General Release of all Claims



 EXHIBIT 10.24 
  
 GENERAL RELEASE OF ALL CLAIMS 
  

1.    This Agreement is made between Glenn Wienkoop (“Employee”) and Portal Software, Inc., (hereinafter generally
referred to as “Portal”). 
  
 2.    It is recognized herein that Employee’s employment with Portal terminated effective February 13, 2004 (the “Termination Date”), and that the consideration to be provided under the terms of this
Agreement is offered in compliance with the February 20, 2002 Agreement between Portal and Employee. 
  
 3.    Provided Employee executes, delivers to Portal, and does not revoke this General Release of All Claims, he will be paid the
gross amount of $630,000 in semi-monthly installments of $26,250.00 over the twelve (12) months following the effective date hereof. These semi-monthly installments will be paid on Portal’s regular payroll schedule. 
  
 4.    All required and authorized payroll deductions will
be withheld from the amounts to be paid to Employee under this Agreement. Employee’s rights in relation to stock options, including but not limited to his ability to exercise vested options following the Termination Date shall be governed by
the provisions of Employee’s stock option agreement(s) and the provisions of the stock option plans pursuant to which such options were originally granted. As of the Termination Date, Employee will be entitled to receive a refund of any accrued
but unused Employee Stock Purchase Plan (ESPP) contributions. Employee may elect optional health insurance continuation under COBRA following the Termination Date, at Employee’s expense. 
  
 5.    Employee agrees that he has been paid for all
accrued but unused vacation as well as all wages, salary and compensation due to him. 
  
 6.    In exchange for the above promises and agreements, Employee personally and for Employee’s heirs, legal representatives, estates and successors in interest does hereby completely release
and forever discharge Portal, its related entities and the respective officers, directors, agents, employees, attorneys, successors and assigns of Portal and its related entities (collectively, “Released Parties”) from any and all claims,
rights, demands, actions, obligations, liabilities, and causes of action of any and every kind, nature and character whatsoever, whether known or unknown, whether based on a tort, contract, statute, or any other theory of recovery, and whether for
compensatory or punitive damages, which Employee may now have or has ever had, arising from any matter whatsoever, including but not limited to Employee’s employment with Portal, the termination of his employment, or the manner in which that
employment terminated, including without limitation all wrongful discharge actions; all actions arising under the Americans with Disabilities Act, the Age Discrimination in Employment Act (“ADEA”), Title VII of the Civil Rights Act of
1964, the California Fair Employment and Housing Act, or any other federal, state or local statute which may be held applicable; all actions for breach of contract or the covenant of good faith and fair dealing; and all tort claims. This Release
does not apply to claims for workers’ compensation insurance benefits under the terms of any workers’ 








 
compensation insurance policy or fund, unemployment or any unemployment or state disability insurance benefits pursuant to the terms of applicable state law,
continued participation in certain of the Company’s group benefit plans pursuant to the federal law known as COBRA, or to claims challenging the validity of the waiver of rights under the ADEA. Furthermore, nothing in this Agreement affects the
Indemnification Agreement which is attached as Exhibit A, and that Agreement shall survive and continue in accordance with its terms and conditions as shall any coverage of employee under the Company’s DNO, E&O, or other policies of
insurance, as may be provided in such policies of insurance. 
  
 7.    Employee understands and hereby agrees that by signing this Agreement and by accepting the payments described above, except as expressly set forth herein, Employee gives up any and all rights Employee may have
to file any claim or action against Portal or Released Parties which Employee may now have or has ever had with respect to any matter, including but not limited to any matter pertaining to or arising from Employee’s employment or termination of
employment with Portal. In addition, Employee hereby waives any and all rights or benefits which Employee may have under the terms of section 1542 of the California Civil Code, which section is set forth as follows: 
  

	 	Section  1542:	A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have
materially affected his settlement with debtor. 

  
 8.    Employee represents that Employee does not have pending against Portal or any employee, agent, officer, or director of Portal any claim, charge, or action in or within any federal, state, or local court or
administrative agency. Employee agrees, to the extent necessary to effectuate the provisions of this Agreement, within ten (10) days after the effective date of this Agreement, to cause to be dismissed, withdrawn or discontinued all complaints or
proceedings instituted by Employee against Portal with any state or federal administrative agency or judicial body, with copies of relevant documents delivered to Portal within the same time period. Employee also agrees not to initiate, assist,
support, join, participate in, encourage, or actively cooperate in the pursuit of any employment-related legal claims against Portal or its employees or agents, whether the claims are brought on Employee’s own behalf or on behalf of any other
person or entity. Nothing in this Paragraph will preclude Employee from testifying truthfully in any legal proceeding pursuant to subpoena or other legal process. Portal represents that it currently has no knowledge of claims against Employee and
has no present intentions to bring any claims against Employee. 
  
 9.    It is understood and agreed that this is a compromise settlement of a disputed claim or potential disputed claims, and that the furnishing of the consideration for this General Release of All Claims shall not be
deemed or construed as an admission of any wrongdoing, deficiency, liability or responsibility at any time for any purpose. 
  
 10.    Employee agrees to hereby waive any alleged right to employment or-re-employment with Portal. 
  

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 11.    Employee understands and acknowledges Employee’s continuing obligations
to Portal under the Proprietary Information and Inventions Agreement, a copy of which is attached as Exhibit B, or any similar predecessor agreement previously executed by Employee (“Nondisclosure Agreement”). Further, Employee agrees that
for a period of twelve (12) months from the Termination Date, Employee will not directly or indirectly, either for Employee or for any other person or business entity: (a) solicit or encourage any employee of Portal (whether through recruiting,
interviewing participating in the extension of an employment offer or any other means) to either: (i) terminate his or her employment with Portal, or (ii) accept employment with any subsequent employer with whom Employee is affiliated or associated
in any way. In the event of any breach by Employee of this Paragraph, Portal shall immediately cease making any payments or providing any benefits to Employee under this Agreement and the waivers and release that Employee agreed to in this Agreement
shall remain in full force and effect at all times in the future. 
  
 12.    Employee and Portal both agree that now and forever they will keep the terms and monetary severance amount of the Agreement completely confidential, and that they will not disclose such to any other person or
indirectly. As exceptions to the foregoing, and the only exceptions, the parties may disclose the terms and monetary amount of this Agreement to their attorneys, tax advisors, accountants and immediate family members (defined as and limited to
parents, spouse, siblings and children) who shall be advised of its confidentiality and the parties may make such disclosures of the terms and monetary amount of the Agreement as are required by law or as necessary for legitimate enforcement or
compliance purposes. 
  
 13.    Employee
further agrees that Employee shall not disparage Portal Software, Inc. or its affiliated companies, or their products, owners, agents, employees, attorneys, and any persons related to or acting on behalf of Portal. Employee shall be responsible and
liable for any damages caused by any such disparagement. Portal agrees that it will not disparage Employee in any authorized public Portal corporate communications. Employee will have the opportunity to comment on any press release regarding his
departure from Portal prior to issuance of such release. If any prospective employer of Employee makes a request to Portal for a reference concerning Employee, Portal will respond to the request by providing only the dates of Employee’s
employment and the position(s) held. 
  
 14.    The parties agree that except as may be limited or restricted by law, any dispute of any kind whatsoever arising from the subject matter of this Agreement, including claims regarding this Agreement, shall be
resolved under the following procedures: 
  

	 	a.	 	The party claiming to be aggrieved shall furnish to the other party, within thirty (30) days of the disputed action, a written statement of the grievance identifying any witnesses
or documents that support the grievance and the relief requested or proposed. Employee is required to furnish the written statement of grievance to Portal’s General Counsel, 10200 South De Anza Boulevard, Cupertino, CA 95014.


  

	 	b.	 	 If the grievance is denied, the parties agree that the dispute shall be resolved by final and binding arbitration. A single arbitrator shall be mutually selected by
the parties. If no agreement on the selection is reached within fifteen (15) 



  

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days, then a neutral arbitrator shall be selected under the Expedited Labor Arbitration Rules of the American Arbitration Association, except that the
arbitrator shall be selected by alternately striking names from the panel of five (5) neutral labor or employment arbitrators designated by the American Arbitration Association. The arbitrator shall have the authority to grant the requested relief
if authorized by law; provided, however, that nothing herein shall limit the right of Portal to obtain injunctive relief to prevent a violation of the Nondisclosure Agreement. 


  

	 	c.	 	Arbitration shall be the exclusive and final remedy for any dispute between the parties, and the parties agree that no dispute shall be submitted to arbitration where the party
claiming to be aggrieved has not complied with the preliminary steps provided for above. 

  
 In the event that the dispute resolution procedure described herein is prohibited by law with respect to any issue or claim which may arise, any other appropriate lawful forum and remedies shall be available to the
party allegedly aggrieved. 
  
 15.    Each
party agrees and assumes the risk that any fact with respect to any matter covered in this Agreement may hereafter be found to be other than or different from the facts it believes at the time of this Agreement to be true, and agrees that this
Agreement shall be and will remain effective notwithstanding any such difference in fact. Should any provision of this Agreement be declared or be determined by any court to be illegal or invalid, the validity of the remaining parts or provisions
shall not be effected thereby and said illegal or invalid part, term or provision(s) shall be deemed not to be a part of this Agreement. 
  
 16.    This Severance Agreement and General Release of All Claims incorporates the entire understanding among the parties, and recites
the sole consideration for the promises exchanged herein and supersedes and cancels any prior or contemporaneous written or oral agreements between the parties except as expressly set forth herein. In reaching this Agreement, no party has relied
upon any representation or promise except those expressly set forth herein. This Agreement shall in all cases be interpreted in accordance with its fair meaning, and not strictly for or against either party hereto. This Agreement will be governed by
and construed in accordance with California law. Modifications, if any, to this Agreement must be in writing and executed by the party against whom enforcement is sought. 
  
 17.    Employee understands and agrees that Employee: 
  

	 	a.	 	Has carefully read and fully understands all of the provisions of this Agreement; 

  

	 	b.	 	Is, through this Agreement, releasing Portal from any and all claims Employee may have against the company; 

  

	 	c.	 	Knowingly and voluntarily agrees to all of the terms set forth in this Agreement; 

  

	 	d.	 	Knowingly and voluntarily intends to be legally bound by the same. 

  

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 18.    Employee acknowledges that Employee is waiving and releasing any rights
Employee may have under the Age Discrimination in Employment Act. Employee further acknowledges that: 
  

	 	a.	 	Employee may have, and has had at least twenty-one (21) days after receipt of this Agreement within which Employee may review and consider, discuss with an attorney of
Employee’s own choosing, and decide to execute or not execute this Agreement; 

  

	 	b.	 	Employee has seven (7) days after the execution of this Agreement within which Employee may revoke this Agreement; 

  

	 	c.	 	In order to revoke this Agreement, Employee must deliver to Portal’s Vice President of Human Resources on or before seven (7) days after the execution of this Agreement, a
letter stating that Employee is revoking this Agreement; and 

  

	 	d.	 	That this Agreement shall not become effective or enforceable until after the expiration of seven (7) days following the date Employee executes this Agreement (the “Effective
Date”). 

  
  

					
	 	 	 	 	 
			
	 Dated:                                     
                                        
             
	 	 	 	                                       
                                        
                         

	 	 	 	 	Glenn Wienkoop
	 	 	 	 	 
			
	  	 	 	 	 Address:                                     
                                        
         

	 	 	 	 	                                      
                                        
                         
	 	 	 	 	 
	 	 	 	 	 
	 	 	 	 	 Portal Software, Inc.

	  
 Dated:                                     
                                        
             
	 	 	 	  
 By:                                      
                                        
                  
  
 Name:                                     
                                        
             
  
 Title:                                     
                                        
               

	 	 	 	 	 

  

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