**GAO-04-578T**                      Published: Mar 23, 2004. Publicly Released: Mar 23, 2004.                  

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Skip to Highlights

## Highlights

The September 11, 2001, terrorist attacks precipitated a shift in how the FBI uses its investigative resources to prevent future terrorist incidents. The attacks led to the FBI's commitment to reorganize and transform itself. Today's testimony discusses the FBI's progress in carrying out its transformation process. Specifically, it addresses FBI's (1) progress in developing a comprehensive transformation plan; (2) efforts to update its strategic plan; (3) development of a strategic human capital plan; (4) information technology management leadership and practices; and (5) realignment of staff resources to priority areas and the impact of the realignments on the FBI's drug and other criminal investigation programs.

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## Topics

Justice and Law Enforcement

CounterterrorismFederal agency reorganizationStaff utilizationInformation resources managementInformation technologyHomeland securityStrategic planningHuman capitalStrategic planEnterprise architecture