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Navy Cash Training 

System Administration 

Unit 1
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At the end of this unit of training, you will be able 

to:

 Name the various components of Navy Cash 

hardware.

 Describe the functionality of Navy Cash devices.

 State the purpose of the Navy Cash software 

programs.

 State where to get support for Navy Cash system 

problems.

Objectives
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 Responsibilities of the Navy Cash system 

administrator include:

– Set up of user accounts

– Support Disbursing in network issues as 

required

– Support troubleshooting routines

Note: Support from the Shipboard IT personnel 

may be required at various times.

SysAdmin Responsibilities
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 “NC-Admin” user account is the only account that 

should be used to log into the server.

 Passwords for the nc-admin, ncinstall, and ncshipadmin accounts are provided during the 

installation and should only be changed utilizing 

the Password Rotation Tool.

 Normal users, i.e. ship’s personnel, will be 

directed to change their passwords by the system 

when needed in accordance with current security 

settings.

User Accounts
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User Name Description Privileges

nc-admin Administrator; member of 

Administrator Group

All normal SYSADMIN 

rights

iusr_cluster Non-interactive account 

used for Cluster Service;

member of Administrator 

Group

Act as part of the OS.

nc-disbo Template for Disbursing 

Staff

Backup rights; access to 

f:\files\navydata\files

nc-store Template for Sales Staff Backup rights; access to 

f:\files\navydata\files

nc-post Template for Postal Staff; 

not currently used!

Backup rights; access to 

f:\files\navydata\files

User Accounts (cont)
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 There are other system accounts (ncinstall

and ncship-admin) that are not used unless 

needed.

User Accounts (cont)
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Navy Cash System Hardware
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 (2) Dell PowerEdge R310 or R320 Servers

 (1) Overland Storage Snap Server 410, DX1, or XSR 

Network Attached Storage (NAS)

 Dell Optiplex Workstation

 Dell Latitude Laptop

 Cisco 2960 Series Switches

 ITC CAD

 BlueBird MT280 Mobile Point of Sales Device (POS)

 VeriFone MX925 Fixed Point of Sale Device (POS)

 NCR Cashless Kiosk

Navy Cash System Hardware
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Navy Cash Basic System Diagram

CATM

Workstation

NAVY CASH SERVERS 

WITH OVERLAND 

STORAGE

Ship’s 

Backbone/

Edge 

Switch

Fixed POS

Fixed POS

Mobile POS

LAPTOP

SHF / Pier 

Connection

A & J RACK

Vending 

CAD
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 A clustered server is a 

combination of two servers 

and a Network Attached 

Storage (NAS) device that is 

set up as a RAID. Its purpose 

is to provide a highly reliable 

and redundant system.

 The cluster drives appear to 

clients as a single resource.

 Navy Cash uses an 

active/passive clustering 

solution.

Clustered Server
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 Navy Cash uses two servers, designated as 

Node 1 and Node 2. Node 1 is the default 

server and Node 2 is the backup.

 Any problems with Node 1 will cause the 

system to automatically fail-over to Node 2.

Clustered Server (cont)
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Example of a Clustered 

Server Layout

Node 1

Node 2

NAS / RAID
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Dell PowerEdge R310 / R320 

Server

 Each Dell PowerEdge Server 

consists of:

– Intel Pentium G6950 2.8 

GHz or higher processor.

– 10/100MB NIC (w/ 2 

ports).

– 10/100/1000MB NIC 

(w/ 2 ports).

– 2x 250 GB or 2x 500 GB 

Hard Drives.

– DVD-ROM Drive.

Servers are delivered 

pre-configured
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PowerEdge Server Controls and 

Indicators

 Item 1: Power

 Item 2/3: HDD Health 

* green = normal, amber = degraded/system 

shutdown, red = critical
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Overland Storage Unit

 Overland Storage Network 

Attached Storage (NAS) device 

consists of

4x 500GB or 4 1TB SATA 

drives (minimum size).

 RAID (Redundant Array of 

Independent Disks) Configured.
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410 Overland Storage 

Indicators

 Overland Storage

– Power switch at top 

supplies power

 Item 1: Power (steady green = operating normally, off = not 

operating, amber = problem )

 Item 2: Status 

(1 blinking green = up and running, 2 blinking green = booting 

up, 3 blinking green = shutting down, amber = problem)

 Item 3: Network 1 (steady green = connected)

 Item 4: Network 2 (steady green = connected)

Power Switch Power 

Indicator

Status

Network 1/2
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DX1 / XSR Overland Storage Indicators

 Overland Storage

– Power switch at top 

supplies power

 Item 1: Power

(steady green = operating normally, off = not operating, amber = 

problem)

 Item 2: Status 

(1 blinking green = up and running, 2 blinking green = booting up, 

3 blinking green = shutting down, amber = problem)

 Item 3: Network 1 (steady green = connected)

 Item 4: Network 2 (steady green = connected)

Power Switch Power 

Indicator

Network 1/2 Status
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Dell Workstation consists of:

– Intel Dual Core or higher 

Processor

– Minimum 160 GB Hard Drive

– Minimum 2 GB RAM

– DVD ROM

– (8) USB Ports

– (1) 10/100/1000 LAN Interface 

Card

Dell Optiplex Workstation
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Dell Latitude Laptop

Dell Laptop

– Intel i3 Processor or higher

– Minimum 2 GB RAM

– DVD/CD

– (4) USB Ports

– (1) SD Card Slot

– (1) 10/100/1000 LAN Interface 

Card
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Cisco Catalyst 2960 Switch

 The Cisco Switch enables 

users to connect to network 

devices.

 Any change in Navy Cash 

Hardware (CAD, POS, ATM 

Screen) requires the new 

MAC address to be added to 

all NC Switches using the 

Cisco Network Assistant.
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 Network adapters and switch ports must have 

matching duplex levels and transfer speed settings. 

Do not set switch ports to “auto”; use 10/full or 

100/full depending on speed of network.

Ship’s Switch Configuration
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Navy Cash Devices
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 All of the Navy Cash devices use statically 

assigned IP addresses. They also utilize a 

configuration file located on the servers. 

The Navy Config file is used to determine 

the location of the devices in the system.

Note: No changes are to be made to the Navy 

Cash config file.

TCP/IP Data
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Card Access Device (CAD)

 Located in various vending 

machines.

 Slot for card insertion.

 3 Hidden keypads show:

- Version status.

- Terminal ID number.

- IP/Gateway/DNS.

- Transaction/Error status.

 Can function in online or 

offline mode.

 Contains SD Card for 

redundancy.
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BlueBird Mobile (MPOS) Device

 Perform sales and refund transactions 

on this unit at or in merchant locations 

and with foreign vendors.

 May be used in online or offline 

mode.

 Functions only in what was formerly 

called normal mode (stand-alone).

 Contains SD Card for redundancy.
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BlueBird (MPOS) Device (cont)

 Alphanumeric keyboards and LED 

screen.

 Two slots for cards (only the 

bottom slot is used).

 Card must be inserted with front of 

card, chip in, facing you.

 Keyboard on device is used by 

customer to enter PIN when 

making a transaction.
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VeriFone Fixed (FPOS) Device

 Perform sales and refund transactions 

on this unit in Disbursing.

 May be used only in online.

 Functions in what was formerly called 

proxy mode (attached to NC Switch 

and synced with Workstation/laptop 

Disbursing Application).

 Contains SD Card for redundancy.
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NCR Cashless ATM

 Transfers money to and 

from chip, strip and home 

bank.

 Must be online with 

connection to server in 

order to function.

 Transactions are 

immediately logged with 

server.
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Navy Cash System Software
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Upon completion of installation, the servers, 

workstation(s), and laptop(s) are configured and 

fully operational. Do not install any other software 

on the server, workstation(s), or laptop(s) unless 

directed to do so by the Navy Cash.

Software Programs
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 The following programs are loaded on each node: 

Windows Server 2008 Enterprise R2 

Service Pack 1

– Microsoft Cluster Server (MSCS)

– Oracle 11.2.0.x

»Configured with Oracle Failsafe to prevent 

downtime. Oracle Failsafe Manager is used 

to startup & shutdown the data base. 

Software Programs (cont)
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 The following programs are loaded on each node: 

Navy Cash Listener/Parser (NC Service).

» Provides communication between Navy 

Cash server and devices.

Software Programs (cont)
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Navy Cash System 

Requirements
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 IT21 practices, with regards to auditing event logs 

and physical security, should be followed in 

addition to Navy Cash documentation.

 Do not apply IAVA patches Independently on the 

Navy Cash servers. Navy Cash Technical Support 

will provide all necessary and approved updates.

 When in doubt, contact the Navy Cash Central 

Support Unit (CSU).

IT21 Practices
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 Each node is assigned it’s own static IP address 

that resides on the ISNS/GIGE/ORT/SWAN/CANES backbone. Additionally, 

there are additional static IPs assigned to the 

RAID that are not broadcast.

– ISNS/GIG-E/ORT/SWAN/CANES provides 

backbone and off-ship connectivity required for 

Navy Cash. If there is no LAN connectivity, the 

server will not communicate with the Navy 

Cash devices.

Static IP Assignment
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 An ACL addition must be made on the ship’s 

router to allow the Navy Cash servers (both nodes’ 

External IP addresses) off-ship communication.

– Required for both Node 1 and Node 2 IP 

addresses, contact SPAWAR for current ACL 

entries.

– If the Navy Cash IP addresses are not given 

access off the ship via the ship’s router, the 

server cannot send or receive updates.

Ship Router Access
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Power On/Off
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 The servers will need to be powered off when you 

know power is going to be cut off to the area 

where the server is located.

Note: You should never try and run the Navy Cash 

servers powered by only the UPS. The purpose of 

the UPS is to allow for proper shut-down of the 

system if power is lost.

Powering Equipment On/Off
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Power On Sequence

 Step 1: Press the power button (do not 

hold for more then 1 second) to power on 

Overland Storage unit first. You will see 

the HDD lights and the Health light blink 

rapidly. Wait until the Health light (to 

the right of the power button) is not 

blinking and is a steady green. This may 

take several minutes.

 Step 2: Apply power to the monitor

 Step 3: Remove Faceplate. Power on 

Node 1 and login as nc-admin.

 Step 4: Once Node 1 is at <CTL-ALTDEL), remove faceplate. Power on Node 

2 and login as nc-admin.
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 Step 5: Replace Faceplate on both nodes.

 Step 6: On Node 1, click Start and locate Command 

Prompt.

 Step 7: Right click Command Prompt and select “Run as 

administrator.”

 Step 8: In the command prompt window, type the 

following:

- cluster group “cluster group” /on (press ENTER button).

- cluster group “navy cash” /on (press ENTER button).

 Step 9: Launch Failover Cluster Manager and ensure all 

resources show ONLINE.

Power On Sequence (Cont)
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Power Off Sequence

 Step 1: On the controlling node, open 

an elevated command prompt.

 Step 2: Type cluster group “navy cash” 

/off <ENTER>.

 Step 3: Type cluster group “cluster 

group” /off <ENTER>.

 Step 4: Open up IE as administrator 

and navigate to http://10.10.10.10 (or 

http://10.10.11.10 on Node 2). Enter 

admin for ID and Password. 
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 Step 5: Click on Maintenance.

 Step 6: Click on Shutdown / Restart.

 Step 7: Click on Shutdown.

 Step 8: Once NAS is completely powered off, shut down 

both nodes using normal Start -> Shutdown method.

 Step 9: NEVER USE POWER BUTTON ON NAS TO 

SHUT SYSTEM OFF; DOING SO WILL 

EVENTUALLY CAUSE LOSS OF CONFIGURATION. 

Power Off Sequence (Cont)
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Navy Cash Support
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 For information on system hardware, refer to the 

accompanying technical manuals and 

documentation.

 Disbursing will handle the majority of technical 

calls on the Disbursing Application.

 For support:

– Tel: 1-866 6NAVYCASH

1-866 662-8922

– Fax: 1-813 533-5711

– Web: www.navycash.com

– Email: navycashcenter@frb.org

– Navy Cash Central Support Unit (CSU) is 

available 24X7

System Support
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 If the Navy Cash Service in Failover Cluster 

Manager is down, neither the NCR Cashless 

ATM, laptop, or Ingenico POS will connect to the 

server.

 Ship’s force must not reallocate the blades, 

switches, or ISNS/CANES switch ports devoted to 

Navy Cash.

Summary
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Questions