U,S, Department ofTransportation Federal Aviation Administration

December 12, 2013 Southwest Region Arkansas, Louisiana, New Mexico, Oklahoma Texas

CERTIFIED MAIL- RETURN RECEIPT REQUESTED Federal Aviation Administration 800 IndependenceAvenue, SVV VVashington, DC 20591 Attn: Hearing Docket Clerk, AGC-430 VVilburVVright Building, Suite 2VV1000 In the Matter of Mesa Airlines Office of Regional Counsel 2601 Meacham Blvd,, Rm, 663 FortWorth, TX 76137 (817) 222-5099 (817) 222-5945/5092 FAX**~,** " n

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Docket No. CP- To Be Assigned 

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## 2..0\**~- o~u~**  Case No. 2011SVV070031 TT Dear Sir or Madam: Enclosed are the original and one copy ofthe complaint in the above-referenced proceeding. The Complainant requests that the hearing in this matter be held in the Fort VVorth or Arlington, Texas area, and expects thatthe hearing will last one (1) day. Please serve me with all documents in this matter. Annjenet Chennault, ASVV-7E3 Federal Aviation Administration Southwest Region 2601 Meacham Blvd., Room 663 FortVVorth, TX 76137 ERIC E. ANDERSON Regional Counsel Southwest Region 

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## I Phone: (817) 222-5071 FAX: (817) 222-5945 or 5092 EnclosureIn the Matter of: U.S. DEPARTMENT OF TRANSPORTATION FEDERAL AVIATION ADMINISTRATION

FAA Case No. 2011SW070031 

### MESA AIRLINES, INC. FAA Docket CP No.- To Be Assigned 

### Judge: To Be Assigned 

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# tt'":\- COMPLAINT
The Complainantfiles its complaint, under Rule 208 ofthe Rules of Practice in FAA Civil Penalty Actions, 14 CFR §13.208, and states thefollowing: I. Respondent MesaAirlines, Inc. herein after referred to as (Mesa) was advised through a Notice of Proposed Civil Penaltythat the FAA proposed to assess a civil penalty in the amount of$11,000.00. On December 6, 2013, Respondent submitted a written requestfor a hearing. II. 1. Mesa Airlines Inc., (Mesa), holds AirCarrier Operating Certificate No. MASA036A and Operations Specifications issued pursuantto Part 121 of the Federal Aviation Regulations (FAR), authorizing it to engage in scheduled airtransportation. 2. On orabout May 13, 2011, FAA personnel performed an AirTransportation Oversight System (ATOS}, inspection of MesaAirlines attheYuma International airport, Yuma, AZ. 3. The inspection revealed that Mesa ground station personnel did not have access to the on line Mesa Airlines manuals. The available hard copy manual did notcontain the current revisions. 4. Mesa Airlines Station Operations Manual, Revision 16, page 1.4, paragraph 2, states that each station must maintain current Mesa airlines, Inc., manuals aswell as manuals pertaining to the codeshare partner's procedures where applicable. Manuals must be available to all affected employees during all hours ofoperation. These manuals may be maintained in paper or electronicform.

### 5. Mesa Airlines violated the following Federal Aviation Regulations:
a. Section 121.137(a)(1), which provides that each certificate holder shall furnish copies of the manual required by Section 121.133 (and the changes and additions thereto) or appropriate parts ofthe manual to its appropriate ground operations and maintenance personnel. 

### Ill. 1. Under49 U.S.C. §46301, Mesa is subject to a civil penalty for each ofthe violations alleged. The maximum penalty perviolation is $25,000.00. 2. Under the facts and circumstances ofthis case, a civil penalty of $11,000.00 is appropriate. Complainant respectfully requests that the administrative lawjudge enter an orderthat Respondent Mesa Airlines, Inc. be assessed a civil penalty in the amount of $11,000.00. Submitted this 1 

## z!h day of December2013.
ERIC E. ANDERSON Regional Counsel Southwest Region

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### . Annjenet Chennault Attorney Safety Enforcement Branch Phone: (817) 222-5071 FAX: (817) 222-5945 or 5092 e-mail: Annjenet.Chennau/t@faa.gov

### CERTIFICATE OF SERVICE Icertify that the foregoing Complaint, an original and one copy has been mailed this date by Certified Mail, Return Receipt Requested, to: Federal Aviation Administration 800 Independence Avenue, SW Washington, DC 20591 Attn: Hearing Docket Clerk, AGC-430 WilburWright Building, Suite 2W1000 TEL: (202) 385-8229 FAX: (202) 493-5142
and by Certified Mail, Return Receipt Requested to: Mr. Christopher Pappaioanou Vice President 

### &General Counsel Mesa Airlines, Inc. 410 North 44th Street, Suite 700 Phoenix, AZ 85008 TEL: (602) 685-4000 FAX: (602) 685-4350

Syl C. Twa, Paralegal Specialist Fe eral Aviation Administration Office ofthe Regional Counsel Southwest Region Date: December 12. 2013