66432 Federal Register / Vol. 88, No. 186 / Wednesday, September 27, 2023 / Notices 

The EGBU–49 is a 500LB GP bomb 

body fitted with the MXU–650 AFG to 

guide to its laser-designated target. 

25. The Mk–84 General Purpose (GP) 

bomb body is a 2,000 pound, free-fall, 

unguided, low-drag weapon. 

26. The Mk–82 GP bomb body is a 500 

pound, free-fall, unguided, low-drag 

weapon. 

27. Mk–82 inert GP bomb body is a 

500 pound, free-fall, unguided, low-drag 

weapon without the explosive fill. 

28. The highest level of classification 

of defense articles, components, and 

services included in this potential sale 

is SECRET. 

29. If a technologically advanced 

adversary were to obtain knowledge of 

the specific hardware and software 

elements, the information could be used 

to develop countermeasures that might 

reduce weapon system effectiveness or 

be used in the development of a system 

with similar or advanced capabilities. 

30. A determination has been made 

that Jordan can provide substantially the 

same degree of protection for the 

sensitive technology being released as 

the U.S. Government. This sale is 

necessary in furtherance of the U.S. 

foreign policy and national security 

objectives outlined in the Policy 

Justification. 

31. All defense articles and services 

listed in this transmittal have been 

authorized for release and export to the 

Government of Jordan. 

[FR Doc. 2023–21063 Filed 9–26–23; 8:45 am] 

BILLING CODE 5001–06–P 

DEPARTMENT OF DEFENSE 

Office of the Secretary 

[Docket ID: DoD–2023–OS–0089] 

Proposed Collection; Comment 

Request 

AGENCY: Office of the Secretary of 

Defense, Department of Defense (DoD). 

ACTION: 60-Day information collection 

notice. 

SUMMARY: In compliance with the 

Paperwork Reduction Act of 1995, the 

Office of the Secretary of Defense 

announces a proposed public 

information collection and seeks public 

comment on the provisions thereof. 

Comments are invited on: whether the 

proposed collection of information is 

necessary for the proper performance of 

the functions of the agency, including 

whether the information shall have 

practical utility; the accuracy of the 

agency’s estimate of the burden of the 

proposed information collection; ways 

to enhance the quality, utility, and 

clarity of the information to be 

collected; and ways to minimize the 

burden of the information collection on 

respondents, including through the use 

of automated collection techniques or 

other forms of information technology. 

DATES: Consideration will be given to all 

comments received by November 27, 

2023. 

ADDRESSES: You may submit comments, 

identified by docket number and title, 

by any of the following methods: 

Federal eRulemaking Portal: http://

www.regulations.gov. Follow the 

instructions for submitting comments. 

Mail: Department of Defense, Office of 

the Assistant to the Secretary of Defense 

for Privacy, Civil Liberties, and 

Transparency, 4800 Mark Center Drive, 

Mailbox #24, Suite 08D09, Alexandria, 

VA 22350–1700. 

Instructions: All submissions received 

must include the agency name, docket 

number and title for this Federal 

Register document. The general policy 

for comments and other submissions 

from members of the public is to make 

these submissions available for public 

viewing on the internet at http://

www.regulations.gov as they are 

received without change, including any 

personal identifiers or contact 

information. 

FOR FURTHER INFORMATION CONTACT: To 

request more information on this 

proposed information collection or to 

obtain a copy of the proposal and 

associated collection instruments, 

please write to Department of Defense, 

Washington Headquarters Services, 

ATTN: Executive Services Directorate, 

Directives Division, 4800 Mark Center 

Drive, Suite 03F09–09, Alexandria, VA 

22350–3100, Angela Duncan, 571–372– 

7574. 

SUPPLEMENTARY INFORMATION: 

Title; Associated Form; and OMB 

Control Number: Generic Clearance for 

Improving Customer Experience (OMB 

Circular A–11, Section 280 

Implementation); OMB Control Number 

0704–0595. 

Needs and Uses 

A. Purpose 

Whether seeking a loan, Social 

Security benefits, veteran’s benefits, or 

other services provided by the Federal 

Government, individuals and businesses 

expect Government customer services to 

be efficient and intuitive, just like 

services from leading private-sector 

organizations. Yet the 2016 American 

Consumer Satisfaction Index and the 

2017 Forrester Federal Customer 

Experience Index show that, on average, 

Government services lag nine 

percentage points behind the private 

sector. 

A modern, streamlined and 

responsive customer experience means: 

raising government-wide customer 

experience to the average of the private 

sector service industry; developing 

indicators for high-impact Federal 

programs to monitor progress towards 

excellent customer experience and 

mature digital services; and providing 

the structure (including increasing 

transparency) and resources to ensure 

customer experience is a focal point for 

agency leadership. To support this, 

OMB Circular A–11 section 280 

established government-wide standards 

for mature customer experience 

organizations in government and 

measurement. To enable Federal 

programs to deliver the experience 

taxpayers deserve, they must undertake 

three general categories of activities: 

conduct ongoing customer research, 

gather and share customer feedback, and 

test services and digital products. 

These data collection efforts may be 

either qualitative or quantitative in 

nature or may consist of mixed 

methods. Additionally, data may be 

collected via a variety of means, 

including but not limited to electronic 

or social media, direct or indirect 

observation (i.e., in person, video and 

audio collections), interviews, 

questionnaires, surveys, and focus 

groups. DoD will limit its inquiries to 

data collections that solicit strictly 

voluntary opinions or responses. Steps 

will be taken to ensure anonymity of 

respondents in each activity covered by 

this request. 

The results of the data collected will 

be used to improve the delivery of 

Federal services and programs. It will 

include the creation of personas, 

customer journey maps, and reports and 

summaries of customer feedback data 

and user insights. It will also provide 

government-wide data on customer 

experience that can be displayed on 

performance.gov to help build 

transparency and accountability of 

Federal programs to the customers they 

serve. 

Method of Collection: DoD will collect 

this information by electronic means 

when possible, as well as by mail, fax, 

telephone, technical discussions, and 

in-person interviews. DoD may also 

utilize observational techniques to 

collect this information. 

B. Annual Reporting Burden 

Affected Public: Collections will be 

targeted to the solicitation of opinions 

from respondents who have experience 

with the program or may have 


ddrumheller on DSK120RN23PROD with NOTICES1
Federal Register / Vol. 88, No. 186 / Wednesday, September 27, 2023 / Notices 66433 

experience with the program in the near 

future. 

Affected Public: Individuals or 

households. 

Annual Burden Hours: 50,000. 

Number of Respondents: 300,000. 

Responses per Respondent: 1. 

Annual Responses: 300,000. 

Average Burden per Response: 10 

minutes. 

Frequency: On occasion. 

Dated: September 21, 2023. 

Aaron T. Siegel, 

Alternate OSD Federal Register Liaison 

Officer, Department of Defense. 

[FR Doc. 2023–20979 Filed 9–26–23; 8:45 am] 

BILLING CODE 5001–06–P 

DEPARTMENT OF EDUCATION 

[Docket No.: Docket Search Results ED– 

2023–SCC–0170] 

Agency Information Collection 

Activities; Comment Request; School 

Pulse Panel 2024–25 Preliminary Field 

Activities 

AGENCY: National Center for Education 

Statistics (NCES), Department of 

Education (ED). 

ACTION: Notice. 

SUMMARY: In accordance with the 

Paperwork Reduction Act (PRA) of 

1995, the Department is proposing a 

revision of a currently approved 

information collection request (ICR). 

DATES: Interested persons are invited to 

submit comments on or before 

November 27, 2023. 

ADDRESSES: To access and review all the 

documents related to the information 

collection listed in this notice, please 

use http://www.regulations.gov by 

searching the Docket ID number Docket 

Search Results ED–2023–SCC–0170. 

Comments submitted in response to this 

notice should be submitted 

electronically through the Federal 

eRulemaking Portal at http://

www.regulations.gov by selecting the 

Docket ID number or via postal mail, 

commercial delivery, or hand delivery. 

If the regulations.gov site is not 

available to the public for any reason, 

the Department will temporarily accept 

comments at ICDocketMgr@ed.gov. 

Please include the docket ID number 

and the title of the information 

collection request when requesting 

documents or submitting comments. 

Please note that comments submitted 

after the comment period will not be 

accepted. Written requests for 

information or comments submitted by 

postal mail or delivery should be 

addressed to the Manager of the 

Strategic Collections and Clearance 

Governance and Strategy Division, U.S. 

Department of Education, 400 Maryland 

Ave. SW, LBJ, Room 4C210, 

Washington, DC 20202–8240. 

FOR FURTHER INFORMATION CONTACT: For 

specific questions related to collection 

activities, please contact Carrie Clarady, 

(202) 245–6347. 

SUPPLEMENTARY INFORMATION: The 

Department, in accordance with the 

Paperwork Reduction Act of 1995 (PRA) 

(44 U.S.C. 3506(c)(2)(A)), provides the 

general public and Federal agencies 

with an opportunity to comment on 

proposed, revised, and continuing 

collections of information. This helps 

the Department assess the impact of its 

information collection requirements and 

minimize the public’s reporting burden. 

It also helps the public understand the 

Department’s information collection 

requirements and provide the requested 

data in the desired format. The 

Department is soliciting comments on 

the proposed information collection 

request (ICR) that is described below. 

The Department is especially interested 

in public comment addressing the 

following issues: (1) is this collection 

necessary to the proper functions of the 

Department; (2) will this information be 

processed and used in a timely manner; 

(3) is the estimate of burden accurate; 

(4) how might the Department enhance 

the quality, utility, and clarity of the 

information to be collected; and (5) how 

might the Department minimize the 

burden of this collection on the 

respondents, including through the use 

of information technology. Please note 

that written comments received in 

response to this notice will be 

considered public records. 

Title of Collection: School Pulse Panel 

2024–25 Preliminary Field Activities. 

OMB Control Number: 1850–0969. 

Type of Review: Revision of a 

currently approved ICR. 

Respondents/Affected Public: State, 

Local, and Tribal Governments. 

Total Estimated Number of Annual 

Responses: 6,339. 

Total Estimated Number of Annual 

Burden Hours: 2,551. 

Abstract: The School Pulse Panel 

(SPP) is a data collection originally 

designed to collect repeated voluntary 

responses from a nationally 

representative sample of public schools 

to better understand how schools, 

students, and educators are responding 

to the ongoing stressors of the 

coronavirus pandemic. The School 

Pulse Panel is conducted by the 

National Center for Education Statistics 

(NCES), part of the Institute of 

Education Sciences (IES), within the 

United States Department of Education. 

Due to the immediate need to collect 

information from schools during the 

pandemic to satisfy the requirement of 

Executive Order 14000, an emergency 

clearance was issued to develop and 

field the first several monthly 

collections of the SPP in 2021 and a full 

review of the SPP data collection was 

performed under the traditional 

clearance review process in 2022 

(OMB# 1850–0969). SPP’s innovative 

design and timely dissemination of 

findings have been used and cited 

frequently among Department of 

Education senior leadership, the White 

House Domestic Policy Counsel, the 

USDA’s Food and Nutrition Service, the 

Centers for Disease Control and 

Prevention, Congressional deliberations, 

and the media. The ongoing interest by 

stakeholders has resulted in dedicated 

funding to continue the SPP as an 

ongoing, quick-turnaround data 

collection vehicle. 

For the 2024–25 school year, the 

survey may ask school staff about a 

wide range of topics, including but not 

limited to instructional mode offered; 

enrollment counts of subgroups of 

students for various subject interests; 

strategies to address learning recovery; 

safe and healthy school mitigation 

strategies; mental health services; use of 

technology; information on staffing, 

nutrition services, absenteeism, usage of 

federal funds, facilities, and overall 

principal experiences. It is planned that 

content will be rotated in and out 

monthly. This package includes 

preliminary activities, including a 

generic special district application and 

communication materials for district 

and school recruitment, that will be 

conducted to help with recruitment 

efforts for the 2024–25 sample. 

Roughly 8,000 public elementary, 

middle, high, and combined-grade 

schools will be randomly selected to 

participate in a panel. The goal will be 

national representation from 1,000 

responding schools in order to report 

out national estimates. School staff will 

be asked to provide requested data 

monthly during the 2024–25 school 

year. This approach provides the ability 

to collect detailed information on 

various topics while also assessing 

changes over time for items that are 

repeated from month to month. Given 

the high demand for data collection 

during this time, the content of the 

survey will change monthly. 

This request is to conduct the SPP 

2024–25 preliminary activities, 

including contacting and obtaining 

research approvals from public school 

districts with an established research 

approval process (‘‘special contact 


ddrumheller on DSK120RN23PROD with NOTICES1