Federal Register / Vol. 88, No. 169 / Friday, September 1, 2023 / Notices 60455 

determining whether they receive 

SNAP, SSI, and Medicaid benefits 

administered by the Michigan 

Department of Health and Human 

Services. 

Participating Agencies 

Michigan Department of Health and 

Human Services; Federal 

Communications Commission. 

Authority for Conducting the Matching 

Program 

The authority for the FCC’s ACP is 

Infrastructure Investment and Jobs Act, 

Public Law 117–58, 135 Stat. 429, 1238– 

44 (2021) (codified at 47 U.S.C. 1751– 

52); 47 CFR part 54. The authority for 

the FCC’s Lifeline program is 47 U.S.C. 

254; 47 CFR 54.400 through 54.423; 

Lifeline and Link Up Reform and 

Modernization, et al., Third Report and 

Order, Further Report and Order, and 

Order on Reconsideration, 31 FCC Rcd 

3962, 4006–21, paras. 126–66 (2016) 

(2016 Lifeline Modernization Order). 

Purpose(s) 

The purpose of this modified 

matching agreement is to verify the 

eligibility of applicants and subscribers 

to Lifeline, as well as to ACP and other 

Federal programs that use qualification 

for Lifeline as an eligibility criterion. 

This new agreement will permit 

eligibility verification for the Lifeline 

program and ACP by checking an 

applicant’s/subscriber’s participation in 

SNAP, SSI, and Medicaid in Michigan. 

Under FCC rules, consumers receiving 

these benefits qualify for Lifeline 

discounts and also for ACP benefits. 

Categories of Individuals 

The categories of individuals whose 

information is involved in the matching 

program include, but are not limited to, 

those individuals who have applied for 

Lifeline and/or ACP benefits; are 

currently receiving Lifeline and/or ACP 

benefits; are individuals who enable 

another individual in their household to 

qualify for Lifeline and/or ACP benefits; 

are minors whose status qualifies a 

parent or guardian for Lifeline and/or 

ACP benefits; or are individuals who 

have received Lifeline and/or ACP 

benefits. 

Categories of Records 

The categories of records involved in 

the matching program include, but are 

not limited to, the last four digits of the 

applicant’s Social Security Number, 

date of birth, and first or last name. The 

National Verifier will transfer these data 

elements to the Michigan Department of 

Health and Human Services, which will 

respond either ‘‘yes’’ or ‘‘no’’ that the 

individual is enrolled in a qualifying 

assistance program: SNAP, SSI, and 

Medicaid administered by the Michigan 

Department of Health and Human 

Services. 

System(s) of Records 

The records shared as part of this 

matching program reside in the Lifeline 

system of records, FCC/WCB–1, 

Lifeline, which was published in the 

Federal Register at 86 FR 11526 (Feb. 

25, 2021). 

The records shared as part of this 

matching program reside in the ACP 

system of records, FCC/WCB–3, 

Affordable Connectivity Program, which 

was published in the Federal Register at 

86 FR 71494 (Dec. 16, 2021). 

Federal Communications Commission. 

Marlene Dortch, 

Secretary. 

[FR Doc. 2023–18944 Filed 8–31–23; 8:45 am] 

BILLING CODE 6712–01–P 

FEDERAL COMMUNICATIONS 

COMMISSION 

[FR ID: 167780] 

Privacy Act of 1974; System of 

Records 

AGENCY: Federal Communications 

Commission. 

ACTION: Notice of a modified system of 

records. 

SUMMARY: The Federal Communications 

Commission (FCC, Commission, or 

Agency) proposes to modify an existing 

system of records, FCC/CGB–4, internetbased Telecommunications Relay 

Service-User Registration Database 

(ITRS–URD) Program, subject to the 

Privacy Act of 1974, as amended. This 

action is necessary to meet the 

requirements of the Privacy Act to 

publish in the Federal Register notice of 

the existence and character of records 

maintained by the agency. The ITRS– 

URD’s system of records contains 

personally identifiable information (PII) 

that is collected, used, stored, and 

maintained to support the 

administration, management, 

operations, and functions of the ITRS 

programs. The ITRS–URD, which is 

administered by a third party under 

contract with the FCC, is a database 

registration system that provides a 

necessary interface for multiple ITRS 

services, which include, but are not 

limited to Video Relay Service (VRS), 

and internet Protocol Captioned 

Telephone Service (IP CTS). These 

services are available to individuals 

who are deaf, deaf-blind, hard of 

hearing, or have speech disabilities, 

who are eligible under the Americans 

with Disabilities Act (ADA), and who 

register to participate in a TRS program. 

This modification makes various 

necessary changes and updates, 

including clarification of the purpose of 

the system, formatting changes required 

by the Office of Management and 

Budget (OMB) Circular A–108 since its 

previous publication, the addition of 

new routine uses, as well as the revision 

of existing routine uses. 

DATES: This modified system of records 

will become effective on September 1, 

2023. Written comments on the routine 

uses are due by October 2, 2023. The 

routine uses in this action will become 

effective on October 2, 2023 unless 

comments are received that require a 

contrary determination. 

ADDRESSES: Send comments to 

Katherine C. Clark, FCC, 45 L Street NE, 

Washington, DC 20554, or to privacy@

fcc.gov. 

FOR FURTHER INFORMATION CONTACT: 

Katherine C. Clark, (202) 418–1773 or 

privacy@fcc.gov (and to obtain a copy of 

the Narrative Statement and the 

Supplementary Document, which 

includes details of the proposed 

alterations to this system of records). 

SUPPLEMENTARY INFORMATION: As 

required by the Privacy Act of 1974, as 

amended, 5 U.S.C. 552a(e)(4) and 

(e)(11), this document sets forth notice 

of the proposed modification of a 

system of records maintained by the 

FCC. The FCC previously provided 

notice of the system of records FCC/ 

CGB–4, internet-based 

Telecommunications Relay Service-User 

Registration Database (ITRS–URD) 

Program, by publication in the Federal 

Register on February 9, 2015 (80 FR 

6963). 

This notice serves to update and 

modify FCC/CGB–4 as a result of 

various necessary changes and updates, 

including approval by the National 

Archives and Records Administration 

(NARA) of a records retention and 

disposal schedule for the information in 

this system, since its previous 

publication. The substantive changes 

and modifications to the previously 

published version of the FCC/CGB–4 

system of records include: 

1. Restyling the name of the System 

as the ‘‘internet-based 

Telecommunications Relay Service-User 

Registration Database (ITRS–URD)’’; 

2. Updating the language in the 

Security Classification to follow OMB 

guidance; 

3. Modifying the language in the 

Categories of Individuals and Categories 

of Records to be consistent with the 


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language and phrasing now used in FCC 

SORNs and to reflect regulatory changes 

in the ITRS–URD and ITRS programs; 

4. Updating and/or revising language 

in the following routine uses (listed by 

current routine use number): (4) FCC 

Enforcement Actions; (5) Congressional 

Inquiries; (6) Government-wide Program 

Management and Oversight; (7) Law 

Enforcement and Investigation; (8) 

Litigation; (9) Adjudication; and (10) 

Breach Notification, the revision of 

which is as required by OMB 

Memorandum No. M–17–12; 

5. Adding two new routine uses 

(listed by current routine use number): 

(11) Assistance to Federal Agencies and 

Entities Related to Breaches—to assist 

with other Federal agencies’ data breach 

situations, which is required by OMB 

Memorandum No. M–17–12; and (12) 

Non-Federal Personnel—to allow 

contractors, other vendors, grantees, and 

volunteers who have been engaged to 

assist the FCC in the performance of a 

contract service, grant, cooperative 

agreement access to information; and 

6. Deleting one routine use (listed by 

previous routine use number): (10) 

Department of Justice as duplicative of 

the newly revised routine use (8) 

Litigation. 

7. Updating the existing records 

retention and disposal schedule with a 

new records schedule: 

‘‘Telecommunications Relay Service 

(TRS),’’ Records Schedule Number 

DAA–0173–2015–0006. 

The system of records is also revised 

for clarity and updated to reflect various 

administrative changes related to the 

system managers and system addresses; 

policy and practices for storage and 

retrieval of the information; 

administrative, technical, and physical 

safeguards; and updated notification, 

records access, and contesting records 

procedures. 

SYSTEM NAME AND NUMBER: 

FCC/CGB–4, internet-based 

Telecommunications Relay Service-User 

Registration Database (ITRS–URD). 

SECURITY CLASSIFICATION: 

Unclassified. 

SYSTEM LOCATION: 

Consumer and Governmental Affairs 

Bureau (CGB), FCC, 45 L Street NE, 

Washington, DC 20554. 

SYSTEM MANAGER(S): 

CGB, FCC, 45 L Street NE, 

Washington, DC 20554. 

AUTHORITY FOR MAINTENANCE OF THE SYSTEM: 

47 U.S.C. 141–154, 225, 255, 303(r), 

616, and 620; 47 CFR parts 64, Subpart 

F. 

PURPOSE(S) OF THE SYSTEM: 

This system collects and maintains: 

1. Information that is used to 

determine whether an individual who is 

applying for a TRS program is eligible 

to register for the program; 

2. Information that the ITRS–URD 

administrator uses to determine whether 

information with respect to registered 

users already in the ITRS–URD is 

correct and complete; 

3. Information that the ITRS–URD 

administrator uses or will use in a 

system for automated validation of the 

registration information that has been 

submitted and ensure that the 

authorized VRS and IP CTS providers 

are unable to register individuals who 

do not pass the identification 

verification check conducted through 

the ITRS–URD; 

4. Information that VRS and IP CTS 

providers must request to validate each 

individual who seeks to register that he/ 

she is an actual person living or visiting 

in the United States; 

5. Information related to users signed 

up with multiple providers for VRS or 

IP CTS; and 

6. Information that is contained in the 

records of the inquiries that VRS and IP 

CTS providers will make available to 

the ITRS–URD administrator and its 

contractors and subcontractors who 

manages the database (providing 

verification/call/service center(s) 

services) to verify that individuals who 

are deaf, deaf-blind, hard of hearing, or 

have speech disabilities and who are 

eligible under the ADA to participate in 

ITRS programs. 

Collecting and maintaining these 

types of information allows staff access 

to documents necessary for key 

activities discussed in this SORN, 

including verifying the eligibility of 

individuals to participate in ITRS 

programs; analyzing effectiveness and 

efficiency of related FCC programs and 

informing future rule-making and 

policy-making activity; and improving 

staff efficiency. Records in this system 

are available for public inspection, e.g., 

in response to requests under the 

Freedom of Information Act (FOIA), 

after redaction of identifying 

information such as a name, address, 

telephone number, fax number, and/or 

email address. 

CATEGORIES OF INDIVIDUALS COVERED BY THE

SYSTEM: 

Individuals who are deaf, deaf-blind, 

hard of hearing, or have speech 

disabilities, and who are eligible under 

the ADA to register for one or more of 

the ITRS program’s multiple services; 

representatives of certified ITRS 

Program providers; individuals who are 

registered and currently receiving ITRS 

Program services; and/or individuals 

who are minors whose status makes 

them eligible for a parent or guardian to 

register them for ITRS program services. 

CATEGORIES OF RECORDS IN THE SYSTEM: 

Electronic records regarding ITRS 

participants, subscribers, and 

applicants, including their full names 

(first, middle, and last names); the 

names of parents or guardians; full 

residential addresses; dates of birth; last 

four digits of social security numbers 

(SSNs) or Tribal identification numbers 

(or alternative proof of identification for 

those who do not have an SSN or Tribal 

identification number); ten digit 

telephone number(s) assigned in the 

TRS number directory and associated 

uniform resource identifier (URI) 

information; users’ registered location 

information for emergency calling 

purposes; eligibility certifications 

(digital copy) for ITRS program’s 

service(s) and date obtained from 

provider; users’ VRS or IP CTS initiation 

dates and (when applicable) termination 

dates; date on which user last placed a 

point-to-point or relay call. 

RECORD SOURCE CATEGORIES: 

Information in this system is provided 

by individuals, or by parents or 

guardians of minor individuals, who are 

deaf, deaf-blind, hard of hearing or have 

speech disabilities to determine their 

eligibility for ITRS programs; and by 

ITRS program providers for registration 

of subscribers, participants, and 

applicants, and/or their re-certification 

in ITRS programs. 

ROUTINE USES OF RECORDS MAINTAINED IN THE

SYSTEM, INCLUDING CATEGORIES OF USERS AND

THE PURPOSES OF SUCH USES: 

In addition to those disclosures 

generally permitted under 5 U.S.C. 

552a(b) of the Privacy Act, all or a 

portion of the records or information 

contained in this system may be 

disclosed to authorized entities, as is 

determined to be relevant and 

necessary, outside of the FCC as a 

routine use pursuant to 5 U.S.C. 

552a(b)(3) as follows: 

1. FCC Program Management—A 

record from this system may be accessed 

and used by the ITRS–URD 

Administrator and to third-party 

contractor’s employees (including 

employees of subcontractors) to conduct 

official duties associated with the 

administration, management, and 

operation of the ITRS programs, as 

directed by the Commission. Such 

duties include conducting the 

verification process that allows the 

ITRS–URD administrator to determine 


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the accuracy of the PII provided by or 

regarding participants, subscribers, and 

applicants to the system of records, i.e., 

when an employee of a third-party 

contractor (and/or subcontractor), 

responsible for management registration 

and fraud prevention, verifies the 

eligibility of the participant, registrant, 

or subscriber. The FCC may share access 

to the information in the ITRS–URD for 

the purposes of managing and/or 

eliminating waste, fraud, and abuse in 

the ITRS programs, including as 

necessary for, among other things, 

audits, oversight, and or investigations. 

2. ADA Eligibility Verification Data— 

A record from this system may be 

disclosed to the appropriate Federal, 

State, Tribal, or local authorities 

(including transfers of PII data to/from 

the ITRS–URD Administrator, 

contractors, and subcontractors, as 

required) for the purposes of verifying 

whether individuals who are deaf, deafblind, hard of hearing or have speech 

disabilities are eligible under the ADA 

to register to participate in/subscribe to 

ITRS programs; 

3. State or Tribal Agencies and 

Authorized Entities—A record from this 

system may be disclosed to designated 

State or Tribal agencies and other 

authorized entities, which include, but 

are not limited to state public utility 

commissions, and their agents, as is 

consistent with applicable Federal and 

State laws, to administer TRS or ITRS 

(as applicable) programs in that state 

and to perform other management and 

oversight duties and responsibilities, 

including determining eligibility for 

TRS or ITRS programs. 

4. FCC Enforcement Actions—When a 

record in this system involves an 

informal complaint filed with the FCC 

alleging a violation of FCC rules, 

regulations, orders, or requirements by 

an ITRS applicant, subscriber, 

participant, licensee, certified or 

regulated entity/provider, or an 

unlicensed person or entity, the 

complaint may be served to the alleged 

violator for a response through the 

FCC’s normal course of complaint 

handling process. When an order or 

other Commission-issued document that 

includes consideration of an informal 

complaint or complaints is issued by the 

FCC for resolution or enforcement, the 

complainant’s name may be made 

public in that order or letter document. 

Where a complainant in filing his or her 

complaint explicitly requests that 

confidentiality of his or her name from 

public disclosure, the Commission will 

endeavor to protect such information 

from public disclosure. Complaints that 

contain requests for confidentiality may 

be dismissed if the Commission 

determines that the request impedes the 

Commission’s ability to investigate and/ 

or resolve the complaint. 

5. Congressional Inquiries—To 

provide information to a Congressional 

office from the record of an individual 

in response to an inquiry from that 

Congressional office made at the written 

request of that individual. 

6. Government-wide Program 

Management and Oversight—To provide 

information to the Department of Justice 

(DOJ) to obtain that department’s advice 

regarding disclosure obligations under 

FOIA; or to OMB to obtain that office’s 

advice regarding obligations under the 

Privacy Act. 

7. Law Enforcement and 

Investigation—To disclose pertinent 

information to appropriate Federal, 

State, Tribal, or local agencies, 

authorities, and officials responsible for 

investigating, prosecuting, enforcing, or 

implementing a statute, rule, regulation, 

order, or other requirement when the 

FCC becomes aware of an indication of 

a violation or potential violation of a 

civil or criminal statute, law, regulation, 

order, or other requirement. 

8. Litigation—To disclose records to 

DOJ when: (a) the FCC or any 

component thereof; (b) any employee of 

the FCC in his or her official capacity; 

(c) any employee of the FCC in his or 

her individual capacity where the DOJ 

or the FCC has agreed to represent the 

employee; or (d) the United States 

Government is a party to litigation or 

has an interest in such litigation, and by 

careful review, the FCC determines that 

the records are both relevant and 

necessary to the litigation, and the use 

of such records by the DOJ is for a 

purpose that is compatible with the 

purpose for which the FCC collected the 

records. 

9. Adjudication—To disclose records 

in a proceeding before a court or 

adjudicative body, when: (a) the FCC or 

any component thereof; or (b) any 

employee of the FCC in his or her 

official capacity; or (c) any employee of 

the FCC in his or her individual 

capacity; or (d) the United States 

Government, is a party to litigation or 

has an interest in such litigation, and by 

careful review, the FCC determines that 

the records are both relevant and 

necessary to the litigation, and that the 

use of such records is for a purpose that 

is compatible with the purpose for 

which the agency collected the records. 

10. Breach Notification—To 

appropriate agencies, entities, and 

persons when: (a) the Commission 

suspects or has confirmed that there has 

been a breach of the system of records; 

(b) the Commission has determined that 

as a result of the suspected or confirmed 

compromise there is a risk of harm to 

individuals, the Commission (including 

its information systems, programs, and 

operations), the Federal Government, or 

national security; and (c) the disclosure 

made to such agencies, entities, and 

persons is reasonably necessary to assist 

in connection with the Commission’s 

efforts to respond to the suspected or 

confirmed breach or to prevent, 

minimize, or remedy such harm. 

11. Assistance to Federal Agencies 

and Entities Related to Breaches—To 

another Federal agency or Federal 

entity, when the Commission 

determines that information from this 

system is reasonably necessary to assist 

the recipient agency or entity in: (a) 

responding to a suspected or confirmed 

breach or (b) preventing, minimizing, or 

remedying the risk of harm to 

individuals, the recipient agency or 

entity (including its information 

systems, program, and operations), the 

Federal Government, or national 

security, resulting from a suspected or 

confirmed breach. 

12. Non-Federal Personnel—To 

disclose information to non-Federal 

personnel, including contractors, other 

vendors (e.g., identity verification 

services), grantees, and volunteers who 

have been engaged to assist the FCC in 

the performance of a contract service, 

grant, cooperative agreement, or other 

activity related to this system of records 

and who need to have access to the 

records in order to perform their 

activity. 

POLICIES AND PRACTICES FOR STORAGE OF

RECORDS: 

This system contains electronic 

records, files, and data. The ITRS–URD 

Program Administrator will host the 

electronic data, which will reside in the 

administrator’s ITRS–URD Program’s 

database(s) and in the databases of 

third-party contractors and 

subcontractors who conduct the 

subscribers/participants’ verification 

processes. 

POLICIES AND PRACTICES FOR RETRIEVAL OF

RECORDS: 

Records in this system of records can 

be retrieved by any category field, e.g., 

first or last name or email address. 

POLICIES AND PRACTICES FOR RETENTION AND

DISPOSAL OF RECORDS: 

The information in this system is 

maintained and disposed of in 

accordance with NARA records 

schedule ‘‘Telecommunications Relay 

Service (TRS),’’ Records Schedule 

Number DAA–0173–2015–0006. 


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60458 Federal Register / Vol. 88, No. 169 / Friday, September 1, 2023 / Notices 

ADMINISTRATIVE, TECHNICAL, AND PHYSICAL

SAFEGUARDS: 

The electronic records, files, and data 

are stored within FCC or a vendor’s 

accreditation boundaries and 

maintained in a database housed in the 

FCC’s or vendor’s computer network 

databases. Access to the electronic files 

is restricted to authorized employees 

and contractors; and to IT staff, 

contractors, and vendors who maintain 

the IT networks and services. Other 

employees and contractors may be 

granted access on a need-to-know basis. 

The electronic files and records are 

protected by the FCC and third-party 

privacy safeguards, a comprehensive 

and dynamic set of IT safety and 

security protocols and features that are 

designed to meet all Federal privacy 

standards, including those required by 

the Federal Information Security 

Modernization Act of 2014 (FISMA), 

OMB, and the National Institute of 

Standards and Technology (NIST). 

RECORD ACCESS PROCEDURES: 

Individuals wishing to request access 

to and/or amendment of records about 

themselves should follow the 

Notification Procedure below. 

CONTESTING RECORD PROCEDURES: 

Individuals wishing to request access 

to and/or amendment of records about 

themselves should follow the 

Notification Procedure below. 

NOTIFICATION PROCEDURES: 

Individuals wishing to determine 

whether this system of records contains 

information about themselves may do so 

by writing to privacy@fcc.gov. 

Individuals requesting access must also 

comply with the FCC’s Privacy Act 

regulations regarding verification of 

identity to gain access to records as 

required under 47 CFR part 0, subpart 

E. 

EXEMPTIONS PROMULGATED FOR THE SYSTEM: 

None. 

HISTORY: 

80 FR 6963 (February 9, 2015) 

Federal Communications Commission. 

Marlene Dortch, 

Secretary. 

[FR Doc. 2023–18945 Filed 8–31–23; 8:45 am] 

BILLING CODE 6712–01–P 

FEDERAL COMMUNICATIONS 

COMMISSION 

[OMB 3060–1085; FR ID 167223] 

Information Collection Being Reviewed 

by the Federal Communications 

Commission 

AGENCY: Federal Communications 

Commission. 

ACTION: Notice and request for 

comments. 

SUMMARY: As part of its continuing effort 

to reduce paperwork burdens, and as 

required by the Paperwork Reduction 

Act (PRA) of 1995, the Federal 

Communications Commission (FCC or 

the Commission) invites the general 

public and other Federal agencies to 

take this opportunity to comment on the 

following information collection. 

Comments are requested concerning: 

whether the proposed collection of 

information is necessary for the proper 

performance of the functions of the 

Commission, including whether the 

information shall have practical utility; 

the accuracy of the Commission’s 

burden estimate; ways to enhance the 

quality, utility, and clarity of the 

information collected; ways to minimize 

the burden of the collection of 

information on the respondents, 

including the use of automated 

collection techniques or other forms of 

information technology; and ways to 

further reduce the information 

collection burden on small business 

concerns with fewer than 25 employees. 

DATES: Written PRA comments should 

be submitted on or before October 31, 

2023. If you anticipate that you will be 

submitting comments, but find it 

difficult to do so within the period of 

time allowed by this notice, you should 

advise the contact listed below as soon 

as possible. 

ADDRESSES: Direct all PRA comments to 

Nicole Ongele, FCC, via email PRA@

fcc.gov and to nicole.ongele@fcc.gov. 

FOR FURTHER INFORMATION CONTACT: For 

additional information about the 

information collection, contact Nicole 

Ongele, (202) 418–2991. 

SUPPLEMENTARY INFORMATION: The FCC 

may not conduct or sponsor a collection 

of information unless it displays a 

currently valid control number. No 

person shall be subject to any penalty 

for failing to comply with a collection 

of information subject to the PRA that 

does not display a valid Office of 

Management and Budget (OMB) control 

number. 

OMB Control Number: 3060–1085. 

Title: Section 9.11, Interconnected 

Voice Over internet Protocol (VoIP) 

E911 Compliance; Section 9.12, 

Implementation of the NET 911 

Improvement Act of 2008: Location 

Information From Owners and 

Controllers of 911 and E911 

Capabilities. 

Form Number: N/A. 

Type of Review: Extension of a 

currently approved collection. 

Respondents: Individuals or 

Households; Business or other for-profit 

entities; Not-for-profit institutions; 

State, Local or Tribal Government. 

Number of Respondents: 29 

respondents; 13,783,364 responses. 

Estimated Time per Response: 0.09 

hours (five minutes). 

Frequency of Response: One-time, on 

occasion, third party disclosure 

requirement, and recordkeeping 

requirement. 

Obligation to Respond: Statutory 

authority for this information collection 

is contained in 47 U.S.C. 151, 151–154, 

152(a), 155(c), 157, 160, 201, 202, 208, 

210, 214, 218, 219, 222, 225, 251(e), 255, 

301, 302, 303, 307, 308, 309, 310, 316, 

319, 332, 403, 405, 605, 610, 615, 615 

note, 615a, 615b, 615c, 615a–1, 616, 

620, 621, 623, 623 note, 721, and 1471. 

Total Annual Burden: 1,262,271 

hours. 

Total Annual Cost: $202,992,000. 

Needs and Uses: The Commission is 

obligated by statute to promote ‘‘safety 

of life and property’’ and to ‘‘encourage 

and facilitate the prompt deployment 

throughout the United States of a 

seamless, ubiquitous, and reliable endto-end infrastructure’’ for public safety. 

Congress has established 911 as the 

national emergency number to enable 

all citizens to reach emergency services 

directly and efficiently, irrespective of 

whether a citizen uses wireline or 

wireless technology when calling for 

help by dialing 911. Efforts by Federal, 

State and Local Government, along with 

the significant efforts of wireline and 

wireless service providers, have resulted 

in the nearly ubiquitous deployment of 

this life-saving service. 

The Order the Commission adopted 

on May 19, 2005, sets forth rules 

requiring providers of VoIP services that 

interconnect with the nation’s existing 

public switched telephone network 

(interconnected VoIP services) to supply 

E911 capabilities to their customers. 

To ensure E911 functionality for 

customers of VoIP service providers the 

Commission requires the following 

information collections: 

A. Location Registration. Requires 

providers to interconnected VoIP 

services to obtain location information 

from their customers for use in the 

routing of 911 calls and the provision of 


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