The OTCnet

Integrated 

Solution for Card 

Processing

The Bureau of the Fiscal Service (Fiscal Service) Over-theCounter Division has an integrated solution for credit and 

debit card processing within OTCnet. The OTCnet 

Integrated Solution is a credit, debit, and Visa/Mastercard 

gift card payment method that incorporates the current 

Card Acquiring Service (CAS) process. With the addition of 

the Integrated Solution, OTCnet is the only one-stop-shop 

payment option for agencies over-the-counter collections 

needs, seamlessly offering Cash, Check, and Card 

processing without needing to access multiple 

applications.

 Verifone M440 Point of Sale (POS) Terminal

Benefits of the OTCnet Integrated Solution

• All-in-one collection option for Cash, Check, 

and Card Processing – no need to switch 

applications

• Transmittransactions automatically for 

settlement

• 24/7 tech support and extensive training

resourcesreadily available

• Use the latest point of sale (POS) 

terminal for quicker paymentprocessing 

and shorter lines

• Decrease usertraining time by housing 

multiple payment options on OTCnet

• Future plansto incorporate reporting

functions on OTCnet

Agency steps for using the OTCnet Integrated Solution

Fiscal Service has designed the OTCnet Integrated Solution to be extremely user friendly. Beginning with the 

addition of the new payment method, Card Processing will be familiar to users of OTCnet. The process is 

also very simple, and is broken down into a few steps:

• Agency userlogs into OTCnet and selects the Card Processing tab

• Customerinteracts with the terminal to complete the transaction

• Card transaction follows existing CAS process

• Agencies can view their reports in CIR
Rollout support provided by the OTCnet Team

The OTCnet Deployment Team will assist your agency every step of the way when rolling out the OTCnet 

Integrated Solution to your agency. Each agency will have a dedicated Deployment Specialist as their single 

point of contact, providing personalized assistance to ensure the rollout process is as smooth as possible.

Onboarding toolkit provided by the OTCnet Team

The OTCnet Integrated Solution toolkit provides resources to aid agencies with the onboarding process. 

The toolkit is available on the OTCnet website and will guide agenciesforthe duration of the onboarding 

process. The toolkit will include:

• Card Processing AgencyOnboarding Worksheet – An action item checklist for agenciesto utilize when 

preparing for adding Card Processing

• Card Processing FAQ Document – A list of frequently asked questions you can expectto encounterand 

the answers for addressing user concerns

• Card Processing Hardware Overview Resource – Provides details of all OTCnet-supported point-of-sale 

hardware equipment available for purchase and instructions on ordering the hardware

• Card Processing Fact Sheet – Document providing the facts and featuresof Card Processing

Additionally, training materials will be provided to deliverinstructions forspecific tasks and activities 

related to the OTCnet Integrated Solution for Card Processing.

For more information about the OTCnet Integrated Solution for Card Processing, contact: 

ReginaldMcKinney

Reginald.McKinney@fiscal.treasury.gov

Ava Singleton 

Ava.Singleton@fiscal.treasury.gov