KFC Dispatch 

U . S . D e p a r t m e n t o f t h e T r e a s u r y

K a n s a s C i t y F i n a n c i a l C e n t e r

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Certifying Officer (CO) Training: 

Release 2.0! 

Fiscal Service’s Payment Management is pleased to announce the latest release of 

its online training modules for Certifying Officers—CO Training 2.0! 

CO Training is available 24/7 online for Certifying Officers and anyone involved in 

making federal payments at https://www.fiscal.treasury.gov/cotraining 

Release 2.0 offers several new content learning modules on: 

Federal Shared Service Providers 

Internal Controls 

Payment Certification Systems 

There are also three new Job Aids available in the Resources section: 

An explanation of “Legal, proper, and correct”

A reference on Relief from liability 

An overview of the different types of agreements between service providers and 

agencies 

In addition, the Resources section is enhanced with a new Case Study, with a scenario for better understanding of the concepts of liability and relief. 

All of this was added to the CO Training fundamentals that were introduced last year 

in CO Training 1.0: Treasury’s history, the certification process, CO responsibilities, 

and the tools, applications, and assistance available to CO’s.

CO training is part of the Fiscal Service performance enhancement strategy for certification credentialing requirements for delegations and designations, and the renewal of delegations and designations, as described in TFM Volume 1, Part 4A, 

Chapter 3000. 

For questions on CO Training, please contact the Payments Call Center at (855) 868

-0151, option 2, option 0, or e-mail payments@fiscal.treasury.gov.

.
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ASAP.gov—www.Fiscal.Treasury.gov/ASAP

The Automated Standard Application for Payments (ASAP) helps recipient organizations quickly, accurately and securely receive electronic payments from pre-authorized accounts established by federal agencies. 

ASAP.gov is where the Department of the Treasury provides this service at no cost to federal agencies and 

their recipients. ASAP’s electronic payment programs are:

Grant—disburses grant payments to grantees.

Debit Card—provides federal agencies a flexible yet secure alternative to cash payments.

1031 / Letter of Credit—reimburse financial agents for services performed for a federal agency.

Fiscal Year 2017 (1st / 2nd Quarter)

The ASAP Help Desk received and resolved 8,456 phone calls

Assisted 910 customers successfully enroll into ASAP.gov

Highlights

 Our 2017 ASAP.gov user training events are now open for registration and the next webinar is being 

offered May 10, 2017. These training sessions are offered by our ASAP operations outreach team and 

are created to address specific needs of federal agencies as well as recipient organizations. For more 

information and to register for these training sessions, please visit www.Fiscal.Treasury.gov/ASAP

 On March 18, 2017, ASAP.gov Release 24 was successfully launched into production. Included in this 

release was a change to Interstate Reciprocal Overpayment Recovery Arrangement (IRORA) that allows states utilizing ASAP to differentiate transfers of overpayment collections from transfers for regular reimbursements. ASAP also implemented phase one of its efforts to comply with HSPD-12 requirements, enhancing security and reliability of user identification. This initial phase requires dual factor 

authentication for all Fiscal Service and Federal Reserve Bank users.

 The ASAP.gov project called Communications Transport Infrastructure (CTI) continues on course to be 

implemented no later than June 30, 2017. CTI is an initiative to streamline and improve the resiliency 

of ASAP communications with its batch filing Federal Agencies. When complete, CTI will enable ASAP 

to seamlessly fail over all connect direct nodes with minimal manual intervention. To ensure a seamless transition to CTI, the ASAP.gov team will continue to communicate with technical staff of each 

Batch-Filing Agency. If you have any immediate questions, please email Cara Christianson Riley at 

cara.christianson.riley@fiscal.treasury.gov or call 816-414-2014.
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Highlights– continued

 Starting March 2018, ASAP.gov will support Same Day ACH (SDA) payments. Currently, only Fedwire payments can settle the same business day. While this adds extra payment convenience, we 

are still dedicated to maintaining payment integrity and agency control. As a result, Federal Agencies can disable this functionality at the Agency Location Code / Region level.

 As a reminder, our ASAP Operations Team provides the Federal Agency Dormant Account Report 

as a courtesy to Agency Certifying Officer(s) and Point of Contact(s). Your Agency can use this 

Dormant Account Report as a tool for clearing old accounts that will no longer be used to disburse 

funds. If you have any questions regarding Dormant Accounts, please email Shawn Lloyd at 

shawn.lloyd@fiscal.treasury.gov or call 816-414-2226.

 
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Over the past several years, a number of government organizations have engaged with the Bureau of 

the Fiscal Service to have their payments disbursed through Treasury. The Kansas City Financial Center 

(KFC), partnering with Payment Management (PM) business lines, the Philadelphia Financial Center 

(PFC), and other Treasury services, have brought on board several non-Treasury Disbursed Organizations (NTDO), customer agencies to Treasury. Depending on the needs of each agency, transitions can 

be extensive and complex, with some spanning several years and multiple phases. KFC has managed 

approximately 40 phased projects to move NTDOs to Treasury disbursing and services since October 

2011.

In early 2017, another two new customer agencies moved into payment production at Treasury: the 

Defense Agencies Initiative (DAI) and the Library of Congress (LOC). DAI made its first successful payments on January 11, 2017, and is the sixth Department of Defense (DoD) agency to come on board as 

TDO. The transition to TDO for DAI’s payments is notable not just in its own right, but also because the 

transition incorporated several key, Department-wide initiatives for DoD. These Departmental initiatives provide standardized processing, streamlined cash management, and ultimately improve efficiencies and reduce costs to the taxpayer.

The completion of LOC’s transition to Treasury disbursing is noteworthy, as well. In addition to the hard 

work and dedication of the LOC and Treasury teams to complete the project, it is one of a handful of 

organizations outside of the Executive Branch that, despite having the authority to disburse its own payments, has opted to become TDO. By taking advantage of the Treasury’s experience in financial management, economies of scale, and efficiency in payment processing, LOC can stay focused on its primary 

mission to the people.

These and the many other TDO transition projects represent the great efforts and hard work of countless participants across PM and Fiscal Service, as well as the essential cooperation, trust, and support of 

our customer agencies’ leadership and staff. KFC is proud of the excellent relationships Fiscal Service 

maintains with its customers as we continue toward improved financial management for the government, for payment recipients, and for the American taxpayer.

Treasury Disbursed Organizations (TDO): 

New Customers & Notable Projects 
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Fiscal Service 2017 Payment Outreach -

"Future of Payments"

Payment Management will host informational sessions on payment initiatives for federal agencies. There is 

no charge for these informational sessions. Payment Management will be presenting project overviews and 

special panel topics for 2017 for the following applications: 

Post Payment System (PPS)

 PPS Schedule Update

 Agency Onboarding (to include Update on PIV)

Agency Testing (Agreements/Test data requirements)

Invoice Processing Platform (IPP)

 OMB Mandate for e-Invoicing: 2018 approaches

Vendor Enrollment for Payment Notifications

Payment Management Policy Updates

 Certification Training

Payment Related Treasury Financial Manual (TFM) Updates

Automated Standard Application for Payments (ASAP)

 Tips for ASAP Users to Further Strengthen their Operational Efficiency

 Tips for ASAP Users to Further Strengthen their Payment Integrity

Tips for ASAP Users to Further Strengthen their Payment Security

Secure Payment System (SPS)

 Originating Agency ID (OAID) selection for Type A payments

 Broadcast Messaging

 PAM Notification Report in SPS

Payment Types for Wire payments

Payment Automation Manager (PAM) / Payment Information Repository (PIR)

 Data Integrity

 File Format version updates

 Financial Organization Master File (FOMF)
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International Treasury Services (ITS.gov)

 Addition of countries available for international payments

Expansion of agencies using ITS.gov

Do Not Pay (DNP)

 DNP Focus Groups

 DNP Business Process Management Success Stories

DNP Future Outlook (Web service, Data Source updates)

Government Wide Accounting (GWA)

 Now That You're a CARS Reporter

 CARS Enhancements

Fiscal Service 2017 Payment Outreach -

"Future of Payments"

Fiscal Service 2017 Payment Outreach-”Future of Payments”
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Mailing Address: Website Address:

Department of the Treasury http://www.fiscal.treasury.gov

Bureau of the Fiscal Service

Kansas City Financial Center

P.O. Box 12599-0599

Kansas City, MO 64116-0599

 

EXECUTIVE OFFICE 

 Gary M. Beets, Executive Director (816) 414-2001

 Susan Robinson, Deputy Director (816) 414-2002

 General Information (816) 414-2000

 Facsimile Machine (816) 414-2020

CUSTOMER SERVICE BRANCH (CSB) 

 Julie Nielsen, Manager (816) 414-2102

 Tony Byers, Customer Relationship Management Section (CRM) Supervisor (816) 414-2176

 Michael Sibert, Administrative Officer (816) 414-2057

 Facsimile Machine (CRM) (816) 414-2192

 Facsimile Machine (General) (816) 414-2066

 KFC Payment Call Center Payments@fiscal.treasury.gov (855) 868-0151 Option 2, Option 0

 (816) 414-2100

Statistical Collections and Report Branch (SCRB) 

 Crystal Duckworth, Manager (816) 414-3611

 Facsimile Machine (816) 414-2180

DIVERSIFIED PAYMENT SERVICES BRANCH (DPSB) 

Francie Abbott, Manager (816) 414-2151

Walker Woods, Diversified Payments Processing Supervisor (816) 414-2188

Facsimile Machine (General) (816) 414-2180

Facsimile Machine (DPSB) (816) 414-2120

Fedwire Help Desk KFCFedwire@fiscal.treasury.gov (816) 414-2341

ASAP Help Desk KFC.ASAP@fiscal.treasury.gov (816) 414-2145

ITS.gov Help Desk ITS.Operations@fiscal.treasury.gov (816) 414-2125

ITS.gov Enrollment ITSEnrollment@fms.treas.gov (816) 414-2150

OPERATIONS SUPPORT BRANCH (OSB) 

Cynthia M. Sheppard, Manager & PAM Project Manager (816) 414-2301

Ed Barlett, Supervisor – Payment Applications Support Section (816) 414-2304

Jesse Chavez, Supervisor – SPS Project Manager (816) 414-2108

Aric Wright, Supervisor – PIR Project Manager (816) 414-3606

Tequilla Baskin, Production Support Help Desk Supervisor (816) 414-2322

General Information (816) 414-2300

Facsimile Machine (816) 414-2367

PAM Help Desk PAM.Help.Desk@fiscal.treasury.gov (816) 414-2340

SPS Help Desk KFC.SPS.Help.Desk@fiscal.treasury.gov (816) 414-2340

PIR Help Desk PIR.Help.Desk@fiscal.treasury.gov (816) 414-2340

PAYMENT & MAIL OPERATIONS BRANCH (PMOB) 

Toni Mussorici, Manager (816) 414-2204

Carol Matthews, Deputy Manager (816) 414-2181

Donald Watts, Operations Supervisor (Day Shift) (816) 414-2206

Nick Norton, Mail Operations Supervisor (816) 414-2196

Ian Schmidt, Printing, Check and Enclosing Supervisor (816) 414-2277

James Lee, Operations Supervisor (Evening Shift) (816) 414-2307

Payment Operations Section (816) 414-2350

Facsimile Machine (Mail) (816) 414-2217

Facsimile Machine (Operations) (816) 414-2373

U.S. Department of the Treasury 

Bureau of the Fiscal Service 

 Kansas City Financial Center 

 Kansas City, Missouri
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Department of the Treasury, Bureau of the Fiscal Service, Kansas City Financial Center 

P.O. Box 12599-0599, Kansas City, Missouri 64116-0599 

Phone: (816) 414-2100 

Fax: (816) 414-2192 

KFC employs a staff with diverse talents and skills sets that allow us to meet and exceed 

the opportunity to serve our customers. Professional certifications achieved in 2017 

include:

CERTIFIED CONTACT CENTER PROFESSIONAL

Operations Support Branch

Tequilla Baskin

Casey Conley

Jared Guthrie

Rita Moburg

Cedric Norton

Antoinette Williamson

Customer Service Branch

David Blakeman

Bruce Dean

Ty Edwards

Steve Peterson

Diversified Payment Services Branch

Karla Moon

Dorothy Perrett

Payment Mail and Operations Branch

Nick Norton