PLANES OF FAME AIR MUSEUM

GENERAL OPERATIONS MANUAL

Revision – Original

31 May 2016
PLANES OF FAME AIR MUSEUM Rev: Original

GENERAL OPERATIONS MANUAL 31 May 2016

1

TABLE OF CONTENTS

PAGE

GENERAL 3

SECTION I

MANAGEMENT PERSONNEL

4

DUTIES AND RESPONSIBILITIES

4

DIRECTOR OF OPERATIONS

4

CHIEF PILOT

5

POF PILOT POLICY

6

POF AIR SHOW OPERATIONS POLICY

6

DIRECTOR OF MAINTENANCE

7

SAFETY OFFICER

8

PILOT IN COMMAND 9

SECOND IN COMMAND

10

CREW CHIEF

10

GROUND OPS PERSONNEL

11

SECTION II

OPERATIONAL CONTROL

12

SAFETY MANAGEMENT SYSTEM

13 TRAINING

14
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SECTION III

AIRWORTHINESS INFORMATION

15

 REPORTING AND RECORDING OF MECHANICAL 

IRREGULARITIES

16

 PREVIOUSLY DEFERRED AND CORRECTED 

MECHANICAL IRREGULARITIES OBTAINING MAINTENANCE 

AWAY FROM HOME BASE

16

WEIGHT AND BALANCE

17

LOAD MANIFEST

17

FUELING PROCEDURES

18

SECTION IV

PASSENGER FLIGHT OPS PARAMETERS

19

PASSENGER BRIEFING

19

DANGEROUS PASSENGERS

20

PASSENGER INJURY 20

PASSENGER ILLNESS

20

SABOTAGE/BOMB THREAT

20

AERIAL PIRACY

21

CREW MEMBER INCAPACITATION

22
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SECTION V

EMERGENCY PROCEDURES

24

EMERGENCY EVACUATION ASSISTANCE

24

SECTION VI

STANDARDIZATION OF FLIGHT PROCEDURES

25

CREW COORDINATION

25

USE OF CHECKLISTS

25

SECTION VII

ACCIDENT NOTIFICATIONS REQUIREMENTS

27

EMERGENCY NOTIFICATION

28

MANDATORY FSDO NOTIFICATION

28

POF EMERGENCY CONTACT LIST

30

FORMS

DOCUMENT CUSTODY FORM

31

REVISION NOTICE

32

RETURN TO DIRECTOR OF OPERATIONS

33
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GENERAL

This manual sets forth POF's procedures and policies that are acceptable to 

the Administrator of the Federal Aviation Administration. This manual will 

be kept current with revisions as necessary. One copy of this manual will be 

maintained in current form at the principal operations base. A copy of this 

manual will be issued (including all changes and additions) to all flight 

crewmembers, maintenance personnel, and ground operations personnel. 

All these recipients are required to keep their manual copy up to date with 

the changes and additions furnished to them. All POF flight, ground, and 

maintenance personnel must use this manual in the conducting of all

operations. 

POF has also furnished the Riverside Flight Standards District Office of the 

Federal Aviation Administration with a current and complete copy of this 

manual. The Director of Operations will furnish the FAA with all changes 

and additions to this manual in a timely manner.

POF also keeps a current and complete copy of this manual in each aircraft. 

The Pilot-in-Command will make this manual copy available to ground and 

flight personnel for their use when the airplane is away from home base. 

The Chief Pilot is tasked with keeping the manual copies assigned to aircraft 

current.

Great care has been taken to assure that this manual is not contrary to any 

applicable Federal regulations, POF’s Sightseeing LOA or POF's LHFE 

Exemption. However, errors do sometimes occur despite all efforts. If you 

find such a conflict, the regulation, LHFE exemption, or LOA will take 

precedence. You are required to bring any such conflict to the attention of 

the Director of Operations for correction.
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SECTION I

MANAGEMENT PERSONNEL

POF has appointed the following persons to the management positions 

listed:

President Steve Hinton

Director of Operations Steve Hinton

Chief Pilot Kevin Eldridge

Director of Maintenance Matthew Nightingale

Safety Officer Robert Hayford

DUTIES AND RESPONSIBILITIES

Each of these people has the authority to act for POF and, in his respective 

sphere, exercises operational control. Their specific duties and 

responsibilities are:

DIRECTOR OF OPERATIONS

1. Reports to the President unless the same person serves both roles.

2. Supervises the Chief Pilot and other personnel as directed by the 

President.

3. Ensures that all flight operations are conducted safely and in 

compliance with all Federal Aviation Regulations, Operations Manual, and 

Company policies.

4. Has authority to act for the Company, including the signing of FAA 

correspondence and operations specifications.

5. Communicates with the FAA Flight Standards District Office and the 

National Transportation Safety Board. Files all required reports and 

documents.
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6. Devises revisions to this manual as needed, submits the proposed 

revisions to the FSDO, receives confirmation from the FSDO that the 

revisions are acceptable, and then distributes those revisions to all manual 

holders.

7. Creates and/or approves flight schedule and schedules aircraft 

availability with the Director of Maintenance to ensure required inspections 

are completed. 

8. Coordinates with the Director of Maintenance the timely correction of 

mechanical irregularities and discrepancies.

9. Hires and fires flight personnel.

CHIEF PILOT

1. Reports to the Director of Operations.

2. Supervises flight crew personnel and selects flight and ground 

instructors.

3. Conducts or supervises all training activities of flight crew personnel.

4. Advises the Director of Operations regarding the training of flight 

crew personnel.

5. Assists the Director of Operations in formulating operations policies, 

coordinates those policies, and coordinates operations and training.

6. Ensures that all aircraft are properly equipped for applicable 

operations.

7. Disseminates information to all crewmembers pertaining to routes, 

airports, NOTAMS, NAVAIDS, company policies, and regulations.

8. Maintains proficiency as Pilot-in-Command.
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9. Schedules flight crewmembers, including assigning Pilot-inCommand duties.

10. Prepares and maintains proficiency records, pilot files, flight 

schedules, duty time records, reports, and correspondence pertaining to 

flight operations activities.

11. Submits all reports regarding flight personnel to the Director of 

Operations.

12. Keeps the aircraft copies of this Operations Manual current.

13. Ensures that all flight crew personnel are certified and supervised 

according to the requirements specified in the Federal Aviation Regulations.

14. Ensures all pilots adhere to the current policy as set forth by the POF

Board of Directors which currently states:
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POF PILOT POLICY

The Board will be notified annually of pilots eligible to fly museum aircraft. 

No pilot will operate POF aircraft without authorization by the President and 

Chief Pilot or his designee. 

All pilots will hold commercial ratings and an appropriate medical 

certificate. 

All pilots will have an annual check ride. Pilots over age 70 will have a 

check ride every six months.

Single pilot operations in the ride program are not authorized for pilots over 

age 70. 

No pilot over age 70 will operate a single pilot aircraft over 600 horsepower. 

A pilot over age 70 may continue to operate a single pilot aircraft 600 

horsepower or less with a Class I medical certificate. 

No pilot over age 75 may operate a museum aircraft. 

The President of the Museum is expected and required to fly the aircraft 

from time to time. However, the board feels the duties of President are such 

that flying in waivered airspace or as PIC on crewed aircraft in the ride 

program is not in the best interest of the museum. SIC in the ride program is 

encouraged.

In the event of a natural, regional or national emergency or any other 

unforeseen situation, the President and/or Chief Pilot can assign any 

qualified pilot to fly a museum aircraft. The President must receive approval 

from two of the three members of the Executive Committee to declare an 

emergency. Non-museum pilots will not be used for regular museum 

operations.

AIR SHOW OPERATIONS POLICY

• A pilot is authorized to land a Planes of Fame Air Museum aircraft 

only when the runway is clear of aircraft and other obstacles, or a 
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5,000ft separation between the preceding and/or following aircraft 

exists.

• Planes of Fame Air Museum aircraft will not participate in an air 

show segment in which aircraft can be cleared to land while a 

museum aircraft is still on the runway with less than 5,000ft 

separation.

• Formation takeoffs and landings by Planes of Fame Air Museum 

aircraft are prohibited.

• The Planes of Fame Air Museum will include these items in our 

performance contract and will brief the air boss of our procedures. 

This is a zero tolerance issue. 
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DIRECTOR OF MAINTENANCE

1. Reports to the President.

2. Is responsible for all maintenance and inspection personnel.

3. Ensures that company aircraft are maintained in an airworthy 

condition.

4. Ensures that all inspections, repairs, and component changes are 

accomplished in accordance with manufacturers or FAA approved 

procedures.

5. Ensures compliance with maintenance procedures, airworthiness 

directives, service bulletins, service letters, and applicable Federal Aviation 

Regulations.

6. Ensures all maintenance technicians are trained and current on the 

types of aircraft for which approved.

7. Ensures that all maintenance technicians are certified and supervised 

according to the requirements specified in the Federal Aviation Regulations.

8. Coordinates with maintenance contracting agencies when 

maintenance activities are being performed on company aircraft.

9. Provides the Director of Operations with the current airworthiness 

status of the aircraft and the forecast down times to facilitate maintenance 

scheduling and insure timely deferral or correction of aircraft discrepancies.

10. Maintains a close liaison with manufacturer's representatives, parts 

supply houses, repair facilities and the FAA.

11. Makes available to maintenance personnel the necessary overhaul 

manuals, service bulletins, service letters, airworthiness directives, 

applicable sections of this manual, and any other required technical data.
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12. Maintains all necessary work records and logbooks, including 

certification in the aircraft permanent maintenance records that the aircraft is 

approved for return to service.

13. Maintains the weight and balance records for all aircraft.

SAFETY OFFICER 

1. Reports to the Director of Operations and the President.

2. Is responsible for developing and amending the POF Safety 

Management System (SMS).

3. Trains flight crewmembers, maintenance, and ground operations 

personnel on the SMS.

4. Develops and implements safety systems for the Aircraft Operations 

Department personnel to ensure a safe and healthful work 

environment.

5. Promotes a positive safety culture throughout the Company.

6. Addresses all safety concerns in a timely manner. 

7. Prepares and submits all safety reports to the Director of Operations.

8. Convenes and chairs the SMS Safety Committee and verifies that the 

management-approved committee recommendations are implemented.

9. Advises management of recognized hazards and unsafe/unhealthful 

working conditions. 

10. Periodically assesses Safety Program effectiveness and compliance.

11. Provides information on hazard and risk analysis. Defines and 

establishes a procedure for risk management. 
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12. Evaluates available training resources. Advises management 

concerning training requirements, methods, and sources.

13. Processes Hazard and Incident Reports for the purpose of identifying 

and eliminating or mitigating workplace hazards.

14. Conducts incident and accident investigations.

15. Disseminates safety-related information.

16. Performs periodic safety audits.

PILOT IN COMMAND

1. Determines that he/she is adequately rested.

2. Plans flight assignments and obtains information regarding purpose of 

the flight, weather, operating procedures and special instructions.

3. Prepares or supervises preparation for each flight, considering such 

factors as altitude, terrain, weather, range, weight, cruise control data, airport 

facilities and navigational aids.

4. Insures proper flight equipment, charts and materials required by 

applicable FAR’s are on board the aircraft prior to departure.

5. Supervises or accomplishes the aircraft preflight inspection and 

performs preflight preparation.

6. Assures proper loading and security of passengers. Determines that 

aircraft weight and balance is within prescribed limits, prepares Aircraft 

Flight Log and assures that a copy of each Aircraft Flight Log and Load 

Manifest is delivered to the Director of Flight Operations for filing upon the 

completion of the flight assignment.

7. Insures provisions for passenger comfort and any special emergency 

equipment such as life vests are aboard (when required).
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8. Retains final responsibility for obtaining flight releases and the 

logging of aircraft flight time, filing and closing of flight plans and 

preparation of his/her flight record.

9. Must be highly knowledgeable of the POF General Operations 

Manual, FAA Regulations, NTSB Procedures, FAA Exemption, Aircraft 

Flight Manuals, and all other material pertinent to his/or duties.

10. Shall assign a crewmember or passenger prior to departure to assist 

any person who may need the assistance of another person during possible 

emergency evacuation of the aircraft.

11. Shall conduct the briefing of all passengers as required by and in 

accordance with FAA exemption as amended prior to each take-off. The 

briefing shall also include the use of safety belts, safety equipment on the 

aircraft, the precautions that need to be taken while moving around during 

flight, and the location of all emergency exits. He/she may delegate this 

duty to a required flight crewmember but retains responsibility.

12. Shall assure all aircraft operations are conducted utilizing the POF

checklist procedures.

13. When operating away from the home facility, a Pilot in Command 

will check-in daily with the Director of Operations, Chief Pilot, or Director 

of Maintenance to report on any aircraft issues, review the completed 

operations and discuss the plan for upcoming operations. The Safety Officer 

will be consulted if any safety concerns are present.

SECOND IN COMMAND

1. The Second in Command is administratively responsible to the POF

Chief Pilot and functionally responsible to the Pilot in Command of the 

flight to which he/she is assigned.

2. Is Second in Command of the aircraft, in the event of an accident or 

incident whereby the Pilot in Command becomes incapacitated, the Second 
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in Command shall assume the duties and responsibilities of the Pilot in 

Command and conduct the remainder of the flight to a safe landing. He/she 

shall be familiar with the duties and responsibilities of the Pilot in 

Command.

3. Shall perform those duties stipulated throughout this POF General

Operations Manual and specific responsibilities designed to the Second In 

Command by the POF and the Pilot in Command.

4. May delegate duties to other personnel or passengers when acting 

under instructions from the Pilot in Command or in the event the Pilot in 

Command becomes incapacitated.

5. Must be highly knowledgeable of the POF Aircraft Operations 

Manual, FAA Regulations, NTSB Procedures, Operations Specifications, 

Aircraft Flight Manual and all other material pertinent to his/or duty 

position.

CREW CHIEF

1. Crew chiefs will be assigned to every passenger flight aboard the B17 and B-25. Crew chief will assist PIC/SIC with duties as assigned 

during flight. Duties may include but are not limited to assisting flight 

crew with checklists, emergencies, passengers and evacuation of 

aircraft.

2. Assists flight crew and maintenance personnel with aircraft 

preparation for flight. 

3. Is familiar with all documents required to be on board aircraft.

4. Assists with ground operations and ramp safety.
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GROUND OPERATIONS PERSONNEL

1. Trained in ramp safety procedures, especially with regards to 

passenger and visitor safety when ramp is active.

2. Assists with securing aircraft on ramp.

3. Assists with passengers.
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SECTION II

OPERATIONAL CONTROL

1. Operational Control is defined in FAR 1 as "the exercise of authority 

over initiating, conducting, and terminating a flight". Operational Control is 

exercised through both active and passive means. Passive control consists of 

developing and publishing policies and procedures for operational control 

personnel and flightcrews to follow in the performance of their duties and 

assuring adequate information and facilities are available to conduct the 

planned operation. Active control consists of making those decisions and 

performing those actions necessary to operate a specific flight such as crew 

scheduling, accepting charter flights from the public, reviewing weather and 

NOTAMs, and flight planning.

POF is responsible for ensuring that both flightcrew and operational control 

personnel comply with published policies and procedures.

2. Operational Control systems vary with the type of operation 

authorized. In accordance with company policy, the major responsibility for 

operational control is with the Director of Operations. The Director of 

Operations may delegate the active control of flight to the Pilot In 

Command, but always retains full responsibility.

A. Operational Control includes, but is not limited to, the performance of 

the following functions:

• Ensuring that only crewmembers trained and qualified in 

accordance with the applicable regulations are assigned to 

conduct a flight.

• Designating a pilot-in-command (PIC) for each flight.

• Providing the PIC and flight control personnel access to the

information necessary for the safe conduct of the flight (such as 

weather, NOTAMS, airport information).
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• Specifying the conditions under which a flight may be 

conducted (weather minimums, flight planning, airworthiness of 

aircraft, aircraft loading, and fuel requirements).

• Ensuring that each flight has complied with the specified 

conditions before it is allowed to depart.

• Ensuring that when the specified conditions cannot be met, the 

flight is canceled, delayed, or re-routed.

• Monitoring the progress of each flight and initiating timely 

actions when the flight cannot be completed as planned, 

including diverting or terminating a flight.

SAFETY MANAGEMENT SYSTEM

The POF Safety Management System (SMS) is in place to build a culture of 

safety and safe operational practices throughout the flight department. The 

Safety Officer will compile an annual safety report for the director of 

operations that evaluates our SMS process, the reports generated, and 

actions taken, in determining whether the flight department is meeting our 

safety performance targets. After being reviewed by the Director of 

Operations, this report will be posted for all flight department personnel to 

review.

The Safety Officer will respond to each safety report received. He may 

immediately refer some issues to the safety committee for further action. 

The resolution of some issues may require changes to the General 

Operations Manual, training manuals or the SMS to insure an equivalent 

level of safety throughout the organization. Open communication is vital to 

our safety program and the POF President and senior staff will work closely 

with the Safety Officer to coordinate the appropriate changes to any manual 

or policy.
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TRAINING

Pilots will receive annual training for each aircraft as mandated by the POF

Pilot Training and Qualifications Manual. A general overview is provided 

below.

Pilots will receive annual training on topics that may include but is not 

limited to the POF SMS, General Operations Manual, General Maintenance 

Manual, maintenance reporting procedures, weather limitations, currency 

requirements, general procedures, lessons learned, emergency evacuation 

procedures and other topics as necessary.

Pilots will receive an annual flight check in each aircraft for which they are 

qualified that participates in the Living History Flight Exemption (LHFE). 

Pilots will also receive an annual flight check in a single engine land 

category and class. Check rides will be conducted by an authorized POF

instructor. 

POF Instructors must be approved by the Chief Pilot, hold the appropriate 

ratings and maintain currency in accordance with 14 CFR part 61 and the 

POF training program and policies in the aircraft for which instruction is 

given.

Maintenance personnel will participate in annual training that may include 

but is not limited to an IA refresher course, POF operations manual, POF

SMS program, topics related to specific company aircraft, maintenance

discrepancy reporting procedures, and ground operations. 

Maintenance personnel will conduct training for pilots and crew chiefs on 

discrepancy reporting procedures and provide a maintenance update on POF

aircraft.

Crew Chiefs will receive annual training which may include the POF

Operations manual, POF SMS program, LHFE procedures, aircraft systems, 

maintenance discrepancy reporting procedures, ground operations, flight 

operations and emergency evacuation procedures.
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Ground Operations personnel will receive annual training which may 

include the POF SMS program, items related to ramp safety and security, 

marshalling, aircraft towing procedures, fueling procedures and 

passenger/visitor safety issues. 

Safety Officer will provide annual training on the SMS program for 

operational personnel and review the pertinent safety recommendations and 

recent changes to the program. 

POF will maintain records of training and testing sessions in a manner 

acceptable to the Riverside FSDO to include the name of the instructor 

conducting the training, date, location, length of session, aircraft and student 

and instructor signatures. 

SECTION III

AIRWORTHINESS INFORMATION

As part of the preflight duties, the assigned Pilot-in-Command (PIC) will:

1. Note the date and the aircraft Hobbs or clock time and compare them 

with the inspection due dates and times listed on the aircraft status board on 

the company hangar wall.

2. Determine whether the flight or series of flights can be completed 

without any required inspection coming due before the aircraft returns to 

home base. The applicable inspections are listed below along with when 

they must have been previously accomplished.

A. Annual Inspection within the preceding 12 calendar months.

B. 100 Hour Inspection within the preceding 100 hours of 

operation when applicable.

C. For those aircraft approved for Progressive Inspection, the time 

interval between inspections is not exceeded.
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D. When applicable, the transponder, encoder, pitot/static system, 

and altimeter inspections and calibrations shall occur within the 

preceding 24 calendar months.

E. When applicable, the ELT battery shall be replaced on or before 

the date listed by the manufacturer or after one hour of cumulative 

use, whichever comes first.

F. Aircraft weighing, and current empty weight and center of 

gravity calculation.

3. If the scheduled flight(s) cannot be completed without one of the 

aforementioned inspections becoming overdue, the PIC will immediately 

contact the Director of Operations and Director of Maintenance (or 

designee) for instructions. Under no conditions will a PIC commence a 

flight if any required inspection time has been exceeded.

4. Determine that for deferred and corrected mechanical irregularities the 

aircraft has been certified approved for return to service by an Airframe and 

Powerplant Mechanic or by the Director of Maintenance. This certification 

will appear on the Aircraft Discrepancy Record.

REPORTING AND RECORDING OF MECHANICAL 

IRREGULARITIES

Whenever a pilot finds a defective piece of equipment, they will:

1. Check the Aircraft Discrepancy Record in the aircraft to see if the 

item has been previously reported and properly deferred. If the item 

has not been previously written up, the Pilot-in-Command (PIC) will 

record the pertinent information on the company Aircraft Discrepancy 

Record. The Aircraft Discrepancy Record will remain in the aircraft 

until the affected part is repaired or replaced and an entry to that effect 

is made in the aircraft permanent maintenance records.
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2. If the defective equipment is not deferrable, the (PIC) will not allow 

the aircraft to take off until the Director of Maintenance (or his 

designee) is contacted and the mechanical irregularity is corrected or 

properly deferred under 91.213.

All mechanical irregularities discovered during the course of a flight will be 

brought to the attention of the Director of Maintenance after the flight, 

whether or not the Director of Maintenance was notified previously.

PREVIOUSLY DEFERRED AND CORRECTED MECHANICAL 

IRREGULARITIES

As part of his or her preflight duties, the assigned Pilot-in-Command (PIC) 

will review the previous Aircraft Discrepancy Record in the aircraft to 

determine whether any write-ups have been either deferred in accordance 

with 91.213 or corrected. If the PIC finds a mechanical irregularity that has 

not been either corrected or properly deferred, the PIC will contact the 

Director of Maintenance or his designee for instructions.

OBTAINING MAINTENANCE AWAY FROM HOME BASE

If the aircraft requires preventative maintenance, maintenance, or servicing 

while away from the home base, the Pilot-in-Command (PIC) will contact 

the Director of Maintenance or his designee for instructions. 

WEIGHT AND BALANCE CONTROL

Weight and Balance Procedures.

Before each revenue flight, the PIC will verify the gross takeoff weight, 

gross landing weight (if the maximum allowable gross landing weight is less 

than the maximum allowable gross takeoff weight for this aircraft), and the 

actual center of gravity for the loaded weight. The PIC will determine that 

these calculated values fall within the manufacturer's allowable weight and 

balance limits for the aircraft.
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LOAD MANIFEST

The flight coordinator will prepare a manifest prior to each flight. POF will 

keep a copy of the manifest on file for 30 days. The load manifest shall 

include at least the following items:

1. Date and scheduled time of departure.

2. The number of passengers.

3. Names of passengers.

4. Identification of crewmembers and their crew position assignments.
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FUELING PROCEDURES

All refueling will be made from aviation fuel sources using adequate 

filtering. There will be no "hot" refueling i.e., refueling an aircraft with any 

engine running.

The Pilot-in-Command (PIC) will:

1. Determine the amount and type of fuel that will be required for the 

scheduled flight and place the order for it. The octane rating of the 

fuel dispensed will be the minimum octane required by the engine and 

airframe manufacturer; or, if that is not available, the next higher 

octane rating.

2. Ensures aircraft is bonded properly.

3. Ensure refueling is not attempted in the vicinity of a thunderstorm.

4. Ensure that refueling does not take place inside a hangar.

5. Disembark all passengers and ensure they will not approach within 50 

feet of the aircraft until refueling has been completed.

6. Verify that all aircraft electrical switches are placed in the off position 

prior to fueling and remain so for the duration of the fueling 

procedure, unless otherwise required for the refueling operation.

7. Verify that an adequate and operable fire extinguisher is available in 

the immediate vicinity.

8. Ensure that no person smokes, and that there is no lighted flame or 

spark within 50 feet of the aircraft.

9. After the refueling operation is completed, and prior to flight:

A. Take fuel samples from the tank and sump drains and verify 

these fuel samples are free from moisture and other 

contamination.
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B. Verify the fuel and oil caps and associated access doors are 

secured.
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SECTION IV

PASSENGER FLIGHT OPS PARAMETERS

Passenger flight ops may be conducted under the parameters listed below. 

For LHFE operations, parameters specified in the exemption will prevail.

1. Minimum cruise altitude is 1,000 feet AGL.

2. Ceiling minimum to originate a flight is 1,500 feet. Minimum 

Visibility is 3 miles.

3. Between the hours of official sunrise and sunset.

4. Flights must depart from and return to the same airport. Flights must 

remain within a 25nm radius from the departure airport. Landings at 

alternate airports are allowed due to weather conditions, crew or 

passenger incapacitation, an emergency or in any other situation the 

PIC deems necessary due to safety concerns.

5. Passengers may not manipulate the controls or interfere with the flight 

crew.

6. Aerobatics, skydiving and formation flights are prohibited.

7. POF will ensure services of an A&P mechanic or certified repair 

station are available at all stopovers.

8. Fire-fighting services must be available within close proximity of the 

airport.

9. Operations for dispersing human remains must comply with 

applicable Federal, State and local laws governing such activity.

PASSENGER BRIEFING

Passenger Briefing: The Pilot-in-Command (PIC) shall ensure a passenger 

briefing is conducted prior to engine start up and taxi. The following items 

shall be briefed:

1. Smoking is prohibited aboard all POF aircraft.

2. Use of seat belts. Seat belts must be worn during takeoff and landings, 

taxi operations, and as directed by the flight crew during flight in the 

bombers. Seat belts must be worn at all times in the trainers. 

3. Location and means for opening the passenger entry door and 

emergency exits.
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4. Location of survival equipment.

5. Location and operation of fire extinguishers.

6. Inform passengers if aircraft is certified in the limited or experimental 

category, if applicable and that the FAA has not established 

manufacturing standards for said category aircraft. In contrast, 

standard category airworthiness certificated aircraft are manufactured 

to FAA-approved standards, including standards addressing the design 

of the aircraft and life-limited parts.

DANGEROUS PASSENGERS

In the event a passenger becomes unruly or dangerous to the point of 

affecting the safety of a flight or other passengers, the Pilot in Command 

shall use his/her best judgment in addressing the situation and if necessary 

land the aircraft at the nearest suitable airport. Flight Operations and 

appropriate authorities shall be notified by the most expedient means. (Call 

ahead for Law Enforcement assistance).

PASSENGER INJURIES

In the event of a passenger injury (non-aircraft incident/accident related), the 

Pilot in Command shall do everything reasonably possible to address the 

situation, if he/she deems it appropriate the aircraft shall be diverted to the 

nearest suitable airport where medical assistance is available (call ahead). 

Continuation of the flight should be carefully evaluated by the Pilot in 

Command in the interest of passenger comfort and liability.

PASSENGER ILLNESS

In the event of passenger illness, the Pilot in Command shall do everything 

possible to address the situation and assure the passenger is made as 

comfortable as possible. He/she shall exercise prudent judgment regarding 

continuation of the flight. Additionally, POF flight crews are reminded that 

if diversion to an alternate becomes necessary to address passenger injuries 

or illness, the PIC should select an alternate that can provide immediate 

medical attention to those passengers and upon arrival notify flight 

operations personnel, as per chain of command.
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SABOTAGE/BOMB THREAT

1. On the Ground: The Pilot in Command shall remove passengers 

from the aircraft and escort all passengers out of the area. He/she 

shall notify POF Management Personnel and appropriate authorities 

and maintain aircraft security until the arrival of those authorities. In 

no case will any crewmember re-enter or in any manner approach the 

aircraft or allow any unauthorized person or persons to approach the 

aircraft until it is released by the proper authorities.

2. In Flight: The Pilot in Command will advise ATC of the nature of 

the threat and request assistance, he/she shall land immediately at the 

nearest suitable airport, and comply with paragraph (a) in this section. 

If an expeditious landing cannot be accomplished due to weather or 

other prevailing circumstances, technical advice can be obtained from 

FAA Ordinance Demolition Specialist. These specialists are available 

via phone patch through the controlling ATC facility.

3. Bomb Threat Procedures:

1. If possible, land and evacuate the aircraft immediately.

2. If an immediate landing is not possible, contact FAA Security 

through ATC and proceed as follows:

i. Keep passengers seated with seatbelts fastened.

ii. After considering aircraft capabilities and distance to the 

nearest suitable airport, when possible slow to approach 

speed, configure the aircraft for landing and restrict 

maneuvering to the minimum for safe operation. (In 

the event of detonation, the systems required to place the 

aircraft in landing configuration could be damaged, if the 

aircraft is preconfigured this problem is eliminated. 

Flight operations conducted at approach speeds in a level 

attitude reduces aircraft structural stress to a minimum.)
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iii. Proceed to the nearest suitable airport, land and evacuate 

the aircraft immediately.

AERIAL PIRACY

It is a violation of Federal law for any person to gain control over the 

operation of POF aircraft by the use of force, threat, or by any act of 

violence.

The following procedures have been established by POF and Federal 

authorities and are provided herein as general crewmember guidance:

1. The Pilot in Command will utilize his/her best judgment in how to 

proceed. Drastic action should be taken if he believes the hijacker 

intends to use the aircraft as a weapon against a ground target. In any 

case, the best interest of the passengers and crew should be 

considered.

2. The Pilot in Command should attempt to utilize the aircraft 

transponder to convey his/her predicament to air traffic control.

3. Pilot Signal: Set transponder to Code 7500. When unable to change 

the transponder setting or when not under radar control, if possible, 

transmit a radio message which includes the phrase “Trip, Aircraft 

call sign seven five zero zero”.

4. Controllers shall acknowledge receipt of beacon Code 7500 by 

“(aircraft call sign)(name of facility), you are squawking 7500. Is this 

intentional?” An affirmative reply from the pilot or activation of the 

ident feature indicates confirmation and proper authorities will be 

notified.

5. When an in-the-clear radio transmission of a hijacking is received, 

controllers shall assign Code 7500 to the aircraft. This does not 

preclude a subsequent change to Code 7700 by the Pilot in Command, 

if necessary.
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6. Pilot Message: Situation desperate, want armed intervention. After 

using code 7500, change the transponder to Code 7700. When unable 

to change the transponder setting or when not under radar control, if 

possible transmit “Trip (aircraft call sign) transponder seven seven 

zero zero”.

7. Pilots who change from Code 7500 to Code 7700 should remain on 

7500 for at least three minutes or until a confirmation of Code 7500 

has been received from the controller, before changing to Code 7700.

8. Aircraft squawking Code 7700 and not in radio contact with the 

ground will be considered by ATC to have an inflight emergency (in 

addition to hijacking). In these cases, notification of authorities shall 

include information that the aircraft displayed the hijack code as well 

as the emergency code.

9. Notification Procedures at POF Principal Operations Base: 

Immediately upon receipt of reliable information that the POF aircraft 

has been skyjacked, the employee who receives the information shall 

notify POF personnel pursuant to the chain of command who will 

provide all information required by:

(1) Police/State/Local

(2) FBI/DEA/ATF

(3) FAA/DOT/NTSB Officials

(4) U.S. Immigration/Customs Officials (if skyjacking takes 

aircraft across U.S. border)

(5) Official Representative of Foreign Government, if involved.

CREWMEMBER INCAPACITATION

In the event the Pilot in Command or Second in Command becomes 

incapacitated in flight, the following procedure shall be utilized:

1. Assure a safe condition of flight exists.
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2. Once aircraft control is established, assist the incapacitated 

crewmember.

3. If possible, utilizing the assistance of a passenger volunteer, remove 

the incapacitated crewmember from his/her seat.

4. If crewmember removal from seat is not advisable, assure that he/she 

is restrained in a manner that prohibits involuntary movement that 

may interfere with aircraft control.

5. Declare an emergency with ATC and advise them of the nature of the 

emergency and your intentions, request vectors and assistance.

6. Once destination is determined, call ahead for medical assistance.

7. Upon arrival at the destination notify Flight Operations Personnel 

immediately.
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SECTION V

EMERGENCY PROCEDURES

Whenever the Pilot-in-Command (PIC) is the sole company employee on 

board the flight, the PIC is assigned all emergency evacuation duties.

Whenever a Second-in-Command (SIC) is assigned to the flight, the 

emergency evacuation duties are assigned as follows:

Pilot-in-Command

1. Opening of the main cabin door, if possible.

2. Assisting passengers to disembark.

3. Leading passengers to safety.

4. Notifying proper authorities and requesting aid.

Second-in-Command

1. Opening of the emergency exit, if possible.

2. Ensuring all viable passengers have disembarked.

3. Accounting for all passengers.

4. Administering First Aid.

If either pilot is incapacitated, the other pilot will assume all emergency 

duties.
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EMERGENCY EVACUATION ASSISTANCE

Persons who may need the assistance of another person to move 

expeditiously to an exit in an emergency will be additionally briefed by the 

Pilot-in-Command (PIC). If the handicapped person is accompanied by an 

attendant, the attendant will be briefed concurrently. This briefing will 

consist of:

1. Location of the nearest emergency exit.

2. Procedures to be followed so that the handicapped person is evacuated 

without delaying the evacuation of others on board the aircraft.

If a situation occurs that requires an emergency evacuation of the aircraft, 

the attendant, if there is one, will be solely responsible for the evacuation of 

the person requiring assistance. If there is no such attendant, then the 

Second-in-Command will assist that person to the exit after all able-bodied 

passengers have exited the aircraft.
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SECTION VI

STANDARDIZATION OF FLIGHT PROCEDURES

Crewmembers will at all times adhere to published standardized procedures 

in the conduct of flights. This will ensure that company aircraft will be 

operated according to procedures that the company deems to be safest. 

Standardization also facilitates crewmember expectations of other 

crewmembers, thereby maximizing crew coordination and efficiency, 

regardless of changes in crew pairings.

The substitution of procedures of personal preference, for those established 

by POF, is considered a serious breach of the code of conduct expected of a 

Pilot In Command. Continued infractions after being otherwise counseled 

may result in termination of employment.

CREW COORDINATION

Experience has shown that a well-managed cockpit environment, including 

the timely and correct exchange of information between cockpit 

crewmembers and the proper accomplishment of their appointed tasks, 

serves as one of the most effective methods by which air carrier operational 

safety can be enhanced. Proper crew coordination procedures include, but 

are not limited to the following:

1. Accomplishment of all checklists, using response prompts as 

indicated

2. Altitude callouts, in VMC as well as in IFR conditions

3. Descent rate and speed management, monitoring, and callouts

4. Pre-takeoff and pre-approach briefings

5. Navigation and monitoring callouts if applicable

USE OF CHECKLISTS

The use of checklists to assist in the proper operation of the aircraft is 

mandatory for all flights. Only those checklists accepted by the Director of 
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Operations and Chief Pilot for use by POF will be acceptable, including the 

methodology and procedures developed for checklist use by POF flight 

crews.

Certain portions of the checklists are identified as requiring the use of the 

"challenge and response" method of accomplishment. Those portions not so 

identified may be accomplished silently by the pilot not flying. Either way, 

the methodical completion of every appropriate portion of the checklist, 

without omission, is demanded of every crewmember. The pilot completing 

the checklist (whether silently or by challenge) is responsible for visually 

checking each item on the checklist, and ascertaining that the correct action 

has been taken.

Certain portions of the emergency checklist are required to be accomplished 

immediately, from memory, during an emergency. It is the responsibility of 

every flight crewmember to commit these portions to memory and review 

the adequacy of their recall on a frequent basis.

The checklist is not intended as a "worklist" or a crutch to lead 

crewmembers through their routines of controlling aircraft systems. It is 

rather envisioned that crewmembers will maintain sufficient familiarity and 

proficiency with these routines or "flows" that the checklist can be used as a 

check to ensure the flows are properly accomplished.

No crewmember is expected to attempt to accomplish, without omission, 

every detail of a flow from memory. Such an expectation would negate the 

rationale and practicality of using a written checklist. The proper method is 

to accomplish the flow to the extent possible from memory and then to 

utilize the checklist to ensure that any overlooked items are then 

accomplished.

During all ground operations, it is the Pilot in Command’s responsibility to 

call for all appropriate checklists, giving consideration to other required 

crewmember duties and allowing time for their completion. The Second In 

Command will query the Pilot In Command if there is abnormal delay in the 

call for any checklist. During airborne operation, the pilot flying will call 

for the checklist in a similar manner.
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Checklist items will be read in a loud, clear voice and the proper response 

will be equally clear and understandable. If the proper response is not 

forthcoming, the crewmember reading the checklist will repeat the 

challenge, if necessary, until the proper response is provided. Undue haste 

in the execution of any checklist is neither necessary nor desirable.

Upon completion of each individual checklist, the crewmember completing 

the checklist will announce, "(Checklist Name) CHECKLIST COMPLETE."

A checklist that cannot be completed when initiated because of an 

interruption or because an item on the checklist cannot yet be completed will 

be held until the interruption is over or the item can be completed. When the 

checklist item is accomplished, the challenge will be repeated, the proper 

action taken, proper response given, and the checklist continued. It is not 

acceptable to skip a checklist item and then depend on memory to 

accomplish the item later. In the event that a normal sequence is 

interrupted when a long delay is encountered, such as during taxi-out, it may 

be necessary to return to an earlier point and re-accomplish the checklist 

from that point.

SECTION VII

ACCIDENT NOTIFICATIONS REQUIREMENTS

1. From the time any person boards the aircraft with the intention to fly 

until all such persons have disembarked, the occurrence of any of the 

following require POF to notify the FAA and National Transportation Safety 

Board:

A. An aircraft accident, as defined in NTSB Part 830.

B. A flight control system malfunction or failure.

C. The inability of any required flight crewmember to perform his 

normal flight duties as a result of injury or illness.
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D. Failure of any structural component of a turbine engine, 

excluding compressor and turbine blades and vanes.

E. In-flight fire.

F. Aircraft collide in flight.

G. Damage to property (other than an aircraft) if the cost of repair 

is estimated to exceed $25,000. If the property is considered a total loss, 

then notification is required if the lessor of the estimated repair cost or its 

fair market value exceeds $25,000.

H. An aircraft is overdue (45 minutes late or beyond its 

programmed fuel endurance time, whichever is less) and is believed to have 

been involved in an accident.

2. POF personnel will notify the FAA and NTSB in the most expeditious 

means available as follows:

A. The Pilot-in-Command (PIC) shall notify the Director of 

Operations, who will immediately notify the FAA and NTSB. This 

notification should be through the FAA SW Region Regional Operations 

Center (ROC) at (817)222-5006; or may be direct to the NTSB, if necessary.

B. If the PIC cannot immediately contact the Director of 

Operations, the PIC will immediately notify the FAA SW Region Regional 

Operations Center (ROC) at (817)222-5006. The SW Region ROC will in 

turn notify the NTSB and other parties as necessary. 

C. If the Director of Operations has good reason to believe the PIC 

cannot contact him, and that one of the occurrences requiring notification 

has happened, he will immediately notify the FAA ROC. This notification 

may be through the FAA (ATC or FSDO), if possible; or may be direct to 

the NTSB, if necessary.

EMERGENCY NOTIFICATION

Any POF flight crew who, under emergency authority, deviates from any

Federal Aviation Regulation while on duty will immediately write a 
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complete report of the aircraft operation involved. The crew member will 

include a description of the deviation taken and the reasons for it. This 

information will be sent to the following address no later than ten business 

days after the day of the deviation.

Riverside Flight Standards District Office

6961 Flight Rd, Riverside, CA 92504

(951) 276-6701

The employee will also give a copy of this report to the Director of 

Operations.

MANDATORY RIVERSIDE FSDO NOTIFICATION

POF will notify the Riverside FSDO within 24 hours of any of the following 

occurrences by written report, by electronic mail, or by facsimile. This 

applies to all flights even if not conducted under the terms of the LHFE.

A. Each in-flight fire in any system or area that requires activation of 

any fire suppression system or discharge of a portable fire extinguisher;

B. Each exhaust system component failure including the turbocharger

components that causes damage to any engine, structure, cowling, or 

components;

C. Each airplane component or system that causes, during flight, 

accumulation or circulation of noxious fumes, smoke, or vapor in any 

portion of the cabin or crew area;

D. Except for training, each occurrence of engine shutdown or propeller 

feathering, and the reason for such shutdown or feathering;

E. Each failure of the propeller governing systems or feathering 

systems;

F. Any landing gear system or component failures or malfunctions, 

which require use of emergency or standby extension systems;
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G. Each failure or malfunction of the wheel brake system that causes 

loss of brake control on the ground;

H. Each airplane structure that requires major repair due to damage, 

deformation, or corrosion and the method of repair;

I. Each failure or malfunction of the fuel system, tanks, pumps, or 

valves;

J. Each malfunction, failure, or defect in any system or component that 

requires taking emergency action of any type during the course of any 

flight
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Planes of Fame Air Museum

Emergency Contact List

Organizational Contacts

Steve Hinton: 909-597-4754

Karen Hinton: 909-597-4754

Kevin Eldridge: 909-597-4754

Rob Hayford: 909-597-4754

Outside Agencies

Chino Police – 911 – (909) 628-1234

Fire Department – 911 – (909) 902-5260

Chino Control Tower – 909 597-1703

Airport Manager – 909-597-3910

FAA Riverside FSDO – 951-276-6701

Western Regions Operations Center (W-ROC):

24-hour Accident and Incident Response

(425) 227-1389

NTSB – 1-844-373-9922 or 202-314-6290 to speak to a Watch Officer at the 

 NTSB Response Operations Center (ROC) in Washington, DC 
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DOCUMENT CUSTODY FORM

OP-1

I agree to comply with the following:

1. I am responsible for keeping this Manual in usable and current 

condition, inserting revisions when received and recording revision 

dates and insertion instructions on the Revision Control Page.

2. I will immediately return this manual to POF if I resign my position, 

am terminated, or take an extended leave of absence.

________________________________________________________

(Date) (Signature)

________________________________________________________ 

Typed or Printed Name:

 

_________________________________________________________

 Position:
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41

REVISION NOTICE

OP-2

Revision Number _____, dated ____/____/____, becomes effective 

____/____/____, issued to _______________________________.

The person indicated above will complete the revision by removing the 

outdated pages and inserting the new or revised pages according to the 

instructions below. He will then sign and date the revision record sheet.

Place the upper portion of this form in the manual behind the revision record 

sheet and return the lower portion to the Director of Operations.

Remove: Insert:
PLANES OF FAME AIR MUSEUM 

GENERAL OPERATIONS MANUAL 

Rev: Original 

26 May 2016 

DOCUMENT CUSTODY FORM 

OP-1 

I agree to comply with the following: 

I 

1. I am responsible for keeping this Manual in usable and current 

condition, inserting revisions when received and recording revision 

dates and insertion instructions on the Revision Control Page. 

2. I will immediately return this manual to POF if I resign my position, 

am terminated, or take an extended leave of absence. 

(Dlte) 

Typed or Printed Name: 

Position: 

42