**UNITED STATES**

**SECURITIES AND EXCHANGE COMMISSION**

**WASHINGTON, D.C. 20549**

 

**FORM 10-K**

 

**[X] ANNUAL REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934**

 

For the fiscal year ended December 31, 2009

 

**[  ] TRANSITION REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934**

 

For the transition period from ______ to ______

Commission file number: 333-139117

**EPAZZ, Inc.**

(Exact name of registrant as specified in its charter)
| ** Illinois**

  

**36-4313571**

(State or other jurisdiction of

incorporation or organization)

  

(IRS Employer Identification No.)

  

  

  

**309 W. Washington St. Suite 1225**

**Chicago, IL 60606**

(Address of principal executive offices)

**50 N Brockway St. Suite 3-5**

**Palatine, IL 60067**

(Former address of principal executive offices)

**(312) 955-8161**

(Registrant's telephone number)

**SECURITIES REGISTERED PURSUANT TO SECTION 12(B)**

 **OF THE EXCHANGE ACT:**

 

None

 

**SECURITIES REGISTERED PURSUANT TO SECTION 12(G)**

 **OF THE EXCHANGE ACT:**

None

 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes [  ]  No [X]

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes [  ] No [X]

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes [X]  No [  ]

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes [  ]  No  [  ]

Check if there is no disclosure of delinquent filers in response to Item 405 of Regulation S-B not contained in this form, and no disclosure will be contained, to the best of the registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-KSB or any amendment to this Form 10-K. [X]

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer  

[ ]

Accelerated filer

[ ] 

Non-accelerated filer   

[ ]

Smaller reporting company  

[X]

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes [   ] No [X].

The aggregate market value of the issuer's voting and non-voting common equity held by non-affiliates computed by reference to the average bid and ask price of such common equity on the Over-The-Counter Bulletin Board as of June 30, 2009 (the last business day of the registrant’s most recently completed second fiscal quarter) was approximately $446,173.

 

At April 15, 2010, there were 54,482,940 shares of the issuer's Series A common stock outstanding.

 

**TABLE OF CONTENTS**

 

**Part I**

 

 

 

 

Item 1.

Business

Item 1A.

Risk Factors

Item 2.

Properties

Item 3.

Legal Proceedings

Item 4.

(Removed and Reserved)

**Part II**

Item 5.

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities

Item 6.

Selected Financial Data

Item 7.

Management's Discussion and Analysis of Financial Condition and Results of Operations

Item 7A.

Quantitative and Qualitative Disclosures About Market Risk

Item 8.

Financial Statements and Supplementary Data

Item 9.

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Item 9A.

Controls and Procedures

Item 9B.

Other Information

**Part III**

Item 10.

Directors, Executive Officers and Corporate Governance

Item 11.

Executive Compensation

Item 12.

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

Item 13.

Certain Relationships and Related Transactions, and Director Independence

Item 14.

Principal Accountant Fees and Services

 

**Part IV**

Item 15.

Exhibits, Financial Statement Schedules

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**PART I**

**ITEM 1.  BUSINESS**

 

 **FORWARD-LOOKING STATEMENTS**

 

ALL STATEMENTS IN THIS DISCUSSION THAT ARE NOT HISTORICAL ARE FORWARD-LOOKING STATEMENTS WITHIN THE MEANING OF SECTION 21E OF THE SECURITIES EXCHANGE ACT OF 1934, AS AMENDED. STATEMENTS PRECEDED BY, FOLLOWED BY OR THAT OTHERWISE INCLUDE THE WORDS "BELIEVES", "EXPECTS", "ANTICIPATES", "INTENDS", "PROJECTS", "ESTIMATES", "PLANS", "MAY INCREASE", "MAY FLUCTUATE" AND SIMILAR EXPRESSIONS OR FUTURE OR CONDITIONAL VERBS SUCH AS "SHOULD", "WOULD", "MAY" AND "COULD" ARE GENERALLY FORWARD-LOOKING IN NATURE AND NOT HISTORICAL FACTS. THESE FORWARD-LOOKING STATEMENTS WERE BASED ON VARIOUS FACTORS AND WERE DERIVED UTILIZING NUMEROUS IMPORTANT ASSUMPTIONS AND OTHER IMPORTANT FACTORS THAT COULD CAUSE ACTUAL RESULTS TO DIFFER MATERIALLY FROM THOSE IN THE FORWARD-LOOKING STATEMENTS. FORWARD-LOOKING STATEMENTS INCLUDE THE INFORMATION CONCERNING OUR FUTURE FINANCIAL PERFORMANCE, BUSINESS STRATEGY, PROJECTED PLANS AND OBJECTIVES. THESE FACTORS INCLUDE, AMONG OTHERS, THE FACTORS SET FORTH BELOW UNDER THE HEADING "RISK FACTORS." ALTHOUGH WE BELIEVE THAT THE EXPECTATIONS REFLECTED IN THE FORWARD-LOOKING STATEMENTS ARE REASONABLE, WE CANNOT GUARANTEE FUTURE RESULTS, LEVELS OF ACTIVITY, PERFORMANCE OR ACHIEVEMENTS. MOST OF THESE FACTORS ARE DIFFICULT TO PREDICT ACCURATELY AND ARE GENERALLY BEYOND OUR CONTROL. WE ARE UNDER NO OBLIGATION TO PUBLICLY UPDATE ANY OF THE FORWARD-LOOKING STATEMENTS TO REFLECT EVENTS OR CIRCUMSTANCES AFTER THE DATE HEREOF OR TO REFLECT THE OCCURRENCE OF UNANTICIPATED EVENTS. READERS ARE CAUTIONED NOT TO PLACE UNDUE RELIANCE ON THESE FORWARD-LOOKING STATEMENTS.   REFERENCES IN THIS FORM 10-K, UNLESS ANOTHER DATE IS STATED, ARE TO DECEMBER 31, 2009.  AS USED HEREIN, THE “COMPANY,” “EPAZZ,” “WE,” “US,” “OUR” AND WORDS OF SIMILAR MEANING REFER TO EPAZZ, INC., AND INCLUDE EPAZZ’S WHOLLY OWNED SUBSIDIARIES, DESK FLEX, INC., AN ILLINOIS CORPORATION (“DFI”), AND PROFESSIONAL RESOURCE MANAGEMENT, INC., AN ILLINOIS CORPORATION UNLESS OTHERWISE STATED, OR THE CONTEXT SUGGESTS OTHERWISE.  

  

**Business Overview**

 

The Company was incorporated in the State of Illinois on March 23, 2000, to create software to help college students organize their college information and resources. The idea behind the Company was that if the information and resources provided by colleges and universities was better organized and targeted toward each individual, the students would encounter a personal experience with the college or university that could lead to a lifetime relationship with the 

2

institution. This concept is already used by business software designed to retain relationships with clients, employees, vendors and partners. 

The Company developed a web portal infrastructure operating system product called BoxesOS v3.0. BoxesOS provides a web portal infrastructure operating system designed to increase the satisfaction of key stakeholders (students, faculty, alumni, employees, and clients) by enhancing the organizational experience through the use of enterprise web-based applications to organize their relationships and improve the lines of communication. BoxesOS decreases an organization’s operating expenses by providing development tools to create advanced web applications. The applications can be created by non-technical staff members of each institution. BoxesOS creates sources of revenue for Alumni Associations and Non-Profit organizations through utilizing a web platform to conduct e-commerce and provides e-commerce tools for small businesses to easily create "my accounts" for their customers. It further reduces administrative costs, by combining technology applications into one package, providing an alternative solution to enterprise resource planner (“ERP”) modules and showing a return on investment for institutions by reducing the need for 3rd party applications license fees. BoxesOS can also link a college or university’s resources with the business community by allowing businesses to better train their employees by utilizing courseware development from higher education institutions.

On or about June 18, 2008, the Company entered into a Stock Purchase Agreement (the “Purchase Agreement”) with Desk Flex, Inc., an Illinois corporation (“DFI”), Professional Resource Management, Inc., an Illinois corporation (“PRMI” and collectively with DFI, the “Target Companies”) and Arthur A. Goes, an individual and the sole stockholder of the Target Companies.  The Purchase Agreement consummated the transactions contemplated by the February 25, 2008, non-binding letter of intent (the “Letter of Intent”) the Company entered into, to acquire 100% of the outstanding shares of the Target Companies.  Pursuant to the Purchase Agreement, the Company agreed to purchase 100% of the outstanding shares of the Target Companies for an aggregate purchase price of $445,000 (the “Purchase Price”).  The Purchase Price was payable as follows:

  

(a)

Mr. Goes retained the $10,000 originally paid by the Company in connection with the parties’ entry into the Letter of Intent;

  

  

  

  

(b)

The Company paid Mr. Goes $210,000 in cash (the “Cash Consideration”) at the Closing (as defined below) of the Purchase Agreement; and

  

  

  

  

(c)

The Company provided Mr. Goes with a 7% Promissory Note in the amount of $225,000 (the “Note”), described in greater detail below.

Additionally, the Company agreed to assume an aggregate of approximately $15,475 in outstanding liabilities of DFI and PRMI in connection with the Closing.

The Purchase Agreement closed on June 18, 2008 (“Closing”), at which time Mr. Goes delivered to the Company, 2,000 shares of DFI stock, representing 100% of the issued and outstanding shares of DFI, and 1,000 shares of PRMI stock, representing 100% of the issued and outstanding 

3

shares of PRMI.  Also at Closing, the Company delivered the Cash Consideration and the Note to Mr. Goes.  As a result of the Closing, DFI and PRMI became wholly-owned subsidiaries of the Company.

The Note bears interest at the rate of seven percent (7%) per annum, and all past due principal and interest (which failure to pay such amounts after a fifteen (15) day cure period, shall be defined herein as an “Event of Default”) bear interest at the rate of twelve percent (12%) per annum until paid in full.  The Note, however, additionally provides that the Company shall have two additional fifteen (15) day cure periods during the term of the Note resulting in two thirty (30) day cure periods before an Event of Default occurs.  The principal amount of the Note is due on June 18, 2011.  The Note is payable in monthly installments of $6,947.35 (each a “Monthly Payment”), with the first such Monthly Payment due on September 18, 2008, until such time as this Note is paid in full.  Provided, however, that if the total amount due under the Note is less than any Monthly Payment, the Company shall only be obligated to pay the remaining balance of the Note.  The Note may be prepaid at any time without penalty.  As of the date of this report, the Company is current with all of its required Monthly Payments.

Additionally, the Company agreed to secure the payment of the Note with a Uniform Commercial Code Security Interest filing, which the Company agreed to file, but which filing has not occurred to date, at Mr. Goes’ request, at the Company’s expense, to grant Mr. Goes a security interest over all of the Target Companies’ tangible and intangible assets, and the outstanding stock of both of the Target Companies until the Note is repaid.  Pursuant to such requirement of the Note, at the Closing, the Company entered into a Security Agreement with Mr. Goes, whereby the Company granted Mr. Goes a security interest in all inventory, equipment, appliances, furnishings and fixtures, stock certificates and intellectual property now or hereafter owned by the Target Companies.  Pursuant to the Security Agreement, the Company also assigned to Mr. Goes a security interest in all of its right, title, and interest to any trademarks, trade names, contract rights, and leasehold interests in which it now has or hereafter acquires to secure repayment of the Note.

**Recent Events**

Effective February 1, 2010, the Company entered into a Software Product Asset Purchase Agreement (the “Software Rights Agreement”) with Igenti, Inc., a Florida corporation (“Igenti”) to acquire the rights to Igenti’s AutoHire software, domain names, permits, customers, contracts, know-how, equipment, software programs, receivables totaling approximately $10,000 and the intellectual property of Igenti associated therewith (the “AutoHire Software”).  The Company did not purchase or assume any of Igenti’s liabilities in connection with the Software Rights Agreement.  The purchase price for the AutoHire Software was $170,000 payable as follows:

1)

$120,000 in cash at the closing (which occurred February 1, 2010); and

2)

$50,000 in the form of a promissory note (the “Igenti Note).

The Igenti Note does not bear interest and is payable in monthly installments of $416.67 per month beginning May 5, 2010, and ending May 5, 2012 (the “Maturity Date”), at which time the remaining amount of the Igenti Note, $39,999.92 is due and payable.  The payment of the Igenti 

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Note is secured by all of the subscription agreements of customers relating to the AutoHire Software entered into prior to February 1, 2010.  Igenti has also guaranteed the Company that the Company will receive at least $173,700 (the “Guaranteed Amount”) in subscription cash receipts from the AutoHire Software during the year ending February 1, 2011.  The purchase price payable to Igenti is subject to reduction on a dollar-for-dollar basis in the event the subscription cash receipts from the AutoHire Software during the year ending February 1, 2011 are less than the Guaranteed Amount.

In connection with the Software Rights Agreement, the Company also entered into a Consulting Agreement and Non-Compete Agreement (the “Consulting Agreement”) with the owner of Igenti, Jim McArdle.  Pursuant to the Consulting Agreement, we agreed to engage Mr. McArdle as a consultant in connection with the AutoHire Software for a period of six months following the closing of the Software Rights Agreement at the rate of $2,962.70 per month, and Mr. McArdle agreed to provide consulting services for us.  In the event we terminate the Consulting Agreement prior to the expiration of six months from the effective date of the Software Rights Agreement, which agreement can be cancelled for any reason, we agreed to pay Mr. McArdle $5,925.40 in one lump sum.  Pursuant to the Consulting Agreement, Mr. McArdle agreed to not compete with the Company or our products anywhere in the nation for a period of two years following the closing of the Software Rights Agreement.

**AutoHire Software**

AutoHireTM, is a web-enabled, career center management and applicant tracking system. The system helps automate the recruitment and hiring process and provides the related record keeping and reporting required by the Equal Employment Opportunity Commission (“EEOC”). The system also provides efficiencies to help reduce the cost of hiring and improve the quality of hires. 

AutoHire has been used by large and small companies since 2002. Customers range in size from small office recruiters, to Fortune 100, government, and Global organizations. They represent various industries, including automotive, financial, personal service, health services, business services, food manufacturing, industrial gas production, and many others. 

The AutoHire system is designed to manage the entire hiring process, totally online, in a hosted "application service provider" mode. There is nothing to install and all that is needed is Internet access and a browser. 

**Professional Resource Management, Inc. and Desk Flex, Inc. Overview**

 

Professional Resource Management, Inc. was incorporated under the laws of Illinois in June 1985.  On or around December 31, 1997, Professional Resource Management, Inc. established a wholly-owned subsidiary, PRM Transfer Corp.  On or around December 31, 1997, Professional Resource Management, Inc., PRM Transfer Corp. and Arthur Goes entered into a Reorganization Agreement, whereby Professional Resource Management, Inc. transferred all of its assets and liabilities to PRM Transfer Corp., with the exception of those assets pertaining to its proprietary source code or software product, Desk/Flex.  Also pursuant to the Reorganization Agreement, 

5

Professional Resource Management, Inc. amended its corporate charter to change its name to Desk Flex, Inc. (“DFI”), and PRM Transfer Corp. amended its charter to change its name to Professional Resources Management, Inc. (“PRMI”).  The transfer was effected in an effort by Mr. Goes to better promote the Desk/Flex product.

**Our Products**

 

After the acquisition of the Target Companies which are now wholly owned subsidiaries of the Company (described in detail above), and as a result of the AutoHire Software purchased from Igenti (as described above); the Company offers four primary product lines under three different Company names.  The EPAZZ BoxesOS v3.0 product is offered through EPAZZ, Inc., AutoHire software is offered through EPAZZ, Inc., the Desk/Flex Software product is offered through Desk Flex, Inc. and the Agent Power product is offered through Professional Resource Management, Inc.

**EPAZZ BoxesOS v3.0**

EPAZZ BoxesOS v3.0 (Web Infrastructure Operating System) is the Company's flagship product. It is the core package of EPAZZ, Inc.’s products and services. EPAZZ BoxesOS integrates with each organization's back-end systems and provides a customizable personal information system for each stakeholder.

 

Services include:

 

· Single sign-on: Provides a powerful single-sign-on with security procedure to product users' information and identity.

· Course Management System: Manage distance, traditional courses and Calendar.

· Enterprise Web Site Content Management: Manage public sites with multi contributors.

· Integration Management Services: Integrated into Enterprise Resource Planning (“ERP”) and Mainframes.

· Email Management: Email server and web client.

· Instant Messenger Services: Instant messaging and alerts.

· Customer Relationship Management: Prospective students and alumni.

· Calendar/Scheduler Management: Event directory, groupware, and personal calendar.

· Administrative Support Services: Online payment services.

· Business Services: Facility Management and Online Bookstore.

 

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*BoxesOS software provides:*

 

Web Portal Component

BoxesOS Web Portal Component is a gateway to all of an organization’s online services and information resources. The Web Portal Component provides a Personal Information System, which refers to the user's entire online environment - the user’s resources, information, graphics, color, layout, and organization. All resources are customizable. The Web Portal Component simplifies organizations’ ability to create and deploy custom web applications with a common graphic user interface and connectivity to the back-end systems.

Administrative Content Management

BoxesOS Content Management Component provides an organization with enterprise level tools for creating, managing, organizing, archiving and sharing content. Content can be delivered in many forms such as web pages, emails, polls, documents, web forms, rich site summaries (“RSS”), and “hot news.” The Content Management Component enables staff members with little technical skills to create web pages and processes without having any programming skills.

  

Work Hub

Work Hub provides a host of applications that can empower an organization to increase productivity while decreasing costs. Work Hub helps to manage work flow throughout an organization. Senior management is able to view a document for approval before it is sent out to a client. A company can view all projects of the enterprise in one page. Some of the applications in Work Hub are products/services management, project management, invoice management, time management, content management and sales management. Work Hub has clear graphic charts with detail reports on many areas.

Central Repository

BoxesOS Central Knowledge Repository is a collection and indexing of shareable content. Central Knowledge Repository installs a server index application on the Windows 2003 platform to identify an organization’s current knowledge assets. All knowledge assets will be imported into a storage device. The server index application will import the knowledge assets into a temporary folder before moving into a main folder. The server index application will prompt the organization’s administrators to add detailed information about the knowledge assets into the database by using a web form. These forms will allow the administrators to add custom fields; therefore, allowing the organization to add custom information to the database in the present and at a future date. The organization would be able to group their knowledge objects by program, course, subject, topic, users, content, or date.

ViewPoint

ViewPoint is BoxesOS central communication hub, calendaring, contact management and scheduling system. ViewPoint works with or can be used as an alternative to Microsoft (“MS”)  

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Outlook/MS Exchange Server. The web applications provide the institution with an extensive range of options including communication system email web client and an email server. Email applications provide features you would find on popular web-based e-mail providers. ViewPoint provides robust threaded discussion boards and a “chatting” environment. ViewPoint provides each user with a personal calendar, which notifies users of scheduling conflicts and appointments priorities. ViewPoint makes it easy to create group calendars and public calendars. With the ViewPoint scheduling system users are able to schedule group meetings together. The scheduling system will view each user's calendar to see the next available time and date the group can meet.

Learning Management System

 

BoxesOS My Courses (“My Courses”) is an extensive application for learning management, and e-learning. My Courses is an effective means for managing traditional courses, distance learning courses, and self-paced courses. My Courses is a powerful communication tool that can be effectively used by students, instructors, employees and corporate trainers to make information flow easily, clearly and faster. My Courses provides a robust grade book, powerful authoring content tools, easy to use drop box, sharable folders, wide-ranging course calendar and many more features all designed to provide customization to key stakeholders. Organizations will be able to train their employees on systems using My Courses self-paced settings, as well as test candidates on their skill sets before they are hired.

 

Single Sign-on

 

Single Sign-on provides organizations the ability to log into multiple systems with a single unique username and password. The username and password authenticates the user’s credentials to make sure the person who is accessing the data is authorized to. BoxesOS uses Microsoft Active Directory Identity Management to accomplish single sign on. Microsoft Active Directory allows institutions to centrally manage and share user information. Active Directory also acts as the single sign on point for bringing systems and applications together. BoxesOS user management integrates with Active Directory.

Pathways Real-time Integration

EPAZZ Pathways is an integration suite enabling real-time connectivity with ERP and Legacy systems. Pathways integration suite allows organizations to retrieve data from ERPs and write data back to ERPs in real-time.

**AutoHire Software**

The AutoHire system provides a tool to power career centers, post job ads to sites and job boards, and to collect resumes online. The online processes supported by the system provide the mechanism to comply with the record keeping requirements of Title VII of the Civil Rights Act of 1964, which apply to organizations employing 15 or more persons. 

One of the most useful features of the AutoHire system is the interactive question and online screening and ranking system. The interactive question system provides a means for the client to 

8

maintain their own library of questions and to attach selected questions to job opportunities posted. Responses obtained can be used to screen and rank candidates to permit hiring managers to focus their attention on only the most suitable candidates. We believe that result can have a substantial impact on the cost of recruiting and the quality of candidates selected. 

By attaching interactive questions to job opportunities posted clients can collect information not typically presented in a resume. The additional information can often replace the initial interview process. Questions can be multiple choice or narrative. 

**Desk Flex Software**

DFI developed the Desk/Flex Software (“Desk/Flex”) to enhance the value of businesses’ real estate investments and modernize their office space.  Desk/Flex lets businesses make better use of office space restrictions by enabling employees to instantly access their workstation tools from multiple areas in and outside of the office.  Desk/Flex lets employees reserve space in advance or claim space instantly. It adjusts the telephone switch (Private Branch Exchange or “PBX”) so that calls ring at the 'desk du jour', or go directly to voice mail when a worker is not checked in.

Key Features of Desk/Flex include:

*Quick and Easy Check-In* - Check-in and Check-out to a workstation takes less than 8 seconds, and advance reservations take only a few seconds more.

*Point-and-Click Floor Maps* - Desks that are available are identified by green dots. Those that are in use are identified by red. An employee needs only to click or touch (using an optional touch-screen) a green dot to select his or her desk.

*PBX Interaction* - Desk/Flex connects to an employee’s Nortel, Avaya or Cisco PBX to ensure that the employee has phone access at his or her desk; the message waiting light becomes operational; outside calls can be made only after checking in; and an employee is automatically checked out overnight if he or she leaves a workstation without checking out.

*Web Browser and Local "Kiosk" Access* - On site, the Desk/Flex kiosk(s) makes it easy to select a vacant desk near a co-worker or centrally located at the office. Even before leaving home a worker with access to the company intranet can reserve a desk or locate a co-worker at any desk in the company’s office via a web browser.

*Advance Reservations* - Workers can easily choose and reserve workspaces ahead of time for a particular date or range of dates.

*Occupancy Reports* - Management reports allow accurate measures of occupancy in total or by type of desk so the total number or mix of desks can be adjusted to meet client demand and save more office space expense in future months.

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Desk/Flex is responsive to office size and needs, servicing small to large businesses. Desk/Flex can be configured to administer a single site or multiple sites locally or remotely.  Desk/Flex has full integration capabilities with both Nortel and Avaya, which combined represent the majority of the telecommunications and inbound automatic call distributor (“ACD”) market.

 

**Agent Power Software**

Agent Power Software (“Agent Power”) is PRMI’s proprietary software line.  PRMI believes Agent Power provides vital information and tools for call centers to help improve their workforce management. Historical, real-time, and forecast information is available at the touch of a button to plan, control, and monitor a business’s call center. Coordinated stand-alone modules allow a company to develop employee schedules, track queue and agent performance, communicate this information with the company’s agents and improve workforce management.

 

Agent Power is a suite of six (6) applications. Each can operate on a stand-alone basis, or can work in conjunction with the other applications.  The applications feature the following workforce management components:

  

§

Planning and Scheduling;

  

§

Agent Adherence;

  

§

Agent Performance;

  

§

ACD Group Performance;

  

§

Real-Time Agent Status; and

  

§

Info Screen.

All modules of Agent Power have full integration capabilities with Nortel, Avaya, and ROLM ACDs, and the Planning and Scheduling module works with any modern ACD system.

**Sales & Marketing**

 

EPAZZ uses telemarketing and email campaigns to meet with key decision makers in order to demonstrate the significant customer satisfaction, cost savings, and revenue enhancement benefits they can realize by using the EPAZZ systems.

EPAZZ plans to contract with independent sales representatives as independent contractors for IT sales. Independent representatives are independent contractors who work on a performance basis and are located throughout the United States. EPAZZ will pay commission on sales. Since the sales teams will be independent and not employees of EPAZZ we do not plan to pay such sales representatives salaries, travel expenses or office expenses. Furthermore, EPAZZ we believe that we will be able to enter into more markets at less cost allowing us to invest more in product development.

EPAZZ receives revenues from the following sources; we generated $359,961 revenues for the year ended December 31, 2009:

1.  

Product: One time License fee.

2.  

Maintenance: Annual support service packages.

3.  

Partnership: Access fees, commissions.

4.  

Business Services: Subscription fees from relationship programs for universities and the business community.

5.  

Technical consulting services: Ongoing fees from upgrades.

6.  

Online services: enhanced membership fees and pay-per-use fees from the stakeholders.

7.  

License Technology: License and royalties for EPAZZ technology in Data Centers for providing ASP (Application Service Providers).

 

**Research and Development**

  

Over the previous two years we have issued 1,000,000 Class A Common Shares to software developers in consideration for research and product development of BoxesOS.  The Company has spent no other resources on research and development activities for the fiscal years ended December 31, 2009 and December 31, 2008.

  

**Employees**

 

We currently employ four (4) full-time employees.  Three of those employees are provided to us by Administaff Companies II, L.P. (“Administaff”), with whom we have a client service agreement. 

**Competition**

The environment for our products and services is intensely competitive. Our current and potential competitors include many large and well capitalized software companies and many smaller less-known software companies.

We believe that the principal competitive factors in our market segments include selection, price, availability, convenience, brand recognition, customer service, reliability, ease of use, and ability to adapt to changing conditions, as well as our future customers' overall trust in the entire experience in transactions with us.

 

Our overall market is intensely competitive, and there are a number of other competitors that are much larger than us and have significantly greater resources at their disposal. We believe that our product offerings are competitive with others in the marketplace; however, we do not have a dominant market share.

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**Intellectual Property**

We received a trademark for “EPAZZ” on March 5, 2002 (Serial Number 75930172). We regard our trademark, copyrights, domain names, trade dress, trade secrets, proprietary technologies, and similar intellectual property as important to our success, and we plan to rely on trademark and copyright law, trade-secret protection, and confidentiality and/or license agreements with our employees, customers, partners, and others to protect our proprietary rights.

Policing unauthorized use of our proprietary rights is inherently difficult, and we may not be able to determine the existence or extent of any unauthorized use. The protection of our intellectual property may require the expenditure of significant financial and managerial resources. Moreover, we cannot be certain that the steps we take to protect our intellectual property will adequately protect our rights or that others will not independently develop or otherwise acquire equivalent or superior technology or other intellectual property rights.

**ITEM 1A. RISK FACTORS**

Any investment in our common stock involves a high degree of risk. Investors should carefully consider the risks described below and all of the information contained in this report before deciding whether to make an equity investment in our Company. Our business, financial condition or results of operations, including those of our wholly owned subsidiaries DFI and PRMI, could be materially adversely affected by these risks if any of them actually occur. Some of these factors have affected our financial condition and operating results in the past or are currently affecting us.

 

**RISKS RELATED TO OUR BUSINESS**

**We owed $958,487 as of December 31, 2009, to repay our liabilities and we may need to raise additional funds in the future to repay these obligations and continue our operations and these funds may not be available on acceptable terms or at all. Failure to raise additional funds could require us to substantially reduce or terminate our operations.**

As of December, 2009, we owed approximately $786,263 in outstanding notes payable, which included $100,000 owed on our line of credit and an additional $182,505 owed to our Chief Executive Officer (not including accrued and unpaid interest).  We also owed $296,100 to Star Financial (as described below) in connection with the June 2008 Note and $133,675 to Arthur A. Goes pursuant to the Note (described above), and an additional $73,983 (not including accrued and unpaid interest) which we owed to various shareholders of the Company in consideration for loans such shareholders made to the Company, as well as approximately $139,186 in accounts payable, accrued liabilities and deferred revenue.  Additionally, as of February 1, 2010, we owed an additional $50,000 to Igenti pursuant to the Igenti Note, described above.  We anticipate raising additional funds through public or private financing, strategic relationships or other arrangements in the near future to support our business operations; however we currently do not have commitments from third parties for additional capital.

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We currently anticipate that we will only be able to continue our business operations for the next three (3) months with our current cash on hand and the revenues we generate and will need approximately $100,000 to continue our operations for the next 12 months, including any funds we will need to make the Monthly Payments on our Note with Mr. Goes, the June 2008 Note, and the Igenti Note, as described below.   We cannot be certain that any such financing will be available on acceptable terms, or at all, and our failure to raise capital when needed could limit our ability to continue and expand our business. We intend to overcome the circumstances that impact our ability to remain a going concern through a combination of the commencement of additional revenues, of which there can be no assurance, with interim cash flow deficiencies being addressed through additional equity and debt financing. Our ability to obtain additional funding for the remainder of the 2010 year and thereafter will determine our ability to continue as a going concern. There can be no assurances that these plans for additional financing will be successful. Failure to secure additional financing in a timely manner to repay our obligations and supply us sufficient funds to continue our business operations and on favorable terms if and when needed in the future could have a material adverse effect on our financial performance, results of operations and stock price and require us to implement cost reduction initiatives and curtail operations. Furthermore, additional equity financing may be dilutive to the holders of our common stock, and debt financing, if available, may involve restrictive covenants, and strategic relationships, if necessary to raise additional funds, and may require that we relinquish valuable rights.  In the event that we are unable to repay our current and long-term obligations as they come due, we could be forced to curtail or abandon our business operations, and/or file for bankruptcy protection; the result of which would likely be that our securities would decline in value and/or become worthless.

**The Note payable in connection with the acquisition of DFI and PRMI is secured by a security interest in substantially all of the assets of DFI, PRMI and the Company.**

We provided Mr. Goes, the seller of DFI and PRMI with a 7% Promissory Note in the original amount of $225,000 (the “Note”) in connection with the Closing of the purchase of DFI and PRMI. The Note bears interest at the rate of seven percent (7%) per annum, and all past due principal and interest (which failure to pay such amounts after a thirty (30) day cure period, shall be defined herein as an “Event of Default”) bear interest at the rate of twelve percent (12%) per annum until paid in full.  The principal amount of the Note is due on June 18, 2011.  The Note is payable in monthly installments of $6,947.35 (each a “Monthly Payment”), with the first such Monthly Payment due on September 18, 2008, until such time as this Note is paid in full.  As of the date of this report, the Company is current with all Monthly Payments.  We agreed to secure the payment of the Note with a Uniform Commercial Code Security Interest filing, which we agreed to file, at Mr. Goes’ request, at our expense, to grant Mr. Goes a security interest over all of DFI’s and PRMI’s tangible and intangible assets, and the outstanding stock of DFI and PRMI until the Note is repaid.  Pursuant to such requirement of the Note, at the Closing, we entered into a Security Agreement with Mr. Goes, whereby we granted Mr. Goes a security interest in all inventory, equipment, appliances, furnishings and fixtures, stock certificates and intellectual property now or hereafter owned by DFI and PRMI.  Pursuant to the Security Agreement, we also assigned to Mr. Goes a security interest in all of our right, title, and interest to any trademarks, trade names, contract rights, and leasehold interests in which we now have or hereafter acquire to secure repayment of the Note.  If we default on the repayment of the Note, 

13

Mr. Goes may enforce his security interest over the assets of the DFI and PRMI and our assets which secure the repayment of the Note, and we could be forced to curtail or abandon our current business plans and operations. If that were to happen, any investment in the Company could become worthless.

**The Note payable in connection with the acquisition of AutoHire Software is secured by a security interest in all of the subscription agreements of customers relating to the AutoHire Software entered into prior to February 1, 2010.**

We provided Igenti, the seller of the AutoHire Software with a $50,000 Promissory note in the original amount of $50,000 (the “Igenti Note”).  The Igenti Note does not bear interest and is payable in monthly installments of $416.67 per month beginning May 5, 2010, and ending May 5, 2012 (the “Maturity Date”), at which time the remaining amount of the Igenti Note, $39,999.92 is due and payable.  The payment of the Igenti Note is secured by all of the subscription agreements of customers relating to the AutoHire Software entered into prior to February 1, 2010. As of the date of this report, the Company is current with all Monthly Payments.   If we default on the repayment of the Igenti Note, Igenti may enforce its security interest over the rights to the Company’s AutoHire Software customers which secure the repayment of the Igenti Note, and we could be forced to curtail or abandon our current business plans and operations. If that were to happen, any investment in the Company could become worthless.

**We have a history of losses and we anticipate that our expenses will dramatically increase as we execute our business plan. Thus, we will likely experience continued losses in the near future and may not ever achieve or maintain profitability.**

The Company has yet to initiate significant sales or demonstrate that it can generate sufficient sales to become profitable. The Company incurred significant net losses since its inception in March 2000; however, for the year ended December 31, 2009 the company reported net income of $18,400, as compared to a $264,107 net loss for the year ended December 31, 2008.  As of December 31, 2009, the Company had an accumulated deficit of $1,991,990 and negative working capital of $346,965.  We may continue to incur operating losses in the future. Furthermore, we expect operating expenses to increase as we seek to update our products, build relationships with future customers, build additional distribution channels for our products, continue design and development projects, and increase administrative activities to support our planned growth. We anticipate only being able to continue our operations for the next three months if no additional funding is raised.  The extent of our future operating losses and the timing of our profitability are highly uncertain, we may never generate sufficient revenues to achieve or sustain profitability.

There is substantial doubt about our ability to continue as a going concern given our recurring losses from operations, deficiencies in working capital and equity and our failure to make payments related to our notes payable as described herein. This substantial doubt could materially limit our ability to raise additional funds by issuing new debt or equity securities or otherwise. If we fail to raise sufficient capital, we will not be able to implement our business plan, we may have to liquidate our business and you may lose your investment. You should 

14

consider our independent registered public accountants’ comments when determining if an investment in us is suitable.

 

**Shares eligible for future sale may adversely affect the market price of our common stock, as the future sale of a substantial amount of outstanding stock in the public marketplace could reduce the price of our common stock. Additionally, shares issued in our planned offering will cause immediate and substantial dilution to our existing shareholders.**

 

Shares eligible for future sale may have an adverse effect on the market price of our common stock by creating an excessive supply. We currently plan to raise additional funding through the sale of debt or equity securities, which would cause a significant increase in the number of outstanding shares which we currently have, and would cause immediate and substantial dilution to our existing shareholders.  Additionally in the future, shareholders, including our President and Chief Executive Officer, and any shareholders who purchase shares in the planned offering may be eligible to sell all or some of their shares of common stock by means of ordinary brokerage transactions in the open market pursuant to Rule 144, promulgated under the Securities Act, subject to certain limitations. In general, pursuant to Rule 144, if the Company remains a reporting company, a non “affiliate” stockholder (or stockholders whose shares are aggregated) who has satisfied a six month holding period may sell their securities free of any volume limitations. Rule 144 also permits, under certain circumstances, the sale of securities, with certain volume limitations, by an affiliate, if the Company is a reporting company, the “affiliate” has held such shares for six months, and the Company continues to file periodic reports with the commission.  The rules are different however for non-reporting companies in that non-“affiliate” and “affiliate shareholders must hold their securities for at least a year, and no sales by “non-affiliates” are able to be made unless certain requirements are met, including, but not limited to that there is current public information available regarding the Company and the “affiliate” complies with the applicable volume limitations.  The disclosures in this paragraph assume for all purposes that the Company is not a “shell company,” as described in Rule 144. Any substantial sale of common stock pursuant to any resale prospectus or Rule 144 may have an adverse effect on the market price of our common stock by creating an excessive supply.

**Our success and the success of DFI and PRMI depend in part upon our ability to develop new products and enhance our existing products. Failure to successfully introduce new or enhanced products to the market may adversely affect our business.**

We may not be successful in achieving market acceptance of our products, including the products of DFI and PRMI. Any failure or delay in diversifying our existing product offerings could harm our business, results of operations and financial condition.

Our future success depends in part on our ability to develop enhancements to our existing products and to introduce new products that keep pace with rapid technological developments. We must continue to modify and enhance our products to keep pace with changes in technologies. We may not be successful in developing these modifications and enhancements or in bringing them to market in a timely manner. In addition, uncertainties about the timing and nature of new technologies and platforms or modifications to existing platforms or technologies, could increase our research and development expenses. Any failure of our products to operate 

15

effectively with future network platforms and technologies could reduce the demand for our products, result in customer dissatisfaction and harm our business.  Additionally, accelerated product introductions and short product life cycles require high levels of expenditures for research and development that could adversely affect our operating results.

 

**Our operating results, including the operating results of DFI and PRMI, are difficult to predict and fluctuate substantially from quarter to quarter and year to year, which may increase the difficulty of financial planning and forecasting and may result in declines in our stock price.**

 

Our future operating results may vary from our past operating results, are difficult to predict and may vary from year to year due to a number of factors. Many of these factors are beyond our control. These factors include:

 

  

● the potential delay in recognizing revenue from transactions due to revenue recognition rules which we must follow;

  

● customer decisions to delay implementation of our products;

  

● any seasonality of technology purchases;

  

● demand for our products, which may fluctuate significantly;

  

● the timing of new product introductions and product enhancements by both us and our competitors;

  

● changes in our pricing policy; and

  

● the publication of opinions concerning us, our products or technology by industry analysts.

As a result of these and other factors, our operating results for any fiscal quarter or fiscal year will be subject to significant variation, and we believe that period-to-period comparisons of our results of operations are not necessarily meaningful in terms of their relation to future performance. You should not rely upon these comparisons as indications of future performance. It is likely that our future quarterly and annual operating results from time to time will not meet the expectations of public market analysts or investors, which could cause a drop in the price of our common stock.

 

**Defects or errors in our software could adversely affect our reputation, result in significant costs to us and impair our ability to sell our software.** 

 

If our software is determined to contain defects or errors, our reputation could be materially adversely affected, which could result in significant costs to us and impair our ability to sell our software in the future. The costs we would incur to correct product defects or errors may be substantial and would materially adversely affect our operating results. After the release of our 

16

software, defects or errors may be identified from time to time by our internal team and by our clients. Such defects or errors may occur in the future.

Any defects in our applications, or defects that cause other applications to malfunction or fail, could result in:

  

● lost or delayed market acceptance and sales of our software;

 

  

● loss of clients;

  

● product liability suits against us;

  

● diversion of development resources;

  

● injury to our reputation; and

  

● increased maintenance and warranty costs.

**Our market is subject to rapid technological change and if we fail to continually enhance our products and services in a timely manner, our revenue and business would be harmed.**

We must continue to enhance and improve the performance, functionality and reliability of our products in a timely manner. The software industry is characterized by rapid technological change, changes in user requirements and preferences, frequent new product and services introductions embodying new technologies, and the emergence of new industry standards and practices that could render our products and services obsolete. Our failure to continually enhance our products and services in a timely manner would adversely impact our business and prospects. Our success will depend, in part, on our ability to internally develop and license leading technologies to enhance our existing products and services, to develop new products and services that address the increasingly sophisticated and varied needs of our future customers, and to respond to technological advances and emerging industry standards and practices on a cost-effective and timely basis. Our product development efforts are expected to continue to require substantial investments, and we may not have sufficient resources to make the necessary investments. If we are unable to adapt our products and services to changing market conditions, customer requirements or emerging industry standards, we may not be able to maintain or increase our revenue and expand our business.

**Our management has no senior management experience in the software industry which may hinder our ability to manage our operations.**

Our Company is a new software company and our management has limited experience managing in our industry and our management and employees have limited experience developing and selling software. The lack of experience in software design and sales may make it difficult to compete against companies that have more senior management and design experience. We expect to add additional key personnel in the future. Our failure to attract and fully integrate our 

17

new employees into our operations or successfully manage such employees could have a material adverse effect on our business, financial condition and results of operations.

 

**Significant unauthorized use of our products would result in material loss of potential revenues and our pursuit of protection for our intellectual property rights could result in substantial costs to us.**

 

Our software is planned to be licensed to customers under license agreements, which license may include provisions prohibiting the unauthorized use, copying and transfer of the licensed program. Policing unauthorized use of our products will likely be difficult and, while we are unable to determine the extent to which piracy of our software products exists, any significant piracy of our products could materially and adversely affect our business, results of operations and financial condition. In addition, the laws of some foreign countries do not protect the proprietary rights to as great an extent as do the laws of the United States and our means of protecting our proprietary rights may not be adequate.

**We may face product liability claims from our future customers which could lead to additional costs and losses to the Company.**

 

Our license agreements with our future customers will contain provisions designed to limit our exposure to potential product liability claims. It is possible, however, that the limitation of liability provisions contained in the license agreements may not be effective under the laws of some jurisdictions. A successful product liability claim brought against us could result in payment by us of substantial damages, which would harm its business, operating results and financial condition and cause the price of its common stock to fall.

 

**We may not be able to respond to technological changes with new software applications, which could materially adversely affect our sales and profitability.** 

The markets for our software applications are characterized by rapid technological changes, changing customer needs, frequent introduction of new software applications and evolving industry standards. The introduction of software applications that embody new technologies or the emergence of new industry standards could make our software applications obsolete or otherwise unmarketable. As a result, we may not be able to accurately predict the lifecycle of our software applications, which may become obsolete before we receive any revenue or the amount of revenue that we anticipate receiving from them. If any of the foregoing events were to occur, our ability to retain or increase market share could be materially adversely affected.

To be successful, we need to anticipate, develop and introduce new software applications on a timely and cost-effective basis that keep pace with technological developments and emerging industry standards and that address the increasingly sophisticated needs of our future customers and their budgets. We may fail to develop or sell software applications that respond to technological changes or evolving industry standards, experience difficulties that could delay or prevent the successful development, introduction or sale of these applications or fail to develop applications that adequately meet the requirements of the marketplace or achieve market 

18

acceptance. Our failure to develop and market such applications and services on a timely basis, or at all, could materially adversely affect our sales and profitability.

**Our failure to offer high quality customer support services could harm our reputation and could materially adversely affect our sales of software applications and results of operations.** 

 

Our future customers, if any, will depend on us to resolve implementation, technical or other issues relating to our software. A high level of service is critical for the successful marketing and sale of our software. If we do not succeed in helping our customers quickly resolve post-deployment issues, our reputation could be harmed and our ability to make new sales or increase sales to customers could be damaged.

 

**We expect to rely on off-shore independent contract service providers and, as a result, will be exposed to potential service problems from those providers.**

Certain Company functions, such as software development, will be provided through off-shore contract providers. Any material disruption or slowdown in service resulting from telephone or Internet failures, power or service outages, natural disasters, labor disputes, or other events could make it difficult or impossible to provide adequate off-shore services. Furthermore, we may be unable to attract and retain an adequate number of competent software developers, which is essential in creating a favorable customer experience. In addition, because our outsourced software development is located in India, we may experience difficulties in training or monitoring the level of support provided. If we are unable to continually provide adequate and trained staffing for our software development operations, our reputation could be seriously harmed and our sales could decline. Further, we cannot assure you that our needs will not exceed our capacities. If this occurs, we could experience delays in developing software and addressing customer concerns. Because our success depends in large part on keeping our future customers satisfied, any failure to provide satisfactory levels of software development would likely impair our reputation and we could lose customers.

**Our business could be harmed if our independent third party contractors violate labor or other laws.**

Once we are able to retain them, our independent contract third party contractors may not operate in compliance with applicable United States and foreign laws and regulations, including labor practices. If one of any of our possible future independent contractors violates labor or other laws or diverges from those labor practices generally accepted as ethical in the United States, it could result in adverse publicity for us, damage our reputation in the United States or render our conduct of business in a particular foreign country undesirable or impractical, any of which could harm our business.

**Our future success depends on our ability to respond to changing customer demands, identify and interpret trends and successfully market new products.**

The software industry is subject to rapidly changing customer demands, particularly in the “enterprise” market that we intend to market our product. Accordingly, we must identify and interpret trends and respond in a timely manner. Demand for and market acceptance of new products are uncertain and achieving market acceptance for new products generally requires substantial product development and marketing efforts and expenditures. If we do not meet changing customer demands or are unable to develop products that appeal to current customer demands, our results of operations will be negatively impacted. In addition, we will have to make decisions about product development and marketing expenditures in advance of the time when customer acceptance can be determined. If we fail to anticipate, identify or react appropriately to changes and trends or are not successful in marketing our products, we could experience excess inventories, higher than normal markdowns or an inability to sell our products once and if the products are available.

 

**Our business and the success of our products could be harmed if we are unable to establish and maintain a brand image.**

We believe that establishing a brand is critical to achieving acceptance of our software products and to establishing key strategic relationships. As a new company with a new brand, we believe that we have little to no brand recognition with the public. We may experience difficulty in establishing a brand name that is well-known and regarded, and any brand image that we may be able to create may be quickly impaired. The importance of brand recognition will increase when and if our competitors create products that are similar to our products. Even if we are able to establish a brand image and react appropriately to changes in customer preferences, customers may consider our brand image to be less prestigious or trustworthy than those of our larger competitors. Our results of operations may be affected in the future should our products even be successfully launched.

 

**We may fail in introducing and promoting our products to the software market, which will have an adverse effect on our ability to generate revenues.**

 

Demand for and market acceptance of new products is inherently uncertain. Our revenue will come from the sale of our products, and our ability to sell our products will depend on various factors, including the eventual strength, if any, of our brand name, competitive conditions and our access to necessary capital. If we fail to introduce and promote our products, we may not be able to generate any significant revenues. In addition, as part of our growth strategy, we intend to expand our product offerings to introduce more products in other categories. This strategy may however prove unsuccessful and our association with failed products could impair our brand image. Introducing and achieving market acceptance for these products will require, among other things:

  

● the establishment of our brand;

  

● the development and performance to our planned product introductions;

  

● the establishment of key relationships with customers for our software products; and

  

● substantial marketing and product development efforts and expenditures to create and sustain customer demand.

**We will face intense competition, including competition from companies with significantly greater resources than ours, and if we are unable to compete effectively with these companies, our business could be harmed.**

We will face intense competition in the software industry from other established companies. We have a very limited market for our product, product sales, brand recognition, manufacturing or brand equity. Almost all of our competitors have significantly greater financial, technological, engineering, manufacturing, marketing and distribution resources than we do. Their greater capabilities in these areas will enable them to better withstand periodic downturns in the software industry, compete more effectively on the basis of price and production and more quickly develop new products. In addition, new companies may enter the markets in which we expect to compete, further increasing competition in the software industry.

We believe that our ability to compete successfully will depend on a number of factors, including the functionality of our products once marketed and the strength of our brand, once established, as well as many factors beyond our control. We may not be able to compete successfully in the future, and increased competition may result in price reductions, reduced profit margins, loss of market share and an inability to generate cash flows that are sufficient to maintain or expand our development and marketing of new products.

**We depend on key personnel to manage our business effectively in a rapidly changing market, and if we are unable to retain existing personnel, our business could be harmed.**

Our future success depends upon the continued services of key employees especially Shaun Passley, our President and Chief Executive Officer. The loss of the services of Mr. Passley or any other key employee could harm us. Our future success also depends on our ability to identify, attract and retain additional qualified personnel. Competition for employees in our industry is intense and we may not be successful in attracting and retaining such personnel.

**The disruption, expense and potential liability associated with unanticipated future litigation against us could have a material adverse effect on our business, results of operations and financial condition.**

We may be subject to various legal proceedings and threatened legal proceedings from time to time as part of our ordinary business. We are not currently a party to any legal proceedings. However, any unanticipated litigation in the future, regardless of merits, could significantly divert management’s attention from our operations and result in substantial legal fees to us. Further, there can be no assurance that any actions that have been or will be brought against us will be resolved in our favor or, if significant monetary judgments are rendered against us, that we will have the ability to pay such judgments. Such disruptions, legal fees and any losses resulting from these claims could have a material adverse effect on our business, results of operations and financial condition.

 

**Protection of our intellectual property is limited, and any misuse of our intellectual property by others could materially adversely affect our sales and results of operations.** 

 

Proprietary technology in our software is important to our success. To protect our proprietary rights, we plan to rely on a combination of patents, copyrights, trademarks, trade secrets, confidentiality procedures and contractual provisions. We do not own any issued patents and we have not emphasized patents as a source of significant competitive advantage. We have sought to protect our proprietary technology under laws affording protection for trade secrets, copyright and trademark protection of our software, products and developments where available and appropriate. In the event we are issued patents, our issued patents may not provide us with any competitive advantages or may be challenged by third parties, and the patents of others may seriously impede our ability to conduct our business. Further, any patents issued to us may not be timely or broad enough to protect our proprietary rights.

We also have one registered trademark in the U.S. for our “EPAZZ” mark. Although we attempt to monitor use of and take steps to prevent third parties from using our trademark without permission, policing the unauthorized use of our trademark is difficult. If we fail to take steps to enforce our trademark rights, our competitive position and brand recognition may be diminished.

 

Protection of trade secrets and other intellectual property rights in the markets in which we operate and compete is highly uncertain and may involve complex legal and scientific questions. The laws of countries in which we operate may afford little or no protection to our trade secrets and other intellectual property rights. Policing unauthorized use of our trade secret technologies and proving misappropriation of our technologies is particularly difficult, and we expect software piracy to continue to be a persistent problem. Piracy of our products represents a loss of revenue to us. Furthermore, any changes in, or unexpected interpretations of, the trade secret and other intellectual property laws in any country in which we operate may adversely affect our ability to enforce our trade secret and intellectual property rights. Costly and time-consuming litigation could be necessary to enforce and determine the scope of our confidential information and trade secret protection. If we are unable to protect our proprietary rights or if third-parties independently develop or gain access to our or similar technologies, our competitive position and revenue could suffer.

**We may incur significant litigation expenses protecting our intellectual property or defending our use of intellectual property, which may have a material adverse effect on our cash flow and results of operations.**

If our efforts to protect our intellectual property rights are inadequate to prevent imitation of our products by others or to prevent others from seeking to block sales of our products as a violation of the intellectual property rights of others, we could incur substantial significant legal expenses in resolving such disputes.

**Our competitors may develop similar, non-infringing products that adversely affect our ability to generate revenues.**

Our competitors may be able to produce a software product that is similar to our product without infringing on our intellectual property rights. Since we have yet to establish any significant brand recognition for our product, we could lose a substantial amount of business due to competitors developing products similar to our software products. As a result, our future growth and ability to generate revenues from the sale of our product could suffer a material adverse effect.

 

**Claims that we misuse the intellectual property of others could subject us to significant liability and disrupt our business, which could materially adversely affect our results of operations and financial condition.** 

 

Because of the nature of our business, we may become subject to material claims of infringement by competitors and other third-parties with respect to current or future software applications, trademarks or other proprietary rights. Our competitors, some of which may have substantially greater resources than us and have made significant investments in competing technologies or products, may have, or seek to apply for and obtain, patents that will prevent, limit or interfere with our ability to make, use and sell our current and future products, and we may not be successful in defending allegations of infringement of these patents. Further, we may not be aware of all of the patents and other intellectual property rights owned by third-parties that may be potentially adverse to our interests. We may need to resort to litigation to enforce our proprietary rights or to determine the scope and validity of a third party’s patents or other proprietary rights, including whether any of our products or processes infringe the patents or other proprietary rights of third-parties. The outcome of any such proceedings is uncertain and, if unfavorable, could significantly harm our business. If we do not prevail in this type of litigation, we may be required to:

 

  

● pay damages, including actual monetary damages, royalties, lost profits or other damages and third-party’s attorneys’ fees, which may be substantial;

 

  

● expend significant time and resources to modify or redesign the affected products or procedures so that they do not infringe a third-party’s patents or other intellectual property rights; further, there can be no assurance that we will be successful in modifying or redesigning the affected products or procedures;

  

● obtain a license in order to continue manufacturing or marketing the affected products or processes, and pay license fees and royalties; if we are able to obtain such a license, it may be non-exclusive, giving our competitors access to the same intellectual property, or the patent owner may require that we grant a cross-license to part of our proprietary technologies; or

 

  

● stop the development, manufacture, use, marketing or sale of the affected products through a court-ordered sanction called an injunction, if a license is not available on acceptable terms, or not available at all, or our attempts to redesign the affected products are unsuccessful.

 

Any of these events could adversely affect our business strategy and the value of our business. In addition, the defense and prosecution of intellectual property suits, interferences, oppositions and related legal and administrative proceedings in the United States and elsewhere, even if resolved in our favor, could be expensive, time consuming, generate negative publicity and could divert financial and managerial resources.

 

We expect that software developers will increasingly be subject to infringement claims as the number of software applications and competitors in our industry segment grows and the functionality of software applications in different industry segments overlaps. Thus, we could be subject to additional patent infringement claims in the future. There can be no assurance that the claims that may arise in the future can be amicably disposed of, and it is possible that litigation could ensue.

Intellectual property litigation can be complex, costly and protracted. As a result, any intellectual property litigation to which we are subject could disrupt our business operations, require us to incur substantial costs and subject us to significant liabilities, each of which could severely harm our business.

 

Plaintiffs in intellectual property cases often seek injunctive relief. Any intellectual property litigation commenced against us could force us to take actions that could be harmful to our business, including the following:

  

● stop selling our products or using the technology that contains the allegedly infringing intellectual property;

  

● stop selling our products or using the technology that contains the allegedly infringing intellectual property;

  

● attempt to obtain a license to use the relevant intellectual property, which may not be available on reasonable terms or at all; and

  

● attempt to redesign the products that allegedly infringed upon the intellectual property.

If we are forced to take any of the foregoing actions, our business, financial position and operating results could be harmed. We may not be able to develop, license or acquire non-infringing technology under reasonable terms, if at all. These developments would result in an inability to compete for customers and would adversely affect our ability to increase our revenue. The measure of damages in intellectual property litigation can be complex, and is often subjective or uncertain. If we were to be found liable for the infringement of a third party’s proprietary rights, the amount of damages we might have to pay could be substantial and would be difficult to predict.

**Our business may be negatively impacted as a result of changes in the economy and corporate and institutional spending.**

Our business will depend on the general economic environment and levels of corporate and institutional spending. Purchases of software may decline in periods of recession or uncertainty regarding future economic prospects. During periods of recession or economic uncertainty, we may not be able to maintain or increase our sales to customers, maintain sales levels, establish operations on a profitable basis or create earnings from operations as a percentage of net sales. As a result, our operating results may be adversely and materially affected by downward trends in the economy or the occurrence of events that adversely affect the economy in general. Our operating results and margins will be adversely impacted if we do not grow as anticipated.

 

**We may engage in future acquisitions or investments that present many risks, and we may not realize the anticipated financial and strategic goals for any of these transactions.** 

 

We do not have significant experience acquiring companies. However, in the future we may acquire or make investments in companies, in addition to our acquisition of DFI and PRMI, and our purchase of the AutoHire Software described above. If we acquire or make investments in complementary companies, products, services and technologies, the acquisitions and investments will involve a number of risks, including:

 

  

● we have limited experience acquiring or making investments in complementary companies, products, services and technologies;

 

  

● we may find that the acquired company or assets do not further our business strategy, or that we overpaid for the company or assets, or that industry or economic conditions change, all of which may generate a future impairment charge;

  

● we may have difficulty integrating the operations and personnel of the acquired business and may have difficulty retaining the key personnel of the acquired business;

  

● we may have difficulty incorporating the acquired technologies or products with our existing product lines;

  

● there may be customer confusion where our products overlap with those that we acquire;

  

● our ongoing business and management’s attention may be disrupted or diverted by transition or integration issues and the complexity of managing geographically and culturally diverse locations;

  

● we may have difficulty maintaining uniform standards, controls, procedures and policies across locations;

  

● the acquisition may result in litigation from terminated employees or third parties; and

  

● we may experience significant problems or liabilities associated with product quality, technology and legal contingencies.

 

These factors could have a material adverse effect on our business, results of operations and financial condition or cash flows, particularly in the case of a larger acquisition or multiple acquisitions in a short period of time. From time to time, we may enter into negotiations for acquisitions or investments that are not ultimately consummated. These negotiations could result in significant diversion of management time, as well as out-of-pocket costs.

 

The consideration paid for an investment or acquisition may also affect our financial results. If we were to proceed with one or more significant acquisitions in which the consideration included cash, we could be required to use a substantial portion of our available cash, including a portion of the net proceeds of this offering. To the extent we issue shares of our capital stock or other rights to purchase shares of our capital stock, including options or other rights, our existing stockholders may be diluted, and our earnings per share may decrease. In addition, acquisitions may result in the incurrence of debt, large one-time write-offs, including write-offs of acquired in-process research and development costs, and restructuring charges. They may also result in goodwill and other intangible assets that are subject to impairment tests, which could result in future impairment charges.

**We may be unable to scale our operations successfully and fail to attain our planned growth.**

 

Our plan is to grow our business rapidly. Our growth, if it occurs as planned, will place significant demands on our management, as well as our financial, administrative and other resources. We will need to hire highly skilled personnel to effectuate our planned growth. There is no guarantee that we will be able to locate and retain qualified personnel for such positions, which would likely hinder our ability to manage operations. Furthermore, we cannot guarantee that any of the systems, procedures and controls we put in place will be adequate to support the commercialization of our products or other operations. Our operating results will depend substantially on the ability of our officers and key employees to manage changing business conditions and to implement and improve our financial, administrative and other resources. If we are unable to respond to and manage changing business conditions, or the scale of our products, services and operations, then the quality of our services, our ability to retain key personnel and our business could be harmed.

19

**RISKS RELATED TO OUR CAPITAL STRUCTURE**

 

**There is currently a limited public market for our securities. Moving forward, our stock price may be volatile and illiquid.**

Our securities have been approved for quotation on the Over-The-Counter Bulletin Board (“OTCBB”) under the symbol “EPAZ,” however; there is currently only a limited market for our securities.  If there is a market for our common stock in the future, we anticipate that such market would continue to be illiquid and would be subject to wide fluctuations in response to several factors, including, but not limited to:

   (1)

 actual or anticipated variations in our results of operations;

  

  

   (2)

 our ability or inability to generate new revenues;

  

  

   (3)

 increased competition; and

  

  

   (4)

 conditions and trends in the market for organizational software.

Furthermore, our stock price may be impacted by factors that are unrelated or disproportionate to our operating performance. These market fluctuations, as well as general economic, political and market conditions, such as recessions, interest rates or international currency fluctuations may adversely affect the market price and liquidity of our common stock.

**The price of our common stock may be volatile.**

 

In the past several years, technology stocks have experienced high levels of volatility and significant declines in value from their historic highs. The trading price of our common stock may fluctuate substantially. These fluctuations could cause you to lose all or part of your investment in our common stock. Factors that could cause fluctuations in the trading price of our common stock include the following:

 

  

● price and volume fluctuations in the overall stock market from time to time;

  

● significant volatility in the market price and trading volume of software companies;

  

● actual or anticipated changes in our earnings or fluctuations in our operating results;

  

● actual or anticipated changes in the expectations of securities analysts;

  

● announcements of technological innovations, new solutions, strategic alliances or significant agreements by us or by our competitors;

  

● general economic conditions and trends;

  

● major catastrophic events;

  

● sales of large blocks of our stock; or

  

● recruitment or departures of key personnel.

In the past, following periods of volatility in the market price of a company’s securities, securities class action litigation has often been brought against that company. If our stock price is volatile, we may become the target of securities litigation. Securities litigation could result in substantial costs and divert our management’s attention and resources from our business.

**We may experience a decline in revenue or volatility in our operating results, which may adversely affect the market price of our common stock.**

 

We cannot predict our future revenue with certainty because of many factors outside of our control. A significant revenue or profit decline, lowered forecasts or volatility in our operating results could cause the market price of our common stock to decline substantially. Factors that could affect our revenue and operating results include the following:

 

  

● the possibility that our future customers may cancel, defer or limit purchases as a result of reduced information technology budgets;

  

● the possibility that our future customers may defer purchases of our software applications in anticipation of new software applications or updates from us or our competitors;

  

● the ability of the Company or its distributors to meet their sales objectives;

  

● market acceptance of our new applications and enhancements;

 

  

● our ability to control expenses;

  

● changes in our pricing and distribution terms or those of our competitors;

  

● the demands on our management, sales force and services infrastructure as a result of the introduction of new software applications or updates; and

  

● the possibility that our business will be adversely affected as a result of the threat of terrorism or military actions taken by the United States or its allies.

Our expense levels are relatively fixed and are based, in part, on our expectations of our future revenue. If revenue levels fall below our expectations, our net income would decrease because only a small portion of our expenses varies with our revenue. Therefore, any significant decline in revenue for any period could have an immediate adverse impact on our results of operations for the period. We believe that period-to-period comparisons of our results of operations should not be relied upon as an indication of future performance. In addition, our results of operations could be below expectations of public market analysts and investors in future periods, which would likely cause the market price of our common stock to decline.

**The President and Chief Executive officer of the Company has significant influence over our company.**

 

Shaun Passley beneficially owns approximately 70% of our Class A Common Stock, and 100% of our Class B Common Stock, which is entitled to 100 votes per share, which represents approximately 94% of our aggregate outstanding voting stock.  Mr. Passley, as majority shareholder, sole Director, President and Chief Executive Officer of the Company possesses significant influence over our Company, giving him the ability, among other things, to elect a majority of the Board of Directors and to approve significant corporate transactions. Such stock ownership and control may also have the effect of delaying or preventing a future change in control, impeding a merger, consolidation, takeover or other business combination or discourage a potential acquirer from making a tender offer or otherwise attempting to obtain control of our Company. While Mr. Passley has managed the Company since its inception, he has no other accounting or finance experience and has no experience relating to a public company.

**If securities analysts do not publish research or reports about our business or if they publish negative evaluations of our stock, the price of our stock could decline.** 

 

The trading market for our common stock will rely in part on the research and reports that industry or financial analysts publish about us or our business. If one or more of the analysts covering us downgrade their evaluations of our stock, the price of our stock could decline. If one or more of these analysts cease coverage of our company, we could lose visibility in the market for our stock, which in turn could cause our stock price to decline.

**Shareholders may be diluted significantly through our efforts to obtain financing and satisfy obligations through the issuance of additional shares of our common stock.**

We have no committed source of financing. Wherever possible, our Board of Directors will attempt to use non-cash consideration to satisfy obligations. In many instances, we believe that the non-cash consideration will consist of restricted shares of our common stock. Our Board of Directors has authority, without action or vote of the shareholders, to issue all or part of the authorized but unissued shares of common stock. In addition, if a trading market develops for our common stock, we may attempt to raise capital by selling shares of our common stock, possibly at a discount to market. These actions will result in dilution of the ownership interests of existing shareholders, may further dilute common stock book value, and that dilution may be material. Such issuances may also serve to enhance existing management’s ability to maintain control of the Company because the shares may be issued to parties or entities committed to supporting existing management.

**If we are late in filing our Quarterly or Annual Reports with the SEC, we may be de-listed from the Over-The-Counter Bulletin Board.**

Pursuant to Over-The-Counter Bulletin Board ("OTCBB") rules relating to the timely filing of periodic reports with the SEC, any OTCBB issuer which fails to file a periodic report (Form 10-Q's or 10-K's) by the due date of such report (not withstanding any extension granted to the issuer by the filing of a Form 12b-25), three (3) times during any twenty-four (24) month period is automatically de-listed from the OTCBB. Such removed issuer would not be re-eligible to be listed on the OTCBB for a period of one-year, during which time any subsequent late filing would reset the one-year period of de-listing. As we were late in filing our Form 10-K for the year ended December 31, 2008, if we are late in our filings two times prior to December 31, 2010, and are de-listed from the OTCBB, our securities may become worthless and we may be forced to curtail or abandon our business plan.

**In the future, we will incur significant increased costs as a result of operating as a fully reporting company in connection with Section 404 of the Sarbanes Oxley Act, and our management will be required to devote substantial time to compliance initiatives.**

 

Moving forward, we anticipate incurring significant legal, accounting and other expenses in connection with our status as a fully reporting public company. The Sarbanes-Oxley Act of 2002 (the "Sarbanes-Oxley Act") and rules subsequently implemented by the SEC have imposed various new requirements on public companies, including requiring changes in corporate governance practices. As such, our management and other personnel will need to devote a substantial amount of time to these new compliance initiatives. Moreover, these rules and regulations will increase our legal and financial compliance costs and will make some activities more time-consuming and costly. In addition, the Sarbanes-Oxley Act requires, among other things, that we maintain effective internal controls for financial reporting and disclosure of controls and procedures. In particular, we must perform system and process evaluation and testing of our internal controls over financial reporting to allow management to report on the effectiveness of our internal controls over financial reporting, as required by Section 404 of the Sarbanes-Oxley Act. Our testing, or the subsequent testing by our independent registered public accounting firm, which is required to be disclosed in our December 31,  2010 Form 10-K, may reveal deficiencies in our internal controls over financial reporting that are deemed to be material weaknesses. Our compliance with Section 404 will require that we incur substantial accounting expense and expend significant management efforts. We currently do not have an internal audit group, and we will need to hire additional accounting and financial staff with appropriate public company experience and technical accounting knowledge. Moreover, if we are not able to comply with the requirements of Section 404 in a timely manner, or if we or our independent registered public accounting firm identifies deficiencies in our internal controls over financial reporting that are deemed to be material weaknesses, the market price of our stock could decline, and we could be subject to sanctions or investigations by the SEC or other regulatory authorities, which would require additional financial and management resources.

**State securities laws may limit secondary trading, which may restrict the States in which and conditions under which you can sell shares.**

Secondary trading in our common stock will not be possible in any state until the common stock is qualified for sale under the applicable securities laws of the state or there is confirmation that an exemption, such as listing in certain recognized securities manuals, is available for secondary trading in the state. If we fail to register or qualify, or to obtain or verify an exemption for the secondary trading of, the common stock in any particular state, the common stock could not be offered or sold to, or purchased by, a resident of that state. In the event that a significant number of states refuse to permit secondary trading in our common stock, the liquidity for the common stock could be significantly impacted.

**Investors may face significant restrictions on the resale of our common stock due to federal regulations of penny stocks.**

Once our common stock is listed on the OTC Bulletin Board, if ever, it will be subject to the requirements of Rule 15(g)9, promulgated under the Securities Exchange Act as long as the price of our common stock is below $5.00 per share. Under such rule, broker-dealers who recommend low-priced securities to persons other than established customers and accredited investors must satisfy special sales practice requirements, including a requirement that they make an individualized written suitability determination for the purchaser and receive the purchaser's consent prior to the transaction. The Securities Enforcement Remedies and Penny Stock Reform Act of 1990, also requires additional disclosure in connection with any trades involving a stock defined as a penny stock. Generally, the Commission defines a penny stock as any equity security not traded on an exchange or quoted on NASDAQ that has a market price of less than $5.00 per share. The required penny stock disclosures include the delivery, prior to any transaction, of a disclosure schedule explaining the penny stock market and the risks associated with it. Such requirements could severely limit the market liquidity of the securities and the ability of purchasers to sell their securities in the secondary market.

**ITEM 2.  PROPERTIES**

  

Our executive offices are located at 309 W. Washington St. Suite 1225, Chicago, Illinois 60606.  The executive offices represent approximately 960 square feet.  We occupy this space under a lease agreement between EPAZZ, Inc. and Washington Franklin, LLC, which has a three year and three month term that began on April 1, 2010 and ends on June 30, 2013.  The monthly rent under the lease was free for the first three months and is $1,532.42 for the first year thereafter, $1,578.80 for the second year thereafter, and $1,626.02 for the third year thereafter.   The lease agreement and the terms and conditions thereof are personally guaranteed by Shaun Passley, our Chief Executive Officer.

We also have a web server lease in place at a cost of approximately $800 per month and a data center rack lease in place at a cost of approximately $850 per month.

  

**ITEM 3.  LEGAL PROCEEDINGS**

 

From time to time, we may become a party to litigation or other legal proceedings that we consider to be a part of the ordinary course of our business. We are not currently involved in legal proceedings that could reasonably be expected to have a material adverse effect on our business, prospects, financial condition or results of operations. We may become involved in material legal proceedings in the future.

 

**ITEM 4.  (REMOVED AND RESERVED)**

  

20

**PART II**

 

**ITEM 5.  MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES**

  

The Company's Series A Common Stock has been quoted on the Over-the-Counter Bulletin Board under the symbol "EPAZ" since January 24, 2008. As of April 15, 2010, the Company had 54,482,940 shares of Series A Common Stock outstanding held by approximately 52 shareholders of record.

 

The following table sets forth the high and low trading prices of a share of our common stock as reported for the past two fiscal years. The quotations provided are for the over the counter market, which reflect interdealer prices without retail mark-up, mark-down or commissions, and may not represent actual transactions.

**QUARTER ENDED**

  

**HIGH**

  

**LOW**

  

  

  

  

  

December 31, 2009

 

$0.016

 

$0.003

September 30, 2009

 

$0.008

 

$0.005

June 30, 2009

 

$0.090

 

$0.001

March 31, 2009

 

$0.100

 

$0.010

 

 

 

 

 

December 31, 2008

  

$ 0.039

  

$ 0.003

September 30, 2008

  

$ 0.070

  

$ 0.040

June 30, 2008

  

$ 0.160

  

$ 0.070

March 31, 2008

  

$ 0.310

  

$ 0.100

 

 

 

 

 

 

As of April 15, 2010, the Company had 2,500,000 shares of Series B Common Stock outstanding, all of which are held by the Company’s Chief Executive Officer, Shaun Passley. There is currently no market for the Company’s Series B Common Stock.

 

**CLASS A COMMON STOCK, CLASS B COMMON STOCK AND SERIES A PREFERRED STOCK**

 

Rights to Dividends and on Liquidation. Each share of Class A Common Stock and Class B Common Stock is entitled to share equally in dividends (other than dividends declared with respect to any outstanding Preferred Stock) when and as declared by our Board of Directors. Upon liquidation, each share of Class A Common Stock and Class B Common Stock is entitled to share equally in our assets available for distribution to the holders of those shares. Any outstanding Preferred Stock would rank senior to the Class A Common Stock and Class B Common Stock in respect of liquidation rights and could rank senior to that stock in respect of dividend rights.

Voting--General. All voting power is vested in the holders of Class A Common Stock, Class B Common Stock, and Series A Preferred Stock voting together without regard to class but with votes determined as described below. However, we could in the future create a series of Preferred Stock with voting rights equal to or greater than our Class A Common Stock or Class B Common Stock ("Full Voting Preferred Stock").

 

Each holder of Class A Common Stock is entitled to one vote per share, and each holder of Class B Common Stock is entitled to 100 votes per share. Each holder of Series A Preferred Stock is entitled to one vote per share.

Non-Cumulative Voting Rights. Our Class A Common Stock and Class B Common Stock and Series A Preferred Stock, as well as any Full Voting Preferred Stock we may issue, do not have cumulative voting rights.

 

Voting by Class. Holders of our Class A Common Stock and Class B Common Stock and Series A Preferred Stock, vote as one class.

 

Miscellaneous Rights and Provisions. There are no preemptive rights, subscription rights, or redemption provisions relating to our Class A Common Stock and Class B Common Stock and Series A Preferred Stock and none of the shares carries any liability for further calls. Our Series A Preferred Stock is not convertible into any other securities. We are not obligated to redeem or retire the Series A Preferred Stock.

 

Ranking. The Series A Preferred Stock ranks senior to the Class A Common Stock and Class B Common Stock with respect to dividends and upon liquidation.

 

**Dividends**

  

We have not paid any dividends on our common stock and do not anticipate paying any cash dividends in the foreseeable future.  We intend to retain any earnings to finance the growth of the business.  We cannot assure you that we will ever pay cash dividends.  Whether we pay any cash dividends in the future will depend on the financial condition, results of operations and other factors that the Board of Directors will consider.

  

**Recent Sales of Unregistered Securities**

  

None.

**ITEM 6. SELECTED FINANCIAL DATA**

Not required.

**ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS**

 

**FORWARD LOOKING STATEMENTS:**

The following discussion of our financial condition and plan of operation should be read in conjunction with our financial statements and the related notes, and the other financial information included in this report. This Management’s Discussion and Analysis or Plan of Operation describes the matters EPAZZ considers to be important to understanding EPAZZ’s history, technology, current position, financial condition and future plans. Our fiscal year begins on January 1 and ends on December 31.

The following discussion includes forward looking statements and uncertainties, including plans, objectives, goals, strategies, financial projections as well as known and unknown uncertainties. The actual results of our future performance may differ materially from the results anticipated in these forward-looking statements. Although we believe that the expectations reflected in the forward-looking statements are reasonable, we can not guarantee future results, levels of activity, performance or achievement.

**PLAN OF OPERATION**

During the next twelve months, we plan to further develop our BoxesOS software, and hope to expand our customer base for our Desk/Flex and Agent Power software packages, funding permitting. We believe we can satisfy our cash requirements for the next three months with our current cash on hand and revenues generated from our operations. As such, continuing operations and completion of our plan of operation, including making the Monthly Payments on our Note with Mr. Goes and the Igenti Note, as described above, are subject to generating adequate revenue. We cannot assure investors that adequate revenues will be generated. In the absence of our projected revenues, we may be unable to proceed with our plan of operations. Even without significant revenues within the next several months, we still anticipate being able to continue with our present activities, but we may require financing to potentially achieve our goal of profit, revenue and growth. 

**RESULTS OF OPERATIONS FOR THE YEAR ENDED DECEMBER 31, 2009, AS COMPARED TO THE YEAR ENDED DECEMBER 31, 2008**

We had revenue of $359,961 for the year ended December 31, 2009, compared to revenue of $184,341 for the year ended December 31, 2008, an increase of $175,620 or 95.3% from the prior period.  The increase in revenues is attributable to the Company’s acquisition of DFI and PRMI in June 2008, and revenues associated with our purchased Desk/Flex and Agent Power product lines, which were not represented during the entire year ended December 31, 2008.

We had no cost of revenues for the year ended December 31, 2009, compared to cost of revenue of $16,260 for the year ended December 31, 2008.  

We had general and administrative expenses of $326,896 for the year ended December 31, 2009, compared to general and administrative expenses of $325,321 for the year ended December 31, 2008, a increase of $1,575 or .04% from the prior period.  

We had depreciation and amortization of $34,826 for the year ended December 31, 2009, compared to depreciation and amortization of $54,965 for the year ended December 31, 2008, a decrease of $20,193 or 36.8% from the prior period.  This decrease in depreciation and amortization expenses is largely due to management’s decision to extend the useful life of its intangible assets from five years to fifteen years. 

We had total operating expenses of $361,722 for the year ended December 31, 2009, compared to $396,546 for the year ended December 31, 2008, a decrease of $34,824 or 8.7% from the prior period.  This decrease in operating expense is largely due to the decrease in amortization cost in 2009 as compared to 2008.  

We had an operating loss of $1,761 for the year ended December 31, 2009, compared to an operating loss of $212,205 for the year ended December 31, 2008, a decrease of $210,444 or 99.1% from the prior period. 

We had interest expense of $52,923 for the year ended December 31, 2009, compared to interest expense of $51,944 for the year ended December 31, 2008, a increase of $979 or 1.8% from the prior period.  

We had net loss of $54,680 for the year ended December 31, 2009, compared to a net loss of $264,107 for the year ended December 31, 2008, a decrease in net loss of $209,427 or 79.3% from the prior period.  The increase in net income is the result of increased revenue and decreased general and administrative expense in 2009 as compared 2008.

**LIQUIDITY AND CAPITAL RESOURCES**

We had total current assets of $125,142 as of December 31, 2009, which included $47,275 of cash, accounts receivable of $74,533 and $3,334 of deferred financing costs. 

We had total assets of $531,302 as of December 31, 2009, which included total current assets of $125,142, property and equipment, net, of $2,949, deferred financing costs of $3,633, and intangible assets, net of $399,578.

We had negative working capital of $346,965 and a total accumulated deficit of $1,991,990 as of December 31, 2009.

We had net cash provided by operating activities of $47,627 for the year ended December 31, 2009, which was mainly due expenses paid with common stock of $131,000, 38,702 in deferred revenue and $30,568 depreciation and amortization, offset by $39,235 of increase in accounts receivable, and a $62,986 decrease in accounts payable and accrued liabilities and net loss of $54,680.

We had $883 of net cash used in investing activities for the year ended December 31, 2009 which related to the purchase of fixed assets during the year ended December 31, 2009.

We had $4,956 of net cash used in financing activities during the year ended December 31, 2009, which represented $63,323 offset by $71,279 of repayment of notes payable.

On June 5, 2007, we obtained a line of credit of $100,000 from a bank.  The outstanding balance on the line of credit bears interest at prime plus 4.5% (7.75% as of the filing of this report, with the prime rate at 3.25% as of April 1, 2009), resetting every January 1, April 1, July 1, and October 1, that the line of credit is outstanding, and expiring on July 5, 2010.  Interest is due monthly.  Combined equal installments of principal and interest are to be paid monthly beginning July 5, 2010 until June 5, 2014.  We agreed pursuant to the line of credit to pay a late fee equal to 4% of any payment due under the line of credit which is more than fifteen days late.  As of the date of this report, the entire $100,000 has been borrowed under the line of credit.

We also borrow from our Chief Executive Officer, Shaun Passley and other related parties periodically under verbal agreements.  

 

In June 2008, the Company provided Arthur A. Goes a promissory note in the amount of $225,000 (the “Note”) in connection with the Stock Purchase Agreement entered into with Desk Flex, Inc., Professional Resource Management, Inc. and Mr. Goes.  The Note bears interest at the rate of seven percent (7%) per annum, and all past due principal and interest (which failure to pay such amounts after a fifteen (15) day cure period, shall be defined herein as an “Event of Default”) bear interest at the rate of twelve percent (12%) per annum until paid in full.  The Note, however, additionally provides that the Company shall have two additional fifteen (15) day cure periods during the term of the Note resulting in two thirty (30) day cure periods before an Event of Default occurs.  The principal amount of the Note is due on June 18, 2011.  The Note is payable in monthly installments of $6,947.35, with the first such monthly payment due on September 18, 2008, until such time as this Note is paid in full.  Provided, however, that if the total amount due under the Note is less than any monthly payment, the Company shall only be obligated to pay the remaining balance of the Note.  The Note may be prepaid at any time without penalty.  As of the date of this report, the Company is current with all such monthly payments; however, the Company is currently in a dispute with Mr. Goes regarding who is the responsible party for the payment of certain accounting fees associated with the audit and review of the financial statements of DFI and PRMI.

On June 4, 2008, the Company issued a note payable in the amount of $296,100 due to Star Financial Corporation, which is owned by Fay Passley, the mother of our Chief Executive Officer, Shaun Passley, which has since been amended (the “June 2008 Note”, as amended from time to time).  The loan is unsecured and bears interest at 10%, with annual payments of principal and interest in the amount of $106,951, originally due and payable beginning on December 1, 2009 and a maturity date of June 4, 2013, which has since been extended and which repayment terms have since been amended as provided below.  In connection with the loan, the Company paid $14,100 (5%) in financing costs that are being amortized over the life of the loan using the effective interest method.  The majority of the funds borrowed pursuant to the June 2008 Note were used to pay the seller the $210,000 payment in connection with the purchase of DFI and PRMI, as described above.  

In May 2009, the Company issued 2,500,000 shares of the Company’s Series A Common Stock to Vivienne Passley, the aunt of Shaun Passley, our sole Director and Chief Executive Officer, in connection with Ms. Passley’s conversion of her $6,000 note payable to shares of the Company’s Series A Common Stock in forgiveness of the note payable.

In May 2009, the Company issued 1,600,000 shares of the Company’s Series A Common Stock to L&F Lawn Services, Inc., a company own by Lloyd Passley the father of Shaun Passley, as an interest payment on a loan payable due to L&F Lawn Services, Inc.  These shares were valued at $12,800.

In May 2009 the Company issued 2,400,000 shares of the Company’s Series A Common Stock to Vivienne Passley, the aunt of Shaun Passley, as an interest payment on a loan payable due to Vivienne Passley.  These shares were valued at $19,200.

Effective February 1, 2010, the Company entered into a Software Product Asset Purchase Agreement (the “Software Rights Agreement”) with Igenti, Inc., a Florida corporation (“Igenti”) to acquire the rights to Igenti’s AutoHire software, domain names, permits, customers, contracts, know-how, equipment, software programs, receivables totaling approximately $10,000 and the intellectual property of Igenti associated therewith (the “AutoHire Software”).  The $170,000 purchase price included $50,000 in the form of a promissory note (the “Igenti Note).

The Igenti Note does not bear interest and is payable in monthly installments of $416.67 per month beginning May 5, 2010, and ending May 5, 2012 (the “Maturity Date”), at which time the remaining amount of the Igenti Note, $39,999.92 is due and payable.  The payment of the Igenti Note is secured by all of the subscription agreements of customers relating to the AutoHire Software entered into prior to February 1, 2010.  Igenti has also guaranteed the Company that the Company will receive at least $173,700 (the “Guaranteed Amount”) in subscription cash receipts from the AutoHire Software during the year ending February 1, 2011.  The purchase price payable to Igenti is subject to reduction on a dollar-for-dollar basis in the event the subscription cash receipts from the AutoHire Software during the year ending February 1, 2011 are less than the Guaranteed Amount.

In April 2010, Star Financial, agreed to modify the repayment terms of the June 2008 Note (as defined above), to provide for $100,000 to be due on August 1, 2011, $100,000 to be due on August 1, 2012, and the remaining balance of the June 2008 Note to be due on August 1, 2013 in return for junior lien on the Company’s assets.

We have no current commitment from our officers and Directors or any of our shareholders to supplement our operations or provide us with financing in the future. If we are unable to raise additional capital from conventional sources and/or additional sales of stock in the future, we may be forced to curtail or cease our operations. Even if we are able to continue our operations, the failure to obtain financing could have a substantial adverse effect on our business and financial results.

  

In the future, we may be required to seek additional capital by selling debt or equity securities, selling assets, or otherwise be required to bring cash flows in balance when we approach a condition of cash insufficiency. The sale of additional equity or debt securities, if accomplished, may result in dilution to our then shareholders. We provide no assurance that financing will be available in amounts or on terms acceptable to us, or at all.

 

***Critical Accounting Policies:***

Use of Estimates

The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses, as well as certain financial statement disclosures. While management believes that the estimates and assumptions used in the preparation of the financial statements are appropriate, actual results could differ from these estimates.

Revenue Recognition

All revenue is recognized when persuasive evidence of an arrangement exists, the sale is complete, the price is fixed or determinable and collectability is reasonably assured.  Revenue from maintenance arrangements are recorded as deferred revenue and recognized as revenue ratably over the billing coverage period.

Intangible Assets

Intangible assets are amortized using the straight-line method over their estimated period of benefit of fifteen years.  We evaluate the recoverability of intangible assets periodically and take into account events or circumstances that warrant revised estimates of useful lives or that indicate that impairment exists.  All of our intangible assets are subject to amortization.  No material impairments of intangible assets have been identified during any of the periods presented.

*Recently Issued Accounting Pronouncements*

The Company does not expect the adoption of recently issued accounting pronouncements to have a significant impact on the Company’s results of operations, financial position or cash flow.

**ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK**

Not required.

21

**ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA**

 

**EPAZZ, INC.**

**INDEX TO CONSOLIDATED FINANCIAL STATEMENTS**

 

  

**Page**

**Annual Financial Statements**

  

  

Report of Independent Registered Public Accounting Firm

 

  

Consolidated Balance Sheets as of December 31, 2009 and 2008

 

  

Consolidated Statements of Operations for the years ended December 31, 2009 and 2008

 

  

Consolidated Statements of Changes in Stockholders' Equity (Deficit) for the years ended December 31, 2009 and 2008

 

  

Consolidated Statements of Cash Flows for the years ended December 31, 2009 and 2008 

 

  

Notes to Consolidated Financial Statements

 

22

ITEM 9: REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Board of Directors andStockholders of Epazz, Inc.

We have audited the accompanying consolidated balance sheets of Epazz, Inc. as of December 31, 2009 and 2008, and the related consolidated statements of income, stockholders’ deficit, and cash flows for each of the years in the two-year period ended December 31, 2009. Epazz Inc.’s management is responsible for these consolidated financial statements. Our responsibility is to express an opinion on these financial statements based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. The company is not required to have, nor were we engaged to perform, an audit of its internal control over financial reporting. Our audit included consideration of internal control over financial reporting as a basis for designing audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the company’s internal control over financial reporting. Accordingly, we express no such opinion. An audit also includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Epazz Inc. as of December 31, 2009 and 2008, and the results of its operations and its cash flows for each of the years in the two-year period ended December 31, 2009 in conformity with accounting principles generally accepted in the United States of America.

The accompanying consolidated financial statements have been prepared assuming that the Company will continue as a going concern.  As further discussed in Note 2, the Company has a significant accumulated deficit and continues to incur losses.  The Company’s viability is dependent upon its ability to obtain future financing and the success of its future operations.  These factors raise substantial doubt as to the Company’s ability to continue as a going concern.  Management’s plan in regard to these matters is also described in Note 2.  The financial statements do not include any adjustments that might result from the outcome of this uncertainty.

 

*/s/Lake & Associates, CPA’s LLC*

Lake & Associates, CPA’s LLC

Schaumburg, Illinois

April 15, 2010

23

**EPAZZ, INC.**

**CONSOLIDATED BALANCE SHEETS**

**As of December 31, 2009 and 2008**

 

Audited

Audited

 

2009

2008

ASSETS

Current Assets

Cash

$

47,275 

$

5,487 

Accounts receivable, net of allowance of $7,500 and $0

74,533 

35,298 

Deferred financing costs

3,334 

4258 

Total current assets

125,142 

45,043 

 

 

 

  Property and equipment, net of accumulated depreciation of $12,500 and $11,530

2949 

3,036 

  Deferred financing costs

3,633 

6,967 

  Intangible assets, net of accumulated amortization of $81,142 and $51,544

399,578 

429,176 

 

 

 

TOTAL ASSETS

$

531,302 

$

484,222 

 

 

 

 

 

 

LIABILITIES AND STOCKHOLDERS’ DEFICIT

 

 

 

 

 

LIABILITIES

 

 

  Current Liabilities

 

 

  Accounts payable and accrued liabilities

35,898 

98,884 

  Deferred revenue

103,288 

64,586 

  Current portion of notes payable

76,436 

71,283 

  Current portion of related party notes payable  

0 

48,048 

  Loans payable to related parties

256,485 

196,162 

Total current liabilities

472,107 

478,963 

 

 

 

Long-term notes payable, net of current portion

57,242 

133,674 

Long-term related party notes payable, net of current portion

296,100 

248,052 

Long-term line of credit

100,000 

100,000 

TOTAL LIABILITIES

925,449 

960,689 

 

 

 

STOCKHOLDERS’ DEFICIT

 

 

  Common stock, Series A, $0.01 par value, 60,000,000 shares authorized, 56,982,940 shares issued and outstanding and 41,982,940 shares issued and outstanding

544,829 

394,829 

  Common stock, Series B, $0.01 par value, 60,000,000 shares authorized, 2,500,000 shares issued and outstanding

25,000 

25,000 

  Additional paid-in capital

1,028,014 

1,041,014 

  Accumulated deficit

(1,991,990)

(1,937,310)

Total stockholders’ deficit

(394,147)

(476,467)

 

 

 

TOTAL LIABILITIES AND STOCKHOLDERS’ DEFICIT

$

531,302 

$

484,222 

See notes to consolidated financial statements.

24

**EPAZZ, INC.**

**CONSOLIDATED STATEMENTS OF OPERATIONS**

**Years Ended December 31, 2009 and 2008**

 

Audited

Audited

 

2009

2008

 

Revenue

$

359,961 

$

184,341 

 

 

 

Operating expenses:

 

 

Cost of revenue

0 

16,260 

General and administrative

326,896 

325,321 

Depreciation and amortization

34,826 

54,965 

Total operating expenses

361,722 

396,546 

 

 

 

Operating income (loss)

(1,761)

(212,205)

 

 

 

Other income (expense):

 

 

Interest income

4 

42 

Interest expense

(52,923)

(51,944)

Total other income (expense)

(52,919)

(51,902)

 

 

 

Net Income(loss)

(54,680)

(264,107)

 

 

 

 

 

 

Basic and diluted net loss per common share

$

(0)

$

(0.01)

 

 

 

Weighted average common shares outstanding

51,107,940 

41,982,940 

See notes to consolidated financial statements.

25

**EPAZZ, INC.**

**CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ DEFICIT (AUDITED)**

**Years Ended December 31, 2009 and 2008**

 

Series A Common Stock

Series B Common Stock

Additional Paid-In

Accumulated

Total Stockholders’

 

Shares

Amount

Shares

Amount

Capital

Deficit

Deficit

Balance at December 31, 2006

39,482,940 

$

394,829 

2,500,000

$

25,000

$

1,041,014 

$

(1,520,545)

$

(59,702)

Net loss

 

 

 

 

 

(152,658)

(152,658)

Balance at December 31, 2007

39,482,940 

394,829 

2,500,000

25,000

1,041,014 

(1,673,203)

(212,360)

Net loss

 

 

 

 

 

(264,107)

(264,107)

Balance at December 31, 2008

39,482,940 

$

394,829 

2,500,000

$

25,000

$

1,041,014 

$

(1,937,310)

$

(476,467)

Shares issued for

Note Conversion

2,500,000 

$

25,000 

 

 

($5,000)

 

$

20,000 

Shares issued for

Interest

7,000,000 

70,000 

 

 

(8,000)

 

62,000 

Shares issued for

Service

9,500,000 

95,000 

 

 

 

 

95,000 

Shares Cancelled

(4,000,000)

(40,000)

 

 

 

 

(40,000)

Net Loss

 

 

 

 

 

(54,680)

(54,680)

Balance at

 

 

 

 

 

 

 

December 31, 2009

54,482,940 

$

544,829 

2,500,000

$

25,000

$

(1,028,014)

$

(54,680)

$

(394,147)

See notes to consolidated financial statements.

26

**EPAZZ, INC.**

**CONSOLIDATED STATEMENTS OF CASH FLOWS (AUDITED)**

**Years Ended December 31, 2009 and 2008**

 

2009

2008

 

CASH FLOWS FROM OPERATING ACTIVITIES

Net loss

$

(54,680)

$

(265,107)

Adjustments to reconcile net loss to cash used in operating activities:

 

 

Expenses paid by stock options

131,000 

0 

Depreciation and amortization

30,568 

52,090 

Amortization of deferred financing costs

4,258 

2,875 

Changes in:

 

 

Accounts receivable

(39,235)

(22,540)

Accounts payable and accrued liabilities

(62,986)

79,644 

Deferred revenue

38,702 

14,797 

Net cash provided by (used) in operating activities

47,627 

(137,241)

 

 

 

CASH FLOWS FROM INVESTING ACTIVITIES

 

 

Purchase of fixed assets

(883)

(1,904)

Purchase of DFI and PRMI, net of cash received of $1,311

 

(218,689)

Net cash used in investing activities

(883)

(220,593)

 

 

 

CASH FLOWS FROM FINANCING ACTIVITIES

 

 

Proceeds from notes payable to related party, net of financing costs

 

282,000 

Repayment of notes payable

(71,279)

(20,043)

Proceeds from borrowings on line of credit

 

 

Proceeds from loans payable to related parties

66,323 

198,683 

Repayment of loans payable to related parties

 

(100,335)

Net cash provided by financing activities

(4,956)

360,305 

 

 

 

NET CHANGE IN CASH

41,788 

2,471 

 

 

 

CASH AT BEGINNING OF YEAR

5,487 

3,016 

 

 

 

CASH AT END OF YEAR

$

47,275 

$

5,487 

 

 

 

 

 

 

Supplemental Disclosures:

 

 

Interest paid

$

11,894 

$

19,226 

Income taxes paid

 

 

 

 

 

Non-cash investing and financing activities:

 

 

Note payable for acquisition of business

 

$

225,000 

Note payable converted to stock

$

6,000 

 

See notes to consolidated financial statements.

27

**EPAZZ, INC.**

**NOTES TO CONSOLIDATED FINANCIAL STATEMENTS**

NOTE 1 - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Nature of Business

Epazz, Inc. ("Epazz") was incorporated in Illinois on March 23, 2000. Epazz sells software products.

Basis of Consolidation

The consolidated financial statements include the accounts of Epazz and its subsidiaries. Intercompany transactions and balances have been eliminated.

Use of Estimates

The preparation of financial statements in conformity with Generally Accepted Accounting Principles (GAAP) requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses, as well as certain financial statement disclosures. While management believes that the estimates and assumptions used in the preparation of the financial statements are appropriate, actual results could differ from these estimates.

Revenue Recognition

All revenue is recognized when persuasive evidence of an arrangement exists, the sale is complete, the price is fixed or determinable and collectability is reasonably assured.  Revenue from maintenance arrangements are recorded as deferred revenue and recognized as revenue ratably over the billing coverage period.

Cash Equivalents

Highly liquid investments with original maturities of three months or less are considered cash equivalents.

Allowance for Doubtful Accounts

Bad debt expense is recognized based on management’s estimate of likely losses per year, based on past experience and an estimate of current year uncollectible amounts.

Equipment

Equipment is valued at cost. Maintenance and repairs are charged to expense as incurred. Upon disposition or retirement of equipment, the cost and related accumulated depreciation are removed and any resulting gain or loss is reflected in operations. Depreciation is provided using the straight-line method over the estimated useful lives of the assets, which is five years.

Intangible Assets

Intangible assets are amortized using the straight-line method over their estimated period of benefit.  We evaluate the recoverability of intangible assets periodically and take into account events or circumstances that warrant revised estimates of useful lives or that indicate that impairment exists. In 2009 we determined that the useful life of our intangible assets should be extended from five years to fifteen years. All of our intangible assets are subject to amortization.  No material impairments of intangible assets have been identified during any of the periods presented.

Income Taxes

Epazz utilizes the asset and liability method in accounting for income taxes. Under this method, deferred tax assets and liabilities are recognized for operating loss and tax credit carryforwards and for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the year in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in the results of operations in the period that includes the enactment date. A valuation allowance is recorded to reduce the carrying amounts of deferred tax assets unless it is more likely than not that the value of such assets will be realized.

Earnings (Loss) Per Share

Basic earnings (loss) per share equals net earnings divided by weighted average shares outstanding during the year.  Diluted earnings (loss) per share include the impact on dilution from all contingently issuable shares, including options, warrants and convertible securities.  The common stock equivalents from contingent shares are determined by the treasury stock method. Epazz has incurred net losses for the years ended December 31, 2009 and 2008 and has, therefore, excluded certain securities from the computation of diluted earnings per share as the effect would be anti-dilutive.

Reclassifications

Certain amounts in the financial statements of the prior year have been reclassified to conform to the presentation of the current year for comparative purposes.

Recently Issued Accounting Pronouncements

Epazz does not expect the adoption of recently issued accounting pronouncements to have a significant impact on Epazz results of operations, financial position or cash flow.

NOTE 2 – GOING CONCERN

As of December 31, 2009, Epazz had an accumulated deficit of $1,991,990 and a working capital deficit of $346,965 as compared to a working capital deficit of $433,920 at December 31, 2008.  Epazz has reported net loss of $54,680 at December 31, 2009 as compared to the ($264,107) net loss reported at December, 31, 2008.  Although Epazz has shown some improvement over prior years, these factors create a substantial doubt as to Epazz' ability to continue as a going concern.

Epazz will require substantial additional funding for continuing research and development, obtaining regulatory approval and for the commercialization of its products.  Management expects to be able to raise enough funds to meet its working capital requirements through through debt and/or equity financing.  There is no assurance that Epazz will be able to obtain sufficient additional funds when needed, or that such funds, if available, will be obtainable on terms satisfactory to Epazz.  The financial statements do not include any adjustments that might be necessary should Epazz be unable to continue as a going concern.

NOTE 3 – ACQUISITION

On June 18, 2008, Epazz purchased all of the issued and outstanding common stock of Desk Flex, Inc., an Illinois corporation (“DFI”) and Professional Resource Management, Inc., an Illinois corporation (“PRMI”) for an aggregate purchase price of $445,000.  The purchase price was payable as follows:

a)

$10,000 originally paid by Epazz as a deposit in connection with the parties’ entry into a letter of intent; 

b)

Epazz paid $210,000 in cash; and 

c)

Epazz issued a 7% promissory note in the amount of $225,000, described in greater detail in Note 8.

As a result, DFI and PRMI became wholly-owned subsidiaries of Epazz.

 

The acquisition has been accounted for in accordance with the provisions of Accounting Standards Codification (“ASC”) 805 previously SFAS No. 141 “Business Combinations”.The total purchase price was allocated to the net tangible assets based on the estimated fair values. No goodwill was recorded as there was no excess of the purchase price over the net identifiable assets. The preliminary allocation of the purchase price was based upon valuation data as of June 18, 2008 and the estimates and assumptions are subject to change.  The initial purchase price allocation may be adjusted within one year of the effective date of the acquisition for changes in estimates of the fair value of assets acquired and liabilities assumed based on the results of the purchase price allocation process. The preliminary allocation of the purchase price is as follows: 

Assets:

Cash and equivalents

$

1,311 

Accounts receivable

12,758 

Intangible assets

480,720 

 

 

Liabilities:

 

Deferred revenue

(49,789)

 

 

Total purchase price

$

445,000 

The following unaudited pro forma information assumes the acquisition of DFI and PRMI occurred as of the beginning of each period. The pro forma results are not necessarily indicative of what actually would have occurred had the acquisition been in effect for the period presented. 

 

As Reported

Pro-Forma

Year ended December 31, 2007

Revenues

$              –

$

393,785 

Net Loss

(152,658)

(189,909)

Loss Per Share

(0.00)

(0.00)

 

 

 

Year ended December 31, 2008

 

 

Revenues

$

184,341 

$

352,086 

Net Loss

(264,107)

(331,275)

Loss Per Share

(0.01)

(0.01)

NOTE 4 – PROPERTY AND EQUIPMENT

Property and equipment consisted of the following at December 31, 2009 and 2008:

Description

Life

2009

2008

Computer equipment

5 years

$

15,449 

$

14,566 

Less: accumulated depreciation

 

(12,500)

(11,530)

Equipment, net

 

$

2,949 

$

3,036 

NOTE 5 – INTANGIBLE ASSETS

Intangible assets consisted of the following at December 31, 2009:

Description

Life

Amount

Technology-based intangible assets 

15 years

$

480,720 

Less: accumulated amortization

 

(81,142)

Intangible assets, net

 

$

399,578 

NOTE 6 – LOANS PAYABLE TO RELATED PARTIES

During the year ended December 31, 2009, we borrowed an additional $66,323 from our Chief Executive Officer.  At December 31, 2009 and 2008, the total principal outstanding was $256,485 and $196,162 respectively.  In 2009, these related parties agreed to forgive all accrued interest related to their loans payable.  Accordingly, all accrued interest related to these loans have been removed and no further interest will be accrued.

NOTE 7 – LONG-TERM NOTE PAYABLE TO RELATED PARTY

On June 4, 2008, Epazz issued a note payable in the amount of $296,100 to a company owned by the mother of Epazz’s Chief Executive Officer.  The loan is unsecured and bears interest at 10% and matures on June 4, 2013.  In connection with the loan, Epazz paid $14,100 in financing costs that are being amortized over the life of the loan using the effective interest method.  The payment terms of the note have been modified such that the first annual payment will be due at an undetermined future date.  The related party agreed to forgive all accrued interest related to this loan payable.  Interest will not accrue until August, 2011.

NOTE 8 – LONG-TERM NOTE PAYABLE

As part of the acquisition of DFI and PRMI on June 18, 2008, Epazz issued a promissory note in the amount of $225,000.  The promissory note bears interest at the rate of 7% per annum, and all past-due principal and interest bear interest at the rate of twelve percent (12%) per annum until paid in full.  The principal amount of the note is due on June 18, 2011.  The note is payable in monthly installments of $6,947 until such time as this note is paid in full.  Additionally, Epazz agreed to secure the payment of the note with a security interest over all of the tangible and intangible assets of DFI and PRMI, and the outstanding stock of both companies until the note is repaid.  At December 31, 2009 and 2008 the balance of this note payable was $133,678 and $24,957, respectively.

NOTE 9 – LINE OF CREDIT

On June 5, 2007, Epazz obtained a line of credit of $100,000 from a bank.  The outstanding balance on the line of credit bears interest at prime plus 4.5% (7.75% at December 31, 2009) and expires on July 5, 2010 at which time principal and interest payments commence over four years.  Interest is due monthly beginning on July 5, 2007.  Combined equal installments of principal and interest are to be paid monthly beginning July 5, 2010 until June 5, 2014.

Note 10 – STOCK TRANSACTIONS

On February 25, 2009, Epazz, Inc. issued 3,000,000 shares of Class A common stock to a third party in consideration for consulting services to be rendered in connection with market research, business plan development and media monitoring services, which shares were valued at $30,000.

On May 29, 2009, Epazz cancelled these shares issued shares and received no consulting services from this third party.

On May 7, 2009, Epazz, Inc. issued 3,000,000 shares of Class A common stock to Shaun Passley, the company’s sole Director and Chief Executive Officer, as an interest payment on the officer loan payable.  These shares were valued at $30,000.

On May 14, 2009, Epazz, Inc. issued 5,000,000 shares of Class A common stock to Shaun Passley, the company’s sole Director and Chief Executive Officer, as compensation for the last nine months of 2009.  These shares were valued at $50,000.

On May 29, 2009, Epazz cancelled 1,000,000 shares of Class A common stock which were issued to a third party on October 4, 2006 for development services.

On May 29, 2009, Epazz, Inc. issued 1,600,000 shares of Class A common stock to a related party as an interest payment on a loan payable to this related party.  These shares were valued at $12,800.

On May 29, 2009, Epazz, Inc. issued 2,400,000 shares of Class A common stock to a related party as an interest payment on a loan payable to this related party.  These shares were valued at $19,200.

On May 29, 2009, Epazz, Inc. issued 2,500,000 shares of Class A common stock to a related party as a principal payment of $6,000 and interest on a loan payable to this related party.  These shares were valued at $20,000.

On September 3, 2009, Epazz, Inc. issued 1,500,000 shares of Class A common stock to a third-party as payment on marketing services. These shares were valued at $15,000.

NOTE 11 – COMMITMENT & CONTINGENCIES

The Company entered into a new lease agreement for office space beginning April 1, 2010. 

Future minimum lease payments due under the lease are:

Year ended December 31,

Amount

2010

$ 13,792

2011

   18,806

2012

   14,634

2013

     9,756

                                                   Total                                          $ 56,688

Total rent expense was $8,966 and $7,398 for the years ended December 31, 2009 and 2008.

NOTE 12 - INCOME TAXES

During 2009 and 2008, Epazz incurred net losses and therefore had no tax liability.  The net deferred tax asset of approximately $300,000 and $247,000 as of December 31, 2009 and 2008 generated by the loss carry-forwards and temporary differences has been fully reserved. 

NOTE 13 – SUBSEQUENT EVENTS

On February 1, 2010, the Company entered into a Software Product Asset Purchase Agreement (the “Software Rights Agreement”) with Igenti, Inc., a Florida corporation (“Igenti”) to acquire the rights to Igenti’s AutoHire software, domain names, permits, customers, contracts, know-how, equipment, software programs, receivables totaling approximately $10,000 and the intellectual property of Igenti associated therewith (the “AutoHire Software”).  The Company did not purchase or assume any of Igenti’s liabilities in connection with the Software Rights Agreement.  The software was purchased for $120,000 cash at the closing and a $50,000 promissory note.

We have evaluated subsequent events through April 15, 2010 the date our financial statements were issued.

28

**ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE**

 

Effective May 11, 2009, the client auditor relationship between the Company and GBH CPAs, PC ("GBH") was terminated as GBH was dismissed by the Company.  Effective May 11, 2009, the Company engaged Lake & Associates CPA’S, LLC ("Lake & Associates") as its principal independent public accountant for the fiscal year ended December 31, 2009. The decision to change accountants was recommended, approved and ratified by the Company's Board of Directors effective May 11, 2009. 

GBH was engaged on or around September 10, 2007, after the Company’s Board of Directors terminated the client auditor relationship between the Company and Malone & Bailey, PC ("Malone"), the Company’s former auditor. 

GBH's report on the financial statements of the Company for the fiscal years ended December 31, 2008 and 2007, and any later interim period, including the interim period up to and including the date the relationship with GBH ceased, did not contain any adverse opinion or disclaimer of opinion and was not qualified or modified as to uncertainty, audit scope or accounting principles except for concerns about the Company's ability to continue as a going concern. 

In connection with the audit of the Company's fiscal years ended December 31, 2008 and December 31, 2007, and any later interim period, including the interim period up to and including the date the relationship with GBH ceased, there were no disagreements between GBH and the Company on a matter of accounting principles or practices, financial statement disclosure, or auditing scope or procedure, which disagreement, if not resolved to the satisfaction of GBH would have caused GBH to make reference to the subject matter of the disagreement in connection with its report on the Company's financial statements. 

There have been no reportable events as provided in Item 304(a)(1)(iv) of Regulation S-K during the Company's fiscal years ended December 31, 2008 and December 31, 2007, and any later interim period, including the interim period up to and including the date the relationship with GBH ceased. 

The Company has authorized GBH to respond fully to any inquiries of any new auditors hired by the Company relating to their engagement as the Company's independent accountant. The Company has requested that GBH review the disclosure and GBH has been given an opportunity to furnish the Company with a letter addressed to the Commission containing any new information, clarification of the Company's expression of its views, or the respect in which it does not agree with the statements made by the Company herein. Such letter is incorporated by reference as an exhibit to this Report. 

The Company has not previously consulted with Lake & Associates regarding either (i) the application of accounting principles to a specific completed or contemplated transaction; (ii) the type of audit opinion that might be rendered on the Company's financial statements; or (iii) a reportable event (as provided in Item 304(a)(1)(iv) of Regulation S-K) during the Company's fiscal years ended December 31, 2008 and December 31, 2007, and any later interim period, including the interim period up to and including the date the relationship with GBH ceased. Lake & Associates has reviewed the disclosure required by Item 304(a) before it was filed with the Commission and has been provided an opportunity to furnish the Company with a letter addressed to the Commission containing any new information, clarification of the Company's expression of its views, or the respects in which it does not agree with the statements made by the Company in response to Item 304 (a).  Lake & Associates did not furnish a letter to the Commission. 

  

In connection with the audit of the Company's fiscal years ended December 31, 2005 and December 31, 2006 (which financial statements were re-audited by GBH), and any later interim period, including the interim period up to and including the date the relationship with Malone ceased, there were no disagreements between Malone and the Company on a matter of accounting principles or practices, financial statement disclosure, or auditing scope or procedure, which disagreement, if not resolved to the satisfaction of Malone would have caused Malone to make reference to the subject matter of the disagreement in connection with its report on the Company's financial statements. 

There were no reportable events as provided in Item 304(a)(1)(v) of Regulation S-K during the Company's fiscal years ended December 31, 2006 and December 31, 2005, and any later interim period, including the interim period up to and including the date the relationship with Malone ceased. 

 

**ITEM 9A.  CONTROLS AND PROCEDURES**

  

(a)   Evaluation of disclosure controls and procedures

  

We carried out an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures as of December 31, 2009.  This evaluation was accomplished under the supervision and with the participation of our Chief Executive Officer and the Chief Financial Officer who concluded that our disclosure controls and procedures are not effective to ensure that all material information required to be filed in the annual report on Form 10-K has been made known to him.

 

Disclosure controls and procedures are designed to ensure that information required to be disclosed in our reports filed or submitted under the Securities Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the Securities and Exchange Commission's rules and forms.  Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed in our reports filed under the Exchange Act is accumulated and communicated to management, including our Chief Executive Officer and Chief Financial Officer, to allow timely decisions regarding required disclosure.

  

Based upon an evaluation conducted for the period ended December 31, 2009, Shaun Passley who is our Chief Executive Officer and Chief Financial Officer (which duties include that of principal accounting officer) as of December 31, 2009, and the date of this Report, has concluded that as of the end of the period covered by this report, we have identified the following material weakness of our internal controls: 

?

Reliance upon independent financial reporting consultants for review of critical accounting areas and disclosures and material non-standard transactions.

?

Lack of sufficient accounting staff, which results in a lack of segregation of duties necessary for a good system of internal control.

In order to remedy our existing internal control deficiencies, as soon as our finances allow, we will hire a Chief Financial Officer who will be sufficiently versed in public company accounting to implement appropriate procedures for timely and accurate disclosures.   

  

This annual report does not include an attestation report of the company's registered public accounting firm regarding internal control over financial reporting. Management's report was not subject to attestation by the Company's registered public accounting firm pursuant to temporary rules of the Securities and Exchange Commission that permit the Company to provide only management's report in this annual report.

  

(b)   Changes in internal controls

  

We have not yet made any changes in our internal control over financial reporting that occurred during the period covered by this report on Form 10-K that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

  

**ITEM 9B. OTHER INFORMATION**

  

Effective February 1, 2010, the Company entered into a Software Product Asset Purchase Agreement (the “Software Rights Agreement”) with Igenti, Inc., a Florida corporation (“Igenti”) to acquire the rights to Igenti’s AutoHire software, domain names, permits, customers, contracts, know-how, equipment, software programs, receivables totaling approximately $10,000 and the intellectual property of Igenti associated therewith (the “AutoHire Software”).  The Company did not purchase or assume any of Igenti’s liabilities in connection with the Software Rights Agreement.  The purchase price for the AutoHire Software was $170,000 payable as follows:

3)

$120,000 in cash at the closing (which occurred February 1, 2010); and

4)

$50,000 in the form of a promissory note (the “Igenti Note).

The Igenti Note does not bear interest and is payable in monthly installments of $416.67 per month beginning May 5, 2010, and ending May 5, 2012 (the “Maturity Date”), at which time the remaining amount of the Igenti Note, $39,999.92 is due and payable.  The payment of the Igenti Note is secured by all of the subscription agreements of customers relating to the AutoHire Software entered into prior to February 1, 2010.  Igenti has also guaranteed the Company that the Company will receive at least $173,700 (the “Guaranteed Amount”) in subscription cash receipts from the AutoHire Software during the year ending February 1, 2011.  The purchase price payable to Igenti is subject to reduction on a dollar-for-dollar basis in the event the subscription cash receipts from the AutoHire Software during the year ending February 1, 2011 are less than the Guaranteed Amount.

In connection with the Software Rights Agreement, the Company also entered into a Consulting Agreement and Non-Compete Agreement (the “Consulting Agreement”) with the owner of Igenti, Jim McArdle.  Pursuant to the Consulting Agreement, we agreed to engage Mr. McArdle as a consultant in connection with the AutoHire Software for a period of six months following the closing of the Software Rights Agreement at the rate of $2,962.70 per month, and Mr. McArdle agreed to provide consulting services for us.  In the event we terminate the Consulting Agreement prior to the expiration of six months from the effective date of the Software Rights Agreement, which agreement can be cancelled for any reason, we agreed to pay Mr. McArdle $5,925.40 in one lump sum.  Pursuant to the Consulting Agreement, Mr. McArdle agreed to not compete with the Company or our products anywhere in the nation for a period of two years following the closing of the Software Rights Agreement.

 

 

29

**PART III**

**ITEM 9. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE**

  

**Directors and Executive Officers**

 

Our executive officers and director and their ages as of April 15, 2010are as follows:

 

**NAME**

**AGE**

**POSITION**

  

  

  

Shaun Passley

31

President, Chief Executive Officer, Chief Financial Officer and Chairman of the Board of Directors

 

 

 

Craig Passley

38

Secretary

 

Set forth below is a brief description of the background and business experience of our executive officers and director.

 

**Shaun Passley**

Shaun Passley has been the President, Chief Executive Officer, Chief Financial Officer, and Chairman of the Board of Directors since our inception in March 2000.  Mr. Passley obtained his Bachelor’s degree from De Paul University in Finance in 2000, his Master’s Degree from De Paul University in Information Technology in 2006, and his MBA from Benedictine University in 2007. 

**Craig Passley**

Craig Passley has served as our Secretary since May 2005.  Since November 2000, Mr. Passley has worked for KB Builders.  Mr. Passley obtained his Bachelor’s degree from Bradley University in 1997, his Masters Degree from the Keller Graduate School of Management in 2001 and his Masters of Business Administration (MBA) from Lake Forest College in 2008.

Shaun Passley and Craig Passley are brothers.

**The Board of Directors and Committees**

Our Board of Directors does not maintain a separate audit, nominating or compensation committee. Functions customarily performed by such committees are performed by our Board of Directors as a whole. Our Director is elected annually and holds office until our next annual meeting of the shareholders and until his successors are elected and qualified. Officers will hold their positions at the pleasure of the Board of Directors, absent any employment agreement. Our officers and Director may receive compensation as determined by us from time to time by vote of the Board of Directors. Such compensation might be in the form of stock options. Directors may be reimbursed by the Company for expenses incurred in attending meetings of the Board of Directors. Vacancies in the Board are filled by majority vote of the remaining Director(s).

**Independence of Directors**

 

We are not required to have independent members of our Board of Directors, and do not anticipate having independent Directors until such time as we are required to do so.

**ITEM 11. EXECUTIVE COMPENSATION**

 

**Summary Compensation Table**

The following table sets forth information concerning the compensation for EPAZZ, Inc. for the years ended December 31, 2009 and 2008.

**SUMMARY COMPENSATION TABLE**

**Name and principal position**

**(a)**

**Year**

**(b)**

**Salary**

**($)**

**(c)**

**Bonus**

**($)**

**(d)**

**Stock Awards**

**($)**

**(e)**

**Option Awards**

**($)**

**(f)**

**Non-Equity Incentive Plan Compensation ($)**

**(g)**

**Nonqualified Deferred Compensation Earnings**

**($)**

**(h)**

**All Other Compensation**

**($)**

**(i)**

**Total**

**($)**

**(j)**

Shaun Passley President, Chief Executive Officer,

2009

$30,000

-

-

-

-

-

-

$30,000

Chief Financial Officer and

2008

$25,000

-

-

-

-

-

-

$30,000(1)

Chairman of the Board of Directors

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Other than the named executive officer above, the Company had no other executive officers who made more than $100,000 in total compensation for the years ended December 31, 2009 and 2008.

 

(1) The entire amount of Mr. Passley’s salary was loaned to the Company to pay ongoing expenses after the payment to Mr. Passley.

**Stock Option Grants**

 

We have not granted any stock options to our executive officers since our incorporation.

 

**Employment Agreements**

 

We do not have an employment or consultant agreement with Shaun Passley, our Chief Executive Officer, President, and Chairman of the Board of Directors or Craig Passley, our Secretary.

**COMPENSATION DISCUSSION AND ANALYSIS**

**Director Compensation**

Our Board of Directors, currently consisting solely of Shaun Passley, does not currently receive any consideration for its service as a member of the Board of Directors.  The Board of Directors reserves the right in the future to award the members of the Board of Directors cash or stock based consideration for their services to the Company, which awards, if granted shall be in the sole determination of the Board of Directors.

**Executive Compensation Philosophy**

Our Board of Directors, consisting solely of Mr. Passley, determines the compensation given to our executive officers in its sole determination. Our Chief Executive Officer and President, Mr. Passley, receives no compensation from us other than the securities which he was previously issued in fiscal 2005.  As such, we do not currently have any executive compensation program in place; however, Mr. Passley in his capacity as our sole Director has the power to set his own compensation, without the required approval of any other individual or shareholder. Additionally, our Board of Directors, currently consisting solely of Mr. Passley, reserves the right to pay our executives a salary, and/or issue them shares of Common Stock issued in consideration for services rendered and/or to award incentive bonuses which are linked to our performance, as well as to the individual executive officer’s performance in the future. This package may also include long-term stock based compensation to certain executives which is intended to align the performance of our executives with our long-term business strategies. Additionally, while our Board of Directors has not granted any performance based stock options to date, the Board of Directors reserves the right to grant such options in the future, if the Board in its sole determination believes such grants would be in the best interests of the Company.

**Incentive Bonus**

The Board of Directors may grant incentive bonuses to our executive officers in its sole discretion, if the Board of Directors believes such bonuses are in the Company’s best interest, after analyzing our current business objectives and growth, if any, and the amount of revenue we are able to generate each month, which revenue is a direct result of the actions and ability of such executives.

**Long-term, Stock Based Compensation**

In order to attract, retain and motivate executive talent necessary to support the Company’s long-term business strategy we may award certain executives with long-term, stock-based compensation in the future, in the sole discretion of our Board of Directors, which we do not currently have any immediate plans to award.

**CORPORATE GOVERNANCE**

The Company promotes accountability for adherence to honest and ethical conduct; endeavors to provide full, fair, accurate, timely and understandable disclosure in reports and documents that the Company files with the Securities and Exchange Commission (the “SEC”) and in other public communications made by the Company; and strives to be compliant with applicable governmental laws, rules and regulations. The Company has not formally adopted a written code of business conduct and ethics that governs the Company’s employees, officers and Directors as the Company is not required to do so.

In lieu of an Audit Committee, the Company’s Board of Directors is responsible for reviewing and making recommendations concerning the selection of outside auditors, reviewing the scope, results and effectiveness of the annual audit of the Company's financial statements and other services provided by the Company’s independent public accountants. The Board of Directors reviews the Company's internal accounting controls, practices and policies.

 

30

**ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS**

  

**Security Ownership of Certain Beneficial Owners and Management**

 

The following table provides the names and addresses of each person known to us to own more than 5% of our outstanding shares of Class A common stock as of April 15, 2010, and by the officers and directors, individually and as a group. Except as otherwise indicated, all shares are owned directly.

 

 

**Title of Class**

**Name and Address**

**of Beneficial Owner**

**Amount and Nature**

**of Beneficial Owner**

**Percent**

**of Class (1)**

  

  

  

 

Class A Common Stock

Shaun Passley (2)

CEO, CFO, and

Chairman of the Board of Directors

512 N. McClurg Ct 602

Chicago, IL 60611

 

38,010,500(6)

70%

Class B Common Stock

Shaun Passley (2)

CEO, CFO, and

Chairman of the Board of Directors

512 N. McClurg Ct 602

Chicago, IL 60611

 

2,500,000

100%

Class A Common Stock

Craig Passley

Secretary

309 W. Washington 

Chicago, IL 60606

 

100,500

0.2%

Class B Common Stock

All executive officers

and directors as a group

(2 Persons)

 

2,500,000

100%

Class A Common Stock

All executive officers

and directors as a group (2 Persons)

38,115,500(3)

70%(2)

 

(1) The percent of class is based on 54,482,940 shares of our Class A common stock issued and outstanding as of April 15, 2010, and 2,500,000 shares of our Class B common stock issued and outstanding as of April 15, 2010.

(2) Based upon his ownership of Class A Common Stock and Class B Common Stock Shaun Passley controls 82% of our voting stock.

(3) Includes 500 shares held in the name of IT Business Solutions Group, Inc., which entity is now defunct and which shares Mr. Passley beneficially owns.

31

**ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, DIRECTOR INDEPENDENCE**

 

On June 4, 2008, the Company issued a note payable in the amount of $296,100 due to Star Financial Corporation, which is owned by Fay Passley, the mother of our Chief Executive Officer, Shaun Passley, which has since been amended (the “June 2008 Note”, as amended from time to time).  The loan is unsecured and bears interest at 10%, with annual payments of principal and interest in the amount of $106,951, originally due and payable beginning on December 1, 2009 and a maturity date of June 4, 2013, which has since been extended and which repayment terms have since been amended as provided below.  In connection with the loan, the Company paid $14,100 (5%) in financing costs that are being amortized over the life of the loan using the effective interest method.  The majority of the funds borrowed pursuant to the June 2008 Note were used to pay the seller the $210,000 payment in connection with the purchase of DFI and PRMI, as described above.  

In May 2009, the Company issued 2,500,000 shares of the Company’s Series A Common Stock to Vivienne Passley, the aunt of Shaun Passley, our sole Director and Chief Executive Officer, in connection with Ms. Passley’s conversion of her $8,927 note payable to shares of the Company’s Series A Common Stock in forgiveness of the note payable.

In May 2009, the Company issued 1,600,000 shares of the Company’s Series A Common Stock to L&F Lawn Services, Inc., a company own by Lloyd Passley the father of Shaun Passley, as an interest payment of $4,800 on a loan payable due to L&F Lawn Services, Inc.  These shares were valued at $4,800.

In May 2009 the Company issued 2,400,000 shares of the Company’s Series A Common Stock to Vivienne Passley, the aunt of Shaun Passley, as an interest payment of $7,200 on a loan payable due to Vivienne Passley.  These shares were valued at $7,200.

In April 2010, Star Financial, agreed to modify the repayment terms of the June 2008 Note (as defined above), to provide for $100,000 to be due on August 1, 2011, $100,000 to be due on August 1, 2012, and the remaining balance of the June 2008 Note to be due on August 1, 2013 in return for junior lien on the Company’s assets.

During the year ended December 31, 2009, we borrowed an additional $93,533 from our Chief Executive Officer and other related parties.  At December 31, 2009 and 2008, the total principal outstanding was $289,695 and $196,162 respectively.  In 2009, these related parties agreed to forgive all accrued interest related to their loans payable.  Accordingly, all accrued interest related to these loans have been removed and no further interest will be accrued.

**ITEM 14.  PRINCIPAL ACCOUNTING FEES AND SERVICES**

  

Audit Fees:  The aggregate fees, including expenses, billed by the Company's principal accountants for professional services rendered for the audit of the Company's consolidated financial statements and for the review of the Company's financial information included in its quarterly reports or services that are normally provided in connection with statutory and regulatory filings or engagements during the fiscal years ended December 31, 2009 and 2008 were $27,140 and $45,500, respectively. 

 

Audit Related Fees:  The aggregate fees, including expenses, billed by principal accountants for assurance and related services reasonably related to the performance of the Company's audit or review of the Company's financial statements for the fiscal years ended December 31, 2009 and 2008 were $7,000 and $2,000, respectively.  The 2008 fees relate to the audit of the combined financial statements of PRMI and DFI related to the acquisition by the Company.

 

Tax Fees:  The aggregate fees, including expenses, billed by principal accountants for tax compliance, tax advice and tax planning during the years ended December 31, 2009 and 2008 were $1,277 and $0, respectively.

  

All Other Fees:  The aggregate fees, including expenses, billed for all other services rendered to the Company by principal accountants during the years ended December 31, 2009 and 2008 were $0 and $0, respectively.

32

**PART IV**

**ITEM 15.  EXHIBITS, FINANCIAL STATEMENT SCHEDULES**

 

**Exhibit No.**

**Description** 

  

  

3.1(1)

Articles of Incorporation (filed March 23, 2000)

  

  

3.2(1)

Articles of Amendment (filed April 5, 2005)

  

  

3.3(1)

Articles of Amendment (filed July 12, 2005)

  

  

3.4(1)

Articles of Amendment (filed March 2, 2006)

  

  

3.5(1)

Statement of Change of Registered Agent (filed January 12, 2006)

  

  

3.6(1)

Articles of Amendment (filed May 17, 2006)

  

  

3.7(1)

Amended and Restated By-Laws

  

  

4.1(1)

Specimen Stock Certificate

  

  

10.1(2)

Form of Subscription Agreement of July 2005 Private Placement.

  

  

10.2(3) 

Promissory Note with Fay  Passley

  

  

10.3(3) 

Promissory Note with L &  F  Lawn Service, Inc.

  

  

10.4(3) 

Promissory Note with Shaun Passley 

  

  

10.5(5)

Stock Purchase Agreement with DFI, PRMI and Arthur Goes

  

  

10.6(5)

Promissory Note between EPAZZ, Inc. and Arthur Goes

  

  

10.7(5)

Security Agreement with Arthur Goes

  

  

10.8(6)

June 2008 Promissory Note with Star Financial Corporation

  

  

10.9(7)

Debt Conversion Agreement

 

 

10.10*

Letter Amendment to June 2008 Promissory Note with Star Financial Corporation

  

  

16.1(4)

Letter from Malone & Bailey, PC

  

  

31*

Certificate of the Chief Executive Officer and Chief Accounting Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

  

  

32*

Certificate of the Chief Executive Officer and Chief Accounting Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

* Filed herewith.

 

(1)

Filed as an Exhibit to our Form SB-2, filed with the Commission on December 4, 2006, and incorporated herein by reference.

(2)

Filed as an Exhibit to our Form SB-2A, filed with the Commission on May 11, 2007, and incorporated herein by reference.

  

(3)

Filed as an Exhibit to our Form SB-2A, filed with the Commission on September 24, 2007, and incorporated herein by reference.

(4)

Filed as an Exhibit to our Form SB-2A, filed with the Commission on November 28, 2007, and incorporated herein by reference.

(5)

Filed as an Exhibit to our Form 8-K, filed with the Commission on June 24, 2008, and incorporated herein by reference.

(6)

Filed as an Exhibit to our Form 10-Q Quarterly Report, filed with the Commission on August 19, 2008, and incorporated herein by reference.

(7)

Filed as an Exhibit to our Form 10-Q Quarterly Report, filed with the Commission on May 19, 2009, and incorporated herein by reference.

 

33

**SIGNATURES**

In accordance with the requirements of the Exchange Act, the registrant caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

  

**EPAZZ, Inc.**

  

  

DATED: April 15, 2010

*By: /s/ Shaun Passley*

  

*Shaun Passley*

  

Chief Executive Officer (Principal Executive Officer), President, Chief Financial Officer (Principal Accounting Officer), and Director

  

 

 

 

34

**Exhibit 21.1**

**Subsidiaries**

Desk Flex, Inc., an Illinois corporation 

Professional Resource Management, Inc., an Illinois corporation

**Exhibit 31.1**

**CERTIFICATION OF CHIEF EXECUTIVE OFFICER AND PRINCIPAL ACCOUNTING OFFICER PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002**

I, Shaun Passley, certify that:

 

1.

I have reviewed this Annual Report on Form 10-K of EPAZZ, Inc.;

  

  

2.

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

  

  

3.

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

  

  

4.

I am responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

  

 a)

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

  

  

  

  

b)

Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

  

  

  

  

c)

Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

  

  

  

  

d)

Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

  

  

  

 5.

I have disclosed, based on my most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

  

a)

All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

 

  

b)

Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.

 

 Date: April 15, 2010 

*By: /s/ Shaun Passley*

Shaun Passley

Chief Executive Officer and Chief Financial Officer

(Principal Executive Officer and Principal Accounting Officer)

 

 

**Exhibit 32.1**

 

**CERTIFICATION OF CHIEF EXECUTIVE OFFICER AND PRINCIPAL ACCOUNTING OFFICER PURSUANT TO 18 U.S.C. SECTION 1350, AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002**

I, Shaun Passley, certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that the Annual Report of EPAZZ, Inc. on Form 10-K for the annual period ended December 31, 2009 fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934 and that information contained in such Form 10-K fairly presents in all material respects the financial condition and results of operations of EPAZZ, Inc.

*By:/s/ Shaun Passley*

Shaun Passley

Chief Executive Officer and Chief Financial Officer

(Principal Executive Officer and Principal Accounting Officer)

April 15, 2010 |
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