saving features, which resulted in a
50% savings over energy usage and
costs in a comparable facility.

WHAT CAN WE ALL DOTO
CONSERVE ENERGY?

* Procure Energy Star equipment,
such as computers, copiers, and
printers

+%* Turn off your personal computer
and lights at the end of the day

INFORMATION
Clarence Dukes 496-5037

My LittLe NIH
CHICKADEE: BIRDS AND
Bats WELCOME, INSECTS
Be GONE

Starting last summer, Lynn Mueller
and his Grounds Maintenance and
Landscaping Section (GMLS) staff
erected 30 birdhouses, 3 roosting
houses, and a few bat houses on the
campus in the hope that insect-eat-
ing birds and bats will eliminate the
need for spraying insecticides. They
also wanted to provide housing for
birds that were displaced after rotting
trees had to be cut down.

Mueller is an avid birder with a
Boy Scout badge for proof, but even
he had to study up on birdhouse
construction. Issues include which
direction they should face, and how
to keep larger nuisance birds away.
Success was declared when over a
quarter of the houses were occupied
with nestlings. Bat attraction didn’t
go as well, but Mueller is not giving
up, because bats eat a tremendous
quantity of mosquitoes and other
insects.

Although people do not partic-
ularly bother bluebirds and some of
the other varieties of NIH resident
birds, Mueller asks that no one touch
the birdhouses. Many are on the far
perimeters of the campus, but pedes-
trians may come across several while
walking near the front lawn of the
Stone House, on the southeast

Issue @) juLy 2002

grounds of the Library of Medicine,
or along Center Driver near the
Children’s Inn.

There is no way to measure
success of this housing program,
however, common sense indicates
that any increase in bird population
decreases the insect population.

People have told Mueller you
can’t house the most voracious mos-
quito eaters, Purple Martins, inside
the Beltway, but he is not one to be
discouraged. He is planning to put
up a house designed for Purple
Martins next year, after the storm
‘water management pond is installed
near the library’s southeast lawn. He
is also expanding the bird and bat
program to the NIH animal center
in Poolesville, where he hopes to
attract a small falcon called a kestrel.

INFORMATION
Lynn Mueller 496-4817

ArRBoR Day PLANTING

On April 26, in celebration of Arbor
Day, GMLS planted a Yellowwood
(Cladrastis lutea) tree near the
Natcher Building's north courtyard.
GMLS has been honoring Arbor
Day with tree plantings since 1992.
Past selections included American
elm, white ash, and black walnut.

INFORMATION
Lynn Mueller 496-4817

Facitity MAINTENANCE:
174 MAINTAINERS STRONG

"WATCHING OVER THOSE WHO
WATCH OVER THE HEALTH OF
THE WORLD!"

"THE RIGHT MAINTAINERS DOING
THE RIGHT JOB THE RIGHT WAY
FOR THE RIGHT CUSTOMERS
RIGHT NOW ~ 24-7-3651"

The dual mottos of the Facility
Maintenance Program of the
Division of Engineering Services,
Public Works Branch represent an
integrated, timely, and cost-effective

service to NIH. Facility maintenance
is delivered by a well trained, moti-
vated, dedicated, and professional
staff of technicians, called maintain-
ers, who work closely, and meet
monthly, with Facility Managers.

It is no easy task to support
18,000 people who work out of
more than 85 buildings on 306 acres,
but the 174 maintainers do it with
gusto and pride. Beyond their nor-
mal scope of work, they help ensure
that the NIH institutes maintain
national accreditation by such groups
as the Joint Commission on
Accreditation of Hospitals (for the
CC IC), the Food and Drug
Administration (for the NCI Cell
Processing Facility), and the
Accreditation and Assessment of
Laboratory Animal Care.

Facility maintainers circulate
throughout their buildings, inspect-
ing utility systems’ equipment, per-
forming preventive maintenance,
responding to trouble calls, and
interacting with occupants. Like
NIH Fire and Police employees,
maintainers have a first responder
role whether they are called to stop a
leak, investigate an odor, or handle a
power outage. Part of their broad
expertise includes troubleshooting
mechanical and electrical systems to
determine the causes of failures and
find remedies. The maintainers who
have been at NIH for more than
twenty years carry accurate and
detailed layouts of the utilities sys-
tems in their heads.

CUSTOMER SATISFACTION
INITIATIVES,

After maintenance and repair work is
performed, a customer information
card is left behind for customers to
rate the timeliness of the response,
quality of work, and courtesy.

There is a constant effort to
improve service. Last February the
program rolled out a web-based sub-
scription service for electronic utility


CHILD CARE NEEDs ASSESSMENT:
THE SURVEY RESULTS ARE IN

In September 2001 ORS conducted an NIH-wide
survey of employee needs and requirements for child
care resources. The results-were not surprising. Our
growing work force of parents wants additional child
care resources. Employees also indicated concern about
the high cost of care, a‘desire for quality services for
young children, and @ request that information be easily
available.

NIH will work to identify more resources to
serve families with young children.

INFORMATION
Mary Ellen Savarese 402-8180
wwwinih.gov/od/ors/dss/special/chintro.htm

NEWS2USE

is published on recycled paper by the

Orrice OF RESEARCH SERVICES

NATIONAL INSTITUTES OF HEALTH
DEPARTMENT OF HEALTH AND HUMAN SERVICES

EpiTor Ann Cochran

ASSOCIATE DIRECTOR Stephen A. Ficca

LAYOUT DESIGN Medical Arts and Photography Branch
INTERNET ADDRESS www.nih.gov/od/ors

MISSION: COMMUNICATIONS

The purpose of this newsletter is to inform and communicate with the entire NIH community about ORS
projects, policy changes and initiatives that are of immediate practical interest, along with some items that might be
filed away for future use. The Office of Research Services directly affects you and the place where you spend your

whole day — your office, your building, and your entire organization. Therefore, your satisfaction is our utmost
concern. Please let us hear your ideas and comments.

S@CCOHSHKOSSSRSSCOSSHSHSHSSHSTSHHHOSSHHSSSHSHESSOEHSESEEHE

Mr. Steve Ficca, the Associate Director for Research Services, would like to respond to your questions, comments, and
suggestions. Or, is there anything you would like to know about the Office of Research Services but were afraid to ask?
Here's your chance! Just send your comments or questions along with your name, building & room and phone number.
Fax your comments to Mr. Ficca’s office: 2-0604 or send e-mail to orswepb@mail.nih.gov

to MR. FICCA’S OFFICE
FROM

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Lowest AIR FARES FOR
GOVERNMENT TRAVEL

The General Services Administration
(GSA) has long contracted with
participating airlines to get the best
prices for federal government travel-
ers on official government business.
These airlines provide reduced fare,
coach class tickets between pairs of
specifically designated cities. To take
advantage of savings of up to 60%
below other unrestricted fares, GSA
has mandated that government
travelers must use these contract fares
whenever possible. Note: these tickets
are unrestricted and penalty-free, and
solely for business travel, not personal.

Ultimately, it is up to the trav-
eler to decide on his or her best
transportation option. Only the trav-
eler knows if an unrestricted ticket is
necessary.

The NIH Manual Chapter
#1500, Travel Policies and Procedures,
states the exceptions to the use of
government contract carriers. They
include schedule, price, or availability
of other carriers (train).

The NIH Travel Management
Center (TMC) is obliged to quote
the government contract carrier fare
and then the lowest airfare available
at the time of ticketing. Agents should
state all restrictions that apply to any
ticket.

INFORMATION

Ellen Grant 402-8180
http/www.nih.gov/od/ors/dss/special/
travel.htm

Hep Omeca Hetp YOU

For the best service for and from
Omega, do as much of the following
as possible:

© Contact Omega as soon as you
know you have to travel.

@ Fax Travel Orders to Omega at
least three weeks from date of travel,
if possible.

© Go online to check your reservation:
www.viewtrip.com

© Complete your online Travel
Profile Form.

© Report changes and cancellations
to Omega ASAP. The service fee
will not be charged if the ticket
has not been issued.

e Ifa non-contract carrier was
requested, make sure proper justifi-
cation was noted on the Travel
Order.

© For Premium Class Air
Accommodations, fax the appro-
priate form with your Travel
Order.

Tell the travel agent when and
how you would like to obtain the
tickets. Provide name, building/
room and Mail Stop Code.

INFORMATION

Ellen Grant 402-8180
http//www.nih.gov/od/ors/dss/special/
travel.htm

NIH TRAVEL
MANAGEMENT CENTER
TMC) SERVICE FEES

INCREASED

The NIH contract allowed the TMC
to retain all airline commissions
earned. Since the airlines have now
ceased all commissions, an equitable
adjustment was necessary to offset
Omega’s 5% (or $20 cap) loss.
Therefore, service fees increased on
April 22.

The adjusted fee schedule is as
follows:

STAFF AND PATIENT TRAVEL

Bax/Email i. ee ee $23.50
Phone/In-person ........ $30.50
MEETING TRAVEL

IE atin Soe eis goa oes $33.50
Phone/In-person .......- $43.50

INFORMATION

Ellen Grant 402-8180
http//www.nih.gov/od/ors/dss/special/
travel.htm

OFFICIAL COMPANY
ComiNG?

The Bethesda Marriott on Pooks
Hill Road has a new government
rate in effect: $150 per night with
breakfast. If your guest books the
room using the GVUD promotional
code, they receive government per
diem and breakfast. If using GVUE,
the traveler receives the government
per diem and 1000 bonus Marriott
Rewards Points per stay. Remember,
this is for official government travel

only. .

INFORMATION
Omega 301-984-1850

NIH Awarb-WINNING
PERFORMANCES: 2001
ENERGY AND WATER
MANAGEMENT AWARDS

BEST PERFORMANCE BY AN
INDIVIDUAL

Greg Leifer, DES Energy Engineer,
saved NIH approximately $125,000
in energy costs. For this achievement
he received an Individual Energy
Efficiency/Energy Management
Award from HHS. He was responsible
for the initiation and implementation
of an alternative financing contract
with PEPCO, installing variable fre-
quency drives on motors and pumps,
energy efficient lighting fixtures,
water saving plumbing fixtures, and
individual meters on chilled water,
steam, electricity, and domestic water
supplies.

BEST PERFORMANCE BY ATEAM
The HHS “You Have the Power’
Campaign Energy Award went to
the ORS Team that designed and
built the Louis Stokes Laboratories
(Building 50). Wilson Franklin, Frank
Kutlak, Kristy Long, Barbara Taylor,
John Vilgos, Dan Walther, and Rand
Mortimer were honored for their
use of economically feasible and
practical high performance energy

NEWS2USE


shutdown notifications. This summer,
the PWB is setting up a service that
will enable NIH staff to electronical-
ly enter and monitor status of their
requests for maintenance services.

A FOCUS ON SAFETY

Maintainers attend nearly a dozen
safety training and refresher courses
each year, and these employees won
multiple DES Safety Awards for last
year’s stellar safety performance.

INFORMATION

Frank Kelly

Clinical Center Maintenance Unit 594-5862
Bill Monath

Building Maintenance Unit 496-5803

NIH HONORED BY
BUSINESSES FOR THE BAY

Businesses for the Bay, a voluntary
pollution prevention program for
organizations located in the
Chesapeake Bay watershed, has hon-
ored NIH as Maryland Member of
the Month for a multitude of efforts.
NIH has shared its pollution preven-
tion methods at a number of confer-
ences, and we encourage our
researchers to include waste mini-
mization tips when publishing their
studies. Peer reviews are also used to
encourage the reduction of waste
and its associated costs.

NIH’ Division of Safety (DS)
is responsible for all NIH waste
operations. Recognizing a ten-fold
increase in low-level radioactive haz-
ardous wastes (mixed wastes) in the
late 80’s, DS focused its efforts on
minimizing these waste streams.
Users of radioactive materials receive
training on source reduction tech-
niques and the use of non-radioac-
tive methods in biomedical research.
Though the research workload
increased significantly since the
1980's, we achieved over 99% reduc-
tion in generation of mixed wastes
by 2000.

NIH has also been involved in
the development and testing of a
novel application of ultraviolet per-
oxidation treatment (UVP) technol-
ogy that destroys organic compounds

in aqueous mixed wastes, without
creating residue or air emissions.

The Mad as a Hatter?
Campaign for a Mercury Free NIH,
led by Captain Ed Rau, seeks to
eliminate the use of mercury in all
US. NIH facilities by using mer-
cury-free alternatives. The Clinical
Center is now mercury-free. Over
1,000 researchers have taken a
"Hatter’s Pledge," and NIH plans to
extend the campaign into the com-
munity.

Our Ozone Action Days plan
notifies employees of Code Red
Days through e-mail and with flags
at campus entrances. It encourages
grounds maintenance to halt the use
of gasoline engine equipment; asks
that trucks not idle at loading docks;
encourages the use of Montgomery
County’s free Ride On bus service;
encourages NIH police to use bicy-
cles; and switches to natural gas to
reduce power plant emissions. NIH
has reduced single occupancy vehi-
cles by more than 30% over 10 years
through public transit subsidies and
carpooling. Approximately 55% of
NIH employees currently use a
mode of transportation other than a
single occupancy vehicle.

Motor pool operations are also
"going green." The NIH now leads
HHS in the percentage (35%) of
government vehicles converted to
alternative, renewable fuels.

NIH is undergoing rapid
growth. Energy efficiency measures
are being incorporated into the con-
struction of new facilities and reno-
vations of existing ones. Recycled
material use is increased, and pollu-
tion and waste are minimized.

Last but not least, NIH excels
in the area of storm water manage-
ment. Our new storm water reten-
tion pond will reduce pollution in
runoff, from the surrounding neigh-
borhoods as well as the campus. Our
stream restoration project will mini-
mize erosion and enhance the
wildlife habitat.

INFORMATION

Ed Rau 496-7990
Businesses for the Bay
|-800-968-7229
www.b4bay.org

PuTTING OuT Fires

The primary mission of the NIH
Fire Prevention Section, the only
HHS federal fire department in the
world, is to protect lives and proper-
ty. They actually put out fires, but
they do much more, so that fewer
fires occur.

Our fire department does
everything from consult about work
practices, facility design and con-
struction, and engineering. They are
authorized to provide judgment in
the application and interpretation of
fire codes and standards. They pro-
vide fire safety information and
training for NIH employees and
contractors. They are involved in all
aspects of emergencies and evacua-
tions, from planning to notification.
The Division of Engineering Safety
relies on the fire prevention staff to
help them develop policies and pro-
cedures regarding fire safety. In addi-
tion to all that, they run fire drills at
the Clinical Center for all employees
who have responsibility for patients.
Inspector Paul Davis reports that
there are 90-120 fire drills per quar-
ter. Last but not least, they conduct
technical fire investigations and post-
fire follow-up reports. Fire
Protection Engineer Sam Denny
estimates that new construction and
renovation takes up 60% of this busy
section's time.

On February 27, Paul Davis
was on duty at 5:43 a.m. when an
alarm sounded, alerting him to a fire
in the Clinical Center. In less than
an hour, the lab fire was extin-
guished and everything was under
control. Fire prevention strategy is
tricky in laboratories, where smoke
alarms would be out of control with
false readings from smoky experi-
ments. There are sprinklers, however,
and that helps until the fire fighters
arrive. The laboratory hallways are
insulated to withstand fire for one
hour, the patient hallways, for two
hours. Analyzing the causes of fires is
difficult; most are caused by equip-
ment left on or faulty equipment.

NEWS2USE


Issue (2) JULY 2002

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NEWS2USE

® © 8G8 © G6 GO8O888008 606 0 06

ORS INFORMATION LINE
New Security Measures

PHYSICAL SECURITY PLAN
FOR THE NIH Campus

BUILDING EVACUATION PROCEDURES
AND GUIDELINES

IID/pRox CARD ACCESS

Usinc NIH Unique ZIP Cope 20892 /
DIscONTINUING Use oF 20205

MSC CopEs AND RETURN ADDRESS IMPORTANCE

NEw GROUND Parcet SERVICE
NIH Liprary SERVICES

TRAVEL: LOWEST FARE GUARANTEES
OMEGA

TMC Service Fees INCREASED
MARRIOTT’S GOVT RATE

Birp House Success

Arsor Day PLANTING

2001 ENERGY AND WATER
MANAGEMENT AWARDS

FIRE PREVENTION SECTION:
OVERVIEW AND FIRE IN CLINICAL CENTER

Facitity MAINTENANCE PROGRAM:
THE MAINTAINERS

Dinine Services
CHILD Care BoarD

Cuitp Care RESOURCE AND REFERRAL AND
‘WatinG List MANAGEMENT

CHILD Care SURVEY

ORS INFORMATION LINE

To disseminate information about security at NIH
facilities, ORS has developed three communication
channels, collectively called the ORS Information Line:

> phone response line: 594-5577
> e-mail box: orsinfo@mail.nih.gov
> Web site: http://wwwnih.gov/od/ors/security/index.htm.

The Web site can also be accessed from the ORS main
Web page. Click on the "ORS Information Line" link
at the top of the page. You can submit questions,
concerns, or comments and receive a personal reply by
writing to orsinfo@mail.nih.gov.

PHYSICAL SECURITY PLAN FOR THE NIH
CAmPUus: PROVIDING SECURITY WHILE
MAINTAINING OPENNESS ~

The events of September 11 created an urgency to
comply with security analyses that were already
completed. An IG Report dated August 2001 noted that
NIH’s main campus is vulnerable to penetration,
violence, and destruction. Specific recommendations
included a perimeter fence, visitor center, and delivery
screening facilities. The security measures being taken, in
other words, are not an over-reaction to recent events.

A January 2002 DHHS memo outlined the
minimum physical security standards for HHS facilities.
Tt directed all HHS facilities to meet certain security
requirements and respond to the appropriate threat level
in accordance with the GSA’s National Security Alert
Guidelines.

The goal is to achieve these objectives without
hindering the NIH research environment that depends
on openness and collegiality. ORS is working on a
layered system of security that will allow people who
have been cleared to move as freely within the campus as
they did before these security measures were in place.

First, we defined our vulnerabilities and security
needs in recognition of our high-risk and high-profile
assets. We need to protect the people who work here,
patients who are treated at the Clinical Center, and
those who come to NIH for a myriad of other reasons.
The chemical and biological agents, pathogens, and
radioactive materials we have here must be secure, for


Employees should report elec-
trical equipment that is starting to
show signs of age or erratic func-
tioning, and have it replaced without
delay. It is very important not to
improvise with wiring and malfunc-
tioning equipment! One small fire
can cause hundreds of thousands of
dollars in damage. The sprinklers
shoot out enough water to penetrate
down three or four floors. Computers
are a major worry, but those made
from the early 90’s on have built-in
protection from water damage.

Few people would accurately
guess how few people do all of the
above: a chief, six employees and
four contractors cover all of the NIH
campus and our Poolesville animal
facility. Leased buildings are the
responsibility of the landlords. We are
all aware that this is no 9-5 job. The
eleven dedicated fire prevention sec-
tion members deserve the thanks of
a grateful community.

INFORMATION
Chief Gary Hess 496-2372

Eat, DRINK, AND BE MERRY

EUREST LOVES COFFEE LOVERS
Eurest is selling stylish 16-ounce cof-
fee mugs for $8.99, with the first full
cup of coffee free, at all its locations.
These travel mugs sell elsewhere for
$10.00 - $12.00. Mugs are good for
the earth: it is ecologically-correct
to use one mug instead of hundreds
of paper cups throughout the year.

Eurest has also started to issue
frequent-buyer cards for java~addicts.
Just ask for your card the next time
you buy coffee. For every 9 cups of
coffee purchased, the 10th cup of
any size is free.

GRAND RE-OPENING OF 12B
DINING CENTER

The Maryland Business Enterprise
Program for the Blind (MBEPB) and
Bruce Carter, the dining center
manager, had a week-long Re-
Grand Opening May 20-24 of the

Issue @) jULy 2002

12B dining center that was closed
from mid-December through mid-
March. The popularity of their ser-
vice never faded. Carter and the
MBEPB hope this promotion
demonstrated their appreciation for
their customers.

49 MOBILE UNIT

The Maryland Business Enterprise
Program for the Blind (MBEPB) is
currently operating a mobile unit to
alleviate the hot food service
demand on the western side of the
NIH campus. Business for the
mobile unit has gradually increased
as the weather heated up, and the
variety of foods grew. There are hot
entrees such as eggs and bacon, and
steak and cheese.

INFORMATION
Dwayne Parris 402-8180
www.nih.gov/od/ors/dss/special/food.htm,

CHILD CARE BOARD SEEKS
New MEMBERS

The NIH Child Care Board, which
serves as a forum for NIH child care
issues and policies and advises the
NIH regarding child care programs
and services, is seeking members to
fill two vacancies. Board members
are selected to span the interests of
NIH employees and their depen-
dents and to represent the diversity
of NIH employees. Representatives
of the scientific community and pro-
gram support staff are currently
needed.

The board meets bi-monthly
for about two hours in a NIH con-
ference center. The ability to attend
meetings is critical to the board's
effectiveness. Since meetings are held
during the workday, supervisory
approval should be attained prior to
submitting a nomination to serve.
Participation on the board is an offi-
cial duty and may be included as a
non-critical element on an employ-
ee’s performance plan.

INFORMATION
www.nih.gov/od/ors/dss/special/
chintro.htm

CHILD CARE RESOURCE
AND REFERRAL AND
Wahrrtinc List MANAGEMENT

NIH has contracted with LifeWork
Strategies, Inc. (LWS) to give you
direct access to professional child
care consultants. Whether you want
to explore resources for parenting an
infant, a toddler, a preschooler, a
school-age child, or a teenager, NIH's
Child Care Resource and Referral
Service is available to assist you. It
costs nothing, and you can use the
service as often as you have a need.

When you call, a consultant
will discuss your needs and answer
any questions regarding child care or
parenting. The consultant will
research available options for you. To
save time, you will get referrals with
details such as hours, price, location,
and the type of program.
Information is available about child
care centers, family child care for
small groups of children in a
provider's home, nursery schools,
nanny and au pair placement, sum-
mer camps, and emergency care.

As of May 28, LWS is also
managing all three of the local NIH
child care centers’ waiting lists. What
this means for you is that you now
have a one-stop shop for determin-
ing what child care services best fit
your family’s needs. In one phone
call, you can put your name on the
waiting lists of any of the NIH child
care centers and find out what other
resources are available in your area.

INFORMATION

Mary Ellen Savarese

ORS Child Care Programs Manager
402-8180

OD Work and Family Life Center
435-1619 or TTY (30!) 480-0690
wwwnih.gov/od/ors/dss/special/chintro.htm


the safety of the entire community.
We need to safeguard our intellectual
property as well.

WHAT ARE WE DOING NOW?

We are controlling access to NIH
facilities both at the campus perime-
ter and at building entrances. We are
inspecting non-NIH vehicles. We
require visitors to have proper iden-
tification. We are screening the mail,
and managing meeting attendance.

PERIMETER SECURITY

Perimeter security, or the layering
concept, provides the appropriate
level of protection at a reasonable
cost with the least imposition to our
people and our mission. Multiple
concentric layers of security allow an
open environment inside the
perimeter. Personnel and technology
keep potential danger at a safe dis-
tance from employees and buildings.

Yes, there will be a perimeter
fence. That security measure was
strongly recommended before
September 11.We will also have a
visitor center that will serve as a
security checkpoint’aid a welcoming
area with exhibits and orientation
materials.

Delivery clearance centers will
be utilized to check the multitude of
packages that arrive each day.
Construction deliveries will be han-
dled in a separate area. Of course,
there will be individual building
security enhancements as well, and
IT infrastructure improvements for
cyber-security, a new word in our
vocabularies.

A POSITIVE SIDE-EFFECT

One immediate side effect of
our new security measures is a 30%
reduction in reported crimes in the
last five months compared to a previ-
ous five-month period.

INFORMATION
Stella Serras-Fiotes 496-5037

SECURITY. MEASURES FOR
Your VISITORS AND
CONTRACTORS:
SECURITY.NIH.GOV

Our new security measures affect
NIH employees, patients, contractors,
and visitors. Every aspect of security
and transportation is available in
English and in-Spanish on our Web
site, security.nih.gov.

USEFUL INFORMATION FOR YOUR
VISITORS AND CONTRACTORS:

VISITORS

Be sure to tell your visitors to allow
extra time for vehicle inspection pro-
cedures. Since visitor parking is lim-
ited, encourage public transportation.
Direct visitors to www.wmata.com
for information on fares and sched-
ules. Public buses are no longer
allowed to circulate on campus.
Visitors arriving by bus will be
dropped off at the NIH/Medical
Center Metro stop at Rockville Pike
and South Drive. Anyone here on
official business can ride the Campus
Shuttle from there.

All visitors should be prepared
to show a photo ID, log in and out
at building entrances, and wear a pass
or have an employee escort. Visitors
may be required to pass through a
metal detector and have their
belongings inspected and/or x-rayed.

VENDORS AND CONTRACTORS
Vendors and contractors with fre-
quent official business at NIH can be
issued special temporary IDs. An
NIH Project Officer justifies the
need for a temporary ID and com-
pletes the paperwork, which must be
presented in person with a valid
photo ID at the NIH Parking Office
in Building 31C/ B3, M-F 7:30 a.m.
- 4:30 p.m.

INFORMATION security.nih.gov

EMERGENCY EVACUATIONS

If we ever face evacuation, there is a
plan in place that will help everyone
by providing the leadership and
organization that is vital in a tense
situation. Occupant emergency
coordinators have assigned and
trained floor team and/or area team
coordinators, aides to individuals
with disabilities, restroom and
stairway monitors. For complete
details, read Manual Chapter 1430,
NIH Occupant Evacuation Plan,

or request the video called
Evacuation—Your Safe Escape.

GENERAL EVACUATION
GUIDELINES:

@ Remain calm. Carry out any
assigned duties.

® Close doors. Walk to the nearest
fire exit. Leave the building.

= Be familiar with alternate exits in
case your primary exit is blocked
or unsafe.

@ Avoid elevators unless pre-estab-
lished procedures include them.

= Do not endanger your own life
because someone else chooses not
to evacuate.

@ Stay far enough away from build-
ings to allow for your safety and to
allow emergency response person-
nel unobstructed access.

INFORMATION

Mary Ann Bell 496-1985
www.od.nih.gov/oma/manualchapters/
management/| 430/main.html

NEWS2USE


New Access
CONTROL/SECURITY
SYSTEM

ORS is installing a new access
control/security system on campus.
It operates with proximity (prox)
cards and readers. Unlike a swipe or
insert card, the prox card needs only
to be presented in close range of the
reader.

The prox card is being com-
bined with the NIH ID badge in
compliance with industry standards.
Prior to converting the existing .
Cardkey® readers to prox readers,
new ID badge/prox cards must be
issued to all NIH employees, con-
tractors, fellows, guests, volunteers,
and tenants.

Building occupants are being
notified by their administrative offi-
cer (AO) on how to obtain a new
ID badge/prox card. There is no
need to wait until your building
comes on line. Since the badging
component of the access control sys-
tem is integrated with the NIH
Enterprise Directory (NED), the
only prerequisite is registration in
NED and authorization to receive an
ID badge. Contact your AO for
information.

Temporary badging stations, open
7:30 a.m. - 4:30 p.m., are currently
located in:
Building 314A, first floor
Building 13, north elevator
lobbies, 1st and 2nd floors
Building 49, first floor

INFORMATION

Deborah Thomson 402-7690
http://des.od.nih.gov/iWeb/access/html/
faq.htm

Issue @) JULY 2002

Use THE NIH UNique ZIP
20892: DiscONTINUE
UsinG 20205 or Risk
IRRADIATION

The USPS is currently irradiating
mail for ZIP codes beginning with
202 through 205. The irradiation
process delays delivery and may
damage or destroy any non-paper or
sensitive contents such as medical
specimens, computer disks, credit
cards, or other magnetic media.

Years ago, 20205 was NIH’s
ZIP code. The Mail and Courier
Services Branch has noticed that
some NIH mail customers are still
receiving incoming mail with 20205
as part of the address.

Our unique ZIP, 20892, funnels
all mail and parcels to the main mail
facility at North Stonestreet Avenue.
The National Library of Medicine's
unique ZIP code is 20894.

The following guidelines will help
purge the NIH mail stream of the
incorrect ZIP code:

= Check your stock of official
envelopes and letterhead to verify
that the return address is correct
and uses 20892 (20894 for NLM).

= Destroy any stock bearing the
20205 ZIP code or other incorrect
information.

@ Verify that your staff is using your
Mail Stop Code (MSC) as the 4-
digit add-on for all stationery,
forms, and correspondence.

If you receive mail with ZIP code
20205, or other incorrect address
elements, correct the sender.

INFORMATION
MCSB Customer Service 496-3586
mesbes@mail.nih.gov

GROUND ParceL DELIVERY
SERVICES AVAILABLE

Fedex Ground Service is available to
the NIH community. It offers the

. reliability Fedex is known for--with

tracking numbers and date-definite
delivery--at a very reasonable price
with a money-back guarantee. The
delivery timeframe depends on the
zone of the destination; parcels are
delivered in one to six days. Processing
occurs at our Stonestreet facility.
Packages can be delivered to any of
our mailrooms, or customers can call
for pick up of large or heavy packages.

If the preferred shipper is not
specified, the Mail and Courier
Services Branch will compare rates
of several services and choose the
most economical.

INFORMATION
MCSB Customer Service 496-3586
mesbcs@mail.nih.gov

IMPORTANT: YOUR MAIL
Stop Cope (MSC) AND

. RETURN ADDRESS

The Mail Stop Code has always been
important for efficient mail routing,
but during these times of increased
security, incomplete or inaccurate
addresses may cause your mail to be
considered suspicious. If it falls under
suspicion, it will be delayed due to
additional screening.

Many pieces of inter-office
mail must be opened to determine
the correct recipient. Please remem-
ber to supply a complete return
address on all your mail.

INFORMATION
MCSB Customer Service 496-3586
www.nih.gov/od/ord/dss/index.htm