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OTCnet Presents: 

User Provisioning and Other Enhancements 

for OTCnet Release 4.8

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Conference Line: +1 (804) 394-5686 Conference Code: 539774284#

We ask that you enter your questions throughout the presentation into the chat. There 

will be a 10-minute Question and Answer session at the end of the webinar. 

During the Question & Answer session, use the Teams chat box and direct your 

question to ‘Everyone’. Include your name, agency, bureau, and email address.

Please note this webinar will be recorded

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February 20, 2024

OTCnet Presents: 

User Provisioning and Other Enhancements 

for OTCnet Release 4.8 
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Introduction: The OTCnet Team

Valya Nikolova

Training Lead 

Shanelle Gray 

Deployment Specialist

Nabil Lothae

Senior Specialist
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Timing Topic

5 minutes Overview to R4.8 Enhancements

10 minutes User Provisioning and Other 

Enhancements

5 minutes Updates on the Fiscal Service 25-by25 initiative

3 minutes Key Takeaways and What’s Next

10 minutes Question & Answer Session 

2 minutes Closing Remarks

Agenda
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Overview to R4.8 Enhancements

(5 Minutes)
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Overview 

The U.S. Treasury Bureau of the Fiscal Service (Fiscal Service) Over the Counter Division (OTCD) is 

updating the Over-the-Counter Channel Application (OTCnet) to Release 4.8 in February 2024, which 

introduces updates that impact the user experience.

The objectives of today’s webinar are:

• Describe user-facing changes made to systems during Release 4.8.

• Discuss updates on the Fiscal Service 25-by-25 initiative.

• Provide you with an opportunity to interact and ask questions.
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What role best describes you as an OTCnet user? 

o Primary Local Security Administrator (PLSA)/Local 

Security Administrator (LSA)

o Check Capture Operator/Lead

o Card Operator

o Deposit Preparer/Approver

o Accounting Specialist

o Other (type in the chat)

Poll Question
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Support for the M440 

Card Terminal

User Provisioning 

Updates

OTCnet Local Bridge 

Upgrade (v2.6.0.2) 

Overview to R4.8 Enhancements
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User Provisioning and Other 

Enhancements 

(10 Minutes)
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User Provisioning Enhancements

Importing User Identity to 

OTCnet 

• PLSAs/LSAs will be able to import 

the user identity to OTCnet

• After creating an identity for a 

user and requesting user access 

for them in SailPoint, and 

• After the user access request is 

approved by another PLSA/LSA 

• Then the PLSA or LSA will add the 

authorized endpoint(s) and role(s) to 

the user in OTCnet. 
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User Provisioning Enhancements

Importing User Identity to OTCnet, Continued 

• From the OTCnet Home page>Administration>Manage Users, 

select the Import OTCnet User Identity button. 

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User Provisioning Enhancements

Importing User Identity to OTCnet, Continued

• On the Import OTCnet User Identity page, enter one or more email 

addresses of the users (separated by a space, comma, semicolon, 

or a new line) whose identity will be imported. 

• Then select the Import User button. 

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User Provisioning Enhancements

• A confirmation page displays 

alerting that the user identity 

has been imported and/or if 

there are errors. 

• Select the OK button to 

return to the OTCnet 

homepage or the Fix Errors 

and Reimport button to 

navigate back to the 

importing OTCnet user page 

to fix the errors. 

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Importing User Identity to OTCnet, Continued
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User Provisioning Enhancements

Manage User Account 

• The Manage User Account screen will display read-only information 

that includes:

• The OTCnet User ID, and

• The current endpoint/role assignments. 

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User Provisioning Enhancements

Manage User Account, Continued 

• You can select up to 10 roles per request. 

• You can add another role by selecting the Add Role button on the 

Add/Remove Endpoint screen. The new role will be added to the 

Selected Role at Endpoint field. 

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User Provisioning Enhancements

Access Approval Request 

• The Access Approval Request screen will display the current 

endpoint/role assignments in addition to the endpoint/role selections 

for review. 
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Knowledge Check

PLSAs/LSAs will import the user identity to OTCnet after

creating an identity for a user and requesting user access for 

them in SailPoint. 

o True

o False
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Card Terminal Configuration

Verifone M440 Card Terminal

• R4.8 supports a new Verifone card terminal system: M440.

• For more information on hardware, please reach out to the OTCnet 

Agency Adoption Team via the information provided.

OTCnet Agency Adoption

Email:

FiscalService.OTCDeployment@citi.com

Phone:

(703) 377- 5586
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Card Terminal Configuration

Card Terminal Configuration

• When you register a card terminal, you must select the Card Terminal 

Type from the dropdown at the bottom of the page.

• Select M440 or MX925 from the new dropdown menu. 

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Card Terminal Configuration

Card Terminal Configuration, Continued

• The final step will direct you to the Terminal Configuration page.

• Review the card terminal type before selecting the Submit button. 

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Card Terminal Configuration

Card Terminal Configuration Tips

If you have a terminal model saved 

in Card Terminal Configuration

but have a different physical card 

terminal connected:

• The registration will fail, and you 

will get an error message at the

top of the screen:

“Card terminal Merchant ID does 

not match the Merchant ID of the 

configured endpoint or terminal type 

does not match the elected type. 

Please select Previous to restart 

Terminal Configuration.”

When you try to:

• Refund a transaction on the Card 

Transaction History Details page;

 OR

• Perform a card transaction on the 

Process Payment page;

with a different card terminal than the 

configured one, you will get an error

message: 

“Registration was not found/valid, or the 

terminal is offline/busy.”
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OTCnet Local Bridge Upgrade 

• Verifone MX925 or M440

card terminals require an 

upgrade to OLB v2.6.0.2

before it can be used after 

Release 4.8 is 

implemented. 

• OLB v.2.6.0.2 will work 

with:

• Java 8, 11, 17, and 

21 in the Online 

application

• Java 8 in the Offline 

application

OTCnet Local Bridge Upgrade 
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OTCnet Local Bridge Upgrade 

• Download, Install, and Upgrade the 

OTCnet Local Bridge (OLB) Application 

Training Module

• Upgrade the OTCnet Local Bridge (OLB) 

Application Printable Job Aid

• OTCnet Local Bridge (OLB) Application 

FAQ

• Release 4.8 System Requirements Guides

o General System Requirements Guide

o Kiosk System Requirements Guide

• 4.8 Release Notes

If you have questions or concerns, contact 

the OTCnet Customer Support Team.

OTCnet Customer Support Team

Toll free phone: 866-945-7920

DSN phone: 510-428-6824, Options 1, 3, 4

Email: 

FiscalService.OTCChannel@citi.com

For the latest OTCnet news and updates, 

please visit the OTCnet Home Page.

For more information on upgrading your OLB, visit the resources: 
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Knowledge Check

The OTCnet Local Bridge upgrade is essential for check 

processing transactions. 

o True

o False
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Training Resources 

For more information, refer to the updated training products 

on the OTCnet Training Site.

User Guides Printable Job Aids Web-Based Modules

Administration, 

Chapter 3. 

Managing User 

Accounts

• Import User Identity to OTCnet (NEW)

• Add an Endpoint/Role for a User in 

OTCnet

• Remove an Endpoint/Role for a User 

in OTCnet

• Approve or Reject an Endpoint/Role 

(or a Removal of an Endpoint/Role)

• 03.04 Import User Identity 

to OTCnet (NEW)

• 03.05 Add or Remove 

Endpoint Role

• 03.06 Approve or Reject 

Endpoint Role Request

Administration, 

Chapter 8. 

Configuring Card 

Terminal Processing 

Settings

• Register a Card Terminal

• Unregister a Card Terminal

• View Card Terminal Configuration

• 06.01 Card Terminal 

Configuration
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Treasury General Account (TGA) 

25-by-25 Initiative

(5 Minutes)
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Treasury General Account (TGA) 

25-by-25 Initiative

User Feedback on the Use of Deposit Processing (from 2023 

Annual OTCnet Survey)

• The results were split 50/50 on continued use of deposit processing:

• The main reasoning for not using it is familiarity or convenience of 

this processing method. 

• Other responses identified lack of resources or rare cases of check 

capture equipment malfunction. 

• The results also show that:

• Most general users of OTCnet are not aware of the TGA initiative 

as of early 2023.

• However, the majority of main POC agency users are aware. 
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Poll Question

Are you considering moving away from deposit processing per 

the TGA 25 by 25 initiative?

o Yes

o No

o Not sure
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Treasury General Account (TGA) 

25-by-25 Initiative

• The U.S. Treasury strongly recommend agencies move away from collecting 

cash/checks and towards electronic solutions for collections such as: 

• Pay.Gov

• Online Bill Payment

• ACH Credit/Debit

• Mobile/Digital Wallet

• In mid-2024, OTCnet has plans to make the detailed breakdown of each 

deposit mandatory.

• All agencies are encouraged to begin breaking down the denominations of their 

deposits prior to these changes to allow for a smoother transition. 

• Please utilize Mobile or OTCnet Check Capture to electronically scan checks 

instead of depositing at a TGA bank. 

• For any assistance on this transition, please contact your 

mailto:ARM@fiscal.treasury.gov to discuss your agency’s electronic collections 

options.
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Treasury General Account (TGA) 

25-by-25 Initiative

Action Needed

• Fiscal Service has established June 30, 2025, as the expected transition 

end date of your agency’s paper-based collections to one or more of 

Fiscal Services’ many electronic solutions. 

• The OTCnet Deployment team is ready to assist with your agency’s 

transitions and provide further information on our various electronic 

solutions.

This initiative is in support of the Bureau’s No Cash No Check Policy, and 

we encourage your agency to adopt this policy in full as we move toward the 

goal of an all-electronic Treasury!
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Additional Resources 

For more information, refer to the details on 

No-Cash No-Check Guidance on this site:

Instructions for Federal Entities

to Deposit Domestic Checks and Cash
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Key Takeaways and What’s Next

(3 Minutes)
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Key Takeaways

• PLSAs/LSAs will:

• Import the email address of a new user to OTCnet. 

• Select up to 10 roles when assigning roles to users in 

OTCnet.

• Additional data (read only) is added on screens: 

• OTCnet User ID and existing endpoint/role assignments 

on the Manage User Account page

• Existing endpoint/role assignments on the Access 

Approval Request screen 

• Verifone M440 Card Terminal is now available.

• The OTCnet Local Bridge is upgraded to v2.6.0.2. 
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What’s Next

Release 5.0 OTCnet Cloud Migration

• OTCnet will migrate to the Azure Platform as a 

Service Cloud (PaaS) environment starting with 

Release 5.0 (from 2024 to 2026).

• The process will involve upgrading the application 

to adopt cloud capabilities to realize tangible 

benefits during the migration.

• The transition will not require user-facing changes.
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Question & Answer

(10 Minutes)
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Closing Remarks

(2 Minutes)
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A copy of this presentation as 

well as other resources will be 

sent to you by email.

For the most up to date OTCnet 

news, check out the 

OTCnet Home Page.

Additional Information and Upcoming 

Webinars 

Upcoming Sessions

➢ March 21, 2024 

➢ April 18, 2024

➢ May 16, 2024
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The OTCnet Customer Support Team 

(866) 945-7920 

DSN: (510) 428-6824, option 2 

Fiscalservice.OTCChannel@citi.com

Contact Us for 

Support

Customer Support 
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Thanks for joining us today to learn about the 

Release 4.8 application enhancements! 

We appreciate your participation. 

Please take a few minutes to share your thoughts 

on the webinar using the link below.

Post-Webinar Survey on Release 4.8 Series 

(office.com)

Follow up Survey

Follow up Survey