Wounded Warrior

Pay and

Entitlements

Handbook

Produced by the Wounded Warrior Pay Management Team of the Defense Finance and Accounting Service

September 2011
Wounded Warrior Pay & Entitlement Handbook

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TABLE OF CONTENTS

Handbook Purpose & Wounded Warrior Mission...................................... 1

Combat Zone Tax Exclusion (CZTE)........................................................... 3

Hardship Duty Pay Location (HDP-L) ........................................................ 3

Hostile Fire Pay/Imminent Danger Pay (HFP/IDP) ................................... 3

Family Separation Allowance (FSA)............................................................ 4

Combat-Related Injury & Rehabilitation Pay (CIP)................................... 4

Pay and Allowance Continuation (PAC) ..................................................... 4

Savings Deposit Program (SDP).................................................................. 5

Traumatic Servicemembers’ Group Life Insurance (TSGLI)...................... 5

Basic Allowance for Subsistence (BAS)........................................................ 5

Casual Pay..................................................................................................... 5

Family Support Debit Card Program .......................................................... 6

Travel Pay...................................................................................................... 6

Definitions.................................................................................................... 6

Army Travel Frequently Asked Questions (FAQ)........................................ 6

Army Invitational Authorizations (ITA)..................................................... 7

Navy Frequently Asked Questions (FAQ).................................................... 7

Navy Invitational Travel Orders (ITO)........................................................ 8

Marine Corps Frequently Asked Questions (FAQ)..................................... 8

Marine Corps Invitational Travel Orders.................................................... 9

Air Force Frequently Asked Questions (FAQ)............................................. 9

Air Force Emergency Family Member Travel Orders ................................ 10

FYI ............................................................................................................... 11

Handbook Purpose

This publication is intended to serve as an explanation of pay and entitlements for members of the U.S. military who are injured while 

serving in a combat zone and receiving medical treatment at military facilities outside of the zone. Wounded Warriors and their families are encouraged to contact their local military finance office for any updates to the information contained in this handbook. Your 

local finance office will have designated personnel assigned as the Wounded Warrior Pay Management Team (WWPMT).

Wounded Warrior Pay Management Team Mission

To provide accurate and real-time financial support to service members who are medically evacuated as a result of wounds, disease or 

injury incurred while serving in a combat zone. Additionally, to provide the critical human dimension of world-class customer service 

to Wounded Warriors.

For the most up to date content, please visit our website at http://www.dfas.mil/dfas/militarymembers/woundedwarrior/woundedwarriorpay.html.
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Combat Zone Tax Exclusion (CZTE) 

Combat Zone Tax Exclusion, or CZTE, allows military members 

to exclude all or a portion of pay and entitlements earned while 

serving in designated combat areas from tax liabilities. CZTE is 

authorized for each month during which the member is hospitalized in an inpatient status as a result of wounds, disease, or injury 

incurred while serving in a combat zone. Wounded Warriors 

may qualify for CZTE up to two years after conflict is officially 

declared ended if re-hospitalized due to the same injury.

Example 1:

SGT Todd leaves a combat zone on March 16, 2007, and begins 

outpatient care on March 17, 2007. SGT Todd continues outpatient care, and is never re-hospitalized as an inpatient due to 

the same injury. In this case, SGT Todd would receive CZTE 

through the end of the month of March 2007.

Example 2:

SGT Todd leaves a combat zone on March 16, 2007, and moves 

from inpatient care to outpatient care on April 2, 2007. After 

this move to outpatient care, SGT Todd is never re-hospitalized 

as an inpatient due to the same injury. In this case, CZTE 

would be received through April 2007 since SGT Todd was an 

inpatient during the month. 

Example 3:

SGT Todd leaves a combat zone on March 16, 2007, and remains 

an inpatient until April 20, 2007. SGT Todd is never re-hospitalized as an inpatient due to the same injury. In this case, SGT 

Todd would receive CZTE through the month of April 2007 

when outpatient care began. 

Example 4:

SGT Todd leaves a combat zone on March 16, 2006, and remains 

an inpatient until May 20, 2006. SGT Todd is re-hospitalized 

as an inpatient due to the same injury in January and February 

2007. SGT Todd would receive CZTE through the month of 

May 2006, and also for the entire months of January and February in 2007.

For questions or more information, see your local military finance 

office.

Hardship Duty Pay - Location (HDP-L)

Hardship Duty Pay - Location, or HDP-L, is payable to service 

members performing duty in areas designated by the Secretary 

of Defense as hardship duty. The OIF/OEF daily rate is currently $3.33, and the monthly rate is $100. Wounded Warriors 

are entitled to HDP-L for up to 12 months after injury as long as 

they remain in a continuous hospitalized status. A member is 

considered hospitalized if he/she is admitted as an inpatient, or is 

receiving extensive rehabilitation as an outpatient at a facility that 

is affiliated with the military health care system, and attached/

assigned to a medical/patient unit. An example for the Army 

would be the assignment/attachment to a Warrior Transition Unit 

(WTU). 

Hostile Fire Pay/Imminent Danger Pay (HFP) 

Hostile Fire Pay/Imminent Danger Pay, or HFP, is paid to military 

personnel serving in an area designated by the President. HFP is 

paid at a rate of $225.00 per month without proration and regardless of pay grade. This includes most areas affected by Operations 

Enduring Freedom (OEF) and Iraqi Freedom (OIF). HFP entitlement begins upon entry into a designated area and continues or 

stops as follows:

Effective May 15, 2008, this entitlement will continue for up to 

twelve months past the month of injury as long as the patient is 

hospitalized. A Warrior is considered hospitalized if he/she is 

admitted as an inpatient, or is receiving extensive rehabilitation 

as an outpatient at a facility that is affiliated with the military 

health care system and attached/assigned to a medical/patient 

unit. 

HDP and HFP Examples

Example 1:

Chief Smith is medically evacuated on March 16 from a combat 

zone. Chief Smith will continue receiving HDP and HFP for 

up to 12 months after the month of MEDEVAC as long as he 

remains in continuous hospitalized status.

 Example 2:

Chief Smith is medically evacuated on March 16 from a combat 

zone. Chief Smith then returns to duty in the combat zone on 

April 12. Since Chief Smith was away from the zone for less 

than 30 days, HDP and HFP payments should be paid continuously without break, regardless of hospitalization status 

between MEDEVAC and redeployment to the combat zone.

Example 3:

Chief Smith is medically evacuated from a combat zone on 

March 16. Chief Smith returns to the zone on April 28. If 

Chief Smith was in a continuous hospitalization status for the 

period of March 16- April 28, his HDP and HFP would continue. However if Chief Smith was not in a continuous hospitalized status HDP and HFP would stop once Chief Smith was 

no longer hospitalized and restart on April 28.

Example 4:

CPL Lang leaves the combat zone on April 15, designated to 

receive outpatient care at a military hospital. CPL Lang is 

receiving extensive rehabilitation in a facility affiliated with the 

military healthcare system, or is assigned/attached to a Warrior 

Transition Unit (WTU). CPL Lang departs hospital and WTU 

on 2 August to his unit located at his Permanent Duty Station in 

a status of return to duty. HDP and HFP continue through the 

end of the month of August. 

Example 5:

CPL Lang is medically evacuated from the combat zone on August 1, 2006 and is in an inpatient status until October 1, 2006. 

CPL Lang is then transferred and assigned to the WTU until 

the end of November as an outpatient. CPL Lang is entitled to 

HDP, HFP and CZTE for August, September, and October. For 

November CPL Lang is authorized HDP and HFP at the taxable 

rate.
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Family Separation Allowance

Family Separation Allowance (FSA) is paid at the rate of $250.00 

per month or prorated at $8.33 per day. FSA is payable to service 

members with dependents assigned away from their permanent 

duty station continuously for more than 30 days in a TDY or TCS 

status when all of the member’s dependents are not residing at or 

near the temporary station.

FSA continues or stops as follows:

• Entitlement continues to accrue to the member if one or 

more, but not all, dependents visit at or near the TDY/TCS station for more than 30 days, if the member is otherwise entitled 

on behalf of the dependent(s) who are not visiting the member.

• Entitlement stops when all of the member’s dependents visit at 

or near the TDY/TCS station for 30 days or longer (stops effective on the 31st day).

• Entitlement stops on the day prior to getting PCS’d to new 

permanent duty station.

• Entitlement stops on the day prior to returning to home station.

Family Separation Allowance (FSA) Examples

Example 1:

TSgt Hall returns home from a combat zone for medical treatment that is away from permanent duty station from January 

10 to July 15. TSgt Hall has four dependents including a spouse 

and three children. Unfortunately, no dependents are able to 

join him. FSA continues uninterrupted while TSgt Hall is at the 

treatment facility.

Example 2:

TSgt Hall returns home from a combat zone for medical treatment that is away from permanent duty station from January 

10 to July 15. TSgt Hall has four dependents including a spouse 

and three children. On January 25th, TSgt Hall’s spouse and 

children join TSgt Hall full time. Since every dependent is at or 

near their temporary station continuously for over 30 consecutive days, FSA ends on January 31.

Example 3:

TSgt Hall returns home from a combat zone for medical treatment that is away from permanent duty station from January 

10 to July 15. Out of four dependents, TSgt Hall’s spouse and 

two of the children join TSgt Hall full time. Since not every 

dependent is at or near the temporary duty station continuously 

for over 30 days, FSA continues.

Example 4:

TSgt Hall returns home from a combat zone for medical treatment away from permanent duty station from January 10 to 

July 15. Out of four dependents, TSgt Hall’s spouse and two of 

their children join TSgt Hall full time. TSgt Hall’s other child 

still visits as often as possible, but is not able to reside near the 

station continuously. Since not every dependent is at or near 

the temporary duty station continuously for over 30 days, FSA 

continues.

Example 5:

TSgt Hall returns home from a combat zone for medical treatment away from permanent duty station from January 10 to 

July 15. TSgt Hall has four dependents including a spouse and 

three children. On January 25th TSgt Hall’s spouse joins full 

time, but TSgt Hall’s children just visit when able on long weekends and school breaks. Since only one dependent is at or near 

the temporary duty station continuously for over 30 days, FSA 

is still paid through complete stay.

Combat-Related Injury & Rehabilitation Pay (CIP)

Effective May 15 2008, the Pay and Allowance Continuation 

(PAC) program has replaced CIP. CIP was an entitlement payable 

prior to May 15 2008 at up to $430 a month. Eligible Wounded 

Warriors already receiving HFP are paid $205 a month. Service 

Members who were medically evacuated out of a combat zone and 

considered “hospitalized” were entitled to CIP. For the purposes 

of CIP entitlement, a Wounded Warrior is considered hospitalized if he/she is admitted as an inpatient or is receiving extensive 

rehabilitation as an outpatient while living in quarters affiliated 

with the military health care system. 

Wounded Warriors are still eligible to claim retroactive periods of 

CIP qualification. Contact your local finance office if you believe 

you should have earned CIP for a time period but did not receive 

the entitlement. 

Pay and Allowance Continuation (PAC)

As of May 15 2008, the Pay and Allowance Continuation (PAC) 

program replaced CIP. Members of the Regular or Reserve 

Components who, in the line of duty, incurred a wound, injury, 

or illness while serving in a combat operation or a combat zone, 

while serving in a hostile fire area, or while exposed to a hostile 

fire event (regardless of location), and are hospitalized for treatment of the wound, injury, or illness shall continue to receive the 

pay and allowances he/she received at the time of hospitalization. 

These entitlements include special and incentive pays, bonuses, 

and the daily incidental expense portion of temporary duty allowance authorized for members deployed in a combat operation or 

combat zone. This entitlement may continue for up to 12 months.

To be eligible, the member must have been serving wounded, ill, 

or injured in a combat operation or a combat zone, a hostile fire 

area, or while exposed to a hostile fire event, and is hospitalized 

for treatment of such wound, injury, or illness. The member may 

be considered hospitalized if their orders indicate attachment 

or assignment to a medical/patient unit for duty. Examples of 

such units include Military Treatment Facilities (MTF), Warrior 

Transition Units (WTU), Community Based Warrior Transition 

Units (CBWTU), VA Polytrauma Centers, and the SOCOM Care 

Coalition.

PAC program eligibility terminates on the last day of the month 

during which any of the following occur: 

• Warrior has received the maximum of 12 months of PAC.
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• Warrior is returned to full-duty status in other than a medical or patient unit (for example, WTU for the Army or Warrior 

Regiment for the Marines). Warrior will be deemed “returned for 

assignment to other than medical/patient unit for duty” when 

the member receives assignment orders to such other unit and is 

determined to be fit to perform full military duties. 

• Warrior is discharged, separated, or retired (including temporary disability retirement 

Health Professional Officers, certified current as of November 

2003, in consultation with the warrior’s chain of command determine when a warrior is found to be able or unable to perform full 

military duties. 

For more information, visit your local military finance office. 

Savings Deposit Program (SDP)

The DOD Savings Deposit Program (SDP) was established to 

provide members of the uniformed services serving in a designated combat zone the opportunity to build their financial savings. 

Amounts up to $10,000.00 may be deposited, earning 10% interest 

annually. Members must be receiving Hostile Fire Pay and be 

deployed for at least 30 consecutive days, or 1 day in each of 3 

consecutive months in order to participate in the program.

Withdrawal Procedures

Withdrawal requests may be emailed to CCL-SDP@dfas.mil (SDP 

mailbox), or faxed to (216) 522-5060 “Attention: SDP”. Members 

may submit a withdrawal request online using myPay. Additionally, requests can be mailed to the following address:

DFAS- Cleveland Center (DFAS-CL)

ATTN: SDP

Special Claims

1240 East 9th St.

Cleveland, OH 44199-2055

Members must include name, social security number, and date 

of departure from the combat zone. Electronic Funds Transfer 

(EFT) information must include the bank name, routing number, 

account number, and account type (savings or checking). If a 

hard copy check is requested, a complete mailing address must 

also be provided. Make sure that your allotment has stopped 

before requesting withdrawal.

Withdrawals

Members may close their SDP accounts only after departing the 

combat zone. Interest will continue to accrue on the account up 

to 90 days after departure from the combat zone. Should the 90 

day period end on any day other than the last day of a month, 

interest will accrue through the last day of the preceding month. 

If the 90-day period ends on the last day of a month, interest accrues for that month. Members in a combat zone may withdraw 

accrued interest over the $10,000.00 principal quarterly.

Withdrawals of funds on deposit may be made in an emergency 

only when the health or welfare of a member or dependents 

would be jeopardized if the withdrawal were not granted. Emergency withdrawals must be authorized by the members’ commanding officer.

DFAS will automatically transfer the balance of any dormant SDP 

account, 120 days after the qualifying duty assignment terminates, 

to the military pay account of the SDP account owner.

SDP Help Line

Toll Free (Stateside Only): 1-888-332-7411

Commercial: 216-522-5096; DSN: 580-5096

Fax: (Attention SDP): 216-522-5060

Email: CCL-SDP@dfas.mil

Traumatic Servicemembers’ Group Life Insurance 

TSGLI is an entitlement that Wounded Warriors may receive 

if they are covered by Servicemembers’ Group Life Insurance 

(SGLI), and they sustain an injury that results in 15 days of continuous in-patient hospital care or certain severe losses, such as 

loss of a limb, sensory loss, blindness, severe burns, and inability 

to perform activities of daily living. All members of the uniformed services that have part-time or fulltime SGLI are automatically covered by TSGLI while the member is in service. TSGLI 

coverage will pay a benefit from $25,000 to $100,000 depending 

on eligibility and the severity of the loss resulting from traumatic 

injury. For more information contact the Office of SGLI by phone 

at 1-800-419-1473, or visit the TSGLI Web site at 

https://www.insurance.va.gov/sgliSite/TSGLI/TSGLI.

htm

Frequently Asked TSGLI questions

Q. Who is covered under TSGLI?

Effective December 1, 2005, every member who has SGLI also has 

TSGLI.

Q. Can the service member decline TSGLI?

TSGLI coverage is automatic for those insured under basic SGLI. 

The only way to decline TSGLI is to decline basic SGLI coverage.

Q. Are spouses and children covered by TSGLI?

No, TSGLI is not available to spouses and children under Family 

SGLI. It is available to service members insured under SGLI.

Basic Allowance for Subsistence (BAS)

Basic Allowance for Subsistence (BAS) entitlement continues 

for service members while hospitalized. The current pay table 

contains applicable rates (see www.dfas.mil/militarymembers/

payentitlements/militarypaytables.html). Military treatment facilities provide meals at no cost to members of the Armed Forces 

receiving inpatient or outpatient services for an injury, illness, or 

disease incurred in a combat zone.

Casual Pay (CP)

The local finance office can pay Wounded Warriors a casual pay 

when they do not have means of withdrawing funds from their 

bank account. The casual pay is considered an advance on the 

member’s subsequent paycheck and will be collected.
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Family Support Debit Card Program

The Wounded Warrior Family Support Debit Card Program 

provides Wounded Warriors’ family members with an alternative 

method of receiving travel advance funds. Through the use of the 

debit card, funds are immediately available to cover initial travel 

expenses. The debit card alleviates the risk due to theft or loss 

associated with a cash advance and the time issues associated with 

a check or Electronic Funds Transfer (EFT). Customer service 

is available 24 hours a day, 7 days a week, and the debit card may 

be used at Point-Of-Sale (POS) terminals and Automated Teller 

Machines (ATMs). As with all types of travel advances, the funds 

advanced will be deducted from the entire travel sum. The card is 

currently available at Brooke Army Medical Center, Walter-Reed 

Army Medical Center, Fort Lewis, Fort Hood, and Fort Gordon.

Travel Pay

The DFAS Casualty Travel-Indianapolis processes TDY, TCS, and 

PCS travel for mobilized Army Reserve, Army National Guard, 

and Active Duty Wounded Warriors. The Navy, Air Force, and 

Marine Corps provide travel support for their members. Each 

service’s information and procedures are contained in this handbook. Please see a representative from the appropriate finance 

office, PSD or WWPMT for more information.

The travel information presented here includes entitlements, 

voucher submission, and frequently asked questions. More information on TDY and PCS travel is available from links at http://

www.dfas.mil/dfas/militarymembers.html.

Entitlements 

You are entitled to a daily rate (per diem) at the local rate for the 

travel day to the combat zone. For example, you are entitled to 

travel pay the day you travel to the combat zone, but not the day 

you travel from the combat zone to the medical treatment facility. You are also entitled on non-travel days to an incidental rate 

of $3.50 a day for each day you are in a combat zone. Wounded 

Warriors eligible for the PAC program are also authorized the incidental rate of $3.50 a day. Your local WWPMT, finance office or 

PSD can help you with completing and submitting your voucher. 

Please visit them prior to your departure.

Submitting the final settlement voucher

You should submit your final settlement voucher within five days 

of completing your travel and being released from active duty. 

You may also choose to submit your initial claim when you become an outpatient at your Continental United States (CONUS) 

medical treatment facility. While an outpatient, you are able to 

submit monthly accruals so you can pay hotel bills, laundry expenses and other necessary payments. A complete travel package 

includes the original or one clear copy of:

➢ DD Form 1351-2 (Voucher)

➢ Orders (mobilization, demobilization, temporary change of 

station, DD214 

 (Release from Active Duty), DD1610 (TDY Authorization))

➢ Amendments/Endorsements (if issued)

➢ Statement of non-availability required if government meals 

or quarters are 

 unavailable

➢ Lodging receipts

➢ Any receipts $75.00 or more

This checklist should help you in the submission process:

1) Sign and date your voucher.

2) Provide a day-time phone number and/or an email address.

3) Staple attachments to voucher.

4) Double check voucher to ensure all information is correct.

5) Voucher must have a Reviewer’s signature and date.

6) Keep a copy of your complete voucher package for reference.

7) Submit your travel voucher to the appropriate office (see 

the FAQs for 

 your particular service). 

Definitions

Wounded Warrior: Service member receiving treatment for a 

wound, injury, or illness incurred in a combat zone, combat 

operation, or hostile fire event AND admitted as inpatient to a 

Military Treatment Facility or VA Facility, or assigned/attached to 

WTU/WTB/CBWTU (or patient unit).

Warrior Transition Unit (WTU): Units of care established to provide Soldiers with high-quality living conditions, prevent unnecessary procedural delays, and facilitate Soldier’s healing process 

physically, mentally, and spiritually. WTU’s provide a Triad of 

Warrior Support that consists of a Squad Leader, Nurse CM, and 

Physician (PCM) working together to ensure advocacy for WTU 

Soldiers, continuity of care and a seamless transition in the force 

or return to a productive civilian life.

Hospitalization: A service member is considered “hospitalized” if 

the Service member is admitted as an inpatient in a military treatment facility or is, for purposes of receiving extensive outpatient 

rehabilitation or other medical care in a military treatment facility 

residing in quarters affiliated with the military health care system, 

and attached/assigned to a medical/patient unit. An example for 

the Army is a Warrior Transition Unit (WTU).

Army Travel FAQ’s

Q. How do I get an advance?

Most commonly, an advance may be issued to you if you are 

issued travel orders (DD 1610) for medical appointments. The 

order must authorize an advance and must state that you are 

a non-government charge card holder or travel circumstances 

prohibit the use of a charge card. If this is the case, fax one copy 

of your orders to Casualty Travel-Indianapolis. Include a cover 

sheet requesting an advance with your name, address and daytime phone number. If you do not have EFT set up with Travel 

Pay Operations, also include a completed SF 1199A or a voided 

personal check. You are encouraged to use the Travel Advance 

Request form.

Q. When will advances be collected back?
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Advances will be collected at the first settlement.

Q. Where do I fax or mail the orders to request an advance?

(The WWPMT will help you submit your request.)

The mailing address is:

DFAS-IN/Casualty Travel

Dept. 3700

8899 East 56th Street

Indianapolis, IN 46249-3700

The fax number is: Commercial (317) 275-0138

 DSN 699-0138

Email: DFAS-InTravelCasualty@dfas.mil

Q. When should an advance be requested?

Advances can be requested anytime prior to travel but will be 

processed no earlier than 10 days prior to your departure. Those 

members with government-sponsored charge cards may withdraw 

a cash advance from an ATM.

Q. How are advances computed?

Advances are limited to 80% of lodging expense to be incurred 

and miscellaneous expenses, and 80% of authorized meals and 

incidental expenses (M&IE).

Q. Where do I call for questions?

You may contact your WWPMT at your local finance office for 

entitlement questions and for assistance submitting your claim. 

For additional information, please call a specialized Wounded 

Warrior Travel Expert during normal business hours at 317-212-

3562 or email DFAS-IN.casualty.customer.service@dfas.mil.

Q. What is an accrual/partial payment?

An accrual is a partial payment of travel expenses incurred while 

mobilized for a contingency operation. Upon being placed in 

outpatient status, you may choose to submit monthly accruals.

Q. When should one request an accrual?

An accrual should be requested after 30 days of the elapsed travel 

period. Each request for an accrual should indicate the 30-day 

period being requested (i.e., 1st, 2nd, 3rd, etc.). A final settlement 

is required to ensure full payment.

Q. Where should I submit my travel voucher?

Submit your travel voucher to your local WWPMT or Fax to 

(317) 275-0138 (DSN 699-0138).

Q. How do I get reimbursed for a TDY inside a TDY?

Additional TDY trips taken using DD 1610 travel orders should 

be filed inclusively with the monthly accruals. Separate submissions to Casualty Travel or other travel offices can result in 

incorrect payments to the traveler. If additional trips are paid by 

another finance office, this period should be annotated on the 

monthly DD 1351-2 to avoid an overpayment of meals and/or 

incidentals. Send copies of claims paid by other finance offices 

with the final settlement voucher to Casualty Travel.

Q. How do I prepare a supplemental claim?

The supplemental claim must include:

1. DD 1351-2 marked “Supplemental” with a full explanation 

of the item(s) of expense on the revised DD1351-2 or on a 

separate sheet of paper.

2. A copy of the Advice of Payment for the voucher in question.

3. A copy of the initial DD 1351-2 and continuation sheets.

4. One copy of the orders and amendments.

5. A copy of all supporting documentation applicable to the 

supplemental claim. If not available, provide a written statement 

attesting to the accuracy of items claimed for which no receipt 

is available. Statements should reflect, at minimum, the same 

information that would have been on the receipt had it been 

available.

Army Invitational Travel Authorizations (ITA)

Invitational Travel Authorizations (ITA) are government orders 

that can authorize up to three immediate family members of a 

Wounded Warrior to travel to the medical facility where the Soldier is receiving care.

When on an ITA, your travel to and from the hospital, hotel costs, 

meals, and incidental expenses are reimbursed by the government. You will be paid a daily rate (per diem) for your meals 

and incidental expenses. The per diem rates received may differ 

depending on the location you are staying. Check with your local 

WWPMT to find out what the per diem and maximum lodging 

rates are for your location.

These vouchers and accruals are filed in a similar way as the 

service member (see Travel section). The local WWPMT, located 

at the installation’s finance office, can assist family members 

in completing and submitting these vouchers. A specialized 

Wounded Warrior Travel Expert can be reached during normal 

business hours at (317) 212-3562 or by email at DFAS-IN.casualty.

customer.service@dfas.mil.

Navy Travel FAQ’s 

Q. How do I get an advance?

Most commonly, an advance may be issued to you if you are 

issued travel orders (DD1610) for medical appointments. The 

order must authorize an advance and must state that you are a 

non-charge card holder or travel circumstances prohibit the use 

of a charge card. If this is the case, fax one copy of your orders to 

Casualty Travel-Indianapolis. Include a cover sheet requesting an 

advance with your name, address and day-time phone number. 

If you do not have EFT set up within the Defense Travel System 

then you must also include a completed SF 1199A or a voided 

personal check. You are encouraged to use the Travel Advance 

Request form.

Q. Where do I fax or mail the orders to request an advance?

Your local Personnel Service Detachment (PSD) will help you 

submit your request.

Q. When should an advance be requested?

Advances can be requested anytime prior to travel but will be 

processed no earlier than 10 days prior to your departure. 
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Those members with government-sponsored charge cards may 

visit an ATM for a cash advance.

Q. How are advances computed?

Advances are limited to 80% of lodging expense to be incurred 

and miscellaneous expenses, and 100% of meals and incidental 

expenses (M&IE).

Q. Where do I call for questions?

You may contact your local PSD at your local finance office for 

entitlement questions and for assistance submitting your claim. 

For additional information, please call a DFAS customer service 

representative at (317) 212-3562 or DSN 699-3562.

Q. What is an accrual/partial payment?

An accrual is a partial payment of travel expenses incurred while 

mobilized for a contingency operation. Upon being placed in 

outpatient status, you may choose to submit monthly accruals.

Q. When should one request an accrual?

An accrual should be requested after 30 days of the elapsed travel 

period. Each request for an accrual should indicate the 30-day 

period being requested (i.e., 1st, 2nd, 3rd, etc.). A final settlement 

is required to ensure full payment.

Q. Where do I submit my travel vouchers?

All travel vouchers should be submitted to your local PSD. Contact them if you need any assistance in completing the voucher.

Q. How do I get reimbursed for a TDY inside a TDY?

Additional TDY trips taken using DD 1610 travel orders should 

be filed inclusively with the monthly accruals. Separate submissions to Casualty Travel or other travel offices can result in 

incorrect payments to the traveler. If additional trips are paid by 

another finance office, this period should be annotated on the 

monthly DD 1351-2 to avoid an overpayment of meals and/or 

incidentals. Send copies of claims paid by other finance offices 

with the final settlement voucher to your local Personnel Service 

Detachment (PSD).

Q. How do I prepare a supplemental claim?

The supplemental claim must include:

1. DD 1351-2 marked “Supplemental” with a full explanation of 

the item(s) of expense on the revised DD1351-2 or on a separate 

sheet of paper.

2. A copy of the Advice of Payment for the voucher in question.

3. A copy of the initial DD 1351-2 and continuation sheets.

4. One copy of the orders and amendments.

5. A copy of all supporting documentation applicable to the 

supplemental claim. If not available, provide a written statement 

attesting to the accuracy of items claimed for which no receipt is 

available. Statements should reflect, at minimum, the same information that would have been on the receipt had it been available.

Navy Invitational Travel Orders 

Invitational Travel orders (ITO) are government orders that can 

authorize up to three family members of a Wounded Warrior one 

round trip visit to the medical facility where the Sailor is receiving care. The Wounded Warrior’s physical status must be listed as 

seriously ill (SI), very seriously ill (VSI) or Not-seriously ill (NSI) 

if the injury occurred while serving in a combat zone. 

When on ITOs, your family members’ travel to and from the 

medical facility, lodging, and a daily rate (per diem) for meals 

and incidental expenses are reimbursed by the government. The 

rate of per diem and maximum lodging rates is based on the 

geographic location of the medical facility. Check with your local 

PSD to find out what the per diem and maximum lodging rates 

are for your location

Travel Claims should be completed prior to family member 

returning home. The PSD, located at the medical facility or installation, can assist family members in completing and submitting 

the travel claims. Ensure all deductible receipts (e.g. lodging, 

airfare, terminal parking, etc) are included in the final travel claim 

submission. 

Travel pay experts are also available to answer your questions at 

the DFAS Travel Pay customer service center: (317) 212-3562.

For more information regarding the Navy WW program, please 

visit the Navy Safe Harbor Web site at http://www.npc.navy.mil/

CommandSupport/SafeHarbor/

Marine Corps Travel FAQs

Q. How do I get an advance?

Most commonly, an advance may be issued to you if you are 

issued travel orders (DD 1610) for medical appointments. The 

order must authorize an advance and must state that you are a 

non-charge card holder or travel circumstances prohibit the use 

of a charge card. If this is the case, fax one copy of your orders 

to Headquarters Marine Corps Casualty Branch. Include a cover 

sheet requesting an advance with your name, address and daytime phone number. If you do not have EFT set up with Travel 

Pay Operations, also include a completed SF 1199A or a voided 

personal check. You are encouraged to use the Travel Advance 

Request form.

Q. Where do I fax or mail the orders to request an advance?

Contact Headquarters Marine Corps Casualty Branch to request 

an advance.

Q. When should an advance be requested?

Advances can be requested anytime prior to travel but will be 

processed no earlier than 3-5 days prior to your departure. Those 

members with government-sponsored charge cards may visit an 

ATM for a cash advance.

Q. How are advances computed?

Advances are limited to 100% of lodging expense to be incurred 

and 80% of meals and incidental expenses (M&IE).

Q. Where do I call for questions?

You may contact your disbursing/finance office for entitlement 

questions and for assistance submitting your claim. 
Wounded Warrior Pay & Entitlement Handbook

9

Q. What is an accrual/partial payment?

An accrual is a partial payment of travel expenses incurred while 

mobilized for a contingency operation. Upon being placed in 

outpatient status, you may choose to submit monthly accruals.

Q. When should one request an accrual?

An accrual should be requested after 30 days of the elapsed travel 

period. Each request for an accrual should indicate the 30-day 

period being requested (i.e., 1st, 2nd, 3rd, etc.). A final settlement 

is required to ensure full payment.

Q. Where should I submit my travel voucher?

Submit your travel voucher to your local disbursing/finance office.

Q. How do I get reimbursed for a TDY inside a TDY?

Additional TDY trips taken using DD1610 travel orders should 

be filed inclusively with the monthly accruals. Separate submissions to your travel office can result in incorrect payments to the 

traveler. If additional trips are paid by another finance office, this 

period should be annotated on the monthly 1351-2 to avoid an 

overpayment of meals and/or incidentals. Send copies of claims 

paid by other finance offices with the final settlement voucher to 

Headquarters Marine Corps Casualty Branch.

Q. How do I prepare a supplemental claim?

 The supplemental claim must include:

1. DD 1351-2 marked “Supplemental” with a full explanation of 

the item(s) of 

 expense on the revised DD1351-2 or on a separate sheet of 

paper.

2. The IATS DOV printout from the original claim paid.

3. A copy of the initial DD 1351-2 and continuation sheets.

4. One copy of the orders and amendments.

5. A copy of all supporting documentation applicable to the 

supplemental claim. 

 If not available, provide a Statement in Lieu of Receipt must be 

provided. 

 Your local administrative unit can provide more information.

Marine Corps Invitational Travel Orders

Invitational Travel Orders (ITO) are government funded orders 

that can authorize up to three immediate family members of a 

Wounded Ill or Injured Marine to travel to the bedside where the 

Marine is located and receiving medical care. Immediate family 

members are Mother, Father, Spouse, Children, or Siblings. Headquarters Marine Corps Casualty Branch oversees the issuance of 

ITOs.

Costs covered by the orders include travel to and from the medical facility (one round trip), lodging costs, meals and incidental 

expenses. The amount paid is based on the authorized per diem 

rates for that location. You can get this amount from the personnel assisting in the issuing of orders (Inspector-Instructor (I-I) 

or Patient Administration Team (PAT)). It is imperative that 

the cost for lodging does not exceed the per diem authorized for 

that location. Amounts in excess will not be reimbursed by the 

government. Rental cars are not authorized for reimbursement. 

Should the need arise for an extension of the orders, contact the 

I-I or PAT that assisted in the initial request and they will be able 

to assist in getting the extension submitted. Do not wait until 

the orders have expired to request an extension. All requests for 

extension are approved by Headquarters Marine Corps Casualty 

Branch. Reimbursement of expenses is paid through the settlement of a travel claim (DD 1351-2). The claims will be submitted 

to the local disbursing/Finance Office by the I-I or PAT members 

every 30 days. See Travel section of this booklet for more details. 

If there is a need to receive an advance of allowances, this also is 

facilitated through the I-I or PAT. If you have a banking account, 

you will need to provide the routing and account number for a 

direct deposit into your account. If there is no bank account an 

advance of cash can be issued on a case by case basis. Headquarters Marine Corps Casualty Branch contact information: Comm: 

(703) 784-9512 (DSN: 278-9512); Toll Free: (800) 847-1597; Fax: 

(703) 784-4134, DSN (278)

For more information regarding the Marine Corps WW program, 

please visit the Wounded Warrior Regiment Web site at http://

www.woundedwarriorregiment.org/.

Air Force Travel FAQs

Q. How do I get an advance?

Most commonly, an advance may be issued to you if you are 

issued travel orders (DD 1610) for medical appointments. The 

order must authorize an advance and must state that you are a 

non-charge card holder or travel circumstances prohibit the use 

of a charge card. If this is the case, submit one copy of your orders 

to your local finance office. Include a cover sheet requesting an 

advance with your name, address and day-time phone number. If 

you do not have EFT set up with Finance, also include a completed SF 1199A or a voided personal check. You are encouraged 

to use the Travel Advance Request form.

Q. Where do I fax or mail the orders to request an advance?

Contact your local finance office to request an advance. 

Q. When should an advance be requested?

Advances can be requested anytime prior to travel but will be 

processed no earlier than 10 days prior to your departure. Those 

members with government-sponsored charge cards may visit an 

ATM for a cash advance.

Q. How are advances computed?

Advances are limited to 100% of lodging expense to be incurred 

and miscellaneous expenses, and 80% of meals and incidental 

expenses (M&IE).

Q. Where do I call for questions?

You may contact your WWPMT at your local finance office for 

entitlement questions and for assistance submitting your claim. 

Q. What is an accrual/partial payment?

An accrual is a partial payment of travel expenses incurred while 

mobilized for a contingency operation. Upon being placed in 

outpatient status, you may choose to submit monthly accruals.
Wounded Warrior Pay & Entitlement Handbook

10

Q. When should one request an accrual?

An accrual should be requested after 30 days of the elapsed travel 

period. Each request for an accrual should indicate the 30-day 

period being requested (i.e., 1st, 2nd, 3rd, etc.). A final settlement 

is required to ensure full payment.

Q. Where should I submit my travel voucher?

Submit your travel voucher to your local finance office.

Q. How do I get reimbursed for a TDY inside a TDY?

Additional TDY trips taken using DD1610 travel orders should 

be filed inclusively with the monthly accruals. Separate submissions to your travel office can result in incorrect payments to the 

traveler. If additional trips are paid by another finance office, this 

period must be annotated on the monthly 1351-2 to avoid an 

overpayment of meals and/or incidentals. Send copies of claims 

paid by other finance offices with the final settlement voucher to 

Casualty Travel.

Q. How do I prepare a supplemental claim?

The supplemental claim must include:

1. DD 1351-2 marked “Supplemental” with a full explanation of 

the item(s) of 

 expense on the revised DD1351-2 or on a separate sheet of 

paper.

2. A copy of the Advice of Payment for the voucher in question.

3. A copy of the initial DD 1351-2 and continuation sheets.

4. One copy of the orders and amendments.

5. A copy of all supporting documentation applicable to the 

supplemental claim. If not available, provide a written statement 

attesting to the accuracy of items claimed for which no receipt 

is available. Statements should reflect, at minimum, the same 

information that would have been on the receipt had it been 

available.

Air Force Emergency Family Member Travel Orders 

(EFMT)

EFMT orders (formerly Invitational Travel Orders) are government funded orders that can authorize up to three immediate 

family members of a seriously/very seriously ill or injured Airman 

to travel to the medical facility where the Airman is receiving 

care. Immediate family members are: mother, father, spouse, 

children, or siblings. 

Headquarters Air Force Casualty Services Branch oversees the issuance of EFMT orders. When on EFMT your travel to and from 

the hospital, hotel costs, meals and incidental expenses, passports 

(if required) are reimbursed by the government. You will be paid 

a daily rate (per diem) for your meals and incidental expenses. 

The per diem rates received may differ depending on the location 

you are staying. Check with your Casualty Assistance Representative (CAR) to find out what the per diem and maximum lodging 

rates are for you location. 

Reimbursement of expenses is paid through the settlement of a 

travel claim. Upon completion of travel, the Casualty Services 

Branch sends the immediate family member a reimbursement 

package with step by step guidance to fill out and return to the 

Casualty Service Branch who will then submit the package for 

payment. 

Additional information pertaining to the EFMT can be found in 

AFI 36-3002 section 2.29, or by contacting the local CAR located 

on every active duty Air Force installation, or by simply contacting Headquarters, Air Force Casualty Services Branch located at 

Randolph AFB, TX. A skilled casualty technician is available to 

answer any question 24 hours a day 7 days a week at the following 

numbers:

Comm: (210) 565-3505, DSN: 665-3505

Toll Free: (800) 433-0048 

Fax: (210) 565-2348, DSN: 665-2348

An invitation to Wounded Warriors and their 

families:

Your feedback is important to us. Take our online 

survey to let us know how we are doing and what we 

can do to serve you better. 

For military members:

http://ice.disa.mil/index.cfm?fa=card&sp=108079&s=602&de

p=*DoD&sc=31

For family members

http://ice.disa.mil/index.cfm?fa=card&sp=108076&s=602

&dep=*DoD&sc=31
Wounded Warrior Pay & Entitlement Handbook

11

FYI

Defense Finance & Accounting Service

1-888-332-7411

http://www.dfas.mil/militarymembers/woundedwarrior/woundedwarriorpay.html

Army Wounded Soldier and Family Hotline

1-800-984-8523

wsfsupport@conus.army.mil

Savings Deposit Program (SDP)

1-888-332-7411

ccl-sdp@dfas.mil

DFAS Casualty Travel Team Customer Service Line

1-317-212-3562

http://www.dfas.mil/tdytravel.html

Traumatic Servicemember’s Group Life Insurance

1-800-237-1336

tsgli@conus.army.mil

EagleCash

http://www.fms.treas.gov/eaglecash/

T*A*P*S (Tragedy Assistance Program for Survivors)

1-800-959-TAPS

www.TAPS.org

Social Security Administration - Wounded Warrior benefits

http://www.socialsecurity.gov/woundedwarriors/

Visit your local military finance office for more information on your pay and entitlements. They can also help on a variety of payrelated topics, including pay inquiry assistance, and member and dependent travel.

Important Contact Information:

Local Finance Office: 

Personnel Office:

Legal Office: