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                                                                      Exhibit 99


                  Important Factors Regarding Future Results

Information provided by the Company or its spokespersons from time to time may 
contain forward-looking statements concerning projected financial performance, 
product development and commercialization or other aspects of future operations.
Such statements will be based on the assumptions and expectations of the 
Company's management at the time such statements are made. The Company cautions 
investors that any forward-looking statements made by the Company are not 
guarantees of future performance. Various factors, including but not limited to 
the following, have affected the Company's results in the past and may cause its
future results to differ materially from those projected in the forward-looking 
statements.

Rapid Technological and Market Changes

The market for the Company's products and services is characterized by rapidly 
changing technology. Currently, the Company's products and services are 
primarily based on CD ROM technology and on-line information management and
distribution technology, the core elements of which were developed prior to or
during the early 1990s. Furthermore, the market for the Company's products is
changing, especially in the United States, with potential customers placing an
increasing emphasis on price. With the recent popularity of the Internet and the
growth in the market for lower-priced software not requiring a high level of
customer service, the environment for information management and distribution
products and services is changing rapidly. The Company's ability to realize its
expectations will depend on its success at enhancing its current offerings,
developing new products and services that keep pace with developments in
technology and meet evolving customer requirements, and delivering those
products through appropriate distribution channels. This will require, among
other things, correctly anticipating customer needs, hiring and retaining
personnel with the necessary skills and creativity, providing adequate funding
for the development efforts, and managing distribution channels effectively.
Failure by the Company to anticipate or respond adequately to technological
developments and customer requirements, significant delays in the development,
production, testing, marketing or availability of new or enhanced products or
services, or the failure of customers to accept such products or services could
adversely affect the Company's competitive position and operating results.

Competition
The market areas where the Company competes are intensely competitive and 
rapidly changing. The Company currently encounters competition from direct 
competitors that offer CD-ROM software and/or services, text management
software, and software and services for on-line/internet applications. The
Company also competes with larger organizations, including software publishers,
publishing houses and systems integrators. The Company expects that competition
from these sources will increase. Furthermore, it is likely that new competitors
will enter the markets as they continue to grow.

Many of the Company's existing and potential competitors have longer operating
histories and significantly greater financial, technical, sales, marketing and
other resources than the Company. Furthermore, as the markets grow, a number of
companies with significantly greater resources than the Company could attempt to
increase their presence in the Company's market areas by acquiring or forming
strategic alliances with competitors of the Company or by introducing products
or services specifically designed for these markets.

The principal competitive factors affecting the market for the Company's 
products and services include vendor and product reputation, breadth of product 
and services offering, direct and indirect sales presence, product performance, 
functionality, price, ease of use, architecture, platform coverage, quality of 
support and international language support. Based on these factors, the Company 
believes that it has competed effectively to date. The Company expects 
competition to increase and such increased competition could result in price 
reductions and loss of market share for the Company. The Company must continue 
to introduce enhancements to its existing products and services and new products
and services in a timely manner in order to remain competitive. In particular, 
as the market for managing and distributing

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information grows, both new entrants and existing customers are becoming 
increasingly price sensitive. Certain of the Company's competitors are already 
addressing this situation with lower priced, less sophisticated products. The 
Company is responding by: (i) adding lower-price products that do not include 
the level of features and custom service that have characterized traditional 
offerings, (ii) developing appropriate distribution channels, (iii) stressing 
functionality differences and (iv) stressing the quality and extent of support. 
However, even if the Company introduces such products and services in this 
manner, it may not be able to compete effectively because of the significantly 
larger resources available to many of its competitors. There can be no assurance
that the Company will be able to compete successfully or that competition will 
not have a material adverse effect on the Company's business, operating results 
and financial condition.

Fluctuations in Operating Results
The Company has experienced and may in the future experience significant period-
to-period fluctuations in operating results. The Company's software license fee
revenues in any quarter are substantially dependent on the timing of product
shipments and receipt of license reports (with respect to which sales are often
difficult to forecast), the Company's ability to close significant sales in that
quarter, external market conditions and competition. The Company's sales cycle
varies substantially from customer to customer and, like many other high
technology companies, a disproportionately large percentage of quarterly sales
occur in the closing weeks of each quarter. The Company's orders early in a
quarter will not generally be large enough to assure that it will meet its
revenue targets for any particular quarter. Accordingly, the Company's quarterly
results will be difficult to predict until the end of the quarter. Any forward-
looking statements about operating results made by members of management will be
based on historically reasonable assumptions about the likelihood of closing
sales then in the pipeline. The failure to consummate any of those sales may
have a disproportionately negative impact on operating results, given the
Company's relatively fixed costs, and may thus prevent management's projections
from being realized.

Other factors that affect the Company's operating results and that management 
takes into account include worldwide and regional economic trends, increases in 
the cost of software licenses, changes in the revenue mix between software 
license fees and service revenues, and other changes in the cost of revenues 
within each category. Changes in the factors underlying management's assumption 
may result in a material variation between actual results and those forecast in 
any forward-looking statements made during a particular period.

Dependence on Certain Classes of Customer
Although the Company's customer base is broad and diverse, the Company's
revenues depend in part on maintaining its relationships with certain classes of
customer, particularly including government agencies in the United States,
Canada, Germany, and the United Kingdom, corporate and commercial publishers,
and (for certain online products) law firms. Factors generally affecting any of
these customer groups may have a substantial adverse effect on the Company's
earnings. For example, political pressures may cause governmental customers to
reduce spending on the Company's products and services. A reduction in the
amount of orders received from any such customer class would have a material
adverse effect on the Company's earnings and may cause actual results to differ
from those projected in management's forward-looking statements.

Dependence on Licensed Proprietary Technology
Certain proprietary technology is incorporated into the Company's products under
license agreements with third parties who may be competitors. Management's
forward-looking statements are necessarily based on assumptions about the costs
associated with the Company's use of such technology, but such costs are subject
to change from time to time for reasons not under the Company's control. Changes
in such costs or in the availability of such licenses could have a material
effect on the Company's operating results, and may cause actual results to
differ from those projected in management's forward-looking statements.
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Dependence on Key Personnel
The Company's success depends on its ability to attract and retain highly 
skilled technical, management, sales and marketing personnel. Competition for 
such personnel in the computer software and services industry is intense. 
Management's projections necessarily assume that the Company will continue to 
attract and retain such personnel, so the failure to do so could have a material
adverse effect on the Company's ability to develop and market competitive 
products and, thus its ability to achieve projected operating results.

Management of Growth Through Acquisitions
The Company's product range and customer base have grown rapidly in the recent 
past due in part to acquisitions. The Company may acquire additional businesses 
or assets in the future. Any forecasts of the probability of success of an 
acquisition are dependent upon the Company's ability to integrate the acquired 
business or assets successfully. Failure to do so, or a material increase in the
cost of integration, could cause actual results to differ from those projected 
in management's forward-looking statements.