Reversed and Remanded and Memorandum Opinion filed August 26, 2014.

In The

Fourteenth Court of Appeals

NO. 14-13-01017-CV

GIAO Q. NGUYEN AND HIEU T. NGUYEN, Appellants

V.

SEPHORA USA, Appellee

On Appeal from the County Civil Court at Law No. 2

Harris County, Texas

Trial Court Cause No. 1021997

MEMORANDUM OPINION

Two shoppers sued a store for negligence after an unknown person collided 

with them and caused them to fall. The store moved for traditional summary 

judgment on the ground that it does not owe a duty to protect invitees from the 

criminal acts of third parties, and for no-evidence summary judgment on the 

grounds that there is no evidence that it owed or breached a duty to the plaintiffs. 

Because summary judgment cannot be sustained on any of these grounds, we 
reverse the judgment and remand the case for further proceedings. 

I. BACKGROUND

Giao Q. Nguyen and her mother Hieu T. Nguyen were shopping at a 

Sephora cosmetics store when a suspected shoplifter who had been apprehended 

outside the store was escorted back into it. The suspect was walking behind a store 

security guard and in front of a mall security guard when he pushed the mall 

security guard to the floor and fled. Both security personnel pursued him. At some 

point during this escape, someone collided with the Nguyens. The Nguyens fell

and allegedly were injured.

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The Nguyens sued the store for negligence, and Sephora filed a combined 

motion for traditional and no-evidence summary judgment. The trial court granted 

Sephora’s motion without stating the grounds.

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II. ANALYSIS

In reviewing this case, we have not made the same assumptions that the 

parties most often have made. They frequently assume that (a) a shoplifting 

suspect collided with the Nguyens, (b) doing so was a crime, and (c) the resolution 

of this appeal turns on whether that crime was foreseeable. We cannot make the 

same assumptions. First, the Nguyens admit in their brief that the person who 

collided with them could have been the shoplifting suspect, the mall security 

guard, or Sephora’s security guard. This admission is supported by the evidence in 

1 The two guards recaptured the suspect in the parking lot and led him back to the store in 

handcuffs. 

2 The Nguyens also filed a cross-motion for partial traditional summary judgment in 

which they asked the trial court to find, as a matter of law, that Sephora owed them a duty and 

breached that duty. They argue on appeal that the trial court erred in denying their motion; 

however, the record does not show that the trial court ruled on it, and in any event, the denial of 

the motion for partial summary judgment would not be appealable.

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the summary-judgment record. Although the complete deposition testimony of 

Sephora’s security guard Durell Gordon and plaintiff Giao Nguyen are in the 

record, neither of them saw what happened. There are only excerpts from Hieu T. 

Nguyen’s deposition in the record, and she testified that “they were running and 

push[ed] me,” but neither the identities nor the number of people who did so is 

stated in the excerpts. Second, even if the identity of the person who ran into the 

Nguyens were known, no one has specified what criminal offense was committed 

against them. In their pleadings, the Nguyens merely alleged that a person 

“bumped the Plaintiffs hard enough to knock them over.” And third, the Nguyens

pleaded only a negligent-activity cause of action, not a premises-liability claim. In 

particular, they did not allege that they were the victims of a crime. We 

accordingly analyze the case just as we would any other such negligence case, 

rather than under the line of cases addressing a business owner’s premises liability 

for crimes against its invitees. See generally McClure v. Allied Stores of Tex., Inc., 

608 S.W.2d 901 (Tex. 1980) (applying general negligence principles when 

reviewing store’s liability for a shopper’s injuries sustained when a shoplifter who 

was being chased by security guards knocked her down). 

A. Summary judgment cannot be affirmed on the grounds that there is no 

evidence that Sephora owed or breached a duty to the Nguyens.

When a party challenges a summary judgment that may have been granted 

on no-evidence or traditional grounds, we first consider whether the judgment can 

be affirmed on no-evidence grounds. See Ford Motor Co. v. Ridgway, 135 S.W.3d 

598, 600 (Tex. 2004). In a no-evidence motion for summary judgment, the movant 

represents that there is no evidence of one or more essential elements of the claims 

for which the nonmovant bears the burden of proof at trial. TEX. R. CIV. P. 

166a(i); Timpte Indus., Inc. v. Gish, 286 S.W.3d 306, 310 (Tex. 2009). The burden 

then shifts to the nonmovant to present evidence raising a genuine issue of material 

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fact as to the elements specified in the motion. Mack Trucks, Inc. v. Tamez, 206 

S.W.3d 572, 582 (Tex. 2006). We review the trial court’s grant of summary 

judgment de novo. Ferguson v. Bldg. Materials Corp. of Am., 295 S.W.3d 642, 

644 (Tex. 2009) (per curiam) (citing Tex. Mun. Power Agency v. Pub. Util. 

Comm’n of Tex., 253 S.W.3d 184, 192 (Tex. 2007)). We sustain a no-evidence 

summary judgment when (1) there is a complete absence of evidence of a vital 

fact, (2) the court is barred by rules of law or of evidence from giving weight to the 

only evidence offered to prove a vital fact, (3) the evidence offered to prove a vital 

fact is no more than a mere scintilla, or (4) the evidence conclusively establishes 

the opposite of the vital fact. City of Keller v. Wilson, 168 S.W.3d 802, 816 (Tex.

2005).

Sephora moved for no-evidence summary judgment on the grounds that 

there was no evidence that it owed or breached a duty. The most basic commonlaw duty is “the general duty to exercise reasonable care to avoid foreseeable 

injury to others.” El Chico Corp. v. Poole, 732 S.W.2d 306, 311 (Tex. 1987), 

superseded by statute on other grounds, F.F.P. Operating Partners, L.P. v. 

Duenez, 237 S.W.3d 680, 684–85 (Tex. 2007).3

 

The summary-judgment record contains evidence that Sephora both owed 

and breached this general duty. In their summary-judgment response, the Nguyens 

cited and produced the deposition transcript of Sephora security guard Durell 

Gordon, who testified that running in the store was against Sephora’s company 

3 In their brief, the Nguyens focused their arguments on foreseeability without expressly 

linking foreseeability to duty; however, the inference was not lost on Sephora, and it responded 

as though the Nguyens had made the connection between foreseeability and duty as explicitly in 

the appellate court as they did in the trial court. See generally Dorsett v. Hispanic Housing & 

Educ. Corp., 389 S.W.3d 609, 613 (Tex. App.—Houston [14th Dist.] 2012, no pet.) (explaining, 

in the context of a no-evidence motion for summary judgment, that the opposing party’s 

response indicated that it understood which element of the claim was at issue).

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policy because the store is small, with closely spaced aisles, and running in the 

store “creates a hazardous environment” for shoppers. This is more than a scintilla 

of evidence that Sephora employees had a duty to avoid running in the store. As 

for evidence of a breach of that duty, Sephora itself quoted and attached Giao’s 

testimony that after she was knocked down, she looked up and saw “two people 

running really fast out” and that “they pushed me out of their way so they could 

run.” Hieu’s testimony that “they were running and push[ed] me” suggests that 

these people were running before knocking the Nguyens down. The Nguyens also 

cited Giao’s testimony that another Sephora staff member told her that one of the 

two people she saw running was a Sephora employee. Sephora did not object to 

this evidence, which is sufficient to raise a genuine issue of material fact as to 

whether a Sephora employee breached the duty to refrain from running in the 

store.4

 

Because there is legally sufficient evidence that Sephora employees owed its 

customers a duty not to run in the store and that an employee breached that duty, 

the summary judgment cannot be affirmed on no-evidence grounds.

B. Sephora failed to establish its entitlement to traditional summary 

judgment. 

A movant for traditional summary judgment has the burden of showing that 

there is no genuine issue of material fact and that it is entitled to judgment as a 

matter of law. TEX. R. CIV. P. 166a(c); Mann Frankfort Stein & Lipp Advisors, 

Inc. v. Fielding, 289 S.W.3d 844, 848 (Tex. 2009). If the movant initially 

establishes a right to summary judgment on the issues expressly presented in the 

motion, then the burden shifts to the nonmovant to present to the trial court any 

4 We cannot consider whether there is any evidence that the breach of this duty 

proximately caused the Nguyens’ injuries because Sephora did not move for summary judgment 

on that ground. See Cincinnati Life Ins. Co. v. Cates, 927 S.W.2d 623, 625 (Tex. 1996).

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issues or evidence that would preclude summary judgment. See City of Houston v. 

Clear Creek Basin Auth., 589 S.W.2d 671, 678–79 (Tex. 1979). We consider all 

the evidence in the light most favorable to the nonmovant, crediting evidence 

favorable to the nonmovant if a reasonable factfinder could, and disregarding 

contrary evidence unless a reasonable factfinder could not. See Mack Trucks, Inc.,

206 S.W.3d at 582. The movant is entitled to summary judgment only if it 

conclusively establishes every essential element of its claim or defense as a matter 

of law. Clear Creek Basin Auth., 589 S.W.2d at 678. On appeal, the summaryjudgment movant still bears the burden of showing that there is no genuine issue of 

material fact and that the movant is entitled to judgment as a matter of law. RhônePoulenc, Inc. v. Steel, 997 S.W.2d 217, 223 (Tex. 1999).

Sephora moved for traditional summary judgment on the ground that it 

“does not owe a duty to protect invitees from criminal acts of third parties.” But 

although Sephora seems to have assumed that the Nguyens were injured by a third 

party’s criminal act, they neither argued nor proved that point. Sephora also 

asserted in its motion that “[a] landowner usually has no duty to protect invitees 

from the criminal or tortious acts of a third party who is not under the landowner’s 

supervision or control.” See Exxon Corp. v. Tidwell, 867 S.W.2d 19, 21 (Tex. 

1993). But Sephora did not contend or prove that the person who collided with the 

Nguyens was not under its supervision or control. Finally, Sephora further 

asserted that the Nguyens did not know “if one of the men allegedly running inside 

the store was an employee of Sephora.” As previously discussed, however, the 

Nguyens produced evidence that one of the men running was a Sephora employee, 

and a reasonable factfinder could credit this evidence. We therefore conclude that 

we cannot affirm the traditional summary judgment on the grounds asserted.

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III. CONCLUSION

Because there are genuine issues of material fact and Sephora has not 

established that it is entitled to judgment as a matter of law, we reverse the trial 

court’s judgment and remand the case for further proceedings.

/s/ Tracy Christopher

Justice

Panel consists of Justices Christopher, Jamison, and McCally.

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