UNITED STATES DISTRICT COURT

FOR THE EASTERN DISTRICT OF MICHIGAN

SOUTHERN DIVISION

JOE SOLO and BLEACHTECH L.L.C., on 

behalf of themselves and all others similarly 

situated,

Plaintiffs,

vs.

UNITED PARCEL SERVICE CO.,

Defendant.

Case No.: 

Hon. _____________________

Mag. Judge _____________________

CLASS ACTION

Andrew J. McGuinness (P42074)

ANDREW J. MCGUINNESS, ESQ.

122 S Main St, Suite 118

P O Box 7711

Ann Arbor, Michigan 48107

Phone: (734) 274-9374

drewmcg@topclasslaw.com

Paul F. Novak (P39524)

Diana Gjonaj (P74637)

MILBERG LLP

One Kennedy Square

777 Woodward Avenue, Suite 890

Detroit, Michigan 48226

Phone: (313) 309-1760

pnovak@milberg.com

dgjonaj@milberg.com

Counsel for Plaintiffs and the Proposed Class

Paul T. Friedman

MORRISON & FOERSTER LLP

425 Market St

San Francisco, California 94105-2482

Phone: (415) 268-7000

pfriedman@mofo.com

Greg B. Koltun

MORRISON & FOERSTER LLP

707 Wilshire Blvd

Los Angeles, California 90017-3543

Phone: (213 892-5200

gkoltun@mofo.com

Bonnie Mayfield (P40275)

DYKEMA GOSSETT PLLC

39577 Woodward Avenue, Suite 300

Bloomfield Hills, Michigan 48304

Phone: (248) 203-0851

bmayfield@dykema.com

Counsel for Defendant

COMPLAINT

Plaintiffs Joe Solo and BleachTech L.L.C. (BleachTech), on behalf of themselves and all 

others similarly situated, file this Complaint against United Parcel Service Co. (UPS). This case 

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is a “companion case” to Case No.: 2:13-cv-15263 assigned to Chief Judge Gerald E. Rosen, as 

provided in Local Rule 83.11(b)(7). In support hereof plaintiffs allege as follows: 

INTRODUCTION

1. This is a class action seeking relief on behalf of all persons who used UPS or a 

affiliate of UPS to ship an item and purchased or paid for additional coverage for loss or damage

from UPS. UPS has for years been systematically overcharging customers for the first $100 of 

declared value coverage, which UPS in its standardized published rates claims to provide at no 

additional charge for each shipment. UPS thus accepts liability for loss or damage for all 

shipments up to $100 as part of its service at no additional charge. Customers shipping packages

with a value in excess of $100 are able to purchase additional coverage for a fee.

2. The exact UPS disclosure states that “UPS’s liability for loss or damage to a 

shipment is limited to $100 without a declaration of value” and that “[t]he maximum declared 

value is $50,000.00 per package. UPS’s liability for loss or damage can be increased up to 

$50,000.00 (subject to terms and conditions) by making a declaration of value for an additional 

charge.”

3. The price list for “Value Added Services” for “Declared Value for Carriage” then 

goes on to specify the price for additional declared value coverage as follows:

$0.00-$100.00 $0.00

$100.01-$50,000.00

for each $100.00 (or

portion of $100.00) of

the total value declared

$0.85

Minimum $2.55

Thus UPS plainly states in its Service Guide that the first $100 of coverage is at no additional 

charge, whether or not a shipper purchases additional declared value coverage.

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4. Despite the promise by UPS that the first $100 of declared value coverage is at no

additional charge, UPS has systematically charged and caused its agents and sales network to 

charge customers an additional amount for the first $100 coverage when they purchase excess

declared value coverage.

5. This problem has been known for at least the last 18 months by certain select 

persons in the small community of shipping consultants who make a living by auditing large 

companies’ shipping costs looking for savings and overcharges.

6. According to shipping consultants, UPS’s practice of charging for the first $100 

has been repeatedly brought to UPS’s attention. When the matter is brought to UPS’s attention, 

UPS routinely acknowledges the overcharge and credits the account, but it does not fix the 

problem.

7. Most companies and individuals who lack the means or sophistication to hire 

professional shipping consultants continue to get overcharged by UPS.

8. On information and belief, UPS’s overcharge for each affected shipment is small. 

Preliminary investigation indicates that, to date, such overcharges amount to less than $1.00 per 

shipment.

9. UPS’s overcharges for the first $100 of value for items shipped with an excess 

declared value reflect a deliberate breach of contract with, and intentional effort to mislead, its 

end customers. As part of this effort, UPS has implemented a practice of crediting with refunds 

those few customers who complain of the overcharge, knowing that the number of customers 

who do not catch UPS’s breach of contract and wrongdoing will far outnumber those that do.

10. UPS also ensures that its extensive network of agents in the form of franchised 

UPS stores and other sales outlets use UPS’s software and rate schedules, which thus perpetuates 

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the overcharge throughout the UPS-affiliated sales network. On information and belief there are 

more than 4,700 independently-owned UPS Store locations in the United States and abroad. 

UPS also has nearly 13,000 authorized shipping outlets, such as in Staples office supply stores,

that UPS also cause to overcharge excess declared value customers for the first $100 of 

coverage.

THE PARTIES

11. Plaintiff Joe Solo (“Solo”) is a resident and citizen of the State of California, 

residing in Manhattan Beach, California. 

12. Solo from time to time ships packages using UPS. On one or more occasions 

Solo has purchased UPS coverage for loss or damage above $100 for shipments with a declared 

value above $300. 

13. On December 26, 2013, Solo shipped via UPS a package with a declared value of 

$565.

14. On information and belief, UPS caused Solo to be charged for excess declared 

value coverage on his December 26, 2013, shipment in an amount over and above the applicable 

charge set forth in the UPS Service Guide.

15. Plaintiff BleachTech is a privately-held Ohio Limited Liability Company

operating chlor-alkali plants to produce sodium hypochlorite (bleach) in Ohio and Virginia, with 

its principal place of business in Seville, Ohio. BleachTech’s customers are distributed in the 

Midwestern United States, including Michigan.

16. BleachTech from time to uses UPS’s package shipping services. For some of 

these packages, BleachTech purchases additional coverage with an excess declared value over

$300. For instance:

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a. On September 17, 2012, BleachTech paid for shipping of a package with a 

declared value of $500;

b. On January 22, 2013, BleachTech paid for shipping of a package with a 

declared value of $495;

c. On March 6, 2013, BleachTech paid for shipping of a package with a declared 

value of $486;

d. On July 22, 2013, BleachTech paid for shipping of a package with a declared 

value of $1,634; 

e. On August 21, 2013, BleachTech paid for shipping of a package with a 

declared value of $326; 

f. On September 19, 2013, BleachTech paid for shipping of a package with a 

declared value of $503.50;

g. On November 5, 2013, BleachTech paid for shipping of a package with a 

declared value of $1483.90 with Tracking Number 1ZX259760399524718;

and

h. On November 26, 2013, BleachTech paid for shipping of a package with a 

declared value of $400 with Tracking Number 1Z4902170367747850.

17. In each instance listed above, BleachTech paid an additional charge for the first 

$100 of the declared value coverage.

18. Prior to filing suit, through its previous counsel, BleachTech and Solo each gave 

UPS notice of their claims that they have been overcharged for excess declared value coverage 

as alleged in this Complaint, in at least one of the ways set forth in UPS’s Tariff/Terms and 

Conditions of Service—United States (UPS Terms), a true and correct copy of the July 8, 2013, 

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version of which is attached as Exhibit A, hereto. In so doing plaintiffs do not concede that such 

notice provisions are applicable or enforceable under common law contract principles.

19. On information and belief, UPS has the capacity of identifying by date and

invoice detail, including charges for excess declared value coverage, shipments made by its

customers using, inter alia, customer name, account number, and/or tracking numbers, through 

computer records and databases over which it has possession, custody, control, or to which it has 

access.

20. Defendant UPS is a Delaware Corporation and a wholly-owned subsidiary of 

United Parcel Service, Inc. (UPS Inc.), with its global headquarters located at 55 Glenlake 

Parkway NE, Atlanta, Georgia 30328. 

JURISDICTION AND VENUE

21. This Court has jurisdiction over this action pursuant to 28 U.S.C. §1332(d) 

because there are more than 100 class members and the aggregate amount in controversy exceeds 

$5,000,000, exclusive of interest, fees, and costs and at least one Class member is a citizen of a 

state different from defendant.

22. UPS transacts business in Michigan, is registered to do business in Michigan, has 

designated an agent for service of process in this District, advertises and markets its products in 

Michigan, disseminates the representations set forth herein throughout Michigan, and derives 

substantial income from the sale and performance of services in Michigan, including without 

limitation package delivery and excess declared value income for shipments originating in or 

delivered to locations in Michigan and in this District. 

23. Pursuant to 28 U.S.C. §1391 venue is proper in this District because a substantial 

part of the events, omissions and acts giving rise to the claims herein occurred in this District, 

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defendant is located in this District, and defendant is subject to personal jurisdiction in this 

District.

FACTS COMMON TO THE CLASS

24. UPS represents that it charges its shippers fees pursuant to the UPS Terms, which 

contains “the general terms and conditions of contract under which United Parcel Service 

(‘UPS’) is engaged in the transportation of shipments”. See Exhibit A at 1. 

25. Under Section 50 of the UPS Terms, UPS’s liability for each domestic shipment

is limited to a value of $100. Id. In order to increase UPS’s limit of liability for loss or damage 

above $100, the shipper must declare a value in excess of $100 for each shipment subject to 

maximum declared values and pay an additional charge. Id.

26. The cost for certain Value-Added Services for Domestic shipments, including 

additional liability coverage (i.e., analogous to insurance) are set forth in the UPS Rate and 

Service Guide (“Service Guide”) published by UPS and distributed through its agents and sales 

network, a true and correct copy of the July 8, 2013, version of which is attached as Exhibit B

hereto. 

27. The Service Guide lists UPS’s pricing structure for additional coverage as 

follows: 

Package

-$0.00 - $100.00 $0.00

-$100.01-$50,000

For each $100.00 (or

portion of $100.00) 

of the total value declared $0.85

-Minimum $2.55

28. However, despite the explicit representation and/or contractual promise that the 

first $100 of liability coverage is provided at zero cost, on information and belief when a 

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customer purchases additional coverage for a declared value in excess of $300.00, UPS charges

(in 2013) the customer $0.85 for the first $100 in coverage and an additional $0.85 for each 

additional $100 in coverage or portion thereof.

29. For example, when a customer in 2013 declared a value of $350.00, instead of 

charging $2.55 (the “minimum,” which is also 3 X $0.85 for each $100 or portion thereof in 

excess of $100), UPS charged $3.40. As a further example, in 2013 for a declared value between 

$400.01 and $500, UPS charged $4.25, and so on.

30. The effect of this uniform practice is that customers who purchase declared value 

coverage from UPS in excess of $300 under rates in effect as of July 8, 2013, paid for the first 

$100 in coverage that was supposed to provided at no additional charge. Thus, in each such

instance the customer was charged an additional $0.85 per shipment in excess of the amounts set 

forth in the Service Guide.

31. UPS is aware of this issue as it has been brought to its attention by numerous 

consultants that represent large volume shippers. Despite this knowledge, on information and 

belief UPS has not changed its practice of charging for the initial $100 in coverage.

32. According to the 2012 Securities and Exchange Commission form 10-K filing

filed by UPS’s parent company: 

Today, UPS is the world’s largest package delivery company . . . . We deliver 

packages each business day for 1.1 million shipping customers to 7.7 million 

consignees in over 220 countries and territories. In 2012 , we delivered an 

average of 16.3 million pieces per day worldwide, or a total of 4.1 billion 

packages. Total revenue in 2012 was $ 54.1 billion.

United Parcel Service, Inc., Form 10-K for period ended December 31, 2012, filed February 28, 

2013 (emphasis added.)

33. Moreover, according to a recent SEC Form 8-K filed by United Parcel Service, 

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Inc.:

On December 23rd [2013], UPS delivered more than 31 million packages, the 

most ever and 13% over the prior-year peak day.

Form 8-K filed January 17, 2014.

UPS’S EFFORT TO ERECT AN EXCULPATORY WALL OF

ONE-SIDED CONTRACT PROVISIONS

34. UPS has sought to insulate itself from lawsuits by building into its standard Terms 

a series of one-sided requirements that have no purpose other than to exculpate UPS from 

lawsuits.

35. The UPS Terms are a classic contract of adhesion, presented on a take it or leave 

it basis to plaintiffs and members of the class. The 43-page single-spaced document was not 

even given to plaintiffs or Class Members at the time of sale. Rather, it was buried several layers 

deep in UPS’s website on the internet.

36. Further, UPS knows that its billing can be complicated, and that its overcharges as 

alleged herein are unlikely to be caught by customers. For example, the additional declared 

value charges are not itemized so that a customer can see the math. Rather, there is just a total 

charge listed and a customer would have to “back out” the math in order to calculate whether or 

not the customer was charged the correct amount. This is impracticable and normally practically

or actually impossible to do while standing in line at a UPS shipping counter or UPS drop box or 

store. UPS is well aware of its customers’ behavior, and, on information and belief, deliberately 

obfuscates its overcharges as alleged in this action.

37. Indeed, for certain large customers, a cottage industry has been spawned in the 

form of shipping consultants who make their money by scrutinizing shipping invoices for large 

shippers looking for mistakes. These shipping consultants charge one third of the savings they 

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create for their clients. For example, LJM Consultants states on its website:

UPS ... shippers need assistance eliminating carrier overcharges and billing 

errors. Invoice errors likely occur 52 weeks a year, and shippers get stuck paying 

for carrier mistakes and unperformed services. Our UPS parcel audit... service 

begins by using our proprietary 65-point invoice auditing engine that identifies 

UPS ... billing errors and overcharges.1

Another consultant, Source Consulting, claims:

Our freight audit services are easy to implement, making it simple for you to 

immediately reduce shipping costs by employing our freight auditing services. To 

put it simply, our parcel freight experts who have backgrounds working for 

FedEx, DHL, UPS, and other major delivery service carriers will check your 

shipping invoices on your behalf, identifying when the carriers have made 

mistakes or where you have been overcharged. We reduce shipping costs for you 

by getting the carriers to correct their errors and remit the refund you are owed. 

Our fees are commission-based and depend on the success of our freight audit 

recovery processes if you do not get a refund, we do not get paid.2

38. While the growth of such shipping consultants gives testimony to the prevalence 

and scope of the problem, it is not feasible or practical for the vast majority of UPS shippers such 

as plaintiffs and virtually all of the class members to engage auditors, given the relatively low 

volume of their shipments and the small per-shipment overcharges by UPS.

39. Nonetheless, UPS tries to limits its exposure by limiting its liability billing claims

brought to UPS’s attention within 180 days, even though no state has fraud or contract statutes of 

limitations that are anywhere near this short of a time period.

40. UPS also employs pre-suit notification as a means of avoiding exposure to class 

action lawsuits. On information and belief, shipping auditors who have made pre-suit notice of 

the declared value overcharge have routinely gotten their clients credited for the charge for the 

first $100 of coverage, and UPS has acknowledged that the charge was not proper. Despite such 

acknowledgment of the overcharges described in this Complaint, UPS has not changed its 

 

1

http://myljm.com/.

2

http://www.sourceconsulting.com/parcel-freight-bill-audit

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behavior. Instead it continues to systematically overcharge its customers.

41. UPS can thus engage in a refund mitigation scheme that is recognized as rational 

in the economic literature as part of what is known as critical loss theory. The essence of critical 

loss theory as applied here is that, assuming UPS earns $200 million in overcharges, and it 

refunds $10 million to those who give UPS notice, UPS knows that it will get away with a net 

profit from the scheme of $190 million without risk of being held accountable on a class basis 

because UPS tries to make potential class representative plaintiffs whole before they can file a 

lawsuit.

42. Further, the amount of effort a customer has to go through to make pre-suit 

notification is not rationally worth the effort for an 85-cent overcharge, and UPS knows this.

43. In this context, the 180-day limitations and notice provisions are procedurally 

unconscionable and are substantively unconscionable as well.

44. It is also utterly inconsistent for UPS to insist that plaintiffs strictly adhere to its 

one-sided exculpatory terms when UPS is itself in breach of the agreement by charging for the 

first $100 of declared value coverage. Under general contract law principles, UPS is estopped 

from enforcing its one-sided limitations period by its own prior contractual breaches.

CLASS ALLEGATIONS

45. Plaintiffs bring this class action pursuant to Federal Rule of Civil Procedure 23(a), 

(b)(2), (b)(3) and/or (c)(4) on behalf of the following nationwide class (the “Class”): 

All persons residing in the United States who purchased from defendant UPS, 

directly or through an Authorized Outlet3, coverage for loss or damage for 

 

3

“Authorized Outlet” is:

• A UPS Authorized Shipping Outlet

• A UPS Customer Center

• A UPS Store

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shipments with a declared value in excess of $300.00.

46. In the alternative plaintiffs seek, pursuant to Federal Rule of Civil Procedure 

23(c)(4), certification of one or more issue class(es) on issues such as those identified in the 

Declaratory Judgment Count, infra, including whether UPS has breached its contract with 

plaintiffs and the Class by charging for excess declared value coverage in the manner described 

herein, whether UPS’s conduct violates 49 U.S.C. §13708(b), whether UPS was unjustly 

enriched by its conduct in the manner described herein, and on any other issue of legal 

significance that arises during the course of litigation that is suitable for Rule 23(c)(4) 

certification.

47. Subject to additional information obtained through further investigation and 

discovery, the foregoing Class may be expanded or narrowed by amendment or by the filing of a

further amended complaint. Specifically excluded from the Class is any entity in which 

defendant had a controlling interest or which has a controlling interest in defendant; authorized 

UPS shipping agents and partners including Authorized Outlets; defendant’s legal 

representatives, assigns, and successors; and the Court and any member of the Court staff.

48. Numerosity. Members of the Class are so numerous that joinder is impracticable. 

While the exact number of Class members is unknown to plaintiff, it is believed that the Class is 

comprised of hundreds of thousands or millions of members geographically disbursed 

throughout the United States. On information and belief, the Class is readily identifiable from 

 

• A UPS Franchise

• A UPS Alliance Location

• A UPS Authorized Service Provider

• A UPS Worldwide Express Freight Center, and

• Any drop box, internet web site, “app”, or other location or facility for which customers 

were or are charged for excess declared value coverage using UPS software, rates, or 

tables.

.

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information and records in the possession, custody or control of UPS, or which it has the 

effective power to obtain.

49. Existence and Predominance of Common Questions of Law and Fact. Common 

legal and factual questions will drive the resolution of the litigation, including, but not limited to:

a) Whether UPS has charged customers stating a declared value in excess of $300

for a portion of coverage for loss or damage that it represented it would provide

for $0 (no additional charge); 

b) Whether UPS has breached its contract with Class members;

c) Whether UPS has been unjustly enriched;

d) Whether UPS should be required to refund the amount overcharged;

e) Whether UPS’s limitations period and pre-suit notification periods are 

procedurally and/or substantively unconscionable or otherwise unenforceable; and

f) Whether UPS is estopped from enforcing any of its contractual dispute

requirements or limitations by virtue of its own prior breaches. 

50. Typicality. Plaintiffs’ claims are typical of the members of the Classes as all such 

claims arise out of standard form documents and uniform pricing determined by UPS.

51. Adequacy of Representation. Plaintiffs will fairly and adequately protect the 

interests of the Classes because plaintiffs have no interests antagonistic to, or in conflict with, the 

Class that plaintiffs seek to represent. Furthermore, plaintiffs have retained counsel experienced 

and competent in the prosecution of complex class action litigation including but not limited to 

consumer class actions involving, inter alia, breach of contract, unjust enrichment, consumer 

protection, breach of warranties, antitrust violations, and product liability and design defects. 

52. Superiority. The class action mechanism is superior to other available means for 

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the fair and efficient adjudication of the claims of all Class members. Besides the predominance 

of questions common to all Class members, individual Class members lack resources to 

undertake the burden and expense of individual prosecution of these claims against a large 

corporate defendant like UPS, especially in comparison with the maximum individual recovery 

to which each Class member would be entitled. Individualized litigation increases the delay and 

expense to all parties and multiplies the burden on the judicial system presented by the complex 

legal and factual issues of this case. It also presents a potential for inconsistent or contradictory 

judgments. In contrast, the class action device presents far fewer management difficulties and 

provides the benefits of a single adjudication, economy of scale, and comprehensive supervision 

by a single court on the issue of UPS’s liability. 

COUNT I

Breach of Contract

53. Plaintiffs repeat the allegations contained in the foregoing paragraphs as if fully 

set forth herein. 

54. In the alternative, one or more plaintiffs and members of the Class are parties to 

uniform contracts with UPS regarding the shipment of items. 

55. Pursuant to the terms of those contracts, UPS is contractually obligated to 

provided such plaintiffs and members of the Class with $100 of coverage for loss or damage at 

no additional charge for each shipment.

56. When such plaintiffs and members of the Class have shipped items with a 

declared value in excess of $300.00, in breach of its contract UPS has charged for the initial

$100 of coverage that it was obliged to provide at no additional charge.

57. Such plaintiffs and members of the Class have been harmed by UPS’s uniform 

policy of overcharging customers who purchase declared value coverage in excess of $300.00.

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COUNT II

Declaratory Relief, 28 U.S.C. §2201

58. Plaintiffs repeats the allegations contained in the foregoing paragraphs as if fully 

set forth herein. 

59. Plaintiffs brings this claim pursuant to 28 U.S.C. §2201. 

60. There is an actual controversy between plaintiffs and the Class on one hand, and 

UPS on the other regarding the marketing and sale of excess declared value coverage. 

61. Pursuant to 28 U.S.C. §2201, this Court may “declare the rights and legal 

relations of any interested party seeking such declaration, whether or not further relief is or could 

be sought.” 

62. UPS continues to charge customers for the first $100 value of their shipment 

when they purchase additional coverage despite the fact that UPS promises to offer liability 

coverage up to $100 at no additional charge, regardless whether a customer declares a value in 

excess of that amount. 

63. There is also a genuine dispute between the parties as to the enforceability of 

UPS’s contractual exculpation provisions such as the pre-suit notice requirement and the 

purported 180-day limitations period. 

64. UPS has acted or refused to act on grounds that apply generally to the Declaratory 

Relief Class, so that final injunctive relief or corresponding declaratory relief is appropriate 

respecting the Class as a whole within the meaning of Federal Rule of Civil Procedure 23(b)(2). 

Plaintiffs seek declaratory relief, ruling that:

a. UPS is uniformly charging customers for coverage that it otherwise is obligated to 

provide for no additional charge;

b. UPS is not authorized to charge customers for the initial $100 of coverage;

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c. That to the extent customers who ship via UPS through a third party retailer or 

other Authorized Outlet lack contractual privity with UPS, UPS cannot consistent 

with principles of equity and good conscious retain charges paid by such end 

customers and paid over to UPS for the first $100 of coverage where the shipment 

was for a declared value in excess of $300;

d. UPS will change its policy and practices to no longer charge customers for the 

initial $100 of coverage when the customer choose to purchase additional

coverage;

e. UPS must notify its customers of the overcharges;

f. UPS will reimburse all customers for any overcharges;

g. The UPS Terms imposing pre-suit notification and a purported contractual 180-

day limitations period are procedurally and substantively unconscionable or 

otherwise unenforceable under common law contract principles; and

h. UPS is estopped from enforcing any purported contractual limitations such as presuit notification or the contractual 180-day limitations period by virtue of the fact 

that UPS is in prior breach of its contract to provide the first $100 of coverage for 

$0 (no additional charge) to plaintiffs and members of the class.

COUNT III

Federal Transportation Statute

65. Plaintiffs repeat the allegations contained in the foregoing paragraphs as if fully 

set forth herein.

66. On information and belief, one or more affiliates or employees of defendant 

developed the content of, formatted, and/or published or caused defendant to publish the UPS 

Service Guide, including the excess declared value rates and tables.

67. In the alternative, on information and belief defendant caused UPS Inc. to publish 

the UPS Service Guide and to present false or misleading information regarding excess declared 

value charges therein.

68. Defendant is liable, directly and indirectly, for the acts of its affiliates, agents, or 

employees of defendant.

69. UPS is responsible for the violation, as alleged in this Complaint, of 49 U.S.C. 

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§13708(b), which provides:

(b) False or misleading information.—No person may cause a motor carrier to 

present false or misleading information on a document about the actual rate, 

charge, or allowance to any party to the transaction.

70. Plaintiffs and class members have sustained damages as a result of violations of 

49 U.S.C. §13708(b) for which UPS is directly or indirectly liable.

71. 49 U.S.C §14704(a)(2) creates a private right of action against a motor carrier when a 

person sustains damages as a result of, inter alia, a motor carrier’s Section 13708 violations:

§14704. Rights and remedies of persons injured by carriers or brokers.

. . .

(2) Damages for violations. A carrier or broker providing transportation or service 

subject to jurisdiction under chapter 135 [49 USCS §§13501 et seq.] is liable for 

damages sustained by a person as a result of an act or omission of that carrier or 

broker in violation of this part [49 USCS §§13101 et seq.].

.

72. 49 U.S.C §14704(e) permits the recovery of attorneys’ fees and costs for actions under 49 

U.S.C §14704(a)(2).

COUNT IV

Unjust Enrichment

(In the Alternative)

73. Plaintiffs repeats the allegations contained in the foregoing paragraphs as if fully 

set forth herein. 

74. UPS represents through its Service Guide that it will provide, at no additional 

charge, $100 of liability coverage for each shipment.

75. One or more plaintiffs and/or members of the Class shipped packages through 

UPS authorized third party retailers, such as The UPS Store franchises, Staples, or Office Depot. 

76. On information and belief, UPS causes such authorized third party retailers to 

offer UPS excess declared value coverage at the rates set forth in the UPS Service Guide.

77. UPS has asserted in a related legal proceeding filed in this Court, Case No. 2:13-

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cv-15263 (UPS Amen. Answer, Dkt. #5 at 17) an affirmative defense based on lack of standing 

“to the extent that either or both of the plaintiffs was not in direct contractual privity with UPS.”

78. The UPS Terms state that UPS regards the third party retailer (and not its end 

customer) to be the “shipper” for shipments serviced by UPS originating at Authorized Outlets. 

The UPS Terms further state:

UPS assumes no liability other than to the Third-Party Retailer as the shipper of the

package, for lost, damaged or delayed packages sent via the Third-Party Retailer.

(Exhibit A, UPS Terms § 15 at p. 15.)

79. UPS has caused plaintiffs and the members of the Class, to the extent that they 

have shipped or paid for shipment of packages with a declared value in excess of $300 processed 

through a third party retailer, to be overcharged by paying for the first $100 of coverage for loss 

or damage that UPS represents in its Service Guide is provided at no additional charge.

80. On information and belief, these overcharges have been paid over to UPS by its 

third party retailers.

81. These overcharges represent a benefit conferred upon UPS. 

82. UPS has retained this benefit under circumstances that make it inequitable for 

UPS to retain such benefit. Specifically, UPS retained the full benefit of the overcharges despite 

its representation that it otherwise provides $100 of coverage for loss or damage at no additional 

charge. 

83. To the extent that plaintiffs or members of the Class lack contractual privity with 

UPS, in the alternative, plaintiffs and members of the Class seek relief for unjust enrichment. 

UPS’s retention of the non-gratuitous benefits conferred on it by plaintiffs and members of the 

Class is unjust and inequitable, and UPS should be required to disgorge and pay restitution to 

plaintiffs and/or to the members of the Class the total amount of all such overcharges.

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REQUESTS FOR RELIEF

WHEREFORE, plaintiffs, on behalf of themselves and others similarly situated, seek

entry of judgment against defendant as follows:

A. For an order certifying the Class under Rule 23 of the Federal Rules of Civil 

Procedure and naming plaintiffs as Class Representative and its attorneys as Class 

Counsel to represent the Class members;

B. For an order finding in favor of the plaintiffs and the Class on all counts asserted 

herein; 

C. For an order awarding damages in an amount to be determined by the Court or 

jury; 

D. For prejudgment interest on all amounts awarded;

E. For an order for declaratory relief as described herein;

F. For an order of disgorgement, restitution, and all other appropriate forms of 

equitable and injunctive relief; 

G. For an order awarding plaintiffs and the Class reasonable attorneys’ fees and 

expenses and costs of suit; 

H. For an order preserving the status quo regarding the plaintiff and Class members’ 

rights, including their rights to pursue their claims on a class basis; and

I. For all further relief as the Court deems just and appropriate.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 19 of 232 Pg ID 19
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DEMAND FOR JURY TRIAL

Plaintiffs hereby demand a trial by jury on all claims so triable.

Dated: July 11, 2014 Respectfully submitted,

/s/ Andrew J. McGuinness

Andrew J. McGuinness (P42074)

ANDREW J. MCGUINNESS, ESQ.

122 S Main St, Suite 118

P O Box 7711

Ann Arbor, Michigan 48107

Phone: (734) 274-9374

drewmcg@topclasslaw.com

Paul F. Novak (P39524)

Diana Gjonaj (P74637)

MILBERG LLP

One Kennedy Square

777 Woodward Avenue, Suite 890

Detroit, Michigan 48226

Phone: (313) 309-1760

pnovak@milberg.com

dgjonaj@milberg.com

Counsel for Plaintiffs and Proposed Class

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EXHIBIT A

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i

UPS® TARIFF/TERMS AND CONDITIONS OF SERVICE — UNITED STATES 

Effective July 8, 2013 

CONTENTS 

1. Introduction .............................. 1

2. Terms Used ............................. 1

3. Commodities Handled and 

Restrictions on Service ............ 3

3.1 Items Not Accepted for 

Transportation .................. 3

3.2 Maximum Values .............. 4

3.3 Prohibited by Law ............. 5

3.4 Alcoholic Beverages ......... 5

3.5 Biological Materials .......... 5

3.6 Firearms and 

Ammunition ...................... 5

3.7 Food Transport; Assumption 

of Legal Responsibility ..... 6

3.8 Hazardous Materials 

Service ............................. 6

3.9 Dry Ice .............................. 8

3.10 Limited Quantity/ORM-D 

Packages ......................... 8

3.11 Hazardous Waste, Mercury, 

and Mercury-Containing 

Waste ............................... 9

3.12 Live Animals ..................... 9

3.13 Perishable Commodities .. 9

3.14 Pharmaceuticals ............... 9

3.15 Portable Electronic 

Devices ............................ 9

3.16 Tobacco Products ............ 9

4. Provisions for Export and 

Customs Clearance of 

International Shipments ......... 10

4.1 Electronic Export 

Information ..................... 11

4.2 Certificate of Origin ........ 11

4.3 UPS Paperless® Invoice 

Service ........................... 12

4.4 Pre-Release Notification for 

Import Shipments ........... 12

4.5 Record-Keeping ............. 12

5. UPS Import Control® ............. 12

6. Right of Inspection ................ 13

7. Refusal of Service ................. 13

8. Packaging ............................. 13

9. Use of UPS-Provided Materials 

and Services ......................... 14

10. Use of UPS Electronic 

Information Systems.............. 14

11. Timely Upload of PLD ........... 14

12. ZIP CodeTM/Postal Code 

Information ............................ 15

13. P.O. Boxes ............................ 15

14. UPS Customer Center and UPS 

Worldwide Express FreightTM

Center ................................... 15

15. Third-Party Retailer ............... 15

16. Pickup Services–Scheduled .. 15

17. UPS On-Call Pickup® 

Service .................................. 16

18. Saturday Pickup; Processing 

Fee ........................................ 16

19. Drop Shipment ...................... 17

20. Delivery ................................. 17

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21. Residential Delivery ............... 17

22. Deliveries Attempted Three 

Times Without Extra 

Charge ................................... 17

23. Hold for Pickup and Hold at 

Location Services .................. 17

24. Shipper Release .................... 18

25. UPS carbon neutral ............... 18

26. UPS Delivery Intercept® ........ 18

27. Delivery Change Requests .... 18

28. Correction of Addresses ........ 19

29. Saturday Delivery .................. 19

30. Delivery Confirmation 

Services ................................. 19

30.1 Delivery Confirmation 

(domestic only) ............... 19

30.2 Delivery Confirmation 

Signature Required 

(domestic and 

international) .................. 19

30.3 Delivery Confirmation Adult 

Signature Required 

(domestic and 

international) .................. 19

31. UPS Next Day Air® Early A.M.®

Verbal Confirmation of 

Delivery ................................. 20

32. Proof of Delivery (P.O.D.) ...... 20

33. Tracking/Tracing and Refund 

Request Charge .................... 20

34. Special Handling of 

Undeliverable Shipments; 

Refused Shipments 

 Returned ............................... 20

35. C.O.D. Service....................... 20

35.1 Preparation and Listing of 

C.O.D. Packages ........... 21

35.2 Responsibility for 

C.O.D.s .......................... 21

35.3 Consignee’s Checks in 

Payment of C.O.D.s ....... 21

35.4 C.O.D. Package of $10,000 

or More ........................... 21

35.5 Acceptance of Personal 

Check ............................. 22

35.6 C.O.D. Remittance 

Verification ..................... 22

35.7 Restrictions .................... 22

35.8 Charges for C.O.D. 

Collections ..................... 22

35.9 Remittance of 

C.O.D.s .......................... 22

36. UPS Returns® Services ......... 23

37. UPS Rates ............................ 23

37.1 Daily Rates, Standard List 

Rates, and Retail 

Rates .............................. 24

37.2 Letter Rates ................... 24

37.3 Pak Rates ...................... 24

37.4 UPS 10KG Box® and UPS 

25KG Box® Rates ........... 25

37.5 Private Express 

Statutes .......................... 25

37.6 Rates for Large Packages; 

Large Package 

Surcharge ...................... 25

37.7 Over Maximum Limits 

Charge ........................... 25

37.8 Additional Handling 

Charge ........................... 25

37.9 Oversize Pallet Handling 

Surcharge ...................... 25

38. Fuel Surcharge ...................... 26

39. Manual Processing 

Charges ................................. 26

40. Billing Options for Domestic 

Shipments ............................. 26

41. Billing Options for International 

Shipments ............................. 26

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iii

42. Bill My Account ...................... 27

43. Disbursement Fee ................. 27

44. Currency Conversion 

Rate ....................................... 27

45. Missing/Invalid Account Number 

or Refusal Fee ....................... 27

46. Shipping Charge Corrections; 

Audit ...................................... 27

47. Payment of Charges .............. 27

47.1 Invoice Adjustment ......... 28

47.2 Alternative Payment 

Plans .............................. 29

47.3 Late Payment Fee .......... 31

48. UPS Service Guarantee ........ 31

48.1 Conditions ...................... 32

48.2 Exclusions ...................... 33

49. Claims and Legal Actions ...... 34

49.1 Filing of Claims for Loss or 

Damage to Property ....... 34

49.2 Acknowledgment of Claims 

for Loss or Damage to 

Property ......................... 34

49.3 Time Limit for Filing Claims 

for Loss or Damage to 

Property ......................... 34

49.4 Investigation of Claims for 

Loss or Damage 

to Property ..................... 35

49.5 Salvage .......................... 35

49.6 Disposition of Claims for 

Loss or Damage 

to Property ..................... 36

50. Responsibility for Loss or 

Damage ................................. 36

50.1 Maximum Declared 

Values ............................ 36

50.2 Liability Limits ................. 37

50.3 Exclusions from Liability . 38

51. Shipper Indemnification ......... 39

52. Data Protection ..................... 39

53. Incorporation of Terms; Waiver; 

Future Changes .................... 40

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1

UPS® TARIFF/TERMS AND CONDITIONS OF SERVICE — UNITED STATES 

Effective July 8, 2013 

1. Introduction 

The following contains the general terms and conditions of contract under which United Parcel 

Service® (“UPS”) is engaged in the transportation of shipments itself and jointly through 

interchange with its affiliates via the services described below. 

The UPS Tariff/Terms and Conditions of Service (“Terms”) are effective on the date set forth 

above and are subject to change without prior notice. The Terms are published periodically in 

printed form in the UPS Rate and Service Guide (“Service Guide”) and electronically on the UPS 

website (ups.com®). The most current and controlling version of the Terms is published at 

www.ups.com/terms and is available at all local UPS offices. In tendering a shipment for service, 

the shipper agrees that the version of the Terms and the applicable Service Guide in effect at the 

time of shipping will apply to the shipment and its transportation. The Terms apply to the 

following services: 

–UPS Air Services 

–UPS Hundredweight Service® Air Services 

–UPS 3 Day Select®

–UPS Hundredweight Service® UPS 3 Day 

Select®

–UPS Ground 

–UPS Ground with Freight Pricing 

–UPS Hundredweight Service® Ground 

–UPS Returns® Services 

“UPS Air Services” includes: 

–UPS Next Day Air® Early A.M.®

–UPS Next Day Air®

–UPS Next Day Air Saver®

–UPS 2nd Day Air A.M.®

–UPS 2nd Day Air® 

“UPS Hundredweight Air Services” includes: 

–UPS Hundredweight Service® UPS Next 

Day Air®

–UPS Hundredweight Service® UPS Next 

Day Air Saver®

–UPS Hundredweight Service® UPS 2nd 

Day Air A.M.®

–UPS Hundredweight Service® UPS 2nd 

Day Air®

The Terms apply to the following 

international services: 

–UPS Worldwide Express Plus®

–UPS Worldwide Express NA1®

–UPS Worldwide Express® 

–UPS Worldwide Express FreightTM

–UPS Worldwide Saver®

–UPS Worldwide Expedited®

–UPS 3 Day Select® from Canada 

–UPS StandardTM services 

2. Terms Used 

–Alaska and Hawaii Rates refer to the effective UPS Rates for shipments originating in Alaska 

and Hawaii published in the effective Service Guide for Alaska and Hawaii, or Retail Rates 

established by UPS for the service selected by the shipper that apply to the shipper and the 

package, and are in effect at the time of shipping, plus any additional charges or rates for 

nonstandard service, additional or nonstandard usage, and any other additional charges 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 25 of 232 Pg ID 25
2

referenced within the Terms or the Service Guide, or those applicable additional rates set out in 

any customized contracts.

–“Business day” means Monday through Friday except the following holidays: New Year’s Day, 

Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving Day, 

Christmas Day (December 25), and New Year’s Eve. 

–“Charges” means all applicable transportation and other charges including, but not limited to, 

all applicable accessorial charges, brokerage service fees, surcharges, additional handling 

charges and late payment fees. 

–“C.O.D.” means for all purposes Collect on Delivery. 

–“Daily Rates”, “Standard List Rates”, and “Retail Rates” refer to the effective UPS Rates for 

shipments originating in the 48 contiguous United States established by UPS for the service 

selected by the shipper that apply to the shipper and the package, and are in effect at the time of 

shipping, plus any additional charges or rates for nonstandard service, or additional or 

nonstandard usage, and any other additional charges referenced within the Terms or the Service 

Guide, or those applicable additional rates set out in any customized contracts.

–“Delivery” shall be deemed to include, but not be limited to: delivery to the consignee or the 

consignee’s actual or apparent agent or representative, or pursuant to consignee’s instructions, 

delivery to the address or location specified in the UPS Shipping System, delivery to any person 

present at the address or location specified in the UPS Shipping System, delivery to a 

reasonable alternate address or location, delivery in accordance with trade custom or usage, 

delivery pursuant to UPS’s driver release procedures, delivery pursuant to UPS’s Shipper 

Release procedures, or delivery otherwise permitted under the Terms. 

–“Drop Shipment” means any shipment tendered pursuant to a written agreement or prior 

arrangement between UPS and a specific shipper that permits the shipper to tender quantities of 

individual packages directly to UPS at a UPS pre-approved designated location. 

–“Letter Rates” refers to the UPS Rates applicable to shipments using UPS Express® Envelope 

or UPS Letter packaging containing correspondence, urgent documents, or electronic media, 

with an actual weight of eight (8) ounces or less. (“UPS Express® Envelope” and “UPS Letter” 

may be referred to interchangeably.) 

–“Package” means any container and its contents, and includes an Express Envelope, as well 

as any article that may be handled without packaging if the handling thereof can be 

accomplished in a reasonably safe and practicable manner. 

–“Perishable Commodity” refers to a perishable commodity or a commodity requiring 

protection from heat or cold, including, but not limited to, live animals, foods, dry ice, flowers, 

biological materials. 

–“Receiver” or “Consignee” refers to the party to whom the shipment is being sent. 

–“Residential” refers to a location that is a home, including a business operating out of a home. 

–“Shipper” refers to the party contracting with UPS for services.

–“Shipment” means one or more packages, or one or more pallets in UPS Worldwide Express 

Freight service, shipped under a single Source Document or UPS Automated Shipping System 

entry to one receiver. 

–“Third-Party Retailers” means locations of The UPS Store®, UPS Authorized Shipping Outlet 

locations, and UPS Alliance Locations (located within Office Depot® and Staples® retail 

locations). 

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–“UPS Automated Shipping System” and “Source Document.” Source Document means a 

shipping document provided by UPS for the purpose of tendering a shipment to UPS for 

transportation. UPS Automated Shipping System means WorldShip®, UPS CampusShip®, UPS 

Internet Shipping, UPS Developer Kit, iShip®, or an approved UPS Ready® solution that meets 

UPS requirements at the time of shipment. The term “UPS Automated Shipping System” and 

“Source Document,” individually or collectively, are sometimes referred to by the term “UPS 

Shipping System.” 

–“UPS Customer Center” means a UPS facility where shippers may tender packages to UPS 

for transportation, and a consignee or other recipient may receive a package Delivery. 

–“UPS Rates” refers collectively to Daily Rates, Standard List Rates, Retail Rates, Alaska and 

Hawaii Rates, Letter Rates, Pak Rates, and UPS 10KG Box® and UPS 25KG Box® Rates.

–“UPS Returns Services” refers collectively to Authorized Return Services, Print Return Label, 

Electronic Return Label, and Print and Mail Return Label, 1 UPS Pickup Attempt, 3 UPS Pickup 

Attempts, UPS Returns® on the Web, UPS Returns® Flexible Access, and UPS Returns®

Exchange. 

–“UPS Smart Label®” as defined here and described in the UPS Guide to Labeling includes but 

is not limited to MAXICODE, postal code bar code, current UPS Routing Code, appropriate UPS 

service level icon, and UPS 1Z tracking number bar code. 

–“UPS Worldwide Express FreightTM Center” means a UPS facility where shippers may tender 

UPS Worldwide Express Freight pallets to UPS for transportation, and a consignee or other 

recipient may receive pallets. 

3. Commodities Handled and Restrictions on Service 

UPS holds itself out to transport general commodities, as usually defined, subject to the following 

restrictions. 

3.1 Items Not Accepted for Transportation 

No service shall be rendered in the transportation of any of the prohibited articles listed in the 

applicable Service Guide or the Terms. 

UPS does not accept for transportation, and shippers are prohibited from shipping: 

–Articles of unusual value, which shall be deemed to include, but are not limited to: 

 Any package with an actual value of more than $50,000; 

 Any pallet with an actual value of more than $100,000; 

 Coins, cash, currency, bonds, postage stamps, money orders, and negotiable 

instruments (such as drafts, bills of exchange, or promissory notes, but excluding 

checks); 

 Unset precious stones, and industrial diamonds; 

 Any article that contains more than 50 percent by weight of gold or platinum, or any 

combination thereof in raw form including, but not limited to, bullion, bars, or scraps of 

these metals. 

–Hazardous waste, defined as a solid waste that meets any of the criteria of the hazardous 

waste as described in 40 C.F.R. § 261.3; 

–Human remains, fetal remains, human body parts, or components thereof; 

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–Common fireworks; 

–Packages with an actual weight of more than 150 pounds, or packages that when measured to 

determine the billable weight exceed 108 inches in length, or exceed a total of 165 inches in 

length and girth [(2 x width) + (2 x height)] combined, or in the case of import shipments, exceed 

130 inches in length and girth [(2 x width) + (2 x height)] combined. If found in the UPS system, 

they are subject to one or more of the following additional charges: Over Maximum Weight, Over 

Maximum Length, or Over Maximum Size; 

–UPS Worldwide Express FreightTM pallets that exceed maximum size or weight restrictions 

(which vary by origin and destination) as set forth at http://www.ups.com/palletmaximums. If 

found in the UPS system, they are subject to an Oversize Pallet Handling Surcharge. 

–Shipments tendered to a Third-Party Retailer containing any hazardous materials requiring 

shipping papers, firearms, or ammunition; 

–UPS Returns® Services shipments containing hazardous materials (except for Limited 

Quantity/Other Regulated Materials Shipments (“ORM-D”) Ground packages, as set forth below), 

or firearms, or requiring Delivery Confirmation Services; and 

–Any other items prohibited by the Service Guide, or ups.com®. 

Shippers are prohibited from shipping and UPS will not accept for transportation shipments 

containing articles that UPS is not authorized to accept or that UPS states in the Terms that it will 

not accept, including when such shipments are tendered for transportation at UPS Customer 

Centers, UPS Worldwide Express Freight Centers or any Third-Party Retailer. 

UPS reserves the right, but is not required, to return to the shipper any shipment containing a 

prohibited article. Such return will be made solely at the shipper’s risk and expense. 

3.2 Maximum Values 

UPS does not accept for service packages with values as set forth below: 

–Any package with an actual value of more than $50,000; 

–Packages with a value of more than $5,000 shipped as a result of a request for service made 

through the internet; 

–Domestic packages with a value of more than $1000 returned via Print Return Label, Print and 

Mail Return Label, Electronic Return Label, or 1 UPS Pickup Attempt Return Services; 

–International shipments with a value of more than $1000 per package or pallet returned via UPS 

Print Return Label, UPS Print and Mail Return Label, Electronic Return Label, 1 UPS Pickup 

Attempt, or 3 UPS Pickup Attempt Return Services (including via UPS Returns on the Web) 

unless a UPS high-value shipment summary is obtained by the shipper or person tendering the 

shipment and signed by the driver upon tender of the shipment; 

–International UPS Import Control® shipments with a value of more than $1000 per package or 

pallet unless a UPS high-value shipment summary is obtained by the shipper or person tendering 

the shipment and signed by the driver upon tender of the shipment; 

–Packages with a value of $1000 or more shipped via a Third-Party Retailer if such packages 

were previously manifested in a UPS Shipping System prior to drop off at the Third-Party Retailer 

or billed using Bill My Account; 

–Packages with a value of more than $500 shipped via a UPS Drop Box; 

–Prepaid Letters with a value of more than $100; 

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–Packages with a value of more than $999 when Shipper Release is selected; 

–Packages with a C.O.D. amount in excess of $500 shipped via a UPS Drop Box; 

–International shipments containing jewelry (not including costume jewelry) having a value of 

more than $500 per package or pallet; 

–UPS Worldwide Express FreightTM Service shipments having a value of more than $100,000 per 

pallet. 

3.3 Prohibited by Law 

No service shall be rendered by UPS in the transportation of any shipment that is prohibited by 

applicable law or regulation of any federal, state, provincial, or local government in the origin or 

destination country. It is the responsibility of the shipper to ensure that a shipment tendered to 

UPS, and any UPS Shipping System entry that the shipper prepares for that shipment, does not 

violate any federal, state, provincial, or local laws or regulations applicable to the shipment. 

3.4 Alcoholic Beverages 

Packages containing alcoholic beverages (wine, beer, or spirits) are accepted for transportation 

only as a contractual service and only from shippers who are licensed and authorized under 

applicable laws to ship alcoholic beverages. To receive service for packages containing alcoholic 

beverages, the shipper must enter into an approved UPS agreement for the transportation of 

wine, beer, or spirits, as applicable. For all packages containing alcoholic beverages, the shipper 

must use Delivery Confirmation Adult Signature Required service requesting an adult signature 

for each package containing alcoholic beverages, and must affix a special UPS alcoholic 

beverages label to each package. For all U.S. inbound import shipments containing alcoholic 

beverages, the receiver must be licensed and authorized to receive the alcoholic beverages. 

UPS does not accept packages containing beer or spirits for delivery to a consumer. It is the 

responsibility of the shipper to ensure that a package tendered to UPS does not violate any 

federal, state, or local laws or regulations applicable to the package. 

UPS reserves the right to dispose of any alcoholic beverages tendered for shipment which 

shippers are prohibited from shipping, which UPS is not authorized to accept, which UPS states 

that it will not accept, or which UPS has a right to refuse. UPS reserves the right to discontinue 

service to any shipper for, among other reasons, tendering a package containing alcoholic 

beverages that does not comply with all applicable laws or the Terms. 

3.5 Biological Materials 

UPS accepts packages containing “Biological Substance, Category B” as defined in 49 C.F.R. 

§ 174.134, which are prepared in accordance with all aspects of 49 C.F.R. § 173.199. 

Transportation of other biological materials is limited, must be prearranged, and will only be 

provided under the following conditions: the shipper has received prior written authorization from 

UPS for the specific package tendered; and the shipper requests service in accordance with the 

conditions set forth in the written authorization from UPS for the package tendered. Any package 

containing biological materials shall be considered a Perishable Commodity. 

3.6 Firearms and Ammunition 

UPS accepts packages containing firearms (as defined by Title 18, Chapter 44, and Title 26, 

Chapter 53 of the United States Code) only (a) between licensed importers, licensed 

manufacturers, licensed dealers, and licensed collectors (as defined in Title 18, Chapter 44 of the 

United States Code), and government agencies; and (b) where not otherwise prohibited by 

federal, state, or local law from (i) an individual to a licensed importer, licensed manufacturer, 

licensed dealer or licensed collector; and (ii) from a licensed importer, licensed manufacturer, 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 29 of 232 Pg ID 29
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licensed dealer, or licensed collector to an individual. The shipper shall comply with and shall 

ensure that each shipment containing firearms complies with all federal, state, and local laws 

applicable to the shipper, recipient, and package. 

–The shipper must use Delivery Confirmation Adult Signature Required service for each package 

containing a firearm (including handguns). UPS, in its sole discretion, may require the shipper to 

select a UPS Next Day Air® Service for any package containing a firearm. Handguns (as defined 

by 18 U.S.C. § 921) will be accepted for transportation only via UPS Next Day Air Services. 

–Firearms (including handguns) are not accepted for transportation via UPS Drop Boxes or UPS 

Internet Shipping, in response to a request for UPS On-Call Pickup® service, or when presented 

for shipment at any Third-Party Retailer. UPS Returns® Services are not available for packages 

containing firearms. 

–Small arms ammunition, as defined in 49 C.F.R. § 173.59, will be transported only when 

packaged and labeled in compliance with 49 C.F.R. § 172 (Hazardous Materials). Ammunition 

may not be shipped in the same package as a firearm. 

–Firearm parts, which do not constitute firearms as defined under federal law (including without 

limitation Title 18, Chapter 44, and Title 26, Chapter 53 of the United States Code), and which 

otherwise comply with federal, state, and local law, will be accepted for transportation. 

–Firearms (including handguns) and firearm parts are not accepted for shipment internationally. 

See www.ups.com/content/us/en/resources/ship/packaging/guidelines/firearms.html or contact 

UPS for more information. 

3.7 Food Transport; Assumption of Legal Responsibility 

Shipments containing “food,” as defined in section 201(f) of the Federal Food, Drug, and 

Cosmetic Act, will be accepted for transportation only according to the following terms. Shipper 

assumes all responsibility with respect to establishing and maintaining all records required under 

21 C.F.R. Part 1 Subpart J §§ 1.326-1.363. In so doing, shipper assumes the legal responsibility 

under 21 C.F.R. § 1.363 for establishing and maintaining records that would otherwise be 

required to be maintained by UPS. Shipper agrees its records will comply with 21 C.F.R. § 1.352 

and shall identify the immediate recipient of the transported food; the origin and destination 

points of shipment; the date the shipment is received and the date released; the number of 

packages shipped; a description of the freight describing the type of food received and released; 

and the route of movement. Shipper agrees expressly to make all records required by 21 C.F.R. 

§ 1.352 available to FDA as required by 21 C.F.R. § 1.361. Shipper commits, and recognizes 

that it has the responsibility, to ensure that all such records are maintained consistent with the 

record retention requirements provided in 21 C.F.R. § 1.360 and the record availability 

requirements provided in 21 C.F.R. § 1.363. Shipper agrees that within 45 days of the date of 

shipment, Shipper will obtain or request from UPS any information needed from UPS to satisfy 

Shipper’s responsibility to establish and maintain records. Shipper recognizes that the foregoing 

obligations with respect to establishing and maintaining records cannot be terminated. Shipper 

expressly agrees to immediately assume responsibility to establish and maintain records as 

provided in this paragraph, regardless of any FDA-designated compliance date for any provision 

of 21 C.F.R. Part 1 Subpart J. 

3.8 Hazardous Materials Service 

Hazardous Materials, defined as those materials regulated under Title 49 of the Code of Federal 

Regulations (49 C.F.R.) (excluding Limited Quantity/Other Regulated Materials (ORM-D) Ground 

shipments, as referenced below), and Dangerous Goods, defined as those materials regulated 

by the International Civil Aviation Organization (ICAO) and published in the International Air 

Transport Association (IATA) Dangerous Goods Regulations (collectively referred to as 

“Hazardous Materials,” or “Dangerous Goods,” or “International Dangerous Goods”), are 

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accepted for transportation only as a contractual service and in accordance with the UPS Guide 

for Shipping Ground and Air Hazardous Materials, or the UPS Guide for Shipping International 

Dangerous Goods. To receive Hazardous Materials or Dangerous Goods service, the shipper 

must sign and agree to the provisions set forth in an approved UPS agreement relating 

specifically to the transportation of Hazardous Materials, Dangerous Goods, or International 

Dangerous Goods (“Hazardous Materials Agreement”). Contact UPS for specific information, 

including a list of “Common Items That May Be Classified as Hazardous Materials.” 

An additional charge will be assessed for each Hazardous Materials shipment. UPS may also 

assess an additional surcharge for packages or pallets containing certain types of Hazardous 

Material. Applicable surcharges are described at ups.com. 

It is the shipper’s responsibility to determine if a shipment contains a Hazardous Material and to 

properly classify, label, mark, and package it in accordance with applicable governmental 

regulations. When required, the shipper is responsible for ensuring that all of its employees 

involved in the preparation of Hazardous Materials for transport are properly trained, tested, and 

certified in accordance with 49 C.F.R. Part 172.700 through 172.704, or with IATA (Section 1.5) 

and for ensuring that a program exists for the retraining, testing, and certification as required by 

these rules. 

All packaging used by the shipper for the transportation of Hazardous Materials, when required 

by regulation, must pass UN performance testing in accordance with 49 C.F.R. Part 178.602 

through 178.609 or IATA (Section 6.0). 

The shipper must use a software system, such as the most current version of WorldShip® that is 

acceptable to UPS for the preparation of documents for shipping Hazardous Materials, or an 

alternative method determined by UPS in its reasonable discretion to perform the same 

functions. UPS will provide shippers, upon request, a list of vendors who provide acceptable 

software systems. 

UPS reserves the right to refuse to accept, to return, or to dispose of, in compliance with 

applicable laws and regulations, any Hazardous Material that it determines not to have been 

prepared in accordance with the UPS Guide for Shipping Ground and Air Hazardous Materials, 

the UPS Guide for Shipping International Dangerous Goods, and all applicable governmental 

laws and regulations. The shipper agrees to reimburse UPS for any costs or expenses incurred 

as a result of any improperly packed or prepared Hazardous Materials which shipper tenders to 

UPS. In addition, the shipper agrees to reimburse UPS for any costs or expenses incurred by 

UPS if Hazardous Materials tendered by the shipper are refused by the shipper upon return or 

cannot otherwise be delivered for any reason including, but not limited to, wrong delivery address 

or refusal of receiver to accept delivery. 

UPS reserves the right, in its sole discretion and without prior notice to the shipper, to dispose of 

any international shipment containing Dangerous Goods refused by the receiver or which for any 

other reason cannot be delivered. Shipper shall be responsible for all disposal fees. 

The shipper agrees to indemnify, defend, and hold harmless UPS, its parent corporation, and 

affiliated companies, their officers, directors, employees, agents, and their successors and 

assigns, from all claims, demands, expenses (including reasonable attorney’s and consultants’ 

fees), liabilities, causes of action, enforcement procedures, and suits of any kind or nature 

brought by a governmental agency or any other person or entity arising from or relating to the 

transportation of a Hazardous Materials shipment, from the shipper’s breach of the Hazardous 

Materials Agreement or the Terms, or from the shipper’s non-compliance with governmental laws 

or regulations applicable to the transportation of Hazardous Materials whether such action is 

brought by a governmental agency or other person or entity. Under no circumstances shall UPS 

be liable for special, incidental, or consequential damages arising from the transportation of a 

Hazardous Materials shipment. 

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Pursuant to 49 C.F.R. Part 173.30, in the event the shipper loads any UPS vehicle, the shipper 

agrees to segregate Hazardous Materials in accordance with 49 C.F.R. Part 177.848 and 

properly secure Hazardous Materials in accordance with 49 C.F.R. Part 177.834. 

UPS does not accept Hazardous Materials in any amounts that require placarding under 49 

C.F.R. Part 172, Subpart F. The shipper agrees not to tender Hazardous Materials to UPS in 

any amount for a single vehicle that would require placarding in accordance with 49 C.F.R. Part 

172, Subpart F. 

UPS reserves the right to discontinue or terminate service immediately with respect to the 

transportation of Hazardous Materials if the shipper fails to comply with any provisions of the 

Terms, or any applicable government regulations (including Limited Quantity/ORM-D shipments 

that are tendered without the proper shipping documentation). If a shipper tenders an 

undeclared Hazardous Materials shipment to UPS, UPS shall not be liable for the shipment in the 

event of loss, damage, delay, or misdelivery, nor shall UPS be liable for any special, incidental, 

or consequential damages. 

If the shipper ships Hazardous Materials from more than one location, and the shipper fails to 

comply with any provisions of the Terms, the Hazardous Materials Agreement, or any 

governmental regulations, UPS may, in its sole discretion, terminate all of the shipper’s shipment 

locations or limit such termination to those locations where the failure to comply occurred. 

Shippers are prohibited from shipping and UPS will not accept for transportation shipments 

containing any Hazardous Materials requiring shipping papers (defined as those materials 

regulated under Title 49 of the Code of Federal Regulations) or Dangerous Goods requiring 

Shipper’s Declaration for Dangerous Goods documents, when such shipments are presented for 

shipment at UPS Customer Centers, or Third-Party Retailers. Hazardous Materials requiring 

shipping papers cannot be picked up via UPS On-Call Pickup® service, or retrieved via any UPS 

Returns® Service, except as a contractual service. 

Additional terms applicable to the shipment of Hazardous Materials are set forth in the UPS 

Guide for Shipping Ground and Air Hazardous Materials, and the UPS Guide for Shipping 

International Dangerous Goods, the terms of which are each incorporated here by this reference 

and available at http://www.ups.com/content/us/en/resources/ship/hazardous. 

3.9 Dry Ice 

Packages containing dry ice (carbon dioxide, solid) as a refrigerant, but no other Hazardous 

Materials, are accepted for transportation within the United States via UPS Ground and UPS Air 

Services (provided such packages are prepared in accordance with all applicable governmental 

regulations) without a Hazardous Materials Agreement. Packages containing Hazardous 

Materials that use dry ice (carbon dioxide, solid) as a refrigerant are accepted for transportation 

within the United States via UPS Ground and Air Services only as a contractual service. Any 

package containing dry ice will be considered a Perishable Commodity. Packages containing dry 

ice may be tendered for shipment at locations of The UPS Store®, where such services are 

available. A contract is required for all international shipments of dry ice. 

3.10 Limited Quantity/ORM-D Packages 

Limited Quantity/ORM-D packages are accepted for transportation without Hazardous Materials 

shipping papers within the 48 contiguous United States via UPS Ground or UPS Hundredweight 

Service® when properly classified, packaged, and marked. UPS Standard to Canada and UPS 

Ground (Intra-Alaska and Intra-Oahu) services are available for Limited Quantity/ORM-D 

shipments without a contract, provided the shipper has reviewed the required checklist and 

service restrictions with a UPS representative. Limited Quantity/ORM-D packages shipped via 

UPS Air Services and UPS 3 Day Select® within the United States and Puerto Rico are accepted 

for transportation on a contractual basis only. 

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3.11 Hazardous Waste, Mercury, and Mercury-Containing Waste 

Packages containing hazardous waste, defined as a solid waste that meets any of the criteria of 

hazardous waste as described in 40 C.F.R. § 261.3, are not accepted for transportation. 

UPS’s acceptance for transportation of any elemental mercury, mercury-containing material, or 

used mercury-containing device (including, but not limited to, medical devices, spent fluorescent 

lamps, thermostats, or thermometers) is limited, must be prearranged, and will only be provided 

pursuant to prior written authorization from UPS upon satisfaction of certain requirements 

including appropriate packaging and financial assurances. 

3.12 Live Animals 

UPS provides service on a limited basis for some types of live animal shipments. (The term 

“animal” as used here refers to anything living, except plants.) Live animals may be shipped only 

pursuant to the restrictions and conditions set forth on ups.com regarding Shipping Live Animals. 

A live animal shipment will be considered a Perishable Commodity. Access 

http://www.ups.com/content/us/en/resources/ship/packaging/guidelines/animals.html or contact 

UPS for information regarding shipping live animals. 

3.13 Perishable Commodities 

UPS does not provide a protective service for the transportation of Perishable Commodities. 

Such commodities will be accepted for transportation solely at the shipper’s risk for any damage 

arising from the perishable nature of the item. Shippers shall not file claims for, and UPS shall 

not be liable to shippers or any third parties for, any damage arising from the transportation of 

Perishable Commodities, regardless of whether the shipment is delivered pursuant to an 

applicable UPS Service Guarantee or is delayed in transit. UPS reserves the right to dispose of 

any shipment in the UPS system containing a Perishable Commodity that UPS deems in its sole 

discretion to be of no value, unsafe or unsanitary. 

3.14 Pharmaceuticals 

The shipper shall comply with and shall ensure that each shipment containing pharmaceutical 

products complies with all applicable federal, state, provincial, and local laws and regulations 

governing the dispensing, shipment or tender of shipment of pharmaceutical products. 

3.15 Portable Electronic Devices 

UPS transports shipments containing radio frequency identification devices (RFID), 

ultrawideband devices (UWB), and other portable electronic devices (PED) only when such 

devices are in an inactivated state or otherwise in compliance with applicable law including 14 

C.F.R. § 91.21, 14 C.F.R. § 121.306, or 47 C.F.R. § 15.521(a). 

3.16 Tobacco Products 

Shipments containing tobacco or tobacco products, as those terms are variously defined under 

applicable state law (“Tobacco Product Shipments”), are accepted for transportation only from 

shippers who are licensed and authorized to ship tobacco and tobacco products pursuant to 

applicable laws. Tobacco Product Shipments shipped to a consumer will only be accepted for 

transportation as a contractual service. However, because UPS prohibits shipments of cigarettes 

to consumers under any circumstances, UPS does not offer a contractual service for the delivery 

of cigarettes to consumers. To receive service for Tobacco Product Shipments shipped to a 

consumer, the shipper must sign and agree to the provisions set forth in an approved UPS 

agreement for the transportation of tobacco products. For all other service for Tobacco Product 

Shipments, the receiver must be licensed and authorized to receive tobacco or tobacco products 

pursuant to all applicable federal, state, provincial, or local laws or regulations, and the shipment 

must conform to the terms, conditions, restrictions, and prohibitions set forth at 

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www.ups.com/tobacco at the time of shipping. It is the responsibility of the shipper to ensure that 

a shipment tendered to UPS, including a Tobacco Product Shipment, does not violate any 

federal, state, provincial, or local laws or regulations applicable to the shipment. 

UPS reserves the right to refuse to accept, transport, or deliver any Tobacco Product Shipment 

that UPS, in its sole discretion, determines does not comply with UPS requirements for the 

shipment or any applicable law or regulation, and to discontinue any or all service to any shipper 

for, among other reasons, tendering such a shipment. UPS reserves the right to dispose of any 

Tobacco Product Shipment that shippers are prohibited from shipping, that UPS is not authorized 

to accept, that UPS states that it will not accept, or that UPS has a right to refuse. 

4. Provisions for Export and Customs Clearance of International Shipments 

The shipper (or the party tendering an international shipment to UPS for service, referred to for 

purposes of this Section 4 as “shipper”) must provide UPS with all documentation and 

information required by the laws of the origin and destination countries for export and import of 

shipments (i.e., for export and customs clearance). The shipper is responsible for determining 

export and import licensing or permitting requirements for a shipment, obtaining any required 

licenses and permits, and ensuring that the consignee is authorized by the laws of the origin and 

destination countries to receive the shipment. By tendering an international shipment for service 

and providing UPS with documentation (including any Source Documents), the shipper certifies 

that the documentation includes all required licenses and permits, that the statements in that 

documentation and any other information that the shipper provides to UPS relating to exportation 

and importation are complete, true, correct, and in compliance with the laws of the origin and 

destination countries, and that the consignee is authorized by the laws of the origin and 

destination countries to receive the shipment. Furthermore, the shipper understands that civil 

and criminal penalties including seizure and forfeiture, may be imposed for failing to provide UPS 

with all required documentation, licenses, permits, statements, and information, for making 

inaccurate, false, or fraudulent statements, or for violating U.S. or other country laws regulating 

exports or imports (see, e.g., 13 U.S.C. § 305; 18 U.S.C. §§ 545, 554 and 1001; 19 U.S.C. 

§§ 1595a and 1592; 22 U.S.C. § 401; and Subchapter C of 15 C.F.R. (i.e., The Export 

Administration Regulations)). 

When an international shipment is tendered to UPS, UPS is thereby appointed as the agent for 

performance of customs clearance in the destination country to the extent allowed by law. The 

shipper shall provide all Powers of Attorney and other authorizations required by applicable law 

for UPS to serve as the shipper’s agent to perform customs clearance in the destination country. 

UPS is specified as the nominal consignee for the purpose of designating a customs broker to 

perform customs clearance. Local authorities may require documentation confirming that UPS 

has been designated as the nominal consignee. 

Fines, penalties, liquidated damages, storage charges, or other expenses incurred as a result of 

an action by U.S. Customs and Border Protection (or any other U.S. or other country’s 

government agency regulating imports or exports), or as a result of the failure of the shipper or 

consignee to provide complete, true, and correct documentation, statements, or information 

required by the laws of the origin and destination countries (including the failure to obtain a 

required license or permit) will be charged to the shipper or consignee along with any applicable 

duties, fees, or taxes, and any applicable late payment fees assessed by UPS. Unless a written 

agreement between UPS and the shipper specifies otherwise, UPS reserves the right in its sole 

discretion to charge the shipper or consignee for any such fines, penalties, liquidated damages, 

storage charges, expenses, duties, fees, taxes, or late payment fees. Regardless of any such 

written agreement specifying otherwise, in the event of non-payment by the consignee, the 

shipper is liable for all charges. 

The shipper agrees to indemnify, defend, and hold harmless UPS, its parent corporation, and 

affiliated companies, their officers, directors, employees, agents, and their successors and 

assigns, from any and all claims, demands, expenses, or liabilities including, but not limited to, 

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fines, penalties, liquidated damages, storage charges, duties, fees, taxes, late payment fees, or 

other money due, arising from the transportation, importation, exportation, or customs clearance 

of shipments on behalf of the shipper, or arising from the shipper’s noncompliance with the laws 

of the origin and destination countries, or UPS requirements applicable to the shipment. 

UPS provides routine customs clearance through UPS Supply Chain Solutions® brokerage 

offices designated by UPS for handling customs clearance of shipments at no additional charge, 

except for UPS StandardTM to and from Canada shipments, for which a brokerage service charge 

applies. Other UPS Supply Chain Solutions customs brokerage offices charge fees for the 

clearance of packages and freight. For UPS Standard to Mexico, customs clearance by UPS 

Supply Chain Solutions® is required. Failure to do so will result in packages automatically 

returned to shipper. 

Additional charges may apply for complex customs clearance procedures, which include, but are 

not limited to, the following: 

–Clearance procedures involving a government agency other than U.S. Customs and Border 

Protection; 

–Customs Bonds; 

–Drawbacks; 

–Formal entries involving more than three tariff lines; 

–Live Entries; 

–Country of Origin Marking; or 

–Temporary Import Bonds (T.I.B.). 

UPS is under no obligation, unless the customer requests in writing and UPS agrees in writing, to 

undertake any pre- or post-importation action including, but not limited to, obtaining binding 

rulings, advising of liquidations, filing protests, or filing petitions for relief. 

UPS may prepay duties, fees, or taxes on behalf of the payer. For importation into the United 

States, a fee will be assessed and billed to the importer. A fee may also apply for shipments to 

other countries. 

For any claims arising from import, export or customs clearance activities, the liability of UPS 

(including UPS Supply Chain Solutions) shall be limited to the lesser of (i) $50 per entry, filing, or 

transaction; or (ii) the amount of fees paid to UPS for such entry, filing, or transaction. 

4.1 Electronic Export Information 

If Electronic Export Information (EEI) is required to be filed through the Automated Export 

System (AES) under the Foreign Trade Regulations of the U.S. Bureau of the Census (“Census”) 

(i.e., Part 30, 15 C.F.R.), and the shipper has not filed the EEI and provided an Internal 

Transaction Number (ITN) to UPS to confirm that an EEI transaction was submitted to Census by 

the shipper accepted and is on file in the AES, UPS will electronically file the required EEI on 

behalf of the shipper, provided that all information required to file the EEI is supplied by the 

shipper in the UPS Shipping System or other export documentation and UPS has received 

proper authorization or a Power of Attorney from the shipper to complete and file the EEI. A 

processing fee will be assessed and billed to the shipper. 

4.2 Certificate of Origin 

UPS may, based solely on information that the shipper furnishes, prepare a Certificate of Origin 

for goods manufactured and originating within the United States on behalf of the shipper when 

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one is required but not included with the export documents provided by the shipper. When 

authorizing UPS to prepare a Certificate of Origin, the shipper certifies that the information it 

provides to UPS is complete, true, and correct and that the completed Certificate of Origin 

complies with the laws of each country where a claim will be made that the goods are 

manufactured and originate in the United States. A processing fee will be assessed and billed to 

the shipper. 

4.3 UPS Paperless® Invoice Service 

A shipper must register with UPS in advance of shipping to use UPS Paperless Invoice service, 

where such services are available. By using UPS Paperless Invoice service, the shipper 

authorizes UPS to use the shipper’s letterhead and electronic signature to prepare true, correct, 

and paperless commercial invoices that reflect, in all material respects, the shipper’s sale 

transactions of merchandise to its buyers (i.e., the “Sold To” Parties) necessary to expedite in 

accordance with law the export and customs clearance of international shipments. The shipper 

shall provide to UPS in advance all required information including, but not limited to, the true and 

accurate price at which the merchandise was sold to the “Sold To” Party, any required additions 

to customs value (e.g., dutiable commissions, royalty/license fees, assists, packing costs, and 

proceeds of subsequent sales), the currency of the sale, country of origin, terms of sale, the 

quantities, ultimate consignee, and a complete commercial description of the merchandise. By 

using the service, shipper represents and certifies that any paperless commercial invoice that 

UPS prepares is true and accurate, which means that it is, in all material respects, an electronic 

copy of the same commercial invoice provided to the buyer. The shipper shall have an 

affirmative, non-delegable duty to disclose to UPS any and all required commercial invoice 

information, and to ensure its accuracy and completeness. The shipper must provide timely 

upload of PLD to use UPS Paperless Invoice service. 

4.4 Pre-Release Notification for Import Shipments 

A shipper or consignee may request that UPS notify the consignee prior to submission of a U.S. 

import shipment to U.S. Customs and Border Protection so that the importer may validate the 

classification, valuation, or other import information. An additional fee applies for this service and 

will be billed to the importer or to the shipper when the shipper is selected as the payer of the 

duties and taxes for the shipment. 

4.5 Record-Keeping 

The shipper agrees and consents that UPS may preserve a record of the carriage for an 

international shipment using means other than producing a copy of the air waybill. The shipper 

has a duty to and is solely liable for maintaining all records as required under the export and 

customs or other laws of the origin and destination countries, unless otherwise agreed to in 

writing. UPS assumes no responsibility to act as a record-keeper or record-keeping agent for the 

shipper. 

5. UPS Import Control®

UPS Import Control service allows a shipper to process an import shipment, including 

commercial invoice. Where available, a shipper may use UPS Import Control service to create a 

Print Import Label, Electronic Import Label, or Print and Mail Import Label to provide to the 

sender or party tendering the shipment to UPS, or a shipper may request 1 UPS Pickup Attempt 

or 3 UPS Pickup Attempts to request that UPS make pickup attempts to retrieve import 

shipments from a sender’s address. 3 UPS Pickup Attempts is not available for UPS Worldwide 

Express FreightTM. UPS Import Control is available only in countries where UPS pickup services 

are available. An additional charge will be assessed for each UPS Import Control unique label. 

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UPS Import Control is available for packages and pallets processed through UPS CampusShip®, 

UPS Internet Shipping, or UPS Developer Kit and also for packages only, processed through 

WorldShip® or an approved UPS Ready® solution. 

Shipments containing certain items are prohibited from being shipped and are not accepted by 

UPS for UPS Import Control® service including, but not limited to, Hazardous Materials 

shipments requiring shipping papers, firearms, or shipments requiring Delivery Confirmation 

Services. C.O.D. service is not available for UPS Import Control shipments. 

The maximum actual or declared value for each UPS Import Control shipment is $50,000 per 

package and $100,000 per pallet, provided that, for any UPS Import Control package or pallet 

with an actual or declared value in excess of $1000, the shipper must ensure that a UPS highvalue shipment summary is generated and signed by the UPS driver upon tender of the shipment 

to UPS. If no high-value shipment summary is obtained and signed, the maximum actual or 

declared value of each such package or pallet is limited to $1000. 

Notwithstanding anything herein to the contrary, for all UPS Import Control shipments tendered 

to UPS for export from the U.S., that transit the U.S., or that contain U.S.-origin goods, the 

sender or tendering party is the exporter for purposes of the Export Administration Regulations 

(“EAR”), and it shall be responsible for determining licensing authority (license, license exception, 

or NLR) and obtaining the appropriate license or other authorization as provided in Section 4 

(Provisions for Export and Customs Clearance of International Shipments). In no event shall a 

party arranging for UPS Import Control service provide a writing assuming responsibility for 

determining licensing requirements and obtaining license authority for any UPS Import Control 

shipment to the tendering party. UPS does not agree to serve as the exporter for purposes of 

the EAR. 

6. Right of Inspection 

UPS reserves the right in its sole discretion to open and inspect any shipment tendered to it for 

transportation, but is not required to do so. 

7. Refusal of Service 

UPS reserves the right to refuse to provide service, among other reasons, for any shipment 

which by reason of the dangerous or other character of its contents may, in the sole judgment of 

UPS, soil, taint or otherwise damage other shipments or UPS’s equipment, or which is improperly 

or insecurely packed or wrapped, as determined by UPS in its sole judgment. 

Before accepting any shipment, UPS reserves the right to require sufficient verification, as 

determined by UPS in its sole discretion, of the shipper’s name and address, or any other 

information necessary to accept the shipment for service. UPS reserves the right to refuse to 

provide service for any shipment or to or from any location, or to provide alternative service 

arrangements, or to intercept, hold or return any shipment when, among other reasons, UPS, in 

its sole discretion, determines that it is unsafe or economically or operationally impracticable to 

provide service, that its services are being used in violation of federal, state, or local law, or for 

fraudulent purposes, or when the account of the person or entity responsible for payment is not 

in good standing. 

8. Packaging 

It is the responsibility of the shipper to ensure that proper packaging is used and that contents 

are adequately and securely packed, wrapped, and cushioned for transportation. Shipments 

must be so packed or wrapped as to meet UPS’s published standards related thereto set forth in 

the Service Guide, or on ups.com, and as to pass tests set forth in the International Safe Transit 

Association (“ISTA”) Procedure 3A, Procedure for Testing Packaged Products, published by 

ISTA. In addition, any tested product must be free from damage and the packaging must afford 

reasonable protection as determined by UPS in its sole judgment. 

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Shipments containing goods of high value or high risk, including without limitation jewelry, 

pharmaceuticals, computers, hand-held electronic devices, mobile telephones, and electronic 

components of these, must not have labels, customized shipping labels (including as created in a 

UPS Automated Shipping System), markings, logos, or other written notice of contents contained 

within the package. 

The use of UPS-provided packaging is not a guarantee that an item is sufficiently packaged for 

transportation. UPS does not provide special handling for shipments with “Fragile,” orientation 

markings (e.g., “UP” arrows or “This End Up” markings), or any other similar such markings. 

When shipping media of any type containing sensitive personal information (such as personal 

financial or health information), it is recommended that the shipper retain a copy of the data and 

secure the data on the media through encryption or other technological means. UPS is not liable 

or responsible for loss of, damage to, or irretrievability of data stored on media of any type, or for 

loss of information, including without limitation personal, health or financial information. For the 

shipment of electronic media, or for breakable items, see the packaging guidelines located at 

ups.com. The guidelines advise against the use of Express Envelopes, Express Paks, or 

Express Pad Paks to ship sensitive personal information or breakable items. 

UPS Worldwide Express FreightTM shipments must be palletized, stackable, able to be lifted by 

forklift, and shrink-wrapped or banded to a skid. Shipper must ensure that pallets and packaging 

comply with all applicable laws and regulations of the origin and destination country. 

9. Use of UPS-Provided Materials and Services 

UPS-provided materials including, but not limited to, packaging materials and supplies, 

envelopes, labels, label printers, shipping documents, publications and products are provided 

solely for the use of UPS shippers to obtain UPS services on their behalf and to interact with 

UPS. Any other use of such UPS-provided materials is strictly prohibited. 

UPS Express® Envelopes, Express Paks, Express Boxes, Express Tubes, UPS 10KG Box® and 

UPS 25 KG Box® may not be used for UPS Ground, UPS StandardTM, UPS 3 Day Select®, or 

UPS Worldwide Expedited® shipments. 

Under no circumstances may a shipper sell any UPS-provided materials, products, or services to 

any third party without prior written authorization from UPS. 

A weekly charge applies for use of UPS-provided thermal label printers. 

10. Use of UPS Electronic Information Systems 

Use of UPS electronic information systems to which shippers are granted access by UPS and 

which are accessed by means of hardware, software, or internet interfaces, including UPS 

Shipping Systems, are subject to and will be governed by the terms in effect at the time of 

shipping for the relevant system, including without limitation, the UPS Technology Agreement, 

the iShip® Master Enterprise Service Agreement, the ConnectShip® End User License 

Agreement, or that agreement licensing use of a UPS Ready® solution. 

11. Timely Upload of PLD 

The shipper must provide Timely Upload of Package Level Detail (“PLD”) to UPS. Timely Upload 

of PLD as used in these Terms refers to the electronic transmission of all applicable PLD 

information to UPS at or before the time that shipments are tendered to UPS. PLD includes, but 

is not limited to, consignee’s full name, complete delivery address, and shipment dimensions and 

weight. 

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12. ZIP CodeTM/Postal Code Information 

The receiver’s ZIP CodeTM is a required part of the address for domestic shipments. When 

available, ZIP+4TM should be used. The receiver’s postal code, telephone number, and contact 

name are required parts of the address for international shipments. 

13. P.O. Boxes 

UPS does not provide Delivery to a P.O. Box. The shipper must make every effort to obtain a 

street address. If the shipper should use a P.O. Box address, the recipient’s telephone number 

must be included. A package addressed to a P.O. Box may experience delays, is not covered by 

any UPS Service Guarantee, and is subject to an Address Correction charge. Army Post Office 

(APO) and Fleet Post Office (FPO) addresses are not accepted. 

14. UPS Customer Center and UPS Worldwide Express FreightTM Center 

Before accepting a shipment tendered for transportation or releasing any shipment at a UPS 

Customer Center or a UPS Worldwide Express Freight Center to a consignee or other recipient, 

UPS reserves the right to require sufficient verification, as determined by UPS in its sole 

discretion, of the shipper’s or recipient’s name, address, authorization to ship or receive the 

shipment, or any other information UPS deems necessary to accept or release the shipment in 

its sole discretion. Persons tendering or picking up shipments on behalf of a business may be 

required to provide identification issued by the business and a government-issued identification. 

A residential consignee will be required to provide a government-issued identification. UPS 

reserves the right to require payment to be made at Customer Centers and UPS Worldwide 

Express Freight Centers by payment card only. 

15. Third-Party Retailer 

The UPS Store® locations are independently owned and operated by licensed franchisees of The 

UPS Store, Inc., a subsidiary of United Parcel Service, Inc., and are not agents of UPS. Other 

Third-Party Retailers are independently owned and operated businesses and are not agents of 

UPS. UPS assumes no liability other than to the Third-Party Retailer as the shipper of the 

package, for lost, damaged or delayed packages sent via the Third-Party Retailer. Any such 

liability to the Third-Party Retailer is subject to the limitations set forth in the Terms. All inquiries 

regarding packages shipped via any Third-Party Retailer must be directed to the Third Party 

Retailer that shipped the package. UPS will deal solely with the Third-Party Retailer in all 

matters concerning packages shipped via any Third-Party Retailer including, but not limited to: 

tracking/tracing requests; claims and guarantees; C.O.D. preparation and remittance; return of 

undeliverable packages; proper packaging and labeling; and billing. Even if UPS responds 

directly to customers of the Third-Party Retailer regarding tracking requests, UPS will not be 

liable to those customers. The Third-Party Retailer is solely responsible for the issuance of any 

refunds and claims to those who shipped packages via the Third-Party Retailer. For any 

package shipped via the Third-Party Retailer with a declared value in excess of $1000, the ThirdParty Retailer must provide a copy of the high-value control log to UPS at the time of tender of 

the package. The Third-Party Retailer shall not ship any articles which UPS does not accept for 

transportation. The Third-Party Retailer shall indemnify and hold harmless UPS in any action 

against UPS arising from the loss, damage, or delay of a package shipped via the Third-Party 

Retailer. 

16. Pickup Services–Scheduled 

UPS offers the following Scheduled Pickup Services: 

–Daily Pickup: When Daily Pickup service is selected, UPS will call on shipper’s location once 

each business day to pick up packages. UPS may not call upon a location on any day in which 

the account indicates that there are no packages available for pickup. 

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–Daily On-Route Pickup: When Daily On-Route Pickup service is selected, UPS will call at 

shipper’s location each business day to pick up packages while making deliveries in shipper’s 

area. 

–Day-Specific Pickup: When Day-Specific Pickup is selected, UPS will call on shipper’s location 

each business day as preselected by shipper. Shipper may select up to four business days per 

week for Day-Specific Pickup.

–UPS Smart Pickup®: When UPS Smart Pickup is selected, UPS will call on shipper’s location 

any business day when the shipper transmits PLD using the current version of WorldShip®, UPS 

CampusShip®, or UPS Internet Shipping by the deadline designated by UPS, or if shipper has 

scheduled a pickup by telephone or through ups.com prior to the deadline designated by UPS. 

For Daily Pickup, Daily On-Route Pickup, and Day-Specific Pickup, a weekly service charge 

based on the account’s weekly billing total, as reflected in the UPS billing system, will be 

assessed. The weekly billing total may not necessarily reflect all packages tendered during a 

calendar week. For UPS Smart Pickup, a weekly service charge will be assessed. 

Scheduled Pickup Services are not available for UPS Worldwide Express Freight service. 

17. UPS On-Call Pickup® Service 

When UPS On-Call Pickup Service is requested by the shipper, UPS will arrange (where 

reasonably practicable) a pickup at the shipper’s location. An additional charge for On-Call 

Pickup Service will be assessed. 

On-Call Pickup Service from a Residential location will be assessed an additional surcharge for 

residential pickup. If the Residential location is in a remote or less accessible area as designated 

by UPS, an additional surcharge for extended area or remote Residential pickup also will apply. 

On-Call Pickup Service must be requested for each UPS Worldwide Express FreightTM shipment 

pickup or drop-off (for door-to-door and non door-to-door services), and may not be combined 

with a package pickup. No additional charge for On-Call Pickup Service applies to UPS 

Worldwide Express Freight service. 

18. Saturday Pickup; Processing Fee 

UPS offers Saturday pickup of UPS Air Services packages and UPS Hundredweight Air Services 

shipments for Delivery in the United States and Puerto Rico where such services are available. 

The shipper should contact UPS for information regarding UPS’s Saturday pickup area. UPS Air 

Services shipments picked up on Saturday receive the same delivery commitment as UPS Air 

Services shipments picked up on Friday. Saturday pickup service is provided by the following 

methods: 

–A shipper may request Saturday pickup via UPS On-Call Pickup service by contacting UPS on 

each Saturday, excluding holidays, on which the service is needed. 

–At the shipper’s option, UPS will call at the shipper’s premises every Saturday, excluding 

holidays, to pick up qualifying shipments. A surcharge will be assessed if UPS calls at the 

shipper’s premises on Saturday and there are no packages to be picked up on that day. 

An additional charge will be assessed for each UPS Air Services package or UPS 

Hundredweight Air Services shipment processed using a UPS Shipping System, tendered to 

UPS, or tendered to a Third-Party Retailer on a Saturday, in addition to any applicable UPS OnCall Pickup® charge. 

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19. Drop Shipment 

A unique Drop Shipper account number will be assigned to approved shippers and must be used 

solely for the origin and destination locations as specified in the UPS Drop Ship Letter of 

Understanding or as required by UPS. 

UPS reserves the right to refuse any Drop Shipment request, in its sole discretion, including, but 

not limited to, any Drop Shipment that is operationally or economically impracticable to transport. 

A request for Drop Shipment service is not reasonable unless the shipper makes a prior 

arrangement with UPS, agreed to in advance by UPS, as to timing, location, and volume of the 

Drop Shipment. 

When a shipper, through prior arrangements with UPS, tenders packages at UPS’s receiving 

stations with a return address requiring a movement greater than a Zone 2 movement from the 

point of tender, any undelivered packages will be returned automatically and will be charged at 

the rate applicable between the point of tender and the return address. The effective UPS Rates 

for the applicable shipment will apply. 

UPS does not accept, and shippers are prohibited from shipping, any package via a Drop 

Shipment that contains Hazardous Materials, except for Limited Quantity/ORM-D packages that 

are tendered for UPS Ground service in the 48 contiguous United States. 

20. Delivery 

UPS does not limit Delivery of a shipment to the person specified as the receiver in the UPS 

Shipping System. Unless the shipper uses Delivery Confirmation service requiring a signature, 

UPS reserves the right, in its sole discretion, to make a Delivery without obtaining a signature. 

21. Residential Delivery 

If the delivery location could be construed as either residential or commercial, then a Residential 

Delivery surcharge will apply. A residential delivery surcharge will apply even if the delivery 

location is later changed by the shipper or consignee to a commercial location. 

22. Deliveries Attempted Three Times Without Extra Charge 

If UPS is unable to deliver a shipment, a notice will be left at the consignee’s address stating that 

delivery has been attempted. Thereafter, a second and, if necessary, a third attempt to deliver 

the shipment will be made without additional charge. For UPS Worldwide Express FreightTM

shipments, only one delivery attempt will be made; subsequent delivery attempts are subject to 

additional charges which will be charged to the consignee. 

23. Hold for Pickup and Hold at Location Services 

At the time a shipper tenders a shipment to UPS, the shipper may request that UPS hold a 

domestic package at a designated UPS Customer Center for pickup by the consignee. For each 

such shipment, the shipper will complete an address label showing the words “Hold for Pickup,” 

the consignee’s name, telephone number, the name of a contact person, and the full address of 

the designated UPS Customer Center. In addition, the shipper will apply a UPS Hold for Pickup 

label below the address label on the shipment. Hold for Pickup is not available for international 

package shipments. 

For UPS Worldwide Express FreightTM shipments, the shipper may request that UPS hold a UPS 

Worldwide Express Freight shipment at a UPS Worldwide Express Freight Center location for 

pickup by the consignee. For each such shipment, the shipper will complete an address label 

showing the words “Hold for Pickup,” the consignee’s name, telephone number, the name of a 

contact person, and the full address of the consignee (designated UPS Worldwide Express 

Freight Center address not required). 

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UPS will hold the shipment at the designated UPS Customer Center or UPS Worldwide Express 

Freight Center and will attempt to contact the consignee at the telephone number shown on the 

label. Shipments not picked up within five (5) business days from the date of arrival will be 

considered undeliverable. 

24. Shipper Release 

A shipper may request that UPS release a shipment on the first Delivery attempt. When Shipper 

Release is selected, UPS will make only one Delivery attempt, a signature will not be obtained 

upon Delivery, and a UPS delivery record showing a completed Shipper Release delivery shall 

be conclusive proof that Delivery was completed. Shipper Release is provided solely at the 

shipper’s risk of loss or damage arising from the release of the shipment by UPS and UPS will 

not be liable to shippers or third parties for any damages arising from the release of the 

shipment. 

25. UPS carbon neutral 

A shipper may request that UPS offset the climate impact of a shipment via UPS carbon neutral 

service by selecting UPS carbon neutral at the time a shipment is tendered to UPS. By selecting 

UPS carbon neutral, UPS will purchase and retire in the appropriate registry a sufficient number 

of voluntary or regulatory carbon credits as determined by UPS in its sole discretion to offset 

calculated carbon dioxide emissions. UPS carbon neutral is available only for shipments shipped 

using a UPS Automated Shipping System. An additional charge will be assessed for each 

package or pallet. 

26. UPS Delivery Intercept®

After a domestic package has been tendered to UPS but before Delivery, a shipper may request 

that UPS return a package to the shipper, reroute a package (including a request by shipper to 

correct an address), hold the package for pickup at a UPS Customer Center, or hold a package 

for future delivery. UPS may in its discretion also accept a UPS Delivery Intercept request from a 

third party when the shipper has requested that the third party’s UPS account number be billed 

for such package. UPS will honor a UPS Delivery Intercept request in its discretion where 

practicable and where the shipper has guaranteed payment of applicable charges resulting from 

the change. An additional charge, set forth in the UPS Rates applicable to the shipment in effect 

at the time of the request will be assessed for each package returned to the shipper, rerouted, or 

held for future delivery. If a request to reroute a package requires a package movement from the 

original receiver address beyond a UPS Zone 2, additional transportation charges also will apply. 

The transportation charges will be calculated at the applicable rate between the original receiver 

address and new rerouted address. For a request to return to shipper, transportation charges as 

set forth in Section 34 for undeliverable packages will apply and be assessed to the shipper. 

27. Delivery Change Requests 

After delivery has been attempted and the receiver has received notice from UPS that delivery 

has been attempted (UPS InfoNotice® or postcard number required), the receiver may request, 

for a package or a pallet, that UPS return to the shipper, hold for pickup at a UPS Customer 

Center or UPS Worldwide Express FreightTM Center, hold for future delivery, or reroute a package 

(but not a pallet) (“Delivery Change”). Delivery Change Requests to reroute international 

shipments are not available. UPS will honor a Delivery Change Request in its discretion where 

practicable and where the receiver has guaranteed payment of any applicable charges resulting 

from the change. By requesting a Delivery Change, the receiver acknowledges and agrees that 

the limitations of liability set forth in the Terms in effect at the time of shipment apply to the 

shipment subject to the Delivery Change Request and that the value originally declared by the 

shipper, if any, shall continue to apply throughout the course of transportation pursuant to the 

Delivery Change Request. UPS assumes no liability other than to the shipper of the shipment for 

loss, damage, or delay of any shipment subject to Delivery Change. An additional charge set 

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forth in the UPS Rates applicable to the shipment in effect at the time of the request will be 

assessed to the consignee for each package rerouted or held for future delivery by a Delivery 

Change Request. If a request to reroute a package requires a package movement from the 

original receiver address beyond a UPS Zone 2, additional transportation charges also will apply 

and be assessed to the consignee. The transportation charges will be calculated at the 

applicable rate between the original receiver address and new rerouted address. Delivery 

Reattempt charges will apply to subsequent attempts to deliver UPS Worldwide Express Freight 

shipments beyond the first delivery attempt. For a request to return to shipper, transportation 

charges as set forth in Section 34 for undeliverable shipments will apply and be assessed to the 

shipper. 

28. Correction of Addresses 

If UPS is unable to deliver any shipment as addressed by the shipper, or if the shipment has an 

incorrect or incomplete address (examples include, but are not limited to, P.O. Boxes, missing 

suite, apartment, or unit numbers, old addresses, and missing/incorrect ZIP Codes), UPS will 

make reasonable efforts, to be determined in its sole discretion, to secure the correct or complete 

address. An address validated by UPS may be incorrect or incomplete for purposes of 

completing Delivery, and may be corrected by UPS. If the correct or complete address is 

secured, UPS, at its sole discretion, will attempt delivery, and the shipper will be provided with 

the correct or complete address in order to update its internal records. An additional charge will 

be assessed for an address correction. 

29. Saturday Delivery 

UPS offers optional Saturday Delivery where such services are available. A shipper may request 

Saturday Delivery by indicating the selection in the UPS Shipping System and attaching a 

Saturday Delivery routing label to each package or pallet. An additional charge will be assessed 

for each shipment for Saturday delivery and will be billed to the payer of the transportation 

charges. Contact UPS for UPS’s Saturday Delivery area. 

30. Delivery Confirmation Services 

UPS provides the following Delivery Confirmation Services. An additional charge applies for 

each service. Delivery Confirmation information, including signatures where applicable, is 

available online or by mail. Where applicable, only valid UPS accounts will receive responses 

via mail: 

30.1 Delivery Confirmation (domestic only) 

A shipper may request Delivery Confirmation Service by indicating Delivery Confirmation on the 

UPS Source Document (excluding Air Shipping Documents) or in a UPS Automated Shipping 

System. Delivery Confirmation information will include the date of delivery and either the name 

of the recipient or the disposition of the package; or, in the event of a return, the reason for the 

return and the date processed. 

30.2 Delivery Confirmation Signature Required (domestic and international) 

A shipper may request UPS to obtain the recipient’s signature on Delivery. The shipper must 

use a UPS Automated Shipping System to initiate a request for this service. UPS may obtain, at 

its discretion, a signature or other electronic acknowledgment of receipt from the recipient when 

this option is selected. 

30.3 Delivery Confirmation Adult Signature Required (domestic and 

international) 

A shipper may request UPS to obtain the signature of an adult 21 years of age or older on 

Delivery. UPS, in its sole discretion, will determine if Delivery can be completed when such a 

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request is made, and may request photo identification indicating the recipient’s age, before 

completing Delivery. The shipper must use a UPS Automated Shipping System to initiate a 

request for this service. UPS reserves the right to assess the shipper the additional charge for 

this service when the shipper requests UPS to obtain an adult signature on Delivery and an 

approved UPS label is not affixed to the package or pallet indicating such request, or, the shipper 

tenders a package or pallet that, based upon its contents, requires an approved UPS label 

requesting an adult signature upon Delivery and no such label has been affixed to the package 

or pallet. 

31. UPS Next Day Air® Early A.M.® Verbal Confirmation of Delivery 

The shipper may request optional Verbal Confirmation of Delivery when shipping via UPS Next 

Day Air® Early A.M.® Verbal Confirmation of Delivery is not available in Hawaii and is not 

available for international shipments. When this service is selected, UPS will call the shipper to 

confirm Delivery on the day of Delivery. The additional charge for each Verbal Confirmation of 

Delivery request will be billed to the payer of the transportation charges.

32. Proof of Delivery (P.O.D.) 

Upon request, UPS will provide proof of delivery of a shipment via fax transmission, email, or 

mail. The request must include a fax number, including area code, for an operating fax machine, 

an email address for email delivery, or an address deliverable by the United States Postal 

Service for mail. 

33. Tracking/Tracing and Refund Request Charge 

UPS reserves the right to assess a shipper an additional charge per request for each 

Tracking/Tracing and Refund Request initiated by or at the request of the shipper. This charge 

will not be assessed for the first 50 tracking requests per calendar week, or for a quantity of 

tracking requests equal to or less than 20 percent of the shipper’s volume for that week, 

whichever is greater. This charge will not be assessed for a quantity of tracing requests equal to 

or less than two percent of the shipper’s volume for that week. UPS also reserves the right to 

assess the shipper a charge set forth in the effective UPS Rates for Service Guarantee refund 

requests when the subject shipment was delivered in accordance with the applicable UPS 

Service Guarantee in the effective Terms. 

34. Special Handling of Undeliverable Shipments; Refused Shipments Returned 

Shipments refused by the consignee, or which cannot be delivered will be returned to the shipper 

at shipper’s expense, including, but not limited to, forwarding costs, return transportation 

charges, duties, and taxes. Undeliverable international shipments returned to the shipper also 

are subject to an undeliverable shipment surcharge set forth in the effective UPS Rates. The 

UPS Service Guarantee does not apply to undeliverable shipments returned to the shipper. 

UPS reserves the right to dispose of a shipment, including salvage (after retention of the 

shipment for a reasonable period of time as determined by UPS, not to exceed 30 days) if the 

shipment is refused by the consignee or for any other reason cannot be delivered, and return of 

the shipment is refused by the shipper or the shipment cannot otherwise be returned to the 

shipper. The shipper or consignee’s sole recourse in such circumstances shall be in accordance 

with and subject to Sections 49 (“Claims and Legal Actions”) and 50 (“Responsibility for Loss or 

Damage”). 

35. C.O.D. Service 

UPS accepts C.O.D. packages for delivery in the United States and Puerto Rico. C.O.D. service 

is not provided for international shipments except for international shipments originating in 

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Canada for delivery in the United States. C.O.D. service is not available for UPS Worldwide 

Express Freight Service from any origin. 

35.1 Preparation and Listing of C.O.D. Packages 

Shippers not using a UPS Automated Shipping System must prepare and attach to each C.O.D. 

package a UPS C.O.D. tag showing the amount to be collected and enter such amount in the 

space provided for that purpose. 

Shippers using a UPS Automated Shipping System will generate, and apply to each C.O.D. 

package, a system-generated address label with a C.O.D. bar code and the amount to be 

collected for each individual package. Each C.O.D. package in a UPS Hundredweight Service®

or UPS Ground with Freight Pricing C.O.D. shipment must carry a C.O.D. tag or systemgenerated label for the goods contained in that package. 

35.2 Responsibility for C.O.D.s 

Upon delivery of each C.O.D. package, UPS will attempt to collect the amount shown on the 

C.O.D. tag or the system-generated label attached to the package and transmit to the shipper the 

amount so collected (subject to the terms in Section 35, “Remittance of C.O.D.s,” below), or, if 

collection cannot be made, will return the package to the shipper. The shipper must notify UPS 

within 45 days from the date of shipment of a C.O.D. shipment if the shipper has not received 

payment of the C.O.D. amount, or any claim relating thereto shall be deemed waived. Suits shall 

be instituted within two years after denial of any portion of the claim. 

If collection cannot be made within three delivery attempts, or the consignee refuses delivery, 

UPS will return the package to the shipper. 

35.3 Consignee’s Checks in Payment of C.O.D.s 

Unless instructions to collect a cashier’s check or money order only are shown on the C.O.D. tag 

(in conformity with the instructions on the tag) or system-generated label, UPS will accept a 

check or other negotiable instrument issued by or on behalf of the consignee. When instructions 

to collect a cashier’s check or money order only are clearly indicated on the C.O.D. tag or 

system-generated label, UPS reserves the right to accept a cashier’s check, money order, official 

bank check, or other similar instrument issued by or on behalf of the consignee. 

All checks or other negotiable instruments (including cashier’s checks, official bank checks, 

money orders, and other similar instruments) tendered in payment of C.O.D.s will be accepted by 

UPS based solely upon the shipper assuming all risk relating thereto, including, but not limited to, 

risk of non-payment, insufficient funds, and forgery, and UPS shall not be liable upon any such 

instrument. 

All checks or other negotiable instruments (including cashier’s checks, official bank checks, 

money orders, and other similar instruments) will be transmitted to the shipper together with 

UPS’s own check if consignee check(s) collected are for less than the C.O.D. amount. 

Remittances (checks, money orders, etc.) received that are less than the C.O.D. dollar amount 

indicated by the shipper will be reimbursed for the full amount unless the variance of the amount 

remitted is less than $1.00. 

35.4 C.O.D. Package of $10,000 or More 

UPS may require payment for any C.O.D. package of $10,000 or more to be received in a single 

check or other negotiable instrument such as a cashier’s check, money order, official bank 

check, or other similar instrument. 

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35.5 Acceptance of Personal Check 

In the event that UPS accepts a personal or company check when a shipper has properly 

instructed UPS to collect a cashier’s check or money order only, UPS reserves the right, in its 

sole discretion, to deposit into a UPS account the personal or company check collected and to 

provide the shipper with a check issued by UPS. 

35.6 C.O.D. Remittance Verification 

In the event that a shipper timely notifies UPS that the shipper has not received payment of the 

C.O.D. amount, if UPS’s records show that it collected a C.O.D. payment and the remittance has 

not been cashed, UPS may, in its sole discretion, provide the shipper with a digital image of the 

check or money order along with a C.O.D. Remittance Verification in order to assist the shipper 

in locating the missing C.O.D. payment. If the shipper is still unable to locate the C.O.D. 

payment, UPS may, in its sole discretion, provide the shipper with an indemnified C.O.D. check 

or money order, which is a digital image of the original payment collected by UPS at the time of 

delivery and can be deposited in a bank, provided that the original check or money order has not 

previously been deposited or negotiated. If the indemnified check or money order turns out to be 

invalid for any reason including, but not limited to, insufficient funds or forgery, UPS shall not be 

liable upon the instrument. 

35.7 Restrictions 

C.O.D.s are accepted for amounts up to $50,000 per package. 

C.O.D. packages with an amount to be collected in excess of $500 are not accepted for 

transportation via a UPS Drop Box. 

Entry of a C.O.D. amount is not a declaration of value for carriage. Payment of the C.O.D. 

charge does not constitute payment of the declared value charge. 

UPS will not accept currency in any amount for payment of C.O.D. shipments. 

35.8 Charges for C.O.D. Collections 

An additional charge will be assessed for each C.O.D. package tendered to UPS. 

35.9 Remittance of C.O.D.s 

Subject to the following provisions of this section, UPS shall remit C.O.D. collections to the 

shipper after the date of collection. 

The shipper irrevocably authorizes UPS to apply, in its sole discretion and without prior notice to 

the shipper, any C.O.D. collections to any past due Charges owed by the shipper. To this end, if 

there are any past due Charges owed by the shipper, the shipper hereby (a) irrevocably assigns 

and transfers to UPS all of the shipper’s right, title and interest in and to each check or other 

negotiable instrument for payment of a C.O.D. that is received by UPS or its employee or agent, 

and (b) constitutes and appoints UPS as the shipper’s attorney-in-fact and authorizes UPS, in the 

shipper’s name, place, and stead, to endorse any such check or other negotiable instrument with 

the shipper’s name, to deposit the same into any UPS account, and to apply the proceeds of the 

same against any past due Charges owed by the shipper. The shipper acknowledges and 

agrees that such appointment of UPS as the shipper’s attorney-in-fact is coupled with an interest 

and is irrevocable. UPS may exercise any of its rights under this section either directly or 

through any employee or agent. 

The shipper relinquishes, waives, and agrees not to assert any claim against UPS or any of its 

employees or agents, any consignee, any collecting or paying bank, or any other person or 

entity, that may directly or indirectly arise as a result of UPS’s exercise of any of its rights under 

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this section Remittance of C.O.D.s. Without diminishing any of UPS’s rights under the preceding 

sentence, the shipper agrees that UPS and such other persons or entities shall not be liable to 

the shipper or any other person or entity for any special, incidental, or consequential damages in 

any claim made with respect to UPS’s exercise of any such rights. 

The shipper agrees that, following UPS’s application of any C.O.D. collections to any past due 

Charges owed by the shipper in accordance with this section, the shipper will continue to be fully 

liable for the payment of all remaining Charges owed by the shipper (including, without limitation, 

(i) any Charges that are not covered by the application of the C.O.D. collections, and (ii) any 

Charges relating to a previously applied C.O.D. collection that is reversed by reason of the 

uncollectibility of the C.O.D. check or other negotiable instrument or otherwise). 

Nothing in this section shall constitute an election of remedies by UPS or any other person or 

entity or a waiver of any of the rights of UPS or any other person or entity under the remaining 

provisions of the Terms or at law or in equity. 

36. UPS Returns® Services 

Where available, UPS offers UPS Returns® Services (defined as Authorized Returns Service 

(ARS), Print Return Label, Electronic Return Label, Print and Mail Return Label, 1 UPS Pickup 

Attempt, 3 UPS Pickup Attempts, UPS Returns on the Web, UPS Returns® Flexible Access, and 

UPS Returns® Exchange). 3 UPS Pickup Attempts is not available for UPS Worldwide Express 

Freight. ARS, UPS Returns Flexible Access, and UPS Returns Exchange are contractual 

package services only. 

An additional accessorial charge applies to each UPS Returns Services package or pallet and 

will be assessed when the service is requested. The applicable charges will be those set forth in 

the UPS Rates in effect at the time the charge is applied. Upon Delivery, a package or pallet 

returned will be charged the rate calculated from the pickup location to the destination via the 

service selected. 

Shipments containing certain items are prohibited from being shipped and are not accepted by 

UPS for UPS Returns Services including, but not limited to, Hazardous Materials shipments 

requiring shipping papers, firearms, and shipments requiring Delivery Confirmation Services. 

C.O.D. (Collect on Delivery) service is not available for UPS Returns Services packages. ThirdParty Billing is not available for UPS Returns Services in the United States. Third-Party Billing is 

available for UPS Returns Service outside the United States. 

UPS Returns Services shipments are subject to maximum declared values. See section 50.1, 

Maximum Declared Values. 

37. UPS Rates 

The applicable UPS Rates are determined on the basis of shipment and shipper characteristics, 

including shipment weight and size and origin to destination distance, and are subject to change. 

Except as otherwise stated in the Terms, all charges, fees, or surcharges shall be those set forth 

in the UPS Rates in effect at the time of shipping. 

To determine the amount of any Charges for UPS service, consult the UPS Rates in effect at the 

time of shipping. The effective UPS Rates are available at www.ups.com and upon request at 

the local UPS office. 

Shippers are responsible for providing accurate and complete shipment information in the UPS 

Shipping System used, including service selected, number, weight, and dimensions of 

shipments. If any aspect of the shipment information is incomplete or incorrect as determined by 

UPS in its sole discretion, UPS may adjust Charges at any time. 

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UPS reserves the right in its sole discretion to use any mode of transportation whatsoever to 

provide the service selected by the shipper. Regardless of the mode of transportation used, the 

effective UPS Rates for the service selected by the shipper shall apply. If, however, a shipper 

selects a UPS service to a destination for which only a higher level of service is available, UPS 

will substitute the next higher level of available service and will charge the corresponding rate for 

the substituted service. 

37.1 Daily Rates, Standard List Rates, and Retail Rates 

Daily Rates apply to UPS account holders who have a UPS Scheduled Pickup account 

established prior to January 3, 2011, and to UPS account holders with a customized shipping 

agreement that provides for Daily Rates. 

Standard List Rates apply to UPS account holders who have a UPS Scheduled Pickup account 

established on or after January 3, 2011, and to UPS account holders with a customized shipping 

agreement that provides for Standard List Rates. Standard List Rates also are available upon 

request to UPS account holders who receive Retail Rates and have average shipping revenue of 

at least $50 per week for a consecutive four-week period, excluding the month of December. 

UPS account holders who receive Standard List Rates but no longer meet criteria to qualify for 

Standard List Rates may be charged Retail Rates without further notice from UPS. UPS account 

holders receiving Retail Rates who believe they may qualify for Standard List Rates must contact 

UPS in order to be considered for Standard List Rates. Upon request, UPS will then determine 

whether the UPS account holder is eligible for Standard List Rates, in UPS’s discretion. Any rate 

changes will be applied prospectively only, and no refunds or credits for charges or rates 

previously assessed will be issued, regardless of eligibility prior to shipment. 

Shippers who do not receive Daily Rates or Standard List Rates will be charged Retail Rates. 

Retail Rates also apply to shipments processed and paid for at The UPS Store® or UPS 

Customer Centers. 

Shippers who drop off at a location of The UPS Store or a UPS Customer Center packages that 

have already been processed prior to drop off will receive the rates applicable to the transaction. 

UPS Worldwide Express FreightTM pallets that are processed as door-to-door pallets prior to drop 

off at a UPS Worldwide Express FreightTM Center will receive door-to-door rates. 

37.2 Letter Rates 

Letter Rates for domestic shipments are available only for UPS Express® Envelopes containing 

correspondence, urgent documents, or electronic media, with an actual weight of eight ounces or 

less. UPS Express® Envelopes containing items other than those listed or weighing more than 

eight ounces will be assessed the corresponding rate for the applicable weight. For international 

shipments, Express Envelopes may be used only for documents of no commercial value (which 

may include electronic media in some countries), with an actual weight of eight (8) ounces or 

less. UPS Express Envelopes containing other items, or weighing more than eight ounces will 

be assessed the corresponding Pak Rates. 

37.3 Pak Rates 

Pak Rates are available only for UPS Worldwide Express Plus®, UPS Worldwide Express®, and 

UPS Worldwide Saver® single package U.S. export shipments in UPS Express® Envelopes 

containing correspondence, urgent documents, or electronic media, with an actual weight of 

more than eight ounces but less than or equal to two pounds; or, for packages using UPS 

Express® Pak packaging when UPS Pak is selected at the time of shipping, and the declared 

value of the package for customs is less than or equal to $100.00. UPS Express Pak shipments 

weighing more than two pounds will be assessed the corresponding applicable UPS Rates for 

the shipment. 

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37.4 UPS 10KG Box® and UPS 25KG Box® Rates 

UPS 10KG Box® and UPS 25KG Box® Rates apply to UPS Worldwide Express Plus®, UPS 

Worldwide Express®, and UPS Worldwide Saver single package U.S. export shipments, using 

UPS 10KG and 25KG packaging. Shipments that exceed 10KG and 25 KG, respectively, will be 

assessed the applicable UPS Rates for the actual weight and service selected.

37.5 Private Express Statutes 

The shipper shall comply with the requirements of the Private Express Statutes when using UPS 

2nd Day Air A.M.® and UPS 2nd Day Air® services. 

37.6 Rates for Large Packages; Large Package Surcharge 

A package is considered a “Large Package” when the package measurements exceed 130 

inches in length and girth [(2 x width) + (2 x height)] combined, and are equal to or less than 165 

inches. 

The rate for a Large Package will be based on the greater of the dimensional weight or the actual 

weight, and is subject to a minimum billable rate set forth in the UPS Rates applicable to the 

shipment in effect at the time of the shipping. 

A Large Package Surcharge (LPS) will be applied to each Large Package. Each Large Package 

in a multiple-package shipment may receive an LPS. LPS will not apply to Authorized Return 

Services UPS Ground packages, or to UPS Worldwide Express Freight shipments. 

37.7 Over Maximum Limits Charge 

Packages that exceed the weight or size restrictions set forth in Section 3.1 (“Items Not Accepted 

for Transportation”) are subject to one or more of the following additional charges: Over 

Maximum Weight, Over Maximum Length, or Over Maximum Size. Such charges apply in 

addition to all other applicable charges, including but not limited to the Large Package 

Surcharge.

37.8 Additional Handling Charge 

An Additional Handling charge will be assessed for any package that requires special handling, 

as determined by UPS in its sole discretion, including, but not limited to: 

–Any article that is encased in an outside shipping container made of metal or wood; 

–Any cylindrical-like item, such as a barrel, drum, pail, or tire, that is not fully encased in a 

corrugated cardboard shipping container; 

–Any package with the longest side exceeding 60 inches or its second-longest side exceeding 30 

inches; 

–Any package with an actual weight greater than 70 pounds; and 

–Each package in a UPS Hundredweight, UPS Ground with Freight Pricing, UPS StandardTM, or 

international shipment (excluding UPS Worldwide Express FreightTM shipments) where the 

average weight per package is greater than 70 pounds and the weight for each package is not 

specified in the UPS Shipping System used.

37.9 Oversize Pallet Handling Surcharge 

An Oversize Pallet Handling Surcharge will apply to UPS Worldwide Express FreightTM pallets that 

are Oversize. A pallet is considered Oversize when its dimensions exceed thresholds that vary 

by origin and destination as set forth at http://www.ups.com/media/en/oversize_pallet.pdf. 

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UPS Worldwide Express FreightTM pallets are also subject to maximum size restrictions (which 

vary by origin and destination) as set forth at www.ups.com/palletmaximums. Pallets that exceed 

these size restrictions are also subject to an Oversize Pallet Handling Surcharge. 

38. Fuel Surcharge 

UPS reserves the right to institute a fuel surcharge on some or all shipments without prior notice. 

This surcharge is subject to adjustment monthly. This surcharge may apply to any domestic or 

international transportation or other charges including, but not limited to, any accessorial charge 

or surcharge. The current fuel surcharge is described at ups.com. 

Regardless of the mode of transportation used, the effective fuel surcharge for the service 

selected by the shipper shall apply. This surcharge will be applied to such services and for such 

periods as UPS, in its sole discretion, may determine necessary. 

39. Manual Processing Charges 

UPS reserves the right to assess a manual processing charge of $0.50 per package or $35 per 

week (whichever is greater) to shippers who ship packages using a UPS Shipping System that 

applies outdated UPS Rates until such time as the shipper upgrades the UPS Shipping System 

to reflect current UPS Rates. 

A manual processing service charge will be assessed to each package shipped using a UPS 3 

Day Select® or UPS Ground shipping document. 

40. Billing Options for Domestic Shipments 

Unless otherwise agreed to in writing by UPS, shipping charges will be billed to the shipper. 

UPS accepts shipments for Collect billing and Third-Party billing, provided the consignee or third 

party has a valid UPS account number and has agreed to accept the charges. Regardless of the 

billing option selected, some charges including, but not limited to, address correction charges, 

will be billed to the shipper. 

41. Billing Options for International Shipments 

The amount billed includes, but is not limited to, shipping charges, duties, fees, and taxes, if 

applicable. Unless otherwise restricted in the origin or destination country, shippers tendering 

packages using a UPS Shipping System may select the payer of shipping charges, duties, and 

taxes as Shipper, Receiver, or Third Party. UPS accepts shipments for Receiver or Third Party 

billing provided the Receiver or Third Party has a valid UPS account number and has agreed to 

accept the charges. In the event of non-payment by the Receiver or Third Party, the shipper is 

liable for all charges including, but not limited to, duties, fees, and taxes. 

An additional Duty and Tax Forwarding Surcharge will apply if the shipper selects a billing option 

in which duties and taxes are to be paid outside of the destination country. 

UPS reserves the right in its sole discretion to request advance payment of shipping charges for 

any package sent to or from any international destination or origin. 

For all shipments where the shipper is not paying the shipping charges, the shipper must notify 

the bill payer prior to shipping, and agree to pay all charges in the event of non-payment by the 

bill-to party. The shipper is liable for payment in the event of non-payment by the consignee (or 

receiver) or third party. All shipments must have a valid UPS billing option indicated on the UPS 

Shipping System entry. Regardless of the billing option selected, some charges including, but 

not limited to, address correction charges, will be billed to the shipper. 

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42. Bill My Account 

UPS may provide in its sole discretion a Bill My Account service to registered shippers to allow 

the shipper to bill to its own account Charges incurred at UPS Customer Centers and 

participating Third Party Retailer locations. A processing fee for using Bill My Account may apply 

and may vary by shipping location. When using Bill My Account, a shipper with customized 

contract incentives that may otherwise apply to the account may be limited to certain maximum 

incentives (“Incentive Caps”). The applicable processing fee and Incentive Caps are subject to 

change without prior notice and are published at www.ups.com/billmyaccount. Incentive Caps 

and processing fees in effect at the time of shipping will apply to shipments billed using Bill My 

Account.

43. Disbursement Fee 

To expedite customs clearance, UPS may make or process payments of duties and taxes on 

behalf of the payer as dictated by the billing option selected. An additional fee, set forth in the 

UPS Rates applicable to the shipment in effect at the time of shipping, will be assessed and 

billed to the payer. 

44. Currency Conversion Rate 

Charges to a payer’s account in a foreign currency will be converted to the payer’s currency 

using a weekly exchange rate secured through Major Money Center Banks, plus an exchange 

fee, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping. 

45. Missing/Invalid Account Number or Refusal Fee 

A processing fee will be charged for a missing or invalid account number when the account 

number, including the shipper’s account number, is missing, the account number is not the 

correct account number for the bill-to party, the account number is for a receiver or third party 

who fails to pay the shipping charges, or the package is shipped to an unauthorized consignee. 

In the event of non-payment by the receiver or third party, the shipper will be billed a refusal fee 

plus the shipping charges. 

46. Shipping Charge Corrections; Audit 

UPS reserves the right to bill for Charges based upon the characteristics of, and services 

requested for, shipments actually tendered to UPS. UPS also reserves the right to audit any 

package, shipment and/or invoice to verify service selection, dimensions, or weight, and 

applicability of any Charges. As part of that audit, UPS may weigh and measure any package or 

shipment tendered to UPS using any method UPS deems appropriate, including but not limited to 

multidimensional measuring devices. UPS may in its sole discretion increase or adjust Charges 

based on the results of such audit. In the event that a package’s or shipment’s dimensions are 

altered during transit, UPS reserves the right to bill for Charges based on the altered dimensions. 

47. Payment of Charges 

Except where an alternative payment plan applies, UPS’s payment terms require payment in full 

in advance. 

UPS may provide in its sole discretion alternative payment terms to certain of its shippers. UPS, 

in its sole discretion, shall decide which, if any, of the alternative payment plans described below 

(see “Alternative Payment Plans”) will be made available to the shipper. 

A shipper that is not enrolled in any of the Alternative Payment Plans described below shall pay 

all Charges in advance of shipment, as required by UPS. 

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Notwithstanding any billing plan that is in effect or payment or billing option selected at the time 

of shipment, the shipper is ultimately liable for and agrees to pay all Charges, including in the 

event of insolvency, bankruptcy, non-payment, or refusal to pay by the receiver or third party. 

All Charges must be paid in the lawful money of the United States of America. 

If a shipper submits shipment information to UPS through a UPS Shipping System and does not 

subsequently tender such shipment to UPS, it is the shipper’s sole responsibility to request an 

adjustment, as set forth below (see Section 47.1, “Invoice Adjustment”). Shippers who fail to do 

so will be liable for all applicable Charges. 

As an accommodation to the shipper, and in UPS’s sole discretion, UPS may render invoices or 

copies of invoices to a third party at the request of the shipper. The shipper remains responsible 

for the timely payment in full of all Charges owed by the shipper. By requesting UPS to render 

invoices or copies of invoices to a third party, the shipper is deemed to authorize the third party 

to act on behalf of the shipper, and UPS may rely thereon in all respects. 

UPS also may in its sole discretion elect to render an invoice that includes amounts owed for 

services provided by UPS affiliates. 

If Charges are paid by payment card, the shipper expressly authorizes UPS to assess any 

Charges and to obtain payment of the Charges by use of the payment card. If, for any reason, 

any such payment card transaction is rejected or declined, the shipper will pay to UPS a declined 

transaction fee of ten dollars ($10) per incident, in addition to any late payment fees assessed by 

UPS and any collection costs which may be incurred by UPS in the final collection of Charges 

owed by the shipper. The shipper authorizes UPS to charge the declined transaction fee to the 

shipper’s payment card account or to collect the fee directly from the shipper, at UPS’s sole 

option. 

If, for any reason, a negotiable instrument submitted to UPS as payment for Charges is returned 

to UPS unpaid, or an electronic request for payment is dishonored, UPS may charge the shipper 

a dishonored payment fee of twenty dollars ($20) per incident, in addition to any late payment 

fees assessed by UPS and any collection costs which may be incurred by UPS in the final 

collection of Charges owed by the shipper. 

UPS may provide trade credit information on its shippers to commercial reporting agencies. 

47.1 Invoice Adjustment 

Shippers requesting an invoice adjustment (e.g., adjustment of Charges based on an incorrect 

rate, billable weight, account number, failure to tender a shipment, type of service, shipping 

charge correction, etc.) or a refund due to a duplicate payment must notify UPS of the request 

within 180 days of receiving the contested invoice, or any billing dispute is waived. Notification to 

UPS of a request for an invoice adjustment must be made in writing using one of the following 

methods: 

–Submit a request through UPS’s online Billing Center at ups.com/billing;

–Email a request to UPS through ups.com®; or 

–Mail a request to United Parcel Service, P.O. Box 7247-0244, Philadelphia, PA 19170-0001; 

The notification to UPS must include the date of shipment, the tracking number for each disputed 

charge, and the reason for the disputed charge. A partial payment against an invoice is not 

considered a request for an invoice adjustment or notice to UPS of a disputed charge. UPS 

reserves the right to refuse to issue any invoice adjustment until all outstanding charges owing to 

UPS have been paid in full. 

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47.2 Alternative Payment Plans 

Where UPS elects to make an alternative payment plan available to the shipper, UPS may 

render an invoice to the shipper on a weekly (i.e., seven days) or a monthly (i.e., four or five 

calendar weeks) basis. A weekly invoice will include the Charges incurred in the previous week. 

Notwithstanding that UPS has elected to render an invoice to the shipper on a weekly basis, an 

invoice may be issued only when the shipper has incurred aggregate Charges in excess of ten 

dollars ($10), or when five (5) calendar weeks have elapsed from the date of issuance of the last 

invoice, whichever event occurs first. A monthly invoice will include the Charges incurred for the 

four- or five-week period for which the invoice is issued. In its sole discretion, UPS may offer one 

or more of the following alternative payment plans for the payment of Charges: 

–Electronic Funds Transfer Plan (Debit EFT)

By written agreement with UPS, the shipper will provide UPS with the shipper’s bank account 

number and bank routing number to enable UPS to electronically request payment, for all 

Charges incurred by the shipper, directly from the shipper’s bank, on a weekly or monthly basis. 

The shipper’s bank will remit the amount requested to UPS and deduct that amount from the 

shipper’s bank account. Payments to UPS will be shown on the shipper’s bank statements. The 

shipper is responsible for payment of any fees imposed by the shipper’s bank. Additionally, the 

shipper will receive a weekly or monthly invoice, as applicable, except as described above, from 

UPS listing the services provided for the applicable billing period. If, for any reason, an electronic 

request for payment is dishonored, the shipper is responsible for making a timely payment 

directly to UPS. Past due balances will be subject to any collection costs which may be incurred 

by UPS in the final collection of Charges owed by the shipper. No late payment fee shall be 

assessed with respect to the Electronic Funds Transfer Plan. 

–Monthly Prepayment Plan

By written agreement with UPS, the shipper will make a prepayment with UPS in an amount 

equal to four weeks’ anticipated Charges as estimated by UPS. Upon notice to the shipper, the 

required prepayment amount may be changed by UPS at any time to reflect a revised estimate of 

four weeks’ Charges. All prepayment amounts will remain on account with UPS. No interest will 

be paid or accrued on the prepayment amounts. 

The Charges incurred for the applicable month will be totaled and billed to the shipper on a 

monthly basis. Payment is due within seven (7) days after receipt of the UPS invoice. Past due 

balances will be subject to a late payment fee as described below in addition to any collection 

costs which may be incurred by UPS in the final collection of Charges owed by the shipper. 

–Weekly Prepayment Plan

By written agreement with UPS, the shipper will make a prepayment with UPS in an amount 

equal to four weeks’ anticipated Charges as estimated by UPS. Upon notice to the shipper, the 

required prepayment amount may be changed by UPS at any time to reflect a revised estimate of 

four weeks’ Charges. All prepayment amounts will remain on account with UPS. No interest will 

be paid or accrued on the prepayment amounts. 

Shipper will receive invoices on a weekly basis, except as described above. Each invoice will list 

the previous period’s Charges incurred. Payment for all accumulated Charges will be due within 

seven (7) days following the shipper’s receipt of every fourth invoice; however, if prior to 

receiving the fourth invoice the shipper’s accumulated Charges should equal or exceed the 

prepayment amounts on account with UPS, then the accumulated Charges will be due within 

seven (7) days following the shipper’s receipt of the invoice requiring such payment. Past due 

balances will be subject to a late payment fee as described below, in addition to any collection 

costs which may be incurred by UPS in the final collection of Charges owed by the shipper. 

–Special Payment Plan

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By written agreement with UPS, the shipper may prepay an amount equal to the anticipated 

Charges for a period of between ten to twenty-six weeks, as estimated by UPS. The Charges 

actually incurred by the shipper will be deducted by UPS on a weekly basis from the prepayment 

amounts on account with UPS. Weekly invoices marked as paid will be forwarded to the shipper 

reflecting the balance of the prepayment amount on account with UPS. When the prepayment 

amount on account with UPS reaches the minimum balance specified in the written agreement, 

the shipper is required to make another prepayment for an additional period pursuant to the 

same agreement, or, if the shipper does not do so, the shipper must make another payment 

arrangement with UPS. All prepayment amounts will remain on account with UPS. No interest 

will be paid or accrued on the prepayment amounts. If the Charges incurred by the shipper 

exceed the remaining balance of the prepayment amounts on account with UPS, the excess 

Charges will be due within seven (7) days following the shipper’s receipt of the invoice requiring 

such payment. Past due balances will be subject to a late payment fee as described below in 

addition to any collection costs which may be incurred by UPS in the final collection of Charges 

owed by the shipper. This payment plan alternative is available only to existing customers 

already approved for a Special Payment Plan. 

–Credit Extension Plan 

By written agreement with UPS, the shipper may elect to pay an annual credit extension fee and 

thereafter receive invoices for Charges incurred by the shipper on a monthly basis with no 

prepayment requirement. The invoices will be payable within seven (7) days following receipt by 

the shipper. The credit extension fee is based upon the shipper’s total annual Charges, as 

estimated by UPS, and is subject to change annually by UPS in its sole discretion. To be eligible 

for the Credit Extension Plan, the shipper must use UPS’s transportation services and the Credit 

Extension Plan solely for business, commercial, or agricultural purposes. A shipper is not eligible 

for the Credit Extension Plan if the shipper uses UPS’s transportation services and the Credit 

Extension Plan for any personal, family, or household purposes. By using the Credit Extension 

Plan (if made available to the shipper), the shipper represents, warrants, certifies, and agrees 

that it will use UPS’s transportation services and the Credit Extension Plan solely for business, 

commercial or agricultural purposes and not for any personal, family, or household purposes. 

Past due balances will be subject to a late payment fee as described below in addition to any 

collection costs which may be incurred by UPS in the final collection of Charges owed by the 

shipper. 

–Weekly Payment Plan 

Each week the shipper will receive an invoice for the previous week’s Charges except as 

described above. The invoice is due within seven (7) days of receipt. No prepayment is required 

under this plan. 

Past due balances will be subject to a late payment fee as described below in addition to any 

collection costs which may be incurred by UPS in the final collection of Charges owed by the 

shipper. 

–Credit Card Payment Plan 

The shipper may elect to pay the previous week’s Charges by credit card. The shipper will 

receive billing detail itemized on its card statement or a weekly invoice, except as described 

above, from UPS listing the previous period’s Charges incurred. The shipper will provide UPS 

with the shipper’s credit information to enable UPS to process Charges incurred by the shipper 

on a weekly basis. 

Shipper acknowledges and agrees that there may be a delay of two or more days between the 

date that payments are received by UPS and the date that the payments are posted and credited 

to the shipper’s account with UPS. If a UPS remittance advice is attached to the shipper’s 

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payment, the payment will be credited accordingly. If no remittance advice is attached to the 

shipper’s payment, the payment will be credited to the shipper’s account. 

47.3 Late Payment Fee 

For the Monthly Prepayment Plan, the Weekly Prepayment Plan, the Special Payment Plan, the 

Credit Extension Plan, and the Weekly Payment Plan, a late payment fee will be assessed if the 

shipper’s payment is not received by UPS within fourteen (14) days of the invoice due date. 

Except as otherwise stated below, the late payment fee will equal six percent (6%) of the total 

past due balance of the shipper’s invoice (including without limitation any previously assessed 

but unpaid late payment fees) that is fourteen (14) days past due. 

In determining the late payment fee for the Monthly Prepayment Plan and the Weekly 

Prepayment Plan, UPS will apply the prepayment amounts on account with UPS to reduce the 

calculated base amount on which the late payment fee is assessed, provided that UPS will so 

apply the prepayment amounts to the oldest outstanding invoice first, and to each subsequent 

invoice thereafter, until the prepayment amounts have been fully so applied. If an invoice 14 

days past due is fully so covered by the prepayment amount, no late payment fee will apply. If 

an invoice 14 days past due is partially so covered by the prepayment amount, the late payment 

fee will apply to the portion not so covered by the prepayment amount. 

For the Special Payment Plan, a late payment fee will not be assessed if there has been a 

positive balance in the shipper’s prepayment account with UPS at any time during the 27-day 

period immediately preceding the transmittal of the current invoice to the shipper. The late 

payment fee for the Special Payment Plan will be assessed on the “charges this period” of the 

shipper’s invoice (including without limitation any previously assessed but unpaid late payment 

fees) that is fourteen (14) days past due. 

A late payment fee will be assessed only once on each invoice that is fourteen (14) days past 

due. Each late payment fee will be due and payable within seven (7) days following the shipper’s 

receipt of the invoice that first reflects the assessment of the late payment fee. The late payment 

fee is in addition to any collection costs that may be incurred by UPS in the final collection of 

Charges owed by the shipper. Neither the assessment nor the payment of a late payment fee 

will (a) affect the shipper’s responsibility to pay all Charges owed, or (b) in any manner preclude 

UPS from exercising any of its rights or remedies hereunder or under applicable law. 

48. UPS Service Guarantee 

UPS guarantees on-schedule delivery of shipments shipped via the following services, where 

available, to all 50 states and Puerto Rico: 

–UPS Air Services 

–UPS Hundredweight Service® Air Services 

–UPS 3 Day Select®

–UPS Hundredweight Service® UPS 3 Day Select®

–UPS Ground 

–UPS Ground with Freight Pricing 

–UPS Hundredweight Service® Ground 

UPS guarantees on-schedule delivery of shipments shipped via the following services, where 

available, and provided that customs clearance is performed by UPS Supply Chain Solutions®

brokerage offices designated by UPS for clearing these shipments: 

–UPS Worldwide Express Plus®

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–UPS Worldwide Express NA1®

–UPS Worldwide Express® 

–UPS Worldwide Express FreightTM

–UPS Worldwide Saver®

–UPS Worldwide Expedited®

–UPS 3 Day Select® from Canada 

–UPS StandardTM

In the event UPS fails to attempt delivery within the time published on the UPS website, or as 

provided when 1-800-PICK-UPS® is called, UPS, at its option, will either credit or refund the 

transportation charges for each such shipment to the payer only, upon request, provided the 

conditions set forth in the UPS Service Guarantee are met. Transportation charges do not 

include other fees or charges that may be assessed by UPS including, but not limited to, fuel 

surcharges. This is the sole remedy available under the UPS Service Guarantee. 

UPS shall not be liable for any damages whatsoever for delayed delivery, except as specifically 

provided for shipments made under the UPS Service Guarantee. Under no circumstances shall 

UPS be liable for any special, incidental, or consequential damages including, but not limited to, 

damages arising from delayed delivery or failure to attempt on-schedule delivery. 

UPS may cancel or suspend the UPS Service Guarantee for any service(s), and for any period of 

time, as determined by UPS in its sole discretion, and without prior notice. 

48.1 Conditions 

The UPS Service Guarantee is subject to the following conditions: 

–UPS’s guaranteed delivery schedule has been obtained by referencing UPS’s website or 

contacting a UPS Customer Service office. “On-time” or “on-schedule” means, subject to the 

terms of this UPS Service Guarantee, delivery is attempted within the UPS guaranteed delivery 

schedule. 

–Each package and shipment is properly recorded in a UPS Shipping System. 

–Each package and shipment bears the appropriate UPS tracking label and an address label, or 

a combined label generated by a UPS Automated Shipping System, showing the consignee’s 

correct name, deliverable address (UPS does not provide delivery to a P.O. Box), and ZIP Code 

(or postal code for international shipments). In addition, UPS reserves the right, in its sole 

discretion, to refuse to honor a request for a credit or refund of transportation charges for a 

package when that package is not accompanied by a UPS Smart Label® and/or Timely Upload of 

PLD or when the delivery address on any address label or combined label affixed to the package 

does not match the delivery address on the UPS Smart Label, bar code, or PLD for the package. 

–Each package or pallet in a shipment bears a UPS Saturday Delivery routing label when 

optional Saturday service is requested and available. 

–Each shipment is tendered to UPS during UPS’s published business hours. Shipments received 

from or destined to certain locations may require earlier pickup times (available at the UPS 

website). 

–UPS is notified by telephone or through UPS’s online Billing Center at ups.com/billing of a 

service failure within fifteen (15) calendar days of the date of scheduled delivery and is advised 

of the consignee’s name and address, date of shipment, shipment weight, and UPS tracking 

number. 

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–For UPS Worldwide Expedited® shipments, the guarantee shall apply only to shipments with a 

U.S. origin or destination and when the billed party is resident in the United States and is 

responsible for all shipping charges. 

–For UPS Worldwide Express FreightTM shipments, the guarantee shall apply to a shipment in 

excess of 4400 pounds only if the shipper obtained confirmation of eligibility for the UPS Service 

Guarantee, prior to tender of the shipment to UPS for service. 

UPS reserves the right to refuse any request for a credit or refund when such request is either (a) 

made by, or (b) based on information obtained by, a party other than the payer of the shipping 

charges. 

48.2 Exclusions 

The UPS Service Guarantee does not apply to: 

–UPS 2nd Day Air A.M.® packages for Residential deliveries. 

–Shipments tendered pursuant to Drop Shipments, special operating plans, or customized 

handling or processing arrangements. 

–Shipments processed using a UPS Automated Shipping System that is not located at the pickup 

address assigned to the UPS account number on which the shipment was made. 

–UPS Ground Returns Service packages. 

–Packages subject to a Large Package Surcharge or Additional Handling Fee, packages that 

exceed maximum size or weight limits, or to shipments containing any package or pallet subject 

to a Large Package Surcharge, Additional Handling Fee, Oversize Pallet Handling Surcharge, or 

that exceed maximum size or weight limits. 

–Shipments made using a Call Tag. 

–Shipments subject to a Delivery Intercept, Delivery Change Request, or a UPS My Choice®

request. 

–Shipments that are delayed due to causes beyond UPS’s control including, but not limited to: 

the unavailability or refusal of a person to accept delivery of the shipment, acts of God, natural 

disasters, war risks, acts of terrorism, acts of public authorities acting with actual or apparent 

authority, acts or omissions of customs or similar authorities, authority of law, insufficient 

information provided by a customer, Hazardous Materials packages improperly offered for 

transport, the application of security regulations imposed by the government, or otherwise 

applicable to the shipment, riots, strikes or other labor disputes, civil unrest, disruptions in 

national or local air or ground transportation networks (including, but not limited to, UPS’s 

transportation network), disruption or failure of communication and information systems, and 

adverse weather conditions. 

–International shipments for which the shipper has selected the Receiver or Third Party as the 

payer of any applicable duties and taxes and delivery is delayed until payment arrangements are 

made. 

–UPS Import Control® shipments for which the shipper has selected commercial invoice removal.

–UPS Ground shipments or UPS StandardTM shipments that are picked up or scheduled to be 

delivered during the fourteen calendar days before December 25. 

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49. Claims and Legal Actions 

Claims against UPS must be filed within strict time limits, including as set forth in Section 47.1 

(“Invoice Adjustment”) regarding invoice adjustments or billing disputes; Section 49.3 (“Time 

Limit For Filing Claims For Loss Or Damage To Property”) regarding claims for loss or damage to 

property; and pursuant to the UPS Service Guarantee. 

All claims against UPS arising from or related to the provision of services by UPS, including, but 

not limited to, demands for damages, refunds, credits, and any legal or equitable relief 

whatsoever, shall be extinguished unless the shipper or claimant (1) timely and completely 

complies with all applicable notice and claims periods set forth in the Terms and in the Service 

Guide, including as to claims for loss or damage to property, claims under UPS’s Service 

Guarantee, or claims for invoice adjustments; and (2) pleads on the face of any complaint filed 

against UPS satisfaction and compliance with those notice and claims periods as a contractual 

condition precedent to recovery. 

Claimants may not deduct the amounts of pending claims from any charges owed to UPS, and 

the shipper waives any and all rights, including any statutory or common law rights, to set off the 

amount of any claim against charges owed to UPS. 

49.1 Filing of Claims for Loss or Damage to Property 

All claims for loss of or damage to property transported or accepted for transportation must: (1) 

be in writing (or an electronic communication) and must include reference to the Source 

Document or pickup record number and date of shipment or copies of other documents sufficient 

to identify the shipment involved, and the declared value; (2) assert the liability of UPS for 

alleged loss or damage; (3) make claim for payment of a specified or determinable amount of 

money; and (4) be accompanied by a copy of the original invoice or, if no invoice was issued, 

other proof, certified to in writing, as to the purchase price paid by the consignee (where the 

property involved has been sold to the consignee), actual cost or replacement cost of the 

property, or extent of the damage to the property. 

A request for proof of delivery does not constitute the filing of a claim. 

No claims will be voluntarily paid unless filed in writing or transmitted electronically by or on 

behalf of the shipper in accordance with these provisions. 

49.2 Acknowledgment of Claims for Loss or Damage to Property 

After receiving a proper written or electronic transmission of a claim in the manner and form and 

with the supporting documents described in Section 49.1 (“Filing of Claims for Loss or Damage 

to Property”) and Section 49.4 (“Investigation of Claims for Loss or Damage to Property”) herein, 

UPS or its designee will acknowledge the receipt of such claim in writing or electronically to the 

claimant within 30 days after the date of receipt, unless such claim has already been paid or 

denied in writing or electronically. UPS will at the time each claim is received create a separate 

file and assign thereto a successive claim file number and note that number on all documents 

filed in support of the claim and all records and correspondence with respect to the claim, 

including the written acknowledgment of receipt and, if in its possession, the Source Document 

and delivery receipts, if any, covering the shipment involved. At the time such claim is received, 

UPS will cause the date of receipt to be recorded on the face of the claim document, and the 

date of receipt will also appear on the acknowledgment of receipt sent to the claimant. 

49.3 Time Limit for Filing Claims for Loss or Damage to Property 

As a condition precedent to recovery, all claims for loss or damage to property must be filed in 

writing or electronically with UPS within the following time limits: 

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35

–For domestic shipments, claims must be filed within nine months after delivery of the package 

or, in case of failure to make delivery, within nine months after a reasonable time for delivery has 

elapsed. 

–For international shipments, claims must be filed within sixty days after delivery of the package 

or pallet or, in the case of non-delivery, within sixty days after a reasonable time for delivery has 

elapsed. 

-Suits shall be instituted within two years after denial of any portion of the claim. Where claims 

are not filed or suits are not instituted thereon in accordance with the foregoing provisions, such 

claims shall be deemed waived and will not be paid. 

49.4 Investigation of Claims for Loss or Damage to Property 

–Prompt Investigation. Each claim for loss or damage to a package or shipment filed in the 

manner prescribed herein will be promptly and thoroughly investigated, if investigation has not 

already been made prior to receipt of the claim. 

–Supporting Documents. Each claim must be supported by the following: (1) evidence of 

payment of the shipping and any declared value charges; and (2) either the original invoice or, a 

photocopy, exact copy, or extract of, the original invoice, a certification of prices or costs, with 

trade or other discounts, allowance, or deductions of any nature whatsoever and the terms 

thereof, or depreciation reflected thereon. Where the property involved in a claim has not been 

invoiced to the consignee shown on the bill of lading or receipt, where an invoice does not show 

price or cost, where the property involved has not been sold, or where the property has been 

transferred at bookkeeping values only, UPS will, before paying a claim, require the claimant to 

establish the value in the quantity shipped, transported, or involved. UPS reserves the right to 

request the original shipping record or Source Document. 

For an asserted claim of $1000 or more for a package shipped as a result of a request for service 

made through the internet, the shipper must provide a copy of the signed receipt obtained from 

UPS at the time of tender to support the claim. 

For an asserted claim of $1000 or more for an international UPS Returns® or a UPS Import 

Control® package or pallet, the signed UPS high-value shipment summary applicable to the 

shipment must be submitted in support of the claim. 

By filing a claim and supporting documents to UPS, the claimant certifies that the claim, amount 

of claim, and supporting documents are true and correct. 

–Original Packaging Materials. In the event that a claim is made for damage to a shipment, the 

original packaging materials must be made available to UPS or its designee for inspection. 

–Verification of Loss. When an asserted claim for loss of an entire package or pallet or an 

entire shipment cannot be otherwise authenticated upon investigation, UPS will obtain from the 

consignee of the shipment involved a certified statement in writing that the property for which the 

claim is filed has not been received from UPS or from any other source. UPS reserves the right 

to require verification by the filing of a police report and providing a copy of the filed report to 

UPS in support of the claim. 

49.5 Salvage 

When UPS pays the actual cost, the purchase price, or the replacement cost of the property, all 

rights, title to, and interest in the property shall thereupon pass to UPS, and UPS reserves the 

right to obtain the property for salvage. Payment of a claim in such circumstances shall be 

contingent on UPS’s receipt of the damaged property in the same condition as on the date the 

damage was incurred. 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 59 of 232 Pg ID 59
36

49.6 Disposition of Claims for Loss or Damage to Property 

UPS or its designee, after receiving a written claim for property transported, will pay, decline, or 

make a firm compromise settlement offer in writing to the claimant within 120 days after UPS 

receives the claim; provided, however, that if the claim cannot be processed and disposed of 

within 120 days after receipt, UPS or its designee will at that time and at the expiration of each 

succeeding 60-day period while the claim remains pending, advise the claimant in writing of the 

status of the claim and the reason for the delay in making final disposition thereof and shall retain 

a copy of such notice to the claimant in its claim file. 

No claim for loss or damage shall be paid unless a valid claim has been filed in accordance with 

terms set forth herein (in Section 49.1, “Filing of Claims for Loss or Damage to Property,” Section 

49.3, “Time Limit for Filing Claims for Loss or Damage to Property” and Section 49.4, 

“Investigation of Claims for Loss or Damage to Property”). UPS reserves the right to refuse to 

pay any claim for loss or damage to property until all outstanding charges owing to UPS have 

been paid in full. 

50. Responsibility for Loss or Damage 

UPS’s liability for loss or damage to each UPS domestic package or international shipment, or to 

each pallet in a UPS Worldwide Express FreightTM shipment, is limited to a value of $100, except 

as set forth below. Unless a greater value is recorded in the declared value field of the UPS 

Source Document or the UPS Automated Shipping System used, the shipper agrees that the 

released value of each domestic package or international shipment, or pallet is no greater than 

$100, which is a reasonable value under the circumstances surrounding the transportation, and 

that UPS shall not be liable for more than $100 for each domestic package or international 

shipment or pallet. 

To increase UPS’s limit of liability for loss or damage above $100, the shipper must declare a 

value in excess of $100 for each package or pallet in the declared value field of the UPS Source 

Document or the UPS Automated Shipping System used and pay an additional charge. The 

shipper cannot declare a value in excess of the maximum allowable limits set forth below. UPS 

shall not be liable under any circumstances for an amount in excess of the declared value of a 

domestic package or international shipment, or pallet. When a shipper declares a value in 

excess of $100, it does not receive any form of insurance. Shippers desiring cargo insurance, all 

risk insurance, or another form of insurance should purchase such insurance from a third party. 

The rules relating to liability established by the Convention for the Unification of Certain Rules 

Relating to International Carriage by Air signed at Warsaw, Poland, on October 12, 1929, that 

convention as amended, or the Convention for the Unification of Certain Rules for International 

Carriage by Air (Montreal, 28 May 1999), shall apply to the international carriage of any shipment 

insofar as the same is governed thereby. There are no stopping places which are agreed upon 

at the time of tender of the shipment, and UPS reserves the right to route the shipment in any 

way UPS deems appropriate. 

50.1 Maximum Declared Values 

The maximum declared value is $50,000 per package and $100,000 per pallet, except for the 

following for which the maximum declared value may not exceed: 

–$5,000 per package for a package shipped as a result of a request for service made through the 

internet; 

–$500 per package for a package shipped via a UPS Drop Box; 

–$1000 per package for a package shipped via a Third-Party Retailer if such package was 

previously manifested in a UPS Shipping System, prior to drop off at the Third-Party Retailer or 

billed using Bill My Account; 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 60 of 232 Pg ID 60
37

–$500 per package or pallet for international shipments containing jewelry (not including costume 

jewelry); 

–$1000 per package for domestic packages returned via UPS Print Return Label, UPS Print and 

Mail Return Label, Electronic Return Label, or 1 UPS Pickup Attempt Return Services, (including 

via UPS Returns® on the Web), and UPS Returns® Flexible Access; 

–$1000 per package or pallet for international shipments returned via UPS Print Return Label, 

UPS Print and Mail Return Label, Electronic Return Label, 1 UPS Pickup Attempt, or 3 UPS 

Pickup Attempt Return Services (including via UPS Returns on the Web) unless a UPS highvalue shipment summary is obtained by the shipper or person tendering the package or pallet 

and signed by the driver upon tender of the shipment; 

–$1000 per package or pallet for international UPS Import Control® shipments unless a UPS 

high-value shipment summary is obtained by the shipper or person tendering the package or 

pallet and signed by the driver upon tender of the shipment; 

–$1000 per package for packages shipped by a Third-Party Retailer if no high-value control log 

was provided to UPS on tender of the package; 

–$999 per package for packages shipped via Shipper Release service; 

Shippers cannot declare a value for UPS Prepaid Letters. 

Declaring a value in the declared value field of the UPS Source Document or UPS Automated 

Shipping System used does not increase UPS’s limitations of liability for, and shippers may not 

declare a value for, damages related to providing or failure to provide C.O.D. service, including, 

but not limited to: failure to collect the C.O.D. amount; failure to collect the specified form of 

payment; collection of an instrument in the wrong amount; failure or delay in delivering the 

collected instrument to the shipper; or collection of forged, insufficient funds, or otherwise invalid 

instruments. 

Any declared value in excess of the maximums allowed in the applicable Terms or Service Guide 

is null and void. Acceptance for carriage of any package or shipment bearing a declared value in 

excess of the allowed maximums does not constitute a waiver of any provisions of the Terms or 

Service Guide limiting UPS’s liability or responsibility for any such package or shipment. 

50.2 Liability Limits 

UPS’s maximum liability for loss or damage to each UPS domestic package or international 

shipment, or to each pallet in a UPS Worldwide Express FreightTM shipment, shall not exceed the 

lesser of: 

–$100, when no value in excess of $100 is declared on the Source Document or UPS Automated 

Shipping System used (or when a value in excess of $100 is declared, but the applicable 

declared value charges are not paid); 

–the declared value on the Source Document or UPS Automated Shipping System used when a 

value in excess of $100 is declared and the applicable declared value charges paid; 

–the purchase price paid by the consignee (where the shipped property has been sold to the 

consignee); 

–the actual cost of the damaged or lost property; 

–the replacement cost of the property at the time and place of loss or damage; or 

–the cost of repairing the damaged property. 

UPS’s liability for shipments containing the following commodities shall be limited as follows: 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 61 of 232 Pg ID 61
38

–Checks. UPS’s liability for a shipment containing a check or checks is limited to the cost of 

stopping payment on and reissuing the check(s), not to exceed $100 per package or pallet. In no 

event shall UPS be liable for the face value of the check(s). 

–Phone Cards, Tickets, Gift Cards, and similar. UPS’s liability for a shipment containing a 

phone card, ticket (such as event or airline ticket), gift certificate, gift card, coupon, or other 

similar printed matter with an exchange value is limited to the cost (which shall not include any 

amount of the value attached to the card, certificate, or coupon, or similar printed matter) of 

replacing the physical card(s), certificate(s), or printed matter, not to exceed $100 per package or 

per pallet. In no event shall UPS be liable for the face value of any phone card, ticket, gift 

certificate, gift card, coupon, or similar printed matter. 

–Media. UPS’s liability for a shipment containing documents, film, photographs (including 

negatives), slides, transparencies, videotapes, compact discs, laser discs, computer tapes, and 

media of similar nature is limited to the replacement cost of the media on which the content is 

recorded. 

–Pairs, Parts. In the event of loss of or damage to a pair or set of articles, UPS’s liability is 

limited to the value of that part of the pair or set which is lost or damaged, and UPS shall not be 

liable for the value of the whole pair or set. In the event of loss of or damage to any part of 

property (including any part of a machine) which, when complete for sale or use, consists of 

several parts, UPS shall be liable only for the value of the part lost or damaged, not to exceed 

the declared value of the part lost or damaged. In no event shall UPS be liable for the value of 

the complete item. 

In the event of partial loss or damage to a pallet in UPS Worldwide Express FreightTM service, 

UPS shall be liable only for the value of the contents of the pallet lost or damaged, and not the 

value of the full pallet. 

50.3 Exclusions from Liability 

UPS shall not be liable or responsible for: 

–loss or damage to articles of unusual value (as defined in these Terms); 

–loss or damage to Prepaid Letters; 

–loss or damage resulting from insects, moths, vermin, inherent vice, deterioration, dampness of 

atmosphere, extreme of temperature, ordinary wear and tear, or that which occurred or arose 

prior to or after the course of transportation by UPS; 

–loss or damage resulting from improper, inadequate or unsafe packaging or wrapping that fails 

to meet UPS’s published standards related thereto set forth in the Terms or at ups.com; 

–loss or damage to Perishable Commodities to the extent the loss or damage results from 

exposure to heat or cold or the perishable nature of the item; 

–loss or damage to human remains, fetal remains, human body parts, or components thereof; 

–loss or damage to fluorescent tubes or bulbs; 

–loss of, damage to, or irretrievability of data stored on any type of media, or of information 

including without limitation personal, health or financial information; 

–loss or damage due to acts of God, natural disasters, war risks, acts of terrorism, nuclear 

damage, acts of public authorities acting with actual or apparent authority, acts or omissions of 

customs or similar authorities, authority of law, the application of security regulations imposed by 

the government or otherwise applicable to the shipment, riots, strikes or other labor disputes, civil 

unrest, disruptions in national or local air or ground transportation networks (including, but not 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 62 of 232 Pg ID 62
39

limited to, UPS’s transportation network), disruption or failure of communication and information 

systems, or adverse weather conditions; 

–loss or damage to any package or shipment for which UPS has no scan or other record 

reflecting that the package or shipment was tendered to UPS by the shipper; or 

–loss or damage to any shipment containing articles that shippers are prohibited from shipping, 

that UPS does not or is not authorized to accept for transportation, that UPS states that it will not 

accept, or that UPS has a right to refuse. 

UPS shall not be liable for any loss or damage arising from providing service to, or on behalf of, a 

person or entity that obtains such services, including the delivery of property, by trick, false 

pretense, or other fraudulent scheme. 

UPS shall not be liable for any damages arising from UPS’s inability, failure, or refusal to comply 

with a request to stop, return, or re-route shipment of a package after tender to UPS. 

UPS shall not be liable for any interruption of service due to causes beyond UPS’s control 

including, but not limited to: the unavailability or refusal of a person to accept delivery of the 

shipment, acts of God, natural disasters, war risks, acts of terrorism, acts of public authorities 

acting with actual or apparent authority, acts or omissions of customs or similar authorities, 

authority of law, insufficient information provided by a customer, Hazardous Materials packages 

improperly offered for transport, the application of security regulations imposed by the 

government or otherwise applicable to the shipment, riots, a government agency hold, strikes or 

other labor disputes, civil unrest, disruptions of any kind in national or local air or ground 

transportation networks (including, but not limited to, UPS’s transportation network), disruption or 

failure of communication and information systems, and adverse weather conditions. 

UNDER NO CIRCUMSTANCES SHALL UPS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, 

OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, DAMAGES ARISING 

FROM LOSS, MISDELIVERY OF, OR DAMAGE TO PROPERTY, DELAYED DELIVERY, OR 

FAILURE TO ATTEMPT DELIVERY IN ACCORDANCE WITH THE UPS SERVICE 

GUARANTEE, WHETHER OR NOT UPS HAD KNOWLEDGE SUCH DAMAGES MIGHT BE 

INCURRED. UNDER NO CIRCUMSTANCES SHALL UPS BE LIABLE FOR ANY DAMAGES 

WHATSOEVER FOR DELAYED DELIVERY, EXCEPT AS SPECIFICALLY PROVIDED FOR 

SHIPMENTS MADE UNDER THE UPS SERVICE GUARANTEE. 

Acceptance for carriage of any shipment containing articles that shippers are prohibited from 

shipping, that UPS does not or is not authorized to accept for transportation, that UPS states it 

will not accept, or that UPS has a right to refuse, does not constitute a waiver of any provisions of 

the Terms or Service Guide limiting UPS’s liability or responsibility for any such package or 

shipment. 

51. Shipper Indemnification 

The shipper agrees to indemnify, defend, and hold harmless UPS, its parent corporation, and 

affiliated companies, their officers, directors, employees, agents, and their successors and 

assigns, from all claims, demands, expenses, liabilities, causes of action, enforcement 

procedures, and suits of any kind or nature brought by a governmental agency, or any other 

person or entity, arising from or relating to the shipper’s noncompliance with governmental laws 

or regulations applicable to the shipment or UPS requirements applicable to the shipment, from 

shipper’s tendering any prohibited item for shipment, or from shipper’s failure to comply with the 

Terms. 

52. Data Protection 

The shipper agrees that UPS and other companies in the UPS group of companies worldwide, 

including companies in countries that may not have the same level of data protection as the 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 63 of 232 Pg ID 63
EXHIBIT B

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 64 of 232 Pg ID 64
UPS Rate and Service Gui

UPDATED JULY 8,

2013

Standard ListRA

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 65 of 232 Pg ID 65
ups.com®

1-800-PICK-UPS®

Leverage our logistics expertise

At UPS, we’re all about logistics.

Our growing portfolio of solutions improves service to you, so you 

can deliver even better service and greater value to your customers. 

• Fast freight when you need it most – UPS Worldwide Express FreightTM

guarantees door-to-door urgent international air freight delivery in one 

to three days.

• More choices to more places – UPS Worldwide Expedited® expands 

two-to-five-day delivery to more than 220 countries and territories. 

• Reliable, economical deliveries to Mexico – UPS StandardTM to Mexico 

provides end-of-day delivery within four to eight days. 

• Freight deliveries by noon – UPS Freight® LTL Guaranteed A.M. expands 

your domestic freight options with time-definite delivery by noon.

No one knows logistics better than UPS. And as the single source for all your 

shipping from packages to pallets, we can make it work harder for you, too.

To learn more about leveraging logistics, visit thenewlogistics.com.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 66 of 232 Pg ID 66
How To Use This Gui

Find everything you need to know about how to ship packages – from services and rates to packaging 

and payment – in the following pages. For your convenience, the UPS Rate and Service Guide is divided 

into four sections that cover each of the primary steps involved in preparing and processing a shipment. 

At the beginning of each section, further detail as to what is covered in that section is provided.

Sectio

1

Sectio

2

Sectio

3

Sectio

4

Choosing a Service Pages 4-

Determine the service that best meets your needs for domestic, export and import shipping.

Also, learn about certain service restrictions that may apply.

Preparing aSHI PMENT Pages

Information about UPS-provided packaging, guidelines for using your own packaging and a

explanation of international documentation that must accompany your shipment are provided.

Determining the Rate Pages 3

Determine the rates and zones for domestic, export and import shipments. Also, learn about

value-added services that are available.

Tracking and Payment Pages 15

Convenient and up-to-the-minute ways to track shipments are reviewed, as well as an

explanation of the UPS invoice, its presentation and various billing and payment options

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 67 of 232 Pg ID 67
2

Stay on top of the latest UPS news, announcements 

and critical updates via e-mail at ups.com/subscribe.

Essential Contac

Suppor

UPS Customer Servi

ups.com®

1-800-PICK-UPS®

1-800-877-1548 En Español

1-800-782-7892 International

1-800-811-1648 Billing

1-800-554-9964 Hazardous Materials

1-800-833-0056 Hearing Impaired – TTY/TDD

customer.service@ups.com

Zone Charts

View or download at ups.com/rates

Order by calling 1-800-PICK-UPS

WorldShip® Technical Suppo

ups.com/worldshipsupport

1-888-553-1118

UPS Package Design and Test La

1-877-877-7229

UPS CampusShip® Supp

Help Desk: 1-877-289-6418 (United States)

Eform: ups.com/eform

Help Desk Listing for other Countries: 

campusship.ups.com/techsupport

Freight Service

UPS offers multiple options for shipments over 150 pounds. For more information on these services, go to pages 7 to 12.

UPS Express Critica

upsexpresscritical.com

1-800-714-8779

UPS Worldwide Express Freight

ups.com/worldwideexpressfreight

1-800-782-7892

Air Freight Servic

ups-scs.com/airfreight

1-800-443-6379

UPS Freight® – LTL and Truckloa

ltl.upsfreight.com

1-800-333-7400 (LTL)

1-888-682-4652 (TL)

Ocean Freight Servic

ups-scs.com

1-800-443-6379

UPS Solutio

Visit ups.com/solutions to view the full portfolio of UPS services.

The UPS Stor

theupsstore.com

1-858-455-8800

UPS Capital

upscapital.com

1-877-263-8772

UPS Mail Innovation

upsmailinnovations.com 

1-800-500-2224

UPS Supply Chain Solutio

ups-scs.com

1-800-742-5727

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 68 of 232 Pg ID 68
2013 Updates

Updates to this guide are as follows:

July

8

n UPS Tariff/Terms and Conditions ups.com/terms

The UPS Tariff/Terms and Conditions have been updated. Please refer

to ups.com/terms for the latest information.

n UPS Worldwide Express FreightTM

Additional rates and services have been added for UPS Worldwide Express Freight:

• Export Non Door-to-Door rates which include Drop-off, Hold at Location 

and Drop-off and Hold at Location. . . . 

• Import Non Door-to-Door rates which include Drop-off, Hold at Location 

and Drop-off and Hold at Location. . . . 

• Saturday Delivery. . . . .

• UPS Returns®. . . . .

• UPS Import Control®. . . . 

• Dry Ice. . . . .

The following pages have been updated for UPS Worldwide Express Freight:

• Service Restrictions for maximum size and weight. . . . 

• Determine the Weight and Size for billable weight. . . . 

• Access to UPS. . . . 

n UPS My Choice®

UPS My Choice Members and Premium Members now have the option to upgrade 

UPS SurePost® to UPS Ground for an additional fee.. . . . 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 69 of 232 Pg ID 69
Table of Contents 3

Table of Contents

In this UPS Rate and Service Guide, you will find the 2013 UPS Package Standard List Rates for the 48 contiguous states, 

effective December 31, 2012. Standard List Rates apply to UPS account holders who have Scheduled Pickup service established 

on or after January 3, 2011, and to UPS account holders with a customized pricing agreement that provides Standard List Rates. 

You will also find service and rate information for UPS freight services including Air Freight and Less-Than-Truckload. The most 

current version of this guide can be downloaded at ups.com/rates.

 Choosing a Service

UPS Services .

Delivery Service Areas . 

UPS Solutions . 

Service Restrictions . 

 Preparing a Shipment

Provided Packaging . 

Packaging Guidelines . 

Special Packaging Needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Determine the Weight and Size . 

Shipping Solutions . 

Access to UPS . 

Documenting an International Shipment . 

 Determining the Rate

Determine the Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Domestic . 

Determine the Zone . 

UPS Next Day Air® Early A.M.® . 

UPS Next Day Air® . 

UPS Next Day Air Saver® . 

UPS 2nd Day Air A.M.® . 

UPS 2nd Day Air® . 

UPS 3 Day Select® . 

UPS Ground . 

UPS Next Day Air® Freight . 

UPS 2nd Day Air® Freight . 

UPS 3 Day Freight® . 

UPS Next Day Air® Freight NGS . 

UPS 2nd Day Air® Freight NGS . 

UPS 3 Day Freight® NGS . 

Value-Added and UPS Returns® Services . 

Other Charges . 

Export . 

Determine the Zone . 

 West and East State Classifications . 

 Worldwide Zone Chart . 

Determine the Zone (to Canada) . 

 Canada Zone Chart . 

UPS StandardTM to Mexico Zone Chart . 

Shipment Pricing . 

 Determining the Rate (continued)

Export (continued)

UPS Worldwide Express Plus® . 

UPS Worldwide Express® . 

UPS Worldwide Express FreightTM . 

UPS Worldwide Saver® . 

UPS Worldwide Expedited® . .

UPS Standard

 To Canada . .

 To Mexico . .

Import . .

Taking Control of Your Import Costs . .

Determine the Zone . .

 Worldwide Zone Chart . .

 UPS 3 Day Select and 

 UPS Standard Zone Chart (from Canada) . .

 UPS Standard Zone Chart (from Mexico) . .

Shipment Pricing . .

UPS Worldwide Express Plus . .

UPS Worldwide Express NA1® . .

UPS Worldwide Express . .

UPS Worldwide Express Freight . .

UPS Worldwide Saver . .

UPS Worldwide Expedited . .

UPS 3 Day Select from Canada . .

UPS Standard

 From Canada . .

 From Mexico . .

Value-Added, UPS Returns Services

and UPS Import Control®  . 

Other Charges . 

Customs Brokerage . 

 Tracking and Payment

Track Your Shipment . 

Reviewing Your Invoice . 

 Index

Index . 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 70 of 232 Pg ID 70
Sectio

1

Choosing a Servi

Determine the service that best meets your needs for domestic, export and import

shipping. Also, learn about certain service restrictions that may apply.

n Services for shipping within and between the U.S., Can

and Puerto Rico. Pages 5-8

n International services for export and import shipments. Pages 9-

n Learn more about solutions to help meet your business needs. Page 13

n Review service restrictions for domestic, export and import shipments. Pages 14-17

SEC

SEC

SEC

Prparing a SHIPMEN

Deermining t

Trcking and P

How To Use This Gui

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 71 of 232 Pg ID 71
Service Delivered By Destinations Other Information

SAME DAY

UPS Express Critical® – Specific delivery commitment, including 

expected delivery time and day, provided 

at time of booking

– All 50 states and Puerto Rico – Pickup and delivery available 24 hours 

a day, seven days a week, 365 days a year*

– Full range of services, including surface, 

air, secure, hand-carry, white glove 

or chartered aircraft

1 DAY

UPS Next Day Air®

Early A.M.®

– Delivery by 8:00 a.m. the next business day 

to major cities in the 48 contiguous states

– Delivery by 8:30 a.m., 9:00 a.m. or 9:30 a.m. 

the next business day to most other U.S. cities, 

including Anchorage, Alaska 

– Additional locations guaranteed by 10:00 a.m.

– 48 contiguous states and select 

locations in Alaska

– Optional Saturday Pickup and Delivery** 

available (refer to page 72 for more 

information)

UPS Next Day Air® – Next business day by 10:30 a.m., 12:00 p.m. 

or end of day, depending on destination

– All 50 states and Puerto Rico – Optional Saturday Pickup and Delivery** 

available (refer to page 72 for more 

information)

UPS Next Day 

Air Saver®

– Next business day by 3:00 p.m. or 4:30 p.m. 

to commercial destinations where UPS Next 

Day Air delivery is committed by 10:30 a.m. 

or 12:00 p.m., respectively

– Shipments to residential locations within the 

UPS Next Day Air Saver area are delivered 

by end of day

– 48 contiguous states and select 

locations in Alaska

– Optional Saturday Pickup available 

(refer to page 72 for more information)

– Saturday Delivery is not available

– Not available to destinations where 

UPS Next Day Air is committed by end 

of day

Some shipments to and from certain locations may require additional time in transit. For guarantee details, service availability and delivery time commitments,

visit ups.com® or call 1-800-PICK-UPS®. For UPS Express Critical, visit upsexpresscritical.com or call 1-800-714-8779 for more information.

*Not available at locations of The UPS Store®, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

**For Saturday Delivery, each Express Envelope or package must bear a Saturday Delivery routing label. Saturday Delivery may vary based on location.

Refer to ups.com for more information.

PACKAGE

UPS Services 5

UPS Services

Domestic

Choosing a Service

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 72 of 232 Pg ID 72
6

PACKAGE

UPS Services

Domestic

Service Delivered By Destinations Other Information

2 DAYS

UPS 2nd Day 

Air A.M.®

– Delivery by 10:30 a.m. or 12:00 p.m. on 

the second business day to metropolitan 

commercial destinations

– 48 contiguous states where UPS Next 

Day Air® delivery is committed by 

10:30 a.m. or 12:00 p.m., respectively

– Optional Saturday Pickup available 

(refer to page 72 for more information)

– Saturday Delivery is not available

– Not available to destinations where 

UPS Next Day Air delivery is committed 

by end of day

– Not available to residential destinations

UPS 2nd Day Air® – End of second business day – All 50 states and Puerto Rico – Optional Saturday Pickup and Delivery* 

available (refer to page 72 for more 

information)

3 DAYS

UPS 3 Day Select® – End of third business day – 48 contiguous states – Saturday Pickup and Delivery not available

WITHIN 5 DAYS

UPS Ground – Day-definite delivery within one to five 

business days

– All 50 states and Puerto Rico – Refer to UPS Ground Time in Transit maps 

on ups.com/maps to determine scheduled 

delivery

Some shipments to and from certain locations may require additional time in transit. For guarantee details, service availability and delivery time commitments,

visit ups.com® or call 1-800-PICK-UPS®.

*For Saturday Delivery, each Express Envelope or package must bear a Saturday Delivery routing label. Saturday Delivery may vary based on location.

Refer to ups.com for more information.

Multiple-Package Shipments

The contract-only offerings listed below are ideal for multiple-package shipments where a pallet is not required. Each package has its own shipping 

label and unique tracking number, and is backed by the UPS Service Guarantee. For more information, visit ups.com or call 1-800-PICK-UPS.

Offering Description

UPS Hundredweight 

Service®

– Designed for non-palletized multiple-piece shipments that may be classified as Less-Than-Pallet Load (LPL) going to the same 

destination.

– Requires shipments to have two or more packages and have minimum shipment weight of 100 pounds for Air Services and 200 

pounds for UPS Ground.

– Available with UPS Next Day Air, UPS Next Day Air Saver®, UPS 2nd Day Air A.M., UPS 2nd Day Air, UPS 3 Day Select and UPS Ground.

– Day-definite delivery typically in one to five days, or time-definite delivery based on the UPS shipping service you choose.

– Available in all 50 states.

UPS Ground

with Freight Pricing

– Designed for non-palletized multiple-piece shipments that may be classified as Less-Than-Pallet Load (LPL) going to the same 

destination and using a pricing structure common in the Less-Than-Truckload (LTL) industry.

– Requires shipments to have two or more packages and have minimum shipment weight of 151 pounds or more.

– Available with UPS Ground only.

– Day-definite delivery typically in one to five days.

– Available in the 48 contiguous states. 

6

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 73 of 232 Pg ID 73
Choosing a Service

UPS Services 7

Service Delivered By Destinations Other Information

1 DAY

UPS Next Day Air®

Freight

– Guaranteed next-business-day delivery 

by 12:00 p.m. or 5:00 p.m., depending 

on destination

– Most major metropolitan areas within 

and between the 48 contiguous 

states, Puerto Rico and Canada 

(excluding intra-Canada)

– Door-to-door delivery for shipments 

of more than 150 pounds (guaranteed)

– Optional services, including Saturday 

Delivery, available (refer to pages 70 to 74 

and pages 76 to 80 for more information)

UPS Next Day Air®

Freight NGS

(Non-Guaranteed

Service)

– Delivery the next business day by 12:00 p.m. 

or 5:00 p.m., depending on destination

– Most areas within and between all

50 states, Puerto Rico and Canada

– Door-to-door delivery for shipments 

of more than 150 pounds (non-guaranteed)

– Optional services, including Saturday 

Delivery, residential pickup and delivery 

and movement of Dangerous Goods, 

available (refer to pages 70 to 74 and 

pages 76 to 80 for more information)

2 DAYS

UPS 2nd Day Air®

Freight

– Guaranteed delivery by 12:00 p.m. or 

5:00 p.m. on the second business day, 

depending on destination

– Most major metropolitan areas within 

and between the 48 contiguous 

states, Puerto Rico and Canada 

(excluding intra-Canada)

– Door-to-door delivery for shipments 

of more than 150 pounds (guaranteed)

– Optional services, including liftgate pickup 

and delivery, available (refer to pages 70 to 

74 and pages 76 to 80 for more information)

UPS 2nd Day Air®

Freight NGS

(Non-Guaranteed

Service)

– Delivery by 12:00 p.m. or 5:00 p.m. 

on the second business day, depending 

on destination

– Most areas within and between all

50 states, Puerto Rico and Canada

– Door-to-door delivery for shipments 

of more than 150 pounds (non-guaranteed)

– Optional services, including residential 

pickup and delivery, available (refer to 

pages 70 to 74 and pages 76 to 80 for 

more information)

 3 DAYS

UPS 3 Day Freight® – Guaranteed day-definite delivery within 

three or four business days by 5:00 p.m.

– Most major metropolitan areas within 

and between the 48 contiguous 

states, Puerto Rico and Canada

– Door-to-door delivery for shipments 

of more than 150 pounds (guaranteed)

– Optional services, including liftgate pickup 

and delivery, available (refer to pages 70 to 

74 and pages 76 to 80 for more information)

UPS 3 Day Freight®

NGS

(Non-Guaranteed

Service)

– Day-definite delivery within three or four 

business days by 5:00 p.m.

– Most areas within and between the 

48 contiguous states, Puerto Rico 

and Canada

– Door-to-door delivery for shipments 

of more than 150 pounds (non-guaranteed)

– Optional services, including residential 

pickup and delivery, available (refer to 

pages 70 to 74 and pages 76 to 80 for 

more information)

UPS Air Freight Services are governed by the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada

and International.” For more information about guarantee details, service availability, delivery time commitments or to request a pickup, view the Terms 

and Conditions at ups-scs.com/terms or call 1-800-443-6379. 

Notes:

– Palletized and loose shipments accepted.

– Air Freight services to Canada do not include customs clearance.

AIR FREIGHT

UPS Services

Within and Between the U.S., Canada and Puerto Rico

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 74 of 232 Pg ID 74
8

LESS-THAN-TRUCKLO

UPS Servic

Service Delivered By Destinations Other Inform

UPS FREIGHT®  LTL (LESS-THAN-TRUCKLOAD)

LTL – End of scheduled day

– Backed by day-definite, on-time guarantee at no 

additional charge

– All 50 states, Canada, 

Mexico, Puerto Rico, 

U.S. Virgin Islands 

and Guam

– Regional, interregional and long-haul LTL services

– More than 22,000 one- and two-day lanes nationwide

– Backed by a day-definite, on-time guarantee at no 

additional charge in the 48 contiguous states, and to and 

from Canada

– No Fee Guarantee applies to current UPS Freight® Tariff

customers only. Subject to the “Terms and Conditions” 

as provided in the UPS Freight Tariff

LTL Guaranteed – Delivery by 5:00 p.m. of scheduled day – Direct service points in 

the 48 contiguous states 

and Canada

– Guaranteed service available for customers with contracts 

and/or pricing other than the current UPS Freight Tariff

LTL Guaranteed A.M. – Delivery by 12:00 p.m. of scheduled day – Select destination points 

in the 48 contiguous states

– Guaranteed service with up-charge applied to existing LTL 

pricing provisions

LTL Urgent Guaranteed capabilities for shipments that require:

 – Faster delivery than standard LTL service 

 or

 – Specific time-definite delivery 

(e.g., 10:00 a.m., 12:00 p.m., 5:00 p.m.) 

– All 50 states, Canada, 

Mexico, Puerto Rico, U.S. 

Virgin Islands and Guam

– Choose this service when speed is critical

– Monitored to ensure higher level of on-time performance 

– Customized solutions for unique LTL transportation needs

– Call 1-800-644-0900 for rates and to schedule service

Service Description Destinations Other Inform

UPS FREIGHT®  TRUCKLOAD

Dedicated

Contract Carria

– Gain the rigorous service levels that only a 

private fleet provides, but with the operational 

efficiencies of UPS ownership and management 

to create a customized solution

– 48 contiguous states – Call 1-888-682-4652 or send an e-mail to 

dedicated@upsfreight.com to request information

Truckload – Whether you need a dry van, flatbed or have a 

temperature-controlled move, we make it easy to 

secure the equipment you need, when you need it, 

for occasional or regular truckload shipments

– 48 contiguous states, 

Canada and Mexico

– Call 1-888-682-4652 or send an e-mail 

to truckload@ups.com for rates 

and to schedule service

Intermodal – Greater efficiencies and a reduced carbon footprint

– Expedited Intermodal with transit times equal to 

truckload service

– Standard Intermodal, a cost-efficient solution, 

when transit times are less critical

– 48 contiguous states, 

Canada and Mexico

– Call 1-888-682-4652 or send an e-mail 

to truckload@ups.com for rates 

and to schedule service

UPS Freight Services are governed by the UPS Freight 102 Series Tariff. For full details and updates, refer to upsfreight.com/tariff. 

Additional Services for Less-Than-Truckloa

Offering Descripti

Trade Show Services – Fast and reliable day-definite standard package and freight servi

– Fee-based and no fee guaranteed services apply for shipments destined for trade show events

– Ship cartons, crates or containers from a dock to a trade show floor, or from one exhibit to the next

– Handle complex traveling displays and high-tech equipment

– Experienced experts available to provide the right solution for moving your exhibit to and from the show – well before it begins

– Full portfolio of International package and Air Freight services to meet your trade show deadlines

– Customs Brokerage Services available to help you with customs compliance and clearance when exhibiting internationally

– Call 1-800-988-9889 for fees and more information

Temperature 

Protection Service

– Seasonal protection (October through April) for commodities with a freeze point of 32 degrees Fahrenheit or lower

– Refrigerated unit service available in select markets

– Call 1-800-644-0900 for fees and more information

Consolidation

and Distributio

– Consolidate shipments from multiple origins; distribute from one origin to multiple destinations

– Call 1-866-598-5814 for fees and more information

Within and Between the U.S., Canada, Mexico and Puerto Rico

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Choosing a Service

UPS Services 9

UPS Services

Export

Service Delivered By Destinations Other Information

BEST AVAILABLE FLIGHT

UPS Express Critical® – Specific delivery commitment, including expected 

delivery time and day, provided at time of booking

– To nearly every country – Pickup and delivery available 24 hours a day, 

seven days a week, 365 days a year*

– Full range of services, including surface, air, secure, 

hand-carry, white glove or chartered aircraft

1 TO 3 DAYS

UPS Worldwide

Express Plus®

– Guaranteed by 8:30 a.m. to Canada and 9:00 a.m. 

to most other destinations

– Next business day to Canada

– Two business days to Europe

– Two or three business days to Asia

– To more than 25 countries and 

territories, including major cities 

in Canada, Europe and Asia

– Add $40.00 to the appropriate UPS Worldwide 

Express rate for each UPS Worldwide Express Plus 

shipment

– Rates include door-to-door delivery with in-house 

customs clearance**

UPS Worldwide

Express®

– Guaranteed typically by 10:30 a.m. or 12:00 p.m.

– Next business day to Canada and for documents 

to Mexico

– Two business days to Europe and Latin America

– Two or three business days to Asia

– To more than 65 countries 

and territories

– Rates include door-to-door delivery with in-house 

customs clearance**

UPS Worldwide

Express FreightTM

– Guaranteed by end of day

– Next business day to Canada

– Two business days to Europe and Latin America

– Typically within two or three business days to Asia

– To more than 40 countries 

and territories

– Rates include in-house customs clearance**

– For palletized shipments

– Door-to-door and non door-to-door services 

available*

UPS Worldwide

Saver®

– Guaranteed by end of day

– Next business day to Canada and for documents 

to Mexico

– Two business days to Europe and Latin America

– Typically within two or three business days to Asia

– To more than 220 countries 

and territories

– Rates include door-to-door delivery with in-house 

customs clearance**

2 TO 5 DAYS

UPS Worldwide

Expedited®

– Guaranteed by end of day

– Two business days to Canada

– Three business days to Mexico

– Three or four business days to Europe

– Four or five business days to Asia and 

Latin America

– To more than 220 countries 

and territories

– Rates include door-to-door delivery with in-house 

customs clearance**

DAY-DEFINITE

UPS StandardTM

– To Canada

– To Mexico

– Guaranteed by end of day within two to six 

business days to Canada

– Guaranteed by end of day within four to eight 

business days to Mexico

– To all Canadian provinces 

and Mexico

To Canada:

– Rates include door-to-door delivery

– Customs clearance is not included

• UPS will provide Customs Brokerage Services

unless a different broker is specified**

• Charges will be billed to the importer unless 

otherwise indicated by the shipper

To Mexico:

– Rates include door-to-door delivery with in-house 

customs clearance†

Some shipments to and from certain locations may require additional time in transit. For guarantee details, service availability and delivery time commitments,

visit ups.com® or call 1-800-782-7892. For UPS Express Critical, visit upsexpresscritical.com or call 1-800-714-8779 for more information.

*Not available at locations of The UPS Store®, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

**Provided by UPS Supply Chain Solutions®.

†Customs clearance by UPS Supply Chain Solutions is required.

PACKAGE

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10

UPS Services

Import

Service Delivered By Origins Other Information

BEST AVAILABLE FLIGHT

UPS Express Critical® – Specific delivery commitment, including 

expected delivery time and day, provided 

at time of booking

– From nearly every country – Available 24 hours a day, seven days a week, 

365 days a year*

– Full range of services, including surface, air, secure, 

hand-carry, white glove or chartered aircraft

1 TO 2 DAYS

UPS Worldwide

Express Plus®

– Guaranteed typically by 8:00 a.m. or 8:30 a.m.

– Next business day from Canada

– One or two business days from Asia, Europe 

and Latin America

– From more than 185 countries 

and territories

– Add $40.00 to the appropriate UPS Worldwide 

Express rate for each UPS Worldwide Express Plus 

shipment

– Rates include door-to-door delivery with in-house 

customs clearance**

UPS Worldwide

Express NA1®

– Guaranteed by 10:30 a.m. where 

UPS Worldwide Express is available

– Overnight delivery to all 50 states and Puerto 

Rico from select European business centers

– From select cities in Germany 

and the United Kingdom

– Rates include door-to-door delivery with in-house 

customs clearance**

– Service requires an early pickup at origin

UPS Worldwide

Express®

– Guaranteed by 10:30 a.m. or 12:00 p.m.

– Next business day from Canada and Mexico

– One or two business days from Asia, Europe 

and Latin America

– From more than 185 countries 

and territories

– Rates include door-to-door delivery with in-house 

customs clearance**

UPS Worldwide

Express FreightTM

– Guaranteed by end of day

– Next business day from Canada and Mexico

– One or two business days from Asia, Europe 

and Latin America

– From 40 countries and 

territories

– Rates include in-house customs clearance**

– For palletized shipments

– Door-to-door and non door-to-door services 

available*

UPS Worldwide

Saver®

– Guaranteed by end of day

– Next business day from Canada and Mexico

– One or two business days from Asia, Europe 

and Latin America

– From more than 185 countries 

and territories

– Rates include door-to-door delivery with in-house 

customs clearance**

2 TO 5 DAYS

UPS Worldwide

Expedited®

– Guaranteed by end of day

– Two business days from Canada

– Two or three business days from Mexico

– Four or five business days from Asia, Europe 

and Latin America

– From more than 70 countries 

and territories

– Rates include door-to-door delivery with in-house 

customs clearance**

WITHIN 3 DAYS FROM CANADA

UPS 3 Day Select®

from Canada

– Guaranteed by the end of third business day 

to the 48 contiguous states

– From all Canadian provinces – Rates include door-to-door delivery with in-house 

customs clearance**

DAY-DEFINITE

UPS StandardTM

– From Canada

– From Mexico

– Guaranteed by end of day to the 48 contiguous states within two to six business days 

from Canada

– Guaranteed by end of day to the 48 contiguous states within three to seven business 

days from Mexico

– From all Canadian provinces 

and Mexico

From Canada:

– Rates include door-to-door delivery

– Customs clearance is not included

• UPS will provide Customs Brokerage Services

unless a different broker is specified**

• Charges will be billed to the importer unless 

otherwise indicated by the shipper

From Mexico:

– Rates include door-to-door delivery with in-house 

customs clearance**

Some shipments to and from certain locations may require additional time in transit. For guarantee details, service availability and delivery time commitments,

visit ups.com® or call 1-800-782-7892. For UPS Express Critical, visit upsexpresscritical.com or call 1-800-714-8779 for more information.

*Not available at locations of The UPS Store®, UPS Alliance Locations (Office Depot® and Staples®) or any UPS Authorized Shipping Outlet.

**Provided by UPS Supply Chain Solutions®.

Note: 10:30 a.m. delivery locations are the same as UPS Next Day Air® delivery commitment times in the U.S. Certain locations will require additional 

time in transit. For specific time in transit information, visit ups.com or call 1-800-782-7892.

PACKAGE

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Choosing a Service

UPS Services 11

Service Delivered By Destinations Other Information

1 TO 3 DAYS

UPS Air Freight Direct® – Day-specific scheduling, airport-to-airport 

service, typically one to three business days

– Available globally – For shipments of more than 150 pounds 

– Optional services, including pickup, 

delivery and customs clearance, 

available for an additional charge

 3 TO 5 DAYS

UPS Air Freight

Consolidated®

– Day-specific scheduling, airport-to-airport 

service, typically three to five business days

– Available globally – For shipments of more than 150 pounds 

– Optional services, including pickup, 

delivery and customs clearance, 

available for an additional charge

UPS Air Freight Forwarding Services are governed by the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada

and International.” For more information about guarantee details, service availability, delivery time commitments or to request a pickup, view the Terms and Conditions

at ups-scs.com/terms or call 1-800-443-6379.

Notes: 

– Palletized and loose shipments accepted.

– For additional information about optional services including pickup, delivery, customs clearance and liftgate services, please call 1-800-443-6379.

AIR FREIGHT FORWARDING

UPS Services

To Destinations Worldwide

For guaranteed, palletized door-to-door service by end of the day, within one to 

three business days, refer to UPS Worldwide Express FreightTM on pages 9 and 10.

Delivery Service Areas

The following chart explains service codes associated with delivery time of day and additional transit 

days required for addresses located beyond UPS’s standard Air Freight delivery network within and 

between the United States, Canada, Puerto Rico and to destinations worldwide. The codes are defined 

by the current version of the UPS Supply Chain Solutions® Quick Zip program, available on disk or at 

forwarding.ups-scs.com/quickzip.

Available 

Option Codes Description

AM – Delivery by 12:00 p.m. Within and Between the U.S., Canada and Puerto Rico

PM – Delivery by 5:00 p.m.

B1 – Delivery by 5:00 p.m. Additional charges will apply.

B2 – Add one additional day to transit time. Delivery by 5:00 p.m. Additional charges 

will apply.

B3 – Add two or more additional days to transit time. Delivery by 5:00 p.m. or later. 

Additional charges will apply.

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12

Service Description Destinations Other Inform

OCEAN FREIGHT

Full Container Load – Comprehensive Non-Vessel Operating Common

Carrier (NVOCC) services provide frequent 

departures at competitive rates from all major 

ports around the world to maximize routing 

and transit time options based on customer 

requirements

– Offered in all major ports and 

markets around the globe

– Dependable transit schedules and sailings from 

major ports worldwide

– Access to space allocations with major carriers 

– Network of consolidation centers and regional 

gateways to manage cargo flows 

– EDI connectivity with vessel operators 

– Door-to-door service 

– Advanced tracking of shipment milestones 

and reporting options

– Optional customs brokerage available 

for additional charge

Less-ThanContainer Loa

– Service offering space within a container 

that is shared with other customers’ goods to 

deliver economical usage-based costing, while 

providing Full Container Load (FCL) frequency, 

routing and visibility

– Offered in all major ports and 

markets around the globe

– Frequent sailings

– Reliability and adherence to scheduled sailing

– Advanced tracking of shipment milestones 

and reporting options

– Receipt of customer’s cargo at the origin 

Container Freight Station (CFS) 

– Consolidation of customer’s cargo with cargo 

from similarly situated merchants

– Issuance of house bill of lading 

– Deconsolidation at destination CFS and release 

to consignee 

– Optional customs brokerage available 

for additional charge

Freight Forwarding – A single, streamlined source to book ocean 

cargo, arrange for pickup and manage shipping

documentation regardless of origin, destination 

or carrier

– Offered in all major ports 

throughout the world

– Facilitates the entire forwarding process according 

to customer’s specifications as well as requirements 

of the countries of export and import

Project Cargo

Management

– Specialized multi-modal solutions for movement of break-bulk commodities. Encompasses 

end-to-end support out-of-gauge cargo via 

specialized handling and special-purpose 

vehicles and vessels

– Offered in all major ports and 

markets around the world

– Customized single-project solutions 

– Reliable scheduling and operations in accordance 

with project time constraints

– Routing of shipments to avoid physical and 

regulatory obstructions to movement 

– Timely, accurate adherence to permitting, licensing 

and filing requirements for cross-border logistics

– Positioning and recovery of capital assets utilized 

in project execution

– Compliance with governmental oversight, 

including Foreign Corrupt Practices Act (FCPA)

– Containment of project expenditures

– Frequently utilizes specialized charter vessels or 

specialized equipment types (out-of-gauge open 

top/flat-racks, break-bulk, etc.)

– Supports time-bound movement of machinery, 

engineered products and MRO materials into areas 

of the world where shipping options are less frequent

Ocean Freight Services are provided pursuant to the “UPS Supply Chain Solutions®

 (Ocean Freight Forwarding) Terms and Conditions” and the “Non-Vessel Operating

Common Carrier (NVOCC) Terms and Conditions,” each available at ups-scs.com/terms. Call 1-800-443-6379 for rates and more information on Ocean Freight Services.

OCE

UPS Servic

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Choosing a Service

UPS Solution  

Let UPS do more for your business. Trust our unsurpassed global network to manage package and freight shipments. Leverage 

UPS technology to enable shipping, tracking and support. Synchronize the movement of goods, funds and information with a 

comprehensive portfolio of solutions to help meet your business needs. The solutions listed below are just a sample of what 

UPS has to offer. Visit ups.com/solutions to view the full portfolio of UPS services and to learn more about what we can do 

for your business.

Solution Descripti

UPS Capital® UPS Capital offers a variety of innovative financial services and insurance* solutions that are designed to wor

with clients’ supply chains to improve liquidity and reduce risks. UPS Capital’s objective is to accelerate the 

movement of funds through the supply chain by enhancing cash flow, reducing trade risks and facilitating 

international trade. By creating a solution that integrates financial services with UPS’s other capabilities, 

UPS Capital supports its clients’ worldwide growth and business development, and helps to achieve UPS’s 

goal of synchronized commerce. For more information, visit upscapital.com or call 1-877-263-8772.

UPS Mail Innovations® UPS Mail Innovations is the definitive mail logistics solution for businesses that need a smarter and mor

cost-effective way to manage, process and expedite mail such as flats and parcels under one pound. For more 

information on how UPS Mail Innovations can reduce your transit time and costs, visit upsmailinnovations.com

or call 1-800-500-2224.

UPS Supply Chain Solutions® UPS Supply Chain Solutions is your experienced provider for freight and transportation services, logist

and distribution and international trade services. The global presence, proven supply chain experience and 

latest technologies of UPS Supply Chain Solutions can help you optimize your transportation and logistics. 

Visit ups-scs.com or call 1-800-742-5727 for more information.

*Insurance is offered through UPS Capital Insurance Agency, Inc. and through UPS Capital Insurance Agency, Inc. of California in California, 

and UPS Capital Insurance Agency, Inc. of Nevada in Nevada, Hawaii and Louisiana. UPS Capital Insurance Agency, Inc. and its affiliates 

are companies of UPS Capital Corporation. Insurance coverage may not be available in all jurisdictions. Insurance is governed by the terms, 

conditions, limitations and exclusions set forth in the applicable policy, and this is only intended to provide a brief overview. Products may 

be modified based on requirements and are subject to the terms and conditions of the applicable agreements.

UPS Solutio

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14

UPS will accept domestic Air Dangerous 

Goods shipments prepared under D.O.T. 

49 C.F.R. or the International Air 

Transport Association (IATA) regulation 

sets. The domestic Hazardous Materials 

and International Dangerous Goods 

functionality is integrated into the 

current version of WorldShip®. Contact 

the Hazardous Materials Support 

Center at 1-800-554-9964 for more 

information.

Select Hazardous Materials, as defined 

and regulated under Title 49 of the 

Code of Federal Regulations (49 C.F.R.), 

and Dangerous Goods, as defined 

under the International Civil Aviation 

Organization (ICAO) and published in 

the IATA Dangerous Goods Regulations, 

are accepted for transportation only 

as a contractual service domestically 

within and between all 50 states and 

Puerto Rico, and internationally within 

or between defined service areas.

Setting Up Service for Hazardous 

Materials and Dangerous Goods

To receive Hazardous Materials or 

Dangerous Goods service, including 

UPS StandardTM to Canada, the shipper 

must have a Scheduled Pickup account 

and agree to the provisions set forth 

in the online UPS Dangerous Goods 

Agreement Checklist or an approved 

prior domestic or international 

agreement, or have these same 

provisions incorporated into their 

existing customized contract.

Alaska, Hawaii, Puerto Rico 

and Catalina Island

UPS does not accept hazardous materials, including Consumer Commodities, 

Other Regulated Materials for Domestic 

Transport Only (ORM-D), Limited 

Quantities and combustibles, via UPS 

Ground Service to and from Alaska, 

Hawaii, Puerto Rico and Catalina 

Island. Many products that are not 

regulated or do not require shipping 

papers via UPS Ground are fully regulated when transported via aircraft. 

Hazardous Materials are accepted 

for transportation via UPS air to and 

from Alaska, Hawaii, Puerto Rico 

and Catalina Island only in passenger 

aircraft quantities (some class 9 exceptions are listed in the UPS Chemical 

Table) and prepared according to the 

requirements set forth in either Title 

49 of the Code of Federal Regulations 

(49 C.F.R.) or in the IATA regulations 

and the UPS Guide for Shipping

Ground and Air Hazardous Materials 

at ups.com/hazmat.

UPS 3 Day Select®

When preparing Hazardous Materials 

packages for UPS 3 Day Select, packages must be prepared in accordance 

with the applicable air regulations. 

Many products that are not regulated 

or do not require shipping papers via 

UPS Ground are fully regulated when 

transported via aircraft. Hazardous 

Materials are accepted for transportation 

in UPS 3 Day Select only in passenger 

aircraft quantities (some class 9 exceptions are listed in the UPS Chemical 

Table) prepared according to the 

requirements set forth in either Title 

49 of the Code of Federal Regulations 

(49 C.F.R.) or in the IATA regulations 

and the UPS Guide for Shipping

Ground and Air Hazardous Materials, 

available at ups.com/hazmat.

Other Regulated Materials (ORM-D)/

Limited Quantities (Ltd Qty)

Other Regulated Materials (ORM-D) 

and Limited Quantity (Ltd Qty) shipments prepared under HM-215K are 

accepted for transportation without 

a contract within the 48 contiguous 

states when properly packaged, 

marked and shipped via UPS Ground. 

UPS Standard to Canada is available 

for ORM-D (Consumer Commodity) 

and Ltd Qty (HM-215K) shipments 

without a contract, provided the 

shipper has reviewed the required 

checklist and service restrictions 

with a UPS representative.

ORM-D and Ltd Qty (HM-215K) packages 

shipped via UPS domestic Air Services 

and UPS 3 Day Select within the U.S. 

and Puerto Rico, and Consumer 

Commodity and Ltd Qty shipments to 

International Dangerous Goods (IDG) 

destinations, are accepted for transportation on a contractual basis only.

UPS Express Critical®

UPS Express Critical accepts Hazardous 

Materials and International Dangerous 

Goods shipments via ground transportation or air charter service only (certain 

restrictions apply).

Dry Ice

UPS accepts most non-Dangerous 

Goods shipments containing dry ice 

within the U.S. without requiring 

the shipper to enter into the UPS 

Dangerous Goods Agreement. Refer 

to pages 76 and 141 for more information. For International Shipments, 

a contract is required.

International Dangerous Goods (IDG)

UPS accepts International Dangerous 

Goods on a contract basis only. The 

UPS Guide for Shipping International

Dangerous Goods should always be 

used in conjunction with the most 

current IATA Dangerous Goods

Regulations. UPS only transports 

Dangerous Goods to and from IDG 

countries. The Dangerous Goods 

Service handling charge applies to all 

packages and palletized shipments 

that require a “Shipper’s Declaration 

for Dangerous Goods.” Refer to 

page 142 for fees.

PACKAGE

Service Restrictions

Domestic, Export and Import

Hazardous Materials and International Dangerous Goods

Notes:

– UPS Worldwide 

Express FreightTM 

is included unless 

otherwise noted.

– For additional service 

restrictions, refer to 

ups.com/terms for 

more information.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 81 of 232 Pg ID 81
Choosing a Service

Service Restrictions 15

Alcoholic Beverages

Packages containing alcoholic beverages 

(beer, wine or spirits) are accepted for 

transportation only on a contractual 

basis. Shippers must be licensed and 

authorized under applicable law to ship 

alcoholic beverages. UPS does not 

accept packages containing beer 

or spirits for delivery to consumers. 

Alcoholic beverages are accepted for 

transportation only to certain states. 

To receive service for packages containing alcoholic beverages, the shipper 

must enter into, and agree to, the 

provisions set forth in the approved 

UPS agreement for the transportation 

of alcoholic beverages shipments. 

UPS does not accept spirits for export 

shipments from the U.S. 

C.O.D.

Collect on Delivery (C.O.D.) service is 

not available for UPS Express Critical®

or international services except for U.S. 

imports from Canada. C.O.D. service 

is not available for UPS Worldwide 

Express FreightTM. C.O.D. service is 

also not available when using a UPS 3 

Day Select® or a UPS Ground shipping 

document.

Firearms

Firearms will be accepted for transportation only according to the “UPS 

Tariff/Terms and Conditions – United 

States” located at ups.com/terms.

Jewelry

International shipments containing 

jewelry (not including costume 

jewelry) are limited to a maximum 

value of $500.00 per package or pallet.

Maximum Length

The maximum length per domestic, 

export or import package is 108 inches. 

There are no maximum length restrictions for UPS Express Critical. 

Maximum Size

The maximum size per export pack

age is 165 inches in length and girth 

[(2 x width) + (2 x height)] combined. 

The maximum size per import package 

is 165 inches in length and girth 

[(2 x width) + (2 x height)] combined. 

For irregularly shaped air and ground 

packages, refer to page 27 for instructions. UPS Worldwide Express Freight 

pallets are subject to maximum size 

restrictions (which vary by origin 

and destination) as set forth at 

ups.com/palletmaximums. There 

are no maximum size restrictions 

for UPS Express Critical.

Maximum Value

Shippers are prohibited from ship

ping, and UPS does not accept for 

transportation, packages having a 

value of more than $50,000.00. 

For UPS Worldwide Express Freight, 

UPS does not accept for transportation, pallets having a value of more 

than $100,000.00. Additionally, more 

restrictive value limits apply for 

certain packages and pallets.

Refer to ups.com/terms for more 

information on maximum allowable 

values and liability limitations.

Maximum Weight

For domestic package shipments, the 

maximum actual weight per package 

is 150 pounds. For international ship

ments, the maximum weight of a 

package may vary by destination or 

origin. UPS Worldwide Express Freight 

pallets are subject to maximum 

weight restrictions (which vary by 

origin and destination) as set forth at 

ups.com/palletmaximums. For UPS 

Worldwide Express Freight shipments 

over 4,400 pounds, prior approval is 

required. There are no maximum weight 

restrictions for UPS Express Critical. 

Call the UPS International Customer 

Service Center at 1-800-782-78

for more information.

Maximum Weight for a Hazardous 

Materials and International 

Dangerous Goods Package

The maximum weight for a Hazardous 

Materials and International Dangerous 

Goods package is 70 pounds, unless 

further restricted by the regulations 

set forth in 49 C.F.R. or IATA regulations. 

Maximum weight for a non-Hazardous

Materials package shipment containing 

dry ice is 150 pounds. Consult the 

UPS Guide for Shipping Ground and Air

Hazardous Materials at ups.com/hazmat

or call the Hazardous Materials Support 

Center at 1-800-554-9964 for mo

information.

Restricted and Prohibited 

Articles (Export and Import)

It is the shipper’s responsibility to 

comply with current government 

regulations or laws applicable in 

each country.

Shipments are subject to inspection 

and possible delay by customs officials 

or representatives of other govern

ment agencies. Certain countries have 

additional prohibited or restricted 

articles. For more information, call the 

UPS International Customer Service 

Center at 1-800-782-78

PACKAGE

Service Restrictions

Domestic, Export and Import

Prohibited and Restricted Goods

Notes:

– UPS Worldwide 

Express Freight 

is included unless 

otherwise noted.

– For additional service 

restrictions, refer to 

ups.com/terms for 

more information.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 82 of 232 Pg ID 82
16

Notes:

– UPS Worldwide 

Express Freight 

is included unless 

otherwise noted.

– For additional service 

restrictions, refer to 

ups.com/terms for 

more information.

*Limited shipping of 

personal effects is 

available at all locations of The UPS 

Store® and any UPS 

Customer Center.

Service Restrictions

The following items may be shipped 

into the U.S., and to countries outside 

the U.S., where service is allowed 

on a contractual basis only:

– Alcoholic beverages

– Biological substances, Category B and 

exempt human or animal specimens

– Dangerous goods

– Gold or other precious metals

– Perishables

– Personal effects*

– Plants

– Postage stamps

– Seeds

– Tobacco

The following articles are not accepted 

for transportation by UPS into the U.S. 

or to countries outside the U.S.: 

– Animal products, non-domesticated

– Bank bills, notes or currency 

(other than coin)

– Corpses, cremated or disinterred 

remains 

– Firearms and weapons

– Fireworks

– Furs

– Hazardous waste

– Live animals, birds, fish, reptiles 

or insects

– Shipments prohibited by law

For UPS Worldwide Express FreightTM, 

the following items are not accepted:

– Antiques 

– Any item of extraordinary value 

– Cosmetics 

– Drugs (prescription and 

non-prescription) 

– Electronic data 

– Fish meal 

– Gambling devices

– Hazardous waste

– “In Bond” shipments 

– Neon signs 

– Nursery stock or plants 

– Personal effects (wearing apparel, 

cosmetics, toilet articles, furniture, 

kitchenware, linens, etc. – used, 

not for resale) 

– Pornography 

– Self-propelled surface vehicles 

– Shipments consigned “To Order of”

or “To Order Notify” 

– Shipments of an inherent nature for 

which transportation could not be 

furnished without sustaining loss 

or damage (used plasma TVs, artwork, 

original paintings, drawings, watercolors and sculptures) 

– Gold or other precious metals including gold or silver coins, gems, bullion 

Tobacco

Shipments containing tobacco or tobacco 

products, as those terms are variously 

defined under applicable state law 

(“Tobacco Product Shipments”), are 

accepted for transportation only from 

shippers who are licensed and authorized to ship tobacco and tobacco 

products pursuant to applicable laws. 

Tobacco Product Shipments shipped 

to a consumer will only be accepted 

for transportation as a contractual 

service. However, because UPS prohibits 

shipments of cigarettes to consumers 

under any circumstances, UPS does 

not offer a contractual service for the 

delivery of cigarettes to consumers. 

To receive service for Tobacco Product 

Shipments shipped to a consumer, 

the shipper must sign and agree to 

the provisions set forth in an approved 

UPS agreement for the transportation 

of tobacco products. For all other 

service for Tobacco Product Shipments, 

the consignee must be licensed and 

authorized to receive tobacco or tobacco 

products pursuant to all applicable 

federal, state, provincial or local laws 

or regulations and the shipment must 

conform to the terms, conditions, 

restrictions and prohibitions set forth 

at ups.com/tobacco at the time of 

shipping. It is the responsibility of the 

shipper to ensure that a shipment 

tendered to UPS, including a Tobacco 

Product Shipment, does not violate 

any federal, state, provincial or local 

laws or regulations applicable to the 

shipment. All shipments, including 

shipments containing tobacco products, 

will be accepted for transportation 

only according to the “UPS Tariff/

Terms and Conditions – United States” 

located at ups.com/terms.

Tobacco products may not be shipped 

from a UPS Drop Box, UPS Customer 

Center, UPS Alliance Locations (Office 

Depot® and Staples®), locations of 

The UPS Store®, or any UPS Authorized Shipping Outlet. Please call 

1-800-PICK-UPS® for more information.

UPS Returns®

UPS Returns Services are not provided 

via UPS Next Day Air Saver® or UPS 

2nd Day Air A.M.® Hazardous Materials 

or Dangerous Goods packages or 

pallets requiring shipping papers or 

packages containing firearms cannot 

be retrieved via UPS Returns Services. 

Biological substances and dry ice can 

be retrieved via UPS Returns Services. 

No other restricted or prohibited articles 

may be used with UPS Returns. Refer 

to ups.com/terms for value limits 

on UPS Returns Services shipments. 

Multiple-piece shipments are not 

available for UPS Returns Services 

shipped within the 50 states and Puerto 

Rico. UPS Returns® Flexible Access 

Service is available via UPS Ground 

Service only.

Domestic, Export and Import

PACKAGE

Prohibited and Restricted Goods (continued)

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 83 of 232 Pg ID 83
Choosing a Service

Service Restrictions 17

For all UPS Air Freight Services, the 

shipment of certain commodities 

is restricted or prohibited by law, 

regulation or airline safety procedure. 

The following categories of shipments 

will require careful evaluation for 

adherence to these requirements. 

Shipments Subject 

to Prior Arrangements

There are specific commodities that 

are subject to prior arrangement before 

shipping. These commodities will be 

accepted only upon advance arrangements and the satisfactory completion 

of all requirements. These shipments 

will be charged the UPS Next Day Air®

Freight rate in addition to applicable 

surcharges.

Dangerous Goods

Dangerous Goods are capable of posing 

a significant risk to health, safety or 

property when shipped by air. They may 

only be shipped within and between 

the U.S., Canada and Puerto Rico using 

UPS Next Day Air® Freight NGS. For 

shipments from origins in the U.S. 

and Canada to destinations worldwide, 

Dangerous Goods are shipped via 

UPS Air Freight Consolidated® service.

For all other shipments between points 

not specified above, charges for handling 

and transporting Dangerous Goods may 

vary. For Air Freight shipments within 

and between the U.S., Canada and 

Puerto Rico, call 1-800-443-63

for charges.

Perishable Commodities

Shipments containing perishable or 

temperature controlled commodities 

must be shipped via a UPS-guaranteed

service. Restrictions apply for shipments 

picked up on Friday, packing requirements and international movements.

Restricted Items

For a list of prohibited and restricted 

commodities, see the “UPS Air Freight

Terms and Conditions of Contract

for UPS Air Freight Services in the

United States, Canada and International”. Some commodities will not 

be accepted for transport unless 

agreed upon in writing by UPS prior 

to shipping.

Specific restrictions also apply when 

using UPS 2nd Day Air® Freight, UPS 

2nd Day Air® Freight NGS, UPS 3 Day 

Freight® or UPS 3 Day Freight® NGS 

for shipments within and between 

the U.S., Canada and Puerto Rico.

It is the shipper’s responsibility to 

comply with current government 

regulations or laws applicable in 

each country. Shipments are subject 

to inspection and possible delay by 

customs officials or representatives 

of other government agencies. Certain 

countries have additional prohibited 

articles. For more information, call the 

UPS International Customer Service 

Center at 1-800-782-78

Service Restrictions

AIR FREIGHT

LESS-THAN-TRUCKLOAD

UPS Freight® is governed by the UPS Freight 102 Series Tariff. For full details and updates, refer to upsfreight.com/tariff. 

Bank Bills, Notes or Currency

(Other Than Coin)

Paper money, deeds, drafts and 

valuable papers are not accepted 

for transport. Monetary coins will not 

be accepted as premiums with other 

articles, except as authorized in the 

STB NMF 100 Freight Classification 

(“NMFC”) item 310.

Jewelry 

Other than costume or novelty 

jewelry, jewelry and precious stones 

are not accepted for transport. 

Letters (With or Without 

Stamps Affixed)

U.S. Mail will be accepted when 

the shipper and consignee are U.S. 

Post Offices. Postage stamps are not 

accepted for transport. 

Museum Exhibits 

or Articles of Antiquity

Museum exhibits are not accepted, 

except for antique furniture subject 

to NMFC items 100240 and 100260. 

Artwork or Articles of Unusual 

Value (Inherently Fragile Items)

Artwork and articles of unusual value 

are not accepted for transport. This 

includes but is not limited to original 

paintings, drawings, etchings, watercolors, tapestries, prototypes or sculptures. Pictures or paintings subject 

to NMFC items 100240, 100260 and 

149420 are accepted for transport. 

Hazardous Waste 

Shipments of waste that require or 

are accompanied by an Environmental 

Protection Agency (EPA) or state 

hazardous waste manifest are not 

accepted for transport. 

Bulk or Dangerous Items 

Commodities in bulk, dangerous items, 

articles which cannot be loaded inside 

a van trailer, that require special equipment, are not packaged properly, or 

could be considered injurious or 

contaminating to other freight are 

not accepted for transport. These 

may include but are not limited to 

explosives (1.1, 1.2, 1.3, 1.5, 1.6), 

asbestos products, carbon black, 

illegal substances, medical waste 

or certain radioactive materials. 

For more information and additional service restrictions, refer to the “UPS Air Freight Terms and Conditions of Contract 

for UPS Air Freight Services in the United States, Canada and International” at ups-scs.com/terms

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 84 of 232 Pg ID 84
How To Use This Gui

Sectio

2

Preparing a SHIP

Information about UPS-provided packaging, guidelines for using your own packagin

and an explanation of export documentation that must accompany your shipment 

are provided.

n Choose UPS-provided packaging for select services. Page

n Review step-by-step guidelines for customer packaging and tips Pages 20-26

for special packaging.

n Determine the weight and size. Pages 27-

n Select automated or manual processing options, including online Pages 31-

shipping solutions, shipping documents and the UPS Waybil

n Arrange for a UPS pickup or drop off at a variety of locations Pages 33-3

that accept UPS packages

n Prepare forms to document international shipments. Pages 35-36

SECTION 1 CHOOSING A SEVICE  

SEC

SEC

Determining the 

Trcking and Paym

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 85 of 232 Pg ID 85
Preparing a Shipment

Provided Packaging 19

Practice Recycling: Reusable envelopes offer an easy way to help the environment.

Provided Packaging

We offer a variety of free containers and shipping labels for air and international services. Customers with a UPS account 

can request supplies, free of charge, by selecting “Order Supplies” from the left side of the ups.com® homepage or by calling 

1-800-PICK-UPS®. 

We also offer thermal label printers to print a UPS Smart Label®. UPS account holders can order a thermal label printer

for $2.00 per week by calling 1-800-PICK-UPS.

In 1998, in partnership with the Environmental Defense Fund, UPS designed environmentally preferred packaging to improve 

the environmental profile of packaging in the industry. New designs reduce climate impact and possible damage, so reshipping 

is less likely.

Packaging Use Features Environmental Considerations

UPS Express® Envelope* – Letter- and legal-size urgent 

documents and correspondence

– Not designed to package 

breakable items

– Letter-size envelope available 

in standard and window styles

– Legal-size envelope available in 

window style and can be used 

for A4-size documents

– 100 percent recycled fiber 

(80 percent post-consumer 

content)

UPS Express Envelope* – 

Reusable 

– May be used twice for letterand legal-size urgent documents 

and correspondence

– Not designed to package 

breakable items

– Letter- and legal-size envelope 

available in standard style

– Legal-size envelope can be used 

for A4-size documents

– 100 percent recycled fiber 

(80 percent post-consumer 

content)

UPS Express® Pak** – Flat, unbreakable items, such as 

large reports or bulky documents

– Receive special Pak rates for 

eligible UPS Worldwide Express®

and UPS Worldwide Saver®

shipments

– Made from tear-resistant 

material

– 15 percent post-consumer content

UPS Express Box** – A wide variety of merchandise – Sturdy corrugated box available 

in three sizes

– 100 percent recycled fiber 

(90 percent post-consumer 

content)

UPS Express Tube** – Larger documents that are rolled, 

such as blueprints, charts, maps, 

drawings and posters

– Protects documents – 100 percent recycled fiber 

(90 percent post-consumer 

content)

  *When packaging breakable items and electronic media containing sensitive personal information, please consider using the UPS Express® Hard

Pak – Secure. Containers may not be used for UPS Ground, UPS StandardTM or UPS 3 Day Select® shipments.

**Charges are based on weight and zone. Dimensional weight may apply; refer to pages 27 and 28 for more information.

Synchronizing the world of commerce

Express Envelope 

SM 

Express Pak 

Synchronizing the world of commerceSM 

Synchronizing the world of commerceSM

Synchronizing the world of commerceSM

PACKAGE

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 86 of 232 Pg ID 86
20

Shipping Checklist

Make sure you:

n Use a rigid box with flaps intact.

n Remove old labels, Hazardous Materials indicators 

and other previous shipment markings.

n Use the Box Strength Guidelines chart to determine 

the proper strength of your shipping container.

n Use adequate cushioning material.

n Use strong tape designed for shipping.

n Do not use string or paper over-wrap.

n Use a single address label that has clear, complete 

delivery and return addresses.

n Place a duplicate address label inside the box.

Step-by-Step

These four steps cover the key considerations in packing most articles to help 

allow for safe transport through the 

distribution environment.

1. Use a corrugated box.

Use a new or “almost new” corrugated 

box. The more a box is used, the more 

it loses its original 

protective qualities and may 

not adequately 

protect your 

shipment. If you 

must reuse a box, 

make sure it is rigid and in excellent 

condition with no punctures, tears, 

rips or corner damage, and that all flaps 

are intact. Shoe boxes, gift boxes or 

other paperboard boxes are not recommended. Remove old address labels 

and Hazardous Materials indicators 

such as diamond labels and markings, 

as well as delivery markings and barcodes from the previous shipment.

UPS recommends choosing a box 

strength that is suitable for its contents, 

based on the Box Strength 

Guidelines. Never exceed 

the maximum gross 

weight limit for the box, 

which is printed on the Box 

Maker’s Certificate on the 

bottom flap of most boxes.

After years of testing and analysis, 

engineers at the UPS Package Design 

and Test Lab have developed box 

strength specifications for singlepackage distribution. Refer to the 

chart below for recommendations 

in determining the proper size and 

maximum gross weight limit of a box.

How to use the Box Strength Guidelines 

chart (see below):

1. Weigh items to be shipped. (A doublewall corrugated container should be 

used for any item(s) weighing more 

than 80 pounds.)

Packaging Guidelines

Other packaging supplies are sold at locations of The UPS Store® and any UPS Customer Center. 

Simply leave it to the certified packing experts at The UPS Store to prepare your shipment for you.

Box Strength Guidelines

A

Maximum Weight

of Box and Contents

(lbs.)

B

Size Limit of

Box (inches)*

L + W + H

C

Bursting

Test

(lbs. per sq. in.)

D

Edge Crush

Test (ECT)

(lbs. per in. width)

SINGLE-WALL CORRUGATED CONTAINERS

30

40

50

65

80

75

75

85

95

105

200

200

250

275

350

32

40

44

55

N/A

DOUBLE-WALL CORRUGATED CONTAINERS

60

80

100

120

140

150

85

95

105

110

115

120

200

275

350

400

500

600

48

51

61

71

82

N/A

The above box strengths are only guidelines to help assure the containment and protection of products 

transported through single-package distribution environments. They are not to be considered packaging specifications, and all packaged products should be tested in accordance with the International Safe 

Transit Association (ISTA) Test Procedure 3A to ensure the most appropriate level of product protection 

is achieved.

*The size limits on the above chart refer to the maximum size of a box that can be manufactured based 

on the strength of the corrugated material. The size limits specified in this chart and on the Box Maker’s 

Certificate are unrelated to length and girth measurements used by UPS for dimensional measurements. Refer to page 28 for how to calculate dimensional measurements.

Visit the Packaging Advisor to create a customized list of packaging guidelines specific to you at ups.com/packaging.

PACKAGE

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 87 of 232 Pg ID 87
Preparing a Shipment

Packaging Guidelines 21

2. Measure and add together the length, 

width and height of the box.

3. Select the appropriate row where 

the criteria in both columns A and B 

are met.

4. Use column C to identify the recommended Bursting Test strength box.

Or, use column D to identify the recommended Edge Crush Test strength box. 

At least one of these specifications can 

be found on the Box Maker’s Certificate.

To prepare packages for UPS shipment, 

you can use your own packaging or 

one of a variety of containers pro

vided free of charge that can be used 

with certain, selected UPS services. 

Customers with a UPS account can 

request supplies, free of charge, by 

selecting “Order Supplies” from the 

left side of the ups.com® homepage 

or by calling 1-800-PICK- U

2. Provide internal protection.

Proper cushioning material, combined 

with a strong outer container, will 

protect your shipment. 

Visit the Packaging Advisor online 

at ups.com/packaging for additional 

information.

3. Close it securely.

Proper closure is just as important 

as adequate cushioning.

Do not use masking, cellophane, duct 

or water-activated paper tapes. Also,

do not use string or paper over-wrap

Visit the Packaging Advisor online 

at ups.com/packaging for additional 

information.

4. Use proper labeling.

For timely and accurate delivery, keep 

these points in mind when labeling 

your package:

– Always include the receiver’s complete 

address and ZIP CodeTM. For international 

shipments, include a contact name, 

telephone number and postal code.

– Make every 

effort to obtain 

a street address. 

If you do use a 

P.O. Box address, 

the recipient’s tele

phone number must

be included on the label. A package 

addressed to a P.O. Box may experience delays and will not be covered 

by any UPS Service Guarantee. An 

Address Correction charge also will 

apply. Refer to page 76 or 141 for 

fees. Army Post Office (APO) and 

Fleet Post Office (FPO) addresses 

are not accepted by UPS.

– Include the suite, apartment or unit 

number, if applicable. Failure to do so 

may subject the shipper to an Address 

Correction charge.

– Always include your complete return 

address with full street address and 

ZIP Code. For international shipments, 

include a contact name, telephone 

number and postal code.

– Place the shipping label on the top 

of the box. To avoid confusion, place 

only one address label on the box. 

If using a packing slip, place it on 

the same surface of the box as the 

address label.

– Do not place the label on a seam, edge, 

closure or on top of sealing tape.

– Remove or cross out old labels 

or markings.

– Place a duplicate label or other form 

of address information inside the 

package.

– If using a mailing tube, place the label 

horizontally, with the sides of the 

label pointing toward the ends of the 

tube, so the barcode can be scanned. 

If labeling an irregularly shaped item, 

make sure the label is placed on a flat 

surface to allow for scanning.

– The UPS Smart Label® produced by 

WorldShip®, UPS Internet Shipping, 

UPS CampusShip®, the UPS Developer 

Kit and a UPS Ready® solution includes

barcodes and routing codes that help 

ensure accurate routing and prompt 

delivery of your shipments. In addition,

the use of UPS Smart Labels allows 

for fast access to tracking and delivery 

information.

– UPS does not provide special handling 

for packages with “Fragile,” package 

orientation (e.g., “Up” arrows or 

“This End Up” markings) or any other 

similar markings.

Visit the Packaging Advisor online 

at ups.com/packaging for additional 

information.

Arrive Beautifully: Correct packaging will help your shipment reach its

destination successfully, reducing the impact of reshipping on the environment.

Step-by-Step (continued)

Packaging Guidelines

Note: For any add

tional assistance with 

packing fragile objects, 

contact the UPS Package 

Design and Test Lab 

at 1-877-877-72

PACKAGE

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 88 of 232 Pg ID 88
22

If you ship the following items, consider their special packaging needs.

Batteries

A variety of batteries are regulated as hazardous materials by the U.S. Department of Transportation 

(DOT). For assistance in determining whether or not your battery shipment is regulated, please call the 

DOT’s Hazardous Materials Info-line at 1-800-467-4922. Batteries requiring shipping papers may o

be tendered by contract hazmat shippers. (See the UPS Guide for Shipping Ground and Air Hazardous

Materials at ups.com/hazmat.) Any device with batteries installed must have their on/off switch 

protected from being activated, or have the batteries removed with the terminals protected. Simple 

devices like flashlights or rechargeable drills can generate a dangerous amount of heat if accidentally 

activated. Electronic items sent for repair, such as computers and cell phones, should be sent without 

batteries. For additional information regarding the shipment of batteries, please go to ups.com® and 

enter “Batteries” in the search field.

Bundled or Strapped Boxes

Only same-sized boxes may be strapped together. Use a minimum of four crisscrossed bands, two in each

direction. An address label must be placed on each box. When strapping boxes together, each box must be 

strong enough to hold the total weight of the strapped bundle. For example, if two 15-pound boxes are

banded together into a 30-pound package, both components should be in boxes with at least a 30-poun

weight capacity. An Additional Handling charge may apply. Refer to page 76 or 141 for more information.

Electronic Medi

To ship electronic media that contain sensitive personal information (such as personal financial or health 

information), we recommend that you do not use an envelope, letter packaging, UPS Express® Envelope, 

UPS Express Envelope – Reusable, UPS Express® Pak or UPS Express® Pad Pak. UPS provides special 

packaging, the UPS Express® Hard Pak – Secure, which is designed to help you ship sensitive electronic 

media. Call 1-800-PICK- UPS® or your sales representative for more information. You can also 

electronic media containing sensitive personal information by packaging it with a duplicate shipping 

label in an inner container that can be securely sealed. Place the inner container in a new outer corrugated box. Seal all flaps securely. Prior to packaging, mark the electronic media with identifiable 

information such as your company name, reference number or your UPS shipping number. Additionally, 

the shipper should retain a copy of the data and secure the data on the electronic media through 

encryption or other technological means.

Fabric and Wallpape

Rolled goods travel best when shipped in corrugated boxes. If a fabric or wallpaper roll is shipped in a bag, 

UPS recommends a bag with a minimum thickness of six mils. Make sure the bag is tightly wrapped and 

taped against the roll to reduce the risk of tearing. A tail on an item shipped in a bag must be compressed 

to the body of the item using tape. Place the address label on a flat surface of the item being shipped. 

Place duplicate address labels inside cores or between top layers of material. An Additional Handling 

charge may apply. Refer to page 76 or 141 for more information.

Hazardous Materials and Dangerous Good

Please refer to pages 77 and 142 for service 

restrictions related to shipping Hazardous 

Materials and Dangerous Goods. For shipments 

of UN3373 Category B biological substances, 

triple packaging is required. (See 49 C.F.R.

173.199 for domestic shipments and IATA

Packing Instruction 650 for international

shipments.) For additional information on 

this contract-only service, refer to the UPS Guide for Shipping Ground and Air Hazardous Materials

or UPS Guide for Shipping International Dangerous Goods at ups.com/hazmat.

Special Packaging Need

HAZARDOUS MATERIALS/DANGEROUS GOODS SHIPPING PAPER REBMUN TCATNOC YCNEGREME REBMUN ECNEREFER REBMUN TNUOCCA

Hazardous Materials Description and Quantity

DATE

SLIC

NO. OF PACKAGES

CARRIER

USE ONLY

INITIALS

SIGNATURE DATE

For Air Shipments, "I declare that all of the applicable air transport

requirements have been met".

I hereby declare that the contents of this consignment are fully and accurately

described above by the proper shipping name and are classified, packaged,

marked and labeled/placarded, and are in all respects in proper condition for

transport according to applicable international and national governmental

regulations.

PASSENGER AIRCRAFT CARGO AIRCRAFT ONLY

If this shipment contains radioactive material acceptable for passenger aircraft, such material is intended for use in, or

incident to, research, medical diagnosis or treatment. This shipment is within the limitations prescribed for:

SHIPPER'S CERTIFICATION

D.O.T. TITLE 49 CFR

DELETE NON-APPLICABLE MODE

UPS GROUND SERVICE

(Delete non-applicable)

FOR UPS AIR SERVICES ONLY

HIGHWAY AND RAIL DOT TITLE 49 CFR

UPS AIR SERVICES

LABELS REQUIRED

DO NOT REMOVE THIS COPY

1

02111408 9/05 MW © 1998 by United Parcel Service of America, Inc.

For Air Shipments, "I declare that all of the applicable air transport requirements have been met".

I hereby declare that the contents of this consignment are fully and accurately described above by

the proper shipping name and are classified, packaged, marked and labeled/ placarded, and are in

all respects in proper condition for transport according to applicable international and national

governmental regulations.

If this shipment contains radioactive material acceptable for passenger aircraft, such material is

intended for use in, or incident to, research, medical diagnosis or treatment.

Passenger

Aircraft

Cargo

Aircraft Only

Carrier Use Only

Initials

SLIC

Date

Signature Date

Account Number Emergency Contact Number

Hazardous Materials Description and Quantity

Reference Number

Page 1 of 1 1 Package

For Air Shipments, "I declare that all of the applicable air transport requirements have been met".

I hereby declare that the contents of this consignment are fully and accurately described above by

the proper shipping name and are classified, packaged, marked and labeled/ placarded, and are in

all respects in proper condition for transport according to applicable international and national

governmental regulations.

If this shipment contains radioactive material acceptable for passenger aircraft, such material is

intended for use in, or incident to, research, medical diagnosis or treatment.

Passenger

Aircraft

Cargo

Aircraft Only

Carrier Use Only

Initials

SLIC

Date

Signature Date

Account Number Emergency Contact Number

Hazardous Materials Description and Quantity

Reference Number

Page 1 of 1 1 Package

Passenger

Aircraft

Cargo

Aircraft Only

Account Number Emergency Contact Number

Hazardous Materials Description and Quantity

Reference Number Passenger

Aircraft

Cargo

Aircraft Only

Account Number Emergency Contact Number

Hazardous Materials Description and Quantity

Reference Number

Passenger

Aircraft

Cargo

Aircraft Only

Account Number Emergency Contact Number

Hazardous Materials Description and Quantity

Reference Number Passenger

Aircraft

Cargo

Aircraft Only

Account Number Emergency Contact Number

Hazardous Materials Description and Quantity

Reference Number

HAZARDOUS MATERIALS

SHIPPING PAPER

HAZARDOUS MATERIALS

SHIPPING PAPER

COPYCOPY

For Air Services Only This shipment is within the

limitations prescribed for: (Delete Non-Applicable Mode)

HAZARDOUS MATERIALS

SHIPPING PAPER

TERIALS

PER

TERIALS

PER

HAZARDOUS MATERIALS

SHIPPING PAPER

UPS FILE COPY

For Air Services Only This shipment is within the

limitations prescribed for: (Delete Non-Applicable Mode)

For Air Services Only This shipment is within the

limitations prescribed for: (Delete Non-Applicable Mode)

For Air Services Only This shipment is within the

limitations prescribed for: (Delete Non-Applicable Mode)

For Air Services Only This shipment is within the

limitations prescribed for: (Delete Non-Applicable Mode)

For Air Services Only This shipment is within the

limitations prescribed for: (Delete Non-Applicable Mode)

REMOVE THIS COPY AND APPLY TO PACKAGE

TM TM

TM TM

PACKAGE

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 89 of 232 Pg ID 89
Preparing a Shipment

Special Packaging Needs 23

Irregularly Shaped Items and Bare Meta

Tape the address label on a flat surface of the item being shipped. Cover the label with clear tape. 

Do not use “flying tags” attached by string or metal. Blunt all sharp or protruding edges with taped-on,

corrugated cardboard pieces. Protect the surface of the item as needed. An Additional Handling 

charge will apply. Refer to page 76 or 141 for more information.

Large and/or Heavy Packages

Packaging materials need to be evaluated carefully for packages weighing more than 70 pounds.

A UPS Heavy Package sticker is required whenever you ship packages weighing more than 70 pounds. 

Place the sticker to the right of the address label and write the package’s weight in the white box. It also 

helps to highlight every side of your package with Heavy Package highlight tape. This sends a warning 

to those who risk lifting your package, both your employees and ours. Customers with a UPS account 

can request supplies, free of charge, by selecting “Order Supplies” from the left side of the ups.com®

homepage or by calling 1-800-PICK- UPS®. An Additional Handling charge will apply. Refer to page

or 141 for fees.

Tires

Apply a wide band of pressure-sensitive tape through the center and completely around the body

of the tire so that the tape is attached to itself. Attach your address label to the tape band where 

it covers the tread. Cover the entire label with clear tape. An Additional Handling charge will apply. 

Refer to page 76 or 141 for more information.

Packaging Assistance

Packaging Advisor

The Packaging Advisor is an online tool that takes the guesswork out of packing and helps you 

determine just what you need by walking you through industry guidelines. Depending on your entries, 

the Packaging Advisor will provide guidelines about exterior carton, interior cushioning, product 

placement, closure and shipping label placement. Visit ups.com/packaging.

UPS Package Design and Test Lab

The UPS Package Design and Test Lab helps customers find effective, sustainable and cost-efficient packaging for products. Packaging engineers evaluate the current or proposed package, conduct a variety

of industry-accepted tests and prepare a written report that recommends modifications to improve

performance, economy and efficient use of materials. The UPS Package Design and Test Lab also monitors 

the latest developments in package-testing research worldwide. And the UPS Package Design and Test

Lab can assist in finding environmentally friendly packaging solutions that provide adequate product 

protection. Contact the UPS Package Design and Test Lab at 1-877-877-7229 for more details a

pricing information.

Packing Services 

Have your items organized and expertly packed at your nearest location of The UPS Store®. Many locations 

of The UPS Store also offer custom handling and packaging for large items – from blanket wrap to custom 

cartons and crating. Regardless of the size and shape of your items, locations of The UPS Store can handle 

your shipping needs, including Air Freight and LTL shipments. With the Pack & Ship GuaranteeSM, participating locations will pack your item, ship via UPS and if that item is damaged or lost in transit, you’ll be 

reimbursed. Visit theupsstore.com/guarantee for details. For more information on all the services available at The UPS Store or to find a location near you, please visit theupsstore.com or call 1-800-PICK-

SHIPPERS INTERNATIONAL

(123) 456-7890

5TH FLOOR

1550 W ANYWHERE STREET

PHOENIX AZ 85027-3129

1 OF 2 12 LBS

SHIP

TO:

JOHN SMITH

(987) 654-3210

ABC COMPANY

BUILDING 3 FLOOR 4

123 MAIN STREET

SALT LAKE CITY UT 84170-6672

UPS GROUND TRACKING #: 1Z 123 45E 03 1234 5671

UT 841 0-00

Eliminate Excess: Use box space efficiently, and choose environmentally friendly packing 

materials whenever possible.

Special Packaging Need

PACKAGE

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 90 of 232 Pg ID 90
24

UPS WORLDWIDE EXPRESS FREIGHT T M, AIR FREIGHT AND LESS-THAN-TRUCKLOAD

Packaging Guidelines

Preparing Your Freight Shipment

Palletizing Your Shipment

Step-by-Step

UPS Worldwide Express Freight

UPS Worldwide Express Freight is for 

palletized shipments. Pre-authorization 

is required for all UPS Worldwide 

Express Freight shipments over 4,400 

pounds. For UPS Worldwide Express 

Freight, scheduling a pickup or drop-off 

is required on all shipments through 

WorldShip®, UPS Internet Shipping, 

UPS CampusShip®, a UPS Ready®

solution, UPS Developer Kit, ups.com®

or by calling 1-800-782-7892.

Air Freight and LTL

Air Freight and LTL shipments can 

include combinations of palletized 

items or boxes that are too large to ship 

using other UPS services. Air Freight 

and LTL can also include multiple 

non-palletized pieces. UPS will accept 

freight shipments of any weight. 

However, minimum weight charges 

apply. Pre-authorization is required 

for Air Freight shipments that exceed 

120 inches in length, 84 inches in 

width, 76 inches in height or 5,000 

pounds in weight.

Palletized Freight

Palletizing freight helps multiple-piece 

shipments remain together and provides 

increased protection from damage. 

Each pallet, including its contents, 

is considered one piece.

Non-Palletized Freight

Loose items, such as boxes or containers 

that have not been secured to a pallet, 

are considered non-palletized freight. 

Each loose item is considered one piece 

and can be shipped via Air Freight or 

LTL services.

UPS Worldwide Express Freight,

Air Freight and LTL

Pallets are portable rigid platforms 

used to consolidate shipments and 

allow for ease of freight movement. 

Quality pallets are commonly made of 

either wood or plastic and can weigh 

between 20 and 70 pounds. Pallets 

should be large enough to accommodate the shipment without overhang. Anything overhanging the pallet 

edges may be damaged from punctures, abrasions and compression.

UPS Worldwide Express Freight shipments must be palletized, stackable, 

able to be lifted by forklift, and shrinkwrapped or banded to the pallet. For 

Air Freight shipments, if your nonpalletized shipment does not meet the 

minimum billable weight per piece, 

consider palletizing prior to UPS pickup.

The following are basic step-by-step 

instructions for palletizing your freight 

for UPS Worldwide Express Freight, 

Air Freight and LTL shipments.

1. Select Pallets.

– Choose pallets large enough to prevent overhang of shipment pieces

– Pallets must be sturdy enough 

to support the load

• Select pallets with closely spaced 

pallet deck boards

• Never exceed the rated capacity 

of your pallet 

– Do not select pallets with broken 

boards or protruding nail heads

– Pallets with four-way forklift entry 

are preferred as they help to improve 

handling and reduce damage to 

the shipment

2. Stack Boxes on Pallet.

For shipments that contain boxes 

or stackable pieces:

– Ensure cartons are new and of proper 

strength to withstand stacking

Many locations of The UPS Store® can handle LTL freight packaging

and shipping for you. Visit theupsstore.com for more information.

Palletizing Your Shipment

1. Select a four-way entry 

pallet for your freight 

shipment.

2. Stack boxes in columns. 

Avoid placing freight 

beyond pallet edges.

3. Use strapping with stretch 

wrap to secure boxes to 

the pallet.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 91 of 232 Pg ID 91
Preparing a Shipment

Packaging Guidelines 25

UPS WORLDWIDE EXPRESS FREIGHT T M, AIR FREIGHT AND LESS-THAN-TRUCKLOAD

Packaging Guidelines

Protecting Your Palletized Shipment from Damage

Step-by-Step (continued)

Solution Description

Corner/Edge Boards – Increase vertical stacking strength, prevent damage to corner edges and stabilize the load.

– Should extend to the full height and length of the load and should be used on all corners.

Strapping or Banding – Prevents pieces from getting lost or separated from the load.

– Should be drawn tightly to the load, possibly requiring running it underneath the top deck boards 

of the pallet.

Stretch Wrapping – Use as an effective way to keep all pieces of a shipment together.

– Should first be applied around the pallet and continued upward around the load.

– Must be tight to prevent load shifting.

– Capture the pallet when wrapping bottom layer.

– Designed to stabilize the load, not to secure it to the pallet.

– Strapping or banding should be used in conjunction with stretch wrap to secure the load to the pallet.

Top/Bottom Load Protector – Layers of corrugated fiberboard or heavy paperboard. 

– Use to help evenly distribute the weight of shipments that can be stacked upon one another.

– Securely close, staple and/or seal 

cartons

– Protect product from internal vibration 

with proper amounts of dunnage 

within cartons; no void areas/spaces 

between product or on top of carton

– Remove old labels from shipping 

cartons and product

– Affix labels with complete address 

information for the shipper and 

the consignee, to each piece

– Align boxes in columns, corner to 

corner, for the greatest stacking 

strength

– Avoid interlocking or rotating layer 

patterns

– Do not align corners over the spaces 

between pallet deck boards

– Boxes should not extend past the 

pallet edges

– Do not pyramid the boxes; keep the 

top layer flat to prevent damage from 

top loads

– Use a slip sheet under the load and 

every third layer when possible to 

help distribute the weight evenly 

and protect the bottom layer 

3. Secure Shipment to Pallet.

– Use a minimum of 60 gauge stretch 

wrap, five revolutions recommended; 

tie to pallet and across top to prevent 

shifting

– For Air Freight and LTL, label all 

handling units with shipper/consignee information and PRO Numbers 

(at minimum all four vertical sides, 

interior and exterior of the stretch 

wrapping); use markers if having 

adhesion issues

– To ensure stability corner boards 

and banding are recommended

– Use three-way locking – nailed corners

(not staples) on crates; angle board 

must extend from the deck board 

to the top of the pallet load

– Insert layers of cardboard between 

layers of freight to absorb vibration; 

distribute the weight evenly

4. Label Shipment.

– For UPS Worldwide Express Freight, 

apply labels to each side of the pallet 

and on top of the pallet. Each label 

should have telephone numbers 

and complete address information, 

including postal code of the shipper 

and the consignee

– For Air Freight, label each pallet with 

telephone numbers and complete 

address information, including postal 

code of the shipper and the consignee 

– Ensure information on the Bill of 

Lading (BOL) matches the shipment

– Indicate in proper location on 

the BOL and check contract/tariff 

for liability limits if excess declared 

value is needed

– Do not pyramid, ship or accept 

prohibited items or freight that 

overhangs the pallet

For any additional assistance with freight packaging, contact the UPS Package

Design and Test Lab at freight_testing@ups-psi.com or call 1-877-877-7229.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 92 of 232 Pg ID 92
26

UPS WORLDWIDE EXPRESS FREIGHT T M, AIR FREIGHT AND LESS-THAN-TRUCKLOAD

Packaging Guidelines

Preparing Non-Palletized Freight

Preparing for Pickup

If you do not plan to secure your 

shipment to pallets, follow the steps 

below for Air Freight and LTL services. 

UPS Worldwide Express Freight does 

not accept non-palletized freight

shipments.

1. Ship freight in corrugated boxes 

(avoid reusing boxes), crates or 

shipping containers.

2. Use a container strong enough 

to support the weight of contents.

3. Use at least two inches of appropriate 

cushioning material to protect internal 

items from each other and the corners, 

sides, top and bottom of containers. 

Appropriate cushioning material would 

include corrugated fiberboard, multiple 

layers of folded newspaper, styrofoam 

sheets, packing blankets, etc.

4. Reinforce edges to protect from 

bending.

5. Securely seal closures and seams 

with reinforced tape.

6. Label each piece with telephone 

numbers and complete address information, including postal code of the 

shipper and the consignee.

Air Freight and LTL

Pickup is available for all Air Freight 

and LTL services. Your freight pickup 

request is initiated when you Create 

a Shipment for freight on ups.com®, 

WorldShip® or My LTL Freight. 

Some Air Freight shipment pickup 

requests require pre-authorization.

Crates

Rugs and Carpets

Bundles

Rolls

Coils

Boxes

Bales

Pails

Barrels and Drums Pallets

Bags

Reels

How to Label Air Freight and LTL Shipments

Each piece of palletized or non-palletized freight must be clearly marked with telephone numbers and complete address information,

including postal code of the shipper and the consignee. Indicate on freight labels if any pieces require C.O.D. service. 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 93 of 232 Pg ID 93
Preparing a Shipment

Determine the Weight and Size 27

The Determine the Weight and Size 

information on this page and the next 

page are for package shipments only. 

For information on how to determine 

the weight and size for UPS Worldwide 

Express FreightTM refer to page 29.

Shipping rates are based on package 

weight and size (explained below 

and on the following page) and 

origin-to-destination distance (refe

to page 39 for Domestic, page 81 

for Export and pages 112 and 113 

for Import). 

Billable weight is the weight used 

to calculate the rate. For domestic 

and international services, the billable weight will be the greater of the 

dimensional weight as compared 

to the actual weight.

How to determine billable weight.

1. Determine actual weight.

Actual weight is the package weight 

rounded up to the next whole pound. 

Use a scale to determine the weight 

of the package. Round any fraction of 

a pound to the next whole pound for 

Express Envelopes (letters) over eight 

ounces and all other packages.

2. Determine dimensional weight.

Dimensional weight reflects package 

density, which is the amount of space 

a package occupies in relation to its 

actual weight. Dimensional weight 

may apply to all UPS domestic and 

international package services. 

Determine the package dimensions in 

inches. For each dimension, measure 

at the longest point, rounding each 

measurement to the nearest whole 

number (for example, 1.00 to 1.49 

will be considered 1, and 1.50 to 1.99 

will be considered 2). 

Multiply the package length by the 

width by the height. The result is the 

cubic size in inches.

For domestic shipments: 

UPS Air Services shipments – 

Divide the cubic size in inches by 

166 to determine dimensional weight 

in pounds. Increase any fraction to 

the next whole pound. 

UPS Ground shipments – If the cubic 

size of the package in inches is 5,184 

or larger, divide the cubic size by 166 

to determine dimensional weight in 

pounds. If the cubic size in inches is 

less than 5,184, use the actual weight 

of the package.

For international shipments: 

For export shipments, divide the cubic 

size by 139 when measured in inches to 

determine the dimensional weight. 

Increase any fraction to the next 

whole pound. 

For import shipments, divide the cubic 

size by 139 if measured in inches, or 

by 5,000 if measured in centimeters, 

to determine the dimensional weight. 

To convert metric measurements into 

pounds, multiply the result by 2.20462. 

Any fraction of a pound will be calculated at the next highest rate. 

For import shipments by way of UPS 

StandardTM from Canada, divide the 

cubic size by 166 if measured in inches 

or by 6,000 if measured in centimeters.

For UPS Standard to Canada shipments – If the cubic size of the package 

is 5,184 cubic inches or greater, divide 

the cubic size by 139 when measured 

in inches to determine the dimensional 

weight. Increase any fraction to the 

next whole pound.

3. Determine billable weight.

Compare the package’s actual weight 

to its dimensional weight. The greater 

of the two is the billable weight and 

should be used to calculate the rate. 

For multiple-package shipments, total

the billable weight of all packages in 

the shipment.

For All Domestic and International Shipments

PACKAGE

Determine the Weight and Size

Domestic U.S. Export  and Impo

Dimensional Weight = L x W x H

in Pounds 166

L = Length in inches

W = Width in inches

H = Height in inches

Dimensional Weight = L x W x H

in Pounds 139

L = Length in inches

W = Width in inches

H = Height in inches

L W

H

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 94 of 232 Pg ID 94
28

Additional Information on

Determining Weight and Size.

– Letter rates apply for domestic and 

international documents, correspondence and electronic media 

shipments that do not exceed eight 

ounces sent in an Express Envelope. 

Domestic and International letters 

less than or equal to eight ounces 

will be billed the Letter rate. Domestic 

letters greater than eight ounces will 

be billed by weight (rounded up to 

the next whole pound). International 

letters greater than eight ounces and 

less than two pounds will be billed 

at special Pak rates.

 International shipments sent in a 

UPS Pak that weigh two pounds or 

less and do not exceed $100.00 in 

declared customs value qualify for 

the Pak rate.

– Irregularly Shaped Packages: 

If the package has a bulge or is irregularly shaped, measure the length, 

width and height of the package at its 

extreme points, which may include 

the bulge or irregular aspects of 

the package.

Treat the irregularly shaped package 

as if it were in a regular rectangular 

box. Measure the length, width 

and height of the package from its 

extreme points. 

– Items Shipped in Bags:

Shape – When multiple items are 

shipped in a flexible container (e.g., 

burlap or plastic bag), the package 

measurements will be determined 

when the exterior is at rest. As this 

shape will differ from placement to 

placement, cubic size or package 

measurements will be made at the 

sole discretion of UPS.

Tails – A tail on an item shipped in 

a bag should be measured for the 

amount of space it takes up in a 

reasonably compressed fashion. Any 

tail that is created by placing an item 

in a bag must be compressed and 

taped to the body of the item.

– Packages that exceed UPS weight 

and size limits are not accepted for 

transportation. If found in the UPS 

system, they are subject to an Over 

Maximum Limits charge. Refer to page 

78 or 142 for more information. For 

Maximum Weight service restrictions, 

refer to page 15. For shipments over 

150 pounds, refer to pages 68 and 69

for Air Freight. 

– A Large Package Surcharge may 

apply to domestic and international 

shipments. 

A package is considered a “Large 

Package” when its length plus girth 

[(2 x width) + (2 x height)] combined 

exceeds 130 inches, but does not 

exceed the maximum UPS size 

of 165 inches. 

Large Packages are subject to a minimum billable weight of 90 pounds.

An Additional Handling charge 

will not be assessed when a Large 

Package Surcharge is applied.

− Shippers are responsible for providing 

accurate and complete shipment 

information on the shipping document 

or in the automated processing system 

used, including service selected, 

number, weight and dimensions of 

packages. UPS reserves the right to 

audit any package and/or invoice 

to verify service selection, package 

dimensions or weight and applicability of any charges. As part of that 

audit, UPS may weigh and measure 

any package tendered to UPS using 

any method UPS deems appropriate 

including, but not limited to, multidimensional measuring devices. If any 

aspect of the shipment information 

provided by the shipper is incomplete 

or incorrect as determined by UPS 

in its sole discretion, UPS may adjust 

charges at any time.

Follow the instructions on this page 

and the previous page to determine 

the billable weight for your package 

shipments. Refer to page 29 for 

UPS Worldwide Express FreightTM.

Notes: 

– Size limits indicated 

by a box manufacturer 

may not reflect exterior 

dimensions of a package, including where 

a package may have 

bulges or otherwise 

may not be uniform 

across each plane, 

and should not be 

used as a substitute 

for actual length, 

width and height 

measurements in 

determining dimensional weight.

– Improper packaging 

may result in the alteration of a package’s 

dimensions during 

transit which can 

affect the package’s 

dimensional weight 

and result in a shipping 

charge correction.

WorldShip®, UPS Internet Shipping, UPS CampusShip®, UPS Ready® solutions 

and applications available in the UPS Developer Kit will automatically calculate 

dimensional weight when you enter the package weight and dimensions.

For All Domestic and International Shipments (continued)

Determine the Weight and Size

H

L

W

PACK AGE

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 95 of 232 Pg ID 95
Preparing a Shipment

Determine the Weight and Size 29

UPS WORLDWIDE E XPRESS FREIGHT T M

To Destinations Worldwide

Determine the Weight and Size

For International Palletized Shipments

Shipping rates are based on the shipment weight, including the weight 

of the pallet, and size and origin-t

destination distance (refer to page 81

for Export and page 112 for Import).

Billable weight is the weight used to 

calculate the rate. The billable weight 

will be the greater of the dimensional 

weight as compared to the actual 

weight. 

How to determine billable weight.

1. Determine actual weight.

Actual weight is the weight of the 

items on the pallet and the weight 

of the pallet, rounded up to the next 

whole pound.

Use a scale to determine the weight.

Round any fraction of a pound to the 

next whole pound.

2. Determine dimensional weight.

Dimensional weight reflects pallet 

density, which is the amount of space 

a pallet occupies in relation to its 

actual weight. Dimensional weight 

may apply to all UPS Worldwide 

Express Freight shipments.

Determine the pallet dimensions in 

inches. For each dimension, measure 

at the longest point, rounding each 

measurement to the nearest whole 

number (for example, 1.00 to 1.49 

will be considered 1, and 1.50 to 

1.99 will be considered 2).

Multiply the pallet length by the 

width and by the height. The result 

is the cubic size in inches.

For export shipments, divide the cubic 

size by 139 when measured in inches 

to determine the dimensional weight. 

Increase any fraction to the next 

whole pound.

For import shipments, divide the cubic 

size by 139 if measured in inches, or 

by 5,000 if measured in centimeters, 

to determine the dimensional weight. 

To convert metric measurements into 

pounds, multiply the result by 2.20462. 

Any fraction of a pound will be calculated at the next highest rate.

3. Determine billable weight.

Compare the pallet’s actual weight to 

its dimensional weight. The greater 

of the two is the billable weight and 

should be used to calculate the rate.

Additional Information on

Determining Weight and Size.

– Pallets that exceed maximum size 

or weight restrictions (which vary by 

origin and destination) as set forth 

at ups.com/palletmaximums are not 

accepted for transportation. If found 

in the UPS system, they are subject 

to an Oversize Pallet Handling 

Surcharge. Refer to page 143 for 

more information.

– An Oversize Pallet Handling Surcharge 

will also apply to UPS Worldwide 

Express Freight when a pallet’s 

dimensions exceed thresholds that 

vary by origin and destination as 

set forth at UPS Worldwide Express

Freight Pallet Dimensions Resulting

in the Oversize Pallet Handling

Surcharge. Refer to page 143 for 

more information. 

Billable Weight Calculation

Customer has a shipment with 3 pallets weighing 600 pounds, 

800 pounds and 1,000 pounds. All pallets are the same size 

with the following dimensions: 48 in. x 40 in. x 60 in.

1. Determine actual weight.

Actual Weight = 600 lbs. + 800 lbs. + 1,000 lbs. = 2,400 lbs.

2. Determine dimensional weight. 

Pallet Dimensional Weight = 48 in. x 40 in. x 60 in. = 829 lbs.

139

 Shipment Dimensional Weight = 829 lbs. + 829 lbs. + 1,000 lbs. = 2,658 lbs.

3. Determine billable weight.

Shipment Billable Weight = 2,658 lbs.

Dimensional Weight = L x W x H

in Pounds 139

L = Length in inches

W = Width in inches

H = Height in inches

L W

H

U.S. Export and Import

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 96 of 232 Pg ID 96
30

AIR FREIGHT

To Destinations Worldwide

Determine the Weight and Si

How to Determine Billable Weigh

Freight Billable Weight: Minimum Billable Shipment Weight – Within and between the U.S., Canada and Puerto 

Numbe

of

Pieces Type

Length

Eac

Widt

Eac

Height

Eac

Weigh

Eac

Min.

Billable

Weight

Actual

Weigh

Dimensional

Weigh

@ 166

Dimensiona

Weigh

@ 139

Billable

Weigh

5 Loose items 10" 10" 10" 20 lbs. 151 lbs. 100 lbs. 31 lbs. 36 lbs. 151 lbs.

Freight Billable Weight: Minimum Billable Weight Per Piece – Within and between the U.S., Canada and Puerto Ri

Numbe

of

Pieces Type

Length

Eac

Widt

Eac

Height

Eac

Weigh

Eac

Min.

Billable

Each

Actual

Weigh

Dimensional

Weigh

@ 166

Dimensional

Weigh

@ 139

Billable

Weigh

20 Loose items 10" 10" 10" 15 lbs. 20 lbs. 300 lbs. 121 lbs. 144 lbs. 400 lbs.

Freight Billable Weight: Actual Weig

Numbe

of

Pieces Type

Length

Eac

Widt

Eac

Height

Eac

Weigh

Eac

Min.

Billable

Weigh

Actual

Weight

Dimensional

Weigh

@ 166

Dimensional

Weigh

@ 139

Billable

Weigh

20 Loose items 10" 10" 10" 25 lbs. 151 lbs. 500 lbs. 121 lbs. 144 lbs. 500 lbs.

Freight Billable Weight: Dimensional Wei

Numbe

of

Pieces Type

Length

Eac

Widt

Eac

Height

Eac

Weigh

Eac

Min.

Billable

Weigh

Actual

Weigh

Dimensional

Weight

@ 166

Dimensional

Weight

@ 139

Billable

Weigh

2 Loose items 30" 25" 20" 70 lbs. 151 lbs. 140 lbs. 181 lbs. 216 lbs. 216 lbs.

Freight Billable Weight: Using a Pallet

Numbe

of

Pieces Type

Length

Eac

Widt

Eac

Height

Eac

Shipment

Weigh

Pallet

Weigh

Min.

Billable

Weigh

Actual

Weight

Dimensiona

Weigh

@ 166

Dimensiona

Weigh

@ 139

Billable

Weigh

1 Pallet 35" 35" 35" 315 lbs. 40 lbs. 151 lbs. 355 lbs. 259 lbs. 309 lbs. 355 lbs.

  *The minimum billable shipment weight applies to all Air Freight services within and between the U.S., Canada and Puerto Rico. For UPS Air Freight Direct and UPS Air Freight Consolidated,

a minimum shipment dollar amount is applied. Refer to the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada and International”

at ups-scs.com/terms for more information or call 1-800-443-6379.

**The minimum billable weight of 20 pounds per loose piece applies to Air Freight within and between the U.S., Canada and Puerto Rico only. If your non-palletized shipment does not meet

the minimum weight of 20 pounds per piece, consider palletizing. Palletizing will ensure your shipment does not fall below the per-piece minimum billable charge.

†Pallet billable weight is equal to the shipment weight (315 pounds) plus the weight of a pallet (approximately 40 pounds). Note: Each pallet with its secured contents is entered as one piece.

Compare the freight shipment’s minimum billable weight, actual weight and dimensional weight. The greatest of the three is the billable weight and should 

be used to calculate the rate. 

1. Determine minimum billable shipment weight.*

– Minimum billable weight for loose items is the greater of 151 pounds or the number of pieces multiplied by 20 pounds.

Service Minimum Weight per Piece Minimum Weight per Shipme

UPS Next Day Air® Freight, UPS Next Day Air® Freight 

UPS 2nd Day Air® Freight, UPS 2nd Day Air® Freight N

UPS 3 Day Freight®, UPS 3 Day Freight® 

20 Pounds 151 Pounds

2. Determine actual weight and round up any fraction of a pound or kilo to the next whole pound or kilo.

3. Determine dimensional weight.

For each dimension, measure at the longest point, rounding each measurement to the nearest whole number. Multiply the shipment length by the width by 

the height. The result is the cubic size. Divide the cubic size by the dimensional weight factor located in the matrix below to determine the dimensional weight.

Service Origin Destination Dimensional Weight Fa

(Inches/Pounds

Dimensional Weight Fact

(Centimeters/Kilos

UPS Air Freight Direct®, UPS Air Freight Consolidated® All All 166 6,0

UPS Next Day Air Freight, UPS Next Day Air Freight

UPS 2nd Day Air Freight, UPS 2nd Day Air Freight N

UPS 3 Day Freight, UPS 3 Day Freight 

U.S. U.S. and PR

166 6,000

PR U.S. and PR

UPS Next Day Air Freight, UPS Next Day Air Freight

UPS 2nd Day Air Freight, UPS 2nd Day Air Freight N

UPS 3 Day Freight, UPS 3 Day Freight 

CA PR, CA and U.S.

U.S. CA 139 5,000

PR CA

To convert metric measurements into pounds, multiply the result by 2.20462. To convert imperial measurements into kilos, multiply the result by 0.453592. 

Increase any fraction to the next whole pound or kilo.

The chart below provides examples of billable weight calculations.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 97 of 232 Pg ID 97
Preparing a Shipment

Shipping Solutions 31

Shipping Solutions

Solution Shipping Environment Features and Benefits

AUTOMATED PROCESSING

WorldShip®

worldship.ups.com

Centralized Shipping 

(shipping room, warehouse)*

Full-featured Windows®-based software for Scheduled Pickup customers with high-volume shipping needs:

– Process UPS package and freight shipments using a single application to obtain a rate quote, schedule 

pickups, process paperless trade documentation and track shipments

– Choose from several options for inputting shipment data ranging from manual entry to fully automated, 

hands-free shipping 

– Streamline shipment processing by customizing default settings to match your shipping preferences

– Connect WorldShip to your accounting and customer service systems for seamless cross-functional 

communication

UPS Internet Shipping

ups.com®

ups.com/shippingdemo

Decentralized Shipping 

(distributed employees, 

front office, administrative 

staff, etc.)*

All your employees can print UPS labels from their PCs via a secure online environment:

– Web-based shipping system allows anyone in your company to ship from anywhere

– Process UPS package and freight shipments using a single application to obtain a rate quote, schedule 

pickups, process paperless trade documentation and track shipments

– One-step shipping with shipping preferences and the My UPS address book

– View history, track and reprint your air freight waybill from one page

– Export your history to integrate with other systems

– No software or setup required

– Ship using a UPS account or a credit card or debit card

UPS CampusShip®

ups.com/campusshipdemo

Decentralized Shipping 

with Centralized Control 

(distributed employees, 

front office, administrative 

staff, etc., with administrator 

controls)*

Gain control and reporting of your employees’ shipping activities in a secure environment, 

controlled by an administrator:

– A customized web-based shipping system allows anyone in your company to ship or track from anywhere, 

but gives complete visibility and control to the shipping decision-maker

– Process UPS package and freight shipments using a single application to obtain a rate quote, schedule 

pickups, process paperless trade documentation and track shipments

– View history, track and reprint your air freight waybill from one page

– Export your history to integrate with other systems

– No software required

– Contact your account representative or call 1-800-PICK-UPS®

MyFreight Decentralized Air Freight 

Shipping (occasional)

A web-based air freight shipping system:

– A one-stop source to book air freight shipments, request a pickup, create export documents and track 

shipments

– Perform online air shipment initiation, rate quotes, tracking and event notification

– Track air shipments using shipment or account numbers

My LTL Freight Decentralized LTL Shipping Secure website for LTL shipping:

– Create an electronic Bill of Lading, get account-specific negotiated rates and view shipping images

– Enables you to schedule a pickup, request pickup notifications and track a shipment

– Rating, booking and tracking capabilities for LTL urgent shipments

– Learn more at ltl.upsfreight.com/forms

*Applies to all UPS services except UPS Express Critical®, UPS Freight® Truckload or Ocean Freight.

Notes:

– A contract is required for Hazardous Materials and Dangerous Goods service.

– Hazardous Materials requiring shipping papers and Dangerous Goods requiring a “Shipper’s Declaration for Dangerous Goods” are not accepted through 

UPS Internet Shipping or UPS CampusShip. 

– You can process non-Hazardous Materials shipments that contain dry ice through both WorldShip and UPS CampusShip.

– For Air Freight services accessed through UPS CampusShip, UPS Internet Shipping, a UPS call center or UPS Customer Center, a valid UPS six-character 

account number or a UPS Supply Chain Solutions® nine-digit account number is required for all shipments.

– For shipping Dangerous Goods and Hazardous Materials via Air Freight, refer to the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight 

Services in the United States, Canada and International” at ups-scs.com/terms or call 1-800-443-6379 for more information.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 98 of 232 Pg ID 98
32

Shipping Solutions

Solution Shipping Environment Features and Benefits

AUTOMATED PROCESSING (continued)

UPS MobileTM App for

AndroidTM, BlackBerry®

and iPhone®*

m.ups.com

Mobile Decentralized 

Package Shipping 

(distributed employees, 

professionals on the road)

Create shipments when you are on the go:

– Process package shipments using supported smartphones

– Same login as ups.com®

– Access to UPS Internet Shipping optimized for mobile users

– Use the stored information from your My UPS address book, shipping and payment preferences

– Send shipping label to any e-mail you specify for printing

– Use your UPS account or credit card or debit card stored on ups.com

UPS Developer Kit Integrated Enterprise and 

e-Commerce Applications**

Web-based shipping application programming interface (API) that can be customized to meet your 

company’s business needs:

– Utilizes XML and web services technologies

– Gives you access to as many UPS services as you choose

UPS Smart Label® Provided by WorldShip®, 

UPS Internet Shipping, 

UPS CampusShip®, the UPS 

Developer Kit and UPS Ready®

A UPS Smart Label includes barcodes and routing codes that help ensure accurate routing and prompt 

delivery of your shipments. In addition, the use of a UPS Smart Label allows for fast access to tracking 

and delivery information.

Solution Features and Benefits

MANUAL PROCESSING – PACKAGE

Air Shipping 

Documents (ASDs)

– Available for each of the following services: UPS Next Day Air® Early A.M.®, UPS Next Day Air® (may also be used 

for UPS Worldwide Express®), UPS Next Day Air Saver®, UPS 2nd Day Air A.M.® and UPS 2nd Day Air®.

– To request an ASD, visit “Order Supplies” from the left side of the ups.com homepage or call 1-800-PICK-UPS®. 

– For Saturday Delivery, each Express Envelope or package must bear a Saturday Delivery routing label.

UPS 3 Day Select® and 

UPS Ground Shipping 

Documents

– Attach the completed form to the package and schedule a pickup via ups.com or by calling 1-800-PICK-UPS.

– A $5.00 per-package shipping document processing (S.D.P.) fee applies whenever a shipping document is used for UPS 3 Day Select

or UPS Ground.

– To request a shipping document, call 1-800-PICK-UPS.

UPS Worldwide Services 

Waybill

– Designed for international shipments:

• Detailed information fields to fully address your shipment and to include required customs information.

• Various billing options to specify how payment of charges is handled.

• Shipment-level detail enables shipment pricing and shipment tracking.

• With proper authorization, U.S. Electronic Export Information (E.E.I.) will be filed electronically by UPS on your behalf. 

Refer to page 136 for fees.

– When you use a UPS Worldwide Services Waybill for UPS Worldwide Express FreightTM, use one per shipment. 

• Packages within the pallet do not require an address label or UPS Worldwide Services Tracking Label.

• For all shipments, call 1-800-782-7892 or go to ups.com to schedule pickup or drop-off. 

– When you use a UPS Worldwide Services Waybill for multiple-package or multiple-pallet shipments to the same recipient, 

only the lead package or pallet requires a waybill. 

• Each additional package or pallet must have an address label and a UPS Worldwide Services Tracking Label.

• Detailed preparation instructions are printed on the reverse side of the waybill.

– To request a UPS Worldwide Services Waybill, visit “Order Supplies” from the left side of the ups.com homepage or call 1-800-PICK-UPS.

MANUAL PROCESSING – LTL

Bill of Lading – The Bill of Lading, usually prepared by the shipper, serves as a contract and provides all the information that UPS needs to transport the 

shipment. You can use UPS Internet Shipping, WorldShip, UPS CampusShip or My LTL Freight to process LTL shipments and quickly create 

an electronic Bill of Lading.

*Not available for UPS Worldwide Express Freight.

**Applies to all UPS services except UPS Express Critical®, UPS Freight® Truckload or Ocean Freight.

Notes:

– Hazardous Materials and Dangerous Goods service is not available when using manual documentation (Air Freight and LTL are supported).

– Be sure to keep the second copy of the shipping document.

– UPS Mobile supports shipments originating from the U.S., Canada, UK, Germany, France and Italy.

– To use UPS Mobile for shipping, you must have an existing My UPS ID with associated UPS account or credit card.

– UPS account holders can order a thermal label printer to print UPS Smart Labels. See page 19 for additional information.

Connect Seamlessly: Electronic documentation reduces waste.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 99 of 232 Pg ID 99
Preparing a Shipment

Access to UPS 33

Access to UPS

Arrange for a UPS Pickup

Method Description

PACKAGE

Scheduled Pickup* – UPS offers the greatest number of reliable and convenient pickup options:

· Daily Pickup

· Daily On-Route Pickup

· UPS Smart Pickup®

· Day-Specific Pickup

– Refer to page 73 (domestic shipments).

– Not available for UPS Worldwide Express FreightTM.

UPS On-Call Pickup® – With one pickup request, UPS will pick up all of your packages – Air, International and Ground Services. 

– Schedule a same-day or future-day pickup.

– UPS On-Call Pickup gives you the convenience of having your shipment picked up at your home or office 

by scheduling a pickup via ups.com® or by calling 1-800-PICK-UPS®.

– Fees are applied per pickup request regardless of the number of packages being picked up.

– Refer to page 74 (domestic shipments) or page 138 (export shipments) for fees.

UPS Worldwide Express Freight

– Pickup or drop-off must be scheduled for each UPS Worldwide Express Freight shipment via WorldShip®, 

UPS Internet Shipping, UPS CampusShip®, a UPS Ready® solution, UPS Developer Kit, ups.com or by 

calling 1-800-782-7892. 

– UPS Worldwide Express Freight pickup cannot be combined with Air, International or Ground Services 

package pickup.

– No additional fees are applied for pickup requests.

AIR FREIGHT

UPS Supply Chain 

Solutions® Call Centers

– Call 1-800-443-6379 to schedule a pickup.

UPS FREIGHT®

UPS Freight ltl.upsfreight.com or ups.com

UPS Freight LTL – UPS Freight LTL 1-800-333-7400

• LTL Guaranteed 1-800-333-7400

• LTL Guaranteed A.M. 1-800-333-7400

• LTL Urgent 1-800-644-0900

– Specialty Solutions: 

• Trade Show 1-800-988-9889

• Temperature Protection 1-800-644-0900

• Government 1-800-227-8046

• Consolidation and Distribution 1-866-598-5814

Pickup Notifications for LTL – UPS Freight LTL pickups scheduled** via WorldShip, ups.com and My LTL Freight include the option to 

receive Pickup Notifications at no additional cost. Pickup Notifications provide near real-time visibility 

of the status of a scheduled pickup providing vital supply chain information to the pickup scheduler 

and shipper.

– When scheduling a pickup, users can choose up to five e-mail addresses to receive notifications 

for any and all of the following:

• Scheduled Pickup

• Driver en Route

• Exception 

• Pickup Complete

UPS Freight® Truckload 1-888-682-4652

*Service for Hazardous Materials and International Dangerous Goods requiring shipping papers or “Shipper’s Declaration for Dangerous Goods”

is offered on a contractual basis. Only customers with a Scheduled Pickup account are eligible for these services. Please consult the Hazardous

Materials Support Center at 1-800-554-9964 for specific regulatory and service level requirements.

**Available for direct point service areas within the 48 contiguous states only.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 100 of 232 Pg ID 100
34

Find Locations for Package and UPS Worldwide Express FreightTM Shipments

Access to UPS

Location Description

The UPS Store®* – Offers domestic and international shipping as well as packing services and packaging supplies.

– Nearly 4,400 staffed locations.

– Full portfolio of business services: packing services, packaging supplies, copying, printing, 

document finishing, mailbox services and office supplies.

– International shipping expertise.

– For details on the Pack & Ship GuaranteeSM, visit theupsstore.com/guarantee.

– Visit theupsstore.com to find a location.

UPS Drop Box – Use for all domestic and international packages.

– Offers latest possible pickup times.

– Approximately 40,000 locations.

– Ground and Air packages shipped using UPS Returns® and UPS Import Control® services are accepted 

in any UPS Drop Box.

– Packages and Express Envelopes with a value of more than $500.00 cannot be shipped via a UPS Drop Box.

– Maximum acceptable size for each UPS Drop Box package is 16" x 13" x 3".

– Hazardous Materials/Dangerous Goods, including, but not limited to, Other Regulated Materials (ORM-D) 

and Limited Quantity (Ltd Qty) shipments prepared under HM-215K are not accepted in any UPS Drop Box.

– Self-service locations available 24 hours a day, seven days a week for your convenience.

UPS Customer Center – UPS-staffed customer shipping locations.

– More than 1,000 locations.

– Offers UPS domestic and international shipping as well as packaging supplies and packing services.

UPS Worldwide Express 

Freight Center

– UPS-staffed locations where shippers may tender international UPS Worldwide Express Freight pallets 

to UPS for transportation and a consignee or other recipient may receive pallets.

– UPS Worldwide Express Freight shipments must be international, stackable, secured on a pallet 

and compliant with UPS packaging guidelines.

– Pickup or drop-off must be scheduled for each UPS Worldwide Express Freight shipment using 

WorldShip®, UPS Internet Shipping, UPS CampusShip®, a UPS Ready® solution, UPS Developer Kit, 

ups.com® or by calling 1-800-782-7892. 

– Hours of operation may vary by location.

– Only UPS Worldwide Express Freight shipments are accepted at these centers.

UPS Alliance Locations

(Office Depot® and Staples®)

– Offer exclusive access to UPS services.

– Offer UPS domestic and international shipping.

– More than 1,100 Office Depot and more than 1,500 Staples locations.

UPS Authorized Shipping

Outlet

– Third-party pack-and-ship retailers that offer UPS domestic and international shipping.

– More than 4,200 locations. 

– Certain restrictions apply; refer to ups.com/terms for more information.

*The UPS Store locations are independently owned and operated by licensed franchisees of The UPS Store®, Inc., a subsidiary of United Parcel

Service, Inc.

Notes:

– Visit “Find Locations” from the left side of the ups.com homepage or call 1-800-PICK-UPS®. 

– UPS Worldwide Express Freight shipments are only accepted at UPS Worldwide Express Freight Centers.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 101 of 232 Pg ID 101
Preparing a Shipment

Documenting an International Shipment 35

UPS uses export and import documents 

you prepare to properly declare your 

shipment to customs in both the country of export and the country of import. 

The documents and information are 

used to determine various export and 

import reporting requirements. This 

documentation may include:

– A commercial invoice.

– U.S. Electronic Export Information 

(E.E.I.), formerly known as Shipper’s 

Export Declaration (S.E.D.). Please see 

ups.com/sedguide for more detail.

– A Power of Attorney.

– A U.S. Certificate of Origin or a North 

American Free Trade Agreement 

(NAFTA) Certificate of Origin.

– Other documents based on value, 

nature and destination of shipment.

Visit ups.com/intl_forms to download 

a blank document or view a sample 

of a completed document.

Document Shipments:

A document is generally defined as 

a written, typed or printed communi -

cation of no commercial value. Visit 

ups.com/importexport or call 

1-800-782-7892 for a list of items 

that are classified as documents in 

your destination country. International 

documents shipped in an Express 

Envelope or in any other packaging 

generally do not require a commercial 

invoice or any other export forms. 

All documents to Canada except those 

shipped in an Express Envelope are 

subject to duties and taxes.

Non-document Shipments:

International shipments containing 

items other than documents typically 

require one original and two copies 

of a commercial invoice in addition 

to the UPS shipping label. Packages 

destined for Puerto Rico require one 

original and one copy of a commercial invoice in addition to the UPS 

Air Shipping Document. Please 

visit ups.com/importexport or call 

1-800-782-7892 for specific country 

requirements. In addition to the 

commercial invoice, you may need 

to include a U.S. Certificate of Origin, 

NAFTA Certificate of Origin or E.E.I., 

based upon the guidelines below.

UPS Paperless® Invoice – UPS Paperless 

Invoice allows shippers to provide 

invoice and commodity-level detail 

through electronic data upload to UPS, 

thus eliminating the need to print 

commercial invoices for international 

shipments.

Because information is stored electronically, the risk of making manual errors 

when completing this customs documentation is dramatically reduced. 

With UPS Paperless Invoice, you can be 

assured that the program will not allow 

incomplete commercial invoices to be 

submitted, which is one of the main 

reasons that shipments can be held 

prior to export or import, causing delays.

For additional information, please visit 

ups.com/paperlessinvoice.

Commercial Invoice – A commercial 

invoice is required for all shipments 

containing goods. The commercial 

invoice is the primary document used 

for import control, valuation and duty 

determination. The document identifies 

the products being shipped and their 

commercial values (i.e., generally the 

sales price between the shipper and 

its customer).

U.S. Certificate of Origin – This form 

may be required by some importing 

countries for certain commodities. 

Please see the list of countries which 

may require a U.S. Certificate of Origin 

at ups.com/importexport or call 

1-800-782-7892. The purpose of the 

form is to authenticate that the goods 

are wholly produced or substantially 

transformed in the U.S. UPS can 

prepare a U.S. Certificate of Origin 

based on information from the shipper. 

Refer to page 136 for fees and more 

information.

NAFTA Certificate of Origin – This form 

is used by Canada, Mexico and the U.S. 

(including Puerto Rico) to determine if 

goods imported into their countries are 

products of one of the NAFTA countries 

and eligible for duty free or reduced 

duty treatment. To receive the benefits 

of reduced duty, you must attach the 

NAFTA Certificate of Origin to the commercial invoice if you have determined 

your commodity qualifies as a product 

of the U.S. under the NAFTA rules of 

origin and:

– The shipment is of U.S. or Canadian 

origin and is destined for Mexico with 

a value of $1,000.00 USD or greater.

– The shipment is of U.S. or Mexican 

origin and is destined for Canada 

with a value of $1,600.00 or greater 

in Canadian dollars.

Shipments valued less than the above 

amounts only require a statement on 

the commercial invoice requesting 

NAFTA preferential tariff treatment:

“I certify that the goods referenced in

this commercial invoice comply with

the origin requirements specified for

these goods in the North American

Free Trade Agreement, and that further

processing or assembly outside the

territories of the parties has not occurred

subsequent to processing or assembly

in the NAFTA region.”

Notes:

– UPS Worldwide 

Express FreightTM 

is included unless 

otherwise noted.

– International Dangerous Goods service 

requires a contract.

Go Paperless: Manage commercial invoices used for customs clearance electronically.

Visit ups.com/intl_forms to download blank copies or view sample versions of invoices, certificates and/or declaration documents.

Documenting an International Shipment

PACK AG E

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 102 of 232 Pg ID 102
36

Electronic Export Information (E.E.I.) – 

E.E.I. provides general information 

about your export transaction to 

U.S. Census and Customs and Border 

Protection and is used by government 

agencies for foreign trade statistics and 

compliance with U.S. export controls. 

E.E.I. was formerly provided on a 

Shipper’s Export Declaration (S.E.D.) 

form. The shipper in the U.S. is required 

to file E.E.I. generally in the following 

instances:

– If your shipment contains a commodity 

that has a value greater than $2,500.00.

– If your shipment contains a commodity 

that requires an export license or is 

subject to an exemption from licensing 

under the International Traffic in Arms 

Regulations (ITAR).

E.E.I. generally is not required for 

shipments to Canada unless the commodities are being exported under an 

export license or ITAR license exemption or the shipment is destined for a 

third country via transshipment through 

Canada. Visit ups.com/sedguide for 

more information.

How to prepare 

export documentation.

WorldShip®, UPS Internet Shipping, 

UPS CampusShip®, the UPS Developer 

Kit and a UPS Ready® solution that 

supports full international service make 

it easy to complete a commercial invoice, 

U.S. Certificate of Origin, NAFTA 

Certificate of Origin, and to prepare 

E.E.I. WorldShip, UPS Internet Shipping 

and UPS CampusShip prompt you to 

complete required export documentation as you process an international 

shipment. Additionally, WorldShip 

enables you to automate international 

documentation preparation through 

data import capabilities. 

Enclose all required export documentation in the UPS Waybill pouch or in an 

envelope marked “Export Documents.” 

Securely affix pouch or envelope to the 

lead package.

Special Note for E.E.I. Filers:

In order to file E.E.I. electronically, 

users can log on directly to the U.S. 

Government Automated Export System 

(AES) website at aesdirect.gov to file the 

appropriate information for their UPS 

shipment. UPS recommends electronic 

filing with AESDirect as the preferred 

method for E.E.I. filing. WorldShip, 

UPS Internet Shipping, UPS CampusShip 

and some UPS Ready solutions connect 

to AESDirect to allow customers to 

file their E.E.I. electronically with 

U.S. Census and Customs and Border 

Protection. UPS does not charge a 

service fee when you file your E.E.I. 

with AESDirect.

UPS can file or create and file E.E.I. 

on behalf of the shipper; however, 

all required data must be provided to 

UPS and the shipper must grant UPS 

Power of Attorney. UPS must obtain the 

shipper’s EIN (Employer Identification 

Number), also known as the Tax ID 

number, and data about the goods 

and consignees in order to file E.E.I., 

including the harmonized tariff code 

(Schedule B) and a description of the 

goods. A shipment will be delayed if all 

required information necessary to file 

E.E.I. has not been provided. Refer to 

page 136 for fees.

UPS TradeAbility® is a suite of information-based services providing harmonizer, 

landed cost and compliance tools. Visit ups.com/tradeability for more information.

Notes:

– UPS Worldwide 

Express FreightTM is 

included in package 

unless otherwise 

noted.

– E.E.I.s must include 

the Employer Identification Number (EIN) 

of the exporter. Before 

creating an E.E.I. shipment, you can obtain 

an EIN free of charge 

from the IRS by visiting irs.gov or calling 

1-800-829-4933.

Documenting an International Shipment

Air Freight

UPS uses export and import documents 

you prepare to properly declare your 

shipment to customs in both the country 

of export and the country of import. 

The documents and information are 

used to determine various export and 

import reporting requirements (e.g., 

data for electronic export information, 

import duties, fees and taxes in the 

destination country). 

This documentation depends on the 

type of shipment but may include:

– Commercial invoice

– Bill of Lading, either

• Air waybill

• Shipper’s Letter of Instruction

– E.E.I.

– Power of Attorney

– U.S. Certificate of Origin or a North 

American Free Trade Agreement 

(NAFTA) Certificate of Origin

– Other documents based on value, 

nature and destination of shipment.

Visit ups.com/intl_forms to download 

a blank document or view a sample 

of a completed document.

Shipper’s Letter of Instruction 

The Shipper’s Letter of Instruction 

explains how and where to send a 

shipment from the U.S. to an international destination. In preparing

this form, the shipper completes 

most of the information required on 

the Shipper’s Letter of Instruction. 

After the shipper completes the form, 

they retain the blue shipper’s copy 

and forward the rest of the form with 

the shipment to UPS Supply Chain 

Solutions® for completion. This document must be typed. It combines an 

air waybill and some of the information required for UPS to file E.E.I., if 

you, the shipper, have authorized UPS 

to file E.E.I. on your behalf by a Power 

of Attorney.

PACK AG E

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 103 of 232 Pg ID 103
How To Us

S

3

DETERMINING THE RATE

Determine the rates and zones for domestic, export and import shipments. Also, learn 

about value-added services that are available.

n Review the steps on how to determine the rates for your shipments. Page 38

n Domestic – Determine the destination zone and the UPS service rate, Pages 39-80

and value-added services and other charges that may apply to 

your shipment.

n Export – Determine the destination zone, the origin state Pages 81-110

classifications, if needed, and the UPS service rate.

n Import – Determine the origin zone and the UPS service rate. Pages 111-135

n Review value-added services, other charges and customs Pages 136-149

brokerage services for export and import.

SECTION 1 CHOOSING A SERVICE Pages 

SECTION 2 Prparing a SHIPMEN

SECTION 4 Trcking and Pa

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 104 of 232 Pg ID 104
38

Determine the Rate

PACKAGE AND AIR FREIGHT

Domestic, Export and Import

To determine the rate for domestic, export and import package and Air Freight shipments follow the steps below:

Package Freight

Domestic Export Import Air Freight

1. Choose service pages 5 and 6 page 9 page 10 page 7

2. Compute billable weight pages 27 and 28 pages 27 to 29 pages 27 to 29 page 30

3. Look up shipping zone page 39 pages 81 to 93 pages 112 to 118 page 39

4. Calculate the rate: Use WorldShip®, UPS Internet Shipping, UPS CampusShip®, UPS MobileTM (domestic rates only), the UPS Developer 

Kit, a UPS Ready® solution or the “Calculate Time and Cost” application on ups.com® to see the rate for your shipment.*

OR

Follow the steps in the table below to use the rate charts in this guide:

Package Freight

Domestic Export Import Air Freight

1. Go to applicable rates 

for service option selected pages 40 to 67 pages 95 to 110 pages 120 to 135 pages 68 and 69

2. Match billable weight

to appropriate zone page 39 pages 81 to 93 pages 112 to 118 pages 68 and 69

3. Additional charges may apply** pages 70 to 80 pages 136 to 143 pages 136 to 143 pages 70 to 80

*Rates provided through UPS’s shipping systems are estimates only, and other shipping charges, surcharges and value-added service charges may apply

based on your shipper characteristics and the characteristics of, and services requested for, shipments actually tendered to UPS.

**Including, but not limited to, surcharges if special options or value-added services are selected. Other surcharges, including surcharges imposed by carriers,

also may apply for Air Freight. Contact your local UPS Supply Chain Solutions® service center for details (refer to ups-scs.service.com/directory for specific

telephone numbers).

Notes:

– Not applicable for UPS Express Critical®, UPS Freight® LTL or TL, Ocean Freight, UPS Air Freight Direct® or UPS Air Freight Consolidated®.

– Any fraction of a pound more than the weight shown in the rate chart is rounded up to the next whole pound.

– Refer to ups.com/terms for more information or the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the 

United States, Canada and International” at ups-scs.com/terms for more information.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 105 of 232 Pg ID 105
Determining the Rate

Determine the Zone 39

Domestic Including Puerto Rico

Determine the Zone

PACKAGE AND AIR FREIGHT

Use your UPS Zone Chart to determine the destination zone for the domestic package 

or Air Freight service option you’ve selected. View or download your UPS Zone Chart 

at ups.com/rates, or order one by calling 1-800-PICK-UPS®.

Within the 48 Contiguous States and to Puerto Rico

From the 48 Contiguous States to Alaska and Hawaii

Please note that UPS Next Day Air® Early A.M.® uses the same zones as UPS Next Day Air®.

Example:

If you are shipping from ZIP CodeTM 00401, 

take the first three digits of the receiver’s ZIP 

Code and refer to the sample UPS Zone Chart 

to the right:

For a UPS Ground shipment from an origin in 

ZIP Code 00401 to a destination located in ZIP 

Code 12955, the zone is 3.

Please note that UPS Next Day Air Early A.M. uses the same zones as UPS Next Day Air. 

Example:

For a UPS Next Day Air shipment from an origin 

anywhere in the 48 contiguous states to a destination 

in Alaska located in ZIP Code 99556, the zone is 124.

WorldShip®, UPS Internet Shipping, UPS CampusShip®, UPS MobileTM, 

the UPS Developer Kit or a UPS Ready® solution will automatically 

determine the zone for you.

ZONES

DESTINATION 

ZIP CODES UPS

Ground

UPS

3 

Day

Select®

UPS

2nd

Day

Air®

UPS

2nd

Day Air

A.M.®

UPS

Next

Day Air

Saver®

UPS

Next

Day

Air®

060-089 2 302 202 242 132 102

090-099 – – – – – –

100-127 2 302 202 242 132 102

128-136 3 303 203 243 133 103

137-139 2 302 202 242 132 102

140-142 3 303 203 243 133 103

ALASKA ZONES

DESTINATION 

ZIP CODES

UPS

Ground†

UPS

2nd Day

Air®

UPS

Next Day

Air®

99501-24 44 224 124

99540 44 224 124

99547-55 46 226 126

99556 44 224 124

99557-59 46 226 126

99561 46 226 126

99563-66 46 226 126

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 106 of 232 Pg ID 106
40

S T A N D A R D L I S T R A T E S

Zones 102 103 104 105 106 107 108 124†

Letter* $46.80 $50.60 $54.55 $56.65 $56.90 $59.95 $60.40 $63.10 

1 Lbs. 50.55 58.60 68.25 72.80 76.75 80.15 81.65 83.25 

2 51.00 61.35 73.50 77.70 83.25 85.60 88.00 88.45 

3 54.05 63.50 78.45 83.20 89.35 91.45 93.70 95.55 

4 56.15 65.45 82.85 88.55 95.10 97.15 99.95 101.90 

5 56.60 66.85 86.65 92.75 97.70 101.30 104.10 108.05 

6 59.65 69.10 93.10 99.55 105.30 108.35 111.85 113.90 

7 61.15 71.50 96.10 103.15 110.85 114.60 117.65 119.65 

8 61.45 73.65 100.50 109.95 118.40 119.75 123.45 125.25 

9 61.90 75.05 106.45 115.25 119.90 124.65 129.65 131.55 

10 62.05 75.20 106.60 115.90 120.05 124.80 129.80 137.70 

11 65.55 80.50 114.50 124.95 135.50 138.95 141.60 143.90 

12 67.15 82.25 119.30 129.50 140.80 142.35 147.80 149.60 

13 67.70 84.35 121.40 134.15 145.40 148.45 153.60 155.75 

14 69.40 87.00 128.65 138.70 147.45 155.00 159.80 161.50 

15 69.85 87.75 129.90 140.80 147.60 155.15 159.95 165.65 

16 71.60 90.90 137.10 147.55 156.05 161.25 168.35 171.10 

17 73.45 92.90 140.30 151.30 161.85 164.30 171.45 174.30 

18 75.00 95.00 140.95 151.45 164.85 167.30 175.20 178.00 

19 75.95 96.85 146.35 156.70 167.90 170.65 179.15 183.00 

20 76.05 97.25 146.45 157.00 168.00 170.75 179.25 186.05 

21 78.60 100.50 152.10 163.20 174.00 180.30 186.90 189.70 

22 80.90 102.80 155.15 166.20 177.05 183.85 190.35 193.35 

23 81.20 104.40 158.25 169.70 177.30 187.25 194.20 197.85 

24 82.65 104.90 161.70 173.30 184.65 190.65 197.55 201.10 

25 82.80 105.05 165.10 176.35 186.20 193.90 197.70 206.55 

26 85.50 109.25 168.90 180.00 190.50 198.95 204.80 209.30 

27 86.55 110.20 172.40 184.40 194.15 202.70 208.20 213.10 

28 88.00 112.55 176.25 188.85 201.15 206.20 212.00 216.55 

29 88.15 112.70 180.05 192.30 204.45 210.10 215.90 219.60 

30 88.25 112.80 183.10 193.00 204.55 211.50 217.20 223.10 

31 90.90 115.90 186.50 200.00 212.15 217.40 223.65 226.60 

32 92.75 118.00 189.95 203.80 212.30 221.25 225.40 230.35 

33 94.30 121.75 193.10 207.60 219.80 225.55 231.95 234.95 

34 95.75 122.55 196.90 211.45 223.95 229.85 236.20 239.25 

35 97.20 123.45 200.00 215.30 224.35 234.05 237.40 243.55 

36 100.15 125.80 204.45 219.10 228.20 238.65 244.45 247.70 

37 100.65 129.35 207.90 223.00 235.70 243.40 249.05 252.45 

38 100.80 130.95 211.10 226.45 239.70 248.40 253.30 256.60 

39 103.25 132.75 214.55 230.20 243.75 252.85 257.30 261.10 

40 103.40 132.90 218.00 231.40 245.50 253.00 257.45 265.80 

GUARANTEED OVERNIGHT BY 8:00 A.M.

UPS Next Day Air® Early A.M.®

Domestic

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 107 of 232 Pg ID 107
S T A N D A R D L I S T R A T E S

Determining the Rate

UPS Next Day Air Early A.M. 41

Refer to pages 70 to 80 for value-added services 

rates and other charges.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next whole pound.

– For large or heavy packages, additional charges 

may apply. Refer to pages 27 and 28 for large 

packages and page 23 for heavy packages.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– Refer to UPS Express Critical® on page 5 for 

shipments weighing more than 150 pounds.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

*The Letter rate applies only to documents, correspondence and electronic media shipments that 

do not exceed eight ounces sent in an Express 

Envelope. Express Envelopes exceeding eight 

ounces are subject to the rate corresponding 

to the weight of the Express Envelope. Express 

Envelopes are not recommended for shipments 

of electronic media containing sensitive personal 

information.

†Zone 124 includes metro Alaska.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time 

commitments or to request a pickup.

Zones 102 103 104 105 106 107 108 124†

41 Lbs. $106.95 $136.75 $221.40 $237.95 $251.80 $261.05 $266.85 $270.50 

42 108.10 138.90 225.20 241.75 254.20 266.55 271.70 275.45 

43 110.30 141.10 229.10 245.50 260.65 270.40 276.70 280.45 

44 112.15 143.30 232.55 249.35 263.15 273.55 282.05 285.95 

45 113.35 145.75 236.20 253.20 267.40 273.70 286.20 290.05 

46 115.70 148.30 239.85 255.60 271.40 277.90 290.70 294.65 

47 116.80 150.90 243.60 260.55 278.45 286.90 294.95 298.90 

48 116.95 153.35 246.70 264.30 278.80 287.05 298.70 304.00 

49 117.10 154.35 249.70 264.45 282.50 290.20 298.85 308.85 

50 117.25 154.50 249.85 264.60 282.65 290.35 299.00 308.95 

51 123.40 161.65 256.65 275.80 297.15 305.25 315.40 319.65 

52 124.85 164.50 260.10 279.65 301.65 309.85 321.00 325.45 

53 125.95 166.75 263.55 283.80 301.80 314.40 321.15 330.50 

54 128.40 169.55 267.35 287.35 304.65 319.95 331.65 336.20 

55 128.55 172.15 272.05 290.80 304.80 324.90 336.20 340.90 

56 131.80 174.90 276.60 294.25 313.50 330.40 341.20 345.90 

57 133.80 177.50 281.15 297.70 323.90 335.35 346.60 351.25 

58 136.20 179.95 282.30 301.45 328.50 340.85 352.25 357.00 

59 136.90 182.45 290.20 305.70 331.25 345.75 357.85 358.30 

60 137.05 182.60 290.35 309.50 331.40 345.90 358.00 366.85 

61 141.15 188.00 294.35 314.45 342.95 356.20 362.00 374.30 

62 144.65 190.85 298.40 319.90 347.85 361.65 374.50 379.70 

63 146.60 194.10 302.65 324.15 353.20 367.35 380.30 385.55 

64 148.80 196.15 310.55 329.10 356.65 367.50 385.95 391.20 

65 148.95 200.60 310.70 334.00 356.80 372.05 390.90 391.30 

66 153.20 202.55 315.25 338.95 369.20 383.60 397.35 397.75 

67 153.80 207.05 323.70 344.40 374.95 383.75 403.75 409.35 

68 157.80 210.30 323.85 349.65 380.20 390.50 409.90 410.25 

69 157.95 211.85 328.25 349.80 380.35 390.65 416.25 422.10 

70 158.10 212.00 331.35 353.15 385.65 390.80 416.40 427.40 

71 162.15 218.55 336.95 363.45 385.80 399.10 420.25 434.65 

72 163.30 220.50 337.85 363.60 387.40 403.05 420.40 434.75 

73 163.45 225.85 343.70 370.85 392.15 408.85 435.65 441.75 

74 163.60 227.20 344.95 374.05 392.60 426.40 435.80 441.85 

75 163.75 228.95 350.25 381.55 392.75 426.55 435.95 441.95 

GUARANTEED OVERNIGHT BY 8:00 A.M.

UPS Next Day Air® Early A.M.®

Domestic

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 108 of 232 Pg ID 108
42

S T A N D A R D L I S T R A T E S

Zones 102 103 104 105 106 107 108 124†

76 Lbs. $172.05 $235.05 $355.75 $384.20 $399.80 $428.20 $447.80 $459.20 

77 172.20 235.20 362.90 386.45 414.90 434.30 452.85 469.05 

78 172.35 238.35 363.05 391.50 417.40 437.15 457.75 474.75 

79 172.50 244.60 367.35 404.05 424.10 446.00 468.05 476.10 

80 172.65 244.75 367.50 404.20 424.25 446.15 468.20 486.30 

81 182.00 245.50 371.45 404.35 424.40 454.15 468.35 486.40 

82 184.45 252.45 380.45 412.70 432.05 454.30 481.10 494.05 

83 186.30 255.20 380.60 415.85 432.20 466.35 481.25 494.15 

84 186.45 255.55 380.75 420.65 432.35 472.60 481.40 498.85 

85 186.60 258.40 392.80 426.50 441.65 472.75 492.20 498.95 

86 191.60 261.25 392.95 431.75 441.80 483.80 492.35 499.05 

87 191.75 266.20 406.05 435.70 441.95 490.10 507.40 520.65 

88 191.90 266.85 409.05 437.60 453.90 491.10 514.60 520.75 

89 192.05 267.00 409.20 441.85 482.10 491.25 514.75 536.40 

90 192.20 267.15 423.60 448.85 482.25 506.50 525.20 536.50 

91 201.30 277.25 432.75 451.60 482.40 506.65 525.35 549.50 

92 201.45 278.10 432.90 457.30 492.10 507.55 534.50 555.15 

93 201.60 278.25 438.65 465.10 492.25 524.05 534.65 555.25 

94 201.75 280.70 438.80 469.05 492.40 526.00 540.20 555.35 

95 201.90 280.85 438.95 472.05 492.55 526.15 540.35 555.45 

96 213.05 293.20 443.10 476.90 496.10 536.95 558.50 559.15 

97 215.10 293.85 454.80 482.00 519.10 554.75 570.85 571.60 

98 215.25 294.00 454.95 482.15 519.25 554.90 571.00 571.70 

99 217.35 294.15 455.10 482.30 519.40 555.05 571.15 579.20 

100 220.00 300.00 470.00 504.00 537.00 558.00 589.00 597.00 

101 221.93 302.73 474.43 508.77 542.10 563.31 594.62 602.70 

102 223.86 305.46 478.86 513.54 547.20 568.62 600.24 608.40 

103 225.79 308.19 483.29 518.31 552.30 573.93 605.86 614.10 

104 227.72 310.92 487.72 523.08 557.40 579.24 611.48 619.80 

105 229.65 313.65 492.15 527.85 562.50 584.55 617.10 625.50 

106 231.58 316.38 496.58 532.62 567.60 589.86 622.72 631.20 

107 233.51 319.11 501.01 537.39 572.70 595.17 628.34 636.90 

108 235.44 321.84 505.44 542.16 577.80 600.48 633.96 642.60 

109 237.37 324.57 509.87 546.93 582.90 605.79 639.58 648.30 

110 239.30 327.30 514.30 551.70 588.00 611.10 645.20 654.00 

111 241.23 330.03 518.73 556.47 593.10 616.41 650.82 659.70 

112 243.16 332.76 523.16 561.24 598.20 621.72 656.44 665.40 

113 245.09 335.49 527.59 566.01 603.30 627.03 662.06 671.10 

114 247.02 338.22 532.02 570.78 608.40 632.34 667.68 676.80 

115 248.95 340.95 536.45 575.55 613.50 637.65 673.30 682.50 

GUARANTEED OVERNIGHT BY 8:00 A.M.

UPS Next Day Air® Early A.M.®

Domestic

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 109 of 232 Pg ID 109
S T A N D A R D L I S T R A T E S

Determining the Rate

UPS Next Day Air Early A.M. 43

Refer to pages 70 to 80 for value-added services 

rates and other charges.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next whole pound.

– For large or heavy packages, additional charges 

may apply. Refer to pages 27 and 28 for large 

packages and page 23 for heavy packages.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– Refer to UPS Express Critical® on page 5 for 

shipments weighing more than 150 pounds.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

*For each package with a dimensional weight 

of more than 150 pounds, multiply the weight 

by the price per pound and add $27.00.

†Zone 124 includes metro Alaska.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time 

commitments or to request a pickup.

Zones 102 103 104 105 106 107 108 124†

116 Lbs. $250.88 $343.68 $540.88 $580.32 $618.60 $642.96 $678.92 $688.20 

117 252.81 346.41 545.31 585.09 623.70 648.27 684.54 693.90 

118 254.74 349.14 549.74 589.86 628.80 653.58 690.16 699.60 

119 256.67 351.87 554.17 594.63 633.90 658.89 695.78 705.30 

120 258.60 354.60 558.60 599.40 639.00 664.20 701.40 711.00 

121 260.53 357.33 563.03 604.17 644.10 669.51 707.02 716.70 

122 262.46 360.06 567.46 608.94 649.20 674.82 712.64 722.40 

123 264.39 362.79 571.89 613.71 654.30 680.13 718.26 728.10 

124 266.32 365.52 576.32 618.48 659.40 685.44 723.88 733.80 

125 268.25 368.25 580.75 623.25 664.50 690.75 729.50 739.50 

126 270.18 370.98 585.18 628.02 669.60 696.06 735.12 745.20 

127 272.11 373.71 589.61 632.79 674.70 701.37 740.74 750.90 

128 274.04 376.44 594.04 637.56 679.80 706.68 746.36 756.60 

129 275.97 379.17 598.47 642.33 684.90 711.99 751.98 762.30 

130 277.90 381.90 602.90 647.10 690.00 717.30 757.60 768.00 

131 279.83 384.63 607.33 651.87 695.10 722.61 763.22 773.70 

132 281.76 387.36 611.76 656.64 700.20 727.92 768.84 779.40 

133 283.69 390.09 616.19 661.41 705.30 733.23 774.46 785.10 

134 285.62 392.82 620.62 666.18 710.40 738.54 780.08 790.80 

135 287.55 395.55 625.05 670.95 715.50 743.85 785.70 796.50 

136 289.48 398.28 629.48 675.72 720.60 749.16 791.32 802.20 

137 291.41 401.01 633.91 680.49 725.70 754.47 796.94 807.90 

138 293.34 403.74 638.34 685.26 730.80 759.78 802.56 813.60 

139 295.27 406.47 642.77 690.03 735.90 765.09 808.18 819.30 

140 297.20 409.20 647.20 694.80 741.00 770.40 813.80 825.00 

141 299.13 411.93 651.63 699.57 746.10 775.71 819.42 830.70 

142 301.06 414.66 656.06 704.34 751.20 781.02 825.04 836.40 

143 302.99 417.39 660.49 709.11 756.30 786.33 830.66 842.10 

144 304.92 420.12 664.92 713.88 761.40 791.64 836.28 847.80 

145 306.85 422.85 669.35 718.65 766.50 796.95 841.90 853.50 

146 308.78 425.58 673.78 723.42 771.60 802.26 847.52 859.20 

147 310.71 428.31 678.21 728.19 776.70 807.57 853.14 864.90 

148 312.64 431.04 682.64 732.96 781.80 812.88 858.76 870.60 

149 314.57 433.77 687.07 737.73 786.90 818.19 864.38 876.30 

150 316.50 436.50 691.50 742.50 792.00 823.50 870.00 882.00 

Dimensional Weight of More Than 150 Pounds*

Price Per Pound 1.93 2.73 4.43 4.77 5.10 5.31 5.62 5.70 

GUARANTEED OVERNIGHT BY 8:00 A.M.

UPS Next Day Air® Early A.M.®

Domestic

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 110 of 232 Pg ID 110
44

S T A N D A R D L I S T R A T E S

Zones 102 103 104 105 106 107 108 124† 125† 126†

Letter* $19.80 $23.60 $27.55 $29.65 $29.90 $32.95 $33.40 $36.10 $33.15 $42.15 

1 Lbs. 23.55 31.60 41.25 45.80 49.75 53.15 54.65 56.25 51.05 56.35 

2 24.00 34.35 46.50 50.70 56.25 58.60 61.00 61.45 55.70 61.80 

3 27.05 36.50 51.45 56.20 62.35 64.45 66.70 68.55 62.20 79.15 

4 29.15 38.45 55.85 61.55 68.10 70.15 72.95 74.90 67.95 85.70 

5 29.60 39.85 59.65 65.75 70.70 74.30 77.10 81.05 73.50 91.80 

6 32.65 42.10 66.10 72.55 78.30 81.35 84.85 86.90 78.90 98.25 

7 34.15 44.50 69.10 76.15 83.85 87.60 90.65 92.65 84.10 104.70 

8 34.45 46.65 73.50 82.95 91.40 92.75 96.45 98.25 89.20 109.60 

9 34.90 48.05 79.45 88.25 92.90 97.65 102.65 104.55 94.95 116.30 

10 35.05 48.20 79.60 88.90 93.05 97.80 102.80 110.70 100.45 116.40 

11 38.55 53.50 87.50 97.95 108.50 111.95 114.60 116.90 106.20 127.95 

12 40.15 55.25 92.30 102.50 113.80 115.35 120.80 122.60 111.30 130.75 

13 40.70 57.35 94.40 107.15 118.40 121.45 126.60 128.75 116.85 134.30 

14 42.40 60.00 101.65 111.70 120.45 128.00 132.80 134.50 121.95 137.95 

15 42.85 60.75 102.90 113.80 120.60 128.15 132.95 138.65 125.85 141.30 

16 44.60 63.90 110.10 120.55 129.05 134.25 141.35 144.10 130.80 147.25 

17 46.45 65.90 113.30 124.30 134.85 137.30 144.45 147.30 133.75 151.30 

18 48.00 68.00 113.95 124.45 137.85 140.30 148.20 151.00 137.10 157.15 

19 48.95 69.85 119.35 129.70 140.90 143.65 152.15 156.00 141.55 161.25 

20 49.05 70.25 119.45 130.00 141.00 143.75 152.25 159.05 144.35 171.50 

21 51.60 73.50 125.10 136.20 147.00 153.30 159.90 162.70 147.70 176.05 

22 53.90 75.80 128.15 139.20 150.05 156.85 163.35 166.35 150.95 179.95 

23 54.20 77.40 131.25 142.70 150.30 160.25 167.20 170.85 155.10 182.85 

24 55.65 77.90 134.70 146.30 157.65 163.65 170.55 174.10 158.10 186.25 

25 55.80 78.05 138.10 149.35 159.20 166.90 170.70 179.55 163.00 187.35 

26 58.50 82.25 141.90 153.00 163.50 171.95 177.80 182.30 165.40 193.10 

27 59.55 83.20 145.40 157.40 167.15 175.70 181.20 186.10 168.95 196.25 

28 61.00 85.55 149.25 161.85 174.15 179.20 185.00 189.55 172.10 200.30 

29 61.15 85.70 153.05 165.30 177.45 183.10 188.90 192.60 174.90 204.70 

30 61.25 85.80 156.10 166.00 177.55 184.50 190.20 196.10 178.05 205.45 

31 63.90 88.90 159.50 173.00 185.15 190.40 196.65 199.60 181.10 211.95 

32 65.75 91.00 162.95 176.80 185.30 194.25 198.40 203.35 184.65 216.40 

33 67.30 94.75 166.10 180.60 192.80 198.55 204.95 207.95 188.70 220.90 

34 68.75 95.55 169.90 184.45 196.95 202.85 209.20 212.25 192.70 224.95 

35 70.20 96.45 173.00 188.30 197.35 207.05 210.40 216.55 196.60 229.30 

36 73.15 98.80 177.45 192.10 201.20 211.65 217.45 220.70 200.40 234.20 

37 73.65 102.35 180.90 196.00 208.70 216.40 222.05 225.45 204.70 237.90 

38 73.80 103.95 184.10 199.45 212.70 221.40 226.30 229.60 208.40 242.40 

39 76.25 105.75 187.55 203.20 216.75 225.85 230.30 234.10 212.60 242.50 

40 76.40 105.90 191.00 204.40 218.50 226.00 230.45 238.80 216.75 242.60 

GUARANTEED OVERNIGHT BY 10:30 A.M.

UPS Next Day Air®

Domestic

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 111 of 232 Pg ID 111
S T A N D A R D L I S T R A T E S

Determining the Rate

UPS Next Day Air 45

Zones 102 103 104 105 106 107 108 124† 125† 126†

41 Lbs. $79.95 $109.75 $194.40 $210.95 $224.80 $234.05 $239.85 $243.50 $221.05 $257.30 

42 81.10 111.90 198.20 214.75 227.20 239.55 244.70 248.45 225.60 261.20 

43 83.30 114.10 202.10 218.50 233.65 243.40 249.70 253.45 230.15 265.35 

44 85.15 116.30 205.55 222.35 236.15 246.55 255.05 258.95 235.15 270.15 

45 86.35 118.75 209.20 226.20 240.40 246.70 259.20 263.05 238.85 270.25 

46 88.70 121.30 212.85 228.60 244.40 250.90 263.70 267.65 243.05 278.55 

47 89.80 123.90 216.60 233.55 251.45 259.90 267.95 271.90 246.85 278.65 

48 89.95 126.35 219.70 237.30 251.80 260.05 271.70 277.00 251.50 278.75 

49 90.10 127.35 222.70 237.45 255.50 263.20 271.85 281.85 255.95 284.70 

50 90.25 127.50 222.85 237.60 255.65 263.35 272.00 281.95 256.15 284.80 

51 96.40 134.65 229.65 248.80 270.15 278.25 288.40 292.65 265.80 292.90 

52 97.85 137.50 233.10 252.65 274.65 282.85 294.00 298.45 270.90 303.60 

53 98.95 139.75 236.55 256.80 274.80 287.40 294.15 303.50 275.50 303.70 

54 101.40 142.55 240.35 260.35 277.65 292.95 304.65 309.20 280.70 311.85 

55 101.55 145.15 245.05 263.80 277.80 297.90 309.20 313.90 285.00 315.00 

56 104.80 147.90 249.60 267.25 286.50 303.40 314.20 318.90 289.55 319.30 

57 106.80 150.50 254.15 270.70 296.90 308.35 319.60 324.25 294.45 324.65 

58 109.20 152.95 255.30 274.45 301.50 313.85 325.25 330.00 299.55 331.05 

59 109.90 155.45 263.20 278.70 304.25 318.75 330.85 331.30 299.80 335.95 

60 110.05 155.60 263.35 282.50 304.40 318.90 331.00 339.85 308.60 339.90 

61 114.15 161.00 267.35 287.45 315.95 329.20 335.00 347.30 315.25 353.15 

62 117.65 163.85 271.40 292.90 320.85 334.65 347.50 352.70 320.20 353.25 

63 119.60 167.10 275.65 297.15 326.20 340.35 353.30 358.55 325.55 359.05 

64 121.80 169.15 283.55 302.10 329.65 340.50 358.95 364.20 330.75 364.55 

65 121.95 173.60 283.70 307.00 329.80 345.05 363.90 364.30 331.00 364.65 

66 126.20 175.55 288.25 311.95 342.20 356.60 370.35 370.75 332.05 370.85 

67 126.80 180.05 296.70 317.40 347.95 356.75 376.75 382.35 347.10 382.65 

68 130.80 183.30 296.85 322.65 353.20 363.50 382.90 383.25 347.35 383.50 

69 130.95 184.85 301.25 322.80 353.35 363.65 389.25 395.10 358.80 396.90 

70 131.10 185.00 304.35 326.15 358.65 363.80 389.40 400.40 363.65 402.55 

71 135.15 191.55 309.95 336.45 358.80 372.10 393.25 407.65 370.15 408.40 

72 136.30 193.50 310.85 336.60 360.40 376.05 393.40 407.75 370.35 416.05 

73 136.45 198.85 316.70 343.85 365.15 381.85 408.65 414.75 376.70 417.45 

74 136.60 200.20 317.95 347.05 365.60 399.40 408.80 414.85 376.95 417.55 

75 136.75 201.95 323.25 354.55 365.75 399.55 408.95 414.95 377.20 427.50 

Refer to pages 70 to 80 for value-added services 

rates and other charges.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next whole pound.

– For large or heavy packages, additional charges 

may apply. Refer to pages 27 and 28 for large 

packages and page 23 for heavy packages.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

*The Letter rate applies only to documents, 

correspondence and electronic media shipments 

that do not exceed eight ounces sent in an 

Express Envelope. Express Envelopes exceeding 

eight ounces are subject to the rate corresponding to the weight of the Express Envelope. 

Express Envelopes are not recommended for 

shipments of electronic media containing 

sensitive personal information.

†Zone 124 is metro Alaska and Hawaii, zone 125 

is Puerto Rico and zone 126 is remote Alaska 

and Hawaii.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time 

commitments or to request a pickup.

Domestic

GUARANTEED OVERNIGHT BY 10:30 A.M.

UPS Next Day Air®

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 112 of 232 Pg ID 112
46

S T A N D A R D L I S T R A T E S

Domestic

GUARANTEED OVERNIGHT BY 10:30 A.M.

UPS Next Day Air®

Zones 102 103 104 105 106 107 108 124† 125† 126†

76 Lbs. $145.05 $208.05 $328.75 $357.20 $372.80 $401.20 $420.80 $432.20 $392.40 $435.65 

77 145.20 208.20 335.90 359.45 387.90 407.30 425.85 442.05 401.30 442.10 

78 145.35 211.35 336.05 364.50 390.40 410.15 430.75 447.75 406.50 448.00 

79 145.50 217.60 340.35 377.05 397.10 419.00 441.05 449.10 406.75 449.50 

80 145.65 217.75 340.50 377.20 397.25 419.15 441.20 459.30 417.10 462.40 

81 155.00 218.50 344.45 377.35 397.40 427.15 441.35 459.40 417.35 463.70 

82 157.45 225.45 353.45 385.70 405.05 427.30 454.10 467.05 421.10 469.00 

83 159.30 228.20 353.60 388.85 405.20 439.35 454.25 467.15 421.35 469.10 

84 159.45 228.55 353.75 393.65 405.35 445.60 454.40 471.85 428.50 478.30 

85 159.60 231.40 365.80 399.50 414.65 445.75 465.20 471.95 428.75 478.65 

86 164.60 234.25 365.95 404.75 414.80 456.80 465.35 472.05 429.00 489.00 

87 164.75 239.20 379.05 408.70 414.95 463.10 480.40 493.65 448.30 493.85 

88 164.90 239.85 382.05 410.60 426.90 464.10 487.60 493.75 454.35 501.05 

89 165.05 240.00 382.20 414.85 455.10 464.25 487.75 509.40 462.60 519.40 

90 165.20 240.15 396.60 421.85 455.25 479.50 498.20 509.50 462.85 526.05 

91 174.30 250.25 405.75 424.60 455.40 479.65 498.35 522.50 474.50 526.15 

92 174.45 251.10 405.90 430.30 465.10 480.55 507.50 528.15 479.70 529.25 

93 174.60 251.25 411.65 438.10 465.25 497.05 507.65 528.25 479.90 529.35 

94 174.75 253.70 411.80 442.05 465.40 499.00 513.20 528.35 480.15 542.50 

95 174.90 253.85 411.95 445.05 465.55 499.15 513.35 528.45 480.40 542.60 

96 186.05 266.20 416.10 449.90 469.10 509.95 531.50 532.15 480.60 551.35 

97 188.10 266.85 427.80 455.00 492.10 527.75 543.85 544.60 488.20 551.45 

98 188.25 267.00 427.95 455.15 492.25 527.90 544.00 544.70 501.30 551.55 

99 190.35 267.15 428.10 455.30 492.40 528.05 544.15 552.20 501.55 575.85 

100 193.00 273.00 443.00 477.00 510.00 531.00 562.00 570.00 517.00 587.00 

101 194.93 275.73 447.43 481.77 515.10 536.31 567.62 575.70 522.17 592.87 

102 196.86 278.46 451.86 486.54 520.20 541.62 573.24 581.40 527.34 598.74 

103 198.79 281.19 456.29 491.31 525.30 546.93 578.86 587.10 532.51 604.61 

104 200.72 283.92 460.72 496.08 530.40 552.24 584.48 592.80 537.68 610.48 

105 202.65 286.65 465.15 500.85 535.50 557.55 590.10 598.50 542.85 616.35 

106 204.58 289.38 469.58 505.62 540.60 562.86 595.72 604.20 548.02 622.22 

107 206.51 292.11 474.01 510.39 545.70 568.17 601.34 609.90 553.19 628.09 

108 208.44 294.84 478.44 515.16 550.80 573.48 606.96 615.60 558.36 633.96 

109 210.37 297.57 482.87 519.93 555.90 578.79 612.58 621.30 563.53 639.83 

110 212.30 300.30 487.30 524.70 561.00 584.10 618.20 627.00 568.70 645.70 

111 214.23 303.03 491.73 529.47 566.10 589.41 623.82 632.70 573.87 651.57 

112 216.16 305.76 496.16 534.24 571.20 594.72 629.44 638.40 579.04 657.44 

113 218.09 308.49 500.59 539.01 576.30 600.03 635.06 644.10 584.21 663.31 

114 220.02 311.22 505.02 543.78 581.40 605.34 640.68 649.80 589.38 669.18 

115 221.95 313.95 509.45 548.55 586.50 610.65 646.30 655.50 594.55 675.05 

116 223.88 316.68 513.88 553.32 591.60 615.96 651.92 661.20 599.72 680.92 

117 225.81 319.41 518.31 558.09 596.70 621.27 657.54 666.90 604.89 686.79 

118 227.74 322.14 522.74 562.86 601.80 626.58 663.16 672.60 610.06 692.66 

119 229.67 324.87 527.17 567.63 606.90 631.89 668.78 678.30 615.23 698.53 

120 231.60 327.60 531.60 572.40 612.00 637.20 674.40 684.00 620.40 704.40 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 113 of 232 Pg ID 113
S T A N D A R D L I S T R A T E S

Determining the Rate

UPS Next Day Air 47

Domestic

GUARANTEED OVERNIGHT BY 10:30 A.M.

UPS Next Day Air®

Zones 102 103 104 105 106 107 108 124† 125† 126†

121 Lbs. $233.53 $330.33 $536.03 $577.17 $617.10 $642.51 $680.02 $689.70 $625.57 $710.27 

122 235.46 333.06 540.46 581.94 622.20 647.82 685.64 695.40 630.74 716.14 

123 237.39 335.79 544.89 586.71 627.30 653.13 691.26 701.10 635.91 722.01 

124 239.32 338.52 549.32 591.48 632.40 658.44 696.88 706.80 641.08 727.88 

125 241.25 341.25 553.75 596.25 637.50 663.75 702.50 712.50 646.25 733.75 

126 243.18 343.98 558.18 601.02 642.60 669.06 708.12 718.20 651.42 739.62 

127 245.11 346.71 562.61 605.79 647.70 674.37 713.74 723.90 656.59 745.49 

128 247.04 349.44 567.04 610.56 652.80 679.68 719.36 729.60 661.76 751.36 

129 248.97 352.17 571.47 615.33 657.90 684.99 724.98 735.30 666.93 757.23 

130 250.90 354.90 575.90 620.10 663.00 690.30 730.60 741.00 672.10 763.10 

131 252.83 357.63 580.33 624.87 668.10 695.61 736.22 746.70 677.27 768.97 

132 254.76 360.36 584.76 629.64 673.20 700.92 741.84 752.40 682.44 774.84 

133 256.69 363.09 589.19 634.41 678.30 706.23 747.46 758.10 687.61 780.71 

134 258.62 365.82 593.62 639.18 683.40 711.54 753.08 763.80 692.78 786.58 

135 260.55 368.55 598.05 643.95 688.50 716.85 758.70 769.50 697.95 792.45 

136 262.48 371.28 602.48 648.72 693.60 722.16 764.32 775.20 703.12 798.32 

137 264.41 374.01 606.91 653.49 698.70 727.47 769.94 780.90 708.29 804.19 

138 266.34 376.74 611.34 658.26 703.80 732.78 775.56 786.60 713.46 810.06 

139 268.27 379.47 615.77 663.03 708.90 738.09 781.18 792.30 718.63 815.93 

140 270.20 382.20 620.20 667.80 714.00 743.40 786.80 798.00 723.80 821.80 

141 272.13 384.93 624.63 672.57 719.10 748.71 792.42 803.70 728.97 827.67 

142 274.06 387.66 629.06 677.34 724.20 754.02 798.04 809.40 734.14 833.54 

143 275.99 390.39 633.49 682.11 729.30 759.33 803.66 815.10 739.31 839.41 

144 277.92 393.12 637.92 686.88 734.40 764.64 809.28 820.80 744.48 845.28 

145 279.85 395.85 642.35 691.65 739.50 769.95 814.90 826.50 749.65 851.15 

146 281.78 398.58 646.78 696.42 744.60 775.26 820.52 832.20 754.82 857.02 

147 283.71 401.31 651.21 701.19 749.70 780.57 826.14 837.90 759.99 862.89 

148 285.64 404.04 655.64 705.96 754.80 785.88 831.76 843.60 765.16 868.76 

149 287.57 406.77 660.07 710.73 759.90 791.19 837.38 849.30 770.33 874.63 

150 289.50 409.50 664.50 715.50 765.00 796.50 843.00 855.00 775.50 880.50 

Dimensional Weight of More Than 150 Pounds*

Price Per 

Pound 1.93 2.73 4.43 4.77 5.10 5.31 5.62 5.70 5.17 5.87 

Refer to pages 70 to 80 for value-added services 

rates and other charges.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next whole pound.

– For large or heavy packages, additional charges 

may apply. Refer to pages 27 and 28 for large 

packages and page 23 for heavy packages.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

*For each package with a dimensional weight 

of more than 150 pounds, multiply the weight 

by the price per pound.

†Zone 124 is metro Alaska and Hawaii, zone 125 

is Puerto Rico and zone 126 is remote Alaska 

and Hawaii.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time 

commitments or to request a pickup.

UPS Hundredweight Service® is a contractual service available for Scheduled Pickup 

customers with frequent shipments of more than 100 pounds sent to the same 

location on the same day. For more information, visit ups.com or call 1-800-PICK-UPS.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 114 of 232 Pg ID 114
48

S T A N D A R D L I S T R A T E S

Zones 132 133 134 135 136 137 138

Letter* $17.60 $21.05 $26.65 $28.10 $28.25 $30.10 $31.45 

1 Lbs. 19.90 27.00 37.30 41.40 44.95 47.90 49.25 

2 21.30 28.60 42.10 45.80 50.75 52.80 54.95 

3 22.85 30.30 46.65 50.75 56.25 58.10 60.05 

4 24.60 32.20 50.55 55.60 61.45 63.20 65.75 

5 25.05 32.35 53.75 60.45 65.55 67.40 69.75 

6 26.45 36.85 59.80 64.45 71.00 72.15 75.25 

7 27.30 38.45 63.95 70.00 76.05 77.60 80.40 

8 28.70 39.55 68.15 74.55 81.20 83.10 85.45 

9 29.85 41.30 72.00 79.35 86.20 88.55 91.00 

10 30.30 42.90 75.30 83.55 91.30 93.70 96.40 

11 32.00 44.80 79.20 88.10 96.40 99.20 101.65 

12 33.05 47.05 83.55 92.15 101.10 104.65 107.05 

13 33.45 49.40 87.50 96.35 105.20 110.15 112.25 

14 34.70 51.30 92.00 100.45 109.30 114.95 117.80 

15 36.05 53.10 95.15 104.50 113.35 118.75 122.20 

16 36.80 54.35 99.75 108.35 117.10 121.85 125.35 

17 38.70 55.35 102.55 111.80 119.80 124.60 128.00 

18 39.85 56.80 105.65 114.15 122.45 127.30 131.40 

19 40.90 58.40 108.15 116.55 125.25 130.15 134.85 

20 41.65 60.10 116.55 126.65 135.55 141.20 146.40 

21 42.75 61.25 119.65 129.75 139.55 145.30 150.35 

22 44.30 62.55 122.70 132.75 143.15 149.25 153.55 

23 45.05 63.75 126.15 136.10 146.40 152.45 157.25 

24 46.20 64.80 129.45 139.50 150.30 155.75 160.50 

25 47.25 66.15 132.10 143.35 153.20 160.90 164.40 

26 48.25 68.05 135.90 147.00 157.50 164.65 167.95 

27 49.05 69.90 139.40 150.70 160.85 168.75 172.30 

28 50.55 71.75 143.25 153.80 164.85 172.60 177.20 

29 51.65 73.05 147.05 156.85 167.95 175.70 182.05 

30 52.45 73.85 150.10 160.00 171.55 178.50 184.20 

31 53.50 74.70 153.50 164.40 175.70 182.05 189.30 

32 54.60 76.00 156.85 167.95 179.30 185.65 192.40 

33 55.80 77.50 160.05 171.40 184.30 189.10 197.25 

34 56.75 79.25 163.90 174.50 188.30 193.20 201.20 

35 58.40 80.80 167.00 178.00 191.35 197.45 204.40 

36 59.45 82.55 170.95 181.65 195.20 201.10 209.50 

37 60.55 83.65 174.90 186.05 199.75 204.60 212.15 

38 61.60 85.35 178.10 190.45 203.75 207.55 215.70 

39 63.20 87.35 181.55 194.45 208.70 211.20 219.70 

40 64.20 89.40 185.00 198.40 212.50 215.70 224.45 

GUAR ANTEED OVERNIGHT BY 3:00 P.M.

UPS Next Day Air Saver®

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 115 of 232 Pg ID 115
Domestic

S T A N D A R D L I S T R A T E S

Determining the Rate

UPS Next Day Air Saver 49

Refer to pages 70 to 80 for value-added services 

rates and other charges.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next whole pound.

– For large or heavy packages, additional charges 

may apply. Refer to pages 27 and 28 for large 

packages and page 23 for heavy packages.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

*The Letter rate applies only to documents, 

correspondence and electronic media shipments 

that do not exceed eight ounces sent in an 

Express Envelope. Express Envelopes exceeding 

eight ounces are subject to the rate corresponding to the weight of the Express Envelope. 

Express Envelopes are not recommended for 

shipments of electronic media containing sensitive personal information.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time 

commitments or to request a pickup.

Zones 132 133 134 135 136 137 138

41 Lbs. $65.30 $90.60 $188.40 $202.85 $217.40 $219.70 $229.35 

42 66.50 91.90 192.20 207.35 221.20 224.10 234.75 

43 67.60 93.90 196.10 211.65 225.85 228.60 239.90 

44 68.75 95.55 199.55 215.70 230.15 232.45 245.35 

45 69.90 97.60 203.20 219.70 234.40 236.80 249.75 

46 70.95 99.25 206.85 222.60 238.40 241.40 253.80 

47 72.45 101.30 210.60 226.75 242.70 246.30 257.65 

48 73.55 103.35 213.70 230.85 245.80 250.10 261.25 

49 74.65 105.35 216.70 231.45 249.50 254.15 263.65 

50 76.10 106.95 216.85 231.60 249.65 254.30 263.80 

51 77.20 108.95 223.65 241.70 257.65 263.40 274.10 

52 78.75 110.65 227.10 246.30 261.25 268.75 279.35 

53 80.20 112.95 230.55 250.55 264.25 274.55 285.15 

54 81.30 115.15 234.35 254.35 267.85 280.70 290.35 

55 82.80 117.55 239.05 257.80 271.80 284.70 295.50 

56 84.30 119.55 243.60 261.25 275.85 290.70 300.65 

57 86.15 122.10 247.50 264.70 281.05 295.85 304.65 

58 88.00 124.90 249.30 268.45 287.05 301.45 310.20 

59 89.50 128.10 254.10 272.70 292.55 306.40 315.45 

60 90.90 130.95 257.35 276.50 297.55 312.05 320.60 

61 92.50 133.40 261.35 281.45 302.80 317.30 326.10 

62 95.05 135.35 265.40 285.15 308.15 321.95 332.15 

63 96.45 138.00 269.65 289.55 313.50 326.65 338.15 

64 98.40 140.70 274.55 294.00 318.80 332.75 344.10 

65 99.90 143.15 277.70 297.95 323.55 338.05 349.15 

66 101.70 143.30 278.45 298.10 328.95 344.10 353.65 

67 103.20 148.95 287.05 306.85 333.80 349.15 359.00 

68 105.05 151.70 290.85 311.25 339.00 354.20 364.85 

69 107.00 154.20 294.80 315.75 344.90 357.65 370.35 

70 109.10 157.40 298.35 320.15 350.60 357.80 376.65 

71 111.20 159.90 301.90 324.50 352.70 366.10 381.25 

72 113.50 162.35 304.85 328.95 354.40 370.05 387.40 

73 115.15 166.00 310.70 333.80 359.15 375.85 395.70 

74 117.35 168.95 311.95 339.00 359.60 384.55 402.80 

75 119.10 171.15 317.25 344.10 359.75 390.90 402.95 

GUAR ANTEED OVERNIGHT BY 3:00 P.M.

UPS Next Day Air Saver®

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 116 of 232 Pg ID 116
50

Domestic

S T A N D A R D L I S T R A T E S

Zones 132 133 134 135 136 137 138

76 Lbs. $120.95 $171.30 $322.75 $349.15 $366.80 $395.20 $414.35 

77 123.20 176.70 326.65 353.45 381.90 401.30 419.85 

78 125.05 179.50 330.05 358.50 384.40 404.15 424.75 

79 126.60 182.85 334.35 365.20 391.10 413.00 435.05 

80 126.85 185.75 334.50 370.35 391.25 413.15 435.20 

81 130.60 188.95 338.45 371.35 391.40 421.15 435.35 

82 133.60 191.95 347.45 379.70 399.05 421.30 448.10 

83 135.45 195.10 347.60 382.85 399.20 433.35 448.25 

84 136.95 198.10 347.75 387.65 399.35 439.60 448.40 

85 137.60 201.30 359.80 393.50 408.65 439.75 459.20 

86 140.55 204.25 359.95 398.75 408.80 450.80 459.35 

87 142.15 207.50 373.05 402.70 408.95 457.10 474.40 

88 143.60 210.80 376.05 404.60 420.90 458.10 481.60 

89 145.75 214.00 376.20 408.85 442.15 458.25 481.75 

90 145.90 216.90 390.60 415.85 447.00 473.50 492.20 

91 148.85 220.20 399.75 418.60 449.40 473.65 492.35 

92 149.65 222.70 399.90 424.30 457.30 474.55 501.50 

93 152.70 225.35 405.65 432.10 459.25 491.05 501.65 

94 152.85 227.75 405.80 436.05 459.40 493.00 507.20 

95 153.00 230.40 405.95 439.05 459.55 493.15 507.35 

96 159.15 232.85 410.10 443.90 463.10 503.95 525.50 

97 159.30 235.45 421.80 449.00 464.95 514.65 534.50 

98 159.70 238.00 421.95 449.15 486.25 519.80 538.00 

99 159.85 238.85 422.10 449.30 486.40 522.05 538.15 

100 160.00 239.00 437.00 466.00 494.00 525.00 546.00 

101 161.60 241.39 441.37 470.66 498.94 530.25 551.46 

102 163.20 243.78 445.74 475.32 503.88 535.50 556.92 

103 164.80 246.17 450.11 479.98 508.82 540.75 562.38 

104 166.40 248.56 454.48 484.64 513.76 546.00 567.84 

105 168.00 250.95 458.85 489.30 518.70 551.25 573.30 

106 169.60 253.34 463.22 493.96 523.64 556.50 578.76 

107 171.20 255.73 467.59 498.62 528.58 561.75 584.22 

108 172.80 258.12 471.96 503.28 533.52 567.00 589.68 

109 174.40 260.51 476.33 507.94 538.46 572.25 595.14 

110 176.00 262.90 480.70 512.60 543.40 577.50 600.60 

111 177.60 265.29 485.07 517.26 548.34 582.75 606.06 

112 179.20 267.68 489.44 521.92 553.28 588.00 611.52 

113 180.80 270.07 493.81 526.58 558.22 593.25 616.98 

114 182.40 272.46 498.18 531.24 563.16 598.50 622.44 

115 184.00 274.85 502.55 535.90 568.10 603.75 627.90 

116 185.60 277.24 506.92 540.56 573.04 609.00 633.36 

117 187.20 279.63 511.29 545.22 577.98 614.25 638.82 

118 188.80 282.02 515.66 549.88 582.92 619.50 644.28 

119 190.40 284.41 520.03 554.54 587.86 624.75 649.74 

120 192.00 286.80 524.40 559.20 592.80 630.00 655.20 

GUAR ANTEED OVERNIGHT BY 3:00 P.M.

UPS Next Day Air Saver®

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 117 of 232 Pg ID 117
S T A N D A R D L I S T R A T E S

Determining the Rate

Domestic

UPS Next Day Air Saver 51

Refer to pages 70 to 80 for value-added services 

rates and other charges.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next whole pound.

– For large or heavy packages, additional charges 

may apply. Refer to pages 27 and 28 for large 

packages and page 23 for heavy packages.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

*For each package with a dimensional weight 

of more than 150 pounds, multiply the weight 

by the price per pound.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time 

commitments or to request a pickup.

Zones 132 133 134 135 136 137 138

121 Lbs. $193.60 $289.19 $528.77 $563.86 $597.74 $635.25 $660.66 

122 195.20 291.58 533.14 568.52 602.68 640.50 666.12 

123 196.80 293.97 537.51 573.18 607.62 645.75 671.58 

124 198.40 296.36 541.88 577.84 612.56 651.00 677.04 

125 200.00 298.75 546.25 582.50 617.50 656.25 682.50 

126 201.60 301.14 550.62 587.16 622.44 661.50 687.96 

127 203.20 303.53 554.99 591.82 627.38 666.75 693.42 

128 204.80 305.92 559.36 596.48 632.32 672.00 698.88 

129 206.40 308.31 563.73 601.14 637.26 677.25 704.34 

130 208.00 310.70 568.10 605.80 642.20 682.50 709.80 

131 209.60 313.09 572.47 610.46 647.14 687.75 715.26 

132 211.20 315.48 576.84 615.12 652.08 693.00 720.72 

133 212.80 317.87 581.21 619.78 657.02 698.25 726.18 

134 214.40 320.26 585.58 624.44 661.96 703.50 731.64 

135 216.00 322.65 589.95 629.10 666.90 708.75 737.10 

136 217.60 325.04 594.32 633.76 671.84 714.00 742.56 

137 219.20 327.43 598.69 638.42 676.78 719.25 748.02 

138 220.80 329.82 603.06 643.08 681.72 724.50 753.48 

139 222.40 332.21 607.43 647.74 686.66 729.75 758.94 

140 224.00 334.60 611.80 652.40 691.60 735.00 764.40 

141 225.60 336.99 616.17 657.06 696.54 740.25 769.86 

142 227.20 339.38 620.54 661.72 701.48 745.50 775.32 

143 228.80 341.77 624.91 666.38 706.42 750.75 780.78 

144 230.40 344.16 629.28 671.04 711.36 756.00 786.24 

145 232.00 346.55 633.65 675.70 716.30 761.25 791.70 

146 233.60 348.94 638.02 680.36 721.24 766.50 797.16 

147 235.20 351.33 642.39 685.02 726.18 771.75 802.62 

148 236.80 353.72 646.76 689.68 731.12 777.00 808.08 

149 238.40 356.11 651.13 694.34 736.06 782.25 813.54 

150 240.00 358.50 655.50 699.00 741.00 787.50 819.00 

Dimensional Weight of More Than 150 Pounds*

Price Per Pound 1.60 2.39 4.37 4.66 4.94 5.25 5.46 

GUAR ANTEED OVERNIGHT BY 3:00 P.M.

UPS Next Day Air Saver®

UPS Hundredweight Service® is a contractual service available for Scheduled Pickup 

customers with frequent shipments of more than 100 pounds sent to the same 

location on the same day. For more information, visit ups.com or call 1-800-PICK-UPS.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 118 of 232 Pg ID 118
52

S T A N D A R D L I S T R A T E S

Domestic

GUARANTEED TWO-DAY BY 10:30 A.M.

UPS 2nd Day Air A.M.®

Zones 242 243 244 245 246 247 248

Letter* $14.30 $14.63 $15.18 $17.11 $21.56 $22.55 $22.88 

1 Lbs. 14.95 15.30 15.87 17.88 22.54 23.58 23.92 

2 15.12 15.58 16.22 19.03 24.90 27.08 28.35 

3 15.24 16.10 17.14 20.93 28.64 31.45 32.55 

4 15.70 16.62 18.52 24.44 33.06 35.88 37.03 

5 16.16 17.19 20.18 27.08 36.92 39.91 42.09 

6 16.85 17.83 21.97 29.61 41.06 44.39 46.17 

7 17.54 19.55 23.81 32.37 46.17 49.22 50.77 

8 18.29 21.33 25.47 35.31 51.06 54.22 55.89 

9 19.26 22.31 27.54 37.89 55.55 59.46 61.35 

10 20.13 23.69 29.67 40.48 59.28 64.69 66.36 

11 21.05 24.96 30.99 43.24 64.00 69.35 71.88 

12 22.14 26.45 32.72 45.71 68.94 74.35 76.82 

13 23.69 27.77 33.93 48.47 73.43 77.91 81.25 

14 24.84 29.27 36.11 51.23 77.91 82.05 84.93 

15 25.82 29.96 37.95 53.19 82.05 85.68 88.84 

16 26.45 30.94 39.56 54.91 85.68 90.05 92.52 

17 27.26 31.86 41.23 57.50 89.47 94.82 96.89 

18 28.18 32.89 42.78 59.57 93.21 99.07 102.58 

19 29.27 33.87 44.05 61.99 96.60 103.62 105.97 

20 30.30 35.31 45.71 64.86 100.05 107.12 109.88 

21 31.74 36.69 47.44 67.05 103.62 110.80 114.94 

22 32.66 38.41 48.76 68.89 107.01 115.00 119.20 

23 33.47 39.27 50.49 70.90 110.80 118.80 123.63 

24 34.21 40.83 52.10 73.60 114.89 123.45 128.05 

25 35.31 42.03 53.13 76.19 118.57 127.82 132.42 

26 36.40 43.13 55.09 78.66 122.65 132.19 136.05 

27 37.55 44.39 56.47 81.42 126.79 136.62 140.30 

28 38.76 45.89 57.73 83.38 130.01 140.13 143.69 

29 39.85 46.69 59.51 85.33 133.52 143.69 147.95 

30 40.54 47.96 61.53 88.09 137.20 147.55 151.74 

31 41.75 49.57 63.19 90.10 140.30 150.77 155.77 

32 42.32 50.66 64.98 92.29 144.38 154.91 159.56 

33 43.53 51.98 66.76 94.24 148.29 158.53 163.59 

34 44.91 52.96 68.20 97.58 152.78 162.38 167.61 

35 45.83 54.51 69.69 99.48 157.38 166.52 171.75 

36 46.52 55.78 71.07 101.49 161.58 171.75 176.12 

37 47.38 56.52 72.85 104.13 165.95 176.30 180.78 

38 48.24 57.44 74.69 106.20 170.20 180.90 185.73 

39 49.68 58.94 75.96 108.33 174.28 185.73 190.56 

40 51.00 60.49 77.74 110.80 178.25 190.27 194.81 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 119 of 232 Pg ID 119
Domestic

S T A N D A R D L I S T R A T E S

Determining the Rate

UPS 2nd Day Air A.M. 53

Refer to pages 70 to 80 for value-added services 

rates and other charges.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next whole pound.

– For large or heavy packages, additional charges 

may apply. Refer to pages 27 and 28 for large 

packages and page 23 for heavy packages.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

– Delivery by 10:30 a.m. or 12:00 p.m. on 

the second business day to metropolitan 

commercial destinations.

*The Letter rate applies only to documents, 

correspondence and electronic media shipments 

that do not exceed eight ounces sent in an 

Express Envelope. Express Envelopes exceeding 

eight ounces are subject to the rate corresponding 

to the weight of the Express Envelope. Express 

Envelopes are not recommended for shipments 

of electronic media containing sensitive personal information.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time 

commitments or to request a pickup.

Zones 242 243 244 245 246 247 248

41 Lbs. $52.33 $61.93 $78.60 $112.82 $182.28 $195.21 $200.04 

42 53.13 63.48 80.21 115.17 186.19 200.04 205.10 

43 54.28 64.75 81.42 117.13 190.56 203.78 209.36 

44 55.32 65.61 83.26 119.20 194.29 207.23 213.44 

45 56.47 67.16 84.47 120.87 197.80 211.08 216.60 

46 57.16 67.91 86.19 122.71 201.14 214.48 221.89 

47 58.36 69.29 87.69 124.43 205.10 217.81 226.21 

48 59.51 70.90 89.24 126.27 208.73 221.55 230.00 

49 60.66 72.57 90.79 128.51 212.23 224.77 234.31 

50 61.58 73.49 92.17 130.64 215.91 228.16 238.05 

51 62.50 74.29 93.73 132.54 219.48 232.42 242.19 

52 63.19 75.44 95.45 135.70 222.81 236.61 246.39 

53 64.46 76.94 96.77 137.71 226.21 240.75 249.44 

54 65.38 78.14 98.27 139.84 230.00 245.53 253.23 

55 66.59 79.52 99.42 142.43 234.08 250.18 256.97 

56 67.62 80.56 100.86 144.67 237.65 254.15 261.57 

57 68.43 81.88 102.52 146.68 241.79 258.41 266.40 

58 69.69 83.26 104.36 149.16 246.39 262.72 270.48 

59 70.55 84.24 106.38 151.80 250.99 267.09 274.85 

60 71.24 85.04 108.04 153.99 255.36 271.63 278.30 

61 72.57 86.19 109.42 155.94 259.15 274.68 282.79 

62 73.89 87.86 110.80 158.53 262.72 279.39 287.79 

63 75.10 89.24 112.18 160.60 266.63 283.99 293.31 

64 76.36 90.56 113.51 162.78 270.54 288.59 297.10 

65 77.57 91.94 115.23 165.14 274.56 293.37 302.22 

66 78.55 92.81 116.84 167.90 279.05 297.10 307.68 

67 79.24 94.65 118.68 170.60 282.56 301.47 312.11 

68 80.16 95.45 120.35 173.59 286.35 305.50 316.02 

69 81.48 96.83 121.90 176.76 289.86 309.70 321.54 

70 82.74 98.33 123.86 179.80 293.37 313.49 325.11 

71 83.78 99.65 125.47 182.28 297.39 313.61 326.31 

72 84.81 101.49 127.08 185.04 301.47 321.71 327.00 

73 85.62 102.35 128.92 188.14 305.73 326.08 327.12 

74 86.83 103.56 130.64 190.56 309.87 331.03 343.28 

75 88.09 105.23 132.14 193.03 313.89 335.28 347.65 

GUARANTEED TWO-DAY BY 10:30 A.M.

UPS 2nd Day Air A.M.®

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 120 of 232 Pg ID 120
54

Domestic

S T A N D A R D L I S T R A T E S

Zones 242 243 244 245 246 247 248

76 Lbs. $89.01 $106.43 $133.75 $193.14 $314.01 $335.40 $347.76 

77 90.51 107.81 135.18 193.26 314.12 335.51 347.88 

78 91.37 108.68 135.30 193.37 314.24 335.63 347.99 

79 92.46 110.06 135.41 197.40 331.26 352.65 361.56 

80 93.96 111.26 135.53 197.51 335.23 357.02 361.68 

81 94.82 111.38 135.64 197.63 335.34 357.13 361.79 

82 95.80 114.02 144.38 211.43 335.46 359.78 378.06 

83 96.54 115.40 146.17 211.54 335.57 359.89 381.00 

84 97.69 116.78 146.28 211.66 335.69 360.01 381.11 

85 98.90 116.90 148.87 218.62 339.77 369.27 385.25 

86 100.28 118.45 148.98 218.73 339.88 369.38 387.15 

87 100.97 120.81 149.10 218.85 340.00 369.50 390.94 

88 101.83 122.30 149.73 218.96 340.11 369.61 397.79 

89 103.04 123.11 149.85 219.08 340.23 369.73 398.94 

90 104.71 124.26 149.96 219.19 369.84 403.94 405.66 

91 106.20 124.37 150.08 219.31 369.96 404.05 405.78 

92 106.32 124.49 150.94 219.42 370.07 404.17 407.56 

93 108.39 126.96 157.84 219.54 370.19 404.28 408.25 

94 109.31 127.08 157.95 219.65 370.30 404.40 421.94 

95 110.23 127.19 158.07 219.77 370.42 404.51 422.05 

96 111.03 127.31 159.45 223.85 370.53 404.63 426.08 

97 112.18 127.42 159.56 227.01 384.62 420.21 426.19 

98 113.16 127.54 159.68 227.13 384.73 420.33 426.31 

99 113.74 128.69 163.24 227.24 384.85 420.44 426.42 

100 114.00 129.00 168.00 247.00 409.00 439.00 449.00 

101 115.14 130.29 169.68 249.47 413.09 443.39 453.49 

102 116.28 131.58 171.36 251.94 417.18 447.78 457.98 

103 117.42 132.87 173.04 254.41 421.27 452.17 462.47 

104 118.56 134.16 174.72 256.88 425.36 456.56 466.96 

105 119.70 135.45 176.40 259.35 429.45 460.95 471.45 

106 120.84 136.74 178.08 261.82 433.54 465.34 475.94 

107 121.98 138.03 179.76 264.29 437.63 469.73 480.43 

108 123.12 139.32 181.44 266.76 441.72 474.12 484.92 

109 124.26 140.61 183.12 269.23 445.81 478.51 489.41 

110 125.40 141.90 184.80 271.70 449.90 482.90 493.90 

111 126.54 143.19 186.48 274.17 453.99 487.29 498.39 

112 127.68 144.48 188.16 276.64 458.08 491.68 502.88 

113 128.82 145.77 189.84 279.11 462.17 496.07 507.37 

114 129.96 147.06 191.52 281.58 466.26 500.46 511.86 

115 131.10 148.35 193.20 284.05 470.35 504.85 516.35 

116 132.24 149.64 194.88 286.52 474.44 509.24 520.84 

117 133.38 150.93 196.56 288.99 478.53 513.63 525.33 

118 134.52 152.22 198.24 291.46 482.62 518.02 529.82 

119 135.66 153.51 199.92 293.93 486.71 522.41 534.31 

120 136.80 154.80 201.60 296.40 490.80 526.80 538.80 

GUARANTEED TWO-DAY BY 10:30 A.M.

UPS 2nd Day Air A.M.®

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 121 of 232 Pg ID 121
Domestic

S T A N D A R D L I S T R A T E S

Determining the Rate

UPS 2nd Day Air A.M. 55

Refer to pages 70 to 80 for value-added services 

rates and other charges.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next whole pound.

– For large or heavy packages, additional charges 

may apply. Refer to pages 27 and 28 for large 

packages and page 23 for heavy packages.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

– Delivery by 10:30 a.m. or 12:00 p.m. on 

the second business day to metropolitan 

commercial destinations.

*For each package with a dimensional weight 

of more than 150 pounds, multiply the weight 

by the price per pound.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time 

commitments or to request a pickup.

Zones 242 243 244 245 246 247 248

121 Lbs. $137.94 $156.09 $203.28 $298.87 $494.89 $531.19 $543.29 

122 139.08 157.38 204.96 301.34 498.98 535.58 547.78 

123 140.22 158.67 206.64 303.81 503.07 539.97 552.27 

124 141.36 159.96 208.32 306.28 507.16 544.36 556.76 

125 142.50 161.25 210.00 308.75 511.25 548.75 561.25 

126 143.64 162.54 211.68 311.22 515.34 553.14 565.74 

127 144.78 163.83 213.36 313.69 519.43 557.53 570.23 

128 145.92 165.12 215.04 316.16 523.52 561.92 574.72 

129 147.06 166.41 216.72 318.63 527.61 566.31 579.21 

130 148.20 167.70 218.40 321.10 531.70 570.70 583.70 

131 149.34 168.99 220.08 323.57 535.79 575.09 588.19 

132 150.48 170.28 221.76 326.04 539.88 579.48 592.68 

133 151.62 171.57 223.44 328.51 543.97 583.87 597.17 

134 152.76 172.86 225.12 330.98 548.06 588.26 601.66 

135 153.90 174.15 226.80 333.45 552.15 592.65 606.15 

136 155.04 175.44 228.48 335.92 556.24 597.04 610.64 

137 156.18 176.73 230.16 338.39 560.33 601.43 615.13 

138 157.32 178.02 231.84 340.86 564.42 605.82 619.62 

139 158.46 179.31 233.52 343.33 568.51 610.21 624.11 

140 159.60 180.60 235.20 345.80 572.60 614.60 628.60 

141 160.74 181.89 236.88 348.27 576.69 618.99 633.09 

142 161.88 183.18 238.56 350.74 580.78 623.38 637.58 

143 163.02 184.47 240.24 353.21 584.87 627.77 642.07 

144 164.16 185.76 241.92 355.68 588.96 632.16 646.56 

145 165.30 187.05 243.60 358.15 593.05 636.55 651.05 

146 166.44 188.34 245.28 360.62 597.14 640.94 655.54 

147 167.58 189.63 246.96 363.09 601.23 645.33 660.03 

148 168.72 190.92 248.64 365.56 605.32 649.72 664.52 

149 169.86 192.21 250.32 368.03 609.41 654.11 669.01 

150 171.00 193.50 252.00 370.50 613.50 658.50 673.50 

Dimensional Weight of More Than 150 Pounds*

Price Per Pound 1.14 1.29 1.68 2.47 4.09 4.39 4.49 

GUARANTEED TWO-DAY BY 10:30 A.M.

UPS 2nd Day Air A.M.®

UPS Hundredweight Service® is a contractual service available for Scheduled Pickup 

customers with frequent shipments of more than 100 pounds sent to the same 

location on the same day. For more information, visit ups.com or call 1-800-PICK-UPS.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 122 of 232 Pg ID 122
56

Domestic

S T A N D A R D L I S T R A T E S

Zones 202 203 204 205 206 207 208 224† 225† 226†

Letter* $12.72 $13.02 $13.52 $15.17 $18.77 $19.56 $19.74 $27.96 $24.51 $37.46 

1 Lbs. 13.00 13.30 13.80 15.55 19.60 20.50 20.80 30.80 27.00 39.50 

2 13.15 13.55 14.10 16.55 21.65 23.55 24.65 34.40 30.20 47.20 

3 13.25 14.00 14.90 18.20 24.90 27.35 28.30 39.25 34.45 49.10 

4 13.65 14.45 16.10 21.25 28.75 31.20 32.20 41.85 36.75 51.25 

5 14.05 14.95 17.55 23.55 32.10 34.70 36.60 45.45 39.80 53.05 

6 14.65 15.50 19.10 25.75 35.70 38.60 40.15 48.30 42.35 55.90 

7 15.25 17.00 20.70 28.15 40.15 42.80 44.15 52.05 45.65 58.40 

8 15.90 18.55 22.15 30.70 44.40 47.15 48.60 54.70 48.00 61.20 

9 16.75 19.40 23.95 32.95 48.30 51.70 53.35 58.55 51.45 64.45 

10 17.50 20.60 25.80 35.20 51.55 56.25 57.70 63.50 55.75 67.15 

11 18.30 21.70 26.95 37.60 55.65 60.30 62.50 67.30 59.10 68.90 

12 19.25 23.00 28.45 39.75 59.95 64.65 66.80 69.70 61.20 71.70 

13 20.60 24.15 29.50 42.15 63.85 67.75 70.65 72.20 63.40 73.75 

14 21.60 25.45 31.40 44.55 67.75 71.35 73.85 75.05 65.95 76.65 

15 22.45 26.05 33.00 46.25 71.35 74.50 77.25 78.45 68.95 80.80 

16 23.00 26.90 34.40 47.75 74.50 78.30 80.45 81.70 71.85 85.35 

17 23.70 27.70 35.85 50.00 77.80 82.45 84.25 85.60 75.10 88.90 

18 24.50 28.60 37.20 51.80 81.05 86.15 89.20 90.70 79.75 92.40 

19 25.45 29.45 38.30 53.90 84.00 90.10 92.15 93.65 82.20 97.20 

20 26.35 30.70 39.75 56.40 87.00 93.15 95.55 97.00 85.30 100.65 

21 27.60 31.90 41.25 58.30 90.10 96.35 99.95 101.45 89.15 105.30 

22 28.40 33.40 42.40 59.90 93.05 100.00 103.65 105.30 92.60 109.45 

23 29.10 34.15 43.90 61.65 96.35 103.30 107.50 109.20 95.95 113.15 

24 29.75 35.50 45.30 64.00 99.90 107.35 111.35 113.15 99.50 117.15 

25 30.70 36.55 46.20 66.25 103.10 111.15 115.15 117.10 102.85 121.20 

26 31.65 37.50 47.90 68.40 106.65 114.95 118.30 120.20 105.70 124.95 

27 32.65 38.60 49.10 70.80 110.25 118.80 122.00 124.05 109.05 128.70 

28 33.70 39.90 50.20 72.50 113.05 121.85 124.95 128.05 112.60 133.30 

29 34.65 40.60 51.75 74.20 116.10 124.95 128.65 131.30 115.30 137.00 

30 35.25 41.70 53.50 76.60 119.30 128.30 131.95 135.40 118.95 140.50 

31 36.30 43.10 54.95 78.35 122.00 131.10 135.45 138.75 121.95 144.75 

32 36.80 44.05 56.50 80.25 125.55 134.70 138.75 143.15 125.80 148.60 

33 37.85 45.20 58.05 81.95 128.95 137.85 142.25 147.00 129.15 152.30 

34 39.05 46.05 59.30 84.85 132.85 141.20 145.75 150.90 132.70 156.30 

35 39.85 47.40 60.60 86.50 136.85 144.80 149.35 154.95 136.25 160.60 

36 40.45 48.50 61.80 88.25 140.50 149.35 153.15 158.55 139.35 164.05 

37 41.20 49.15 63.35 90.55 144.30 153.30 157.20 162.65 143.00 168.65 

38 41.95 49.95 64.95 92.35 148.00 157.30 161.50 166.40 146.25 172.20 

39 43.20 51.25 66.05 94.20 151.55 161.50 165.70 170.35 149.70 176.30 

40 44.35 52.60 67.60 96.35 155.00 165.45 169.40 173.75 152.70 180.45 

GUARANTEED TWO-DAY

UPS 2nd Day Air®

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 123 of 232 Pg ID 123
Domestic

S T A N D A R D L I S T R A T E S

Determining the Rate

UPS 2nd Day Air 57

Refer to pages 70 to 80 for value-added services 

rates and other charges.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next whole pound.

– For large or heavy packages, additional charges 

may apply. Refer to pages 27 and 28 for large 

packages and page 23 for heavy packages.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

*The Letter rate applies only to documents, 

correspondence and electronic media shipments 

that do not exceed eight ounces sent in an 

Express Envelope. Express Envelopes exceeding 

eight ounces are subject to the rate corresponding to the weight of the Express Envelope. 

Express Envelopes are not recommended for 

shipments of electronic media containing 

sensitive personal information.

†Zone 224 is metro Alaska and Hawaii, zone 225 

is Puerto Rico and zone 226 is remote Alaska 

and Hawaii.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time 

commitments or to request a pickup.

Zones 202 203 204 205 206 207 208 224† 225† 226†

41 Lbs. $45.50 $53.85 $68.35 $98.10 $158.50 $169.75 $173.95 $177.55 $156.10 $182.10 

42 46.20 55.20 69.75 100.15 161.90 173.95 178.35 181.60 159.70 186.05 

43 47.20 56.30 70.80 101.85 165.70 177.20 182.05 185.00 162.65 190.60 

44 48.10 57.05 72.40 103.65 168.95 180.20 185.60 188.65 165.80 193.80 

45 49.10 58.40 73.45 105.10 172.00 183.55 188.35 191.40 168.20 197.50 

46 49.70 59.05 74.95 106.70 174.90 186.50 192.95 196.05 172.35 201.45 

47 50.75 60.25 76.25 108.20 178.35 189.40 196.70 199.85 175.75 206.10 

48 51.75 61.65 77.60 109.80 181.50 192.65 200.00 203.15 178.55 209.55 

49 52.75 63.10 78.95 111.75 184.55 195.45 203.75 206.95 182.00 210.65 

50 53.55 63.90 80.15 113.60 187.75 198.40 207.00 207.05 182.25 210.75 

51 54.35 64.60 81.50 115.25 190.85 202.10 210.60 214.00 188.10 214.20 

52 54.95 65.60 83.00 118.00 193.75 205.75 214.25 214.50 188.35 218.70 

53 56.05 66.90 84.15 119.75 196.70 209.35 216.90 217.75 191.45 218.80 

54 56.85 67.95 85.45 121.60 200.00 213.50 220.20 220.40 191.70 224.05 

55 57.90 69.15 86.45 123.85 203.55 217.55 223.45 227.05 199.65 231.95 

56 58.80 70.05 87.70 125.80 206.65 221.00 227.45 227.70 199.90 232.05 

57 59.50 71.20 89.15 127.55 210.25 224.70 231.65 232.00 201.10 232.15 

58 60.60 72.40 90.75 129.70 214.25 228.45 235.20 235.70 204.40 235.90 

59 61.35 73.25 92.50 132.00 218.25 232.25 239.00 239.25 207.20 239.45 

60 61.95 73.95 93.95 133.90 222.05 236.20 242.00 242.15 209.75 242.35 

61 63.10 74.95 95.15 135.60 225.35 238.85 245.90 246.15 216.10 252.00 

62 64.25 76.40 96.35 137.85 228.45 242.95 250.25 254.20 223.50 254.25 

63 65.30 77.60 97.55 139.65 231.85 246.95 255.05 258.50 227.15 258.55 

64 66.40 78.75 98.70 141.55 235.25 250.95 258.35 258.60 227.35 258.65 

65 67.45 79.95 100.20 143.60 238.75 255.10 262.80 263.25 228.20 263.30 

66 68.30 80.70 101.60 146.00 242.65 258.35 267.55 267.70 235.05 268.00 

67 68.90 82.30 103.20 148.35 245.70 262.15 271.40 271.45 242.30 276.35 

68 69.70 83.00 104.65 150.95 249.00 265.65 274.80 275.70 242.55 276.45 

69 70.85 84.20 106.00 153.70 252.05 269.30 279.60 279.65 245.85 280.25 

70 71.95 85.50 107.70 156.35 255.10 272.60 282.70 283.00 248.60 283.25 

71 72.85 86.65 109.10 158.50 258.60 272.70 283.75 283.80 248.80 283.85 

72 73.75 88.25 110.50 160.90 262.15 279.75 284.35 284.45 249.05 284.50 

73 74.45 89.00 112.10 163.60 265.85 283.55 284.45 287.65 249.30 288.90 

74 75.50 90.05 113.60 165.70 269.45 287.85 298.50 299.05 259.25 299.10 

75 76.60 91.50 114.90 167.85 272.95 291.55 302.30 302.35 263.15 302.40 

GUARANTEED TWO-DAY

UPS 2nd Day Air®

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 124 of 232 Pg ID 124
58

Domestic

S T A N D A R D L I S T R A T E S

Zones 202 203 204 205 206 207 208 224† 225† 226†

76 Lbs. $77.40 $92.55 $116.30 $167.95 $273.05 $291.65 $302.40 $302.45 $263.40 $302.50 

77 78.70 93.75 117.55 168.05 273.15 291.75 302.50 303.30 263.60 304.60 

78 79.45 94.50 117.65 168.15 273.25 291.85 302.60 304.65 263.85 304.70 

79 80.40 95.70 117.75 171.65 288.05 306.65 314.40 314.45 274.15 314.50 

80 81.70 96.75 117.85 171.75 291.50 310.45 314.50 314.55 274.40 315.25 

81 82.45 96.85 117.95 171.85 291.60 310.55 314.60 315.05 274.60 316.10 

82 83.30 99.15 125.55 183.85 291.70 312.85 328.75 328.80 288.90 329.25 

83 83.95 100.35 127.10 183.95 291.80 312.95 331.30 331.35 290.35 331.40 

84 84.95 101.55 127.20 184.05 291.90 313.05 331.40 331.45 290.60 331.50 

85 86.00 101.65 129.45 190.10 295.45 321.10 335.00 335.05 290.80 335.70 

86 87.20 103.00 129.55 190.20 295.55 321.20 336.65 336.90 291.05 337.65 

87 87.80 105.05 129.65 190.30 295.65 321.30 339.95 340.00 293.10 340.05 

88 88.55 106.35 130.20 190.40 295.75 321.40 345.90 345.95 300.20 346.00 

89 89.60 107.05 130.30 190.50 295.85 321.50 346.90 346.95 300.40 347.00 

90 91.05 108.05 130.40 190.60 321.60 351.25 352.75 353.10 304.90 353.45 

91 92.35 108.15 130.50 190.70 321.70 351.35 352.85 354.85 305.15 354.90 

92 92.45 108.25 131.25 190.80 321.80 351.45 354.40 354.95 307.75 355.00 

93 94.25 110.40 137.25 190.90 321.90 351.55 355.00 355.05 319.75 355.10 

94 95.05 110.50 137.35 191.00 322.00 351.65 366.90 366.95 319.95 367.00 

95 95.85 110.60 137.45 191.10 322.10 351.75 367.00 367.05 320.20 367.10 

96 96.55 110.70 138.65 194.65 322.20 351.85 370.50 370.55 320.40 370.60 

97 97.55 110.80 138.75 197.40 334.45 365.40 370.60 370.65 323.35 370.70 

98 98.40 110.90 138.85 197.50 334.55 365.50 370.70 370.75 324.50 370.80 

99 98.90 111.90 141.95 197.60 334.65 365.60 370.80 370.85 324.75 370.90 

100 99.00 112.00 146.00 214.00 355.00 381.00 390.00 398.00 349.00 401.00 

101 99.99 113.12 147.46 216.14 358.55 384.81 393.90 401.98 352.49 405.01 

102 100.98 114.24 148.92 218.28 362.10 388.62 397.80 405.96 355.98 409.02 

103 101.97 115.36 150.38 220.42 365.65 392.43 401.70 409.94 359.47 413.03 

104 102.96 116.48 151.84 222.56 369.20 396.24 405.60 413.92 362.96 417.04 

105 103.95 117.60 153.30 224.70 372.75 400.05 409.50 417.90 366.45 421.05 

106 104.94 118.72 154.76 226.84 376.30 403.86 413.40 421.88 369.94 425.06 

107 105.93 119.84 156.22 228.98 379.85 407.67 417.30 425.86 373.43 429.07 

108 106.92 120.96 157.68 231.12 383.40 411.48 421.20 429.84 376.92 433.08 

109 107.91 122.08 159.14 233.26 386.95 415.29 425.10 433.82 380.41 437.09 

110 108.90 123.20 160.60 235.40 390.50 419.10 429.00 437.80 383.90 441.10 

111 109.89 124.32 162.06 237.54 394.05 422.91 432.90 441.78 387.39 445.11 

112 110.88 125.44 163.52 239.68 397.60 426.72 436.80 445.76 390.88 449.12 

113 111.87 126.56 164.98 241.82 401.15 430.53 440.70 449.74 394.37 453.13 

114 112.86 127.68 166.44 243.96 404.70 434.34 444.60 453.72 397.86 457.14 

115 113.85 128.80 167.90 246.10 408.25 438.15 448.50 457.70 401.35 461.15 

116 114.84 129.92 169.36 248.24 411.80 441.96 452.40 461.68 404.84 465.16 

117 115.83 131.04 170.82 250.38 415.35 445.77 456.30 465.66 408.33 469.17 

118 116.82 132.16 172.28 252.52 418.90 449.58 460.20 469.64 411.82 473.18 

119 117.81 133.28 173.74 254.66 422.45 453.39 464.10 473.62 415.31 477.19 

120 118.80 134.40 175.20 256.80 426.00 457.20 468.00 477.60 418.80 481.20 

GUARANTEED TWO-DAY

UPS 2nd Day Air®

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 125 of 232 Pg ID 125
Domestic

S T A N D A R D L I S T R A T E S

Determining the Rate

UPS 2nd Day Air 59

Zones 202 203 204 205 206 207 208 224† 225† 226†

121 Lbs. $119.79 $135.52 $176.66 $258.94 $429.55 $461.01 $471.90 $481.58 $422.29 $485.21 

122 120.78 136.64 178.12 261.08 433.10 464.82 475.80 485.56 425.78 489.22 

123 121.77 137.76 179.58 263.22 436.65 468.63 479.70 489.54 429.27 493.23 

124 122.76 138.88 181.04 265.36 440.20 472.44 483.60 493.52 432.76 497.24 

125 123.75 140.00 182.50 267.50 443.75 476.25 487.50 497.50 436.25 501.25 

126 124.74 141.12 183.96 269.64 447.30 480.06 491.40 501.48 439.74 505.26 

127 125.73 142.24 185.42 271.78 450.85 483.87 495.30 505.46 443.23 509.27 

128 126.72 143.36 186.88 273.92 454.40 487.68 499.20 509.44 446.72 513.28 

129 127.71 144.48 188.34 276.06 457.95 491.49 503.10 513.42 450.21 517.29 

130 128.70 145.60 189.80 278.20 461.50 495.30 507.00 517.40 453.70 521.30 

131 129.69 146.72 191.26 280.34 465.05 499.11 510.90 521.38 457.19 525.31 

132 130.68 147.84 192.72 282.48 468.60 502.92 514.80 525.36 460.68 529.32 

133 131.67 148.96 194.18 284.62 472.15 506.73 518.70 529.34 464.17 533.33 

134 132.66 150.08 195.64 286.76 475.70 510.54 522.60 533.32 467.66 537.34 

135 133.65 151.20 197.10 288.90 479.25 514.35 526.50 537.30 471.15 541.35 

136 134.64 152.32 198.56 291.04 482.80 518.16 530.40 541.28 474.64 545.36 

137 135.63 153.44 200.02 293.18 486.35 521.97 534.30 545.26 478.13 549.37 

138 136.62 154.56 201.48 295.32 489.90 525.78 538.20 549.24 481.62 553.38 

139 137.61 155.68 202.94 297.46 493.45 529.59 542.10 553.22 485.11 557.39 

140 138.60 156.80 204.40 299.60 497.00 533.40 546.00 557.20 488.60 561.40 

141 139.59 157.92 205.86 301.74 500.55 537.21 549.90 561.18 492.09 565.41 

142 140.58 159.04 207.32 303.88 504.10 541.02 553.80 565.16 495.58 569.42 

143 141.57 160.16 208.78 306.02 507.65 544.83 557.70 569.14 499.07 573.43 

144 142.56 161.28 210.24 308.16 511.20 548.64 561.60 573.12 502.56 577.44 

145 143.55 162.40 211.70 310.30 514.75 552.45 565.50 577.10 506.05 581.45 

146 144.54 163.52 213.16 312.44 518.30 556.26 569.40 581.08 509.54 585.46 

147 145.53 164.64 214.62 314.58 521.85 560.07 573.30 585.06 513.03 589.47 

148 146.52 165.76 216.08 316.72 525.40 563.88 577.20 589.04 516.52 593.48 

149 147.51 166.88 217.54 318.86 528.95 567.69 581.10 593.02 520.01 597.49 

150 148.50 168.00 219.00 321.00 532.50 571.50 585.00 597.00 523.50 601.50 

Dimensional Weight of More Than 150 Pounds*

Price Per 

Pound 0.99 1.12 1.46 2.14 3.55 3.81 3.90 3.98 3.49 4.01 

Refer to pages 70 to 80 for value-added services 

rates and other charges.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next whole pound.

– For large or heavy packages, additional charges 

may apply. Refer to pages 27 and 28 for large 

packages and page 23 for heavy packages.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

*For each package with a dimensional weight 

of more than 150 pounds, multiply the weight 

by the price per pound.

†Zone 224 is metro Alaska and Hawaii, zone 225 

is Puerto Rico and zone 226 is remote Alaska 

and Hawaii.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time 

commitments or to request a pickup.

GUARANTEED TWO-DAY

UPS 2nd Day Air®

UPS Hundredweight Service® is a contractual service available for Scheduled Pickup 

customers with frequent shipments of more than 100 pounds sent to the same 

location on the same day. For more information, visit ups.com or call 1-800-PICK-UPS.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 126 of 232 Pg ID 126
60

Domestic

S T A N D A R D L I S T R A T E S

Zones 302 303 304 305 306 307 308 

1 Lbs. $9.70 $11.15 $11.85 $12.45 $14.15 $14.75 $16.50 

2 10.10 11.60 12.45 12.55 15.15 16.40 19.20 

3 10.80 12.35 13.80 13.85 17.55 18.40 21.70 

4 11.80 13.30 14.55 15.60 19.45 21.00 24.80 

5 12.60 13.90 15.35 17.05 22.05 23.15 27.80 

6 13.45 15.40 17.50 19.10 24.60 25.75 31.55 

7 13.90 16.65 18.85 20.50 27.30 29.10 34.65 

8 14.60 18.10 20.35 22.05 30.00 31.85 37.85 

9 15.20 18.80 21.65 23.80 32.15 34.95 40.75 

10 15.90 18.85 22.85 25.60 34.15 37.60 43.95 

11 17.20 21.45 24.35 27.00 36.45 40.30 47.10 

12 18.10 22.50 25.45 28.60 38.75 42.90 49.75 

13 19.10 23.60 26.75 30.30 41.15 45.15 52.75 

14 19.95 24.85 28.25 32.10 43.20 47.55 55.50 

15 20.15 25.70 29.50 33.50 45.55 49.55 58.65 

16 21.25 26.50 30.50 34.55 47.45 52.10 61.20 

17 21.95 27.15 31.75 36.20 49.35 54.70 64.00 

18 22.70 28.25 32.95 37.55 51.10 57.20 66.15 

19 23.45 29.10 34.15 38.95 52.85 59.55 68.50 

20 23.65 30.15 35.75 40.55 54.80 61.80 71.45 

21 24.95 30.90 37.15 41.95 57.45 64.00 73.85 

22 25.55 32.05 38.60 43.25 59.40 66.30 76.55 

23 26.30 32.85 39.95 44.55 61.85 68.45 79.05 

24 27.15 33.80 41.00 46.20 63.90 70.80 81.75 

25 27.75 35.35 42.35 47.80 65.70 73.20 84.50 

26 29.25 36.35 43.80 49.30 67.75 75.70 87.05 

27 30.35 37.50 45.40 50.95 69.55 78.35 89.75 

28 31.15 38.55 46.50 52.25 71.90 80.75 92.60 

29 31.80 39.35 47.85 53.60 74.00 83.15 95.55 

30 32.05 39.70 49.30 55.30 76.35 85.40 98.25 

31 32.85 41.85 50.50 56.55 78.70 87.90 100.95 

32 33.50 42.80 52.20 58.05 80.65 90.35 103.80 

33 34.40 43.50 53.35 59.65 83.00 92.70 106.55 

34 35.10 44.70 54.60 61.10 85.10 94.90 109.80 

35 35.75 45.90 56.10 62.60 87.00 97.30 112.45 

36 36.80 46.95 57.45 64.05 89.40 99.25 115.00 

37 37.50 47.85 58.45 65.50 91.25 101.25 117.55 

38 38.00 47.90 60.10 67.05 93.15 103.30 119.80 

39 38.60 47.95 61.20 68.55 95.35 105.20 122.15 

40 38.70 48.40 61.35 69.15 97.50 107.40 124.35 

GUARANTEED THREE-DAY

UPS 3 Day Select®

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 127 of 232 Pg ID 127
S T A N D A R D L I S T R A T E S

Determining the Rate

UPS 3 Day Select 61

Domestic

GUARANTEED THREE-DAY

UPS 3 Day Select®

Zones 302 303 304 305 306 307 308 

41 Lbs. $40.80 $52.25 $63.55 $71.60 $99.15 $109.40 $127.05 

42 41.45 53.40 65.00 73.45 101.25 111.70 129.75 

43 42.40 54.60 66.20 74.85 103.30 114.15 132.75 

44 43.15 55.30 67.75 76.35 105.20 116.60 135.60 

45 43.25 56.25 69.05 78.00 107.40 119.05 138.35 

46 45.90 56.30 70.45 79.40 109.50 121.40 141.65 

47 46.30 56.80 71.65 81.10 112.05 123.90 144.50 

48 46.35 56.85 72.65 82.45 114.75 126.30 147.40 

49 46.40 56.90 74.05 84.10 116.05 127.80 147.50 

50 46.45 56.95 74.10 84.20 116.15 127.90 147.60 

51 48.45 62.70 76.50 86.85 121.65 134.00 155.60 

52 49.10 63.75 77.90 88.20 123.65 136.70 158.15 

53 50.10 64.95 79.25 89.65 125.65 139.20 161.10 

54 50.80 66.15 80.90 91.30 127.60 141.80 163.90 

55 51.45 67.05 82.00 92.70 129.65 144.45 166.75 

56 52.20 67.10 83.30 94.35 131.40 147.05 169.95 

57 52.85 67.25 84.70 95.80 131.50 149.65 172.90 

58 54.25 67.30 85.70 97.30 135.80 152.70 175.75 

59 54.30 67.80 87.00 98.65 135.90 155.30 179.00 

60 54.80 67.85 87.10 98.80 138.45 155.40 182.20 

61 55.95 70.80 89.55 102.10 142.95 160.40 185.15 

62 56.75 72.05 90.95 103.55 145.45 163.15 188.15 

63 57.85 73.10 92.35 105.15 147.90 165.80 191.25 

64 58.65 74.10 93.75 106.55 150.40 168.40 194.30 

65 59.35 75.15 95.35 108.00 152.85 171.00 197.05 

66 60.80 76.10 96.70 109.50 155.00 173.70 200.40 

67 61.20 77.60 96.80 111.15 157.35 176.35 203.55 

68 61.70 78.50 99.15 112.60 157.45 178.90 206.65 

69 61.75 79.30 100.30 113.80 157.55 179.00 209.90 

70 61.80 79.35 100.40 115.60 157.65 181.65 213.10 

71 61.95 81.75 103.25 116.55 165.95 186.20 216.45 

72 62.40 82.25 104.90 118.15 166.05 188.80 219.50 

73 65.60 83.20 106.85 119.60 166.15 190.75 220.30 

74 66.25 83.70 106.90 121.40 168.50 190.85 220.40 

75 66.75 85.50 106.95 121.50 168.60 190.95 220.50 

Refer to pages 70 to 80 for value-added services 

rates and other charges.

– Shipments of Hazardous Materials using 

UPS 3 Day Select must be prepared in accordance with the appropriate Air Dangerous Goods

requirements. Hazardous Materials contract 

service is available with a Scheduled Pickup.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next whole pound.

– For large or heavy packages, additional charges 

may apply. Refer to pages 27 and 28 for large 

packages and page 23 for heavy packages.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time 

commitments or to request a pickup.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 128 of 232 Pg ID 128
62

S T A N D A R D L I S T R A T E S

Domestic

GUARANTEED THREE-DAY

UPS 3 Day Select®

Zones 302 303 304 305 306 307 308 

76 Lbs. $67.05 $85.55 $107.00 $124.95 $171.75 $199.20 $232.30 

77 67.30 85.65 110.25 125.05 171.85 201.80 232.40 

78 67.35 86.35 110.30 125.15 171.95 201.90 232.50 

79 69.20 86.40 110.35 125.25 172.05 202.80 235.50 

80 69.25 86.45 110.40 125.35 172.15 202.90 235.60 

81 69.85 88.65 110.45 125.45 172.25 203.00 235.70 

82 70.65 89.65 112.75 135.60 182.75 214.75 243.30 

83 71.80 89.70 112.85 137.15 183.55 214.85 243.40 

84 71.85 91.85 121.50 137.25 183.65 214.95 243.50 

85 71.90 99.10 122.70 140.30 191.70 221.60 260.25 

86 74.40 101.25 124.05 141.65 191.80 223.80 263.50 

87 76.45 102.25 125.70 143.15 193.50 223.90 266.25 

88 76.50 103.30 127.15 143.25 193.60 224.00 266.35 

89 76.55 103.40 127.20 143.35 193.70 226.30 266.45 

90 76.60 104.40 128.30 143.45 193.80 226.40 266.55 

91 81.60 106.65 128.35 149.80 193.90 226.50 267.50 

92 81.65 107.65 128.40 149.90 195.95 226.60 267.60 

93 81.70 109.00 133.40 150.00 196.05 236.50 267.70 

94 81.75 109.05 134.60 155.00 204.65 236.60 267.80 

95 81.80 109.10 135.60 155.25 205.80 236.70 267.90 

96 82.75 109.15 135.70 157.60 210.35 236.80 268.00 

97 82.90 109.20 137.95 157.70 210.45 245.85 286.65 

98 82.95 109.25 138.00 157.80 210.55 245.95 286.75 

99 88.85 110.90 139.20 157.90 212.55 247.60 286.85 

100 88.90 111.00 139.25 161.00 228.00 253.00 299.00 

101 89.78 112.11 140.62 162.61 230.28 255.53 301.99 

102 90.67 113.22 142.01 164.22 232.56 258.06 304.98 

103 91.56 114.33 143.41 165.83 234.84 260.59 307.97 

104 92.45 115.44 144.80 167.44 237.12 263.12 310.96 

105 93.34 116.55 146.19 169.05 239.40 265.65 313.95 

106 94.23 117.66 147.58 170.66 241.68 268.18 316.94 

107 95.12 118.77 148.98 172.27 243.96 270.71 319.93 

108 96.00 119.88 150.37 173.88 246.24 273.24 322.92 

109 96.89 120.99 151.76 175.49 248.52 275.77 325.91 

110 97.78 122.10 153.15 177.10 250.80 278.30 328.90 

111 98.67 123.21 154.55 178.71 253.08 280.83 331.89 

112 99.56 124.32 155.94 180.32 255.36 283.36 334.88 

113 100.45 125.43 157.33 181.93 257.64 285.89 337.87 

114 101.34 126.54 158.72 183.54 259.92 288.42 340.86 

115 102.23 127.65 160.11 185.15 262.20 290.95 343.85 

116 103.12 128.76 161.24 186.76 264.48 293.48 346.84 

117 104.00 129.87 161.61 188.37 266.76 296.01 349.83 

118 104.89 130.98 162.95 189.98 269.04 298.54 352.82 

119 105.78 132.09 164.34 191.59 271.32 301.07 355.81 

120 106.67 133.20 165.74 193.20 273.60 303.60 358.80 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 129 of 232 Pg ID 129
S T A N D A R D L I S T R A T E S

Determining the Rate

UPS 3 Day Select 63

Domestic

GUARANTEED THREE-DAY

UPS 3 Day Select®

Zones 302 303 304 305 306 307 308 

121 Lbs. $107.56 $134.31 $167.13 $194.81 $275.88 $306.13 $361.79 

122 108.45 135.42 168.47 196.42 278.16 308.66 364.78 

123 109.34 136.53 169.86 198.03 280.44 311.19 367.77 

124 110.23 137.64 171.25 199.64 282.72 313.72 370.76 

125 111.12 138.75 172.65 201.25 285.00 316.25 373.75 

126 112.01 139.86 174.04 202.86 287.28 318.78 376.74 

127 112.89 140.97 175.38 204.47 289.56 321.31 379.73 

128 113.78 142.08 176.77 206.08 291.84 323.84 382.72 

129 114.67 143.19 178.16 207.69 294.12 326.37 385.71 

130 115.56 144.30 179.55 209.30 296.40 328.90 388.70 

131 116.45 145.41 180.89 210.91 298.68 331.43 391.69 

132 117.34 146.52 182.28 212.52 300.96 333.96 394.68 

133 118.23 147.63 183.68 214.13 303.24 336.49 397.67 

134 119.12 148.74 185.07 215.74 305.52 339.02 400.66 

135 120.01 149.85 186.41 217.35 307.80 341.55 403.65 

136 120.89 150.96 187.80 218.96 310.08 344.08 406.64 

137 121.78 152.07 189.19 220.57 312.36 346.61 409.63 

138 122.67 153.18 190.58 222.18 314.64 349.14 412.62 

139 123.56 154.29 191.92 223.79 316.92 351.67 415.61 

140 124.45 155.40 193.32 225.40 319.20 354.20 418.60 

141 125.34 156.51 194.71 227.01 321.48 356.73 421.59 

142 126.23 157.62 196.10 228.62 323.76 359.26 424.58 

143 127.12 158.73 197.44 230.23 326.04 361.79 427.57 

144 128.01 159.84 198.83 231.84 328.32 364.32 430.56 

145 128.89 160.95 200.22 233.45 330.60 366.85 433.55 

146 129.78 162.06 201.62 235.06 332.88 369.38 436.54 

147 130.67 163.17 202.95 236.67 335.16 371.91 439.53 

148 131.56 164.28 204.35 238.28 337.44 374.44 442.52 

149 132.45 165.39 205.74 239.89 339.72 376.97 445.51 

150 133.34 166.50 207.13 241.50 342.00 379.50 448.50 

Dimensional Weight of More Than 150 Pounds*

Price Per Pound 0.89 1.11 1.39 1.61 2.28 2.53 2.99 

Refer to pages 70 to 80 for value-added services 

rates and other charges.

– Shipments of Hazardous Materials using 

UPS 3 Day Select must be prepared in accordance with the appropriate Air Dangerous Goods

requirements. Hazardous Materials contract 

service is available with a Scheduled Pickup.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next whole pound.

– For large or heavy packages, additional charges 

may apply. Refer to pages 27 and 28 for large 

packages and page 23 for heavy packages.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

*For each package with a dimensional weight 

of more than 150 pounds, multiply the weight 

by the price per pound.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time 

commitments or to request a pickup.

UPS Hundredweight Service® is a contractual service available for Scheduled Pickup 

customers with frequent shipments of more than 100 pounds sent to the same 

location on the same day. For more information, visit ups.com or call 1-800-PICK-UPS.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 130 of 232 Pg ID 130
64

S T A N D A R D L I S T R A T E S

Domestic

Zones 2 3 4 5 6 7 8 44† 45† 46†

1 Lbs. $5.84 $6.23 $6.41 $6.69 $7.00 $7.09 $7.21 $22.23 $22.23 $29.30 

2 6.35 6.77 7.33 7.49 7.88 7.98 8.27 24.71 24.71 31.67 

3 6.45 7.07 7.71 7.95 8.36 8.55 9.13 26.82 26.82 33.71 

4 6.60 7.25 8.10 8.47 8.79 9.12 9.80 29.45 29.45 36.56 

5 6.78 7.33 8.42 8.81 9.11 9.50 10.32 31.96 31.96 38.99 

6 6.95 7.55 8.55 9.01 9.28 9.78 10.55 34.65 34.65 40.70 

7 7.27 7.75 8.70 9.22 9.54 10.04 10.85 36.98 36.98 42.77 

8 7.54 7.94 8.93 9.39 9.83 10.37 11.38 38.24 38.24 44.89 

9 7.69 8.13 9.06 9.55 10.04 10.91 12.09 40.93 40.93 47.56 

10 7.94 8.16 9.20 9.82 10.45 11.66 12.89 43.47 43.47 50.09 

11 8.21 8.49 9.28 9.89 10.70 12.40 13.65 45.85 45.85 52.44 

12 8.43 8.75 9.40 10.12 11.12 13.14 14.56 47.83 47.83 54.37 

13 8.64 8.96 9.52 10.32 11.60 13.94 15.50 49.80 49.80 56.32 

14 8.80 9.21 9.65 10.51 12.20 14.66 16.39 51.88 51.88 58.36 

15 8.95 9.50 9.79 10.84 12.79 15.41 17.25 53.79 53.79 60.25 

16 9.08 9.64 9.82 11.02 13.24 15.94 17.87 56.29 56.29 62.75 

17 9.16 9.94 10.10 11.47 13.92 16.77 18.81 58.93 58.93 64.99 

18 9.27 10.07 10.40 12.07 14.57 17.50 19.76 61.60 61.60 67.65 

19 9.39 10.42 10.79 12.52 15.20 18.24 20.71 64.09 64.09 70.12 

20 9.56 10.76 11.16 13.01 15.87 18.95 21.67 66.48 66.48 72.51 

21 9.72 11.05 11.50 13.52 16.52 19.70 22.54 68.00 68.00 74.03 

22 9.96 11.32 11.92 13.98 17.19 20.45 23.52 70.12 70.12 76.14 

23 10.17 11.67 12.30 14.48 17.84 21.19 24.47 72.24 72.24 78.24 

24 10.37 11.97 12.69 14.95 18.52 21.93 25.43 74.61 74.61 80.60 

25 10.64 12.30 13.03 15.38 19.16 22.66 26.37 76.93 76.93 82.94 

26 10.89 12.55 13.39 15.86 19.86 23.32 27.25 79.36 79.36 85.54 

27 11.14 12.85 13.71 16.35 20.51 24.08 28.19 81.55 81.55 87.75 

28 11.34 13.16 14.15 16.85 21.16 24.76 29.16 83.75 83.75 89.96 

29 11.58 13.41 14.55 17.24 21.77 25.37 30.04 85.81 85.81 91.78 

30 11.87 13.74 14.99 17.75 22.43 26.05 31.00 87.86 87.86 93.87 

31 12.04 13.94 15.33 18.22 23.04 26.75 31.87 89.86 89.86 96.05 

32 12.10 14.24 15.74 18.72 23.70 27.47 32.83 91.79 91.79 98.00 

33 12.31 14.56 16.13 19.22 24.32 28.19 33.73 93.71 93.71 99.94 

34 12.38 14.89 16.49 19.70 25.00 28.94 34.68 95.81 95.81 101.99 

35 12.60 15.23 16.88 20.18 25.63 29.68 35.59 98.18 98.18 104.35 

36 12.78 15.38 17.18 20.69 26.27 30.41 36.30 100.30 100.30 106.67 

37 13.00 15.73 17.51 21.14 26.83 31.11 37.00 102.59 102.59 108.99 

38 13.20 15.97 17.90 21.65 27.43 31.86 37.68 105.04 105.04 111.46 

39 13.39 16.29 18.31 22.10 28.13 32.70 38.45 107.30 107.30 113.53 

40 13.53 16.66 18.72 22.56 28.70 33.39 39.09 109.60 109.60 115.76 

GUARANTEED DAY-DEFINITE ONE TO FIVE DAYS

UPS Ground

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 131 of 232 Pg ID 131
Domestic

S T A N D A R D L I S T R A T E S

Determining the Rate

UPS Ground 65

Refer to pages 70 to 80 for value-added services 

rates and other charges.

– UPS does not accept hazardous materials 

(including but not limited to ORM-Ds, Ltd Qty 

and combustibles) in UPS Ground Service 

destined to and from Alaska, Hawaii, Puerto 

Rico and Catalina Island.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next whole pound.

– For large or heavy packages, additional charges 

may apply. Refer to pages 27 and 28 for large 

packages and page 23 for heavy packages.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

†Zone 44 is metro Alaska and Hawaii, zone 45 

is Puerto Rico and zone 46 is remote Alaska 

and Hawaii.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time 

commitments or to request a pickup.

Zones 2 3 4 5 6 7 8 44† 45† 46†

41 Lbs. $13.71 $16.89 $19.04 $22.99 $29.34 $34.18 $39.54 $111.50 $111.50 $117.87 

42 13.92 17.10 19.40 23.42 30.04 35.08 40.09 113.60 113.60 119.96 

43 14.10 17.39 19.81 23.91 30.77 36.02 40.78 115.91 115.91 122.28 

44 14.28 17.69 20.13 24.34 31.34 36.78 41.21 117.56 117.56 124.60 

45 14.44 17.97 20.51 24.83 31.86 37.51 41.90 119.84 119.84 126.91 

46 14.50 18.13 20.77 25.28 32.39 38.27 42.59 122.15 122.15 129.23 

47 14.61 18.23 21.10 25.71 32.83 39.01 43.28 124.48 124.48 131.56 

48 14.74 18.40 21.37 26.14 33.32 39.76 43.97 126.61 126.61 133.71 

49 14.84 18.56 21.66 26.59 33.74 40.50 44.65 128.78 128.78 135.92 

50 14.93 18.70 21.89 26.68 33.75 40.52 45.33 130.95 130.95 138.10 

51 14.99 18.79 22.05 26.84 33.97 40.72 45.59 131.90 131.90 140.29 

52 15.08 18.87 22.19 27.20 33.99 41.18 46.26 134.01 134.01 142.50 

53 15.18 19.04 22.29 27.55 34.16 41.53 46.94 136.05 136.05 144.55 

54 15.32 19.20 22.53 27.92 34.45 41.76 47.54 137.96 137.96 146.72 

55 15.45 19.32 22.72 28.33 34.57 41.90 48.09 139.82 139.82 148.92 

56 15.56 19.52 22.94 28.72 34.78 41.97 48.69 141.71 141.71 151.11 

57 15.76 19.69 23.02 29.13 35.14 42.20 49.20 143.66 143.66 153.43 

58 15.91 19.85 23.24 29.44 35.54 42.38 49.60 145.54 145.54 155.61 

59 16.06 20.05 23.42 29.72 35.87 42.61 49.96 147.77 147.77 157.93 

60 16.21 20.25 23.66 29.94 36.19 42.84 50.28 150.07 150.07 160.25 

61 16.38 20.54 23.82 30.28 36.51 43.09 50.58 151.91 151.91 162.15 

62 16.50 20.86 23.96 30.55 36.76 43.34 50.89 154.42 154.42 164.71 

63 16.76 21.14 24.09 30.75 37.00 43.62 51.20 156.92 156.92 167.27 

64 16.98 21.46 24.27 30.96 37.26 43.91 51.49 159.55 159.55 169.97 

65 17.23 21.79 24.53 31.15 37.58 44.13 51.80 162.15 162.15 172.66 

66 17.43 22.11 24.81 31.33 37.97 44.36 52.18 164.66 164.66 175.21 

67 17.60 22.34 25.17 31.42 38.27 44.58 52.31 167.15 167.15 177.79 

68 17.74 22.57 25.53 31.85 38.48 44.83 52.43 169.56 169.56 180.26 

69 17.90 22.74 25.89 32.29 38.68 45.05 52.58 172.04 172.04 182.79 

70 18.02 22.94 26.26 32.69 39.10 45.21 53.04 175.67 175.67 185.05 

71 18.23 23.27 26.66 33.13 39.58 45.92 53.18 178.35 178.35 187.76 

72 18.79 23.53 27.03 33.56 40.03 46.47 53.32 181.01 181.01 190.44 

73 19.68 23.83 27.40 33.99 40.58 47.18 53.46 183.65 183.65 193.13 

74 20.58 24.61 27.78 34.44 41.21 47.91 53.67 185.42 185.42 193.74 

75 21.33 25.31 28.17 35.02 41.78 48.39 53.78 187.53 187.53 195.13 

GUARANTEED DAY-DEFINITE ONE TO FIVE DAYS

UPS Ground

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 132 of 232 Pg ID 132
S T A N D A R D L I S T R A T E S

Domestic

Zones 2 3 4 5 6 7 8 44† 45† 46†

76 Lbs. $22.15 $26.15 $28.52 $35.59 $42.31 $49.19 $54.07 $189.84 $189.84 $197.46 

77 22.99 26.75 29.17 36.04 42.81 50.12 54.16 191.40 191.40 198.62 

78 23.69 27.26 29.79 36.44 43.31 50.96 54.20 192.42 192.42 200.05 

79 24.53 28.09 30.54 37.00 43.91 51.26 54.60 192.46 192.46 200.61 

80 25.19 28.88 31.26 37.52 44.66 51.73 55.00 194.48 194.48 201.66 

81 25.77 29.39 31.98 37.79 45.25 52.47 55.17 196.11 196.11 202.69 

82 26.63 30.06 32.71 38.49 45.52 53.15 55.42 197.09 197.09 203.64 

83 27.40 30.68 33.43 38.76 46.22 53.87 56.05 199.25 199.25 204.41 

84 28.21 31.42 34.10 39.50 46.91 54.54 56.69 201.54 201.54 206.69 

85 28.97 32.19 34.76 40.24 47.64 55.12 57.31 203.87 203.87 209.01 

86 29.77 32.91 35.47 40.80 48.21 55.61 57.95 206.02 206.02 211.16 

87 30.64 33.67 36.26 41.13 48.83 56.18 58.59 208.34 208.34 213.45 

88 31.60 34.43 36.93 41.86 49.47 56.77 59.24 210.63 210.63 215.75 

89 32.70 35.06 37.63 42.59 50.09 57.36 59.88 212.83 212.83 217.93 

90 33.77 35.63 38.19 43.01 50.33 57.46 60.51 214.99 214.99 220.94 

91 34.31 36.23 38.93 43.58 50.86 57.93 61.16 217.30 217.30 222.38 

92 35.14 36.92 39.50 44.17 51.50 58.02 61.82 219.36 219.36 224.43 

93 35.98 37.63 40.26 44.79 51.91 58.40 62.45 221.51 221.51 226.58 

94 36.81 38.31 40.82 45.37 52.52 58.51 63.11 223.60 223.60 228.65 

95 37.68 38.95 41.46 45.98 52.86 58.83 63.76 225.75 225.75 230.80 

96 38.51 39.61 42.15 46.49 53.17 59.09 64.38 227.82 227.82 232.85 

97 39.40 40.36 42.80 47.22 53.81 59.70 65.05 230.00 230.00 235.02 

98 40.29 41.02 43.62 47.79 54.42 60.31 65.69 232.04 232.04 237.07 

99 41.18 41.67 44.45 48.38 55.04 60.91 66.35 234.22 234.22 239.24 

100 41.95 42.35 45.27 49.10 55.65 61.52 66.99 236.40 236.40 241.40 

101 42.66 43.03 46.10 49.80 56.25 62.12 67.62 238.56 238.56 243.55 

102 43.10 43.67 46.63 50.45 56.83 62.69 68.28 240.76 240.76 245.75 

103 43.85 44.34 47.20 50.95 57.36 63.23 68.88 242.93 242.93 247.91 

104 44.55 44.99 47.76 51.49 57.90 63.78 69.53 245.23 245.23 250.20 

105 45.27 45.67 48.30 52.03 58.45 64.34 70.13 247.41 247.41 252.37 

106 46.02 46.34 48.86 52.55 58.99 64.91 70.77 249.70 249.70 254.65 

107 46.69 47.04 49.42 53.09 59.52 65.48 71.41 252.01 252.01 256.96 

108 47.36 47.71 49.98 53.62 60.07 66.05 72.04 254.30 254.30 259.23 

109 48.05 48.37 50.53 54.15 60.60 66.61 72.68 256.48 256.48 261.40 

110 48.64 49.08 51.10 54.67 61.18 67.21 73.31 258.65 258.65 263.56 

111 49.17 49.62 51.68 55.20 61.70 67.77 74.10 261.59 261.59 267.17 

112 49.70 50.16 52.24 55.74 62.23 68.35 74.90 264.54 264.54 270.78 

113 50.23 50.70 52.81 56.26 62.78 68.91 75.52 266.84 266.84 273.08 

114 50.76 51.27 53.38 56.79 63.32 69.47 76.15 269.17 269.17 275.41 

115 51.30 51.84 53.98 57.34 63.84 70.06 76.76 271.46 271.46 277.71 

116 51.84 52.39 54.54 57.76 64.27 70.49 77.24 273.14 273.14 279.91 

117 52.36 52.94 55.10 58.29 64.80 71.05 77.87 275.32 275.32 282.09 

118 52.91 53.50 55.69 58.82 65.33 71.62 78.48 277.50 277.50 284.29 

119 53.46 54.08 56.26 59.34 65.87 72.18 79.49 281.51 281.51 289.75 

120 54.39 54.62 56.85 59.89 66.41 72.75 80.13 283.83 283.83 292.09 

GUARANTEED DAY-DEFINITE ONE TO FIVE DAYS

UPS Ground

66

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 133 of 232 Pg ID 133
Domestic

Determining the Rate

S T A N D A R D L I S T R A T E S

UPS Ground 67

Refer to pages 70 to 80 for value-added services 

rates and other charges.

– UPS does not accept hazardous materials 

(including but not limited to ORM-Ds, Ltd Qty 

and combustibles) in UPS Ground Service 

destined to and from Alaska, Hawaii, Puerto 

Rico and Catalina Island.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next whole pound.

– For large or heavy packages, additional charges 

may apply. Refer to pages 27 and 28 for large 

packages and page 23 for heavy packages.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

*For each package with a dimensional weight 

of more than 150 pounds, multiply the weight 

by the price per pound.

†Zone 44 is metro Alaska and Hawaii, zone 45 

is Puerto Rico and zone 46 is remote Alaska 

and Hawaii.

Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability, delivery time 

commitments or to request a pickup.

Zones 2 3 4 5 6 7 8 44† 45† 46†

121 Lbs. $54.98 $55.09 $57.42 $60.32 $66.83 $73.16 $80.59 $285.72 $285.72 $294.55 

122 55.37 55.38 58.00 60.85 67.35 73.72 81.24 288.14 288.14 297.00 

123 55.93 55.98 58.60 61.37 67.88 74.30 81.88 290.59 290.59 299.46 

124 56.47 56.51 59.21 61.93 68.44 74.85 82.49 293.02 293.02 301.93 

125 57.03 57.08 59.80 62.46 68.96 75.41 83.12 295.46 295.46 304.38 

126 57.60 57.63 60.38 62.87 69.37 75.83 83.63 297.29 297.29 306.82 

127 58.13 58.21 60.98 63.41 69.90 76.38 84.23 299.72 299.72 309.28 

128 58.71 58.80 61.58 63.95 70.42 76.92 84.88 302.16 302.16 311.75 

129 59.27 59.36 62.17 64.51 70.96 77.48 85.51 304.58 304.58 314.20 

130 59.83 59.93 62.74 65.01 71.48 78.04 86.15 307.02 307.02 316.66 

131 60.40 60.52 63.37 65.46 71.88 78.46 87.02 310.32 310.32 322.21 

132 60.97 61.10 63.96 65.98 72.41 79.00 87.65 312.76 312.76 324.69 

133 61.54 61.68 64.57 66.51 72.92 79.56 88.28 315.20 315.20 327.17 

134 62.10 62.25 65.19 67.07 73.48 80.10 88.94 317.65 317.65 329.66 

135 62.58 62.86 65.78 67.63 74.07 80.69 89.56 320.07 320.07 332.14 

136 63.09 63.43 66.41 68.20 74.66 81.28 90.22 322.50 322.50 334.60 

137 63.65 64.05 67.03 68.69 75.10 81.78 90.85 324.96 324.96 337.10 

138 64.23 64.64 67.68 69.33 75.84 82.45 91.48 327.39 327.39 339.59 

139 64.80 65.28 68.31 69.92 76.42 83.02 92.13 329.83 329.83 342.06 

140 65.39 65.91 68.95 70.49 77.02 83.60 92.77 332.12 332.12 344.41 

141 65.96 66.52 69.61 71.04 77.47 84.02 93.22 333.78 333.78 346.76 

142 66.22 67.15 70.25 71.62 78.04 84.60 93.84 336.14 336.14 349.15 

143 66.81 67.77 70.90 72.20 78.64 85.20 94.49 338.42 338.42 351.49 

144 67.40 68.39 71.56 72.77 79.23 85.78 95.12 340.74 340.74 353.85 

145 67.63 69.04 72.21 73.36 79.83 86.35 95.76 343.15 343.15 356.33 

146 68.22 69.65 72.86 73.92 80.42 86.92 96.37 345.59 345.59 358.82 

147 68.79 70.29 73.55 74.51 81.00 87.51 97.03 348.02 348.02 361.29 

148 69.23 70.92 74.19 75.10 81.60 88.10 97.67 350.45 350.45 363.78 

149 69.61 71.56 74.85 75.66 82.19 88.66 98.77 354.58 354.58 369.80 

150 70.20 72.21 76.09 78.21 82.81 89.26 99.41 357.02 357.02 375.88 

Dimensional Weight of More Than 150 Pounds*

Price Per 

Pound 0.47 0.49 0.51 0.53 0.56 0.60 0.67 2.39 2.39 2.51 

GUARANTEED DAY-DEFINITE ONE TO FIVE DAYS

UPS Ground

UPS Hundredweight Service® and UPS Ground with Freight Pricing offer

a contractual service for Scheduled Pickup customers having frequent

non-palletized, multiple-package shipments sent to the same location on

the same day. For more information, visit ups.com or call 1-800-PICK-UPS.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 134 of 232 Pg ID 134
68

Air Freight

Originating Within the U.S. 48 Contiguous States

UPS Next Day Air® Freight

For UPS zone information, refer to the 48 Contiguous States Zone Charts at ups.com/rates for UPS Next Day Air®. For UPS zone information, refer to pages 87 to 92 

for UPS Worldwide Express®.

Zones 102 103 104 105 106 107 108 125 81 82

151-499 $1.42 $1.96 $2.98 $4.40 $4.79 $5.56 $6.13 For Next

Business Day 

Service to

AK/HI Metro,

UPS Next Day

Air® Freight 

NGS is

available.

$5.12 For Next

Business Day 

Service to

AK/HI 

Extended,

UPS Next Day

Air Freight 

NGS is

available.

$4.26 $4.60 

500-999 1.40 1.92 2.91 4.34 4.76 5.54 5.98 5.12 4.26 4.60 

1,000-1,999 1.37 1.88 2.84 4.28 4.67 5.49 5.83 4.77 3.96 4.23 

2,000 or more 1.34 1.84 2.80 3.84 4.57 5.45 5.77 4.77 3.96 4.23 

Minimum

Charge 100.00 169.00 256.00 323.00 345.00 360.00 403.00 727.00 409.00 448.00 

Weight

Breaks (Lbs.) Destination U.S. 48

Destination

AK/HI Destination Canada

Metro PR AK/HIExtended

UPS 2nd Day Air® Freight

For UPS zone information, refer to the 48 Contiguous States Zone Charts at ups.com/rates for UPS 2nd Day Air®. For UPS zone information, refer to pages 87 to 92 

for UPS Worldwide Expedited®.

Zones 202 203 204 205 206 207 208 225 71 72

151-499 $1.05 $1.62 $2.04 $2.20 $3.28 $4.38 $5.15 For Second

Business Day 

Service to

AK/HI Metro,

UPS 2nd Day

Air® Freight 

NGS is

available.

$3.44 For Second

Business Day 

Service to

AK/HI 

Extended,

UPS 2nd Day

Air Freight 

NGS is

available.

$3.20 $3.38 

500-999 1.03 1.52 1.91 2.16 3.18 4.24 4.84 3.44 3.20 3.38 

1,000-1,999 1.01 1.49 1.83 2.13 3.08 4.19 4.68 3.20 2.91 3.08 

2,000 or more 0.99 1.39 1.80 1.90 2.74 3.61 4.12 3.20 2.91 3.08 

Minimum

Charge 96.00 157.00 194.00 239.00 270.00 323.00 350.00 474.00 326.00 345.00 

UPS 3 Day Freight®

For UPS zone information, refer to the 48 Contiguous States Zone Charts at ups.com/rates for UPS 3 Day Select®. For UPS zone information, refer to pages 87 to 92 

for UPS StandardTM to Canada.

Zones 302 303 304 305 306 307 308 51 52 53 54 55 56

151-499 $0.83 $1.45 $1.73 $1.92 $2.77 $3.39 $3.90 

For Services to 

AK/HI Metro, 

UPS Next Day

Air Freight NGS, 

and 

UPS 2nd Day 

Air Freight NGS 

are available.

For Services to 

PR, UPS Next 

Day Air Freight 

and UPS 2nd 

Day Air Freight 

are available.

For Services 

to AK/HI 

Extended, 

UPS Next Day 

Air Freight 

NGS, and 

UPS 2nd Day 

Air Freight NGS 

are available.

$1.21 $1.56 $1.85 $2.20 $2.48 $2.77 

500-999 0.76 1.35 1.70 1.85 2.58 3.24 3.80 1.19 1.54 1.82 2.14 2.42 2.70 

1,000-1,999 0.73 1.28 1.58 1.77 2.51 3.07 3.72 1.16 1.47 1.77 2.07 2.34 2.61 

2,000 or more 0.68 1.24 1.57 1.68 2.43 3.01 3.68 1.11 1.42 1.68 2.00 2.25 2.50 

Minimum

Charge 78.00 78.00 93.00 99.00 112.00 128.00 144.00 151.00 195.00 232.00 274.00 309.00 345.00 

For guarantee details, service availability, delivery time commitments, to request a pickup or to view the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight

Services in the United States, Canada and International,” visit ups-scs.com/terms.

Notes:

– Refer to pages 70 to 74 and 76 to 80 for value-added services and other charges.

– All of the rates above are per pound and minimum charges are per shipment unless otherwise specified.

– All rates above are in USD.

– AM, PM, B1, B2 and B3 points are defined by the current version of UPS Supply Chain Solutions® Quick Zip program, available on disk or at forwarding.ups-scs.com/ 

quickzip. UPS Supply Chain Solutions service points are subject to change without prior notice. Refer to page 11 for more information.

S T A N D A R D L I S T R A T E S

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 135 of 232 Pg ID 135
Determining the Rate

Air Freight 69

Air Freight

Originating Within the U.S. 48 Contiguous States

Weight

Breaks (Lbs.) Destination U.S. 48

Destination

AK/HI Destination Canada

Metro PR AK/HIExtended

UPS Next Day Air® Freight NGS

For UPS zone information, refer to the 48 Contiguous States Zone Charts at ups.com/rates for UPS Next Day Air®. For UPS zone information, refer to pages 87 to 92 

for UPS Worldwide Express®.

Zones 102 103 104 105 106 107 108 124 125 126 81 82

151-499 $1.28 $1.77 $2.69 $3.97 $4.32 $5.01 $5.53 $6.18 $4.62 $6.47 $3.84 $4.15 

500-999 1.26 1.73 2.62 3.91 4.29 4.99 5.39 5.98 4.62 6.26 3.84 4.15 

1,000-1,999 1.24 1.69 2.56 3.86 4.21 4.95 5.26 5.73 4.30 6.22 3.57 3.81 

2,000 or more 1.21 1.66 2.52 3.46 4.12 4.91 5.20 5.68 4.30 6.09 3.57 3.81 

Minimum

Charge 90.00 152.00 231.00 291.00 311.00 325.00 363.00 707.00 655.00 774.00 369.00 404.00 

UPS 2nd Day Air® Freight NGS

For UPS zone information, refer to the 48 Contiguous States Zone Charts at ups.com/rates for UPS 2nd Day Air®. For UPS zone information, refer to pages 87 to 92 

for UPS Worldwide Expedited®.

Zones 202 203 204 205 206 207 208 224 225 226 71 72

151-499 $0.95 $1.46 $1.84 $1.98 $2.96 $3.95 $4.64 $5.27 $3.38 $5.64 $2.89 $3.05 

500-999 0.93 1.37 1.72 1.95 2.87 3.82 4.36 5.23 3.38 5.52 2.89 3.05 

1,000-1,999 0.91 1.34 1.65 1.92 2.78 3.78 4.22 4.96 3.14 5.48 2.62 2.78 

2,000 or more 0.89 1.25 1.62 1.71 2.47 3.25 3.71 4.74 3.14 5.41 2.62 2.78 

Minimum

Charge 87.00 142.00 175.00 215.00 243.00 291.00 316.00 668.00 427.00 710.00 294.00 311.00 

UPS 3 Day Freight® NGS

For UPS zone information, refer to the 48 Contiguous States Zone Charts at ups.com/rates for UPS 3 Day Select®. For UPS zone information, refer to pages 87 to 92 

for UPS StandardTM to Canada.

Zones 302 303 304 305 306 307 308 51 52 53 54 55 56

151-499 $0.75 $1.31 $1.56 $1.73 $2.50 $3.06 $3.52 

For Services to PR, 

AK and HI, 

UPS Next Day Air Freight 

NGS and 

UPS 2nd Day Air Freight 

NGS are available.

$1.09 $1.41 $1.67 $1.98 $2.24 $2.50 

500-999 0.69 1.22 1.53 1.67 2.33 2.92 3.43 1.07 1.39 1.64 1.93 2.18 2.43 

1,000-1,999 0.66 1.15 1.42 1.60 2.26 2.77 3.35 1.05 1.33 1.60 1.87 2.11 2.35 

2,000 or more 0.61 1.12 1.41 1.51 2.19 2.71 3.32 1.00 1.28 1.51 1.80 2.03 2.25 

Minimum

Charge 70.00 70.00 84.00 89.00 101.00 115.00 130.00 136.00 176.00 209.00 247.00 279.00 311.00 

For service availability, delivery time commitments, to request a pickup or to view the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the

United States, Canada and International,” visit ups-scs.com/terms.

Notes:

– Refer to pages 70 to 74 and 76 to 80 for value-added services and other charges.

– All of the rates above are per pound and minimum charges are per shipment unless otherwise specified.

– All rates above are in USD.

– AM, PM, B1, B2 and B3 points are defined by the current version of UPS Supply Chain Solutions® Quick Zip program, available on disk or at forwarding.ups-scs.com/ 

quickzip. UPS Supply Chain Solutions service points are subject to change without prior notice. Refer to page 11 for more information.

S T A N D A R D L I S T R A T E S

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Domestic

Value-Added Services

The following value-added services are available for the UPS domestic services highlighted in the Description column.

S T A N D A R D L I S T R A T E S

Available Options Description Fee

Certificate of Origin Air Freight

– Can be prepared by UPS on behalf of the shipper for goods manufactured and originating within the U.S.

– Shipments from the U.S. to Canada and Puerto Rico.

$25.00

For All Collect on Delivery

(C.O.D.) Services

Package 

– UPS will attempt to collect the amount shown on C.O.D. tag or package label, then send payment to you. 

If payment cannot be collected after three attempts, the package will be returned.

– C.O.D. service is available for packages shipped throughout the U.S. and Puerto Rico.

– Business or personal checks are accepted as payment. Currency is not accepted for payment.

– C.O.D. service is not available when using a UPS 3 Day Select® or UPS Ground shipping document. 

Refer to page 32 for an explanation of these documents.

Package 

$11.00

Less-Than-Truckload 

– C.O.D. is accepted on your behalf when requested.

Less-Than-Truckload 

6% of C.O.D. amount with a 

minimum charge of $95.00 and 

maximum charge of $5,400.00

UPS C.O.D. Package 

To request a C.O.D. electronically:

– Service is available by using WorldShip®, UPS Internet Shipping, UPS CampusShip®, the UPS Developer Kit 

or a UPS Ready® solution.

– The shipping system will produce a barcoded address label that contains all C.O.D. information.

To request a C.O.D. using a manual tag:

– Type or print an address label and attach it to the top of the package.

– Complete the UPS C.O.D. tag per the instructions on the tag and specify the exact amount due.

– Attach C.O.D. tag to each package requiring collection, covering the address label.

– Retain the “Shipper Receipt” portion for your records.

$11.00

C.O.D. Direct®* Package 

– Receive C.O.D. payments generally within six business days of package delivery. 

– Direct transfer of funds into your designated accounts; timely alert of non-sufficient funds.

– Receive daily reports of payments received, net deposits to accounts and total returned items.

– Must have minimum annual 50 C.O.D. tags to qualify.

– No additional fee beyond the C.O.D. tag rate. Please contact your account representative for more details. 

Contractual service

C.O.D. Automatic®* Package 

– Receive advanced C.O.D. funds in as few as two days.

– Direct transfer of funds into your designated accounts; timely alert of non-sufficient funds.

– Online access to statement history, check images and downloadable transaction details.

– Must have minimum annual C.O.D. remittances of $30,000.00 to qualify.

Contractual service

Delayed Deposit 

for C.O.D. Direct 

and C.O.D. Automatic* 

Package (additional feature of C.O.D. Direct and C.O.D. Automatic)

– Eliminates manual handling of checks held for delayed deposits by electronically scheduling future deposits 

directly into your designated accounts; includes online, self-service capabilities.

Contractual service

C.O.D. Secure®* Package 

– Receive all the benefits of C.O.D. Automatic, along with protection for returned C.O.D. checks up to a specified limit.

– Must have minimum annual C.O.D. remittances of $50,000.00 and at least 50 C.O.D. tags to qualify.

Contractual service

Dangerous Goods Air Freight

– Dangerous Goods can be shipped via UPS Next Day Air® Freight NGS only.

– Non-conforming freight may be subject to service delays.

$61.20

Declared Value

for Carriage

Package

– UPS’s liability for loss or damage to a shipment is limited to $100.00 without a declaration of value.

– The maximum declared value is $50,000.00 per package. UPS’s liability for loss or damage can be increased 

up to $50,000.00 (subject to terms and conditions) by making a declaration of value for an additional charge.

Package

– $0.00-$100.00 $0.00

– $100.01-$50,000.00

for each $100.00 (or

portion of $100.00) of

the total value declared $0.85

– Minimum $2.55

– Declared Value charges for freight collect and third-party shipments may be billed to your shipper account.

– Refer to ups.com/terms for more information.

*Visit upscapital.com/cod or call 1-877-263-8772 for more information.

Notes:

– Fuel surcharges apply to value-added services and other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, 

visit ups.com for package, ups-scs.com/surcharges for Air Freight and ltl.upsfreight.com for UPS Freight®.

– Value-added services may vary for UPS Express Critical®. Visit upsexpresscritical.com for more information.

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Determining the Rate

Value-Added Services 71

Value-Added Services

Domestic

The following value-added services are available for the UPS domestic services highlighted in the Description column.

Available Options Description Fee

Declared Value for Carriage

(continued)

Air Freight

– UPS’s liability for all losses is limited to $50.00 per shipment or $0.50 per pound, whichever is greater. 

– Shipper may declare a value in excess of these limits, subject to maximum allowable values for an 

additional charge.

– For more information, refer to the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight

Services in the United States, Canada and International” at ups-scs.com/terms.

Air Freight 

– $0.85 per $100.00 of Declared Value: 

minimum of $16.70

Less-Than-Truckload

– UPS’s liability for losses is limited to the lesser of: (1) the actual invoice value of the commodities lost, 

damaged, or destroyed; (2) the amount determined from the applicable limited liability provisions 

of the National Motor Freight Classification (NMFC); (3) the limits provided by contract, if applicable; 

or (4) the UPS Freight® 102 Series Tariff.

– Shipper may declare a value in excess of these limits, subject to maximum allowable values for an 

additional charge.

– For more information, refer to the UPS Freight 102 Series Tariff at upsfreight.com/tariff Item 166.

Less-Than-Truckload

– 3% of the amount of excess liability 

requested, subject to a minimum 

charge of $65.00 per shipment

Delivery Change Options Package 

UPS Delivery Intercept®:

– As a shipper, and after you tender your packages to UPS, you can request that UPS return the package to 

you, reroute the package to a new address, have the package held for pickup or have the package delivered 

on a future date. When the package is tracked, the status of the intercept will be displayed.

– Shippers can request a UPS Delivery Intercept through the Shipping History within WorldShip® 9.0 or 

higher, UPS CampusShip®, UPS Internet Shipping, Quantum View Manage® or UPS tracking on ups.com®. 

A UPS Delivery Intercept can also be requested by calling 1-800-PICK-UPS®.

Delivery Change Request:

– After the first delivery attempt has occurred, consignees may request a Delivery Change Request to 

change a package’s delivery location or time, have the package held for pickup or request the package 

to be returned to the sender. The consignee submits the request by using the Tracking application on 

ups.com, or by calling 1-800-PICK-UPS. A UPS InfoNotice® number is required to change the destination 

delivery address.

UPS Delivery Intercept:

– $12.00 per package for web requests

– $17.00 per package for phone 

requests

– No charge for Will Call

Delivery Change Request:

– $5.00 per package for web requests

– $6.00 per package for phone requests

– No charge for Return to Sender 

and Will Call

Additional transportation fees may 

apply. Refer to ups.com/terms for 

more information.

For All Delivery

Confirmation Services

Package 

– Confirmation of delivery is made available online or by mail.

– Service is available by using WorldShip, UPS Internet Shipping, UPS CampusShip, UPS MobileTM, the UPS 

Developer Kit or a UPS Ready® solution meeting the most current specifications set forth in the UPS Guide 

to Labeling.

– Refer to ups.com/terms for more information.

UPS Delivery Confirmation – Confirmation of delivery, without a signature, can be mailed or viewed online. $2.00

Signature Required – UPS will obtain a signature on delivery, and include it with the delivery confirmation information. 

(UPS may obtain, at its discretion, an electronic acknowledgment of receipt from the recipient when 

this option is selected.)

$3.75

Adult Signature Required – UPS will obtain the signature of an adult age 21 or older on delivery, and include it with the delivery 

confirmation information.

$4.75

Hold for Pickup Package 

– UPS will deliver the package to a selected UPS Customer Center and call the recipient for pickup, 

usually by 8:30 a.m. on the scheduled day of delivery. 

– Recipient will be required to present a government-issued photo ID.

– If a recipient’s representative is picking up the package, a letter on company letterhead authorizing 

release or a company ID may be required.

– Packages not picked up within five business days will be returned to the shipper. 

– Hold for Pickup service is not available for Saturday Delivery.

– For each package, customers must prepare a label including the words “Hold for Pickup,” the recipient’s 

name and telephone number and the full address of the UPS Customer Center.

– Apply a UPS Hold for Pickup label above the address label on the package.

– Select “Order Supplies” from the left side of the ups.com homepage or call 1-800-PICK-UPS to order 

Hold for Pickup labels.

– Visit ups.com or call 1-800-PICK-UPS for the most convenient UPS Hold for Pickup location.

No charge

Notes:

– Fuel surcharges apply to value-added services and other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, 

visit ups.com for package, ups-scs.com/surcharges for Air Freight and ltl.upsfreight.com for UPS Freight.

– Value-added services may vary for UPS Express Critical®. Visit upsexpresscritical.com for more information.

S T A N D A R D L I S T R A T E S

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Value-Added Services

Domestic

The following value-added services are available for the UPS domestic services highlighted in the Description column.

Available Options Description Fee

Hold at Destination 

Airport for Pickup (HAPU)

Air Freight

– Freight is to be held at the carrier’s destination location for pickup by the recipient. 

– HAPU requires a consignee name and phone number. 

– All services will be billed door-to-door.

No charge

Proof of Delivery (P.O.D.) Package

– Proof of Delivery of a shipment via e-mail, fax or mail is subject to a charge which will 

be assessed to the shipper. Refer to page 153 for more Proof of Delivery options.

$3.00

Saturday Delivery Package

– For time-critical shipments, UPS offers the convenience of Saturday Delivery. 

– Available with UPS Next Day Air® Early A.M.®, UPS Next Day Air® and UPS 2nd Day Air® Services, 

and with UPS Returns® Services.

– Not available with UPS Next Day Air Saver®, UPS 2nd Day Air A.M.® or UPS 3 Day Select®

Services.

– UPS Next Day Air Early A.M. shipments are guaranteed one hour later than the guaranteed 

weekday delivery time to most UPS Next Day Air Early A.M. destinations.

– UPS Next Day Air shipments are guaranteed an hour and a half later than the guaranteed 

weekday delivery time to destinations where the weekday guaranteed delivery time is either 

10:30 a.m. or 12:00 p.m.*

– UPS 2nd Day Air shipments are guaranteed by end of day to destinations where UPS Next Day Air 

is committed by 10:30 a.m. or 12:00 p.m.*

– Each Express Envelope or package must bear a Saturday Delivery routing label.

– Service fees are billed to the payer of the transportation charges.

– A Saturday Delivery fee applies to UPS Hundredweight Service® for UPS Next Day Air and UPS 

2nd Day Air shipments delivered on Saturday. For Saturday Delivery, each UPS Hundredweight 

Service package must bear a Saturday Delivery routing label.

– Refer to ups.com® or call 1-800-PICK-UPS® for delivery areas.

Package

$15.00

Air Freight

– Saturday Delivery may be selected by the shipper for UPS Next Day Air® Freight and UPS Next 

Day Air® Freight NGS where available.

– Shipments delivered on Saturday must be picked up on Friday.

Air Freight

$24.50 per 100 lbs.:

– $53.40 minimum in U.S. 

and Canada

– $55.60 minimum in Puerto Rico

Saturday, Sunday 

or Holiday Delivery

Less-Than-Truckload 

– Delivery service is available on non-business days such as Saturdays, Sundays and holidays 

upon request.

Less-Than-Truckload 

$190.50 per person, per hour 

with $450.00 minimum charge

Saturday Pickup Package

– Available with UPS Next Day Air Early A.M., UPS Next Day Air, UPS Next Day Air Saver, 

UPS 2nd Day Air A.M. and UPS 2nd Day Air.

– Includes packages tendered to UPS on Saturday, including packages dropped off at retail locations.

– If a Saturday Pickup is scheduled but nothing is shipped, the service fee will be assessed.

– Additional pickup fees will apply for UPS On-Call Pickup®.

Package

$15.00

Air Freight

– Saturday Pickup may be selected by the shipper for UPS Next Day Air Freight and UPS Next Day 

Air Freight NGS where available.

Air Freight

$24.50 per 100 lbs.:

– $53.40 minimum in U.S. 

and Canada

– $55.60 minimum in Puerto Rico

Saturday, Sunday 

or Holiday Pickup

Less-Than-Truckload 

– Pickup service is available on non-business days such as Saturdays, Sundays and holidays 

upon request.

Less-Than-Truckload 

$190.50 per person, per hour 

with $450.00 minimum charge

*Saturday Delivery may vary based on location. Refer to ups.com for more information.

Notes:

– Fuel surcharges apply to value-added services and other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, 

visit ups.com for package, ups-scs.com/surcharges for Air Freight and ltl.upsfreight.com for UPS Freight®.

– Value-added services may vary for UPS Express Critical®. Visit upsexpresscritical.com for more information.

S T A N D A R D L I S T R A T E S

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Determining the Rate

Value-Added Services 73

Value-Added Services

Domestic

The following value-added services are available for the UPS domestic services highlighted in the Description column.

Available Options Description Fee

Scheduled Pickup Options Package

– UPS offers the greatest number of reliable and convenient pickup options for your package 

shipments.

– UPS uses innovative technology and efficiency to operate an environmentally responsible 

transportation network.

– One UPS driver will pick up all of your packages – Air, International and Ground Services. 

That can mean a lower carbon footprint for UPS and you. 

– To adjust your pickup preferences, or for more information, log in at ups.com®.

UPS Smart Pickup®*† – UPS uses innovative technology to automatically arrange a pickup only when you have 

packages to ship.

– When you process a shipment using WorldShip® 2010 or higher, UPS Internet Shipping or 

UPS CampusShip®, the system automatically notifies a UPS driver to make a UPS Smart 

Pickup that same day. 

– This option is best for customers who may not always ship a package every day but still 

want the convenience of an automatic Scheduled Pickup.

– Having UPS come to your business only when you have a package to ship saves fuel 

and can reduce carbon emissions.

$10.00

Flat charge per week regardless 

of weekly billing

Daily Pickup* – A UPS driver automatically stops at your location once each business day, as scheduled.

– This option is best for customers who ship every day and want the convenience of an 

automatic Scheduled Pickup.

Weekly Billing Total:

– $0.00-$74.99 $22.00

– $75.00 or more $11.00

Daily On-Route Pickup† – A UPS driver makes a pickup at your location once each business day while making 

deliveries in your area, even if there are no packages delivered.

– This option provides the convenience of automatic Scheduled Pickup while saving fuel 

and reducing carbon emissions from extra trips.

Weekly Billing Total:

– $0.00-$74.99 $20.00

– $75.00 or more $10.00

Day-Specific Pickup*† – A UPS driver automatically stops at your location on days you decide are best for your 

business. 

– Select which days of the week, Monday through Friday, you would like UPS to make 

Scheduled Pickups. 

– This option is best for customers who ship on specific days.

– The weekly service fee will vary based on the number of pickup days selected.

Weekly Billing Total:

1-2 days 3 days 4 days

– $0.00-$74.99 $10.00 $15.00 $20.00

– $75.00 or more $10.00 $10.00 $10.00

UPS carbon neutral Package

– UPS calculates the CO2 emissions associated with the transport of your shipment 

and purchases carbon offsets to balance out the CO2 impact.

– Available to shippers using WorldShip, UPS Internet Shipping, UPS CampusShip, 

the UPS Developer Kit or an approved UPS Ready solution.

– When you select this option through a UPS authorized shipping system, the shipping label 

will include a carbon neutral indicator. Your recipient will also receive UPS carbon neutral 

branded correspondence if you select e-mail notifications.

– UPS Air Services and UPS 3 Day Select®: 

$0.20

– UPS Ground: 

$0.05

*Customers who select this Scheduled Pickup option receive one UPS On-Call Pickup® of air or international packages per day at no extra charge for shipments tendered after

their Scheduled Pickup time. (For Day-Specific Pickup, the total number of free UPS On-Call Pickups for the week will not exceed the number of selected pickup days.)

†Visit ups.com/pickupoptions to learn more.

Notes:

– Fuel surcharges apply to value-added services and other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, 

visit ups.com for package, ups-scs.com/surcharges for Air Freight and ltl.upsfreight.com for UPS Freight®.

– Value-added services may vary for UPS Express Critical®. Visit upsexpresscritical.com for more information.

These options help you take action in reducing the climate 

impact associated with the transportation of your shipments. S T A N D A R D L I S T R A T E S

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Value-Added Services

Domestic

Available Options Description Fee

UPS My Choice® Package

UPS My Choice helps shippers to:

– Ensure delivery on the first attempt – Maintain superior customer service

– Reduce tracking calls and returns – Improve online purchasing experience

– With two levels of membership, UPS My Choice provides recipients with online and mobile access 

to flexible delivery options to manage their home deliveries. 

UPS My Choice 

Member

– Proactive alerts via text, phone or e-mail the day before a delivery, the morning of delivery, 

and/or Confirmation of Delivery.

– Recipients may give authorization online for UPS to deliver packages without a signature.

– Hold for Will Call at a UPS Customer Center.

– UPS will provide delivery information, typically a four-hour approximate delivery time.

Free

Service upgrades:

– Reroute or reschedule delivery: 

• Deliver to a UPS Retail Location*: Have packages delivered to a location of The UPS Store®.

• Reschedule Delivery: Have packages delivered on a different day.

• Deliver to Another Address: Reroute* delivery to another address.

• Set a vacation and have all packages delivered to a location of The UPS Store or delivered 

on one of the three business days after the vacation ends. 

$5.00 per package

– Upgrade UPS SurePost®** to UPS Ground. $3.50 per package

UPS My Choice 

Premium Member

– Includes same features as a UPS My Choice Member, with unlimited rerouting and rescheduling.

Annual fee does not include service upgrades.

– Provides an online Delivery Planner to help manage and track recipients’ home deliveries.

– Ability to designate where the driver should leave packages (e.g., porch).

– Leave a package with a neighbor (someone within sight of the original delivery address).

$40.00 annual fee

Service upgrades:

– Reroute and reschedule delivery options.

– Confirmed Delivery Window: Select a two-hour confirmed delivery window.

– Upgrade UPS SurePost** to UPS Ground.

– Free, Unlimited

– $5.00 per package

– $3.50 per package

UPS On-Call Pickup® Package

– With one pickup request, UPS will pick up all of your packages – Air, International and Ground 

Services. 

– Schedule a same-day or future-day pickup.

– UPS On-Call Pickup gives you the convenience of having your shipment picked up at your 

home or office by scheduling a pickup via ups.com® or by calling 1-800-PICK-UPS®.

– At ups.com, send an e-mail confirmation of your pickup request to multiple addresses, 

modify your pickup request, or cancel the request.

– Fees are applied per pickup request regardless of the number of packages being picked up.

– Same-Day Pickup: $6.50

– Future-Day Pickup: $5.50

– Residential and area surcharges 

may apply

Verbal Confirmation

of Delivery

Package

– To confirm delivery of your shipment, a UPS representative will call the preferred contact 

telephone number listed on your UPS Next Day Air® Early A.M.® package.

$3.00

  *For UPS My Choice options Deliver to a UPS Retail Location and Deliver to Another Address, transportation charges may apply for packages delivered beyond Zone 2

from the original delivery address.

**UPS SurePost is a contract only, non-guaranteed economy residential service with final delivery typically provided by the U.S. Postal Service.

Notes:

– Fuel surcharges apply to value-added services and other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, 

visit ups.com for package, ups-scs.com/surcharges for Air Freight and ltl.upsfreight.com for UPS Freight®.

– Value-added services may vary for UPS Express Critical®. Visit upsexpresscritical.com for more information.

The following value-added services are available for the UPS domestic services highlighted in the Description column.

S T A N D A R D L I S T R A T E S

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Determining the Rate

Value-Added Services 75

The following value-added services are available for all UPS domestic package services unless otherwise indicated.

Domestic

Available Options Description Fee

STANDARD RETURNS SOLUTIONS

Authorized Return Service UPS provides you with preprinted return labels.

– UPS will preprint the return label according to your specification.

– You have the option of including a return label with the outbound shipment or distributing 

the label separately.

Contractual service

Print Return Label – You generate the label and include it in an outbound shipment or distribute separately to your 

customer, who then applies the label to the package.

$0.50 per label

Electronic Return Label – UPS e-mails the label upon your request to your customer, who then prints the label and applies 

it to the package.

$1.00 per label

Print and Mail Return Label – UPS prints the label upon your request and mails it to your customer, who then applies the label 

to the package.

$2.25 per label

PREMIUM RETURNS SOLUTIONS

UPS Returns® Exchange – UPS delivers a replacement item and picks up a like item for return during the same visit.

– The new item is unpacked by the driver and customer; then using the delivery packaging, 

the old item is repacked for return to the shipper.

– Replacement item won’t be delivered until consignee has return item ready.

– Voice, text and e-mail notifications are available to notify your customer of the upcoming 

exchange.

– The outbound and return package tracking numbers are linked together.

Contractual service

$15.00 per exchange

1 UPS Pickup Attempt Label – UPS delivers a return shipping label to your customer and collects the item for return. If the 

package cannot be picked up on the first attempt, UPS will leave the return label at the pickup 

location. 

$5.50 per label

3 UPS Pickup Attempts Label – UPS delivers a return shipping label to your customer and collects the item for return. If the 

package cannot be picked up on the first attempt, UPS will only make two more pickup attempts 

over the next two business days. 

$7.50 per label

UPS Returns® Flexible Access – A unique label allows consumers to ship a return package at any U.S. Postal Service® (USPS) 

location in addition to the thousands of UPS locations nationwide.

– All packages are returned to the original shipper through UPS Ground.

Contractual service

CUSTOM RETURNS SOLUTIONS

Customized Returns – UPS can customize existing returns capabilities to address a customer’s specific returns needs. Contractual service

Returns and The UPS Store® – The UPS Store provides product return and exchange programs that can be tailored to 

customers‘ needs, including leveraging The UPS Store network of 4,300+ locations.

Contractual service

GENERAL INFORMATION REGARDING UPS RETURNS SERVICES

– Returns are offered via UPS Next Day Air® Early A.M.®, UPS Next Day Air®, UPS 2nd Day Air®, UPS 3 Day Select® and UPS Ground Service where available. 

– See the value-added services section for notes about Saturday Delivery and other returns capabilities starting on page 72. 

– A return shipment does not need to be originally delivered by UPS.

– Return packages must be UPS-compatible conforming to UPS packaging guidelines and fall within UPS size and weight limits.

– Shipments containing certain items including, but not limited to, Hazardous Materials or Dangerous Goods requiring shipping papers are not allowed in UPS Returns Services.

– Transportation charges and fees are billed when the package is delivered; Returns Exchange outbound transportation and accessorial fee is billed at the time of request.

– Refer to ups.com/terms for more information about UPS Returns Services.

Value-Added Services

UPS RETURNS ®

S T A N D A R D L I S T R A T E S

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 142 of 232 Pg ID 142
76

Domestic

Charges Description Fee

Additional Handling Package

– An Additional Handling charge will be assessed for any package that requires special handling, as determined by UPS in its sole discretion, including, but not limited to:

• Any article that is encased in an outside shipping container made of metal or wood.

• Any cylindrical-like item, such as a barrel, drum, pail or tire, that is not fully encased in a corrugated 

cardboard shipping container.

• Any package with the longest side exceeding 60 inches or its second-longest side exceeding 30 inches.

• Any package with an actual weight of more than 70 pounds.

– Will not be assessed when a Large Package Surcharge is applied.

$8.50

Address Correction Package and Air Freight

– If UPS is unable to deliver a package as addressed by the shipper or if the package has an invalid, 

incorrect or incomplete address, UPS will make reasonable efforts, to be determined by UPS, to secure 

the correct or complete address. If the correct or complete address is secured, UPS will attempt delivery, 

shipper will be provided with the correct address and an Address Correction charge will be assessed.

– If you are using WorldShip®, UPS Internet Shipping, UPS CampusShip®, UPS MobileTM, or the UPS 

Developer Kit, city, state and ZIP CodeTM combinations are automatically validated within each system.

– WorldShip, UPS Internet Shipping, UPS CampusShip and UPS Mobile can validate addresses against UPS’s 

street-level address database.

– An address validated by UPS may be incorrect or incomplete for purposes of completing delivery, 

and may be corrected by UPS.

Package

$12.00

Air Freight

$35.00

Corrected Bill of Lading Less-Than-Truckload

– When information on a shipping document must be corrected.

– Prior to Delivery: $26.50

– After Delivery: $36.00

Delivery Area Surcharge Package

– A surcharge applies to each package delivered to certain ZIP Codes within the 48 contiguous states. 

For Alaska and Hawaii, refer to page 79 for the Remote Area Surcharge. 

– Refer to the Area Surcharge Listing at ups.com/rates or call 1-800-PICK-UPS® for a listing of applicable 

ZIP Codes.

Ground Air

– Commercial $2.00 $2.15

– Residential $2.75 $3.25

– Commercial

Extended $2.00 $2.15

– Residential 

Extended $3.50 $3.50

Delivery Attempt Air Freight

– A shipment which cannot be delivered on the first attempt to the consignee will be returned 

to the service center and the consignee notified.

– A subsequent attempt to deliver will be made only upon the request of the consignee.

$27.80

Destination Outside

Service Area

Package

– If delivery of a UPS Next Day Air® Early A.M.® shipment is requested to a destination outside 

the UPS Next Day Air Early A.M. service area, UPS reserves the right to assess an additional fee. 

$10.00 per shipment

Dry Ice Package

– Most non-Dangerous Goods shipments containing dry ice are accepted, without requiring the shipper 

to enter into the UPS Dangerous Goods Agreement (contract).

– Ship temperature-sensitive goods, prepared as both ground or air shipments and delivered by one network.

– Prepare and process these packages through the current version of WorldShip or UPS CampusShip, 

UPS Developer Kit or an approved UPS Ready® solution.

– The IATA “Shipper’s Declaration for Dangerous Goods” is not required for domestic shipments of 

non-Dangerous Goods packed in dry ice. 49 C.F.R. Shipping Papers are only required for non-medical 

shipments containing more than 5.5 pounds of dry ice.

– For more information, visit ups.com® or call the Hazardous Materials Support Center at 1-800-554-9964.

$5.00

Notes:

– Fuel surcharges apply to value-added services and other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, 

visit ups.com for package, ups-scs.com/surcharges for Air Freight and ltl.upsfreight.com for UPS Freight®.

– Other charges may vary for UPS Express Critical®. Visit upsexpresscritical.com for more information.

The following information applies to the UPS domestic services highlighted in the Description column.

Other Charges

S T A N D A R D L I S T R A T E S

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 143 of 232 Pg ID 143
Determining the Rate

Other Charges 77

Charges Description Fee

Hazardous Materials Package

– UPS accepts Hazardous Materials only from customers with a UPS Dangerous Goods Agreement (contract) 

in effect and a Scheduled Pickup account, and then for transport only within and between all 50 states 

and Puerto Rico. Refer to page 142 for international shipments containing International Dangerous Goods 

(Hazardous Materials).

– A domestic contract is not required for “Other Regulated Materials” (ORM-D) ground and Limited Quantity 

(Ltd Qty) shipments prepared under HM-215K in the 48 contiguous states. Materials prepared in accordance with Title 49 C.F.R. 173.4 Small Quantities for highway and rail, 173.4a Excepted Quantities, and 

173.4b De minimis exceptions; and Excepted Quantities, as defined in the International Air Transport 

Association (IATA)* 2.7, may be shipped without a Hazardous Materials contract in the 50 states and 

Puerto Rico.

– Refer to the UPS Guide for Shipping Ground and Air Hazardous Materials at ups.com/hazmat for carrier 

requirements, restrictions and updates, or call the Hazardous Materials Support Center at 1-800-554-9964 

for more information.

– UPS accepts Hazardous Materials for Ground Transportation within the 48 contiguous states under the 

D.O.T. Code of Federal Regulations, as outlined in Title 49, Parts 100-185 on Transportation (49 C.F.R.).

– UPS accepts Dangerous Goods for Air Transportation under both the D.O.T. Code of Federal Regulations 

Title 49 (49 C.F.R.) and IATA as outlined in the Dangerous Goods Regulations (DGR). 

Package

– UPS Air Services and 

UPS 3 Day Select®: 

$37.50 per package

– UPS Ground: 

$27.50 per package

Less-Than-Truckload

– UPS Freight® accepts Hazardous Materials for Ground Transportation within the 48 contiguous states 

under the D.O.T. Code of Federal Regulations, as outlined in Title 49, Parts 100-185 on Transportation 

(49 C.F.R.).

Less-Than-Truckload

– $32.25 per shipment

– $21.00 per permit

– $6.78 per off-route mile

Inside Delivery 

and Inside Pickup

Less-than-Truckload

– For shipments that require the driver to deliver or pick up at points beyond the area immediately 

accessible to the loading dock.

Inside Delivery or Inside Pickup – $9.35 per 100 lbs., 

subject to a minimum 

charge of $97.95 and 

a maximum charge of 

$989.00 per shipment

Inside Delivery or Inside Pickup (with no elevator [using stairs]) – $11.09 per 100 lbs., 

subject to a minimum 

charge of $115.00

At New York ZIP CodesTM 10001-99 and 10101-10292 – $23.00 per 100 lbs., 

subject to a minimum 

charge of $117.50 and 

a maximum charge of 

$1,067.00 per shipment

At New York ZIP Codes 10001-99 and 10101-10292 (with no elevator [using stairs]) – $28.00 per 100 lbs., 

subject to a minimum 

charge of $139.25

*IATA regulations are based on the “Technical Instructions for Safe Transport of Dangerous Goods by Air,” put forth by the International Civil Aviation Organization (ICAO).

Notes:

– Fuel surcharges apply to value-added services and other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, 

visit ups.com for package, ups-scs.com/surcharges for Air Freight and ltl.upsfreight.com for UPS Freight.

– Other charges may vary for UPS Express Critical®. Visit upsexpresscritical.com for more information.

Domestic

The following information applies to the UPS domestic services highlighted in the Description column.

Other Charges

S T A N D A R D L I S T R A T E S

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 144 of 232 Pg ID 144
78

Charges Description Fee

Large Package Surcharge Package

– A package is considered a “Large Package” when its length plus girth [(2 x width) + (2 x height)] 

combined exceeds 130 inches, but does not exceed the maximum UPS size of 165 inches.

– Large Packages are subject to a minimum billable weight of 90 pounds.

– An Additional Handling charge will not be assessed when a Large Package Surcharge is applied.

$55.00

Liftgate Services Air Freight and Less-Than-Truckload 

– Liftgate equipment on trailers is available for customers who do not have a shipping or receiving dock 

and are unable to load or unload their shipment without liftgate assistance. 

– Liftgate service must be requested as not all trailers are equipped with liftgate devices.

Air Freight

$44.50

Less-Than-Truckload

$7.19 per 100 lbs., subject 

to a minimum charge of 

$132.50 and a maximum 

charge of $339.00 per 

shipment

Missing/Invalid Account

Number or Refusal Fee;

Chargeback for Consignee 

Billing Shipments

Package and Air Freight

– A processing fee will be charged for a missing or invalid account number when the account number 

is missing, the account number is not the correct number for the bill-to party, the account number 

is for a receiver or third party who fails to pay the shipping charges, or the package is shipped to 

an unauthorized consignee.

– In the event of nonpayment by the consignee or third party, the original shipper will be billed a refusal 

fee in addition to the shipping charges.

Package

$12.00

Air Freight

$25.00

Non-Conforming Freight Air Freight 

– Shipments that are unusually shaped, non-stackable, difficult to handle or require special handling 

in transit (to prevent damage to the shipment, the other shipments it may come in contact with 

or the equipment).

– Non-conforming freight may be subject to service delays and additional charges.

30% of Air Freight charges

Notification Prior to Delivery Less-Than-Truckload 

– When recipient must be contacted in advance of arrival.

$43.50

Over Maximum Limits Package

– Packages with an actual weight of more than 150 pounds, or that exceed 108 inches in length, or 

exceed a total of 165 inches in length and girth [(2 x width) + (2 x height)] combined, as measured 

to determine their billable weight, are not accepted for transportation.

– If found in the UPS system, they are subject to additional charges.

– Refer to ups.com/terms for more information.

$50.00

Notes:

– Fuel surcharges apply to value-added services and other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, 

visit ups.com for package, ups-scs.com/surcharges for Air Freight and ltl.upsfreight.com for UPS Freight®.

– Other charges may vary for UPS Express Critical®. Visit upsexpresscritical.com for more information.

Domestic

The following information applies to the UPS domestic services highlighted in the Description column.

Other Charges

S T A N D A R D L I S T R A T E S

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 145 of 232 Pg ID 145
S T A N D A R D L I S T R A T E S

Determining the Rate

Other Charges 79

Charges Description Fee

Oversize Air Freight 

– Oversize fees will be charged to shipments that exceed 120 inches in length, 83 inches in width 

and 60 inches in height.

Air Freight 

Cubic Dimensional Weight 

and % of transportation charge 

for the greater of:

– 20% if length + girth > 200"

– 30% if a dimension ≥ 60"

– Minimum $111.10 when 

a dimension > 120"

Less-Than-Truckload

– Shipments containing one or more articles with any single dimension that equals or exceeds 15 feet 

in length shall be subject to a charge.

Less-Than-Truckload

$90.00 per shipment

Package Tracking,

Tracing and Refund Requests

Package

– Shipper may be assessed a charge per request for excessive tracking, tracing and refund requests. 

– Refer to ups.com/terms for more information.

$3.00

Payer Rebilling Fee Air Freight 

– A payer rebilling fee will be assessed for each request to change the billing instructions for a shipment.

$25.00 

Redelivery Air Freight and Less-Than-Truckload 

– If more than one delivery attempt is made.

Air Freight

$27.80

Less-Than-Truckload

$116.50

Remote Area Surcharge Package

– A Remote Area Surcharge applies to each package delivered to certain ZIP CodesTM within Alaska 

and Hawaii.

– Applies to any UPS On-Call Pickup® made within certain ZIP Codes within Alaska and Hawaii.

– Refer to the Area Surcharge Listing at ups.com/rates or call 1-800-PICK-UPS® for a listing 

of applicable ZIP Codes.

– Alaska: $15.00

– Hawaii: $6.00

Residential Surcharge/ 

Residential Delivery/

Residential Pickup

Package, Air Freight and Less-Than-Truckload

– A surcharge will apply to any delivery or UPS On-Call Pickup to or from a location that is a home, 

including a business operating out of a home.

Package

– UPS Ground Service fee applies to UPS On-Call Pickups made at a residential address.

Package

– UPS Air Services and 

UPS 3 Day Select®: $3.20

– UPS Ground Service: $2.80

Air Freight

– Service is available for non-guaranteed Air Freight services only.

Air Freight

$39.00

Less-Than-Truckload 

– Outside of New York

– At New York ZIP Codes 10001-99 and 10101-10292

Less-Than-Truckload 

– Subject to a charge of $101.50

– Subject to a charge of $120.50

Notes:

– Fuel surcharges apply to value-added services and other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, 

visit ups.com for package, ups-scs.com/surcharges for Air Freight and ltl.upsfreight.com for UPS Freight®.

– Other charges may vary for UPS Express Critical®. Visit upsexpresscritical.com for more information.

Domestic

The following information applies to the UPS domestic services highlighted in the Description column.

Other Charges

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S T A N D A R D L I S T R A T E S

80

Charges Description Fee

Storage Less-Than-Truckload 

– If a shipment cannot be delivered and must be stored at a UPS Freight® facility.

Storage – Terminal 

– $2.82 per 100 lbs. per day, subject to 

a minimum charge of $26.50 per day

Storage – Public Warehouse

– $3.90 per 100 lbs. per day, subject to a 

minimum charge of $98.50 per shipment 

and a maximum charge of $1,117.00 

Truck Waiting Time Air Freight 

– If the driver is required to wait more than 15 minutes for either a pickup or delivery, charges based 

on waiting time will be computed by multiplying the hourly rate by the time involved.

Air Freight 

– $65.00 per hour

– $47.00 per vehicle for each 15 minutes 

or fraction thereof shall be made for 

the time consumed for the delay subject 

to a minimum charge of $83.50 

– $128.00 per vehicle for each 24 hour 

period or fraction thereof, excluding 

non-Business Days

Less-Than-Truckload

– Detention of Vehicle fees apply (with power and without power) upon expiration of the applicable 

free time allowed.

Less-Than-Truckload

Detention of Vehicle with Power:

– $47.00 for each 15 minutes after free 

time expires, with a minimum charge 

of $83.50

Detention of Vehicle without Power:

– $128.00 per vehicle for each 24 hour 

period after free time expires

Undeliverable Package

Return Charge

Package

– Domestic packages refused by the consignee, or which cannot be delivered due to any other 

cause beyond UPS’s control, will be returned to the shipper at the shipper’s expense.

– The UPS Service Guarantee does not apply to undeliverable packages returned to the shipper.

– Service level of the return will be UPS 3 Day Select for Air Services and UPS Ground for 

UPS Ground shipments.

– UPS Air Services and 

UPS 3 Day Select®: applicable

UPS 3 Day Select rate

– UPS Ground: applicable 

UPS Ground rate

UPS On-Call Pickup® 

Area Surcharge

Package

– A surcharge applies to each residential UPS On-Call Pickup requested at certain ZIP CodesTM

within the 48 contiguous states. 

– Refer to the Area Surcharge Listing at ups.com/rates or call 1-800-PICK-UPS® for a listing 

of applicable ZIP Codes.

– Does not apply to UPS On-Call Pickups made at commercial addresses.

– Residential: $2.75

– Extended Residential: $3.50

Notes:

– Fuel surcharges apply to value-added services and other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, 

visit ups.com for package, ups-scs.com/surcharges for Air Freight and ltl.upsfreight.com for UPS Freight.

– Other charges may vary for UPS Express Critical®. Visit upsexpresscritical.com for more information.

Domestic

The following information applies to the UPS domestic services highlighted in the Description column.

Other Charges

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 147 of 232 Pg ID 147
Determining the Rate

Determine the Zone 81

Determine the Zone

Export

WorldShip®, UPS Internet Shipping, UPS CampusShip®, UPS MobileTM,

the UPS Developer Kit or a UPS Ready® solution will automatically 

determine the zone and rate for you.

To find the destination zone that matches the service option you’ve selected, 

consult the Worldwide Zone Chart on pages 83 to 86. For exports to Canada, 

use the Canada Zone Chart on pages 88 to 92.

An Extended Area Surcharge may apply to certain destinations within a country. 

Extended Area destinations are subject to change. For the most current information, 

refer to ups.com/rates or call 1-800-782-7892.

UPS Worldwide Express Plus®, UPS Worldwide Express®, 

UPS Worldwide Express FreightTM, UPS Worldwide Saver® 

and UPS Worldwide Expedited®

1. Refer to page 82 to determine whether your origin state is classified as West or East.

2. Locate the destination country on the Worldwide Zone Chart beginning on page 83.

3. Locate the zone for UPS Worldwide Express Plus, 

UPS Worldwide Express, UPS Worldwide Express 

Freight, UPS Worldwide Saver or UPS Worldwide 

Expedited. The service is not available when a zone

number is not shown in the appropriate column.

Examples:

UPS Worldwide Express Plus service is available 

to major business centers in Italy, and the zone 

is 901.

For a UPS Worldwide Express shipment from 

anywhere in the U.S. to Italy, the zone is also 901.

For a UPS Worldwide Express Freight shipment 

from anywhere in the U.S. to Italy, the zone is 401.

For a UPS Worldwide Saver shipment from

anywhere in the U.S. to Italy, the zone is 401.

For a UPS Worldwide Expedited shipment from 

Los Angeles, California, to Italy, the zone is 631.

For a UPS Worldwide Expedited shipment from 

Buffalo, New York, to Italy, the zone is 601.

Destination Zones

Express

Plus Express ExpressFreight

Saver

(Express)

Expedited

WEST EAST

Ireland, Republic of/IE 901 901 401 401 631 601

Israel/IL 905 405 635 605

Italy/IT 901 901 401 401 631 601

PACKAGE

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 148 of 232 Pg ID 148
82

UPS WORLDWIDE EXPEDITED ® AND UPS STANDARDT M TO CANADA

West and East State Classifications

Use the map above to:

– Determine West and East origin state classifications for UPS Worldwide Expedited shipments.

– Identify state abbreviations for UPS Standard shipments to Canada.

UPS TradeAbility® is a suite of information-based services providing 

harmonizer, landed and compliance tools. Visit ups.com/tradeability

for more information.

WV

West Virginia

NY

New York

ME

Maine

DE

Delaware

VT

Vermont

NH

New Hampshire

MD

Maryland

DC

District of Columbia

NJ

New Jersey

CT

Connecticut

MA

Massachusetts

RI

Rhode Island

TN

Tennessee

AL

Alabama

GA

Georgia

FL

Florida

SC

South Carolina

NC

North Carolina

VA

KY Virginia

Kentucky

OH

Ohio IN

Indiana

MI

Michigan

WI

Wisconsin

IL

Illinois

MO

Missouri

IA

Iowa

PA

Pennsylvania

LA

Louisiana

MS

Mississippi

AK

Alaska

HI

Hawaii

WA

Washington

OR

Oregon

CA

California

ID

Idaho

UT

Utah CO

Colorado

AZ

Arizona

NV

Nevada

NM

New Mexico

WY

Wyoming

MT

Montana ND

North Dakota MN

Minnesota

SD

South Dakota

NE

Nebraska

KS

Kansas

OK

Oklahoma

TX

Texas

AR

Arkansas

West East

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Determining the Rate

Worldwide Zone Chart 83

Export

Worldwide Zone Chart

Destination Zones

Express

Plus Express Express Freight

Saver

(Express)

Expedited

WEST EAST

Afghanistan/AF 408 638 608

Aland Islands/AX 403 633 603

Albania/AL 408 638 608

Algeria/DZ 408 638 608

American Samoa/AS 408 638 608

Andorra/AD 403 633 603

Angola/AO 408 638 608

Anguilla/AI† 402 632 602

Antigua and Barbuda/AG† 402 632 602

Argentina/AR† 906 406 406 636 606

Armenia/AM 408 638 608

Aruba/AW† 402 632 602

Australia/AU 904 904 404 404 634 604

Austria/AT 903 903 403 403 633 603

Azerbaijan/AZ 408 638 608

Azores (Portugal)/PT 403 633 603

Bahamas/BS† 402 632 602

Bahrain/BH 905 405 635 605

Bangladesh/BD 411 641 611

Barbados/BB† 402 632 602

Belarus/BY 408 638 608

Belgium/BE 901 901 401 401 631 601

Belize/BZ† 406 636 606

Benin/BJ 408 638 608

Bermuda/BM† 402 632 602

Bhutan/BT 411 641 611

Bolivia/BO† 406 636 606

Bonaire/AN† 402 632 602

Bosnia/BA 908 408 638 608

Botswana/BW 408 638 608

Brazil/BR† 906 406 406 636 606

British Virgin Islands/VG† 402 632 602

Brunei/BN 405 635 605

Destination Zones

Express

Plus Express Express Freight

Saver

(Express)

Expedited

WEST EAST

Bulgaria/BG 907 407 637 607

Burkina Faso/BF 408 638 608

Burundi/BI 408 638 608

Cambodia/KH 408 638 608

Cameroon/CM 408 638 608

Canada/CA

For Canada’s zone chart, 

refer to pages 88 to 92.

Canary Islands (Spain)/ES 403 633 603

Cape Verde/CV 408 638 608

Cayman Islands/KY† 402 632 602

Central African Republic/CF 408 638 608

Chad/TD 408 638 608

Channel Islands Guernsey/GG, Jersey/JE 403 633 603

Chile/CL† 906 406 636 606

China, People’s Republic of/CN 912 912 412 412 642 612

Colombia/CO† 406 406 636 606

Comoros/KM 408 638 608

Congo, Democratic Republic of/CD 408 638 608

Congo, Republic of/CG 408 638 608

Cook Islands/CK 408 638 608

Costa Rica/CR† 406 406 636 606

Côte d’Ivoire (Ivory Coast)/CI 408 638 608

Croatia/HR 908 408 638 608

Curaçao/AN† 402 632 602

Cyprus/CY 405 635 605

Czech Republic/CZ 907 907 407 407 637 607

Denmark/DK 903 903 403 403 633 603

Djibouti/DJ 408 638 608

Dominica/DM† 402 632 602

Dominican Republic/DO† 402 402 632 602

East Timor (Timor-Leste)/TL 408 638 608

Ecuador/EC† 406 406 636 606

Egypt/EG 905 405 635 605

An Extended Area Surcharge may apply to 

certain destinations within a country. Extended 

Area destinations are subject to change. For the 

most current information, refer to ups.com/rates 

or call 1-800-782-7892.

– To learn more about international shipping 

and country-specific regulations, visit 

ups.com/importexport. For UPS Worldwide 

Express FreightTM, call the International 

Customer Service Center at 1-800-782-7892.

– To determine landed costs, screen for denied 

parties, and use other trade tools, visit 

ups.com/tradeability or call the International 

Customer Service Center at 1-800-782-7892.

†For shipments from Dade or Broward County, 

Florida, to South America, use zone:

– 921 for UPS Worldwide Express®

– 421 for UPS Worldwide Express Freight

– 421 for UPS Worldwide Saver®

– 621 for UPS Worldwide Expedited®

For shipments from Dade or Broward County, 

Florida, to the Caribbean, use zone:

– 420 for UPS Worldwide Express Freight

– 420 for UPS Worldwide Saver

– 620 for UPS Worldwide Expedited

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 150 of 232 Pg ID 150
84

Worldwide Zone Chart

Export

Destination Zones

Express

Plus Express ExpressFreight

Saver

(Express)

Expedited

WEST EAST

El Salvador/SV† 406 636 606

England (United Kingdom)/GB 901 901 401 401 631 601

Equatorial Guinea/GQ 408 638 608

Eritrea/ER 408 638 608

Estonia/EE 907 407 637 607

Ethiopia/ET 408 638 608

Faeroe Islands (Denmark)/FO 403 633 603

Fiji/FJ 408 638 608

Finland/FI 903 403 403 633 603

France/FR 901 901 401 401 631 601

French Guiana/GF† 406 636 606

French Polynesia/PF 408 638 608

Gabon/GA 408 638 608

Gambia/GM 408 638 608

Georgia/GE 408 638 608

Germany/DE 901 901 401 401 631 601

Ghana/GH 408 638 608

Gibraltar/GI 408 638 608

Great Britain (United Kingdom)/GB 901 901 401 401 631 601

Greece/GR 903 403 403 633 603

Greenland (Denmark)/GL 403 633 603

Grenada/GD† 402 632 602

Guadeloupe/GP† 402 632 602

Guam/GU 404 634 604

Guatemala/GT† 406 636 606

Guernsey/GG 403 633 603

Guinea/GN 408 638 608

Guinea-Bissau/GW 408 638 608

Guyana/GY† 406 636 606

Haiti/HT† 402 632 602

Holland (Netherlands)/NL 901 901 401 401 631 601

Destination Zones

Express

Plus Express ExpressFreight

Saver

(Express)

Expedited

WEST EAST

Honduras/HN† 406 636 606

Hong Kong/HK 909 909 409 409 639 609

Hungary/HU 907 907 407 407 637 607

Iceland/IS 903 403 633 603

India/IN 911 911 411 411 641 611

Indonesia/ID 904 904 404 634 604

Iraq/IQ 408 638 608

Ireland, Republic of/IE 901 901 401 401 631 601

Israel/IL 905 405 635 605

Italy/IT 901 901 401 401 631 601

Ivory Coast (Côte d’Ivoire)/CI 408 638 608

Jamaica/JM† 402 632 602

Japan/JP 909 909 409 409 639 609

Jersey/JE 403 633 603

Jordan/JO 905 405 635 605

Kazakhstan/KZ 908 408 638 608

Kenya/KE 408 638 608

Kiribati/KI 408 638 608

Korea, South/KR 913 913 413 413 643 613

Kosovo/KV 408 638 608

Kosrae (Micronesia, Federated States of)/FM 408 638 608

Kuwait/KW 905 405 635 605

Kyrgyzstan/KG 408 638 608

Laos/LA 408 638 608

Latvia/LV 907 407 637 607

Lebanon/LB 905 405 635 605

Lesotho/LS 408 638 608

Liberia/LR 408 638 608

Libya/LY 408 638 608

Liechtenstein/LI 903 403 633 603

Lithuania/LT 907 407 637 607

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 151 of 232 Pg ID 151
Determining the Rate

Worldwide Zone Chart 85

An Extended Area Surcharge may apply to 

certain destinations within a country. Extended 

Area destinations are subject to change. For the 

most current information, refer to ups.com/rates 

or call 1-800-782-7892.

– To learn more about international shipping 

and country-specific regulations, visit 

ups.com/importexport. For UPS Worldwide 

Express FreightTM, call the International 

Customer Service Center at 1-800-782-7892.

– To determine landed costs, screen for denied 

parties, and use other trade tools, visit 

ups.com/tradeability or call the International 

Customer Service Center at 1-800-782-7892.

†For shipments from Dade or Broward County, 

Florida, to South America, use zone:

– 921 for UPS Worldwide Express®

– 421 for UPS Worldwide Express Freight

– 421 for UPS Worldwide Saver®

– 621 for UPS Worldwide Expedited®

For shipments from Dade or Broward County, 

Florida, to the Caribbean, use zone:

– 420 for UPS Worldwide Express Freight

– 420 for UPS Worldwide Saver

– 620 for UPS Worldwide Expedited

Worldwide Zone Chart

Export

Destination Zones

Express

Plus Express ExpressFreight

Saver

(Express)

Expedited

WEST EAST

Luxembourg/LU 901 901 401 631 601

Macau/MO 404 634 604

Macedonia (FYROM)/MK 908 408 638 608

Madagascar/MG 408 638 608

Madeira (Portugal)/PT 403 633 603

Malawi/MW 408 638 608

Malaysia/MY 904 404 404 634 604

Maldives/MV 408 638 608

Mali/ML 408 638 608

Malta/MT 408 638 608

Marshall Islands/MH 408 638 608

Martinique/MQ† 402 632 602

Mauritania/MR 408 638 608

Mauritius/MU 408 638 608

Mayotte/YT 408 638 608

Mexico/MX 84 484 484 74 74

Micronesia (Federated States of)/FM 408 638 608

Moldova/MD 408 638 608

Monaco/MC 901 401 401 631 601

Mongolia/MN 408 638 608

Montenegro/ME 408 638 608

Montserrat/MS† 402 632 602

Morocco/MA 408 638 608

Mozambique/MZ 408 638 608

Namibia/NA 408 638 608

Nepal/NP 411 641 611

Netherlands (Holland)/NL 901 901 401 401 631 601

Netherlands Antilles/AN† 402 632 602

New Caledonia/NC 408 638 608

New Zealand/NZ 904 404 634 604

Nicaragua/NI† 406 636 606

Destination Zones

Express

Plus Express ExpressFreight

Saver

(Express)

Expedited

WEST EAST

Niger/NE 408 638 608

Nigeria/NG 408 638 608

Norfolk Island/NF 408 638 608

Northern Ireland (United Kingdom)/GB 901 901 401 401 631 601

Northern Mariana Islands/MP 408 638 608

Norway/NO 903 403 403 633 603

Oman/OM 405 635 605

Pakistan/PK 911 411 641 611

Palau/PW 408 638 608

Panama/PA† 406 636 606

Papua New Guinea/PG 408 638 608

Paraguay/PY† 406 636 606

Peru/PE† 406 636 606

Philippines/PH 904 904 404 404 634 604

Poland/PL 907 907 407 407 637 607

Ponape (Micronesia, Federated States of)/FM 408 638 608

Portugal/PT 903 903 403 403 633 603

Puerto Rico/PR

Refer to the UPS domestic rates 

beginning on page 40.

Qatar/QA 905 405 635 605

Réunion/RE 408 638 608

Romania/RO 907 407 637 607

Rota (Northern Mariana Islands)/MP 408 638 608

Russia/RU 907 407 637 607

Rwanda/RW 408 638 608

Saba/AN† 402 632 602

Saipan (Northern Mariana Islands)/MP 408 638 608

Samoa/WS 408 638 608

San Marino/SM 401 401 631 601

Saudi Arabia/SA 405 635 605

Scotland (United Kingdom)/GB 901 901 401 401 631 601

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 152 of 232 Pg ID 152
86

Worldwide Zone Chart

Export

Destination Zones

Express

Plus Express ExpressFreight

Saver

(Express)

Expedited

WEST EAST

Senegal/SN 408 638 608

Serbia/RS 408 638 608

Seychelles/SC 408 638 608

Sierra Leone/SL 408 638 608

Singapore/SG 909 909 409 409 639 609

Slovakia/SK 907 407 407 637 607

Slovenia/SI 907 407 637 607

Solomon Islands/SB 408 638 608

South Africa/ZA 907 407 637 607

Spain/ES 903 903 403 403 633 603

Sri Lanka/LK 411 641 611

St. Barthélemy (Guadeloupe)/GP† 402 632 602

St. Christopher (St. Kitts and Nevis)/KN† 402 632 602

St. Croix (U.S. Virgin Islands)/VI† 402 632 602

St. Eustatius/AN† 402 632 602

St. John (U.S. Virgin Islands)/VI† 402 632 602

St. Kitts and Nevis/KN† 402 632 602

St. Lucia/LC† 402 632 602

St. Maarten/AN† 402 632 602

St. Martin (Guadeloupe)/GP† 402 632 602

St. Thomas (U.S. Virgin Islands)/VI† 402 632 602

St. Vincent and the Grenadines/VC† 402 632 602

Suriname/SR† 406 636 606

Swaziland/SZ 408 638 608

Sweden/SE 903 903 403 403 633 603

Switzerland/CH 903 903 403 403 633 603

Tahiti (French Polynesia)/PF 408 638 608

Taiwan/TW 909 909 409 409 639 609

Tajikistan/TJ 408 638 608

Tanzania/TZ 408 638 608

Thailand/TH 904 404 404 634 604

Timor-Leste (East Timor)/TL 408 638 608

Destination Zones

Express

Plus Express ExpressFreight

Saver

(Express)

Expedited

WEST EAST

Tinian (Northern Mariana Islands)/MP 408 638 608

Togo/TG 408 638 608

Tonga/TO 408 638 608

Tortola (British Virgin Islands)/VG† 402 632 602

Trinidad and Tobago/TT† 402 632 602

Truk (Micronesia, Federated States of)/FM 408 638 608

Tunisia/TN 408 638 608

Turkey/TR 905 405 635 605

Turkmenistan/TM 408 638 608

Turks and Caicos Islands/TC† 402 632 602

Tuvalu/TV 408 638 608

Uganda/UG 408 638 608

Ukraine/UA 408 638 608

Union Island 

(St. Vincent and the Grenadines)/VC†

402 632 602

United Arab Emirates/AE 905 405 635 605

United Kingdom/GB 901 901 401 401 631 601

Uruguay/UY† 406 636 606

U.S. Virgin Islands/VI† 402 632 602

Uzbekistan/UZ 408 638 608

Vanuatu/VU 408 638 608

Vatican City (Italy)/VA 901 901 401 401 631 601

Venezuela/VE† 406 636 606

Vietnam/VN 404 634 604

Virgin Gorda (British Virgin Islands)/VG† 402 632 602

Wales (United Kingdom)/GB 901 901 401 401 631 601

Wallis and Futuna Islands/WF 408 638 608

Yap (Micronesia, Federated States of)/FM 408 638 608

Yemen/YE 405 635 605

Zaïre (Congo, Democratic Republic of)/CD 408 638 608

Zambia/ZM 408 638 608

Zimbabwe/ZW 408 638 608

An Extended Area Surcharge may apply to 

certain destinations within a country. Extended 

Area destinations are subject to change. For the 

most current information, refer to ups.com/rates 

or call 1-800-782-7892.

– To learn more about international shipping 

and country-specific regulations, visit 

ups.com/importexport. For UPS Worldwide 

Express FreightTM, call the International 

Customer Service Center at 1-800-782-7892.

– To determine landed costs, screen for denied 

parties, and use other trade tools, visit 

ups.com/tradeability or call the International 

Customer Service Center at 1-800-782-7892.

†For shipments from Dade or Broward County, 

Florida, to South America, use zone:

– 921 for UPS Worldwide Express®

– 421 for UPS Worldwide Express Freight

– 421 for UPS Worldwide Saver®

– 621 for UPS Worldwide Expedited®

For shipments from Dade or Broward County, 

Florida, to the Caribbean, use zone:

– 420 for UPS Worldwide Express Freight

– 420 for UPS Worldwide Saver

– 620 for UPS Worldwide Expedited

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 153 of 232 Pg ID 153
Determining the Rate

Determine the Zone 87

Use the Canada Zone Chart beginning on page 88 to determine the destination zone 

for the international service option you’ve selected. 

An Extended Area Surcharge may apply to certain destinations within Canada for 

UPS Worldwide Express Plus®, UPS Worldwide Express®, UPS Worldwide Express 

FreightTM, UPS Worldwide Saver® and UPS Worldwide Expedited® shipments.

Extended Area destinations are subject to change. For the most current information, 

refer to ups.com/rates or call 1-800-782-7892.

TO CANADA

UPS Worldwide Express Plus, UPS Worldwide Express, UPS Worldwide Express Freight, 

UPS Worldwide Saver and UPS Worldwide Expedited

1. Use the first three characters of the 

destination postal code, and refer to 

the Canada Zone Chart beginning on 

page 88.

2. Locate the zone for the selected 

service option.

Examples:

For a UPS Worldwide Express Plus 

or UPS Worldwide Express shipment 

from anywhere in the U.S. to Montreal, 

Quebec, H2Z 1R1, Canada, the zone 

is 81.

For a UPS Worldwide Express Freight 

or UPS Worldwide Saver shipment 

from anywhere in the U.S. to the same 

address, the zone is 481.

For a UPS Worldwide Expedited shipment from anywhere in the U.S. to the 

same address, the zone is 71.

Determine the Zone

Export

UPS StandardTM to Canada

1. Use the map of origin state abbreviations on page 82 to locate your state.

2. Locate the zone by cross-referencing 

the first three characters of the destination postal code in the left column with 

the origin state in the top row of the 

Canada Zone Chart beginning 

on page 88.

3. UPS Standard is not available to 

Nunavut, the Northwest Territories 

or Yukon.

Example:

For a UPS Standard shipment from 

Chicago, Illinois, to Montreal, Quebec, 

H2Z 1R1, Canada, the zone is 52.

Destination Postal

Code Range

Express Plus

and Express*

Express

Freight

Saver

(Express) Expedited UPS Standard to Canada by Origin State

CT, DC, DE,

MA, MD, ME,

NH, NJ, NY,

PA, RI, VT, WV

AZ, CA,

NV, UT

IL,

IN,

KY

IA,

MN,

WI

MI,

OH

CO,

MT,

WY

ID,

OR,

WA

ND,

NE,

SD

NM,

TX

AL, AR, FL,

GA, KS, LA,

MO, MS, NC,

OK, SC, TN, VA

Quebec (cont.)

H0N - H9Z 81 481 481 71 51 53 52 52 51 53 53 52 53 52

J0A - J0L 482 482 72 51 53 52 52 51 53 53 52 53 52

J0M 481 481 71 54 56 55 55 54 56 56 55 56 55

J0N - J0V 482 482 72 51 53 52 52 51 53 53 52 53 52

J0W - J0Z 481 481 71 54 56 55 55 54 56 56 55 56 55

J1A - J3C 482 482 72 51 53 52 52 51 53 53 52 53 52

J3E 481 481 71 51 53 52 52 51 53 53 52 53 52

J3G - J3S 482 482 72 51 53 52 52 51 53 53 52 53 52

J3T - J3V 481 481 71 51 53 52 52 51 53 53 52 53 52

*To determine whether UPS Worldwide Express Plus and UPS Worldwide Express Services are available to your destination postal code, 

refer to ups.com® or call 1-800-782-7892.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 154 of 232 Pg ID 154
88

Destination Postal

Code Range

Express Plus

and Express*

Express

Freight

Saver

(Express) Expedited UPS Standard to Canada by Origin State

CT, DC, DE,

MA, MD, ME,

NH, NJ, NY,

PA, RI, VT, WV

AZ, CA,

NV, UT

IL,

IN,

KY

IA,

MN,

WI

MI,

OH

CO,

MT,

WY

ID,

OR,

WA

ND,

NE,

SD

NM,

TX

AL, AR, FL,

GA, KS, LA,

MO, MS, NC,

OK, SC, TN, VA

Newfoundland

A0A - A0Z 481 481 71 54 56 55 55 54 56 56 55 56 55

A1A - A1N 482 482 72 54 56 55 55 54 56 56 55 56 55

A1P - A9Z 481 481 71 54 56 55 55 54 56 56 55 56 55

Nova Scotia

B0A - B2T 481 481 71 54 56 55 55 54 56 56 55 56 55

B2V - B3B 482 482 72 54 56 55 55 54 56 56 55 56 55

B3C - B3G 481 481 71 54 56 55 55 54 56 56 55 56 55

B3H - B4B 482 482 72 54 56 55 55 54 56 56 55 56 55

B4C - B9Z 481 481 71 54 56 55 55 54 56 56 55 56 55

Prince Edward 

Island

C0A - C0Z 481 481 71 54 56 55 55 54 56 56 55 56 55

C1A - C1E 482 482 72 54 56 55 55 54 56 56 55 56 55

C1G - C9Z 481 481 71 54 56 55 55 54 56 56 55 56 55

New Brunswick

E0A - E0Z 481 481 71 54 56 55 55 54 56 56 55 56 55

E1A - E1G 482 482 72 54 56 55 55 54 56 56 55 56 55

E1H - E2G 481 481 71 54 56 55 55 54 56 56 55 56 55

E2H - E2S 482 482 72 54 56 55 55 54 56 56 55 56 55

E2T - E2Z 481 481 71 54 56 55 55 54 56 56 55 56 55

E3A - E3E 482 482 72 54 56 55 55 54 56 56 55 56 55

E3G - E9Z 481 481 71 54 56 55 55 54 56 56 55 56 55

Quebec

G0A 482 482 72 51 53 52 52 51 53 53 52 53 52

G0B - G0J 481 481 71 54 56 55 55 54 56 56 55 56 55

G0K - G0L 482 482 72 54 56 55 55 54 56 56 55 56 55

G0M - G0S 482 482 72 51 53 52 52 51 53 53 52 53 52

G0T - G0W 481 481 71 54 56 55 55 54 56 56 55 56 55

G0X - G0Z 482 482 72 51 53 52 52 51 53 53 52 53 52

G1A - G3A 481 481 71 51 53 52 52 51 53 53 52 53 52

G3B - G3K 482 482 72 51 53 52 52 51 53 53 52 53 52

G3L - G4P 482 482 72 54 56 55 55 54 56 56 55 56 55

G4R - G4S 481 481 71 54 56 55 55 54 56 56 55 56 55

G4T - G4V 482 482 72 54 56 55 55 54 56 56 55 56 55

Canada Zone Chart

Export

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 155 of 232 Pg ID 155
Determining the Rate

Canada Zone Chart 89

An Extended Area Surcharge may apply for all service levels except UPS StandardTM. Extended Area destinations are subject to change. 

For the most current information, refer to ups.com/rates or call 1-800-782-7892.

*To determine whether UPS Worldwide Express Plus® and UPS Worldwide Express® Services are available to your destination postal 

code, refer to ups.com® or call 1-800-782-7892.

Destination Postal

Code Range

Express Plus

and Express*

Express

Freight

Saver

(Express) Expedited UPS Standard to Canada by Origin State

CT, DC, DE,

MA, MD, ME,

NH, NJ, NY,

PA, RI, VT, WV

AZ, CA,

NV, UT

IL,

IN,

KY

IA,

MN,

WI

MI,

OH

CO,

MT,

WY

ID,

OR,

WA

ND,

NE,

SD

NM,

TX

AL, AR, FL,

GA, KS, LA,

MO, MS, NC,

OK, SC, TN, VA

Quebec (cont.)

G4W - G4Z 481 481 71 54 56 55 55 54 56 56 55 56 55

G5A 482 482 72 51 53 52 52 51 53 53 52 53 52

G5B - G5T 481 481 71 54 56 55 55 54 56 56 55 56 55

G5V - G6A 482 482 72 51 53 52 52 51 53 53 52 53 52

G6B 481 481 71 51 53 52 52 51 53 53 52 53 52

G6C - G6J 482 482 72 51 53 52 52 51 53 53 52 53 52

G6K 481 481 71 51 53 52 52 51 53 53 52 53 52

G6L - G6T 482 482 72 51 53 52 52 51 53 53 52 53 52

G6V - G6Z 481 481 71 51 53 52 52 51 53 53 52 53 52

G7A 481 481 71 54 56 55 55 54 56 56 55 56 55

G7B - G8P 481 481 71 54 56 55 55 54 56 56 55 56 55

G8R - G8S 482 482 72 54 56 55 55 54 56 56 55 56 55

G8T - G9Z 482 482 72 51 53 52 52 51 53 53 52 53 52

H0A - H0L 481 481 71 51 53 52 52 51 53 53 52 53 52

H0M 481 481 71 54 56 55 55 54 56 56 55 56 55

H0N - H9Z 81 481 481 71 51 53 52 52 51 53 53 52 53 52

J0A - J0L 482 482 72 51 53 52 52 51 53 53 52 53 52

J0M 481 481 71 54 56 55 55 54 56 56 55 56 55

J0N - J0V 482 482 72 51 53 52 52 51 53 53 52 53 52

J0W - J0Z 481 481 71 54 56 55 55 54 56 56 55 56 55

J1A - J3C 482 482 72 51 53 52 52 51 53 53 52 53 52

J3E 481 481 71 51 53 52 52 51 53 53 52 53 52

J3G - J3S 482 482 72 51 53 52 52 51 53 53 52 53 52

J3T - J3V 481 481 71 51 53 52 52 51 53 53 52 53 52

J3W - J3X 482 482 72 51 53 52 52 51 53 53 52 53 52

J3Y - J5R 81 481 481 71 51 53 52 52 51 53 53 52 53 52

J5S - J5X 482 482 72 51 53 52 52 51 53 53 52 53 52

J5Y - J7H 81 481 481 71 51 53 52 52 51 53 53 52 53 52

J7J - J7N 82 482 482 72 51 53 52 52 51 53 53 52 53 52

J7P - J7W 481 481 71 51 53 52 52 51 53 53 52 53 52

J7X - J8N 482 482 72 51 53 52 52 51 53 53 52 53 52

J8P - J9C 81 481 481 71 51 53 52 52 51 53 53 52 53 52

J9E 482 482 72 54 56 55 55 54 56 56 55 56 55

J9G - J9J 482 482 72 51 53 52 52 51 53 53 52 53 52

J9K - J9Z 481 481 71 54 56 55 55 54 56 56 55 56 55

Canada Zone Chart

Export

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 156 of 232 Pg ID 156
90

Destination Postal

Code Range

Express Plus

and Express*

Express

Freight

Saver

(Express) Expedited UPS Standard to Canada by Origin State

CT, DC, DE,

MA, MD, ME,

NH, NJ, NY,

PA, RI, VT, WV

AZ, CA,

NV, UT

IL,

IN,

KY

IA,

MN,

WI

MI,

OH

CO,

MT,

WY

ID,

OR,

WA

ND,

NE,

SD

NM,

TX

AL, AR, FL,

GA, KS, LA,

MO, MS, NC,

OK, SC, TN, VA

Ontario

K0A - K0H 482 482 72 51 53 51 52 51 53 53 52 53 52

K0J 481 481 71 54 56 54 55 54 56 56 55 56 55

K0K - K0Z 482 482 72 51 53 51 52 51 53 53 52 53 52

K1A - K4A 81 481 481 71 51 53 51 52 51 53 53 52 53 52

K4B - K7T 482 482 72 51 53 51 52 51 53 53 52 53 52

K7V - K8H 482 482 72 54 56 54 55 54 56 56 55 56 55

K8J - L1E 482 482 72 51 53 51 52 51 53 53 52 53 52

L1F - L1Z 481 481 71 51 53 51 52 51 53 53 52 53 52

L2A - L2C 482 482 72 51 53 51 52 51 53 53 52 53 52

L2E - L2W 481 481 71 51 53 51 52 51 53 53 52 53 52

L2X - L3N 482 482 72 51 53 51 52 51 53 53 52 53 52

L3P - L3T 81 481 481 71 51 53 51 52 51 53 53 52 53 52

L3V - L3W 482 482 72 51 53 51 52 51 53 53 52 53 52

L3X - L4L 81 481 481 71 51 53 51 52 51 53 53 52 53 52

L4M - L4R 482 482 72 51 53 51 52 51 53 53 52 53 52

L4S - L9T 81 481 481 71 51 53 51 52 51 53 53 52 53 52

L9V - L9Z 482 482 72 51 53 51 52 51 53 53 52 53 52

M0A - M9Z 81 481 481 71 51 53 51 52 51 53 53 52 53 52

N0A - N1A 82 482 482 72 51 53 51 52 51 53 53 52 53 52

N1B - N2Y 81 481 481 71 51 53 51 52 51 53 53 52 53 52

N2Z 482 482 72 51 53 51 52 51 53 53 52 53 52

N3A - N3V 81 481 481 71 51 53 51 52 51 53 53 52 53 52

N3W - N5T 482 482 72 51 53 51 52 51 53 53 52 53 52

N5V - N6N 81 481 481 71 51 53 51 52 51 53 53 52 53 52

N6P - N8M 482 482 72 51 53 51 52 51 53 53 52 53 52

N8N - N9K 81 481 481 71 51 53 51 52 51 53 53 52 53 52

N9L - N9Z 482 482 72 51 53 51 52 51 53 53 52 53 52

P0A - P0Z 481 481 71 54 56 54 55 54 56 56 55 56 55

P1A - P2M 482 482 72 54 56 54 55 54 56 56 55 56 55

P2N 481 481 71 54 56 54 55 54 56 56 55 56 55

P2P - P3K 482 482 72 54 56 54 55 54 56 56 55 56 55

P3L 481 481 71 54 56 54 55 54 56 56 55 56 55

P3M 482 482 72 54 56 54 55 54 56 56 55 56 55

P3N - P3P 481 481 71 54 56 54 55 54 56 56 55 56 55

Canada Zone Chart

Export

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 157 of 232 Pg ID 157
Determining the Rate

Canada Zone Chart 91

An Extended Area Surcharge may apply for all service levels except UPS StandardTM. Extended Area destinations are subject to change. 

For the most current information, refer to ups.com/rates or call 1-800-782-7892.

*To determine whether UPS Worldwide Express Plus® and UPS Worldwide Express® Services are available to your destination postal 

code, refer to ups.com® or call 1-800-782-7892.

Destination Postal

Code Range

Express Plus

and Express*

Express

Freight

Saver

(Express) Expedited UPS Standard to Canada by Origin State

CT, DC, DE,

MA, MD, ME,

NH, NJ, NY,

PA, RI, VT, WV

AZ, CA,

NV, UT

IL,

IN,

KY

IA,

MN,

WI

MI,

OH

CO,

MT,

WY

ID,

OR,

WA

ND,

NE,

SD

NM,

TX

AL, AR, FL,

GA, KS, LA,

MO, MS, NC,

OK, SC, TN, VA

Ontario (cont.)

P3R - P4M 82 482 482 72 54 56 54 55 54 56 56 55 56 55

P4N - P4R 481 481 71 54 56 54 55 54 56 56 55 56 55

P4S - P4Z 482 482 72 54 56 54 55 54 56 56 55 56 55

P5A 481 481 71 54 56 54 55 54 56 56 55 56 55

P5B - P5M 482 482 72 54 56 54 55 54 56 56 55 56 55

P5N 481 481 71 54 56 54 55 54 56 56 55 56 55

P5P - P8M 482 482 72 54 56 54 55 54 56 56 55 56 55

P8N 481 481 71 54 56 54 55 54 56 56 55 56 55

P8P - P8S 482 482 72 54 56 54 55 54 56 56 55 56 55

P8T 481 481 71 54 56 54 55 54 56 56 55 56 55

P8V - P8Z 482 482 72 54 56 54 55 54 56 56 55 56 55

P9A 481 481 71 54 56 54 55 54 56 56 55 56 55

P9B - P9M 482 482 72 54 56 54 55 54 56 56 55 56 55

P9N 481 481 71 54 56 54 55 54 56 56 55 56 55

P9P - P9Z 482 482 72 54 56 54 55 54 56 56 55 56 55

Manitoba

R0A - R2B 481 481 71 55 56 54 54 54 55 55 54 55 55

R2C - R4A 81 481 481 71 52 53 51 51 51 52 52 51 52 52

R4B - R9Z 481 481 71 55 56 54 54 54 55 55 54 55 55

Saskatchewan

S0A - S0Z 481 481 71 55 56 54 54 54 55 55 54 55 55

S1A - S3M 482 482 72 55 56 54 54 54 55 55 54 55 55

S3N 481 481 71 55 56 54 54 54 55 55 54 55 55

S3P - S3Z 482 482 72 55 56 54 54 54 55 55 54 55 55

S4A 481 481 71 55 56 54 54 54 55 55 54 55 55

S4B - S4G 482 482 72 55 56 54 54 54 55 55 54 55 55

S4H 481 481 71 55 56 54 54 54 55 55 54 55 55

S4J - S4M 482 482 72 55 56 54 54 54 55 55 54 55 55

S4N - S4Z 482 482 72 52 53 51 51 51 52 52 51 52 52

S5A - S7G 481 481 71 55 56 54 54 54 55 55 54 55 55

S7H - S7V 481 481 71 52 53 51 51 51 52 52 51 52 52

S7W - S9Z 481 481 71 55 56 54 54 54 55 55 54 55 55

Canada Zone Chart

Export

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 158 of 232 Pg ID 158
92

Destination Postal

Code Range

Express Plus

and Express*

Express

Freight

Saver

(Express) Expedited UPS Standard to Canada by Origin State

CT, DC, DE,

MA, MD, ME,

NH, NJ, NY,

PA, RI, VT, WV

AZ, CA,

NV, UT

IL,

IN,

KY

IA,

MN,

WI

MI,

OH

CO,

MT,

WY

ID,

OR,

WA

ND,

NE,

SD

NM,

TX

AL, AR, FL,

GA, KS, LA,

MO, MS, NC,

OK, SC, TN, VA

Alberta

T0A - T0B 481 481 71 56 55 56 56 56 55 54 55 56 56

T0C 482 482 72 53 52 53 53 53 52 51 52 53 53

T0E - T1W 481 481 71 56 55 56 56 56 55 54 55 56 56

T1X 481 481 71 56 55 56 56 56 55 54 55 56 56

T1Y - T3Z 81 481 481 71 53 52 53 53 53 52 51 52 53 53

T4A - T4Z 82 482 482 72 53 52 53 53 53 52 51 52 53 53

T5A - T6V 481 481 71 53 52 53 53 53 52 51 52 53 53

T6W - T6X 481 481 71 56 55 56 56 56 55 54 55 56 56

T6Y - T7W 481 481 71 56 55 56 56 56 55 54 55 56 56

T7X - T8N 482 482 72 53 52 53 53 53 52 51 52 53 53

T8P - T8Z 481 481 71 56 55 56 56 56 55 54 55 56 56

T9A - T9E 482 482 72 53 52 53 53 53 52 51 52 53 53

T9G - T9Z 481 481 71 56 55 56 56 56 55 54 55 56 56

British Columbia

V0A - V0L 481 481 71 56 55 56 56 56 55 54 55 56 56

V0M 481 481 71 53 52 53 53 53 52 51 52 53 53

V0N - V1L 481 481 71 56 55 56 56 56 55 54 55 56 56

V1M 481 481 71 53 52 53 53 53 52 51 52 53 53

V1N - V2R 481 481 71 56 55 56 56 56 55 54 55 56 56

V2S - V2V 481 481 71 56 55 56 56 56 55 54 55 56 56

V2W - V3E 481 481 71 53 52 53 53 53 52 51 52 53 53

V3G 481 481 71 56 55 56 56 56 55 54 55 56 56

V3H - V7Z 81 481 481 71 53 52 53 53 53 52 51 52 53 53

V8A - V8K 481 481 71 56 55 56 56 56 55 54 55 56 56

V8L - V9E 82 482 482 72 53 52 53 53 53 52 51 52 53 53

V9G - V9Z 481 481 71 56 55 56 56 56 55 54 55 56 56

Nunavut

X0A - X0C 481 481 – – – – – – – – – –

Northwest

Territories

X0E - X9Z 481 481 – – – – – – – – – –

Yukon

Y0A - Y9Z 481 481 – – – – – – – – – –

Note: UPS StandardTM is not available to Nunavut, the Northwest Territories or Yukon.

Export

Canada Zone Chart

An Extended Area Surcharge may apply for all service levels except UPS Standard. Extended Area destinations are subject to change. 

For the most current information, refer to ups.com/rates or call 1-800-782-7892.

*To determine whether UPS Worldwide Express Plus® and UPS Worldwide Express® Services are available to your destination postal 

code, refer to ups.com® or call 1-800-782-7892.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 159 of 232 Pg ID 159
Determining the Rate

UPS Standard Zone Chart 93

SHIPMENTS TO MEXICO

UPS StandardTM Zone Chart

Export

Locate your origin ZIP CodeTM within the ranges provided to determine the UPS Standard zone.

Note: UPS Standard to Mexico zones are based solely on the origin U.S. ZIP Code.

An Extended Area Surcharge may apply to certain destinations within a country. Extended Area 

destinations are subject to change. For the most current information, refer to ups.com/rates 

or call 1-800-782-7892.

U.S. Origin ZIP Code Standard Zone

00400-00599 37

01000-03999 37

04000-04999 38

05000-08999 37

10000-14699 37

14700-14799 36

14800-14999 37

15000-16899 36

16900-17299 37

17300-17499 36

17500-19999 37

20000-21799 36

21800-21999 37

22000-28699 36

28700-28999 35

29000-29599 36

29600-29699 35

29700-29799 36

29800-29899 35

29900-29999 36

30000-31299 35

31300-31499 36

31500-32699 35

32700-33499 36

33500-33899 35

33900-33999 36

34100-34199 36

34200-34699 35

34700-34999 36

35000-36499 35

36500-36699 34

36700-36899 35

36900-36999 34

37000-37599 35

37600-37699 36

37700-38699 35

38700-38799 34

38800-38899 35

38900-39699 34

39700-40999 35

41000-41299 36

U.S. Origin ZIP Code Standard Zone

41300-41499 35

41500-41899 36

42000-42799 35

43000-45999 36

46000-46299 35

46300-46899 36

46900-46999 35

47000-47099 36

47100-47299 35

47300-47399 36

47400-47999 35

48000-49999 36

50000-52099 35

52100-52199 36

52200-52899 35

53000-53799 36

53800-53899 35

53900-56099 36

56100-56199 35

56200-56799 36

57000-57199 35

57200-57299 36

57300-57399 35

57400-59399 36

59400-59699 37

59700-59799 36

59800-59999 37

60000-60899 36

60900-60999 35

61000-61199 36

61200-64799 35

64800-64899 34

64900-65599 35

65600-65999 34

66000-66699 35

66700-66799 34

66800-66999 35

67000-67399 34

67400-67799 35

67800-67999 34

68000-69399 35

U.S. Origin ZIP Code Standard Zone

70000-70599 34

70600-70699 33

70700-72299 34

72300-72499 35

72500-73299 34

73300-73399 32

73400-74999 34

75000-75499 33

75500-75599 34

75600-76499 33

76500-76599 32

76600-77799 33

77800-78499 32

78500-78599 33

78600-78999 32

79000-79499 34

79500-79799 33

79800-79999 34

80000-82099 35

82100-82199 36

82200-82399 35

82400-83499 36

83500-83599 37

83600-83799 36

83800-83899 37

84000-84499 36

84500-84599 35

84600-84799 36

85000-86399 35

86400-86499 36

86500-87599 35

87700-88599 34

88900-93899 36

93900-96099 37

96100-96199 36

97000-97899 37

97900-97999 36

98000-98699 37

98800-99499 37

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 160 of 232 Pg ID 160
94

Shipment Pricing

Export

What Qualifies

1. The shipment consists of multiple 

packages, using the same service, 

shipped on the same day to a single 

consignee.

2. You use WorldShip®, UPS Internet 

Shipping, UPS CampusShip®, the UPS 

Developer Kit or a UPS Ready® solution 

that supports full international service, 

or a UPS Worldwide Services Waybill. 

UPS MobileTM supports package and 

document shipments originating from 

the U.S., Canada, UK, Germany, France 

and Italy.

What Does Not Qualify

Shipment pricing does not apply 

to Express Envelopes, Paks, the UPS 

10 KG Box®, the UPS 25 KG Box® or 

packages recorded in a UPS Shipping 

Record book; they are each considered 

separate shipments.

Rates

Rates are based on the total billable 

weight of all packages in the shipment. 

Compare each package’s actual weight 

to its dimensional weight. The greater 

of the two is the billable weight and 

should be used to calculate the rate. 

For multiple-package shipments, total 

the billable weight of all packages 

in the shipment. Refer to pages 27

and 28 for instructions on calculating 

dimensional and billable weight.

If the payer of the shipping charges 

is located in the origin country, the 

shipment will be charged the export 

rate (Origin Country Export Rates). 

When the payer of the shipping charges 

is located in the destination country, 

the shipment will be charged the import 

rate (Destination Country Import Rates). 

If the destination country does not have 

import rates, the shipment will be 

charged the export rate (Origin Country 

Export Rates). When the payer of the 

shipping charges is located in a third 

country (neither origin nor destination 

country), the shipment will be charged 

the Origin Country Export Rates, except 

as otherwise agreed to by UPS and the 

contracting party.

For shipments weighing 150 pounds 

or less, locate the rate for the total 

weight of the shipment on the appropriate rate chart.

For shipments weighing more than 

150 pounds, multiply the total weight 

(rounded to the next whole pound) 

by the appropriate price per pound. 

The amount billed will be the result 

of this calculation or the minimum 

rate shown, whichever is greater.

For a multiple-package UPS Standard 

shipment, the minimum charge will 

be based on an average weight of 

15 pounds per package.

Customs Brokerage

For UPS Worldwide Express Plus, UPS 

Worldwide Express, UPS Worldwide 

Saver, UPS Worldwide Expedited and 

UPS Standard to Mexico rates include 

routine in-house customs clearance by 

UPS Supply Chain Solutions®. Additional 

charges will apply if customs clearance 

is performed by customs brokerage 

offices other than those designated 

by UPS for clearing the services 

listed above.

Customs clearance for the services 

listed is provided by the UPS Supply 

Chain Solutions customs brokerage 

offices designated by UPS for handling 

package customs clearance. Other 

UPS Supply Chain Solutions customs 

brokerage offices charge fees for 

clearance of packages and freight.

For UPS Standard to Canada, charges 

for customs clearance are not included 

in the rate. UPS will provide Customs 

Brokerage Services, unless otherwise 

specified by the importer. Customs 

brokerage charges, duties and taxes 

will be billed to the importer, unless 

otherwise indicated by the shipper. 

Canada brokerage rates are available 

at ups.com/cacustomsclearance.

UPS Worldwide Express Plus®, UPS Worldwide Express®, 

UPS Worldwide Saver®, UPS Worldwide Expedited® and UPS StandardTM

Shipment pricing is advantageous because rates are based on the total weight of a shipment, not the sum of the rates 

for each package in a shipment.

Useful Information – International Shipping

UPS TradeAbility® 

Harmonizer, landed cost and compliance tools Visit ups.com/tradeability

Import/Export Support

Information on international shipping and trade Visit ups.com/international

Shipping Forms

Import/export documents

Visit ups.com/intl_forms

or refer to pages 35 and 36

International Customer Service

Information regarding international shipments Call 1-800-782-7892

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 161 of 232 Pg ID 161
S T A N D A R D L I S T R A T E S

Determining the Rate

Zones 81 82 84 901 903 904 905 906 907 908 909 911 912 913 921

Letter* $38.40 $39.95 $41.35 $52.10 $59.45 $60.65 $59.70 $78.15 $111.30 $112.70 $49.90 $60.45 $57.95 $58.85 $48.15 

Pak 1 Lbs.** 61.85 63.75 61.20 70.40 83.60 80.00 78.20 93.40 128.25 130.70 64.70 81.20 75.65 78.90 58.60 

Pak 2 Lbs.** 65.85 68.95 63.00 73.50 84.35 88.85 83.60 124.10 153.75 156.70 69.15 93.20 81.55 87.95 74.95 

10 KG Box† 129.12 133.03 160.36 205.18 230.47 238.31 275.26 349.08 354.67 353.92 205.32 233.76 237.64 233.76 268.12 

25 KG Box† 226.16 232.77 239.12 287.00 338.21 381.30 491.55 579.19 636.43 634.92 306.81 381.30 339.02 381.30 460.41 

1 Lbs. 66.45 71.60 68.60 80.35 95.90 85.10 84.75 104.90 140.50 142.30 75.05 89.15 86.35 88.05 70.15 

2 73.80 78.25 75.45 91.65 112.15 102.00 99.70 130.10 160.85 162.50 85.95 101.55 98.80 103.90 87.65 

3 83.30 86.30 88.05 106.45 125.10 117.10 114.45 154.45 195.05 193.40 103.75 115.50 111.25 119.80 97.15 

4 89.80 96.00 95.25 123.75 138.55 130.80 127.85 179.00 220.50 226.20 118.15 129.05 120.45 134.80 108.10 

5 94.15 105.20 107.65 140.35 153.60 147.50 143.25 205.70 250.35 247.55 135.45 146.10 138.00 152.50 122.65 

6 96.95 109.75 118.00 148.50 164.55 161.50 156.85 231.30 261.70 265.10 143.15 159.95 150.85 162.95 142.80 

7 100.00 115.40 128.10 157.00 174.40 175.65 170.85 257.00 284.95 287.55 151.85 174.10 166.85 177.20 155.70 

8 104.90 122.75 138.25 164.90 185.30 189.25 184.05 280.85 305.80 308.90 161.90 188.25 177.60 185.55 171.70 

9 108.60 127.60 147.85 175.25 198.55 203.55 197.95 303.75 317.05 327.05 168.85 201.55 191.00 195.45 182.65 

10 112.75 131.85 151.70 177.85 209.15 217.45 211.15 320.75 322.75 328.90 174.20 215.20 201.15 208.65 188.05 

11 115.40 131.95 157.35 182.40 221.50 221.80 220.25 344.25 335.85 340.95 181.90 232.75 208.95 216.50 195.80 

12 116.05 132.75 159.95 183.45 224.70 226.00 226.70 352.10 348.15 353.80 182.60 235.25 212.30 222.50 206.55 

13 128.45 148.45 175.45 202.95 239.60 254.90 245.50 398.05 393.95 402.00 197.35 259.75 235.70 243.55 215.85 

14 135.65 156.35 181.45 216.50 252.15 271.95 263.60 422.40 421.80 432.80 208.85 268.50 250.20 256.60 224.30 

15 140.95 161.60 191.35 223.95 260.00 285.30 277.55 444.40 446.80 457.85 216.40 282.25 262.55 269.10 233.10 

16 146.10 166.75 195.25 231.85 272.05 296.70 288.70 464.60 471.20 480.00 224.40 292.70 275.95 279.80 244.05 

17 150.25 171.70 202.50 240.35 280.35 307.80 299.40 483.35 484.50 500.85 231.95 303.10 286.10 290.00 252.50 

18 155.50 178.75 208.40 248.40 289.25 318.05 309.30 500.45 512.65 525.90 239.10 314.80 293.80 299.80 261.10 

19 159.65 184.10 212.00 256.30 296.60 328.65 319.70 517.45 533.10 547.05 246.75 325.15 308.10 309.90 269.65 

20 165.60 190.30 212.95 264.50 306.85 339.30 330.00 534.95 551.50 567.55 254.65 335.45 317.75 319.80 277.50 

Notes: Delivery times may vary by destination 

postal code.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments originating 

in the U.S.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– To determine the rate for international multiplepackage shipments, refer to page 94.

*The Letter rate applies only to documents, 

correspondence and electronic media shipments 

of no commercial value that do not exceed 

eight ounces sent in an Express Envelope. Express 

Envelopes containing items other than those 

listed above or exceeding eight ounces are 

subject to the rate corresponding to the weight 

of the Express Envelope. Express Envelopes are 

not recommended for shipments of electronic 

media containing sensitive personal information.

**Pak rates will apply to Letters weighing more 

than eight ounces, but less than 1 or 2 pounds. 

Pak rates also apply when: 

– The shipment is in a UPS Pak.

– UPS Pak is selected at the time of shipping.

– Customs value of the shipment is less 

than $100.00.

– The shipment weighs less than or equal 

to one or two pounds. Shipments above 

two pounds are rated by weight.

†Shipments exceeding the maximum weights 

(10 KG/22 pounds and 25 KG/55 pounds) 

will be charged the regular UPS Worldwide 

Express Plus or UPS Worldwide Express 

rate. Available only when the shipper 

is paying the shipping charges.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time 

commitments or to request a pickup.

UPS Worldwide Express®

GUAR ANTEED ONE TO THREE DAYS BY 10:30 A .M. OR 12:00 P.M.

UPS Worldwide Express 95

Export

UPS Worldwide Express Plus guarantees early morning time-definite delivery, typically by 9:00 a.m. The published rate is $40.00 more than the rate 

shown for the appropriate UPS Worldwide Express rate.

UPS Worldwide Express Plus®

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 162 of 232 Pg ID 162
96

S T A N D A R D L I S T R A T E S

Export

Zones 81 82 84 901 903 904 905 906 907 908 909 911 912 913 921

21 Lbs. $170.90 $195.70 $213.65 $270.40 $315.65 $349.85 $340.35 $554.00 $578.85 $594.25 $264.50 $345.80 $326.90 $329.90 $286.30 

22 174.60 200.65 214.40 271.00 320.45 360.55 350.65 568.20 598.05 615.90 269.85 356.85 331.10 340.15 294.75 

23 175.00 202.50 214.80 274.05 323.05 363.05 357.65 569.65 603.35 624.65 270.40 367.15 333.10 353.15 301.25 

24 175.35 203.25 215.30 275.65 325.95 363.25 358.40 569.85 607.45 625.50 270.70 376.05 333.45 354.50 310.25 

25 176.05 204.45 216.30 281.50 328.00 364.90 359.70 578.00 616.75 627.85 275.00 378.70 336.95 359.80 320.15 

26 192.30 221.10 234.85 305.20 352.85 396.30 386.00 637.00 668.10 673.75 300.80 393.70 370.15 373.85 327.50 

27 204.05 235.10 251.25 316.75 365.95 410.40 400.65 657.45 690.40 693.00 311.95 408.50 384.05 386.80 335.05 

28 211.20 238.45 258.30 327.05 374.95 425.10 413.55 677.75 708.80 712.40 321.05 423.00 397.10 396.80 343.50 

29 215.00 241.35 263.15 333.20 383.75 435.80 423.95 691.75 730.45 735.20 327.40 430.10 407.20 406.80 351.90 

30 219.35 245.60 266.25 340.25 391.75 446.45 434.35 706.55 755.20 760.30 335.10 441.15 409.35 416.80 359.75 

31 224.50 252.10 271.60 344.15 399.70 458.85 448.45 726.30 775.85 783.30 342.50 451.45 422.65 426.80 369.15 

32 229.15 256.20 273.05 347.40 408.40 470.05 459.80 740.85 785.65 803.10 352.75 461.80 428.80 437.20 377.50 

33 233.80 261.40 276.15 361.20 417.10 480.85 470.35 755.80 807.80 820.65 358.50 472.15 430.65 447.20 385.85 

34 238.45 265.50 277.90 369.55 425.50 491.20 480.55 769.55 819.15 838.80 365.75 482.90 443.35 456.90 393.95 

35 242.40 269.75 280.80 379.75 433.90 503.65 491.05 783.35 836.50 856.30 373.15 495.35 452.95 469.00 402.70 

36 245.60 274.00 282.55 390.35 441.50 517.40 498.70 798.70 857.45 874.55 380.10 509.30 476.35 482.10 410.45 

37 250.55 279.05 285.85 398.70 449.75 523.45 512.10 812.15 869.75 891.35 387.05 514.25 487.70 486.90 419.45 

38 253.85 282.90 287.00 400.30 457.85 537.55 522.90 826.35 877.20 907.95 393.50 528.05 498.00 500.00 427.80 

39 258.40 286.70 292.60 410.55 466.15 550.55 528.40 841.15 896.50 924.85 401.50 537.75 507.75 512.10 435.85 

40 263.05 290.50 295.60 420.00 473.70 554.90 537.85 855.05 904.05 939.50 407.95 547.70 508.60 516.15 444.65 

41 267.70 294.35 296.95 427.30 482.10 565.65 551.05 868.85 924.60 954.45 414.75 560.90 510.00 526.15 453.85 

42 272.05 298.90 303.95 432.75 490.90 576.45 561.35 882.70 930.35 970.00 421.35 573.20 533.35 536.15 462.40 

43 275.55 305.20 305.70 441.50 499.60 587.15 571.55 896.90 945.55 984.85 428.25 585.15 540.60 546.15 471.95 

44 279.45 309.95 309.35 447.30 508.40 597.90 576.30 898.35 967.05 998.90 434.70 593.00 551.70 556.15 480.40 

45 283.80 313.65 316.15 454.10 516.00 610.80 595.60 924.90 979.80 1,013.55 441.55 597.45 562.90 568.35 490.60 

46 287.00 320.50 321.60 461.35 524.25 623.40 606.10 936.30 996.35 1,028.50 447.60 609.55 569.30 579.90 500.25 

47 291.25 323.80 327.00 469.35 532.65 630.20 616.60 950.80 1,017.10 1,044.05 454.80 622.05 581.40 586.25 510.05 

48 295.15 329.80 331.20 476.30 540.65 640.95 627.15 964.70 1,036.60 1,058.70 461.80 635.00 585.00 596.25 520.40 

49 298.50 333.00 336.20 483.15 549.05 651.30 637.25 978.15 1,052.20 1,072.60 469.00 646.30 585.45 605.85 530.20 

50 302.70 336.90 336.60 483.85 556.20 661.25 647.05 991.95 1,071.70 1,087.25 475.70 654.50 591.05 615.15 540.30 

52 309.85 343.40 341.45 503.05 573.30 687.15 667.45 1,020.35 1,082.65 1,117.55 483.95 680.15 612.45 639.20 559.95 

54 314.60 348.70 354.30 514.20 584.50 701.65 686.50 1,048.75 1,100.70 1,134.75 492.35 698.80 624.50 656.90 578.10 

56 321.20 355.40 362.10 530.30 602.00 727.30 710.90 1,076.10 1,127.70 1,164.65 507.75 724.15 665.45 679.90 592.70 

58 327.70 362.00 369.15 546.35 622.00 752.85 735.10 1,103.35 1,167.85 1,194.55 523.35 748.65 688.40 702.95 611.60 

60 338.05 370.05 376.55 564.40 643.35 778.35 766.40 1,132.45 1,205.60 1,235.20 541.30 769.70 710.65 725.45 630.20 

62 344.45 376.90 382.25 580.75 664.50 803.70 791.35 1,160.85 1,242.05 1,265.80 557.60 802.20 726.05 749.00 649.20 

64 350.85 382.55 383.10 596.00 685.80 838.05 816.75 1,189.25 1,276.25 1,294.65 571.70 815.75 747.85 772.50 668.00 

66 355.50 388.65 394.15 611.20 698.55 855.10 836.75 1,216.90 1,280.80 1,324.85 586.00 835.45 762.80 795.45 686.00 

68 362.30 395.40 404.90 626.85 715.90 880.05 860.85 1,244.90 1,299.10 1,353.85 600.15 846.50 768.90 818.75 705.90 

70 369.85 401.45 410.85 641.70 732.75 905.65 885.20 1,272.25 1,328.00 1,384.05 614.40 868.30 790.60 842.50 723.80 

UPS Worldwide Express®

GUAR ANTEED ONE TO THREE DAYS BY 10:30 A .M. OR 12:00 P.M.

UPS Worldwide Express Plus® guarantees early morning time-definite delivery, typically by 9:00 a.m. The published rate is $40.00 more than the rate 

shown for the appropriate UPS Worldwide Express rate.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 163 of 232 Pg ID 163
S T A N D A R D L I S T R A T E S

Determining the Rate

UPS Worldwide Express 97

Export

Zones 81 82 84 901 903 904 905 906 907 908 909 911 912 913 921

72 Lbs. $373.70 $404.65 $412.40 $655.45 $750.60 $927.00 $901.45 $1,308.00 $1,363.10 $1,413.55 $620.10 $911.40 $802.70 $862.40 $743.70 

74 383.70 414.70 415.75 670.20 767.40 949.30 919.30 1,329.05 1,396.40 1,441.05 637.00 924.80 823.40 883.15 764.30 

76 389.05 421.10 424.30 685.00 785.20 957.15 933.85 1,354.95 1,427.10 1,472.60 653.65 932.90 869.25 890.45 784.65 

78 392.70 426.70 427.95 693.60 802.95 978.10 954.25 1,381.50 1,460.15 1,502.20 670.10 953.35 890.35 909.90 805.00 

80 397.25 431.95 438.70 702.65 819.90 1,000.85 972.10 1,408.10 1,488.05 1,513.30 684.35 963.25 911.80 931.15 825.35 

82 401.25 437.30 448.05 719.25 838.35 1,018.70 990.00 1,424.90 1,517.80 1,550.80 685.90 983.20 921.15 947.75 836.40 

84 405.00 442.50 452.60 736.20 852.40 1,036.40 1,007.85 1,439.10 1,545.90 1,575.30 691.85 1,003.10 933.70 964.20 855.15 

86 409.45 448.15 453.25 749.05 872.15 1,054.30 1,025.80 1,453.40 1,579.85 1,612.25 708.20 1,022.95 946.20 980.75 870.55 

88 413.95 453.10 455.15 763.55 890.10 1,071.90 1,043.75 1,467.60 1,616.50 1,648.15 724.30 1,042.90 958.70 997.20 890.50 

90 418.50 458.30 465.40 768.95 899.60 1,089.70 1,061.55 1,481.80 1,650.40 1,685.10 740.20 1,062.75 971.30 1,013.75 909.95 

92 423.05 463.35 473.50 779.40 917.10 1,107.45 1,079.50 1,496.10 1,686.40 1,720.70 753.35 1,082.65 983.70 1,030.25 928.90 

94 427.60 469.25 477.70 795.80 932.75 1,125.25 1,097.45 1,503.85 1,721.55 1,756.85 766.85 1,102.50 996.25 1,046.80 948.30 

96 432.15 474.70 481.95 809.15 954.85 1,142.90 1,115.30 1,524.50 1,757.80 1,794.00 781.80 1,122.45 1,008.90 1,063.25 968.20 

98 436.70 479.05 486.40 824.25 974.55 1,160.65 1,133.20 1,537.55 1,793.75 1,830.55 795.75 1,142.30 1,021.45 1,079.80 988.25 

100 440.95 483.80 486.90 825.20 986.75 1,168.00 1,151.55 1,538.35 1,830.25 1,867.55 802.15 1,157.35 1,027.00 1,100.85 1,007.45 

105 462.65 504.70 511.30 866.45 1,035.30 1,226.45 1,208.60 1,615.35 1,920.10 1,960.30 839.90 1,214.20 1,078.35 1,154.90 1,056.95 

110 484.30 527.60 535.55 907.70 1,085.00 1,284.80 1,266.10 1,692.25 2,011.90 2,053.45 879.90 1,271.00 1,129.70 1,209.00 1,105.25 

115 506.10 551.55 559.95 949.05 1,134.00 1,343.25 1,323.65 1,769.15 2,103.40 2,146.00 919.90 1,327.60 1,181.05 1,262.85 1,155.40 

120 528.35 575.55 584.20 990.30 1,183.35 1,401.60 1,381.15 1,846.05 2,194.70 2,239.10 959.90 1,384.10 1,232.40 1,316.60 1,205.25 

125 550.35 599.60 608.60 1,031.55 1,232.55 1,460.00 1,437.00 1,923.05 2,286.15 2,332.35 999.80 1,441.55 1,283.75 1,371.25 1,254.50 

130 572.35 623.60 633.00 1,072.75 1,282.10 1,518.35 1,493.20 1,999.90 2,377.75 2,424.65 1,039.80 1,499.20 1,335.10 1,426.05 1,305.45 

135 594.35 647.55 657.25 1,114.00 1,331.30 1,576.80 1,549.10 2,076.80 2,468.95 2,517.65 1,079.80 1,555.90 1,386.35 1,480.00 1,355.40 

140 616.30 671.50 681.65 1,155.25 1,380.75 1,635.15 1,606.40 2,153.70 2,560.50 2,609.80 1,119.80 1,613.55 1,437.70 1,534.80 1,405.30 

145 637.75 695.50 705.90 1,196.50 1,429.70 1,693.60 1,662.30 2,230.70 2,651.90 2,701.85 1,159.80 1,672.35 1,489.05 1,589.60 1,456.00 

150 659.55 718.85 730.20 1,237.75 1,479.30 1,751.95 1,718.65 2,307.60 2,743.30 2,794.75 1,199.80 1,728.75 1,540.40 1,644.40 1,505.50 

UPS Worldwide Express®

GUAR ANTEED ONE TO THREE DAYS BY 10:30 A .M. OR 12:00 P.M.

Notes: Delivery times may vary by destination 

postal code.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments originating 

in the U.S.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– For larger packages, additional charges may apply. 

Refer to pages 27 and 28 for more information.

– To determine the rate for international multiplepackage shipments, refer to page 94.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

*Applies to single-package shipments with a 

dimensional weight of more than 150 pounds 

and multiple-package shipments of more than 

150 pounds. For packages with an actual weight 

of more than 150 pounds, refer to UPS Express 

Critical® and UPS Worldwide Express FreightTM

on page 9 or Air Freight services on page 11.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time 

commitments or to request a pickup.

UPS Worldwide Express Shipments of More Than 150 Pounds* (non-pallet)

Zones 81 82 84 901 903 904 905 906 907 908 909 911 912 913 921

Price Per 

Pound $4.40 $4.80 $4.87 $8.26 $9.87 $11.68 $11.46 $15.39 $18.29 $18.64 $8.00 $11.53 $10.27 $10.97 $10.04 

Minimum 

Rate 659.55 718.85 730.20 1,237.75 1,479.30 1,751.95 1,718.65 2,307.60 2,743.30 2,794.75 1,199.80 1,728.75 1,540.40 1,644.40 1,505.50 

UPS Worldwide Express Plus® guarantees early morning time-definite delivery, typically by 9:00 a.m. The published rate is $40.00 more than the rate 

shown for the appropriate UPS Worldwide Express rate.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 164 of 232 Pg ID 164
98

S T A N D A R D L I S T R A T E S

Export

GUARANTEED ONE TO THREE DAYS BY END OF DAY

UPS Worldwide Express FreightTM

Notes: 

– Drop-off refers to shipments that are dropped off at a UPS Worldwide Express Freight Center and delivered to a designated address.

– Hold at Location refers to shipments picked up at a designated address and held at a UPS Worldwide Express Freight Center for pickup.

– Drop-off and Hold at Location refers to shipments that are dropped off and held at a UPS Worldwide Express Freight Center for pickup.

The following information applies to all services 

listed on this page.

Notes: Delivery times may vary by destination 

postal code.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments originating 

in the U.S.

– Shipments over 4,400 pounds require prior 

authorization.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to page 29

for more information.

– For larger pallets, additional charges may apply. 

Refer to page 143 for more information.

To find a UPS Worldwide Express Freight Center 

near you visit “Find Locations” from the left 

side of the ups.com® homepage or call 

1-800-782-7892.

Visit ups.com or call 1-800-782-7892 for 

guarantee details, service availability, delivery 

time commitments or to request a pickup or 

drop-off. All UPS Worldwide Express Freight 

shipments require a scheduled pickup or 

drop-off using WorldShip®, UPS Internet 

Shipping, UPS CampusShip®, a UPS Ready®

solution, UPS Developer Kit, ups.com or 

by calling 1-800-782-7892.

Palletized Shipments

Door-to-Door

Zones 481 482 484 401 402 403 404 406 407 409 411 412 413 420 421

151-999 Lbs.

(Price per Lbs.) $4.26 $4.60 $4.71 $7.96 $8.12 $9.45 $11.27 $14.84 $17.92 $7.72 $10.95 $9.90 $7.94 $8.12 $9.38 

1,000 Lbs. or More

(Price per Lbs.) 3.96 4.23 4.33 7.32 7.47 8.69 10.37 13.65 16.31 7.10 9.97 9.11 7.30 7.47 9.38 

Minimum Rate 639.00 690.00 706.50 1,194.00 1,218.00 1,417.50 1,690.50 2,226.00 2,688.00 1,158.00 1,642.50 1,485.00 1,191.00 1,218.00 1,407.00 

Non Door-to-Door: Drop-off, Hold at Location, Drop-off and Hold at Location

Zones 481 482 484 401 402 403 404 406 407 409 411 412 413 420 421

151-999 Lbs.

(Price per Lbs.) $4.01 $4.35 $4.46 $7.71 $7.87 $9.20 $11.02 $14.59 $17.67 $7.47 $10.70 $9.65 $7.69 $7.87 $9.13 

1,000 Lbs. or More

(Price per Lbs.) 3.71 3.98 4.08 7.07 7.22 8.44 10.12 13.40 16.06 6.85 9.72 8.86 7.05 7.22 9.13 

Minimum Rate 601.50 652.50 669.00 1,156.50 1,180.50 1,380.00 1,653.00 2,188.50 2,650.50 1,120.50 1,605.00 1,447.50 1,153.50 1,180.50 1,369.50 

Note: Door-to-door refers to shipments picked up and delivered to addresses designated by the shipper.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 165 of 232 Pg ID 165
S T A N D A R D L I S T R A T E S

Determining the Rate

UPS Worldwide Saver 99

Export

Zones 481 482 484 401 402 403 404 405 406 407 408 409 411 412 413 420 421 

Letter* $37.50 $38.70 $40.00 $50.40 $48.20 $57.60 $58.50 $58.00 $75.70 $107.70 $110.00 $48.20 $58.50 $56.20 $56.40 $43.90 $45.40 

Pak 1 Lbs.** 60.30 61.70 59.20 67.90 62.00 80.70 77.20 75.90 90.30 124.10 127.30 62.20 78.50 72.90 75.70 57.20 56.70 

Pak 2 Lbs.** 64.20 66.90 60.90 70.90 69.20 81.40 84.40 81.10 120.20 148.80 152.40 66.70 90.10 78.60 84.40 68.80 71.90 

10 KG Box† 124.98 128.75 155.20 197.99 219.55 222.38 229.95 266.98 336.85 343.31 343.29 198.13 225.57 229.32 225.57 191.64 257.36 

25 KG Box† 218.91 225.30 231.46 276.93 331.27 326.36 367.93 475.58 558.90 616.06 615.87 296.21 360.91 328.98 360.91 325.97 441.99 

1 Lbs. 64.30 69.30 66.40 77.50 76.10 92.60 82.10 82.20 101.20 136.00 138.40 72.40 86.70 83.20 84.50 66.00 67.90 

2 71.40 75.70 73.00 88.40 83.80 108.30 98.40 96.70 125.50 155.70 157.60 82.90 98.30 95.20 99.70 81.90 85.20 

3 80.60 83.50 85.20 102.70 99.00 120.90 113.00 111.00 149.00 188.80 186.50 100.10 109.10 107.20 115.00 91.20 94.00 

4 86.90 92.90 92.20 119.40 111.70 133.70 126.20 124.00 172.70 213.40 219.40 114.00 121.40 116.10 129.40 99.40 104.60 

5 91.10 101.80 104.20 135.40 126.00 148.20 142.30 139.20 198.50 242.30 240.10 130.70 141.40 133.00 146.90 113.70 118.70 

6 93.80 106.20 114.20 143.30 136.80 158.90 155.80 152.30 223.20 253.30 257.10 138.10 154.80 145.40 156.40 126.70 138.20 

7 96.80 111.70 124.00 151.50 146.50 168.50 169.50 165.80 248.00 275.80 278.90 146.50 168.50 160.80 170.10 133.60 153.40 

8 101.50 118.80 133.80 159.10 155.10 178.80 182.60 178.50 271.00 296.00 299.60 156.20 182.20 171.20 178.10 144.30 166.20 

9 105.10 123.50 143.10 169.10 156.00 191.60 196.40 192.00 293.10 306.90 317.20 162.90 195.10 184.10 187.60 148.30 176.80 

10 109.10 127.60 146.80 171.60 156.30 201.80 209.80 204.80 309.50 312.40 319.00 168.10 208.30 193.90 200.30 153.20 182.00 

11 111.70 127.70 152.30 176.00 162.70 213.70 214.00 213.60 332.20 325.10 330.70 175.50 225.90 201.40 207.80 160.10 189.50 

12 112.30 128.50 154.80 177.00 168.10 216.80 215.50 215.10 334.70 337.00 334.60 176.20 227.70 203.20 213.60 165.10 199.90 

13 124.30 143.90 169.80 196.60 177.60 231.20 246.80 238.70 384.10 381.30 389.90 192.00 252.30 227.20 233.80 174.20 208.90 

14 131.30 151.30 175.60 208.90 184.60 243.30 262.40 256.60 407.60 406.10 422.00 201.50 259.90 242.60 246.30 180.50 217.10 

15 136.40 156.40 185.20 216.10 205.90 250.90 275.30 269.20 428.80 438.50 444.10 208.80 273.20 254.50 258.30 195.90 225.60 

16 141.40 161.40 189.00 223.70 219.00 262.50 286.30 280.00 448.30 456.10 465.60 216.50 283.30 266.00 268.60 205.30 236.20 

17 145.40 166.20 196.00 231.90 220.50 270.50 297.00 290.40 466.40 460.00 485.80 223.80 293.40 275.80 278.40 214.60 244.40 

18 150.50 173.00 201.70 239.70 221.30 279.10 306.90 300.00 482.90 500.70 510.10 230.70 304.70 283.20 287.80 219.20 252.70 

19 154.50 178.20 205.20 247.30 237.40 286.20 317.10 310.10 499.30 516.00 530.60 238.10 314.70 297.00 297.50 226.10 261.00 

20 160.30 184.20 206.10 255.20 246.20 296.10 327.40 320.10 516.20 531.00 550.50 245.70 324.70 306.30 307.00 233.20 268.60 

21 165.40 189.40 206.80 260.90 249.00 304.60 337.60 330.10 534.60 562.90 576.40 255.20 334.70 315.10 316.70 240.70 277.10 

22 169.00 194.20 207.50 261.50 249.30 309.20 347.90 340.10 548.30 578.90 597.40 260.40 345.40 320.40 326.50 242.60 285.30 

23 169.40 196.00 207.90 261.80 249.60 311.70 350.30 346.90 549.70 584.00 605.90 260.90 355.40 321.10 339.00 242.90 291.60 

24 169.70 196.70 208.40 266.00 249.90 314.50 350.50 347.60 549.90 588.00 606.70 261.20 364.00 321.40 340.30 243.50 300.30 

25 170.40 197.90 208.80 269.60 254.30 316.50 352.10 348.90 552.80 597.00 609.00 262.60 364.80 323.10 344.20 250.20 309.90 

GUARANTEED ONE TO THREE DAYS BY END OF DAY

UPS Worldwide Saver®

Notes: Delivery times may vary by destination 

postal code.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments originating 

in the U.S.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– For larger packages, additional charges may apply. 

Refer to pages 27 and 28 for more information.

– To determine the rate for international multiplepackage shipments, refer to page 94.

*The Letter rate applies only to documents, 

correspondence and electronic media shipments 

of no commercial value that do not exceed 

eight ounces sent in an Express Envelope. Express 

Envelopes containing items other than those 

listed above or exceeding eight ounces are 

subject to the rate corresponding to the weight 

of the Express Envelope. Express Envelopes are 

not recommended for shipments of electronic 

media containing sensitive personal information.

**Pak rates will apply to Letters weighing more 

than eight ounces, but less than 1 or 2 pounds.

Pak rates also apply when: 

– The shipment is in a UPS Pak.

– UPS Pak is selected at the time of shipping.

– Customs value of the shipment is less 

than $100.00.

– The shipment weighs less than or equal 

to one or two pounds. Shipments above 

two pounds are rated by weight.

†Shipments exceeding the maximum weights 

(10 KG/22 pounds and 25 KG/55 pounds) 

will be charged the regular UPS Worldwide 

Express Plus® or UPS Worldwide Express® 

rate. Available only when the shipper 

is paying the shipping charges.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time 

commitments or to request a pickup.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 166 of 232 Pg ID 166
100

S T A N D A R D L I S T R A T E S

Export

Zones 481 482 484 401 402 403 404 405 406 407 408 409 411 412 413 420 421 

26 Lbs. $186.10 $214.00 $229.10 $296.40 $280.70 $340.50 $383.00 $374.40 $609.80 $646.70 $653.50 $291.20 $378.80 $356.80 $360.10 $273.20 $317.00 

27 197.50 227.70 245.20 308.00 286.40 353.70 399.80 390.90 637.70 677.80 672.20 302.90 395.90 372.60 371.30 278.70 324.30 

28 204.40 230.80 251.00 315.60 287.00 361.80 410.20 401.10 654.00 686.10 691.00 310.20 411.30 382.80 380.90 279.30 332.50 

29 208.10 233.60 254.70 321.50 287.40 370.30 420.50 411.20 667.50 713.50 707.60 316.20 416.30 392.50 390.50 279.70 340.60 

30 212.30 237.70 257.70 328.30 294.50 378.00 430.80 421.30 681.80 732.10 726.10 323.70 427.00 394.60 400.10 286.60 348.20 

31 217.30 244.00 262.90 332.10 304.90 385.70 444.30 435.40 701.50 751.00 759.80 331.60 437.00 412.40 409.70 296.80 357.30 

32 221.80 248.00 264.30 333.20 318.40 394.10 455.00 446.00 715.50 752.70 779.00 340.40 447.00 414.30 419.70 309.80 365.40 

33 226.30 253.00 267.30 354.50 325.20 402.50 465.50 456.20 729.90 786.10 796.00 347.10 457.00 415.10 429.30 316.50 373.50 

34 230.80 257.00 269.00 356.60 337.20 410.60 475.50 466.10 743.30 792.90 813.60 354.10 467.40 431.70 438.60 328.20 381.30 

35 234.60 261.10 271.80 371.00 338.60 418.70 486.00 476.30 756.60 809.70 830.60 361.50 477.30 433.40 450.20 329.60 389.80 

36 237.70 265.20 273.50 377.70 367.30 426.00 504.90 483.70 770.70 830.00 848.30 368.20 493.00 462.20 462.80 346.80 397.30 

37 242.50 270.10 276.70 384.70 387.80 434.00 506.80 496.70 783.70 841.90 864.60 375.20 496.30 471.90 467.40 356.10 406.00 

38 245.70 273.80 278.00 385.40 389.80 441.80 526.90 502.70 797.40 849.10 880.70 381.80 512.50 481.60 480.00 365.70 414.10 

39 250.10 277.50 283.20 399.00 397.80 449.80 536.40 512.50 811.70 867.80 897.10 389.00 520.50 490.60 491.60 373.60 421.90 

40 254.60 281.20 286.10 405.30 398.60 457.10 537.30 521.70 825.10 875.10 911.30 394.90 522.60 491.50 495.50 381.30 430.40 

41 259.10 284.90 287.40 412.30 406.30 465.20 547.70 534.50 838.40 878.10 925.80 401.60 544.00 492.90 505.10 387.90 439.30 

42 263.30 289.30 294.80 417.60 408.00 473.70 558.10 544.50 851.80 880.10 940.90 407.90 563.80 519.70 514.70 394.20 447.60 

43 266.70 295.40 295.90 426.00 408.40 482.10 568.50 554.40 865.50 930.00 955.30 414.60 566.40 522.40 524.30 398.70 456.80 

44 270.50 300.00 298.90 431.60 416.20 490.60 579.00 559.00 866.90 936.60 968.90 420.90 574.00 539.10 533.90 406.10 465.00 

45 274.70 303.60 307.20 438.20 417.30 497.90 589.40 577.70 892.50 948.40 983.10 427.50 577.00 544.00 545.60 411.80 474.90 

46 277.80 310.20 311.30 445.20 440.70 505.90 608.30 587.90 903.50 950.80 997.60 432.00 594.40 548.80 556.70 420.80 484.20 

47 281.90 313.40 316.50 452.90 443.00 514.00 610.20 598.10 917.50 990.70 1,012.70 439.00 596.20 563.90 562.80 429.60 493.70 

48 285.70 319.20 320.60 459.60 443.30 521.70 620.70 608.30 930.90 1,009.70 1,026.90 445.70 622.90 565.40 572.40 436.30 503.70 

49 288.90 322.30 325.40 466.20 443.60 529.80 630.70 618.10 943.90 1,018.50 1,040.40 452.70 625.60 565.60 581.60 436.60 513.20 

50 293.00 326.10 325.80 466.90 446.00 536.70 640.30 627.60 957.20 1,037.40 1,054.60 459.20 626.50 571.30 590.50 439.00 523.00 

52 299.90 332.40 330.50 485.80 500.30 553.20 665.40 647.40 984.60 1,040.40 1,084.00 467.20 664.50 600.00 613.60 469.00 542.00 

54 304.50 337.50 343.60 496.20 506.10 564.00 676.10 662.70 1,012.00 1,043.20 1,100.70 475.30 676.40 603.60 630.60 486.90 559.60 

56 310.90 344.00 350.50 511.70 526.80 580.90 701.80 687.80 1,038.40 1,091.60 1,129.70 490.20 702.70 639.60 652.70 504.30 573.70 

58 317.20 350.40 357.30 527.20 547.60 597.90 727.40 713.00 1,064.70 1,139.80 1,158.70 505.00 729.10 675.60 674.80 520.20 592.00 

60 327.20 358.20 364.50 544.60 548.90 620.80 762.10 746.80 1,092.80 1,167.00 1,199.50 524.50 731.40 698.10 696.40 537.00 610.00 

62 333.40 364.80 370.00 560.40 581.90 649.70 783.20 767.60 1,120.20 1,207.50 1,227.80 538.20 787.90 707.10 719.00 552.80 628.40 

64 339.60 370.30 370.80 575.10 585.40 662.90 815.10 792.20 1,147.60 1,235.40 1,255.80 552.00 798.40 734.50 741.60 568.60 646.60 

66 344.10 376.20 385.10 589.80 587.60 674.10 828.00 811.60 1,174.30 1,239.80 1,285.10 565.70 808.70 737.20 763.60 581.80 664.00 

68 350.70 382.70 391.90 604.90 629.90 690.80 852.30 835.00 1,201.30 1,242.30 1,313.20 579.40 819.40 743.20 786.00 598.90 683.30 

70 358.00 388.60 397.70 619.20 630.50 707.10 882.60 858.60 1,227.70 1,245.30 1,342.50 593.10 840.50 764.10 808.80 616.10 700.60 

GUARANTEED ONE TO THREE DAYS BY END OF DAY

UPS Worldwide Saver®

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 167 of 232 Pg ID 167
S T A N D A R D L I S T R A T E S

Determining the Rate

UPS Worldwide Saver 101

Export

GUARANTEED ONE TO THREE DAYS BY END OF DAY

UPS Worldwide Saver®

Zones 481 482 484 401 402 403 404 405 406 407 408 409 411 412 413 420 421 

72 Lbs. $361.70 $391.70 $399.20 $632.50 $656.80 $724.30 $899.40 $874.40 $1,266.40 $1,322.70 $1,371.10 $597.40 $882.20 $775.80 $827.90 $633.00 $719.90 

74 371.40 401.40 402.40 646.70 659.50 740.50 916.60 891.70 1,282.50 1,344.60 1,397.80 619.50 895.20 795.80 847.80 649.10 739.80 

76 376.60 407.60 410.70 661.00 684.40 757.70 924.20 905.80 1,307.50 1,348.50 1,428.40 633.20 903.00 848.00 854.80 663.80 759.50 

78 380.10 413.00 413.80 669.30 687.10 774.80 944.30 925.60 1,333.10 1,433.50 1,457.10 646.90 922.80 865.40 873.50 676.10 779.20 

80 384.50 418.10 428.50 676.60 688.30 791.20 966.50 942.90 1,358.80 1,440.40 1,463.00 660.60 932.40 883.20 893.90 682.70 798.90 

82 388.40 423.30 433.70 699.40 713.20 809.00 983.60 960.30 1,375.00 1,469.20 1,513.80 662.20 951.70 890.20 909.80 699.60 800.20 

84 392.00 428.30 438.10 711.80 727.60 820.80 1,000.70 977.60 1,388.70 1,496.40 1,518.70 663.50 971.00 902.30 925.60 716.00 819.20 

86 396.30 433.80 438.70 722.80 755.70 847.00 1,017.90 995.00 1,402.50 1,506.60 1,559.90 692.40 990.20 914.50 941.50 730.10 838.50 

88 400.70 438.60 439.40 736.80 756.30 858.90 1,035.00 1,012.40 1,416.20 1,520.80 1,601.40 705.80 1,009.50 926.60 957.30 739.40 857.30 

90 405.10 443.60 451.50 742.00 776.60 868.10 1,052.10 1,029.70 1,429.90 1,599.90 1,629.70 716.50 1,028.70 938.70 973.20 751.20 876.20 

92 409.50 448.50 458.30 752.10 785.10 885.00 1,069.30 1,047.10 1,443.70 1,611.30 1,689.90 727.30 1,048.00 950.80 989.00 761.60 899.70 

94 413.90 454.20 462.40 767.90 799.40 900.10 1,086.40 1,064.50 1,451.20 1,667.20 1,699.10 740.30 1,067.20 962.90 1,004.90 774.00 918.90 

96 418.30 459.50 466.50 780.80 813.80 921.40 1,103.50 1,081.80 1,471.10 1,704.00 1,753.20 754.70 1,086.50 975.10 1,020.70 786.50 937.20 

98 422.70 463.70 470.80 795.40 828.20 940.40 1,120.70 1,099.20 1,483.70 1,738.70 1,781.00 768.20 1,105.70 987.20 1,036.60 801.30 956.60 

100 426.10 468.30 471.30 796.30 866.50 952.20 1,127.10 1,116.40 1,484.50 1,772.40 1,830.80 771.90 1,120.30 990.00 1,056.80 817.30 975.20 

105 447.50 487.50 494.90 836.10 909.80 999.80 1,183.50 1,172.30 1,558.80 1,856.90 1,922.40 810.50 1,175.30 1,039.50 1,108.70 858.00 1,023.10 

110 468.80 510.70 518.40 875.90 953.20 1,047.00 1,239.80 1,228.10 1,633.00 1,962.30 2,013.90 849.10 1,230.30 1,089.00 1,160.60 899.00 1,046.10 

115 490.10 533.90 542.00 915.80 996.50 1,094.30 1,296.20 1,283.90 1,707.20 2,049.60 2,105.40 887.70 1,285.10 1,138.50 1,212.30 939.30 1,082.30 

120 511.40 557.10 565.50 955.60 1,039.80 1,141.90 1,352.50 1,339.70 1,781.40 2,138.60 2,197.00 926.30 1,339.80 1,188.00 1,263.90 980.00 1,128.70 

125 532.70 580.40 589.10 995.40 1,083.10 1,190.20 1,408.90 1,395.50 1,855.70 2,225.60 2,288.50 964.80 1,395.40 1,237.50 1,316.40 1,020.70 1,175.70 

130 554.00 603.60 612.70 1,035.20 1,126.50 1,237.20 1,465.20 1,448.40 1,929.90 2,312.50 2,380.00 1,003.40 1,451.20 1,287.00 1,369.00 1,061.80 1,222.30 

135 575.30 626.80 636.20 1,075.00 1,169.80 1,284.70 1,521.60 1,502.60 2,004.10 2,401.10 2,471.60 1,042.00 1,506.10 1,336.40 1,420.80 1,103.20 1,269.00 

140 596.60 650.00 659.80 1,114.80 1,213.10 1,332.40 1,577.90 1,558.20 2,078.30 2,487.80 2,563.10 1,080.60 1,561.90 1,385.90 1,473.40 1,144.10 1,314.50 

145 617.90 673.20 683.30 1,154.60 1,256.40 1,380.70 1,634.30 1,612.40 2,152.60 2,574.20 2,654.70 1,119.20 1,617.60 1,435.40 1,526.00 1,185.20 1,360.60 

150 639.10 695.80 706.80 1,194.40 1,299.80 1,427.50 1,690.60 1,675.50 2,226.80 2,688.20 2,746.20 1,157.80 1,673.40 1,484.90 1,578.60 1,224.90 1,406.80 

Notes: Delivery times may vary by destination 

postal code.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments originating 

in the U.S.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– For larger packages, additional charges may apply. 

Refer to pages 27 and 28 for more information.

– To determine the rate for international multiplepackage shipments, refer to page 94.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

*Applies to single-package shipments with a 

dimensional weight of more than 150 pounds 

and multiple-package shipments of more than 

150 pounds. For packages with an actual weight 

of more than 150 pounds, refer to UPS Express 

Critical® and UPS Worldwide Express FreightTM 

on page 9 or Air Freight services on page 11.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time 

commitments or to request a pickup.

UPS Worldwide Saver Shipments of More Than 150 Pounds*

Zones 481 482 484 401 402 403 404 405 406 407 408 409 411 412 413 420 421 

Price Per 

Pound $4.26 $4.64 $4.71 $7.96 $8.66 $9.52 $11.27 $11.17 $14.84 $17.92 $18.31 $7.72 $11.16 $9.90 $10.52 $8.17 $9.38 

Minimum 

Rate 639.10 695.80 706.80 1,194.40 1,299.80 1,427.50 1,690.60 1,675.50 2,226.80 2,688.20 2,746.20 1,157.80 1,673.40 1,484.90 1,578.60 1,224.90 1,406.80 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 168 of 232 Pg ID 168
102

S T A N D A R D L I S T R A T E S

Export

Zones 71 72 74 601/631 602/632 603/633 604/634 605/635 606/636 607/637 608/638 609/639 611/641 612/642 613/643 620 621 

1 Lbs. $62.65 $67.10 $64.75 $74.85 $71.80 $86.15 $80.05 $78.05 $96.50 $88.55 $85.80 $69.00 $83.80 $81.10 $81.65 $64.25 $65.70 

2 68.10 73.70 71.05 86.25 82.00 98.55 96.05 93.80 122.60 111.85 108.90 81.00 96.15 92.80 96.50 79.60 81.75 

3 73.90 81.55 83.05 100.25 94.90 111.80 109.60 105.95 145.25 135.05 127.65 95.15 106.30 104.60 111.05 88.75 91.30 

4 78.50 89.75 89.00 116.35 106.25 125.00 122.25 117.85 168.75 162.40 153.60 107.15 118.50 113.65 125.10 95.10 102.30 

5 86.30 98.85 101.55 131.95 112.55 144.30 138.10 132.65 193.45 186.15 182.95 122.85 135.95 129.50 139.15 108.60 116.10 

6 89.40 101.65 111.20 139.70 125.20 154.70 151.25 144.50 217.55 209.90 198.60 133.80 149.55 141.70 151.65 119.15 132.60 

7 92.90 105.75 120.65 147.70 134.00 164.15 164.45 159.00 241.75 233.00 220.35 143.05 164.30 156.50 164.30 127.65 143.40 

8 97.65 109.30 130.60 155.20 137.60 174.60 177.10 171.55 263.40 236.30 232.30 149.55 177.65 166.85 172.10 136.75 154.65 

9 99.25 113.25 134.70 161.70 145.50 186.95 190.60 183.20 284.50 271.40 266.80 153.00 191.00 178.50 182.05 141.30 164.70 

10 102.15 117.05 135.80 164.40 152.60 196.90 203.40 187.40 300.45 290.30 274.50 155.45 202.35 188.90 192.80 145.15 171.95 

11 106.05 123.70 144.45 171.80 159.10 208.35 207.60 196.50 323.60 308.50 303.35 170.25 211.95 196.60 203.40 151.85 182.40 

12 109.35 125.50 151.05 173.15 163.20 211.55 211.25 207.60 326.60 316.85 308.50 172.45 221.40 197.90 209.20 159.40 191.35 

13 113.80 133.80 155.90 191.25 170.80 225.40 239.40 231.25 366.40 341.05 325.70 182.15 235.80 221.80 225.20 166.60 199.90 

14 117.70 138.00 156.15 198.45 175.75 237.45 252.15 240.60 391.20 357.50 354.75 183.15 245.80 236.45 233.45 173.30 207.65 

15 121.60 144.20 161.35 204.65 184.10 243.90 266.50 250.85 409.25 373.95 370.45 194.95 256.60 248.40 243.15 181.55 215.80 

16 127.25 148.10 166.50 217.95 190.30 255.15 277.75 264.65 425.20 389.75 372.15 196.15 271.45 259.20 256.45 190.10 225.25 

17 128.30 148.90 171.70 220.95 196.80 262.60 288.05 273.50 427.60 405.20 386.80 207.05 282.10 269.10 265.70 196.65 233.80 

18 131.65 152.60 178.70 221.30 204.70 271.25 295.05 276.10 461.40 421.95 418.70 208.15 292.80 275.90 271.45 203.15 241.90 

19 135.00 156.35 188.45 222.10 211.60 277.95 307.60 290.85 477.40 437.45 431.85 219.40 303.30 289.90 282.70 209.70 249.70 

20 138.35 160.10 194.55 226.50 218.45 287.75 317.00 296.15 479.00 453.55 433.15 227.10 312.85 299.10 290.55 216.15 257.10 

21 141.65 163.90 197.50 231.50 225.35 295.80 327.50 310.85 490.25 464.85 454.65 232.35 323.10 306.90 302.40 223.05 265.40 

22 145.05 167.20 197.80 247.10 232.20 300.40 336.95 319.35 510.50 468.50 456.65 242.05 331.60 311.90 310.55 229.70 273.00 

23 147.95 170.55 198.45 249.50 239.00 302.65 340.00 328.30 532.15 470.35 490.00 243.05 339.80 313.05 318.65 236.35 280.45 

24 150.90 173.85 203.45 258.85 244.50 305.55 340.20 330.95 536.55 506.75 502.70 251.20 348.30 313.50 324.00 237.80 287.65 

25 153.90 178.20 204.25 261.65 247.15 307.20 343.15 339.65 539.00 520.25 504.15 252.00 356.45 314.85 331.50 243.60 296.45 

26 156.80 184.60 216.55 275.45 256.45 330.60 369.60 352.90 559.95 533.80 529.65 261.90 364.60 344.65 342.20 253.05 303.50 

27 159.75 191.30 218.30 283.75 266.30 342.75 380.45 356.55 591.20 547.35 543.25 271.65 373.15 348.45 347.50 258.65 310.45 

28 165.70 192.55 224.45 294.00 271.45 351.40 393.95 369.45 603.15 559.90 555.75 275.45 381.65 356.30 359.40 265.50 318.20 

29 168.30 194.55 225.55 297.35 278.30 359.60 399.80 375.40 603.80 577.30 556.75 285.05 393.45 375.25 363.45 269.50 326.05 

30 168.55 201.10 233.15 297.65 283.85 367.00 407.65 383.55 620.55 590.30 558.50 290.95 394.95 383.40 370.55 276.70 333.35 

31 172.30 202.90 236.75 298.75 289.45 373.75 420.65 395.95 640.70 607.65 589.90 296.80 402.70 383.80 382.40 281.40 342.00 

32 176.05 209.40 238.20 303.20 294.60 380.45 425.00 398.70 660.80 612.10 592.85 302.65 415.35 384.40 386.35 289.10 349.75 

33 179.75 213.65 239.65 307.65 300.10 387.55 433.30 405.70 674.25 623.85 613.25 309.55 427.15 396.10 393.90 295.50 357.55 

34 183.45 214.20 245.00 312.05 304.90 393.95 441.55 413.50 682.65 625.00 615.05 318.75 435.70 397.30 401.40 301.70 364.90 

35 187.20 217.70 245.55 316.45 310.40 401.05 450.80 423.15 686.55 625.25 621.30 324.65 443.95 398.65 409.80 308.15 374.90 

UPS Worldwide Expedited®

GUARANTEED TWO TO FIVE DAYS BY END OF DAY

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 169 of 232 Pg ID 169
S T A N D A R D L I S T R A T E S

Determining the Rate

Notes: Delivery times may vary by origin 

and destination postal code.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments originating 

in the U.S.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– To determine the rate for international multiplepackage shipments, refer to page 94.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time 

commitments or to request a pickup.

UPS Worldwide Expedited 103

Export

Zones 71 72 74 601/631 602/632 603/633 604/634 605/635 606/636 607/637 608/638 609/639 611/641 612/642 613/643 620 621 

36 Lbs. $190.95 $221.55 $247.00 $320.90 $315.15 $408.10 $462.85 $433.95 $705.00 $627.15 $631.95 $330.25 $451.65 $428.75 $420.75 $313.45 $379.50 

37 194.65 225.70 251.60 325.30 319.95 415.95 469.05 437.25 707.15 665.15 641.60 332.95 458.75 439.60 428.55 319.65 388.70 

38 198.35 229.90 252.05 329.70 325.45 423.05 481.40 448.40 720.40 668.95 652.25 341.80 465.35 450.90 437.60 324.80 396.55 

39 202.10 234.80 254.65 334.10 331.25 429.65 490.70 459.90 738.75 687.60 663.05 346.05 472.60 457.80 446.05 329.35 403.85 

40 205.85 240.45 255.00 342.15 337.05 436.00 498.05 466.95 756.50 699.30 674.45 350.15 479.05 459.30 452.75 333.60 412.05 

41 209.60 241.10 255.85 342.95 341.50 442.90 505.10 478.15 768.55 700.50 684.50 355.55 486.30 470.65 459.15 337.95 420.55 

42 213.35 244.60 256.75 347.35 344.95 447.15 512.25 480.10 780.20 720.15 707.75 359.05 492.80 473.05 465.65 341.40 428.40 

43 217.10 249.10 258.60 351.80 349.70 452.10 519.30 491.20 794.10 732.20 719.70 365.50 500.00 478.70 472.05 347.05 437.30 

44 220.85 252.60 260.40 358.90 354.10 458.85 526.45 501.85 805.85 753.95 726.25 368.65 507.75 487.50 478.55 350.70 445.10 

45 224.60 256.10 262.70 366.55 358.50 465.95 533.35 508.90 817.55 756.15 726.65 376.50 518.95 498.15 484.85 355.85 454.45 

46 228.35 259.25 267.25 372.40 363.65 473.00 540.25 509.55 819.90 768.00 740.65 380.65 520.20 509.00 491.10 360.80 463.40 

47 233.30 264.00 270.70 373.60 370.60 479.40 547.40 513.60 834.45 779.70 751.95 385.00 528.95 511.65 497.60 368.55 472.80 

48 235.25 269.15 273.85 373.85 378.30 485.40 554.25 520.25 850.05 795.05 762.70 387.15 539.85 516.30 503.85 376.35 482.10 

49 238.00 269.75 277.60 378.25 378.60 491.80 561.15 530.75 865.10 796.60 780.50 388.50 541.15 516.80 510.10 378.25 491.40 

50 241.10 273.25 278.00 382.70 382.00 498.90 569.20 532.80 876.50 810.90 782.00 392.65 547.40 517.05 517.45 379.50 500.40 

52 249.35 283.05 282.00 391.50 393.75 511.20 581.75 550.15 895.90 813.25 812.35 406.55 557.90 525.30 528.85 389.85 518.70 

54 254.30 286.50 284.45 400.35 398.90 517.00 593.30 556.50 907.70 832.70 818.30 407.95 568.30 528.05 539.35 398.25 535.30 

56 260.20 292.95 290.40 409.20 407.70 523.20 604.55 568.90 908.45 855.10 835.35 417.95 578.40 529.55 549.55 406.60 553.50 

58 266.05 301.30 296.30 418.00 416.55 529.70 615.85 576.55 909.25 877.50 851.85 431.35 588.45 531.05 559.85 415.00 571.25 

60 272.05 311.40 296.95 426.85 424.25 538.55 627.40 584.85 917.60 879.10 864.70 445.80 607.55 538.95 570.35 423.50 588.25 

62 279.00 318.45 306.65 435.65 433.45 545.90 638.75 591.40 918.15 889.55 865.10 460.25 609.45 539.95 580.65 432.05 604.70 

64 287.95 322.85 309.75 441.70 447.30 549.75 648.95 596.25 918.65 894.65 865.60 468.65 620.20 542.50 591.15 445.75 622.15 

66 293.25 326.00 315.05 444.30 452.20 556.85 651.65 602.85 919.20 908.15 875.20 476.95 638.45 545.05 592.40 451.20 638.25 

68 296.60 331.95 320.35 448.65 461.35 563.80 657.25 612.70 932.95 917.50 879.35 485.20 640.90 547.65 597.50 460.35 657.30 

70 302.75 338.05 325.60 453.00 470.55 568.95 662.45 618.80 936.50 918.60 901.55 493.50 656.90 550.20 604.55 469.30 674.05 

72 311.25 344.20 330.90 461.20 480.30 573.70 666.95 624.35 937.00 936.10 910.45 501.75 664.55 552.75 611.70 479.70 692.65 

74 319.25 352.45 336.20 461.70 488.85 576.55 671.45 629.90 943.65 941.25 917.60 510.00 680.80 555.35 620.60 488.30 711.65 

76 323.10 360.65 341.45 467.80 498.05 579.40 675.95 635.40 947.25 950.95 924.75 518.25 691.05 557.90 630.35 497.25 730.15 

78 325.70 362.85 346.75 470.40 506.45 582.20 680.45 640.95 949.30 952.05 925.85 526.55 697.50 560.45 640.15 505.90 748.80 

80 328.35 364.15 352.00 474.75 513.90 585.05 684.95 646.50 952.95 970.35 939.50 532.50 705.05 563.05 650.00 512.00 766.20 

82 331.00 365.45 357.30 479.10 521.40 587.85 689.45 652.05 957.95 982.70 946.60 543.05 719.80 565.60 654.95 519.90 781.10 

84 333.65 366.75 362.60 485.20 528.85 590.70 693.95 657.55 961.50 992.00 950.60 551.35 724.00 570.60 658.75 527.40 798.25 

86 336.25 368.05 367.85 487.80 536.30 593.50 698.45 663.10 965.10 1,001.30 955.65 559.65 732.10 577.10 666.15 534.75 816.50 

88 338.90 369.35 373.15 492.15 543.80 596.35 702.95 668.65 965.60 1,006.45 956.55 567.90 739.10 577.50 672.50 542.20 823.75 

90 341.55 370.45 378.40 498.25 551.25 599.15 707.45 674.15 966.15 1,019.95 957.40 576.20 745.95 584.40 678.75 545.90 834.10 

GUARANTEED TWO TO FIVE DAYS BY END OF DAY

UPS Worldwide Expedited®

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 170 of 232 Pg ID 170
104

S T A N D A R D L I S T R A T E S

Export

Zones 71 72 74 601/631 602/632 603/633 604/634 605/635 606/636 607/637 608/638 609/639 611/641 612/642 613/643 620 621 

92 Lbs. $344.20 $370.95 $383.70 $508.00 $558.70 $602.00 $711.95 $679.70 $966.65 $1,029.25 $967.05 $584.45 $753.65 $585.25 $686.55 $557.25 $852.05 

94 346.85 371.50 389.00 518.85 566.20 604.80 716.45 684.80 967.15 1,038.55 990.40 592.70 760.30 592.50 692.35 558.20 869.90 

96 349.50 372.00 394.30 524.60 573.65 605.65 720.95 689.45 978.55 1,047.85 997.15 601.00 765.35 599.40 696.40 565.95 887.60 

98 350.75 372.55 399.55 529.25 581.20 606.15 725.45 694.80 979.90 1,057.20 1,004.85 609.25 770.95 606.75 701.50 576.45 909.55 

100 351.30 373.05 405.15 530.60 585.20 606.65 729.20 695.30 980.40 1,066.30 1,011.60 617.00 773.00 613.30 707.55 584.85 927.20 

105 368.85 391.70 425.40 557.15 614.50 637.00 765.65 730.05 1,029.40 1,119.60 1,061.80 647.55 811.65 633.25 741.05 613.70 973.55 

110 386.40 410.35 445.65 583.65 643.75 667.30 802.10 763.05 1,078.40 1,172.90 1,112.65 677.80 843.40 652.10 773.00 638.75 1,019.05 

115 404.00 429.00 465.90 610.20 673.00 697.65 838.55 783.95 1,127.45 1,226.20 1,163.30 706.85 876.80 673.05 797.80 665.20 1,064.45 

120 421.55 447.65 486.15 636.70 702.25 727.95 875.05 815.30 1,176.45 1,279.55 1,213.60 737.10 914.65 700.40 832.25 691.95 1,110.35 

125 439.10 466.30 506.40 663.25 731.50 758.30 911.50 842.40 1,225.40 1,328.35 1,264.00 766.50 949.10 728.75 864.35 718.55 1,129.40 

130 456.65 484.95 526.70 689.75 760.80 786.35 947.90 849.95 1,274.40 1,369.50 1,314.70 796.65 983.55 757.90 888.60 738.75 1,174.35 

135 474.25 503.60 546.95 716.30 790.05 814.75 983.95 864.55 1,323.45 1,405.35 1,365.00 824.45 1,009.90 787.05 921.35 764.00 1,218.05 

140 491.80 522.25 567.20 742.80 819.30 843.55 1,020.35 890.60 1,372.45 1,457.15 1,415.90 853.40 1,045.35 816.20 953.70 774.60 1,261.15 

145 509.35 540.90 587.45 769.05 848.55 871.35 1,055.95 894.95 1,421.45 1,507.95 1,466.45 883.25 1,080.80 845.35 986.05 790.55 1,305.80 

150 526.90 559.55 607.70 794.30 877.45 890.30 1,091.50 900.40 1,470.45 1,558.00 1,516.85 912.65 1,116.20 874.50 1,018.35 805.70 1,348.95 

Notes: Delivery times may vary by origin 

and destination postal code.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments originating 

in the U.S.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– For larger packages, additional charges may apply. 

Refer to pages 27 and 28 for more information.

– To determine the rate for international multiplepackage shipments, refer to page 94.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

*Applies to single-package shipments with a 

dimensional weight of more than 150 pounds 

and multiple-package shipments of more than 

150 pounds. For packages with an actual weight 

of more than 150 pounds, refer to UPS Express 

Critical® and UPS Worldwide Express FreightTM

on page 9 or Air Freight services on page 11.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time 

commitments or to request a pickup.

UPS Worldwide Expedited®

GUARANTEED TWO TO FIVE DAYS BY END OF DAY

UPS Worldwide Expedited Shipments of More Than 150 Pounds*

Zones 71 72 74 601/631 602/632 603/633 604/634 605/635 606/636 607/637 608/638 609/639 611/641 612/642 613/643 620 621 

Price Per 

Pound $3.51 $3.73 $4.05 $5.30 $5.85 $5.94 $7.28 $6.00 $9.80 $10.39 $10.11 $6.08 $7.44 $5.83 $6.79 $5.37 $8.99 

Minimum 

Rate 526.90 559.55 607.70 794.30 877.45 890.30 1,091.50 900.40 1,470.45 1,558.00 1,516.85 912.65 1,116.20 874.50 1,018.35 805.70 1,348.95 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 171 of 232 Pg ID 171
S T A N D A R D L I S T R A T E S

Determining the Rate

UPS Standard to Canada 105

Export

Zones 51 52 53 54 55 56

1 Lbs. $15.30 $15.55 $15.85 $24.00 $24.10 $24.20 

2 16.60 16.80 17.00 25.25 25.30 25.60 

3 17.15 17.70 18.20 26.50 26.55 26.80 

4 18.35 18.65 19.40 27.70 27.75 27.80 

5 19.50 19.70 20.20 28.45 28.55 28.80 

6 20.50 20.80 21.45 29.80 29.90 30.25 

7 21.45 21.60 22.65 30.40 30.50 31.15 

8 22.45 22.70 23.55 31.50 31.60 32.25 

9 23.40 23.45 24.55 32.00 32.15 33.30 

10 24.40 24.45 25.60 33.05 33.10 34.45 

11 25.00 25.05 26.85 34.30 34.45 36.15 

12 25.85 26.00 28.10 35.35 35.60 37.50 

13 26.85 27.10 29.20 36.50 36.85 38.90 

14 27.75 28.10 30.25 37.55 38.15 40.50 

15 28.65 29.15 31.40 38.75 39.30 41.85 

16 29.60 29.90 32.40 40.05 40.75 43.35 

17 30.50 30.80 33.50 41.25 41.90 44.65 

18 31.60 31.95 34.65 42.50 43.30 45.95 

19 32.60 32.80 35.75 43.80 44.40 47.35 

20 33.40 33.80 36.80 45.05 45.75 48.65 

21 34.25 34.65 37.65 46.30 47.00 49.80 

22 35.30 35.60 38.80 47.65 48.25 51.30 

23 36.20 36.55 39.70 48.90 49.35 52.45 

24 37.15 37.30 40.55 50.10 50.65 53.85 

25 37.90 38.25 42.05 51.35 51.75 55.10 

26 38.85 39.00 43.00 52.75 53.10 56.30 

27 39.90 40.05 44.15 54.05 54.45 57.75 

28 40.85 40.90 45.30 55.40 56.00 59.15 

29 41.80 42.10 46.40 56.70 57.30 60.85 

30 42.75 43.00 47.50 58.05 58.70 62.35 

31 43.60 43.85 48.60 59.35 60.20 63.75 

32 44.55 44.90 49.65 60.70 61.50 65.30 

33 45.60 45.95 50.80 62.05 62.95 66.80 

34 46.45 47.00 51.95 63.35 64.25 68.40 

35 47.40 48.10 53.25 64.25 65.65 69.95 

GUARANTEED DAY-DEFINITE WITHIN TWO TO SIX DAYS

UPS StandardTM to Canada

Notes: Delivery times may vary by origin 

and destination postal code.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments originating 

in the 48 contiguous states.

– For a multiple-package UPS Standard shipment, 

the minimum charge will be based on an average 

weight of 15 pounds per package.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– For larger packages, additional charges may apply. 

Refer to pages 27 and 28 for more information.

– A Non-Resident Importer (NRI) account allows 

all duties, taxes and brokerage fees to be billed 

to the U.S. shipper. Refer to page 137 for further 

explanation. If you have any questions about 

NRI, contact your UPS representative.

– To determine the rate for international multiplepackage shipments, refer to page 94.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time 

commitments or to request a pickup.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 172 of 232 Pg ID 172
106

S T A N D A R D L I S T R A T E S

Export

Zones 51 52 53 54 55 56

36 Lbs. $48.25 $49.00 $54.40 $65.70 $67.00 $71.60 

37 49.35 50.15 55.65 67.05 68.45 73.15 

38 50.25 51.10 56.80 68.20 69.75 74.85 

39 51.35 52.15 57.70 69.30 71.15 76.40 

40 52.25 53.30 59.00 70.60 72.50 78.05 

41 53.15 54.35 60.00 71.80 73.85 79.65 

42 54.00 55.35 61.00 72.85 75.30 81.20 

43 55.00 56.20 62.10 74.10 76.70 82.95 

44 55.75 57.10 62.85 75.10 78.00 84.45 

45 56.75 58.05 64.05 76.45 79.40 86.20 

46 57.65 59.10 65.15 77.55 80.75 87.20 

47 58.55 60.05 66.15 78.75 82.25 89.05 

48 59.35 61.05 67.10 79.95 83.75 90.65 

49 60.35 61.90 68.00 81.05 84.60 91.80 

50 61.35 62.90 69.20 82.30 86.10 93.35 

52 63.20 64.40 70.95 84.05 88.10 96.15 

54 64.95 65.80 72.70 85.70 90.75 98.20 

56 66.50 67.20 74.30 87.45 93.15 100.95 

58 67.80 68.30 76.10 89.20 95.60 103.60 

60 69.50 69.60 77.70 90.80 98.10 106.20 

62 70.75 70.90 79.15 92.75 100.50 108.90 

64 71.75 71.90 80.80 94.45 103.00 111.50 

66 72.30 72.85 82.35 96.00 105.30 114.00 

68 73.55 73.90 83.90 97.75 107.80 116.70 

70 74.70 74.75 85.55 99.65 110.00 119.45 

72 76.25 76.45 87.20 101.30 112.35 123.15 

74 77.45 78.20 89.15 103.30 114.80 126.70 

76 78.55 79.95 90.90 105.60 117.45 130.35 

78 78.90 80.90 91.85 106.50 118.75 132.40 

80 79.90 82.70 93.50 109.00 121.30 135.60 

82 80.35 84.10 94.00 111.15 123.70 138.50 

84 81.15 85.40 95.40 113.20 125.80 141.20 

86 81.50 86.75 96.80 115.75 128.15 143.85 

88 82.45 88.10 98.30 117.80 130.60 146.60 

90 83.10 88.70 99.50 119.80 132.85 149.20 

GUARANTEED DAY-DEFINITE WITHIN TWO TO SIX DAYS

UPS StandardTM to Canada

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 173 of 232 Pg ID 173
S T A N D A R D L I S T R A T E S

Determining the Rate

UPS Standard to Canada 107

Zones 51 52 53 54 55 56

92 Lbs. $83.65 $90.25 $100.95 $122.15 $135.35 $151.85 

94 84.35 91.45 102.20 124.15 137.60 154.45 

96 85.05 92.85 103.85 126.30 139.85 157.10 

98 85.65 94.35 106.45 128.60 142.30 159.70 

100 86.15 95.60 108.70 130.55 144.55 162.45 

105 90.30 100.15 111.95 136.60 151.45 169.85 

110 93.50 104.95 117.00 142.50 158.30 177.10 

115 96.45 109.55 122.65 148.25 165.15 184.50 

120 99.05 114.25 127.85 154.05 171.75 191.70 

125 101.45 118.75 133.30 159.80 178.50 198.80 

130 103.65 121.95 137.80 165.55 185.10 205.90 

135 105.95 125.45 146.95 170.75 191.00 213.00 

140 108.20 128.35 151.45 176.65 197.25 219.95 

145 110.40 131.55 155.80 182.75 203.60 227.10 

150 112.70 134.65 160.25 188.60 209.25 233.90 

Export

UPS StandardTM to Canada

GUARANTEED DAY-DEFINITE WITHIN TWO TO SIX DAYS

Notes: Delivery times may vary by origin 

and destination postal code.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments originating 

in the 48 contiguous states.

– For a multiple-package UPS Standard shipment, 

the minimum charge will be based on an average 

weight of 15 pounds per package.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– For larger packages, additional charges may 

apply. Refer to pages 27 and 28 for more 

information.

– A Non-Resident Importer (NRI) account allows 

all duties, taxes and brokerage fees to be 

billed to the U.S. shipper. Refer to page 137 for 

further explanation. If you have any questions 

about NRI, contact your UPS representative.

– To determine the rate for international multiplepackage shipments, refer to page 94.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

– For packages with an actual weight of more 

than 150 pounds, refer to UPS Express Critical®

and UPS Worldwide Express FreightTM on page 9, 

Air Freight services on page 11 or Less-ThanTruckload on page 8.

*Also applies to single-package shipments with 

a dimensional weight of more than 150 pounds.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time 

commitments or to request a pickup.

UPS Standard Multiple-Package Shipments of More Than 150 Pounds*

Zones 51 52 53 54 55 56

Multiple-Package Shipments of 151 to 199 Pounds

Price Per Pound $0.75 $0.90 $1.07 $1.26 $1.40 $1.56 

Minimum Rate 112.70 134.65 160.25 188.60 209.25 233.90

Multiple-Package Shipments of 200 to 499 Pounds

Price Per Pound $0.68 $0.87 $1.01 $1.20 $1.32 $1.50 

Minimum Rate 149.25 179.10 212.93 250.74 278.60 310.44

Multiple-Package Shipments of 500 Pounds or More

Price Per Pound $0.55 $0.82 $0.97 $1.16 $1.30 $1.47 

Minimum Rate 339.32 434.13 503.99 598.80 658.68 748.50

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 174 of 232 Pg ID 174
108

S T A N D A R D L I S T R A T E S

Export

GUARANTEED DAY-DEFINITE WITHIN FOUR TO EIGHT DAYS

UPS StandardTM to Mexico

Zones 32 33 34 35 36 37 38

1 Lbs. $38.85 $39.15 $39.45 $40.00 $40.20 $40.35 $40.35 

2 41.45 41.70 42.05 42.90 43.20 43.20 43.20 

3 44.70 45.00 45.25 46.15 46.20 46.40 46.80 

4 46.20 46.50 46.80 47.65 48.05 48.75 49.35 

5 47.55 47.85 48.15 49.00 50.70 50.85 51.15 

6 49.65 49.95 50.15 51.05 52.80 52.85 53.15 

7 50.75 51.05 51.35 52.20 53.90 54.25 54.85 

8 51.85 52.15 52.45 53.30 55.00 57.35 58.10 

9 53.80 54.05 54.35 55.20 56.90 59.20 60.90 

10 55.20 55.45 55.75 56.55 58.30 60.60 62.25 

11 56.75 57.00 57.35 58.20 59.90 62.20 63.85 

12 58.35 58.65 58.95 59.75 61.50 63.75 65.50 

13 59.95 60.25 60.50 61.40 63.05 65.30 67.05 

14 61.50 61.85 62.25 62.90 64.65 66.90 68.85 

15 63.00 63.50 63.70 64.50 66.60 69.00 71.10 

16 63.45 63.85 64.10 64.95 67.35 69.90 72.05 

17 64.95 65.55 65.75 66.70 69.35 71.90 74.30 

18 65.60 66.40 66.60 67.80 70.50 73.20 75.70 

19 66.65 67.70 67.95 69.25 72.05 74.85 77.55 

20 67.60 68.65 69.00 70.45 73.35 76.20 79.15 

21 69.35 70.55 70.90 72.55 75.60 78.50 81.65 

22 71.50 72.85 73.20 74.90 78.05 81.15 84.45 

23 73.20 74.65 75.05 76.90 80.20 83.35 86.80 

24 75.00 76.45 76.95 78.85 82.35 85.65 89.25 

25 76.50 78.00 78.60 80.55 84.20 87.50 91.45 

26 77.80 79.35 80.00 82.05 85.95 89.25 93.40 

27 79.30 80.85 81.50 83.70 87.80 91.25 95.50 

28 80.70 82.35 83.15 85.40 89.70 93.15 97.65 

29 82.50 84.15 85.05 87.30 91.80 95.30 100.10 

30 82.95 84.60 85.65 88.00 92.60 96.15 101.20 

31 83.10 84.80 85.95 88.35 93.15 96.80 102.00 

32 84.20 86.10 87.30 89.85 94.70 98.45 103.75 

33 85.85 87.80 89.10 91.65 96.65 100.50 106.05 

34 87.20 89.25 90.60 93.30 98.35 102.30 108.05 

35 88.65 90.80 92.10 94.90 100.15 104.20 110.05 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 175 of 232 Pg ID 175
S T A N D A R D L I S T R A T E S

Determining the Rate

Export

GUARANTEED DAY-DEFINITE WITHIN FOUR TO EIGHT DAYS

UPS Standard to Mexico 109

UPS StandardTM to Mexico

Notes: UPS Standard to Mexico zones are based 

solely on the origin U.S. ZIP CodeTM. Delivery 

times may vary by origin and destination.

Service may not be broadly available in UPS 

shipping solutions in January 2013. For more 

details on selecting this service, please contact 

your UPS representative.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments from the 

U.S., billed to a U.S. UPS account number.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

– For a multiple-package UPS Standard shipment, 

the minimum charge will be based on an average weight of 15 pounds per package.

Call 1-800-782-7892 or visit ups.com® for guarantee details, service availability and delivery 

time commitments.

Zones 32 33 34 35 36 37 38

36 Lbs. $90.15 $92.25 $93.85 $96.75 $102.00 $106.15 $112.20 

37 92.70 94.85 96.50 99.25 104.20 108.00 113.50 

38 95.20 97.35 99.00 101.80 106.75 110.60 116.10 

39 96.80 99.00 100.65 103.40 108.40 112.25 117.75 

40 98.10 100.35 102.00 104.75 109.70 113.55 119.10 

41 99.90 102.15 103.75 106.50 111.45 115.35 120.90 

42 101.55 103.75 105.40 108.15 113.10 116.95 122.40 

43 102.50 104.70 106.35 109.10 114.10 117.90 123.45 

44 103.20 105.35 107.00 109.80 114.75 118.55 124.10 

45 103.60 105.75 107.40 110.15 115.10 118.95 124.50 

46 104.35 106.55 108.15 110.90 115.80 119.70 125.15 

47 106.00 108.15 109.80 112.60 117.50 121.35 126.80 

48 107.65 109.80 111.45 114.20 119.10 123.00 128.45 

49 109.30 111.45 113.10 115.80 120.75 124.55 130.00 

50 110.50 112.65 114.30 117.00 121.90 125.70 131.15 

52 113.35 115.50 117.45 120.65 125.55 129.30 134.75 

54 117.70 119.85 121.75 125.00 129.85 133.65 139.05 

56 122.25 124.35 126.25 129.45 134.30 138.05 143.40 

58 125.55 127.70 129.60 132.80 137.65 141.35 146.70 

60 128.70 130.80 132.70 135.90 140.70 144.45 149.80 

62 131.50 133.65 135.50 138.65 143.45 147.20 152.55 

64 133.50 135.65 137.75 141.45 146.75 152.10 156.90 

66 136.25 138.40 140.50 144.15 149.45 154.80 159.55 

68 139.00 141.10 143.20 146.85 152.10 157.35 162.15 

70 141.75 143.85 145.95 149.55 154.80 160.05 164.80 

72 144.45 146.50 148.60 152.25 157.50 162.70 167.40 

74 147.15 149.20 151.25 154.90 160.05 165.30 170.00 

76 148.65 150.75 152.85 157.50 162.65 168.90 173.00 

78 150.20 152.25 154.35 159.00 164.20 170.40 174.60 

80 151.60 153.70 155.80 160.45 165.60 171.75 175.95 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 176 of 232 Pg ID 176
110

S T A N D A R D L I S T R A T E S

Export

GUARANTEED DAY-DEFINITE WITHIN FOUR TO EIGHT DAYS

UPS StandardTM to Mexico

Notes: UPS Standard to Mexico zones are based 

solely on the origin U.S. ZIP CodeTM. Delivery 

times may vary by origin and destination.

Service may not be broadly available in UPS 

shipping solutions in January 2013. For more 

details on selecting this service, please contact 

your UPS representative.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments from the 

U.S., billed to a U.S. UPS account number.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

– For packages with an actual weight of more 

than 150 pounds, refer to UPS Express Critical®

and UPS Worldwide Express FreightTM on 

page 9, Air Freight services on page 11 

or Less-Than-Truckload on page 8.

– For a multiple-package UPS Standard shipment, 

the minimum charge will be based on an average weight of 15 pounds per package.

*Also applies to single-package shipments with 

a dimensional weight of more than 150 pounds.

Call 1-800-782-7892 or visit ups.com® for guarantee details, service availability and delivery 

time commitments.

Zones 32 33 34 35 36 37 38

82 Lbs. $153.25 $155.30 $157.35 $162.00 $167.05 $173.25 $177.30 

84 155.80 157.80 159.90 164.50 169.55 175.65 179.75 

86 158.35 160.35 162.45 166.95 172.05 178.15 182.20 

88 160.80 162.80 164.85 169.40 174.45 180.50 184.55 

90 163.35 165.45 167.45 171.90 176.85 183.15 186.90 

92 166.15 168.10 170.10 174.30 179.10 185.40 189.15 

94 168.90 170.70 172.75 176.70 181.45 187.65 191.50 

96 171.20 172.90 175.05 178.70 183.20 189.45 193.30 

98 173.40 174.80 177.05 180.50 184.95 191.10 195.10 

100 175.95 177.00 179.60 182.70 187.05 193.25 197.30 

105 182.75 183.90 186.15 189.15 193.35 199.55 203.55 

110 190.00 191.00 192.75 195.60 199.85 206.10 210.30 

115 195.30 196.55 198.40 201.05 205.40 211.75 215.90 

120 201.05 202.10 204.05 206.50 211.05 217.50 221.85 

125 206.70 207.80 209.85 212.00 216.60 223.05 227.40 

130 212.25 213.60 215.70 217.55 222.15 228.60 233.00 

135 217.80 219.40 221.50 223.10 227.65 234.10 238.50 

140 223.65 225.45 227.60 228.90 233.40 239.60 244.15 

145 229.75 231.85 234.00 235.00 239.50 245.65 250.30 

150 235.80 238.15 240.45 241.00 245.55 251.65 256.35 

UPS Standard Multiple-Package Shipments of More Than 150 Pounds*

Zones 32 33 34 35 36 37 38

Multiple-Package Shipments of 151 to 199 Pounds

Price Per Pound $1.57 $1.59 $1.60 $1.61 $1.64 $1.68 $1.71 

Minimum Rate 235.80 238.15 240.45 241.00 245.55 251.65 256.35

Multiple-Package Shipments of 200 Pounds or More

Price Per Pound $1.52 $1.54 $1.55 $1.56 $1.59 $1.63 $1.66 

Minimum Rate 304.00 308.00 310.00 312.00 318.00 326.00 332.00

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 177 of 232 Pg ID 177
Determining the Rate

Taking Control of Your Import Costs 111

Enjoy freedom from currency 

fluctuations with UPS import rates. 

UPS keeps things simple with published, easy-to-use import rates fixed 

in U.S. dollars.*

Billing Options

Bill your account or another party’s 

with Import Freight Collect and 

Third Party Billing. Import Freight 

Collect offers freedom from currency 

fluctuations with published rates 

fixed in U.S. dollars, so you’ll know 

exactly how much your shipment 

will cost. Our import rates work the 

same way as our export rates and 

your account number stays the same.

UPS Import Control®

With UPS Import Control you can 

control your import shipments by 

preparing the label and commercial 

invoice and sending them to the 

exporter. Labels and commercial 

invoices can be forwarded to the 

exporter in another country by e-mail 

or they can be sent with a UPS driver 

with a pickup dispatch. With this service you can control which account is 

billed for transportation and duties and 

taxes, the service level and shipment 

options, the commodity description 

and the value of goods entered in the 

invoice. Refer to page 140 for more 

information on UPS Import Control.

Routing Form

Another option for importers is the use 

of the Routing Form to instruct your 

international business partners to ship 

to you using your UPS account number. 

This form can be found and printed 

from the Support tab at ups.com®.

Visibility

U.S. importers can take further control of 

imports with Quantum View Manage®. 

Quantum View Manage provides tools 

specifically designed to assist you with 

customs clearance and compliance. 

Refer to page 152 for more information.

*Import rates are otherwise subject to change

independent of currency fluctuations.

Taking Control of Your Import Costs 

Import

UPS TradeAbility® is a suite of information-based services providing 

harmonizer, landed cost and compliance tools. Visit ups.com/tradeability

for more information.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 178 of 232 Pg ID 178
112

Use the Worldwide Zone Chart starting on page 114 to determine the origin zone 

for the international service option you’ve selected.

An Extended Area Surcharge may apply to certain origins within a country. 

Extended Area origins are subject to change. For the most current information, 

refer to ups.com/rates or call 1-800-782-7892.

Determine the Zone

Import

UPS Worldwide Express Plus®, UPS Worldwide Express NA1®, 

UPS Worldwide Express®, UPS Worldwide Express FreightTM, 

UPS Worldwide Saver® and UPS Worldwide Expedited®

1. For UPS Worldwide Expedited, refer to page 82 to determine whether your 

destination state is classified as West or East.

2. Locate the origin country on the Worldwide Zone Chart beginning on page 114.

3. Locate the zone for UPS Worldwide Express Plus, 

UPS Worldwide Express NA1, UPS Worldwide Express, 

UPS Worldwide Express Freight, UPS Worldwide Saver 

or UPS Worldwide Expedited. (To determine whether 

UPS Worldwide Express Plus service is available to your 

address in the U.S., refer to ups.com/rates or call 

1-800-782-7892.) The service is not available when 

a zone number is not shown in the appropriate column.

Examples:

For a UPS Worldwide Express Plus shipment from England to the U.S., the zone is 951.

For a UPS Worldwide Express NA1 or UPS Worldwide Express shipment from England 

to the U.S., the zone is 951.

For a UPS Worldwide Express Freight shipment from England to the U.S., the zone is 451.

For a UPS Worldwide Saver shipment from El Salvador to the U.S., the zone is 456.

For a UPS Worldwide Expedited shipment from England to Los Angeles, California, 

the zone is 681.

For a UPS Worldwide Expedited shipment from El Salvador to Buffalo, New York, 

the zone is 656.

*UPS Worldwide Express NA1 service is available from this country.

†For shipments from South America to Dade 

or Broward County, Florida, use zone:

– 971 for UPS Worldwide Express

– 471 for UPS Worldwide Express Freight

– 471 for UPS Worldwide Saver

– 671 for UPS Worldwide Expedited

For shipments from the Caribbean to Dade 

or Broward County, Florida, use zone:

– 970 for UPS Worldwide Express

– 470 for UPS Worldwide Express Freight

– 470 for UPS Worldwide Saver 

– 670 for UPS Worldwide Expedited

Origin Zones

Express

Plus Express ExpressFreight

Saver

(Express)

Expedited

WEST EAST

Egypt/EG 955 955 455 685 655

El Salvador/SV† 956 956 456 686 656

England (United Kingdom)*/GB 951 951 451 451 681 651

PACKAGE

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 179 of 232 Pg ID 179
Determining the Rate

Determine the Zone 113

Note: UPS Standard 

from Mexico zones 

are based solely on the 

destination U.S. ZIP Code.

Determine the Zone

Import

UPS 3 Day Select® from Canada and UPS StandardTM from Canada

1. Refer to page 117 to locate your state in the left column on the Zone Chart.

2. Choose the appropriate origin province of the shipment.

3. Locate the zone for either UPS 3 Day Select or UPS Standard. Neither UPS 3 Day Select nor 

UPS Standard is available when a zone number is not shown in the appropriate column.

Examples:

For a UPS 3 Day Select shipment from 

Alberta to Michigan, the zone is 477.

For a UPS Standard shipment from 

British Columbia to Minnesota, 

the zone is 380.

UPS StandardTM from Mexico

1. Locate the destination ZIP CodeTM within the ranges provided 

on the Mexico Zone Chart on page 118.

2. Locate the zone for UPS Standard from Mexico to your destination

in the United States.

3. UPS Standard from Mexico is not available to Alaska, Hawaii

or Puerto Rico.

Example:

For a UPS Standard shipment from Mexico to destination ZIP Code

14732, the zone is 366.

Origin Province

Alberta

British Columbia

Manitoba

Saskatchewan

Destination

State

3 Day Select

Zone

Standard

Zone

3 Day Select

Zone

Standard

Zone

Michigan 477 380 476 378

Minnesota 477 380 475 376

Destination ZIP Code Standard Zone

00400-00599 367

01000-03999 367

04000-04999 368

05000-08999 367

10000-14699 367

14700-14799 366

14800-14999 367

15000-16899 366

16900-17299 367

17300-17499 366

17500-19999 367

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 180 of 232 Pg ID 180
114

Origin Zones

Express

Plus Express Express

Freight

Saver

(Express)

Expedited

WEST EAST

Afghanistan/AF 958 958 458

Aland Islands/AX 953 953 453

Albania/AL 958 958 458

Algeria/DZ 958 958 458

American Samoa/AS 958 958 458

Angola/AO 958 958 458

Anguilla/AI† 952 952 452

Antigua and Barbuda/AG† 952 952 452

Argentina/AR† 956 956 456 456 686 656

Armenia/AM 958 958 458

Aruba/AW† 952 952 452

Australia/AU 954 954 454 454 684 654

Austria/AT 953 953 453 453 683 653

Azerbaijan/AZ 958 958 458

Azores (Portugal)/PT 953 953 453 683 653

Bahamas/BS† 952 952 452

Bahrain/BH 955 955 455 685 655

Bangladesh/BD 961 961 461

Barbados/BB† 952 952 452

Belarus/BY 958 958 458

Belgium*/BE 951 951 451 451 681 651

Benin/BJ 958 958 458

Bermuda/BM† 952 952 452

Bhutan/BT 961 961 461

Bolivia/BO† 956 956 456

Bonaire/AN† 952 952 452

Bosnia/BA 958 958 458

Botswana/BW 958 958 458

Brazil/BR† 956 956 456 456 686 656

British Virgin Islands/VG† 952 952 452

Brunei/BN 955 955 455

Bulgaria/BG 957 957 457 687 657

Burkina Faso/BF 958 958 458

Burundi/BI 958 958 458

Cambodia/KH 958 958 458

Cameroon/CM 958 958 458

Canada/CA

For UPS 3 Day Select® and UPS StandardTM

zones, refer to page 117.

91 91 491 491 61 61

Canary Islands (Spain)/ES 953 953 453

Cape Verde/CV 958 958 458

Origin Zones

Express

Plus Express Express

Freight

Saver

(Express)

Expedited

WEST EAST

Cayman Islands/KY† 952 952 452

Central African Republic/CF 958 958 458

Chad/TD 958 958 458

Channel Islands Guernsey/GG, Jersey/JE 953 953 453 683 653

Chile/CL† 956 956 456 686 656

China, People’s Republic of/CN 962 962 462 462 692 662

Colombia/CO† 956 956 456 456 686 656

Comoros/KM 958 958 458

Congo, Democratic Republic of/CD 958 958 458

Congo, Republic of/CG 958 958 458

Costa Rica/CR† 956 956 456 456 686 656

Côte d’Ivoire (Ivory Coast)/CI 958 958 458

Croatia/HR 958 958 458

Curaçao/AN† 952 952 452

Cyprus/CY 955 955 455

Czech Republic/CZ 957 957 457 457 687 657

Denmark/DK 953 953 453 453 683 653

Djibouti/DJ 958 958 458

Dominica/DM† 952 952 452

Dominican Republic/DO† 952 952 452 452 682 652

Ecuador/EC† 956 956 456 456 686 656

Egypt/EG 955 955 455 685 655

El Salvador/SV† 956 956 456 686 656

England (United Kingdom)*/GB 951 951 451 451 681 651

Equatorial Guinea/GQ 958 958 458

Eritrea/ER 958 958 458

Estonia/EE 957 957 457 687 657

Ethiopia/ET 958 958 458

Fiji/FJ 958 958 458

Finland/FI 953 953 453 453 683 653

France/FR 951 951 451 451 681 651

French Polynesia/PF 958 958 458

Gabon/GA 958 958 458

Gambia/GM 958 958 458

Georgia/GE 958 958 458

Germany*/DE 951 951 451 451 681 651

Ghana/GH 958 958 458

Gibraltar/GI 958 958 458

Great Britain (United Kingdom)*/GB 951 951 451 451 681 651

Greece/GR 953 953 453 683 653

Worldwide Zone Chart

Import

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 181 of 232 Pg ID 181
Determining the Rate

Worldwide Zone Chart 115

Origin Zones

Express

Plus Express Express

Freight

Saver

(Express)

Expedited

WEST EAST

Grenada/GD† 952 952 452

Guadeloupe/GP† 952 952 452

Guam/GU 954 954 454

Guatemala/GT† 956 956 456 686 656

Guernsey/GG 953 953 453 683 653

Guinea/GN 958 958 458

Guinea-Bissau/GW 958 958 458

Guyana/GY† 956 956 456

Haiti/HT† 952 952 452

Holland (Netherlands)/NL 951 951 451 451 681 651

Honduras/HN† 956 956 456 686 656

Hong Kong/HK 959 959 459 459 689 659

Hungary/HU 957 957 457 457 687 657

Iceland/IS 958 958 458

India/IN 961 961 461 461 691 661

Indonesia/ID 954 954 454 684 654

Iraq/IQ 958 958 458 688 658

Ireland, Republic of/IE 951 951 451 451 681 651

Israel/IL 955 955 455 685 655

Italy/IT 951 951 451 451 681 651

Ivory Coast (Côte d’Ivoire)/CI 958 958 458

Jamaica/JM† 952 952 452

Japan/JP 963 963 463 463 693 663

Jersey/JE 953 953 453 683 653

Jordan/JO 955 955 455

Kazakhstan/KZ 958 958 458

Kenya/KE 958 958 458

Korea, South/KR 959 959 459 459 689 659

Kuwait/KW 955 955 455 685 655

Kyrgyzstan/KG 958 958 458

Laos/LA 958 958 458

Latvia/LV 957 957 457 687 657

Lesotho/LS 958 958 458

Liberia/LR 958 958 458

Libya/LY 958 958 458

Liechtenstein/LI 953 953 453 683 653

Lithuania/LT 957 957 457 687 657

Origin Zones

Express

Plus Express Express

Freight

Saver

(Express)

Expedited

WEST EAST

Luxembourg/LU 951 951 451 681 651

Macau/MO 954 954 454 684 654

Macedonia (FYROM)/MK 958 958 458

Madagascar/MG 958 958 458

Madeira (Portugal)/PT 953 953 453 683 653

Malawi/MW 958 958 458

Malaysia/MY 954 954 454 454 684 654

Mali/ML 958 958 458

Malta/MT 958 958 458

Martinique/MQ† 952 952 452

Mauritania/MR 958 958 458

Mauritius/MU 958 958 458

Mayotte/YT 958 958 458

Mexico/MX

For UPS StandardTM zones, refer to page 118.

94 94 494 494 64 64

Moldova, Republic of/MD 958 958 458

Monaco/MC 951 951 451 451 681 651

Mongolia/MN 958 958 458

Montenegro/ME 958 958 458

Montserrat/MS† 952 952 452

Morocco/MA 958 958 458

Mozambique/MZ 958 958 458

Namibia/NA 958 958 458

Nepal/NP 961 961 461

Netherlands (Holland)*/NL 951 951 451 451 681 651

Netherlands Antilles/AN† 952 952 452

New Caledonia/NC 958 958 458

New Zealand/NZ 954 954 454 684 654

Nicaragua/NI† 956 956 456 686 656

Niger/NE 958 958 458

Nigeria/NG 958 958 458

Northern Ireland (United Kingdom)/GB 951 951 451 451 681 651

Northern Mariana Islands/MP 958 958 458

Norway/NO 953 953 453 453 683 653

Oman/OM 955 955 455 685 655

Pakistan/PK 961 961 461

Panama/PA† 956 956 456 686 656

Worldwide Zone Chart

Import

An Extended Area Surcharge may apply to 

certain origins within a country. Extended Area 

origins are subject to change. For the most 

current information, refer to ups.com/rates 

or call 1-800-782-7892.

– To learn more about international shipping 

and country-specific regulations, visit 

ups.com/importexport. For UPS Worldwide 

Express FreightTM, call the International 

Customer Service Center at 1-800-782-7892.

– To determine landed costs, screen for denied 

parties, and use other trade tools, visit 

ups.com/tradeability or call the International 

Customer Service Center at 1-800-782-7892.

*UPS Worldwide Express NA1® service is available 

from this country.

†For shipments from South America to Dade 

or Broward County, Florida, use zone: 

– 971 for UPS Worldwide Express®

– 471 for UPS Worldwide Express Freight 

– 471 for UPS Worldwide Saver® 

– 671 for UPS Worldwide Expedited®

For shipments from the Caribbean to Dade 

or Broward County, Florida, use zone: 

– 970 for UPS Worldwide Express 

– 470 for UPS Worldwide Express Freight 

– 470 for UPS Worldwide Saver 

– 670 for UPS Worldwide Expedited

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 182 of 232 Pg ID 182
116

Origin Zones

Express

Plus Express Express

Freight

Saver

(Express)

Expedited

WEST EAST

Paraguay/PY† 956 956 456

Peru/PE† 956 956 456 686 656

Philippines/PH 959 959 459 459 689 659

Poland/PL 957 957 457 457 687 657

Portugal/PT 953 953 453 683 653

Qatar/QA 955 955 455 685 655

Réunion/RE 958 958 458

Romania/RO 957 957 457 687 657

Rota (Northern Mariana Islands)/MP 958 958 458

Russia/RU 957 957 457

Rwanda/RW 958 958 458

Saba/AN† 952 952 452

Saipan (Northern Mariana Islands)/MP 958 958 458

Samoa/WS 958 958 458

San Marino/SM 951 951 451 451 681 651

Saudi Arabia/SA 955 955 455 685 655

Scotland (United Kingdom)/GB 951 951 451 451 681 651

Senegal/SN 958 958 458

Serbia/RS 958 958 458

Seychelles/SC 958 958 458

Sierra Leone/SL 958 958 458

Singapore/SG 954 954 454 454 684 654

Slovakia/SK 957 957 457 687 657

Slovenia/SI 957 957 457 687 657

South Africa/ZA 957 957 457

Spain/ES 953 953 453 453 683 653

Sri Lanka/LK 961 961 461

St. Barthélemy (Guadeloupe)/GP† 952 952 452

St. Christopher (St. Kitts and Nevis)/KN† 952 952 452

St. Croix (U.S. Virgin Islands)/VI† 952 952 452

St. Eustatius/AN† 952 952 452

St. John (U.S. Virgin Islands)/VI† 952 952 452

St. Kitts and Nevis/KN† 952 952 452

St. Lucia/LC† 952 952 452

St. Maarten/AN† 952 952 452

Origin Zones

Express

Plus Express Express

Freight

Saver

(Express)

Expedited

WEST EAST

St. Martin (Guadeloupe)/GP† 952 952 452

St. Thomas (U.S. Virgin Islands)/VI† 952 952 452

St. Vincent and the Grenadines/VC† 952 952 452

Suriname/SR† 956 956 456

Swaziland/SZ 958 958 458

Sweden/SE 953 953 453 453 683 653

Switzerland/CH 953 953 453 453 683 653

Taiwan/TW 954 954 454 454 684 654

Tajikistan/TJ 958 958 458

Tanzania/TZ 958 958 458

Thailand/TH 954 954 454 454 684 654

Tinian (Northern Mariana Islands)/MP 958 958 458

Togo/TG 958 958 458

Tortola (British Virgin Islands)/VG† 952 952 452

Trinidad and Tobago/TT† 952 952 452

Turkey/TR 955 955 455 685 655

Turkmenistan/TM 958 958 458

Turks and Caicos Islands/TC† 952 952 452

Uganda/UG 958 958 458

Ukraine/UA 958 958 458

Union Island 

(St. Vincent and the Grenadines)/VC†

952 952 452

United Arab Emirates/AE 955 955 455 685 655

United Kingdom*/GB 951 951 451 451 681 651

Uruguay/UY† 956 956 456

U.S. Virgin Islands/VI† 952 952 452

Uzbekistan/UZ 958 958 458

Vatican City (Italy)/VA 951 951 451 451 681 651

Venezuela/VE† 956 956 456 686 656

Vietnam/VN 954 954 454 684 654

Virgin Gorda (British Virgin Islands)/VG† 952 952 452

Wales (United Kingdom)/GB 951 951 451 451 681 651

Yemen/YE 955 955 455

Zambia/ZM 958 958 458

Zimbabwe/ZW 958 958 458

Worldwide Zone Chart

Import

An Extended Area Surcharge may apply to 

certain origins within a country. Extended Area 

origins are subject to change. For the most 

current information, refer to ups.com/rates 

or call 1-800-782-7892.

– To learn more about international shipping 

and country-specific regulations, visit 

ups.com/importexport. For UPS Worldwide 

Express FreightTM, call the International 

Customer Service Center at 1-800-782-7892.

– To determine landed costs, screen for denied 

parties, and use other trade tools, visit 

ups.com/tradeability or call the International 

Customer Service Center at 1-800-782-7892.

*UPS Worldwide Express NA1® service is available 

from this country.

†For shipments from South America to Dade 

or Broward County, Florida, use zone: 

– 971 for UPS Worldwide Express®

– 471 for UPS Worldwide Express Freight 

– 471 for UPS Worldwide Saver® 

– 671 for UPS Worldwide Expedited®

For shipments from the Caribbean to Dade 

or Broward County, Florida, use zone: 

– 970 for UPS Worldwide Express 

– 470 for UPS Worldwide Express Freight 

– 470 for UPS Worldwide Saver 

– 670 for UPS Worldwide Expedited

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 183 of 232 Pg ID 183
Determining the Rate

UPS 3 Day Select and UPS Standard Zone Chart 117

SHIPMENTS FROM CANADA

UPS 3 Day Select® and UPS StandardTM Zone Chart

Import

Origin Province

Alberta

British Columbia

Manitoba

Saskatchewan

New Brunswick

Newfoundland

Nova Scotia

Ontario

Prince Edward Island

Quebec

Destination

State

3 Day Select

Zone

Standard

Zone

3 Day Select

Zone

Standard

Zone

3 Day Select

Zone

Standard

Zone

Alabama 477 380 477 380 476 378

Alaska – – – – – –

Arizona 476 378 476 378 477 380

Arkansas 477 380 476 378 476 378

California 476 378 477 380 477 380

Colorado 476 378 476 378 477 380

Connecticut 477 380 476 378 475 376

Delaware 477 380 476 378 475 376

District of Columbia 477 380 476 378 475 376

Florida 477 380 477 380 476 378

Georgia 477 380 477 380 476 378

Hawaii – – – – – –

Idaho 475 376 476 378 477 380

Illinois 477 380 476 378 476 378

Indiana 477 380 476 378 476 378

Iowa 477 380 475 376 476 378

Kansas 477 380 476 378 476 378

Kentucky 477 380 476 378 476 378

Louisiana 477 380 477 380 476 378

Maine 477 380 476 378 475 376

Maryland 477 380 476 378 475 376

Massachusetts 477 380 476 378 475 376

Michigan 477 380 476 378 475 376

Minnesota 477 380 475 376 476 378

Mississippi 477 380 477 380 476 378

Missouri 477 380 476 378 476 378

Montana 475 376 475 376 477 380

Nebraska 476 378 475 376 476 378

Nevada 476 378 476 378 477 380

New Hampshire 477 380 476 378 475 376

New Jersey 477 380 476 378 475 376

New Mexico 476 378 476 378 477 380

New York 477 380 476 378 475 376

North Carolina 477 380 477 380 476 378

North Dakota 476 378 475 376 476 378

Ohio 477 380 476 378 475 376

Oklahoma 477 380 476 378 476 378

Oregon 475 376 476 378 477 380

Pennsylvania 477 380 476 378 475 376

Rhode Island 477 380 476 378 475 376

South Carolina 477 380 477 380 476 378

South Dakota 476 378 475 376 476 378

Tennessee 477 380 476 378 476 378

Texas 477 380 477 380 477 380

Utah 476 378 476 378 477 380

Vermont 477 380 476 378 475 376

Virginia 477 380 476 378 476 378

Washington 475 376 476 378 477 380

West Virginia 477 380 476 378 475 376

Wisconsin 477 380 475 376 476 378

Wyoming 476 378 475 376 477 380

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 184 of 232 Pg ID 184
118

SHIPMENTS FROM MEXICO

UPS StandardTM Zone Chart

Import

Destination ZIP Code Standard Zone

00400-00599 367

01000-03999 367

04000-04999 368

05000-08999 367

10000-14699 367

14700-14799 366

14800-14999 367

15000-16899 366

16900-17299 367

17300-17499 366

17500-19999 367

20000-21799 366

21800-21999 367

22000-28699 366

28700-28999 365

29000-29599 366

29600-29699 365

29700-29799 366

29800-29899 365

29900-29999 366

30000-31299 365

31300-31499 366

31500-32699 365

32700-33499 366

33500-33899 365

33900-33999 366

34100-34199 366

34200-34699 365

34700-34999 366

35000-36499 365

36500-36699 364

36700-36899 365

36900-36999 364

37000-37599 365

37600-37699 366

37700-38699 365

38700-38799 364

38800-38899 365

38900-39699 364

39700-40999 365

41000-41299 366

Destination ZIP Code Standard Zone

41300-41499 365

41500-41899 366

42000-42799 365

43000-45999 366

46000-46299 365

46300-46899 366

46900-46999 365

47000-47099 366

47100-47299 365

47300-47399 366

47400-47999 365

48000-49999 366

50000-52099 365

52100-52199 366

52200-52899 365

53000-53799 366

53800-53899 365

53900-56099 366

56100-56199 365

56200-56799 366

57000-57199 365

57200-57299 366

57300-57399 365

57400-59399 366

59400-59699 367

59700-59799 366

59800-59999 367

60000-60899 366

60900-60999 365

61000-61199 366

61200-64799 365

64800-64899 364

64900-65599 365

65600-65999 364

66000-66699 365

66700-66799 364

66800-66999 365

67000-67399 364

67400-67799 365

67800-67999 364

68000-69399 365

Destination ZIP Code Standard Zone

70000-70599 364

70600-70699 363

70700-72299 364

72300-72499 365

72500-73299 364

73300-73399 362

73400-74999 364

75000-75499 363

75500-75599 364

75600-76499 363

76500-76599 362

76600-77799 363

77800-78499 362

78500-78599 363

78600-78999 362

79000-79499 364

79500-79799 363

79800-79999 364

80000-82099 365

82100-82199 366

82200-82399 365

82400-83499 366

83500-83599 367

83600-83799 366

83800-83899 367

84000-84499 366

84500-84599 365

84600-84799 366

85000-86399 365

86400-86499 366

86500-87599 365

87700-88599 364

88900-93899 366

93900-96099 367

96100-96199 366

97000-97899 367

97900-97999 366

98000-98699 367

98800-99499 367

Locate your destination ZIP CodeTM within the ranges provided to determine the UPS Standard zone.

Notes:

– UPS Standard from Mexico zones are based solely on the destination U.S. ZIP Code.

– An Extended Area Surcharge may apply to certain destinations within a country. 

Extended Area destinations are subject to change. For the most current information, 

refer to ups.com/rates or call 1-800-782-7892.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 185 of 232 Pg ID 185
Determining the Rate

Shipment Pricing 119

Shipment Pricing

Import

Shipment pricing is advantageous because rates are based on the total weight of a shipment, not the sum of the rates for each 

package in a shipment.

What Qualifies

1. The shipment consists of multiple 

packages, using the same service, 

shipped on the same day to a single 

consignee.

2. For shipments processed with

WorldShip®, UPS Internet Shipping, 

UPS CampusShip®, the UPS Developer 

Kit or a UPS Ready® solution that 

supports full international service, 

or a UPS Worldwide Services Waybill.

What Does Not Qualify

Shipment pricing does not apply to 

Express Envelopes, the UPS 10 KG Box®

or the UPS 25 KG Box®; they are each 

considered separate shipments.

Rates

Rates are based on the total billable 

weight of all packages in the shipment. 

Compare each package’s actual weight 

to its dimensional weight. The greater 

of the two is the billable weight and 

should be used to calculate the rate. 

For multiple-package shipments, total 

the billable weight of all packages 

in the shipment. Refer to pages 27

and 28 for instructions on calculating 

dimensional weight.

If the payer of the shipping charges is 

located in the origin country, the shipment will be charged the export rate 

(Origin Country Export Rates). When 

the payer of the shipping charges is 

located in the destination country, 

the shipment will be charged the import 

rate (Destination Country Import Rates). 

If the destination country does not have 

import rates, the shipment will be 

charged the export rate (Origin Country 

Export Rates). When the payer of the 

shipping charges is located in a third 

country (neither origin nor destination 

country), the shipment will be charged 

the Origin Country Export Rates, except 

as otherwise agreed to by UPS and the 

contracting party.

Unless otherwise specified at the time 

of shipping, shipping charges are billed 

to the shipper. In the event of nonpayment by consignee or third party, 

the charges are billed to the shipper. 

Refer to pages 136 and 156 for more 

information on billing options.

For shipments weighing 150 pounds or 

less, locate the rate for the total weight 

of the shipment on the appropriate 

rate chart.

To determine the rate for a shipment 

weighing more than 150 pounds, 

multiply the total weight (rounded to 

the next whole pound) by the appropriate price per pound as shown under 

the shipment weight designations 

above 150 pounds. The amount billed 

will be the result of this calculation or 

the minimum rate shown, whichever 

is greater.

For a multiple-package UPS Standard 

shipment, the minimum charge will 

be based on an average weight of 15 

pounds per package.

All rates for UPS international services, 

except UPS Standard from Canada, 

include in-house customs brokerage. 

For more information on customs 

brokerage for import shipments, 

refer to pages 144 to 149.

UPS Worldwide Express Plus®, UPS Worldwide Express NA1®, 

UPS Worldwide Express®, UPS Worldwide Saver®, UPS Worldwide Expedited®, 

UPS 3 Day Select® from Canada and UPS StandardTM

Useful Information – International Shipping

UPS TradeAbility® 

Harmonizer, landed cost and compliance tools Visit ups.com/tradeability

Import/Export Support

Information on international shipping and trade Visit ups.com/international

Shipping Forms

Import/export documents

Visit ups.com/intl_forms

or refer to pages 35 and 36

International Customer Service

Information regarding international shipments Call 1-800-782-7892

UPS Import Control®

Take control of your imports Visit ups.com/importing

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 186 of 232 Pg ID 186
120

S T A N D A R D L I S T R A T E S

Zones 91 94 951 952 953 954 955 956 957 958 959 961 962 963 970 971

Letter* $41.90 $39.10 $68.40 $53.90 $75.90 $54.70 $83.60 $52.60 $77.70 $86.50 $54.60 $55.80 $48.40 $75.50 $50.40 $51.50 

1 Lbs. 58.50 45.10 83.70 69.30 101.80 71.90 111.00 68.40 97.40 113.60 75.90 73.80 65.60 98.60 66.40 66.60 

2 64.70 47.00 86.90 70.40 105.40 75.30 140.70 85.50 115.00 142.10 79.20 82.90 75.80 110.70 68.80 78.30 

3 77.30 59.40 113.60 95.10 135.00 101.50 193.00 108.90 146.90 197.00 107.40 106.50 104.10 145.60 91.20 91.30 

4 84.30 64.80 127.00 105.80 149.50 111.20 219.40 124.60 162.50 231.70 118.60 119.20 119.80 161.10 102.90 105.60 

5 92.80 70.10 140.90 116.50 163.90 122.40 248.60 142.90 178.80 261.50 131.50 132.10 131.70 177.20 114.30 118.50 

6 103.40 75.40 152.70 127.10 180.30 133.50 280.10 159.30 196.20 291.80 143.90 144.60 146.60 194.50 123.50 128.90 

7 108.00 80.20 162.30 137.40 194.70 145.10 308.30 176.10 214.10 321.20 155.30 156.00 160.50 212.20 134.00 141.20 

8 116.10 83.00 174.50 149.30 206.90 157.10 337.60 193.00 231.20 350.10 168.40 169.90 173.40 229.10 144.20 151.20 

9 121.70 88.20 184.70 157.10 220.80 169.40 365.30 209.20 246.10 378.70 181.60 183.30 187.10 243.90 151.60 163.50 

10 129.00 92.40 193.70 168.90 237.70 183.40 395.10 224.40 263.90 411.70 194.90 196.70 200.40 261.50 165.30 172.40 

Zones 91 94 951 952 953 954 955 956 957 958 959 961 962 963 970 971

1 Lbs. $65.50 $48.80 $109.70 $75.30 $127.30 $86.00 $135.10 $85.30 $129.50 $142.40 $88.00 $90.90 $83.70 $129.90 $73.90 $76.10 

2 74.10 55.50 124.30 90.50 145.40 101.80 165.80 102.40 147.40 173.00 104.20 107.30 96.70 147.40 88.80 90.60 

3 82.50 62.00 137.10 101.00 160.30 117.60 195.80 118.70 166.10 205.80 118.60 122.90 110.00 163.70 99.10 101.70 

4 90.50 67.10 153.80 111.50 177.80 133.30 226.10 135.60 182.80 237.30 130.70 135.30 123.20 179.80 109.40 112.20 

5 98.50 72.60 166.10 122.00 197.50 148.40 255.60 153.00 198.40 268.50 142.60 147.40 135.40 195.50 119.70 121.80 

6 106.90 77.30 179.10 131.50 211.30 163.50 285.00 169.90 214.80 298.70 155.40 161.50 149.40 211.00 129.00 132.40 

7 111.30 81.60 189.10 141.60 224.60 178.70 314.80 186.70 231.20 329.50 167.30 173.90 163.10 226.80 138.90 144.60 

8 118.50 85.80 199.00 151.50 241.20 191.40 343.20 201.50 248.90 358.30 180.10 187.20 176.50 241.80 148.60 154.50 

9 125.30 90.60 208.90 161.30 258.00 204.30 371.20 216.70 265.30 388.30 191.60 199.20 190.30 255.00 158.20 166.00 

10 134.00 95.70 218.00 171.10 272.90 217.20 400.50 231.70 281.80 420.40 202.40 210.50 203.70 270.00 167.80 175.80 

11 140.20 98.70 227.80 180.40 287.40 229.00 422.00 243.00 296.00 445.20 214.90 223.30 216.10 282.70 176.90 183.90 

12 142.30 103.00 236.90 189.70 300.80 238.70 447.00 254.60 311.80 470.00 225.10 233.90 229.00 296.70 186.00 192.40 

13 151.00 107.90 246.10 199.20 316.50 252.80 469.00 265.90 329.00 494.70 234.50 243.80 242.50 310.70 195.30 200.90 

14 159.40 111.60 255.20 208.10 330.70 264.70 491.40 277.30 344.60 518.80 245.80 255.50 255.60 324.80 204.10 212.90 

15 164.90 115.80 263.50 217.40 346.20 279.20 513.40 288.60 360.00 544.00 254.60 264.30 268.80 339.80 213.20 223.40 

16 169.60 121.30 271.70 226.20 361.20 288.30 535.00 298.30 377.40 564.50 263.40 273.80 282.60 354.10 221.80 234.10 

17 175.50 125.20 280.80 235.10 375.80 301.10 557.40 308.60 392.80 586.80 270.00 280.70 295.00 368.50 230.50 242.60 

18 180.60 129.10 289.10 244.00 390.00 311.80 573.80 318.30 407.50 605.60 277.60 288.50 308.00 382.30 239.30 254.20 

19 185.60 131.20 297.30 252.80 405.00 323.40 595.20 326.60 423.10 628.10 285.40 295.90 321.00 397.00 247.90 263.70 

20 191.40 135.00 304.40 261.70 419.50 338.10 616.10 336.50 434.30 646.70 293.30 304.40 335.20 408.90 256.60 274.00 

GUAR ANTEED ONE OR T WO DAYS BY 10:30 A .M. OR 12:00 P.M.

UPS Worldwide Express®

Import

The rates listed in the charts below and on pages 121 and 122 apply to UPS Worldwide Express Plus®, UPS Worldwide Express NA1® and UPS Worldwide 

Express. UPS Worldwide Express NA1 provides overnight delivery from select European business centers for the rate shown. 

UPS Worldwide Express Plus guarantees early morning time-definite delivery, typically by 8:30 a.m. The published rate is $40.00 more than the rate 

shown for the appropriate UPS Worldwide Express rate.

Letter/Document

Non-document

UPS Worldwide Express Plus

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 187 of 232 Pg ID 187
S T A N D A R D L I S T R A T E S

Determining the Rate

UPS Worldwide Express 121

Notes: Delivery times may vary by origin 

and destination postal code.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments to the U.S., 

billed to a U.S. UPS account number.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– To determine the rate for international multiplepackage shipments, refer to page 119.

*The Letter rate applies only to documents, 

correspondence and electronic media shipments 

of no commercial value sent in an Express 

Envelope. Express Envelopes containing items 

other than those listed above are subject to 

the rate corresponding to the weight of the 

Express Envelope. Express Envelopes are not 

recommended for shipments of electronic media 

containing sensitive personal information.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability and delivery 

time commitments.

Zones 91 94 951 952 953 954 955 956 957 958 959 961 962 963 970 971

21 Lbs. $195.10 $138.90 $313.70 $270.20 $434.30 $346.80 $635.70 $346.50 $448.90 $667.20 $300.30 $312.00 $344.80 $423.00 $265.00 $282.90 

22 199.80 142.70 320.80 279.20 447.60 357.80 652.90 355.80 463.90 687.90 308.50 320.60 355.80 437.00 273.80 291.60 

23 204.60 147.10 328.80 287.40 461.90 371.50 667.70 363.40 475.30 704.30 315.90 328.40 367.30 450.80 281.80 297.90 

24 208.20 152.80 338.00 296.00 474.70 381.20 681.60 371.90 490.00 720.80 323.60 336.40 378.00 461.20 290.20 306.30 

25 212.30 155.80 346.00 304.30 488.80 390.00 697.70 383.70 501.30 737.20 330.00 342.90 393.30 473.30 298.40 316.20 

26 217.30 160.20 352.80 313.30 502.60 403.80 718.00 393.50 520.10 753.70 338.10 350.70 406.00 488.00 307.20 324.10 

27 220.90 164.60 362.10 322.00 516.10 415.10 733.80 401.10 533.70 770.20 347.40 361.00 417.20 500.80 315.70 332.40 

28 225.70 169.00 370.10 330.50 530.90 426.40 749.20 409.20 547.00 786.60 354.60 368.50 427.70 513.30 324.10 340.30 

29 230.00 173.40 376.80 338.90 542.70 437.70 764.20 419.20 559.10 803.10 362.60 376.80 442.70 524.60 332.30 348.30 

30 234.50 177.70 384.80 347.40 553.90 449.10 778.90 428.00 570.90 821.90 370.10 384.70 450.30 535.70 340.60 356.10 

31 238.80 179.40 392.80 355.20 563.90 460.20 794.30 437.40 581.30 838.40 379.40 394.40 460.80 545.40 348.30 363.30 

32 243.40 183.20 399.30 362.90 573.90 471.00 809.80 447.00 590.30 854.80 391.30 406.80 469.60 553.90 355.80 371.00 

33 247.60 186.60 404.50 370.70 582.90 482.40 825.10 457.80 599.00 868.90 398.50 415.00 481.10 562.00 363.50 377.20 

34 254.60 190.80 411.00 378.30 590.80 488.90 840.00 464.80 607.20 885.40 406.60 422.70 490.80 570.60 370.90 384.80 

35 257.60 193.80 418.50 386.00 599.00 499.10 855.10 473.60 614.20 901.70 406.90 422.90 498.60 579.30 374.60 391.00 

36 260.50 197.10 425.50 393.80 608.00 508.30 870.50 482.60 621.50 918.30 417.30 433.70 508.70 585.70 385.10 399.60 

37 263.30 201.20 432.20 401.60 614.90 518.00 885.60 492.10 628.40 934.70 427.00 444.70 517.90 594.40 392.80 407.30 

38 266.60 204.90 438.80 409.20 626.10 529.40 900.90 501.20 636.20 959.50 432.40 449.40 527.50 605.40 399.10 414.20 

39 270.30 208.60 445.30 417.00 632.90 539.60 916.80 510.70 643.40 967.70 443.10 460.60 538.10 614.00 406.10 421.50 

40 272.80 212.20 451.90 424.80 642.00 550.50 931.70 519.10 650.50 984.10 449.20 468.20 546.90 620.40 413.20 428.70 

41 277.00 215.80 458.30 432.20 652.50 560.70 946.70 528.00 664.30 1,000.50 459.30 477.50 558.70 628.90 421.30 435.60 

42 279.30 219.50 464.70 439.80 660.70 571.30 961.90 537.00 671.40 1,019.90 465.00 484.60 566.30 637.40 429.30 442.80 

43 283.20 223.20 471.10 446.90 666.40 584.80 977.40 545.90 679.40 1,033.50 473.90 492.60 575.90 646.10 436.40 450.10 

44 285.70 226.80 477.50 455.20 677.00 596.60 992.60 555.70 686.20 1,052.90 481.70 500.60 585.60 654.60 442.70 456.80 

45 288.80 230.80 483.90 461.80 682.60 607.80 1,007.20 564.70 694.10 1,066.30 488.80 508.00 597.40 665.70 449.90 464.00 

46 292.90 234.30 490.30 471.60 690.80 618.70 1,027.20 573.90 707.50 1,082.90 496.50 516.00 609.60 674.30 455.90 470.30 

47 296.20 238.10 494.90 479.00 698.90 629.90 1,047.10 582.30 715.40 1,099.20 505.80 524.20 616.80 680.30 462.00 476.80 

48 298.70 241.60 503.20 485.60 709.60 640.40 1,062.10 591.70 723.00 1,115.80 512.80 534.50 624.30 691.50 469.10 484.50 

49 301.70 244.40 507.60 491.40 717.80 651.80 1,077.80 600.80 730.10 1,132.20 518.50 545.20 636.70 697.40 475.40 490.30 

50 305.40 247.80 515.90 499.20 723.30 662.50 1,091.60 609.00 738.00 1,148.60 526.00 555.60 647.90 708.70 482.60 497.80 

52 314.00 257.40 528.70 513.40 739.60 684.40 1,121.10 627.40 758.70 1,192.80 542.50 569.20 672.50 723.20 496.80 512.60 

54 321.60 267.10 539.50 529.30 755.80 706.60 1,156.00 643.90 776.70 1,214.40 562.90 588.30 688.70 740.30 510.80 527.00 

56 329.20 275.20 552.30 543.80 772.10 727.80 1,186.30 662.10 794.50 1,247.30 578.80 604.40 711.30 757.30 524.40 541.10 

58 336.90 285.00 565.00 558.10 788.40 748.60 1,217.30 680.00 811.50 1,280.30 594.90 620.50 733.90 774.50 537.90 555.00 

60 344.40 294.80 577.80 572.40 804.70 769.50 1,244.20 696.70 828.10 1,313.20 614.20 636.70 758.80 794.70 551.60 569.00 

GUAR ANTEED ONE OR T WO DAYS BY 10:30 A .M. OR 12:00 P.M.

UPS Worldwide Express®

Import

Non-document

UPS Worldwide Express Plus guarantees early morning time-definite delivery, typically by 8:30 a.m. The published rate is $40.00 more than the rate 

shown for the appropriate UPS Worldwide Express rate.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 188 of 232 Pg ID 188
122

S T A N D A R D L I S T R A T E S

Zones 91 94 951 952 953 954 955 956 957 958 959 961 962 963 970 971

62 Lbs. $351.40 $302.70 $589.80 $586.40 $820.40 $790.40 $1,275.20 $713.00 $844.90 $1,346.10 $634.60 $652.80 $771.40 $807.70 $565.40 $583.50 

64 359.50 310.50 604.10 604.90 836.20 811.10 1,307.90 729.20 862.90 1,379.00 650.60 669.00 795.30 826.70 579.20 597.90 

66 366.70 318.50 613.90 614.40 855.00 830.00 1,348.00 747.80 879.40 1,419.50 664.70 685.10 819.10 839.50 588.90 612.30 

68 375.00 326.60 628.20 628.40 867.70 848.60 1,370.60 770.20 896.20 1,444.80 679.10 701.30 840.90 855.60 602.90 625.60 

70 384.30 336.10 640.30 642.40 886.70 868.00 1,407.90 781.40 912.90 1,477.70 698.70 717.40 860.80 874.80 616.80 640.00 

72 392.40 345.10 652.40 656.40 899.20 890.50 1,444.70 794.80 930.70 1,510.70 718.20 737.00 883.20 890.90 630.90 654.60 

74 400.00 353.40 664.50 670.40 914.90 912.60 1,475.90 815.60 946.30 1,543.60 731.90 749.70 906.50 906.90 644.50 668.80 

76 407.60 362.10 676.50 684.40 930.70 933.80 1,506.90 827.40 964.20 1,576.40 750.30 765.90 926.00 923.00 658.20 683.10 

78 415.50 371.30 688.70 700.50 946.40 955.00 1,523.50 838.90 981.90 1,616.30 766.10 786.00 947.20 935.40 671.30 688.60 

80 423.70 380.50 698.20 712.40 962.10 976.30 1,554.90 860.00 998.90 1,642.30 782.30 798.20 968.20 954.90 685.40 702.90 

82 433.70 389.90 712.10 725.10 969.40 997.90 1,585.40 869.00 1,016.10 1,668.30 799.90 810.40 989.60 967.20 699.00 717.10 

84 442.20 397.10 723.40 730.40 981.90 1,017.80 1,600.20 878.10 1,033.20 1,700.20 817.10 822.50 1,010.80 987.00 712.30 730.70 

86 450.20 406.00 732.00 743.10 996.30 1,037.40 1,630.50 887.20 1,051.30 1,720.30 828.50 834.60 1,031.80 992.10 726.40 744.70 

88 458.60 411.70 743.30 748.50 1,005.20 1,056.30 1,660.40 897.60 1,068.50 1,752.80 843.90 851.70 1,053.50 997.20 733.90 758.50 

90 466.60 421.00 754.60 757.60 1,013.10 1,066.40 1,691.80 908.00 1,085.70 1,789.10 862.30 868.30 1,073.40 1,009.30 741.30 769.90 

92 475.00 430.00 768.70 764.80 1,022.60 1,077.60 1,722.10 914.80 1,103.10 1,815.50 880.70 886.90 1,095.10 1,025.50 751.40 780.80 

94 482.40 438.00 780.00 776.80 1,031.20 1,084.20 1,753.00 923.60 1,112.00 1,841.70 889.80 898.50 1,106.40 1,033.80 763.20 792.40 

96 490.60 445.90 789.60 784.40 1,040.10 1,090.70 1,763.70 934.80 1,133.40 1,868.00 899.60 908.50 1,120.70 1,053.60 772.00 806.60 

98 498.40 455.10 801.20 795.30 1,048.70 1,100.00 1,797.90 942.00 1,154.30 1,904.90 907.70 924.50 1,132.40 1,073.10 787.70 819.70 

100 506.20 462.80 815.60 811.70 1,058.00 1,112.70 1,823.70 953.10 1,171.50 1,915.70 915.30 936.80 1,144.00 1,089.10 794.90 833.40 

105 528.50 484.80 858.70 852.50 1,110.30 1,166.90 1,912.70 998.50 1,230.00 2,010.90 960.60 981.20 1,190.90 1,143.40 832.30 867.90 

110 551.20 507.60 899.70 892.70 1,162.80 1,220.70 1,996.30 1,045.90 1,286.70 2,104.60 1,005.80 1,025.40 1,245.70 1,196.10 868.80 901.70 

115 573.40 530.40 939.70 930.70 1,215.50 1,275.90 2,084.70 1,092.80 1,330.90 2,198.60 1,048.50 1,071.00 1,293.70 1,237.20 906.50 940.10 

120 595.80 548.40 979.70 971.10 1,265.20 1,320.90 2,174.80 1,139.70 1,375.40 2,292.00 1,091.70 1,115.10 1,340.60 1,278.70 945.40 980.40 

125 617.90 566.30 1,020.40 1,011.40 1,316.20 1,375.60 2,263.20 1,185.60 1,420.30 2,386.80 1,136.30 1,160.60 1,382.80 1,320.40 991.60 1,017.80 

130 640.00 587.20 1,061.20 1,051.70 1,368.60 1,423.40 2,352.00 1,232.90 1,464.50 2,481.30 1,177.90 1,203.10 1,425.50 1,361.50 1,031.10 1,054.10 

135 663.00 607.90 1,101.10 1,092.10 1,420.20 1,475.90 2,441.40 1,279.50 1,508.40 2,576.10 1,217.70 1,247.20 1,468.00 1,402.20 1,070.70 1,091.40 

140 684.50 629.90 1,141.80 1,132.10 1,463.70 1,528.80 2,530.60 1,326.60 1,552.70 2,670.20 1,260.30 1,287.10 1,510.70 1,443.50 1,110.00 1,129.40 

145 707.10 650.90 1,182.40 1,172.50 1,513.50 1,582.30 2,619.20 1,374.20 1,596.40 2,764.30 1,304.30 1,327.10 1,556.20 1,491.40 1,149.60 1,166.30 

150 729.20 671.30 1,222.80 1,212.60 1,562.40 1,634.60 2,707.80 1,421.90 1,640.30 2,856.10 1,348.70 1,372.40 1,604.60 1,542.80 1,173.70 1,204.60 

GUAR ANTEED ONE OR T WO DAYS BY 10:30 A .M. OR 12:00 P.M.

UPS Worldwide Express®

Import

Notes: Delivery times may vary by origin 

and destination postal code.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments to the U.S., 

billed to a U.S. UPS account number.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

– For packages with an actual weight of more 

than 150 pounds, refer to UPS Express Critical®

and UPS Worldwide Express FreightTM on page 

10 or Air Freight services on page 11.

*To determine the rate for international multiplepackage shipments, refer to page 119.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability and delivery 

time commitments.

UPS Worldwide Express Multiple-Package Shipments of More Than 150 Pounds* (non-pallet)

Zones 91 94 951 952 953 954 955 956 957 958 959 961 962 963 970 971

Price Per 

Pound $4.86 $4.47 $8.15 $8.08 $10.42 $10.90 $18.05 $9.48 $10.94 $19.04 $8.99 $9.15 $10.70 $10.28 $7.82 $8.03 

Minimum 

Rate 729.20 671.30 1,222.80 1,212.60 1,562.40 1,634.60 2,707.80 1,421.90 1,640.30 2,856.10 1,348.70 1,372.40 1,604.60 1,542.80 1,173.70 1,204.60 

Non-document

UPS Worldwide Express Plus guarantees early morning time-definite delivery, typically by 8:30 a.m. The published rate is $40.00 more than the rate 

shown for the appropriate UPS Worldwide Express rate.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 189 of 232 Pg ID 189
S T A N D A R D L I S T R A T E S

Determining the Rate

UPS Worldwide Express Freight 123

GUARANTEED ONE OR TWO DAYS BY END OF DAY

UPS Worldwide Express FreightTM

Import

Zones 491 494 451 452 453 454 456 457 459 461 462 463 470 471

151-999 Lbs.

(Price per Lbs.) $4.69 $4.31 $7.87 $7.78 $10.03 $10.49 $9.13 $10.53 $8.65 $8.69 $10.39 $9.87 $7.52 $9.13 

1,000 Lbs. or More

(Price per Lbs.) 4.50 4.16 7.59 7.50 9.63 10.11 8.86 9.94 8.34 8.46 9.91 9.48 7.50 8.86 

Minimum Rate 703.50 646.50 1,180.50 1,167.00 1,504.50 1,573.50 1,369.50 1,579.50 1,297.50 1,303.50 1,558.50 1,480.50 1,128.00 1,369.50 

Palletized Shipments

Door-to-Door

Non Door-to-Door: Drop-off, Hold at Location, Drop-off and Hold at Location

Zones 491 494 451 452 453 454 456 457 459 461 462 463 470 471

151-999 Lbs.

(Price per Lbs.) $4.64 $4.26 $7.82 $7.63 $9.88 $10.34 $8.98 $10.38 $8.50 $8.54 $10.24 $9.72 $7.37 $8.98 

1,000 Lbs. or More

(Price per Lbs.) 4.45 4.11 7.54 7.35 9.48 9.96 8.71 9.79 8.19 8.31 9.76 9.33 7.35 8.71

Minimum Rate 696.00 639.00 1,173.00 1,144.50 1,482.00 1,551.00 1,347.00 1,557.00 1,275.00 1,281.00 1,536.00 1,458.00 1,105.50 1,347.00

Notes: 

– Drop-off refers to shipments that are dropped off at a UPS Worldwide Express Freight Center and delivered to a designated address.

– Hold at Location refers to shipments picked up at a designated address and held at a UPS Worldwide Express Freight Center for pickup.

– Drop-off and Hold at Location refers to shipments that are dropped off and held at a UPS Worldwide Express Freight Center for pickup.

The following information applies to all services 

listed on this page.

Notes: Delivery times may vary by origin 

and destination postal code.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments to the U.S., 

billed to a U.S. UPS account number.

– Shipments over 4,400 pounds require prior 

authorization.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to page 29

for more information.

– For larger pallets, additional charges may apply. 

Refer to page 143 for more information.

To find a UPS Worldwide Express Freight Center 

near you visit “Find Locations” from the left 

side of the ups.com® homepage or call 

1-800-782-7892.

Visit ups.com or call 1-800-782-7892 for 

guarantee details, service availability, delivery 

time commitments or to request a pickup or 

drop-off. All UPS Worldwide Express Freight 

shipments require a scheduled pickup or 

drop-off using WorldShip®, UPS Internet 

Shipping, UPS CampusShip®, a UPS Ready®

solution, UPS Developer Kit, ups.com or 

by calling 1-800-782-7892

Note: Door-to-door refers to shipments picked up and delivered to addresses designated by the shipper.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 190 of 232 Pg ID 190
124

S T A N D A R D L I S T R A T E S

Zones 491 494 451 452 453 454 455 456 457 458 459 461 462 463 470 471

1 Lbs. $63.20 $47.00 $105.80 $72.50 $122.50 $82.80 $130.90 $82.10 $124.70 $136.70 $84.70 $86.30 $80.50 $124.70 $68.70 $71.30 

2 71.50 53.40 119.90 87.10 140.00 98.00 160.70 98.60 141.90 166.00 100.30 101.90 92.90 141.50 82.30 87.00 

3 79.60 59.70 132.30 97.20 154.30 113.20 189.70 114.30 159.90 197.50 114.20 116.70 105.70 157.10 92.70 97.90 

4 87.30 64.60 148.50 107.30 171.20 128.30 219.10 130.50 176.00 227.80 125.80 128.50 118.40 172.60 101.70 108.40 

5 95.00 69.90 160.20 117.40 190.10 142.90 247.70 147.30 191.00 257.70 137.10 140.00 130.10 187.60 111.40 118.00 

6 103.10 74.40 172.80 126.60 203.40 157.40 276.20 163.60 206.80 286.70 149.60 153.40 143.50 202.50 121.40 128.20 

7 107.40 78.50 182.40 136.30 216.20 172.00 305.10 179.70 222.60 316.30 161.10 165.20 156.70 217.70 132.40 140.10 

8 114.30 82.60 192.00 145.80 232.20 184.30 332.60 194.00 239.60 343.90 173.40 177.80 169.60 232.10 142.20 149.80 

9 120.90 87.20 201.50 155.30 248.40 196.70 359.80 208.60 255.40 372.70 184.50 189.20 182.80 244.80 150.70 160.80 

10 129.30 92.10 210.30 164.70 262.80 209.10 388.20 223.10 271.30 403.50 194.90 199.90 195.70 259.20 159.50 170.30 

11 135.20 95.00 219.80 173.70 276.70 220.50 409.00 234.00 285.00 427.30 206.90 212.10 207.60 271.30 168.20 178.20 

12 137.30 99.10 228.60 182.60 289.60 229.80 433.20 245.10 300.20 451.20 216.70 222.20 220.00 284.80 176.20 186.60 

13 145.70 104.70 237.40 191.80 304.70 243.40 454.60 256.00 316.80 474.90 225.80 231.60 233.00 298.20 184.00 194.70 

14 153.80 107.40 246.20 200.40 318.40 254.90 476.30 267.00 331.80 498.00 236.70 242.70 245.60 311.80 194.50 206.20 

15 159.10 111.50 254.20 209.30 333.30 268.80 497.60 277.90 346.60 522.20 244.80 251.00 258.30 326.20 202.60 216.60 

16 163.60 116.80 263.00 217.80 347.80 277.60 518.60 287.20 363.40 541.90 253.60 260.10 271.50 339.90 211.10 227.00 

17 169.30 120.50 270.90 226.40 361.80 289.90 540.30 297.10 378.20 563.30 260.00 266.60 283.40 353.70 219.00 235.30 

18 174.20 124.30 278.90 234.90 375.50 300.20 556.20 307.00 392.40 581.30 267.30 274.00 295.90 367.00 227.80 246.60 

19 179.10 126.30 286.80 243.40 390.00 311.40 576.90 314.50 407.40 602.90 274.20 281.10 308.40 381.10 236.30 255.70 

20 184.70 130.00 293.70 252.00 404.70 325.70 597.20 324.00 418.20 620.80 282.00 289.10 322.10 392.50 244.80 265.70 

21 188.20 133.70 302.70 260.20 418.20 333.90 616.20 333.60 432.20 640.50 289.10 296.40 331.30 406.00 252.10 274.50 

22 192.80 137.40 309.50 268.80 431.90 345.20 632.90 342.60 446.70 660.30 297.00 304.50 341.90 419.50 260.00 282.80 

23 197.40 141.60 317.20 276.70 444.80 359.20 647.20 349.90 457.70 676.10 304.20 311.90 352.90 432.70 267.80 289.00 

24 200.90 147.10 326.10 285.00 457.10 367.00 660.70 358.10 471.80 691.90 311.60 319.50 363.20 442.70 275.40 297.10 

25 204.80 150.00 333.80 293.00 472.80 375.50 676.30 369.50 482.70 707.70 317.60 325.70 377.90 454.30 284.10 306.70 

Zones 491 494 451 452 453 454 455 456 457 458 459 461 462 463 470 471

Letter* $40.50 $38.30 $67.00 $52.80 $74.40 $53.50 $81.00 $51.10 $75.30 $81.60 $53.20 $54.30 $47.30 $73.20 $49.40 $50.40 

1 Lbs. 57.40 43.90 81.50 67.10 99.20 70.20 102.60 66.40 95.00 103.70 73.00 71.00 64.40 95.60 62.10 64.80 

2 63.40 45.50 84.80 67.60 101.10 71.60 129.80 83.00 112.60 129.30 76.50 80.10 74.20 108.50 65.90 75.70 

3 75.50 57.70 108.80 92.90 131.60 95.80 187.30 105.10 142.80 189.00 102.80 103.30 102.00 141.50 87.30 87.90 

4 82.40 63.10 124.50 102.30 145.40 106.60 215.00 120.80 157.50 224.10 113.70 114.20 117.40 156.10 98.60 102.90 

5 90.70 68.40 138.00 112.60 160.00 118.50 243.60 139.00 173.10 252.50 126.30 126.90 129.00 171.50 110.20 116.00 

6 101.10 72.60 149.00 124.10 176.70 130.00 274.30 154.70 189.90 284.30 138.40 139.00 142.30 188.20 120.20 126.00 

7 105.50 77.40 158.40 134.70 190.60 142.20 302.20 171.20 206.80 313.20 150.10 150.80 155.70 204.90 130.40 137.90 

8 112.80 80.80 170.20 144.30 202.80 153.90 330.80 187.90 223.30 342.90 162.20 163.60 168.40 221.30 141.10 147.50 

9 118.90 85.30 180.10 153.40 216.30 166.00 357.90 203.50 237.50 370.70 174.80 176.40 181.60 235.30 148.40 159.50 

10 126.30 89.60 189.30 162.70 232.60 179.70 387.10 218.60 254.70 401.60 187.90 189.60 194.60 252.40 158.10 164.40 

GUARANTEED ONE OR TWO DAYS BY END OF DAY

UPS Worldwide Saver®

Import

Letter/Document

Non-document

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 191 of 232 Pg ID 191
S T A N D A R D L I S T R A T E S

Determining the Rate

UPS Worldwide Saver 125

Notes: Delivery times may vary by origin 

and destination postal code.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments to the U.S., 

billed to a U.S. UPS account number.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– To determine the rate for international multiplepackage shipments, refer to page 119.

*The Letter rate applies only to documents, 

correspondence and electronic media shipments 

of no commercial value sent in an Express 

Envelope. Express Envelopes containing items 

other than those listed above are subject to the 

rate corresponding to the weight of the Express 

Envelope. Express Envelopes are not recommended for shipments of electronic media 

containing sensitive personal information.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability and delivery 

time commitments.

Zones 491 494 451 452 453 454 455 456 457 458 459 461 462 463 470 471

26 Lbs. $209.60 $154.20 $340.40 $301.70 $486.10 $388.80 $695.90 $378.90 $500.80 $723.50 $324.90 $333.10 $390.10 $468.40 $291.60 $308.60 

27 213.10 158.50 349.40 310.00 498.70 399.70 711.20 386.20 513.90 739.30 334.50 342.90 400.90 480.70 298.60 313.60 

28 217.80 162.70 357.10 318.20 511.20 410.60 726.20 394.00 526.70 755.10 341.40 350.00 411.00 492.70 306.10 321.10 

29 221.90 166.90 363.60 326.30 522.60 421.50 740.70 403.60 538.40 770.90 349.10 357.90 425.40 503.60 313.60 328.80 

30 226.20 171.10 371.30 334.50 533.40 432.40 755.00 412.10 549.70 789.00 356.40 365.40 432.70 514.20 320.20 336.00 

31 230.40 172.70 379.00 342.00 543.00 443.30 769.90 421.20 559.70 804.80 365.30 374.60 442.80 523.50 326.60 342.80 

32 234.80 176.40 385.30 349.40 552.60 454.10 785.00 430.40 568.40 820.60 376.80 386.40 451.20 531.70 333.70 350.00 

33 238.90 179.60 390.30 356.90 561.30 466.40 799.80 440.80 576.80 834.10 383.70 394.20 462.30 539.50 342.50 355.80 

34 245.60 183.70 396.60 364.30 568.90 472.70 814.20 447.60 584.70 849.90 391.50 401.50 471.60 547.70 349.40 363.10 

35 248.50 186.60 403.80 371.70 576.80 482.70 828.90 456.00 591.40 865.60 391.80 401.70 479.10 556.10 355.10 369.00 

36 251.30 189.80 410.60 379.20 585.50 491.50 843.80 464.70 598.50 881.50 401.80 412.00 488.80 562.20 365.10 377.20 

37 254.00 193.70 417.00 386.70 592.10 501.00 858.50 473.80 605.10 897.30 411.20 422.40 497.70 570.60 372.30 384.50 

38 257.20 197.30 423.40 394.00 602.90 512.00 873.30 482.60 612.60 921.10 416.40 426.90 506.90 581.10 378.20 390.90 

39 260.80 200.80 429.70 401.50 609.40 521.90 888.70 491.80 619.50 928.90 426.70 437.50 517.10 589.40 384.80 397.60 

40 263.20 204.30 436.00 409.00 618.20 532.20 903.20 499.80 626.40 944.70 432.50 444.70 525.50 595.50 391.60 404.50 

41 267.30 207.80 442.20 416.20 628.30 542.30 917.70 508.40 639.70 960.40 442.30 453.60 536.90 603.70 399.40 411.10 

42 269.50 211.30 448.40 423.50 636.20 552.60 932.40 517.10 646.50 979.10 447.70 460.30 544.20 611.90 407.00 417.90 

43 273.20 214.90 454.60 430.30 641.70 565.60 947.50 525.70 654.20 992.10 456.30 467.90 553.40 620.20 413.50 424.90 

44 275.70 218.40 460.70 438.30 651.90 577.00 962.20 535.10 660.80 1,010.70 463.80 475.50 562.70 628.40 419.70 431.30 

45 278.60 222.20 466.90 444.70 657.30 588.00 976.30 543.80 668.40 1,023.60 470.70 482.60 574.10 639.00 426.40 437.80 

46 282.60 225.60 473.10 454.10 665.20 598.20 995.70 552.60 681.30 1,039.50 478.10 490.20 585.80 647.30 434.60 443.70 

47 285.80 229.20 477.50 462.80 673.00 609.10 1,014.90 560.70 688.90 1,055.20 487.00 497.90 592.70 653.00 442.10 449.90 

48 288.20 232.60 485.50 467.60 683.30 619.40 1,029.50 569.80 696.20 1,071.10 493.80 507.70 599.90 663.80 448.90 457.30 

49 291.10 235.30 489.80 473.20 691.20 630.40 1,044.70 578.50 703.00 1,086.90 499.30 517.90 611.80 669.50 454.80 462.80 

50 294.70 238.60 497.80 480.70 696.50 640.80 1,058.10 586.40 710.60 1,102.60 506.50 527.80 622.60 680.30 461.70 469.90 

52 303.00 247.80 510.10 494.40 712.20 661.80 1,086.70 604.10 730.60 1,145.00 522.40 540.70 646.20 694.20 475.30 483.90 

54 310.30 257.20 520.60 509.70 727.80 683.50 1,120.50 620.00 747.90 1,165.80 542.00 558.80 661.80 710.60 488.70 497.30 

56 317.60 265.00 532.90 523.60 743.50 703.90 1,149.90 637.60 765.10 1,197.40 557.30 574.10 683.50 727.00 501.90 510.60 

58 325.10 274.40 545.20 537.40 759.20 724.10 1,179.90 654.80 781.40 1,229.00 572.80 589.40 705.20 743.50 514.60 524.00 

60 332.30 283.80 557.50 551.20 774.90 744.30 1,206.00 670.90 797.40 1,260.60 591.40 604.80 729.20 762.90 527.80 537.00 

62 339.10 291.50 569.10 564.70 790.00 764.40 1,236.10 686.60 813.60 1,292.20 611.10 620.10 741.30 775.30 541.10 550.70 

64 346.90 299.00 582.90 582.50 805.20 784.70 1,267.90 702.20 830.90 1,323.80 626.50 635.50 764.20 793.60 554.40 564.40 

66 353.80 306.70 592.40 591.60 823.30 802.90 1,306.70 721.70 846.80 1,362.70 640.10 650.80 787.10 805.90 563.50 578.00 

68 361.80 314.50 606.20 605.10 835.50 820.80 1,328.60 742.00 863.00 1,387.00 655.20 666.20 808.10 821.30 576.90 590.60 

70 370.80 323.60 617.80 618.60 853.80 839.70 1,364.80 752.40 879.10 1,418.50 673.50 681.50 827.20 839.80 590.40 604.00 

GUARANTEED ONE OR TWO DAYS BY END OF DAY

UPS Worldwide Saver®

Import

Non-document

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 192 of 232 Pg ID 192
126

S T A N D A R D L I S T R A T E S

Zones 491 494 451 452 453 454 455 456 457 458 459 461 462 463 470 471

72 Lbs. $378.60 $332.30 $629.50 $632.10 $865.90 $861.60 $1,400.40 $765.30 $896.20 $1,450.20 $691.60 $700.10 $848.70 $855.20 $603.70 $617.90 

74 386.00 340.30 641.20 645.50 881.00 882.60 1,430.70 785.40 911.20 1,481.80 704.80 712.20 871.10 870.60 616.80 631.40 

76 393.30 348.70 652.80 659.00 896.20 903.30 1,460.70 796.70 928.50 1,513.30 722.50 727.60 889.80 886.00 629.80 644.70 

78 400.90 357.50 664.50 674.50 911.30 923.80 1,476.90 807.80 945.50 1,553.10 737.70 746.70 910.20 897.90 642.50 650.00 

80 408.80 366.40 673.70 686.00 926.50 944.20 1,507.30 828.10 961.90 1,576.60 753.30 758.20 930.40 916.70 656.00 663.60 

82 418.50 375.40 687.10 698.20 933.50 965.20 1,536.70 836.80 978.50 1,601.50 770.30 769.80 951.00 928.50 669.00 676.80 

84 426.70 382.40 698.00 703.30 945.50 984.60 1,551.20 845.60 994.90 1,632.10 786.80 781.30 971.30 947.50 681.70 689.70 

86 434.40 390.90 706.30 715.60 959.40 1,003.70 1,580.60 854.30 1,012.40 1,651.40 797.80 792.80 991.50 952.40 695.00 703.00 

88 442.50 396.40 717.20 720.80 972.60 1,017.20 1,609.60 864.30 1,028.90 1,682.60 812.60 809.10 1,012.40 957.30 707.70 716.10 

90 450.20 405.40 728.10 729.50 987.70 1,026.90 1,640.00 874.40 1,045.50 1,717.50 830.30 824.80 1,031.50 968.90 718.60 726.80 

92 458.30 414.00 741.70 736.50 996.90 1,037.70 1,669.40 880.90 1,062.20 1,742.80 848.10 842.50 1,052.30 984.40 728.50 737.00 

94 465.50 421.70 752.70 749.00 1,005.40 1,044.00 1,699.40 889.40 1,070.80 1,768.00 856.80 853.50 1,063.20 992.40 733.00 748.10 

96 473.40 429.40 761.90 755.30 1,013.90 1,050.30 1,709.90 901.20 1,091.40 1,793.20 866.30 863.00 1,076.90 1,011.40 745.60 761.40 

98 480.90 438.20 773.10 767.50 1,022.40 1,059.30 1,743.00 907.10 1,111.50 1,828.70 875.70 878.20 1,088.20 1,030.10 758.00 773.80 

100 488.40 445.60 782.70 782.40 1,034.40 1,071.50 1,768.10 917.80 1,128.10 1,839.00 887.40 889.90 1,099.30 1,045.50 770.70 786.70 

105 510.00 466.80 828.60 820.90 1,083.30 1,123.70 1,854.30 961.50 1,184.40 1,930.40 931.30 932.10 1,144.40 1,097.60 806.80 819.30 

110 531.90 488.80 868.20 859.60 1,133.80 1,175.50 1,935.20 1,007.20 1,239.00 2,020.40 975.10 974.10 1,197.10 1,148.20 842.20 851.20 

115 553.30 510.70 906.80 896.20 1,185.00 1,228.60 2,020.80 1,052.30 1,281.60 2,110.60 1,017.40 1,017.40 1,245.10 1,187.70 878.70 887.40 

120 574.90 528.10 945.40 935.10 1,233.80 1,272.00 2,108.00 1,097.50 1,324.50 2,200.30 1,051.30 1,059.30 1,292.60 1,227.50 916.60 925.50 

125 596.20 545.30 984.60 973.90 1,283.30 1,324.70 2,193.70 1,141.70 1,367.70 2,291.30 1,094.20 1,102.50 1,338.20 1,267.50 951.60 960.90 

130 617.60 565.40 1,024.00 1,012.70 1,329.50 1,370.70 2,279.80 1,187.20 1,410.30 2,382.00 1,134.30 1,142.90 1,379.30 1,307.00 987.30 995.20 

135 639.70 586.00 1,062.50 1,051.60 1,369.30 1,421.20 2,366.40 1,232.10 1,452.50 2,473.00 1,172.60 1,184.80 1,420.60 1,346.10 1,022.40 1,030.40 

140 660.50 607.40 1,101.80 1,090.20 1,409.50 1,472.20 2,452.90 1,277.50 1,495.20 2,563.30 1,213.60 1,222.70 1,461.80 1,385.70 1,060.00 1,066.40 

145 682.30 628.90 1,141.00 1,129.10 1,457.50 1,523.70 2,538.80 1,323.30 1,537.30 2,653.70 1,256.00 1,260.70 1,508.70 1,431.70 1,095.60 1,101.00 

150 703.60 646.80 1,180.00 1,167.70 1,504.50 1,574.10 2,624.70 1,369.20 1,579.60 2,741.80 1,297.70 1,303.70 1,558.50 1,481.00 1,128.40 1,137.30 

GUARANTEED ONE OR TWO DAYS BY END OF DAY

UPS Worldwide Saver®

Import

Notes: Delivery times may vary by origin 

and destination postal code.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments to the U.S., 

billed to a U.S. UPS account number.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

– For packages with an actual weight of more 

than 150 pounds, refer to UPS Express Critical®

and UPS Worldwide Express FreightTM on page 

10 or Air Freight services on page 11.

*To determine the rate for international multiplepackage shipments, refer to page 119.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability and delivery 

time commitments.

UPS Worldwide Saver Multiple-Package Shipments of More Than 150 Pounds*

Zones 491 494 451 452 453 454 455 456 457 458 459 461 462 463 470 471

Price Per 

Pound $4.69 $4.31 $7.87 $7.78 $10.03 $10.49 $17.50 $9.13 $10.53 $18.28 $8.65 $8.69 $10.39 $9.87 $7.52 $7.58 

Minimum 

Rate 703.60 646.80 1,180.00 1,167.70 1,504.50 1,574.10 2,624.70 1,369.20 1,579.60 2,741.80 1,297.70 1,303.70 1,558.50 1,481.00 1,128.40 1,137.30 

Non-document

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 193 of 232 Pg ID 193
S T A N D A R D L I S T R A T E S

Determining the Rate

UPS Worldwide Expedited 127

Zones 61 64 651/681 652/682 653/683 654/684 655/685 656/686 657/687 658/688 659/689 661/691 662/692 663/693 670 671

1 Lbs. $52.60 $40.15 $97.10 $67.70 $109.95 $69.60 $119.90 $74.90 $119.90 $119.20 $71.60 $73.60 $71.45 $110.60 $65.90 $68.40 

2 59.85 45.30 110.75 81.15 125.50 82.25 147.55 90.10 136.35 146.70 84.45 85.65 82.45 124.35 79.00 81.80 

3 66.55 50.50 121.35 90.60 138.55 94.95 164.70 104.90 153.70 173.05 95.65 96.65 93.70 137.50 89.05 93.55 

4 72.30 55.15 136.05 99.95 155.20 107.45 179.75 119.90 169.10 201.30 106.30 107.65 104.75 152.30 97.70 102.80 

5 77.05 59.75 147.40 111.50 170.40 119.65 195.10 134.75 183.35 230.45 117.55 117.55 115.05 167.20 106.80 112.15 

6 83.10 63.50 157.30 118.15 182.75 132.20 209.65 152.15 198.75 253.80 127.10 127.10 127.55 179.30 116.70 121.90 

7 88.50 67.05 166.15 127.10 192.25 144.50 225.10 165.00 213.95 279.50 137.90 139.05 139.25 190.50 126.80 132.55 

8 93.80 69.95 174.80 138.45 207.15 154.60 241.80 178.50 229.20 304.80 147.85 148.45 150.95 205.30 136.30 141.15 

9 99.35 73.45 183.15 144.60 221.10 165.90 256.20 191.95 243.05 333.40 157.90 157.90 162.60 216.95 144.60 150.05 

10 104.80 77.65 191.10 153.55 234.75 177.00 271.60 204.55 257.15 359.15 167.70 167.90 173.95 230.35 153.35 158.25 

11 109.30 81.15 200.20 161.90 247.85 185.90 286.60 215.45 271.15 375.90 176.85 176.85 185.45 243.20 161.60 166.30 

12 112.25 86.30 207.75 170.20 257.00 196.45 304.10 225.15 286.70 393.00 186.30 184.95 195.90 252.20 168.65 175.00 

13 116.45 87.45 216.20 178.50 270.90 205.85 321.80 234.80 301.25 417.55 192.00 192.00 206.90 265.80 176.10 183.85 

14 119.85 91.75 224.25 186.85 285.25 215.35 340.50 243.35 316.70 439.20 198.70 198.70 218.00 279.90 186.55 193.65 

15 122.65 94.40 231.00 194.95 299.25 225.50 359.10 253.35 332.30 464.40 205.45 206.70 229.10 293.65 194.50 202.15 

16 125.20 98.45 239.50 203.15 308.75 235.10 374.45 261.80 346.70 481.95 212.35 213.75 241.45 302.95 202.45 210.55 

17 127.60 100.65 246.30 210.90 321.40 249.55 389.95 271.25 361.05 494.35 219.85 220.05 251.15 315.40 210.15 218.55 

18 130.15 104.75 253.95 222.90 333.60 252.95 404.55 278.65 374.80 517.05 226.60 227.10 262.55 327.35 218.65 225.10 

19 132.65 107.90 261.20 231.25 346.00 266.75 419.05 292.50 388.50 530.10 233.10 235.80 273.95 339.50 226.75 233.40 

20 135.10 111.05 267.50 235.00 358.35 271.35 434.80 295.60 401.75 545.95 239.50 247.75 285.80 351.65 232.65 241.85 

21 137.60 114.20 275.70 242.95 369.15 280.80 448.30 304.05 414.50 558.00 246.65 249.10 296.65 362.25 240.40 252.10 

22 140.35 117.35 281.90 250.95 379.80 292.95 462.15 318.35 426.55 581.75 253.15 258.90 307.15 372.70 247.20 259.20 

23 144.00 121.00 288.90 258.60 395.50 305.80 476.85 327.95 437.90 601.30 260.20 267.00 319.80 388.10 253.90 266.10 

24 146.65 125.25 297.00 268.65 407.70 309.60 493.10 335.05 449.20 609.55 266.75 267.85 328.40 400.05 262.95 273.20 

25 149.75 129.25 303.45 273.65 417.80 318.70 505.30 344.35 462.65 622.30 273.95 276.90 339.00 410.00 272.85 280.90 

26 151.85 133.55 310.00 281.30 431.40 331.20 515.70 345.30 474.10 643.45 280.40 286.20 348.85 423.35 279.95 288.00 

27 154.10 136.85 318.20 289.20 445.95 336.05 527.95 353.50 487.05 651.30 287.55 296.30 358.60 437.60 286.40 295.30 

28 157.00 139.80 325.25 298.10 458.30 345.25 541.05 365.45 500.55 663.95 293.45 305.10 366.40 449.75 293.75 302.25 

29 160.35 143.20 330.50 304.50 470.40 354.40 553.75 369.90 512.50 679.15 300.70 305.80 376.10 461.60 300.85 309.70 

30 162.60 146.05 337.50 311.85 481.35 363.60 565.15 379.55 524.85 693.70 306.90 306.90 387.20 472.35 307.25 316.15 

31 165.05 148.95 345.15 321.75 491.55 374.10 576.00 390.50 536.10 706.30 313.50 316.90 396.00 482.35 313.50 325.95 

32 167.15 152.15 350.95 331.80 498.75 386.00 582.95 400.85 545.00 728.40 319.65 326.40 403.15 489.45 320.15 329.50 

33 169.35 155.10 355.40 339.55 506.55 391.05 591.95 411.05 553.50 733.40 326.65 336.60 413.00 497.10 327.25 335.25 

34 172.80 157.60 361.15 345.65 513.30 402.70 600.15 412.05 560.65 740.25 334.65 339.25 420.65 503.70 333.80 345.25 

35 175.35 160.55 367.70 346.90 521.25 414.15 609.75 417.35 567.35 761.15 342.30 344.10 429.50 511.50 339.15 351.10 

GUARANTEED DAY-DEFINITE TWO TO FIVE DAYS BY END OF DAY

UPS Worldwide Expedited®

Import

Notes: Delivery times may vary by origin 

and destination postal code.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments to the U.S., 

billed to a U.S. UPS account number.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability and delivery 

time commitments.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 194 of 232 Pg ID 194
128

S T A N D A R D L I S T R A T E S

Zones 61 64 651/681 652/682 653/683 654/684 655/685 656/686 657/687 658/688 659/689 661/691 662/692 663/693 670 671

36 Lbs. $177.85 $163.50 $373.95 $355.80 $528.70 $425.70 $618.45 $428.10 $575.05 $776.50 $351.05 $351.05 $439.40 $518.80 $347.45 $358.75 

37 180.90 167.20 379.85 360.55 538.80 436.40 628.10 439.80 581.40 788.90 357.55 359.65 446.30 528.75 356.20 365.70 

38 183.05 170.10 385.60 369.35 546.95 443.00 637.25 444.60 588.75 802.80 363.70 367.65 453.50 536.75 361.95 371.80 

39 185.70 172.55 391.40 377.40 554.80 453.15 646.45 450.45 595.50 809.00 370.00 374.00 461.20 544.45 368.20 378.10 

40 188.50 175.50 397.15 386.35 564.20 462.25 655.50 461.45 602.10 822.75 376.65 383.30 468.15 553.65 372.70 384.75 

41 191.15 178.40 402.25 394.35 571.80 473.40 670.85 471.85 614.25 836.50 383.05 386.55 477.60 561.10 381.40 391.25 

42 194.15 181.60 406.55 401.35 577.70 475.25 684.35 478.65 620.55 851.10 389.55 393.35 484.95 566.90 387.80 397.85 

43 197.20 185.00 412.30 402.05 584.00 482.65 691.80 485.25 628.50 868.60 396.05 396.05 492.25 573.10 394.35 404.55 

44 199.30 187.40 416.60 410.60 590.00 491.85 698.85 492.20 635.00 886.80 402.40 403.70 499.55 578.95 400.45 410.90 

45 201.55 191.30 422.40 415.20 594.90 501.00 704.90 499.40 641.55 901.70 408.45 408.45 507.15 583.80 406.90 417.50 

46 205.35 194.15 427.45 424.25 600.80 510.15 712.55 510.25 651.90 913.90 414.80 414.80 514.10 589.55 412.55 423.35 

47 208.30 198.00 435.20 432.40 605.95 521.00 719.15 511.25 657.50 927.80 421.30 421.30 521.70 594.65 418.30 429.20 

48 210.95 201.35 440.40 440.45 611.70 528.50 726.60 522.05 663.65 946.70 427.70 427.70 528.80 600.25 425.00 436.15 

49 213.40 203.85 444.50 443.40 617.65 537.65 734.60 532.00 670.30 965.00 434.10 435.90 536.55 606.10 430.85 442.10 

50 215.70 206.35 447.65 452.20 622.95 546.80 741.30 541.30 681.70 967.90 440.80 440.80 543.40 611.30 437.50 448.80 

52 221.65 213.85 460.65 468.95 630.90 565.10 750.00 553.50 696.60 1,008.60 447.40 448.95 559.00 619.10 449.85 463.30 

54 227.25 220.50 466.10 484.00 645.20 583.45 757.35 565.50 710.70 1,015.50 454.05 455.30 574.15 633.15 462.55 475.75 

56 233.30 228.00 476.20 492.50 657.15 601.80 763.70 581.00 717.90 1,042.95 465.00 470.00 592.40 644.85 468.25 478.55 

58 238.85 234.75 486.25 504.35 666.05 623.05 771.90 600.70 725.85 1,070.35 472.95 485.55 612.25 653.00 474.05 486.20 

60 244.40 241.85 500.25 520.80 680.25 644.30 778.70 621.10 732.90 1,110.40 485.15 501.60 629.05 670.00 479.00 497.20 

62 249.90 248.85 509.00 536.75 692.40 665.00 794.30 632.55 747.45 1,138.20 500.20 513.05 639.50 691.75 485.45 503.85 

64 256.05 255.55 520.50 554.05 709.50 683.40 801.90 652.15 755.35 1,177.15 515.95 524.85 654.75 710.05 493.45 512.20 

66 261.55 263.00 529.90 563.85 720.60 693.25 808.80 671.15 762.90 1,181.35 531.20 540.85 668.70 716.70 507.85 526.70 

68 267.55 270.65 536.20 576.15 728.85 703.05 817.25 676.30 771.00 1,233.30 545.50 550.70 682.35 728.15 522.85 541.30 

70 273.15 278.15 551.10 587.45 740.40 719.85 824.60 693.40 778.75 1,256.45 560.65 564.90 697.25 748.85 536.10 553.85 

72 278.35 284.75 558.80 604.05 759.55 732.60 832.05 701.10 786.10 1,287.35 572.05 580.20 708.70 760.90 550.90 569.25 

74 282.95 291.75 564.75 613.25 763.40 742.85 840.40 709.65 794.30 1,316.00 587.20 595.50 722.40 778.90 558.90 584.95 

76 286.85 298.55 574.25 627.25 769.80 753.30 847.90 714.65 801.85 1,317.95 602.60 611.10 734.55 787.50 567.10 596.70 

78 292.85 306.20 588.45 643.15 781.80 763.70 855.65 725.60 809.40 1,360.80 618.25 622.30 750.05 788.60 575.40 611.75 

80 297.15 312.90 596.95 654.10 793.85 780.90 863.15 730.50 824.20 1,401.85 634.05 637.25 767.15 807.90 582.85 621.90 

GUARANTEED DAY-DEFINITE TWO TO FIVE DAYS BY END OF DAY

UPS Worldwide Expedited®

Import

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 195 of 232 Pg ID 195
S T A N D A R D L I S T R A T E S

Determining the Rate

UPS Worldwide Expedited 129

Zones 61 64 651/681 652/682 653/683 654/684 655/685 656/686 657/687 658/688 659/689 661/691 662/692 663/693 670 671

82 Lbs. $301.85 $320.45 $606.10 $661.70 $804.45 $791.45 $871.05 $735.55 $832.10 $1,415.30 $643.80 $644.15 $786.00 $815.55 $591.15 $633.10 

84 305.75 325.45 611.10 662.60 804.95 809.55 878.85 742.65 840.00 1,416.55 653.25 659.30 802.60 829.95 598.60 640.80 

86 310.05 332.55 623.10 663.10 810.50 827.75 886.45 748.60 847.85 1,438.30 667.65 672.75 818.65 837.70 606.95 649.40 

88 312.60 336.40 628.30 675.75 816.00 837.80 894.15 757.00 855.80 1,478.00 680.95 680.95 837.30 845.50 614.45 657.20 

90 319.05 342.15 633.00 688.55 819.30 848.40 902.20 764.60 863.50 1,480.10 687.05 687.05 849.10 853.35 622.75 668.10 

92 323.35 348.10 637.70 696.60 821.65 860.10 909.65 774.05 870.85 1,520.80 694.90 694.90 866.25 860.55 630.30 676.60 

94 329.70 354.75 642.40 702.50 823.05 866.35 917.60 790.70 878.70 1,557.50 708.25 701.85 882.60 868.25 638.70 685.15 

96 336.15 362.15 647.15 716.35 825.45 877.55 925.15 807.40 886.50 1,560.40 713.05 706.65 898.90 876.00 646.15 692.95 

98 343.10 369.60 651.85 730.25 830.10 886.85 932.90 818.80 894.45 1,580.15 721.15 714.65 916.85 883.80 654.85 702.10 

100 349.05 376.85 657.30 735.90 835.55 903.65 940.90 829.95 902.15 1,613.65 728.90 722.35 931.05 891.55 667.75 715.55 

105 366.45 395.30 687.60 771.90 872.25 933.65 959.00 856.30 928.50 1,694.35 750.55 757.30 976.75 909.25 696.55 739.30 

110 383.00 414.05 706.30 807.20 909.95 963.00 978.30 883.40 946.85 1,775.00 771.70 778.70 1,017.50 943.40 726.30 763.65 

115 399.40 432.45 726.10 842.45 951.30 995.95 1,004.70 918.15 973.35 1,855.70 805.15 812.40 1,058.75 969.85 752.25 791.20 

120 413.55 451.05 748.00 878.50 989.00 1,033.55 1,032.30 952.85 991.95 1,936.40 830.20 830.20 1,098.20 997.15 776.75 820.30 

125 429.85 469.40 771.90 914.80 1,024.40 1,071.35 1,059.15 989.10 1,009.70 2,017.05 847.95 847.95 1,133.80 1,024.40 807.75 848.15 

130 445.35 488.15 802.70 950.85 1,052.35 1,108.65 1,085.90 1,025.70 1,037.35 2,097.75 865.30 865.30 1,153.15 1,052.35 839.55 874.70 

135 460.90 506.50 822.45 987.40 1,069.45 1,145.40 1,103.60 1,061.10 1,055.05 2,178.45 883.15 883.15 1,187.50 1,088.90 871.00 905.35 

140 476.95 524.65 840.00 1,022.70 1,087.60 1,172.35 1,123.85 1,083.65 1,082.85 2,259.10 884.85 884.85 1,223.45 1,107.40 894.35 930.05 

145 492.65 542.30 862.35 1,059.00 1,115.35 1,198.45 1,141.80 1,106.00 1,101.05 2,339.80 902.45 902.45 1,248.40 1,125.40 914.75 950.70 

150 509.30 560.20 885.00 1,094.50 1,133.10 1,225.65 1,160.70 1,128.55 1,119.15 2,420.50 918.95 919.80 1,276.50 1,143.30 935.20 971.75 

GUARANTEED DAY-DEFINITE TWO TO FIVE DAYS BY END OF DAY

UPS Worldwide Expedited®

Import

Notes: Delivery times may vary by origin 

and destination postal code.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments to the U.S., 

billed to a U.S. UPS account number.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

– For packages with an actual weight of more 

than 150 pounds, refer to UPS Express Critical®

and UPS Worldwide Express FreightTM on page 

10 or Air Freight services on page 11.

*To determine the rate for international multiplepackage shipments, refer to page 119.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability and delivery 

time commitments.

UPS Worldwide Expedited Multiple-Package Shipments of More Than 150 Pounds*

Zones 61 64 651/681 652/682 653/683 654/684 655/685 656/686 657/687 658/688 659/689 661/691 662/692 663/693 670 671

Price Per 

Pound $3.40 $3.74 $5.90 $7.30 $7.56 $8.18 $7.74 $7.53 $7.47 $16.14 $6.13 $6.14 $8.51 $7.63 $6.24 $6.48 

Minimum 

Rate 509.30 560.20 885.00 1,094.50 1,133.10 1,225.65 1,160.70 1,128.55 1,119.15 2,420.50 918.95 919.80 1,276.50 1,143.30 935.20 971.75 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 196 of 232 Pg ID 196
130

S T A N D A R D L I S T R A T E S

GUARANTEED THREE DAYS

UPS 3 Day Select® from Canada

Import

Zones 475 476 477 

1 Lbs. $34.50 $34.55 $35.65 

2 37.10 37.75 39.35 

3 39.50 41.00 42.90 

4 41.80 44.20 46.60 

5 44.25 47.55 50.00 

6 46.85 50.80 53.70 

7 49.20 54.10 57.45 

8 51.60 57.20 61.10 

9 54.00 60.40 64.75 

10 56.50 63.45 68.05 

11 58.85 66.00 71.15 

12 61.10 68.55 74.20 

13 63.55 70.90 77.00 

14 65.85 73.40 79.85 

15 68.30 75.65 82.45 

16 70.65 77.85 85.05 

17 72.85 80.15 87.60 

18 75.15 82.45 90.20 

19 77.35 84.55 92.70 

20 79.60 86.55 95.20 

21 81.75 88.25 97.20 

22 83.80 89.90 98.80 

23 85.75 91.45 100.50 

24 87.65 93.10 102.00 

25 89.65 94.60 103.50 

26 91.50 96.25 104.90 

27 93.40 97.80 106.40 

28 95.25 99.25 107.85 

29 97.05 100.80 109.30 

30 98.85 102.50 110.95 

31 100.55 103.85 112.50 

32 102.10 105.40 114.05 

33 103.45 106.85 115.60 

34 104.80 108.40 117.20 

35 106.10 109.90 118.60 

Zones 475 476 477 

36 Lbs. $107.35 $111.50 $120.15 

37 108.55 113.05 121.55 

38 109.90 114.55 123.15 

39 111.10 116.20 124.65 

40 112.30 117.60 126.20 

41 113.50 119.30 127.75 

42 114.80 120.85 129.35 

43 115.90 122.35 130.85 

44 117.15 124.05 132.35 

45 118.45 125.35 133.85 

46 119.70 126.90 135.20 

47 121.00 128.45 136.75 

48 122.30 129.85 138.40 

49 123.60 131.35 139.85 

50 124.75 132.65 141.45 

52 127.35 135.95 144.35 

54 129.85 139.00 147.25 

56 132.40 142.00 150.50 

58 135.00 145.00 153.50 

60 137.60 148.10 156.65 

62 140.30 151.25 159.70 

64 142.90 154.20 162.75 

66 145.45 157.40 165.80 

68 147.95 160.45 168.75 

70 150.60 163.35 171.95 

72 153.25 166.45 175.05 

74 155.80 169.45 177.90 

76 158.40 172.35 181.10 

78 160.90 175.50 184.05 

80 163.60 178.55 187.15 

82 166.00 181.55 190.25 

84 168.65 184.55 193.30 

86 171.35 187.70 196.20 

88 173.70 190.65 199.15 

90 176.40 193.65 202.20 

Zones 475 476 477 

92 Lbs. $178.95 $196.70 $205.10 

94 181.50 199.80 208.10 

96 183.95 202.70 211.10 

98 186.50 205.95 213.90 

100 189.15 209.05 216.85 

105 195.85 216.60 228.65 

110 202.35 224.30 240.05 

115 209.00 232.00 251.40 

120 215.50 239.65 262.70 

125 222.10 247.30 274.00 

130 228.65 254.90 285.30 

135 235.15 262.50 296.75 

140 241.65 270.10 308.00 

145 248.25 277.80 319.35 

150 254.95 285.50 330.65 

Zones 475 476 477 

Price Per

Pound $1.70 $1.90 $2.20 

Minimum

Rate 254.95 285.50 330.65 

UPS 3 Day Select from 

Canada Multiple-Package

Shipments of More

Than 150 Pounds*

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments to the 

U.S., billed to a U.S. UPS account number.

– Any fraction of a pound more than 

the weight shown in the rate chart is 

rounded up to the next listed weight.

– Dimensional weight may apply. Refer to 

pages 27 and 28 for more information.

– A Heavy Package sticker is required 

for any package weighing more than 

70 pounds. Refer to page 23 for more 

information.

– For packages with an actual weight 

of more than 150 pounds, refer 

to UPS Express Critical® and UPS 

Worldwide Express FreightTM on page 

10, Air Freight services on page 11 

or Less-Than-Truckload on page 8.

*To determine the rate for international 

multiple-package shipments, refer to 

page 119.

Visit ups.com® or call 1-800-782-7892 

for guarantee details, service availability

and delivery time commitments.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 197 of 232 Pg ID 197
S T A N D A R D L I S T R A T E S

Determining the Rate

UPS Standard from Canada 131

GUARANTEED DAY-DEFINITE WITHIN TWO TO SIX DAYS

UPS StandardTM from Canada

Import

Zones 376 378 380

36 Lbs. $41.75 $50.00 $63.75 

37 42.45 51.20 64.80 

38 43.20 52.35 66.10 

39 43.85 53.60 67.35 

40 44.65 54.75 68.60 

41 45.40 55.85 69.80 

42 46.00 56.85 71.05 

43 46.85 58.15 72.30 

44 47.65 59.35 73.55 

45 48.15 60.45 74.65 

46 49.05 61.55 75.95 

47 49.65 62.65 77.00 

48 50.35 63.75 78.15 

49 51.15 64.80 79.30 

50 52.00 65.85 80.45 

52 53.50 68.20 83.15 

54 55.15 70.65 85.75 

56 56.80 72.85 88.40 

58 58.40 75.05 90.90 

60 60.05 77.30 93.35 

62 61.65 79.40 95.85 

64 63.40 81.55 98.30 

66 65.00 83.55 100.95 

68 66.45 85.65 103.50 

70 68.15 87.65 105.85 

72 69.65 89.70 108.40 

74 71.40 91.75 110.85 

76 72.85 93.60 113.45 

78 74.15 95.50 115.85 

80 75.65 97.50 118.35 

82 77.00 99.40 120.90 

84 78.50 101.45 123.45 

86 79.90 103.20 125.95 

88 81.35 105.00 128.55 

90 82.80 106.95 131.00 

Zones 376 378 380

1 Lbs. $19.40 $19.60 $20.35 

2 20.35 20.60 21.65 

3 21.20 21.55 22.95 

4 21.75 22.65 24.40 

5 22.55 23.70 25.50 

6 23.25 24.15 26.75 

7 23.85 24.90 28.05 

8 24.60 25.95 29.35 

9 25.15 27.00 30.60 

10 25.85 28.00 31.95 

11 25.95 28.60 32.80 

12 26.45 29.70 34.10 

13 27.05 30.75 35.30 

14 27.40 31.70 36.60 

15 27.70 32.70 37.80 

16 28.45 33.55 38.90 

17 29.15 34.40 40.30 

18 29.90 35.30 41.40 

19 30.50 36.15 42.75 

20 30.90 36.85 44.00 

21 31.70 37.80 45.20 

22 32.05 38.35 46.35 

23 32.80 39.40 47.60 

24 33.35 40.05 48.75 

25 33.90 40.85 50.05 

26 34.55 41.65 51.30 

27 35.15 42.60 52.45 

28 36.00 43.45 53.80 

29 36.65 44.25 54.95 

30 37.50 44.90 56.25 

31 38.00 45.80 57.50 

32 38.90 46.70 58.70 

33 39.45 47.50 59.95 

34 40.25 48.25 61.10 

35 41.00 49.00 62.40 

Notes: Delivery times may vary by origin 

and destination postal code.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments to the U.S., 

billed to a U.S. UPS account number.

– For a multiple-package UPS Standard shipment, the minimum charge will be based on 

an average weight of 15 pounds per package.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability and delivery 

time commitments.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 198 of 232 Pg ID 198
132

S T A N D A R D L I S T R A T E S

Import

UPS StandardTM from Canada

GUARANTEED DAY-DEFINITE WITHIN TWO TO SIX DAYS

Notes: Delivery times may vary by origin 

and destination postal code.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments to the U.S., 

billed to a U.S. UPS account number.

– For a multiple-package UPS Standard shipment, the minimum charge will be based on 

an average weight of 15 pounds per package.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

– For packages with an actual weight of more 

than 150 pounds, refer to UPS Express Critical®

and UPS Worldwide Express FreightTM on 

page 10, Air Freight services on page 11 

or Less-Than-Truckload on page 8.

*To determine the rate for international 

multiple-package shipments, refer to page 

119. Charges for customs clearance are not 

included in the rate. UPS will provide Customs 

Brokerage Services, unless otherwise specified 

by the importer. Customs brokerage charges, 

duties and taxes will be billed to the importer, 

unless otherwise indicated by the shipper. 

Canada brokerage rates are available at 

ups.com/cabrokerage.

Visit ups.com® or call 1-800-782-7892 for 

guarantee details, service availability and 

delivery time commitments.

Zones 376 378 380

92 Lbs. $84.15 $108.55 $133.60 

94 85.65 110.10 136.10 

96 86.85 111.80 138.55 

98 88.30 113.35 140.95 

100 89.60 114.95 143.40 

105 91.85 117.00 147.25 

110 94.35 119.10 150.90 

115 96.75 121.20 154.50 

120 99.20 123.20 158.20 

125 101.45 125.20 161.95 

130 103.70 127.25 165.55 

135 106.00 129.40 169.25 

140 108.15 131.35 173.05 

145 110.50 133.45 176.55 

150 112.55 135.40 180.30 

UPS Standard from Canada

Multiple-Package Shipments 

of More Than 150 Pounds*

Zones 376 378 380

Price Per 

Pound $0.75 $0.90 $1.20 

Minimum 

Rate 112.55 135.40 180.30 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 199 of 232 Pg ID 199
S T A N D A R D L I S T R A T E S

Determining the Rate

UPS Standard from Mexico 133

Zones 362 363 364 365 366 367 368

1 Lbs. $32.90 $33.20 $33.55 $34.15 $34.40 $34.70 $35.05 

2 37.50 37.85 38.15 39.10 39.40 39.65 40.00 

3 41.80 42.15 42.40 43.35 43.60 43.85 44.30 

4 45.80 46.05 46.40 47.35 47.75 48.60 49.25 

5 50.15 50.50 50.80 51.75 53.60 53.95 54.30 

6 54.25 54.55 54.90 55.85 57.70 58.10 58.40 

7 55.50 55.85 56.10 57.05 58.90 59.30 59.90 

8 57.55 57.90 58.20 59.15 61.05 63.65 64.50 

9 60.05 60.40 60.75 61.75 63.65 66.10 68.05 

10 61.35 61.60 61.95 62.95 64.80 67.30 69.20 

11 63.10 63.40 63.70 64.70 66.55 69.10 71.00 

12 64.60 64.90 65.15 66.10 68.00 70.55 72.45 

13 66.00 66.30 66.65 67.55 69.45 71.95 73.85 

14 67.70 68.10 68.50 69.30 71.25 73.65 75.75 

15 69.70 70.20 70.50 71.30 73.75 76.25 78.65 

16 70.60 71.10 71.40 72.35 75.05 77.85 80.25 

17 72.65 73.40 73.65 74.75 77.65 80.45 83.20 

18 73.45 74.30 74.60 76.00 78.95 81.95 84.80 

19 75.35 76.55 76.85 78.25 81.55 84.60 87.70 

20 76.30 77.60 78.00 79.65 82.90 86.15 89.45 

21 78.35 79.75 80.15 82.00 85.50 88.70 92.25 

22 81.05 82.60 83.05 84.95 88.55 92.05 95.80 

23 82.80 84.35 84.85 86.90 90.65 94.20 98.10 

24 84.75 86.45 86.95 89.15 93.10 96.75 100.85 

25 86.50 88.20 88.75 91.05 95.20 98.95 103.35 

26 87.90 89.65 90.45 92.75 97.10 100.85 105.55 

27 89.60 91.30 92.10 94.65 99.20 103.10 108.00 

28 91.20 93.10 94.00 96.60 101.30 105.30 110.40 

29 93.20 95.05 96.05 98.70 103.65 107.70 113.10 

30 93.95 95.85 96.95 99.65 104.80 108.95 114.60 

31 95.10 97.05 98.40 101.20 106.60 110.85 116.75 

32 96.35 98.05 99.45 102.25 107.85 112.10 118.10 

33 97.95 100.15 101.60 104.60 110.25 114.65 120.95 

34 99.65 102.00 103.55 106.65 112.40 116.95 123.50 

35 101.70 104.20 105.70 108.95 114.90 119.50 126.20 

GUARANTEED DAY-DEFINITE WITHIN THREE TO SEVEN DAYS

UPS StandardTM from Mexico

Import

Notes: UPS Standard from Mexico zones are based 

solely on the destination U.S. ZIP CodeTM. Delivery 

times may vary by origin and destination.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments to the U.S., 

billed to a U.S. UPS account number.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– For a multiple-package UPS Standard shipment, 

the minimum charge will be based on an average 

weight of 15 pounds per package.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability and delivery 

time commitments.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 200 of 232 Pg ID 200
134

S T A N D A R D L I S T R A T E S

Zones 362 363 364 365 366 367 368

36 Lbs. $102.60 $105.05 $106.70 $110.00 $116.05 $120.75 $127.60 

37 107.10 109.60 111.45 114.70 120.30 124.80 131.05 

38 109.05 111.65 113.55 116.65 122.40 126.80 133.10 

39 111.00 113.55 115.35 118.60 124.25 128.70 134.95 

40 112.55 115.00 116.90 120.10 125.80 130.15 136.55 

41 114.55 117.05 118.90 122.10 127.80 132.30 138.55 

42 116.85 119.45 121.25 124.45 130.10 134.60 140.90 

43 117.50 120.10 121.95 125.05 130.80 135.15 141.60 

44 118.25 120.75 122.65 125.85 131.55 135.95 142.30 

45 120.25 122.75 124.65 127.90 133.60 138.10 144.45 

46 121.55 124.10 126.00 129.20 134.90 139.45 145.80 

47 123.45 126.00 127.95 131.05 136.85 141.25 147.75 

48 125.40 127.95 129.85 133.00 138.75 143.20 149.65 

49 127.85 130.35 132.20 135.50 141.15 145.70 152.00 

50 129.70 132.20 134.15 137.40 143.10 147.60 153.95 

52 133.00 135.60 137.80 141.65 147.35 151.85 158.20 

54 138.60 141.20 143.40 147.20 152.90 157.35 163.75 

56 144.80 147.30 149.55 153.35 159.10 163.55 169.90 

58 148.75 151.25 153.50 157.30 163.00 167.40 173.80 

60 152.75 155.20 157.45 161.30 167.05 171.45 177.75 

62 156.65 159.20 161.40 165.20 170.95 175.35 181.75 

64 159.75 162.25 164.85 169.20 175.55 181.95 187.65 

66 163.65 166.15 168.75 173.20 179.55 185.90 191.55 

68 167.60 170.10 172.65 177.15 183.50 189.80 195.50 

70 171.60 174.10 176.65 181.10 187.50 193.75 199.55 

72 175.50 178.05 180.55 185.00 191.40 197.75 203.50 

74 179.55 182.05 184.65 189.00 195.40 201.70 207.45 

76 182.20 184.75 187.30 192.95 199.35 206.95 212.05 

78 184.05 186.65 189.15 194.90 201.20 208.80 213.90 

80 186.15 188.75 191.25 197.00 203.40 210.95 216.00 

82 190.10 192.65 195.15 200.90 207.30 214.90 219.95 

84 194.05 196.55 199.10 204.85 211.15 218.80 223.85 

86 198.05 200.65 203.10 208.80 215.20 222.75 227.85 

88 202.00 204.55 207.10 212.80 219.05 226.80 231.85 

90 206.00 208.70 211.15 216.80 223.10 231.00 235.70 

GUARANTEED DAY-DEFINITE WITHIN THREE TO SEVEN DAYS

UPS StandardTM from Mexico

Import

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 201 of 232 Pg ID 201
S T A N D A R D L I S T R A T E S

Determining the Rate

UPS Standard from Mexico 135

Zones 362 363 364 365 366 367 368

92 Lbs. $210.40 $212.90 $215.40 $220.75 $226.90 $234.75 $239.65 

94 214.80 217.10 219.70 224.70 230.75 238.60 243.50 

96 219.00 221.25 223.95 228.70 234.50 242.30 247.30 

98 221.50 223.30 226.20 230.60 236.30 244.20 249.20 

100 223.95 225.35 228.55 232.60 238.25 246.10 251.25 

105 227.45 228.85 231.70 235.40 240.60 248.40 253.35 

110 236.15 237.40 239.50 243.05 248.45 256.20 261.30 

115 243.25 244.90 247.10 250.40 255.85 263.75 268.90 

120 247.55 248.85 251.30 254.30 259.80 267.85 273.05 

125 256.85 258.30 260.80 263.50 269.20 277.30 282.50 

130 266.00 267.80 270.35 272.80 278.50 286.65 292.10 

135 275.20 277.35 280.05 282.05 287.80 295.85 301.50 

140 289.15 291.45 294.25 295.85 301.70 309.80 315.60 

145 298.35 301.05 303.90 305.10 311.00 319.00 325.00 

150 309.00 312.15 315.15 315.95 321.85 329.80 335.95 

UPS StandardTM from Mexico

Import

GUARANTEED DAY-DEFINITE WITHIN THREE TO SEVEN DAYS

Notes: UPS Standard from Mexico zones are based 

solely on the destination U.S. ZIP CodeTM. Delivery 

times may vary by origin and destination.

Refer to pages 136 to 143 for value-added 

services rates and other charges.

– The rates shown are for shipments to the U.S., 

billed to a U.S. UPS account number.

– Any fraction of a pound more than the weight 

shown in the rate chart is rounded up to the 

next listed weight.

– Dimensional weight may apply. Refer to pages 

27 and 28 for more information.

– A Heavy Package sticker is required for any 

package weighing more than 70 pounds. 

Refer to page 23 for more information.

– For packages with an actual weight of more 

than 150 pounds, refer to UPS Express Critical®

and UPS Worldwide Express FreightTM on page 

10, Air Freight services on page 11 or LessThan-Truckload on page 8.

– For a multiple-package UPS Standard shipment, 

the minimum charge will be based on an average 

weight of 15 pounds per package.

*To determine the rate for international 

multiple-package shipments, refer to page 119.

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability and delivery 

time commitments.

UPS Standard from Mexico Multiple-Package Shipments of More Than 150 Pounds*

Zones 362 363 364 365 366 367 368

Multiple-Package Shipments of 151 to 199 Pounds

Price Per Pound $2.10 $2.10 $2.15 $2.15 $2.15 $2.20 $2.25 

Minimum Rate 309.00 312.15 315.15 315.95 321.85 329.80 335.95

Multiple-Package Shipments of 200 Pounds or More

Price Per Pound $1.95 $1.95 $1.95 $1.95 $2.00 $2.05 $2.10 

Minimum Rate 390.00 390.00 390.00 390.00 400.00 410.00 420.00

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S T A N D A R D L I S T R A T E S

Value-Added Services

Export and Import

The following value-added services are available for all UPS international package and UPS Worldwide Express FreightTM services unless otherwise noted. 

Available Options Description Fee

Billing Options – UPS can bill shipping charges to the shipper, the receiver or a third party to and from most 

countries for no additional charge. Check your UPS shipping system or contact UPS for service 

availability.

– If the duties or the duties and taxes are billed outside the destination country, a Duty and Tax 

Forwarding Charge will be applied.

$15.00 per shipment for Duty 

and Tax Forwarding Charge

Certificate of Origin – Can be prepared by UPS on behalf of the shipper for goods manufactured and originating within 

the U.S.

$10.00 per shipment

Currency Conversion – Charges to a payer’s account in a foreign currency will be converted to the payer’s currency 

using a weekly exchange rate secured through major money center banks.

0.75% of currency amount converted

Declared Value

for Carriage

– UPS’s liability for loss or damage to a shipment is limited to $100.00 without a declaration of value.

– The maximum declared value is $50,000.00 per package/$100,000.00 per pallet. UPS’s liability 

for loss or damage can be increased up to $50,000.00 per package or $100,000.00 per pallet 

by making a declaration of value for an additional charge (subject to terms and conditions).

– $0.00-$100.00 $0.00

– $100.01-$50,000.00 for 

each $100.00 (or portion 

of $100.00) of the total 

value declared $0.85

– Minimum $2.55

– For shipments with a declared value of more than $50,000.00, multiply the total declared value 

by the rate to determine the declared value charge for the shipment. 

– For shipments with a declared value 

of more than $50,000.00: 

$0.0085 times the declared value

– Declared Value charges for freight collect and third-party shipments may be billed to your 

shipper account.

– Refer to ups.com/terms for more information.

Less-Than-Truckload

– UPS’s liability for losses is limited to the lesser of: (1) the actual invoice value of the commodities 

lost, damaged, or destroyed; (2) the amount determined from the applicable limited liability 

provisions of the National Motor Freight Classification (NMFC); (3) the limits provided by 

contract, if applicable; or (4) the UPS Freight® 102 Series Tariff.

– Shipper may declare a value in excess of these limits, subject to maximum allowable values

for an additional charge.

– For more information, refer to the UPS Freight 102 Series Tariff at upsfreight.com/tariff Item 166.

Less-Than-Truckload

– 3% of the amount of excess liability 

requested, subject to a minimum 

charge of $65.00 per shipment;

$50.00 per shipment to/from Mexico

Electronic Export

Information (E.E.I.)

– UPS can file E.E.I. on your behalf when all required data is provided with the proper Power 

of Attorney.

– Providing E.E.I. as part of a shipment using WorldShip®, UPS Internet Shipping or 

UPS CampusShip® ensures that UPS has all the information to file E.E.I. in a timely manner. 

– File E.E.I. free of charge at aesdirect.gov, the U.S. Government website designed for U.S. 

export shippers.

$10.00 per shipment

Notes:

– Fuel surcharges apply to value-added services and other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, 

visit ups.com® for package and ltl.upsfreight.com for UPS Freight.

– Value-added services may vary for UPS Express Critical®. Visit upsexpresscritical.com for more information.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 203 of 232 Pg ID 203
S T A N D A R D L I S T R A T E S

Determining the Rate

Value-Added Services 137

Available Options Description Fee

Non-Resident Importer (NRI) – Applicable when shipping to Canada.

– A Non-Resident Importer is a shipper in the U.S. who acts as the importer of record to the 

Canadian government.

– An NRI Account allows you to pay the duties, taxes and brokerage charges for shipments 

to Canada, simplifying the experience for your consignee.

– Shipper files the Power of Attorney (clearance authorization) with UPS for clearance of goods 

in Canada and is responsible for the payment of all Canadian duties, taxes and brokerage fees.

• UPS will automatically charge all Canadian duties, taxes and brokerage fees to the shipper’s 

NRI brokerage account. 

– Consignee is not involved in the customs clearance process.

– Shipper undertakes all importing responsibilities as required by Canadian law.

– Shipper must maintain records on all importation into Canada for a period of time prescribed 

by the Canadian government (for U.S. NRI account holders, that period is six years).

– NRI option can be utilized on air or ground shipments. 

– Contact your UPS representative if you would like to set up an NRI account.

No charge

Saturday Delivery – Saturday Delivery is available for UPS Worldwide Express Plus®, UPS Worldwide Express® 

and UPS Worldwide Express Freight.

– Each Express Envelope, Pak, package or pallet must bear a Saturday Delivery routing label.

– Refer to ups.com® or call 1-800-782-7892 for delivery areas.

– Available for UPS Worldwide Express Freight through UPS Internet Shipping, UPS CampusShip®

and UPS Developer Kit.

Package

$15.00 per shipment

UPS Worldwide Express Freight

$200.00 per shipment

Scheduled 

Pickup Options

– UPS offers the greatest number of reliable and convenient pickup options.

– UPS uses innovative technology and efficiency to operate an environmentally responsible 

transportation network.

– One UPS driver will pick up all of your packages – Air, International and Ground Services. 

That can mean a lower carbon footprint for UPS and you.

– To adjust your pickup preferences, or for more information, log in at ups.com.

– Separate pickup must be scheduled for UPS Worldwide Express Freight via WorldShip®, 

UPS Internet Shipping, UPS CampusShip®, a UPS Ready® solution, UPS Developer Kit, ups.com 

or by calling 1-800-782-7892. The fee is included in the rate. No scheduled pickup options 

are valid for UPS Worldwide Express Freight.

Refer to page 73 for additional 

information

UPS carbon neutral – UPS calculates the CO2

 emissions associated with the transport of your shipment and purchases 

carbon offsets to balance out the CO2 impact.

– Available to shippers using WorldShip, UPS Internet Shipping, UPS CampusShip, the UPS Developer 

Kit or an approved UPS Ready solution.

– When you select this option through a UPS authorized shipping system, the shipping label will 

include a carbon neutral indicator. Your recipient will also receive UPS carbon neutral branded 

correspondence if you select e-mail notifications.

Per package charge:

– $0.75: UPS Worldwide Express Plus, 

UPS Worldwide Express NA1®, 

UPS Worldwide Express,

UPS Worldwide Saver®, 

UPS Worldwide Expedited®, 

UPS 3 Day Select® from Canada

– $0.10: UPS StandardTM

Per pallet charge:

– $20.00: UPS Worldwide Express 

Freight

Notes:

– Fuel surcharges apply to value-added services and other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, 

visit ups.com for package and ltl.upsfreight.com for UPS Freight®.

– Value-added services may vary for UPS Express Critical®. Visit upsexpresscritical.com for more information.

These options help you take action in reducing the climate impact associated 

with the transportation of your shipments.

Value-Added Services

Export and Import

The following value-added services are available for all UPS international package and UPS Worldwide Express FreightTM services unless otherwise noted. 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 204 of 232 Pg ID 204
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S T A N D A R D L I S T R A T E S

Available Options Description Fee

UPS Delivery Confirmation, 

Signature Required and

Adult Signature Required 

(International, including 

Puerto Rico)

– UPS Delivery Confirmation is included with Signature Required and Adult Signature Required 

services. It is not available separately.

– Available by using WorldShip®, UPS Internet Shipping, UPS CampusShip®, UPS MobileTM or a 

UPS Ready® solution meeting the most current specifications set forth in the UPS Guide to Labeling.

– Printed delivery confirmations are mailed or can be viewed online.

– Refer to ups.com/terms for more information.

Per shipment charge:

– Signature Required: $3.75

– Adult Signature Required: $4.75

UPS On-Call Pickup® – With one pickup request, UPS will pick up all of your packages – Air, International and Ground 

Services.

– Schedule a same-day or future-day pickup.

– UPS On-Call Pickup gives you the convenience of having your shipment picked up at your home 

or office by scheduling a pickup via ups.com® or by calling 1-800-782-7892.

– Fees are applied per pickup request regardless of the number of packages being picked up.

Refer to page 74 for additional 

information

UPS Worldwide Express Freight

– Pickup or drop-off must be scheduled for each UPS Worldwide Express Freight shipment 

via WorldShip, UPS Internet Shipping, UPS CampusShip, a UPS Ready solution, UPS Developer 

Kit, ups.com or 1-800-782-7892.

– UPS Worldwide Express Freight pickup cannot be combined with Air, International or Ground 

Services package pickup.

UPS Worldwide Express Freight

No charge

World Ease® – Simplifies customs clearance and reduces cost by grouping several shipments destined for one 

country or the entire European Union into a single shipment.

– Available to and from 75 countries.

– Through an automated shipment preparation process, summary documentation is prepared 

and transmitted with your shipments to UPS, enabling a single customs-clearance procedure 

covering all shipments in the consolidation.

– This guaranteed service is an available feature of UPS Worldwide Express Plus®, UPS Worldwide 

Express NA1®, UPS Worldwide Express®, UPS Worldwide Saver®, UPS Worldwide Expedited® 

and UPS StandardTM.

– Multiple shipments travel together until customs clearance. Transit times may vary from 

traditional single-shipment transit times.

– Call 1-800-782-7892 for more information. 

Contractual service

Notes:

– Fuel surcharges apply to value-added services and other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, 

visit ups.com for package and ltl.upsfreight.com for UPS Freight®.

– Value-added services may vary for UPS Express Critical®. Visit upsexpresscritical.com for more information.

Value-Added Services

Export and Import

The following value-added services are available for all UPS international package and UPS Worldwide Express FreightTM services unless otherwise noted. 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 205 of 232 Pg ID 205
S T A N D A R D L I S T R A T E S

Determining the Rate

Value-Added Services 139

Available Options Description Fee

STANDARD RETURNS SOLUTIONS

Print Return Label – You generate the label and include it in an outbound shipment or distribute separately to your customer, 

who then applies the label to the package or pallet.

$0.50 per label

Electronic Return Label – UPS e-mails the label upon your request to your customer, who then prints the label and applies it to the package

or pallet.

$1.00 per label

Print and Mail Return Label – UPS prints the label upon your request and mails it to your customer, who then applies the label to the package

or pallet.

$2.25 per label

PREMIUM RETURNS SOLUTIONS

UPS Returns® Exchange* – UPS delivers a replacement item and picks up a like item for return during the same visit.

– The new item is unpacked by the driver and customer; then using the delivery packaging, the old item is repacked 

for return to the shipper.

– Replacement item won’t be delivered until consignee has return item ready.

– Voice, text and e-mail notifications are available to notify your customer of the upcoming exchange.

– The outbound and return package tracking numbers are linked together.

Contractual service

$15.00 (or local equivalent) per exchange

1 UPS Pickup Attempt Label – UPS delivers a return shipping label to your customer and collects the item for return. If the package or pallet 

cannot be picked up on the first attempt, UPS will leave the return label at the pickup location.

$5.50 per label

3 UPS Pickup Attempts Label* – UPS delivers a return shipping label to your customer and collects the item for return. If the package cannot be 

picked up on the first attempt, UPS will only make two more pickup attempts over the next two business days. 

$7.50 per label

CUSTOM RETURNS SOLUTIONS

Customized Returns – UPS can customize existing returns capabilities to address a customer’s specific returns needs. Contractual service

Returns and The UPS Store® – The UPS Store provides product return and exchange programs that can be tailored to customers’ needs, 

including leveraging The UPS Store network of 4,300+ locations.

Contractual service

GENERAL INFORMATION REGARDING UPS RETURNS SERVICES

– Offered via UPS Worldwide Express Plus®, UPS Worldwide Express NA1®, UPS Worldwide Express®, UPS Worldwide Express Freight, UPS Worldwide Saver®, 

UPS Worldwide Expedited® and UPS StandardTM.

– Available to shippers using WorldShip® 2008 Version 10.0 or higher*, UPS Internet Shipping, UPS CampusShip®, the UPS Developer Kit or an approved UPS Ready® solution*.

– UPS automated shipping systems will allow you to produce a commercial invoice along with the label for international returns shipments.

– Service facilitates pickup and delivery of shipments in over 145 countries and territories.

– Available services vary by destination country.

– Transportation charges are billed based upon the scheduled delivery date.

– Your customers can give their package to a UPS driver; or drop it off at a UPS Drop Box (the maximum acceptable size is 16" x 13" x 3"; the maximum value is $500.00), 

or any location that accepts UPS packages for shipment, such as locations of The UPS Store, any UPS Customer Center, UPS Express® locations, UPS Alliance Locations 

(Office Depot® and Staples®) or any UPS Authorized Shipping Outlet (Note: drop-off locations vary by country); or schedule a pickup by calling their local UPS office 

(see ups.com® for specific telephone numbers). Additional pickup fees apply. UPS Worldwide Express Freight shipments require a pickup or drop-off to be scheduled.

– Packages and pallets must be UPS-compatible. Shipments not originally delivered by UPS must fall within UPS size and weight limits and conform to UPS packaging 

guidelines.

– The exporter will be responsible for meeting export/import documentation requirements, regardless of who processes a shipment; to facilitate the export process, 

the exporter may receive an Instruction Sheet with every label delivered to them.

– Shipments containing certain items including, but not limited to, Hazardous Materials or Dangerous Goods requiring shipping papers are not allowed in UPS Returns Services.

– Regulations and requirements for documentation for individual commodities vary from country to country. It is essential to review commodity-specific documentation 

stipulations for both the country of origin and the country of destination. Depending on the commodity and its use, special licensing and notations for accompanying 

documentation may be required. See Export and Import rules on ups.com for country-specific rules.

– Shipments that include a package or pallet valued at greater than $1,000.00 (or local equivalent) must include a high value shipment summary obtained by the exporter 

with the labels, and signed by the driver.

– UPS provides third-country returns (where the international shipment is to be returned to a country other than the exporter’s or processing party’s country) only 

as a contractual service.

*Not available for UPS Worldwide Express Freight.

UPS RETURNS ®

Value-Added Services

Export and Import

The following value-added services are available for all UPS international package and UPS Worldwide Express FreightTM services unless otherwise indicated.

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S T A N D A R D L I S T R A T E S

UPS IMPORT CONTROL®

Value-Added Services

Export and Import

Available Options Description Fee

Print Label – You generate the label(s) and distribute to your customer, who then applies the label(s) to the shipment. $0.50 per label

Electronic Label – UPS e-mails the label(s) upon your request to your customer, who then prints and applies the label(s) to the shipment. $1.00 per label

Print and Mail Label – UPS prints the label(s) upon your request and mails it to your customer, who then applies the label(s) to the shipment. $2.25 per label

1 UPS Pickup 

Attempt Label

– UPS delivers a shipping label to your customer and collects the shipment. If the shipment cannot be picked up 

on the first attempt, UPS will leave the label at the pickup location. 

$5.50 per label

3 UPS Pickup 

Attempts Label*

– UPS delivers a shipping label to your customer and collects the shipment. If the shipment cannot be picked up 

on the first attempt, UPS will only make two more pickup attempts over the next two business days.

$7.50 per label

Invoice Removal – UPS removes the commercial invoice prior to delivery, which keeps merchandise values confidential from the 

final consignee.

$20.00 per shipment

FOR ALL UPS IMPORT CONTROL SERVICES

– UPS Import Control enables importers to initiate UPS shipments from another country and have the shipment delivered to them or to an alternate location.

– This service allows importers to use their shipping system to generate labels and commercial invoices for an import shipment.

– Labels and commercial invoices can be forwarded to a supplier/exporter in another country by e-mail, mail or can be sent with a UPS driver with a pickup dispatch 

(all options appear above).

– The service includes import document preparation, pickup, customs clearance, visibility and delivery.

GENERAL INFORMATION REGARDING UPS IMPORT CONTROL

– Offered via UPS Worldwide Express Plus®, UPS Worldwide Express NA1®, UPS Worldwide Express®, UPS Worldwide Express Freight, UPS Worldwide Saver®, 

UPS Worldwide Expedited® and UPS StandardTM.

– Available to shippers using WorldShip® 2011 or higher*, UPS Internet Shipping, UPS CampusShip®, the UPS Developer Kit or an approved UPS Ready® solution*.

– UPS automated shipping systems will allow you to produce a commercial invoice along with the label for UPS Import Control shipments.

– Service facilitates pickup and delivery of shipments in over 145 countries and territories.

– Available services vary by destination country.

– Transportation charges are billed based upon the scheduled delivery date.

– Your customers can give their package to a UPS driver; or drop it off at a UPS Drop Box (the maximum acceptable size is 16" x 13" x 3"; the maximum value is $500.00), 

or any location that accepts UPS packages for shipment, such as locations of The UPS Store®, any UPS Customer Center, UPS Express® locations, UPS Alliance Locations 

(Office Depot® and Staples®) or any UPS Authorized Shipping Outlet (Note: drop-off locations vary by country); or schedule a pickup by calling their local UPS office 

(see ups.com® for specific telephone numbers). Additional pickup fees may apply. UPS Worldwide Express Freight shipments require a pickup or drop-off to be scheduled.

– Packages and pallets must be UPS-compatible. A UPS Import Control package or pallet must fall within UPS size and weight limits and conform to UPS packaging guidelines.

– The exporter will be responsible for meeting export/import documentation requirements, regardless of who processes a shipment; to facilitate the export process, 

the exporter may receive an Instruction Sheet with every label delivered to them.

– Shipments containing certain items including, but not limited to, Hazardous Materials or Dangerous Goods requiring shipping papers are not allowed in UPS Import Control 

shipments.

– Regulations and requirements for documentation for individual commodities vary from country to country. It is essential to review commodity-specific documentation 

stipulations for both the country of origin and the country of destination. Depending on the commodity and its use, special licensing and notations for accompanying 

documentation may be required. See ups.com/importexport for country-specific rules.

– Shipments that include a package or pallet valued at greater than $1,000.00 (or local equivalent) must include a high value shipment summary obtained by the exporter 

with the labels, and signed by the driver.

*Not available for UPS Worldwide Express Freight.

The following value-added services are available for all UPS international package and UPS Worldwide Express FreightTM services unless otherwise indicated.

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S T A N D A R D L I S T R A T E S

Determining the Rate

Other Charges 141

Available Options Description Fee

Additional Handling – An Additional Handling charge will be assessed for any package that requires special handling, 

as determined by UPS in its sole discretion, including, but not limited to:

• Any article that is encased in an outside shipping container made of metal or wood.

• Any cylindrical-like item, such as a barrel, drum, pail or tire, that is not fully encased in a corrugated cardboard shipping container.

• Any package with the longest side exceeding 60 inches or its second-longest side exceeding 

30 inches.

• Any package with an actual weight of more than 70 pounds.

• Each package in a shipment where the average weight per package is greater than 70 pounds 

and the weight for each package is not specified on the source document or the UPS automated 

shipping system used.

– Will not be assessed when a Large Package Surcharge is applied.

– Does not apply for UPS Worldwide Express Freight.

$8.50 per package

Address Correction – If UPS is unable to deliver a shipment as addressed by the shipper or if the shipment has an 

invalid, incorrect or incomplete address, UPS will make reasonable efforts, to be determined 

by UPS, to secure the correct or complete address. If the correct or complete address is secured, 

UPS will attempt delivery, shipper will be provided with the correct address and an Address 

Correction charge will be assessed.

$12.00 per shipment

Delivery Reattempt UPS Worldwide Express Freight 

– One delivery attempt is included in rate. 

– Additional delivery attempts may have additional charges.

$48.00 per shipment

Delivery Area Surcharge – A surcharge applies to each international import shipment delivered to certain ZIP CodesTM

within the 48 contiguous states. 

– Refer to the Area Surcharge Listing at ups.com/rates or call 1-800-782-7892 for a listing 

of applicable ZIP Codes.

Charge per shipment

– Delivery Area Surcharge: $2.00

– Delivery Area Surcharge Extended: 

$2.00

UPS Worldwide Express Freight

$0.26 per lb.

Dry Ice – Most non-Dangerous Goods shipments containing dry ice are accepted; a contract is required 

for all international shipments of dry ice.

– Ship temperature-sensitive goods, prepared as air shipments and delivered by one network.

– Prepare and process the packages or pallets through the current version of WorldShip®* 

or UPS CampusShip®, UPS Developer Kit or an approved UPS Ready® solution*.

– IATA regulations apply to all international shipments containing dry ice. For U.S. domestic 

shipments of dry ice, 49 C.F.R. shipping papers are only required for non-medical shipments 

containing more than 5.5 pounds of dry ice.

– For more information, visit ups.com® or call the Hazardous Materials Support Center 

at 1-800-554-9964.

$5.00 per package or pallet

*Not available for UPS Worldwide Express Freight. 

Notes:

– Fuel surcharges apply to value-added services and other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, 

visit ups.com for package and ltl.upsfreight.com for UPS Freight®.

– Other charges may vary for UPS Express Critical®. Visit upsexpresscritical.com for more information.

Other Charges

Export and Import

The following information applies to all UPS international package and UPS Worldwide Express FreightTM services unless otherwise noted. 

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 208 of 232 Pg ID 208
142

S T A N D A R D L I S T R A T E S

Available Options Description Fee

Extended Area Surcharge – An Extended Area Surcharge applies to UPS Worldwide Express Plus®, UPS Worldwide Express NA1®, 

UPS Worldwide Express®, UPS Worldwide Express Freight, UPS Worldwide Saver® and UPS Worldwide 

Expedited® shipments for some international origins and destinations.

– Visit ups.com/rates or call 1-800-782-7892 to determine if a particular origin or destination is classified as an Extended Area.

Charge per shipment

Greater of $26.00 or $0.26 per lb.

International

Dangerous Goods

(Hazardous Materials)

Package and UPS Worldwide Express Freight

– International Dangerous Goods (IDG) shipments requiring “Shipper’s Declaration for Dangerous 

Goods,” as defined under the International Civil Aviation Organization (ICAO) and published in the 

International Air Transport Association (IATA) Dangerous Goods Regulations, are accepted for 

transportation only as a contractual service. 

– Excepted Quantities require a contract for IDG service, but are not subject to the additional IDG charge. 

– UPS accepts International Dangerous Goods only for transportation within and between defined 

international service areas. For valid countries, see ups.com/approvedcountries.

– For additional information, call the Hazardous Materials Support Center at 1-800-554-9964.

Less-Than-Truckload 

– UPS Freight® accepts Hazardous Materials for Ground Transportation within the 48 contiguous states 

under the D.O.T. Code of Federal Regulations, as outlined in Title 49, Parts 100-185 on Transportation 

(49 C.F.R.).

Package

– UPS International Air Services: 

the greater of $58.50 per shipment or 

$7.00 per Dangerous Goods package

– UPS StandardTM to/from Canada: the 

greater of $35.00 per shipment or 

$4.00 per Dangerous Goods package

UPS Worldwide Express Freight

Greater of $58.50 per shipment 

or $0.32 per lb. 

Less-Than-Truckload 

– To/from Canada: $32.25 per 

shipment, $21.00 per permit, 

$6.78 per off-route mile

– To/from Mexico: 30% surcharge of 

net freight charges, with a minimum 

of $30.50 and a maximum of $279.00 

per shipment

Large Package Surcharge – A package is considered a “Large Package” when its length plus girth [(2 x width) + (2 x height)] 

combined exceeds 130 inches, but does not exceed the maximum UPS size of 165 inches.

– Large Packages are subject to a minimum billable weight of 90 pounds.

– An Additional Handling charge will not be assessed when a Large Package Surcharge is applied.

– Does not apply for UPS Worldwide Express Freight.

$55.00 per package

Liftgate Services UPS Worldwide Express Freight and Less-Than-Truckload

– A delivery or pickup that requires a vehicle equipped with a mechanical lifting device.

UPS Worldwide Express Freight

No charge

Less-Than-Truckload

$7.19 per 100 lbs., subject to a minimum 

charge of $132.50 and a maximum 

charge of $339.00 per shipment 

Missing/Invalid Account

Number or Refusal Fee

– A processing fee will be charged for a missing or invalid account number when the account number 

is missing, the account number is not the correct number for the bill-to party, the account number 

is for a receiver or third party who fails to pay the shipping charges, or the package is shipped to 

an unauthorized consignee.

– In the event of nonpayment by the consignee or third party, the original shipper will be billed a refusal 

fee in addition to the shipping charges.

$12.00 per shipment

Over Maximum Limits – Packages in the UPS system are subject to maximum limits which will result in an additional charge. 

For more information on maximum limits, refer to page 15.

– Does not apply for UPS Worldwide Express Freight.

– Refer to ups.com/terms for more information.

$50.00 per package

Notes:

– Fuel surcharges apply to value-added services and other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, 

visit ups.com® for package and ltl.upsfreight.com for UPS Freight.

– Other charges may vary for UPS Express Critical®. Visit upsexpresscritical.com for more information.

Other Charges

Export and Import

The following information applies to all UPS international package and UPS Worldwide Express FreightTM services unless otherwise noted.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 209 of 232 Pg ID 209
S T A N D A R D L I S T R A T E S

Determining the Rate

Other Charges 143

Available Options Description Fee

Oversize Pallet

Handling Surcharge

UPS Worldwide Express Freight

– An Oversize Pallet Handling Surcharge applies to any UPS Worldwide Express Freight pallet 

if its dimensions exceed thresholds, which vary by origin and destination, as set forth 

in the UPS Worldwide Express Freight Pallet Dimensions Resulting in the Oversize Pallet

Handling Surcharge.

– UPS Worldwide Express Freight pallets that exceed maximum size restrictions (which vary 

by origin and destination) as set forth at ups.com/palletmaximums are not accepted for 

transportation and if found in the UPS system are subject to an Oversize Pallet Handling 

Surcharge.

$50.00 per pallet

Package Tracking,

Tracing and Refund Requests

– Shipper may be assessed a charge per request for excessive tracking, tracing and refund 

requests. Refer to ups.com/terms for more information.

$3.00 per package or pallet

Pickup Area Surcharge UPS Worldwide Express Freight

– A surcharge applies to each UPS Worldwide Express Freight U.S. export shipment picked 

up from certain ZIP CodesTM within the 48 contiguous states.

– Refer to the Area Surcharge Listing at ups.com/rates or call 1-800-782-7892 for a listing 

of applicable ZIP Codes.

$0.26 per lb.

Remote Area Surcharge Package and UPS Worldwide Express Freight

– A surcharge applies to select origins and destinations.

– Refer to the Area Surcharge Listing at ups.com/rates or call 1-800-782-7892 for a listing 

of applicable ZIP Codes.

Package

– Alaska: $15.00 per shipment

– Hawaii: $6.00 per shipment

– Non-U.S. origins and destinations 

$26.00 per shipment or $0.26 per lb., 

whichever is greater

UPS Worldwide Express Freight

– Alaska: $0.26 per lb.

– Hawaii: $0.26 per lb.

– Non-U.S. origins and destinations: 

$26.00 per shipment or $0.26 per 

lb., whichever is greater

Residential Surcharge Package, UPS Worldwide Express Freight and Less-Than-Truckload

– A residential address is defined as a location that is a home, including a business operating 

out of a home.

Package

– UPS StandardTM to/from Canada and 

UPS StandardTM to/from Mexico: $2.80

– UPS International Air Services 

(U.S. Imports and UPS International 

Air Services to Canada): $3.20

UPS Worldwide Express Freight

– $110.00 per shipment

Less-Than-Truckload

– $101.50

Special Handling of 

Undeliverable Shipments

– For all international shipments refused by the consignee, or which cannot be delivered due 

to any other cause beyond UPS’s control, UPS will contact the shipper for further instructions.

– Forwarding costs, return transportation charges, duties, taxes and a return surcharge apply 

to any return, at the shipper’s expense.

– The UPS Service Guarantee does not apply to undeliverable shipments returned to the shipper.

Applicable costs plus $10.00 

per undeliverable shipment

Notes:

– Fuel surcharges apply to value-added services and other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, 

visit ups.com for package and ltl.upsfreight.com for UPS Freight®.

– Other charges may vary for UPS Express Critical®. Visit upsexpresscritical.com for more information.

Other Charges

Export and Import

The following information applies to all UPS international package and UPS Worldwide Express FreightTM services unless otherwise noted.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 210 of 232 Pg ID 210
144

PACKAGE

Customs Brokerage

The following applies per shipment 

for imports into the U.S.:

– All UPS Worldwide Express Plus®, 

UPS Worldwide Express NA1®, 

UPS Worldwide Express®, 

UPS Worldwide Express FreightTM, 

UPS Worldwide Saver®, 

UPS Worldwide Expedited®, 

UPS 3 Day Select® from Canada 

and UPS StandardTM to/from Mexico 

rates include routine customs clearance. Routine customs clearance is 

built into your rates when you use 

UPS to perform the customs clearance 

for any of these services.

– Additional services such as parts 

database management, customerspecific classification directives, 

special operating plans, assigned 

rating team, custom reporting and 

other value-added services are part 

of our Customized Brokerage Services 

and subject to a customs entry fee 

and/or other charges. Please see 

Customized Brokerage Services in 

the Special Services section below 

for more information.

– UPS also provides services designed

to facilitate movements of your 

UPS Standard shipments to and from 

Canada (see brokerage rates into 

Canada at ups.com/cabrokerage)

and other non-routine services that 

include formal entry clearance, live 

entry clearance, temporary import 

bonds and duty drawbacks. In addition, 

UPS can provide customs clearance 

for other ocean, air freight, truck 

and rail U.S. imports. The importer 

is responsible for all brokerage fees, 

including duties and taxes. See charts 

on the following pages for more 

information.

– The UPS Service Guarantee does not 

apply when customs clearance is 

performed by brokerage offices other 

than those designated by UPS, or if a 

service delay is the result of certain 

events beyond our control, such 

as a government agency hold.

– Customs clearance for services 

specified here is provided by the 

UPS Supply Chain Solutions® customs 

brokerage offices designated by 

UPS for handling package customs 

clearance. Other UPS Supply Chain 

Solutions customs brokerage offices 

charge fees for clearance of packages 

and freight. Customs clearance and 

brokerage services are subject to 

the Customs Brokerage and Freight 

Forwarding Terms and Conditions/

U.S. located at ups-scs.com/tools

/terms.html.

For more information on any of our 

Customs Brokerage Services, call 

1-800-782-7892.

With UPS Broker of Choice, importers 

select their own alternate customs 

broker for customs clearance of their 

UPS international shipments. This 

service is available for all UPS international shipments, except for 

UPS Standard service.

This contractual, fee-based service 

ensures that the established relationship with a customs broker can remain 

in place while the importer continues 

to utilize UPS for their international 

shipping needs. Using UPS Broker of 

Choice enables importers that have 

concerns about specific commodities 

or product lines to retain a particular 

broker familiar with this portion of the 

business, while continuing to utilize 

UPS brokerage expertise for others. 

Through the use of UPS technology, 

shipment information, as well as 

shipment documentation (e.g., commercial invoice), will be proactively 

available at the time of export for the 

broker to retrieve, thus enhancing the 

broker’s ability to clear the shipment 

in a timely manner.

Importers have two options:

1. UPS Broker of Choice OnSite keeps 

shipments in UPS’s possession while the 

importer’s customs broker completes 

customs clearance procedures prior 

to UPS completing delivery of the 

shipment. 

2. UPS Broker of Choice OffSite 

moves shipments in-bond directly to 

a customs-controlled (bonded) warehouse (at the importer’s direction), 

where the importer’s customs broker 

completes the customs clearance procedures. The UPS transport is completed 

upon delivery of the shipment to the 

warehouse. Refer to page 147 for fees.

UPS Broker of Choice®

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Determining the Rate

Customs Brokerage 145

All rates and values are shown in U.S. funds. Rates are per shipment and do not include applicable taxes.

Entry Preparation Charges for Importing into the United States

With UPS FTZ Facilitator, importers 

and exporters have the ability to use 

UPS to transport international shipments in-bond to and from a global

Free/Foreign Trade Zone (FTZ). This 

service is available for all UPS international shipments, except for 

UPS StandardTM service.

This contractual, fee-based service

allows the shipment of goods to and 

from an FTZ, while retaining the benefits of UPS’s transportation network. 

Using UPS as a single source enables 

importers and exporters to increase 

visibility and tracking, and reduce the 

chance for errors and costs associated 

with utilizing multiple transportation 

providers.

Through the use of UPS technology, 

shipment information, as well as shipment documentation (e.g., commercial 

invoice), will be proactively available 

at the time of export for our customer, 

customer’s broker or FTZ operator to 

retrieve, thus enhancing their ability 

to process the FTZ entry in a timely 

manner.

Importers will choose FTZ Facilitator 

Import to direct shipments to be 

delivered in-bond to a designated

FTZ rather than being cleared through 

customs. 

Exporters will choose FTZ Facilitator 

Export to ship goods in-bond from an

FTZ to an international destination. 

Refer to page 147 for fees.

UPS FTZ Facilitator®

Value for Duty

UPS Worldwide Express Plus®

UPS Worldwide Express NA1®

UPS Worldwide Express® 

UPS Worldwide Express FreightTM

UPS Worldwide Saver®

UPS Worldwide Expedited®

UPS 3 Day Select® from Canada

UPS Standard from Mexico UPS Standard from Canada*

$0.00 to $200.00 No Charge** No Charge

$200.01 to $1,250.00 No Charge** $25.25

$1,250.01 to $2,000.00 No Charge** $36.50

Each Additional $1,000.00 

or Part Thereof No Charge** $1.80

  *When UPS Supply Chain Solutions® is designated as the customs broker on the commercial invoice for the product listed above, the UPS Service

Guarantee applies to your shipment, subject to its terms set forth in the applicable “UPS Tariff/Terms and Conditions – United States” located at

ups.com/terms. The UPS Service Guarantee does not apply when customs clearance is performed by customs brokerage offices other than those

designated by UPS for clearing the products listed above. Call 1-800-782-7892 for more information.

**For UPS Worldwide Express Plus, UPS Worldwide Express NA1, UPS Worldwide Express, UPS Worldwide Express Freight, UPS Worldwide Saver,

UPS Worldwide Expedited, UPS 3 Day Select from Canada and UPS Standard from Mexico, routine customs clearance (for entries up to three entry

lines) is included at no additional cost. Additional charges will apply if customs clearance is performed by customs brokerage offices other than

those designated by UPS for clearing the products listed above.

PACKAGE

Customs Brokerage

S T A N D A R D L I S T R A T E S

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146

Customs Brokerage

UPS can help you more effectively manage your imports with 

Quantum View Manage®. View your customs brokerage information 

and import documents to manage the clearance process, audit your 

entries and archive import information in compliance with government regulations. For more information, refer to page 152.

The Customs Brokerage information below applies to all UPS international package and UPS Worldwide Express FreightTM services unless 

otherwise noted. 

Service Explanation Fee

BONDS (CONTRACT ONLY)

Continuous Transaction Bond – One-year import bond for all entries made in a single year with up to $50,000.00

coverage.

– Required under special circumstances.

$525.00

In-Transit Bond (IT Bond) – Allows a shipment to be transported under U.S. Customs and Border Protection supervision 

until it is formally entered into the customs territory of the U.S. and duty is paid, or until it is 

exported from the U.S.

$80.00

Single Entry Bond (SEB) – One-time import bond issued to ensure compliance with U.S. laws and regulations

– When an SEB is necessary, UPS will contact the importer prior to customs clearance.

$4.00 per $1,000.00 

(minimum $40.00)

SPECIAL ENTRIES

Additional Consignee 

or Invoice

– A fee applies if the shipment has more than one consignee or one commercial invoice. $2.10 per consignee or invoice

Complex Entries – Usually requires a formal entry and may require an additional day of customs clearance.

– A Complex Entry fee will be applied to the following:

• A live entry that is required by U.S. Customs and Border Protection (CBP) when an export 

license (visa) is mandated for import into the U.S.

• If the commodity and country of origin require Antidumping/Countervailing Duties. 

Antidumping/Countervailing Duty entries help U.S. companies compete with foreign 

industries and require additional information for U.S. Customs and Border Protection. 

• Any goods returned and goods previously imported that require additional U.S. Customs 

and Border Protection documentation to substantiate the duty-free claim

• Goods with additional licensing requirements.

$21.25

Duty Drawbacks – The preparation of a refund request for part or all of customs duty or domestic tax paid 

on imported merchandise that was subsequently manufactured into a different article 

or re-exported

$90.00 minimum*

Entry-Line Charge

After First Three Lines

– A fee applies when more than three entry lines are entered. $3.00/line

Fish and Wildlife (F&W)

Entry Preparation

– Fish and Wildlife Service is a government agency that requires the filing of certain documents 

and permits, and conducts inspections of products that contain wildlife or plant species 

that fall under the F&W jurisdiction. A fee of $25.00 will be assessed for UPS preparing 

and submitting the Fish and Wildlife USFWS form 3177.

$25.00**

Foreign Trade Zone (FTZ)

Entry

– These types of entries are non-routine and must be requested by the importer to UPS Supply

Chain Solutions®. For more information, refer to UPS FTZ Facilitator® on page 145.

Upon request

  *Additional charges may apply.

**All fees charged by any government agency or other third party, if any, will be billed in addition to the listed fees.

S T A N D A R D L I S T R A T E S

PACKAGE

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Determining the Rate

Customs Brokerage 147

S T A N D A R D L I S T R A T E S

Service Explanation Fee

SPECIAL ENTRIES (CONTINUED)

Other Government Agency

(OGA) Clearance

– Other government agencies work with U.S. Customs and Border Protection on regulating 

and controlling commodities coming into the U.S. from other countries.

– Special documents must be submitted to these agencies for shipments that contain 

controlled commodities.

– Agencies include the Food and Drug Administration (FDA), Department of Agriculture 

(USDA) and the Federal Communications Commission (FCC), among others.

$21.25*

Prior Notice for

Food and Food Products

– A fee applies if you want UPS to provide Prior Notice to the U.S. Food and Drug 

Administration (FDA) for food and food products imported into or moving through the 

U.S. This advance notice is required by the Bioterrorism Preparedness and Response Act 

of 2002. For import shipments, the Prior Notice fee is in addition to the existing FDA 

Clearance fee for regulated food and food products.

$10.00

Temporary Import

Under Bond

– Special customs entry for merchandise to be brought into the country exempt of duty, 

provided the merchandise exits the country within a certain amount of time and under 

U.S. Customs and Border Protection supervision.

$90.00

UPS Broker of Choice® – Enables an importer to use an alternate customs broker for imported shipments, providing 

advanced visibility of shipment documents to the selected alternate broker; clearance 

while in UPS’s possession (OnSite), with UPS completing delivery or after UPS has 

delivered to a designated bonded warehouse (OffSite).

$50.00 (OnSite)/$130.00 (OffSite)

UPS FTZ Facilitator® – Facilitates the bonded movement from the first port of arrival to the FTZ location, 

providing advanced visibility of shipment documents to the importer or FTZ operator; 

also available for international shipments originating in FTZ.

$80.00

Warehouse Entry – Fee assessed to the customer when a request is made by the importer to file a warehouse 

entry.

– These types of entries are non-routine and must be requested by the importer to UPS

Supply Chain Solutions®.

$132.50

OTHER SERVICES

Customized Brokerage

Services

– UPS can provide additional customized brokerage services to meet your specific importing 

and compliance needs.

– Examples of these contractual, fee-based services include customized reports, shipment

pre-alerts, classification confirmations and others

– The fees for these customized services depend on the types of services requested.

Upon request

Customs Entry Packets – Entry and payment documentation for shipments that have been through the U.S. Customs 

and Border Protection payment and review process.

– Request by the shipper, consignee and/or third party for import clearance documentation 

which could include, but is not limited to, records previously supplied to the broker by the 

shipper/consignee or copies of any import clearance documentation.

$1.00 per packet or shipment

Disbursement Fee – Customers are responsible for payment of duty and taxes.

– Fee of 2% (minimum $7.00) of the amount paid or processed by UPS on behalf of the customer 

will be charged.

2% of Duty/Tax (minimum $7.00)

Duty – Fee imposed by U.S. Customs and Border Protection on imported merchandise. Based on the value and/or gross 

weight; it differs according to 

the commodity

*All fees charged by any government agency or other third party, if any, will be billed in addition to the listed fees.

Customs Brokerage

The Customs Brokerage information below applies to all UPS international package and UPS Worldwide Express FreightTM services unless 

otherwise noted. 

PACKAGE

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148

S T A N D A R D L I S T R A T E S

Service Explanation Fee

OTHER SERVICES (CONTINUED)

Formal Entry – Required for shipments valued at more than $2,000.00 (U.S.) or for shipments containing 

specific commodities designated by U.S. Customs and Border Protection.

See Complex Entries on page 146

Marking Notice Processing – Special documents must be filed for a shipment not properly marked with the country of origin.

– Customs Power of Attorney must also be completed and on file with brokerage before the 

shipment can be forwarded to the consignee for proper marking.

$80.00

Merchandise Processing Fee – A non-refundable fee charged by U.S. Customs and Border Protection for administrative

expenses for processing certain imported shipments. The fee will not apply if the goods 

qualify under applicable free trade agreements.

For Air shipments:

– Applicable only for formal entries (customs value more than $2,000.49 or as required 

by regulation).

For ground shipments:

– Applicable for both informal and formal entries.

For Air shipments:

– 0.3464% of the value 

of merchandise

– Minimum of $25.00, 

maximum $485.00 per entry

For ground shipments:

– 0.3464% of the value 

of merchandise

– Minimum of $2.00 for informal 

entries, $25.00 for formal entries; 

maximum $485.00 per entry

North American Free Trade

Agreement (NAFTA) Processing

– Special processing to ensure that the required NAFTA documentation on a shipment 

is complete to allow any applicable reduced tariff.

$21.25

Overtime/Special Handling

Service (Hourly Rate)

– When additional, non-routine activities/services are required, selected services may

be performed by UPS at the request of the importer/payer.

– Services offered include (but are not limited to) manipulations, labeling, inventory, auditing, 

customized reports, spreadsheets, key entry, general order processing, etc. 

– Please contact a brokerage specialist if there is a need for additional clearance services.

$51.50 per hour*

Post Entry Services – Protest: Request from an importer to recoup the overpayment of duty to U.S. Customs and 

Border Protection due to a description discrepancy or misclassification on the customs entry.

– Post Entry Adjustment: Request from an importer to obtain corrections to an entry filed with 

U.S. Customs and Border Protection prior to liquidation.

– Voluntary Tender: Request from an importer to submit additional duties owed to U.S. Customs 

and Border Protection, where submission is initiated by the customer.

$90.00**

Pre-Release Notification – This fee applies when customer contact is required prior to releasing the shipment. $10.00 per shipment

Transportation Handling – Assessed when shipments are removed from the UPS system, at the request of the importer, 

to be forwarded to another broker for clearance.

– Shipments are transferred from the UPS-bonded facility to the designated bonded agent’s

facility.

– A bonded carrier or cartman must be used to transfer goods in-bond from UPS to another

carrier based on approval to move the goods from U.S. Customs and Border Protection.

– Transfer may be denied by UPS Supply Chain Solutions® Customs Brokerage Services.

$30.00

Warehouse Storage –

Air/Ground – Per Day 

After Two Days

– Assessed when shipments remain in the UPS warehouse after the two free days. $20.00 + $0.04 per lb. per day

*All fees charged by any government agency or other third party, if any, will be billed in addition to the listed fees.

**Additional charges may apply.

Customs Brokerage

The Customs Brokerage information below applies to all UPS international package and UPS Worldwide Express FreightTM services unless 

otherwise noted. 

PACKAGE

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 215 of 232 Pg ID 215
149

Determining the Rate

Customs Brokerage 149

UPS provides customs clearance for Air 

and Ocean Freight and LTL shipments. 

– Coverage available in more than 

70 countries around the world.

– Up-to-date insight into global trad

regulations.

– Latest customs programs available; 

remote filing and entry reconciliation 

services.

UPS is the single source for managing 

international freight shipments and 

customs brokerage:

– Customer service is available 

24 hours a day, seven days a week 

in many locations.

– Online visibility to entry, delivery, 

tracking and billing details, with 

reporting capabilities.

– EDI capabilities to minimize data 

entry errors and customs delays.

– Special procedures for new customers to minimize risks and costs.

– Electronic archiving and retrieval 

of customs brokerage documents.

– Comprehensive freight services 

provide coverage on all North 

American borders and globally 

in air and seaport locations.

– Security measures being met or 

exceeded due to being a C-TPA

and AMS-certified provider

For more information on UPS Customs 

Brokerage Services for your freight 

needs, including the Customs Brokerage 

and Freight Forwarding Terms and 

Conditions, please visit ups-scs.com

AIR AND OCEAN FREIGHT AND LESS-THAN-TRUCKLOAD

Customs Brokerage

Customs Brokerage Services

Service Offerings Benefits

Global network of Customs Brokerage 

Services in more than 70 countries

Benefit from customs brokerage network and IT infrastructure from a single source.

Expertise as the largest filer of entries 

in North America

Gain expertise in all commodities and agencies.

Value-added processes and compliance support Access services that reduce cycle times and control costs.

Advanced IT and visibility systems Increase global visibility, imaging and reporting capabilities.

Proven customs brokerage implementation 

process

Easily transition to a full-service customs broker

A single point of accountability Simplify global trade and promote quality and compliance.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 216 of 232 Pg ID 216
How To Use This Gui

Sectio

4

Tracking and Paymen

Convenient and up-to-the-minute ways to track shipments are reviewed, as well

as an explanation of the UPS invoice, its presentation, and various billing an

payment options.

n Track your shipment as it moves through the UPS system from Pages 151-15

drop-off or pickup to completed delivery.

n Choose to receive your invoice in a variety of electronic formats Page 1

or as a paper summary.

n Select from a number of payment plans that offer weekly Page 1

and monthly options.

n Review solutions for managing your invoice and tips on how Page 156

to avoid additional charges.

SECTION 1 CHOOSING A SEVICE  

SECTIO 2 Preparing a S

SECTIO 3 Determi

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Tracking and Payment

Track Your Shipment 151

Track Your Shipment

UPS tracking services provide information about shipments as they move 

through the UPS system, from the time 

the shipper uploads shipping information 

to UPS to the time the shipment is delivered to the consignee. You can follow 

your shipment using WorldShip®, 

ups.com®, UPS CampusShip®, 

UPS MobileTM or Quantum View®. To 

track your UPS Express Critical® ship

ments, go to upsexpresscritical.com 

or call 1-800-714-87

Refer to “UPS Air Freight Terms and

Conditions of Contract for UPS Air

Freight Services in the United States,

Canada and International” at 

ups-scs.com/terms for Air Freight

services. Refer to the UPS Freight® 102

Series Tariff at upsfreight.com/tariff

for LTL and TL.

Number Description

Tracking Number – Number automatically assigned to your shipment by UPS to identify and locate the shipment as it travels 

through the UPS system.

Reference Number – Number you can assign when you ship to help you identify your shipment. Reference number can contain 

any combination of letters and numbers up to 35 characters.

UPS InfoNotice®

Number

– Number assigned by UPS that links all shipments for a delivery attempt together (patent pending). For detailed 

information on each shipment, go to ups.com or call 1-800-833-99

PRO Number – Number automatically assigned to your LTL shipment by UPS Freight to identify and locate the shipment 

as it travels through the UPS Freight system.

Tracking

Convenient Numbers to Track Shipments

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152

Track Your Shipment

Method Description

ups.com® – Track your package and freight shipments directly from the ups.com homepage or click on the Tracking tab to 

track up to 25 different tracking or UPS InfoNotice® numbers; you can also track by using your own reference 

numbers.

upsexpresscritical.com – Track your UPS Express Critical® shipments.

UPS MobileTM – Track your package and freight shipments anytime and anywhere directly from your mobile device. 

Go to m.ups.com or download the UPS Mobile App for BlackBerry®, iPhone® or AndroidTM to start tracking. 

Visit ups.com/mobile to learn more. 

UPS My Choice®* – Provides recipients with proactive delivery alerts via text, phone or e-mail the day before delivery, 

the morning of delivery and/or Confirmation of Delivery. 

Text Message – Track your package shipment via text messaging using any cell phone or mobile device. Visit ups.com/wireless 

to set up your UPS wireless profile to begin receiving SMS tracking text.

Within Your Business – Integrate the Tracking Application Programming Interface (API), one of the UPS Developer Kit APIs, into your 

business applications or onto your website; use a tracking or reference number to track your package and 

freight shipments.

E-mail** – Send an e-mail to totaltrack@ups.com and a detailed response will be sent to your e-mail address.

– If tracking only one package, specify that number within the subject line; if tracking multiple shipments, 

list up to 25 UPS package tracking numbers inside the body of the e-mail message.

Quantum View Notify® – Sends proactive e-mail notifications of key package and freight shipment events to as many as five e-mail 

addresses per request.

– Choose any combination of three critical shipment notifications for a particular shipment: when shipping 

information is received by UPS, when the shipment is delivered and when there is an exception which results 

in a change in the scheduled day of delivery.

– Can be requested at the time a shipment is processed in WorldShip®, UPS CampusShip®, UPS Mobile, 

the UPS Developer Kit, UPS Internet Shipping and a UPS Ready® solution approved to use this service.

– Can also be selected post-shipment at Tracking on ups.com and Quantum View Manage®.

– Contact your UPS representative, visit ups.com/quantumview or call 1-800-PICK-UPS® for more information.

– If UPS carbon neutral is also selected, e-mail notifications will be on a UPS carbon neutral branded template 

highlighting that the shipment is carbon neutral.

Quantum View

Manage®

– Allows you to receive proactive package and freight shipment status information via a user-friendly web interface 

without having to provide a tracking number. View information about UPS shipments you ship, receive or bill 

to your UPS account.

– Create custom views of shipping information, filter information and results, search by criteria you choose, 

set alerts, e-mail interested parties with shipping information and download data.

– For importers: provides additional inbound solutions to expedite clearance delays, automate customs 

compliance processes, audit post-clearance shipments prior to the payment of duties, contact UPS Customs 

Brokerage representatives and archive trade documents.

– Contact your UPS representative, visit ups.com/quantumview or call 1-800-PICK-UPS for more information.

Quantum View® Data* – An information service that provides package status updates via data files hourly (or as often as requested), 

when new information is available, about UPS shipments you ship/receive and shipments billed to your 

UPS account. Files are available in CSV, Flat File (TXT), XML and EDI formats for integration into your software 

applications and databases.

– Contact your UPS representative, visit ups.com/quantumview or call 1-800-PICK-UPS for more information.

ltl.upsfreight.com Track UPS Freight® shipments directly from the ltl.upsfreight.com homepage using your PRO Number. 

You can also track using your Bill of Lading or Purchase Order numbers.

*Not available for UPS Worldwide Express FreightTM.

**Supports only package. 

Convenient Ways to Track Shipments

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Tracking and Payment

Track Your Shipment 153

Now you can efficiently and conveniently manage your package claims 

online. From this website you can:

– Report a problem

– Provide claim documentation

– Check the status of a claim

– Receive key status updates via e-mail

– View and download claim history

– Initiate a claim dispute

– Access information about minimizing 

specific packaging problems that can 

result in lost or damaged packages

– Contact UPS with questions

You can access the claim site by:

– Visiting ups.com/claims

– Going to the Customer Service section 

under the Support tab on ups.com®

Plus, the ability to manage your claims 

has been integrated into systems you 

already use:

– Tracking on ups.com: If there is a 

problem with your package, you will 

see a link under “Claim Information” 

on the detailed tracking result page. 

This link will allow you to report a lost 

or damaged package or missing C.O.D.

– Quantum View Manage®: If you are 

a subscriber, you will see a link on 

the Shipment Progress page to “report 

a lost or damaged package.”

For UPS Worldwide Express FreightTM

claims, call 1-800-782-7892.

Manage Your Claims

Service Description

Proof of Delivery (P.O.D.) – Proof of Delivery of a shipment via e-mail, fax or mail is subject to a charge which will be assessed 

to the shipper. Refer to page 72 for charges and details.

UPS Delivery Confirmation, 

Signature Required and 

Adult Signature Required* 

(Domestic)

– Confirmation of delivery for domestic packages can be combined with either Signature Required 

or Adult Signature Required. Refer to page 71 for charges and details.

UPS Delivery Confirmation,

Signature Required and 

Adult Signature Required** 

(International, including 

Puerto Rico) 

– UPS Delivery Confirmation is included with Signature Required and Adult Signature Required; 

UPS Delivery Confirmation is not available separately. Refer to page 138 for charges and details.

Signature Tracking® – Web-based enhanced shipment tracking for instant access to Proof of Delivery information, including 

a digital signature image and full delivery address.

– Sign up at myups.com. Once logged in, go to the Support tab, select Tracking and then select Signature 

Tracking under the Tools and Resources area.

Verbal Confirmation

of Delivery

– To confirm delivery of your shipment, a UPS representative will call the preferred contact telephone 

number listed on your UPS Next Day Air® Early A.M.® package. Refer to page 74 for charges and details.

*Available by using WorldShip®, UPS Internet Shipping, UPS CampusShip®, UPS MobileTM, the UPS Developer Kit or a UPS Ready® solution 

meeting the most current specifications set forth in the UPS Guide to Labeling. The shipper selects “Adult Signature Required” under “Delivery 

Confirmation,” and a UPS Smart Label® is printed with all necessary information included. Delivery confirmation information is available online 

or by mail. Refer to ups.com/terms for more information.

**Available by using WorldShip or a UPS Ready solution meeting the most current specifications set forth in the UPS Guide to Labeling. The shipper 

selects “Adult Signature Required” under “Delivery Confirmation,” and a UPS Smart Label is printed with all necessary information included. 

Delivery confirmation information is available online or by mail. Refer to ups.com/terms for more information.

Proof of Delivery (P.O.D.)

Track Your Shipment

PACKAGE

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154

Reviewing Your Invoice

Solutions Description Benefits

UPS Billing Center – A secure, easy-to-use website that allows yo

to view, pay and request adjustments to your 

invoice online for Air Freight, Ocean Freight, 

Brokerage and Mail Innovations.

– To learn more, visit ups.com/billing.

– An electronic alternative to receiving paper bills.

– Receive invoices faster.

– Set up/arrange to have payments sent electronically, eliminating 

the printing and mailing of checks.

– Access to supporting brokerage documents (e.g., Commercial 

Invoice) for U.S. import shipments.

– Create/download summary or detailed reports to improve cost 

allocation for package shipments.*

– Print as much or as little of the invoices as needed.

– Electronic filing of invoices saves time and space.

UPS Billing Data – UPS Billing Data is a detailed electronic billing 

file that can be received in a CSV, XML or EDI 

210 format.

– To learn more, visit ups.com/billing.

– An electronic alternative to receiving paper bills for package 

and freight services.

– Receive invoices faster.

– Allows the integration of UPS billing information into accounting 

and other business applications.

– Facilitates faster and easier invoice reconciliation, cost allocation 

and accounts payable processes.

UPS Billing

Analysis Tool

– The UPS Billing Analysis Tool uses the CSV file 

format to create professional and time-saving

reports.

– To learn more, visit ups.com/billing.

– Through a series of standardized reports, this tool converts the 

UPS Billing Data file into useful information to help manage your 

shipping costs.

UPS Paper Bill – Receive a summary or detailed paper bill sent 

via the U.S. Mail.

– Does not require a computer to review shipping charges.

*Not available for Air Freight and Ocean Freight.

UPS offers a number of options for viewing, paying and managing your invoice. You may want to consider one of our information

rich electronic invoice formats, designed to help your company allocate and reconcile UPS charges more effectively. To learn more 

or enroll in these options, visit ups.com/billing or call 1-800-PICK-UP

Viewing, Paying and Managing Your Invoice

Save Trees: Online billing can reduce your impact on the environment.

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 221 of 232 Pg ID 221
155

Tracking and Payment

Reviewing Your Invoice 155

Schedules Description

Billed Weekly/Pay Weekly – Receive an invoice weekly and pay weekly.

– Payment is due within the terms stated on the invoice.

– A late payment fee will be assessed on balances that are 14 days past due.

– Payment can be made by Electronic Funds Transfer, credit card or check.

– Electronic Payment options are available via the UPS Billing Center.

Billed Weekly/Pay Monthly – Receive an invoice weekly but pay only once a month.

– A prepayment equal to four weeks’ average shipping charges must be made and will remain on account 

with UPS.

– Payment is due within the terms stated on the invoice.

– A late payment fee will be assessed on balances that are 14 days past due.

– Payment can be made by Electronic Funds Transfer or check.

– Electronic Payment options are available via the UPS Billing Center.

Billed Monthly/Pay Monthly* – Receive an invoice monthly and pay monthly.

– A prepayment equal to four weeks’ average shipping charges must be made and will remain on account 

with UPS.

– To avoid a prepayment, a Credit Extension Fee can be charged based on your annual shipping charges 

and is subject to change annually.

– Establishing an Electronic Funds Transfer payment option allows you to avoid a prepayment 

and the Credit Extension Fee.

– Payment is due within the terms stated on the invoice.

– A late payment fee will be assessed on balances that are 14 days past due.

– Payment can be made by Electronic Funds Transfer or check.

– Electronic Payment options are available via the UPS Billing Center.

*Monthly billing is limited to customers with average shipping charges of $200.00 or less per week. To be eligible for the Credit Extension Plan,

you must use UPS transportation services solely for business, commercial or agricultural purposes. The first-year fee is $45.00. The fee for each

following year will be based on yearly revenue. If the yearly revenue is under $15,600.00, the fee will be $45.00. If the yearly revenue exceeds

$15,600.00, the fee will be the actual yearly revenue multiplied by .0163.

Notes:

– UPS reserves the right to approve billing and payment schedules and payment methods requested.

– The “UPS Tariff/Terms and Conditions – United States” (available at ups.com/terms) contains provisions for a late payment fee 

on past-due balances (including, without limitation, any previously assessed, but unpaid, late payment fees).

– The shipper should check with its bank to ensure that there are no fees for electronic transactions.

UPS Billing and Payment Schedules

Reviewing Your Invoice

PACKAGE

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 222 of 232 Pg ID 222
Options Description

PACKAGE, AIR FREIGHT AND LESS-THAN-TRUCKLO

Bill Shipper (Prepaid) – Shipper’s UPS package, air freight or LTL account is billed for shipping charges.

Bill Receiver (Freight Collect) – Receiver’s UPS package, air freight or LTL account is billed for shipping charges.

Bill Third Party – A third party’s UPS package, air freight or LTL account is billed for shipping charges.

INTERNATIONAL PACKAGE

Free Domicile – The shipper pays all costs of delivery, including customs clearance fees, directly to the door of the consignee.

Split Duty and Tax – Shipper’s UPS account is billed for shipping charges and duties.

– Receiver’s UPS account is billed for all taxes.

AIR FREIGHT

Shipper’s Check Received

– Delivery Duties Paid (DDP)*

– Delivery Duties Unpaid (DDU)*

Fees vary by country and seller’s charges. 

Importer is responsible for fees that vary by country.

*For a quoted price, the seller/exporter clears the goods for export and is responsible for making them available to the buyer at the named place

of destination cleared for import, but not unloading them from the transport vehicle.

For international shipments, the above billing options can be used in combination with one another, allowing the shipper, receiver or third party

to be billed for all or part of the shipping charges. International shipping charges typically include the cost of transportation, duties, brokerage

fees and taxes.

Unless otherwise specified at the time of shipping, shipping charges are billed to the shipper. In the event of non-payment by the consignee

or third party, the charges are billed to the shipper.

UPS offers a variety of options to help you manage your shipping costs by allowing you to determine who pays what portion 

of the shipping charges.

Control who can and cannot bill 

shipping charges to your UPS account 

number. There are two convenient 

ways to manage this process. Select 

the option that is appropriate for your 

business needs.

– Allow any shipper to bill shipping 

charges to your UPS account number, 

except for certain shippers you wish 

to exclude.

– Allow only certain shippers to bill 

shipping charges to your UPS account 

and exclude all others.

To begin controlling your inbound 

charges, go to ups.com/billing.

A Consolidated Payment Plan offers 

a convenient way to aggregate UPS 

invoices for multiple UPS account numbers into a single invoice for payment. 

Consolidated Payment Plans can be 

created for UPS domestic, export 

and import invoices. 

To learn more about Consolidated 

Payment Plans, call 1-800-PICK-UP

Additional charges can occur when 

shipments are not processed properly. 

Tips for avoiding these charges may 

be found at ups.com/avoidcharges.

Solutions for Managing Your Invoice

Managing Inbound Charges

Consolidated Payment Plans

Managing Additional Charges

UPS Billing/Payer Options

Reviewing Your Invoice

156

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 223 of 232 Pg ID 223
Index

A

Access to UPS 33-34

Additional Charges See Value-Added Services 

and Other Charges

Additional Consignee/Invoice 146

Additional Handling 76, 141

Address Correction 76, 141

Adult Signature Required 71, 138, 153

Air Freight Services 7, 11, 68-69

Air Shipping Documents (ASDs) 32

Alcoholic Beverages 15

Alliance Locations 

(Office Depot and Staples) 16, 34, 139, 140

Artwork 17

Authorized Return Service 75

Authorized Shipping Outlet 34, 139, 140

Automated Processing

Air Freight 31

LTL 31

Package 31

B

Bank Bills, Notes or Currency 17

Batteries 22

Bill of Lading 

Air Freight 36

Corrected Bill of Lading 76

LTL 32

Billing Options

Air Freight 156

Import 111

LTL 156

Package 136, 154-156

Bonds

Continuous Transaction Bond 146

In-Transit Bond (IT Bond) 146

Single Entry Bond (SEB) 146

Brokerage Services

Air Freight 149

LTL 149

Ocean Freight 149

Package 94, 119, 136-138, 144-148

Bulk or Dangerous Items 17

Bundled or Strapped Boxes 22

C

Canada

UPS Standard

 From Canada 10, 113, 117, 119, 131-132, 145

 To Canada 9, 87, 94, 105-107

UPS 3 Day Select from Canada 10, 113, 117, 119, 130, 145

UPS Worldwide Service to Canada 9

Canada Zone Chart 

 Export 88-92

 Import 113, 117

Certificate of Origin 70, 136

Chargeback for Consignee Billing Shipments 78

Check 154, 155, 156

Claims 153

C.O.D. (Collect on Delivery)

C.O.D. Automatic 70

C.O.D. Direct 70

C.O.D. Secure 70

C.O.D. Service Restrictions 15

Delayed Deposit 70

Manual C.O.D. Tags 70

Commercial Invoice 35

Complex Entries 146

Consolidation and Distribution 8

Credit Extension Fee 155

Currency Conversion 136

Customer Service

International Customer Service 94, 119

Customized Brokerage Services 147

Customized Returns 75, 139

Customs Brokerage 144-149

Air Freight 149

LTL 149

Ocean Freight 149

Package 94, 119, 136-138, 144-148

Customs Clearance

Air Freight 149

Entry Preparation Charges 145

LTL 149

Ocean Freight 149

Customs Entry Packets 147

D

Daily On-Route Pickup 33, 73

Daily Pickup 33, 73

Dangerous Goods 

Air Freight 17, 70, 142

LTL 17, 142

Package 14-16, 22, 77, 142

Index

Index    157

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 224 of 232 Pg ID 224
158

Index

D (continued)

Day-Specific Pickup 33, 73

Declared Value for Carriage 

Air Freight 71

LTL 71

Package 70, 136

Dedicated Contract Carriage 8

Delivery Area Surcharge 76, 141

Commercial, Commercial Extended 76

Residential, Residential Extended 76

Delivery Attempt 76

Delivery Change Options 71

Delivery Change Request 71

Delivery Reattempt 141

Delivery Service Areas 11

Destination Outside Service Area 76

Determine the Rate 

Domestic, Export and Import 38

Determine the Weight and Size 27-30

Air Freight 30

Irregularly Shaped Packages 28

Items Shipped in Bags 28

Letter Rates 28

UPS Air Services shipments 27

UPS Ground shipments 27

UPS Standard to Canada shipments 27

UPS Worldwide Express Freight 29

Determine the Zone 

Domestic 39

Export 81

From Canada 113

From Mexico 113

Import 112

To Canada 87

To Mexico 93

Dimensional Weight

Air Freight 30

Package 27-28, 94, 119

 Domestic 27

 International 27

UPS Worldwide Express Freight 29

Disbursement Fee 147

Documenting an International Shipment

Air Freight 36

Package 35-36

Documentation

Air Shipping Documents (ASDs) 32

Domestic Information 

Service Number 1-800-PICK-UPS (1-800-742-5877)

D (continued)

Domestic Rates and Services 

UPS Express Critical 5, 9, 10

UPS Ground 6, 64-67

UPS Next Day Air 5, 44-47

UPS Next Day Air Early A.M. 5, 40-43

UPS Next Day Air Saver 5, 48-51

UPS 2nd Day Air 6, 56-59

UPS 2nd Day Air A.M. 6, 52-55

UPS 3 Day Select 6, 60-63

Domestic Service Options 

Air Freight 7

LTL 8

Package 5-6

TL 8

Dry Ice 14, 76, 141

Duty 147

Duty Drawbacks 146

E

Electronic Export Information (E.E.I.) 36, 136

Electronic Funds Transfer 155

Electronic Media 22, 28

Electronic Return Label 75, 139

Entry-Line Charge 146

Essential Contacts 2

Expedited Intermodal 8

Export Support 94, 119

Extended Area Surcharge 142

F

Fabric and Wallpaper 22

Firearms 15

Fish and Wildlife (F&W) Entry Preparation 146

Foreign Trade Zone (FTZ) Entry 146

Formal Entry 148

Freight Forwarding 12

Freight Preparation 24-26

Fuel Surcharge

Domestic 70-74, 76-80

International 136-138, 141-143

Full Container Load 12

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 225 of 232 Pg ID 225
Index    159

Index

G

General Information 

Service Number 1-800-PICK-UPS (1-800-742-5877)

Ground Shipping Documents 32

H

Hand-Carry Service 5, 9, 10

Hazardous Materials and 

International Dangerous Goods 14, 15, 142

Hazardous Materials Service Restrictions 

Setting Up Service 14

To and From Alaska, Hawaii, Puerto Rico 

 and Catalina Island 14

Hazardous Materials and Dangerous Goods 

Special Packaging Needs 22

Package 77

LTL 77

Hazardous Waste 17

Hearing Impaired Service Number 1-800-833-0056

Heavy Package 23

Heavy Package Sticker 23

Hold at Destination Airport for Pickup (HAPU) 72

Hold for Pickup 71

I

Import Support 94, 119

Inside Delivery 77

Inside Pickup 77

Intermodal 8

International Customer Service Center 1-800-782-7892

International Dangerous Goods (IDG) 

LTL 142

Package 14, 15, 142

UPS Worldwide Express Freight 142

International Export Rates and Services 

UPS Express Critical 9, 152

UPS Standard to Canada 9, 94, 105-107

UPS Standard to Mexico 9, 94, 108-110

UPS Worldwide Expedited 9, 94, 102-104

UPS Worldwide Express 9, 94, 95-97

UPS Worldwide Express Freight 9, 98

UPS Worldwide Express Plus 9, 94, 95-97

UPS Worldwide Saver 9, 94, 99-101

International Export Service Options 9

International Freight Services 7, 11

I (continued)

International Import Rates and Services 

UPS Express Critical 10

UPS Standard From Canada 10, 119, 131-132

UPS Standard From Mexico 10, 119, 133-135

UPS 3 Day Select from Canada 10, 119, 130

UPS Worldwide Expedited 10, 119, 127-129

UPS Worldwide Express 10, 119, 120-122

UPS Worldwide Express Freight 10, 123

UPS Worldwide Express NA1 10, 119, 120-122

UPS Worldwide Express Plus 10, 119, 120-122

UPS Worldwide Saver 10, 119, 124-126

International Import Service Options 10

Invoice

Air Freight 156

Invoice Removal 140

LTL 156

Package 146, 154-156

UPS Paperless Invoice 35

Irregularly Shaped Items and Bare Metals 23

J

Jewelry 15, 17

L

Label

Electronic Label 140

Electronic Return Label 75, 139

1 UPS Pickup Attempt Label 75, 139, 140

Print and Mail Label 140

Print and Mail Return Label 75, 139

Print Label 140

Print Return Label 75, 139

3 UPS Pickup Attempts Label 75, 139, 140

UPS Smart Label 32

Large and/or Heavy Packages 23

Large Package Surcharge 28, 78, 142

Late Payment Fee 155

Less-Than-Container Load 12

Less-Than-Truckload (LTL) Services 

LTL Guaranteed A.M. 8

LTL Guaranteed 8 

LTL 8

LTL Urgent 8 

ltl.upsfreight.com 152

My LTL Freight 31

Letters 17

Liftgate Services

Air Freight 78

LTL 78, 142

Package 142

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 226 of 232 Pg ID 226
160

Index

M

Manual Processing

LTL 32

Package 32

Marking Notice Processing 148

Maximum Length 15

Maximum Size 15

Maximum Values 15

Maximum Weight 15

Merchandise Processing Fee 148

Mexico

UPS Standard 

 From Mexico 10, 113, 133-135, 145

 To Mexico 9, 108-110

Zone Chart 93, 118

Missing/Invalid Account Number 

or Refusal Fee 78, 142

Museum Exhibits 17

My LTL Freight 31

MyFreight 31

N

NAFTA Certificate of Origin 35

Non-Conforming Freight 78

Non-Resident Importer (NRI) 137

North American Free Trade Agreement (NAFTA) 

Processing 148

Notification Prior to Delivery 78

O

Ocean Freight 12, 149

Office Depot 16, 34, 139, 140

1 UPS Pickup Attempt Label 75, 139, 140

Other Charges 

Domestic

 Air Freight 76, 78-80

 LTL 76-80

 Package 76-80

International

 LTL 142-143

 Package 141-143

Other Government Agency (OGA) Clearance 147

Other Regulated Materials (ORM-D)/ 

Limited Quantities (Ltd Qty) 14

Over Maximum Limits 78, 142

O (continued)

Oversize 

Air Freight 79

LTL 79

Oversize Pallet Handling Surcharge 143

Overtime/Special Handling Service 148

P

Pack & Ship Guarantee 23, 34

Package Tracking, Tracing 

and Refund Requests 79, 143

Packaging Assistance

Packaging Advisor 23

UPS Package Design and Test Lab 23

Packing Services 23

Packaging Guidelines 20-21, 24-26

Air Freight 24-26

LTL 24-26

Package 19-23

 Heavy Package 23

 Packages Weighing More Than 70 Pounds 23

 Provided Packaging 19

 Special Packaging Needs 22-23

 UPS Worldwide Express Freight 24-26

Palletized Freight 7, 9, 10, 11, 24-26

Non-Palletized Freight 24, 26

Palletized Shipments 7, 9, 10, 24, 98, 123

International Palletized Shipments 29

Payer Rebilling Fee 79

Payment Options 155-156

Perishable Commodities 17

Pickup Area Surcharge 143

Pickup Notifications for LTL 33

Post Entry Services 148

Prepare Your Shipment See Packaging Guidelines

Pre-Release Notification 148

Print Return Label 75, 139

Print and Mail Return Label 75, 139

Prior Notice for Food and Food Products 147

Prohibited and Restricted Goods 15-16

Project Cargo Management 12

PRO Number 25, 151

Proof of Delivery (P.O.D.) 72, 153

Provided Packaging 19

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 227 of 232 Pg ID 227
Index    161

Index

Q

Quantum View Data 152

Quantum View Manage 111, 152

Quantum View Notify 152

R

Rates

Air Freight 38, 68-69

Package

 Domestic 38, 40-80

 Export 38, 95-110

 Import 38, 120-143

Redelivery 79

Reference Number 151

Remote Area Surcharge 79, 143

Residential Delivery 79

Residential Pickup 79

Residential Surcharge 79, 143

Restricted and Prohibited Articles 

(Export and Import) 15

Air Freight 17

LTL 17

Package 14-16

Returns and The UPS Store 75, 139

Reviewing Your Invoice 154-156

Routing Form 111

S

Saturday Delivery

Air Freight 72

LTL 72

Package 72, 137

Saturday, Sunday or Holiday Delivery 72

Saturday Pickup

Air Freight 72

LTL 72

Package 72 

Saturday, Sunday or Holiday Pickup 72

Scheduled Pickup Options 137

Daily On-Route Pickup 33, 73

Daily Pickup 33, 73

Day-Specific Pickup 33, 73

Package 73 

UPS Smart Pickup 33, 73

Service Options 

Air Freight 7, 11

LTL 8

Ocean Freight 12

Package

 Domestic 5-6

 International 9-10

TL 8

S (continued)

Service Restrictions 14-17

Air Freight 17

LTL 17

Package 14-16

Prohibited and Restricted Goods 15-16

Shipment Pricing

Export 94

Import 119

Shipper’s Export 

Declaration (S.E.D.) See Electronic Export Information

Shipper’s Letter of Instruction 36

Shipping Checklist 20

Shipping Forms 94, 119

Shipping Solutions 31-32

Signature Required 71, 138, 153

Signature Tracking 153

Special Handling of Undeliverable Shipments 143

Special Packaging Needs (Package) 22-23

Solution Finder ups.com/solutionfinder

Staples 16, 34, 139, 140

State Classifications and Abbreviations

West and East 82

Storage 80

T

Table of Contents 3

Taking Control of Your Import Costs 111

Telecommunications Device

for the Deaf Service Number 1-800-833-0056

Temperature Protection Services 8

Temporary Import Under Bond 147

The UPS Store 16, 23, 34, 139, 140

Thermal Label Printer 19

Third-Party Retail Locations 

(Alliance Locations, including 

Office Depot and Staples as well as 

Authorized Shipping Outlets) 16, 34, 139, 140

3 UPS Pickup Attempts Label 75, 139, 140

Tires 23

Tobacco 16

Track Your Shipment 151-153

PRO Number 151

Reference Number 151

Tracking Number 151

UPS InfoNotice Number 151

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 228 of 232 Pg ID 228
162

Index

T (continued)

Tracking Information 

Service Number 1-800-PICK-UPS (1-800-742-5877)

Trade Show Services 8

Transportation Handling 148

Truckload (TL) 8

Truck Waiting Time 80

U

Undeliverable Package Return Charge 80

ups.com 152

UPS Air Freight Consolidated 11

UPS Air Freight Direct 11

UPS Alliance Locations 

(Office Depot and Staples) 16, 34, 139, 140

UPS Authorized Shipping Outlet 16, 34, 139, 140

UPS Billing Analysis Tool 154

UPS Billing and Payment Schedules 

Billed Monthly/Pay Monthly 155

Billed Weekly/Pay Monthly 155

Billed Weekly/Pay Weekly 155

UPS Billing/Payer Options 

Bill Shipper (Prepaid) 156

Bill Receiver (Freight Collect) 156

Bill Third Party 156

Free Domicile 156

Shipper’s Check Received 156

Split Duty and Tax 156

UPS Billing Center 154

UPS Billing Data 154

UPS Broker of Choice 144, 147

UPS CampusShip 31

UPS Capital 13

UPS carbon neutral 73, 137

UPS C.O.D. 70

UPS Customer Center 34

UPS Delivery Confirmation 71, 138, 153

UPS Delivery Intercept 71

UPS Developer Kit 32

UPS Drop Box 16, 34, 139, 140

UPS Express Box 19

UPS Express Critical 5, 9, 10, 14

upsexpresscritical.com 152

UPS Express Envelope 19

UPS Express Pak 19

UPS Express Tube 19

U (continued)

UPS Freight Services 

UPS Freight Less-Than-Truckload (LTL) 8, 33

UPS Freight Truckload (TL) 8, 33

UPS FTZ Facilitator 145, 147

UPS Ground 6, 27, 32, 64-67

UPS Ground with Freight Pricing 6

UPS Hundredweight Service 6, 47, 51, 55, 59, 63, 67, 72

UPS Import Control 111, 119, 140

UPS InfoNotice Number 151

UPS Internet Shipping 31

UPS Mail Innovations 13

UPS Mobile 32, 152

UPS My Choice 74, 152

UPS My Choice Member 74

UPS My Choice Premium Member 74

UPS Next Day Air 5, 44-47

Letter Rate 44

UPS Next Day Air Early A.M. 5, 40-43

Letter Rate 40

UPS Next Day Air Freight 7, 68

UPS Next Day Air Freight NGS 7, 69

UPS Next Day Air Saver 5, 48-51

Letter Rate 48

UPS On-Call Pickup 33, 74, 138

UPS On-Call Pickup Area Surcharge 80

UPS Package Design and Test Lab 20, 21, 23, 25

UPS Paper Bill 154

UPS Paperless Invoice 35

UPS Ready 139, 140

UPS Returns

UPS Returns Exchange 75, 139

UPS Returns Flexible Access 75

UPS Returns Services 16, 75, 139

UPS 2nd Day Air 6, 56-59

Letter Rate 56

UPS 2nd Day Air A.M. 6, 52-55

Letter Rate 52

UPS 2nd Day Air Freight 7, 68

UPS 2nd Day Air Freight NGS 7, 69

UPS Services

Air Freight 7, 11

Domestic 5-6

International 9-10

LTL and TL 8

Ocean Freight 12

UPS Service Guarantee 80, 143, 144, 145

UPS Smart Label 32

UPS Solutions Website Address ups.com/solutions

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 229 of 232 Pg ID 229
Index    163

Index

U (continued)

UPS Solutions 13

Customized Returns 75, 139

Returns and The UPS Store 75, 139

UPS Standard 

From Canada 10, 113, 117, 119, 131-132

From Mexico 10, 113, 118, 119, 133-135

To Canada 9, 87, 94, 105-107

To Mexico 9, 93, 94, 108-110

UPS Standard Zone Chart 

From Canada 117, 145

From Mexico 118, 145

To Mexico 93

UPS Supply Chain Solutions 13

Call Centers 33

UPS Supply Chain Solutions Quick Zip 11, 68-69

UPS 3 Day Freight 7, 68

UPS 3 Day Freight NGS 7, 69

UPS 3 Day Select 6, 14, 32, 60-63

UPS 3 Day Select from Canada 10, 113, 117, 119, 130, 145

UPS TradeAbility 94, 119

UPS Website Address ups.com

UPS Worldwide Expedited 

Export 9, 81, 87, 94, 102-104, 145

Import 10, 112, 119, 127-129, 145

UPS Worldwide Express 

Export 9, 81, 87, 94, 95-97, 145

 10KG Box 95

 25KG Box 95

 Letter Rate 95

 Pak Rate 95

Import 10, 112, 119, 120-122, 145

 Letter Rate 120

UPS Worldwide Express Freight

Export 9, 81, 87, 98, 145

Import 10, 112, 123, 145

UPS Worldwide Express NA1 

Import 10, 112, 119, 120-122, 145

 Letter Rate 120

UPS Worldwide Express Plus 

Export 9, 81, 87, 94, 95-97, 145

 Letter Rate 95

 Pak Rate 95

Import 10, 112, 119, 120-122, 145

 Letter Rate 120

U (continued)

UPS Worldwide Saver 

Export 9, 81, 87, 94, 99-101

 10KG Box 99

 25KG Box 99

 Letter 99

 Pak Rate 99

Import 10, 112, 119, 124-126, 145

 Letter Rate 124

UPS Worldwide Services Waybill 32

U.S. Certificate of Origin 35

V

Value-Added Services

Domestic

 Air Freight 70-72

 LTL 70-72

 Package 70-75

International

 Package 136-140

Verbal Confirmation of Delivery 74, 153

W

Warehouse 

Entry 147

Storage 148

Waybill 32

Weight and Size Information 

Air Freight 30

Package 27-28

West and East State Classifications 82

World Ease 138

WorldShip 31

Z

Zone Charts 

Air Freight 39, 81-86, 112, 114-116

Package

 Determine the Zone 39, 81-86, 112, 114-116

 International Export

 Except Canada 81-86

 To Canada 87-92

 International Import 111-116

 UPS Standard from Mexico 113, 118

 UPS 3 Day Select and UPS Standard from Canada 113, 117

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 230 of 232 Pg ID 230
ups.com®

1-800-PICK-UPS®

2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 231 of 232 Pg ID 231
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2:14-cv-12719-GER-RSW Doc # 1 Filed 07/11/14 Pg 232 of 232 Pg ID 232