Angélique Bridges

DNP Agency Lead

April 14, 2020

Do Not Pay Day - Webinar

Introduction to DNP
Page 3 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

• The Improper Payments Elimination and Recovery 

Improvement Act of 2012 (IPERIA) 

– Established the Do Not Pay (DNP) Initiative

– The Office of Management and Budget (OMB) designated the 

Department of the Treasury to host a working system to assist 

agencies in identifying and preventing potential improper payments. 

– The Bureau of the Fiscal Service (Fiscal Service) operates the DNP 

Business Center 

• OMB Provides Direction:

– OMB issues guidance for the DNP program but retains program 

authority 

– OMB must designate additional databases for use in DNP 

Do Not Pay Authorities
Page 4 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

• The Federal Improper Payments Coordination Act of 2015 

(FIPCA) expanded the IPERIA authority for the legislative 

and judicial branches, as well as states and other entities of 

the U.S. to use the Do Not Pay Initiative, including the 

Business Center, for the purpose of verifying payment or 

award eligibility for payments. 

– States can access the DNP Initiative for purpose of verifying 

improper payments after OMB determines that DNP “is appropriately 

established” for that state (per FIPCA)

• Payment Integrity Information Act of 2019

Authorities (cont.)
Page 5 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Pre-award

Before you start to pay, search DNP to make sure 

it’s okay to pay this person or company.

Pre-payment

Check again throughout the time this person or 

company is getting payments, or set up to monitor 

their eligibility. You can also research matches.

At Time of Payment (Payment Integration)

Agency payments submitted to Treasury via the 

PAM file are automatically matched against 

available death data sources through Payment 

Integration.

Post-payment

Use Data Analytics to get reports and see trends. 

Use the reports to fix any problems and improve 

your service.

DNP and the Payment Life Cycle
Page 6 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Areas Where DNP Can Help
Page 7 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

What is the DNP Business Center?

• A resource for federal agencies 

and federally funded state 

administered programs at nocost to the agencies 

• Centralized access to relevant 

data sources for verifying 

payment or award eligibility

• Customized data analysis to 

help agencies detect fraud 

waste and abuse and strengthen 

internal controls 
Page 8 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

DNP Business Center Components

DNP Business 

Center
Page 9 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Free web-based Portal and central location for improper 

payment related data needs

Online Search

User can search an individual or entity and view matching records 

Batch Matching 

One time bulk submission for screening grants or loan payments 

against specified data sources 

Continuous Monitoring

Continuous screening for eligibility verification against specified 

data sources using a grantee or loan recipient listing

Do Not Pay Portal
Page 10 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Available Data Sources

American InfoSource Death Data - Commercial

• Commercial data source which contains information on deceased individuals obtained from more than 

3,000 funeral homes and thousands of newspapers, as well as county-level probate records

Department of Defense Death Records - Public

• Contains records of individuals in active or reserve military duty, including whether an individual is 

deceased

Department of State Death Records - Public

• Contains records of American Citizens who are deceased or presumed deceased in foreign countries, as 

reported by U.S. embassies or consulates upon its receipt of a foreign death certificate or finding of 

death by a local competent authority

Death Master File (DMF) - Public (SSA) 

• Administered by the National Technical Information Services (NTIS). Contains records of deceased 

individuals as reported by family members, funeral homes, hospitals, federal agencies, postal 

authorities, and financial institutions. Public version does not include state-reported deaths

Credit Alert System (CAIVRS) - Restricted (DOJ, HUD, SBA, USDA, & VA)

• Contains records of individuals with federal debt in delinquent or default.

• Verify whether an individual is a delinquent federal borrower 
Page 11 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Available Data Sources

Treasury Offset Program (TOP) Debt Check - Restricted (Treasury)

• Contains records of individuals whose debt has been referred to Debt Management Services for 

collection.

• Verify whether a payee owes delinquent non-tax debts to federal government (and participating states)

List of Excluded Individuals and Entities (LEIE) (HHS) – Public & Restricted

• Verify whether payments are to individuals and entities currently excluded from participating in federal 

health care programs

Office of Foreign Assets Control (OFAC) - Public (Treasury)

• Contains records of individuals, groups, and entities which are under sanction by the federal government 

and therefore ineligible for payment

System for Award Management (SAM) Entity Registration Records - Restricted (GSA)

• Contains records of individuals and businesses authorized to enter into contracts with the federal 

government

• Verify whether payments are to debarred individuals

SAM Exclusion Records – Public & Restricted - (GSA)

• Contains records of individuals and businesses currently debarred from entering into contracts with the 

Federal Government under specific exclusions or registered to conduct business with the federal 

government

• Verify that a vendor seeking to do business with the federal government has registered, in accordance 

with the Federal Acquisition Regulation (FAR)
Page 12 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Internal Revenue Service’s Tax-Exemption Lists

• Contains records of organizations eligible and ineligible to receive tax-deductible 

charitable contributions and grants targeting tax-exempt entities.

— 990-N (e-Postcard) – Authorized organizations with under $50,000 in contributions

— Publication 78 – Authorized organizations with over $50,000 in contributions

— Automatic Revocation of Exemption List – Organizations whose tax-exempt status has been 

revoked

In addition to data sources available in the Portal, 

Analytics also has access to:

Data Sources Available in Data Analytics
Page 13 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

 Indicates data sources that may require a Computer Matching Agreement (CMA)

Available Data Sources

DNP Data Sources

Payment Type DNP Usage AIS DMF DOD DOS CAIVRS LEIE OFAC SAM Entity SAM Exclusion TOP Debt 

Check

Grant and/or 

Loan Payments

Online Search       

Continuous

Monitoring         

Batch Matching         

Beneficiary 

Payments

Online Search     

Continuous

Monitoring      

Batch Matching      

Vendor and/or 

Contractor 

Payments

Online Search       

Continuous

Monitoring         

Batch Matching         
Page 14 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

DNP Overview 

Scheduled

Submit Initial Questions 

Document for Review 

and Approval by Fiscal 

Service Legal

Build Hierarchy and 

Access Groups

Identify Users 

and User Levels

Enroll in Portal and 

Attend Training

Onboarding Process
Page 15 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

• Provides customized Outreach and Business Process 

solutions based upon agency needs:

– Onboarding to Do Not Pay Portal

– Training 

– Business Process Mapping

– Focus Groups

– User Community Events

• Best Practices Forum

• Grants Management Forum

• Do Not Pay Day

– Help Desk Support

DNP Agency Support
Page 16 L EAD ∙ T RANSFORM ∙ D ELIVER

Agency

Treasury 

Agency Lead

FRB STL 

Agency Specialist

STL Onboarding 

Specialist

Department of Agriculture (USDA) Angélique Drew Marva

Department of Commerce (Commerce) Jon Shannon Marva

Department of Defense (DoD) Angélique Kristofer Marva

Department of Education (ED) Jon Kristofer Marva

Department of Energy (DOE) Jon Kristofer Marva

Department of Health and Human Services (HHS) Angélique Josh Marva

Department of Homeland Security (DHS) Angélique Shannon Marva

Department of Housing and Urban Development (HUD) Angélique Josh Marva

Department of Justice (Justice) Lori Kristofer Marva

Department of Labor (DOL) Angélique Shannon Marva

Department of State (State) Lori Shannon Marva

Department of the Interior (DOI) Jon Kristofer Marva

Department of the Treasury (Treasury) Angélique Josh Marva

Department of Transportation (DOT) Lori Drew Marva

Department of Veterans' Affairs (VA) Angelique Shannon Marva

Environmental Protection Agency (EPA) Jon Kristofer Marva

General Services Administration (GSA) Jon Drew Marva

National Aeronautics and Space Administration (NASA) Angélique Kristofer Marva

National Science Foundation (NSF) Angélique Shannon Marva

Nuclear Regulatory Commission (NRC) Jon Kristofer Marva

Office of Personnel Management (OPM) Lori Drew Marva

Small Business Administration (SBA) Lori Shannon Marva

Social Security Administration (SSA) Lori Josh Marva

U.S. Agency for International Development (USAID) Lori Shannon Marva

DNP Agency Assignments
Do Not Pay Business Center

Website Walkthrough

Lori Makle-Sellman

DNP Agency Lead

April 14, 2020
Do Not Pay Business Center

Computer Matching Agreement (CMA) Process

Letitia Johns

Senior Privacy Analyst 

April 14, 2020
Page 19 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

• Written agreement between originating or source 

agency and recipient agency

– Describes the purposes and procedures of the matching 

program

– Establishes protections for matching records involving 

personally identifiable information maintained in a system 

of records

– Regulated by provisions of the Computer Matching and 

Privacy Protection Act of 1988

What is a CMA?
Page 20 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

• A “System of Records” 

– is a group of any records under the control of an 

agency, from which information is retrieved by the 

name of an individual or by some identifying number, 

symbol, or other identifier assigned to the individual.

What is a System of Records?
Page 21 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

A System of Records Notice (SORN) is a notice published 

in the Federal Register that–

• Identifies:

– the purpose of a system of records

– The individuals are covered by information in a system of 

records. 

– the categories of records that are maintained 

about the individuals. 

– how the information is shared by the agency (routine uses).

• Informs the public of the existence of records

• Provides notice to the public of their rights and procedures 

under the Privacy Act for accessing and correcting 

information maintained by the agency on an individual. 

What is a SORN?
Page 22 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

CMA Process without DNP SORN

GSA

HHS

Treasury Federal 

Agency

Computer Matching 

Agreements

External Data 

Sources
Page 23 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Benefits of the DNP SORN

DNP –

Treasury’s

Working System

(SORN #.023)

DNP

Customer

Agency

DNP 

CMA

DNP Initiative

TOP SAM

DMF

LEIE

OFAC

AIS

IRS 

Data

CAIVRS Other 

Data 

Sources

DNP 

MOU
Page 24 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Why is it Important?

January XXXX February XXXX January XXXX February XXXX

Total Payments $191,225,037,880 $155,985,536,614 Total Payments $191,225,037,880 $155,985,536,614

SAM Exclusions-Public Matches $876,707,274 $840,440,999 SAM Exclusions-Private Matches $1,593,129 $2,638,512

SAM Exclusions-Public Improper $3,838 $2,698 SAM Exclusions-Private Improper

Matches as % of Payments 0.4585% 0.5388% Matches as % of Payments 0.001% 0.002%

Improper as % of Matches 0.0004% 0.0003% Improper as % of Matches

Reduction in Matches 99.75%
Page 25 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

What are Some CMA Triggers?

U.S. Citizen

Deceased
Page 26 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

CMA Triggers

Matching to provide cash or in-kind

assistance for Federal benefit programs

Matching to make 

procurement decisions
Page 27 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

CMA Triggers

Matching files each of which

is aligned to a SORN

Matching a file that is aligned to a 

SORN to another file not covered

by a SORN

DNP SORN Customer SORN DNP SORN

CMA DNP Onboarding
Page 28 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

• Online searches in the DNP Portal

• Statistical matches

• Matching program between public data sources or 

those not aligned to a system of records

• Matching programs that do not involve verifying 

eligibility in a Federal benefit program

– Example: When the purpose of the match is to make 

procurement decisions

• Payment Integration (Treasury handles this for you in the 

payment stream)

CMAs are NOT Required for...
Page 29 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

DNP and CMAs

Office of Management and Budget

OMB M-18-20 Requirements for Payment 

Integrity Improvement

Two Very Important Documents 

Do Not Pay Verification Records 

System of Records Notice (SORN 

#.023) JAN 2014

Enables DNP to derive data, retain records, 

and enter into CMAs
Page 30 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Recipient Agency = DNP Customers

Source Agency = Treasury’s DNP

CMA Process - Documentation
Page 31 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Topic Excerpt

CMA 

Lifespan

Matching programs have a termination date of less than three 

years. Agencies may renew these CMAs for a maximum of three 

years. 

Review

Period

Data Integrity Boards (DIBs) have a 60-day deadline for review of a 

CMA. If circumstances do not permit the DIB to approve or 

disapprove the DNP matching program within 60 days, the DIB 

shall provide a brief memorandum to the head of the agency (or to 

the Inspector General in cases where the Inspector General 

proposed the matching program) describing the necessity for the 

delay. 

Cost 

Benefit 

Analysis

Agencies' cost-benefit analyses for a DNP matching program need 

not contain a specific estimate of any savings. 

Multilateral 

CMAs

A computer matching agreement that involves more than two 

agencies

CMA Process – OMB M-18-20
Do Not Pay Business Center

Analytics Services

Shannon Alkhalaf

DNP Agency Specialist

April 14, 2020
33 L EAD ∙ T RANSFORM ∙ D ELIVER

Who We Are

So that you can

Focus on your mission

The DNP Analytic Solutions Team is dedicated to delivering

analytical insights and innovative data solutions that help 

you improve your payment integrity and meet your mission. 
34 L EAD ∙ T RANSFORM ∙ D ELIVER

Agency Partnership

You can utilize DNP analytic services to address:

Eligibility risk and payment integrity issues related to:

• Beneficiaries

• Vendors

• Travel Pay

• Payroll

• Service Providers

• Loans

• Grants

• Disaster Funds

• Loss Guarantee/Insurance

Your Business 

Problem Here
35 L EAD ∙ T RANSFORM ∙ D ELIVER

Our Techniques

We employ advanced data analysis techniques.

Data

Matching

Data

Modeling

Risk 

Assessment

Advanced 

Algorithms
36 L EAD ∙ T RANSFORM ∙ D ELIVER

Our Services

Analytic Solutions Team services range from consultation to 

fully-integrated data solutions that can be customized to your business.
37 L EAD ∙ T RANSFORM ∙ D ELIVER

Our Experience

Ensure Payment Integrity

Data 

Quality

• TIN

• Name

• Address

Eligible 

Recipients

• Program 

Eligibility 

Requirements

• Valid Identity

Accurate 

Payments

• NonDuplicative

• Correct 

Amount

Risk 

Mitigation

• Valid Internal 

Controls

• Strong Business 

Processes

The right payment to the right recipient at the right time for the right purpose.
38 L EAD ∙ T RANSFORM ∙ D ELIVER

• Integrity Checks – Travel Pay Program

— DNP performed integrity checks customized to the program’s 

business requirements and processes

• Results

— Identified $31,000 in duplicate travel payments that had not 

been identified or recovered by the program

• Feedback

— “DNP’s findings helped to strengthen FINCEN’s [U.S. Coast 

Guard Finance Center] internal policies and procedures and 

provided a better understanding of data integrity controls.”

DNP Success Stories
39 L EAD ∙ T RANSFORM ∙ D ELIVER

DNP Success Stories

• Third Party Lender Training Prioritization

— DNP developed an interactive, risk-based prioritization tool, 

allowing the program to identify its highest-risk lenders 

• Results

— The program was able to focus resources on training lenders 

that pose the highest risk, which allowed it to be most effective 

in carrying out its mission 

• Feedback

— “Our experience with the DNP Analytics Team has been 

awesome. We all want to do more analytics, but we don’t 

have the time or resources to do that. Using DNP analytics 

was like augmenting our staff. We got the very best analytics 

possible for free.”
Do Not Pay Business Center

State Engagement

Jon Ortiz

DNP State Project Lead

April 14, 2020
Page 41 L EAD ∙ T RANSFORM ∙ D ELIVER

• State Engagement Dashboard

• Working Together

• Success Story

• OMB Designation

• State Analytics

• FY2020 State Analytic Project Plan

Contents
Page 42 L EAD ∙ T RANSFORM ∙ D ELIVER











Designated States

1. Oregon (Medicaid, SNAP TANF)

2. Tennessee (Medicaid, CHIP, Grants)

3. Washington (Medicaid)

Engaged States

1. Arizona

2. California (Medicaid)

3. Connecticut (Social Services)

4. DC (Court)

5. Florida (Grants)

6. Iowa (Medicaid)

7. Kentucky (Medicaid)

8. Massachusetts (Medicaid)

9. Minnesota (Medicaid)

10. New York

11. North Carolina (SNAP)

12. Ohio (Medicaid)

13. Oklahoma (SNAP)

14. Puerto Rico (Grants)

15. Texas (Medicaid)

 Designated State

 Engaged State

 Analytics Project

 Portal Onboarding

Current State Engagement 
Page 43 L EAD ∙ T RANSFORM ∙ D ELIVER

Working Together

Payment 

Disbursement 

Offices

Oversight 

Offices

Program 

Offices

Office of State 

Comptroller

Healthcare 

Authority

Secretary of State 

Audits Division

Department 

of Human 

Services 

Office of 

Payment 

Accuracy & 

Recovery

Office of 

State Auditor

Stakeholder Needs

• DNP adapts to state customers 

specific needs based on their 

customer type

Providing Value Pre-Designation

• Assess state’s existing controls

– Identification of Risky TINs

– Fraud Detection 

– Data Quality

• Identifies the risk of overpayments 

associated with duplicate 

beneficiaries or providers

Developing a Reusable Solution

• Program Eligibility and Verification

• Dual Enrollment

– Across Multiple States

– Within a State

• Administrative Errors

– Duplication
Page 44 L EAD ∙ T RANSFORM ∙ D ELIVER

The Oregon 

Healthcare 

Authority 

developed a white 

paper indicating 

DNP Services 

would not be 

beneficial. 

(FY 2018) 

DNP worked with 

Oregon Audit 

Division to prove 

DNP benefits. 

(FY 2019)

DNP conducted 

analysis of 

Oregon’s 

Medicaid, SNAP 

and TANF 

programs.

(FY 2019)

$780K in cost 

avoidance/recovery 

as result of DNP 

Analysis.

(FY 2020)

Oregon Office of 

Payment Accuracy and 

Recovery (centralized 

program that oversees 

Medicaid payments 

across Oregon) is 

taking steps to 

onboard to use DNP. 

(FY 2020) 

“Working with Do Not Pay was a great experience! 

The detailed analytics DNP provided, at no charge, helped our state 

identify numerous improper payments. 

We look forward to opportunities to work together again.”

Ian Green

Principal Auditor, Oregon Audits Division

State of Oregon

No Yes

State Success: Turning No into Yes 
Page 45 L EAD ∙ T RANSFORM ∙ D ELIVER

Current Path: Designate a State for all Programs

Execute projects that demonstrate value of DNP to the State

1. Designate North Carolina (all programs)

2. Designate Oklahoma (all program)

3. Designate Puerto Rico (all programs)

Proposed Path: Designate a Program for all States

Execute similar projects that demonstrate the value DNP could provide to a program in every state

1. Designate Medicaid (for all states)

2. Designate SNAP (for all states)

OMB 

Designation 

Restrictions 

Removed

Designation by Federal Program 

Puerto Rico

Project Initiated

Proposed

Path

Current 

Path

Medicaid

OMB 

Proof of Concept

Medicaid All States

SNAP

OMB 

Proof of Concept

SNAP All States

OMB 

Proof of Concept

Individual State/ All Programs

North Carolina

Project Initiated

OMB 

Proof of Concept

Individual State/ All Programs

Oklahoma

Project Initiated

OMB 

Proof of Concept

Individual State/ All Programs

Puerto Rico

Project Initiated
Page 46 L EAD ∙ T RANSFORM ∙ D ELIVER

Initial 

Overview

Analytics 

Discussion

Intake and 

Scoping

Governance 

and Legal 

Review

Data 

Received

Analytics 

Project 

Initiation

Results 

and 

Feedback

Proof of 

Concept

State 

Designation

North Carolina

Initial 

Overview

Analytics 

Discussion

Intake and 

Scoping

Governance 

and Legal 

Review

Data 

Received

Analytics 

Project 

Initiation

Results 

and 

Feedback

Proof of 

Concept

State 

Designation

Oklahoma

Initial 

Overview

Analytics 

Discussion

Intake and 

Scoping

Governance 

and Legal 

Review

Data 

Received

Analytics 

Project 

Initiation

Results 

and 

Feedback

Proof of 

Concept

State 

Designation

Puerto Rico

Path to OMB Designation 
Page 47 L EAD ∙ T RANSFORM ∙ D ELIVER

State Project Plan

State North Carolina Oklahoma Puerto Rico Tennessee Washington

Program Office of State 

Auditor

Agency Audit 

Division

Department of 

Housing

TennCare Healthcare 

Authority

Project SNAP

Designation Tool 

– Participants

SNAP Beneficiary

Eligibility 

Verification

HUD Contractor 

Eligibility

Medicaid Vendor 

Consolidation & 

Integrity 

Assessment

Medicaid – TBD

Status DNP Governance DNP Governance In Execution DNP Governance Initial Discussions

Next

Step

Awaiting 

governance 

feedback from 

customer

Awaiting 

governance 

feedback from 

customer

Execution began

1/29/2020. 

Complete 

deliverable and 

provide to customer

Awaiting 

governance 

feedback from 

customer

Reschedule call –

customer to send

new times

Action 

Plan

Use results from 

proof of concept 

to designate 

state. Use results 

to designate 

SNAP program. 

Use results from 

proof of concept to 

designate state. 

Use results to 

designate SNAP 

program

Quantify value of 

DNP’s ability to 

perform bulk 

matches to SAM, to 

include in PR 

designation letter to 

OMB.

Use results from 

designate 

Medicaid 

program and 

develop Medicaid 

solution package.

Use results from 

designate 

Medicaid program 

and develop 

Medicaid solution 

package

Current State Project Plan
Page 48 L EAD ∙ T RANSFORM ∙ D ELIVER

DNP Success Stories

• Audit Support – Federal Funded State Program

— Do Not Pay conducted matches against more than 1 million 

Medicaid recipients both inside and outside Oregon. 

• Results

— Identified more than $790,000 in improper payments, generating an ROI 

of approximately $286 in savings for each $1 spent in researching data 

matches.

• Feedback

— “I am encouraged to see the Department of Human Services and Oregon 

Health Authority working to gain access to these important tools that will 

help our state save money and resources. In programs like Medicaid, 

every penny counts, and I am glad that Do Not Pay has helped identify 

these savings.”
Page 49 L EAD ∙ T RANSFORM ∙ D ELIVER

Lunch
Joshua Stegemann

DNP Agency Specialist

April 14, 2020

Do Not Pay Business Center 

Portal Enhancements
Page 51 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

DNP Release Roadmap

Online

Search

Batch

Matching

Continuous 

Monitoring Reports Payment 

Integration

Remaining 

Components 

and Legacy 

Discontinued

August

2019 

December

2019 

February

2020

July

2020

December

2020 2021
Page 52 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

DNP Release 6.2 Enhancements

• New File Indicator

• File Selection Screen Improvements

• Match Outcome (Feedback)
Page 53 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

New File Indicator
Page 54 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

File Selection Screen Improvements
Page 55 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Export Format and Match Strength
Page 56 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Large Number of Matches Indicators

200,000 

Matches

50,000 

Matches
Page 57 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Match Outcome (Feedback)
Page 58 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Reports Selection Screen
Page 59 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Adjudication Summary Report Request Page
Page 60 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

New Adjudication Summary Report PDF
Page 61 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Payment Activity Report Request Page
Page 62 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Redesigned Payment Activity Report PDF – Summary Page
Page 63 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Redesigned Payment Activity Report PDF – Detail Page
Page 64 L EAD ∙ T RANSFORM RANSFORM ∙ D ELIVER

Additional 6.3 Enhancements

• PAR Report can be generated by nonLevel 1 users

• Online Search full details available in 

exports
Kristofer Klette

DNP Agency Specialist

April 14, 2020

Do Not Pay Business Center 

Portal Demonstration
Payment Integrity Center of Excellence:

Overview

Tammie S. Johnson

Program & Management Analyst

April 14, 2020
Page 67 L EAD ∙ T RANSFORM ∙ D ELIVER

• Show the alignment with CAP Goal 9

• Provide an overview of Payment Integrity Center of 

Excellence (PICOE)

• PICOE’s next steps

Objectives
68 L EAD ∙ T RANSFORM ∙ D ELIVER

Getting Payments Right
L EAD ∙ T RANSFORM ∙ D ELIVER Page 69

Payment Integrity Services Provided by Fiscal Service
70 L EAD ∙ T RANSFORM ∙ D ELIVER

Payment Integrity Center of Excellence

VISION

to be a trusted Governmentwide partner to provide actionable business insights and solutions 

that transform how Government agencies approach identification, prevention, stopping, and 

recovery of improper payments and related fraudulent activity.

GOALS

Improve the integrity of Government-wide financial transactions by providing business insight 

and solutions that assist Government agencies in identifying, preventing, and recovering improper 

payments.

MISSION

to provide Governmentwide partnership, guidance, and solutions that aid in the prevention of 

improper payments and fraud, waste and abuse.
71 L EAD ∙ T RANSFORM ∙ D ELIVER

Payment Integrity Stakeholders & Services
72 L EAD ∙ T RANSFORM ∙ D ELIVER

Payment Integrity Throughout the Payment Lifecycle

1

2

3

4

5

6

Identify Improper Payments

Identify the payment or payee that should not be paid

Prevent (Pre-Award, Pre-Payment)

Prevent the award or payment before sending to Treasury

Recall (At time of Payment)

Hold for further analysis or cancel payment before disbursement

Recover (Post-Payment)

Request recovery of funds from the Financial Institution

Investigate

Refer for investigation if criminal activity is determined

Share

Share outcomes and discoveries with stakeholder community

Identify people who shouldn’t be paid & 

payments that should not have been made
73 L EAD ∙ T RANSFORM ∙ D ELIVER

• Within the over 1.2 billion payments valued at $3.7 trillion disbursed annually:

• Less than 1⁄2% (nearly 6.3 million transactions) require a “second touch”, most common 

examples include:

 Returns occur when a Automated Clearinghouse (ACH) or U.S. Treasury check is sent 

back to U.S. Treasury (i.e. deceased, bad account number/address). 

 Agency initiated claims occur when an agency determines a recipient is deceased but 

has received Federal benefit (i.e. SSA, SSI) payments after death and funds need to be 

recovered from the receiving financial institution. 

 Payee non-receipt claims occur when a recipient alleges they did not receive their ACH 

or U.S. Treasury check payment. 

 Stale dated checks occur when a U.S. Treasury check goes uncashed for more than 12 

months. 

 Forgery claim adjudication describes the process followed to determine whether a U.S. 

Treasury check was forged and if the recipient needs to receive a settlement payment.

 U.S. Treasury check discrepancies occur when a U.S. Treasury check is misread, amount 

and/or payee is altered or counterfeited.

 Fraud referrals occur when a pattern / trend is identified as potentially suspicious 

activity (could result from any of the above scenarios) and is referred to law 

enforcement for assessment.

Payment Exceptions Background
74 L EAD ∙ T RANSFORM ∙ D ELIVER

Payment Integrity Info-Apps In Action

Problem:

Zip Codes identified as 

“at risk” for theft

Solution:

Zip Code / Check Number View

Problem:

Apartment building 

identified as “suspect”

Solution:

Address View

Problem:

SSN identified as victim of 

identity theft

Solution:

Payee View

Problem:

Increased fraud suspected on 

a given RTN

Solution:

Bank View

Problem:

Hurricane requiring monitoring 

of a geographic region

Solution:

Agency Geographic View

Info-Apps 

have 

answers!

Agencies and IGs have Payment Integrity Questions...
75 L EAD ∙ T RANSFORM ∙ D ELIVER

Payment Integrity Info-Apps in Action
Page 76 LEAD ∙ TRANSFORM ∙ DELIVER

The Antifraud Playbook Contents

16 Antifraud Plays Organized into Four Phases

https://cfo.gov/fraudprevention
77 L EAD ∙ T RANSFORM ∙ D ELIVER

Common Challenges

Seven Topics of Common Interest

Payments to the Deceased

Inter-Agency Benefit Eligibility

Payee Validation (Banking Info, Address)

High Risk Financial Institutions

Compromised Payees and Accounts

Payee Characteristics (DOB, DOD, Incarcerated, 

etc.)

Updates to 31 CFR Part 210

How can we 

partner to solve 

Payment Integrity 

issues?
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What’s Next?

Participate in CAP Goal 9 Workgroups

• Strategic Data Use

• Monetary Loss – Root Causes

Provide subject matter expertise 

OMB Workgroups

Initiate Customer Driven Projects

Apply repeatable Payment Integrity Solution Lifecycle

Utilize core competencies to execute solutions

Demonstrate tangible value through prevention and recovery

Implement Customer Solutions

Quarterly Meetings

Review cross government initiatives 

Solicit agency requirements

Share best practices

Agency Partnership 

Engagement

Add Additional 

Fiscal Service 

Capabilities

Convene work group meetings

Review FS led initiatives

Understand available data

Share best practices
L EAD ∙ T RANSFORM ∙ D ELIVER

Contact Information for PICOE

Page 79

Tammie Johnson

Management and Program Analyst

tammie.johnson@fiscal.treasury.gov

FS Post Payment Call Center – Identifying a Payment 

or Reclamation Debit:

(855) 868-0151, option 1

PFC.CustomerEngagementCenter@fiscal.treasury.gov

ACH Non-Receipt – Recovery Related Inquiries: 

PFC.Teletrace@fiscal.treasury.gov

Payment Integrity – Suspicious/Potentially Fraudulent 

Activity:

PaymentIntegrity@fiscal.treasury.gov