February 2020

R E L E A S E 6 . 2

Overview of Release

Release Enhancements

Continuous Monitoring Portal User Interface Redesign

Description: Between August 2019 and March 2021, the Do Not Pay Portal will be undergoing a major redesign based on user 

feedback. The purpose of this redesign is to improve the ease of navigation and increase the usefulness of the various functions. 

Currently, Online Search, Batch Matching, and Continuous Monitoring are the redesigned functionalities. All other functionalities 

will remain in the Legacy Portal until their scheduled upgrade (see Future Updates).

Redesigned Continuous Monitoring Landing Page

• Continuous Monitoring Portal User Interface Redesign

• Viewable Matches Limit

• New Matched File Indicator

• Export Limit

• Outcome

• Future Updates

Announcements 

New messages will posted 

here.

Legacy Portal

Click to go to the legacy 

modules.

Continuous Monitoring 

Click here to launch.

Match Level

Clicking on a number will take you to the 

Payment Results filtered by the corresponding 

match level of Conclusive, Probable, or Possible.

Navigation Bar 

Attempting to click on any icons other than Online Search, 

Batch Matching, or Continuous Monitoring will result in a 

pop-up box directing users to click on the link at the top of 

the screen to re-direct to the legacy Portal.

Export Format 

Click on the drop-down 

arrow to choose the file 

format for exporting results.

Export All 

Click here to 

Open or Save 

results.

View Results 

Click here to see 

Payment Results 

onscreen for the 

corresponding file.

Help

Click here for guidance 

relevant to the current 

page.
February 2020

Release Enhancements (cont.)

Payment Results Screen

• You can filter your list by selecting from the drop-down menus for Match Level, Data Source, and Agency 

Location Code. Multiple selections can be made in each drop-down.

• Click [View Results].

Match Detail Screen

• The Match Detail screen displays matches based on available data sources. Click anywhere within the data source box 

to show details. *Note: Match Detail information is now split between the general information displayed at the top of 

the page and the data source information at the bottom.

• To save or print the details, click [Save/Print Detail].

• To see greater detail, click [Show].

• If a record you know represents a proper payment and is continually showing up in match results, you can choose to 

apply a Whitelist Reason. Select the hyperlinked text in the Whitelist Reason column to do so.
February 2020

Release Enhancements (cont.)

New Matched File Indicator

Description: If either Batch Matching or Continuous Monitoring includes new match results that have not been 

viewed by the user, a green circle will be displayed next to the corresponding icon in the navigation bar. 

Viewable Matches Limit

Description: The Portal has a maximum limit of 50,000 viewable matches on the File Selection page. If a submitted 

file exceeds this limit, the [View Results] button is replaced with an [Export Only] button along with a blue exclamation 

mark. Hovering the cursor over this exclamation mark will result in a pop-up window informing the user of this limit, 

and instructing them to export the file in order to view. Users are able to filter the export file by match level.

Export Limit

Description: The Portal has a maximum limit of 200,000 records for export. If a user attempts to export a file that 

exceeds this limit, an Export Limit Exceeded window will open. This window will display the records grouped by match 

level, and any group within the limit that can be exported will be selectable. 
February 2020

Release Enhancements (cont.)

Outcome

Description: At the bottom of the Match Detail page is the Outcome section that provides valuable information 

regarding the resolution of matches. This information helps to measure the effectiveness of the DNP Portal in 

identifying and preventing improper payments. (Accepted symbols for Dollars field $ and .)

Future Updates

Timeline for Functionality Upgrades to Redesigned Portal

This diagram shows the timeline in which each of the functionalities will be upgraded to the redesigned site, with a completion date by March 2021.