Helping to Support Your Payment Integrity Efforts 

August 30, 2023

Welcome to

Payment Integrity Day
August 2023
Do Not Pay Initiative

Stephanie Weakley

August 30, 2023
Page 4 L EAD ∙ T RANSFORM ∙ D ELIVER

The Future of Payment Integrity

Vision: Strengthen trust in government by promoting payment 

integrity in federal programs.

Focus on prevention by promoting 

greater access and use of data and analytics.

Promote best practices and share information so 

federal agencies and states are equipped with the information and tools

to prevent improper payments and fraud.

Strengthen partnerships between federal agencies, 

federally funded state administered programs, and other key 

stakeholders.

G

O

A

L

S

Right person. Right amount. Right time.
Page 5 L EAD ∙ T RANSFORM ∙ D ELIVER

Our Mission

Provide governmentwide partnership, 

guidance, and solutions through wellmessaged, integrated, and cost-efficient 

payment integrity services. Our services are 

easily adapted to existing or newly 

authorized programs to assist federal and 

state agencies in making informed 

decisions to support the identification, 

prevention, and recovery of improper 

payments and fraud.

Our Vision

Be a trusted partner of federal and federally 

funded state administered programs issuing 

federal funds by providing actionable 

business insights and solutions that 

transform how agencies approach 

identification, prevention, and recovery of 

improper payments and fraud.

Office of Payment Integrity Mission, Vision & Goals

The Office of Payment 

Integrity (OPI) represents 

the consolidation of the 

Do Not Pay® (DNP) and the 

Payment Integrity Center of 

Excellence (PICOE) 

programs to provide 

comprehensive 

governmentwide payment 

integrity services to its 

stakeholders.

Our Goals

1. Maximize the use of quality, complete data 

available to federal agencies and FFSA 

programs to prevent improper payments.

2. Promote partnerships across federal 

agencies and FFSA programs to establish 

OPI as a trusted source for payment 

integrity solutions.

3. Address improper payment challenges by 

offering solutions driven by data and 

expertise that allow our customers to 

maintain their mission and strategic focus. 

4. Identify opportunities to strengthen 

Governmentwide policy, guidance, and 

legislation to increase the public’s trust in 

Government payments.

5. Develop expertise and insight to advance 

governmentwide improper payments and 

fraud prevention efforts.
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Learning Objectives

 Do Not Pay Initiative (DNP)

 Data Designation & Pilots

 Account Verification Service (AVS)

 Cross Government Payment Information

 Death Record Confidence Scoring Tool (DRCST)

 Agency Customer Experience Guest Speakers

 Federal Emergency Management Agency 

 Department of Energy

 Portal Experience Round Table
Page 7 L EAD ∙ T RANSFORM ∙ D ELIVER

The Do Not Pay Initiative Overview

In April 2012, OMB released a memorandum describing the efforts of OMB and the Department of the Treasury to establish 

the Do Not Pay (DNP) Initiative. An overview of the initiative is outlined below:

Responsibility

Resources

Databases

The DNP Initiative includes multiple resources across the Federal 

Government designed to help agencies determine eligibility to confirm that 

the right recipient obtains the right payment amount. 

Each State or Federal program, and any contractor, subcontractor, or 

agent of a State, including a State auditor or State program are responsible 

for reducing IPs and UPs of a Federally funded State-administered 

program shall have access to, and use of, the Initiative for the purpose for 

verifying payment eligibility.

Each agency shall thoroughly review prepayment and pre-award 

procedures to ensure available databases with relevant information are 

checked to determine eligibility and prevent IPs and UPs before the release 

of Federal funds. 
Page 8 L EAD ∙ T RANSFORM ∙ D ELIVER

Federal 

Agencies

Federally Funded 

State Administered 

Programs

Web 

Based 

Portal 

Services

Federal Eligibility Data

Data 

Analytics

Agency 

Support 

Center

Citizens and 

Businesses

The Do Not Pay Business Center (DNP) is a resource that offers centralized access to relevant data sources for 

verifying payment or award eligibility. DNP offers customized data analysis to help agencies detect fraud, waste, and 

abuse and strengthen internal controls. DNP provides agencies improper payment consultation and ongoing support.

What is the Do Not Pay Business Center? 
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Who Do We Support?

3,252 

Stakeholders

43 Federal Agencies

205 Programs

15 OIGs 

27 Teams

9 States

12 Programs
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How Does DNP Work and When to Use?

The Working System can help mitigate various unintentional errors while simultaneously providing benefits to an agency. 

Additionally, there are 5 primary ways agencies can leverage the DNP Working System. 

Verify Eligibility

Save Time

Save Money

Reduce Errors

BENEFITS TO AGENCY

Online Search

Batch Matching

Continuous Monitoring

Payment Integration

WAYS TO USE DNP

Agencies use a secure online interface to check various data sources to verify eligibility of a vendor, grantee, loan recipient, or beneficiary to receive federal payments. 

All agencies are required to use the Working System to support their payment process. 

Wrong Recipient 

Right Recipient, Wrong 

Amount of $

No Documentation

Misuse of Funds

UNINTENTIONAL 

ERRORS DNP MITIGATES

Web Service/API
Page 11 L EAD ∙ T RANSFORM ∙ D ELIVER

Data can be made available via a combination of Online Search, Batch Match, 

Continuous Monitoring, API, and analytics projects.

Death Data

Registered Entities

• SAM Entity Registration Records -

Restricted (GSA) - Restricted

Debarred Foreign Entities

• Office of Foreign Assets Control 

(OFAC) Department of the Treasury 

(Treasury) - Public

• Death Master File (DMF) Social 

Security Administration (SSA) - Public

• American InfoSource (AIS) Obituary 

and Probate Records - Commercial

• Department of Defense (DOD) Death

• Department of State (DOS) Death

• Electronic Verification of Vital Events 

Fact of Death (EVVE FOD) -

Commercial

• Credit Alert System (CAIVRS) with 

input from DOJ, HUD, SBA,USDA & VA 

- Restricted

• Treasury Offset Program (TOP) Debt 

Check - Treasury - Restricted 

Delinquent Debtors

Additional Data 

Services/Sources

• Data Analytics

• Account Verification Service (AVS)

• Cross Government Payment 

Information

• Identity Verification 

• List of Excluded Individuals and 

Entities (LEIE) - Health & Human 

Services (HHS OIG) - Public & 

Restricted 

• System for Award Management (SAM) 

Exclusion Records - General Services 

Administration (GSA) - Public & 

Restricted

Debarment Data

Current Data Sources and Services

Non-Profit

• Internal Revenue Service (IRS) Tax 

Exemption Lists: - Public

– Automatic Revocation of 

Exemption List (ARL)

– Form 990-N (e-Postcard)

– Publication 78 (Pub 78)
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Newly Designated Data Sources

Multi-Use

• DNP Adjudication

Data - Fiscal 

Service

• Payments, Claims,

and Enhanced

Reconciliations 

(PACER) - Fiscal 

Service

Debarment 

Data

• National

Disqualified List -

Department of 

Agriculture

Incarceration

• Bureau of Prisons

Data - Federal 

Bureau of Prisons

Eligibility 

Data

• National Plan and

Provider 

Enumeration

System (NPPES) -

HHS
Data Designation and Pilots

Derek Pachla 

August 30, 2023
14 L EAD ∙ T RANSFORM ∙ D ELIVER

• A process to evaluate data and notify the public that:

• Treasury will be using information collected on individuals to make 

eligibility determinations; 

• That information will benefit the taxpayer by strengthening Payment 

Integrity; 

• Treasury is permitted to use the data and has considered the 

privacy and/or legal risks; 

• Any other considerations such as cost and expected ROI

Data Designation
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Identify Evaluate Propose Designate

Databases are 

identified through:

• AFR Review

• Agency Feedback

• Industry Standard

• Leadership 

recommendation

• Independent 

Research

DBs undergo 

research and 

evaluation for:

• Use cases and 

opportunities

• Key data elements

• Legal and Privacy 

concerns

• Technical 

limitations and 

feasibility

• Potential ROI

DNP Leadership 

determines course:

• Propose for 

Designation

• Request more 

research

• Pilot

• Reject

Federal Register 

Notice is issued 

with evaluation of: 

• Limits on use

• Privacy Risks

• PI Benefits

• Centralized 

Benefits

• Costs

• ROI and other 

issues

Identifying and Designating Data
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The Pilot Process

Customer 

Agency

• Generates a data 

file

• Reviews results

• Provides 

feedback

s

Do Not Pay

• Holds Contract

• Performs 

matching

• Analyzes Results

• Creates a report

f Data Owner

• Provides data 

and/or services

Partnership

Contract
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Previous and Upcoming Pilots

Piloted and Implemented 

• American InfoSource (Death Data)

• Electronic Verification of Vital Events (Death Data)

Piloted and awaiting Designation

• TheWorkNumber (Income Verification)

Pilot in Progress

• Accurint (comparison to Account Verification Service (AVS))
Account Verification Service (AVS) & 

Cross Government Payment Information

Jessica C. Taylor

Jack Harbour

August 30, 2023
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Payments Overview

• Fiscal Service securely disbursed 1.4 billion payments totaling more than $5.3 trillion in FY 2022:

– These payments went to 100+ million people and entities, with 92% disbursed electronically for agencies such as 

SSA, SSI, VA, Office of Personnel Management (OPM) and IRS.

– Provided mission critical support to the IRS through disbursing 108 million Advanced Child Tax Credit (ACTC) 

payments totaling $47.2 billion dollars and 1.8 million Economic Impact Payments (EIP) totaling $3.8 billion.

• Of the 1.4 billion payments, approximately 0.8% resulted in a “post-payment exception,” including IRS EIPs and

ACTC

Payments:

– 10.6 million claims and cancellations including:

 6.4 million returned payments

 3.3 million stale dated checks that were not cashed within one year

 274 thousand payee claims of non-receipt

 351 thousand agency claims of non-entitlement (e.g., deceased payees)

 Resulting in $35.5 billion returned to Agencies in FY 2022.
Page 20 L EAD ∙ T RANSFORM ∙ D ELIVER

Common Identity, Payee and Payment Integrity Questions

Topics of Interest

Payments to the Deceased

Inter-Agency Benefit Eligibility

Payee Validation (Banking Info, Address)

High Risk Financial Institutions

Compromised Payees and Accounts

Payee Characteristics (DOD, Incarcerated, etc.)

Updates to 31 CFR Part 210

How can we partner to solve 

Payment Integrity issues?
Page 21 L EAD ∙ T RANSFORM ∙ D ELIVER

Cross-Government Solutions 

COMMON 

CROSS-GOVERNMENT 

CHALLENGES

Payee Eligibility

(Are they entitled to the 

payment?)

• Payments to the Deceased

• Inter-Agency Benefit 

Eligibility

Identity Validation 

(Is the payment going to the 

right payee?) 

• Payee Account Validation

• Risk-Based Evaluations

• Central Source of 

Compromised Payees & 

Accounts 

1.5 Billion payments

150 Million individuals

External Data Sources

10.6 Million payment exceptions
Page 22 L EAD ∙ T RANSFORM ∙ D ELIVER

Authentication of 

bank

accounts

and evaluation of 

payee eligibility prior 

to submitting 

payments reduces 

fraudulent activity

*Identify service (another 

capability of AVS)

Account Verification 

Service

Death status 

knowledge can deter 

suspicious

individuals 

from committing 

identity theft and

claiming payments 

of the deceased. 

Electronic Verification 

of Vital Events 

A comprehensive, 

historical

agency-specific

picture of data to help 

identify and resolve 

iimproper payments.

INFO APPS

Innovative tools that continuously monitor & provide real-time insight to enable faster detection of potential 

fraud rings, trends, & improper payments across government payment records.

Payment Integrity Solutions

Compromised 

Accounts

Agency provided 

compromised bank 

accounts data, when 

combined with cross 

government data and 

AVS, enhances the 

ability to identify and 

prevent improper 

payments. 

Support investigative 

community in an ad-hoc 

capacity to assist with 

fraud deterrence using 

various approaches and 

tools. 

Investigative 

Solutions

When combined with our government payment records, 

these tools provide cross-government solutions. 
L EAD ∙ T RANSFORM ∙ D ELIVER 23

Verify Result

✔ Pass Account is open and valid

❌ Decline Account closed or risk factor reported 

? No Data No information, bank may not participate

Input data

RTN

Account #

Payee SSN

Payee Name

Authenticate Result

✔ Pass SSN and Name match with Acct Owner

❌ Decline Neither SSN nor Name match with Acct Owner 

? Risk 1 SSN matches but name does not

? Risk 2 Name matches but SSN does not

1 OPI calls AVS service with payee and account info. 

Can be done anywhere in the payment lifecycle.

2 AVS responds with EWS Verify and Authenticate 

functions Or Customer ID for Non-Participating Banks

3 • OPI integrates AVS response with other cross 

government post-payment data

• Provide response to agency, and agency determines 

appropriate next steps or outcomes

What we’ve learned so far...

AVS generally has 80% RTN coverage

AVS is only as good as the info banks provide

Need outreach to non-participating banks

Need more situational testing to understand results

Need to work with agencies for operational concept

EWS

Participating

Banks

EWS

Contributing 

Banks

Website

API

File

Bank Matching and Ownership Verification (AVS)
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Bank Matching to Validate New Payees & Existing Account Changes

Paying

Agency

Fiscal 

Service

Paying agency provides Payee information to OPI,

prepayment or at time of payment

Payee Info (SSN, Name, RTN, Account)

Payment File, Ad-hoc file

* OPI verifies payee & account with 

Cross-Govt data

• Has this payee been paid before?

• Has payee been paid to this account 

before?

• When was the date of the last 

payment?

• Has this acct. been compromised?

• Has this acct. been previously 

closed?

• Does the payee have a history of 

claims?

Validate acct. with financial institution/AVS

• Is the account valid and open?

• Does the account owner match the 

payee?

• Pass/risk/decline response codes

Fiscal Service OPI Process Flow:

1. Paying agency provides payee info. To OPI

2. *OPI takes additional action to verify payee and 

account with Cross Govt data

3. Verify account and account owner with AVS

4. Complete results and return to paying agency

Consolidate results, assemble file, return responses to Agency

2

3

4

1

Post-process: Paying agency evaluates results and determines 

to pay or research further
Page 25 L EAD ∙ T RANSFORM ∙ D ELIVER

FEMA’s Funeral Relief (AVS & EVVE FOD Use Case)

2 Verify decedent and applicant with Cross-Govt data

Cross-Govt

Post Pay Data

• Is Fiscal aware of death?

• How and when was death reported?

• Has payee been paid to this account before?

• Has payee received other funeral assistance?

• Has this account been compromised?

• Has this account been previously closed?

4

• Was the death reported?

• What is the date of death?

• What jurisdiction was the death reported?

Validate decedent information with NAPHSIS / EVVE

3

• Is the account valid and open?

• Does the account owner match the payee?

• Pass / Risk / Decline response codes

Validate Account with Financial Institution / AVS

FEMA provide Payee, Account, and Decedent information to OPI

FEMA

Funeral Assistance

Fiscal

Service

Decedent Info (SSN, Name, DOD)

Applicant Info (SSN, Name, RTN, Account)

1

5 Consolidate results, assemble file, return responses to FEMA

Pre-Process: FEMA evaluate eligibility criteria using FEMA data and services 

Post-Process: FEMA evaluate results and determine to pay or research further

Fiscal Service OPI Process Flow:

1. FEMA provide decedent and applicant info to OPI

2. Verify decedent and payee with Cross-Gov't data

3. Verify account and account owner with AVS

4. Verify decedent info with EVVE

5. Compile results and return to FEMA
Page 26 L EAD ∙ T RANSFORM ∙ D ELIVER

AVS Use Cases- FY21 - FY22 Impacts

IRS EIP3 & ACTC Portals

• Taxpayers updating banking information

• 2.7 million accounts screened

• $130 million improper payments prevented

IRS Taxpayer Protection Program

(Tax Refund)

• IRS identifies suspected ID theft returns 

• Uses AVS to identify and expedite 

resolution of false ID theft selections

• 9 million tax returns, $42 billion 

screened

• 2 million tax returns, $13 billion 

validated eligible for expedited release 

FEMA Individuals and Households Program

• Screening Critical Needs Assistance 

applications

• 2.5 million accounts screened

• $92 million prevented AVS prevented $222 million in potentially 

fraudulent and/or improper payments between 

Fiscal Years 2021 and 2022
Page 27 L EAD ∙ T RANSFORM ∙ D ELIVER

Address & Email Social Intelligence Service (Identify)

INQUIRY/INPUTS

• First & Last Name (required)

• Address, City, State & Zip 

(required)

• Phone Number

• Date of Birth

• Social Security Number

• Unique ID

• Driver’s License Number & State

• Verification Response

• Customer Response Code

• Customer Alert Message(s)

• Matched Person Data Record

IDENTIFY/CONSUMER *Pilot 

RESPONSE/OUTPUTS

• Email Address

• IP Address

• Name

• Unique ID

• Address, City, State, Zip

EMAIL/SOCIAL 

INTELLIGENCE (ESI) 

Provides insight regarding address, email, and 

social media accounts 
Page 28 L EAD ∙ T RANSFORM ∙ D ELIVER

• Conducted through Interagency Data Sharing 

of accounts used to commit payment redirect 

fraud.

• In conversations with Fraud Analytics teams 

at VA & SSA

• Data sharing agreement approvals in process

• Partner agencies submit lists of daily direct 

deposit changes, OPI matches those against 

accounts previously used in fraud schemes, 

and responds with results

Compromised Accounts

Leverage cross government data analytics to prevent future payments to accounts compromised by fraud

OPI
Do Not Pay Analytics

Death Record Confidence Scoring Tool

Brian Hewitt

August 30, 2023
Page 30 L EAD ∙ T RANSFORM ∙ D ELIVER

• Sources of death data have varying degrees of reliability and data 

quality.

• Death records referencing the same entity may differ or disagree on 

key attributes.

• Agencies have limited time and resources to act, and need to identify 

the most impactful and most urgent cases. 

Business Problem Overview
Page 31 L EAD ∙ T RANSFORM ∙ D ELIVER

Disagreeing Death Records

The data provided here is fictitious and is for illustrative purposes only
Page 32 L EAD ∙ T RANSFORM ∙ D ELIVER

Death Record Confidence Scoring Tool (DRCST) 

5

What is the DRCST? 

• DNP Analytics solution that helps customers optimize improper payment research

• Enables accurate identification of deceased individuals

• Identifies at risk improper payments

• Increases confidence in payment integrity and internal controls

How does the DRC Scoring Tool Work? 

Analyzes all death data 

available to DNP

Converts analysis into a 

confidence score

Incorporates payment 

information to identify the 

improper payments with the 

highest risk

Provides results in a file 

format that is easily 

analyzed by the customer
Page 33 L EAD ∙ T RANSFORM ∙ D ELIVER

• DRCST utilizes a wide range of data sources available to DNP into 

its algorithm: 

• Death Master File – Public 

• American InfoSource – Probate and Obituary 

• Electronic Verification of Vital Events: Fact of Death 

• Department of State Death Data 

• Department of Defense Death Data 

• DNP Portal Adjudication Data 

• Treasury Payment Data

DRCST Data Sources 
Page 34 L EAD ∙ T RANSFORM ∙ D ELIVER

DRCST Networking Process
Page 35 L EAD ∙ T RANSFORM ∙ D ELIVER

Benefits to customers that use the DRCST 

• Agencies’ data is matched to more data sources than what’s currently available in 

the Portal which helps uncover more decedents. 

• Customer agencies have a higher degree of certainty about which payees are truly 

deceased and can prioritize their research efforts to the most impactful cases. 

• DRCST can use data from Payment Automation Manager, reducing the level of 

effort required of customers to use this solution. 

• Results are provided to customers in a user-friendly file on a regular basis to help 

monitor their payment integrity risks over time 

DRCST Benefits
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Death Record Confidence Scoring Tool

Upcoming Enhancements
Page 37 L EAD ∙ T RANSFORM ∙ D ELIVER

Upcoming Enhancements

• Increasing the number of data sources the DRCST utilizes (e.g., full Coverage Death Master File) to expand the overall coverage of the tool. 

• Implementation advanced TIN, name, and date matching algorithms to 

maximize the strength of data matching. 

• Enhancements to the confidence and priority scoring logic to provide the 

most accurate and impactful results to customers. 

Accuracy

• Partnering with customer to create agency-specific deliverables that can 

be integrated into an agency’s current payment and adjudication 

systems. 

• Creating efficiencies within the processing of the DRCST to support 

more frequent delivery of results.

Deliverables
Page 38 L EAD ∙ T RANSFORM ∙ D ELIVER

Contacts

Treasury Working System: donotpay@fiscal.treasury.gov

General Inquiries: opi.outreach@fiscal.treasury.gov

IG Investigation Support: payment.integrity@fiscal.treasury.gov
Fraud Investigations and Inspections Division (FIID)

Bill Wilson

Federal Emergency Management Agency
Federal Emergency Management Agency

Fraud Complaints

40

2020 2021 2022 2023

Fraud Complaints 3,480 19,706 24,105 4,439

3,480 

19,706 

24,105 

4,439 

 -

 5,000

 10,000

 15,000

 20,000

 25,000

 30,000
Federal Emergency Management Agency

CY IHP Totals

41

2020 2021 2022 2023

IHP Total $439,091,01 $1,531,515, $887,942,31 $197,069,06

$439,091,015 

$1,531,515,864 

$887,942,314 

$197,069,062 

$0

$200,000,000

$400,000,000

$600,000,000

$800,000,000

$1,000,000,000

$1,200,000,000

$1,400,000,000

$1,600,000,000

$1,800,000,000
Federal Emergency Management Agency

CY PA Totals

42

2020 2021 2022 2023

PA Total $8,809,448, $31,991,647 $20,553,794 $15,715,008

$8,809,448,666 

$31,991,647,090 

$20,553,794,309 

$15,715,008,7

77 

$0

$5,000,000,000

$10,000,000,000

$15,000,000,000

$20,000,000,000

$25,000,000,000

$30,000,000,000

$35,000,000,000
Fraud Cycle 

Fraud Occurs

FEMA Identifies 

Tactic

FEMA Implements 

Countermeasure 

Fraudsters 

Recognize 

Countermeasure(s) 

Fraudsters Develop 

New Tactic 

Fraudsters 

Implement New 

Tactic
Federal Emergency Management Agency

Individuals and 

Households 

Program (IHP)

Assistance to individuals and families whose 

primary residences have been damaged as a 

result of a presidentially-declared disaster. 

44
Federal Emergency Management Agency

Individual Assistance Fraud Schemes

45

Applicant provides fraudulent 

information and/or documents

Fraudster targets 

disaster survivor 

Fraudster uses stolen identity
Federal Emergency Management Agency

COVID-19 Funeral Assistance – Fraud Schemes

46

Applicant submitted fraudulent 

documents 

Applicant not related to decedent

Inflated invoices 

Multiple applications for the same 

decedent 

Stolen identities
Federal Emergency Management Agency

Social Media 

47
Federal Emergency Management Agency

Public 

Assistance 

Program 

The Public Assistance (PA) program provides 

federal disaster assistance to government 

organizations and certain private nonprofit 

(PNP) organizations following a Presidential disaster declaration. 

• Category A - Debris Removal

• Category B - Emergency Protective Measures

• Category C - Roads & Bridges

• Category D - Water Control Facilities

• Category E - Public Buildings & Contents

• Category F - Public Utilities 

• Category G - Parks & Recreational Facilities 

48
Federal Emergency Management Agency

Public Assistance - Fraud Schemes 

49

Inflated or falsified claims for 

debris removal 

Ghost or phantom employees

Inflated or falsified overtime

Inflated or falsified invoices 

Bribery in contracts 

Billing of equipment for resources 

not utilized

Facilities and/or property not 

damaged by disaster 
Federal Emergency Management Agency

Grants 

Program 

Directorate 

The Grant Programs Directorate (GPD) 

administers and manages 49 different FEMA 

non-disaster grants programs. Examples of nondisaster grants are:

• Assistance to Firefighter Grants

• Hazard Mitigation Grants

• Port Security Grants

• Emergency Management Performance 

Grants

• Homeland Security Grants

• Intercity Bus Security Grants

• Intercity Passenger Rail Program 

50
Federal Emergency Management Agency

Conflicts of interest in 

contracting and procurement

Related parties 

Grant writer contingency fees 

Grants Program Directorate - Fraud Schemes 

51

False information and 

fraudulent documents

Falsified or inflated invoices

Grants not used for approved 

purchases 

Duplication with other grants 
Federal Emergency Management Agency

National 

Flood 

Insurance 

Program 

The National Flood Insurance Program (NFIP): 

• Enables property owners in participating 

communities to purchase insurance 

protection against losses from flooding.

• Requires flood insurance for all loans or lines 

of credit secured by existing buildings, 

manufactured homes or buildings under 

construction in a community participating in 

the NFIP.

52
Federal Emergency Management Agency

National Flood Insurance Program – Fraud Schemes

53

False elevation certificates in order 

to get reduced premiums 

Did not use flood settlement to 

make improvements or repairs

Falsified or inflated flood losses 

Intentionally caused or 

exacerbated flood damage

Falsely claimed dwelling was 

primary residence 
Federal Emergency Management Agency

Identity Theft 

The illegal use of 

someone else's personal 

information for financial 

gain. 
Federal Emergency Management Agency

Synthetic 

Identities 
Federal Emergency Management Agency

Identity Theft 

56

Scammer

Applicant FEMA
Federal Emergency Management Agency

Identity Theft –

Fraud Indicators 

Examples of fraud indicators: 

• Same/similar email address 

Bill.Wilson@mail.com – BillW.ilson@mail.com

• Disposable/anonymous email domains YOPmail, 

mailnasia, mintmail, maildrop 

• Same/similar banking info 123456789 -

0123456789 

• Same phone number

• Same IP address 

• Short/long registration time – 60 seconds to 2 

hours 

• FEMA data differs from Fiscal Service data 

57
Federal Emergency Management Agency

What is FIID Doing?

Multi-pronged approach

• Fraud Investigations

• Prevent and recoup fraudulent disbursements 

• Suspension and debarment actions 

• Program Reviews 

• Fraud Prevention and Awareness Training 

• Internal and external communications

• Intra-agency collaboration and coordination

• Interagency partnerships 

• FEMA-DHS OIG Fraud Working Group

• Collaboration with Bureau of the Fiscal Service 

Federal Emergency Management Agency 58
Federal Emergency Management Agency

FIID Points of Contact

59

FIID Director PRIB Branch Chief

William Wilson Charles Luddeke 

(202) 212-2304 (202) 302.7185

William.Wilson@fema.dhs.gov Charles.Luddeke@fema.dhs.gov

FPIB Branch Chief MFIB Branch Chief

Keith Harmon Mark Pfeiffer

(202) 379-8062 (202) 805-6499

Keith.Harmon@fema.dhs.gov Mark.Pfeiffer@fema.dhs.gov
Questions
Break

10 Minutes
Ross Pearson

Department of Energy

Payment Integrity and Services Division

Office of Finance and Accounting

The DNP Portal Experience
The Do Not Pay Portal Experience

 Background

 Engagements with the DNP Business Center

 How DOE Utilizes DNP

 Capabilities of Continuous Monitoring and Batch Matching 

Functions

 Using DNP to Build Controls

 Questions

63
Background

• Routine use of DNP by HQ Payment Services Team for Federal payments 

to vendors and employees

• Improper Payments Elimination and Recovery Improvement Act 

(IPERIA)

• OMB Circular A-136 Revised (September 18th, 2014)

• “To support this requirement, agencies shall provide a brief 

narrative discussing the agency's actions attributable to the Do 

Not Pay Initiative and respective databases, to include an 

evaluation of whether the Do Not Pay Initiative has reduced 

improper payments or improper awards; identifying the 

frequency of corrections or identification of incorrect 

information”

• Agency Financial Report (AFR)

• DOE officially onboarded Do Not Pay in FY 2018

64
Engagements With the DNP Business Center

• Onboarding DNP

• Working with DOE’s DNP Agency Outreach Liaison

• Legal review process for DNP access 

• Establishment of DNP access and set-up of DNP 

Continuous Monitoring and Batch Matching 

functionalities

• DOE integrated contractors onboarding DNP

• Started as a pilot with Oak Ridge National Laboratory (ORNL)

• Contractors onboarded since ORNL include TJNAF, PNNL, and INL

65
How DOE Utilizes DNP

• Online Search (single search)

• Continuous Monitoring (monthly payee file)

• Batch Matching (one-time comparison)

66
How DOE Utilizes DNP

• Online Search (single search)

• Search for individual or entity and view any matches in portal

67
How DOE Utilizes DNP

• Continuous Monitoring (monthly payee file)

• Screen eligibility for vendors or payees against available data sources 

by sending a bulk file

• Send monthly bulk vendor/payee file via Connect:Direct to match against data 

sources

68
How DOE Utilizes DNP

• Batch Matching (one-time comparison)

• One-time bulk submission for screening upcoming payment 

recipients against data sources

• Send daily file based upon the suppliers tied to new invoice submissions

69
Capabilities of Continuous Monitoring and Batch 

Matching Functions

• Ease of use

• Drilldown based upon match level

• Conclusive

• Probable 

• Possible

70
Capabilities of Continuous Monitoring and Batch 

Matching Functions

• Whitelisting

71
Using DNP to Build Controls

• A-123 Management of Entity Risk and Internal Controls 

Application (AMERICA)

• Payment Integrity Information Act of 2019 (PIIA)

• Strengthening Tools to Obstruct and Prevent Fraud Act of 

2022 (STOP Fraud Act)

72
Using DNP to Build Controls

• New funding for the DOE has increased payment volume

• Infrastructure Investment and Jobs Act (IIJA)

• Inflation Reduction Act (IRA)

• High visibility

• Heavily audited 

• DNP allows an extra internal control to ensure IIJA and IRA 

funds are going to the proper recipients

73
Questions

74
Understanding Your Do Not 

Pay (DNP) Portal Experience

Payment Integrity Day:

Portal Experience Round Table
Using the DNP Portal

Portal Experience Round Table
Free web-based Portal and central location for improper payment 

related data needs

Online Search

User can search an individual or entity and view matching records 

Batch Matching

One-time bulk submission for screening grants or loan payments against specified data sources

Continuous Monitoring

Continuous screening for eligibility verification against specified data sources using a grantee or loan 

recipient listing

Web Service/API

A Web Service or Application Programming Interface (API) creates a connection with agency payment 

systems and the DNP Portal. This integrates the functionalities of the Portal within agency internal 

systems.

• Single Query API call contains the search criteria of one entity to be matched against your agency's 

approved data source(s). The DNP response will include data source match result(s) for that single entity.

• Multiple Query API call contains the search criteria of up to 100 entities to be matched against your 

agency's approved data source(s). The DNP response will include data source match result(s) for the 

searched entities.

DNP Portal Functionalities and Tools
Polling Question: DNP Portal Access

Do you currently have access to 

the DNP Portal?
Polling Question: Primary Work Activities

As part of your current job, which 

of the following categories best 

describe the primary assignments 

for which you are responsible?

Please select all that apply.
Page 80 L EAD ∙ T RANSFORM ∙ D ELIVER

Pre-award

Before you start to pay, search DNP to make sure it’s okay to pay this

person or company.

Pre-payment

Check again throughout the time this person or company is getting 

payments or set up to monitor their eligibility. You can also 

research matches.

At Time of Payment (Payments)

Agency payments submitted to Treasury via the PAM file are automatically 

matched against death data sources available in the Portal through the 

Payments function.

Post-payment

Use Data Analytics to get reports and see trends. Use the reports to repair 

any problems and improve your service.

DNP and the Payment Lifecycle
Polling Question: Payment Types

In what area of payments do 

your primary responsibilities 

fall? Please select all that apply.
Challenges 

to using the 

DNP Portal
Polling Question: DNP Portal Challenges

Which of the following 

challenges impacts your 

experience using the DNP 

Portal the most? Please 

select all that apply.
Difficult to 

Understand 

Matches

Not Enough 

Relevant Data 

Sources

Not Enough 

Information to 

Make a Decision

Repetitive 

Actions

Incorrect 

Matches

Transmitting 

Data to the DNP 

Portal

Exporting 

Matches from 

the Portal

Viewing or 

Saving Reports

Common DNP Portal Challenges

>Missing Data

>Lack of Guidance

>Multiple Searches

>Repeat Results

>Match Results

>Data Fields

>Death, Debt, 

Debarment

>TIN/SSN Matches

>Wrong 

Person/Entity

>Batch Matching

>Continuous 

Monitoring

>PDF Summary + 

Details

>Bulk Excel 

Downloads

>Adjudication 

Summary Report

>Payment Activity 

Report

Adjudicating 

Matches

>Online Search

>Bulk Record 

Matching

>Payment 

Integration

Enrolling in the 

DNP Portal

>User Enrollment 

Process

>Obtaining Access
Challenge #1: Difficult to Interpret Results
Text Question: Understanding Match Results

What kind of match 

results are difficult to 

understand in the DNP 

Portal?
Challenge #2: Not Enough Relevant Data Sources

Death Sources

American InfoSource Death Data (Obituary/Probate) | SSA Death Master File (DMF) | Department of 

Defense (DOD) Death Records | Department of State (DOS) Death Records | Electronic Verification of 

Vital Events Fact of Death (EVVE FOD)

Debt Sources

Credit Alert System (CAIVRS) | Treasury Offset Program (TOP)

Debarment Sources

Automatic Revocation of Exemption List (ARL) | Form 990-N (e-Postcard) | List of Excluded Individuals 

and Entities (LEIE) | Office of Foreign Assets Control (OFAC) | Publication 78 (PUB 78) | System for 

Award Management (SAM) Entity Registration Records | System for Award Management (SAM) 

Exclusion Records
Challenge #3: Not Enough Information to Make a 

Decision
Polling Question: Data Types (Categories)

Which of the following types 

of data would help you make 

an eligibility decision?

Please select all that apply.
Polling Question: Income Data

What are the sources of this determination (e.g., 

statutes, regulations, etc.)?

How recent must your income data be?
Challenge #4: Repetitive Actions

Free web-based Portal and central location for improper payment 

related data needs

Online Search

User can search an individual or entity and view matching records 

Batch Matching

One-time bulk submission for screening grants or loan payments against specified data sources

Continuous Monitoring

Continuous screening for eligibility verification against specified data sources using a grantee or loan 

recipient listing

Web Service/API

A Web Service or Application Programming Interface (API) creates a connection with agency payment 

systems and the DNP Portal. This integrates the functionalities of the Portal within agency internal 

systems.

• Single Query API call contains the search criteria of one entity to be matched against your agency's 

approved data source(s). The DNP response will include data source match result(s) for that single entity.

• Multiple Query API call contains the search criteria of up to 100 entities to be matched against your 

agency's approved data source(s). The DNP response will include data source match result(s) for the 

searched entities.
Text Question: Repetitive Actions

What repetitive or redundant 

actions have you found 

while using the DNP Portal? 
Challenge #5: Incorrect Matches

Examples of Incorrect Matches

• Individual’s SSN matches an Entity’s TIN

• Entity Appears on Death Data Sources

• Individual Appears on Entity-Related Data Sources

• Shared/Duplicated Names (e.g., Jr./Sr.) 
Text Question: Incorrect Matches

If you have experienced challenges with incorrect 

match results in the DNP Portal, what were they?

Have you experienced challenges with incorrect 

match results in the DNP Portal?
Polling Question: Individuals and Entities

When you search for entities in 

the DNP Portal, approximately 

what percentage of returned 

matches are for individuals 

instead?
Sharing 

feedback

Portal Experience Round Table
What is Feedback?

• Evaluation: Thoughts, Opinions, Recommendations, Advice, 

Suggestions

• Examples: Surveys, Conversations, Chat Results, Focus Groups, Polls

• Confirmation: Evaluating and confirming payment eligibility using 

DNP match results

• Examples: Online Searches, Batch Matching, Continuous Monitoring, Payment 

Integration, DNP Analytics Projects
Why is Feedback Valuable to DNP?

• Demonstrates Value to Agencies: Improper 

Payments Identified/Prevented

• Improves the DNP Business Center: New Portal 

Functionalities; New Data Sources; New Training 

Videos 

• Improves DNP Analytics: Refined Match Results; 

Increased Improper Payments 

Identified/Prevented
How does DNP collect feedback for Analytics Projects?

Analytics Solutions services range from consultation to fully-integrated data solutions that can be 

customized to your business.

Services

Consultation Data Analysis Services Reusable Analytics Solutions Integrated Analytics Solutions

Feedback
How does DNP collect feedback in the Portal?

Outcome Tool (Online Search, Batch Matching, Continuous Monitoring)
Polling Question: Outcome Tool

If you have not used the Outcome Tool, please tell us 

the reason(s) why.

Please select all that apply.

Have you ever used the Outcome Tool in the DNP 

Portal to provide feedback?
How does DNP collect feedback in the Portal?

Payment Integration
Polling Question: Payment Integration

If you have not adjudicated a death match using 

Payment Integration, please tell us the reason(s) why.

Please select all that apply.

Have you ever adjudicated a death match using 

Payment Integration?
Polling Question: Sharing Feedback

What would be your 

preferred method for 

providing feedback

in the DNP Portal?
Enhancement Opportunities:

Shaping the future of DNP

Portal Experience Round Table
Enhancement Opportunities

>More Data Sources

>Easier Bulk Record Matching Capabilities

>Allowing Multiple Searches in Online Search

>Improved Matching (Incorrect Matches)

>Streamlining the User Enrollment Process

>Ability to Perform Point-In-Time Matching

>Providing Real-Time Data for Matches
Enhancement #1: More Data Sources

Death Sources

American InfoSource Death Data (Obituary/Probate) | SSA Death Master File (DMF) | Department of 

Defense (DOD) Death Records | Department of State (DOS) Death Records | Electronic Verification of 

Vital Events Fact of Death (EVVE FOD)

Debt Sources

Credit Alert System (CAIVRS) | Treasury Offset Program (TOP)

Debarment Sources

Automatic Revocation of Exemption List (ARL) | Form 990-N (e-Postcard) | List of Excluded Individuals 

and Entities (LEIE) | Office of Foreign Assets Control (OFAC) | Publication 78 (PUB 78) | System for 

Award Management (SAM) Entity Registration Records | System for Award Management (SAM) 

Exclusion Records
Enhancement #2: Easier Bulk Matching Capabilities

Free web-based Portal and central location for improper payment 

related data needs

Online Search

User can search an individual or entity and view matching records 

Batch Matching

One-time bulk submission for screening grants or loan payments against specified data sources

Continuous Monitoring

Continuous screening for eligibility verification against specified data sources using a grantee or loan 

recipient listing

Web Service/API

A Web Service or Application Programming Interface (API) creates a connection with agency payment 

systems and the DNP Portal. This integrates the functionalities of the Portal within agency internal 

systems.

• Single Query API call contains the search criteria of one entity to be matched against your agency's 

approved data source(s). The DNP response will include data source match result(s) for that single entity.

• Multiple Query API call contains the search criteria of up to 100 entities to be matched against your 

agency's approved data source(s). The DNP response will include data source match result(s) for the 

searched entities.
Polling Question: Easier Bulk Matching Capabilities

Which of the following 

enhancements would be 

most valuable for

bulk matching?
Enhancement #3: Allowing Multiple Searches in Online Search
Enhancement #4: Improved Matching (Reduce Incorrect Matches)

Examples of Incorrect Matches

• Individual’s SSN matches an Entity’s TIN

• Entity Appears on Death Data Sources

• Individual Appears on Entity-Related Data Sources

• Shared/Duplicated Names (e.g., Jr./Sr.) 
Polling Question: Improved Matching

Rank the following matching 

enhancements in order of 

importance:
Enhancement #5: Streamlining the User Enrollment Process

PIV/CAC/LincPass Onboarding CSP (ID.me or Login.gov) Onboarding
Enhancement #6: Point-in-Time Matching

Current Status

All data sources within the DNP Portal show an individual’s or entity’s current status. 

Point-in-Time Matching

Ability to see an individual’s or entity’s status as of a particular date (i.e., historical).
Enhancement #7: Real-Time Data for Matches

Daily Weekly Monthly Varies

SAMENT AIS-OBIT DOD EVVE FOD

SAM-EXCL-PUB AIS-PROB DOS CAIVRS

SAM-EXCL-RES DBCK ARL

OFAC DMF FORM 990-N

PUB 78

LEIE-PUB

LEIE-RES

Timing of Data Source Updates for the DNP Portal
Enhancement Opportunities

>More Data Sources

>Easier Bulk Record Matching Capabilities

>Allowing Multiple Searches in Online Search

>Improved Matching (Incorrect Matches)

>Streamlining the User Enrollment Process

>Ability to Perform Point-In-Time Matching

>Providing Real-Time Data for Matches
Polling Question: Enhancement Area

Rank the enhancements 

below in order of 

importance:
Text Question: Additional Enhancements

Are there any other 

enhancements you would 

recommend improving 

your DNP Portal 

experience?
Page 119 L EAD ∙ T RANSFORM ∙ D ELIVER

Future Topics and Events

Payment Integrity Training

Other Services Fraud Prevention Topics

Best Practices Working System 

Enhancements

Data Analytics

Events on Payment Integrity

In future events, we will cover these topics...
Questions & 

Closeout