EX-10.3



 Exhibit 10.3 

EXECUTION VERSION 
 BANK OF
AMERICA, N.A. 
 MERRILL LYNCH, PIERCE, FENNER & 

SMITH INCORPORATED 
 1 Bryant
Park 
 New York, New York 10036 

CONFIDENTIAL 
 April 15, 2016

 COMMITMENT LETTER 
 Mitel
Networks Corporation 
 350 Legget Drive 
 Ottawa, Ontario,
Canada K2K 2W7 
 Attention: Steve Spooner, Chief Financial Officer 
  

	 	Re:	Project Planet 

 Ladies and Gentlemen: 

You have advised Bank of America, N.A. (“Bank of America”) and Merrill Lynch, Pierce, Fenner & Smith
Incorporated (“MLPFS”, which term shall include MLPFS’s designated affiliate for any purpose hereunder) (collectively, the “Commitment Parties”, “we” or
“us”) that Mitel Networks Corporation, a corporation organized under the federal laws of Canada (the “Acquiror” or “you”), intends to: 

(a) acquire, through a newly formed, wholly-owned subsidiary organized under the laws of Delaware (“Merger Sub”), all
of the issued and outstanding capital stock of all classes (the “Shares”) of a company identified to us and code named “Pluto” (the “Target” and, together with its subsidiaries,
the “Acquired Business”) by way of, on the Closing Date (as defined in Exhibit A), a merger of Merger Sub with and into the Target (“Acquisition”) in accordance with the Acquisition Agreement
and all applicable law, with the Target as the surviving corporation of the Acquisition; and 
 (b) refinance (together with any applicable
prepayment premium or fee, with the commitments thereunder being terminated, and, except in the case of any security arrangements that will remain in place (either in their existing form or subject to any amendments, restatements, supplements or
other modifications entered into in connection with the Transactions in consultation with applicable local counsel), all guarantees and security in respect thereof being released) all of the existing funded indebtedness (the “Existing
Debt”) of each of the Acquiror and its subsidiaries and the Acquired Business (the “Refinancing”). Capitalized terms used but not defined herein and defined in any exhibit hereto have the meanings assigned to
them in such exhibit. 
 You have advised us that the total cash purchase price for the Acquisition (including fees, commissions and
expenses and the Refinancing) (the “Purchase Price”) will be financed from the following sources: 







 (i) borrowings under a $35.0 million senior secured first lien revolving credit facility having
the terms set forth in Exhibit A hereto (the “Revolving Credit Facility”), it being understood and agreed that no more than $10.0 million of borrowings under the Revolving Credit Facility may be used on the
Closing Date to finance the Acquisition and for the payment of fees and expenses (including upfront fees or original issue discount) payable in connection with the Facilities (as defined below), 

(ii) a $1,050.0 million senior secured first lien term loan facility (as such amount may be increased by the amount of any Flex Term Loans (as
defined in the Fee Letter)) having the terms set forth in Exhibit A hereto (the “Term Loan Facility” and, together with the Revolving Credit Facility, the “Facilities”), and 

(iii) available cash on hand of the Acquiror and the Target. 

The transactions described in clauses (i) and (ii) above are referred to as the “Debt Financing” and,
together with the Acquisition and the Refinancing and the payment of all related fees, commissions and expenses are collectively referred to as the “Transactions.” You and your subsidiaries (including the Target and its
subsidiaries) are collectively referred to herein as the “Company”. As used in this Commitment Letter and the other Debt Financing Letters (as defined below), the words “include,” “includes” and
“including” shall be deemed to be followed by the phrase “without limitation.” 
 1. The Commitments. 

In connection with the foregoing, Bank of America (the “Initial Lender”) is pleased to inform you that it hereby
commits directly or through one or more of its affiliates, to provide 100% of the Term Loan Facility and 100% of the Revolving Credit Facility. 

The commitments described in this Section 1 are collectively referred to herein as the “Commitments.” The
Initial Lender’s obligation to the Borrowers to fund the Facilities on the Closing Date is subject only to the specified closing conditions set forth in Section 3 of this letter (this letter, including the exhibits, schedules and
annexes hereto, collectively, this “Commitment Letter”) and on Exhibit B and Exhibit C hereto. Notwithstanding anything to the contrary in this Commitment Letter or the fee letter dated as of the date hereof
(the “Fee Letter” and, together with this Commitment Letter, the “Debt Financing Letters”), among you and each of us, except as otherwise set forth in Exhibit A, Exhibit B and Exhibit
C hereto, the terms of this Commitment Letter are intended as an outline of certain of the material provisions of the Facilities, but do not include all of the terms, covenants, representations, warranties, default clauses and other provisions
that will be contained in the definitive documents relating to the Debt Financing, which shall be prepared by our counsel (collectively, the “Definitive Debt Documents”); provided, that the credit agreement in respect
of the Facilities shall not contain any (x) representations and warranties other than those described under the caption “Representations and Warranties” as set forth in Exhibit A hereto, (y) any affirmative, negative or
financial covenants other than those described under the captions “Affirmative Covenants”, “Negative Covenants” and “Financial Covenant” as set forth in Exhibit A hereto or (z) any defaults or events of
default other than those described under the caption “Events of Default” as set forth in Exhibit A hereto; and further provided that there shall be no closing condition (express or implied) to the Facilities contained in
the Definitive Debt Documents that is not 

  
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specifically set forth in Section 3 hereof or on Exhibit B or Exhibit C to this Commitment Letter. Those matters that are not covered or made clear in the Debt Financing
Letters are subject to mutual agreement of each of the parties hereto. No party hereto has been authorized by us to make any oral or written statements or representations that are inconsistent with the Debt Financing Letters. 

2. Titles and Roles. As consideration for the Commitments, you hereby retain and will cause your affiliates to retain (i) MLPFS or
its respective designee to act as sole lead arranger and sole bookrunner in connection with the Facilities (in such capacities, the “Arranger” and), and (ii) Bank of America or its designees to act as sole administrative
agent and sole collateral agent in connection with the Facilities. It is further agreed that MLPFS will have “left side” designation and shall appear on the top left of any offering or marketing materials in respect of the Facilities and
shall hold the leading role and responsibilities associated with such designation, including maintaining sole “physical books” and syndication rights in respect of the Facilities. You further agree that no other titles shall be awarded and
no compensation (other than that expressly contemplated by the Debt Financing Letters) shall be paid in order to obtain any commitments with respect to the Facilities, unless you and each of us shall reasonably agree; provided that the
parties hereto acknowledge and agree that the Commitment Parties may share all or a portion of the fees payable to them in connection with the Debt Financing with one or more persons with whom any Commitment Party has entered into a participation
agreement on the date hereof with respect to any portion of the Commitments. 
 3. Conditions Precedent. The closing of the
Facilities and the making of the initial loans and other extensions of credit under the Facilities on the Closing Date are conditioned solely upon satisfaction or waiver by us of each of the following conditions: (i) since the date of the
Acquisition Agreement, there shall not have occurred any Target Material Adverse Effect (as defined below), (ii) since the date of the Acquisition Agreement, there shall not have occurred any Material Adverse Effect (as defined below),
(iii) the Specified Purchase Agreement Representations (as defined below) shall be true and correct in all material respects (provided, that any representation and warranty that is qualified as to “materiality,” “material
adverse effect” or similar language shall be true and correct in all respects (after giving effect to any such qualification therein)) and (iv) the other conditions expressly set forth in Exhibit B and Exhibit C to this
Commitment Letter. 
 For purposes hereof, the following terms shall have the following meanings: 

“Target Material Adverse Effect” means (with capitalized terms used in this definition having the meanings assigned
thereto in the Acquisition Agreement) any effect, change, condition, fact, development, occurrence or event that, individually or in the aggregate with all other effects, changes, conditions, facts, developments, occurrences or events, has had or
would reasonably be expected to have a material adverse effect on the business, results of operations, or condition (financial or otherwise), of the Company and its Subsidiaries, taken as a whole, excluding any effect, change, condition, fact,
development, occurrence or event resulting from or arising out of (i) changes in the financial, securities or credit markets or general economic, regulatory or political conditions in the United States or any non-U.S. jurisdiction,
(ii) changes or conditions generally affecting the industries, markets or geographical areas in which the Company or any of its Subsidiaries operate, (iii) geopolitical conditions, the outbreak or escalation of hostilities, civil
disobedience, acts of war, sabotage or terrorism or any escalation or 

  
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worsening of the foregoing or any natural disasters (including hurricanes, tornadoes, floods or earthquakes), (iv) changes or proposed changes in Law or authoritative interpretation thereof,
(v) changes in GAAP or authoritative interpretation thereof, (vi) any action taken or not taken, in each case, by Parent, Merger Sub or their respective Affiliates or by the Company or its Subsidiaries or their respective Affiliates at the
written request of Parent or as required by the terms, conditions or restrictions of this Agreement, (vii) the entry into, the public announcement of, or pendency of this Agreement and the Transactions (it being understood that this clause
(vii) shall not apply to any representation or warranty of the Company herein that is expressly intended to address the consequences of the execution, delivery or performance of this Agreement), (viii) any failure by the Company and its
Subsidiaries to meet any internal or published projections, forecasts or predictions in respect of financial or operating performance for any future period, or (ix) any change in the market price or trading volume of the Company’s
securities or in its credit ratings; provided, however, (A) in the case of clauses (i), (ii), (iii), (iv) and (v), any effect, change, condition, fact, development, occurrence or event resulting from or arising out of the
matters referred to therein shall not be excluded to the extent the same disproportionately affects (individually or together with other effects, changes, conditions, facts, developments, occurrences or events) the Company and its Subsidiaries,
taken as a whole, as compared to other similarly situated Persons operating in the same industry in which the Company and its Subsidiaries operate; and (B) in the case of clauses (viii) and (ix), the underlying causes of any failure or
adverse change shall not be excluded unless otherwise specifically excluded by clauses (i) through (vii). 
 “Material
Adverse Effect” means (with capitalized terms used in this definition having the meanings assigned thereto in the Acquisition Agreement) any effect, change, condition, fact, development, occurrence or event that, individually or in the
aggregate with all other effects, changes, conditions, facts, developments, occurrences or events, has had or would reasonably be expected to have a material adverse effect on the business, results of operations, or condition (financial or
otherwise), of Parent, Company and their respective Subsidiaries, taken as a whole, excluding any effect, change, condition, fact, development, occurrence or event resulting from or arising out of (i) changes in the financial, securities or
credit markets or general economic, regulatory or political conditions in Canada, the United States or any other jurisdiction, (ii) changes or conditions generally affecting the industries, markets or geographical areas in which Parent, Company
or any of their respective Subsidiaries operate, (iii) geopolitical conditions, the outbreak or escalation of hostilities, civil disobedience, acts of war, sabotage or terrorism or any escalation or worsening of the foregoing or any natural
disasters (including hurricanes, tornadoes, floods or earthquakes), (iv) changes or proposed changes in Law or authoritative interpretation thereof, (v) changes in GAAP or authoritative interpretation thereof, (vi) any action taken or
not taken, in each case, by Parent, Merger Sub or their respective Affiliates or by the Company or its Subsidiaries or their respective Affiliates at the written request of Parent or the Company (as applicable) or as required by the terms,
conditions or restrictions of this Agreement or the Transactions, (vii) the entry into, the public announcement of, or pendency of this Agreement (it being understood that this clause (vii) shall not apply to any representation or warranty
of Parent or Company herein that is expressly intended to address the consequences of the execution, delivery or performance of this Agreement), (viii) any failure by Parent and its Subsidiaries or Company and its Subsidiaries to meet any
internal or published projections, forecasts or predictions in respect of financial or operating performance for any future period, or (ix) any change in the market price or trading volume of Parent or Company


  
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securities or in their respective credit ratings; provided, however, (A) in the case of clauses (i), (ii), (iii) , (iv) and (v), any effect, change, condition, fact,
development, occurrence or event resulting from or arising out of the matters referred to therein shall not be excluded to the extent the same disproportionately affects (individually or together with other effects, changes, conditions, facts,
developments, occurrences or events) Parent, Company and their respective Subsidiaries, taken as a whole, as compared to other similarly situated Persons operating in the same industry in which Parent, Company and their respective Subsidiaries
operate; and (B) in the case of clauses (viii) and (ix), the underlying causes of any failure or adverse change shall not be excluded unless otherwise specifically excluded by clauses (i) through (vii). 

Notwithstanding anything in the Debt Financing Letters, the Definitive Debt Documents or any other letter agreement or other undertaking
concerning the financing of the Transactions to the contrary, (i) the only representations and warranties the accuracy of which shall be a condition to the availability of the Facilities and the making of the initial loans and other extensions
of credit on the Closing Date shall be (A) such of the representations and warranties with respect to the Acquired Business in the Acquisition Agreement (as hereinafter defined) as are material to the interests of the Lenders or the Arranger
(in their capacities as such), but only to the extent that you have (or your applicable affiliate has) the right (determined without regard to any notice requirement) to terminate your (or its) obligations under the Acquisition Agreement or decline
to consummate the Acquisition as a result of a breach of such representations and warranties (as determined without giving effect to any waiver, amendment or other modification thereto, unless such waiver, amendment or other modification has been
consented to by the Arranger) (collectively, the “Specified Purchase Agreement Representations”) and (B) the Specified Representations (as defined below) and (ii) the terms of the Definitive Debt Documents shall be
in a form such that they do not impair availability of the Facilities and the making of the initial loans and other extensions of credit on the Closing Date if the conditions expressly set forth in this Section 3 of the Commitment Letter
and the other conditions expressly set forth in Exhibit B and Exhibit C to this Commitment Letter are satisfied or waived by us (it being understood that, to the extent any Collateral (other than (1) to the extent that a lien on
such Collateral may be perfected (x) by the filing of a financing statement (or local law equivalent) under the Uniform Commercial Code or a Personal Property Security Act, or (y) by the delivery of stock certificates of the
Acquiror’s U.S. and Canadian subsidiaries which are required to be delivered under Exhibit A to this Commitment Letter and (2) any Collateral consisting of “Collateral” under (and as defined in) the Existing Credit
Agreement (as defined in Exhibit A hereto) that will remain in place after giving effect to the Transactions) is not or cannot be perfected on the Closing Date after your use of commercially reasonable efforts to do so, the perfection of a
security interest in such Collateral shall not constitute a condition precedent to the availability of the Facilities and the making of the initial loans and other extensions of credit on the Closing Date, but shall be required to be perfected
(i) within 30 days after the Closing Date with respect to any stock certificates not described in clause (y) of the above parenthetical and such Collateral that may be perfected by the filing of a security agreement on the applicable form
(or local law equivalent) with the United States Patent and Trademark Office, the United States Copyright Office or the Canadian Intellectual Property Office, and (ii) within 60 days after the Closing Date in respect of such Collateral not
described in the immediately preceding clause (i) (in each case subject to extensions granted by the Administrative Agent, in its sole discretion). For purposes hereof, “Specified Representations” means the
representations and warranties made by the Credit Parties set forth in the Definitive Debt Documents relating to corporate or 

  
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other organizational existence, organizational power and authority (as to execution, delivery and performance by the Credit Parties of the applicable Definitive Debt Documents) of the Credit
Parties, the due authorization, execution, delivery by the Credit Parties and enforceability against the Credit Parties of the applicable Definitive Debt Documents, solvency of the Acquiror and its subsidiaries (including the Acquired Business) on a
pro forma consolidated basis on the Closing Date (after giving effect to the Transactions), no conflicts entering into and performing the Definitive Debt Documents with charter documents of any Credit Party or material laws applicable to any
Credit Party, Federal Reserve margin regulations, the Patriot Act, the Proceeds of Crime (Money Laundering) and  Terrorist Financing Act (Canada), FCPA/anti-corruption laws, OFAC/anti-terrorism/sanctions laws, the Investment Company
Act and, subject to permitted liens and the limitations set forth in the prior sentence and the limitations set forth in Exhibit A hereto, the creation, validity, perfection and priority of security interests in the Collateral. This
paragraph shall be referred to herein as the “Certain Funds Provision”. 
 4. Syndication. 

(a) The Arranger reserves the right, at any time after the date hereof and prior to or after execution of the Definitive Debt Documents, to
syndicate all or part of the Commitments to banks, financial institutions and other entities identified by MLPFS in consultation with you and, with respect to the Revolving Credit Facility only, subject to your consent (such consent not to be
unreasonably withheld, delayed or conditioned) (collectively, with Bank of America, the “Lenders”). The Commitments of the Initial Lender shall be reduced dollar-for-dollar as and when corresponding commitments are received
from any Lenders; provided that, no such reduction shall relieve the Initial Lender of its obligation to fund on the Closing Date the portion of its Commitments so reduced to the extent any Lender fails, upon satisfaction or waiver of all
conditions to such Lender making its initial extensions of credit on the Closing Date as set forth or referred to in Section 3 above, to fund its commitment on the Closing Date; provided, further, that, unless you agree in
writing, we shall retain exclusive control over the rights and obligations with respect to our respective Commitments in respect of the Facilities, including all rights with respect to consents, modifications, supplements and amendments, until the
Closing Date has occurred. MLPFS will exclusively manage all aspects of any such syndication in consultation with you, including decisions as to the selection of prospective Lenders to be approached, when they will be approached, when their
commitments will be accepted, which prospective Lenders will participate (subject to your rights under the first sentence of this paragraph), the allocation of the commitments and naming rights among the Lenders, and the amount and distribution of
fees to Lenders, it being understood and agreed that we will not syndicate to (i) those persons that are competitors (to be defined in the Loan Documents) of you or your subsidiaries or the Target and its subsidiaries or (ii) such other
persons, in the case of each of preceding clauses (i) and (ii), identified in writing to the Arranger on or prior to our execution of this Commitment Letter (and in the case of the persons identified in writing to us under clause (ii), any of
such person’s affiliates that are reasonably identifiable on the basis of such affiliate’s name) (collectively, the “Disqualified Lenders”); provided that a “competitor” or an affiliate of a
competitor shall not include any bona fide debt fund or investment vehicle (other than a person who is separately identified by you to us prior to the date hereof) that is engaged in making, purchasing, holding or otherwise investing in commercial
loans and similar extensions of credit in the ordinary course of business which is managed, sponsored or advised by any person controlling, controlled by or under common control with such competitor or affiliate thereof, as applicable, and for which
no personnel involved with the investment of such competitor or affiliate thereof, as applicable, (i)

  
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makes any investment decisions or (ii) has access to any information (other than information publicly available) relating to the Acquiror or the Target or any entity that forms part of the
Acquiror’s or the Target’s business (including the respective subsidiaries thereof). To assist us in the syndication efforts, you agree to furnish, prepare and provide (and to use your commercially reasonable efforts to cause the Acquired
Business to prepare and provide) to us all customary information with respect to the Company, the Transactions and the other transactions contemplated hereby, including such Projections (defined below) as any of us may reasonably request in
connection with the syndication of the Commitments and/or any extensions of credit made thereunder; provided that, following the consummation of the Acquisition, you shall cause the Acquired Business to prepare and provide us with such
information. 
 (b) We intend to commence syndication efforts promptly upon your execution of this Commitment Letter, and you agree to
assist us until the date that is the earlier of (i) 45 days after the Closing Date and (ii) the date on which a Successful Syndication (as defined in the Fee Letter) is achieved but in no event shall such date be earlier than the Closing
Date (such earlier date referred to in clause (i) and (ii), the “Syndication Date”). Such assistance shall include: 

(i) your using commercially reasonable efforts to ensure that syndication efforts benefit from your and the Acquired Business’ existing
relationships with financial institutions and other prospective Lenders, 
 (ii) your providing direct contact between your senior
management, representatives and advisors, on the one hand, and the senior management representatives and advisors of the proposed Lenders and rating agencies, on the other hand (and (x) prior to the consummation of the Acquisition, your using
commercially reasonable efforts to cause, and (y) thereafter, your causing direct contact between senior management, representatives and advisors of the Acquired Business on the one hand, and the proposed Lenders and rating agencies, on the
other hand), 
 (iii) your assistance (and (x) prior to the consummation of the Acquisition, your using commercially reasonable efforts
to cause, and (y) thereafter, your causing the Acquired Business to assist) in the preparation of customary confidential information memoranda (the “Confidential Information Memorandum”), and other marketing materials to
be used in connection with the syndication of the Commitments (together with the Confidential Information Memorandum, the “Materials”) and including any versions of the Materials required pursuant to paragraph (c) below,

 (iv) your providing to us of copies of any due diligence reports or memoranda prepared at your direction or any of your affiliates by
legal, accounting, tax or other third party advisors in connection with the Acquisition, subject to the delivery by us to you and to any such preparers of customary non-disclosure agreements as shall be reasonably requested, 

(v) your causing us to receive for distribution to the prospective Lenders, at least five business days prior to the Closing Date a copy of
the credit agreement in respect of the Facilities in the form agreed to by the Arranger and the Borrowers, 
 (vi) your using commercially
reasonable efforts to obtain prior to the commencement of the Term Loan Marketing Period a public corporate rating and a corporate 

  
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family rating (but no specific rating in either case) for the Borrowers from each of Standard & Poor’s Financial Services LLC, a subsidiary of The McGraw-Hill Companies, Inc.
(“S&P”) and Moody’s Investors Service, Inc. (“Moody’s”), respectively, and public facility ratings (but not a specific ratings) from each of S&P and Moody’s for the Facilities,
and 
 (vii) your hosting with us (and to the extent any of us requests that senior management or representatives of the Target attend, you
shall use your commercially reasonably efforts to cause them to attend) of meetings with prospective Lenders during regular business hours at such times and in such places as mutually agreed. 

Notwithstanding anything to the contrary contained in this Commitment Letter or the Fee Letter, the successful completion of the syndication
of the Facilities shall not constitute a condition precedent to the availability and initial funding of the Facilities on the Closing Date. 

(c) You agree, at MLPFS’s request, to assist in the preparation of a version of any Materials consisting exclusively of information and
documentation that is either (i) publicly available or (ii) not material with respect to the Company, its affiliates or any of its or their respective securities for purposes of Canadian or United States federal, state or provincial
securities laws (such information and Materials, “Public Information”). In addition, you agree that, unless specifically labeled “Private – Contains Non-Public Information,” no Materials disseminated to
potential Lenders in connection with the syndication of the Facilities, whether through an Internet website, electronically, in presentations, at meetings or otherwise, will contain any Material Non-Public Information (as defined below). Any
information and documentation that is not Public Information is referred to herein as “Material Non-Public Information.” It is understood that in connection with your assistance described above, customary authorization
letters will be included in any information package and presentation whereby you authorize the distribution of such information to prospective Lenders, it being understood that (x) the authorization letter for Public Information shall contain a
representation by you to the Lenders that the Public Information does not include any such Material Non-Public Information, (y) each letter shall contain a customary “10b-5” representation, and (z) the information package
containing solely Public Information will contain customary language exculpating us and our affiliates, with respect to any liability related to the use of the contents of such information package or any related marketing materials by any recipients
thereof and exculpate you, the Target and your and their respective affiliates with respect to any liability related to the use of the contents of such information package or any related marketing materials by any recipient thereof in violation of
applicable law. You acknowledge and agree that the following documents contain and shall contain solely Public Information (unless you notify us promptly that any such document contains Material Non-Public Information, including by e-mail):
(i) drafts and final term sheets and Definitive Debt Documents with respect to the Facilities, (ii) administrative materials prepared by us for prospective Lenders (including a lender meeting invitation, Lender allocations, if any, and
funding and closing memoranda), and (iii) term sheets and notification of changes in the terms of the Facilities. If reasonably requested by us, you shall identify Public Information by clearly and conspicuously marking the same as
“PUBLIC”. 
 (d) You agree that all Materials and Information (as defined below) (including draft and execution versions of the
Definitive Debt Documents and draft or final offering materials relating to contemporaneous securities issuances by the Company) may, subject to the limitations 

  
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in Section 9 of this Commitment Letter, be disseminated for syndication purposes in accordance with our standard syndication practices (including through hard copy and via one or more
internet sites (including an IntraLinks, SyndTrak or similar workspace), e-mail or other electronic transmissions). Without limiting the foregoing, you authorize, and will use your commercially reasonable efforts to obtain contractual undertakings
from the Acquired Business to authorize, the use of your and its logos in connection with any such dissemination. You further agree that, at its expense, the Arranger may place advertisements in financial and other newspapers and periodicals or on a
home page or similar place for dissemination of information on the Internet or worldwide web as the Arranger may choose, and circulate similar promotional materials, after the closing of the Transactions in the form of a “tombstone” or
otherwise, containing information customarily included in such advertisements and materials, including (i) the names of the Company and its affiliates (or any of them), (ii) our and our affiliates’ titles and roles in connection with
the Transactions, and (iii) the amount, type and closing date of such Transactions. 
 5. Information. You hereby represent and
warrant that on the date hereof, on any subsequent date when any Information (as defined below) or any Projections (as defined below) is delivered or made available to us and on the Closing Date (and, with respect to the Target and its subsidiaries,
to the best of your knowledge that): 
 (a) all written information and data other than the Projections (as defined below), forward-looking
information and information of a general economic or industry-specific nature (including the Materials, the “Information”) that has been or will be made available to us by or on behalf of you or any of your representatives
with respect to the Company is or will be, when furnished, when taken as a whole, complete and correct in all material respects, 
 (b) none
of the Information, when taken as a whole, shall, when furnished or on the Closing Date and when taken as a whole, contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements contained therein
not materially misleading, taken as a whole, in light of the circumstances under which such statements are made (after giving effect to all supplements and updates thereto), and 

(c) all projections and other forward-looking information that have been or will be made available to any of us by or on behalf of you or the
Acquired Business or any of your or its respective representatives (collectively, the “Projections”) have been or will be prepared in good faith based upon (i) accounting principles consistent with the most recent
historical audited financial statements of the Acquiror or the Acquired Business (as applicable) and (ii) assumptions that are believed by you to be reasonable at the time made (it being understood that any such Projections are not to be viewed
as facts, are not a guarantee of financial performance and are subject to uncertainties and contingencies, many of which are beyond your control, that no assurance can be given that any particular Projections will be realized, that actual results
may differ and that such differences may be material). 
 You agree that, if at any time prior to the later of the Closing Date and the
Syndication Date, you become aware that any of the representations and warranties in the preceding sentence would be incorrect if the Information or Projections were then being furnished and such representations and warranties were then being made,
you shall, at such time, (i) with respect to Information and/or Projections relating to you or your subsidiaries, supplement or cause to be 

  
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supplemented promptly such Information and/or Projections, as the case may be, in order that such representations and warranties will be correct in all material respects under those circumstances
and (ii) with respect to Information and/or Projections relating to the Target or its subsidiaries, cause (or if prior to the Closing Date, use your commercially reasonable efforts to cause) the Target to supplement such information in order
that such representations and warranties to your knowledge will be correct in all material respects under those circumstances. 
 You shall
be solely responsible for Information, including the contents of all Materials. We (i) will be relying on Information and data provided by or on behalf of you or the Acquired Business or any of your or its representatives or otherwise available
from generally recognized public sources, without having independently verified the accuracy or completeness of the same, (ii) do not assume responsibility for the accuracy or completeness of any such Information and data and (iii) will
not make an appraisal of your assets or liabilities or the Acquired Business. You shall (i) furnish us with all Information and data that we may reasonably request in connection with our activities on behalf of you and your affiliates and the
Acquired Business and (ii) provide us full access, as reasonably requested, to your respective officers, directors, employees and professional advisors and use commercially reasonable efforts to provide us full access, as reasonably requested,
to those of the Acquired Business; provided that, following the consummation of the Acquisition, you shall cause the Acquired Business to provide us full access, as reasonably requested, to such persons or entities. 

6. Clear Market. You agree that, from the date hereof until the Syndication Date (or if later, the Closing Date), you and your
subsidiaries will not, and you will use commercially reasonable efforts to ensure that the Acquired Business will not, directly or indirectly, (i) syndicate, place, sell or issue, (ii) attempt or offer to syndicate, place, sell or issue,
(iii) announce or authorize the announcement of the syndication, placement, sale or issuance of, or (iv) engage in discussions concerning the syndication, placement, offering, sale or issuance of, any debt facility, or debt security of
you, the Acquired Business or any of your or its respective affiliates (other than the Debt Financing contemplated hereby (including, without limitation, any securities offering pursuant to the “market flex” provisions of the Fee Letter)
or ordinary course intercompany debt), including any renewals or refinancings of any existing debt facility or debt securities, without the Arranger’s prior written consent. Notwithstanding anything in this Commitment Letter to the contrary,
the provisions of this Section 6 shall not apply in the event of a material breach by the Initial Lender of its funding obligations under this Commitment Letter. 

7. Fees and Expenses. As consideration for the Commitments and our other undertakings hereunder, you hereby agree to pay or cause to be
paid to us the fees, expenses and other amounts set forth in the Debt Financing Letters. 
 8. Indemnification and Waivers; Expense
Reimbursement. You agree to indemnify and hold harmless each of us, the Lenders and each of our and their respective affiliates (including, without limitation, controlling persons) and each director, officer, employee, advisor, agent, affiliate,
successor, partner, representative and assign of each of the foregoing (each an “Indemnified Person”) from and against any and all actions, suits, investigation, inquiry, claims, losses, damages, liabilities or proceedings of
any kind or nature whatsoever (each a “Claim”) which may be incurred by or asserted against or involve any such Indemnified Person as a result of or arising out of or in any way related to or resulting from the Debt Financing
Letters, the 

  
 - 10 - 








 
Facilities, the use of proceeds thereof, the Transactions or the other transactions contemplated hereby or thereby (regardless of whether any such Indemnified Person is a party thereto and
regardless of whether such matter is initiated by a third party or otherwise) (any of the foregoing, a “Proceeding”), and you agree to reimburse each Indemnified Person within ten days following demand for any reasonable and
documented (pursuant to a summary statement thereof) legal or other out-of-pocket expenses incurred in connection with investigating, defending, preparing to defend or participating in any such Proceeding; provided, however, that no
Indemnified Person will be indemnified for any such cost, expense or liability to the extent determined by a final non-appealable judgment of a court of competent jurisdiction to have resulted from (i) the gross negligence, willful misconduct
or bad faith of such Indemnified Person, (ii) a material breach by an Indemnified Person of its obligations under this Commitment Letter or the Fee Letter at a time when you have not breached your obligations hereunder in any material respect,
or (iii) a dispute among Indemnified Parties not arising from any act or omission of you or any of your affiliates (other than a claim against any Commitment Party solely in its capacity as the Arranger or Agent or any similar capacity under
the Facilities). In the case of any Proceeding to which the indemnity in this paragraph applies, such indemnity and reimbursement obligations shall be effective, whether or not such Proceeding is brought by you, the Target, any of your or their
respective securityholders or creditors, an Indemnified Person or any other person, or an Indemnified Person is otherwise a party thereto and whether or not any aspect of the Debt Financing Letters, the Facilities or any of the Transactions are
consummated. 
 Notwithstanding any other provision of the Debt Financing Letters, (i) no Indemnified Person shall be responsible or
liable for damages arising from the unauthorized use by others of information or other materials obtained through internet, electronic, telecommunications or other information transmission, and (ii) no Indemnified Person shall be liable
(whether directly or indirectly, in contract or tort or otherwise) for any indirect, special, punitive or consequential damages in connection with any aspect of the Transactions or its activities related to the Facilities. 

You shall not settle or compromise or consent to the entry of any judgment in or otherwise seek to terminate any pending or threatened Claim
in which any Indemnified Person is or could be a party and as to which indemnification or contribution could have been sought by such Indemnified Person hereunder whether or not such Indemnified Person is a party to any Debt Financing Letter, unless
(i) such Indemnified Person and each other Indemnified Person from which such Indemnified Person could have sought indemnification or contribution have given their prior written consent, which may be given or withheld in their sole discretion
or (ii) the settlement, compromise, consent or termination (A) includes an express unconditional release of all Indemnified Persons and their respective affiliates from all losses, claims, damages and liabilities, directly or indirectly,
arising out of, relating to, resulting from or otherwise in connection with such Claim and (B) does not include any statement as to or any admission of fault, culpability, wrongdoing or a failure to act by or on behalf of any Indemnified
Person. 
 In addition, you agree to indemnify the Indemnified Persons against any loss incurred by any Indemnified Person as a result of
any judgment or order being given or made for any amount due hereunder and such judgment or order being expressed and paid in a currency (the “Judgment Currency”) other than United States dollars and as a result of any
variation as between (i) the rate of exchange at which the United States dollar amount is converted into the Judgment Currency for the purpose of such judgment or order, and (ii) the rate of exchange at


  
 - 11 - 








 
which such Indemnified Person is able to purchase United States dollars with the amount of the Judgment Currency actually received by such Indemnified Person. The foregoing indemnity shall
constitute a separate and independent obligation of you and shall continue in full force and effect notwithstanding any such judgment or order as aforesaid. The term “rate of exchange” shall include any premiums and costs of exchange
payable in connection with the purchase of, or conversion into, the relevant currency. 
 By executing this Commitment Letter, you agree to
reimburse the Commitment Parties from time to time on demand for all reasonable and documented out-of-pocket fees and expenses (including, but not limited to, (a) the reasonable fees, disbursements and other charges of White & Case
LLP, as New York counsel to the Arranger and the Administrative Agent, of Borden Ladner Gervais LLP, as Canadian counsel to the Arranger and the Administrative Agent, and of special and local counsel to the Lenders retained by the Arranger or the
Administrative Agent and (b) reasonable and documented due diligence expenses) incurred in connection with the Facilities, the syndication thereof and the preparation of the definitive documentation therefor, and with any other aspect of the
Transactions and any similar transaction and any of the other transactions contemplated thereby. You acknowledge that we may receive a benefit, including without limitation, a discount, credit or other accommodation, from any of such counsel based
on the fees such counsel may receive on account of their relationship with us including, without limitation, fees paid pursuant hereto. 

9. Confidentiality. This Commitment Letter and the Fee Letter are each delivered to you on the understanding that neither this
Commitment Letter, the Fee Letter, the existence of this Commitment Letter or the Fee Letter nor any of their terms or substance will be disclosed by you, directly or indirectly, to any other person or entity except (a) as required by
applicable law or compulsory legal process (in which case you agree to inform each of us promptly thereof and to cooperate with each of us in securing a protective order in respect thereof to the extent lawfully permitted to do so), (b) to you
and your officers, directors, employees, stockholders, attorneys, accountants and advisors on a confidential basis and only in connection with the Transactions, (c) Exhibit A may be disclosed to rating agencies in connection with their
review of the Facilities or the Company, (d) the information contained in this Commitment Letter (but not that contained in the Fee Letter) may be disclosed in any Confidential Information Memorandum or in connection with the syndication of the
Facilities, (e) this Commitment Letter (but not the Fee Letter) may be disclosed to the Acquired Business and their respective officers, directors, employees, attorneys, accountants and advisors, in each case on a confidential basis and only in
connection with the Transactions, (f) this Commitment Letter and the information contained in this Commitment Letter (but not the Fee Letter) may be disclosed (i) to the extent required by the applicable rules of any national securities
exchange, and/or (ii) to the extent required by applicable U.S. or Canadian securities laws, in connection with any Securities and Exchange Commission or other national securities exchange filings relating to the Acquisition and (g) to the
extent portions thereof have been redacted in a manner reasonably agreed by us, you may disclose the Fee Letter and each of the contents thereof to the Acquired Business and their respective officers, directors, employees, attorneys, accountants and
advisors, in each case on a confidential basis and only in connection with the Transactions. You may also disclose, on a confidential basis, the aggregate amount of fees payable under the Fee Letter as part of a generic disclosure regarding sources
and uses (but without disclosing any specific fees set forth therein) in connection with the syndication of the Facilities. 

  
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 Each Commitment Party and its affiliates shall use all information received by it and them from
you, the Acquired Business or your or its respective affiliates and representatives in connection with the Transactions solely for the purposes of providing the services contemplated by this Commitment Letter and shall treat confidentially all such
information; provided, however, that nothing herein shall prevent any Commitment Party from disclosing any such information (a) to Moody’s and S&P, (b) to any Lenders or participants or prospective Lenders or
participants (other than Disqualified Lenders), or to any potential counterparty (or its advisors) to any swap or derivative transaction relating to the Acquiror, the Target or any of their respective affiliates or any of their respective
obligations, (c) in any legal, judicial, administrative proceeding or other compulsory process or otherwise as required by applicable law, rule or regulations (in which case we will promptly notify you, in advance, to the extent permitted by
law, rule or regulation), (d) upon the request or demand of any governmental or regulatory authority (including any self-regulatory authority) having jurisdiction over any Commitment Party or any of its affiliates or upon the good faith
determination by counsel of any Commitment Party that such information should be disclosed in light of ongoing oversight or review by any governmental or regulatory authority (including any self-regulatory authority) having jurisdiction over such
Commitment Party or its affiliates (in which case such Commitment Party shall, except with respect to any audit or examination conducted by accountants or any governmental regulatory authority exercising examination or regulatory authority, promptly
notify you, in advance, to the extent lawfully permitted to do so), (e) to the officers, directors, employees, legal counsel, independent auditors, professionals and other experts or agents of us (collectively,
“Representatives”) on a reasonable “need-to-know” basis in connection with the Transactions and who are informed of the confidential nature of such information and are or have been advised of their obligation to
keep information of this type confidential, (f) to any of the Commitment Parties’ respective affiliates, or Representatives of such affiliates (provided that any such affiliate or Representative is advised of its obligation to
retain such information as confidential, and each Commitment Party shall be responsible for its affiliates’ and its affiliates’ Representatives’ compliance with this paragraph) solely in connection with the Transactions, (g) to
the extent any such information is or becomes publicly available other than by reason of disclosure by any Commitment Party, its affiliates or Representatives in breach of this Commitment Letter, (h) to establish a “due diligence”
defense, if applicable, (i) to enforce their respective rights hereunder or under the Fee Letter, (j) as is expressly contemplated under the last sentence of Section 4(d) above and Section 12(f) below and
(k) to the extent that such information is or was received by such Commitment Party from a third party that is not to such Commitment Party’s knowledge subject to confidentiality obligations to you;  provided that the
disclosure of any such information to any Lenders or prospective Lenders, participants or prospective participants referred to above or to any potential counterparty to any swap or derivative transaction relating to the Acquiror, the Target or any
of their respective affiliates or any of their respective obligations shall be made subject to the acknowledgment and acceptance by such Lenders or prospective Lenders, participant or prospective participant or counterparty (as applicable) that such
information is being disseminated on a confidential basis (on substantially the terms set forth in this paragraph or as is otherwise reasonably acceptable to you and us, including, without limitation, as agreed in any confidential information
memorandum or other marketing materials) in accordance with our standard syndication processes or customary market standards for dissemination of such type of information. Our obligations under this paragraph shall automatically terminate and be
superseded by the confidentiality provisions in 

  
 - 13 - 








 
the Definitive Debt Documents upon the execution and delivery thereof and in any event shall terminate on the first anniversary of the date hereof. 

10. Conflicts of Interest; Absence of Fiduciary Relationship. You acknowledge and agree that: 

(a) each Commitment Party and/or its affiliates and subsidiaries (each an “Arranger Group” and collectively the
“Arranger Groups”), in its and their respective capacities as principal or agent are involved in a wide range of commercial banking and investment banking activities globally (including investment advisory, asset management,
research, securities issuance, trading, and brokerage) from which conflicting interests or duties may arise and, therefore, conflicts may arise between (i) its and their interests and duties hereunder and (ii) the duties or interests or
other duties or interests of another member of such Commitment Party’s Arranger Group, 
 (b) each Commitment Party and any other
member of such Commitment Party’s Arranger Group may, at any time, (i) provide services to any other person, (ii) engage in any transaction (on its own account or otherwise) with respect to you or any member of the same group as you
or (iii) act in relation to any matter for any other person whose interests may be adverse to such Commitment Party or any member of its Arranger Group (a “Third Party”), and may retain for such Commitment Party’s
or any of its Arranger Group’s own benefit any related remuneration or profit, notwithstanding that a conflict of interest exists or may arise and/or any member of any such Arranger Group is in possession or has come or comes into possession
(whether before, during or after the consummation of the transactions contemplated hereunder) of information confidential to you; provided that such confidential information shall not be used by any Commitment Party or any other member of its
Arranger Group in performing services or providing advice to any Third Party. You accept that permanent or ad hoc arrangements/information barriers may be used between and within each Commitment Party’s divisions or divisions of other
members of such Commitment Party’s Arranger Group for this purpose and that locating directors, officers or employees in separate workplaces is not necessary for such purpose, 

(c) information that is held elsewhere within any Commitment Party or its Arranger Group, but of which none of the individual directors,
officers, employees or other individuals having primary responsibility for the consummation of the transactions contemplated by this Commitment Letter actually has knowledge (or can properly obtain knowledge without breach of internal procedures),
shall not for any purpose be taken into account in determining our responsibilities to you hereunder, 
 (d) no Commitment Party and no
other member of its Arranger Group shall have any duty to disclose to you, or utilize for your benefit, any non-public information acquired in the course of providing services to any other person, engaging in any transaction (on such Commitment
Party’s or any of its affiliates’ own account or otherwise) or otherwise carrying on its or their business, 
 (e) (i) no
Commitment Party nor any of our affiliates has assumed any advisory responsibility or any other obligation in favor of the Company or any of its affiliates except the obligations expressly provided for under the Debt Financing Letters and except as
agreed 

  
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between you and any Commitment Party in a separate engagement letter, (ii) each Commitment Party and its affiliates, on the one hand, and the Company and its affiliates, on the other hand,
have an arm’s-length business relationship that does not directly or indirectly give rise to, nor does the Company or any of its affiliates rely on, any advisory, fiduciary or agency relationship or any fiduciary or other implied duty on the
part of such Commitment Party or any of its affiliates and (iii) each Commitment Party is (and is affiliated with) a full service financial firm and as such may effect from time to time transactions for its own account or the account of
customers, and hold long or short positions in debt, equity-linked or equity securities or loans of companies that may be the subject of the transactions contemplated by this Commitment Letter (and, in particular, the Arranger and any other member
of its Arranger Group may at any time hold debt or equity securities for our or its own account in the Company). With respect to any securities and/or financial instruments so held by any Commitment Party, any of its affiliates or any of its
respective customers, all rights in respect of such securities and financial instruments, including any voting rights, will be exercised by the holder of such rights, in its sole discretion. You hereby waive and release, to the fullest extent
permitted by law, any claims you have, or may have, with respect to (i) any breach or alleged breach of fiduciary duty (and agree that the Commitment Parties shall have no liability (whether direct or indirect) to you in respect of such a
fiduciary duty claim or to any person asserting a fiduciary duty claim on behalf of or in right of you, including your stockholders, employees or creditors) or (ii) any conflict of interest arising from such transactions, activities,
investments or holdings, or arising from any Commitment Party’s failure or the failure of any of its affiliates to bring such transactions, activities, investments or holdings to your attention, 

(f) none of us nor any of our affiliates is advising you as to any legal, tax, investment, accounting or regulatory matters in any
jurisdiction. You shall consult with your own advisors concerning such matters and shall be responsible for making your own independent investigation and appraisal of the transactions contemplated by the Debt Financing Letters, and none of us nor
any of our affiliates shall have responsibility or liability to you with respect thereto. Any review by any of us, or on behalf of any of us, of the Company, the Transactions, the other transactions contemplated by the Debt Financing Letters or
other matters relating to such transactions will be performed solely for our benefit and shall not be on behalf of you or any of your affiliates, and 

(g) you acknowledge that you have been advised of the role of MLPFS and/or its affiliates as financial advisors to you in connection with the
Transactions and that, in such capacity, MLPFS is not advising you to enter this Commitment Letter or the Fee Letter or advising you with respect to any financing contemplated herein and therein. You acknowledge and agree that you (together with
your legal and other advisors) are independently evaluating this Commitment Letter, the Fee Letter and any provision of financing contemplated herein and therein and are fully aware of any conflicts of interest which may exist as a result of
MLPFS’s engagement hereunder and the engagement of MLPFS or any of its affiliates as financial advisor to you. You acknowledge and agree to such retentions, and further agree not to assert any claim you might allege based on any actual or
potential conflicts of interest that might be asserted to arise or result from, on the one hand, the engagement of MLPFS or any of its affiliates as financial advisor to you in connection with the Transactions and, on the other hand, MLPFS’s
engagement hereunder or any arrangement, underwriting or provision by it of any financing in connection with the Transactions. 

  
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 11. Choice of Law; Jurisdiction; Waivers. The Debt Financing Letters, and any claim,
controversy or dispute arising under or related to the Debt Financing Letters (whether in contract or tort or otherwise), shall be governed by, and construed in accordance with, the laws of the State of New York, provided, however,
that the interpretation of the definition of Target Material Adverse Effect (and whether or not a Target Material Adverse Effect has occurred), (b) the determination of the accuracy of any Specified Purchase Agreement Representations and
whether as a result of any inaccuracy of any Specified Purchase Agreement Representations you have (or your applicable affiliate has) the right (determined without regard to any notice requirement) to terminate your (or its) obligations under the
Acquisition Agreement or decline to consummate the Acquisition as a result of a breach of such representations and warranties and (c) the determination of whether the Acquisition is consummated in accordance with the terms of the Acquisition
Agreement shall, in each case, be governed by, and construed and interpreted in accordance with the laws of Delaware without giving effect to any choice or conflict of laws provision or rule (whether Delaware or any other jurisdiction) that would
cause the application of the laws of any jurisdiction other than the laws of Delaware. To the fullest extent permitted by applicable law, each of the parties hereto hereby irrevocably submit to the exclusive jurisdiction of any New York State court
or federal court sitting in the Borough of Manhattan in New York City in respect of any claim, suit, action or proceeding arising out of or relating to the provisions of any Debt Financing Letter (whether in law or equity, whether in contract or in
tort or otherwise) and irrevocably agree that all claims in respect of any such claim, suit, action or proceeding may be heard and determined only in any such court and that service of process therein may be made by certified mail, postage prepaid,
to the respective addresses set forth above and further agree that suit for the recognition or enforcement of any judgment obtained in any such New York State or federal court may be brought in any other court of competent jurisdiction. You and we
hereby waive, to the fullest extent permitted by applicable law, any objection that you or any of us may now or hereafter have to the laying of venue of any such claim, suit, action or proceeding brought in any such court, and any claim that any
such claim, suit, action or proceeding brought in any such court has been brought in an inconvenient forum. 
 You hereby irrevocably
appoint Mitel US Holdings, Inc., having offices on the date hereof at 1146 North Alma School Road, Mesa, Arizona 85201 (the “Process Agent”), as your agent to receive on your behalf service of the summons and complaint and
any other process which may be served in any action or proceeding brought in any New York State court or United States Federal court sitting in the Borough of Manhattan in New York City, and any appellate court from any thereof. Such service may be
made by mailing or delivering a copy of such process to you, in care of the Process Agent at the address specified above, and you hereby irrevocably authorize and direct the Process Agent to accept such service on your behalf. 

YOU AND WE HEREBY WAIVE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY RIGHT TO TRIAL BY JURY WITH RESPECT TO ANY CLAIM, SUIT,
ACTION OR PROCEEDING (WHETHER BASED UPON CONTRACT, TORT OR OTHERWISE) ARISING OUT OF OR RELATING TO THE DEBT FINANCING LETTERS, ANY OF THE TRANSACTIONS OR ANY OF THE OTHER TRANSACTIONS CONTEMPLATED HEREBY OR THEREBY. 

The provisions of this Section 11 are intended to be effective upon the execution of this Commitment Letter without any further
action by you or any of us, and the introduction of a true 

  
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copy of this Commitment Letter into evidence shall be conclusive and final evidence as to such matters. 

12. Miscellaneous. 
 (a)
This Commitment Letter may be executed in one or more counterparts, each of which will be deemed an original, but all of which taken together will constitute one and the same instrument. Delivery of an executed signature page of this Commitment
Letter by facsimile, PDF or other electronic transmission will be effective as delivery of a manually executed counterpart hereof. 
 (b)
You may not assign any of your rights, or be relieved of any of your obligations, under this Commitment Letter without the prior written consent of each Commitment Party, which may be given or withheld in its sole discretion (and any purported
assignment without such consent, at our sole option, shall be null and void). Each of us may at any time and from time to time assign all or any portion of our respective Commitments hereunder to one or more of our affiliates or to one or more
Lenders (other than Disqualified Lenders), whereupon we shall be released from the portion of such Commitments hereunder so assigned; provided that such assignment shall not relieve us of our obligation to fund on the Closing Date the portion
of such Commitments so assigned to the extent such assignee fails, upon satisfaction or waiver by us of all conditions to the making of the initial extensions of credit on the Closing Date in accordance with the terms of this Commitment Letter, to
fund such assigned Commitments on the Closing Date;  provided, further, that MLPFS may, without notice to you, assign its rights and obligations under this Commitment Letter to any other registered broker-dealer wholly-owned by
Bank of America Corporation to which all or substantially all of Bank of America Corporation’s or any of its subsidiaries’ investment banking, commercial lending services or related business may be transferred following the date hereof.
Any and all obligations of, and services to be provided by, each of us hereunder (including the Commitments) may be performed, and any and all of our rights hereunder may be exercised, by or through any of our affiliates or branches and we reserve
the right to allocate, in whole or in part, to our affiliates or branches certain fees payable to us in such manner as we and our affiliates may agree in our and their sole discretion. You further acknowledge, subject to Section 9, that
we may share with any of our affiliates, and such affiliates may share with us, any information relating to the Transactions, you or the Acquired Business (and your and their respective affiliates), or any of the matters contemplated in the Debt
Financing Letters. 
 (c) This Commitment Letter has been and is made solely for the benefit of you, each of us and the Indemnified Persons
and your, each of our and their respective successors and permitted assigns, and nothing in this Commitment Letter, expressed or implied, is intended to confer or does confer on any other person or entity any rights or remedies under or by reason of
this Commitment Letter or your and each of our agreements contained herein. 
 (d) The Debt Financing Letters set forth the entire
understanding of the parties hereto as to the scope of the Commitments and our obligations hereunder and thereunder. The Debt Financing Letters supersede all prior understandings and proposals, whether written or oral, between any of us and you
relating to any financing or the transactions contemplated hereby and thereby. 

  
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 (e) You acknowledge that each of us and our affiliates may be arranging or providing (or
contemplating arranging or providing) a committed form of acquisition financing or other services (including financial advisory services) to other potential purchasers of the Acquired Business and that, in such capacities, we and our affiliates may
acquire information about the Acquired Business, the Acquisition, and such other potential purchasers and their strategies and proposals, but that nonetheless neither we nor our affiliates shall have any obligation to disclose to you or your
affiliates the substance of such information or the fact that we or our affiliates are in possession thereof. 
 (f) You agree that each of
us or any of our affiliates may disclose information about the Transactions to market data collectors and similar service providers to the financing community. 

(g) We hereby notify you and, upon its becoming bound by the Definitive Debt Documents, each other Borrower and Guarantor under the
Facilities, that pursuant to the requirements of the USA PATRIOT Act, Pub. L. 107-56 (signed into law October 26, 2001) (as amended or reauthorized from time to time, the “Patriot Act”), the Proceeds of Crime
(Money Laundering) and Terrorist Financing Act (Canada), and other “know-your-customer”, anti-money laundering and anti-terrorist rules and regulations, each of the Commitment Parties and each Lender may be required to obtain, verify
and record information that identifies each Borrower and Guarantor under the Facilities, which information includes the name, address, tax identification number, information concerning its direct and indirect holders of equity interests and other
persons exercising control over it, and its and their respective directors and officers, and other information regarding each Borrower and Guarantor under the Facilities that will allow such Commitment Party or such Lender to identify each Borrower
and Guarantor under the Facilities in accordance with the Patriot Act, the Proceeds of Crime  (Money Laundering) and Terrorist Financing Act (Canada) or other such legislation. This notice is given in accordance with the requirements of
the Patriot Act and the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (Canada) and is effective as to each Commitment Party and each Lender. You agree that we shall be permitted to share any or all such information with the
Lenders. 
 13. Amendment; Waiver. This Commitment Letter may not be modified or amended except in a writing duly executed by the
parties hereto. No waiver by any party of any breach of, or any provision of, this Commitment Letter shall be deemed a waiver of any similar or any other breach or provision of this Commitment Letter at the same or any prior or subsequent time. To
be effective, a waiver must be set forth in writing signed by the waiving party and must specifically refer to this Commitment Letter and the breach or provision being waived. 

14. Surviving Provisions. Notwithstanding anything to the contrary in this Commitment Letter, except as set forth in the immediately
succeeding sentence: (i) Sections 2 and 7 to and including 15 hereof shall survive the expiration or termination of this Commitment Letter, regardless of whether the Definitive Debt Documents have been executed and
delivered or the Transactions consummated, and (ii) Sections 4, 5 and 6 to and including 14 hereof shall survive execution and delivery of the Definitive Debt Documents and the consummation of the Transactions. Upon
execution and delivery of the Definitive Debt Documents and the payment of all amounts owing at such time hereunder and under the Fee Letter, except as otherwise provided in the immediately preceding sentence, the provisions of this Commitment
Letter shall 

  
 - 18 - 








 
be superseded in their entirety by those set forth in the Definitive Debt Documents. Each of the Acquiror and MLPFS hereby acknowledges and agrees that the Engagement Letter (the
“Prior Engagement Letter”) dated as of March 29, 2016 between the Acquiror and MLPFS is hereby terminated in its entirety. The provisions in the Prior Engagement Letter that survive termination of the Prior Engagement
Letter pursuant to the terms of Section 9 of the Prior Engagement Letter shall so survive such termination with the exception of Sections 1 and 7(d) of the Prior Engagement Letter which shall not survive such termination notwithstanding
Section 9 of the Prior Engagement Letter. 
 15. Acceptance, Expiration and Termination. Please indicate your acceptance of the
terms of the Debt Financing Letters by returning to each of us executed counterparts of the Debt Financing Letters not later than 11:59 p.m., New York City time, on April 15, 2016 (the “Deadline”). The Debt Financing
Letters are conditioned upon your contemporaneous execution and delivery to each of us, and the contemporaneous receipt by each of us, of executed counterparts of each Debt Financing Letter on or prior to the Deadline. This Commitment Letter will
expire at such time in the event that you have not returned such executed counterparts to us by such time. Thereafter, except with respect to any provision that expressly survives pursuant to Section 14, this Commitment Letter (but not
the Fee Letter) will terminate automatically on the earliest of (i) the date of termination or abandonment of the Acquisition Agreement, (ii) the closing of the Acquisition, (iii) the acceptance by the Target or any of its affiliates
(or any of their respective equityholders) of an offer for all or any substantial part of the capital stock or property and assets of the Acquired Business (or any parent company thereof) other than as part of the Transactions or (iv) 5:00
p.m., New York City time, on October 15, 2016. In addition, the commitments of the Initial Lender with respect to the Term Loans shall be reduced on each date of funding of the Term Loans and/or issuance of Senior Secured Notes (as defined in
the Fee Letter), whether in escrow or otherwise, in each case on a dollar-for-dollar basis in the amount of such Term Loans and/or Senior Secured Notes (as applicable) so funded. 

Each of the parties hereto agrees that (i) this Commitment Letter constitutes a legal, valid and binding obligation of such parties,
enforceable against such parties in accordance with its terms (subject to the effects of bankruptcy, insolvency, fraudulent conveyance, reorganization and other similar laws relating to or affecting creditors’ rights generally and general
principles of equity (whether considered in a proceeding in equity or law) with respect to the subject matter herein and therein (including an obligation to negotiate in good faith)), it being acknowledged and agreed that (a) the funding of the
Facilities is subject to the conditions specified herein, including the execution and delivery of the definitive documentation for the Facilities by the Borrowers and the Guarantors and (b) the commitment provided hereunder is subject only to
those conditions set forth in Section 3 of this Commitment Letter and in Exhibit B and Exhibit C to this Commitment Letter and (ii) the Fee Letter constitutes a legal, valid and binding obligation of such parties,
enforceable against such parties in accordance with its terms (subject to the effects of bankruptcy, insolvency, fraudulent conveyance, reorganization and other similar laws relating to or affecting creditors’ rights generally and general
principles of equity (whether considered in a proceeding in equity or law)). 
 [Remainder of page intentionally blank] 

  
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 We are pleased to have the opportunity to work with you in connection with this important
financing. 
  

					
	Very truly yours,
	
	BANK OF AMERICA, N.A.
		
	By:	 	 /s/ Vikas Singh

		 	Name:	 	Vikas Singh
		 	Title:	 	Director


  

					
	MERRILL LYNCH, PIERCE, FENNER & SMITH INCORPORATED
		
	By:	 	 /s/ Vikas Singh

		 	Name:	 	Vikas Singh
		 	Title:	 	Director



  
 [Project Planet –
Commitment Letter (2016)] 








 Accepted and agreed to as of the 

date first above written: 
  

					
	MITEL NETWORKS CORPORATION
		
	By:	 	 /s/ Steve Spooner

		 	Name:	 	Steve Spooner
		 	Title:	 	CFO


  
 [Project Planet –
Commitment Letter (2016)] 








 EXHIBIT A TO COMMITMENT LETTER 

SUMMARY OF TERMS OF $1,085.0 MILLION FACILITIES 

Set forth below is a summary of the principal terms of the Term Loan Facility and Revolving Credit Facility and the documentation related
thereto. Capitalized terms used and not otherwise defined in this Exhibit A have the meanings set forth elsewhere in this Commitment Letter. 
  

			
	 I.      Parties
	 	
		
	 Borrowers
	 	(a) Mitel Networks Corporation (the “Acquiror”), in its capacity as a borrower under the below-defined Revolving Credit Facility, (b) Mitel US Holdings, Inc. (“MUSHI”), in its capacity
as a borrower under the below-defined Term Loan Facility and under the Revolving Credit Facility (in each case, on a joint and several basis with US Holdings (as defined below)) and (c) (i) a newly-formed, wholly owned subsidiary of the Acquiror
organized under the laws of Delaware and the direct owner of all of the equity interests in Merger Sub (and after the consummation of the Acquisition, the Target) (“US Holdings”) or (ii) Merger Sub (or on and from the
consummation of the Acquisition, the Target as survivor thereof), in its capacity as a borrower under the Term Loan Facility and under the Revolving Credit Facility (in each case, on a joint and several basis with MUSHI) (each a
“Borrower” and collectively, the “Borrowers”).
		
	 Guarantors
	 	Each Borrower and each of the Acquiror’s existing or subsequently acquired or created direct and indirect wholly-owned subsidiaries (other than (a) immaterial subsidiaries (to be defined in a mutually acceptable manner as
to individual and aggregate revenues, Consolidated EBITDA or assets excluded consistent with the Documentation Principles), (b) any subsidiary that is prohibited by applicable law, rule or regulation existing on the Closing Date or by
applicable law, rule or regulation or by any contractual obligation (other than any contractual obligation solely in favor of the Acquiror or any subsidiary thereof) existing at the time of acquisition thereof after the Closing Date (to the extent
such contractual obligation was not created in contemplation of the Transactions or such acquisition, as applicable) for so long as such prohibition exists, in each case from guaranteeing the Facilities, or (c) any subsidiary to the extent such
subsidiary providing a guarantee may result in an adverse


  
 Exhibit A-1 









			
		 	tax consequence to the Borrowers or any of their subsidiaries (including as a result of the operation of Section 956 of the U.S. Internal Revenue Code (the “Code”) or any similar law or
regulation in any applicable jurisdiction) as reasonably determined by the Borrowers) (collectively, the “Guarantors;” the Borrowers and the Guarantors, collectively, the “Credit
Parties”).
		
	 Sole Lead Arranger and Sole Bookrunner
	 	Merrill Lynch, Pierce, Fenner & Smith Incorporated (“MLPFS”) (or any other registered broker-dealer wholly-owned by Bank of America Corporation to which all or substantially all of Bank of America
Corporation’s or any of its subsidiaries’ investment banking, commercial lending services or related businesses may be transferred following the date of this Agreement) and/or one or more of its designees approved by the Borrowers (in such
capacities, the “Arranger”). The Arranger will perform the duties customarily associated with such roles.
		
	 Administrative Agent
	 	Bank of America, N.A. (“Bank of America”) and/or one or more of its designees approved by the Borrowers (in such capacity, the “Administrative Agent”); provided that as used
herein and in any Loan Documents, for purposes of actions to be taken, notices to be received or payments to be made in respect of Canadian Dollar denominated Revolving Credit Loans, Swing Line Loans and Letters of Credit, the term
“Administrative Agent” shall mean Bank of America, N.A. (Canada Branch). The Administrative Agent will perform the duties customarily associated with such role.
		
	 Collateral Agent
	 	Bank of America and/or one or more of its designees approved by the Borrowers (in such capacity, the “Collateral Agent”). The Collateral Agent will perform the duties customarily associated with such
role.
		
	 Lenders
	 	A syndicate of banks, financial institutions and other entities (including Bank of America) (collectively, the “Lenders”) identified by the Arranger in consultation with the Borrowers and, with respect to the
Revolving Credit Facility only, subject to the Borrowers’ consent (such consent not to be unreasonably withheld, delayed or conditioned); it being understood and agreed that the Arranger will not syndicate to Disqualified Lenders.
		
	 Closing Date
	 	The date, on or before the date on which the Commitments are terminated in accordance with Section 15 of the Commitment Letter, on which the Acquisition is


  
 Exhibit A-2 









			
		 	consummated and the initial funding of the Facilities has occurred (the “Closing Date”).
		
	 Loan Documents
	 	The definitive documentation governing or evidencing the Facilities and the Guarantees and Collateral documents described herein (collectively, the “Loan Documents”), which may, if agreed by the
Administrative Agent and the Borrowers in consultation with applicable local counsel, include (for the avoidance of doubt), documentation that has been executed in connection with the Existing Credit Agreement (as defined below), as well as any
amendments, restatements, supplements or other modifications with respect thereto.
	
	 II.     Types and Amounts of
Facilities

		
	 Term Loan Facility
	 	 A senior secured first lien term loan facility in an aggregate principal amount equal to $1,050.0 million (as such amount may be increased by
the amount of any Flex Term Loans) (the “Term Loan Facility”) (the loans thereunder, the “Term Loans”).
  

The full amount of the Term Loan Facility (other than any Incremental Term Loans) shall be drawn by the Acquiror in U.S. dollars in a single drawing on the
Closing Date. Amounts borrowed under the Term Loan Facility that are repaid or prepaid may not be reborrowed.

		
	 Final Maturity and Amortization of Term Loan Facility
	 	 The Term Loan Facility will mature on the date that is 6 years after the Closing Date and will amortize as follows: (i) $0 with respect to
each of the first two full first fiscal quarters occurring after the Closing Date, (ii) $25.0 million with respect to each of the next eight full fiscal quarters, (iii) $31.25 million with respect to each of the next eight full fiscal quarters, (iv)
$37.5 million with respect to each subsequent full fiscal quarter, with the balance payable on the sixth anniversary of the Closing Date.
  

Notwithstanding any of the foregoing, the Loan Documents shall provide the right for individual Lenders under the Term Loan Facility to agree to extend the
maturity date of the outstanding Term Loans upon the request of the applicable Borrower and without the consent of any other Lender pursuant to customary procedures to be agreed (any such loans that have been so extended, the “Extended
Term Loans”); it being understood that each Lender under the applicable tranche



  
 Exhibit A-3 









			
		 	 or tranches that are being extended shall have the opportunity to participate in such extension on the same terms and conditions as each
other Lender in such tranche or tranches; provided, that it is understood that no existing Lender will have any obligation to commit to any such extension. The terms of the Extended Term Loans shall be substantially similar to the Term Loans
except for interest rates, fees, amortization (so long as, prior to the final stated maturity of the Term Loans, the amortization of such Extended Term Loans does not exceed equal quarterly installments in an aggregate annual amount equal to 1% of
the original principal amount of the Extended Term Loans), final maturity date, provisions requiring optional and mandatory prepayments to be directed first to the non-extended Term Loans prior to being applied to Extended Term Loans and certain
other provisions to be agreed,  provided that the Extended Term Loans shall not benefit from Guarantees or Collateral that do not also benefit the existing Term Loans, and further provided that other terms of the Extended Term
Loans may differ from the Term Loans to the extent such differences do not apply until after the final stated maturity of the Term Loans.
  

The Administrative Agent and Borrowers shall be permitted to effect such amendments to the Loan Documents as may be necessary or appropriate to give effect to
the immediately preceding paragraph, including conforming amendments (which may be in the form of an amendment and restatement), without the consent of each Lender, other than the Lenders agreeing to extend such Extended Term Loans.

		
	 Incremental Credit Facilities
	 	The Borrowers shall have the right to increase the size of the Term Loan Facility and/or the Revolving Credit Facility ((x) with respect to the Term Loan Facility, “Incremental Term Loan Commitments” and
such new loans, “Incremental Term Loans” and (y) respect to the Revolving Credit Facility, “Incremental Revolving Commitments” and such new loans, “Incremental Revolving Credit
Loans”; each of the Incremental Term Loans and Incremental Revolving Commitments may hereinafter be referred to as the “Incremental Facility”), at any time after the Closing Date from willing Lenders and/or
eligible assignees up to an aggregate total principal amount not to exceed the sum of (A) $200.0 million plus (B) an additional amount if, after giving effect to the incurrence of such additional amount (and with respect to any Incremental
Revolving Commitments, assuming the


  
 Exhibit A-4 









					
		 	same are fully drawn, and, in each case, without “netting” cash proceeds of any Incremental Facilities), the consolidated total net leverage ratio would not exceed 2.00:1.00, subject to the following:
			
		 	(i)	 	no default or event of default has occurred and is continuing, or would immediately occur after giving effect to, such Incremental Term Loan Commitments, Incremental Revolving Commitments and the proposed Incremental Term Loans and
Incremental Revolving Credit Loans, as applicable,
			
		 	(ii)	 	the Borrowers shall have certified to the Administrative Agent that the full amount of the respective Incremental Term Loans or Incremental Revolving Credit Loans may be incurred without violating the terms of the
Facilities,
			
		 	(iii)	 	the Incremental Term Loans shall have a maturity no earlier than the Term Loan Facility and shall have a weighted average life to maturity no shorter than the Term Loan Facility,
			
		 	(iv)	 	the initial yield (to be defined to include all applicable margin, interest rate floors, upfront fees, original issue discount or similar yield-related discounts, deductions or payments, but excluding any customary arrangement or
similar fees in connection therewith that are not paid to all of the Lenders providing the Incremental Term Loans or the Incremental Revolving Commitments, as applicable) of the Incremental Term Loans or the Incremental Revolving Credit Loans, as
applicable, shall be no greater than 0.50% per annum higher than the corresponding all-in yield applicable to the existing Term Loan Facility or the Revolving Credit Facility, as applicable (or, if such initial yield on the Incremental Term Loans or
Incremental Revolving Credit Loans, as applicable, exceeds the all-in yield on the existing Term Loan Facility or the Revolving Credit Facility, as applicable, then the interest rate margin for the existing Term Loan Facility or the Revolving Credit
Facility, as applicable, shall automatically be increased to equal such initial yield on the Incremental Term Loans or the Incremental Revolving Credit Loans, as applicable, less


  
 Exhibit A-5 









					
		 		 	0.50%),
			
		 	(v)	 	the representations and warranties set forth in the Loan Documents shall be true and correct in all material respects (without duplication of any materiality qualifiers set forth therein) immediately prior to, and immediately after
giving effect to, the incurrence of such Incremental Term Loans or Incremental Revolving Commitments or Incremental Revolving Credit Loans (although any representations and warranties which expressly relate to a given date or period shall be
required to be true and correct in all material respects (without duplication of any materiality qualifiers set forth therein) as of the respective date or for the respective period, as the case may be),
			
		 	(vi)	 	the terms of the Incremental Term Loan Commitments and Incremental Term Loans shall be otherwise reasonably satisfactory in all respects to the Administrative Agent to the extent that such terms, except to the extent set forth
above, are not consistent with the Term Loan Facility,
			
		 	(vii)	 	any Incremental Revolving Commitment will be documented solely as an increase to the commitments with respect to the Revolving Credit Facility, without any change in terms except as set forth above, and
			
		 	(viii)	 	any such Incremental Term Loans shall benefit from the same (or lesser) guarantees as, and be secured on a pari passu basis by the same (or lesser) Collateral (as defined below) securing the Term Loan Facility, as
applicable.
		
		 	 None of the existing Lenders under the Facilities will be required to provide any Incremental Term Loan Commitments or
Incremental Revolving Commitments, and any decision whether or not to do so by any such Lender shall be made at the sole discretion of such Lender.
  

For purposes of this Commitment Letter, unless the context otherwise requires, Incremental Term Loans shall constitute “Term Loans” and shall be
subject to the provisions of this Commitment Letter (including mandatory prepayment requirements) to the same extent as



  
 Exhibit A-6 









			
		 	Term Loans, except as provided otherwise herein.
		
	 Revolving Credit Facility
	 	 A senior secured first lien revolving credit facility (the “Revolving Credit Facility” and, together with the Term
Loan Facility, the “Facilities”) in an aggregate principal amount equal to $35.0 million (with the loans thereunder referred to herein as the “Revolving Credit Loans” and, together with the Term Loans,
the “Loans”); provided that the aggregate principal amount of the Revolving Credit Facility may be increased to an amount not exceeding $100.0 million if and to the extent that commitments with respect to such excess
amount are received from Lenders acceptable to the Arranger during the primary syndication of the Facilities (it being understood and agreed that nothing herein shall constitute a commitment on the part of any Commitment Party with respect to such
increased portion of the Revolving Credit Facility, and that any such increased commitments under the Revolving Credit Facility shall be undrawn at closing). Amounts repaid under the Revolving Credit Facility may be reborrowed, subject to the
limitations set forth herein.
  
 The Revolving Credit Facility will be available in U.S.
dollars;  provided that Borrowings, Letters of Credit and Swing Line Loans under the Revolving Credit Facility will be available to the Acquiror in Canadian Dollars.

		
	 Maturity of Revolving Credit Facility
	 	The Revolving Credit Facility shall be available to each applicable Borrower on a revolving basis during the period commencing on the Closing Date (subject to the limitations set forth under the caption “Use of Proceeds”
set forth below) and ending on the 5th anniversary of the Closing Date (the “Revolving Credit Termination Date”).
		
	 Letters of Credit
	 	A portion of the Revolving Credit Facility not in excess of an amount to be mutually agreed shall be available for the issuance of standby letters of credit (the “Letters of Credit”) by Bank of America (the
“Issuing Lender”), which Letters of Credit shall be risk participated to all Lenders with commitments under the Revolving Credit Facility on a pro rata basis, to support obligations of the Borrowers and their wholly owned
subsidiaries reasonably satisfactory to the Issuing Lender. The face amount of any outstanding Letters of Credit will reduce availability under the Revolving Credit Facility on a dollar-for-dollar basis. No Letter of Credit shall have an expiration
date after the earlier of (i) one year after the date of issuance and (ii) five business days prior to the Revolving Credit


  
 Exhibit A-7 









			
		 	 Termination Date; provided that any Letter of Credit with a one-year tenor may provide for the automatic renewal thereof for
additional one-year periods (which shall in no event extend beyond the date referred to in clause (ii) above).
  

Drawings under any Letter of Credit shall be reimbursed by the Borrowers (whether with any Borrower’s own funds or with the proceeds of Revolving Credit
Loans) on the immediately succeeding business day. To the extent that the Borrowers do not so reimburse the Issuing Lender, the Lenders under the Revolving Credit Facility shall be irrevocably and unconditionally obligated to reimburse the Issuing
Lender on a pro rata basis based on their respective Revolving Credit Facility commitments.

		
	 Swing Line Loans
	 	A portion of the Revolving Credit Facility not in excess of an amount to be mutually agreed shall be available on same-day notice for swing line loans (the “Swing Line Loans”) from Bank of America (in such
capacity, the “Swing Line Lender”). Except as otherwise provided herein, any such Swing Line Loans will reduce availability under the Revolving Credit Facility on a dollar-for-dollar basis. Each Lender under the Revolving
Credit Facility shall acquire an irrevocable and unconditional pro rata participation in each Swing Line Loan.
		
	 Currency Matters
	 	 Revolving Credit Loan fundings and payments in respect of non-U.S. dollar loans will be made in Canadian Dollars. All unreimbursed Letter of
Credit draws to be funded by the Lenders under the Revolving Credit Facility will be immediately due and payable in the same currency in which such draws were made.
  

In the case of Revolving Credit Loans and Letters of Credit denominated in Canadian Dollars, the Administrative Agent will at periodic intervals, and may, at
its discretion, at other times, recalculate the aggregate exposure under such loans and Letters of Credit denominated in Canadian Dollars and outstanding under the Revolving Credit Facility at any time to account for fluctuations in exchange rates
affecting the Canadian Dollar. All calculations by the Administrative Agent of foreign currency equivalents will be based on its spot foreign exchange rates at the time of calculation. If, as a result of any such recalculation, the aggregate
exposure in respect of obligations outstanding under the Revolving Credit Facility exceeds an amount equal to 102 % of



  
 Exhibit A-8 









			
		 	aggregate Revolving Credit Facility commitments, the Borrowers will prepay Revolving Credit Loans and other obligations and, if applicable, cash collateralize Letters of Credit in the amount necessary to eliminate such
excess.
		
	 Use of Proceeds
	 	 The proceeds of the Term Loans borrowed on the Closing Date will be used directly or indirectly to finance, in part, purchase of the Shares
pursuant to the Acquisition and the cash out of outstanding stock options and certain other equity incentives issued by the Target in accordance with the Acquisition Agreement and the Refinancing, and to pay fees and expenses in connection with the
foregoing.
  
 The proceeds of the Revolving Credit Loans will be used (i) on the
Closing Date in an amount up to $10.0 million to finance, in part, the Acquisition and to pay upfront fees (or original issue discount) and expenses in connection with the Facilities (ii) after the Closing Date for the working capital and
general corporate purposes of the Borrowers and their subsidiaries (including permitted acquisitions, capital expenditures and permitted distributions).
  

The proceeds of any Incremental Facility will be used by the Borrowers for general corporate purposes of Borrowers and their subsidiaries (including, without
limitation, permitted acquisitions, capital expenditures and permitted distributions).
  

Letters of Credit will be used to support payment and performance obligations incurred in the ordinary course of business by the Borrowers and their
subsidiaries.

		
	 III.   Certain Payment Provisions
	 	
		
	 Fees and Interest Rates
	 	As set forth on Annex A-I hereto.
		
	 Optional Prepayments and Commitment Reductions
	 	Optional prepayments of borrowings under the Facilities and optional reductions of the unutilized portion of the commitments under the Facilities will be permitted at any time, in minimum principal amounts to be agreed upon, without
premium or penalty (subject to (i) reimbursement of the Lenders’ redeployment costs in the case of a prepayment of Eurocurrency Rate Loans other than on the last day of the relevant interest period and (ii) payments of an amount
provided below under the caption “Call Protection on Term Loans”). Voluntary prepayments of the Term Loan Facility shall be applied to remaining scheduled amortization payments as directed by
the


  
 Exhibit A-9 









			
		 	Borrowers.
		
	 Mandatory Prepayments and Commitment Reductions
	 	 The following amounts will be applied to prepay the Term Loans or, if all Term Loans have then been repaid, to prepay Revolving Credit Loans
(or, if none, to cash collateralize Letters of Credit thereunder), without a reduction of the commitments thereunder, in each case consistent with the Documentation Principles:
  

•       100% of the net cash proceeds of any incurrence of indebtedness after
the Closing Date (other than indebtedness permitted under the Loan Documents and excluding for certainty any Incremental Facilities) by any Borrower or any of their subsidiaries (with additional exceptions consistent with the Documentation
Principles); and
  

•       100% of the net cash proceeds in excess of a threshold to be mutually
and reasonably agreed of any non-ordinary course sale or other disposition of assets by any Borrower or any of their subsidiaries (excluding sales of inventory in the ordinary course and including (i) as a result of casualty or condemnation and
(ii) any sale of the equity interests in any Credit Party (other than the Acquiror) or subsidiary of a Credit Party to a non-Credit Party) (subject to customary exceptions and reinvestment rights, and such other exceptions consistent with the
Documentation Principles); and
  

•       50 % of “excess cash flow” (to be defined in a manner
consistent with the Documentation Principles, and in any event, giving dollar-for-dollar credit for voluntary prepayments to the Term Loan Facility and the Revolving Credit Facility, to the extent such prepayments of the Revolving Credit Facility
are accompanied by a permanent and concurrent commitment reduction thereunder for each fiscal year of the Borrowers (commencing with the fiscal year ending December 31, 2017), with step-downs to be agreed upon based on compliance with
consolidated total net leverage ratios to be agreed.
  
 All such mandatory prepayments
shall be applied without premium or penalty (except for customary breakage costs, if any) and shall be applied in the following order: first, to the next four scheduled unpaid installments of principal of the Term Loan Facility in direct
order of maturity and thereafter pro rata to the remaining scheduled installments



  
 Exhibit A-10 









			
		 	 of principal of the Term Loan Facility and second, to the Revolving Credit Facility (including to cash collateralize Letters of
Credit) (without a reduction of the commitments thereunder).
  
 The Revolving Credit
Loans will be prepaid and the Letters of Credit will be cash collateralized to the extent such extensions of credit at any time exceed an amount equal to 102% of aggregate commitments in respect of the Revolving Credit Facility.

		
	 Call Protection on Term Loans
	 	 The Borrowers shall pay a “prepayment premium” in connection with any Repricing Event (as defined below) with respect to all or any
portion of the Term Loans that occurs on or before the date occurring twelve months after the Closing Date (the “Soft Call Date”), in an amount not to exceed 1.0% of the principal amount of the Term Loans subject to such
Repricing Event. The term “Repricing Event” shall mean (i) any prepayment or repayment of Term Loans with the proceeds of, or any conversion of Term Loans into, any new or replacement tranche of term loans bearing
interest at an “effective” interest rate less than the “effective” interest rate applicable to the Term Loans (as such comparative rates are determined by the Administrative Agent in consultation with the Borrowers), and
(ii) any amendment to the Term Loan Facility that, directly or indirectly, reduces the “effective” interest rate applicable to the Term Loans (in each case, with original issue discount and upfront fees, which shall be deemed to
constitute like amounts of original issue discount, being equated to interest margins in a manner consistent with generally accepted financial practice based on an assumed four-year life to maturity), including any mandatory assignment in connection
therewith with respect to each Lender that refuses to consent to such amendment. Notwithstanding anything in this paragraph to the contrary, in no event will any prepayment premium be payable pursuant to this paragraph in connection with the
occurrence of a Change of Control (to be defined in a manner to be mutually agreed).
  

After the Soft Call Date, the Facilities may be prepaid in whole or in part at any time without premium or penalty (other than customary breakage
costs).



  
 Exhibit A-11 









			
	 IV.   Collateral and Guarantees
	 	
		
	 Collateral
	 	 Subject to the limitations set forth below in this section, subject to the Certain Funds Provision, and subject to the Documentation
Principles, the obligations of each Credit Party in respect of the Facilities, any interest rate hedging obligations of the Borrowers owed to a Lender, the Administrative Agent, the Arranger or their respective affiliates or to an entity that was a
Lender, the Administrative Agent, the Arranger or their respective affiliates at the time of such transaction (“Permitted Secured Hedging Obligations”), and any treasury management obligations of the Borrowers owed to a
Lender, the Administrative Agent, the Arranger or their respective affiliates or to an entity that was a Lender, the Administrative Agent, the Arranger or their respective affiliates at the time of such transaction (“Permitted Cash
Management Obligations”) will be secured by the following: a perfected first priority security interest (subject to permitted priority liens and other mutually agreed exceptions consistent with the Documentation Principles) in
substantially all of its tangible and intangible assets, including intellectual property, real property, licenses, permits, intercompany indebtedness (which shall be evidenced by a subordinated promissory note), and all of the capital stock of each
Credit Party (excluding the Acquiror) and each U.S. and foreign subsidiary directly owned by each Credit Party (but limited to 65% of the voting stock of each “First-Tier CFC Subsidiary” (to be defined in a manner consistent with the
Existing Credit Agreement)) (the items described above, but excluding the Excluded Assets (as defined below), collectively, the “Collateral”), except that the Credit Parties shall not be obligated to provide a security
interest or perfect the Collateral Agent’s security interests in those assets as to which the Collateral Agent reasonably determines in consultation with the Borrowers that the costs of obtaining a security interest are excessive in relation to
the value of the security afforded thereby.
  
 Notwithstanding anything to the contrary,
the Collateral shall exclude the following: (i) any fee-owned real property with a value of less than an amount to be agreed and any leasehold interests; (ii) motor vehicles and other assets subject to certificates of title (except to the
extent perfection can be obtained by filing of financing statements), letter of credit rights (except to the extent perfection can be obtained by filing of financing



  
 Exhibit A-12 









			
		 	 statements) and commercial tort claims with a value of less than an amount to be agreed; (iii) any lease, license or other similar
agreement or any property subject to a purchase money security interest or other agreement (provided that such other agreement was not entered into in contemplation of or in connection with Transactions) to the extent that a grant of a security
interest therein would violate or invalidate such lease, license or other agreement or purchase money arrangement or create a right of termination in favor of any other party thereto (other than a Borrower or a Guarantor) after giving effect to the
applicable anti-assignment provisions of applicable law, other than proceeds and receivables thereof, the assignment of which is expressly deemed effective under applicable law notwithstanding such prohibition; (iv) any intent to use trademark
applications, to the extent that the grant of a security interest therein would impair the validity or enforceability of, or render void or voidable or result in the cancellation of the applicable grantor’s right, title or interest therein or
in any trademark issued as a result of such application under applicable federal law; (v) any governmental licenses or state or local franchises, charters and authorizations, to the extent security interests in such licenses, franchises,
charters or authorizations are prohibited or restricted thereby; (vi) any assets of any “controlled foreign corporation” within the meaning of Section 957 of the Code to the extent it would result in adverse tax consequences;
(vii) purchased leases (that have not been repurchased) and collateral relating to such purchased leases; (viii) subject to, and consistent with, the Documentation Principles, any other assets that are excluded under the terms of the
security in place in respect of the Existing Credit Agreement and (ix) assets subject to liens securing Qualified Receivables Facilities (as defined below) (the foregoing described in clauses (i) through (ix) are collectively, the
“Excluded Assets”).
  
 All the above-described pledges, security
interests and mortgages shall be created on terms to be set forth in the Loan Documents; and none of the Collateral shall be subject to other pledges, security interests or mortgages (subject to customary exceptions for financings of this kind to be
agreed). To the extent agreed by the Administrative Agent and the Borrower in consultation with applicable local counsel, the above-described pledges, security interests and mortgages may be created pursuant to documentation entered into in
connection with



  
 Exhibit A-13 









			
		 	the Existing Credit Agreement, as well as any amendments, restatements or other modifications with respect thereto.
		
	 Guarantees
	 	The Guarantors will unconditionally, and jointly and severally, guarantee the obligations of each Credit Party in respect of the Facilities and the Permitted Secured Hedging Obligations and the Permitted Cash Management Obligations
(the “Guarantees”). Such Guarantees will be in form consistent with the Documentation Principles (subject to any modifications as may be required by the Administrative Agent to comply with laws or market practice in any
applicable jurisdiction). All Guarantees shall be guarantees of payment and performance, and not of collection. Notwithstanding anything contained herein to the contrary, no Credit Party shall be jointly and severally liable or guarantee any
Permitted Secured Hedging Obligations if, and to the extent that such liability or such guaranty of such swap obligation is or becomes illegal under the Commodity Exchange Act (determined after giving effect to any keepwell or other support
for the benefit of such Credit Party).
		
	 V.     Other Provisions
	 	
		
	 Documentation Principles
	 	The Loan Documents (a) shall be consistent with the Commitment Letter and the Fee Letter, will contain only those conditions to borrowing, mandatory prepayments, representations, warranties, covenants and events of default
referred to in Section 1 of the Commitment Letter (subject to modification in accordance with the “market flex” provisions of the Fee Letter) and consistent with credit agreement terms customary and usual for facilities and
transactions of this type (but in no event shall include any modifications to the conditions to borrowing), and (b) shall be based on (and, if agreed by the Arranger and the Borrowers, having regard to the advice of applicable local counsel)
may take the form of an amendment and restatement of that certain Credit Agreement dated as of April 29, 2015 (the “Existing Credit Agreement”) by and among the Acquiror, MUSHI, the lenders party thereto, Bank of America, as
administrative and collateral agent, Bank of America, N.A. (acting through its Canada Branch), as Canadian administrative agent and Canadian collateral agent, and others, as amended prior to the date hereof, and the other loan documents entered into
in connection therewith, and shall be negotiated in good faith by the Borrowers and the Arranger (x) to permit the


  
 Exhibit A-14 









			
		 	refinancing of the debt outstanding pursuant to the Existing Credit Agreement as of the Closing Date and the incurrence of the Facilities by the Borrowers and (y) giving due regard to (i) the business of the Borrowers and their
subsidiaries, taking into account the higher debt quantums required for the Transactions and the larger size of the Acquiror and its subsidiaries, on a consolidated basis, following the Transactions, (ii) the operational and strategic
requirements of the Borrowers and their subsidiaries in light of their size, industries, businesses and business practices, and the Projections delivered to the Arranger prior to the date of the Commitment Letter, (iii) the general trends and
risks affecting the industry of the Borrowers and their subsidiaries, and (iv) the prevailing market conditions at the time of syndication of the Facilities; it being further understood and agreed that (x) the provisions contained in the
Existing Credit Agreement shall not limit the ability of the Administrative Agent to include operation and other agency provisions reasonably required by it in such capacity consistent with other financing transactions of this type (to the extent
attributable to changes in law or market practice since the date of the Existing Credit Agreement) and (y) to the extent not otherwise provided herein, the terms of the Loan Documents shall be as mutually agreed. This paragraph and the provisions
herein are referred to as the “Documentation Principles”.
		
	 Representations and Warranties
	 	Limited to the following (to be applicable to the Borrowers and their subsidiaries only): organization, status and powers; due authorization, execution, delivery and enforceability of Loan Documents; no conflicts; financial
statements, projections and other information; no material adverse effect; ownership of properties; intellectual property; equity interests and subsidiaries; litigation and compliance with laws (including laws regulating each Borrower’s
business and industry and other regulatory matters) and governmental approvals; organizational documents; enforceability and non-violation of material contractual obligations; federal reserve regulations; the Patriot Act and the Proceeds of Crime
(Money Laundering) and Terrorist Financing Act (Canada); OFAC, FCPA/anti-corruption laws; Investment Company Act of 1940, as amended, and other laws restricting incurrence of debt; use of proceeds; taxes; accuracy and completeness of
disclosure; solvency; labor matters; employee benefit plans, ERISA and pensions


  
 Exhibit A-15 









			
		 	 (including defined benefit plans); environmental matters; FCC permits and FCC matters; insurance; security documents and creation, validity,
perfection and priority of security interests in the Collateral (subject to permitted liens); acquisition documents; status of the Facilities as senior debt; anti-terrorism/sanctions laws, money laundering activities and dealing with embargoed
persons; value of Quebec-based Collateral; and no casualty; subject in the case of each of the foregoing representations and warranties, to customary exceptions, qualifications and baskets, including for materiality to be agreed consistent with the
Documentation Principles.
  
 The representations and warranties will be required to be
made in connection with each extension of credit (including the extension of credit on the Closing Date, subject to the Certain Funds Provision).

		
	 Conditions Precedent to all Borrowings (except on the Closing Date)
	 	Except with respect to borrowings and other credit extensions on the Closing Date, each borrowing and each other extension of credit shall be subject only to the following conditions precedent: (i) delivery of notice of
borrowing or request for issuance of letter of credit; (ii) accuracy of representations and warranties in all material respects (provided, that any representation and warranty that is qualified as to “materiality,”
“material adverse effect” or similar language shall be true and correct in all respects (after giving effect to any such qualification therein)); and (iii) the absence of defaults or events of default at the time of, or immediately
after giving effect to the making of, such extension of credit.
		
	 Affirmative Covenants
	 	Limited to the following (to be applicable to the Borrowers and their subsidiaries): delivery of annual and quarterly financial statements (and in connection with the annual financial statements, an annual audit opinion from a
nationally recognized auditor that is not subject to any qualification as to “going concern” or scope of the audit), annual budget, MD&A, accountants’ letters, projections, officers’ certificates, SEC and other securities
exchange filings, “know-your-customer” information and other information requested by the Administrative Agent; notices of default under the Facilities, litigation, other material events and prepayments; existence; maintenance of business
and properties; maintenance of insurance; payment and performance of obligations and taxes; employee benefits, ERISA and pensions; maintaining books and records; access to properties and
inspections;


  
 Exhibit A-16 









			
		 	use of proceeds; compliance with laws (including environmental laws, FCC and other regulatory matters) and material contracts; environmental reports; additional collateral and additional guarantors (including, without limitation, a
covenant substantially consistent with Section 7.1.12 of the Existing Credit Agreement (which shall include, without limitation, a requirement to ensure that the percentages of the consolidated revenues, Consolidated EBITDA and consolidated assets
of the Acquiror that are attributable to subsidiaries of the Acquiror that are excluded as Guarantors for any reason do not exceed individual and aggregate percentages consistent with the Documentation Principles (it being understood and agreed that
such aggregate percentages shall be set at 50% with respect to consolidated revenues and Consolidated EBITDA and 35% with respect to consolidated assets)); inspection rights; communications authorizations; further assurances, information regarding
Collateral; regulatory matters; upon the request of the Administrative Agent, annual lender conference calls; quarterly investor conference calls; and using commercially reasonable efforts (including, in all events, applying to maintain each credit
rating and paying all usual and customary fees and expenses to each of S&P and Moody’s with respect to each credit rating) to maintain ratings, in each case, without regard to the level of such ratings; subject, in the case of each of the
foregoing covenants, to customary exceptions, qualifications and baskets to be agreed consistent with the Documentation Principles.
		
	 Negative Covenants
	 	Limited to the following (to be applicable to the Borrowers and their subsidiaries): indebtedness (including mandatorily redeemable equity interests, guarantees and other contingent obligations); liens; sale and leaseback
transactions; investments (including acquisitions (it being understood and agreed that the Loan Documents shall permit certain “permitted acquisitions” subject to terms and conditions consistent with the Documentation Principles, loans and
advances)); asset sales; mergers, acquisitions, consolidations, amalgamations, liquidations and dissolutions; dividends and other payments in respect of equity interests and other restricted payments (but excluding payments to dissenting
shareholders in connection with the Acquisition); transactions with affiliates; prepayments, redemptions and repurchases of other indebtedness; modifications of organizational documents, acquisition documents, debt instruments and


  
 Exhibit A-17 









			
		 	 certain other documents; limitations on restrictive agreements and certain restrictions on subsidiaries; limitations on issuance of capital
stock, including disqualified capital stock; limitations on business activities; fundamental changes; limitations on accounting changes; changes in fiscal year; use of proceeds; no further negative pledges and anti-terrorism laws, money-laundering
activities and dealing with embargoed persons, and restrictions on new defined benefit plans (subject to acquisition exceptions to be agreed). Additional limitations shall be imposed on non-Credit Parties and on transactions between Credit Parties
and non-Credit Parties in accordance with the Documentation Principles.
  
 The negative
covenants will be subject, in the case of each of the foregoing covenants to customary exceptions, qualifications and baskets consistent with the Documentation Principles, including (1) a general basket for restricted payments in an amount to be
mutually agreed and (2) an available amount basket (the “Available Amount Basket”) that will consist of, without duplication, (a) retained excess cash flow, plus (b) the net cash proceeds of equity issuances
and capital contributions (other than disqualified capital stock) received by the Acquiror, plus (c) the net cash proceeds of sales of investments made with the Available Amount Basket. The Available Amount Basket may be used for
investments, restricted payments and prepayments, redemptions and repurchases of other indebtedness; provided, that (i) no default or event of default has occurred or is continuing or shall exist immediately as a result therefrom,
(ii) the Borrowers shall be in compliance with a pro  forma consolidated total net leverage ratio to be mutually agreed and (iii) delivery of an officer’s certificate to the Administrative Agent certifying as to compliance
the foregoing. In addition, (A) the negative covenants with respect to indebtedness, liens, asset sales and restrictive agreements shall provide for exceptions for “Qualified Receivables Facilities” (to be defined in a mutually acceptable
manner) subject to customary limitations to be mutually agreed (including, without limitation, a cap to be mutually agreed and a requirement that such facilities are non-recourse to the Borrowers and their subsidiaries, subject to customary
exceptions) and (B) the negative covenants will permit certain hedging arrangements of the Target and its subsidiaries (including guarantees thereof) entered into in the ordinary course of business consistent



  
 Exhibit A-18 









			
		 	with past practice, to the extent outstanding on the Closing Date;  provided that the aggregate amount of such hedging obligations of subsidiaries other than Guarantors shall be capped in an amount to be mutually agreed.
The negative covenants will also be subject to certain permitted post-closing reorganization steps being contemplated by the Borrowers, the Target and their respective subsidiaries to the extent such reorganization matters are permitted by the Loan
Documents, or otherwise do not adversely affect the security interest in the Collateral and are approved by the Administrative Agent in its sole discretion.
		
	 Financial Covenant
	 	 Limited to a maximum consolidated total net leverage ratio (i) with the definitions, and applicable levels and ratios to be agreed
consistent with the Documentation Principles, provided that the unrestricted cash and cash equivalents netted from indebtedness in the calculation of such ratio (and any other leverage ratio test set forth in the Loan Documents) shall not
exceed $150.0 million, (ii) with accounting terms to be interpreted, and all accounting determinations and computations to be made, in accordance with generally accepted accounting principles in the United States, and (iii) which shall be
tested on the last day of each fiscal quarter and set at levels to reflect a 25% non-cumulative cushion from Consolidated EBITDA in the financial model dated April 13, 2016 (and which shall be calculated to take into account of any indebtedness with
respect to any Flex Term Loans and any Revolving Credit Loans incurred to finance any OID (as defined in the Fee Letter) or upfront fees payable pursuant to the “flex” provisions of the Fee Letter) provided to the Arranger on such
date.
  
 The foregoing financial covenant will be tested with respect to the Borrowers
and their subsidiaries on a consolidated basis, with the first covenant test to commence with the first full fiscal quarter ending after the Closing Date.

		
	 Events of Default
	 	Limited to the following (to be applicable to the Borrowers and their subsidiaries): nonpayment in the required currency of principal when due; failure to deposit cash collateral when due, nonpayment of in the required currency of
interest, fees or other amounts after a three business day grace period; inaccuracy of representations and warranties in any material respect; violation of covenants; cross-default and cross-acceleration under
material agreements and material indebtedness (including


  
 Exhibit A-19 









			
		 	lease purchase transactions); bankruptcy and insolvency events; material judgments; ERISA and other pension events; actual or asserted invalidity or impairment of guarantees, security documents or any other Loan Documents (including
the failure of any lien on any portion of the Collateral to remain perfected with the priority required under the Loan Documents); failure of Facilities to constitute senior debt; and a “Change of Control” (to be defined); subject to
customary threshold, notice and grace period provisions, and other exceptions to be mutually and reasonably agreed consistent with the Documentation Principles.
		
	 Equity Cure Rights
	 	In the event that the Borrowers fail to satisfy the financial covenant with respect to any fiscal quarter, the Loan Documents will contain certain equity cure rights pursuant to which, subject to the terms and conditions thereof to
be agreed consistent with the Documentation Principles, the proceeds of common equity or preferred equity (other than disqualified stock (to be defined)) contributions directly or indirectly to the Acquiror made during such fiscal quarter and on or
prior to the date on which financial statements are required to be delivered for such fiscal quarter (“Equity Cure Contributions”) shall be treated on a dollar-for-dollar basis as Consolidated EBITDA of the Borrowers solely
for purposes of retroactively curing the default(s) under such financial covenant; provided that (i) in each four fiscal quarter period, there shall be a period of at least two consecutive fiscal quarters in respect of which no Equity
Cure Contributions are made, (ii) no more than five Equity Cure Contributions may be made during the term of the Facilities, (iii) the amount of any Equity Cure Contributions in any fiscal quarter shall be no greater than the amount
required to cause the Borrowers to be in compliance with the financial covenant as at the end of such fiscal quarter, (iv) any reduction in indebtedness with the proceeds of any Equity Cure Contribution (including by way of “netting”)
shall be ignored for purposes of determining compliance with the financial covenant, and (v) all Equity Cure Contributions shall be disregarded for all purposes other than retroactively curing defaults under the financial covenant, including
being disregarded for purposes of determining any baskets with respect to the covenants contained in the Loan Documents; provided that to the extent Consolidated EBITDA has been increased for any fiscal quarter as a result of an Equity Cure
Contribution, Consolidated EBITDA as so


  
 Exhibit A-20 









			
		 	increased for such fiscal quarter shall apply for any subsequent determination of the consolidated total net leverage ratio (solely in connection with the calculation of the financial maintenance covenant) which includes such fiscal
quarter.
		
	 Voting
	 	Amendments and waivers with respect to the Loan Documents will require the approval of Lenders (that are not defaulting Lenders) holding not less than a majority of the aggregate principal amount of the Loans, including
participations in Swing Line Loans and Letters of Credit and unused commitments under the Facilities (the “Required Lenders”) (with certain amendments and waivers that effect the rights or duties of one class of Lenders more
adversely than any other class of Lenders also requiring class votes), except that (i) the consent of each Lender directly affected thereby shall be required with respect to (a) reductions in the amount or extensions of the final maturity
of any Loan or any required amortization payment with respect thereto, (b) reductions in the rate of interest (other than a waiver of default interest) or any fee or other amount payable or extensions of any due date thereof, (c) increases
in the amount or extensions of the expiration date of any Lender’s commitment or (d) modifications to the assignment provisions of the Loan Documents that further restrict assignments thereunder and (ii) the consent of 100% of the
Lenders shall be required with respect to (a) reductions of any of the voting percentages or modifications in any of the pro rata provisions, (b) releases of all or substantially all of the value of the guarantees of the Guarantors or of
all or substantially all of the Collateral (other than in connection with permitted asset sales or other permitted dispositions) or (c) assignments by any Credit Party of its rights or obligations under the Facilities.
		
	 Assignments and Participations
	 	The Lenders shall be permitted to assign and sell participations in their loans and commitments, subject, in the case of assignments (other than assignments to another Lender, an affiliate of a Lender or an “approved fund”
(to be defined in the Loan Documents)), to the consent of (x) the Administrative Agent, (y) with respect to the Revolving Credit Facility only, the Issuing Lender and Swing Line Lender and (z) so long as no default or event of default
has occurred and is then continuing, the Borrowers (which consent shall not be unreasonably withheld, delayed or conditioned, with the Borrowers being deemed to be withholding their consent reasonably


  
 Exhibit A-21 









			
		 	 if the proposed assignee or participant is a competitor (to be defined in the Loan Documents)); provided that the Borrowers shall be
deemed to have consented to such assignment if the Borrowers have not otherwise rejected in writing such assignment within ten business days of the date on which such assignment is requested; provided further that, neither the Term
Loan Facility nor the Revolving Credit Facility shall be participated or assigned to any natural person or any Disqualified Lender. In the case of partial assignments (other than to another Lender, an affiliate of a Lender or an approved fund), the
minimum assignment amount shall be $1.0 million with respect to Term Loans and $2.5 million with respect to the Revolving Credit Facility. Assignments will be made by novation and will not be required to be pro rata among the Facilities. The
Administrative Agent shall receive an administrative fee of $3,500 in connection with each assignment unless otherwise agreed by the Administrative Agent.
  

The Administrative Agent shall be entitled to make available to all Lenders the list of Disqualified Lenders. In addition, each assignment and assumption shall
include a representation that the assignee is not a Disqualified Lender (and the Administrative Agent may rely conclusively on such representation). The Administrative Agent shall not be responsible or have any liability for, or have any duty to
ascertain, inquire into, monitor or enforce, compliance with the provisions of the Loan Documents relating to Disqualified Lenders. Without limiting the generality of the foregoing, the Administrative Agent shall not (x) be obligated to
ascertain, monitor or inquire as to whether any Lender or participant or prospective Lender or participant is a Disqualified Lender or (y) have any liability with respect to or arising out of any assignment or participation of Loans, or disclosure
of confidential information, to any Disqualified Lender. For the avoidance of doubt, any assignment to any Disqualified Lender shall not be void, but shall be subject to customary provisions pursuant to which the applicable Borrowers shall be
entitled to terminate the commitments of such Disqualified Lender and prepay its Loans.
  

Participants shall have the same benefits as the Lenders with respect to yield protection and increased cost provisions, and will be subject to customary
limitations on voting rights (as mutually agreed). Participants’ and assignees’ entitlements to gross up provisions for



  
 Exhibit A-22 









			
		 	 withholding taxes shall be subject to customary limitations for transactions and facilities of this type.

 
 Pledges of Loans in accordance with applicable law shall be permitted without restriction.
Promissory notes shall be issued under the Facilities only upon request.
  
 The Loan
Documents shall contain customary provisions (as reasonably determined by the Arranger) for replacing non-consenting Lenders in connection with amendments and waivers requiring the consent of all Lenders or of all Lenders directly affected thereby
so long as Lenders holding at least a majority of the aggregate principal amount of the Loans, including participations in Letters of Credit and Swing Line Loans and unused commitments under the Facilities, shall have consented thereto.

 
 In addition, the Loan Documents shall provide that the Term Loans may be purchased by
the Borrowers on a non-pro rata basis through Dutch auctions open to all Lenders on a pro rata basis in accordance with customary procedures to be agreed; provided that (i) any such Term Loans acquired by the Borrowers shall be retired
and cancelled immediately and automatically upon acquisition thereof, (ii) each Borrower must provide a customary representation and warranty to the effect that it is not in possession of any non-public information with respect to the business
of the Borrowers or any of their subsidiaries (or their respective securities) at the time of such purchase that has not been disclosed generally to private side lenders that could reasonably be expected to have a material effect upon, or otherwise
be material to, a Lender’s decision to assign the Term Loans, (iii) the Term Loans may not be purchased with the proceeds of loans under the Revolving Credit Facility, (iv) no default or event of default shall exist or result
therefrom, (v) the Borrowers shall have aggregate liquidity not less than an amount to be agreed, and (vi) any such Term Loans acquired by the Borrowers shall not be deemed a repayment of the Term Loans for purposes of calculating excess
cash flow or otherwise deemed to increase Consolidated EBITDA.

		
	 Defaulting Lenders
	 	The Loan Documents shall contain customary provisions relating to “defaulting” Lenders consistent with the Documentation Principles, including provisions relating to providing cash collateral to support Swing
Line Loans or Letters of Credit, the suspension of voting rights and of


  
 Exhibit A-23 









			
		 	rights to receive certain fees, and termination or assignment of commitments or Loans of such Lenders and revisions to reflect customary “EU Bail-In” provisions.
		
	 Cost and Yield Protection; Miscellaneous
	 	Each holder of Loans and each Issuing Lender will receive cost and interest rate protection customary for facilities and transactions of this type, including compensation in respect of prepayments, taxes (including customary
gross-up provisions for withholding taxes imposed by any governmental authority), changes in liquidity or capital requirements, guidelines or policies or their interpretation or application after the Closing Date (including, for the avoidance of
doubt (and regardless of the date adopted or enacted), with respect to (x) the Dodd-Frank Wall Street Reform and Consumer Protection Act and the rules and regulations with respect thereto and (y) all requests, rules, guidelines and
directions promulgated by the Bank for International Settlements, the Basel Committee on Banking Supervision (or any similar or successor agency, or the United States or foreign regulatory authorities, in each case, pursuant to Basel III)),
illegality, change in circumstances, reserves and other provisions reasonably deemed necessary by the Administrative Agent to provide customary protection for U.S. and non-U.S. financial institutions and other lenders, subject to, in the case of
each of the foregoing, the right to replace lenders claiming such cost and interest rate protection, customary notice and tolling provisions, mitigation requirements, certification requirements and other exceptions to be mutually and reasonably
agreed upon and consistent with the Documentation Principles. In addition, the Loan Documents will contain customary “EU Bail-In” recognition provisions.
		
	 Expenses
	 	The Borrowers shall jointly and severally pay (i) all reasonable and documented out-of-pocket expenses of the Administrative Agent, the Collateral Agent and Arranger associated with the syndication of the Facilities and the
preparation, negotiation, execution, delivery, filing and administration of the Loan Documents and any amendment or waiver with respect thereto (including the reasonable and documented fees, disbursements and other charges of external counsel
(limited to one such counsel per jurisdiction) and consultants and the charges of IntraLinks, SyndTrak or a similar service) and (ii) all reasonable and documented out-of-pocket expenses of the Administrative Agent, the Collateral Agent, the
Arranger, any other agent appointed in respect of the Facilities, each


  
 Exhibit A-24 









			
		 	Issuing Lender, each Swing Line Lender and the Lenders (including the reasonable and documented fees, disbursements and other charges of external counsel and consultants) in connection with the enforcement of, or protection and
preservation of rights under, the Loan Documents.
		
	 Indemnification
	 	The Loan Documents will contain customary indemnities consistent with the Documentation Principles for (i) the Arranger, the Collateral Agent, the Administrative Agent and the Lenders, (ii) each affiliate of any of the
foregoing persons and (iii) each of the respective officers, directors, partners, trustees, employees, affiliates, shareholders, advisors, agents, attorneys-in-fact and controlling persons of each of the foregoing persons referred to in clauses
(i) and (ii) above (other than as a result of such person’s (or any of such person’s subsidiaries’, officers’, directors’, employees’ or controlling persons’) gross negligence or willful misconduct as determined by
a court of competent jurisdiction in a final and non-appealable ruling.
		
	 Governing Law and Forum
	 	The Loan Documents (except as otherwise expressly set forth in a Loan Document) will be governed by New York law and will provide for the Credit Parties to submit to the exclusive jurisdiction and venue of the Federal and state
courts of the State of New York sitting in the Borough of Manhattan in New York City.
		
	 Counsel to the Arranger, the Collateral Agent and the Administrative Agent
	 	White & Case LLP, with Borden Ladner Gervais LLP acting as local counsel in Canada.

 * * * 

  
 Exhibit A-25 








 ANNEX A-I TO EXHIBIT A 

TO COMMITMENT LETTER 

Interest and Certain Fees 
  

					
	Interest Rate Options	 	The applicable Borrowers may elect that the Loans or other extensions of credit comprising each borrowing bear interest at a rate per annum equal to:
			
		 	(i)	  	the Base Rate (if such Loan is denominated in U.S. Dollars) or the Canadian Prime Rate (if such Loan is denominated in Canadian Dollars), as applicable, plus the Applicable Margin; or
			
		 	(ii)	  	Eurocurrency Rate (if such Loan is denominated in U.S. Dollars) plus the Applicable Margin; provided that all Swing Line Loans will be Base Rate Loans or Canadian Prime Rate Loans, as applicable.
		
		 	 The applicable Borrowers may elect interest periods of 1, 2, 3 or 6 months (or 12 months if available to all applicable Lenders)
for Eurocurrency Rate Loans (as defined below).
  
 As used herein:

 
 “Applicable Margin” means:

			
		 	(A)	  	with respect to Revolving Credit Loans, (i) initially, 4.00%, in the case of Base Rate Loans and Canadian Prime Rate Loans, and (ii) initially, 5.00%, in the case of Eurocurrency Rate Loans, subject to one 0.25% step-down
at a consolidated total net leverage ratio level to be agreed; and
			
		 	(B)	  	with respect to Term Loans, (i) 4.00%, in the case of Base Rate Loans and (ii) 5.00%, in the case of Eurocurrency Rate Loans.
		
		 	 “Base Rate” means the highest of (i) the Federal Funds Rate plus
 1⁄2 of 1.00%, (ii) the Bank of America prime rate (the “Prime Rate”), (iii) Eurocurrency Rate plus 1.00%) and (iii) solely with
respect to the Term Loan Facility, 2.00% (provided that, if the rates described in preceding clauses (i) and (ii) shall be less than zero, such rates shall be deemed to be zero).

 
 “Eurocurrency Rate” means (a) for Loans denominated in U.S.
Dollars, the higher of (i) the London Interbank Offered Rate or a comparable or successor rate which rate is approved by the



  
 Annex A-I-1 









			
		 	 Administrative Agent, as published on the applicable Reuters screen page (or such other commercially available source providing such
quotations as may be designated by the Administrative Agent from time to time) at approximately 11:00 a.m., London time, two business days prior to the commencement of such interest period, for deposits in U.S. Dollars (for delivery on the first day
of such interest period) with a term equivalent to such interest period (provided that, if the foregoing rate shall be less than zero, such rate shall be deemed to be zero) and (ii) solely with respect to the Term Loan Facility, 1.00%
and (b) for Revolving Credit Loans denominated in Canadian Dollars, the CDOR Rate.
  

“Canadian Prime Rate” means, for any day, a fluctuating rate of interest per annum (rounded upward, if necessary, to the next
highest 1/100th of 1%) equal to the highest of (i) the CDOR Rate for 30 day bankers’ acceptances plus 0.50% and (ii) the Bank of America prime rate in Canadian Dollars in Canada (provided that, if the foregoing rate shall be less than
zero, such rate shall be deemed to be zero).
  
 “CDOR Rate”
means, for any interest period, the rate per annum equal to the Canadian Dollar Offered Rate, or a comparable or successor rate which rate is approved by the Administrative Agent, as published on the Reuters Screen CDOR Page (or such other
commercially available source providing such quotations as may be designated by the Administrative Agent from time to time) at approximately 10:00 a.m., Toronto, Ontario time, on the first day of such interest period, with a term equivalent to such
interest period (provided that, if the foregoing rate shall be less than zero, such rate shall be deemed to be zero).

		
	Interest Payment Dates	 	With respect to Loans bearing interest based upon (a) Eurocurrency Rate (“Eurocurrency Rate Loans”), on the last day of each relevant interest period and, in the case of any interest period longer than three
months, on each successive date three months after the first day of such interest period and on the applicable maturity date and (b) the Base Rate or the Canadian Prime Rate, on the last business day of each calendar quarter (in arrears) and on the
applicable maturity date. Interest shall also be payable on any Loans upon any voluntary or mandatory repayment thereof.
		
	Unutilized Commitment Fee	 	The Borrowers shall pay a commitment fee calculated at the rate of 0.50% per annum, on the average daily unused portion of the Revolving Credit Facility, payable quarterly in arrears, subject to one step-down to 0.375% at a
consolidated total net leverage ratio level to be agreed. For purposes of the commitment fee calculations only, Swing Line Loans shall not be deemed to be a utilization of


  
 Annex A-I-2 









			
		 	the Revolving Credit Facility.
		
	Letter of Credit Fees	 	 The Borrowers shall pay a commission on all outstanding Letters of Credit at a per annum rate equal to the Applicable Margin then in
effect with respect to Revolving Credit Loans denominated in the applicable currency made or maintained as Eurocurrency Rate Loans on the face amount of each such Letter of Credit. Such commission shall be shared ratably among the Lenders
participating in the Revolving Credit Facility and shall be payable quarterly in arrears.
  

In addition to letter of credit commissions, a fronting fee calculated at a rate per annum to be agreed upon by the Borrowers and the Issuing Lender on
the face amount of each Letter of Credit shall be payable quarterly in arrears to the Issuing Lender for its own account. In addition, customary (as determined by the Issuing Lender) administrative, issuance, amendment, payment and negotiation
charges shall be payable to the Issuing Lender for its own account

		
	Default Rate	 	All overdue principal, interest, fees and other amounts outstanding under the Facilities shall bear interest at 2.00% per annum above the rate otherwise applicable thereto (or, if there is no applicable rate, 2.00% per
annum above the Base Rate applicable to Revolving Credit Loans denominated in U.S. dollars) and shall be payable on demand.
		
	Rate and Fee Basis	 	All per annum rates shall be calculated on the basis of a year of 360 days (or 365/366 days, in the case of Base Rate Loans, the interest rate payable on which is then based on the Prime Rate and 365 days in the case of
Canadian Prime Rate Loans and Revolving Credit Loans denominated in Canadian Dollars) for the actual number of days elapsed (including the first day but excluding the last day).

 * * * 

  
 Annex A-I-3 








 EXHIBIT B TO COMMITMENT LETTER 

CLOSING CONDITIONS 

Capitalized terms used but not defined in this Exhibit B have the meanings assigned to them elsewhere in this Commitment Letter. The
closing of the Facilities and the making of the initial loans and other extensions of credit under the Facilities are conditioned upon satisfaction of the conditions precedent contained in Section 3 of this Commitment Letter and those
identified below. 
 1. Concurrent Financings. The Definitive Debt Documents shall be prepared by our counsel, shall be consistent
with the Debt Financing Letters (including, for the avoidance of doubt, a zero floor on applicable reference rates), and shall have been executed and delivered by the Borrowers and the Guarantors to the Administrative Agent; provided that
this condition is subject to the Certain Funds Provision. The Collateral Agent, for the benefit of the Lenders under the Facilities and the other secured parties thereunder, shall have been granted perfected first priority security interests in all
assets of the Credit Parties to the extent described in Exhibit A to this Commitment Letter under the caption “Collateral” in form and substance satisfactory to the Collateral Agent; provided that this condition is subject to
the Certain Funds Provision. The Debt Financing Letters shall be in full force and effect. 
 2. Reserved. 

3. Refinancing of Existing Debt. Concurrently with the initial funding of the Facilities, the Refinancing shall have been consummated,
all commitments relating to any Existing Debt shall have been terminated, and, except in the case of any security arrangements that will remain in place (either in their existing form or subject to any amendments, restatements, supplements or other
modifications entered into in connection with the Transactions in consultation with applicable local counsel), all liens or security interests related thereto shall have been (or concurrently with the initial funding of the Facilities will be)
terminated or released. Immediately after giving effect to the Transactions, the Company shall have outstanding no Indebtedness (as defined in the definitive credit agreement for the Facilities) or preferred stock (or direct or indirect guarantee or
other credit support in respect thereof) other than (i) the indebtedness in respect of the Debt Financing, (ii) (1) indebtedness in respect of letters of credit, unsecured notes payable and intercompany indebtedness, in each case, to the
extent permitted in accordance with the Definitive Debt Documents (but, in the case of any such third party debt, not exceeding $25.0 million in the aggregate principal amount), (2) to the extent constituting indebtedness, amounts outstanding
under or in respect of Target’s receivables sale facility with Wells Fargo Bank, N.A. and/or its affiliates (as purchasers of the global Commercial Finance Distribution business of General Electric Capital Corporation and its affiliates)
established pursuant to (A) that certain General Agreement for the Purchase, Sale and Servicing of Accounts, dated August 17, 2012 and as subsequently amended, originally between GE Capital Bank Limited and a subsidiary of Target and
(B) the various schedules of specifics, pricing letters, letter agreements and other documentation relating to such facility (in each case, to the extent that such arrangements are non-recourse to the Borrowers and their subsidiaries, subject
to customary exceptions), (3) purchased leases (to the extent constituting indebtedness), (4) Target’s guarantee of its distributor NetXUSA’s obligations under a credit agreement 


  
 Exhibit B-1 








 
originally between NetXUSA and General Electric Commercial Distribute Finance Corporation, and now between NetXUSA and Wells Fargo Bank, N.A. and/or its affiliates (as purchasers of the global
Commercial Finance Distribution business of General Electric Capital Corporation and its affiliates), the obligations of Target under which guarantee shall not exceed the lesser of (a) 10% of the amount of NetXUSA’s obligations under such
credit agreement and (b) $2,150,000, and (5) such other indebtedness as may be reasonably agreed by us and (iii) capital lease obligations of the Credit Parties (1) in existence on the date hereof and reflected in the
Acquiror’s consolidated balance sheets for the fiscal quarter ended December 31, 2015 and the Target’s consolidated balance sheets for the fiscal quarter ended December 31, 2015 or (2) otherwise incurred in the ordinary
course of business consistent with past practices. 
 4. Financial Information. We shall have received (A) audited consolidated
balance sheets and related statements of income, stockholders’ equity and cash flows of the Acquiror for the last three full fiscal years ended at least 90 days prior to the Closing Date (it being acknowledged and agreed that the requirements
of this clause (A) shall be satisfied by receipt of such audited consolidated financial statements with respect to the fiscal years ended December 31, 2015 and December 31, 2014, the 8 month period ended December 31, 2013, and
the fiscal year ended April 30, 2013), (B) audited consolidated balance sheets and related statements of income, stockholders’ equity and cash flows of the Target for the last three full fiscal years ended at least 60 days prior to
the Closing Date, (C) unaudited consolidated balance sheets and related statements of income and cash flows of the Acquiror for each subsequent interim quarterly period ended at least 45 days prior to the Closing Date (and the corresponding
period for the prior fiscal year), (D) unaudited consolidated balance sheets and related statements of income and cash flows of the Target for each subsequent interim quarterly period ended at least 40 days prior to the Closing Date (and the
corresponding period for the prior fiscal year) and (E) a pro forma consolidated balance sheet and related pro forma consolidated statement of income (but not a pro forma statement of cash flows) of the Acquiror and its
subsidiaries (after giving effect to the Acquisition and the other Transactions) as of and for the twelve-month period ending on the last day of the most recently completed four-fiscal quarter period ended at least 90 days prior to the Closing Date
(if such period is a fiscal year) or at least 45 days prior to the Closing Date (if such period is a fiscal quarter), prepared after giving effect to the Acquisition and other Transactions. 

5. Term Loan Marketing Period. The Arranger shall have been afforded a period (the “Term Loan Marketing
Period”) of at least 15 consecutive business days prior to the Closing Date (ending on the business day no later than the business day immediately prior to the Closing Date (or, if earlier, the business day immediately prior to the
first date of any borrowing of Escrow Term Loans (as defined in the Fee Letter))) following receipt of the Confidential Information Memorandum to syndicate the Term Loan Facility;  provided, that the Acquiror shall deliver the
Confidential Information Memorandum to the Arranger not later than the earlier of (i) 17 consecutive business days prior to the Closing Date and (ii) 120 days after the date hereof; provided, further that
(x) May 27, 2016, July 1, 2016 and July 5, 2016 shall be excluded in the calculation of such Term Loan Marketing Period and (y) if such 15 consecutive business day period has not ended prior to August 19, 2016,
then it will commence no earlier than September 6, 2016. We will notify you in writing when we have received all information required for the preparation of the Confidential Information Memorandum. If we have not provided such written notice
and you in good faith reasonably believe that you have delivered all information required for the preparation of the Confidential Information Memorandum, you may deliver a written 

  
 Exhibit B-2 








 
notice to us asking us to confirm that we have received all information required for the preparation of the Confidential Information Memorandum. We will have three business days after receipt of
your written notice to respond in writing with an itemized list of all information that is still required for the Confidential Information Memorandum. If we do not respond within such three business day period to your written notice, the Term Loan
Marketing Period will be deemed to have commenced. For the avoidance of doubt, the condition set forth in the first sentence of this Section 5 shall be deemed to have been satisfied upon the expiration of the 15 consecutive business day
period referred to therein (taking into account the “blackout periods” specified in the second proviso thereto), or such shorter period as may be acceptable to the Arranger. 

6. Senior Secured Notes Marketing Period. The Notes Issuer (as defined in the Fee Letter) shall prepare a customary preliminary
prospectus or preliminary offering memorandum (the “Offering Memorandum”) related to the Senior Secured Notes (as defined in the Fee Letter), containing such information as is customary and appropriate for such a document or
as may be required by the Investment Banks, including all audited, unaudited, pro forma and other financial statements and schedules of the Notes Issuer (and any of its affiliates, as applicable) of the type that would be required in a registered
public offering of the Senior Secured Notes on Form S-3 or Form F-3 and in form that would be necessary for the Investment Banks to receive customary “comfort” (including customary “negative assurance” comfort) (in the case of an
offering pursuant to Rule 144A under the Securities Act, following delivery of a SAS 72 representation letter by each Investment Bank) from independent public accountants in connection with the placement of the Senior Secured Notes except
(i) in the event the Senior Secured Notes are issued in a Rule 144A offering, the Offering Memorandum does not need to include such information customarily excluded in Rule 144A offerings including, but not limited to, information required by
Item 3-10 or 3-16 of Regulation S-X and (ii) the Notes Issuer may rely upon disclosure requirements available to a Foreign Private Issuer (as defined in Rule 3b-4 of the U.S. Securities Exchange Act of 1934, as amended (the
“Exchange Act”)) that the Acquiror has historically relied upon in its Exchange Act reports, to the extent applicable to the Notes Issuer. The Notes Issuer shall deliver the Offering Memorandum to the Investment Banks not
later than the earlier of (i) 17 consecutive business days prior to the Closing Date and (ii) 120 days after the date hereof. The Investment Banks shall have been afforded a period (the “Notes Marketing Period”) of
at least 15 consecutive business days after delivery of such complete Offering Memorandum (at no time during which period the financial information in the Offering Memorandum shall be “stale”) to seek to place the Senior Secured Notes with
qualified purchasers thereof (ending on the business day no later than the business day immediately prior to the Closing Date (or, if earlier, the business day immediately prior to the first date of any borrowing of Escrow Term Loans (as defined in
the Fee Letter))); provided, that (x) May 27, 2016, July 1, 2016 and July 5, 2016 shall be excluded in the calculation of such period and (y) if such 15 consecutive business day period has not ended prior to
August 19, 2016, then it will commence no earlier than September 6, 2016. For the avoidance of doubt, the condition set forth in the third sentence of this Section 6 shall be deemed to have been satisfied upon the expiration of
the 15 consecutive business day period referred to therein (taking into account the “blackout periods” specified in the proviso thereto), or such shorter period as may be acceptable to the Arranger. Notwithstanding anything to the contrary
herein, the conditions set forth in this Section 6 shall only be a condition to the closing of the Facilities and the initial loans under the Facilities if a Structure Flex Notice has been delivered to the Notes Issuer and not revoked.


  
 Exhibit B-3 








 7. Payments. All costs, fees, expenses (including reasonable and documented legal fees and
out-of-pocket expenses and recording taxes and fees) and other compensation and amounts contemplated by the Debt Financing Letters or otherwise payable to us, the Lenders or any of our or their respective affiliates pursuant to the Commitment Letter
or the Fee Letter, in each case that have been invoiced at least one business day prior to the Closing Date shall have been (or concurrently with the initial funding of the Facilities will be) paid to the extent due and payable in accordance with
the terms, respectively, hereof or thereof. 
 8. Customary Closing Documents. Delivery of the following customary documents required
to be delivered under the Definitive Debt Documents, consistent with the Documentation Principles: customary lien, litigation and tax searches, customary legal opinions, corporate records and documents from public officials and officers’
certificates, payoff letters and (to the extent applicable) guaranty and lien releases in respect of the Existing Debt shall have been delivered. In addition, you shall have delivered (a) at least five business days prior to the Closing Date,
all documentation and other information required by U.S. and Canadian regulatory authorities under applicable “know-your-customer”, anti-money laundering and anti-terrorist financing rules and regulations, including the Patriot Act and the
Proceeds of Crime (Money Laundering) and Terrorist Financing Act (Canada) as have been reasonably requested in writing at least ten days prior to the Closing Date by such Lenders, (b) a certificate from the chief financial officer of the
Acquiror in a customary form reasonably satisfactory to the Arranger, certifying that the Borrowers and their subsidiaries on a consolidated basis immediately after giving effect to the Transactions are solvent and (c) customary borrowing
notices. 
 9. Accuracy of Representations and Warranties. Subject to the Certain Funds Provision, the representations and warranties
in the Loan Documents shall be true and correct in all material respects (provided, that any representation and warranty that is qualified as to “materiality,” “material adverse effect” or similar language shall be true
and correct in all respects (after giving effect to any such qualification therein)). 
 10. Acquisition Conditions. The Acquisition
Conditions (as defined and set forth on Exhibit C hereto) shall have been satisfied. 
 11. Process Agent. The Administrative
Agent shall have received a copy of a letter appointing a process agent reasonably acceptable to the Administrative Agent as process agent for the Acquiror in form and substance reasonably acceptable to the Administrative Agent. 

  
 Exhibit B-4 








 EXHIBIT C TO COMMITMENT LETTER 

ACQUISITION CONDITIONS 
  

	a)	The Acquiror and Merger Sub shall have entered into an agreement and plan of merger with the Target (as may be amended in accordance with the terms of this Commitment Letter and together with the annexes, schedules,
exhibits and attachments thereto, the “Acquisition Agreement”) on terms and conditions (including the aggregate consideration payable under the Acquisition) satisfactory to the Arranger. 


It is understood and agreed that draft of the Acquisition Agreement delivered to the Arranger on the date hereof at 9:38 p.m., New York time is
satisfactory to the Arranger. 
  

	b)	Neither the Acquiror nor any of its subsidiaries shall waive, amend, or provide any consent with respect to, any term or condition of the Acquisition Agreement: 


 

	 	(i)	that increases the aggregate consideration payable by the Acquiror (other than an increase in the equity portion of the aggregate consideration or an increase in the cash portion of the aggregate consideration to the
extent funded with the proceeds of an issuance of common shares by the Acquiror); or 

  

	 	(ii)	that otherwise, individually or in the aggregate, is or could reasonably be expected to materially and adversely affect the interests of the Arranger and the Lenders in their respective capacities as such without the
prior written consent of the Arranger (it being understood and agreed that (1) any decrease in the per share consideration paid in an amount less than 10% shall be deemed to be adverse to the interest of the Lenders and the Arranger unless
there is a corresponding decrease in the commitments in respect of the Term Loan Facility, (2) any decrease in the per share consideration paid in an amount equal to or greater than 10% shall be deemed to be adverse to the interest of the
Lenders and the Arranger, (3) any change to the definition of “Target Material Adverse Effect” shall be deemed to be adverse to the interests of the Lenders and the Arranger, and (4) any modifications to any of the
“Xerox provisions” shall be deemed to be adverse to the interests of the Lenders and the Arranger). 

  

	c)	The Acquisition shall have been consummated in accordance with the Acquisition Agreement or will be consummated concurrently with the borrowing of the Term Loans and the receipt by the Acquiror of the proceeds of the
foregoing, without amendment, modification or waiver of the provisions described in clauses (i) or (ii) of item b) above. 

  

	d)	Delivery by the Acquiror of a certificate setting out the amount required to pay for the Shares exchanged for cash consideration under the Acquisition, together with evidence that all amounts required to complete the
Acquisition that are not being funded under Facilities have been paid by the Acquiror to the exchange agent under the Acquisition for payment to the applicable securityholders. 


 

	e)	Proceeds of the advance(s) under the Facilities being paid directly or indirectly to the exchange agent under the Acquisition, to the extent being used to pay for the Shares. 


  
 Exhibit C-1