[Federal Register Volume 88, Number 194 (Tuesday, October 10, 2023)]
[Rules and Regulations]
[Page 69883]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-21682]


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FEDERAL COMMUNICATIONS COMMISSION

47 CFR Part 8

[CG Docket No. 22-2; FCC 22-86; DA 23-617; FCC 23-68; FR ID 175318]


Empowering Broadband Consumers Through Transparency

AGENCY: Federal Communications Commission.

ACTION: Final rule; announcement of compliance dates.

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SUMMARY: In this document, the Commission announces the compliance 
dates for the rules implementing the Infrastructure Investment and Jobs 
Act per the Broadband Label Order. The rules require broadband internet 
access service providers (providers) to display, at the point of sale, 
labels that disclose certain information about broadband prices, 
introductory rates, data allowances, and broadband speeds, and to 
include links to information about their network management practices, 
privacy policies, and the Commission's Affordable Connectivity Program.

DATES: 
    Effective date: October 10, 2023.
    Compliance dates: Compliance with 47 CFR 8.1(a)(1), (a)(2), (a)(4) 
through (a)(6), published at 87 FR 76959 (December 16, 2022) and 
amended at 88 FR 52043 (August 7, 2023) and 88 FR 63853 (September 18, 
2023), for providers with 100,000 or fewer subscriber lines is required 
as of October 10, 2024 and for all other providers is required as of 
April 10, 2024, except that compliance with the requirement in 47 CFR 
8.1(a)(2) to make labels accessible in online account portals will not 
be required for all providers until October 10, 2024. Compliance with 
47 CFR 8.1(a)(3) is required for all providers as of October 10, 2024. 
The Commission will publish a document in the Federal Register revising 
47 CFR 8.1 to incorporate these compliance dates.

FOR FURTHER INFORMATION CONTACT: Erica H. McMahon of the Consumer and 
Governmental Affairs Bureau, Consumer Policy Division, at (202) 418-
0346 or <a href="/cdn-cgi/l/email-protection#a3e6d1cac0c28deec0eec2cbcccde3c5c0c08dc4ccd5"><span class="__cf_email__" data-cfemail="6227100b01034c2f012f030a0d0c220401014c050d14">[email protected]</span></a>.

SUPPLEMENTARY INFORMATION: This document announces that the Office of 
Management and Budget approved the information collection requirements 
in Sec. Sec.  8.1(a)(1) through (a)(6) and (b) on September 19, 2023. 
The Commission publishes this document as an announcement of the 
compliance dates of the rules. In an Order on Reconsideration published 
at 88 FR 63853 (September 18, 2023), the Commission affirmed its 
determinations that providers must itemize monthly discretionary fees 
on the label and state how much data is provided with the service plan, 
as outlined by the label template. It also clarified that the 
requirement to document interactions with consumers at alternate sales 
channels will be deemed satisfied if, instead, the provider establishes 
the business practices and processes it will follow in distributing the 
label through alternative sales channels; retains training materials 
and related business practice documentation for two years; and provides 
such information to the Commission upon request, within 30 days. The 
Commission also determined that wireless providers have the flexibility 
to state ``taxes included'' or add similar language to the label 
template when the provider has chosen to include taxes as part of its 
base price. In addition, the Commission affirmed its determination in 
the Broadband Label Order that ``enterprise service offerings or 
special access services are not `mass-market retail services,' and 
therefore, not covered by our label requirement.'' To request materials 
in accessible formats for people with disabilities (Braille, large 
print, electronic files, audio format), send an email to <a href="/cdn-cgi/l/email-protection#c6a0a5a5f3f6f286a0a5a5e8a1a9b0"><span class="__cf_email__" data-cfemail="51373232646165113732327f363e27">[email protected]</span></a> 
or call the Consumer and Governmental Affairs Bureau at (202) 418-0530 
(voice).

Federal Communications Commission.
Marlene Dortch,
Secretary.
[FR Doc. 2023-21682 Filed 10-5-23; 4:15 pm]
BILLING CODE 6712-01-P


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