CONTENTS

 2 Do Not Pay (DNP) Day 

Goes Virtual!

3 DNP Goes to Austin

 4 DNP Finds Success 

Working with Oregon’s 

Secretary of State 

Audits Division

5 You Speak, DNP Listens

6 Have You Heard?

DNP Has Developed a 

Training Page

7 Recertification is Crucial 

to DNP...and You!

8 Announcements

JUNE 2020
DO NOT PAY (DNP) DAY GOES VIRTUAL!

The DNP Business Center conducted its first virtual DNP Day on April 

14, 2020 with great success, given mandates to stay at home and observe 

social distancing.

There were more than 80 attendees who represented varying sectors of 

the improper payments community, including states, federal agencies, and 

offices of inspectors general. In six hours, DNP provided two sessions. The 

morning session included an Introduction to DNP, a Website Walk-Through, 

the Computer Matching Agreement Process, and a States Overview. The 

afternoon session focused on Analytics, Portal Enhancements, a Portal 

Demonstration, and an Overview of the Payment Integrity Center of 

Excellence. Please click here to view the DNP Day Presentation.

Feedback from attendees of DNP Day indicates that a virtual delivery 

of DNP Day is the preferred method of delivery and that, while attendees 

would recommend it to their colleagues, DNP would benefit from adjusting 

the time of day to appeal to a wider audience in different time zones.

If you would like to be added to the next DNP virtual event, please send 

an email to donotpay@fiscal.treasury.gov.

DNP DIGEST NEWSLETTER 2

DNP DAY ATTENDEES BY AGENCY

14

12

10

8

6

4

2

0

DHS

DOE

DOL

ED

FCC

FEMA

FTC

Gmail

HHS

HUD

DoD

DOC

OIGs

SBA

SSA

State Agencies

Treasury

USDA

VA
Pictured above are Shannon Alkhalaf, DNP FRB St. Louis, Dominique McCreary, 

Manager DNP Business Center, Jeremy Johnson, VA FSC

DNP traveled to Austin in February 2020 for a twoday onsite meeting at the Department of Veterans Affairs 

(VA) Financial Services Center (FSC). From the moment 

DNP arrived, FSC was ready to hit the ground running to 

collaborate on improper payment reducing initiatives for 

Fiscal Year (FY) 2020.

FSC walked DNP through its payment processes and 

identified areas of risk. DNP discussed potential solutions 

it could offer to help mitigate improper payment risks, 

increase data quality, and enhance internal controls. DNP 

provided FSC with a Portal demonstration and assessed 

their current usage of the DNP Program. FSC was eager to 

discuss ways to expand use of DNP throughout the agency, 

and to move into using DNP in the pre-award and prepayment phases of the payment lifecycle for its programs. 

By the end of day two, FSC agreed to move forward on all 

the DNP initiatives proposed for FY 2020.

DNP DIGEST NEWSLETTER 3

Not only was the onsite meeting extremely 

productive, but it helped strengthen the 

relationship between FSC and DNP. FSC invited 

DNP to a live jazz band performance and food 

tasting in celebration of Black History Month. DNP 

is excited to continue to meet in-person with FSC 

on a quarterly basis going forward.

DNP GOES TO AUSTIN
DNP FINDS SUCCESS WORKING WITH OREGON’S 

SECRETARY OF STATE AUDITS DIVISION

In 2018, DNP engaged the Oregon Secretary 

of State Audits Division (OSSAD) to understand 

Oregon’s business processes to identify areas of 

opportunity and improper payment challenges 

with the state’s Medicaid, Supplemental Nutrition 

Assistance Program (SNAP), Temporary 

Assistance for Needy Families (TANF), and 

Employment Related Day Care (ERDC) programs. 

Through this engagement, DNP developed a 

series of analyses to evaluate the effectiveness 

of Oregon’s programs in preventing improper 

payments, and to determine other areas of 

opportunity to strengthen. With more than 1.4 

million records transmitted from OSSAD, DNP 

Analytics reviewed active beneficiaries and 

providers, and assessed the overall data integrity 

of these records. This engagement produced two 

analytics projects for the State of Oregon.

DNP DIGEST NEWSLETTER 4

According to the Secretary of State’s press 

release outlining the state’s publicly released 

audit report, DNP identified a process weakness 

that put Oregon, and the rest of the nation, at 

risk of automatically renewing Medicaid coverage 

for deceased individuals. The analysis also found 

that using DNP would help mitigate the risk of 

improper payments being made on behalf of 

deceased individuals. The analysis identified 

more than $790,000 in savings; generating a 

return on investment of $286 in savings for each 

$1 spent researching data matches. In addition, 

DNP discovered a data entry error that, if left 

unnoticed, could have caused more than $6 

million in potential improper payments.

Due to the success of these projects, Oregon 

continues to advocate for DNP as a viable tool 

for preventing and identifying improper 

payments across states. As part of the OSSAD 

recommendation, individual programs within 

the state have been encouraged to begin 

collaborating with DNP.

“I am encouraged to see the Department 

of Human Services and Oregon Health 

Authority working to gain access to these 

important tools that will help our state save 

money and resources. In programs like 

Medicaid, every penny counts, and I am glad 

that Do Not Pay has helped identify these 

savings.” said Secretary of State Bev Clarno.

You can read the full report, which 

highlights our engagement with Oregon, and 

the analytics projects produced for the Oregon 

Secretary of State by clicking on this link.
DNP DIGEST NEWSLETTER 5

YOU SPEAK, DNP LISTENS – 6.2 ENHANCEMENTS AND BEYOND

DNP continues to move forward with implementing the 

redesign of the DNP Portal which includes many enhancements 

that have been suggested by our users.

Implemented on February 29, Release 6.2 redesigned the 

Continuous Monitoring function within the Portal to match 

the previously transitioned modules (Online Search and Batch 

Matching). This redesign also increased the ease of navigation 

and presentation of the information found on the page. The 

New File indicator is an example of new functionality that 

helps ensure that any new matches to an agency’s Continuous 

Monitoring file is highlighted. In addition, new prompts appear 

when agencies attempt to export or view matches that exceed 

the number of matches the system can display.

Dec. 14, 2019

Batch

Matching

Completed

Aug. 3, 2019

Online

Search

Feb. 29, 2020

Continuous

Monitoring

Nov. - Dec. 2020

Payment

Integration

Jul. 2020

Reports

Jan. - Mar. 2021

Remaining

Components

&

Legacy Portal

Discontinued

With the new Search Outcome feature, agencies can 

indicate whether the DNP match assisted in saving federal 

dollars, and the amount saved. This feature provides an 

excellent way to create metrics for pre-award and pre-payment 

eligibility verification that can be shared with the agency.

Coming soon in summer of 2020, DNP will implement 

the Reports module redesign that will increase the ease of 

readability and accessibility of the Payment Activity and 

Adjudication Summary Reports. 

If you have an idea for an enhancement to the DNP 

Portal that could benefit your agency, please contact the DNP 

Business Center at donotpay@fiscal.treasury.gov.
*Videos are designed to play within your browser 

window. If the video fails to play when you click on it, 

for best results use the Google Chrome browser.

DNP DIGEST NEWSLETTER 6

HAVE YOU HEARD? DNP HAS DEVELOPED A TRAINING PAGE

DNP has taken our customer education 

to the next level and launched a new training 

page on the public DNP website. This page 

allows you access to training when you need it; 

you no longer must wait for the next available 

webinar. The convenience of on-demand 

training resources allows you to have access 

to tools that can help you get your work done 

quickly and efficiently.

Our vision is for our customers to feel that 

they are proficient in their use of DNP. We 

will be continuously adding training materials 

designed to help you learn about topics 

quickly. Whatever stage you are in learning 

regarding DNP and its services, you can come 

to the training page anytime of the day.

You will find available Spotlight Training, 

DNP Quick Reference Cards, and How-to Videos. 

We are excited to provide videos* that cover not 

only Spotlight Training topics, but also tutorials 

on using a variety of functionalities within the 

DNP Portal. We have also added Portal Release 

videos so that you can follow the migration of 

enhancements to the Portal.

These videos take the place of our 

traditional weekly Thursday Spotlight 

Training sessions; however, we will continue 

to schedule special sessions to provide 

information on enhancements or updates.

We want to keep learning from you. 

Your feedback will help us directly shape 

the future of DNP and the training sessions 

we create. So, let us know what you want 

to learn about DNP – including how you 

use specific features and master specific 

functionalities.

We hope use of our training resources 

offers you another way to increase learning.
DNP DIGEST NEWSLETTER 7

RECERTIFICATION IS CRUCIAL TO DNP

...AND YOU!

USER ROLES

Annual End-user Recertification is a required initiative that allows Authorizing 

Officials to determine whether a user continues to require access, and if levels 

of access are accurate in the DNP Portal. There were 3,069 user roles to be 

recertified. As part of its mission to provide agencies access to data for the 

purpose of identifying and preventing improper payments, DNP is responsible for 

safeguarding sensitive personally identifiable information. Recertification ensures 

the correct individuals retain access to this data exclusively for work related to 

improper payments and payment eligibility.

The 2020 DNP Recertification window opened on March 3 and closed on 

April 3; there were no user roles labeled “no action taken” and all recertification 

activities were completed prior to closing.

Do you have any feedback on the DNP Recertification process? Your feedback 

helps to improve the process to make it a better experience for everyone 

involved. With your help, we can work to make early Recertification completions 

a regular occurrence. Please contact us at donotpay@fiscal.treasury.gov with any 

comments or feedback.

3500

3000

2500

2000

1500

1000

500

0

RevokedRecertified

2830

239
JUNE 2020

AUGUST 2020

JULY 2020

9 Portal URL Address is changing to dnp.for.fiscal.treasury.gov. 

Here are a few actions you may need to take:

• Update favorites link and any internal documents with links to the Portal.

• Outbound IP Whitelist needs to be updated to approve the new URL.

25 DNP Day 1:00 – 5:00 p.m. EDT

11 Release 6.3 Reports Module Upgraded to the Redesigned Portal

21 Best Practices — Analytics 2:00 – 4:00 p.m. EDT

22 The Association of Government Accountants will feature Do Not Pay in one of its sessions during the 

July 22, 2020 Professional Development Conference. This panel will explore the potential benefits of 

collecting specific accounting and auditing data elements in a central secure database, and then sharing 

this data with state and federal agencies to use for payment validation purposes. The Oregon State 

Audits Division will sit on this panel with other Department of the Treasury representatives and discuss 

the DNP/Oregon Pilot Analytics Project. Click here to view AGA Do Not Pay Page.

DNP DIGEST NEWSLETTER 8

ANNOUNCEMENTS