JULY 2020

OTC Kiosk Initiative
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Cash Checks Debit/Credit 

Cards Customizable Outdoor Locations 

Reporting in 

OTCnet

How Does My Agency Participate? 

Contact the OTCnet Team to get started with either the Kiosk Tablet or the Self-Service Kiosk. 

How does my Agency Benefit? 

The OTC Kiosk Tablet and Self-Service Kiosk provide agencies with the ability to streamline over-the-counter services by 

minimizing long lines at the counter and maximizing collection opportunities in remote locations. All collected payments and 

deposits will be synched to the existing OTCnet reporting functionality for ease of reference and agency accounting.

Self-Service

Kiosk

OTC Kiosk Tablet

The OTC Kiosk Tablet and Self-Service Kiosk are additional service offerings in the Over-the-Counter 

Channel program (OTCnet) to enhance agency collections. Below is an overview of the kiosk service 

features:

What are the OTC Kiosk initiatives? 

Which Kiosk is Right for Your Agency?
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1 Finalized Self-Service Kiosk features will be dependent on the kiosk hardware vendor selected.

2 Interface to Treasury collection channels is customizable based on Agency systems and business needs.

✓ Vendor Software

✓ Secure Enclosure

✓ Credit/ Debit Card readers (EMV)

✓ Check Scanner

✓ Cash Acceptor/Dispenser

✓ NFC Reader

✓ Thermal Printer

✓ Touch Monitor

✓ Bar Code Reader

✓ WIFI 

✓ Speakers 

✓ Customized Agency branding

✓ Interface to OTCnet 

and Agency Systems2

✓ Multilingual options

✓ Remote Monitoring

✓ Operations and Maintenance

Potential Self-Service Kiosk Features List1

Depending on your agency needs, the Self-Service Kiosk may 

include a standing kiosk, payment acceptor, printer, and software.

Self-Service Kiosk

✓ Touchscreen interface 

✓ WIFI enabled

✓ Utilizes OTCnet 

application via Tablet

✓ Accessibility options

✓ Lock-Down Mode 

OTC Kiosk Tablet Features List

Depending on your agency needs, the OTC Kiosk Tablet consists 

of a Microsoft Surface Pro Tablet, stand, RDM Check Scanner (for 

Check Processing), Verifone MX 925 Card Terminal (for Card 

Processing, and a Receipt Printer.

OTC Kiosk Tablet

OTC Kiosk Tablet and Self-Service Kiosk Features
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Self-service payments on the OTC Kiosk Tablet are simple, quick, and user-friendly, offering a 

seamless experience for your customers.

Self-Service Payments on the OTC Kiosk Tablet 
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6

5

4

3

2

1 The Treasury General Account (TGA) Bank

verifies and confirms the deposit in OTCnet. 

CIR receives commercial deposit information from OTCnet for 

reconciliation and transmits to Treasury Cash Management 

System (TCMS) for cash concentration purposes.

TCMS receives the commercial deposit data from CIR and 

initiates the cash concentration activity via the National 

Settlement Service (NSS).

Note: The workflow shown above is notional and may be 

modified as it is dependent on the vendor that is selected. 

* The Kiosk Operator sets up the workstation and Kiosk Tablet daily by logging in to and locking down the Kiosk Tablet.

The customer (kiosk user) makes US cash payments using the 

kiosk.

The kiosk sends the deposit information to OTCnet with draft 

status. OTCnet creates a deposit voucher for the kiosk’s cash 

payment transactions with accounting code information.

The Agency logs in to OTCnet to classify, approve and submit 

the voucher to the agency’s Financial Institutions (FIs) and can 

view the Deposit Processing report. The cash goes to the bank. 

The Agency can also access Collections Information Repository 

(CIR) to retrieve deposit information.

CIR

Collections Information 

Repository

Customer * Kiosk

Treasury General 

Account (TGA) Bank

TCMS/NSS

Treasury Cash Management 

System / National 

Settlement Service

3 4

1 2 5 6

Agency

OTCnet

Self-Service Kiosk and Kiosk Tablet: Deposit Processing Flow
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3c

3b

3a

2c

2b

2a

1b

1a OTCnet sends summary as well as detailed 

information to CIR for the agency.

CIR sends accounting entries with Classification 

Keys (C-Keys) to Central Accounting Reporting 

System (CARS).

CARS invokes Shared Account Module (SAM) to 

either validate, translate, or default the Treasury 

Account Symbol/Business Event Type Code 

(TAS/BETC) based on the accounting 

information received on the transaction.

Note: The workflow shown above is notional 

and may be modified as it is dependent on 

the vendor that is selected. 

The captured image of the check is stored for 

seven years in OTCnet. You can search the 

check images as well as the check capture and 

transaction date throughout the Check Image and 

Research Archive (CIRA) Query feature within 

OTCnet.

OTCnet sends the captured check data to Debit 

Gateway at the Federal Reserve Bank Cleveland 

(FRB-C). FRB-C/Debit Gateway sends the data 

and settles to the appropriate Financial 

Institutions (FIs) either through FedACH or Check 

21 where the check was written.

The Financial Institution (FI) where the check was 

written shows the account was debited.

* The Kiosk Operator sets up the workstation and Kiosk Tablet daily by logging in to and locking down the Kiosk Tablet..

The kiosk captures the image 

of the front and back of each 

check. The kiosk image is 

stored on the kiosk server. The 

images will be uploaded to the 

OTCnet server on a scheduled 

basis. 

The Agency accesses OTCnet 

for Check Processing reports. 

The agency can also access 

Collections Information 

Repository (CIR) to retrieve 

deposit information.

* 

Kiosk

SAM

Shared Account Module

3c

CARS

Central Accounting 

Reporting System

3b

CIR

Collections Information 

Repository

3a

Financial Institutions

2c

FedACH

Check2

1

FRB Cleveland

(Debit Gateway)

2b

OTCnet

2a

Agency

1b

Check 

Information

Access

1a

Self-Service Kiosk and Kiosk Tablet: Check Payment Workflow
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4b

4a The kiosk sends the card transaction data to 

OTCnet via the card webservice.

CIR sends the voucher information to Treasury 

Cash Management System (TCMS) via National 

Settlement Service (NSS).

NSS transfers funds to the Treasury General 

Account (TGA) / Federal Reserve Bank (FRB) 

and reconciles with Worldpay / Comerica Bank.

The Agency accesses OTCnet for the Card 

Processing report. The Agency can also access 

CIR to retrieve deposit information.

Note: The workflow shown above is notional and 

may be modified as it is dependent on the 

vendor that is selected. 

Worldpay processes the payment in four steps:

Step 1 - Authorization (Real Time)

Worldpay sends the transaction data over to the card issuer through the card 

networks (Visa, Mastercard, American Express and Discover). The card issuer 

determines if funding is available or not and returns authorization back through 

the card networks to Worldpay.

Step 2 – Clearing 

Funds in the daily transaction batch are cleared from Worldpay to Comerica 

Bank. The processing cut off for credit card payments is 4:30 AM and 2:00 AM 

for debit card payments.

Step 3 - Settlement

The card issuer sends the settlement money back to Worldpay via the card 

networks once the payments have been authorized and cleared. The timing 

varies by credit/debit network for when the settlement money is sent back to 

Worldpay.

Step 4 - Deposit Reporting

If the payment is approved, Worldpay sends deposit voucher transaction data to 

Collections Information Repository (CIR) via the Worldpay flat file the following 

morning between 4:00 AM - 6:00 AM.

* The Kiosk Operator sets up the workstation and Kiosk Tablet daily by logging in to and locking down the Kiosk Tablet.

The customer pays with a 

credit, debit or gift card (Visa, 

Mastercard, American Express 

or Discover) at an agency 

workstation. The customer 

authorizes the amount to be 

charged to his/her account.

The kiosk sends transaction 

data to Worldpay for 

authorization.

Self-Service Kiosk and Kiosk Tablet: Card Processing Workflow
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▪ Once the hardware is purchased by your agency, the OTCnet Team will assist you by working with the vendor on the training and provisioning 

of users (Self-Service Kiosk) and/or conduct user training (Kiosk Tablet).

3 Let’s get set up!

OTC Kiosk Tablet 

▪ Purchase the hardware

If you have an OTC Self-Service Kiosk purchased and ready to go

▪ Integrate the OTC Kiosk WebService

If you do not have an OTC Self-Service Kiosk 

▪ Review any technical requirements related to the Client Web Spec resource and purchase hardware per your agency’s internal procurement 

process

Onboarding process 2

▪ The OTCnet Team will work with your team to understand business requirements and provide an overview and demonstration of the Kiosk 

Tablet, as well as provide recommendations on Self-Service Kiosk hardware features

1 Determine what are your options

To get started with either Kiosk initiative, contact the OTCnet Deployment Team and follow the below onboarding steps:

Getting Started Process
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https://fiscal.treasury.gov/otcnet/OTCkiosk.html

Please visit the Kiosk Informational 

Webpage at the link below for resources 

on the OTC Kiosk options and for more 

information:

Resources:

OTCnet Deployment Team

(703) 377 5586 

FiscalService.OTCDeployment@citi.com

Contact the Deployment Team to speak with a Deployment Specialist for further questions and to begin 

the onboard process for any of the OTC Kiosk options at the information below:

Contact Information and Resources
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Q&A