Deployment Team Phone: 703.377.5586

Fiscalservice.OTCDeployment@citi.com 

 

Department of the Treasury

Bureau of the Fiscal Service

https://www.fiscal.treasury.gov/otcnet/

OTCnet Deposit Processing Onboarding Guide 

Deployment Specialist [NAME]

Agency POC: [NAME]

Onboarding Process Agency Action Items & Resources

Step 1: Contact the OTCnet Deployment Team - Discuss

agency needs and System Requirements with Deployment 

Specialist 

.

Note: If your agency is already set up with OTCnet but 

would like to add an endpoint, complete the Deposit 

Reporting Set-Up worksheet and reach out to the OTCnet 

Deployment Team.

 Understand OTCnet User Roles (See User Roles Guide)

 Review the OTCnet System Requirements Guide internally; work with 

IT team to begin set up of terminals 

 Identify agency individuals for OTCnet user roles

 Identify necessary Financial Institution (FI) users for OTCnet roles

For the documents referenced in this table, please visit:

https://www.fiscal.treasury.gov/otcnet/deposit-processing.html

Step 2: Onboarding Forms and Backend Setup - Work with 

Deployment Team to complete onboarding paperwork and 

set up account with Financial Institution. 

Note: Agencies already set up with OTCnet will need to 

contact their Accounting Specialist for hierarchy additions. 

 Deposit Reporting Setup Worksheet

 Primary Local Security Administrator (PLSA) Form

 Work with Federal Reserve Bank of St. Louis and the OTCnet Security 

Team on backend setup

 Work with FI to set up bank account 

Target Date: (MM/DD/YYYY)

Step 3: User Provisioning and Web-Based Training -

PLSA/LSA provisions users; all users complete Web-Based 

Training. Accounting Specialist creates endpoint within 

OTCnet. 

 PLSA/LSA creates and provisions OTCnet user roles to users

 Work with FI to provide OTCnet access and provision FI users

 Users begin Web-Based Training (WBT) for OTCnet roles

Target Date: (MM/DD/YYYY)

Step 4: Complete Terminal Set up -Ensure that all agency 

and FI users can log into OTCnet form their terminals. 

 Complete terminals set up according to System Requirements

Target Date: (MM/DD/YYYY)

Step 5: Begin Deposit Processing - Work with Deployment 

Specialist to submit first deposit within OTCnet.

 Process a first deposit through OTCnet

 Review OTCnet Reports with Deployment Specialist

Target Date: (MM/DD/YYYY)

Additional Resources:

 Web-Based Training - https://www.fiscal.treasury.gov/otcnet/training/wbt/content/course_OTC/menu_all.htm

 OTCnet Training Resources Library https://www.fiscal.treasury.gov/otcnet/training/wbt/content/course_OTC/library.htm

 OTCnet FAQs - https://www.fiscal.treasury.gov/otcnet/faqs.html

 OTCnet 24/7 Customer Service: Fiscalservice.OTCChannel@citi.com

Toll-Free: 866-945-7920 DSN: 510-428-6824 Options 1, 3, 4

 For Password Assistance, see Printable Job Aids, 2.3 -

https://www.fiscal.treasury.gov/otcnet/training/wbt/content/course_OTC/menu_all_sims.htm. For further assistance, contact 

the OTCnet Customer Service Team. 

 Contingency Plan Information - https://www.fiscal.treasury.gov/otcnet/emergency-procedures.html

 Getting Started with OTCnet: https://www.fiscal.treasury.gov/otcnet/getting-started-overview.html