[Federal Register Volume 88, Number 212 (Friday, November 3, 2023)]
[Notices]
[Pages 75626-75627]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-24315]


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NATIONAL FOUNDATION ON THE ARTS AND THE HUMANITIES

Institute of Museum and Library Services


Submission for OMB Review, Comment Request, Proposed Collection: 
Generic Clearance for the Collection of Qualitative Feedback on Agency 
Service Delivery

AGENCY: Institute of Museum and Library Services, National Foundation 
on the Arts and the Humanities.

ACTION: Submission for OMB review, request for comments, collection of 
information.

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SUMMARY: The Institute of Museum and Library Services announces that 
the following information collection request has been submitted to the 
Office of Management and Budget (OMB) for review and approval in 
accordance with the Paperwork Reduction Act. This program helps to 
ensure that requested data can be provided in the desired format, 
reporting burden (time and financial resources) is minimized, 
collection instruments are clearly understood, and the impact of 
collection requirements on respondents can be properly assessed. This 
Notice proposes the approval of the Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery for the 
next three years. A copy of the proposed information collection request 
can be obtained by contacting the individual listed below in the FOR 
FURTHER INFORMATION CONTACT section of this Notice.

DATES: Written comments must be submitted to the office listed in the 
ADDRESSES section below on or before December 03, 2023.

ADDRESSES: Written comments and recommendations for proposed 
information collection requests should be sent within 30 days of 
publication of this Notice to www.reginfo.gov/public/do/PRAMain. Find 
this particular information collection request by selecting ``Institute 
of Museum and Library Services'' under ``Currently Under Review;'' then 
check ``Only Show ICR for Public Comment'' checkbox. Once you have 
found this information collection request, select ``Comment,''

[[Page 75627]]

and enter or upload your comment and information. Alternatively, please 
mail your written comments to Office of Information and Regulatory 
Affairs, Attn.: OMB Desk Officer for Education, Office of Management 
and Budget, Room 10235, Washington, DC 20503, or call (202) 395-7316.
    OMB is particularly interested in comments that help the agency to:
    <bullet> Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    <bullet> Evaluate the accuracy of the agency's estimate of the 
burden of the proposed collection of information, including the 
validity of the methodology and assumptions used;
    <bullet> Enhance the quality, utility, and clarity of the 
information to be collected; and
    <bullet> Minimize the burden of the collection of information on 
those who are to respond, including through the use of appropriate 
automated, electronic, mechanical, or other technological collection 
techniques or other forms of information technology (e.g., permitting 
electronic submission of responses).

FOR FURTHER INFORMATION CONTACT: Jake Soffronoff, Institute of Museum 
and Library Services, 955 L'Enfant Plaza North SW, Suite 4000, 
Washington, DC 20024-2135. Mr. Soffronoff may be reached by telephone 
at 202-653-4648, or by email at <a href="/cdn-cgi/l/email-protection#f9938a969f9f8b9697969f9fb99094958ad79e968f"><span class="__cf_email__" data-cfemail="08627b676e6e7a6766676e6e486165647b266f677e">[email protected]</span></a>. Persons who are 
deaf or hard of hearing (TTY users) may contact IMLS at 202-207-7858 
via 711 for TTY-Based Telecommunications Relay Service.

SUPPLEMENTARY INFORMATION: The Institute of Museum and Library Services 
is the primary source of federal support for the nation's libraries and 
museums. We advance, support, and empower America's museums, libraries, 
and related organizations through grant making, research, and policy 
development. To learn more, visit www.imls.gov.
    Current Actions: This Notice proposes the approval of the Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery for the next three years. It will garner qualitative customer 
and stakeholder feedback in an efficient, timely manner, in accordance 
with the Administration's commitment to improving service delivery. By 
qualitative feedback, we mean information that provides useful insights 
on perceptions and opinions but not statistical surveys that yield 
quantitative results that can be generalized to the population of 
study. This feedback will provide insights into customer or stakeholder 
perceptions, experiences, and expectations; provide an early warning of 
issues with service; and/or focus attention on areas where 
communication, training, or changes in operations might improve 
delivery of products or services. These collections will allow for 
ongoing, collaborative and actionable communications between the Agency 
and its customers and stakeholders. They will also allow feedback to 
contribute directly to the improvement of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield statistically reliably actionable results, 
such as monitoring trends over time or documenting generalizable 
program performance. Such data uses require more rigorous designs that 
address the target population to which generalizations will be made, 
the sampling frame, the sample design (including stratification and 
clustering), the precision requirements or power calculations that 
justify the proposed sample size, the expected response rate, methods 
for assessing potential non-response bias, the protocols for data 
collection, and any testing procedures that were or will be undertaken 
prior to fielding the study. Depending on the degree of influence the 
results are likely to have, such collections may still be eligible for 
submission for other generic mechanisms that are designed to yield 
quantitative results.
    The 60-day Notice was published in the Federal Register on 
September 6, 2023 (88 FR 60989). No comments were received under this 
Notice.
    Agency: Institute of Museum and Library Services.
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    OMB Control Number: 3137-0081.
    Agency Number: 3137.
    Respondents/Affected Public: Individuals and Households; Businesses 
and Organizations; State, Local or Tribal Governments; Museums; 
Libraries.
    Average Expected Annual Number of Activities: 11.
    Total Number of Annual Respondents: 9,975.
    Frequency of Response: Once per request.
    Average Minutes per Response: 18.
    Total Estimated Number of Annual Burden Hours: 2,975.
    Total Annualized Capital/Startup Costs: n/a.
    Cost Burden (dollars): $90,619.
    Total Annual Federal Costs: $51,590.

    Dated: October 31, 2023.
Suzanne Mbollo,
Grants Management Specialist, Institute of Museum and Library Services.
[FR Doc. 2023-24315 Filed 11-2-23; 8:45 am]
BILLING CODE 7036-01-P


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