All transactions are performed in the 

Access Connect Express application

VERIFONE 

ANDROID

Quick Reference Guide

NUMBER

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Worldpay, the logo and any associated brand names are trademarks or registered 

trademarks of FIS. All other trademarks are the property of their respective owners.

FORCE/POST AUTHORIZATION

Terminal Display Your Action

Idle Screen Key transaction amount then tap 

3-dot icon on upper right

Additional Options Select Post Authorization

Post Transaction Tap line, Input Authorization Code 

and select Complete 

Payment Option Select Other Payment

Other Payment Select Manual or MOTO

Enter Card Number Input card number then press 

Enter

Enter Card Number

Verify first 6 and last 4 digits of the 

card number then press Confirm.

Note: If enable, the application 

will prompt Expiration Date, 

Address and/or Security code.

Customer Receipt Select desired Option

Transaction 

Summary Select Done to Proceed

CARD BALANCE INQUIRY

Terminal Display Your Action

Idle Screen Tap 3-dot on upper right

Additional Options Select Check Balance

Insert, Swipe or 

Tap Present card

Select Account Select desired transaction type 

from available options

Enter PIN

(If Prompted) Cardholder should 

input their PIN and press Enter or 

Press Enter to Bypass

Remove Card

Results

SETTLE (NOT REQUIRED)

Terminal Display Your Action

Idle Screen Tap three bars in upper left corner

Connect Express Select Settings

Settings Select Account

Account Select Settlement

Settlement Select Settle Now

Settlement Report

Select Print for Summary Report. 

Select ‘X’ in upper left to exit. 

Use back arrow to exit and return 

to Point of Sale

SETTINGS -WIFI

Terminal Display Your Action

Idle Screen Pull down screen

Connect Express Select Settings

Options Select Launcher (9 squares)

Search Settings Select Network & Internet

Network & 

Internet Select Wi-Fi

Network & 

Internet

Select desired Wireless Network. 

Input requested information.

GIFT – ADD (ACTIVATE)/RELOAD

Terminal Display Your Action

Idle Screen Input Amount and Select Other

Other Options Select Gift Cards

Enter Amount Input Amount then select OK

Gift Cards Select desired option

Insert, Swipe or 

Tap Present Gift Card

Please wait

Results Select Continue

SETTINGS -DIAGNOSTIC

Terminal Display Your Action

Idle Screen Pull down screen

Connect Express Select Settings

Options Select Launcher (9 squares)

Search Apps Diagnostic

Diagnostic 

Select desired option

• Diagnostics – Terminal Status

• Device Information – Model, 

 Serial Number, Part Number, 

 Battery level, etc.

• Software Info - OS version, ADK 

 Version, Environment, etc.

• Network Information

• Verifone Cloud - Request 

 heartbeat

• Others

REVERSAL (VOID/RETURN)

Terminal Display Your Action

Idle Screen Tap hamburger icon (three-lines 

in upper left corner)

POS Menu Select Search Orders

Search Orders

Input desired search parameter.

Note: Tap Card Icon on search 

line for swipe retrieval option

Search Order Select desired transaction from 

the results.

Transaction Detail

Select Return/Void

Note: Return is only an option 

after the transaction is settled.

Refund Select Full or By Amount

Amount (Return - Amount) Input Amount 

then select green check box.

Reason Select Reason, Select Submit

Insert, Swipe or 

Tap

(Amount Option) Present 

payment information

Enter PIN

(If Prompted) Cardholder should 

input their PIN and press Enter or 

Press Enter to Bypass

Remove Card

Authorizing

Customer Receipt Select desired Option
SALE OTHER – SPLIT PAYMENT AMOUNT

Terminal Display Your Action

Idle Screen 1) Key transaction amount and 

select Other (white box).

Other Options 2) Select Split Payment

Split Payment 3) Select Touch Amount

Split Payment 4) Tap $0.00

Split Payment 5) Input desired amount then 

touch green check

Amount

$15.00

6) Select Transaction type

 - Card for Simple Sale

 - Other for Sale with Cash Back

Cash Back 7) (If enabled) Select desired cash 

back option.

Add Tip

8) (If enabled) Select desired Tip 

option.

Note: You can only tip during the 

transactions.

Insert, Swipe or 

Tap 9) Present payment information

Select Account

10) (If presented) Select desired 

transaction type from available 

options.

Enter PIN

11) (If Prompted) Cardholder 

should input their PIN and press 

Enter or Press Enter to Bypass

Remove Card

Authorizing

Enter Signature

12) (If required) Instruct 

cardholder to sign screen and 

select done

(Screen times out in 60 seconds 

and signature line is printed on 

the receipt.)

Customer Receipt

13) Select desired Option. 

Go to Step 5. Repeat until all 

transactions are completed.

Change Due (If Cash Back Approved) Select 

Done

Transaction 

Summary

14) Select Add New Payment.

Go to Step 3.

SALE OTHER – MOTO

Terminal Display Your Action

Idle Screen Key transaction amount then 

select Other (white box).

Other Options Select Manual Card Entry

Add Tip (If enabled) Select desired Tip 

option

Other Payment Select Mail/Phone Order

Select Account Select transaction type

Enter Card Number Input card number then press 

Enter

4000 00** **** 0007 Confirm to continue. Cancel to 

start over.

Enter Expiration 

Date

Input Expiration Date then press 

Enter

Enter Security 

Number

Input CVV values then press Enter

Note: If unavailable press Enter 

to bypass then select appropriate 

option.

Authorizing

Customer Receipt Select desired Option

Change Due Select Done

SALE OTHER – MANUAL ENTRY

Terminal Display Your Action

Idle Screen Key transaction amount and 

Other.

Other Options Select Manual Card Entry

Add Tip

(If enabled) Select desired Tip 

option.

Other can be used for a custom 

amount. No Tip can be used to 

bypass. You can only tip during 

the transactions.

Other Payment Verify transaction amount then 

select appropriate option

Select Account Select card type.

Enter Card Number Input card number then press 

Enter

Enter Card Number

Verify first 6 and last 4 digits 

of the card number then press 

Confirm.

Enter PIN

(If Prompted) Cardholder should 

input their PIN and press Enter or 

Press Enter to Bypass

Authorizing

Enter Signature

(if required) Instruct cardholder 

to sign screen and select done

(Screen times out in 60 seconds 

and signature line in printed on 

the receipt.)

Customer Receipt Select desired Option

SALE SIMPLE (NO CASH, SPLIT TICKET)

Terminal Display Your Action

Idle Screen Key transaction amount and 

select Card.

Add Tip

(If enabled) select desired option.

Select Other to input a custom 

amount. Select No tip to bypass.

Insert, Swipe or 

Tap Present payment information

Select Account Select desired transaction type 

from available options.

Enter PIN

(If Prompted) Cardholder should 

input their PIN and press Enter or 

Press Enter to Bypass

Remove Card

Authorizing

Enter Signature

(if required) Instruct cardholder 

to sign screen and select done

(Screen times out in 60 seconds 

and signature line in printed on 

the receipt.)

Customer Receipt Select desired Option

Transaction 

Summary Select Done to Proceed

SALE OTHER – SPLIT TICKET

Terminal Display Your Action

Idle Screen Key transaction amount and 

Other.

Other Options Select Split Payment

Split Payment Select desired method (equal 

parts or amount)

Split Payment

Equal Parts

(Equal Parts) Select Number of 

parts by tapping the default, 

clearing value, input the desired 

number of parties then select 

green check 

Split Payment

Equal Parts

(Equal Parts) Confirm value and 

then select Card.

Split Payment

Amount (Amount) Select Amount Tab

Split Payment

Amount

(Amount) Input desired amount 

for first change then select green 

check

Amount

Select Card (Blue) for stand 

transaction or Other (White) 

for transaction alternative 

transaction.

Cash Back

(If enabled) Select desired cash 

back option.

Other can be used to key a 

custom amount.

Add Tip

(If enabled) Select desired Tip 

option.

Other can be used for a custom 

amount. No Tip can be used to 

bypass. You can only tip during 

the transactions.

Insert, Swipe or 

Tap Present payment information

Select Account Select desired transaction type 

from available options.

Enter PIN

(If Prompted) Cardholder should 

input their PIN and press Enter or 

Press Enter to Bypass

Remove Card

Authorizing

Enter Signature

(if required) Instruct cardholder 

to sign screen and select done

(Screen times out in 60 seconds 

and signature line in printed on 

the receipt.)

Customer Receipt Select desired Option

Cash Back

(Equal Parts) Pulls the next 

amount and prompts for 

additional values. This process 

is repeated until all parties are 

charged. 

Split Payment Transaction Summary is 

displayed. Select desired option. 

SALE OTHER – CASH BACK

Terminal Display Your Action

Idle Screen Key transaction amount and 

Other 

Other Options Select Sale + Cash Back

Cash Back

(If enabled) Select desired cash 

back option.

Other can be used to key a custom amount.

Add Tip

(If enabled) Select desired Tip 

option.

Other can be used for a custom 

amount. No Tip can be used to 

bypass. You can only tip during 

the transactions.

Insert, Swipe or 

Tap Present payment information

Enter PIN

(If Prompted) Cardholder should 

input their PIN and press Enter or 

Press Enter to Bypass

Remove Card

Authorizing

Customer Receipt Select desired Option

Change Due Cash Due Cardholder

Select Done