Frequently Asked Questions (FAQ)

March 2024 

FEMA Grants Outcomes (FEMA GO)

FEMA Grants Outcome (FEMA GO) is the new Federal Emergency Management Agency 

(FEMA) grants management system that is consolidating existing grant programs into one 

system for applicants, award recipients, and FEMA staff. 

To learn more about FEMA GO visit our webpage.

How will I manage prior year grant awards? 

Prior year awards will remain in the legacy systems until the data can be migrated. Timing and communications 

around those migrations will be forthcoming. However, we anticipate the need to use both systems for a period. 

What is happening to the other grants systems? 

The legacy grants systems’ functionalities and business processes will be modernized and developed in FEMA GO. 

The legacy systems will be decommissioned once; 1.) FEMA GO is at full operating capacity; 2.) the grants data in 

the legacy systems is migrated to FEMA GO; and 3.) users validate that they have all the information they need to 

manage those grants. Users of FEMA’s legacy grants management systems will transition to FEMA GO as grant 

programs migrate onto the new platform. 

Will FEMA provide resources to guide applicants through the grant application process? 

Yes. To successfully transition all users to FEMA GO, FEMA continues to develop and add user guides and training 

materials to the FEMA GO website to create a more user-friendly and customer-centric experience. 

Will FEMA provide training for FEMA GO? 

Yes. FEMA GO has a comprehensive training program for all stakeholders using the system. FEMA grant programs 

also offer training webinars to their external stakeholders. The FEMA GO training team develops user guides and 

training webinars for FEMA internal staff. User guides, one-pagers, and Frequently Asked Questions (FAQs) for 

external stakeholders are located on the FEMA GO website. FEMA will update, create, and add user guides to the 

website as new functionality is available and when new grant programs get built in FEMA GO. 

The goal is to make FEMA GO user-friendly and intuitive to eliminate or reduce the need for extensive training. The 

training team will continue to work with system developers to provide training following the initial deployment for 
FEMA GO Frequently Asked Questions (FAQs)

If you have any questions, please send an email to FEMAGO@fema.dhs.gov March 2024 2 

each functionality and then in an on-going, as-needed basis to complement training materials and user guides. The 

training program will cover each phase of the grant lifecycle. 

Training priorities are determined by each of FEMA’s grant programs and may be subject to change as the virtual 

training environment is developed and aligned with new FEMA GO capabilities. 

What training resources are available for FEMA GO? 

The FEMA GO Resources website includes on-demand access to step-by-step user guides and instructional videos to 

help users learn to navigate the system in each phase of the grant life cycle. Topics include: 

 How to Register

 Application Process

 FEMA GO Pass-through Application and Subapplication Process

 Request for Information (RFI)

 Award Acceptance

 Request a Payment

 Request an Amendment

 Federal Financial Report (SF-425), Performance Progress Report, and Initiate Closeout (SF-428)

This webpage is updated regularly as new information becomes available.

Contact the FEMA GO Training Team at: fema-go-trainingsection@fema.dhs.gov for additional training questions or

support with training materials. 

Does FEMA offer instructor-led training? 

Yes. Instructor led training is provided by the various FEMA grant program staff. Review your specific grant program’s 

website for available training opportunities. 

When will I begin using FEMA GO? 

You will receive communications from FEMA Headquarters or your specific grant program office about new grant

awards that will be managed in FEMA GO. The Notice of Funding Opportunity will also stipulate which grant

management system to use to submit a grant application. Following is a list of non-disaster programs onboarding in

FY24:
FEMA GO Frequently Asked Questions (FAQs)

If you have any questions, please send an email to FEMAGO@fema.dhs.gov March 2024 3 

Non-Disaster Programs Onboarding in FY 24

Program Abbreviation Program Name

SHSP State Homeland Security Program (subprogram of HSPG)

UASI Urban Areas Security Initiative (subprogram of HSPG)

OPSG Operation Stonegarden Grant Program (subprogram of HSGP)

NSGP-UA UASI Nonprofit Security Grant Program (subprogram of NSPG)

NSGP-S State Nonprofit Security Grant Program (subprogram of NSPG)

THSGP Tribal Homeland Security Grant Program

EOC Emergency Operations Center

RCPGP Regional Catastrophic Preparedness Grant Program

EMPG Emergency Management Performance Grants

EFSP Emergency Food and Shelter National Board Program

NGWS Next Generation Pilot Program

CMPP Case Management Pilot Program

PSGP Port Security Grant Program

TSGP Transit Security Grant Program

IBSGP Intercity Bus Security Grant Program

IPR Intercity Passenger Rail Program

TVTP Targeted Violence and Terrorism Prevention Grant Program

SLCGP State and Local Cyber Security Grant Programs

TCGP Tribal Cyber Security Grant Program

Disaster programs will be transitioned to FEMA GO in phases. Phase 1 programs are listed below, and the timing of 

specific declarations will be communicated in advance by your regional office.

Phase 1 Disaster Programs

Program Abbreviation Program Name

HMGP Hazard Mitigation Grant Program

HMGP-PF Hazard Mitigation Grant Program – Post Fire

FMAG Fire Management Assistance Grants

DCM Disaster Case Management
FEMA GO Frequently Asked Questions (FAQs)

If you have any questions, please send an email to FEMAGO@fema.dhs.gov March 2024 4 

What systems and/or grants programs are to be developed next? 

The program has a FEMA GO Product Roadmap to deliver new products and features in the system that is updated 

each quarter to reflect work over the coming year. Roadmap planning is a fully collaborative effort with FEMA grant 

programs, and programmatic subject-matter experts, that meet quarterly to recommend prioritization of programs 

and functionality being integrated into FEMA GO. 

FEMA offers quarterly status briefings to keep stakeholders informed about the release schedule for new 

functionality and enhancements. All stakeholders are welcome to attend. To receive announcements for the 

quarterly status briefing sign-up at: FEMA Grants News. 

Will other FEMA systems undergoing modernization efforts be compatible with FEMA GO? 

Yes. There are currently three major IT modernization efforts underway within FEMA. 

 The Financial Systems Modernization improves the Integrated Financial Management Information System,

which is the FEMA legacy financial management system.

 The Enterprise Data and Analytics Modernization Initiative (EDAMI) optimizes the use of FEMA and

emergency management data through greater data sharing and analytics capabilities to ensure data-driven

decision making. Its FEMA Data Exchange (FEMADex) cloud-based data analytics platform will replace

FEMA’s legacy Enterprise Data Warehouse.

 A modernization of the Individual Assistance module within the National Emergency Management

Information System (NEMIS) platform will enhance FEMA’s Individual Assistance program’s ability to provide

rapid, holistic, and integrated support to individuals This modernization will allow FEMA to respond more 

quickly to changing administrative and agency priorities for helping individuals impacted by disasters by 

replacing the aging and fragile Individual Assistance system in parallel with the FEMA GO development effort.

Due to the interrelated functions and needs for these efforts, FEMA GO stays connected with modernization

programs and actively works with their program management offices. This ensures seamless integration and

compatibility between these systems as each one moves toward a new solution. Ultimately, end users will

experience enhanced functionality and greater overall satisfaction with the administration of their grants.

What business capabilities will be built into FEMA GO? 

FEMA GO is being built to perform all business functions that fall within the five phases of the Grants Management 

Lifecycle: pre-award, award, post-award, closeout, and post-closeout. Any functionality that is needed to complete 

grant work will fall within the scope of this initiative.

The following graphic explains the basic functionality of the Grants Management Lifecyle. For additional capabilities

of FEMA GO, visit FEMA Grants Outcomes (FEMA GO) | FEMA.gov.
FEMA GO Frequently Asked Questions (FAQs)

If you have any questions, please send an email to FEMAGO@fema.dhs.gov March 2024 5 

Are there data analytics and reporting resources or tools available? 

Yes, but the current functionality is only available to a specific set of FEMA users. FEMA GO provides reporting and 

analytic data through data hubs accessible to data analysts in the FEMA Headquarters and Regional Offices. FEMA 

GO will develop accessible data sets and will integrate with the EDAMI system to support the full analytics 

community, including non-FEMA users.

What are the user roles and permission within an organization?

Roles determine the permissions a user is granted in FEMA GO. The following chart information about user roles and

permission. The user roles and permission can be found in the FEMA GO Startup Guide.

Authorized Organization 

Representative (AOR) 

Manages team members and has all permissions for 

the organization, including submitting information to 

FEMA. No limit on the number of AORs.

Organization Member Can view and edit all information but cannot submit 

to FEMA or manage teams. 

Programmatic Member Can view and edit all information and submit 

amendments and programmatic reports.
FEMA GO Frequently Asked Questions (FAQs)

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Financial Member 

Can view and edit all information and can only submit 

payments or draw down requests, financial reports, 

and amendments.

Grant Writer Can view and edit all information for an application or 

subapplication.

Subrecipient Authorized 

Representative (SAR) 

Can view, edit, and submit a subapplication and give 

other users subrecipient role permissions.

Subrecipient Member Can view and edit a subapplication.

Is there a FEMA GO Help Desk?

Yes. All issues should be reported to the FEMA GO Help Desk to resolve user issues as quickly and efficiently as

possible. Users can contact the Help Desk by calling 1-877-585-3242 or by emailing FEMAGO@fema.dhs.gov.

All issues should be reported to the FEMA GO Help Desk to create and track a ticket, research, analyze, and resolve

the issue being reported by a user. If the resolution of the issue requires more in-depth knowledge or research, the 

Help Desk will escalate the issue to program or technical experts. 

The Help Desk is open Monday through Friday 9 a.m. to 6 p.m. ET.