablet is strongly recommended for the OTC Kiosk Tablet to ensure the protection of 

the tablet device. Customers will not able to deviate from the OTCnet Kiosk application within the tablet. 

• It is recommended to use one the following lockdown applications. These lockdown applications are

compatible with the OTC Kiosk application and the latest version of the OLB.

Recommended Kiosk Lockdown Options

Sitekiosk Netkiosk imperi Basic Plus Netkiosk imperi Pro

https://www.provisio.com/web/us/p

roducts/windows-kiosk-softwaresitekiosk

https://netkiosk.co.uk/product/netki

osk-imperi-basic-plus/

https://netkiosk.co.uk/product/netki

osk-imperi-2020-kiosk-browser/
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Check Capture

• Scanner Drivers (installation file): Scanner driver and Firmware (provided in an installation file) must be 

installed on the workstation. 

When users upgrade their firmware, we recommend installing the required VC++ redistributable package and 

rebooting their computer before upgrading their firmware and launching the OLB.

Instructions for obtaining and installing the file can be found in the OTCnet Printable Job Aids, Module 7.3: 

o Download Firmware

o Install Firmware

For More Information

To learn more, email us at FiscalService.OTCDeployment@citi.com, or call 703-377-5586.