June 15, 2015

 Exemption No. 11191A

 Regulatory Docket No. FAA-2014-0915

Mr. Mike Singer

Singer’s Creations

4075 Linglestown Road, PMB #333

Harrisburg, PA 17112

Dear Mr. Singer:

This letter is to inform you that we have granted your petition to amend Exemption No. 

11191. It explains the basis for our decision, describes its effect, and lists the revised

conditions and limitations.

By letter dated March 17, 2015, you petitioned the Federal Aviation Administration (FAA) on 

behalf of Singer’s Creations (hereinafter petitioner or operator) for an amendment to

Exemption No. 11191. That exemption from §§ 61.113(a), 91.7(a), 91.119(c), 91.121, 

91.151(a)(1), 91.405(a), 91.407(a)(1), 91.409(a)(1) and (2), and 91.417(a) and (b) of Title 14, 

Code of Federal Regulations (14 CFR) allows the petitioner to conduct aerial photography 

and videography for homeowners, realtors, home builders, home contractors, and/or home 

inspectors for use in real estate marketing and inspections of home exteriors. You requested 

an amendment to modify Condition no. 16 (pilot in command certification), Condition no. 6 

(visual observer), Condition no. 25 (Certificate of Waiver or Authorization (COA)). 

In your petition, you indicate that there has been no change in the conditions and reasons 

relative to public interest and safety that were the basis for granting the original exemption.

The FAA has determined that good cause exists for not publishing a summary of the petition 

in the Federal Register because the requested amendment to the exemption would not set a 

precedent, and any delay in acting on this petition would be detrimental to the petitioner. The 

unmanned aircraft(s) authorized in the original grant is comparable in type, size, weight, 

speed and operating capabilities to those in this petition.
2

The Basis for Our Decision

The FAA has updated the conditions and limitations since the petitioner’s initial grant of 

exemption to those found in Exemption No. 11213 to Aeryon Labs, Inc. (Docket No. FAA2014-0642). Also in Grants of Exemption Nos. 11062 to Astraeus Aerial (see Docket No. 

FAA−2014−0352), 11109 to Clayco, Inc. (see Docket No. FAA−2014−0507), 11112 to 

VDOS Global, LLC (see Docket No. FAA−2014−0382), the FAA found that the enhanced 

safety achieved using an unmanned aircraft (UA) with the specifications described by the 

petitioner and carrying no passengers or crew, rather than a manned aircraft of significantly 

greater proportions, carrying crew in addition to flammable fuel, gives the FAA good cause to 

find that the UAS operation enabled by this exemption is in the public interest.

Having reviewed your reasons for requesting an amendment to an exemption, I find that—

 They are similar in all material respects to relief previously requested in Grant of 

Exemption Nos. 11062, 11109, 11112, and 11213;

 The reasons stated by the FAA for granting Exemption Nos. 11062, 11109, 11112, and 

11213 also apply to the situation you present; and 

 A partial grant of an amendment is in the public interest.

The petitioner should note that its entire request has not been granted. Specifically:

 Condition no. 13 below describes the current requirements for PIC certification. 

Those pilot certification requirements apply to anyone controlling the unmanned 

aircraft during flights pertinent to this exemption. See Grant of Exemption No. 11213 

to Aeryon Labs, Inc. for the pilot certification analysis.

 The requirement to utilize a visual observer (VO) remains in effect. One of the 

determinations for operations under section 333 is operation within visual line of sight

(VLOS). The PIC must maintain VLOS while operating the UA. The VO 

complements the PIC’s capability to see and avoid other aircraft, including when the 

PIC may be momentarily attending to other flying tasks. The VO provides an 

additional level of operational safety.

 The requirement that all operations shall be conducted in accordance with an ATOissued Certificate of Waiver or Authorization (COA) remains in effect. The majority 

of current UAS operations occurring in the National Air Space (NAS) are being 

coordinated through Air Traffic Control by the issuance of a COA. The COA helps to 

minimize potential impact to the NAS. This process not only makes local ATC 

facilities aware of UAS operations, but also provides ATC the ability to consider 

airspace issues that are unique to UAS operations. Furthermore, the COA requires the 

operator to request a NOTAM, which is the mechanism for alerting other users of the 

NAS to the UAS activities being conducted.

Our Decision

The FAA has determined that the justification for the issuance of Exemption No. 11191 

remains valid with respect to this exemption and is in the public interest. Therefore, under the 
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authority contained in 49 U.S.C. 106(f), 40113, and 44701, delegated to me by the 

Administrator, Singer’s Creations is granted an amendment to its exemption from 14 CFR §§ 

61.23(a) and (c), 61.101(e)(4) and (5), 61.113(a), 61.315(a), 91.7(a), 91.119(c), 91.121, 

91.151(a)(1), 91.405(a), 91.407(a)(1), 91.409(a)(1) and (2), and 91.417(a) and (b), to the 

extent necessary to allow the petitioner to operate a UAS to perform aerial data collection. 

This exemption is subject to the conditions and limitations listed below.

Conditions and Limitations

The conditions and limitations within Grant of Exemption No. 11191 have been superseded, 

and are amended as follows. 

In this grant of exemption, Singer’s Creations is hereafter referred to as the operator.

Failure to comply with any of the conditions and limitations of this grant of exemption will be 

grounds for the immediate suspension or rescission of this exemption.

1. Operations authorized by this grant of exemption are limited to the DJI Phantom 2 

Vision + when weighing less than 55 pounds including payload. Proposed operations 

of any other aircraft will require a new petition or a petition to amend this exemption.

2. Operations for the purpose of closed-set motion picture and television filming are not

permitted. 

3. The UA may not be operated at a speed exceeding 87 knots (100 miles per hour). The 

exemption holder may use either groundspeed or calibrated airspeed to determine 

compliance with the 87 knot speed restriction. In no case will the UA be operated at 

airspeeds greater than the maximum UA operating airspeed recommended by the 

aircraft manufacturer.

4. The UA must be operated at an altitude of no more than 400 feet above ground level 

(AGL). Altitude must be reported in feet AGL.

5. The UA must be operated within visual line of sight (VLOS) of the PIC at all times. 

This requires the PIC to be able to use human vision unaided by any device other than 

corrective lenses, as specified on the PIC’s FAA-issued airman medical certificate or 

U.S. driver’s license.

6. All operations must utilize a visual observer (VO). The UA must be operated within 

the visual line of sight (VLOS) of the PIC and VO at all times. The VO may be used 

to satisfy the VLOS requirement as long as the PIC always maintains VLOS 

capability. The VO and PIC must be able to communicate verbally at all times; 

electronic messaging or texting is not permitted during flight operations. The PIC 

must be designated before the flight and cannot transfer his or her designation for the 
4

duration of the flight. The PIC must ensure that the VO can perform the duties 

required of the VO.

7. This exemption and all documents needed to operate the UAS and conduct its 

operations in accordance with the conditions and limitations stated in this grant of 

exemption, are hereinafter referred to as the operating documents. The operating 

documents must be accessible during UAS operations and made available to the 

Administrator upon request. If a discrepancy exists between the conditions and 

limitations in this exemption and the procedures outlined in the operating documents, 

the conditions and limitations herein take precedence and must be followed. 

Otherwise, the operator must follow the procedures as outlined in its operating 

documents. The operator may update or revise its operating documents. It is the 

operator’s responsibility to track such revisions and present updated and revised 

documents to the Administrator or any law enforcement official upon request. The 

operator must also present updated and revised documents if it petitions for extension 

or amendment to this grant of exemption. If the operator determines that any update 

or revision would affect the basis upon which the FAA granted this exemption, then 

the operator must petition for an amendment to its grant of exemption. The FAA’s 

UAS Integration Office (AFS−80) may be contacted if questions arise regarding 

updates or revisions to the operating documents.

8. Any UAS that has undergone maintenance or alterations that affect the UAS operation 

or flight characteristics, e.g. replacement of a flight critical component, must undergo 

a functional test flight prior to conducting further operations under this exemption. 

Functional test flights may only be conducted by a PIC with a VO and must remain at 

least 500 feet from other people. The functional test flight must be conducted in such 

a manner so as to not pose an undue hazard to persons and property.

9. The operator is responsible for maintaining and inspecting the UAS to ensure that it is 

in a condition for safe operation.

10. Prior to each flight, the PIC must conduct a pre-flight inspection and determine the 

UAS is in a condition for safe flight. The pre-flight inspection must account for all 

potential discrepancies, e.g. inoperable components, items, or equipment. If the 

inspection reveals a condition that affects the safe operation of the UAS, the aircraft is 

prohibited from operating until the necessary maintenance has been performed and the 

UAS is found to be in a condition for safe flight.

11. The operator must follow the UAS manufacturer’s maintenance, overhaul, 

replacement, inspection, and life limit requirements for the aircraft and 

aircraft components.

12. Each UAS operated under this exemption must comply with all manufacturer 

safety bulletins.
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13. Under this grant of exemption, a PIC must hold either an airline transport, 

commercial, private, recreational, or sport pilot certificate. The PIC must also hold a 

current FAA airman medical certificate or a valid U.S. driver’s license issued by a 

state, the District of Columbia, Puerto Rico, a territory, a possession, or the Federal 

government. The PIC must also meet the flight review requirements specified in 

14 CFR § 61.56 in an aircraft in which the PIC is rated on his or her pilot certificate.

14. The operator may not permit any PIC to operate unless the PIC demonstrates the 

ability to safely operate the UAS in a manner consistent with how the UAS will be 

operated under this exemption, including evasive and emergency maneuvers and 

maintaining appropriate distances from persons, vessels, vehicles and structures. PIC 

qualification flight hours and currency must be logged in a manner consistent with 

14 CFR § 61.51(b). Flights for the purposes of training the operator’s PICs and VOs 

(training, proficiency, and experience-building) and determining the PIC’s ability to 

safely operate the UAS in a manner consistent with how the UAS will be operated 

under this exemption are permitted under the terms of this exemption. However, 

training operations may only be conducted during dedicated training sessions. During 

training, proficiency, and experience-building flights, all persons not essential for 

flight operations are considered nonparticipants, and the PIC must operate the UA 

with appropriate distance from nonparticipants in accordance with 14 CFR § 91.119.

15. UAS operations may not be conducted during night, as defined in 14 CFR § 1.1. All 

operations must be conducted under visual meteorological conditions (VMC). Flights 

under special visual flight rules (SVFR) are not authorized.

16. The UA may not operate within 5 nautical miles of an airport reference point (ARP) as 

denoted in the current FAA Airport/Facility Directory (AFD) or for airports not 

denoted with an ARP, the center of the airport symbol as denoted on the current 

FAA-published aeronautical chart, unless a letter of agreement with that airport’s 

management is obtained or otherwise permitted by a COA issued to the exemption 

holder. The letter of agreement with the airport management must be made available 

to the Administrator or any law enforcement official upon request.

17. The UA may not be operated less than 500 feet below or less than 2,000 feet 

horizontally from a cloud or when visibility is less than 3 statute miles from the PIC.

18. If the UAS loses communications or loses its GPS signal, the UA must return to a 

pre-determined location within the private or controlled-access property.

19. The PIC must abort the flight in the event of unpredicted obstacles or emergencies.

20. The PIC is prohibited from beginning a flight unless (considering wind and forecast 

weather conditions) there is enough available power for the UA to conduct the 

intended operation and to operate after that for at least five minutes or with the reserve 

power recommended by the manufacturer if greater.
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21. Air Traffic Organization (ATO) Certificate of Waiver or Authorization (COA). All 

operations shall be conducted in accordance with an ATO-issued COA. The 

exemption holder may apply for a new or amended COA if it intends to conduct 

operations that cannot be conducted under the terms of the attached COA.

22. All aircraft operated in accordance with this exemption must be identified by serial 

number, registered in accordance with 14 CFR part 47, and have identification 

(N−Number) markings in accordance with 14 CFR part 45, Subpart C. Markings must 

be as large as practicable.

23. Documents used by the operator to ensure the safe operation and flight of the UAS and 

any documents required under 14 CFR §§ 91.9 and 91.203 must be available to the 

PIC at the Ground Control Station of the UAS any time the aircraft is operating. These 

documents must be made available to the Administrator or any law enforcement 

official upon request.

24. The UA must remain clear and give way to all manned aviation operations and 

activities at all times. 

25. The UAS may not be operated by the PIC from any moving device or vehicle. 

26. All Flight operations must be conducted at least 500 feet from all nonparticipating 

persons, vessels, vehicles, and structures unless:

a. Barriers or structures are present that sufficiently protect nonparticipating persons 

from the UA and/or debris in the event of an accident. The operator must ensure 

that nonparticipating persons remain under such protection. If a situation arises 

where nonparticipating persons leave such protection and are within 500 feet of 

the UA, flight operations must cease immediately in a manner ensuring the safety 

of nonparticipating persons; and

b. The owner/controller of any vessels, vehicles or structures has granted permission 

for operating closer to those objects and the PIC has made a safety assessment of 

the risk of operating closer to those objects and determined that it does not present 

an undue hazard.

The PIC, VO, operator trainees or essential persons are not considered 

nonparticipating persons under this exemption.

27. All operations shall be conducted over private or controlled-access property with 

permission from the property owner/controller or authorized representative. 

Permission from property owner/controller or authorized representative will be 

obtained for each flight to be conducted.

28. Any incident, accident, or flight operation that transgresses the lateral or vertical 

boundaries of the operational area as defined by the applicable COA must be reported 
7

to the FAA's UAS Integration Office (AFS−80) within 24 hours. Accidents must be 

reported to the National Transportation Safety Board (NTSB) per instructions 

contained on the NTSB Web site: www.ntsb.gov.

If this exemption permits operations for the purpose of closed-set motion picture and 

television filming and production, the following additional conditions and limitations apply.

29. The operator must have a motion picture and television operations manual (MPTOM) 

as documented in this grant of exemption.

30. At least 3 days before aerial filming, the operator of the UAS affected by this 

exemption must submit a written Plan of Activities to the local Flight Standards 

District Office (FSDO) with jurisdiction over the area of proposed filming. The 3-day 

notification may be waived with the concurrence of the FSDO. The plan of activities 

must include at least the following:

a. Dates and times for all flights;

b. Name and phone number of the operator for the UAS aerial filming conducted 

under this grant of exemption;

c. Name and phone number of the person responsible for the on-scene operation of 

the UAS;

d. Make, model, and serial or N−Number of UAS to be used;

e. Name and certificate number of UAS PICs involved in the aerial filming;

f. A statement that the operator has obtained permission from property owners and/or 

local officials to conduct the filming production event; the list of those who gave 

permission must be made available to the inspector upon request;

g. Signature of exemption holder or representative; and

h. A description of the flight activity, including maps or diagrams of any area, city, 

town, county, and/or state over which filming will be conducted and the altitudes 

essential to accomplish the operation.

31. Flight operations may be conducted closer than 500 feet from participating persons 

consenting to be involved and necessary for the filming production, as specified in the 

exemption holder’s MPTOM.

Unless otherwise specified in this grant of exemption, the UAS, the UAS PIC, and the UAS 

operations must comply with all applicable parts of 14 CFR including, but not limited to, 

parts 45, 47, 61, and 91.
8

This exemption terminates on March 31, 2017, unless sooner superseded or rescinded.

Sincerely,

/s/

John S. Duncan

Director, Flight Standards Service
Singer's Creations 

4075 Linglestown Road 

PMB #333 

Harrisburg, PA 17112 

717-576-2707 

mike@singerscreations.com 

Zui5 ;.:·.q ~)o " ,:. l·, ••••• J .1--\ ti• ,. 1 

March 17, 2015 

U.S. Department of Transportation, Docket Operations 

West Building Ground Floor, Room W12-140 

1200 New Jersey Avenue, SE . I 

Washington, DC 20590 

Re: Application for Amendment to Exemption 11191, Singer's Creations Regulatory Docket 

No. FAA-2014-Q915 

Dear Sir or Madam: 

Onr~ar~h 3.,. :~~~~-•. th'~:·FAA :i~s~~xe~pti6n':1~·19.1 :(~er~i-~a~~~-r! ~~~e~~ti~n·~~;-.t~ 'Singer's 

Creation's; allowing comm~rciaJ:oper"ations Of-it{StJA uiide'(Section' 3'33 of-the'FA'A' ,, 

M'oClen1ization··aii"d Reform Act of. 2012: Singer's·Creations:is re<fuesting·that'the exemption 

be amended since some of the requirements imposed by the FAA are (1) not required in 

orde·r to pr~vide ~ level of s·afety that is equal to the safety provided by existing rules, (2) 

create a dangerous situation that greatly reduces the safety provided by existing rules, (3) 

create an unnecessary burden that is detrimental to Singer's Creations' operations, and/or 

(4) are not in the public interest. 

•• 

__ S_ingeL._s_Cr.eati_o_l}_s iss~qu_esting th.at th~.FAAji..!Jlend the exe.mgtio.n...!;>_y_r:_emo_vLng_andLo.r__ --~~­

modifYfng· the following requirements: (1) the require'me.nt for the PIC to hoid a pri.vate pilot 

certificate, (2) the requirement for a visual observer (VO) to be used in all UAS operations, 

and (3) the requirement to obtain a Certificate of Waiver or Authorization (COA) prior to 

conducting any operations. 

Private P_ilot Cert!ficate Require~ent . . .. --~· "" - .. '• l I 

' ' 

Siri'ger''s'Cre.atfo'ns requests thadhef'exemption be amended tora'llovit. operations without 'a· 

phvate;pilot.certifi-·cafe. Per 49 ·lJSC § :44 7i'l, ·Singe·r• s' Cre'a'tion·s~may ·not ser:'ve:in ariy 

capacity ·as an ail:'ma·n:with' respecffo·a ·Civil :aifcr:aft in"air· c·o·mmerce withoUt a'n·arrmari 1- :.-

certif~ca~e author~zing the airman to serve in the capacity for which the certificate was 
issued. The FAA does not possess the authority to exempt Singer's Creations from this 

statutory requirement. However, the FAA has been tasked with deciding which airman 

certificate authorizes the airman to serve in the capacity for which the certificate was 

issued. In the approved exemption, the FAA determined that a private pilot certificate is the 

airman certificate that was issued for the intended operation-- using an unmanned aircraft 

system (UAS) to conduct aerial photography and videography for homeowners, realtors, 

home builders, home contractors, and/or home inspectors for real estate marketing and 

inspections of home exteriors. 

On February 15, 2015 (16 days prior to when the exemption was approved}, the FAA 

announced new proposed rules for SUAS1. In that document, the FAA stated the following: 

--"In addition to obtaining an aii·worttliness certifiC-ate, an{ person servingas-an -- -

airman in the operation of a small UAS must obtain an airman certificate. 49 U.S.C. 

44711(a)(2)(A). The statute defines an "airman" to include an individual who is "in 

command, or as pilot, mechanic, or member of the crew, who navigates aircraft 

when under way." 49 U.S.C. 40102(a}(8)(A). Because the person operating the small 

UAS is in command and is a member of the crew who navigates the aircraft, that 

person is an airman and must obtain an airman certificate. 

Under current pilot certification regulations, depending on the type of operation, the 

operator of the small UAS currently must obtain either a private pilot certificate or a 

commercial pilot certificate. A private pilot certificate cannot be used to operate a 

small UAS for compensation or hire unless the flight is only incidental to the 

operator's business or employment. Typically, to obtain a private pilot certificate, 

the small UAS operator currently has to: {1) Receive training in specific aeronautical 

knowledge areas; (2) receive training from an authorized instructor on specific areas 

of aircraft operation; {3) obtain a minimum of 40 hours of flight experience; and (4) 

- obtain~a-third-dass-airman-medic;al-c::ertific;ate:-Gonversely holding-at-least-acommercial pilot certificate allows the small UAS to generally be used for 

compensation or hire, but is more difficult to obtain. In addition to the requirements 

necessary to obtain a private pilot certificate, applicants for a commercial pilot 

certificate currently need to also obtain 250 hours of flight time, satisfy extensive 

testing requirements, and obtain a second-class airman medical certificate. 

While these airman certification requirements are necessary for manned aircraft 

operations, they impose an unnecessary burden for many small UAS operations. This 

is because a person typically obtains a private or commercial pilot certificate by 

1 http://www .gpo .gov /fdsys/p kg/F R-2015-02-23/pdf/2015-03544.pdf 
--~--~---~--------------,-----------------~ 

learning how to operate a manned aircraft. Much of that knowledge would not be 

applicable to small UAS operations because a small UAS is operated differently than 

a manned aircraft. In addition, the knowledge currently necessary to obtain a private 

or commercial pilot certificate would not equip the certificate holder with the tools 

necessary to safely operate a small UAS. Specifically, applicants for a private or 

commercial pilot certificate currently are not trained in how to deal with the "seeand-avoid" and loss-of-positive-control safety issues that are unique to small 

unmanned aircraft. Thus, requiring persons wishing to operate a small UAS to obtain 

a private or commercial pilot certificate imposes the cost of certification on those 

persons, but does not result in a significant safety benefit because the process of 

obtaining the certificate does not equip those persons with the tools necessary to 

mitigate the"public~r:isk-posed by-smaii-UAS-operations~!' --- -~--

In addition to the FAA's recent findings, Singer's Creations believes requiring a private pilot 

certificate is not in the public interest because (1) the expenses incurred by obtaining a 

private pilot license and maintaining it will have to be passed on to Singer's Creations' 

customers, (2) flying manned aircraft is harmful to the environment, (3) flying manned 

aircraft poses a higher risk to people, property, and other aircraft than flying UAS, and (4) 

since Singer's Creations has no interest in flying manned aircraft, the bare minimum will be 

done in order to satisfy the requirement of obtaining and maintaining a private pilot 

certificate. Pilots whom are not deeply invested in flying manned aircraft pose a much 

greater risk to people, property, and other aircraft. 

Since 49 USC§ 44711 requires an airman certificate authorizing the airman to serve in the 

capacity for which it was issued, requiring a private pilot certificate does not satisfy this 

statutory requirement. This is evident since the FAA stated that obtaining a private pilot 

certificate for the purpose of operating a UAS (1) does not result in a significant safety 

benefit, (2) does not equip those persons with the tools necessary to mitigate the public 

risl< posed~oysniaWO:L\S operati~anao-(3') mucnoftliafl<i1owleage woula noCoe 

applicable to small UAS operations because a small UAS is operated differently than a 

manned aircraft. Furthermore, Singer's Creations believes requiring a private pilot 

certificate will (1) create an unnecessary burden that is detrimental to Singer's Creations' 

operations, (2) will not increase the level of safety, (3) will introduce dangerous situations 

that pose a much higher risk to people, property, and other aircraft, and (4) is not in the 

public interest. Furthermore, the FAA does not require a private pilot certificate for noncommercial operations that perform the same flights, so removing this requirement will still 

allow Singer's Creations to operate within a level of safety that is equal to the level of safety 

provided by existing rules. For those reasons, Singer's Creations would like this requirement 

to be removed from the exemption and for the FAA to require a certificate that allows the 
airman to serve in the capacity for which it was issued so that Singer's Creations is able to 

satisfy the statutory requirement in 49 USC§ 44711. 

Visual Observer Requirement 

Singer's Creations requests that the exemption be amended to allow Singer's Creations to 

operate without aVO. Singer's Creations feels this requirement is not necessary for its 

proposed operations since (1) operations will always be conducted on private property, (2) 

operations will always be conducted in areas that are clear of~ people not involved in the 

operations, (3) the PIC will maintain VLOS at all times, and (4) requiring an additional staff 

member will burden Singer's Creations and is not in the public interest since it will add 

additional costs to the operations. Furthermore, the FAA does not require a VO for non-

- commercial operations- thatperforni-tiiesame fiig-hts,-so removing t~Ts recfuiremen·t wi!r"stiil 

allow Singer's Creations to operate within a level of safety that is equal to the level of safety 

provided by existing rul~s. For those reasons, Singer's Creations would like this requirement 

l 

to be removed from the exemption. 

Certificate of Waiver or Authorization Requirement 

Lastly, Singer's Creations requests that the exemption be amended to allow Singer's 

Creations to operate without a COA in Class G airspace, at 400 feet AGL or below, and at 

least five nautical miles from the geographic center of an airport unless a letter of 

agreement with the airport's management is obtained. The FAA does not require a COA for 

non-commercial operations in Class G airspace that perform the same flights, so removing 

this requirement will still allow Singer's Creations to operate within a level of safety that is 

equal to the level of safety provided by existing rules. Furthermore, this requirement 

creates an unnecessary burden that is detrimental to Singer's Creations' operations since 

most operations will take place in Class G airspace, at 400 feet AGL or below, and at least 

_______ five nautical mile~n:!_ th~ _g~g@R~ic ce~_ter Qf -'m}irQort. F_~pse reason~. Sing~e'-r'.;;:.s~~--.,.-..~ 

Creations would like the exemption to be amended so aCOA is only required when not 

operating in Class G airspace. 

If you have any questions, please contact me at your earliest convenience. 

Sincerely, 

Mike Singer 

Founder, Singer's Creations