7 direct reports and 200 total 10 10 to 12

1 Manager, 6 Supervisors and 41

Airport Operations Workers

(AOW)

Whole Sheriff is 1500 sworn, 500

non sworn support staff, airport

specific has 47 total, 45 sworn and

2 non sworn support

41 2 staff, Manager and

Administrative person 3 managers with 7 admin people

Deputy Director reports to COO

HR manager, accounting,

personnel analyst, training and

safety

Deputy Director of Planning is

vacant, reports to CAO, there are

2 subdivisions of P&D

Deputy Director of Ops, Manager,

6 Airport Operations Officers

(AOO), 8 Senior Operations

Workers, remainder AOWs

Division of the Sheriff's dept that

has a contractual agreement to

provide service dedicated to the

airport

Reports to Deputy Director of

Operations

Security lies under the Deputy

Director of Operations and has a

dotted line to the Sheriff's dept and

TSA

Resides in the county and works

with many departments through

the organization

All airfield, buildings, roadway,

signage, landside and airside,

landscaping, custodial maint,

satellite airports, general services

Payroll, safety of SCAS

employees, HR aspects,

grievances, reallocation process,

discipline, hiring, firing, training

Design and development, civil

engineering, pms, noise and

environmental

Part 139 inspections/compliance,

RON, apron inspections, perimeter

check, gate guards, door alarms,

fuel audits, landside gate control,

curb enforcement, metering in

terminals, facilities inspections,

Automated Vehicle Identification

(AVI), ground transportation,

AMPCO parking contract and

other contract oversight such a s

towing

Law enforcement of airport ARFF, fire and medical Airport Security Plan

Comps/Claims, maint and

insurance policies that cover the

airport, give input on contractual

issues, contractor insurance,

concession agreements, unusual

things such as being head of

claims for escalator issues at the

airport

driving vehicles airside, trades are

required to be airside working on

rwys and twys, working around

aircraft operations

Safety Officers face hazards while

driving around airfield

Construction projects, working on

the airfield

Dealing with aircraft movements,

tenant movement/drivers, working

curbs in traffic, exhausted

employees, perimeter road,

altercations when people get

driving citations

Driving on the AOA, operations

with K-9, other training. Offices are

located under B-2 and employees

need to access the non movement

area to get to the office, the

exterior area has a stop sign,

officers need to cross traffic lane

to get to office, terrorism, criminal

activity, badge challenges, using

weapons

Aircraft operations, hazardous

materials, first responder response

based on past incidents and

assumed risk

Similar to Operations but

drastically scaled back, perimeter

checks, constructions sites,

moving in and around secured

areas, other ramp drivers and

aircraft movements

Working on the ramp occasionally

around vehicles and aircraft,

based on assumptions rather than

any actual incidents

New terminal B New Terminal B

Ambitious capitol program for

Terminal B and increased

likelihood of incursions

New Terminal B New terminal B No No No

No County guidelines documented

to specific department but safety

does exist County wide through

Cal-OSHA

Yes, IIPP HR HR

In law enforcement, "officer safety"

is a major focus and focus on

training in dealing with hazardous

law enforcement events, there are

policies that guide this in the

General Orders

Scene safety, safety for self with

protective clothing No Yes basic safety for employees butis not written

Cal-OSHA Injury Illness Protection

Program (IIPP) IIPP IIPP Yes IIPP General Orders and IIPP IIPP IIPP NA

NA Safety mgr has been in place 4

years

6 months 11+ years Since 1999 10+ years 10+ years NA

Yes there is safety rep in maint

and all supervisors are trained in

safety

Yes full time

Construction management is

focused on safety and is

addressed in a part time position

manner as an obligation to the

contract

Yes they attend the regular Safety

Committee meetings, part time on

site

No Yes part time Not really Yes for the entire County and one

dedicated to the airport full time

No Generic in IIPP, may be adequate,

will review No (HR) No No HR No Airport

No (HR) Yes Contractor takes direction from

Inspector No Yes Reports to Com Center Not separate from the HR airportsystem Yes

Yes

Depends on what group, if the

situation is minor may opt not to

report due to perceived discipline

Yes No

Yes they work hard to promote

reporting of job related injuries and

illnesses

Yes Yes if they are coached it would be

anonymous

Yes

Written, verbal, email, electronic

but unusual for it to be anonymous

#1 is verbal followed by written,

then electronic and no anonymous

Mostly written and electronic, no

anonymous, little verbal Electronic Word docs

Mostly written, some verbal and

electronic, little to none

anonymous

Written incident reports are routed

to the Chief No Personal and phone, some emails,no anonymous

Yes (HR) Yes Not sure if there is a reduction but

there are few incidents No plan

Initially significant reduction when

safety committee was in place and

reporting and action training

started

Yes No Yes

Organizationally wide there is no

negative resistance to safety Not documented Based upon individual NA

Positive in general terms and

proactive. Middle road supportive

when it comes to remedial

Sense of awareness at all times

In general employees understand

they are not expected to put

themselves in an unsafe condition

and feel comfortable to raise

issues if they do not think

something is safe

Culture on security and safety is

highly thought of

SCAS Risk Management

Size

Organization

Department Description Safety Plan

Employee culture with plan

Policy Statement

Reporting System

Safety philosophy

Safety Manager

Responsibilities

SCAS Facilities and

Maintenance SCAS HR Safety

SMF SMS GAP ANALYSIS

SCAS Planning/Construction SCAS Operations SCAS LEO SCAS ARFF SCAS Security

Major Risks

Emerging hazardous areas

Report Communications

Reduction in incidents due to plan

What’s in place

Time in place

Reporting safety trust by employee

Arup Rev No.2 5/20/2011
SCAS Risk Management SCAS Facilities and

Maintenance SCAS HR Safety

SMF SMS GAP ANALYSIS

SCAS Planning/Construction SCAS Operations SCAS LEO SCAS ARFF SCAS Security

IIPP

Depends on division, parks and

airfield maint have 10 day safety

topics versus custodial which is

once a month and trainer depends

on department

OJT and FAA rules in the contract

spec

Does not have a set training

program and is done by whoever

people get assigned to

Academy and Sheriff office

conducted by the field training

officer

There is a training position that is

not filled yet.

TSA, County sponsored programs,

not mandatory but safety related,

AED/CPR and some NIMS but not

mandatory

Risk which is done by the Safety

officer

Established BMPs for every task

performed

A mentor program from classroom

to hands on

More funding for inspectors, the

more eyes on the site the

better/safer

Poor use of training tools, job

specs need to be updated,

inconsistencies with trainers, need

a higher develop training program

Always seem to be behind with

training and day to day operations,

staffing shortages, could us more

training staff

Training officer will add continuity

Should include/require safety

training and personal safety

according to specific areas

assigned. Currently it is all very

informal

There is always room for

improvement, better analysis of

situations leads to more ideas

about risk management

Employee orientation covers IIPP HR overview and then department

dependant

OJT and FAA rules in the contract

spec

OJT job shadowing, some

PowerPoint for citations,

emergency response is

PowerPoint, standard driver's

training computer program, OJT

for movements area, shadowing,

ride alongs, written test and then

driver's test, some NIMS, 100,

300, 700 a few 800 and CEMS

Officer Safety Training, OJT under

supervision

Fire, HAZWOPER, HAZCOM,

airport familiarization, specifically

driver's safety, alert timed

response drills, and high speed

drivers training to prevent vehicle

roll overs

TSA

There is contracted training on

basic insurance requirements and

ad-hoc

HR and in house Same as initial but really just

compliant based

Most responsibilities are passed

on to contractor

Annual test in the movement area

and wildlife

Continue OJT, CPR mandatory

every few years, new laws and

trends training

OSHA requirements, part 139,

structural, timed response drills

once a month

Hit and miss there are portions of

other training rather than

dedicated training

ad-hoc

Equipment for airfield

maintenance, driving, radio

communications

Intertwining with operational

training as needed Via contract Some HAZWOPER, Blood BornePathogens and workplace violence

Initial Officer Safety training,

airfield driver's is standard course

through badging office with no

practical training

Roil overs, IIPP Hit and miss as above Yes, Safety Officer

Yes Maint does new equipment training

and required certification process No Radios

Depends on what equipment, such

as tasers which require specific

training, most LEO equipment will

require training

Yes

Not really any equipment although

there is an expectation that

training would be provided with

new equipment

No

Certification No No No

Yes some facilities will spot

inspect, but the airport has not had

an inspection in 10 years which is

good

Yes annual except IIPP which is

monthly No No

Yes database Compliance Suite software, just

started using one year ago No Done through Access Database Combination of reports,injury/illness

Simple excel sheets produce

training report that gets signed off

by management, kept in excel

indefinitely

HR No

Through performance and

evaluation

lack of incidents must mean

accomplishing objectives

139 inspections are successful

and people are not getting hurt

Don't actually measure but if there

are negative trends developing

training is increased

Reportable incidents No

There is verification when an

agreement has correct

indemnification, verifications by

measuring correctness of

contracts

#6 No Yes daily inspection reports #1 Passdown shift book briefing Yes daily with passdowns Security violation data base No

#5 No Everyone has radios #1 Limited traffic, enforcement issues

only Yes Limited No

#3 $3 #1 #1 Some Yes #2 #1

#2 #1 #2 #3 except ops officers then all is

email #1 Yes #1 #1

#4 Yes No Safety Yes for transfer assignments,

events(social)

Yes and grease boards in bays for

safety items

No but there is one in the break

room that is State required No

1 daily #2 #3 Daily meetings and in between

shifts (Passdowns) Shift briefing 3x daily Roll call daily

No not internal, but monthly

security meeting with airlines and

TSA

If there is a preliminary meeting it

is on request for a quote or RFP,

otherwise nothing regular

Meetings Email Email Written logs Email Daily log and informal passdowns

and emails Email Email

Email Email and Website Email Email Email Email, weekly ops meeting and

Executive meeting quarterly Email and Phone Email and some fax

Hazard observation form Walked in using form then put into

software

Yes, they are consolidated on a

database Word docs Shift briefing Word docs electronically filedindefinitely and hard copies filed

Word docs, letters of violation to

offenders

If it is a third party claimant it

would be sent in via a form

Access Access database

Record Management System

(RMS) all records are issued and

tracked through

Security Violation data base No

Compliance Suite No RMS all records are issued and

tracked through In house constructed program Access database Renaissance Software for claimtracking

Archived in software Daily report and archived with

project Word docs RMS all records are issued andtracked through

Logged through an informal

incident report Does not process any Renaissance

Archived in software Part of project scope CC on reports along with HR Not specific to Sheriff dept, liaison

with County Only regarding employees HR and downtown Renaissance

Archived in software Part of project report (County Risk)

Attendance records reviewed, sick

call tracked through spreadsheet

and all documents go to HR

Manual report writing Copies go to Risk HR and downtown Tracked by the Work/Comp

department

Reporting Methods

Accidents/incidents

Employee sick/injured

Communication Methods

Written logs

Radios

Email

Bulletin board

Regular meetings

Main internal communication methods

Main external communication methods

Phones

Software

Risk management

Training Programs

New equipment training

Safety training

Training programs

Training tracking

Measuring training effectiveness

Training improvement areas

OSHA Training

Initial training

Recurrent training

Written reports

Database

Arup Rev No.2 5/20/2011
SCAS Risk Management SCAS Facilities and

Maintenance SCAS HR Safety

SMF SMS GAP ANALYSIS

SCAS Planning/Construction SCAS Operations SCAS LEO SCAS ARFF SCAS Security

Can be backed up on external hard

drive Indefinitely on server

IT backs up logs, 139 logs backed

up on CDs and hard copy binders

kept indefinitely

Archived in admin Risk

Management or on server and

hard copied

Electronic and hard copy

indefinitely

Indefinitely electronic and hard

copy

Indefinitely electronically or hard

copy folders

Follows HR reports

Yes works with divisions on issues

reported and then recommends

training when necessary

Yes these are carried out by the

contractor

On large incidents, yes, there is a

sophisticated system for vehicle

accidents with a vehicle accident

review board and then remediation

if accident is determined to have

been preventable

Yes and they are shared with duty

supervisors

Yes if something actually

happened but there have not been

any to date

Claims has a review of claims

process especially for auto

accidents and are well

documented

Yes with Safety Committee Not filed but each contractor

handles them differently

AARs are just starting to become

big since a Thanksgiving fire alarm

malfunctioned and caused the

dumping of the terminal

Incorporated into IIPP Yes and they would be hard copy

and electronic kept No

AOPs are created and distributed Change orders No

Training recommendations were

necessary for vehicles, others

depends on situation, so specific

system is in place to analyze

employee accident, these era

archived for 5 yrs if disciplinary

action was taken

No No Yes most recently change in HR is

being centralized

AOPs are created and distributed No No Not really just automated field

reporting No No No

AOPs are created and distributed No New radios and went to Blackberry

for Duty phone No No No No

May request work order Yes It is done at the Chief's level,

prioritized and then delegated HR

Yes, format if followed for

reviewing accidents and

corrections to reduce incidents,

especially auto accidents

Follow Up Action

After incident debriefs

After action reports

Change management policy

Training changes

Communications changes

Process or procedure for corrections

Archiving practice

Arup Rev No.2 5/20/2011