# o U.S. Departmen t o fTransportatio n Federa l Aviatio n Administratio n Southwes t Regio n Arl<ansas , Louisiana , Ne wMexico , Ol^lahom a Texa s Federa l Aviatio n Administratio n Southwest Regio n Office ofRegiona l Counsel , ASW-7 260 1 Meacha m Blv

d For t Worth , T X76137

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## 1 3 201 0 CERTIFIE D MAI L- RETUR N RECEIP TREQUESTE D Hearin g Docke t Federa l Aviatio n Administratio n 80 0 Independenc e Avenue , S W Wilbu rWrigh t Buildin g - Suit e 2W100 0 Washington , D C 2059 1 Attn : Hearin g Docke t Clerk , AGC-43 0 I n th e Matte rof : Continenta l Airline s Inc. . Docke t No . C P ) ( ^ ^ Cas e No . 2009SW270037i^|DSU0OO H | FfS B <^C>|0-O7O / Dea rSi ro rMadam : Enclose d ar e th e origina l an d on e cop yo fth e complain t i n th e above-reference d proceeding . Th e Complainan t request s tha t th e hearin g i n thi s matte rb e hel d i n th e Houston , Texa s area , an d expect s tha t th e hearin g wil l las t on e day . Pleas e serv e m e wit h al l document s i n thi s matter . Sincerely , LYNETT E WOR D Regiona l Counse l .—,^— (

By : 

# MTi m Duff Attorne y Enclosed : Complain tU.S . DEPARTMEN TO F TRANSPORTATIO N FEDERA LAVIATIO N ADMINISTRATIO N I n th e Matte rof : CONTINENTA LAIRLINE S IN C FA ACas e No . 2009SW27003 7 FA ADocket C P Judg e No t Assigne d COMPLAIN T Th e Complainan t file s its complaint , unde rRul e 20 8 o fth e Rule s ofPractice i n FA ACivi l Penalt yActions , 1 4 CF R §13.208 , an d state s th e following : I . Responden t Continenta l Airline s Inc. . (hereinafte r"CAL" ) wa s advise d throug h a Notice ofPropose d Civi l Penalt

ythat th e FA

Apropose d to asses s a civi l penalt yi n th e amoun t o

f $52,500.00 . O n Octobe r5 , 2010 , Responden t CA Lsubmitte d a writte n request fo ra hearing . I I 1 . Continenta l Airline s inc . (CAL ) hold s Ai rCarrie rOperatin g Certificat e CALA014 Aauthorizin g i t t o engag e i n schedule d ai rtransportatio n unde rPart 12 1 o fth e Federa l Aviatio n Regulations . 2 . O n o rabou t Novembe r11 , 2008 , th e fligh t cre wo fCivi l Aircraf t N17619 , operatin g a s CA LFligh t 1674 , declare d a n emergencyprio rt o landin g i n Charlotte , Nort h Carolin a becaus e th e aircraft di d no t hav e a nos e gear , dow n an d locke d indication . 3 . I n respons e t o th e problem , th e fligh t cre wo fFligh t 167 4 indicate d i n th e aircraft maintenanc e lo g tha t afte rcyclin g th e gea rdoo rt o land , th e aircraf t displaye d a re d rathe r tha n a gree n gea rindicato rlight , an d tha t afte rmanua l extensio n the ysa wthre e gree n gea rindicato rlights . 4 . CAL' s contract maintenanc e provide rwrot e th e followin g i n th e aircraft maintenanc e lo g i n respons e t o th e discrepancy"inspecte d & checke d nos e gea rprox switc h o n nos e gea ro n limi t note d a chun k o fgreas e o n nos e gea rpro xswitch , cleane d switch. " 5 . I n a n entr

yo n th e followin g pag e o fth e aircraft maintenanc e log , CA Lcontract maintenanc e personne l mad e th e followin g entry: " verifie d ng l stowe d i n ref . wit h 32-61-41 .6 . Th e CA Lmaintenanc e personne l ha d receive d Airfram e Maintenanc e Manua l

AM M 32-61-4 1 fro m CA LMaintenanc e Contro l wit h instruction s fro m CA LMaintenanc e Contro l t o us e i t t o troubl e shoo t th e discrepancy . 7 . Airfram e Maintenanc e Manua l (AMM ) 32-61-4 1 was no t th e prope rmanua l t o us e i n conductin g maintenanc e t o addres s th e discrepancydescribe d above . 8 . Th e correct manua l procedur e foun d i n AM M 32-61-0 0 require d tha t th e nos e o f th e aircraf t b e elevate d b yjack s an d tha t a nos e landin g gea rextensio n an d retractio n tes t b e performed . 9 . Additionall yCAL' s Genera l Maintenanc e Manua l 13-85-8 7 require d tha t a Require d Ite m Inspectio n (Rll ) b e performe d whe n a pilo t report s an yirregula rlandin g gea r operatio n durin g retractio n o rextension . 10 . N o Rl l inspectio n was performe d prio rt o th e aircraft bein g agai n use d i n revenu e service . 11 . Whe n Civi l Aircraf t N1761 9 departe d Charlott e o n a revenu e fligh t t o Houston , i t agai n experience d a red , nos e landin g gea rindicato rlight . 12 . I n Houston , CA Lmaintenanc e troubl e sho t th e proble m usin g AM M 32-61-0 0 an d eventuall yreplace d th e Ml21 5 nos e gea rloc k proximityswitc h car d whic h correcte d th e problem . Byreaso n o fth e foregoing , CA Lviolate d th e followin g section s o fth e Federal Aviatio n Regulations : a . Sectio n 43.13(a ) i n tha t i t performe d maintenanc e o n a n aircraft withou t usin g th e methods , technique s an d practice s prescribe d i n th e manufacturer' s maintenanc e manua l o rinstruction s fo rcontinue d airworthiness ; b . Sectio n 43.13(b ) i n tha t whil e performin g maintenanc e yo u di d no t d o th e wor k i n suc h a manne ran d us e material s o fsuc h a qualityth e conditio n o fth e aircraft wa s at leas t equa l t o it s origina l o rproperl yaltere d condition ; c . Sectio n 121.369(b ) i n tha t whil e performing , maintenance , preventiv e maintenanc e o ralteration s i t faile d t o follo wth e maintenanc e progra m se t ou t i n it s manual ; an d d . Sectio n 121.153(a)(2 ) i n tha t i t a s a certificat e holde roperate d a n aircraf t whe n i t was no t i n a n airworth ycondition .1 . Unde r4 9 U.S.C . §46301 , responden t i s subjec t t o a civi l penalt yfo reac h o fth e

violation s o fth e regulation s cited . Th e maximu m penalt yfo reac h violatio n o feac h regulatio n i s $25,000.00 . 2 . Unde rth e fact s an d circumstance s o fthi s case , a civi l penalt yo f$52,500.0 0 i s appropriate . Complainan t respectfull yrequest s tha t th e administrativ e la wjudg e ente ra n orde rtha t responden t b e assesse d a civi l penalt yi n th e amoun t o f$52,500.00 . Submitte d thi s /3 ^

da yo fQc TZol^O , LYNETT E WOR D Regiona l Counse l Southwes t Regio n By : 

# ^ / f Ti m Duff Attorne y Federa l Aviatio n Administratio n 817-222-509 9 817-222-509 2CERTIFICAT E O F SERVIC E I hereb ycertif ytha t th e foregoin g Complain t ha s bee n maile d thi s dat e b y Certifie d Mail , Retur n Receip t Requested , to : Federa l Aviatio n Administratio n 80 0 Independenc e Avenue , S W Washington , D C 2059 1 Attn : Hearin g Docke t Clerk , AGC-43 0 Wilbu rWrigh t Buildin g - Roo m 2W100 0 Presiden t Continenta l Airline s Inc . HQSE O P.O . Bo x460 7 Houston , Texa s 77210-460 7 Thoma s Boilin g Lega l Departmen t HQSL G 160 0 Smit h Stree t Houston , Texa s 7700 2

Miee n Casilla s Ayala , Progra m Analys t Federa l Aviatio n Administratio n Southwes t Regio n Offic e o fRegiona l Counse l 260 1 Meacha m Blv d For t Worth , T X7613 7 

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