Do Not Pay Quick Reference Card

Getting Started

Overview of the CAIA Implementation

The Bureau of the Fiscal Service (Fiscal Service) is 

implementing the Common Approach to Identity 

Assurance (CAIA) as a credentialing provider for many of 

its applications. CAIA enables federated applications to 

accept user credentials from external Credential Service 

Providers (CSP). CAIA replaced the previous DNP identity 

provisioning system, IBM Security Identity Manager 

(ISIM). CAIA allows for three different methods of identity 

authentication: 1) Personal Identity Verification (PIV) 

Card/Common Access Card (CAC)/LincPass card; 2) ID.me; 

and 3) Login.gov.

Impacts to the DNP Portal User Experience for

Non-PIV Card Users

On March 25, 2023, Fiscal Service implemented CAIA to 

log into the DNP Portal, replacing the IBM Security 

Identity Manager (ISIM). State users and contractors 

who do not have a PIV/CAC/LincPass card are required to 

create an account (or use an existing account) with 

Login.gov or ID.me to authenticate their identity and log 

into the Portal.

Creating an Account with Login.gov

If you do not have a Login.gov account and would like to 

create one for the purpose of logging into the DNP Portal, 

please access the Login.gov Account creation page 

(https://secure.login.gov/sign_up/enter_email) or visit 

the Login.gov homepage (https://login.gov/), select [Sign 

in with Login.gov], then select [Create an account].

If you already have a Login.gov account, please ensure 

that your official work email address is included as a 

verified email address. Also, make sure your official work 

email matches the email address provided to DNP on the 

User Enrollment Form.

Creating an Account with ID.me

If you do not have an ID.me account and would like to 

create one for the purpose of logging into the DNP Portal, 

please access the ID.me Account creation page (https://

api.id.me/en/registration/new) or visit the ID.me 

homepage (https://www.id.me/), select [Sign in to My 

Account], then select [Create an ID.me account].

If you already have an ID.me account, please ensure 

that your official work email address is selected as the 

primary email address in the account. Also, make 

sure your official work email matches the email 

address provided to DNP on the User Enrollment 

Form.

Login.gov ID.me
How to Adjudicate Payments (cont.)

Adjudicating a Matched Payment

• To adjudicate a matched payment, click on the Match Adjudication Status drop-down menu and select the 

status. Note, records marked “Not Adjudicated” have had no action taken and should be addressed 

immediately. If any record has already been submitted on an Adjudication Report, then you will be unable 

to change to a different adjudication status.

• In the Comments field, you can add a description of why the Adjudication Status was selected. Note, there 

is a maximum limit of 500 characters in this field.

• Click [Apply] to update the adjudication status and log the comment, or [Cancel] to clear the status selection and comment.

• After clicking [Apply] a black field will appear with “Adjudication Successful.” Once all matches have been 

adjudicated, the payment level adjudication status will be updated. The payment will no longer be 

displayed if the Payment Adjudication Status no longer meets the applied filter criteria.

Adjudicating a Multiple Payments

• Select the matches you wish to adjudicate by putting a checkmark in the boxes next to each match. When 

you do so, the Apply Adjudication Status fields will appear above the list of matches.

• Use the drop-down in the Adjudication Status field to select the status to be applied to all selected matches.

• Insert any comments in the Comments field, if necessary.

• Click [Apply to Selected] to update the adjudication status and log the comment. A payment will no longer 

be displayed if the Payment Adjudication Status no longer meets the applied filter criteria.

• Click [Cancel] to clear the Adjudication Status and Comment fields. All checked boxes will also be cleared.

FAQ’s

Will I need to contact the DNP Help Desk for 

technical assistance with my Login.gov or ID.me 

account?

No. For technical assistance with your Login.gov or 

ID.me account, please access the respective Help 

Center found on each website: Login.gov Help Center 

(https://login.gov/help/) | ID.me Help Center (https://

help.id.me/hc/en-us).

Can I use an existing account with Login.gov or 

ID.me to authenticate my access to the DNP 

Portal?

Yes, you may use an existing account with Login.gov or 

ID.me. If you have an existing account that contains 

your personal email address, you must also add your 

work email address to your profile. An ID.me account 

must contain your official work email address as the 

primary email address. Access to the DNP Portal is 

provisioned to official work email addresses only, not 

personal email addresses. The official work email 

address on your existing account with Login.gov or 

ID.me must match the email address provided to DNP 

on the User Enrollment Form.

Will I need to make an account with both 

Login.gov and ID.me to authenticate my access to 

the DNP Portal?

No. You are required to create an account with either 

Login.gov or ID.me.

Once I have my new account with Login.gov or 

ID.me, will I be able to access to the DNP Portal 

immediately, or is there a lag time for processing 

the Login.gov or ID.me request ?

If you have authenticated your identity through the CSP 

of your choice, your access to the DNP Portal should be 

immediately available through your new Login.gov or 

ID.me account.

Support Resources

DNP Agency Support Center

Contact your DNP Agency Lead and Agency Specialist to learn more about the CAIA 

implementation for the DNP Portal. You may also contact the DNP Agency Support Center 

at 855-837-4391, or by email at donotpay@fiscal.treasury.gov if you have any questions., or 

have trouble logging into the Portal.

Login.gov Help Center

For assistance with creating or maintaining your Login.gov account, please access the 

Login.gov Help Center (https://login.gov/help/).

ID.me Help Center

For assistance with creating or maintaining your ID.me account, please access the ID.me 

Help Center (https://help.id.me/hc/en-us).