### Tod dC.Emerson , #817 5

44 4 Sout hRive r Roa d St . George , Utah , 8479 0 Telephone : (435 ) 634-353 0 Facsimile : (435 ) 634-350 5 Email : temerson@skywest.co m

- and Michae l L . Dworki n#6404 7 46 5 Californi aStreet , Suite 21 0 Sa nFrancisco , Californi a9410 4 Telephone : (415 ) 421-0250 0 Facsimile : (415)421-256 0 Email : law@avialex.co m Attorney s for

SkyWes t Airlines , Inc . 

# RECEIVE D OC T

# 1 2 201 1 

# HEARIN G DOCKE T

^—^Q R UNITE D STATE S O FAMERIC A DEPARTMEN T O FTRANSPORTATIO N OFFIC EO FHEARING S WASHINGTON , D.C . o c



### Inth e Matte r

of : SkyWes t Airlines , Inc . FAA Cas e No . 2011NM06003 3 SKYWES T AIRLINE S INC.' S PRODUCTIO NO FDOCUMENT S Judge : Richar dC . Goodwi n Th e followin g i s SKYWES T AIRLINES , INC . (hereinafter referre dt o a s "SKYWEST") , objection s an dresponse s t o Complainant' s Request s fo r Productio no f

Documents .

### Al l objection s se t fort hi nSKYWEST' s Respons e t o Complainant' s Discovery Request s are hereb y incorporate di nan dmad e apart hereto . Objectio ni s mad e to : 1 . Correspondenc e betwee nSKYWES T an dit s undersigne dcounse l i s protecte dunde r th e attorney-clien t

privileg e an dwil l no t

b e produced , includin g SKYWEST' s counsel' s note s an dmemoranda , protecte dunde r th e attorney-clien t

privileg e an dattorne y wor k produc t doctrine ; 2 . T o th e exten t

that any o f th e document s sough t

t o b e identifie dand/o r

produce dare in Complainant' s care , custod y o r control , o r

hav e bee noriginate db y Complainant , objectio ni s mad e a s suc hdocument s are alread y withi nComplainant' s knowledge . Including , bu t

no t limite dto : a . Al l document s o r

othe r material s an dwriting s containe dinth e releasabl e portion s o f Complainant' s EIR s including , bu t no t limite dt o th e Item s o f

Proo f whic hare mad e apart

o f sai dEIR's ; b . SkyWes t

Weigh t an dBalanc e Operation s Manual Standar dPractic e 4100 ; c . Advisory Circular

120-27E ; d . Operatio nSpecificatio nA098 ; e . SkyWes t

Weigh t an dBalanc e Program ; f CLR' s for

th e flight s inquestion ; g . LoadManifest s fo

r th e flight s i nquestion ; h . Dispatc hRelease s for th e flight s i nquestion ; i . FA A AS I statement s an dreports ; j . SkyWest' s response s t o letter s o f investigation ; an d Sk y West' s Productio no f

Document s Pag e 2

### k . FAAOrder2150.3B .

Attache dheret o are th e followin g responsiv e documents : EXHIBI T DESCRIPTIO N A ) SkyWes t Custome r

Servic e Trainin g Bulleti n2010-14 , Designate d Loadin g Agen t

Responsibilities ; B ) SkyWes t Custome r

Servic e Trainin g Bulleti n201 1 -04 , [UPDATED ] Aircraf t Loadin g Procedures ; C ) Update daircraf t loadin g procedure s t o b e incorporate dint o Statio n Operation s Manual S P550 0 i nRevisio n18 ; D ) Variou s SkyWes t Airline s Interna l Evaluation s - LoadAudits ; an d E ) SkyWes t Airline s Weigh t

an dBalanc e Analysi s prepare db y Carl Salamone . F ) Curriculu mvita e o f Carl Salamon e SkyWest' s Productio no f Documents Pag e 3

### Th e followin g document(s ) are no t inSkyWest' s care , custod y o r contro l bu t

wil l b e provide donc e SKYWES T ha s ha dth e opportunity t o obtai nthem . i . Bombardie r CRJ Weigh t

an dBalanc e Manuals , 01-00-60 , fo r th e subjec t aircraft . Investigatio nan ddiscovery ar e ongoin g an dcontinuing , an dSKYWES T reserve s th e righ t t o amen dand/o r

supplemen t

thes e response s u p throug hth e date o f hearing . Finally , SKYWHES

T reserve s th e righ t

t o utiliz e at

hearin g any documen t

no t liste dabov e for

purpose s o f impeachment .

it h 

### DATE D thi s 1V " da

y o f October , 201 1

Co-Counse l fo r SkyWes t Airline s
SkyWest' s Productio no f Document s Pag e 4

## EXHIBI T A

SkyWes t Custome r

Servic e Trainin g Bulleti n2010-14 , Designate dLoadin g Agent

Responsibilitie s

SkyWest' s Productiono

f Documents

# SkvU/es t <^)esignate d Loadin g Agen t ^"Somn!^? ^ "^'^'"*" ^ Responsibilitie s julleti n 2010-1 4 Issued 11/09/1 0 Applicabilit yAl l C S Groun d Operation s Agent s responsibl e fo rloadin g baggag e an d carg o

o n SkyWes t aircraft . Effectiv e Dat e Immediatel y Polic y Du e t o recen t inaccuracie s involvin g tota l baggag e piec e count s (heavy ,

standard , planesid e valet/servic e items ) an d carg o weigh t informatio n reporte d t o fligh t dec k

crews , SkyWes t i s reiteratin g it s mandator ypolicyfo ron e (1 ) designate d loadin g agen t t o maintai n ful l responsibilityan d oversigh t of th e aircraft loadin g an d communicatio n proces s fo ral l baggag e an d carg o loade d o n SkyWes t aircraft . Recen t follow-u p observation s o f aircraft loadin g procedure s foun d multipl e risk s i n th e curren t aircraft loadin g process : • Multipl e statio n personne l involve d i n reportin g aircraft carg o loa d informatio n t o th e fligh t dec k

cre w • Statio n personne l no t directl yinvolve d i n aircraft loadin g proces s reportin g informatio n t o th e fligh t dec k cre w • Statio n personne l communicatin g weigh t an d balanc e informatio n t o th e fligh t dec k

cre wthroug h a thir d party • Las t minut e baggage/carg o change s not bein g reporte d t o th e fligh t dec k cre wprio rt o departur e • Tota l baggag e scanne rcount s recorde d o n th e Carg o Loa d Repor t (CLR) , rathe rtha n a n accurat e physica l coun t o f eac h baggag e typ e (heavy , standard , planesid e valet/servic e items ) • Designate d loadin g agent s becomin g distracte d o rpreoccupie d wit h othe r statio n responsibilitie s durin g th e aircraft loadin g proces s Thi s lis t of finding s i s not all-inclusive , bu t ca n an d ha s resulte d i n inaccurat e aircraft weigh t an d balanc e informatio n provide d t o th e fligh t dec k cre wprio rt o takeoff . Statio n managemen t mus t tak e th e necessar yprecaution s i n eac h statio n t o ensur e al l aircraft loadin g procedure s are followe d b yth e designate d loadin g agen t a s outline d below . Procedur e Aircraft Loadin g Procedures :

1 . Th e Statio n Manage ro rdesigne e i s responsibl e fo rauditin g th e CLR , loa d manifest , an d Fligh t Followin g Informatio n (FLIFO ) fo raccuracyan d completio n eac h day . a ) Prio rt o loadin g an ySkyWes t aircraft , th e designate d loadin g agen t verifie s wit h Statio n Operations , th e Pilot-in-Comman d (PIC) , and/o r b ypersonall ycheckin g th e dispatc h releas e fo ran yweigh t restriction s applicabl e t o th e aircraft an d specifie d flight . I n th e absenc e o f a revise d weight , th e designate d loadin g agen t ensure s th e aircraft i s loade d i n accordanc e wit h th e maximu m carg o loadin g weigh t placarde d i n th e carg o bin/pit .AI R I . I N H S ($ • 

### r^esignate d Loadin g Agen t

Responsibilitie s ^^ustome rServic e Trainin g julleti n 2010-1 4 Issued 11/09/1 0 b ) Th e designate d loadin g agen t i s responsibl e fo rcompletin g an d signin g th e CL R an d ensure s th e following : (1 ) Th e PI C i s notifie d vi a th e CL R o f al l liv e animals , authorize d DG/H M COMAT , motorize d mobilityai d batteries , UN3373 , dr y ice , o rothe rpertinen t item s loade d i n th e carg o bin/pit . (2 ) Th e assigne d baggag e piec e count s an d carg o weight s recorde d o n th e CL R accuratel yreflect wha t i s loade d o n th e aircraft . c) Th e designate d loadin g agen t i s responsibl e fo rnotifyin g th e PI C an d designate d statio n managemen t personne l (superviso ro rStatio n Manager) o f an ydiscrepancie s o rconcern s regardin g aircraft loading . Th e loadin g agen t delay s th e flight , whe n necessary , t o rectifyan y discrepancyo rirregularit yprio rt o signin g th e CLR . d ) A s muc h a s practica l an d base d o n loa d typ e (planesid e loaded/carry-o n baggage , throug h baggage , loca l an d connectio n baggage) , th e loadin g agen t ensure s baggag e i s evenl ydistribute d throughou t th e carg o bin/pi t an d th e sturdies t baggag e i s stowe d o n th e bottom . 

# • CAUTIO N - Du e t o temperature , fue l load , weather , etc. , th e maximu m allowabl e carg o weigh t ma ynee d t o b e reduced . Th e PI C i s th e fina l authorit yo n maximu m aircraf t loadin g capacity . 2 . Las t minut e change s t o th e CL R ar e complete d a s follows : a ) Afte rth e CL R ha s bee n turne d i n t o th e fligh t dec k cre wbu t prio rt o closur e o f th e MCD : (1 ) Th e designate d loadin g agen t report s t o th e fligh t dec k cre wan y addition s o rdeletion s t o th e aircraft loa d suc h a s passengers and/o rcarg o (e.g. , lat e arrivin g checke d baggag e o rai rcarg o shipments) . (2 ) Designate d loadin g agen t ensure s th e C S cop yo f th e CL R i s corrected . b ) N o las t minut e change s ar e permitte d whe n engin e on e i s operating . c) Afte rth e CL R ha s bee n turne d i n t o th e flight dec k cre wan d th e MC D ha s closed , las t minut e change s are permitte d onl ywhe n th e followin g condition s hav e bee n met ; (1 ) Whe n engin e on e i s not operating , th e designate d loadin g agen t mus t obtai n th e PIC' s approva l fo rchang e vi a interphon e o rOperation s radi o prio rt o loadin g additiona l baggage/cargo/passenger s ont o th e aircraft . (2 ) Communicatio n include s th e associate d weigh t of baggage/cargo/passenger s bein g added . Bot h partie s mus t verifyth e tota l baggag e piec e count/weigh t change s mad e t o th e loa d manifest .

### (^Designate d Loadin g Agen t Responsibilitie s /^ustome rServic e Trainin g Julleti n 2010-1 4 Issue d 11/09/1 0

d ) (3 ) Whe n communication s an d change s ar e bein g conducted , th e

designate d loadin g agen t conduct s th e chang e an d immediatel y deliver s th e signe d cop yo f th e CL R an d manua l loa d manifes t (whe n used ) t o th e Operation s agent . An ychang e t o th e aircraft loa d configuration , onc e th e loa d manifes t ha s bee n completed , i s a t th e discretio n an d approva l o f th e PIC . Th e PI C i s responsibl e fo rrevisin g th e loa d manifes t an d notifyin g Statio n Operation s o f an ychange s prio rt o leavin g th e ram p area . 

# A WARNIN G - INACCURAT E LOADING , REPORTING , O R FAILUR E TO REPOR TINFORMATIO N COUL D CAUS E ISSUE S WIT H AIRCRAF T PERFORMANC E AN D HANDLING , RESULTIN G I N TH E ENDANGERMEN T O F HUMA N LIFE . Complianc e Weigh t & Balanc e Operation s Manua l S P 410 0 Chapte r0 4 Paragrap h 1 1 Question s SL C C S Groun d Operation s Trainin g 801.258.404 1

C S Complianc e & Standard s 801.258.405 0

## EXHIBI T B

SkyWes t Custome r

Servic e Trainin g Bulleti n2011-04 , [UPDATED ] Aircraf t Loadin g Procedure s

SkyWest' s Productiono

f Documents\ f R L I s ! r : i ; * 

### ^ ^

DciQc i i c^%Groun d Operation s ^ » - « . J - B ^ 'bulleti n 2011-0 4 Aircraf t Loadin g Procedure s issue d 07 AP R 1 1 Applicabilit yAl l employee s responsibl e fo rgroun d handlin g SkyWes t aircraf t Effectiv e Dat e Immediatel y Polic yRecen t FA Aweigh t an d balanc e surveillanc e o n SkyWes t aircraft ha s resulte d i n discrepancie s foun d betwee n actua l baggage/carg o load s an d loa d informatio n provide d t o fligh t dec k

crew s o n th e carg o loa d repor t (CLR) . Mos t of th e reporte d discrepancie s ar e attribute d t o th e designate d loadin g agen t failin g t o accuratel ydocumen t HEAV Ytagge d baggag e count s o n th e CLR . T o mitigat e identifie d safetyrisks an d regulator yviolation s associate d wit h inaccurat e carg o loa d reporting , SkyWes t i s mandatin g ful l complianc e wit h th e attache d aircraft loadin g procedures . Procedur e Al l belo wwin g personne l responsibl e fo rloadin g SkyWes t aircraf t mus t revie w

an d compl ywit h th e attache d aircraft loadin g procedures . Thes e procedure s outlin e specifi caircraft loadin g dutie s an d responsibilitie s an d provid e furthe r control s i n th e aircraft loadin g proces s t o minimiz e th e potentia l fo raircraft loadin g an d reportin g errors . Highlight s include : Designate d loadin g agen t dutie s an d responsibilitie s includin g (bu t no t limite d to) : • Maintain s contro l o f al l weigh t an d balanc e communicatio n an d reportin g fo r assigne d flight s • Onl yperform s weigh t an d balanc e relate d dutie s prio rt o aircraft departur e • Ensure s accurat e heav ychecked , standar d checked , an d planesid e loade d carry-o n baggag e physica l count s prio rt o departur e of th e aircraft • Use s baggag e coun t tall yshee t o n th e bac k sid e o f th e statio n cop yo f th e CL R t o maintai n a n accurat e physica l baggag e coun t fo reac h baggag e typ e loade d ont o a n aircraf t an d carg o bin/pi t locatio n wher e th e baggag e wa s loade d (recommende d bes t practice ) • Ensure s th e PI C i s notifie d vi a th e CL R o f al l counter-to-counte r(CTC) , COMAT , ballast , liv e animals , authorize d DG/H M COMAT , motorize d mobility ai d batteries , UN3373 , dr yice , an d othe ritem s loade d i n th e aircraft carg o compartment(s ) • Ensure s baggag e scanne rinformatio n i s NOTuse d t o repor t baggag e count s o n th e CL R • Ensure s al l las t minut e baggag e piec e count s an d carg o weigh t informatio n i s reconcile d o n bot h copie s o f th e CL R prio rt o departur e • Monitors th e aircraft carg o bin/pi t durin g th e aircraft loadin g proces s t o ensur e n o baggag e o rcarg o i s loade d withou t thei rknowledg e • Remain s at th e assigne d aircraft unti l th e fligh t ha s departe d

### SkvUlkS t ^, . «,'^^'^^^o ^ H ^uneti n 2011-0 4 •"••rHTrfifTT . Aircraf t Loadin a Procedure s l o .Ground Operation s ^ , . . _. Bulleti n 2011-0 4 Aircraf t Loadin g Procedure s issue d 07 AP R 1 1 Loade rassistan t dutie s an d responsibilitie s includin g (bu t no t limite d to) : • Assist s designate d loadin g agen t wit h aircraft loadin g proces s • Alert s designate d loadin g agen t t o heav ytagge d baggag e • Perform s othe rnon-weigh t an d balanc e aircraft departur e dutie s (e.g. , potabl e water , lavator

yservicing , GPU , to wbar/LEKTRO , etc. ) I n addition , th e newaircraft loadin g procedure s detai l pre-fligh t loadin g preparation , baggag e car t loading , CL R requirements , las t minut e change s t o th e aircraft loa d an d CLR , an d post-fligh t departur e procedures . Complianc e Statio n Operation s Manua l S P 550 0 Question s SL C C S Groun d Operation s Trainin g 801.258.404 1

Jerem yBarclay , Manage rC S Complianc e an d Standard s 801.258.405 0

## EXHIBI T C

Update daircraf

t loadin g procedure s t o b e incorporate dint o Statio nOperation s Manua l

S P5500 inRevisio n1 8

SkyWest' s Productiono

f Documents^ ^ Chapter : 

### Statio n Operation s Manua l Pag e 1 o f 6 -TiT—T * Aircraf t Loadin g Procedure s Revision :

STANDAR D PRACTIC E 550 0 Date ; 

# Aircraf t Loadin g Procedure s O Paragrap h Pag e " ^ C O 1 . Objectiv e 1 . I — x~ " 2 . Definition s 1

_ _3 . Jo b Dutie s an d Responsibilitie s 1 V C 4 . Procedure s 3 

# B . o 0 3 C O 1 . Objectiv e o • > 

## Q . 0 ) A . Standardiz e aircraft loadin g proces s t o eliminat e weigh t an d balanc e reportin g errors . 

## O ^ 2 . Definition s O C C •" " 1 ) statio n manage r(o rdesignee )


# —o Q \ ^ ^ I a ) Individua l responsibl e fo rauditin g th e Carg o Loa d Repor t (CLR) , loa d manifest , an d ^ , ^ I aircraft loadin g procedure s fo raccuracyan d completio n eac h day .

~ ^ ' 2 ) Superviso r ^ -- ^ a ) Individua l responsibl e fo rassignin g designate d loadin g agen t an d loade rassistan t t o v / / specifi cflight s prio rt o initiatin g th e aircraf t loadin g process . 

### C O I^ . w3) Designate d loadin g agen t - r ^ {3 1 a) Individua l responsibl e fo rensurin g al l baggag e an d carg o i s loade d i n aircraft carg o -^ ^ rr j bin/pi t an d accuratel yreporte d t o th e Pilot-in-Comman d (PIC ) prio rt o departure . 

# o O " ^ i - C O 4 ) Loade rassistan t

a) Individua l responsibl e fo rassistin g wit h aircraft loadin g an d performin g al l othe r •"' " ^ non-weigh t an d balanc e jo b function s t o ensur e designate d loadin g agen t i s abl e y-T N O t o focu s solel yo n accurat e aircraft loadin g an d reportin g t o th e fligh t dec k cre w 2i . !1|_ ^

prio rt o departure .


## . E C D " O ^ 5 ) Baggag e roo m agen t 

### CT 3 

### ^ Q ^ ^

3) Individua l responsibl e fo rloadin g baggag e cart s an d deliverin g baggage/carg o I ^ ^ planesid e t o th e designate d loadin g agent . 

## " ^ ^ 3 . Jo b Dutie s an d Responsibilitie s f ^ '*-- ' A . Designate d loadin g agen t ^ —, " 1 ) Maintain s contro l o f al l weigh t an d balanc e communicatio n an d reportin g fo rassigne d flights . 2 ) Onl yperform s weigh t an d balanc e relate d dutie s prio rt o aircraft departure . 3 ) Verifie s aircraft carg o compartment s ar e emptyprio rt o initiatin g aircraf t loadin g process . 4 ) Ensure s accurat e heav ychecked , standard checked , an d planesid e loade d carry-o n baggag e physica l count s prio rt o departur e o f th e aircraft . OWNER : DIRECTO R C S TRAININ G AUTHOR : MANAGE R C S GROUN D OPERATION S TRAININ G 

# < C O

# SftyMfes e 1 ^ A I K

I . I NES Z 

### Statio n Operation s Manua l

Aircraf t Loadin g Procedure s STANDAR D PRACTIC E 550 0 Chapter : Page : Revision : Date : 2 of 6 

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12 ) Use s baggag e coun t tall yshee t o n th e bac k sid e of th e statio n cop yo f th e CL R t o maintai n a n accurat e physica l baggag e coun t fo reac h baggag e typ e loade d ont o a n aircraft an d carg o bin/pi t locatio n wher e th e baggag e wa s loade d (recommende d bes t practice) . Ensure s th e PI C i s notifie d vi a th e CL R o f al l counter-to-counte r(CTC) , COMAT , ballast , liv e animals , authorize d DG/H M COMAT , motorize d mobilityai d batteries . UN3373 , dr y ice , an d othe ritem s loade d i n th e aircraft carg o compartment(s) . Ensure s baggag e an d carg o i s loade d as detaile d below . Use s "Notes " sectio n o n th e bac k sid e o f th e CL R t o recor d an d reconcil e tota l carg o weigh t loade d o n th e aircraft (recommende d bes t practice) . Ensure s baggag e scanne rinformatio n i s NO Tuse d t o repor t baggag e count s o n th e CLR . Prio rt o aircraft departure : Ensure s al l baggag e piec e count s an d carg o weight s ar e accuratel yrecorde d o n th e CL R i n th e correct aircraf t carg o compartment(s ) sectio n Verifie s al l planesid e loade d carry-o n baggag e ha s bee n remove d fro m collectio n area s (passenge rloadin g bridge s (PLB) , baggag e lifts , carry-o n carts , etc. ) an d loade d o n th e aircraft Conduct s fina l visua l compariso n o f CL R informatio n an d carg o bin/pi t content s t o ensur e al l baggag e an d carg o are accuratel yaccounte d fo ri n th e correspondin g section s of th e CL R Ensure s carg o bin/pi t net s are reattache d t o carg o bin/pi t floo ran d ceilin g clip s afte r al l baggag e an d carg o ha s bee n loade d Ensure s carg o bin/pi t door(s ) i s close d Ensure s al l las t minut e baggag e piec e count s an d carg o weigh t informatio n i s reconcile d o n bot h copie s o f th e CL R prio rt o departure . NOT E - Th e designate d loadin g agen t delay s th e flight , whe n necessary , t o rectifyan y discrepancyo rirregularit yprio rt o signin g th e CLR . Monitors th e aircraft carg o bin/pi t durin g th e aircraft loadin g proces s t o ensur e n o baggag e o rcarg o i s loade d withou t thei rknowledge . NOT E - Whe n th e designate d loadin g agen t i s require d t o leav e th e aircraft unattende d fo ran yreaso n (irregula roperations , etc.) , th e carg o bin/pi t doo rmus t b e close d t o ensur e baggag e and/o rcarg o i s no t loade d o n th e aircraft withou t th e designate d loadin g agen t present . 13 ) Remain s at th e assigne d aircraft unti l th e fligh t ha s departed . NOT E - Whe n aircraft departur e i s delaye d an d prio rt o clockin g out , th e designate d loadin g agen t must : Ensur e al l baggag e an d carg o fo rthei rassigne d fligh t ha s bee n loade d i n th e aircraft carg o bin/pi t an d accuratel ydocumente d o n th e CL R Verball ycommunicat e al l weigh t an d balanc e information , an d Provid e a n accurat e CL R t o th e designate d loadin g agen t assigne d t o th e aircraft durin g th e nex

t shift NOT E - Whe n al l baggag e an d carg o ha s no t bee n loade d prio rt o clockin g out , th e designate d loadin g agen t assigne d t o th e aircraft durin g th e nex t shift assume s responsibilityfo rth e loa d an d sign s th e CLR , Whe n loa d accuracyi s i n question , a recoun t of al l baggag e an d carg o i s required . OWNER : DIRECTO R C S TRAININ G AUTHOR : MANAGE R C S GROUN D OPERATION S TRAININ G\I f I I NPS « 

### Statio n Operation s Manua l

Aircraf t Loadin g Procedure s STANDAR D PRACTIC E 550 0 Chapter : Page : Revision : Date : 3 o f 6


## 0 0 0 C D O CO 

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# c g "c D ••— • 

# C O B . Loade rassistan t

1 ) Assist s designate d loadin g agen t wit h aircraft loadin g process . 2 ) Doe s no t loa d baggag e o rcarg o i n an yaircraft carg o bin/pi t withou t notifyin g th e designate d loadin g agent . 3) Alert s designate d loadin g agen t t o heav ytagge d baggage . 4 ) Ensure s planesid e loade d carry-o n baggag e ha s th e appropriat e tag . 5 ) Perform s othe rnon-weigh t an d balanc e aircraft departur e dutie s (e.g. , potabl e water , lavator ysen/icing , GPU , to wbar/LEKTRO , etc.) . Baggag e roo m agen t 1 ) Identifie s heav

ytagge d checke d baggag e i n th e baggag e room . 2 ) Ensure s heav

ytagge d checke d baggag e loade d i n baggag e cart s i s separate d fro m standar d checke d baggag e an d carg o (recommende d bes t practice) . 3) Ensure s standar d checke d baggag e an d carg o item s ar e loade d i n baggag e carts . C .

NOT E - Th e CL R mus t no t b e complete d bybaggag e roo m agent(s ) i n th e baggag e

room . 4 ) Deliver s baggag e an d carg o planeside . 5 ) Ensure s baggag e an d carg o delivere d planesid e i s no t loade d o n th e aircraf t withou t th e designate d loadin g agen t present . 

## 4 . Procedure s

Th e Superviso rassign s designate d loadin g agent , loade rassistant , an d baggag e roo m agen t position s fo reac h fligh t durin g th e pre-shift briefing . Th e designate d loadin g agen t checks fo ran yweigh t restriction s applicabl e t o th e aircraft an d specifie d fligh t wit h statio n operations , th e PIC , and/o rb ypersonall ycheckin g th e dispatc h release . NOT E - I n th e absenc e of a revise d weight , th e designate d loadin g agen t ensure s th e aircraft i s loade d i n accordanc e wit h th e maximu m carg o loadin g weigh t i n th e carg o bin/pit . 

# • CAUTIO N - Du e t o temperature , fue l load , weather , etc. , th e maximu m allowabl e carg o weigh t ma ynee d t o b e reduced . Th e PI C i s th e fina l authorit yo n maximu m aircraf t loadin g capacity . C . D . Th e designate d loadin g agen t obtain s a blan k cop yo f th e CLR . Th e designate d loadin g agen t ensure s al l require d informatio n o n th e to p sectio n o f th e CL R i s complete d as outline d i n Weigh t an d Balanc e Operation s Manua l S P 410 0 Chapte r0 4 Custome rServic e Procedures . E . Th e designate d loadin g agen t ensure s al l baggage , cargo , an d FO D i s remove d fro m al l carg o compartment s prio rt o loadin g baggag e an d cargo . F , Th e baggag e roo m agen t load s heav ytagge d baggag e i n baggag e cart(s) , ensurin g heav y tagge d baggag e i s separate d fro m standar d checke d baggag e an d carg o (recommende d bes t practice) . OWNER : DIRECTO R O S TRAININ G AUTHOR : MANAGE R C S GROUN D OPERATION S TRAININ G

# Sk^UllBs t statio n Operation s IVIanua l Aircraf t Loadin g Procedure s STANDAR D PRACTIC E 550 0 Chapter : Page : Revision : Date : 4 of 6 

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O . NOT E - Whe n a calibrate d baggag e roo m scal e i s available , checke d baggag e deeme d heav yb ybaggag e roo m agen t an d not tagge d wit h a HEAV Yta g shoul d b e reweighe d (recommende d best practice) . Baggag e roo m agen t must attac h a HEAV Yta g whe n th e baggag e weigh s ove r5 0 l b an d les s tha n 10 0 lb . G . Th e baggag e roo m agen t load s standar d checke d baggag e an d carg o item s i n baggag e cart . H . Th e baggag e roo m agen t deliver s baggag e an d carg o planeside . NOT E - Baggag e roo m agen t mus t not loa d baggag e o rcarg o i n th e carg o bin/pi t withou t th e designate d loadin g agen t present . I . Th e designate d loadin g agen t count s heav ytagge d checke d baggag e an d marks th e box unde rth e appropriat e FW D o rAF TStandar d Heav yChecke d tall yshee t locate d o n th e bac k sid e of th e CL R (recommende d bes t practice) . J . Th e designate d loadin g agen t count s standar d checke d baggag e an d marks th e bo xunde rth e appropriat e FW D o rAF TStandar d Checke d tall yshee t locate d o n th e bac k sid e of th e CL R (recommende d bes t practice) . K . Th e designate d loadin g agen t write s th e carg o ite m piec e weight s i n th e CL R "Notes " sectio n o n th e bac k

sid e o f th e CL R (recommende d bes t practice) . L . Th e designate d loadin g agen t o rloade rassistan t scan s baggag e an d carg o (whe n applicable ) followin g applicabl e scanne rinstruction s outline d i n Baggag e Scanne rGuides . 

# A WARNIN G - BAGGAG E SCANNE R COUNT S MA YNOTB E ACCURAT E AN D MUS T NEVE R B E USE D T O REPLAC E PHYSICA L BAGGAG E COUNT S REPORTE D O N TH E CLR . FAILUR E T O PROVID E A N ACCURAT E PHYSICA L BAGGAG E COUN TCOUL D CAUS E ISSUE S WIT H AIRCRAF TPERFORMANC E AN D HANDLING , RESULTIN G I N TH E ENDANGERMEN TO F HUMA N LIFE . M . Th e designate d loadin g agen t an d loade rassistan t shoul d loa d baggag e an d carg o int o th e aircraft carg o bin/pi t a s follows : 1 ) 2 ) 3) 4 ) 5 ) Base d o n loa d typ e (throug h baggage , local , an d connectio n baggage) , baggag e shoul d b e evenl ydistribute d throughou t th e carg o bin/pi t wit h th e sturdies t baggag e o n bottom . Wheele d baggag e shoul d not b e place d uprigh t o n th e carg o bin/pi t floor . Firs t baggag e laye rshoul d b e loade d uprigh t (o n it s side ) wit h handle s facin g u p o r outwar d towar d th e doo r Followin g baggag e layers shoul d b e place d fla t o n th e to p o f th e firs t layer . Liv e animal s an d planesid e loade d carry-o n baggag e are place d closes t t o th e doo rt o facilitat e eas yremoval . 

# A WARNIN G - LIV E ANIMAL S MUS TNO TB E LOADE D I N TH E FORWAR D CARG O BIN/PI TO F AN YCR J 70 0 O R CR J 90 0 AIRCRAFT . Th e designate d loadin g agen t an d loade rassistan t repeat step s abov e unti l al l checke d baggag e an d carg o i s loade d o n th e aircraft . Th e loade rassistan t tag s (whe n no t tagged ) an d retrieve s planesid e loade d carry-o n baggag e fro m passengers . Th e designate d loadin g agen t physicall ycount s an d marks th e bo xunde rth e appropriat e FW D o rAF TPlaneside/Vale t Bag s tall yshee t locate d o n th e bac k sid e of th e CL R (recommende d bes t practice) . OWNER : DIRECTO R C S TRAININ G AUTHOR : MANAGE R C S GROUN D OPERATION S TRAININ GAI Jf L f N P S « 

### Statio n Operation s Manua l Aircraf t Loadin g Procedure s STANDAR D PRACTIC E 550 0 Chapte r Pag e Revisio n Dat e 5 of 6



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# < CO NOT E - Fligh t cre wbaggag e mus t b e counte d an d recorde d a s planesid e loade d carry-o n baggag e o n th e CL R whe n place d i n a carg o bin/pit . NOT E - Al l planesid e loade d carry-o n baggag e transporte d o n SkyWes t CR J 700/90 0 aircraft shoul d b e place d i n th e forwar d carg o bin/pi t fo ral l flights . Follo wfligh t dec k cre w guidance . NOT E - Shoul d a CR J 700/90 0 aircraf t arriv e wit h on e o rmor e carg o net s missing , immediatel ynotif

yth e fligh t dec k

cre wan d a superviso rD o not plac e anythin g i n th e forwar d carg o bin/pi t o f a CR J 70 0 i f eithe rcarg o ne t i s missing . 

# • CAUTIO N - Alimi t o f 85 0 l b o f secure d carg o ca n b e carrie d i n th e CR J 90 0 forwar d carg o bin/pi t whe n th e cente rne t i s missin g o rinoperative . Q . Th e designate d loadin g agen t total s al l baggag e piec e count s an d carg o ite m weight s an d accuratel ywrite s the m i n th e correct aircraft carg o bin/pi t sectio n o n th e CL R a s outline d i n Weigh t an d Balanc e Operation s Manua l S P 410 0 Chapte r0 4 Custome rServic e Procedures . R . Th e designate d loadin g agen t verifie s al l planesid e loade d carry-o n baggag e ha s bee n remove d fro m collectio n area s (PLB , baggag e lifts , carry-o n carts , etc. ) an d loade d o n th e aircraft . S . Th e designate d loadin g agen t conduct s fina l visua l compariso n o f CL R informatio n an d carg o bin/pi t content s t o ensur e al l baggag e an d carg o are accuratel yaccounte d fo ri n th e correspondin g section s o f th e CLR . T . Th e designate d loadin g agen t ensure s al l carg o bin/pi t floo ran d ceilin g clip s are attache d afte ral l baggag e an d carg o ha s bee n loaded . U . Th e designate d loadin g agen t ensure s carg o bin/pi t door(s ) i s closed . V . Th e designate d loadin g agen t obtain s accurat e passenge rcount s fro m th e gat e o roperation s agent , write s passenge rcount s o n th e CLR , write s employe e I D an d signatur e o n th e CLR , an d submit s th e CL R t o th e PI C approximatel yseve n (7 ) minute s prio rt o departure . NOT E - Th e designate d loadin g agen t i s responsibl e fo rnotifyin g th e PI C an d statio n managemen t (statio n manage ro rsupervisor ) o f an ydiscrepancie s regardin g aircraft loading . NOT E - Th e designate d loadin g agen t delay s th e flight , whe n necessary , t o rectifyan y discrepancyo rirregularityprio rt o signin g th e CLR . W . Th e loade rassistan t complete s othe rfligh t departur e dutie s prio rt o departur e (e.g. , potabl e water , lavator

yservicing , GPU , to wbar/LEKTRO , etc. ) afte rloadin g planesid e loade d carry-o n baggage . X . Th e designate d loadin g agen t complete s las t minut e change s a s follows : 1 ) Afte rth e CL R ha s bee n submitte d t o th e PI C bu t prio rt o closur e o f th e mai n cabi n doo r (MCD) : a ) Th e designate d loadin g agen t report s t o th e fligh t dec k cre wan yaddition s o r deletion s t o th e aircraft loa d suc h a s passengers and/o rcarg o (e.g. , lat e arrivin g checke d baggag e o rcargo) . b) Th e designate d loadin g agen t ensure s th e statio n cop yof th e CL R i s corrected . 

# • . CAUTIO N - N o las t minut e change s ar e permitte d whe n eithe rEM B 12 0 propelle ri s spinning . OWNER : DIRECTO R C S TRAININ G AUTHOR : MANAGE R C S GROUN D OPERATION S TRAININ G\ I R I ( W f i ' * 

### Statio n Operation s Manua l

Aircraf t Loadin g Procedure s STANDAR D PRACTIC E 550 0 Chapte r Pag e Revisio n Dat e 6 of 6



## • ^ 

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# • CAUTIO N - N o las t minut e change s ar e permitte d whe n engin e on e i s operatin g o n CR J aircraft . 2 ) Afte rth e CL R ha s bee n submitte d t o th e fligh t dec k crew , an d th e MC D i s closed , las t minut e change s are permitte d onl ywhe n th e followin g condition s hav e bee n met : a ) b )

c) Whe n engin e on e i s no t operating , th e designate d loadin g agen t mus t obtai n th e PIC' s approva l fo rchang e vi a interphon e o roperation s radi o prio rt o loadin g additiona l baggage/cargo/passengers o n th e aircraft . Th e designate d loadin g agen t mus t communicat e th e baggag e piec e count , carg o weight , and/o rpassengers coun t bein g changed . Bot h th e fligh t dec k

cre wan d designate d loadin g agen t mus t verifyth e tota l baggag e piec e count/carg o weigh t and/o rpassenge rcoun t change s mad e t o th e loa d manifest . Afte rcommunicatio n an d change s hav e bee n mad e betwee n th e PI C an d designate d loadin g agent , th e designate d loadin g agen t deliver s a signe d cop yo f th e CL R an d manua l manifes t (whe n used ) t o th e Operation s Agent . NOT E - Onc e th e loa d manifes t ha s bee n completed , an ychang e t o th e aircraft loa d configuratio n i s a t th e discretio n an d approva l o f th e PIC . Th e PI C i s responsibl e fo rrevisin g th e loa d manifes t an d notifyin g statio n operation s of an y change s prio rt o leavin g th e ram p area . 

# A WARNIN G - INACCURAT E LOADING , REPORTING , O R FAILUR E T O REPOR TINFORMATIO N COUL D CAUS E ISSUE S WIT H AIRCRAF T PERFORMANC E AN D HANDLING , RESULTIN G I N TH E ENDANGERMEN T O F HUMA N LIFE . Y . Th e statio n manage ro rdesigne e audit s th e CLR , loa d manifest , an d aircraft loadin g procedure s fo raccuracyan d completio n eac h day .

OWNER : DIRECTO R C S TRAININ G AUTHOR : MANAGE R C S GROUN D OPERATION S TRAININ G

### EXHIBI T D Variou s SkyWes t

Airline s Interna l Evaluation s - Loa dAudit s

SkyWest' s Productio no f Document s

### AIRLINE S Septembe r16 , 2011 

### Interna l Evaluatio n - Loa d Audi t Repor t

Executiv e Summar y Locatio n tO : CS_BIL_DL C Location : BIL_DL C Contac t Name : Shaw n Johnso n Contac t Email : shawn.johnson@regionalelite.co m Contac t Phone : 406-696-090 9 Checklis t Name : Type : Star t Date : En d Date : Auditor : Referenc e Numt>er : Informatio n IEP_Loa d Audi t Report - V11. 1 CRJ90 0 6/1/201 1 6/1/201 1 Bret t Whitela w 6246 4 

### Expectation s Fo rCompletin g a n Actio n Pla n Thi s statio n misse d 1 item s o n thi s audi t 1 of whic h are critical . Al l critica l item s mus t hav e a n actio n pla n documente d i n th e Critica l Item s Actio n Pla n Repor t withi n 1 4 days o f reciep t o f thi s audit . 

## 93 % Non-Complian t Item s Summary : Questio n 1 0 Questio n CLR 2 BAGGAG E INFORMATIO N complete d con-ecU yb yth e DLA : Comments : • Correction s missin g initials . Answe r N o 

### Setu p Questio n I D LAR 3 LAR 4 SETUP 2 SETUP 1 SETUP 4 SETUP S LAR 6 Questio n

Fligh t Number : Tai l Numbe r(exampl e N234SW) : A/C Type : Inboun d o rOutbound : Departur e City : (thre e digi t cod e al l CAPS ) Arriva l City ; (thre e digi t cit ycod e all CAPS ) Wa s th e CL R obtaine d fro m th e fligh t dec k o rth e uplin e station : Answe ri Percen t 466 4 N800S K CRJ90 0 Inboun d BI L MS P Fligh t Dec k N/

A N/ A N/ A N/ A N/ A N/ A N/ A Station : B!L_DL C Audi t Date : 6/1/201 1 SKYWES T CONFIDENTIA L AN D PROPRIETAR Y INFORMATIO N Repor t Generated : 9/16/20 1SETUP 3 Employe e Numbe ro . jsignate d Loadin g Agen t (DLA) :

GroundHandle rWh o i s th e Groun d Handler ? 31844 2 REA S N/

A N/ A 

### Af t Bi n Questio n I D LAR 7 LAR S LAR 9 LAR2 8 LAR2 9 LAR3 0 LAR1 0 LAR1 1 LAR1 2 LAR1 3 LAR1 4 LAR1 5 LAR1 6 LAR1 7 LAR1 8 LAR3 1 LAR3 2 LAR3 3 LAR1 9 LAR2 0 LAR2 1 LAR2 2 LAR2 3 LAR2 4 LAR2 5 LAR2 6 LAR2 7 AFT 1 Questio n

DLAreporte d numbe ro f standar d bags . Numbe ro f standar d bag s - recounted . Doe s th e DL Anumbe ro f reporte d standar d bag s match : DLAreporte d numbe ro f vale t / planesid e items : Numbe ro f planesid e vale t / servic e item s - Recounted : Doe s th e DL Anumbe ro f reporte d planesid e vale t / servic e item s match : DLAreporte d numbe ro f heav ybags : Numbe ro f heav ybag s - Recounted : Doe s th e DLAnumbe ro f reporte d heavyTAGGED bag s match : DL Areporte d weigh t o f freight : Weigh t o f freigh t - recounted : Doe s th e weigh t o f th e freigh t match : DLAreporte d DASH/SP D weight : Weigh t o f DASH/SP D - recounted : Doe s th e weigh t o f th e DASH/SP D match : DL Areporte d mai l weight : Mai l weigh t - recounted : Doe s th e weigh t o f th e mai l match : DLAreporte d COMA Tweight ; COMATweigh t - recounted ; Doe s th e weigh t o f th e COMA Tmatch : DL Areporte d ballas t weight : Ballas t weigh t - recounted : Doe s th e weigh t o f th e ballas t match ; DLAreporte d othe rweight ; Othe rweigh t - recounted ; Doe s th e weigh t o f th e "Other " weigh t match ; Ho wman ycre wbag s wer e i n th e AF Tbin : Answe ri Percen t 5 4 5 4 Ye s 0 0 Ye s 5 5 Ye s 0 0 Ye s 0 0 Ye s 0 0 Ye s 0 0 Ye s 0 0 Ye s 0 0 Ye s 0 

## •^^ 1 N/

A N/ A 100 % N/ A N/ A 100 % N/ A N/ A 100 % N/ A N/ A 100 % N/ A N/ A 100 % N/ A N/ A 100 % N/ A N/ A 100 % N/ A N/ A 100 % N/ A N/ A 100 % N/ A IKTiTil! ! 

### CL R Questio n I D CLR O CLR 1 CLR1 2 CLR 2 Questio n

Wa s on e DLAAgen t assigne d t o th e aircraft : FLIGH TINFORMATIO N complete d con-ectly : Wa s Signatur e an d I D sectio n complete d b yth e DLA : BAGGAG E INFORMATIO N complete d correctl yb yth e DLA : Comment s -ijrq — ! n -T« t 1 & . ' T . 1 II I *.*-v* % .,.-.. . 

# f . 

# m Answe rPercen t Ye s Ye s Ye s N o 100 %

100 % 100 % 0 %

Correction s missin g initials . Station : BIL_DL C Audi t Date ; 6/1/20 1 SKYWES T CONFIDENTIA L AN D PROPRIETAR Y INFORMATIO N Repor t Generated ; 9/16/201 1CLR 3

CLR 4 CARG O INFORMATIO N complete d con-ectt yb yth e DLA : PASSENGE R COUNTS complete d con-ecttyb yth e DLA : Ye s Ye s 100 %

100 % Audito rName/Signature ; Bret t Whitela w

Station : B1L_DL

C Audi t Date : 6/1/201 1 SKYWES T CONFIDENTIA L AN D PROPRIETAR Y INFORMATIO N Repor t Generated ; 9/16/20 1

### AIRLINE S Septembe r16 , 2011 

### Interna l Evaluatio n - Loa d Audi t Repor t

Executiv e Summar y Locatio n ID : Location : Contac t Name ; Contac t Email : Contac t Phone : Locatio n

CS_BIL_DL C B1L_DL C Shaw n Johnso n shawn.johnson@regionalelite.co m 406-696-090 9 Checklis t Name : Type : Star t Date : En d Date : Auditor : Referenc e Number : Informatio n IEP_Loa d Audi t Report - V11. 1 CRJ90 0 8/5/201 1 8/5/201 1 Christophe rGros s 6438 6 

### Expectation s Fo rCompletin g a n Actio n Pla n Thi s statio n misse d 0 item s o n thi s audi t 0 o f whic h are critical . Al l critica l item s must have a n actio n pla n documente d i n th e Critica l Item s Actio n Pla n Repor t withi n 1 4 day s o f reciep t o f thi s audit . 

# 100 % Non-Complian t Item s Summary : Questio n I I D I Questio n Ther e wer e n o critica l non-complian t item s foun d durin g thi s audit . Answe r 

### Setu p Questio n I D LAR 3 LAR 4 SETUP 2 SETUP I SETUP 4 SETUP S LAR 6 SETUP 3 Questio n

Fligh t Number ; Tal l Number(exampl e N234SW) ; A/ C Type : Inboun do

r Outbound ; Departur e City ; (thre e digi t cod e al l CAPS ) Arriva l City : (thre e digi t cit ycod e al l CAPS ) Wa s th e CL R obtaine d fro m th e fligh t dec k o rth e uplin e station ; Employe e Numbero f Designate d Loadin g Agen t (DLA) ; Answe r 460 8 N816S K CRJ90 0 Inboun d BI L MS P Uplin e Statio n Percen t

N/ A N/ A N/ A N/ A N/ A N/ A N/ A 30974 5 N/

A Station ; BIL_DL C Audi t Date : 8/5/201 1 SKYWES T CONFIDENTIA L AN D PROPRIETAR Y INFORMATIO N Repor t Generated : 9/16/201 1GroundHandle rWh o i s th e Groun d Hanomr ? REA S N/ A 

### Af t Bi n LAR 7 LAR S LAR 9
LAR2 8 LAR2 9 LAR3 0 LAR1 0 LAR1 1 LAR1 2
LAR1 3 LAR1 4 DL Areporte d numbe ro f standar d bags .

Numbe ro f standar d bag s - recounted . Doe s th e DL Anumbe ro f reporte d standar d bag s match ; Comment s • Agen t discretio n wa s use d t o recor d mor e heav ybag s o n th e CL R tha n ar e tagge d wit h a HEAV Ytag . DLAreporte d numbe ro f vale t / planesid e items ; Numbe ro f planesid e vale t / servic e item s - Recounted ; Doe s th e DLAnumbe ro f reporte d planesid e vale t / servic e item s match ; DL Areporte d numbe ro f heavybags ; Numbero f heav ybag s - Recounted ; Doe s th e DLAnumbe ro f reporte d heavyTAGGE D bag s match ; Comment s • Agen t discretio n was use d t o recor d mor e heavybags o n th e CL R tha n ar e tagge d wit h a HEAV Ytag . DLAreporte d weigh t o f freight : Weigh t o f freigh t • recounted : 5 6 5 7 Ye s N/

A N/ A 100 %
2 2 Ye s 1 0 Ye s N/

A N/ A 100 % N/ A N/ A 100 %
2 2 2 2 N/

A N/ A 

### CL R Cotrjou^i 

## ll^—•— m Quc-:iioi ! I D CLR 1 FLIGH TINFORMATIO N complete d correctly : Ye s 100 %

station ; BIL_DL C Audi t Date ; 8/5/201 1 SKYWES T CONFIDENTIA L AN D PROPRIETAR Y INFORMATIO N Repor t Generated : 9/16/201 :

# ShMfos t a m AI R L I N E s a Septembe r16 , 2011



### Interna l Evaluatio n - Loa d Audi t Repor t

Executiv e Summar y Locatio n ID : Location : Contac t Name : Contac t Email : Contac t Phone : Locatio n

CS_BIL_DL C BIL_DL C Shaw n Johnso n shawn.johnson@regionalelite.co m 406-696-090 9 Checklis t Name : Type : Star t Date : En d Date : Auditor : Referenc e Numbe r Informatio n IEP_Loa d Audi t Report-V11. 1 CRJ90 0 8/12/201 1 8/127201 1 Bret t Whitela w 6448 5 

### Expectation s Fo rCompletin g a n Actio n Pla n Thi s statio n misse d 0 item s o n thi s audi t 0 o f whic h are critical . Al l critica l item s must have a n actio n pla n documente d i n th e Critica l Item s Actio n Pla n Repor t withi n 1 4 days o f reciep t o f thi s audit . 

# 100 % Non-Complian t Item s Summary : Question ! II D I Questio n Answe r Ther e wer e n o critica l non-complian t Item s foun d durin g thi s audit . 

### Setu p Questio n I D LAR 3 LAR 4 SETUP 2 SETUP I SETUP 4 SETUP S LAR 6 SETUP 3 Questio n

Fligh t Number : Tai l Numbe r(exampl e N234SW) : A/ C Type ; Inboun d o rOutbound : Departur e City ; (thre e digi t cod e al l CAPS ) Aniva l City ; (thre e digi t cit ycod e all CAPS ) Wa s th e CL R obtaine d fro m th e fligh t dec k o rth e uplin e station ; Employe e Numbero f Designate d Loadin g Agen t (DLA) ; Answe r 460 8 N824S K CRJ90 0 Inboun d BI L MS P Fligh t Dec k Percen t

N/ A N/ A N/ A N/ A N/ A N/ A N/ A 30974 3 N/

A Station ; BILDL C Audi t Date : 8/12/201 1 SKYWES T CONFIDENTIA L AN D PROPRIETAR Y INFORMATIO N Report Generated ; 9/16/20 1Comment s

— - 1 ••l-:-- | ^SfffK f



## - . :; • W ^ M: - MJ&H M i!5^2ffm? F 1'" ' -Ara l 

### ^taJ*^ W • : GroundHandle rWh o i s th e Groun d Handler ? REA S N/ A 

### Af t Bi n Questio n I D LAR 7 LAR 8 LAR 9 LAR2 8 LAR2 9 LAR3 0 LAR1 0 LAR1 1 LAR1 2 LAR1 5 LAR1 8 LAR3 3 LAR2 1 LAR2 4 LAR2 7 Questio n

DL Areporte d numbe ro f standar d bags . Numbe ro f standar d bag s - recounted . Doe s th e DL Anumbe ro f reporte d standar d bags match ; DL Areporte d numbe ro f vale t / planesid e items : Numbe ro f planesid e vale t / servic e item s - Recounted ; Doe s th e DL Anumbe ro f reporte d planesid e vale t / servic e item s match ; DLAreporte d numbe ro f heav ybags ; Numbe ro f heav ybag s - Recounted : Doe s th e DL Anumbe ro f reporte d heav yTAGGED bag s match ; Doe s th e weigh t o f th e freigh t match ; Doe s th e weigh t o f th e DASH/SP D match ; Doe s th e weigh t o f th e mai l match ; Doe s th e weigh t o f th e COMA Tmatch ; Doe s th e weigh t o f th e ballas t match : Doe s th e weigh t o f th e "Other " weigh t match : Ho wman ycre wbag s wer e i n th e AF Tbin ; Answe r 5 3 5 3 Ye s N/ A 3 3 Ye s N/ A N/ A N/ A N/ A N/ A N/ A 0 Percen t

N/ A N/ A 100 % N/ A N/ A N/ A N/ A N/ A 100 % N/ A N/ A N/ A N/ A N/ A N/ A N/ A 

### Forwar d Bi n Questio n I D Questio n LAR 9 Doe s th e DL Anumbe ro f reporte d standar d bag s match ; LAR2 8 DL Areporte d numbe ro f vale t / planesid e items ; LAR2 9 Numbe ro f planesid e vale t / servic e item s - recounted ; LAR3 0 Doe s th e DL Anumbe ro f reporte d planesid e vale t / servic e item s match ; Comment s • Spli t Bin : "9-11 " I recounte d 9 & 11 . LAR1 2 Doe s th e DL Anumbe ro f reporte d heavyTAGGE D bags match ; LAR1 5 Doe s th e weigh t o f th e freigh t match ; LAR1 8 Doe s th e weigh t o f th e DASH/SP D match ; LAR3 3 Doe s th e weigh t o f th e mai l match : LAR2 1 Doe s th e weigh t o f th e COMA Tmatch ; LAR2 4 Doe s th e weigh t o f th e ballas t match : LAR2 7 Doe s th e weigh t o f th e "Other " weigh t match ; FWD 1 Ho wman ycre wbag s wer e i n th e FW D bin : Answe rPercen t N/ A 2 0 2 0 Ye s N/

A N/ A N/ A 100 % N/ A N/ A N/ A N/ A N/ A N/ A N/ A 0 N/

A N/ A N/ A N/ A N/ A N/ A N/ A N/ A 

### CL R Station ; BILDL C Audi t Date : 8/12/201 1 SKYWES T CONFIDENTIA L AN D PROPRIETAR Y INFORMATIO N Repor t Generated ; 9/16/201 1Questio n I D '" ' Questio n

CLR O Wa s on e DL AAgen t assigne d t o th e aircraft ; CLR 1 FLIGH TINFORMATIO N complete d correctly ; CLR1 2 Wa s Signatur e an d I D sectio n complete d b yth e DLA ; CLR 2 BAGGAG E INFORMATIO N complete d correctl yb yth e DLA ; CLR 3 CARG O INFORMATIO N complete d correctl yb yth e DLA ; CLR 4 PASSENGE R COUNTS complete d con-ectl yb yth e DLA ;

Comment s • Ther e ar e conection s o n th e CL R tha t wer e improperl ycorrected . Canno t determin e i f i t wa s th e Cre wo rth e Statio n wh o mad e th e conection s Answe r Ye s Ye s Ye s Ye s N/ A Percen t 100 % 100 % 100 % 100 % N/ A N/ A

CLR 9 Di d th e DLAus e th e baggag e coun t tall yshee t o n th e bac k sid e o f th e CLR ; Comment s Ye s TT T

: ; • ! • : / 'i. - •,;•; ! 

## •"i--:r'--n ' ;.;r:*^4fp~- . ' ••.;• . •i.'^ . - •• ! N/ A

Audito rName/Signature ; Bret t Whitela w

Station ; B1L_DL C Audi t Date ; 8/12/20 1 SKYWES T CONFIDENTIA L AN D PROPRIETAR Y INFORMATIO N Repor t Generated : 9/16/201 ;

## EXHIBI T E

SkyWes t Airline s Weight

an dBalanc e Analysi s prepare dby Car l Salamon e

SkyWest' s Productiono

f Documents

# SifyUfes f
^ rAt R L I N E s a

### Thi s documen t contain s recalculation s o f th e aircraf

t loa dmanifes t

an daircraf

t performanc e for

th e nin e flight s ininvolve dinFA A cas e number s 2011NM060010 , 2011NM060011 , 2011NM060033 , an d 2011NM060038 . Th e analysi s wil l includ e bot hth e loadin g an dperformanc e value s a s calculate db y th e flight crew , an dth e value s a s observe db y th e Federa l Inspector . Whe nanalyzin g weigh t

an dbalanc e error s t o measur e operationa l safety , i t i s importan t

t o approac hth e observe dloadin g configuratio nfromthre e viewpoints : 1 . Aircraf

t Takeof f Weigh t 2 . Aircraf

t Takeof f Cente r o f Gravity 3 . Aircraf

t Climb Performanc e an dMaximu mOperatin g Altitud e Aircraf t Takeof f Weigh t Th e mos t importan t

facto r whe nexaminin g aircraf

t takeof f weigh t i s tha t th e observe dtakeof

f weigh t di d no t excee dth e maximu mtakeof f weigh t for th e runway o f

use . I nthi s case , al l runway lengt han dinitial climb requirement s woul dhav e bee nme t incomplianc e wit

hfederal an doperationa l requirements . Aircraf t Takeof f Cente r o f Gravity Th e aircraf

t cente r o f gravity i s define da s "th e averag e locatio no f th e weigh t

o f th e aircraft'. " T o ensure controllability at

al l times , eac haircraf

t manufacture r

publishe s arang e inwhic hth e cente r o f gravity mus t remain . Thi s i s oftenreferre dt o a s th e aircraf t operatin g envelop e an di s expresse dinapercentag e o f mea naerodynami c chor d(%MAC) . It i s importan t

that th e aircraf

t remai nwithi nthi s envelop e durin g al l phase s o f

flight . Th e followin g analysi s wil l sho w tha t smal l error s inloadmanifes t calculation s (for th e purpose s o f

thi s document , aweigh t

erro r o f les s than50 0 pounds ) result s inanear negligibl e chang e inaircraf t cente r o f gravity . Aircraf t Clim b Performanc e an dMaximu mOperatin g Altitud e A s aircraf t weigh t increases , eiu-out

e climb performanc e an dmaximu moperatin g altitud e decrease . I n normal operations , actua l flight condition s oftendiffer

fromplanne dflight

conditions . On e o f

th e primar y responsibilitie s o f

th e flight cre w i s t o adap t

t o actual flight

condition s an doperat e th e aircraf t in asaf e manne r at al l times . An y deviation s fromplanne daircraf t flight performanc e woul db e recognize d an dcorrecte db y th e flight crew . Du e t o decrease dclimb performanc e an dlower operatin g altitudes , ahighe r tha nplanne daircraf

t weigh t ma y resul t i nahighe r

tha nplanne dfuel usag e for th e fight. SkyWes t

Airline s automaticall y include s a minimu mo f

55 0 pound s additiona l contingenc y fuel for every CRJ 20 0 flight , an d85 0 pound s additional contingenc y fuel for

every CRJ 70 0 an dCRJ 90 0 flight. An y increase dfuel usag e du e t o additional

' http://www.grc.nasa.gov/WWW/k-12/airplane/acg.htin l Pag e 1 of2 1

### weigh t

o nboardwoul db e les s tha nth e standar dcontingenc y ftiel alread y include do nevery SkyWes t Airline s flight. Loa dmanifes t

error s d o no t

alway s resul t

inaheavie r

thanplanne daircraft . Insom e cases , th e aircraf t ma y b e operate dat

alighte r thanplanne dweight . Provide dtha t minimu mflight

weigh t limitation s are met , anaircraf

t tha t weigh s les s thanplanne dwil l exhibi t performanc e improvement s inal l cases .

Pag e 2 o f 2 1

# r s

Date: 11/17/201 0 Fligh t Number : 657 3 Aircraf t Number : N702S K Rout e o f Flight : DEN- HD N Th e FA A report s thre e heav y bag s foun do nboardth e aircraft . Th e statio ncarg o loadreport (CLR ) onl y list s onl y on e heav y bag . Withou t actual CL Rba g counts , i t i s no t possibl e t o determin e if th e tw o additiona l bag s wer e counte da s standar dweigh t o r no t counte da t

all . I f th e additiona l heav y bag s wer e counte da s standar dbags , thi s woul dhav e resulte din sixty pound s o f additiona l carg o o n board . If th e additiona l heav y bag s wer e no t counte dat

all , th e resul t

woul dhav e bee n120 pound s o f additional carg o o nboard . SkyWes t

procedur e specifie s tha t

al l checke dbaggag e i s loade dint o th e af t carg o bi no naCR

J 700 , thu s th e additiona l weigh t woul dhav e bee nhel dinth e af t carg o bin . Th e flight cre w calculate dagros s takeof f weigh t o f 65,27 8 pounds . Factorin g environmenta l condition s a t th e tim e o f

takeoff , th e maximu mtakeof

f weigh t for th e runway i n us e wa s 66,58 2 pounds . Th e flight cre w calculate datakeof

f weigh t i n exces s o f

130 0 pound s belo w th e maximu mtakeof f weigh t limi t fo r th e runway o f

use . Th e additiona l weigh t observe db y th e Federa l Inspecto r di dno t excee dth e maximu m takeof f weigh t limi t for th e runway o f

use . Th e flight

cre w als o calculate datakeof f cente r o f gravity (CG ) locate da

t 21.3 9 percen t

meanaerodynami c chor d(%MAC) . Anadditiona l sixty pound s locate di n th e af t carg o bi nwoul dhav e shifte dth e takeof f C Gt o apoin t

locate dat

21.5 7 %MAC . Anadditional 12 0 pound s locate dinth e af

t carg o bi nwoul dhav e shifte dth e takeof f C Gt o apoin t

locate dat

21.7 5 %MAC . Ineithe r case , safet

y o f flight wa s maintaine da s al l operation s fel l well withi nth e manufacturer' s operatin g envelope . Referenc e Figure s 1 , 2 , an d3 for CRJ 70 0 operatin g envelope s depictin g th e cre w calculate dan dbothpossibl e option s for FA A observe daircraf

t loading . 3510 0 4 I h I 12.0%14.0%| . 3410 0 r 3310 0 3?10 0

2«10 0 2«i m \. X 

## I t 2710 0 ^ 2eio o 2(10 0 2410 0 2310 0 i ; ; 2210 0 t j ! f 2110 0 ! t 2010 O 17925 0 » > (3413 3 kg ) MAXIMU M RAM P WEIGH T| ;

- J 7600 0 m (3401 8 kg ) MAXIMU M TAKE-OF F WEIGHT ' —'•— ' '^ ~ ....J. .
:{;:•,::::•;:;•; ; •:r..;l::- r 3 3 0«» ' - i - • • . •

• • • 6700 0 lt

> (303> l Ns

) MAXIMU M LANDIN G WEIGH T • c r .•]6330 0

18100 XI - «ju S) MAXIMU M ZER O FUE L WEIGH T



### p; .
lE E -y-i-r-'i-i - 76OO 0 -3 5 0<i-tr. £ '

; «ooooib(272i«kg): :

• I
IdOStKgtMINIUUMFUQHTWEIQH T- 7400 0 7200 0 7000 0

i-5«00 0 ^ T 5600 0 i 5400 0 3 5200 0 4 - SOOOO 4600 0 4600 0 •:: 5 4400 0

Pag e 3 of2 1

### Figur e 1 : Fligh t 657 3 Cre w Calculate dAircraf t Takeof f Loading ^

^— 2 40O00 

### Figur e 2 : Fligh t

657 3 FA A Observe dTakeof f Loadin g Optio n1 - 6 0 Poun dErro r
3510 0 r " . \

... i ; . 2.0 % 1 4 0 ^ 3310 0 r - !

• 32100 - 3110 0

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18100 _«

, i " i7B2«0B}{W133Kg)MAXIMUMHAMPWE!GHT t i p ; i ^ ' f -• r17500 0 ttt (3401 8 kg ) MAXIMU M TAKE-OF F WEI&HT-r-^- r• L f ; - '

6T C .^ . r ?

*"••• • 33.0^'..: . ;:: , >00l b CSOM l ko ) MAXIMU M LANDlii s WEIGH T ; 3O0tb(2BM»tC ( j -

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### Figur e 3 : Fligh t

657 3 FA A Observe dTakeof f Loadin g Optio n2-12 0 Poun dError' *

^ Bombardie

r CR J 70 0 Weigh t an dBalanc e Manua

l 01-00-60 , Page 14 , Ju

l 09/200 9 ' Bombardie

r CR J 70 0 Weigh t an dBalanc e Manua

l 01-00-60 , Page 14 , Ju

l 09/200 9 " Bombardie

r CR J 70 0 Weigh t an dBalanc e Manua

l 01-00-60 , Page 14, Ju

l 09/200 9 Pag e 4 of2 1

### Date: 11/22/201 0

Fligh t Number : 465 9 Aircraf t Number : N410S W Rout e o f Flight : BIL-SL C Th e FAA report s thirty-eigh t standar dbag s an dtw o heav y bag s o nboardth e aircraft . Th e statio ncarg o loadreport

(CLR ) list s fort

y standar dbags . Th e resul t i s sixty pound s o f

additiona l carg o locate di nth e af t carg o bin . Th e flight cre w calculate dagros s takeof f weigh t o f 46,35 8 pounds . Factorin g environmenta l condition s at th e tim e o f

takeoff , th e maximu mtakeof

f weigh t for th e runway inus e wa s 49,57 1 pounds . Th e flight cre w calculate datakeof

f weigh t i nexces s o f

320 0 pound s belo w th e maximu mrunway takeof f weight . Th e additiona l weigh t

observe db y th e Federa l Inspecto r di dno t excee dth e maximu mtakeof f weigh t limi t for th e runway o f

use . Th e flight

cre w als o calculate datakeof f cente r o f gravity (CG ) locate da

t 10.4 9 percen t

meanaerodynami c chor d(%MAC) . Anadditiona l sixty pound s locate dinth e af t carg o bin woul dhav e shifte dth e takeof f C Gt o apoin t

locate dat

10.7 3 %MAC . Th e safet y o f flight wa s maintaine da s al l operation s fel l withi nth e manufacturer' s operatin g envelope . Referenc e Figure s 4 an d5 for CR J 20 0 operatin g envelope s depictin g th e cre w calculate dan dFA A observe daircraf t loading .

5 2 s o 4 8 46,3.S 8 lbs . 

# I - § 3 6 3 4 3 2 3 0 2 8 2f i 2 4 - — " 

# m 1 

# 1 i 7.0* 1 { ^~ J 

# 1 1 wi \ Hw l 

# P 

# 1 P 

# 1
> ^ • • 6 3 2S 0 b MA X FWM P WEIGH T

TH W 4 4 00 (

30 00 Jft W 3bM /

>k) M wO T OCZE f

'iFLI C SmG f OR J

KT W wlil H •LW E

aOH T 1 •

OH T ^

^

^


## y T 1

^ « c 

# I 1 8 

# 1 

# r P p

^.OK ^ 

# i p I7.0 H

6 S 1 0 1 2 1 4 1 6 1 8 2 0 2 2 2 4 2 6 2 S 3 0 3 2 3 4 3 6 38 |

10.49 % POSITIO N (%MA O 

# i Figur e 4 : Fligh t

465 9 Cre w Calculate dAircraf t Takeof f Loading '

Bombardie r CR J 20 0 Weigh t an dBalance Manua

l 01-00-60 , Page 6 , APR28/9 9 Pag e 5 of2 1« 8 1 0 1 2 1 4 1 8 1 8 2 0 2 2 2 4 2 8 2 8 3 0 3 2 3 4 3 6 38 1 10.73 % POSmONCHMAC ) I 

### Figur e 5 : Fligh t

465 9 FAA Observe dTakeof f Loading *

* Bombardie

r CR J 20 0 Weigh t an dBalance Manua

l 01-00-60 , Page 6 , APR28/9 9 Pag e 6 o f 2 1

# r s

Date: 12/14/201 0 Fligh t Number : 669 2 Aircraf t Number : N984C A Rout e o f Flight : LAX-SA N Th e FA A report s ninetee nstandar dbag s an don e heav y ba g o nboar dth e aircraft . Th e statio ncarg o load report (CLR ) list s twenty standar dbag s an dfive heav y bags . Th e resul t i s 27 0 pound s les s carg o actuall y presen t thanreporte do nth e aircraf t loadmanifest . Th e flight cre w calculate dagros s takeof f weigh t o f 39,64 1 pounds . Plannin g for 27 0 pound s more than actuall y o nboar dha s n o negativ e weigh t implication s interm s o f aircraf t performance . Th e flight cre w als o calculate datakeof f cente r o f gravity (CG ) locate dat 19.5 8 percen t

meanaerodynami c chord (%MAC) . Th e decrease dcarg o weigh t woul dhav e shifte dth e actua l takeof f C Gt o apoin t

locate da

t 18.3 9 %MAC . Th e safet y o f flight wa s maintaine da s al l operation s fell wel l withi nth e manufacturer' s operatin g envelope . Referenc e Figure s 6 an d7 for CRJ 20 0 operatin g envelope s depictin g th e cre w calculate dan dFA A observe daircraf t loading .

6 3 260 b MA X RAM P WEIOH r

POSITIO N (UMAC ) 

### Figur e 6 : Fligh t

669 2 Cre w Calculate dAircraf t Takeof f Loading '

' Bombardie

r CR J 20 0 Weigh t an dBalance Manua

l 01-00-60 , Page 6 , APR28/9 9 Pag e 7 of2 1

# r s

6 2 SO 4 8 4 6 

### s 

# I* * &4 2 S 4 0

3 4 " ~

o o 

# 1
7.018 1 i 

# p r - ).0 W v >

. 17 1 S 3 26 0 b MAX RAM P WEIGH T 

### K- ^ 

# M M

IVi n 4 7 0 0 ^ 

## 1 1 4 4 00 0 b MAX ZER O FUE L WaOH T r1 1 1 1

3 0 00 0 b Mlt < FUdK TweiOH T 18 , 3')«/ < —

^

— ~

< 

### g " 

## n

K.0 * 

## W

0 

### 5

S7.0 H

« 8 1 0 1 2 1 4 1 6 1 8 2 0 2 2 2 4 2 6 2 8 3 0 3 2 34 3 6 38 | POSITION r»MAC

) I 

### Figur e 7 : Fligh t

669 2 FAA Observe dTakeof f Loading '

8



### ' Bombardie

r CR J 20 0 Weigh t an dBalance Manua

l 01-00-60 , Page 6 , APR28/9 9 Pag e 8 o f 2 1

### Date: 12/15/201 0

Fligh t Number : 480 0 Aircraf t Number : N411S W Route o f Flight : LAX-SA N Th e FAA report s forty-thre e standar dbags , four heav y bags , an dtwelv e vale t bag s o nboardth e aircraft . Th e statio ncarg o loadreport (CLR ) list s fifty-nine standar dbags , zer o heav y bags , an dzer o vale t bags . Th e resul t i s 12 0 pound s o f

additiona l carg o locate dinth e af t carg o bin . Th e flight cre w calculate dagros s takeof f weigh t o f 44,62 1 pounds . Factorin g environmenta l condition s at th e tim e o f

takeoff , th e maximu mtakeof

f weigh t for th e runway inus e wa s 47,19 5 pounds . Th e flight cre w calculate datakeof

f weigh t i nexces s o f

250 0 pound s belo w th e maximu mrunway takeof f weight . Th e additiona l weigh t

observe db y th e Federa l Inspecto r di dno t excee dth e maximu mtakeof f weigh t limi t for th e runway o f

use . Th e flight

cre w als o calculate datakeof f cente r o f gravity (CG ) locate da

t 13.2 1 percen t

meanaerodynami c chord(%MAC) . Anadditiona l 120 pound s locate dinth e af t carg o bi n woul dhav e shifte dth e takeof f C Gt o apoin t

locate dat

13.6 9 %MAC . Th e safet y o f flight wa s maintaine da s al l operation s fel l well withi nth e manufacturer' s operatin g envelope . Referenc e Figure s 8 an d9 for CRJ 20 0 operatin g envelope s depictin g th e cre w calculate dan dFA A observe daircraf t loading .

6 3 26 0 b MA X RAM P WEIOK T

44.62 1 Ibs ^

a 8 1 0 1 2 1 4 1 8 1 8 2 0 2 2 2 4 2 8 2 8 3 0 3 2 3 4 3 6 38 | 13.21 % POSITION (*MAC) 

## i Figur e 8 : Fligh t

480 0 Cre w Calculate dAircraf t Takeof f Loading '

Bombardie r CR J 200 Weigh

t an dBalance Manua

l 01-00-60 , Page 6 , APR28/9 9 Pag e 9 of2 162 -
44.74 1 Ibs^ -

S 442 - ^38 - 

### 1

24 - 

# M ^ m s ^ m 

# i l | H m 

# M
9 

## s 5 3 

# 1 g 

# 1 6 3 26 0 fc MAX RAM P WEX3H T 

### k -

— I •

" I • I " I 1 " • 4 7 00 0 b MA X LANDIN G WEIGHT — 4 4 00 0 b MAX ZER O F=u a WEIGH T 1 1 1 1 1

3 0 00 0 b Mlt 4 FUdK TWElOH l

. _ 

### " T i 

## s i 4 

# i B 

# i 

# 1 

# 1 i 

# 1 1 1 

# i 

# 1 ( v'Sio*^-" '

« 8 1 0 1 2 1 4 1 8 1 8 2 0 2 2 2 4 2 6 2 8 3 0 3 2 3 4 3 6 „ g

13.69 % POSmON(%MAC ) / 

### Figur e 9 : Fligh t

480 0 FA A Observe dTakeof f Loadin g 1 0



### ' Bombardie

r CR J 20 0 Weigh t an dBalance Manua

l 01-00-60 , Page 6 , APR28/9 9 Pag e 1 0 o f

2 1

### Date : 02/11/201 1

Fligh t Number : 445 1 Aircraf t Number : N709B R Rout e o f Flight : SLC-CP R Th e FA A report s on e heav y ba g o nboar dth e aircraft . Th e statio ncarg o loadreport (CLR ) list s zero heav y bags . Withou t

th e actua l FA A ba g counts , it i s no t possibl e t o determin e i f th e additiona l heav y ba g wa s counte da s astandar dweigh t ba g o r no t counte dat

all . If th e additiona l heav y ba g wa s counte da s astandar dbag , th e resul t woul dhav e bee nanadditiona l thirty pound s o f carg o locate di

nth e af t carg o bin . If th e additiona l heav y ba g wa s no t counte dat

all , th e resul t

woul dhav e bee nsixty pound s o f additiona l carg o locate dinth e af t carg o bin . Th e flight cre w calculate dagros s takeof f weigh t o f 42,00 7 pounds . Factorin g environmenta l condition s at th e tim e o f

takeoff , th e maximu mtakeof

f weigh t for th e runway i

nus e wa s 42,88 4 pounds . Th e flight cre w calculate datakeof f weigh t inexces s o f

80 0 pound s belo w th e maximu mtakeof f limi t fo r th e runway o f

use . Th e additiona l weigh t observe db y th e Federal Inspecto r di dno t excee dth e maximu m takeof f weigh t limi t for th e runway o f

use . Th e flight

cre w als o calculate datakeof f cente r o f gravity (CG ) locate dat

16.1 5 percen t

meanaerodynami c chord(%MAC) . A nadditiona l thirty pound s locate din th e af t carg o bi nwoul dhav e shifte dth e takeof f C Gt o apoin t

locate dat

16.2 8 %MAC . Anadditional sixty pound s locate di

nth e af t carg o bi nwoul dhav e shifte dth e takeof f C Gt o apoin t

locate dat

16.4 1 %MAC . Ineithe r

case , safet

y o f flight wa s maintaine da s al l operation s fell wel l withi nth e manufacturer' s operatin g envelope . Referenc e Figure s 10 , 11 , an d1 2 for CRJ 20 0 operatin g envelope s depictin g th e cre w calculate dan dbot hpossibl e option s for

FA A observe daircraf

t loading . 5 3 26 0 b MAX RAM P WEIGH T
42.00 7 lbs.- * S

1 0 1 2 1 4 1 8 1 6 2 0 2 2 2 4 2 6 2 8 3 0 3 2 3 4 3 6 3 8 16. 1 5 % POSITIO N fXiMAC ) 

## i Figur e 10 : Fligh t

445 1 Cre w Calculate dAircraf t Takeof f Loading " Bombardie r CR J 200 Weigh

t an dBalance Manua

l 01-00-60 , Page 6 , APR28/9 9 Pag e 1 1 o f

2 1

### / % / >

6 3 26 0 b MAX RAM P WEIGH T
42,03 7 lbs,' * 

### s

1 0 1 2 1 4 1 8 1 8 2 0 2 2 2 4 2 6 2 8 3 0 3 2 3 4 3 6 38 1 16.28 % POSmONptMAC ) 

## i Figur e 11 : Fligh t

445 1 FA A Observe dTakeof f Loadin g Optio n1 - 3 0 Poun dError' ^ S 3 26 0 b MAX RAM P WEIGH T
42.06 7 lbs.^ia ' S I * *

6 8 1 0 1 2 1 4 1 6 1 8 2 0 2 2 2 4 2 6 2 8 3 0 3 2 3 4 3 6 3 8 16.41 % POSITION (%MAC ) I 

### Figur e 12 : Fligh t

445 1 FA A Observe dTakeof f Loadin g Optio n2-6 0 Poun dError' ^

Bombardie r CR J 200 Weigh

t an dBalance Manua

l 01-00-60 , Page 6 , APR28/9 9 " Bombardie

r CR J 20 0 Weigh t an dBalanc e Manua

l 01-00-60 , Page 6 , APR28/9 9 Pag e 1 2 o f

2 1

### Date: 03/03/201 1

Fligh t Number : 455 3 Aircraf t Number : N800S K Rout e o f Flight : SAN- SL C Th e FAA report s forty-thre e standar dbags , thre e heav y bags , an don e liv e animal o nboar dth e aircraft . Th e statio ncarg o loadreport (CLR ) list s forty-si x standar dbags , zer o heav y bags , an dzer o liv e animals . Th e total ba g coun t

i s th e same , meanin g tha t th e thre e heav y bag s wer e counte da s standar dbags . Th e resul t i s a nadditiona l ninety pound s o f weigh t du e t o th e incorrec t

categorizatio no f

heav y bags . Dependin g o nth e weigh t o f th e liv e animal , th e kenne l may hav e me t heav y ba g criteria , resultin g i na n additiona l thirty o r

a nadditiona l sixty pound s o f weight . Th e total weigh t adjustmen t

i s a nadditional 12

0 t o 15 0 pound s o f

carg o dependin g o nth e weigh t o f th e liv e animal . SkyWes t procedure specifie s that

all checke dbaggag e i s loade dint o th e af t carg o bi no naCRJ 900 , thu s th e additiona l weigh t woul dhav e bee nhel dinth e af

t carg o bin . Th e flight cre w calculate dagros s takeof f weigh t o f 74,19 6 pounds . Factorin g environmenta l condition s at th e tim e o f

takeoff , th e maximu mtakeof

f weigh t for th e runway inus e wa s 74,52 3 pounds . Th e flight cre w calculate datakeof

f weigh t o f 32 7 pound s belo w th e maximu mtakeof f limi t for th e runway o f

use . Th e additiona l weigh t

observe db y th e Federa l Inspecto r di dno t excee dth e maximu mtakeof f weigh t limi t for th e runway o f

use . Th e flight

cre w als o calculate datakeof f cente r o f gravity (CG ) locate da

t 22.3 9 percen t

meanaerodynami c chor d(%MAC) . Anadditiona l 15 0 pound s locate dinth e af t carg o bi n woul dhav e shifte dth e takeof f C Gt o apoin t

locate da

t 22.8 8 %MAC . Th e safet y o f flight wa s maintaine da s al l operation s fel l wel l withi nth e manufacturer' s operatin g envelope . Referenc e Figure s 1 3 an d1 4 fo r CRJ 90 0 operatin g envelope s depictin g th e cre w calculate dan dFA A observe daircraf t loading .

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### Figur e 13 : Fligh t

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### Figur e 14 : Fligh t

455 3 FA A Observe dTakeof f Loading' ^

^ ^ Bombardie

r CR J 90 0 Weigh t an dBalance Manua

l 01-00-60 , Page 16 , Au

g 25/200 8 Pag e 1 5 of2 1

### Date: 03/03/201 1

Fligh t Number : 444 5 Aircraf t Number : N614S K Rout e o f Flight : PHX - SL C Th e FA A report s forty-thre e standar dbag s an dthre e heav y bag s o nboard , whil e th e statio ncarg o load report (CLR ) list s forty-si x standar dbag s an dzer o heav y bag s o nboard . Th e resul t i s a nadditional ninety pound s o f

carg o o nboard . SkyWes t procedure specifie s tha t

al l checke dbaggag e i s loade dint o th e af t carg o bi no naCRJ 700 , thu s th e additiona l weigh t woul dhav e bee nhel di

nth e af t carg o bin . Th e flight cre w calculate dagros s takeof f weigh t o f 66,92 0 pounds . Factorin g environmenta l condition s at th e tim e o f

takeoff , th e maximu mtakeof

f weigh t for th e runway inus e wa s 71,37 3 pounds . Th e flight cre w calculate datakeof

f weigh t inexces s o f

440 0 pound s belo w th e maximu mrunwa y takeof f weight . Th e additiona l weigh t

observe db y th e Federa l Inspecto r di dno t excee dth e maximu mtakeof f weigh t limi t for th e runway o f

use . Th e flight

cre w als o calculate datakeof f cente r o f gravity (CG ) locate da

t 22.0 8 percen t

meanaerodynami c chor d(%MAC) . Anadditiona l ninety pound s locate di nth e af t carg o bi nwoul dhav e shifte dth e takeof f C Gt o apoin t

locate dat

22.3 5 %MAC . Th e safet y o f flight wa s maintaine da s al l operation s fel l well withi nth e manufacturer' s operatin g envelope . Referenc e Figure s 1 5 an d1 6 for

CRJ 70 0 operatin g envelope s depictin g th e cre w calculate dan dFA A observe daircraf t loading . 35100 1 ^4-4_r r ri2o%wo % 3410 0 i - ^ - 

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### Figur e 15 : Fligh t

444 5 Cre w Calculate dAircraf t Takeof f Loading' *

' Bombardie

r CR J 70 0 Weigh t an dBalance Manua

l 01-00-60 , Page 14 , Ju

l 09/200 9 Pag e 1 6 of2 1

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### Figur e 16 : Fligh t

444 5 FA A Observe dTakeof f Loading' ^

" Bombardie

r CR J 700 Weigh

t an dBalanc e Manua

l 01-00-60 , Page 14 , Ju

l 09/200 9 Pag e 1 7 o f

2 1

### Date: 03/03/201 1

Fligh t Number : 454 0 Aircraf t Number : N465S W Rout e o f Flight : MSO-SL C Th e FA A report s 25 0 pound s ballast , 100 pound s COMAT , an don e pouc ho f COMAI Lo nboard , whil e th e cre w carg o loadreport (CLR ) list s 35 0 pound s COMA T an dzer o COMAI Lo nboard . Th e resul t i s a n additiona l on e t o thre e pound s o f carg o locate dinth e af

t carg o bin . Th e flight cre w calculate dagros s takeof f weigh t o f 49,86 3 pounds . Factorin g environmenta l condition s at th e tim e o f

takeoff , th e maximu mtakeof

f weigh t for th e runway inus e wa s 49,99 2 pounds . Th e flight cre w calculate datakeof

f weigh t tha t wa s 12 9 pound s belo w th e maximu mrunway takeof f weight . Th e additiona l weigh t

observe db y th e Federal Inspecto r di dno t excee dth e maximu mtakeof f weigh t limi t for th e runway o f

use . Th e flight

cre w als o calculate datakeof f cente r o f gravity (CG ) locate dat 10.1 0 percen t meanaerodynami c chor d(%MAC) . A nadditiona l thre e pound s locate dinth e af t carg o bi n woul dhav e shifte dth e takeof f C Gt o apoin t

locate dat

10.1 1 %MAC . Th e safet y o f flight wa s maintaine da s al l operation s fell well withi nth e manufacturer' s operatin g envelope . Referenc e Figure s 1 7 an d1 8 for CRJ 20 0 operatin g envelope s depictin g th e cre w calculate dan dFA A observe daircraf t loading .

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### Figur e 17 : Fligh t

454 0 Cre w Calculate dAircraf t Takeof f Loadin g 1 8



### ' Bombardie

r CR J 20 0 Weigh t an dBalance Manua

l 01-00-60 , Page 6 , APR28/9 9 Pag e 1 8 o f

2 1« 25 0 b MA X IVU4P WEIGHT 49,86 6 lbs ,

e 8 1 0 1 2 1 4 1 6 1 8 2 0 2 2 2 4 2 6 2 6 3 0 3 2 34 3 6

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### Figur e 18 : Fligh t

454 0 FAA Observe dTakeof f Loading '

^ ^ Bombardie

r CR J 200 Weigh

t an dBalance Manua

l 01-00-60 , Page 6 , APR28/9 9 Pag e 1 9 o f

2 1

### Date: 03/03/201 1

Fligh t Number : 461 3 Aircraf t Number : N816S K Rout e o f Flight : OMA-SL C Th e FAA report s tw o liv e animal s loade do nth e aircraf t an dno t indicate do nth e carg o loadreport (CLR) . Th e CL Rindicate s 3 0 pound s o f freight whic hi s th e correc t

locatio nt o recor dnon-D LDas hcargo . Th e onl y omissio no nthi s CL Rwa s t o hav e indicate dtha t liv e animal s wer e presen t inth e carg o bin . Th e loadmanifes t

for thi s flight

wa s 100 % accurate . Th e flight cre w calculate dagros s takeof f weigh t o f 79,23 1 pounds . Factorin g environmenta l condition s at th e tim e o f

takeoff , th e maximu mtakeof

f weigh t for th e runway i

nus e wa s 79,73 6 pounds . Th e flight cre w als o calculate datakeof f cente r o f gravity (CG ) locate dat

18.5 4 percen t

meanaerodynami c chord (%MAC) . Referenc e Figur e 1 9 for th e CRJ 90 0 operatin g envelop e depictin g bothth e cre w calculate d an dFA A observe daircraf t loading .
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l 01-00-60 , Page 16 , Au

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### EXHIBI T F Curriculu mVita e of

Car l Salamon e

SkyWest' s Productio no f

Document s360 5 SOU'l M OAKDAL EDRIV E• NE WBERLIN , w' l 5315 1 PHONE : (262)-957-402 8 • E-MAIL : CARL.SALAMONE@GMAIL.CO M 

# CAR LSALAMON E EDUCATIO N Universit y o f

Illinoi s at

Urbana-Champaig nChampaign , I L B.S . i nElectrica l Engineerin g (Honors ) Decembe r 200 5 B.S . i nAviatio n Huma n Factor s (Hig hHonors ) Decembe r 200 5 GP A 3.53/4.00 , Aviauo nCor e GP A 3.93/4.0 0 CERTIFICATION S Commercia l Pilot : Airplan e Singl e an dMulti-Engin e Land , Instrumen t Airplane , CL-6 5 SI C Ratin g Fligh t Instructor : Airplan e Singl e an dMulti-Engine , Instrumen t vVirplane Groun dInstructor : Advance dGroun dInstructo r an dInstrumen t

Groun dInstructo r FLIGH T TIM E Total : 380 6 Pilo t i nCommand : 85 7 Turboje t SIC : 270 9 (CL-65 ) Instructor : 74 3 WOR K EXPERIENC E SkyWes t Airline s (01/200 7 - Present ) St . George , U T

. CR J 200/700/90 0 Second-in-Comman d • Wor k

unde r th e Vic e Presiden t

o f Fligh t Operation s o nth e followin g audit s an dspecia l projects : FA A ATO S (Air

Transportatio n Oversigh t System ) Safety Attribut e Inspection s (SAI ) an dElemen t Performanc e Inspection s (EPI ) lAT A Operationa l Safety Audi t (lOSA ) Audi t Departmen t

o f Defens e Audi t Fligh t Operation s Interna l Evaluatio nAudi t Departmenta l Safet

y Managemen t

Syste m(SMS ) progra mimplementatio n • Wor k

unde r th e Directo r

o f Aircraf t Operation s o nth e followin g specia l projects : Fligh t Operation s manua l edit s ensurin g interdepartmenta l consistenc y an dregulator y complianc e Proble msolvin g studie s involvin g operationa l efficiencie s Othe r proble msolvin g studie s a s neede d • Assis t

th e SkyWes t

Safety Departmen t

a s aLin e Operatio nSafety Audi t (LOSA ) audito r Universit y o f

Illinoi s Institut e o f

Aviatio n(01/200 5 -12/2006 ) Savoy , I L • Visitin g Aviatio n Educatio nSpecialis t - Responsibl e fo r

fligh t trainin g followin g apar t 14 1 progra mo f study . RELEVAN T SKILL S AN D TRAININ G Clas s ABCD M Commercia l Driver' s Licens e wit hAi r Brak e an dTanke r

Endorsement s FC C Restricte dRadiotelephon e Operato r License dEmergenc y Medica l Technicia n - Illinoi s Departmen t o f Publi c Healt h(200 4 - 2008 ) HONOR S Applegate/Mylin/Woolma nLeadershi p Awar d- Awar dgive nb y th e Institut e o f Aviatio nFacult y Recognizin g Leadershi p a s aFligh t

Instructo r

(2006 ) Grainge r Outstandin g Powe r

Engineerin g Awar d—Fo r Excellenc e i nth e Powe r Engineerin g Fiel do f

Stud y (2006 ) Eagl e Scout , Orde r

o f th e Arro w - Bo y Scout s o f Americ a(1996 )

### CERTIFICAT EO FSERVIC E

Th e undersigne dhereb y certifie s that o nthi s 11" ' da

y o f October , 2011 , atru e an dcorrec t cop y o f th e foregoin g SKYWES T AIRLIN EINC.' S PRODUCTIO NO FDOCUMENT S wa s serve da s follows : Th e Honorabl e Richar dC . Goodwi n Offic e o f Hearings , M-2 0 120 0 Ne w Jerse y Avenue , S.E . Eas t Buildin g Groun dFloo r Roo mEl2-32 0 Washington , D.C . 2059 0

{Federa l Express } Federal Aviatio nAdministratio n 80 0 Independenc e Avenu e S W Washington , D C 2059 1 Attn : Hearin g Docke t

Clerk , AGC-43 0 Wilbur Wrigh t Buildin g - Suite 2W100 0 (Federa l Express ) Jeffrey M . Harpe r

Federal Aviatio nAdministratio n Northwes t

Mountai nRegion , ANM- 7 160 1 Lin dAvenu e S.W . Renton , Washingto n9805 7 FAX (425 ) 227-100 7

^ & rfmt i (PtTc^fmtt e an dFedera l Express }



# ^At ^ ^ (^C^sJzL^^ Sher i L . Becke r

FA A Cas e No . 2011NM06001 1 an d2011NM06001 0 SkyWest' s Objection s an dResponse s t o Complainant' s Discovery