EXHIBIT 2

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System-Wide Personal Appearance Standards HR Policy No: 5.06 

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 Policy No: 5.06 

 

Subject: Personal Appearance Standards 

Supersedes: All existing corporate and business unit policies on this subject 

Effective: January 1, 1999, January 1, 2013 

Revised: Sept. 10, 2008, April 16, 2012, September 26, 2012, April 1, 2013 

Reviewed: September 26, 2012, April 1, 2013 

Page(s): 6 

Approved by: The Henry Ford Service Excellence Steering Committee, HRET, Operating 

Leadership 

1.0 Philosophy/Purpose 

A key component of promoting “The Henry Ford Experience” is for employees to embrace a diverse 

environment that takes pride in personal appearance reflecting an image of competence and 

professionalism. These qualities are essential for the proper, effective, and efficient administration of 

healthcare services and may contribute to the healing process. Further, the management of HFHS asks 

you to support the compliance in relation to infection control/safety protocols and other regulatory 

requirements of HFHS. As such, this policy has been established in an effort to engage employees in 

creating a healthy environment focusing on Patient Care. 

2.0 Scope 

This policy applies to all employees, students, volunteers, contractors, vendors and others during 

workdays, weekends, and off hours who work at all Henry Ford Health System business units and 

locations when they are in their role as an employee of the System. Employees who are required to 

wear a uniform must comply with their approved policy as established by their local business 

unit/department. 

3.0 Responsibility 

The implementation, administration and management of this policy shall be the responsibility of Henry 

Ford Health System operational leadership. Additionally each employee is responsible for complying 

with this policy. 

4.0 Policy 

HFHS employees are expected to maintain proper hygiene and observe standards of appropriate 

business attire. All HFHS employees shall present themselves well-groomed, and appropriately 

dressed at all times while on premises. Although the general minimum requirements of this systemwide policy must be adhered to at each business unit, a business unit or department (i.e. patient care 

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System-Wide Personal Appearance Standards HR Policy No: 5.06 

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areas) can choose to implement more restrictive requirements based on infection control and other 

regulatory requirements. 

5.0 Practice and Procedure 

Acceptable Unacceptable

Clothing

Clean, neat, pressed, in good repair and 

appropriate size 

Soiled, wrinkled, torn, noticeably worn, too tight or 

too loose. See-through or revealing 

Lab Coats Must be clean and presentable Soiled, wrinkled, torn, Noticeably worn

Nametags: 

(See HR Policy 5.01) 

• Worn at all times when on duty in an easily 

visible spot. Name and picture must be 

visible. 

• Badges should be worn above the waistband 

• No nametag, or worn in a place that is difficult 

to read 

• ID picture should not be covered in anyway

Hair 

• Neat, clean and groomed style. 

• Beards, sideburns and mustaches will be 

neatly trimmed. 

• Direct patient care and food service areas: 

§ Hair longer than shoulder length should 

be confined so it will not interfere with 

customer service or patient care. 

§ Hairnets will be worn in food services 

areas. 

• Extreme unnatural hair color. 

• Large, elaborate & exaggerated spiky hairstyles 

& accessories. 

• Poorly groomed facial hair. 

• Any strong odor resulting from the use of 

tobacco 

Nails 

Clean and trimmed nails that do not exceed 1/4 

inch beyond the fingertip. 

Note: Acrylic nails that meet length restrictions 

and appearance standards are permitted only in 

non-clinical settings.

• Dirty, ragged nails. 

• Artificial nails (i.e. acrylic, gel tips & overlays) 

in any HFHS facility where direct patient care 

is delivered. 

Scent 

• Use of deodorant & light, mild perfume or 

after-shave, light scented mouth wash 

• All clothing worn during the shift must be 

free of the odor of tobacco. Breath, skin, and 

hair must also be free from any scent of 

tobacco.

Excessive or heavy scent of any kind either from 

poor hygiene, strong perfume, or any other scented 

personal products.

Jewelry 

Earrings should be complimentary to the clothing; 

not excessive. Patient care areas refer to Infection 

Control protocols

Facial piercing or piercing of other visible areas;

unless of known cultural requirement

Shoes 

• Clean, polished, moderate to low heels. Style 

appropriate as defined by department dress 

code 

• Shoes should complement the clothing 

• Open-toed shoes are permitted in non-clinical 

office settings provided the employee has no 

direct contact with patients.

• Scuffed, dirty, unpolished, untied. 

• Heels higher than 2 1⁄2 inches. 

• Open toed shoes in facilities where patient care 

is delivered. 

• Crocs without back strap and perforated shoes 

in any HFHS facility where patient care is 

delivered.

Make up Complimentary to natural features Excessive make up 

 Pants no shorter than ankle length. Denim (includes jeans-see note), stretch pants, 

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System-Wide Personal Appearance Standards HR Policy No: 5.06 

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Pants/slacks Note: Denim, including jeans, can be worn in nonclinical business settings only during non-work 

hour weekends or when moving offices due to 

relocation.

stirrup pants, leggings, sweatpants or sweat outfits, 

shorts, short skirts, skorts, capris. 

Skirts/dresses Long, tailored skirts or dresses no more than 2 

inches above the knee.

See above. 

Sleeveless dress without jacket.

Shirts/Blouses 

• Neat, clean, pressed shirts, blouses or 

sweaters. 

• System approved image apparel. 

• Approved uniform policy if applicable.

• Shirts with inappropriate sayings, logos, or 

advertising. 

• No low cut or cropped shirts, tee-shirts, tank, 

tube or camouflage tops. 

• Sleeveless top without jacket

Tattoos Large tattoos must be covered

5.1 Uniform Standardization Color Chart 

HFHS Business Units are moving to a uniform colors standardization during the time of 

2013 through the 1st quarter of 2014. The following chart details position, uniform 

color, picture of color, and general guidelines to ensure uniform standardization across 

HFHS. 

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System-Wide Personal Appearance Standards HR Policy No: 5.06 

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General Guidelines

 (Position) Uniform Standard (Female/Male) 

A. Scrubs or uniforms must be approved color of (color). Scrub top, bottoms, or scrub 

dress must be solid (color). 

B. White, (color of scrubs), or color coordinated scrub jacket or warm-up jacket made of 

fleece or cotton blend may be worn. A print scrub jacket will be a majority of the scrub 

color. 

C. A solid (color of scrub) or white or black short or long sleeve or turtleneck shirt may be 

worn under a scrub top or scrub jacket. 

Note: There are 2 different scrub colors in the ORs – Green and Ceil Blue. As the ORs 

purchase new scrubs – they will change to the OR Green color. 

5.2 SMOKING CESSATION ASSISTANCE

Any employee who wishes to receive information and/or assistance to quit smoking can contact 

the Center for Health Promotion and Disease Prevention at (313) 874-1885. 

General Assumptions/Exceptions:

• Dress to show respect for HFHS customers, patients, colleagues and oneself. 

• Take the extra steps to represent oneself to others in a manner that states: “We dress this way 

because we respect you.” 

• Be sensible. Review the impact of the specific duties of the department when deciding uniform 

standards. 

• HFHS has adopted the position for infection control reasons; artificial nails (i.e. acrylic, gel tips 

& overlays) will not be permitted in any HFHS facility where patient care is delivered. Acrylic 

nails that meet length restrictions and appearance standards are permitted only in non-clinical 

settings. 

• Denim, including jeans, can be worn in non-clinical business settings only during non-work 

hour weekends or when moving offices due to relocation. Denim may not be worn for special 

fund raisers of any sort. 

• Henry Ford facilities where direct patient care is not delivered include: 

 - Community Care Services – Bingham Farms Office 

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System-Wide Personal Appearance Standards HR Policy No: 5.06 

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 - Health Alliance Plan (HAP) 

 - Northfield 

 - Rochester Hills Data Center 

 -One Ford Place (except Behavioral Health, Research Labs or other patient areas) 

 - Contact Center 

 - Piquette Medical records facility 

• Any HFHS hospital, medical center, clinic or other facility where there are predominantly 

patient care services offered is considered a clinical setting 

5.3 POLICY VIOLATIONS

Employees who fail to comply with the personal appearance code will be sent home to change 

outfit and expected to return to work in proper attire. Employees will be charged with 

unscheduled CTO. Employees who are found to be in violation of this policy may also be

subject to corrective action, up to and including termination. See Corrective Action Program 

Policy 5.17. 

Attachments to Policy 5.06 

None 

See also: Corrective Action Program Policy 5.17 

 Employee Identification Program Policy 5.01 

 Drug Free Workplace Policy 5.11 

 Tobacco Free Environment Policy 5.14 

 Business Unit/Departmental Policies 

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