7 direct reports and 200 total 10 10 to 12 1 Manager, 6 Supervisors and 41 Airport Operations Workers

(AOW) Whole Sheriff is 1500 sworn, 500 non sworn support staff, airport specific has 47 total, 45 sworn and 2 non sworn support 41 2 staff, Manager and Administrative person 3 managers with 7 admin people

Deputy Director reports to COO HR manager, accounting, personnel analyst, training and

safety Deputy Director of Planning is

vacant, reports to CAO, there are 2 subdivisions of P&D Deputy Director of Ops, Manager, 6 Airport Operations Officers (AOO), 8 Senior Operations Workers, remainder AOWs Division of the Sheriff's dept that has a contractual agreement to provide service dedicated to the

airport Reports to Deputy Director of Operations Security lies under the Deputy Director of Operations and has a dotted line to the Sheriff's dept and

TSA Resides in the county and works

with many departments through the organization

All airfield, buildings, roadway, signage, landside and airside, landscaping, custodial maint, satellite airports, general services Payroll, safety of SCAS employees, HR aspects, grievances, reallocation process, discipline, hiring, firing, training Design and development, civil engineering, pms, noise and environmental Part 139 inspections/compliance, RON, apron inspections, perimeter check, gate guards, door alarms, fuel audits, landside gate control, curb enforcement, metering in terminals, facilities inspections, Automated Vehicle Identification (AVI), ground transportation, AMPCO parking contract and other contract oversight such a s

towing Law enforcement of airport ARFF, fire and medical Airport Security Plan Comps/Claims, maint and insurance policies that cover the airport, give input on contractual issues, contractor insurance, concession agreements, unusual things such as being head of claims for escalator issues at the

airport

driving vehicles airside, trades are required to be airside working on rwys and twys, working around aircraft operations Safety Officers face hazards while driving around airfield Construction projects, working on the airfield Dealing with aircraft movements, tenant movement/drivers, working curbs in traffic, exhausted employees, perimeter road, altercations when people get driving citations Driving on the AOA, operations with K-9, other training. Offices are located under B-2 and employees need to access the non movement area to get to the office, the exterior area has a stop sign, officers need to cross traffic lane to get to office, terrorism, criminal activity, badge challenges, using

weapons Aircraft operations, hazardous materials, first responder response based on past incidents and assumed risk Similar to Operations but drastically scaled back, perimeter checks, constructions sites, moving in and around secured areas, other ramp drivers and aircraft movements Working on the ramp occasionally around vehicles and aircraft, based on assumptions rather than any actual incidents

New terminal B New Terminal B Ambitious capitol program for Terminal B and increased likelihood of incursions New Terminal B New terminal B No No No

No County guidelines documented to specific department but safety does exist County wide through

Cal-OSHA Yes, IIPP HR HR In law enforcement, "officer safety" is a major focus and focus on training in dealing with hazardous law enforcement events, there are policies that guide this in the General Orders Scene safety, safety for self with protective clothing No Yes basic safety for employees but is not written

Cal-OSHA Injury Illness Protection

Program (IIPP) IIPP IIPP Yes IIPP General Orders and IIPP IIPP IIPP NA

NA Safety mgr has been in place 4 years 6 months 11+ years Since 1999 10+ years 10+ years NA

Yes there is safety rep in maint and all supervisors are trained in

safety Yes full time Construction management is focused on safety and is addressed in a part time position manner as an obligation to the

contract Yes they attend the regular Safety Committee meetings, part time on

site No Yes part time Not really Yes for the entire County and one dedicated to the airport full time

No Generic in IIPP, may be adequate, will review No (HR) No No HR No Airport

No (HR) Yes Contractor takes direction from Inspector No Yes Reports to Com Center Not separate from the HR airport system Yes

Yes Depends on what group, if the

situation is minor may opt not to report due to perceived discipline Yes No Yes they work hard to promote reporting of job related injuries and

illnesses Yes Yes if they are coached it would be anonymous Yes

Written, verbal, email, electronic but unusual for it to be anonymous #1 is verbal followed by written, then electronic and no anonymous Mostly written and electronic, no anonymous, little verbal Electronic Word docs Mostly written, some verbal and electronic, little to none anonymous Written incident reports are routed to the Chief No Personal and phone, some emails, no anonymous

Yes (HR) Yes Not sure if there is a reduction but there are few incidents No plan Initially significant reduction when safety committee was in place and reporting and action training

started Yes No Yes

Organizationally wide there is no negative resistance to safety Not documented Based upon individual NA Positive in general terms and proactive. Middle road supportive when it comes to remedial Sense of awareness at all times In general employees understand they are not expected to put themselves in an unsafe condition and feel comfortable to raise issues if they do not think something is safe Culture on security and safety is highly thought of SCAS Risk Management

Size

OrganizationDepartmentDescriptionSafetyPlan

Employee culture with plan Policy Statement

Reporting System Safety philosophy

Safety Manager Responsibilities SCAS Facilities and Maintenance SCAS HR Safety 

## SMF SMS GAP ANALYSIS

SCAS Planning/Construction SCAS Operations SCAS LEO SCAS ARFF SCAS Security

Major Risks

Emerging hazardous areas

Report Communications

Reduction in incidents due to plan What’s in place

Time in place

Reporting safety trust by employee

Arup Rev No.2 5/20/2011SCAS Risk Management SCAS Facilities and Maintenance SCAS HR Safety 

## SMF SMS GAP ANALYSIS

SCAS Planning/Construction SCAS Operations SCAS LEO SCAS ARFF SCAS Security

IIPP Depends on division, parks and

airfield maint have 10 day safety topics versus custodial which is once a month and trainer depends

on department OJT and FAA rules in the contract spec Does not have a set training

program and is done by whoever people get assigned to Academy and Sheriff office conducted by the field training

officer There is a training position that is not filled yet. TSA, County sponsored programs, not mandatory but safety related, AED/CPR and some NIMS but not

mandatory Risk which is done by the Safety officer

Established BMPs for every task

performed A mentor program from classroom to hands on More funding for inspectors, the more eyes on the site the better/safer Poor use of training tools, job specs need to be updated, inconsistencies with trainers, need a higher develop training program Always seem to be behind with training and day to day operations, staffing shortages, could us more

training staff Training officer will add continuity Should include/require safety training and personal safety according to specific areas assigned. Currently it is all very

informal There is always room for improvement, better analysis of situations leads to more ideas about risk management

Employee orientation covers IIPP HR overview and then department dependant OJT and FAA rules in the contract spec OJT job shadowing, some PowerPoint for citations, emergency response is PowerPoint, standard driver's training computer program, OJT for movements area, shadowing, ride alongs, written test and then driver's test, some NIMS, 100, 300, 700 a few 800 and CEMS Officer Safety Training, OJT under supervision Fire, HAZWOPER, HAZCOM, airport familiarization, specifically driver's safety, alert timed response drills, and high speed drivers training to prevent vehicle

roll overs TSA There is contracted training on basic insurance requirements and

ad-hoc

HR and in house Same as initial but really just compliant based Most responsibilities are passed on to contractor Annual test in the movement area and wildlife Continue OJT, CPR mandatory every few years, new laws and trends training OSHA requirements, part 139, structural, timed response drills once a month Hit and miss there are portions of other training rather than dedicated training ad-hoc

Equipment for airfield maintenance, driving, radio communications Intertwining with operational training as needed Via contract Some HAZWOPER, Blood Borne Pathogens and workplace violence Initial Officer Safety training, airfield driver's is standard course through badging office with no practical training Roil overs, IIPP Hit and miss as above Yes, Safety Officer

Yes Maint does new equipment training

and required certification process No Radios Depends on what equipment, such as tasers which require specific training, most LEO equipment will

require training Yes Not really any equipment although there is an expectation that training would be provided with new equipment No

Certification No No No Yes some facilities will spot inspect, but the airport has not had an inspection in 10 years which is

good Yes annual except IIPP which is monthly No No

Yes database Compliance Suite software, just started using one year ago No Done through Access Database Combination of reports, injury/illness Simple excel sheets produce training report that gets signed off by management, kept in excel

indefinitely HR No

Through performance and evaluation lack of incidents must mean accomplishing objectives 139 inspections are successful and people are not getting hurt Don't actually measure but if there are negative trends developing training is increased Reportable incidents No There is verification when an agreement has correct indemnification, verifications by measuring correctness of contracts #6 No Yes daily inspection reports #1 Passdown shift book briefing Yes daily with passdowns Security violation data base No #5 No Everyone has radios #1 Limited traffic, enforcement issues only Yes Limited No #3 $3 #1 #1 Some Yes #2 #1

#2 #1 #2 #3 except ops officers then all is email #1 Yes #1 #1

#4 Yes No Safety Yes for transfer assignments, events(social) Yes and grease boards in bays for safety items No but there is one in the break room that is State required No

1 daily #2 #3 Daily meetings and in between shifts (Passdowns) Shift briefing 3x daily Roll call daily No not internal, but monthly security meeting with airlines and

TSA If there is a preliminary meeting it

is on request for a quote or RFP, otherwise nothing regular Meetings Email Email Written logs Email Daily log and informal passdowns and emails Email Email

Email Email and Website Email Email Email Email, weekly ops meeting and Executive meeting quarterly Email and Phone Email and some fax

Hazard observation form Walked in using form then put into software Yes, they are consolidated on a database Word docs Shift briefing Word docs electronically filed indefinitely and hard copies filed Word docs, letters of violation to offenders If it is a third party claimant it would be sent in via a form

Access Access database Record Management System (RMS) all records are issued and tracked through Security Violation data base No

Compliance Suite No RMS all records are issued and tracked through In house constructed program Access database Renaissance Software for claim tracking

Archived in software Daily report and archived with project Word docs RMS all records are issued and tracked through Logged through an informal incident report Does not process any Renaissance

Archived in software Part of project scope CC on reports along with HR Not specific to Sheriff dept, liaison with County Only regarding employees HR and downtown Renaissance

Archived in software Part of project report (County Risk) Attendance records reviewed, sick call tracked through spreadsheet and all documents go to HR Manual report writing Copies go to Risk HR and downtown Tracked by the Work/Comp departmentReportingMethods

Accidents/incidents

Employee sick/injuredCommunicationMethods Written logs Radios

Email

Bulletin board

Regular meetings

Main internal communication methods

Main external communication methods Phones

Software

Risk managementTrainingPrograms

New equipment training Safety training Training programs

Training tracking

Measuring training effectiveness Training improvement areas

OSHA Training Initial training

Recurrent training

Written reports

Database

Arup Rev No.2 5/20/2011SCAS Risk Management SCAS Facilities and Maintenance SCAS HR Safety 

## SMF SMS GAP ANALYSIS

SCAS Planning/Construction SCAS Operations SCAS LEO SCAS ARFF SCAS Security

Can be backed up on external hard

drive Indefinitely on server IT backs up logs, 139 logs backed up on CDs and hard copy binders

kept indefinitely Archived in admin Risk Management or on server and

hard copied Electronic and hard copy indefinitely Indefinitely electronic and hard copy Indefinitely electronically or hard copy folders

Follows HR reports Yes works with divisions on issues reported and then recommends training when necessary Yes these are carried out by the contractor On large incidents, yes, there is a sophisticated system for vehicle accidents with a vehicle accident review board and then remediation if accident is determined to have been preventable Yes and they are shared with duty supervisors Yes if something actually happened but there have not been

any to date Claims has a review of claims process especially for auto accidents and are well documented

Yes with Safety Committee Not filed but each contractor handles them differently AARs are just starting to become big since a Thanksgiving fire alarm malfunctioned and caused the dumping of the terminal Incorporated into IIPP Yes and they would be hard copy and electronic kept No

AOPs are created and distributed Change orders No Training recommendations were necessary for vehicles, others depends on situation, so specific system is in place to analyze employee accident, these era archived for 5 yrs if disciplinary action was taken No No Yes most recently change in HR is being centralized

AOPs are created and distributed No No Not really just automated field reporting No No No

AOPs are created and distributed No New radios and went to Blackberry for Duty phone No No No No

May request work order Yes It is done at the Chief's level, prioritized and then delegated HR Yes, format if followed for reviewing accidents and corrections to reduce incidents, especially auto accidentsFollowUpAction After incident debriefs

After action reports

Change management policy

Training changes

Communications changes

Process or procedure for corrections Archiving practice

Arup Rev No.2 5/20/2011