Attachment to SR letter 22-9/ CA letter 22-8

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Answers to Frequently Asked Questions on FedEZFileTM

Effective October 6, 2022

This document contains answers to frequently asked questions about FedEZFile, and the

transition from E-Apps. Reserve Bank staff are available to answer questions regarding

FedEZFile access, registration, and the filing process. In addition, prospective filers may submit

questions to SYSEZFileSupport@dal.frb.org [Footnote 1

- See http://www.federalreserve.gov/apps/contactus/feedback.aspx.1.] End of Footnote

or contact the technology support staff at 1-833-

656-4644.

Account registration and verification

1. How long does it take to register for FedEZFile? What information will I need?

Registration takes less than 10 minutes. You will need to register through a system that

utilizes Login.gov. The link for registration will be available in FedEZFile Fluent.

All filers will need to provide their name, address, city, state, zip code, and phone number.

Law firms and financial institution filers will need to provide a business email address;

individual filers will need to provide a personal email address. Login.gov will then

automatically redirect you to the FedEZFile site where you will complete your registration by 

specifying the associated business entity and providing the reason for registering.

2. FedEZFile requires me to establish a Login.gov account. What is that, and is it

necessary to have a Login.gov account in order to use the FedEZFile system? What

information do I need to provide to register on Login.gov?

Login.gov is a secure sign in service created by the U.S. Government and used by the public

to sign in to participating government agencies. Login.gov provides a single portal through

which users will be able to access FedEZFile and other Federal Reserve System Cloud tools

for which they have been authorized. You will need to provide your name, street address,

city, state, zip code, email address, and phone number in order to register with Login.gov.

3. I have a personal Login.gov account under my personal email. Do I need to create a

new Login.gov account with my work email? Can I just add my work email to my

current Login.gov account?

In order to ensure complete access to the filings that you submit, you will need to create a

separate Login.gov profile that uses your business email address for institutional filers and

your personal email address for individual filers.

4. Can I register for Login.gov if I use my personal email address for work?

Yes. For institutional users, register under the email address you use for work, even if this

address is used for more than one purpose.

5. How will my FedEZFile account be verified?
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During registration, you will indicate which Reserve Bank you expect will typically process

your filings. This is the Reserve Bank that will process your registration. Once approved,

you may submit filings to any Reserve Bank. Reserve Bank staff will use online resources

and, where applicable, prior knowledge to approve users. If Reserve Bank staff need to

confirm any user information, including details of expected filings, they will contact you 

using the information you provide.

6. What are the reasons that my registration for a FedEZFile account might not be

approved?

Access to FedEZFile is limited to institutions and individuals who intend to file an

application or determination with the Federal Reserve System or to file information related to

such application or determination. The Reserve Bank will reject requests that are

inconsistent with this purpose.

7. I would like to submit a comment on an application filed with the Federal Reserve. Do

I need to register for and use the FedEZFile system for this purpose?

No. Commenters should follow the instructions for submitting comments included in the

Federal Register notice or newspaper notice relating to the filing, also listed on the Board's

website at Federal Reserve Release H.2A - Addresses for comments and information

requests.

Transition from E-Apps

8. I'm already registered for E-Apps. Do I need to register for FedEZFile separately?

Yes. Your E-Apps login information will not work in FedEZFile and will not be transferred

to FedEZFile. FedEZFile uses Login.gov as part ofits registration process, so you will need

to register with Login.gov, which will then redirect you to the FedEZFile registration site.

9. I filed an application using E-Apps, and the application is pending. Will the transition

to FedEZFile delay the processing of my application?

No, the filing will be processed on the same timeline used for E-Apps.

10. I filed an application using E-Apps, and the application is pending. When FedEZFile

goes live, do I need to have a FedEZFile account to continue submitting information for

that application, or can I continue using E-Apps?

At the close of business on October 14, 2022, filers will no longer be able to use E-Apps to

submit information on a pending application. Ifyou attempt to use E-Apps after that time,

you will receive an error message.

During the period in which E-Apps is no longer accessible and before FedEZFile goes live

on October 17, 2022, ifyou wish to submit information in connection with a pending

application, you may email it to the Reserve Bank analyst assigned to the matter. The
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Reserve Bank analyst will be glad to assist you in getting the information included in the

application record.

Once FedEZFile is live, your application will be in that system, and you will need to have a 

FedEZFile account to submit documentsthrough FedEZFile.

You can contact the Reserve Bank with which you filed for assistance with any part of this

process.

11. After I register for FedEZFile, how will I find my pending application in the new

system?

From your landing page, you'll view your filings and can use the search bar if necessary.

You can search many terms in FedEZFile, including the name of the filer and description of

the proposal. In addition, FedEZFile includes filters to help narrow your search results.

FedEZFile Fluent will include additional details on how to use the system.

12. What is the Fed doing to make sure the transition goes smoothly? What should I do if I

encounter problems or have questions?

Our development partners have engaged in extensive testing, and FedEZFile's cloud base

allows us to easily adjust capacity.

If filers have technical issues, they can contact the FedEZFile Assistance team, and if they

have policy or filing questions, they can contact the Reserve Bank with whom they will file.

Contact information for the FedEZFile Assistance team and the Reserve Banks will be 

available through FedEZFile Fluent and the Board's website.

13. If I've uploaded documents into E-Apps, will I need to upload them again into

FedEZFile?

No. For active filings, all documents received through October 14, 2022, will be migrated to

FedEZFile. No action is required on your part.

Security/Use of System

14. How do you protect my personal and business information from being lost or stolen?

The Federal Reserve System uses various information security processes to protect your

information. Access to FedEZFile is restricted to authorized FRS staff who require access

for official business purposes. Users are classified into different roles and common access

and usage rights are established for each role. Periodic audits and reviews are conducted to

determine whether users still require access and have the appropriate roles.

15. What devices can I use to access FedEZFile? Are there any differences in functionality

depending on the device I use?
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The functionality and visibility of FedEZFile are optimized for computer and tablet, but you 

can use your smartphone to perform most tasks like filing, viewing documents, and

messaging. However, search and filtering functionality may be limited on your smartphone.