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This annual report describes FHFA's accomplishments, as well as challenges, the agency faced in meeting the strategic goals and objectives during the past fiscal year.
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As conservator, FHFA is focused on ensuring that each Enterprise builds capital and improves its safety and soundness. 
Conservatorship ​Performance Goals​
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Op​​erate the bu​​sines​s in a safe a​nd sound manner.

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​​​​​​​​​​Prom​ote su​​stainable and equitable access to affordable housing.
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2023 Scorecard​
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Federal Register                                                                                                                                                                                                                                                                        Fannie Mae & Freddie MacFederal Home Loan Bank SystemExaminer ResourcesLegal Documents & SuspensionsRulemaking and Federal RegisterAdvisory BulletinsDodd-Frank Act Stress TestsLIBOR TransitionHome / Supervision & Regulation / Federal Register / Office of the Ombudsman                                                                                                                        Office of the Ombudsman                                                                            Open Date:                                                                                                                                                                                                                                                                                                                                                                                                                                            		Open for                                                                                         comment                                                                                        Deadline:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                All                                                                                                                 comments are                                                                                                                 due by 			                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Type:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Final Rule                                        Number:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         RIN-2590-AA20                                        Group:                                                                                                                                                                                                                                                                                                                                                                                                                 Supervision and Regulation; Fannie Mae; Federal Home Loan Banks; Freddie Mac; Office of Finance; Regulation                                                                                                                                    Fannie Mae; FHLBanks; Freddie Mac; Office of Finance                                                                                    Document Number:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        2011-2845                                        CFR:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        12 CFR 1213; 12 CFR 907                                        CFR Description:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Federal Register 									Publish Date:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        2/10/2011                                            Federal Register Citation:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                76 FR 747976 FR 7479View Document:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Contact Information:                                                                                                                                                                                                                                                                                                                                                                                                                RulemakingContact
Sandy Comenetz, Executive Advisor to the Acting Director, (202) 414–3771, or Andra Grossman, Senior Counsel, (202) 343–1313 (not toll-free numbers), Federal Housing Finance Agency, Fourth Floor, 1700 G Street, NW., Washington, DC 20552.  *If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. Additionally, the TDD 1-(800) number referenced in Rulemaking documents attached to this page is obsolete and the 7-1-1 number should be used.*
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**SUMMARY:** The Federal Housing Finance Agency (FHFA) is adopting a final regulation that establishes an Office of the Ombudsman, which is responsible for considering complaints and appeals from the Federal National Mortgage Association, the Federal Home Loan Mortgage Corporation, the Federal Home Loan Banks (collectively, regulated entities), the Federal Home Loan Bank System’s Office of Finance, and any person that has a business relationship with a regulated entity or the Office of Finance, regarding any matter relating to the regulation and supervision of the regulated entities or the Office of Finance by FHFA.

**DATES:***Effective Date:*March 14, 2011.​

Thank you for your submission to FHFA.
Submit a CommentFirst NameLast NameAddressAddressCityStateStateAlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingZIP CodeTelephone NumberFax NumberEmail AddressOrganization NameSubmitter's RepresentativeGovernment AgencyGovernment Agency TypeGovernment Agency TypeFederalStateLocalTribalRegionalCommentsCommentsPlease upload files relevant to your commentsNOTE:  To ensure file attachments are received, make certain file names do NOT include characters such as ~  # % & * { } \ :  ? / |, that file names are short and concise, and that the file does not exceed 50MB. If you have trouble submitting input or uploading documents to attach to your input, please contact FHFAwebmaster@FHFA.gov or call (202) 649-3031 for assistance.Enter numbers or words providedEnter numbers or words provided.**Privacy Act Notice**
                            	This notice is provided pursuant to the Privacy Act of 1974 (Privacy Act), as amended, 5 U.S.C. 552a. The collection of information is to process and/or respond to your complaint, appeal, inquiry, request for information, to review and post comments on proposed rules/regulations, to review feedback received on FHFA proposed or implemented initiatives, and to compile a list of potential vendors and contractors. The records are used in accordance with Systems of Records Notices (SORN), FHFA-3 Correspondence Tracking System, FHFA-20 Telecommunications System, and FHFA-22 Online Forms. You can view these SORNs by clicking                                                                 here                                                                 and                                                                 here                                                                 and                                                                 here                                                                . Although providing this information is voluntary, failure to provide the requested information may result in your complaint, appeal, inquiry, request, comment, or feedback not being processed and may make it more difficult for FHFA to respond to you.                                                                                    
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