**GAO-10-341**                      Published: Apr 13, 2010. Publicly Released: Apr 14, 2010.                  

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## Highlights

To accomplish its mission of protecting about 9,000 federal facilities, the Federal Protective Service (FPS) currently has a budget of about $1 billion, about 1,225 full-time employees, and about 15,000 contract security guards. FPS obligated $659 million for guard services in fiscal year 2009. This report assesses the challenges FPS faces in managing its guard contractors, overseeing guards deployed at federal facilities, and the actions, if any, FPS has taken to address these challenges. To address these objectives, GAO conducted site visits at 6 of FPS's 11 regions; interviewed FPS officials, guards, and contractors; and analyzed FPS's contract files. GAO also conducted covert testing at 10 judgmentally selected level IV facilities in four cities. A level IV facility has over 450 employees and a high volume of public contact.

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## Topics

Homeland Security

Contract administrationContract oversightContract performanceContract termsContractsEmployment requirementsFacility securityFederal facilitiesGovernment employeesHomeland securityNoncompliancePerformance appraisalProgram evaluationRisk assessmentRisk managementSecurity policiesSecurity services contractsTraining utilizationX-ray machinesCompliance