Welcome to Do Not Pay Day

July 23, 2019

Do Not Pay Business Center

Agency Engagement

Introduction to DNP

Angélique Bridges

July 23, 2019
Page 4 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

• The Improper Payments Elimination and Recovery 

Improvement Act of 2012 (IPERIA) 

– Established the Do Not Pay (DNP) Initiative

– The Office of Management and Budget (OMB) designated Treasury 

to host a working system to assist agencies in identifying and 

preventing improper payments. 

– Treasury’s Bureau of the Fiscal Service (Fiscal Service) operates the 

DNP Business Center 

• OMB Provides Direction:

– OMB issues guidance for the DNP program but retains program 

authority 

– OMB must designate additional databases for use in DNP 

Do Not Pay Authorities
Page 5 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

• The Federal Improper Payments Coordination Act of 2015 

(FIPCA) expanded the IPERIA authority for the legislative 

and judicial branches, as well as states and other entities of 

the U.S. to use the Do Not Pay Initiative, including the 

Business Center, for the purpose of verifying payment or 

award eligibility for payments. 

– States can access the DNP Initiative for purpose of verifying 

improper payments after OMB determines that DNP “is appropriately 

established” for that state (per FIPCA)

Authorities (cont.)
Page 6 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Provide timely, 

accurate, and 

actionable 

information about 

payees and payments 

to assist agencies in 

identifying, preventing, 

and stopping improper 

payments.

Develop and assist 

agencies in 

implementing cutting 

edge techniques to 

protect the integrity of 

payments and awards. 

Innovate and 

introduce new tools 

and strategies to 

assist agencies in 

identifying and 

preventing a wider 

variety of improper 

payments.

Provide outstanding 

service to DNP 

customers.

Do Not Pay Goals
Page 7 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

• A resource for federal agencies 

and federally funded state 

administered programs at nocost to the agencies 

• Centralized access to relevant 

data sources for verifying 

payment or award eligibility

• Customized data analysis to 

help agencies detect fraud 

waste and abuse and 

strengthen internal controls 

What is the DNP Business Center?
Page 8 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Do Not Pay Business Center Benefits

• Helps agencies verify eligibility pre-award and 

pre-payment

• Streamlines data management

• Meets existing federal data security and privacy 

standards
Page 9 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

DNP Business Center Components
Page 10 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Pre-award

Before you start to pay, search DNP to make sure 

it’s okay to pay this person or company.

Pre-payment

Check again throughout the time this person or 

company is getting payments, or set up to monitor 

their eligibility. You can also research matches.

At Time of Payment

Agency payments submitted to Treasury via the 

PAM file are automatically matched against 

available death data sources through Payment 

Integration.

Post-payment

Use Data Analytics to get reports and see trends. 

Use the reports to fix any problems and improve 

your service.

DNP and the Payment Life Cycle
Page 11 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Free web-based Portal and central location for improper 

payment related data needs

Do Not Pay Portal

Online Search

User can search an individual or entity and view matching records 

Batch Match & Continuous Monitoring

User sends a file(s) of payees to be matched against DNP sources --

available as a one time or continuous match service

Payment Integration

Displays payments disbursed by Treasury that matched against DNP $ death data sources – user can review and/or adjudicate the matches
Page 12 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Available Data Sources

American InfoSource Death Data - Commercial

• Commercial data source which contains information on deceased individuals obtained from more than 

3,000 funeral homes and thousands of newspapers, as well as county-level probate records

Department of Defense Death Records - Public

• Contains records of individuals in active or reserve military duty, including whether an individual is 

deceased

Department of State Death Records - Public

• Contains records of American Citizens who are deceased or presumed deceased in foreign countries, as 

reported by U.S. embassies or consulates upon its receipt of a foreign death certificate or finding of 

death by a local competent authority

Death Master File (DMF) - Public (SSA) 

• Administered by the National Technical Information Services (NTIS). Contains records of deceased 

individuals as reported by family members, funeral homes, hospitals, federal agencies, postal 

authorities, and financial institutions. Public version does not include state-reported deaths

Credit Alert System (CAIVRS) - Restricted (DOJ, HUD, SBA, USDA, & VA)

• Contains records of individuals with federal debt in delinquent or default.

• Verify whether an individual is a delinquent federal borrower 
Page 13 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Available Data Sources

Treasury Offset Program (TOP) Debt Check - Restricted (Treasury)

• Contains records of individuals whose debt has been referred to Debt Management Services for 

collection.

• Verify whether a payee owes delinquent non-tax debts to federal government (and participating states)

List of Excluded Individuals and Entities (LEIE) (HHS) – Public & Restricted

• Verify whether payments are to individuals and entities currently excluded from participating in federal 

health care programs

Office of Foreign Assets Control (OFAC) - Public (Treasury)

• Contains records of individuals, groups, and entities which are under sanction by the federal government 

and therefore ineligible for payment

System for Award Management (SAM) Entity Registration Records - Restricted (GSA)

• Contains records of individuals and businesses authorized to enter into contracts with the federal 

government

• Verify whether payments are to debarred individuals

SAM Exclusion Records – Public & Restricted - (GSA)

• Contains records of individuals and businesses currently debarred from entering into contracts with the 

Federal Government under specific exclusions or registered to conduct business with the federal 

government

• Verify that a vendor seeking to do business with the federal government has registered, in accordance 

with the Federal Acquisition Regulation (FAR)
Page 14 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Internal Revenue Service Tax-Exemption Lists

• Contains records of organizations eligible and ineligible to receive taxdeductible charitable contributions and grants targeting tax-exempt entities.

— 990-N (e-Postcard) – Authorized organizations with under $50,000 in 

contributions

— Publication 78 – Authorized organizations with over $50,000 in contributions

— Automatic Revocation of Exemption List – Organizations whose tax-exempt status 

has been revoked

In addition to data sources available in the Portal, 

Analytics also has access to:

Data Sources Available in Data Analytics
Page 15 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

• Flexible projects types

– Standard & Custom projects

• Flexible to your data needs

– Use DNP data

– Use data from your systems 

– Ability to pilot data sources

• Flexible to your business 

rules

– Utilize your matching logic

– Incorporate your specific 

eligibility requirements

DNP Analytics Services
Page 16 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

• Provide customized Agency Outreach and Business 

Process solutions based upon agency needs:

– Onboarding to Do Not Pay Portal

– Training 

– Business Process Mapping

– Focus Groups

– User Community Events

• Best Practices Forum

• Grants Management Forum

• DNP Pay Day

– Help Desk Support

DNP Agency Support
Page 17 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

DNP Overview Scheduled

Submit Initial Questions 

Document for Review and 

Approval by Fiscal Service 

Legal

Build Hierarchy and 

Access Groups

Identify Users 

and User Levels

Enroll in Portal and Attend 

Training

Onboarding Process
Page 18 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Visit the Website at:

https://fiscal.treasury.gov/dnp

Phone: 855-837-4391

Email: donotpay@fiscal.treasury.gov

Hours: 7 a.m. - 6 p.m. EST

DNP Agency Support Center
Page 19 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Questions
Do Not Pay Business Center

DNP Enhancements: Working for the Future

Dominique McCreary

July 23, 2019
Page 21 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Learning Objectives

• Purpose of Enhancements/Portal updates 

Purpose

• Platforms for generating ideas/concepts for 

improvement

Agency Feedback

• What have we done lately

Fiscal Year 2019 Enhancements

• Future enhancements/Portal Re-architecture

Upcoming Enhancements
Page 22 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Improper Payments

• Address agency 

challenges with the 

reduction, detection, 

and mitigation of 

improper payments 

through continuous 

system development 

based on agency 

feedback.

Develop Metrics

• Enhance and 

develop reporting 

capabilities to further 

develop metrics.

• Use metrics and 

analysis to enhance 

the system 

functionality to better 

serve agency 

customers. 

Ease of Use

• Ensure functionality 

coincides with 

agency business 

processes across 

government.

• Functionality 

seamlessly improve 

efficiency of daily 

tasks. 

System Maturity

• System development 

aligns with Fiscal 

Service and customer 

agency needs and 

efforts to identify, 

prevent, and recover 

improper payments.

Purpose
Page 23 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Agency Feedback 

Who

• Current users

• Prospective users

• Agency leadership

How

• User Community Events

• Current Relationships

• Internal team analysis 

What

• Innovative changes

• Align with industry standards

• Align with Agency business processes
Page 24 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

• The Focus Group Team met with each agency user for 30-45 minutes via 

conference call. 

• The Team presented participants with Aggregated Death Data mock-ups. 

Users addressed questions and provided feedback in the following areas:

 Look and feel of potential new screens

 Benefit/impact of consolidating death data

 Potential enhancements regarding match information

 Preferred design/layout and functionality

• The Focus Group Team administered a survey of exact TIN and fuzzy name 

matches illustrating the type of “advanced” matches that could be presented 

in the portal. Each user addressed questions and provided feedback in the 

following areas:

 Value of a fuzzy name match 

 What DNP functionality would be most suitable for this type of matching

 Preferred exportable format

Recent Focus Group: Aggregate Death Data
Page 25 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Aggregate Death Data

• Recommend aggregating all death data to display a consolidated death 

match in Online Search, Payments, Continuous Monitoring, and Batch 

Matching

– Participants identified the benefits of having a more holistic view of death data sources 

for each match

Advanced Matching

• Recommend instituting Advanced Matching across Online Search, 

Payments, Continuous Monitoring, and Batch Matching

– Participants communicated that advanced matching would allow them to 

capture/research items they normally would not

– Additional matches would assist in making better determinations or recommendations 

for further research

Recommendations
Page 26 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

• Automation of manual processes

• Integration with agency financial 

systems to streamline the

verification process of payees and

payments

• Current functionality supports the 

verification of a single record.

Lets build together!

System to System Integration

Web Service / Application Program Interface (API)
Page 27 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

2018 • R5.5 (August 18, 2018) - Online Search Web Service

2019

• Batch Matching & Continuous Monitoring APIs 

• New User Interface for Online Search 

• Reports Web Service

• Payments Web Service

• 2nd New User Interface Release - Batch Matching/Continuous Monitoring Functionality 

2020

• White List Management Web Service 

• 3rd New User Interface Release - Reports 

• 4th New User Interface Release - Payments

• Final New User Interface Release - All remaining functionality 

2018 - 2020 DNP Re-Architecture Release Projection
Page 28 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Upcoming Enhancements

Release 6.0 August 3, 2019

• Online Search User Interface redesign

– Updated search functionality and data source selection functionality

– Re-architected search match results display layout

– New match details display

– Ability to provide feedback on Match results

Do Not Pay
Page 29 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Do Not Pay Agency Support Center

855-837-4391

donotpay@fiscal.treasury.gov

fiscal.treasury.gov/dnp

Questions

Dominique McCreary

Do Not Pay Business Center

Manager, Outreach & Business Processes Staff

Dominque.Mccreary@fiscal.treasury.gov

202-874-6370
Page 30 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Demo
Page Page 31 31 L EAD ∙ T RANSFORM ∙ D ELIVER

Logging In to the DNP Portal

https://fiscal.treasury.gov/dnp/

Type the Do Not Pay Portal address in your web browser:

Click on [Log In]
Page Page 32 32 L EAD ∙ T RANSFORM ∙ D ELIVER

Logging In: Security

1. Click on [PKI Log In]

2. Security 

window will 

display

3. Select PIV/PKI 

credential

4. Click [OK]
Page Page 33 33 L EAD ∙ T RANSFORM ∙ D ELIVER

Logging In: Terms and Conditions

5. Click [Accept] to login to the Portal
Page Page 34 34 L EAD ∙ T RANSFORM ∙ D ELIVER

Legacy Landing Page

Navigation bar Contact, Logoff, and Help buttons

Data Sources

Search bar

Search Tips
Page Page 35 35 L EAD ∙ T RANSFORM ∙ D ELIVER

New Landing Page

Navigation bar

3. Data Sources

Announcements

Online Search bar

Legacy Portal link

Contact, Logoff, and Help buttons
Page Page 36 36 L EAD ∙ T RANSFORM ∙ D ELIVER

New Landing Page

Pop-ups
Page Page 37 37 L EAD ∙ T RANSFORM ∙ D ELIVER

Conducting an Online Search

Enter information 

in search fields

Click 

[Search]

Missing requirements 

will change to red

Select Data 

Sources
Page Page 38 38 L EAD ∙ T RANSFORM ∙ D ELIVER

Search Recommendations

Three Fields Two Fields One Field

Individual

• SSN/TIN + First Name + Last 

Name

• First Name + Last Name • SSN/TIN

Entity

• DUNS + Plus 4 + Business 

Name

• EIN/TIN + Business Name

• DUNS + Business Name

• DUNS + Plus 4

• EIN/TIN

• Business Name

• DUNS
Page Page 39 39 L EAD ∙ T RANSFORM ∙ D ELIVER

Improved Online Search Logic

Old search logic will match records 

that exactly match both the SSN + 

Name

New search logic matches exact, SSN 

separately, and Name separately*
Page Page 40 40 L EAD ∙ T RANSFORM ∙ D ELIVER

Improved Online Search Logic: One Field

Not Searched

Total Match Results

Associated Name
Page Page 41 41 L EAD ∙ T RANSFORM ∙ D ELIVER

Improved Online Search Logic: Two Fields

Not Searched

Total Match Results

Associated SSN/EIN/TIN
Page Page 42 42 L EAD ∙ T RANSFORM ∙ D ELIVER

Improved Online Search Logic: Three Fields

All Searched

Total Match Results
Page Page 43 43 L EAD ∙ T RANSFORM ∙ D ELIVER

Improved Online Search Logic: Incorrect Fields

Different Entity

Total Match Results

Associated SSN/EIN/TIN

Associated SSN/EIN/TIN
Page Page 44 44 L EAD ∙ T RANSFORM ∙ D ELIVER

Match Results Page

Legacy

New Total Match 

Results

Sources 

matched

Sources not 

searched

Sources 

with no 

matches

Click to expand
Page Page 45 45 L EAD ∙ T RANSFORM ∙ D ELIVER

Match Results Page

Click [Show]

Click on headings for details
Page Page 46 46 L EAD ∙ T RANSFORM ∙ D ELIVER

Match Results Page: Print and Save

Summary

Summary + Details

Summary Page
Page Page 47 47 L EAD ∙ T RANSFORM ∙ D ELIVER

Match Results Page: Resolution Information

Did this prevent an 

Improper Payment?

Amount saved

Payment frequency

Category
Break 

15 Minutes
Do Not Pay Business Center

Analytics Services

Kimberly Derleth, FRB

Nicole Simmons, FRB

July 23, 2019
Page 50 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Who We Are

So that you can

Focus on your mission

The DNP Analytic Solutions Team is dedicated to delivering

analytical insights and innovative data solutions that help 

you improve your payment integrity and meet your mission. 

Our team of 

professionals includes 

analytics consultants, 

data scientists, and data 

analysts with extensive 

experience in the federal 

landscape, all supported 

by teams with expertise 

in legal and privacy 

concerns, customer 

outreach, and project

management.
Page 51 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Our Services

Analytic Solutions Team services range from consultation to 

fully-integrated data solutions that can be customized to your business.
Page 52 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Our Techniques

We employ advanced data analysis techniques.

Data

Matching

Data

Modeling

Risk 

Assessment

Advanced 

Algorithms
Page 53 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Our Customers

You can utilize our analytic services to address:

Eligibility risk and payment integrity issues related to:

• Beneficiaries

• Vendors

• Travel Pay

• Payroll

• Service Providers

• Loans

• Grants

• Disaster Funds

• Loss Guarantee/Insurance

Your Business 

Problem Here
Page 54 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Our Customers

Ensuring Payment Integrity

Data 

Quality

• TIN

• Name

• Address

Eligible 

Recipients

• Program 

Eligibility 

Requirements

• Valid Identity

Accurate 

Payments

• NonDuplicative

• Correct 

Amount

Risk 

Mitigation

• Valid Internal 

Controls

• Strong Business 

Processes

The right payment to the right recipient at the right time for the right purpose.
Page 55 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Additional Customer-Driven Projects

Project #1: Travel Pay Integrity Checks

Understand 

Business Problem

The customer has multiple systems engaging in travel approvals and travel payments and wanted to 

assess their system and process for potential vulnerabilities or process improvement opportunities.

Develop CustomerCentric Solution

We consulted with the customer to understand the system and the process of approvals as well as the 

data available for analysis. We obtained data extracts from their various systems, and then designed and 

tested many integrity checks aimed at identifying anomalous or suspicious activity. We also helped to 

validate their existing internal controls.

Implement 

Solution

We executed the integrity checks that were tailored to the customer’s business process. Through biweekly discussions, we were able to bring their subject matter expertise into the analyses, pivoting when 

necessary, leading to a more insightful and useful set of results. 

Measure

Value

We provided detailed transactions to the customer that seemed to exhibit situations that were 

inconsistent with expected business practices. As a result of our analysis, the customer is taking 

recoupment action on $38k duplicative travel payments. The customer is further investigating the results 

and will be able to take appropriate action based on the findings. 

Improve

We are continuing to refine and expand the checks that we can apply to this customer’s data. They are 

interested in a continued monitoring of the integrity checks, including expanding the sets of data that 

they provide for analysis.
Page 56 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Additional Customer-Driven Projects

Project #2: Prioritizing Third-Party Lender Training

Understand 

Business Problem

The customer must audit their third-party lenders for adherence to program requirements. They 

don’t have enough resources to audit or train all lenders in a timely fashion.

Develop 

Customer-Centric

Solution

We partnered with the agency to identify the factors that would make a lender non-compliant with 

their program requirements. We designed and applied analyses on extracts of their program data to 

test against those factors. The analyses were rolled into a risk-based prioritization tool which allowed 

the agency to identify the lenders at most risk based on criteria of their choosing.

Implement 

Solution

The customer was able to interact with the tool and drill into the different risk factors. They could 

alter weights that defined how the risk factors rolled into the overall prioritization of lenders in need 

of training. 

Measure

Value

The agency was able to focus their resources on training the lenders that pose the highest program 

risk in order to be the most effective in carrying out their mission.

Improve The detailed analyses also allowed the agency to identify opportunities for policy changes which 

would improve overall payment integrity in their program.
Page 57 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Additional Customer-Driven Projects

Project #3: Identifying Cross-Government Opportunities 

Understand 

Business Problem

The customer has a known improper payments issue in the form of improper overlapping benefits 

payments being paid to a singular beneficiary. They are unable to address this issue with the current 

data and solutions that they have available.

Develop 

Customer-Centric

Solution

With purview across all Federal payment data, we were able to identify beneficiaries receiving 

concurrent payments from Federal benefit programs. We are designing a solution for the agency to 

be able to systemically identify and prevent overlapping benefits. To start, we designed analyses as a 

proof of concept for what the customer would be able to see and react to using our payment data 

and matching techniques. To do this, we partnered with the customer to define when overlap is 

legitimate and when it is improper so that our results indicate the highest-risk beneficiaries for their 

investigation.

Implement 

Solution

We analyzed payment data from three agencies who pay similar benefits and are known to have 

improper overlap. By using advanced matching algorithms, like similarity scoring, we were able to link 

additional payments for review; even in cases when beneficiaries are listed with different names 

within different agencies or when the agency is missing a Social Security Number for that payee.

Measure

Value

The customer will be able to use the results of our analyses to work through their adjustment process 

for the $15M identified overlapping payments. This will enable them to identify additional 

information that they would need to effectively and efficiently adjust payments or prevent 

overlapping payments in the future. 

Improve

The detailed analyses helped the agency to see the extent of overlapping payments and identify the 

steps they have to take to adjust payments. We will be working to refine our analyses and techniques, 

and work through additional next steps, in order to turn the proof of concept into an operationalized 

solution for the agency. 
Page 58 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Additional Customer-Driven Projects

Project #4: Expanding use of Data Sources

Understand 

Business Problem

A shared-service provider needs to ensure that payments are going to eligible recipients on behalf of 

the agencies they service. They currently use a third-party death data source which they believe could 

be supplemented.

Develop 

Customer-Centric

Solution

We received data from the customer and matched it to our death data sources to identify additional 

payees who appear to be deceased. This will allow the customer to identify additional potential 

improper payments to these payees. We were also able to help the customer quantify the 

inadequacies and data quality issues with the third-party data source.

Measure

Value

We showed the customer that our death data sources would provide more accurate and actionable 

match results. We were able to recommend that the customer consider supplementing or replacing 

their current third-party data source with our death data. This change would save the shared-service 

provider valuable time and taxpayer dollars, and the gained efficiencies may also be transferred to 

the agencies they support. 

Improve

We also learned from the customer that they performed dual verification of death notifications using 

internet searches. We will be able to offer this customer more automated and time-saving 

approaches to verifying death information.
Payment Integrity Center of Excellence:

Working Collaboratively to Improve the 

Integrity of Government Wide Transactions

Kevin McDaniels

Philadelphia Financial Center

July 23, 2019
Page 60 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Learning Objectives

 Provide understanding of Improper Payments Landscape.

 Highlight Fiscal Service’s efforts related to the Payment 

Integrity Center of Excellence.

 Review Payment Integrity Center of Excellence’s vision, 

mission, goals, stakeholders, and areas of focus.

 Walkthrough cross-governmental Payment Integrity 

opportunities.
Page 61 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

FY18 Treasury Disbursed Payments 

Total Volume:

1.2 Billion

Total Amount:

$3.5 Trillion

ACH, 1.2 B, 94.7%

Check,

56.2 M, 4.6%

International,

7.8 M, 0.6%

FedWire 63,019, 

0.01%

ACH Check International Fedwire

ACH, $3.1 T, 

89.0%

Check, $155.4 B, 

4.4%

International, 

$27.3 B, 0.8%

Fedwire, 

$202.0 B, 

5.8%

87% of Federal 

Disbursements 

by volume

Within the $3.5+ trillion payments disbursed annually, less than 1⁄2% 

(5.9 million transactions) require a “second touch”
Page 62 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

• Within the over $3.5 trillion payments disbursed annually:

– Less than 1⁄2% (5.9 million transactions) require exception processing

• Approximately $141 billion are estimated to be “improper payments.”

– Improper payments occur when either:

• Federal funds go to the wrong recipient,

• the recipient receives the incorrect amount of funds (either an underpayment 

or overpayment),

• documentation is not available during review to discern that a payment was 

proper, or

• the recipient uses Federal funds in an improper manner.

Improper Payments Background

While not all improper payments are fraud and not all improper payments represent a loss to the

government, all improper payments degrade the integrity of government programs and 

compromise citizens’ trust in government.
Page 63 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Treasury’s Impact on Improper Payments 

Treasury provides and will continue to 

focus on solutions to address the 

administrative process, eligibility 

authentication, and data verification root 

causes of improper payments. 

Individual agencies are best equipped to 

address improper payments associated 

with insufficient documentation, medical 

necessity (i.e. incorrectly assessing the 

need for a medical procedure), and 

program design or structural issues 

(e.g. Medicare and Medicaid Program 

Integrity Centers).

FY2018

Source: OMB, Improper Payments and Fraud Prevention International Forum, December 2018
Page 64 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Payment Integrity Center of Excellence

VISION

Be a trusted Government-wide partner to provide actionable business insights and solutions that 

transform how agencies approach identification, prevention, and recovery of improper payments.

GOALS

• Maximize use of Government and other accessible data

• Improve the accuracy and completeness of data

• Address agency challenges by offering comprehensive data analytics and other services

• Strengthen cross-government partnerships and communications

• Identify opportunities to strengthen Government-wide policy, guidance, and legislation

MISSION

Provide Government-wide partnership, guidance, and customer centric solutions that aid in the 

prevention and recovery of improper payments due to fraud, waste, and abuse.
Page 65 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Create and 

maintain a 

network of 

strategic 

internal and 

external 

partnerships

Partnerships

Provide 

agencies 

more efficient 

access to 

data, 

modernized 

technology, 

and a robust 

privacy and 

governance 

process

Provide 

agencies 

enhanced 

analytics 

expertise and 

services 

focused on 

payment 

integrity and 

fraud 

prevention

Provide 

agencies 

expert advice 

and resources 

to create 

processes to 

act on new 

data-centric 

internal 

controls and 

reduce 

manual 

processes

Provide 

agencies 

enhanced 

automated 

solutions

Collaborate 

with OMB 

and Federal 

agencies to 

develop 

government 

wide 

legislation on 

payment 

integrity best 

practices and 

solutions

Leverage 

analytics staff 

and develop 

subject 

matter 

expertise to 

provide 

actionable 

business 

insights that 

enable 

adaptive 

payment 

integrity 

services 

across the 

Government

Payment Integrity Areas of Focus

Payment Integrity Center of Excellence

6

5

L E A D ∙ T R A N S F O R M ∙ D E L I V E R

Payment Integrity Center of Excellence

Data Analytics Process 

Improvement Technology Government 

Wide Policy Workforce
Page 66 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Payment Integrity Throughout the Payment Lifecycle

1

2

3

4

5

6

Identify Improper Payments

Identify the payment or payee that should not be paid

Prevent (Pre-Award, Pre-Payment)

Prevent the award or payment before sending to Treasury

Recall (At time of Payment)

Hold for further analysis or cancel payment before disbursement

Recover (Post-Payment)

Request recovery of funds from the Financial Institution

Investigate

Refer for investigation if criminal activity is determined

Share

Share outcomes and discoveries with stakeholder community

Identify people who shouldn’t be paid & 

payments that should not have been made
Page 67 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Payment Integrity Stakeholders & Customers

Data & 

Analytics

Operational 

Systems

Funds 

Recovery

Customer Driven 

Solutions

Business 

Insight

Stakeholder 

Relationships

Financial Institutions

Law Enforcement & IG Fiscal Service / Internal

Agencies

Payment 

Integrity 

Center
Page 68 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Payment Integrity Center of Excellence

A community of experts dedicated to solving 

government wide payment integrity issues

Problems

Solutions
Page 69 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Agency Partnership Engagement Meeting

Seven Topics of Common Interest

Payments to the Deceased

Inter-Agency Benefit Eligibility

Payee Validation (Banking Info, Address)

High Risk Financial Institutions

Compromised Payees and Accounts

Payee Characteristics (DOB, DOD, Incarcerated, 

etc.)

Updates to 31 CFR Part 210

Agency Partnership Engagement Meeting

April 10 -11

How can we 

partner to solve 

Payment Integrity 

issues?
Page 70 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Payment Integrity Solution Lifecycle

Payment 

Integrity 

Center

1

2 3

4

5

Repeatable process for development of Payment Integrity Solutions

Understand Business Problem

Collaborate with customers, understand business needs

1

Develop Customer-centric Solution

Develop innovative analytical solutions with business insights 2

Implement Solution

Provide actionable and tangible outcomes that solve operational 

business problems.

3

Measure Value

Evaluate results and effectiveness of process improvements

4

Improve

Share best practices with stakeholders through training and 

outreach

5
Page 71 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Deceased Payee Analysis

How can we prevent 

Payments to the 

Deceased?

Data Quality Analysis

Evaluate payees and dates of 

death to ensure consistent info

Recovery Efforts

Determine if funds were 

recovered from post 

payment events

Compile data sources

Utilize multiple sources of 

deceased payee data 

How big is the problem?

Identify payments made after 

date of death

Who is paying them?

Identify agencies and 

payment types

Evaluate eligibility rules

Determine if payments to 

deceased individuals were 

appropriate

Step 1 – Understand the Business Problem
Page 72 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

What’s Next?

Participate in CAP Goal 9 Workgroups

• Strategic Data Use

• Monetary Loss – Root Causes

Provide subject matter expertise 

OMB Workgroups

Initiate Customer Driven Projects

Apply repeatable Payment Integrity Solution Lifecycle

Utilize core competencies to execute solutions

Demonstrate tangible value through prevention and recovery

Implement Customer Solutions

Quarterly Meetings

Review cross government initiatives 

Solicit agency requirements

Share best practices

Agency Partnership 

Engagement
Page 73 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Contact Information

Primary Contact:

Name: Kevin McDaniels

Title: Program Manager, Payment Integrity Center of Excellence

Email: kevin.mcdaniels@fiscal.treasury.gov

Secondary Contact:

Name: Amanda Werb

Title: Supervisory Business Analyst, Payment Integrity Center of Excellence

Email: amanda.werb@fiscal.treasury.gov
Lunch

One Hour
Do Not Pay Business Center

New Databases for Do Not Pay

Help Us Help You

Derek Pachla

July 23, 2019
Page 76 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Current Data

Portal Databases Owner(s)

American InfoSource Death Data American InfoSource

Credit Alert Verification and Reporting System Various (ED, DOJ, HUD, SBA, USDA, VA)

Death Master File Social Security Administration

List of Excluded Individuals and Entities (P) Dept. of Health and Human Services OIG

List of Excluded Individuals and Entities (R) Dept. of Health and Human Services OIG

Office of Foreign Assets Control Dept. of the Treasury (OFAC)

System for Award Management Entity Registration General Services Administration

System for Award Management Exclusions (P) General Services Administration

System for Award Management Exclusions (R) General Services Administration

Treasury Offset Program (TOP) Debt Check Dept. of the Treasury (Fiscal Service)

Reserve and Active Military Death Data Department of Defense

Overseas Death Data Department of State

Analytics Databases Owner(s)

Publication 78 Tax Exemption Data Internal Revenue Service

990-N Tax Exemption Data Internal Revenue Service

Automatic Revocation List Internal Revenue Service
Page 77 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Data Acquisition Process

Leadership Decision

• Designate

• Pilot

• Perform Analytics

• Abandon Designation

Federal Register Notice

• Statutory and other limitations;

• Privacy restrictions and risks;

• Impact on program integrity;

• Benefits of streamlined access;

• Costs associated with acquisition;

• Other policy and stakeholder considerations

Requests Received

• Agency Outreach

• Annual Financial Reports

• Congress and OMB

• Cross-functional Research

• Senior Leadership

Evaluation Factors

• Key Data Elements

• Use Cases

• Legal/Privacy Concerns

• Program Concerns

• Technical Limitations

• ROI

Evaluate

Designate Propose

Research

!
Page 78 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Department of State Overseas Death Data

Available: February 9, 2019 in Payment Integration

The U.S. Department of State collects information on American Citizens 

who are deceased or presumed deceased in foreign countries, as reported 

by U.S. embassies or consulates upon its receipt of a foreign death 

certificate or finding of death by a local competent authority. 

New Data in Release 5.7
Page 79 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Department of Defense Death Data

Available: March 22nd, 2019 in Online Single Source, Batch Match, 

Continuous Monitoring, and Payment Integration

The Defense Manpower Data Center’s Reporting System (DMDCRS) 

compiles information on active and reserve military personnel. An extract of 

this data that indicates deceased individuals is now available in the Do Not 

Pay Portal.

New Data in Release 5.9
Page 80 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

• Wider Coverage

• Improved timeliness

• Potentially higher match confidence

– AIS engages in additional investigation to ensure data quality;

– Department of State undergoes rigorous vetting through the 

magistrate system prior to declaring an individual deceased.

– Department of Defense is the authoritative source for active and 

reserve military information.

Benefits of Additional Death Data
Page 81 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Building a Data Landscape

Reporting Source DMF Public American InfoSource Department of State Department of Defense

Family Members 

Funeral Homes 

Hospitals 

Federal Agencies 

Postal Authorities 

Financial Institutions 

Obituaries 

Probate Court 

Consular Reports 

Military 
Page 82 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Data in Action
Page 83 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Data in Action
Page 84 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Data in Action
Page 85 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Feedback Needed – Databases Wanted!

Death Data Income Data Prisoner Data Court Data

What’s on your agency’s “Most Wanted List?”

Contact your Senior Agency Outreach Liaison and let us know!
Page 86 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Do Not Pay Agency Support Center

855-837-4391

donotpay@fiscal.treasury.gov

fiscal.treasury.gov/dnp

Questions

Derek Pachla

Do Not Pay Business Center

Management and Program Analyst

Derek.Pachla@fiscal.treasury.gov

202-504-3524
Do Not Pay Business Center

Computer Matching Agreement (CMA) Process

Derek Pachla

July 23, 2019
Page 88 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

• Written agreement between originating or source 

agency and recipient agency

– Describes the purposes and procedures of the matching 

program

– Establishes protections for matching records involving 

personally identifiable information maintained in a system 

of records

– Regulated by provisions of the Computer Matching and 

Privacy 

Protection Act of 1988

What is a CMA?
Page 89 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

• A “System of Records” is a group of any records

– under the control of an agency,

– from which information is retrieved by the name of an 

individual or by some identifying number, symbol, or 

other identifier assigned to the individual.

What is a System of Records?
Page 90 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

A System of Records Notice (SORN) is a notice published 

in the Federal Register that–

• Identifies:

– the purpose of a system of records

– The individuals are covered by information in a system of 

records. 

– the categories of records that are maintained 

about the individuals. 

– how the information is shared by the agency (routine uses).

• Informs the public of the existence of records

• Provides notice to the public of their rights and procedures 

under the Privacy Act for accessing and correcting 

information maintained by the agency on an individual. 

What is a SORN?
Page 91 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

CMA Process without DNP SORN

GSA

HHS

Treasury Federal 

Agency

Computer Matching 

Agreements

External Data 

Sources
Page 92 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Benefits of the DNP SORN

DNP –

Treasury’s

Working System

(SORN #.023)

DNP

Customer

Agency

DNP 

CMA

DNP Initiative

TOP SAM

DMF

LEIE

OFAC

AIS

IRS 

Data

CAIVRS Other 

Data 

Sources

DNP 

MOU
Page 93 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Why is it Important?

January XXXX February XXXX January XXXX February XXXX

Total Payments $191,225,037,880 $155,985,536,614 Total Payments $191,225,037,880 $155,985,536,614

SAM Exclusions-Public Matches $876,707,274 $840,440,999 SAM Exclusions-Private Matches $1,593,129 $2,638,512

SAM Exclusions-Public Improper $3,838 $2,698 SAM Exclusions-Private Improper

Matches as % of Payments 0.4585% 0.5388% Matches as % of Payments 0.001% 0.002%

Improper as % of Matches 0.0004% 0.0003% Improper as % of Matches

Reduction in Matches 99.75%
Page 94 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

What are Some CMA Triggers?

U.S. Citizen

Deceased
Page 95 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

CMA Triggers

Matching to provide cash or in-kind

assistance for Federal benefit programs

Matching to make 

procurement decisions
Page 96 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

CMA Triggers

Matching files each of which

is aligned to a SORN

Matching a file that is aligned to a 

SORN to another file not covered

by a SORN

DNP SORN Customer SORN DNP SORN

CMA DNP Onboarding
Page 97 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

• Online searches in the DNP Portal

• Statistical matches

• Matching program between public data sources or 

those not aligned to a system of records

• Matching programs that do not involve verifying 

eligibility in a Federal benefit program

– Example: When the purpose of the match is to make 

procurement decisions

• Payment Integration (Treasury handles this for you in the 

payment stream)

CMAs are NOT Required for...
Page 98 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

DNP and CMAs

Office of Management and Budget

OMB M-18-20 Requirements for Payment 

Integrity Improvement

Two Very Important Documents 

Do Not Pay Verification Records 

System of Records Notice (SORN 

#.023) JAN 2014

Enables DNP to derive data, retain records, 

and enter into CMAs
Page 99 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Recipient Agency = DNP Customers

Source Agency = Treasury’s DNP

CMA Process - Documentation
Page 100 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Topic Excerpt

CMA 

Lifespan

Matching programs have a termination date of less than three years. 

Agencies may renew these CMAs for a maximum of three years. 

Review

Period

Data Integrity Boards (DIBs) have a 60-day deadline for review of a 

CMA. If circumstances do not permit the DIB to approve or 

disapprove the DNP matching program within 60 days, the DIB shall 

provide a brief memorandum to the head of the agency (or to the 

Inspector General in cases where the Inspector General proposed the 

matching program) describing the necessity for the delay. 

Cost 

Benefit 

Analysis

Agencies' cost-benefit analyses for a DNP matching program need not 

contain a specific estimate of any savings. 

Multilateral 

CMAs

A computer matching agreement that involves more than two agencies

CMA Process – OMB M-18-20
Page 101 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Questions
Break 

15 Minutes
Do Not Pay Business Center

Best Practices
Page 104 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Closeout & Questions
Page 105 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

DNP Business Center Says