68158 Federal Register / Vol. 88, No. 190 / Tuesday, October 3, 2023 / Notices 

NATIONAL ARCHIVES AND RECORDS 

ADMINISTRATION 

[NARA–2023–046] 

Agency Information Collection 

Activities: Submission for OMB 

Review; Comment Request 

AGENCY: National Archives and Records 

Administration (NARA). 

ACTION: Notice. 

SUMMARY: We have submitted a request 

to the Office of Management and Budget 

(OMB) for approval to continue to use 

a currently approved information 

collection, Facility Access Media (FAM) 

Request, NA Form 6006, used by all 

individuals requesting recurring access 

to non-public areas of NARA’s facilities 

and IT network. We invite you to 

comment on this proposed information 

collection. 

DATES: OMB must receive written 

comments on or before November 2, 

2023. 

ADDRESSES: Send any comments and 

recommendations on the proposed 

information collection in writing to 

www.reginfo.gov/public/do/PRAMain. 

You can find this particular information 

collection by selecting ‘‘Currently under 

30-day Review—Open for Public 

Comments’’ or by using the search 

function. 

FOR FURTHER INFORMATION CONTACT: 

Tamee Fechhelm, Paperwork Reduction 

Act Officer, by email at 

tamee.fechhelm@nara.gov or by 

telephone at 301.837.1694 with any 

requests for additional information. 

SUPPLEMENTARY INFORMATION: Pursuant 

to the Paperwork Reduction Act of 1995 

(Pub. L. 104–13), we invite the public 

and other Federal agencies to comment 

on proposed information collections. 

We published a notice of proposed 

collection for this information collection 

on July 26, 2023 (88 FR 48267) and we 

received no comments. We are therefore 

submitting the described information 

collection to OMB for approval. 

If you have comments or suggestions, 

they should address one or more of the 

following points: (a) whether the 

proposed information collection is 

necessary for NARA to properly perform 

its functions; (b) our estimate of the 

burden of the proposed information 

collection and its accuracy; (c) ways we 

could enhance the quality, utility, and 

clarity of the information we collect; (d) 

ways we could minimize the burden on 

respondents of collecting the 

information, including through 

information technology; and (e) whether 

this collection affects small businesses. 

In this notice, we solicit comments 

concerning the following information 

collection: 

Title: Facility Access Media (FAM) 

Request. 

OMB number: 3095–0057. 

Agency form number: NA Form 6006. 

Type of review: Regular. 

Affected public: Individuals or 

households. 

Estimated number of respondents: 

1,500. 

Estimated time per response: 3 

minutes. 

Frequency of response: On occasion. 

Estimated total annual burden hours: 

75 hours. 

Abstract: All individuals who require 

recurring access to non-public areas of 

NARA’s facilities and IT network (such 

as NARA employees, contractors, 

volunteers, NARA-related foundation 

employees, volunteers, interns, and 

other non-NARA Federal employees, 

such as Federal agency reviewers), 

herein referred to as ‘‘applicants,’’ 

complete the Facility Access Media 

(FAM) Request, NA Form 6006, in order 

to obtain NARA Facility Access Media 

(FAM). After we review the request, we 

issue the applicant a FAM, if approved, 

and they are then able to access nonpublic areas of NARA facilities and IT 

network. Collecting this information is 

necessary to comply with Homeland 

Security Presidential Directive (HSPD) 

12 requirements for secure and reliable 

forms of personal identification issued 

by Federal agencies to their employees, 

contractors, and other individuals 

requiring recurring access to non-public 

areas of Government facilities and 

information services. We developed this 

form to comply with this requirement. 

Sheena Burrell, 

Executive for Information Services/CIO. 

[FR Doc. 2023–21804 Filed 10–2–23; 8:45 am] 

BILLING CODE 7515–01–P 

NATIONAL ARCHIVES AND RECORDS 

ADMINISTRATION 

[NARA–2023–045] 

Agency Information Collection 

Activities: Proposed Collection; 

Comment Request; Generic Clearance 

for the Collection of Qualitative 

Feedback on Agency Service Delivery 

AGENCY: National Archives and Records 

Administration (NARA). 

ACTION: Notice of a request for 

comments regarding an information 

collection request. 

SUMMARY: As part of a Federal 

Government-wide effort to streamline 

the process to seek feedback from the 

public on service delivery, the National 

Archives and Records Administration 

(NARA) has submitted a Generic 

Information Collection Request (Generic 

ICR): ‘‘Generic Clearance for the 

Collection of Qualitative Feedback on 

Agency Service Delivery’’ to OMB for 

approval under the Paperwork 

Reduction Act (PRA). 

DATES: Comments must be submitted by 

November 2, 2023. 

ADDRESSES: Written comments and 

recommendations for the proposed 

information collection should be sent 

within 30 days of publication of this 

notice to www.reginfo.gov/public/do/ 

PRAMain. Find this particular 

information collection by selecting 

‘‘Currently under 30-day Review—Open 

for Public Comments’’ or by using the 

Search function. 

FOR FURTHER INFORMATION CONTACT: To 

request additional information, please 

contact Tamee Fechhelm at telephone 

number 301–837–1694. 

SUPPLEMENTARY INFORMATION: 

Title: Generic Clearance for the 

Collection of Qualitative Feedback on 

Agency Service Delivery. 

OMB number: 3095–0070. 

Abstract: This information collection 

activity provides a means to gather 

qualitative customer and stakeholder 

feedback in an efficient, timely manner, 

in accordance with our commitment to 

improving service delivery. By 

qualitative feedback, we mean 

information that provides useful 

insights into customers’ or stakeholders’ 

perceptions and opinions, but not 

statistical surveys that yield quantitative 

results that can be generalized to the 

population of study. Qualitative 

feedback provides insights into 

perceptions, experiences, and 

expectations, provides an early warning 

of issues with service, or focuses 

attention on areas where 

communication, training or changes in 

operations might improve delivery of 

products or services. Collecting this 

information allows for ongoing, 

collaborative, and actionable 

communications between NARA and its 

customers and stakeholders. It also 

allows us to contribute feedback directly 

to improving program management. 

We collect feedback in areas of service 

delivery such as timeliness, 

appropriateness, accuracy of 

information, plain language, courtesy, 

efficiency, and resolution of issues with 

service delivery. We use customer 

feedback to plan efforts to improve or 

maintain the quality of service offered to 

the public. If this information is not 

collected, vital feedback from customers 


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