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###### Department of Commerce

###### Office of the Secretary

                    The Department of Commerce will submit the following information collection request to the Office of Management and Budget (OMB) for review and clearance in accordance with the Paperwork Reduction Act of 1995, on or after the date of publication of this notice. We invite the general public and other Federal agencies to comment on proposed, and continuing information collections, which helps us assess the impact of our information collection requirements and minimize the public's reporting burden. Public comments were previously requested via the                     **Federal Register**                     on April 20, 2023, during a 60-day comment period. This notice allows for an additional 30 days for public comments.                

*Agency:*                     Office of the Secretary, Department of Commerce.                

*Title:*                     Improving Customer Experience (OMB Circular A-11, Section 280 Implementation).                

*OMB Control Number:*                     0690-0035.                

*Form Number(s):*                     None.                

*Type of Request:*                     Regular Submission, extension without change of a currently approved collection.                

*Number of Respondents:*                     300,000.                

*Average Hours per Response:*                     Varied, dependent upon the data collection method used. The possible response time to complete a questionnaire or survey may be 3 minutes or up to 2 hours to participate in an interview or focus group.                

*Burden Hours:*                     27,725.                

*Needs and Uses:*                     The results will be used to improve the delivery of Federal services and programs. It will also provide government-wide data on customer experience that can be displayed on                     *www.performance.gov*                     to help build transparency and accountability of Federal programs to the customers they serve.                

*Affected Public:*                     Collections will be targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the near future. For the purposes of this request, “customers” are individuals, businesses, and organizations that interact with a Federal Government agency or program, either directly or via                           ( print page 64409)                        a federal contractor. This could include individuals or households; businesses or other for-profit organizations; not-for-profit institutions; State, local or tribal governments; Federal government; and Universities.                

*Frequency:*                     Varied.                

*Respondent's Obligation:*                     Voluntary.                

                    This information collection request may be viewed at                     *www.reginfo.gov.*                     Follow the instructions to view the Department of Commerce collections currently under review by OMB.                

                    Written comments and recommendations for the proposed information collection should be submitted within 30 days of the publication of this notice on the following website                     *www.reginfo.gov/​public/​do/​PRAMain.*                     Find this particular information collection by selecting “Currently under 30-day Review—Open for Public Comments” or by using the search function and entering either the title of the collection or the OMB Control Number 0690-0035.                

Sheleen Dumas,

Department PRA Clearance Officer, Office of the Under Secretary for Economic Affairs, Commerce Department.

[FR Doc. 2023-20271 Filed 9-18-23; 8:45 am]

BILLING CODE 3510-17-P