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      EnglishEspañolFrançaisKreyòlTiếng Việt简体中文한국어  Tools to Recover
              
              
                                                                              
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    

              Disaster Multimedia Toolkit
                          Disaster Multimedia Toolkit

                      Hawaii Wildfires 2023
                  
                                                        
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          Hawaii Wildfires 2023: Partners' Toolkit
world globeEnglish
FEMA requests your help delivering important information about recovery to the survivors of the Hawaii wildfires.



Below you will find resources that you can use to provide information to your communities and encourage survivors to:



Take steps to get federal assistanceUse credible sources of informationFind mental health supportLocate loved onesQuick Links



Visit these FEMA webpages to find trusted resources to support your community's recovery.



alert - info**DR-4724-HI - Hawaii Wildfires Disaster Page**



Local Resources



Maui RecoversAmerican Red Cross of HawaiiCounty of Maui (Facebook)Hawaii Emergency Management AgencyHawaii Office of the GovernorHawaii State and Local Level ReferralsHealthcare Association of HawaiiInciweb – Incident Information SystemMaui County, HI Official WebsiteMaui Emergency Management AgencyMaui Emergency Management Agency (Twitter)



FEMA.gov



Hawaii Wildfires Disaster page



DisasterAssistance.gov



Hawaii Rumor Control



U.S. Fire Administration



Help Community Residents After a Home Fire



Ready.gov



Recovering from Disaster



Help Children Cope



Listo.gov



Recuperarse de un desastre



Incendios forestales



Graphic
              A chat circle, a mic, a smartphone, a play icon and a thumbs upSocial Media



Region 9 TwitterFEMA TwitterFEMA Twitter EspañolFEMA FacebookFEMA FacebookFEMA Instagram



Sample Text to Communicate with Survivors



FEMA and its federal partners are on the ground on Maui to assist survivors as they begin their long-term recovery plan. If you have been impacted by the Hawaii wildfires, there are resources available to help jumpstart your recovery.



Scroll through this collection of sample text and graphics to use in emails, social media, flyers and other materials to communicate with survivors in Hawaii. Or visit Disaster Support Social Graphics to view all resources.


Filter by Content Type
        Sample TextSocial Media Graphics & TextPrintable FlyersVideos
    
      Difference Between Individual Assistance Versus Public Assistance Grant Programs Graphics
            
            Graphic
              Difference Between Individual Assistance Verses Public Assistance Grant Programs Graphic



Download Graphics Zip FileDownload Link Icon



Graphics Available



**Formats:** Facebook, Twitter,  and Flyer**Languages:** English, Spanish, Arabic, French, German, Creole, Hindi, Japanese, Simplified Chinese, Portuguese, Urdu, and  Vietnamese**For More Information visit**:  Get Assistance After a Disaster
    Stay Safe - Sample Text
            
            To learn how to stay safe during and after wildfires, including tips on safe debris clean-up, visit ready.gov/wildfires.



**Related Graphics**



Graphic
              Ready LogoView Ready.gov's wildfire social media graphics.



Graphic
              U.S. Fire Administration: Working for a fire-safe AmericaView USFA's wildfire outreach materials.
    FEMA Speaks Your Language - Social Media
            
            Graphic
              FEMA Speaks Your Language Graphic FileDownload this graphic



There is support if you were affected by wildfires in Hawaii. No matter what language you speak, FEMA can help.



**Online:**FEMA.gov/hawaii-wildfires**Call the FEMA Helpline:**1-800-621-3362
    Emotional Support and Counseling - Sample Text
            
            To access emotional support for this traumatic event, you can call or text the **free, confidential Substance Abuse and Mental Health Services Administration Disaster Distress Helpline**and connect with trained crisis counselors 24/7 at 1-800-985-5990.



If you are deaf or hard of hearing and use American Sign Language (ASL), use your mobile device to call 1-800-985-5990 or click on “ASL Now” at disasterdistress.samhsa.gov (samhsa.gov/find-help/disaster-distress-helpline) to contact an ASL fluent crisis worker.
    Manage Expectations - FEMA Assistance Graphics
            
            Graphic
              Manage Expectation - FEMA Assistance Graphic



Download Graphics Zip FileDownload Link Icon



Graphics Available



**Formats:** Facebook and Twitter**Languages:** English and Spanish**For more information visit:** I Applied for Assistance. What's Next?
    What to Expect (In-Person Inspection) Graphics
            
            Graphic
              What to Expect (In-Person Inspection) Graphic



Download Graphics Zip FileDownload Link Icon



Social Graphics Available



**Formats:** Facebook, Twitter,  and Instagram Story**Languages:** English and Spanish
    Stay Informed - Sample Text
            
            For detailed updates about FEMA’s ongoing response and recovery efforts in Hawaii, as well as available resources, please visit FEMA.gov/hawaii-wildfires.
    Videos and PSAs
            
            **Hawaii Wildfires Disaster Assistance PSA**



Aug 13, 2023 — Krystal Ka‘ai, Executive Director, White House Initiative on Asian Americans, Native Hawaiians, and Pacific Islanders urges survirors to apply for FEMA assistance.alert - infoView the **Hawaii Wildfires Playlist on YouTube** for all videos related to helping survivors get through the recovery process.



**Hawaii Wildfires B-Roll Playlist**



alert - infoView the **Hawaii Wildfires B-Roll Playlist on YouTube** .
    Fraud - Sample Text
            
            Beware of fraud and scams. After a disaster there are often scams and rumors that target survivors. Please use official local, state and federal sources for credible information. Survivors should never trust someone claiming to be a disaster assistance employee asking for money. Local and federal disaster assistance workers do not solicit or accept money.
    Protecting Your Identity Graphics
            
            Graphic
              Protecting Your Identity Graphic - Eng



Download Graphics Zip FileDownload Link Icon



Graphics Available



**Formats:** Facebook, Instagram Feed,  and Twitter**Languages:**  English, Spanish, Arabic, French, German, Hindi, Creole, Japanese Korean, Portuguese, Simplified Chinese, Tagalog, Urdu, and Vietnamese
    Disaster Registration Animation and Flyer
            
            Graphic
              Disaster Registration Flyer Graphic File



Download Graphics Zip FileDownload Link Icon



Graphics Available



**Formats:**Animations and Flyer**Languages:** English, Spanish, Arabic, Bengali, Burmese, Chamorro, Chuukese, French, German, Gujarati, Ōlelo Hawaiʻi (Hawaiian Language), Haitian Creole, Hebrew, Hindi, Hmong, Italian, Japanese, Karen, Kayah, Kiche, Korean, Ilocano, Navajo, Nepalese, Marshallese, Pashto, Polish, Pohnpeian, Portuguese, Russian, Samoan, Serbo-Croatian, Somali, Swahili, Simplified Chinese, Tagalog, Tonga, Urdu, and VietnameseAdditional Related Resources



Homeownership FlyerVerifying Home Ownership or Occupancy3 Ways to Apply for Assistance GraphicSurvivors' Road to RecoveryApply For Disaster Assistance Graphics****Individual Assistance
    Homeownership - Printable Flyer
            
            Graphic
              Homeownership Flyers GraphicDownload graphics



**Formats:**Flyer**Languages:** English and Spanish**For more information visit:** Verifying Home Ownership or Occupancy
    4 Ways to Apply for Disaster Assistance Graphics
            
            Graphic
              4 Ways to Apply for Disaster Assistance



Download Graphics Zip FileDownload Link Icon



GRAPHICS AVAILABLE



**Formats:**Facebook, Twitter, Instagram Story, and Instagram/Facebook Feed**Languages:** English, Spanish,  Chamorro, Chuukese, Creole, llocano, Japanese, Korean, Nepali,  Ōlelo Hawaiʻi (Hawaiian), Simplified Chinese, Tagalog, and Vietnamese**For more information visit:**Survivors' Road to Recovery
    Fraud - Social Media Text
            
            Be aware that after a disaster, there often are many rumors and scams. Watch for & report suspicious activity.



Beware of scammers when applying for disaster assistance:



📷 Ask FEMA reps to show you a photo ID badge.



🔐 Keep your registration number & personal information safe.



⚠️ Never agree to pay an application fee.



Related Social Graphics



Beware of Fraud and Scams Graphics
    Ineligible Due to Insurance Graphics
            
            Graphic
              Ineligible Due to Insurance Graphic



Download Graphics Zip FileDownload Link Icon



Graphics Available



**Formats:** Facebook, Twitter, and Instagram Story**Languages:**  English and Spanish**For more information visit:**Eligibility Criteria for FEMA Assistance
    Ways to Help - Sample Text
            
            If you are looking for ways to help, visit hawaiistatevoad.org. These organizations provide a variety of assistance to survivors. Cash donations are preferred because they offer voluntary agencies the flexibility in obtaining the most-needed resources.
    Crisis Counseling - Social Media
            
            Graphic
              Crisis Counseling GraphicDownload this graphic



Disasters can cause mental and emotional distress to survivors and loved ones. There are resources to help you through the experience.



Talk to a professional counselor via @samhsagov's @distressline:**1-800-985-5990**



Finds tips to help children cope at ready.gov/kids/helping-children-cope.
    Individual Assistance/Jumpstart Recovery - Social Media Text
            
            ___ survivors: Here's what recovery might look like for you ⤵️



1) Seek shelter and emergency assistance.



2) File your insurance claim(s).



3) Apply for FEMA disaster assistance.



4) Complete a home inspection.



5) Receive FEMA decision.



6) Return to repaired home or finds new home.



---



___ survivors: If you have questions about your application status, want to find resources to help you recover, or need in-person support with ASL or assisted listening devices, call the FEMA Helpline at 1-800-621-3362 or visit a local Disaster Recovery Center (DRC)!



Text DRC & your ZIP CODE to 43362 to find a DRC near you.
    How to Write an Appeal Flyer
            
            Graphic
              How to Write An Appeal  Banner Graphic



Download Graphics Zip FileDownload Link Icon



Graphics Available



**Formats:**Flyer, Facebook and Twitter**Languages**: English, Spanish, Chamorro, Chuukese, llocano, Japanese, Korean, Simplified Chinese, Tagalog, and Vietnamese****For more information visit:****How Do I Appeal the Final Decision?
    What Houses of Worship Need to Know About the FEMA Disaster Aid Process Flyer
            
            Graphic
              What Houses of Worship Need to Know About the FEMA Disaster Aid Process Graphic



Download Graphics Zip FileDownload Link Icon



Social Graphics Available



**Formats:** Flyer**Languages:**English, Spanish, French, German, Haitian Creole, Korean, Portuguese, Simplified Chinese, Tagalog, and Vietnamese**For more information:**  Assistance for Governments and Private Non-Profits After a Disaster
    Emotional Support and Counseling - Sample Text
            
            To access emotional support for this traumatic event, you can call or text the **free, confidential Substance Abuse and Mental Health Services Administration Disaster Distress Helpline** and connect with trained crisis counselors 24/7 at 1-800-985-5990.



If you are deaf or hard of hearing and use American Sign Language (ASL), use your mobile device to call 1-800-985-5990 or click on “ASL Now” at disasterdistress.samhsa.gov (samhsa.gov/find-help/disaster-distress-helpline) to contact an ASL fluent crisis worker.
    Commitment to Civil Rights
            
            FEMA is committed to ensuring disaster assistance is accomplished equitably, without discrimination on the grounds of to race, color, national origin, sex, sexual orientation, religion, age, disability, English proficiency, or economic status. Any disaster survivor or member of the public may contact the FEMA Civil Rights Office if they feel that they have a complaint of discrimination.



FEMA’s Civil Rights Office can be contacted by email FEMA-CivilRightsOffice@fema.dhs.gov or toll-free at 833-285-7448. Multilingual operators are available.
    How to Apply for Public Assistance – Sample Text
            
            When ready to apply, applicants should use the Public Assistance Grants Portal to account for all activities associated with their damage claims.



**Applicants can use the grants portal to:**



Register for and update an applicant profileSubmit a "Request for Public Assistance"Upload project documentationVisit the Tools and Resources page for the schedule of equipment rate, project templates, cost estimating tools and other resources to support the application process.



Login at grantee.fema.gov | Video Tutorial
    Displaced From Your Rental Property Graphics
            
            Graphic
              Displaced From Your Rental Property Graphic



Download Graphics Zip FileDownload Link Icon



Graphics Available



**Formats:**Facebook, Twitter, and Flyer**Languages:** English, Spanish, Arabic, Portuguese, Tagalog, Chinese, Guajarati, Korean, Italian and Haitian Creole**For More Information visit**:  Possible Sheltering and Housing Assistance for Disaster Survivors
    Locate a Loved One - Sample Text
            
            For those trying to locate loved ones, a Family Assistance Center is open at the **Kahului Community Center** for residents who are trying to locate family members or loved ones.



Those with phone access can also call the Red Cross at 1-800-733-2767.
    Apply for Assistance - Social Media
            
            Graphic
              3 Ways To Apply For Assistance  GraphicDownload this graphic



Maui residents affected by the ongoing wildfires can now apply for federal disaster assistance.Three easy ways to apply:



**Online:** DisasterAssistance.gov**Call:**800-621-3362 (Press 3 for an interpreter who speaks your language)**FEMA App:** FEMA.gov/app
    Text to Find a Disaster Recovery Center (DRC) Graphics
            
            Graphic
              Search for Disaster Recovery Centers Near you



Download Graphics Zip FilesDownload Link Icon



GRAPHICS AVAILABLE



**Formats:** Facebook, Twitter, and Instagram Story**Languages:**English, Spanish, Arabic, Chamorro, Chuukese, Creole, French, German, Hindi, llocano, Japanese, Korean, Nepali, Ōlelo Hawaiʻi (Hawaiian), Portuguese, Simplified Chinese, Tagalog, Urdu and Vietnamese
    Start Your Recovery Process Graphics
            
            Graphic
              Start Your Recovery Process



Download Graphics Zip FileDownload Link Icon



Graphics Available



**Formats:** Animation, Flyer, Facebook, Twitter, and Instagram Story**Languages:**  English, Spanish, Arabic, Creole, Hindi, llocano, Japanese, Korean, Nepali, Ōlelo Hawaiʻi (Hawaiian), Portuguese, Russian, Simplified Chinese, Tagalog, Urdu and VietnameseFor more information visit: Individuals and Households Program
    Help for Maui County Residents - Sample Text
            
            Residents of Maui County who have been affected by this tragedy should register for FEMA assistance. Survivors with internet or telephone access can register for assistance by visiting www.DisasterAssistance.gov, calling 1-800-621- 3362 or by using the FEMA App (FEMA.gov/app).



If you use a relay service, such as video relay (VRS), captioned telephone or other service, give FEMA the number for that service.



**Related Graphics**



3 Ways To Apply For AssistanceApply For Disaster AssistanceBest Way To Apply For Assistance
    Protect Yourself After a Wildfire - Social Media
            
            Graphic
              Protect Yourself After A WildfireDownload this graphic



If you evacuated, return home ONLY when local officials say it is safe to do so. We can imagine how difficult and frustrating it is to have to stay away. Please know these instructions are for your safety.If you have been told it is safe to return to your home or business, it is important to be aware of potential hazards after a wildfire. Use caution when entering a burned area:



Stay away from unstable power poles or structuresWatch for hazards on the groundWear protective shoes and gloves
    Mental Health - Sample Text
            
            To access emotional support or counseling for this traumatic event, you can call or text the FREE, confidential Substance Abuse and Mental Health Services Administration disaster distress hotline and speak to professional counselors at 1-800-985-5990.



If you are deaf or hard of hearing and use American Sign Language (ASL), use your mobile device to call 1-800-985-5990 or click on “ASL Now” at disasterdistress.samhsa.gov to contact an ASL fluent crisis worker.
    Apply For Disaster Assistance Graphics
            
            Graphic
              Apply For Disaster Assistance  Banner Graphic - English



Download Graphics Zip FileDownload Link Icon



Graphics Available



**Formats:** Facebook, Instagram Story, and Twitter**Languages:** English, Spanish, Arabic, French, German, Creole, Japanese, Korean, Portuguese, Simplified Chinese, Tagalog, and Vietnamese****For more information visit:****Individual Assistance
    Common Reasons for Denial Graphics
            
            Graphic
              Common Reasons for Denial: Applicants can be found ineligible for a host of reasons. Here are top five reasons for FEMA assistance denial: 1. Insurance coverage for the loss. 2. Damages may not rise to the need of federal assistance. 3. The damaged home may not be a primary residence. 4. FEMA assistance would constitute a duplication of benefits from other sources. 5. Inspectors have been unable to reach applicants at the contact information provided.



Download Graphics Zip FileDownload Link Icon



Graphics Available



**Formats:** Facebook, Twitter, and Instagram Story**Languages:**English, Spanish, Chamorro, Chuukese, Creole, German, llocano, Japanese, Korean, Nepali, Ōlelo Hawaiʻi (Hawaiian), Portuguese, Simplified Chinese, Tagalog, and Vietnamese
    Beware of Fraud and Scams - Sample Text
            
            After a disaster there are often scams and rumors that target survivors. Please use official local, state and federal sources for credible information. Survivors should never trust someone claiming to be a disaster assistance employee asking for money. Local and federal disaster assistance workers do not solicit or accept money.



**Related Graphics**Beware of Fraud and Scams
    Helping Children Cope - Printable Flyer
            
            Graphic
              Helping Children Cope Flyer



Download Graphic Zip FilesDownload Link Icon



Graphics Available



**Formats:**Flyer**Languages:** English, Spanish, Arabic, Burmese, Dari, French,  Japanese, Nepali, Pashto, Kirundi, Somali, Swahili, Tagalog and VietnameseAdditional Related Resources



Helping Children Cope
    Photos & Videos - DVIDS
            
            FEMA has thousands of staff deployed to disaster operations across the country. We share the latest video and photographs uploads from the response on our DVIDS platform.



Access Videos & Photos on DVIDSExternal Link Arrow
  
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Last updated September 14, 2023

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