Navy Cash Bulletin

Volume 18: Issue 1 January/February/March 2021

In This Issue:

Updates from the Program Office

January/February/March Sailor of the Month

OTCnet Update

Navy Cash Card Replacement Guidance

Additional Resources

Fleet Events/Training

Points of Contact
Disbursing News

FROM THE NAVY CASH PROGRAM OFFICE

As we start the new calendar year 2021, we look forward to the upcoming year with a renewed spirit and hope 

for all the ways that we continue to execute our mission. While a lot of us within the Navy Cash family are still on 

telework orders, we continue to support and work on solving issues remotely. With Covid-19 restrictions still in place 

we must continue to look after the health and safety of the force and guarantee mission assurance. While leveraging 

the operational environment and continued observance of the guidance provided by regional and installation 

commanders regarding use of on and off-installation services, the NAVSUP Navy Cash Team remains vigilant in working 

with its partners to utilize platforms that allow distance support such as Go-to-Assist (G2A), CSU support via helpdesk 

and email, and contacting the FLC waterfront support teams. Although COVID-19 is still producing some challenges, 

we will stay resolved in our commitment to the fleet, the sailors, and ultimately the American people who entrust in us 

to keep our country safe.

The Navy Cash Program Team would like to wish Vicente Cruz of FLC Yokosuka a heartfelt farewell as he is PCS 

out of the 7th Fleet as the Navy Cash Representative as of 20 April 2021.

FROM THE DDS PROGRAM OFFICE

DDS shore deployments are in full swing and have been for the last 6 months and NAVSUP and DFAS have 

made the most with the tools we have in this era of COVID. With a lot of hard work and coordination, we’ve been 

successful using MS Teams and DCS sessions, but are hopeful by the end of the year, we can get back to supporting the 

Navy disbursing community in person. 

As we near the end of Spring 2021, NAVSUP and DFAS will have successfully completed the migration of the 6 

Navy shore commands to DDS operations. We’ve also been busy conducting Instructor Lead Training sessions and are 

busy collecting lessons learned that may apply to how DDS will operate in the afloat environment. 

In 2020, and into 2021, DDS Team has been participating in the PMW160, CANES and ISNS Interoperability 

testing and has received several testing approvals as we move into summer 2021. The Fleet will have a large pool of 

candidates to choose for DDS deployments. The PILOT of DDS Afloat is planned for July 2021. 

The Navy disbursing community will be very busy over the next 24 months, in order to support an aggressive 

“replacement of NFRS” and deploy DDS to the 140 ships. As mentioned above, NAVSUP and DFAS are busy gathering 

and documenting some business process improvements, developing User Guides and Administrative Guides that will 

help the Fleet transition to the new disbursing system. No doubt, we will be extremely busy, and NAVSUP and DFAS 

will need support and assistance to coordinate this huge effort – I have no doubt that the Navy disbursing community 

will come together and make this a successful transition - We are going to need all hands on deck! 
NAVY CASH ENROLLMENT FORM REQUIREMENT (FS FORM 2887)

Enrollment forms are a critical element in the Navy Cash program. A signed enrollment form must be on file for 

every Navy Cash cardholder. By signing the 2887, cardholders acknowledge the program’s Privacy Act statement, 

authorize debits and credits to their bank and credit union account, consent to immediate collection from pay for 

any negative balances that may result from use of the Navy Cash card, and authorize the Government to initiate 

debt collection procedures for amounts that remain or become due and owing. The signed 2887 is the enforceable 

agreement between the individual cardholder and the Navy Cash program.

Retention. Electronic enrollment forms will be retained on the Navy Cash server on the ship for three years. Copies 

of any hardcopy enrollment forms shall be maintained on board ship for reference for three years from the date of 

signature. Enrollment forms can be purged three years from the date of signature, unless the individual is still on 

the ship. Because the FS 2887 contains sensitive personal information, the forms must be kept in the safe. 

Monthly Reports on Missing Enrollment Forms. Each month, the Disbursing Officer must ensure the Ship Navy Cash 

missing 2887 Report is reviewed each month and verify a signed enrollment form (2887) has been or will be 

forwarded to the Treasury Agent for every cardholder whose name is listed on the report.

ENROLLMENT FORM 2887 UPLOAD. This feature is only available to the Navy Disbursing or Marine Disbursing role 

within the Navy Cash application. A ‘Forms’ option has been added to the left navigation menu. This feature allows 

searches for cardholders by either SSN or first/last name. Matching cardholders will show in the results. Use the 

‘Browse’ button to navigate to the .pdf Form 2887 file located on your computer. If the upload is successful, user 

will see a green pop-up message indicating that the upload was received. Uploaded forms are available to 

disbursing and the CSU immediately upon upload completion.

**********************************************************************************************

AUDIT TIPS

1. Ensure you balance to the penny, count, recount your cash on hand. (Blue E disqualifier if off)

2. Ensure ALL DD2657’s signed and Section V completed.

3. Ensure you have a Deputy assigned, you designate on DD577

4. Bulk checks inventoried every 90 days, sign bulk check log

5. Change combo every 6 months, record it

6. Ensure all required signatures on retained 1359.

7. Certifying Officer not designated, should be SUPPO 

8. No funds on unused Private Merchant Navy Cash cards, strip and chip zeroed out.

**********************************************************************************************

Where to find SOPs

SOPs are available for download from the Treasury Web Site. DISBOs are encouraged to download the 

new SOPs to replace the version you may have in your offices.

Disbursing News Cont.

Fleet Logistic Center News, Reminders & Recommendations
Incomplete Forms for Civilian, Contract Riders and Merchants

A completed 2887/2888/2889 form is vital to the navy cash program in order to perform to its operational peak. 

Without completed banking information, the transfer of funds from the Civ/Contractors/Merchants home 

account to and from the Navy Cash card will not take place. The Civ/Contractor will not be able to receive 

unused funds back to their home account and reciprocally the DISBO will not be able to collect any negative 

balances from the rider if they overdraft. Although this does not happen often, it is still an issue that we would 

like to have corrected in the future; by following the guidelines of having, the correct forms filled out correctly 

and in future. Some points to keep in mind are 1. A cardholder mostly can only go negative if they have 

previously provided a bank account. If they have a negative balance, then they should bring cash to Disbursing 

on the ship to clear the negative balance. 2. Without bank account information, cardholders would have to visit 

Disbursing with cash. The Navy Cash program is trying to reduce the amount of cash being presented to 

Disbursing. 3. A FS Form 2889 is only required for DoD Contractors and the FS Form 2888 is only for merchants.

All forms must be completely filled out. The Disbursing Officer should return all incomplete forms 

without completing enrollment if given an incomplete form.

The Navy Cash Program Office and the Offices of the FLC’s appreciate all the effort and assistance in this 

matter.

**********************************************************************************************

NAVY CASH OPEN LOOP DECLINES 

Know your balance! 

Navy Cash open loop transaction (Debit or strip transactions) declines are on the rise. This indicates many cardholders are 

unaware of their strip/Debit feature balance before using it to make retail purchases or ATM withdrawals. We encourage the use 

of the strip for retail purchases but also expect cardholders to take personal responsibility to ensure there are sufficient funds to 

conduct retail transactions when using their Navy Cash Card. Not knowing one’s balance opens one to risk for a declined 

transaction or denied cash withdrawal at an ATM.

We are generating and will provide Plan of the Day notes for distribution and will ask they be part of your regular rotation to the 

crew to remind them to check their balances at the kiosk or to register for an online account by visiting www.navycash.com. We 

also recommend advising cardholders to load their strip/Debit fund 48 to 72 hours prior to beginning retail transactions. This will 

ensure the funds are properly reflected on the card; if Navy Cash and ship communications are delayed the correct balance may

not be properly represented set the cardholder up for declined transactions.

Navy Cash had created a Navy Cash Cardholder User Guide with helpful information for cardholders on retail use, balance holds

and withdrawals. Disbursing officers should have these available for their cardholders, please contact your Navy Cash FLC for 

some published user guides or an electronic copy for printing on demand.

With the holiday season in full swing we may see more declined transactions due to insufficient funds: the best 

prevention is to know one’s balance and ensure there are sufficient funds before going shopping or making an ATM 

withdrawal.

Please encourage your cardholders to know their balance and help to minimize declines

Disbursing News Cont.

Fleet Logistic Center News, Reminders & Recommendations
Attention: Food Service Officers (FSO), Sales Officers 

(SALESO), CS Personnel, and RS Personnel

In Summary: FSOs and SALESOs MUST have the 

NAVSUP 1359 and DD Form 1149 match the Navy Cash EOM 

Summary Report. Navy Cash does NOT match the NAVSUP 

1359 or the DD Form 1149.

The Navy Cash Manager (NCM-DISBO) should inform the FSO and SALESO the date and time 

that Navy Cash EOM is planned to be indicated/completed. After Navy Cash EOM is 

completed, transactions can no longer be added for the current month. Any Food Service 

transactions not completed and downloaded before Navy Cash EOM is completed, will show

as Un-deposited Sales for the current month. Any Retail Operations transactions not 

completed and downloaded before Navy Cash EOM is finished, will be included in the next 

month’s EOM. FSO and SALESO should verify that all Navy Cash devices have been 

downloaded, especially before Navy Cash EOM. They are responsible for all of their Navy 

Cash transactions and the NCM/DISBO is not.

Once that the Navy Cash EOM Summary Report is provided by the NCM/DISBO to the FSO 

and SALESO, the NAVSUP 1359 should be printed out of FSM and DD Form 1149 should be 

printed out of ROM and MUST match the Navy Cash EOM Summary Report. Again, 

remember that the NAVSUP 1359 and DD Form 1149 must match Navy Cash EOM Summary 

and not the other way around. 

If the FSO and SALESO, refuse to match the Navy Cash EOM Summary Report to include any 

other cash deposited with the DISBO, the NCM/DISBO shall not sign the certification block 

of the NAVSUP 1359 confirming cash deposited if that statement is inaccurate. This also 

applies to the DISBO signature on the DD 1149. Incorrect vouchers must be returned for 

correction. To ensure timely submission of the Statement of Accountability, in lieu of those 

vouchers, the DISBO shall prepare a DD Form 1131 (Collection Voucher), matching the Navy 

Cash EOM Summary Report totals to include cash deposited and provide a copy to the FSO 

and SALESO.

If there are any questions or concerns, please contact your supporting FLC Navy Cash Team.
Sailor of the Month

January 2021

USS AMERICA (LHA 6) Disbursing Team, homeported in Sasebo, Japan is selected as Navy Cash Sailors 

of the month. LTJG Austin Mickelson, PS1 Kareen Sylvester, and PS1 Coriene Shea worked as an 

effective team providing sensational customer service, and technical expertise in supporting over 

2,400 Sailors and Marines. The team conducted 896 Navy Cash transactions totaling approximately 

$348K, created over 1,700 Navy Cash accounts, audited 13 merchant accounts and were instrumental 

in correcting over 40 unique repairs on the Navy Cash System, all while forward deployed in the 

Seventh Fleet AOR in a COVID-19 pandemic environment. In addition, LTJG Mickelson through 

superior supervision of Ship’s Store sales, provided $205K to AMERICA’s MWR program since January 

2020. AMERICA continues to receive OUTSTANDING quality of life services from our Navy Cash Team 

during this current deployment with the 31st MEU. They truly deserve a ”BRAVO SULU’ for all their 

efforts.

From the Office of FLC Yokosuka
Sailor of the Month

February 2021

The Disbursing Team of USS ESSEX (LHD 2) home-ported in San Diego, CA was selected as the Navy 

Cash Sailors of the Month for February 2021. ENS Danielle Watkins-Lozano and PS2(SW/AW) 

Brandee Lindsay-Williams provided outstanding daily customer service and disbursing support to 

1,050 Sailors and Marines. The ESSEX Disbursing Team planned and coordinated the Navy Cash 

enrollment of 1,100 Marines and embarked guests during exercises DAWN BLITZ and STEEL KNIGHT.

In addition, ESSEX’s Disbursing Team was the only Commander, Naval Surface Force Pacific large 

deck to meet all Navy Cash documentation requirements and program directives with 100% 

completion status of Financial Service Form 2887. As a team, ENS Danielle Watkins-Lozano and 

PS2(SW/AW) Lindsay-Williams managed $90k in disbursements, collections, and deposits while 

accurately maintaining flawless accountability of all cash reserves. The team supported multiple 

merchant organizations, programmed 20 merchant events and transferred $60k in Ship Store profits 

to ESSEX’s Morale Welfare and Recreation account. The ESSEX Disbursing Team takes pride in their 

financial operation and delivering outstanding support while directly impacting ESSEX’s esprit de 

corps and operational readiness.

ENS Danielle Watkins-Lozano and PS2(SW/AW) Lindsay-Williams are superior performers and are 

well deserving of recognition as Navy Cash Sailors of the Month!

From the Office of FLC San Diego
Sailor of the Month

March 2021

The Disbursing Team of the USS George H. BUSH home-ported in Norfolk, VA was selected as the 

Navy Cash Sailors of the quarter. ENS Christine Quizon, PS1 Leonard Spears, PS1 Ian Hayman, PS2 

Kaleb Bacon, and PS3 Andrew Gansauer for their dedicated customer service, outstanding 

technical knowledge, and continuous process improvements in support of the 3,500 Sailors and 

Contractors during the Ship’s maintenance period. They received a complete upgrade of the Navy 

Cash System, which resulted in the temporary loss all Navy Cash services. It forced Disbursing, 

Food Service and Retail Operations to revert to full cash operations collecting 35k in cash 

transactions with zero discrepancies.

As a team, they maintained and recovered 3,300.00 in negative balances for 125 Sailors, and 

completing 124 missing DD-Form 2887 increasing their overall percentage to 96%. In addition to 

this, they have trained 24 personnel, Cashiers and Merchants on the new MT280 to ensure 

excellent customer service can be given throughout the ship.

Team disbursing onboard USS George Bush are extremely motivated and eager to find new ways 

to improve their office. As all of the great accomplishments were happening with-in this office. 

Team Disbursing managed to do a complete renovation of their office as well creating a 

welcoming atmosphere for their customers. The USS GEORGE BUSH disbursing operation sets an 

example of Service Second to None! They have adopted an attitude of excellence and has been 

the shining example of Navy Cash pride and professionalism. Their service is top notch and they 

are well deserving of recognition as Navy Cash Sailor of the Quarter!

From the Office of FLC Norfolk
ENS Briana Mickelson has served as Disbursing Officer onboard USS SHOUP since April 2019. She 

manages and troubleshoots the Navy Cash server onboard and did so with dedication throughout 

a challenging CANES migration. Beyond her disbursing acumen, she oversees a Sales division that 

transferred profits of $6,500 to MWR over the past four accounting cycles. During her tenure, she 

has overseen 150 navy cash transactions worth over $4000. Her knowledge and work ethic in the 

S-4 division have helped ensure increased crew morale during a difficult 18-month availability.

She serves as the Postal Officer, one of two Helicopter Control Officers and ATTWO. 

Congratulations to ENS Mickelson on this well-deserved recognition.

From the Office of FLC San Diego 

OTCNET NEWS

WINDOWS 7 – JANUARY 2021

In January 2021, the Treasury Web Application Infrastructure (TWAI) where OTCnet resides 

will implement a security upgrade to strengthen the TWAI environment and address a 

security vulnerability. As a result of the upgrade to the TWAI environment, Windows 7 users 

will no longer be able to login to OTCnet using Internet Explorer.

Communications were sent out notifying that Windows 7 is no longer supported by OTCnet 

as Microsoft announced that they no longer support Windows 7 Operating Systems (OS) as 

of January 14, 2020. 

OTCnet deposit reporting users that ONLY have a Windows 7 workstation 

MUST use the Chrome browser to access OTCnet

Contact your local FLC representative for the proper MITGA procedures for any 

contingencies

SYSTEM REQUIREMENTS GUIDE:

https://fiscal.treasury.gov/files/otcnet/OTCnet-SysReq.pdf

Thank you again for your support of OTCnet. If you have any questions, please feel free to 

contact the OTCnet Team.

Thank you,

The OTCnet Team

Toll free phone: 866-945-7920

DSN phone: 510-428-6824, Options 1, 3, 4

Email: FiscalService.OTCChannel@citi.com
Navy Cash Card Replacement Guidance

The Disbursing Officer is responsible to ensure replacement card inventory remains at standard levels and 

expiration dates exceed 12 month on current card stock inventory.

SPARE NAVY CASH CARD STOCK. Navy Cash instant issue stock are identified by ship types in the table 

below. These standard recommendations support operational readiness and should support ship needs for 

up to 6 months. 

NAVY CASH CARD STOCK: MARINES. MEUs that require Navy Cash cards to issue their cardholders for 

upcoming activities will place their orders with their Stored Value Card Program Management Office or 

their Marine Disbursing representative (Camp Pendleton, Camp Lejeune, and Camp Foster). Ship board 

Navy Disbursing Officers manage their card inventory based on ship size but may assist with card inventory 

for Marine Disbursing Officers if needed. 

REORDER POINT. The Disbursing Officer will place an order when instant Issue cards inventory drops near 

or below the reorder-point indicated in parenthesis in the table below, or when a ship is about to change 

status. Cards are shipped within two to three weeks after the order has been approved.

Card Stock Reorder Points

DDG/CG LPD/LSD/

AS/LCC

LHA/LHD CVN

Instant Issue Cards (Navy Cardholder Cards)

1. Pre-Deployment/Pre-Surge 200 200 1,000 2,000

2. Deployed/Surge 

Homeport/Local Ops

100 (50) 100 (50) 500 (200) 1,000 (500)

TO ORDER INSTANT ISSUE REPLENISHMENT STOCK. To order replacement instant issue cards, the 

Disbursing Officer should send an email request to the CSU at navycashcenter@frb.org to obtain a 

case number. The email request should include the following information:

 Current inventory on hand?

 Number of cards ordering?

 Ships status: Please indicate #1 for Pre-Deployment/Pre-Surge and #2 for Deployed, Surge, Pier 

side, Local Ops. 

 If requesting cards above established SOP inventory levels please provide a brief justification or 

special circumstances reason. 
Additional Resources

Navy Cash, DDS & OTCnet tech docs are available on SAILOR 2.1 

https://sailor.navy.mil/sailor/home.cfm

Navy Cash Treasury Website

Navycash.gov

Or

https://www.fiscal.treasury.gov

NAVSUP 727, NAVYCASH SOP, NAVY CASH SOP CHANGE 

NOTICE

https://fiscal.treasury.gov/navy-cash/procedures.html

NAVSUP News and Media

https://www.navsup.navy.mil/navsup/news

Deployable Disbursing System (DDS)

DDS Training Database: https://dds-test.dfas.mil/forms/frmservlet?config=dds-test-sqt_a 

 

Tutorials: https://www.milsuite.mil/video
Fleet Events & Training Dates

Meet the Fleet

With the continued COVID travel and gathering restrictions in place, we will continue to suspend Navy Cash Meet 

the Fleet meetings with DISBOs, program office, NIWC, Treasury, SAIC and the Federal Reserve Bank until such time 

it is safe to hold these events. Until then, please continue to communicate to the program office through your 

local FLC Navy Cash Representative. 

.

Navy Cash Refresher Training

Location Dates

San Diego, CA 11-14 May 2021

Norfolk, VA 11-14 May 2021

Yokosuka, Japan TBD

DDS Training Video Tutorials

Video Name/# Video Name/#

001 General Information (DDS) #37933 014 Print Checks and Check Register (DDS) #38237

002 Logging into DDS #37934 015 Cash Received from Bank (DDS) #38225

003 Opening a New Business Day (DDS) #38216 016 Creating Domestic EFT File (DDS) #38231

004 Agent Processing (DDS) #38215 017 Close Out Process (DDS) #38238

005 DD1081 Advances (DDS) #38217 018 DD1081 Returns (DDS) #38239

006 Exchange Transactions (DDS) #38218 019 DD2665 - Daily Agent Acct Summary (DDS) #38236

007 Manual Disbursements (DDS) #38219 020 DD2657 - Daily Stmt of Acctabilty (DDS) #38232

008 SF1034 Public Voucher (DDS) #38221 021 End of Month Navy Cash (DDS) #38228

009 Manual Collections (DDS) #38220 022 Finalized Level 8 and SF1179 (DDS) #38227

010 DD1131 Certify (DDS) #38235 023 SF1219 - Statement of Acctability (DDS) #38234

010a DD1131 Cash Coll Voucher Reject (DDS) #38223 024 Upload and Maintain LOA Tables (DDS) #38240

010b DD1131 - Edit (DDS) #38222 025 Journal Voucher (DDS) #38229

011 Deposits (DDS) #38224 026 Vault to Vault Transfer (DDS) #38233

012 Debit Voucher (DDS) #38226 027 Foreign Currency Transactions (DDS) #38377

013 Check-EFT for Cash (DDS) #38230

https://www.milsuite.mil/video/watch/video/#####
Points of Contact

Federal Reserve Bank Customer Service Center (CSC)

Customer Service Center (CSC)

Cardholders: (866) 3NAVYCASH or (866) 362-8922

Website: www.navycash.com 

E-mail: navycashcenter@frb.org

Disbursing Offices: (866) 6NAVYCASH or (866) 662-8922

Website: www.navycashcenter.com

Email: navycashcenter@frb.org

Others:

FAX: 1-(813)-533-5711 or 1-(866)280-5807

Enrollment Forms Shipping Address: FRB-KC

Attention: Forms 

2201 Farnam St

Omaha, NE 68102

(866) 662-8922 

NAVSUPHQ Navy Cash Program Office

Eric Burks, Navy Cash Supervisor eric.burks@navy.mil

Beth Pollock, Program Manager beth.pollock@navy.mil

Michael Harants, Deputy Program Manager michael.harants@navy.mil

David Robertson, Installation Manager david.s.robertson2@navy.mil

Melanie Truempy, Financial/Shipboard Auditor melanie.truempy@navy.mil

Derek Takara, LCS EagleCash and Training Mgr derek.takara@navy.mil

David Sulli, Logistics Management Specialist david.sulli@navy.mil

John Titzel, Integrated Logistics Manager john.titzel2@navy.mil

Nicholas Brown, Program Analyst nicholas.g.brown1@navy.mil

Ralph Pieper, Information Systems Security Manager ralph.l.pieper@navy.mil

Will Lindsey, Information Systems Security Manager william.r.lindsey@navy.mil

Johathan Boyce, Information Systems Security Manager jonathan.boyce@navy.mil

NAVSUP FLC Navy Cash Fleet Support

Hugh Chin, Waterfront Support (LANTFLT) hugh.chin@navy.mil

Andrew Yager, Waterfront Support (PACFLT) andrew.yager@navy.mil

Vic Cruz, Waterfront Support (Yokosuka) vicente.cruz@fe.navy.mil