Do Not Pay Quick Reference Card

Frequently Asked Questions

What is CAIVRS?

CAIVRS was developed by the Department of 

Housing and Urban Development in June 1987 

as a shared database of defaulted Federal 

debtors, and enables processors of applications 

for Federal credit benefits to identify individuals 

who are in default or have had claims paid on 

direct or guaranteed Federal loans, or are 

delinquent or other debts owed to Federal 

agencies.

How is CAIVRS used?

CAIVRS is used to prescreen and verify the 

eligibility of applicants of federal direct or 

guaranteed loans. Agencies use CAIVRS to 

determine if a loan applicant has:

• Defaulted on any federal debts or 

obligations

• Had claims paid on direct or guaranteed 

federal loans

• Had a federal lien, judgment or federal 

loan that is currently in default or 

foreclosure

• Had a claim paid by a reporting agency 

within the last three years

Which federal agencies currently send 

delinquency data to DNP?

➢ Department of Housing and Urban 

Development (HUD)

Department of Veterans Affairs (VA)

➢ Department of Agriculture (USDA)

➢ Small Business Administration (SBA)

➢ Department of Justice (DOJ)

How do I gain access to CAIVRS through DNP?

To initiate the Do Not Pay (DNP) enrollment process, 

send an email to donotpay@fiscal.treasury.gov or call 

855-837-4391.

Do I need to use CAIVRS?

Yes, the Payment Integrity Information Act of 2019

(PIIA) identifies CAIVRS as one of the databases to be 

used in the DNP Initiative to determine applicant 

eligibility before issuing any payment or award prior to 

disbursing federal funds or federally guaranteed funds.

What DNP Portal functions match against 

CAIVRS?

CAIVRS is available through the Online Search, Batch 

Matching, Continuous Monitoring, and Application 

Programming Interface (API) functions in the DNP 

Portal.

What information does CAIVRS contain?

The following chart lists the data elements that are 

sent from each reporting agency. (See page 2 for 

descriptions of these fields.)

How frequently is CAIVRS updated within the 

Portal?

DNP refreshes the entire CAIVRS database each time 

any agency source forwards an update. The agency 

sources provide updated data at various points 

throughout the month.

How has DNP made using CAIVRS easier for 

agency users?

The two-digit code identifying the reporting agency 

has been replaced by the name of the agency; the 

type of case is now spelled out, instead of 

abbreviated with the first letter; and new reporting 

agencies continue to be added.

Data Element

CAIVRS Reporting Agency

HUD VA USDA SBA DOJ

SSN/EIN/TIN     

Tax ID Type (TIN, EIN, SSN)     

Agency Name     

Case Number     

Case Type     

Collection Code 

Collection Description 

Phone Number 

DNP compiled the content of this Quick Reference Card from various references. DNP does not own content listed within this data source.
Data Elements Returned in the DNP Portal

The data elements presented in the Portal when a match occurs are described below.

Reporting Agency Website Contact Information

HUD https://portal.hud.gov/hudportal/HUD?src=/program_offices/

officeofadministration/privacy_act

Privacy Act Officer

Department of Housing and Urban Development

451 7th St. SW, CVB-4th Floor

Washington, DC 20410

Phone: (202) 708-1112

VA https://www.va.gov/debtman/ VA Debt Management Center, 800-827-0648

USDA Rural Development

https://www.rd.usda.gov/contact-us/freedom-information-actfoia

Email: rd.nfaoc.dcib@stl.usda.gov

Phone: 800-428-9643

USDA Farm Service Agency https://www.fsa.usda.gov/help/privacy-policy/index Email: rd.nfaoc.dcib@stl.usda.gov

Phone: 800-428-9643

SBA https://www.sba.gov/about-sba/open-government/privacy-actrequest-guide

FOI/PA Office

U.S. Small Business Administration

409 3rd St., SW

Washington, DC 20416

DOJ https://www.justice.gov/opcl/doj-privacy-act-requests

FOIA/PA Mail Referral Unit

Department of Justice

Room 115, LOC Building

Washington, DC 20530-0001

Phone: (202) 616-3837

E-mail: MRUFOIA.Requests@usdoj.gov

How To Fix Incorrect Data

DNP does not own the data that appears within CAIVRS and is unable to update its content. Contact the reporting agency for data inquiries or disputes.

Important Links

CAIVRS Information

https://portal.hud.gov/hudportal/HUD?

src=/program_offices/housing/sfh/caivrs

Do Not Pay

Data Correction Contacts

https://fiscal.treasury.gov/dnp/privacyprogram.html#data-correction-process

FAQs

https://fiscal.treasury.gov/dnp/faqs.html

Column Heading Description

SSN/EIN/TIN

The Social Security Number (SSN), Employer Identification Number (EIN) or 

Taxpayer Identification Number (TIN) of the borrower on a delinquent or 

defaulted federal direct loan or federally guaranteed loan.

Tax ID Type An indicator of the type of Borrower ID Number: SSN, EIN, TIN.

Agency Name The CAIVRS reporting agency: HUD, VA, USDA, SBA, DOJ.

Case Number A reference number issued by the reporting agency for the delinquent or 

defaulted federal direct loan or federally guaranteed loan.

Case Type An indicator of the type of delinquency referenced: CLAIM, DEFAULT, 

FORECLOSURE, LIEN, JUDGMENT.

Collection Code A reference number indicating the collection district (only provided in DOJ data).

Collection Description A description of the collection district (only provided in DOJ data).

Phone Number The phone number of the collection district (only provided in DOJ data).