[Federal Register Volume 88, Number 202 (Friday, October 20, 2023)]
[Notices]
[Page 72539]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-23241]


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NATIONAL AERONAUTICS AND SPACE ADMINISTRATION

[Notice: 23-106]


Information Collection: NASA Earth Observing System Data and 
Information System 2023 Customer Satisfaction Questionnaire

AGENCY: National Aeronautics and Space Administration (NASA).

ACTION: Notice of information collection.

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SUMMARY: The National Aeronautics and Space Administration, as part of 
its continuing effort to reduce paperwork and respondent burden, 
invites the general public and other Federal agencies to take this 
opportunity to comment on proposed and/or continuing information 
collections.

DATES: Comments are due by November 20, 2023.

ADDRESSES: Written comments and recommendations for this information 
collection should be sent within 30 days of publication of this notice 
to www.reginfo.gov/public/do/PRAMain. Find this particular information 
collection by selecting ``Currently under 30-day Review--Open for 
Public Comments'' or by using the search function.

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the information collection instrument(s) and instructions 
should be directed to Bill Edwards-Bodmer, NASA Clearance Officer, NASA 
Headquarters, 300 E Street SW, JF0000, Washington, DC 20546, 757-864-
7998, or <a href="/cdn-cgi/l/email-protection#4c2e6229283b2d3e283f612e232821293e0c222d3f2d622b233a"><span class="__cf_email__" data-cfemail="f795d992938096859384da9598939a9285b799968496d9909881">[email protected]</span></a>.

SUPPLEMENTARY INFORMATION:

I. Abstract

    The ESODIS customer satisfaction survey is performed each year 
(2023 is the 20th collection) under the auspices of NASA HQ as one of 
their metrics reported to OMB as a part of the Reduction of Paperwork 
Act. In this survey, the public users of the EOSDIS system (through the 
12 Distributed Active Archive Centers--DAACs) are encouraged to answer 
specific questions that aid NASA discern the overall user satisfaction 
of its Earth data system. NASA through DOI/FCG contracts the management 
of this survey to a private survey entity (CFI) so that the respondents 
are assured the survey and its results are collected in a unbiased 
manner. The survey has two portions, a general section of questions to 
understand aspects of the data system the user has engaged with, and a 
second section that is created by each of the 12 DAACs so that these 
centers can address specific types of questions for that science domain 
community.

II. Methods of Collection

    The collection of data from our respondents to wholly performed 
using an on-line, internet-based system that is developed and hosted by 
CFI.

III. Data

    Title: The Annual EOSDIS Customer Satisfaction (ACSI) User Survey.
    OMB Number: 2700-xxxx.
    Type of review: New.
    Affected Public: Individuals.
    Estimated Annual Number of Activities: 10,000.
    Estimated Number of Respondents per Activity: 1.
    Annual Responses: 10,000.
    Estimated Time per Response: 15 minutes.
    Estimated Total Annual Burden Hours: 2,500.
    Estimated Total Annual Cost: $118,000.

IV. Request for Comments

    Comments are invited on: (1) Whether the proposed collection of 
information is necessary for the proper performance of the functions of 
NASA, including whether the information collected has practical 
utility; (2) the accuracy of NASA's estimate of the burden (including 
hours and cost) of the proposed collection of information; (3) ways to 
enhance the quality, utility, and clarity of the information to be 
collected; and (4) ways to minimize the burden of the collection of 
information on respondents, including automated collection techniques 
or the use of other forms of information technology.
    Comments submitted in response to this notice will be summarized 
and included in the request for OMB approval of this information 
collection. They will also become a matter of public record.

William Edwards-Bodmer,
NASA PRA Clearance Officer.
[FR Doc. 2023-23241 Filed 10-19-23; 8:45 am]
BILLING CODE 7510-13-P


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