Revenue 

Collections 

Management

October 2020

Notice to Federal Agencies:

Temporary Adjustment in Public Funds Deposit Timeframes i

Transforming Federal Collections 1 

Pay.gov Forms Service Getting a New Look and Feel 2

RCM Mobile Program 3

Treasury General Account Modernization 4 

What’s New with Over the Counter Network 5

Keeping up with Card Acquiring Service 6 

CAS Webinar Series: Do you understand 

the CAS Participation Policies 7

Collections Information Repository Updates 8

Educate Customers about Promoting Electronic Payments 9

Mobile on the Move: FedRevCollect / Mobile Point-of-Sale 10

Indian Health Service – Electronic Check Processing: 

Collaboration and Success 11

RCM Program Release Schedule 12 

Contact us 13
NOTICE TO FEDERAL AGENCIES 

TEMPORARY ADJUSTMENT IN PUBLIC FUNDS DEPOSIT TIMEFRAMES

September 28, 2020 

Given the exigent circumstances facing Federal agencies as a result of coronavirus/COVID-19

pandemic, and the reported concern that agencies may not have sufficient staff resources

available for a period of time to collect and deposit monies on a daily basis, the Bureau of the

Fiscal Service is extending the deposit timeline beyond one day as referenced in 31 CFR 206.5

and Volume I, Section 2055 of the Treasury Financial Manual. The deposit timeline is

temporarily extended to up to three days, the period of time specified in the statute, 31 U.S.C. § 

3302(c)(1). Your agency is now required to deposit public funds received from any source into

the Treasury or a Treasury-designated depositary within three business days of receipt.

Before this timeline becomes effective for your agency, you must send an email to

arm@fiscal.treasury.gov agreeing to these terms. This email must come from an official of the 

agency and be sent from an agency .gov email account.

The temporary deposit requirement will be effective through January 15, 2021, unless amended

by Fiscal Service prior to that date if conditions warrant.

If you have any questions, please contact Tamara Whitaker, Director, Over the Counter Division

at tamara.whitaker@fiscal.treasury.gov.

Thank you. 

Sandra Paylor Sanders

Assistant Commissioner for Revenue Collections Management (Acting)

Bureau of the Fiscal Service

Signature:

Sandra R. Paylor Digitally signed by Sandra R. Paylor 

Date: 2020.09.28 07:06:35 -04'00'

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Notice to federal agencies
Reducing the footprint of revenue collection lockboxes and using 

more digital methods is a key revenue collection initiative outlined 

in the U.S. Treasury’s, The Future of Federal Financial Management. 

The Bureau of the Fiscal Service’s first step toward this goal was 

the FY19 consolidation of the General Lockbox Network from 

three facilities to two facilities under management by one financial 

agent. This course of action enhances our ability to standardize 

procedures and operations for multiple cashflows to improve 

efficiency and cost savings.

The next important step is to transition 50% of General Lockbox 

transaction volumes to electronic options by expanding Pay.gov 

and other e-Commerce solutions such as Online Bill Payment 

and Mobile. Advances in technology and the widespread use of 

electronic payments have created an opportunity to transform 

federal revenue collections.

Lockbox processing is intensively manual, less accurate, and 

significantly more expensive. It also creates delays in depositing. 

The current pandemic has magnified the disadvantages and 

inefficiencies of this method of collection. 

Although most of the government is teleworking, lockbox facilities 

remained operational and staff members were exposed to 

increased health risks. Also, the mandate for social distancing has 

severely impacted our processing environment and capacity. 

Existing electronic collection methods would have greatly reduced 

the pandemic’s negative impact on agencies that are relying on 

paper-based collection methods. 

The Fiscal Service will set up an environment where paper 

processing is the rare exception and not the norm or default. 

Electronic options are used by many of our agencies, but 

we can - and must - do better. 

Over the next several weeks, we’ll review current lockbox 

requirements and later this fall we’ll contact agencies directly to 

discuss how we’ll partner to reach Treasury’s goals for the future of 

federal financial management.

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Transformimg 

Federal 

Collections
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An exciting modernization project is 

underway at Pay.gov! Upgrades are coming 

to the Pay.gov collection forms service found 

on www.pay.gov. Pay.gov is updating the 

underlying technology of the Forms Service 

and is bringing an enhanced experience 

to customers that make payments to your 

agency. When citizens pay a program or fee 

or receive a federal benefit, the transaction 

should be modern, seamless and secure – 

that is, no different than their experience 

with commercial services. Upgrading forms 

technologies helps to ensure that Pay.

gov can offer services that are on par with 

similar private sector commercial services. 

But the Pay.gov team needs YOU to make 

this a successful transition! While Pay.

gov teams are doing all the heavy lifting 

to move to the new service, agency staff 

will be asked to participate in order to 

guarantee a transparent migration. Thank 

you in advance for your cooperation and 

partnership in this effort. 

What is Happening? 

Pay.gov is upgrading the Forms Service 

infrastructure to better serve our agencies 

and their customers. The new technology 

provides enhanced functionality and a 

modern user interface on your revenue 

collection forms, hosted on Pay.gov. 

• Enhanced functionality. On the surface, 

you and your customers will see simple 

upgrades to the forms interface. 

Improvements to the interface include 

modern functions you are accustomed 

to seeing on electronic forms. These 

include pop-up calendars for entering 

dates on forms, improved inline 

messaging to ensure valid data entry 

and updated design features. 

• A modern user interface. The update 

to the forms service will provide more 

flexibility for designing and formatting 

forms. All the forms will dynamically 

format according to the screen type 

of your customer. Whether it’s a PC, 

mobile device or tablet, customers 

will have a superior experience when 

completing forms online. 

• Improved agency experience. Behind 

the scenes, the new forms engine 

brings more stability and performance 

to your customers. New forms design 

tools allow our technicians to develop 

forms and make changes to existing 

forms more efficiently, so you can get 

your collections online quickly. 

When is it Happening? 

Over the coming weeks and months, the 

Pay.gov team will be reaching out to you via 

phone and email to discuss the impact on 

your form(s) and a transition plan to the 

new service. 

The Team expects the new service will begin 

to roll out in Production, late 2020. The 

transition of your forms to the new service 

is a large effort and will continue through 

2021. But the preparation begins now, 

Pay.gov Forms Service Getting a
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and our teams will be contacting you soon with more 

information about how and when your forms will be 

migrated to the new service. 

What is the Impact to You? 

The good news is there will be minimal impact to your 

agency. The transition work is performed on the Pay.

gov side by Pay.gov technical teams. Most importantly, 

there will be NO disruption to your revenue collections. 

You and your agency staff play a key role in ensuring 

this transition proceeds as seamlessly as possible. 

Please follow these simple steps: 

1. Look for an email. The Pay.gov team will send 

communications regarding the transition of 

your form(s) 

2. Test your updated form. The upgrade necessitates 

a transition to a new form with enhanced 

functionality. You may need to update any 

instructions you provide for your internal teams 

and agency customers 

3. Prepare for your fixed cutover date. As part of 

this transition, the Pay.gov Team will set the date 

that your updated form(s) will be deployed live in 

production. The transition team will contact you 

soon to let you know when this is happening 

The Pay.gov teams will make every effort to partner with 

you during this transition. 

What do You Need to do Right Now? 

No actions are necessary, at this time. In preparation 

for this project, you can begin to align resources for 

testing the new form and your Pay.gov reconciliation 

data. This testing will be key to a smooth migration.

Thank you, in advance for your cooperation in this 

important modernization on Pay.gov! 

Questions can be addressed to 

Pay.gov@fiscal.treasury.gov

continued

RCM Mobile 

Program

Since 2016, the RCM Mobile Program has provided tools 

for agencies and the public to accept and pay funds using 

mobile devices.

Agency-managed apps allow for point-of-sale collections 

that include debit/credit card, Apple Pay, Google Pay, as 

well as the ability to deposit paper checks directly from 

your smartphone or tablet! Agency customers are able 

to download from the Apple and Google Play stores onto 

their devices and easily make payments to your agency. In 

FY19 the Mobile Program has collected over $21million for 

federal agencies. If you would like to learn more about how 

your agency can utilize our Mobile Program, please send 

an email to arm@fiscal.treasury.gov
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In alignment with Revenue Collections Management’s (RCM) vision to “serve as trusted stewards 

of public monies by bringing innovation, excellence, and security to the nation’s revenue collection 

services for current and future generations.,” we are excited to announce the formation of a 

strategic task force to focus on strengthening, modernizing and diversifying the Treasury General 

Account (TGA) Bank program. The task force is just one part of RCM’s ongoing practice of 

evaluating our collection programs to align with the 4 lanes to reach our vision: Revolutionize, 

Optimize, Analyze, Digitize (ROAD). 

The TGA Bank program currently provides services to support federal agencies collecting over the 

counter transactions that are deposited at participating financial institutions.

Now more than ever, there is a growing trend for financial institutions to provide alternative digital 

products to traditional branch banking, decreasing the number of brick and mortar locations.

As a result, in order to keep up with current customer needs and to provide an outstanding 

customer experience, adjustments need to be made to the current TGA Bank program. In addition, 

the TGA Bank Team encourages our agencies to review their TGA process and create contingency 

plans. Agencies should explore TGA services (ATM, Smart Safe, Check Capture) to eliminate the 

need to physically transport deposits to a local branch, in the event they are unable to do so.

The Fiscal Service provides a suite of electronic payment methods to include credit card, PayPal, 

Self Service Kiosk, Mobile Check Capture and more. 

If you need assistance reviewing your revenue collections payment options, to ensure that you are 

prepared for all electronic payment methods please contact your Agency Relationship Manager at 

arm@fiscal.treasury.gov. 

In the upcoming months, the TGA team will be reaching out to you 

to get feedback regarding the services you need and what is working for you. 

Treasury General 

Account Modernization
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OTCnet’s Newest Payment Features

Are you aware of OTCnet’s collection features? 

OTCnet now offers federal agencies even more flexible solutions 

for in-agency collections, including:

• Card Processing

• Kiosk Tablet that accepts check and card payments 

• Self-Service Kiosk webservice that is customizable to 

receive cash, check, and card payments independently 

from an agency representative 

• Minimize lines and maximize collections by offering your 

customers comfort and flexibility when and how they pay. 

Visit the OTCnet Getting Started webpage to learn more 

about OTCnet’s latest payment features. 

Is Your Agency Preparing for New Agency Operations? 

The current COVID-19 pandemic has disrupted businesses and 

government agencies across the nation. As a result, agencies 

are thinking of how to safely reopen their doors and operate in 

an environment that is safe for their employees and customers. 

OTCnet is committed to helping your agency reopen safely 

and operate smoothly. Please visit Preparing for New Agency 

Operations to learn how your agency can plan for uninterrupted 

operations during future emergencies.

Safeguarding PII within OTCnet

As part of the federal government’s continuing directive 

to safeguard, eliminate and reduce Personally Identifiable 

Information (PII), OTCnet is working with agencies to eliminate 

the collection of PII within OTCnet. 

PII is defined as 

any information that identifies an individual e.g., 

1. name

2. address 

3. social security number

4. passport number, account number

5. other identifying number or code, such as telephone 

number, email address, etc.

‘Name’ is acceptable if it is not coupled with any other PII. 

If your agency currently has PII information within your OTCnet 

forms, it is highly recommended those User Defined Fields 

(UDFs) be removed. 

OTCnet Deployment Team is committed to assisting your 

agency every step of the way! Please, visit the Safeguarding PII 

informational webpage to learn how the OTCnet Team can assist 

your agency protect customer PII. 

NOTICE:

Pay.gov’s Open Collections Interface Interactive Service 

will be decommissioned effective December 2020

Domain Migration Planned for December 2020

 This December, Fiscal Service will update the OTCnet domain 

from otcnet.fms.treas.gov to otcnet.for.fiscal.treasury.gov as part 

of the Department of the Treasury’s domain transition. 

To ensure continued and uninterrupted OTCnet check capture 

functionality, OTCnet online agencies using Microsoft Internet 

Explorer must add the new domain to their Local Intranet Zone 

site list for all workstations by December 5, 2020. Agencies 

that elect to use Google Chrome as their OTCnet online internet 

browser are not required to make this configuration update. 

However, it does require version 1.3.0 or higher of the OTCnet 

Local Bridge (OLB). 

To ensure continued and uninterrupted OTCnet functionality, 

please visit the Domain Migration information page to learn how 

to prepare for this transition.

What’s New 

with Over 

the Counter 

Network
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Card Acquiring Service (CAS) Customer Service 

- Have an issue? Here’s how We can Help.

Customer service and support has revolutionized over 

the past decade. Recent innovations focus on automating 

customer service systems to promote faster, more efficient, 

and streamlined services. The CAS program (along with our 

partners at Worldpay from FIS) strives to provide the best 

customer support for card services to our federal program 

agencies. 

Good customer service is critical to our program’s success. 

The CAS Customer Service Team wants to ensure they 

understand the needs of customers. 

Due to the multi-faceted nature of the CAS program, the 

Team has reorganized the most often asked inquiries within 

the support teams to better serve customer agencies. 

Please, take a look at some of our changes:

If a CAS federal agency customer has an 

inquiry/request related to:

• Terminal Support

• Reconciliation and Reporting

• Billing Inquiries

• Ordering Equipment or Supplies

• General Support Needs

Please contact the WorldPay Federal Agency Support Line, 

for assistance at 1-866-914-0558, 24 hours a day, 7 days a 

week. 

If a customer agency’s inquiry/request does not refer to any 

of the listed categories, contact the CAS Agency Outreach 

Mailbox at: CardAcquiringService@fiscal.treasury.gov. A 

representative from the Fiscal Service CAS Program will 

respond to your inquiry within two (2) business days. 

As the CAS program continues to revamp its processes, 

look for updates on our CAS informational webpage, 

www.fiscal.treasury.gov/cas.

KEEPING UP 

WITH THE CARD 

ACQUIRING 

SERVICE
CAS Webinar 

Series

Do You 

Understand the CAS 

Participation 

Policies?

CAS has hosted a series of webinars to discuss various topics 

around CAS participation policies. The webinar series is scheduled 

bi-monthly from March – November 2020. The purpose of these 

webinars is to provide education and training to agency partners, 

who utilize services provided by CAS. Mandatory employee 

training credit opportunities are available for customer agency 

participants. Please work with your internal Training Coordinator 

to receive credit for completed CAS webinar courses. These are 

exciting opportunities for agencies to learn more about CAS and its 

processes. If you’ve missed the opportunity to attend a webinar, 

don’t fret! There are two webinars remaining in the series and all 

CAS webinars are recorded and posted to the CAS website for view: 

www.fiscal.treasury.gov/cas 

NOTICE TO AGENCIES – The previously announced $10,000.00 

intra-governmental transaction threshold for credit card 

transactions, between federal agencies has been deferred to 

February 1, 2021 unless otherwise extended.

Effective February 1, 2021, the individual Intra-governmental 

Card Transaction (IGT) limit must not exceed $10,000.00. The 

general limit on credit card payments to federal agencies remains 

$24,999.99. The government’s card acceptance policies can be 

found in Treasury Financial Manual (TFM) Vol. I, Part 5, Chapter 

7000 at https://tfm.fiscal.treasury.gov/v1/p5/c700.html. Section 

7045 addresses limitations on credit card transactions.

An IGT is defined as the sale of goods or services or the collection 

of other obligations by one government agency from another 

government agency, using a government-issued card. Agencies 

may accept cards issued under the U.S. General Services 

Administration’s SmartPay contract for intra-governmental 

collections, if indicated on the agency application and approved in 

writing or via email by the Fiscal Service.

Agencies are encouraged to use electronic collection alternatives 

over government-issued credit cards for IGT transactions that 

exceed $10,000.00, such as the Intra-Governmental Payment and 

Collection (IPAC) program. IPAC allows federal program agencies 

to transfer funds from one agency to another, using standardized 

descriptive data. For more details on the IPAC program, please 

follow this link: https://www.fiscal.treasury.gov/ipac/. Other 

electronic alternatives include debit cards, Automated Clearing 

House (ACH) debits or credits and Fedwire transactions.

Agencies pay the interchange fees associated with processing IGT 

credit card transactions. Agencies will receive a direct bill from 

Treasury’s Financial Agent (Comerica) and are solely responsible for 

the payment.

Agencies are responsible for ensuring their points of contacts 

(POCs) are current, particularly the billing POCs. It is the agencies’ 

obligation to report all POC changes to the Card Acquiring Service, 

by email at CardAcquiringService@fiscal.treasury.gov.

For more information on past webinar sessions, upcoming webinar 

registration times and topics, please refer to the Training page 

of the CAS website. If you have any card rule-related topics or 

questions, please contact the CAS Agency Outreach mailbox, 

CardAcquiringService@fiscal.treasury.gov.

Who are your contacts?

CAS Contact Updates – It’s that time...

The CAS program embarks on several agency-facing endeavors annually. To ensure we have the most up-to-date points of 

contact (POC) information for your agency, please take the time to review your CAS program contact types at least once annually 

(e.g. Chain, Merchant Identifier (MID), and Billing POCs). If contacts change at your agency, it is important that this is promptly 

communicated to the program so that your account can be updated accordingly. 

Questions regarding POC management or changes in POCs should be sent via email to: 

CardAcquiringService@fiscal.treasury.gov.

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The Collections Information Repository (CIR) Release 6.2 was 

successfully deployed on June 20, 2020. The CIR Team would like 

to express our appreciation to all the federal agency representatives 

that assisted us in making this implementation successful. 

This release included an upgrade to Oracle 12c, Business Object 

report updates, and Operations and Agency User enhancements. 

The following is a summary of the key updates:

• Oracle 12c Upgrade - All CIR 

databases have been upgraded to 

the latest Oracle patch release.

• Business Objects Enhancements

– The CIR will have the capability to 

provide a view of sample extracts 

based on current extract file 

definitions. Select reports will now 

include the Sensitive but Unclassified 

(SBU) marking in accordance with 

Fiscal Service Policy.

• Operations User Enhancements

– The capabilities to re-generate 

extract files, pause and restart the 

file ingestion process and access 

console functions via the CIR User Interface are now available. 

• Agency User Enhancements – The capability to allow agencies 

to request the re-generation of an extract from 90 days prior is 

now available.

What’s Next with CIR?

CIR continues to focus on enhancing functionality and user 

experience. The following CIR Releases are scheduled for 

implementation:

CIR 6.3 Release scheduled for September 12, 2020.

This release will primarily focus on technology advances that will 

position the CIR and its partners for future enhancements. This 

release will not have any impact on 

federal agencies. The biggest impact 

to agencies will be scheduled downtime 

when this enhancement is implemented.

CIR 6.4 Release scheduled for December 

12, 2020.

This release will focus on upgrading the 

Business Objects web reporting tool to 

a newer software version to keep the 

system current with the most up-to-date 

technology. In addition, the upgrade will 

allow CIR to introduce new features and 

will also correct some known issues. All 

CIR users that export and then ingest any 

of the Business Objects reports using 

the CSV, text, or excel formats will be 

impacted by this change. While we do not anticipate there to be 

any changes to the reports or how they are exported, we encourage 

testing as a precautionary measure. 

CIR Webinar(s)

CIR plans to host webinars in the future to discuss best practices 

for testing and the BO upgrade. Stay tuned!

Collections Information 

Repository Updates

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Partner with RCM Today!

An important step in transforming government financial management is reducing paper-based transactions, which are inconvenient, 

inefficient and costly for taxpayers, agencies and the U.S. Treasury.

Educating agency customers about the benefits of electronic payments can be accomplished through a variety of ways depending on the 

type of customer and how those customers prefer to receive information.

Available Communication Materials to Support Your Agency:

• Targeted Key Messaging

• Fact Sheets

• Statement Stuffers / Inserts

• Brochures

• Blurbs 

All communication materials created will be individually designed for your agency.

Contact us at ARM@fiscal.treasury.gov

Educate Customers about 

Promoting Electronic Payments

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Mobile on the Move 

Check Capture/Mobile Point-of-Sale

Did you know that over 25 agencies use an RCM Mobile App to process check and credit card collections? 

FedRevCollect provides agencies the ability to process check transactions using Remote Deposit Capture (RDC) by taking a picture of the 

front and back of the check. Over 60 cashflows, currently leverage FedRevCollect for mobile check collections. The App also provides 

agencies with the ability to pair the phone/tablet mode with a credit card terminal for Mobile Point-of-Sale transactions. Five agencies are 

currently using this technology. Since implementation in July 2016, FedRevCollect transactions have exceeded $66M! 

Easy customization: Agencies can customize remittance forms to collect additional data for both check and credit card transactions. The 

App is available for both iOS and Android smartphones and tablets, which provides great device flexibility for agencies. All FedRevCollect 

data feeds the Collections Information Repository (CIR) for agency reporting needs.

Key Benefits for Check Processing

• Fast processing time – All checks are settled the next day 

• Simple, one-step check capture – Reduces handling time & 

costs of mailing checks/remittance to a lockbox

• Flexible –Only needs a phone – a computer and scanner are 

not required! Perfect for employees in the field or not working 

at traditional office locations 

• Secure – Since checks are not mailed, the possibility of 

data being exposed is reduced. Mobile data is protected in 

accordance with FISMA guidelines

Key Features for Credit Card Processing

• Easy setup – Just a phone and Bluetooth enabled terminal is 

required. A large register system is not needed! App can use 

WiFi or Cell data for processing 

• Receipt options – Email receipts and printed receipts 

are provided to customers. App has ability to pair to a

mobile printer 

• Secure – Processes EMV chip cards. All credit card data is 

protected via Point-to-Point Encryption and all systems are 

PCI-certified. 

• No touch options – Apple Pay, Google Pay and contactless 

cards are accepted. No need to touch the credit card terminal 

If your agency is interested in the Mobile App feature, 

please contact the new POCs listed below: 

Agency Next Steps

• Contact ARM to discuss your options

• Schedule an onboarding meeting with OTC Mobile Transition Team

• Select the Mobile service that best fits your agency’s business needs

• Work with OTC Mobile Transition Team to develop an implementation project plan

Contact ARM@fiscal.treasury.gov

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A long journey begins with a single step is an appropriate proverb 

for the effort to clear all Treasury lockbox items electronically. 

The first steps to utilize electronic check processing for all checks 

written to Federal government agencies began in the early 2000s 

with the implementation of the Electronic Check Processing 

Application (ECP). 

The ECP application enabled the government to move from the 

settlement of checks at commercial banks to the Federal Reserve 

and essentially implemented the then-new Check 21 legislation; 

allowing electronic settlement of paper checks. Since inception, 

well over a billion checks, valued at nearly $4.5 trillion have been 

processed and cleared electronically through ECP. This August the 

Indian Health Service completed the ECP journey by converting the 

last cashflows to ECP.

The last mile is always the hardest but over the past year a highly 

motivated working group from the Indian Health Service (IHS), the 

Bureau of the Fiscal Service, PNC Bank --our financial agent for 

the Indian Health Service Electronic Data Interchange (healthcare) 

program-- and Citibank (ECP financial agent) worked tirelessly to 

migrate a total of 78 lockboxes to complete the transition of all 

Federal agency checks to ECP. 

The migration impacted nine systems and introduced major process 

changes for the agency. Despite the COVID-19 pandemic and its 

effects across the country, the project stayed on track. The group 

overcome many challenges to deliver successful transition. This 

project completed one journey and has begun another: the move 

away from checks altogether to full electronic collection of all 

Federal government revenue.

Indian Health Service

Electronic Check Processing: 

Collaboration and Success

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RCM PROGRAM 

RELEASE SCHEDULE

Release Scope Date

 CAS

Task 1 & 2 Worldpay will be updating two files in support of DeCA’s Expanded Patronage Act: the CAS flat file with a new field 

entitled ‘User Fee’ and the Pay.gov Voucher file with a new field entitled ‘User Fee’. 9/30/2020

 CIR

6.3 Enhancements and maintenance items 9/12/2020

6.4 Business Objects upgrade 12/12/2020

 DEBIT GATEWAY

2.1 For the User Interface (UI) upgrade - Complete conversion of origination processing and continue conversion of returns 

processing to new UI. The release will automate FedACH Bank Routing Retrieval, review Image Quality – Move Image 

Cleaning from export to import step. It will finalize iBatis upgrade, begin data model modernization and correct various 

 backlogged issues. 9/12/2020

 ECP

4.2 Prepare for purging data that is older than seven years from ECP database. 9/26/2020

 EFTPS

2020.10.00 CR426: Fraud Monitoring Solution (Post Go-Live Enhancements)

 PTR

 1. PTR8084 SAML Token Request (testing only)

 Support Requests

1. Add ActiveMQ /FDiNet scripts to OS start/shutdown

2. Modify EDI jobs parms Phase 2 10/29/2020

1 project/CR542 PCR4128 API Development Phase 1B - in requirements phase 9/30/2020

 OTCnet

3.3 (DME) Release 3.3 is Chrome Support for OTCnet Administration, Reporting and Deposit Processing Modules. This release 

expands browser support to all OTCnet application modules including Administration, Reporting, and Deposit 

Processing. It also consists of application changes to enhance customer security, including a systematic review that 

will be conducted on OTCnet Check Processing forms to evaluate where agencies can eliminate or reduce Social 

Security Number reliance. Additionally, informational messages will be added to the Create Deposit and Card 

Processing screens discourage PII entry. 9/26/2020

O&M Encryption of Data at Rest - Cyber Security Initiatives to encrypt or otherwise render indecipherable to unauthorized 

users sensitive or mission critical data that is stored on Treasury systems. This is specific for OTCnet online.

Anticipate production deployment will be completed in July 2020. QAIC encryption will be done in August/September 

 2020. Encryption Evidence Documentation delivered in October 2020. 11/30/2020

O&M Security Update - create an installer to install an Offline Certificate. The goal of this O&M activity is to update the 

Offline Certificate that will be expiring on November 17, 2020. 10/31/2020

 Pay.gov

7.14 First phase of improving security for Pay.gov site login; completion of pay.gov admin site migration 10/24/2020

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13

CONTACT US

For information about RCM’s programs and services, please contact your Agency Relationship Manager or the Agency Relationship 

Management (ARM) Division via the ARM inbox: arm@fiscal.treasury.gov. 

For a complete listing of Revenue Collections Management programs and services, please click HERE!

@FiscalService

@FiscalService

Fiscal Service

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Thank You for Reading

The Collections Chronicle!