# C_2008063EN.01000501.xml

| 8.3.2008 | EN | Official Journal of the European Union | C 63/5 |
| --- | --- | --- | --- |

8.3.2008

EN

Official Journal of the European Union

C 63/5

---

Commission communication concerning Article 4(3) of Directive 98/27/EC of the European Parliament and of the Council on injunctions for the protection of consumers' interests, concerning the entities qualified to bring an action under Article 2 of this Directive

(Text with EEA relevance)

(2008/C 63/06)

The authorities of the Member States concerned have recognised the entities mentioned below as being qualified to bring actions for an injunction under Article 2 of Directive 98/27/EC.

BELGIUM

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Association belge des consommateurs Tests-Achats/Belgische Verbruikersunie Test-Aankoop |

Name of the entity

Contact details

Purpose

1.

Association belge des consommateurs Tests-Achats/Belgische Verbruikersunie Test-Aankoop

| rue de Hollande/Hollandstraat, 13 |
| --- |
| B-1060 Bruxelles |
| Tel. (32-2) 542 35 55 |
| Fax (32-2) 542 32 50 |
| E-mail: membres@test-achats.be leden@test-aankoop.be |
| www.test-achats.be |
| www.test-aankoop.be |

rue de Hollande/Hollandstraat, 13

B-1060 Bruxelles

Tel. (32-2) 542 35 55

Fax (32-2) 542 32 50

E-mail: membres@test-achats.be leden@test-aankoop.be

www.test-achats.be

www.test-aankoop.be

| — | Promotes, defends and represents consumer interests (initiatives, activities, studies, research, publications on consumer issues, individualised services and support for members, etc.). |
| --- | --- |

—

Promotes, defends and represents consumer interests (initiatives, activities, studies, research, publications on consumer issues, individualised services and support for members, etc.).

| — | Promotes and supports the recruitment and development of legal persons whose main objective is to promote and defend consumer interests |
| --- | --- |

—

Promotes and supports the recruitment and development of legal persons whose main objective is to promote and defend consumer interests

| 2. | Organisation des consommateurs a.s.b.l./Consumentenorganisatie v.z.w/Verbraucherschutzzentrale V.o.E. |
| --- | --- |

2.

Organisation des consommateurs a.s.b.l./Consumentenorganisatie v.z.w/Verbraucherschutzzentrale V.o.E.

| Neustraße, 119 |
| --- |
| B-4700 Eupen |
| Tel. (32-2) 087 59 18 50 |
| Fax (32-2) 087 59 18 51 |
| E-mail: info@vsz.be |
| www.cec-ecc.be |
| www.evz.be |

Neustraße, 119

B-4700 Eupen

Tel. (32-2) 087 59 18 50

Fax (32-2) 087 59 18 51

E-mail: info@vsz.be

www.cec-ecc.be

www.evz.be

| — | Informs and advises private persons on consumer problems. |
| --- | --- |

—

Informs and advises private persons on consumer problems.

| — | Intervenes with the authorities and takes steps to protect consumers. |
| --- | --- |

—

Intervenes with the authorities and takes steps to protect consumers.

| — | Rights and individual and collective consumer representation. |
| --- | --- |

—

Rights and individual and collective consumer representation.

| — | Cross-border consumer issues. |
| --- | --- |

—

Cross-border consumer issues.

| — | Preventive measures and help for private persons with excessive debts |
| --- | --- |

—

Preventive measures and help for private persons with excessive debts

BULGARIA

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Комисия за защита на потребителите/Consumer Protection Committee |

Name of the entity

Contact details

Purpose

1.

Комисия за защита на потребителите/Consumer Protection Committee

| Slaveikov Sq. 4A |
| --- |
| BG-1000 Sofia |
| Tel. (+395-2) 987 7445 |
| Fax (+395-2) 988-42-18 |
| е-mail: info@kzp.bg |
| web: www.kzp.bg |

Slaveikov Sq. 4A

BG-1000 Sofia

Tel. (+395-2) 987 7445

Fax (+395-2) 988-42-18

е-mail: info@kzp.bg

web: www.kzp.bg

| — | Is responsible for the application of consumer protection law (general product safety, protection of economic interests, out-of-court settlement of consumer disputes, protection of consumers' collective interests). |
| --- | --- |

—

Is responsible for the application of consumer protection law (general product safety, protection of economic interests, out-of-court settlement of consumer disputes, protection of consumers' collective interests).

| — | Provision of consumer information and advice. |
| --- | --- |

—

Provision of consumer information and advice.

| — | Settlement of consumer disputes. |
| --- | --- |

—

Settlement of consumer disputes.

| — | Manages the work of the conciliation committees for out-of-court disputes, including that of the conciliation committee for payment disputes. |
| --- | --- |

—

Manages the work of the conciliation committees for out-of-court disputes, including that of the conciliation committee for payment disputes.

| — | Examines consumer complaints. |
| --- | --- |

—

Examines consumer complaints.

| — | RAPEX contact point for the rapid exchange of information on dangerous products. |
| --- | --- |

—

RAPEX contact point for the rapid exchange of information on dangerous products.

| — | Coordinates the activities of other qualified entities under Regulation (EC) No 2006/2004 on consumer protection cooperation. |
| --- | --- |

—

Coordinates the activities of other qualified entities under Regulation (EC) No 2006/2004 on consumer protection cooperation.

| — | Is responsible for the implementation of 12 Directives coming under the scope of Regulation (EC) No 2006/2004 |
| --- | --- |

—

Is responsible for the implementation of 12 Directives coming under the scope of Regulation (EC) No 2006/2004

| 2. | Българска национална асоциация на потребителите/Bulgarian National Consumers' Association |
| --- | --- |

2.

Българска национална асоциация на потребителите/Bulgarian National Consumers' Association

| Stefan Stambolov St 35A |
| --- |
| BG-1000 Sofia |
| Tel./Fax: (+395-2) 8333 285 |

Stefan Stambolov St 35A

BG-1000 Sofia

Tel./Fax: (+395-2) 8333 285

| — | Provides consumers with information on: goods and services placed on the market; risks associated with the use of products and services and ways of avoiding them; various means of protecting consumers' economic interests; legislation in force in the Republic of Bulgaria. |
| --- | --- |

—

Provides consumers with information on: goods and services placed on the market; risks associated with the use of products and services and ways of avoiding them; various means of protecting consumers' economic interests; legislation in force in the Republic of Bulgaria.

| — | Prepares proposals for legal, economic and political measures to protect consumers and the environment |
| --- | --- |

—

Prepares proposals for legal, economic and political measures to protect consumers and the environment

| 3. | Потребителски център за информация и изследвания/Consumer Centre for Information and Research |
| --- | --- |

3.

Потребителски център за информация и изследвания/Consumer Centre for Information and Research

| Knyaz Aleksandr |
| --- |
| Battenberg Boulevard 27 |
| BG-4000 Plovdiv |
| Tel. (+395-32) 68 74 78 |
| (+359) 0 886 330 770 |
| (+359) 0 894 799 288 |
| е-mail: ydavch@yahoo.com |

Knyaz Aleksandr

Battenberg Boulevard 27

BG-4000 Plovdiv

Tel. (+395-32) 68 74 78

(+359) 0 886 330 770

(+359) 0 894 799 288

е-mail: ydavch@yahoo.com

| — | Independent consumer monitoring. |
| --- | --- |

—

Independent consumer monitoring.

| — | Informing consumers on the state of the market for goods and services. |
| --- | --- |

—

Informing consumers on the state of the market for goods and services.

| — | Informing consumers and specialised entities about infringements of state standards and other legal instruments governing the production and trade of goods and services |
| --- | --- |

—

Informing consumers and specialised entities about infringements of state standards and other legal instruments governing the production and trade of goods and services

| 4. | Съюз на застрахованите в България/Union of Insured Persons in Bulgaria |
| --- | --- |

4.

Съюз на застрахованите в България/Union of Insured Persons in Bulgaria

| Residential Complex „Lazur“ |
| --- |
| Block 7, Entry A |
| BG-8001 Burgas |
| Tel./Fax (+395-56) 83 14 62 |
| е-mail: union_insured_bg@abv.bg |

Residential Complex „Lazur“

Block 7, Entry A

BG-8001 Burgas

Tel./Fax (+395-56) 83 14 62

е-mail: union_insured_bg@abv.bg

| — | Protects the interests of insured persons. |
| --- | --- |

—

Protects the interests of insured persons.

| — | Informs consumers on insurance matters |
| --- | --- |

—

Informs consumers on insurance matters

| 5. | Регионален съюз на потребителите-98, гр. Видин/Regional Association of Consumers — 98, Vidin |
| --- | --- |

5.

Регионален съюз на потребителите-98, гр. Видин/Regional Association of Consumers — 98, Vidin

| Blintsi Square 2 |
| --- |
| 11th floor, room 10 |
| BG-3700 Vidin |
| Tel./Fax (+395-94) 601 431 |
| е-mail: rsp_vd_98@abv.bg |

Blintsi Square 2

11th floor, room 10

BG-3700 Vidin

Tel./Fax (+395-94) 601 431

е-mail: rsp_vd_98@abv.bg

| — | Socially useful activities to protect consumers |
| --- | --- |

—

Socially useful activities to protect consumers

| 6. | Независим съюз на потребителите в България/Independent Union of Consumers in Bulgaria |
| --- | --- |

6.

Независим съюз на потребителите в България/Independent Union of Consumers in Bulgaria

| Klokotnitsa St 35-37 |
| --- |
| BG-1000 Sofia |
| Tel./Fax (+395-2) 83 19 000 |
| Vezrazhdane Square 1, room 224 |
| Pleven |
| Tel. (+395-64) 801 941 |
| Fax (+395-64) 83 50 02 |
| Sofia office |
| Tel./Fax (+395-2) 931 56 24 |
| e-mails: maks@rambler.bg |
| head@users.bg |
| consumers_bg@mail.bg |

Klokotnitsa St 35-37

BG-1000 Sofia

Tel./Fax (+395-2) 83 19 000

Vezrazhdane Square 1, room 224

Pleven

Tel. (+395-64) 801 941

Fax (+395-64) 83 50 02

Sofia office

Tel./Fax (+395-2) 931 56 24

e-mails: maks@rambler.bg

head@users.bg

consumers_bg@mail.bg

| — | Provides consumers with information on: goods and services placed on the market; risks associated with the use of products and services and ways of avoiding them; various means of protecting consumers' economic interests; legislation in force in the Republic of Bulgaria. |
| --- | --- |

—

Provides consumers with information on: goods and services placed on the market; risks associated with the use of products and services and ways of avoiding them; various means of protecting consumers' economic interests; legislation in force in the Republic of Bulgaria.

| — | Prepares proposals for legal, economic and political measures to protect consumers and the environment |
| --- | --- |

—

Prepares proposals for legal, economic and political measures to protect consumers and the environment

| 7. | Национална лига — потребители на услуги/National League — Consumers of Services |
| --- | --- |

7.

Национална лига — потребители на услуги/National League — Consumers of Services

| Residential Complex „Lazur“, Block 9, Entrance 3 |
| --- |
| BG-8001 Burgas |
| Tel. (+395-56) 888 955 |
| mobile phone: (+395) 0 889 61 51 08 |
| е-mail: National_league@abv.bg |

Residential Complex „Lazur“, Block 9, Entrance 3

BG-8001 Burgas

Tel. (+395-56) 888 955

mobile phone: (+395) 0 889 61 51 08

е-mail: National_league@abv.bg

| — | Informs consumers on their rights. |
| --- | --- |

—

Informs consumers on their rights.

| — | Addresses irregularities in the market for services and duly notifies the competent consumer bodies. |
| --- | --- |

—

Addresses irregularities in the market for services and duly notifies the competent consumer bodies.

| — | Assists consumers in the event of problems |
| --- | --- |

—

Assists consumers in the event of problems

| 8. | Асоциация „Помощ за потребителя“/Consumer Assistance Association |
| --- | --- |

8.

Асоциация „Помощ за потребителя“/Consumer Assistance Association

| Residential Complex „Lyulin“ |
| --- |
| Block 901, Entrance D, flat 98 |
| BG-1324 Sofia |
| Tel. (+395-2) 36 35 41 |
| mobile phone: (+395) 0 88 879 55 22 |
| е-mails: app_ngo@abv.bg |
| gvladimirov@abv.bg |

Residential Complex „Lyulin“

Block 901, Entrance D, flat 98

BG-1324 Sofia

Tel. (+395-2) 36 35 41

mobile phone: (+395) 0 88 879 55 22

е-mails: app_ngo@abv.bg

gvladimirov@abv.bg

| — | Organises seminars and provides training on consumer affairs. |
| --- | --- |

—

Organises seminars and provides training on consumer affairs.

| — | Sets up consumer information and consultation centres. |
| --- | --- |

—

Sets up consumer information and consultation centres.

| — | Institutes class actions to defend consumers' interests. |
| --- | --- |

—

Institutes class actions to defend consumers' interests.

| — | Initiates legislative developments in the field of consumers' rights. |
| --- | --- |

—

Initiates legislative developments in the field of consumers' rights.

| — | Participates in the work of state consultative bodies in the field of consumer protection. |
| --- | --- |

—

Participates in the work of state consultative bodies in the field of consumer protection.

| — | Provides mediation and participates in the work of the conciliation committees. |
| --- | --- |

—

Provides mediation and participates in the work of the conciliation committees.

| — | Tests products and is involved in official controls |
| --- | --- |

—

Tests products and is involved in official controls

| 9. | Федерация на потребителите в България/Federation of Consumers in Bulgaria |
| --- | --- |

9.

Федерация на потребителите в България/Federation of Consumers in Bulgaria

| Stefan Stambolov St 35A |
| --- |
| BG-1000 Sofia |
| Tel./Fax (+395-2) 931 98 11 |
| (+395-2) 833 32 85 |
| е-mail: fcb@mobikom.com |
| or bap@mail.orbiTel.bg |

Stefan Stambolov St 35A

BG-1000 Sofia

Tel./Fax (+395-2) 931 98 11

(+395-2) 833 32 85

е-mail: fcb@mobikom.com

or bap@mail.orbiTel.bg

The organisation's activities focus on the protection of consumers' economic interests, by:

| — | participating in the preparation of laws and regulations, |
| --- | --- |

—

participating in the preparation of laws and regulations,

| — | preparing opinions on governmental, departmental and municipal decisions concerning specific consumer interests and the formation of public opinion in this area, |
| --- | --- |

—

preparing opinions on governmental, departmental and municipal decisions concerning specific consumer interests and the formation of public opinion in this area,

| — | providing consultation and advice on the resolution of concrete problems encountered by consumers and citizens, |
| --- | --- |

—

providing consultation and advice on the resolution of concrete problems encountered by consumers and citizens,

| — | working together with manufacturers and dealers in compensating consumers who purchase low-quality or dangerous products, or products with inadequate guarantees or after-sales services, |
| --- | --- |

—

working together with manufacturers and dealers in compensating consumers who purchase low-quality or dangerous products, or products with inadequate guarantees or after-sales services,

| — | engaging in effective partnership in State and municipal bodies responsible for monitoring the safety and quality of consumer goods, |
| --- | --- |

—

engaging in effective partnership in State and municipal bodies responsible for monitoring the safety and quality of consumer goods,

| — | conducting market studies and ensures wide publicity of their findings in order to provide guidance and shape new trends in consumer behaviour, |
| --- | --- |

—

conducting market studies and ensures wide publicity of their findings in order to provide guidance and shape new trends in consumer behaviour,

| — | informing the public on consumers' opinions, evaluations and preferences concerning goods and services placed on the market, in the context of annual nominations and awards, |
| --- | --- |

—

informing the public on consumers' opinions, evaluations and preferences concerning goods and services placed on the market, in the context of annual nominations and awards,

| — | instituting class actions to protect consumers |
| --- | --- |

—

instituting class actions to protect consumers

CZECH REPUBLIC

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Sdružení českých spotřebitelů |

Name of the entity

Contact details

Purpose

1.

Sdružení českých spotřebitelů

| Budějovická 73 |
| --- |
| CZ-140 00 Praha 4 |
| Tel. (420) 261 262 280, |
| (420) 602 561 856 |
| Fax (420) 261 262 268 |
| E-mail: spotrebitel@regio.cz |
| www.regio.cz/spotrebitel |

Budějovická 73

CZ-140 00 Praha 4

Tel. (420) 261 262 280,

(420) 602 561 856

Fax (420) 261 262 268

E-mail: spotrebitel@regio.cz

www.regio.cz/spotrebitel

Acts in the field of consumer protection through a wide range of activities including offering information and advice in disputed cases

| 2. | Sdružení obrany spotřebitelů České republiky |
| --- | --- |

2.

Sdružení obrany spotřebitelů České republiky

| Rytířská 10 |
| --- |
| CZ-110 00 Praha 1 |
| Tel. (420) 224 239 940 |
| Fax (420) 224 239 941 |
| E-mail: sos@spotrebitele.info |
| www.spotrebitele.info |

Rytířská 10

CZ-110 00 Praha 1

Tel. (420) 224 239 940

Fax (420) 224 239 941

E-mail: sos@spotrebitele.info

www.spotrebitele.info

Defends the interests of consumers especially in areas where the powers of the individual are not sufficient to defend themselves

| 3. | Občanské sdružení spotřebitelů TEST |
| --- | --- |

3.

Občanské sdružení spotřebitelů TEST

| P.O. box 14 |
| --- |
| Kykalova 1 |
| CZ-140 21 Praha 1 |
| Tel. (420) 222 135 491 |
| Fax (420) 222 135 491 |
| E-mail: dtest@dtest.cz |
| www.spotrebiTel.cz |

P.O. box 14

Kykalova 1

CZ-140 21 Praha 1

Tel. (420) 222 135 491

Fax (420) 222 135 491

E-mail: dtest@dtest.cz

www.spotrebiTel.cz

Covers all consumer protection issues

| 4. | Spotřebitelský poradenský a informační servis |
| --- | --- |

4.

Spotřebitelský poradenský a informační servis

| Šárecká 15 |
| --- |
| CZ-160 00 Praha 6 |
| Tel. (420) 224 811 111 |
| Fax (420) 233 326 185 |
| E-mail: poradna@spotrebiTel.cz |

Šárecká 15

CZ-160 00 Praha 6

Tel. (420) 224 811 111

Fax (420) 233 326 185

E-mail: poradna@spotrebiTel.cz

Covers all consumer protection issues

| 5. | Sdružení ochrany spotřebitelů a pacientů |
| --- | --- |

5.

Sdružení ochrany spotřebitelů a pacientů

| Třída Karla IV. 430 |
| --- |
| CZ-500 02 Hradec Králové |
| Tel. (420) 495 215 266 |
| Fax (420) 499 215 266 |
| E-mail: sosp_p.krejcar@quick.cz |

Třída Karla IV. 430

CZ-500 02 Hradec Králové

Tel. (420) 495 215 266

Fax (420) 499 215 266

E-mail: sosp_p.krejcar@quick.cz

Covers all consumer protection issues

DENMARK

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Forbrugerombudsmanden |

Name of the entity

Contact details

Purpose

1.

Forbrugerombudsmanden

| Amagerfælledvej 56 |
| --- |
| DK-2300 København S |
| Tel. (45) 32 66 90 00 |
| Fax (45) 32 66 91 00 |
| E-mail: fs@fs.dk |
| Website: www.fs.dk |
| (English: www.consumer.dk/index-uk.htm) |

Amagerfælledvej 56

DK-2300 København S

Tel. (45) 32 66 90 00

Fax (45) 32 66 91 00

E-mail: fs@fs.dk

Website: www.fs.dk

(English: www.consumer.dk/index-uk.htm)

According to the Marketing Act, the main task of the Consumer Ombudsman is to ensure due observance of the law, specifically in the area of consumer rights.

The Consumer Ombudsman is authorised to initiate actions under the following Directives:

initiate actions under the following Directives

| — | Council Directive 84/450/EEC of 10 September 1984 relating to the approximation of the laws, regulations and administrative provisions of the Member States concerning misleading advertising, |
| --- | --- |

—

Council Directive 84/450/EEC of 10 September 1984 relating to the approximation of the laws, regulations and administrative provisions of the Member States concerning misleading advertising,

| — | Council Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of contracts negotiated away from business premises, |
| --- | --- |

—

Council Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of contracts negotiated away from business premises,

| — | Council Directive 87/102/EEC of 22 December 1986 for the approximation of the laws, regulations and administrative provisions of the Member States concerning consumer credit, and its latest amendment through Directive 98/7/EC, |
| --- | --- |

—

Council Directive 87/102/EEC of 22 December 1986 for the approximation of the laws, regulations and administrative provisions of the Member States concerning consumer credit, and its latest amendment through Directive 98/7/EC,

| — | Council Directive 89/552/EEC of 3 October 1989 on the coordination of certain provisions laid down by Law, Regulation or Administrative Action in Member States concerning the pursuit of television broadcasting activities, as amended by Directive 97/36/EC, |
| --- | --- |

—

Council Directive 89/552/EEC of 3 October 1989 on the coordination of certain provisions laid down by Law, Regulation or Administrative Action in Member States concerning the pursuit of television broadcasting activities, as amended by Directive 97/36/EC,

| — | Council Directive 90/314/EEC of 13 June 1990 on package travel, package holidays and package tours, |
| --- | --- |

—

Council Directive 90/314/EEC of 13 June 1990 on package travel, package holidays and package tours,

| — | Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts, |
| --- | --- |

—

Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts,

| — | Directive 94/47/EC of the European Parliament and the Council of 26 October 1994 on the protection of purchasers in respect of certain aspects of contracts relating to the purchase of the right to use immovable properties on a timeshare basis, |
| --- | --- |

—

Directive 94/47/EC of the European Parliament and the Council of 26 October 1994 on the protection of purchasers in respect of certain aspects of contracts relating to the purchase of the right to use immovable properties on a timeshare basis,

| — | Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts, |
| --- | --- |

—

Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts,

| — | Directive 1999/44/EC of the European Parliament and of the Council of 25 May 1999 on certain aspects of the sale of consumer goods and associated guarantees, |
| --- | --- |

—

Directive 1999/44/EC of the European Parliament and of the Council of 25 May 1999 on certain aspects of the sale of consumer goods and associated guarantees,

| — | Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (‘Directive on electronic commerce’) |
| --- | --- |

—

Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (‘Directive on electronic commerce’)

| 2. | Lægemiddelstyrelsen |
| --- | --- |

2.

Lægemiddelstyrelsen

| Frederikssundsvej 378 |
| --- |
| DK-2730 Brønshøj |
| Tel. (45) 44 88 91 11 |
| Fax (45) 44 91 73 73 |
| E-mail: dkma@dkma.dk |
| Website: www.dkma.dk |

Frederikssundsvej 378

DK-2730 Brønshøj

Tel. (45) 44 88 91 11

Fax (45) 44 91 73 73

E-mail: dkma@dkma.dk

Website: www.dkma.dk

The remit of the Danish Medicines Agency is to authorise the marketing of pharmaceuticals that are proven to be effective and safe, to help ensure that public health insurance expenditure in connection with medical treatment is proportionate to the expected medical results, to oversee the pharmaceutical sector and the sector for manufacture of pharmaceutical equipment.

The Danish Medicines Agency is authorised to initiate actions in the event of violations of Council Directive 92/28/EEC of 31 March 1992 on the advertising of medicinal products for human use

initiate actions

GERMANY

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Aktion Bildungsinformation e.V. (ABI) |

Name of the entity

Contact details

Purpose

1.

Aktion Bildungsinformation e.V. (ABI)

| Tel.: (49) 0711/29 93 35 |
| --- |
| Fax (49) 0711/29 93 30 |
| E-mail: info@abi-ev.de |
| www.abi-ev.de |
| Alte Poststr. 5 |
| D-70173 Stuttgart |

Tel.: (49) 0711/29 93 35

Fax (49) 0711/29 93 30

E-mail: info@abi-ev.de

www.abi-ev.de

Alte Poststr. 5

D-70173 Stuttgart

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interest of consumers (Article 2 of the Statutes)

| 2. | AGPF — Aktion für Geistige und Psychische Freiheit Bundesverband für Sekten- und Psychomarktberatung e.V. |
| --- | --- |

2.

AGPF — Aktion für Geistige und Psychische Freiheit Bundesverband für Sekten- und Psychomarktberatung e.V.

| Tel.: (49) 0228/63 15 47 |
| --- |
| E-mail: AGPF@AGPF.de |
| www.AGPF.de |
| Im Blankert 35 |
| D-53229 Bonn |

Tel.: (49) 0228/63 15 47

E-mail: AGPF@AGPF.de

www.AGPF.de

Im Blankert 35

D-53229 Bonn

Protects consumers' interests by providing information and advice on matters relating to sects and the psycho-market; authorised to bring collective actions in the interests of consumers

| 3. | Berliner Mieterverein e.V. |
| --- | --- |

3.

Berliner Mieterverein e.V.

| Tel.: (49) 030/22 62 61 18 |
| --- |
| Fax (49) 030/22 62 61 62 |
| E-mail: bmv@berliner-mieterverein.de |
| www.berliner-mieterverein.de |
| Wilhelmstr. 74 |
| D-10117 Berlin |

Tel.: (49) 030/22 62 61 18

Fax (49) 030/22 62 61 62

E-mail: bmv@berliner-mieterverein.de

www.berliner-mieterverein.de

Wilhelmstr. 74

D-10117 Berlin

Protects tenants' interests in Berlin by providing information and advice; authorised to bring collective actions in the interests of tenants

| 4. | Bund der Energieverbraucher e.V. |
| --- | --- |

4.

Bund der Energieverbraucher e.V.

| Tel.: (49) 02 224/922 70 |
| --- |
| Fax (49) 02 224/103 21 |
| E-mail: info@energieverbraucher.de |
| www.energieverbraucher.de |
| Grabenstr. 17 |
| D-53619 Rheinbreitbach |

Tel.: (49) 02 224/922 70

Fax (49) 02 224/103 21

E-mail: info@energieverbraucher.de

www.energieverbraucher.de

Grabenstr. 17

D-53619 Rheinbreitbach

Protects energy consumers' interests by providing information and advice; authorised to bring collective actions in the interests of energy consumers

| 5. | Bund der Versicherten e.V. |
| --- | --- |

5.

Bund der Versicherten e.V.

| Tel.: (49) 04 193/942 22 |
| --- |
| Fax (49) 04 193/942 21 |
| E-mail: info@bundderversicherten.de |
| www.bundderversicherten.de |
| Postfach 1153 |
| D-24547 Henstedt-Ulzburg |

Tel.: (49) 04 193/942 22

Fax (49) 04 193/942 21

E-mail: info@bundderversicherten.de

www.bundderversicherten.de

Postfach 1153

D-24547 Henstedt-Ulzburg

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 6. | Bundesverband der Verbraucherzentralen und Verbraucherverbände — Verbraucherzentrale Bundesverband e.V. (VZBV) |
| --- | --- |

6.

Bundesverband der Verbraucherzentralen und Verbraucherverbände — Verbraucherzentrale Bundesverband e.V. (VZBV)

| Tel.: (49) 030/258 00-0 |
| --- |
| Fax (49) 030/25 80 02 18 |
| E-mail: info@vzbv.de |
| www.vzbv.de |
| Markgrafenstr. 66 |
| D-10969 Berlin |

Tel.: (49) 030/258 00-0

Fax (49) 030/25 80 02 18

E-mail: info@vzbv.de

www.vzbv.de

Markgrafenstr. 66

D-10969 Berlin

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 7. | Bundesverband privater Kapitalanleger e.V. |
| --- | --- |

7.

Bundesverband privater Kapitalanleger e.V.

| Tel.: (49) 0551/531 41 03 |
| --- |
| Fax (49) 0551/457 10 |
| E-mail: BVKapital@aol.com |
| www.bundesverband-privater-Kapitalanleger.de |
| Am Goldgraben 6 |
| D-37073 Göttingen |

Tel.: (49) 0551/531 41 03

Fax (49) 0551/457 10

E-mail: BVKapital@aol.com

www.bundesverband-privater-Kapitalanleger.de

Am Goldgraben 6

D-37073 Göttingen

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 8. | Deutsche Gesellschaft für Sonnenenergie e.V. |
| --- | --- |

8.

Deutsche Gesellschaft für Sonnenenergie e.V.

| Tel.: (49) 089/52 40 71 |
| --- |
| Fax (49) 089/52 16 68 |
| E-mail: info@dgs.de |
| www.dgs.de |
| Augustenstr. 79 |
| D-80333 München |

Tel.: (49) 089/52 40 71

Fax (49) 089/52 16 68

E-mail: info@dgs.de

www.dgs.de

Augustenstr. 79

D-80333 München

Protects consumers' interests by providing information and advice, especially in the fields of renewable energy forms and rational use of energy, focusing particularly on solar energy; authorised to bring collective actions in the interests of consumers

| 9. | Deutsche Schutzvereinigung Auslandsimmobilien e.V. |
| --- | --- |

9.

Deutsche Schutzvereinigung Auslandsimmobilien e.V.

| Tel.: (49) 0761/550 12 |
| --- |
| Fax (49) 0761/550 13 |
| E-Mail info@dsa-ev.de |
| www.dsa-ev.de |
| Zähringer Str. 373 |
| D-79108 Freiburg |

Tel.: (49) 0761/550 12

Fax (49) 0761/550 13

E-Mail info@dsa-ev.de

www.dsa-ev.de

Zähringer Str. 373

D-79108 Freiburg

Protects the interests of private house, flat and land owners with property abroad and other persons with interests in foreign property by providing information and advice; authorised to bring collective actions in the interests of the abovementioned persons

| 10. | Deutscher Mieterbund — Mieterverein Hamm und Umgebung e.V. |
| --- | --- |

10.

Deutscher Mieterbund — Mieterverein Hamm und Umgebung e.V.

| Tel.: (49) 02381/200 56 |
| --- |
| Fax (49) 02381/200 58 |
| Südring 1 |
| D-59065 Hamm |

Tel.: (49) 02381/200 56

Fax (49) 02381/200 58

Südring 1

D-59065 Hamm

Protects tenants' interests in the Hamm region by providing information and advice; authorised to bring collective actions in the interests of tenants

| 11. | Deutscher Mieterbund — Mieterverein Iserlohn e.V. |
| --- | --- |

11.

Deutscher Mieterbund — Mieterverein Iserlohn e.V.

| Tel.: (49) 02371/234 89 |
| --- |
| Fax (49) 02371/234 89 |
| E-mail: info@mieterverein-iserlohn.de |
| www.mieterverein-iserlohn.de |
| Vinckestr. 4 |
| D-58636 Iserlohn |

Tel.: (49) 02371/234 89

Fax (49) 02371/234 89

E-mail: info@mieterverein-iserlohn.de

www.mieterverein-iserlohn.de

Vinckestr. 4

D-58636 Iserlohn

Protects tenants' interests in Iserlohn by providing information and advice; authorised to bring collective actions in the interests of tenants

| 12. | Deutscher Mieterbund — Mieterverein Kassel und Umgebung e.V. |
| --- | --- |

12.

Deutscher Mieterbund — Mieterverein Kassel und Umgebung e.V.

| Tel.: (49) 0561/10 38 61 |
| --- |
| Fax (49) 0561/10 37 39 |
| E-mail: mietervereinkassel@t-online.de |
| www.mieterverein-kassel.de |
| Königsplatz 59 |
| Eingang Poststraße 1 |
| D-34117 Kassel |

Tel.: (49) 0561/10 38 61

Fax (49) 0561/10 37 39

E-mail: mietervereinkassel@t-online.de

www.mieterverein-kassel.de

Königsplatz 59

Eingang Poststraße 1

D-34117 Kassel

Protects tenants' interests in the Kassel region by providing information and advice; authorised to bring collective actions in the interests of tenants

| 13. | Deutscher Mieterbund — Mieterverein Schwerin und Umgebung e.V. |
| --- | --- |

13.

Deutscher Mieterbund — Mieterverein Schwerin und Umgebung e.V.

| Tel.: (49) 0385/71 46 68 |
| --- |
| Fax (49) 0385/71 46 69 |
| E-mail: information@mieterverein-schwerin.de |
| www.mieterverein-schwerin.de |
| Dr.-Külz-Str. 18 |
| D-19053 Schwerin |

Tel.: (49) 0385/71 46 68

Fax (49) 0385/71 46 69

E-mail: information@mieterverein-schwerin.de

www.mieterverein-schwerin.de

Dr.-Külz-Str. 18

D-19053 Schwerin

Protects tenants' interests in the Schwerin region by providing information and advice; authorised to bring collective actions in the interests of tenants

| 14. | Deutscher Mieterbund — Mieterverein Siegerland und Umgebung e.V. |
| --- | --- |

14.

Deutscher Mieterbund — Mieterverein Siegerland und Umgebung e.V.

| Tel.: (49) 0271/519 97 |
| --- |
| Fax (49) 0271/205 50 |
| E-mail: info@mieterverein-siegerland.de |
| www.mieterverein-siegerland.de |
| Koblenzer Str. 5 |
| D-57072 Siegen |

Tel.: (49) 0271/519 97

Fax (49) 0271/205 50

E-mail: info@mieterverein-siegerland.de

www.mieterverein-siegerland.de

Koblenzer Str. 5

D-57072 Siegen

Protects tenants' interests in the Siegerland region by providing information and advice; authorised to bring collective actions in the interests of tenants

| 15. | Deutscher Mieterbund — Landesverband Mecklenburg-Vorpommern e.V. |
| --- | --- |

15.

Deutscher Mieterbund — Landesverband Mecklenburg-Vorpommern e.V.

| Tel.: (49) 0385/71 24 60 |
| --- |
| Fax (49) 0385/71 46 69 |
| E-mail: information@mieterverein-schwerin.de |
| www.mieterverein-schwerin.de |
| Dr.-Külz-Str. 18 |
| D-19053 Schwerin |

Tel.: (49) 0385/71 24 60

Fax (49) 0385/71 46 69

E-mail: information@mieterverein-schwerin.de

www.mieterverein-schwerin.de

Dr.-Külz-Str. 18

D-19053 Schwerin

Protects consumers' interests in the field of tenancy law in Mecklenburg-Vorpommern by providing information and advice; authorised to bring collective actions in the interests of tenants

| 16. | Deutscher Mieterbund — Landesverband Schleswig-Holstein e.V. |
| --- | --- |

16.

Deutscher Mieterbund — Landesverband Schleswig-Holstein e.V.

| Tel.: (49) 0431/97 91 90 |
| --- |
| Fax (49) 0431/979 19 31 |
| E-mail:info@mieterbund-schleswig-holstein.de |
| www.mieterbund-schleswig-holstein.de |
| Eggerstedtstr. 1 |
| D-24103 Kiel |

Tel.: (49) 0431/97 91 90

Fax (49) 0431/979 19 31

E-mail:info@mieterbund-schleswig-holstein.de

www.mieterbund-schleswig-holstein.de

Eggerstedtstr. 1

D-24103 Kiel

Protects consumers' interests in the field of tenancy law in Schleswig-Holstein by providing information and advice; authorised to bring collective actions in the interests of tenants

| 17. | Deutscher Mieterbund — Kieler Mieterverein e.V. |
| --- | --- |

17.

Deutscher Mieterbund — Kieler Mieterverein e.V.

| Tel.: (49) 0431/97 91 90 |
| --- |
| Fax (49) 0431/979 19 31 |
| E-mail: info@kieler-mieterverein.de |
| www.kieler-mieterverein.de |
| Eggerstedtstr. 1 |
| D-24103 Kiel |

Tel.: (49) 0431/97 91 90

Fax (49) 0431/979 19 31

E-mail: info@kieler-mieterverein.de

www.kieler-mieterverein.de

Eggerstedtstr. 1

D-24103 Kiel

Protects consumers' interests in the field of tenancy law in Kiel by providing information and advice; authorised to bring collective actions in the interests of tenants

| 18. | Deutscher Mieterbund — Mieterverein Groß-Velbert und Umgebung e.V. |
| --- | --- |

18.

Deutscher Mieterbund — Mieterverein Groß-Velbert und Umgebung e.V.

| Tel.: (49) 02051/25 24 23 |
| --- |
| Fax (49) 02051/25 40 38 |
| E-mail: mietervereinVelbert@t-online.de |
| Friedrich-Ebert-Str. 62-64 |
| D-42549 Velbert |

Tel.: (49) 02051/25 24 23

Fax (49) 02051/25 40 38

E-mail: mietervereinVelbert@t-online.de

Friedrich-Ebert-Str. 62-64

D-42549 Velbert

Protects tenants' interests in the Velbert region by providing information and advice; authorised to bring collective actions in the interests of tenants

| 19. | Deutscher Mieterbund — Mieterschutzverein Wiesbaden und Umgebung e.V. |
| --- | --- |

19.

Deutscher Mieterbund — Mieterschutzverein Wiesbaden und Umgebung e.V.

| Tel.: (49) 0611/37 90 41 |
| --- |
| Fax (49) 0611/30 99 78 |
| E-mail: info@mieterverein-wiesbaden.de |
| www.mieterverein-wiesbaden.de |
| Adelheidstr. 70 |
| D-65185 Wiesbaden |

Tel.: (49) 0611/37 90 41

Fax (49) 0611/30 99 78

E-mail: info@mieterverein-wiesbaden.de

www.mieterverein-wiesbaden.de

Adelheidstr. 70

D-65185 Wiesbaden

Protects tenants' interests in the Wiesbaden region by providing information and advice; authorised to bring collective actions in the interests of tenants

| 20. | Deutscher Mieterbund — Mieterbund Rhein-Ruhr e.V. |
| --- | --- |

20.

Deutscher Mieterbund — Mieterbund Rhein-Ruhr e.V.

| Tel.: (49) 0203/555 08 11 |
| --- |
| Fax (49) 0203/55 74 56 |
| E-mail: dmb-rhein-ruhr@t-online.de |
| www.mieterbund-rhein-ruhr.de |
| Rathausstr. 18-20 |
| 47166 Duisburg |

Tel.: (49) 0203/555 08 11

Fax (49) 0203/55 74 56

E-mail: dmb-rhein-ruhr@t-online.de

www.mieterbund-rhein-ruhr.de

Rathausstr. 18-20

47166 Duisburg

Protects tenants' interests in Duisburg by providing information and advice; authorised to bring collective actions in the interests of tenants

| 21. | DMB — Mieterschutzverein Frankfurt am Main e.V. |
| --- | --- |

21.

DMB — Mieterschutzverein Frankfurt am Main e.V.

| Tel.: (49) 069/560 10 57 |
| --- |
| Fax (49) 069/56 89 40 |
| E-mail: mieterschutzverein.frankfurt.de |
| www.mieterbundhessen.de/frankfurt |
| Eckenheimer Landstraße 339 |
| D-60320 Frankfurt am Main |

Tel.: (49) 069/560 10 57

Fax (49) 069/56 89 40

E-mail: mieterschutzverein.frankfurt.de

www.mieterbundhessen.de/frankfurt

Eckenheimer Landstraße 339

D-60320 Frankfurt am Main

Protects tenants' interests in Frankfurt am Main by providing information and advice; authorised to bring collective actions in the interests of tenants

| 22. | DMB — Mieterverein Leverkusen e.V. |
| --- | --- |

22.

DMB — Mieterverein Leverkusen e.V.

| Tel.: (49) 02171/40 40 70 |
| --- |
| Fax (49) 02171/278 45 |
| E-mail: info@mieterverein-leberkusen.de |
| www.dmb-mieterverein-leverkusen.de |
| Kölner Str. 35-41 |
| D-51379 Leverkusen |

Tel.: (49) 02171/40 40 70

Fax (49) 02171/278 45

E-mail: info@mieterverein-leberkusen.de

www.dmb-mieterverein-leverkusen.de

Kölner Str. 35-41

D-51379 Leverkusen

Protects tenants' interests in Leverkusen by providing information and advice; authorised to bring collective actions in the interests of tenants

| 23. | DMB — Mieterverein Stuttgart und Umgebung e.V. |
| --- | --- |

23.

DMB — Mieterverein Stuttgart und Umgebung e.V.

| Tel.: (49) 0711/21 01 60 |
| --- |
| Fax (49) 0711/236 92 23 |
| E-mail: info@mieterverein-stuttgart.de |
| www.mieterverein-stuttgart.de |
| Moserstr. 5 |
| D-70182 Stuttgart |

Tel.: (49) 0711/21 01 60

Fax (49) 0711/236 92 23

E-mail: info@mieterverein-stuttgart.de

www.mieterverein-stuttgart.de

Moserstr. 5

D-70182 Stuttgart

Protects tenants' interests in the Stuttgart region by providing information and advice; authorised to bring collective actions in the interests of tenants

| 24. | Flensburger Mieterverein e.V. |
| --- | --- |

24.

Flensburger Mieterverein e.V.

| Tel.: (49) 0461/230 50 |
| --- |
| Fax (49) 0461/125 38 |
| E-mail: mieterverein-flensburg@t-online.de |
| www.flensburger-mieterverein.de |
| Norderhofenden 10 |
| D-24937 Flensburg |

Tel.: (49) 0461/230 50

Fax (49) 0461/125 38

E-mail: mieterverein-flensburg@t-online.de

www.flensburger-mieterverein.de

Norderhofenden 10

D-24937 Flensburg

Protects tenants' interests in Flensburg by providing information and advice; authorised to bring collective actions in the interests of tenants

| 25. | Mieter helfen Mietern — Hamburger Mieterverein |
| --- | --- |

25.

Mieter helfen Mietern — Hamburger Mieterverein

| Tel.: (49) 040/43 13 94-0 |
| --- |
| Fax (49) 040/43 13 94 44 |
| E-mail: info@mhmhamburg.de |
| www.mhmhamburg.de |
| Bartelsstraße 30 |
| D-20357 Hamburg |

Tel.: (49) 040/43 13 94-0

Fax (49) 040/43 13 94 44

E-mail: info@mhmhamburg.de

www.mhmhamburg.de

Bartelsstraße 30

D-20357 Hamburg

Protects tenants' interests in Hamburg by providing information and advice; authorised to bring collective actions in the interests of tenants

| 26. | Mieter helfen Mietern, Münchner Mieterverein e.V. |
| --- | --- |

26.

Mieter helfen Mietern, Münchner Mieterverein e.V.

| Tel.: (49) 089/44 48 82-0 |
| --- |
| Fax (49) 089/444 88 210 |
| E-mail: info@mhmmuenchen.de |
| www.mhmmuenchen.de |
| Weißenburger Str. 25 |
| D-81667 München |

Tel.: (49) 089/44 48 82-0

Fax (49) 089/444 88 210

E-mail: info@mhmmuenchen.de

www.mhmmuenchen.de

Weißenburger Str. 25

D-81667 München

Protects tenants' interests in Munich by providing information and advice; authorised to bring collective actions in the interests of tenants

| 27. | Mieter und Pächter e.V. |
| --- | --- |

27.

Mieter und Pächter e.V.

| Tel: 0231/ 52 85 28 |
| --- |
| Fax (49) 0231/52 81 06 |
| E-mail: service@mieterschutz.com |
| www.mieterschutz.com |
| Prinzenstr. 7 |
| D-44135 Dortmund |

Tel: 0231/ 52 85 28

Fax (49) 0231/52 81 06

E-mail: service@mieterschutz.com

www.mieterschutz.com

Prinzenstr. 7

D-44135 Dortmund

Protects the interests of tenants and lessees in Dortmund by providing information and advice; authorised to bring collective actions in the interests of tenants

| 28. | Mieterverein Baden-Baden und Umgebung e.V. |
| --- | --- |

28.

Mieterverein Baden-Baden und Umgebung e.V.

| Tel.: (49) 07221/255 12 |
| --- |
| Fax (49) 07221/39 28 31 |
| E-mail: mieterverein-baden-baden@t-online.de |
| Lange Straße 13 |
| D-76530 Baden-Baden |

Tel.: (49) 07221/255 12

Fax (49) 07221/39 28 31

E-mail: mieterverein-baden-baden@t-online.de

Lange Straße 13

D-76530 Baden-Baden

Protects tenants' interests in the Baden-Baden region by providing information and advice; authorised to bring collective actions in the interests of tenants

| 29. | Mieterverein Bochum, Hattingen und Umgegend e.V. |
| --- | --- |

29.

Mieterverein Bochum, Hattingen und Umgegend e.V.

| Tel.: (49) 0234/961 14-0 |
| --- |
| Fax (49) 0234/961 14 11 |
| E-mail: info@mieterverein-bochum.de |
| www.mieterverein-bochum.de |
| Brückstr. 58 |
| D-44787 Bochum |

Tel.: (49) 0234/961 14-0

Fax (49) 0234/961 14 11

E-mail: info@mieterverein-bochum.de

www.mieterverein-bochum.de

Brückstr. 58

D-44787 Bochum

Protects tenants' interests in Bochum, Hattingen and the region by providing information and advice; authorised to bring collective actions in the interests of tenants

| 30. | Mieterverein Bremen e.V. |
| --- | --- |

30.

Mieterverein Bremen e.V.

| Tel.: (49) 0421/32 02 09 |
| --- |
| Fax (49) 0421/337 92 08 |
| E-mail: info@mieterverein-bremen.de |
| www.mieterverein-bremen.de |
| An der Weide 23 |
| D-28195 Bremen |

Tel.: (49) 0421/32 02 09

Fax (49) 0421/337 92 08

E-mail: info@mieterverein-bremen.de

www.mieterverein-bremen.de

An der Weide 23

D-28195 Bremen

Protects tenants' interests in the Bremen region by providing information and advice; authorised to bring collective actions in the interests of tenants

| 31. | Mieterverein für Lüdenscheid und Umgegend e.V. |
| --- | --- |

31.

Mieterverein für Lüdenscheid und Umgegend e.V.

| Tel.: (49) 02351/224 61 |
| --- |
| Fax (49) 02351/394 50 |
| E-mail: mail@mieterverein-luedenscheid.de |
| www.mieterverein-luedenscheid.de |
| Lösenbacher Str. 3 |
| D-58507 Lüdenscheid |

Tel.: (49) 02351/224 61

Fax (49) 02351/394 50

E-mail: mail@mieterverein-luedenscheid.de

www.mieterverein-luedenscheid.de

Lösenbacher Str. 3

D-58507 Lüdenscheid

Protects tenants' interests in the Lüdenscheid region by providing information and advice; authorised to bring collective actions in the interests of tenants

| 32. | Mieterverein Gelsenkirchen e.V. Im Deutschen Mieterbund |
| --- | --- |

32.

Mieterverein Gelsenkirchen e.V. Im Deutschen Mieterbund

| Tel.: (49) 0209/249 18 |
| --- |
| Fax (49) 0209/14 69 49 |
| E-mail: info@dmb-ge.de |
| www.mieterverein-ge.de |
| Gabelsberger Str. 9 |
| D-45879 Gelsenkirchen |

Tel.: (49) 0209/249 18

Fax (49) 0209/14 69 49

E-mail: info@dmb-ge.de

www.mieterverein-ge.de

Gabelsberger Str. 9

D-45879 Gelsenkirchen

Protects the interests of tenants and lessees by providing information and advice; authorised to bring collective actions in the interests of tenants

| 33. | Mieterverein Hannover und Umgebung e.V. |
| --- | --- |

33.

Mieterverein Hannover und Umgebung e.V.

| Tel.: (49) 0511/121 06-0 |
| --- |
| Fax (49) 0511/121 06 16 |
| E-mail: info@mieterverein-hannover.de |
| www.mieterverein-hannover.de |
| Herrenstraße 14 |
| D-30159 Hannover |

Tel.: (49) 0511/121 06-0

Fax (49) 0511/121 06 16

E-mail: info@mieterverein-hannover.de

www.mieterverein-hannover.de

Herrenstraße 14

D-30159 Hannover

Protects tenants' interests in the Hanover region by providing information and advice; authorised to bring collective actions in the interests of tenants

| 34. | Mieterverein Heidelberg und Umgebung e.V. |
| --- | --- |

34.

Mieterverein Heidelberg und Umgebung e.V.

| Tel.: (49) 06221/204 73 |
| --- |
| Fax (49) 06221/16 34 18 |
| E-mail: beratung@mieterverein-heidelberg.de |
| www.mieterverein-heidelberg.de |
| Poststraße 46 |
| D-69115 Heidelberg |

Tel.: (49) 06221/204 73

Fax (49) 06221/16 34 18

E-mail: beratung@mieterverein-heidelberg.de

www.mieterverein-heidelberg.de

Poststraße 46

D-69115 Heidelberg

Protects tenants' interests in the Heidelberg region by providing information and advice; authorised to bring collective actions in the interests of tenants

| 35. | Mieterverein Karlsruhe e.V. |
| --- | --- |

35.

Mieterverein Karlsruhe e.V.

| Tel.: (49) 0721/37 50 91 |
| --- |
| Fax (49) 0721/37 81 25 |
| E-mail: info@mieterverein-karlsruhe.de |
| www.mieterverein-karlsruhe.de |
| Ritterstr. 24 |
| D-76137 Karlsruhe |

Tel.: (49) 0721/37 50 91

Fax (49) 0721/37 81 25

E-mail: info@mieterverein-karlsruhe.de

www.mieterverein-karlsruhe.de

Ritterstr. 24

D-76137 Karlsruhe

Protects tenants' interests in issues relating to tenancy, leasing and property in the City of Karlsruhe and administrative district by providing information and advice; authorised to bring collective actions in the interests of tenants

| 36. | Mieterverein Köln e.V. |
| --- | --- |

36.

Mieterverein Köln e.V.

| Tel.: (49) 0221/202 37-0 |
| --- |
| Fax (49) 0221/240 46 20 |
| E-mail: mieterverein@netcologne.de |
| www.mieterverein-koeln.de |
| Mühlenbach 49 |
| D-50676 Köln |

Tel.: (49) 0221/202 37-0

Fax (49) 0221/240 46 20

E-mail: mieterverein@netcologne.de

www.mieterverein-koeln.de

Mühlenbach 49

D-50676 Köln

Protects tenants' interests in Cologne by providing information and advice; authorised to bring collective actions in the interests of tenants

| 37. | Mieterverein München eingetragener Verein |
| --- | --- |

37.

Mieterverein München eingetragener Verein

| Tel.: (49) 089/55 21 43-0 |
| --- |
| Fax (49) 089/55 45 54 |
| E-mail: hausmeister@mieterverein-muenchen.de |
| www.mieterverein-muenchen.de |
| Sonnenstr. 10 |
| D-80331 München |

Tel.: (49) 089/55 21 43-0

Fax (49) 089/55 45 54

E-mail: hausmeister@mieterverein-muenchen.de

www.mieterverein-muenchen.de

Sonnenstr. 10

D-80331 München

Protects tenants' interests in Munich by providing information and advice; authorised to bring collective actions in the interests of tenants

| 38. | Mieterverein VIADRINA |
| --- | --- |

38.

Mieterverein VIADRINA

| Tel.: (49) 0335/685 02 60 |
| --- |
| Fax (49) 0335/685 02 58 |
| E-mail: mieterverein.ffo@t-online.de |
| www.mieterverein-ffo.city-map.de |
| Halbe Stadt 21 |
| D-15230 Frankfurt/O. |

Tel.: (49) 0335/685 02 60

Fax (49) 0335/685 02 58

E-mail: mieterverein.ffo@t-online.de

www.mieterverein-ffo.city-map.de

Halbe Stadt 21

D-15230 Frankfurt/O.

Protects tenants' interests in the Frankfurt (Oder) region by providing information and advice; authorised to bring collective actions in the interests of tenants

| 39. | PRO BAHN Oberbayern — Gemeinnütziger Fahrgastverband |
| --- | --- |

39.

PRO BAHN Oberbayern — Gemeinnütziger Fahrgastverband

| Tel.: (49) 089/53 00 31 |
| --- |
| Fax (49) 089/53 75 66 |
| www.pro-bahn.de |
| Schwanthaler Str. 74 |
| D-80336 München |

Tel.: (49) 089/53 00 31

Fax (49) 089/53 75 66

www.pro-bahn.de

Schwanthaler Str. 74

D-80336 München

Protects consumers' interests in matters relating to public transport by providing information and advice; authorised to bring collective actions in the interests of consumers

| 40. | Schutzgemeinschaft für Bank- und Sparkassenkunden e.V. |
| --- | --- |

40.

Schutzgemeinschaft für Bank- und Sparkassenkunden e.V.

| Tel.: (49) 09232/70 07 87 |
| --- |
| Fax (49) 09232/70 07 86 |
| E-mail: info@sg-banken.de |
| www.sg-banken.de |
| Ludwigstr. 97 |
| D-95632 Wunsiedel |

Tel.: (49) 09232/70 07 87

Fax (49) 09232/70 07 86

E-mail: info@sg-banken.de

www.sg-banken.de

Ludwigstr. 97

D-95632 Wunsiedel

Protects consumers' interests in banking matters by providing information and advice; authorised to bring collective actions in the interests of consumers

| 41. | Schutzverband für Verbraucher und Dienstleistungsnehmer — Endverbraucher, Kapitalanleger, Versicherte e.V. |
| --- | --- |

41.

Schutzverband für Verbraucher und Dienstleistungsnehmer — Endverbraucher, Kapitalanleger, Versicherte e.V.

| Tel.: (49) 06106/25 88 30 |
| --- |
| Fax (49) 06106/25 88 31 |
| www.s-vd.de |
| Spessartring 47 |
| D-63110 Rodgau |

Tel.: (49) 06106/25 88 30

Fax (49) 06106/25 88 31

www.s-vd.de

Spessartring 47

D-63110 Rodgau

Protects the interests of consumers and service users by providing information and advice; authorised to bring collective actions in the interests of consumers and service users

| 42. | Verbraucherzentrale Baden-Württemberg e.V. |
| --- | --- |

42.

Verbraucherzentrale Baden-Württemberg e.V.

| Tel.: (49) 0711/66 91 10 |
| --- |
| Fax (49) 0711/66 91 50 |
| E-mail:info@verbraucherzentrale-bawue.de |
| www.verbraucherzentrale-bawue.de |
| Paulinenstr. 47 |
| D-70178 Stuttgart |

Tel.: (49) 0711/66 91 10

Fax (49) 0711/66 91 50

E-mail:info@verbraucherzentrale-bawue.de

www.verbraucherzentrale-bawue.de

Paulinenstr. 47

D-70178 Stuttgart

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 43. | Verbraucher-Zentrale Brandenburg e.V. |
| --- | --- |

43.

Verbraucher-Zentrale Brandenburg e.V.

| Tel.: (49) 0331/298 71 30 |
| --- |
| Fax (49) 0031/298 71 77 |
| E-mail: info@vzb.de |
| www.vzb.de |
| Templiner Str. 21 |
| D-14473 Potsdam |

Tel.: (49) 0331/298 71 30

Fax (49) 0031/298 71 77

E-mail: info@vzb.de

www.vzb.de

Templiner Str. 21

D-14473 Potsdam

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 44. | Verbraucher-Zentrale Hamburg e.V. |
| --- | --- |

44.

Verbraucher-Zentrale Hamburg e.V.

| Tel.: (49) 040/24 83 20 |
| --- |
| Fax (49) 040/24 83 22 90 |
| E-mail: info@vzhh.de |
| www.vzhh.de |
| Kirchenallee 22 |
| D-20099 Hamburg |

Tel.: (49) 040/24 83 20

Fax (49) 040/24 83 22 90

E-mail: info@vzhh.de

www.vzhh.de

Kirchenallee 22

D-20099 Hamburg

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 45. | Verbraucher-Zentrale Hessen e.V. |
| --- | --- |

45.

Verbraucher-Zentrale Hessen e.V.

| Tel.: (49) 01805/97 20 10 |
| --- |
| Fax (49) 069/97 20 10 40 |
| E-mail: vzh@verbraucher.de |
| www.verbraucher-zentrale-hessen.de |
| Große Friedberger Str. 13-17 |
| D-60313 Frankfurt/M. |

Tel.: (49) 01805/97 20 10

Fax (49) 069/97 20 10 40

E-mail: vzh@verbraucher.de

www.verbraucher-zentrale-hessen.de

Große Friedberger Str. 13-17

D-60313 Frankfurt/M.

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 46. | Verbraucher-Zentrale Niedersachsen e.V. |
| --- | --- |

46.

Verbraucher-Zentrale Niedersachsen e.V.

| Tel.: (49) 0511/911 96-0 |
| --- |
| Fax (49) 0511/911 96 10 |
| www.verbraucherzentrale-niedersachsen.de |
| Herrenstr. 14 |
| D-30159 Hannover |

Tel.: (49) 0511/911 96-0

Fax (49) 0511/911 96 10

www.verbraucherzentrale-niedersachsen.de

Herrenstr. 14

D-30159 Hannover

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 47. | Verbraucherzentrale Rheinland-Pfalz V. |
| --- | --- |

47.

Verbraucherzentrale Rheinland-Pfalz V.

| Tel.: (49) 06131/284 80 |
| --- |
| Fax (49) 06131/28 48 66 |
| www.verbraucherzentrale-rlp.de |
| Ludwigstr. 6 |
| D-55116 Mainz |

Tel.: (49) 06131/284 80

Fax (49) 06131/28 48 66

www.verbraucherzentrale-rlp.de

Ludwigstr. 6

D-55116 Mainz

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 48. | Verbraucherzentrale Sachsen-Anhalt e.V. |
| --- | --- |

48.

Verbraucherzentrale Sachsen-Anhalt e.V.

| Tel.: (49) 0345/298 03 29 |
| --- |
| Fax (49) 0345/298 03 26 |
| www.vzsa.de |
| Steinbockgasse 1 |
| D-06108 Halle |

Tel.: (49) 0345/298 03 29

Fax (49) 0345/298 03 26

www.vzsa.de

Steinbockgasse 1

D-06108 Halle

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 49. | Verbraucher Zentrale Thüringen e.V. |
| --- | --- |

49.

Verbraucher Zentrale Thüringen e.V.

| Tel.: (49) 0361/555 14-0 |
| --- |
| Fax (49) 0361/555 14 40 |
| E-mail: info@vzth.de |
| www.vzth.de |
| Eugen-Richter-Str. 45 |
| D-99085 Erfurt |

Tel.: (49) 0361/555 14-0

Fax (49) 0361/555 14 40

E-mail: info@vzth.de

www.vzth.de

Eugen-Richter-Str. 45

D-99085 Erfurt

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 50. | Verbraucher-Zentrale des Landes Bremen e.V. |
| --- | --- |

50.

Verbraucher-Zentrale des Landes Bremen e.V.

| Tel.: (49) 0421/16 07 77 |
| --- |
| Fax (49) 0421/160 77 80 |
| E-mail: verbraucherzentrale bremen@t-online.de |
| www.verbraucherzentrale-bremen.de |
| Altenweg 4 |
| D-28195 Bremen |

Tel.: (49) 0421/16 07 77

Fax (49) 0421/160 77 80

E-mail: verbraucherzentrale bremen@t-online.de

www.verbraucherzentrale-bremen.de

Altenweg 4

D-28195 Bremen

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 51. | Verbraucherzentrale des SaarlandesLandesarbeitsgemeinschaft der Verbraucherverbände e.V. |
| --- | --- |

51.

Verbraucherzentrale des SaarlandesLandesarbeitsgemeinschaft der Verbraucherverbände e.V.

| Tel.: (49) 0681/500 89-0 |
| --- |
| Fax (49) 0681/588 09 22 |
| E-mail: vz-saar@vz-saar.de |
| www.vz-saar.de |
| Hohenzollernstraße 11 |
| D-66117 Saarbrücken |

Tel.: (49) 0681/500 89-0

Fax (49) 0681/588 09 22

E-mail: vz-saar@vz-saar.de

www.vz-saar.de

Hohenzollernstraße 11

D-66117 Saarbrücken

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 52. | Verbraucherzentrale Berlin e.V. |
| --- | --- |

52.

Verbraucherzentrale Berlin e.V.

| Tel.: (49) 030/214 85-0 |
| --- |
| Fax (49) 030/211 72 01 |
| E-mail: mai@verbraucherzentrale-berlin.de |
| www.verbraucherzentrale-berlin.de |
| Bayreuther Str. 40 |
| D-10787 Berlin |

Tel.: (49) 030/214 85-0

Fax (49) 030/211 72 01

E-mail: mai@verbraucherzentrale-berlin.de

www.verbraucherzentrale-berlin.de

Bayreuther Str. 40

D-10787 Berlin

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 53. | Verbraucherzentrale Mecklenburg-Vorpommern e.V. |
| --- | --- |

53.

Verbraucherzentrale Mecklenburg-Vorpommern e.V.

| Tel.: (49) 0381/208 70 50 |
| --- |
| Fax (49) 0381/208 70 30 |
| E-mail: info@nvzmv.de |
| www.nvzmv.de |
| Strandstr. 98 |
| D-18055 Rostock |

Tel.: (49) 0381/208 70 50

Fax (49) 0381/208 70 30

E-mail: info@nvzmv.de

www.nvzmv.de

Strandstr. 98

D-18055 Rostock

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 54. | Verbraucher-Zentrale Nordrhein-Westfalen — Landesarbeitsgemeinschaft der Verbraucherverbände e.V. |
| --- | --- |

54.

Verbraucher-Zentrale Nordrhein-Westfalen — Landesarbeitsgemeinschaft der Verbraucherverbände e.V.

| Tel.: (49) 0211/380 90 |
| --- |
| Fax (49) 0211/380 91 72 |
| www.vz-nrw.de |
| Mintropstr. 27 |
| D-40215 Düsseldorf |

Tel.: (49) 0211/380 90

Fax (49) 0211/380 91 72

www.vz-nrw.de

Mintropstr. 27

D-40215 Düsseldorf

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 55. | Verbraucher-Zentrale Sachsen e.V. |
| --- | --- |

55.

Verbraucher-Zentrale Sachsen e.V.

| Tel.: (49) 0341/688 80 80 |
| --- |
| Fax (49) 0341/689 28 26 |
| E-mail: vzs@vzs.de |
| www.vzs.de |
| Bernhardstr. 7 |
| D-04315 Leipzig |

Tel.: (49) 0341/688 80 80

Fax (49) 0341/689 28 26

E-mail: vzs@vzs.de

www.vzs.de

Bernhardstr. 7

D-04315 Leipzig

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 56. | Mieterverein Oberhausen, Mühlheim und Bottrop e.V. |
| --- | --- |

56.

Mieterverein Oberhausen, Mühlheim und Bottrop e.V.

| Tel.: (49) 0208/857 29-0 |
| --- |
| Fax (49) 0208/20 24 44 |
| E-mail: dmb.rhein-ruhr@t-online.de |
| www.mieterbund-rhein-ruhr.de |
| Willy-Brandt-Platz 4 |
| D-46045 Oberhausen |

Tel.: (49) 0208/857 29-0

Fax (49) 0208/20 24 44

E-mail: dmb.rhein-ruhr@t-online.de

www.mieterbund-rhein-ruhr.de

Willy-Brandt-Platz 4

D-46045 Oberhausen

Protects members' interests in matters relating to tenancy and property by providing information and advice; authorised to bring collective actions in the interests of tenants

| 57. | Deutscher Mieterbund e.V. |
| --- | --- |

57.

Deutscher Mieterbund e.V.

| Tel.: (49) 030/223 23-0 |
| --- |
| Fax (49) 030/22 32 31 00 |
| E-mail: info@mieterbund.de |
| www.mieterbund.de |
| Littenstraße 10 |
| D-10179 Berlin |

Tel.: (49) 030/223 23-0

Fax (49) 030/22 32 31 00

E-mail: info@mieterbund.de

www.mieterbund.de

Littenstraße 10

D-10179 Berlin

Protects, promotes and represents all tenants interests; authorised to bring collective actions in the interests of tenants

| 58. | Deutscher-Anleger-Schutzbund e.V. |
| --- | --- |

58.

Deutscher-Anleger-Schutzbund e.V.

| Tel.: (49) 069/23 85 38-0 |
| --- |
| Fax (49) 069/23 85 38 10 |
| E-mail: info@deutscher-anlegerschutzbund.de |
| www.deutscher-anlegerschutzbund.de |
| An der Dammheide 10 |
| D-60486 Frankfurt/M. |

Tel.: (49) 069/23 85 38-0

Fax (49) 069/23 85 38 10

E-mail: info@deutscher-anlegerschutzbund.de

www.deutscher-anlegerschutzbund.de

An der Dammheide 10

D-60486 Frankfurt/M.

Undertakes preventive measures against the grey capital market and prevention of offences in this area by, among other means, providing information and protecting consumers' interests; authorised to bring collective actions in the interests of consumers

| 59. | Allgemeiner Automobil-Club (ADAC) e.V. |
| --- | --- |

59.

Allgemeiner Automobil-Club (ADAC) e.V.

| Tel.: (49) 089/767 60 |
| --- |
| Fax (49) 089/76 76 25 00 |
| E-mail: adac@adac.de |
| www.adac.de |
| Am Westpark 8 |
| D-81373 München |

Tel.: (49) 089/767 60

Fax (49) 089/76 76 25 00

E-mail: adac@adac.de

www.adac.de

Am Westpark 8

D-81373 München

Protects and promotes the interests of motor transport; protection of road users, in particular consumer protection; authorised to bring collective actions in the interests of consumers

| 60. | DMB — Landesverband Hessen e.V. |
| --- | --- |

60.

DMB — Landesverband Hessen e.V.

| Tel.: (49) 0611/308 17 19 |
| --- |
| Fax (49) 0611/37 80 70 |
| E-mail: info@mieterbund-hessen.de |
| www.mieterbund-hessen.de |
| Adelheisdstr. 70 |
| D-65185 Wiesbaden |

Tel.: (49) 0611/308 17 19

Fax (49) 0611/37 80 70

E-mail: info@mieterbund-hessen.de

www.mieterbund-hessen.de

Adelheisdstr. 70

D-65185 Wiesbaden

Protects tenants' interests in Hessen by providing information and advice; authorised to bring collective actions in the interests of tenants

| 61. | Verbraucherzentrale Bayern e.V. |
| --- | --- |

61.

Verbraucherzentrale Bayern e.V.

| Tel.: (49) 089/539 87-0 |
| --- |
| Fax (49) 089/53 75 53 |
| E-Mai: info@verbraucherzentrale-bayern.de |
| www.verbraucherzentrale-bayern.de |
| Mozartstr. 9 |
| D-80336 München |

Tel.: (49) 089/539 87-0

Fax (49) 089/53 75 53

E-Mai: info@verbraucherzentrale-bayern.de

www.verbraucherzentrale-bayern.de

Mozartstr. 9

D-80336 München

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 62. | Mieterverein zu Hamburg von 1890 r.V. |
| --- | --- |

62.

Mieterverein zu Hamburg von 1890 r.V.

| Tel.: (49) 040/879 79-0 |
| --- |
| Fax (49) 040/87 97 91 10 |
| E-mail: info@mieterverein-hamburg.de |
| www.mieterverein-hamburg.de |
| Glockengießerwall 2 |
| D-20095 Hamburg |

Tel.: (49) 040/879 79-0

Fax (49) 040/87 97 91 10

E-mail: info@mieterverein-hamburg.de

www.mieterverein-hamburg.de

Glockengießerwall 2

D-20095 Hamburg

Protects tenants' interests in the greater Hamburg region by providing information and advice; authorised to bring collective actions in the interests of tenants

| 63. | Mieterverein Düsseldorf e.V. |
| --- | --- |

63.

Mieterverein Düsseldorf e.V.

| Tel.: (49) 0211/169 96-0 |
| --- |
| Fax (49) 0211/35 15 11 |
| E-mail: info@mieterverein-duesseldorf.de |
| www.mieterverein-duesseldorf.de |
| Oststraße 47 |
| D-40211 Düsseldorf |

Tel.: (49) 0211/169 96-0

Fax (49) 0211/35 15 11

E-mail: info@mieterverein-duesseldorf.de

www.mieterverein-duesseldorf.de

Oststraße 47

D-40211 Düsseldorf

Protects tenants' interests in the Düsseldorf region by providing information and advice; authorised to bring collective actions in the interests of tenants

| 64. | Bauherren-Schutzbund e.V. |
| --- | --- |

64.

Bauherren-Schutzbund e.V.

| Tel.: (49) 030/312 80 01 |
| --- |
| Fax (49) 030/31 50 72 11 |
| E-mail: office@bsb-ev.de |
| www.bsb-ev.de |
| Kleine Alexanderstr. 9/10 |
| D-10178 Berlin |

Tel.: (49) 030/312 80 01

Fax (49) 030/31 50 72 11

E-mail: office@bsb-ev.de

www.bsb-ev.de

Kleine Alexanderstr. 9/10

D-10178 Berlin

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 65. | Foodwatch e.V. |
| --- | --- |

65.

Foodwatch e.V.

| Tel.: (49) 030/24 04 76-0 |
| --- |
| Fax (49) 030/24 04 76 26 |
| E-mail: info@foodwatch.de |
| www.foodwatch.de |
| Brunnenstr. 181 |
| D-10119 Berlin |

Tel.: (49) 030/24 04 76-0

Fax (49) 030/24 04 76 26

E-mail: info@foodwatch.de

www.foodwatch.de

Brunnenstr. 181

D-10119 Berlin

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 66. | Mieterverein für den Regierungsbezirk Trier e.V. |
| --- | --- |

66.

Mieterverein für den Regierungsbezirk Trier e.V.

| Tel.: (49) 0651/994 09 70 |
| --- |
| Fax (49) 0651/99 40 09 74 |
| E-mail: mieterverrein@ipcon.de |
| www. Mieterverein-trier.de |
| Walramsneustr. 8 |
| D-54290 Trier |

Tel.: (49) 0651/994 09 70

Fax (49) 0651/99 40 09 74

E-mail: mieterverrein@ipcon.de

www. Mieterverein-trier.de

Walramsneustr. 8

D-54290 Trier

Protects tenants' interests in the Trier region by providing information and advice; authorised to bring collective actions in the interests of tenants

| 67. | Verbraucherzentrale Schleswig-Holstein |
| --- | --- |

67.

Verbraucherzentrale Schleswig-Holstein

| Tel.: (49) 0431/590 99-0 |
| --- |
| Fax (49) 0431/590 99 77 |
| E-mail: info@verbraucherzentrale-sh.de |
| www.verbraucherzentrale-sh.de |
| Bergstr. 24 |
| D-24103 Kiel |

Tel.: (49) 0431/590 99-0

Fax (49) 0431/590 99 77

E-mail: info@verbraucherzentrale-sh.de

www.verbraucherzentrale-sh.de

Bergstr. 24

D-24103 Kiel

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 68. | Miet- und Pachtverein e.V. Bad Kreuznach |
| --- | --- |

68.

Miet- und Pachtverein e.V. Bad Kreuznach

| Tel.: (49) 0671/679 48 |
| --- |
| Fax (49) 0671/738 42 |
| E-mail: kontakt@mieterverein-bad-kreuznach.de |
| www.mieterverein-bad-kreuznach.de |
| Gustav-Pfarrius-Str. 1-3 |
| D-55543 Bad Kreuznach |

Tel.: (49) 0671/679 48

Fax (49) 0671/738 42

E-mail: kontakt@mieterverein-bad-kreuznach.de

www.mieterverein-bad-kreuznach.de

Gustav-Pfarrius-Str. 1-3

D-55543 Bad Kreuznach

Protects tenants' interests in the Bad Kreuznach region by providing information and advice; authorised to bring collective actions in the interests of tenants

| 69. | Schutzgemeinschaft für Bankkunden e.V. |
| --- | --- |

69.

Schutzgemeinschaft für Bankkunden e.V.

| Tel.: (49) 09131/81 71 79 |
| --- |
| Fax (49) 09131/81 71 78 |
| E-mail: support@schuba.info |
| www.schuvoba.de |
| Hofmannstr. 103 |
| D-91052 Erlangen |

Tel.: (49) 09131/81 71 79

Fax (49) 09131/81 71 78

E-mail: support@schuba.info

www.schuvoba.de

Hofmannstr. 103

D-91052 Erlangen

Protects consumers' interests in matters relating to financial services by providing information and advice; authorised to bring collective actions in the interests of consumers

| 70. | Deutsche Umwelthilfe e.V. |
| --- | --- |

70.

Deutsche Umwelthilfe e.V.

| Tel.: (49) 07732/99 95-0 |
| --- |
| Fax (49) 07732/99 95 77 |
| E-mail: info@duh.de |
| www.duh.de |
| Fritz-Reichle-Ring 4 |
| D-78315 Radolfzell |

Tel.: (49) 07732/99 95-0

Fax (49) 07732/99 95 77

E-mail: info@duh.de

www.duh.de

Fritz-Reichle-Ring 4

D-78315 Radolfzell

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 71. | Schutzgemeinschaft für Grundbesitz in Italien e.V. |
| --- | --- |

71.

Schutzgemeinschaft für Grundbesitz in Italien e.V.

| Tel.: (49) 08856/817 95 |
| --- |
| Fax (49) 089/14 88 28 65 87 |
| E-mail: sg-italien@gmx.de |
| www.schutzgemeinschaft-italien.de |
| Ahornstr. 13 |
| D-82377 Penzberg |

Tel.: (49) 08856/817 95

Fax (49) 089/14 88 28 65 87

E-mail: sg-italien@gmx.de

www.schutzgemeinschaft-italien.de

Ahornstr. 13

D-82377 Penzberg

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

| 72. | Schutzgemeinschaft der Kapitalanleger e.V. |
| --- | --- |

72.

Schutzgemeinschaft der Kapitalanleger e.V.

| Tel.: (49) 089/59 99 87 33 |
| --- |
| Fax (49) 089/54 88 78 58 |
| E-mail: info@sdk.org |
| www.sdk.org |
| Karlsplatz 3 |
| D-80335 München |

Tel.: (49) 089/59 99 87 33

Fax (49) 089/54 88 78 58

E-mail: info@sdk.org

www.sdk.org

Karlsplatz 3

D-80335 München

Protects the interests of (minority) shareholders and other investors by providing information and advice; authorised to bring collective actions in the interests of consumers

| 73. | Vereinigung kritischer Verbraucher e.V. |
| --- | --- |

73.

Vereinigung kritischer Verbraucher e.V.

| Tel.: (49) 0331/55 05 894 |
| --- |
| Fax (49) 0331/55 05 895 |
| E-mail: info@vereinigung-kritischer-verbraucher.de |
| www. vereinigung-kritischer-verbraucher.de |
| Sellostraße 29 |
| D-14471 Potsdam |

Tel.: (49) 0331/55 05 894

Fax (49) 0331/55 05 895

E-mail: info@vereinigung-kritischer-verbraucher.de

www. vereinigung-kritischer-verbraucher.de

Sellostraße 29

D-14471 Potsdam

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers

ESTONIA

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Tarbijakaitseamet |

Name of the entity

Contact details

Purpose

1.

Tarbijakaitseamet

| Kiriku 4 |
| --- |
| EE-15071 Tallinn |
| Tel. (372-6) 20 17 00 |
| Faks: (372-6) 20 17 01 |
| E-mail: info@consumer.ee |
| Veebiaadress: www.consumer.ee |

Kiriku 4

EE-15071 Tallinn

Tel. (372-6) 20 17 00

Faks: (372-6) 20 17 01

E-mail: info@consumer.ee

Veebiaadress: www.consumer.ee

Supervision of general consumer protection in connection with the marketing of goods and the provision of services, and supervision of consumer contracts in connection with package travel guarantees

| 2. | Ravimiamet |
| --- | --- |

2.

Ravimiamet

| Ravila 19 |
| --- |
| EE-50411 Tartu |
| Tel. (372-7) 37 41 40 |
| Faks: (372-7) 37 41 42 |
| E-mail: sam@sam.ee |
| Veebiaadress: www.sam.ee |

Ravila 19

EE-50411 Tartu

Tel. (372-7) 37 41 40

Faks: (372-7) 37 41 42

E-mail: sam@sam.ee

Veebiaadress: www.sam.ee

Supervision in connection with the marketing and advertising of medicines

IRELAND

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Director of Consumer Affairs |

Name of the entity

Contact details

Purpose

1.

Director of Consumer Affairs

| 4 Harcourt Road |
| --- |
| Dublin 2 |
| Ireland |
| Tel. (353-1) 402 55 00 |
| Fax (353-1) 402 55 01 |
| E-mail: odca@entemp.ie |
| Website: www.odca.ie |

4 Harcourt Road

Dublin 2

Ireland

Tel. (353-1) 402 55 00

Fax (353-1) 402 55 01

E-mail: odca@entemp.ie

Website: www.odca.ie

Independent statutory officer responsible for providing consumers with advice and information, regulating credit intermediaries, licensing pawnbrokers and enforcing a wide range of consumer protection legislation

GREECE

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Νέο Ινστιτούτο Καταναλωτών (NEO INKA)/Consumers' association — New consumers' institute (NEO INKA) |

Name of the entity

Contact details

Purpose

1.

Νέο Ινστιτούτο Καταναλωτών (NEO INKA)/Consumers' association — New consumers' institute (NEO INKA)

| Καλυψούς 105/Kalipsous 105 |
| --- |
| GR-176 71 Καλλιθέα/Kallithea |
| Tel.: (30) 21 09 57 7 8 77 |
| Fax (30) 21 09 53 34 71 |
| E-mail: inka@inka.org.gr |
| Website: www.inka.org.gr |

Καλυψούς 105/Kalipsous 105

GR-176 71 Καλλιθέα/Kallithea

Tel.: (30) 21 09 57 7 8 77

Fax (30) 21 09 53 34 71

E-mail: inka@inka.org.gr

Website: www.inka.org.gr

Protects consumers' rights and interests

| 2. | Κέντρο Προστασίας Καταναλωτών (ΚΕΠΚΑ)/Consumers' protection centre of Thessaloniki (KEPKA) |
| --- | --- |

2.

Κέντρο Προστασίας Καταναλωτών (ΚΕΠΚΑ)/Consumers' protection centre of Thessaloniki (KEPKA)

| Τσιμισκή/Tsimiski 54 |
| --- |
| GR-546 23 Θεσσαλονίκη/Thessaloniki |
| E-mail: consumers@kepka.org |
| Website: www.kepka.org |
| Tel. (30) 23 10 26 94 49 |
| Fax (30) 23 1024 22 11 |

Τσιμισκή/Tsimiski 54

GR-546 23 Θεσσαλονίκη/Thessaloniki

E-mail: consumers@kepka.org

Website: www.kepka.org

Tel. (30) 23 10 26 94 49

Fax (30) 23 1024 22 11

Protects consumers' rights and interests

| 3. | Ένωση Καταναλωτών — Ποιότητα Ζωής (ΕΚΠΟΙΖΩ)/Consumers' association «the quality of life» (EKPIZO) |
| --- | --- |

3.

Ένωση Καταναλωτών — Ποιότητα Ζωής (ΕΚΠΟΙΖΩ)/Consumers' association «the quality of life» (EKPIZO)

| Βαλτετσίου/Valtetsiou 43-45 |
| --- |
| GR-106 81 Αθήνα/Athens |
| E-mail: ekpizo@ath.fothenet.gr |
| Website: www.ekpizo.gr |
| Tel. (30) 21 03 30 44 44 |
| Fax (30) 21 03 30 05 91 |

Βαλτετσίου/Valtetsiou 43-45

GR-106 81 Αθήνα/Athens

E-mail: ekpizo@ath.fothenet.gr

Website: www.ekpizo.gr

Tel. (30) 21 03 30 44 44

Fax (30) 21 03 30 05 91

Protects consumers' rights and interests

| 4. | Ελληνική Καταναλωτική Οργάνωση (EKATO)/Greek consumers' organisation (EKATO) |
| --- | --- |

4.

Ελληνική Καταναλωτική Οργάνωση (EKATO)/Greek consumers' organisation (EKATO)

| Δημοκρίτου/Dimokritou 10 |
| --- |
| GR-54 352, Θεσσαλονίκη/Thessaloniki |
| E-mail: info@ekato.org & ekato@ekato.org |
| Website: www.ekato.org/ |
| Tel. (30) 23 10 22 64 26 94 93 21 |
| Fax (30) 23 10 90 85 19, (30) 23 10 22 64 26 |

Δημοκρίτου/Dimokritou 10

GR-54 352, Θεσσαλονίκη/Thessaloniki

E-mail: info@ekato.org & ekato@ekato.org

Website: www.ekato.org/

Tel. (30) 23 10 22 64 26 94 93 21

Fax (30) 23 10 90 85 19, (30) 23 10 22 64 26

Protects consumers' rights and interests

| 5. | Ινστιτούτο καταναλωτών (INKA) Ιωαννίνων/Consumers' institute (INKA) of Ioannina |
| --- | --- |

5.

Ινστιτούτο καταναλωτών (INKA) Ιωαννίνων/Consumers' institute (INKA) of Ioannina

| Θ.Πασχίδη/Th. Paskidi 52 |
| --- |
| GR-45 445 Ιωάννινα/Ιoannina |
| E-mail: ioannina@inka.gr |
| Tel. (30) 26 51 06 51 78 |
| Fax (30) 26 51 06 51 78 |

Θ.Πασχίδη/Th. Paskidi 52

GR-45 445 Ιωάννινα/Ιoannina

E-mail: ioannina@inka.gr

Tel. (30) 26 51 06 51 78

Fax (30) 26 51 06 51 78

Protects consumers' rights and interests

| 6. | Ένωση για τα δικαιώματα των πολιτών/Citizens' rights organisation |
| --- | --- |

6.

Ένωση για τα δικαιώματα των πολιτών/Citizens' rights organisation

| Λυκαβηττού/Likavipou 18 |
| --- |
| GR-106 73 Αθήνα/Athens |
| Tel. (30) 21 03 60 04 10 |
| Fax (30) 21 03 60 04 11 |

Λυκαβηττού/Likavipou 18

GR-106 73 Αθήνα/Athens

Tel. (30) 21 03 60 04 10

Fax (30) 21 03 60 04 11

Protects consumers' rights and interests

| 7. | Ινστιτούτο Καταναλωτών (INKA) Μακεδονίας/Consumers' institute (INKA) of Macedonia |
| --- | --- |

7.

Ινστιτούτο Καταναλωτών (INKA) Μακεδονίας/Consumers' institute (INKA) of Macedonia

| Μοναστηρίου/Μonastiriou 17 |
| --- |
| GR-54627 Θεσσαλονίκη/Thessaloniki |
| E-mail: Macedonia@inka.gr |
| Website: www.inkamak.eisodos.com |
| Tel. (30) 23 10 53 52 63 (11 72 1) |
| Fax (30) 23 10 51 74 92 |

Μοναστηρίου/Μonastiriou 17

GR-54627 Θεσσαλονίκη/Thessaloniki

E-mail: Macedonia@inka.gr

Website: www.inkamak.eisodos.com

Tel. (30) 23 10 53 52 63 (11 72 1)

Fax (30) 23 10 51 74 92

Protects consumers' rights and interests

| 8. | Ινστιτούτο Καταναλωτών (INKA) Κέρκυρας/Consumers' institute (INKA) of Corfu |
| --- | --- |

8.

Ινστιτούτο Καταναλωτών (INKA) Κέρκυρας/Consumers' institute (INKA) of Corfu

| Ακαδημίας/Akadimias 3 |
| --- |
| GR-49 100 Κέρκυρα/Kerkira |
| Tel. (30) 26 61 04 58 2 6 |
| Fax (30) 26 61 03 62 50 |

Ακαδημίας/Akadimias 3

GR-49 100 Κέρκυρα/Kerkira

Tel. (30) 26 61 04 58 2 6

Fax (30) 26 61 03 62 50

Protects consumers' rights and interests

| 9. | Ένωση Καταναλωτών Αιτωλοακαρνανίας/Consumer Association of Aitoloakarnania |
| --- | --- |

9.

Ένωση Καταναλωτών Αιτωλοακαρνανίας/Consumer Association of Aitoloakarnania

| Σ.Τσικνιά/S. Tsiknia 48 (πρώην Τσαλδάρη/formerly Tsaldari) |
| --- |
| GR-30100 Αγρίνιο/Agrinio |
| E-mail: INKA-AIT@OTENET.GR |
| Tel. (30) 26 41 02 44 44 |
| Fax (30) 26 41 02 13 44 |

Σ.Τσικνιά/S. Tsiknia 48 (πρώην Τσαλδάρη/formerly Tsaldari)

GR-30100 Αγρίνιο/Agrinio

E-mail: INKA-AIT@OTENET.GR

Tel. (30) 26 41 02 44 44

Fax (30) 26 41 02 13 44

Protects consumers' rights and interests

| 10. | Ένωση Καταναλωτών Βόλου και Θεσσαλίας/Consumer Association of Volos & Thessaly |
| --- | --- |

10.

Ένωση Καταναλωτών Βόλου και Θεσσαλίας/Consumer Association of Volos & Thessaly

| Αγίου Νικολάου/Agiou Nikolaou 104 |
| --- |
| GR-38221, Βόλος/Volos |
| Tel. (30) 24 21 04 56 15 |
| Fax (30) 24 21 07 13 31 |

Αγίου Νικολάου/Agiou Nikolaou 104

GR-38221, Βόλος/Volos

Tel. (30) 24 21 04 56 15

Fax (30) 24 21 07 13 31

Protects consumers' rights and interests

| 11. | Ένωση Καταναλωτών Ελλάδας/Consumer Association of Greece |
| --- | --- |

11.

Ένωση Καταναλωτών Ελλάδας/Consumer Association of Greece

| Γούναρη/Gounari 4-6 |
| --- |
| GR-185 31, Πειραιάς/Peiraias |
| Tel. (30) 21 04 11 10 80 |
| Fax (30)21 04 11 10 80 |

Γούναρη/Gounari 4-6

GR-185 31, Πειραιάς/Peiraias

Tel. (30) 21 04 11 10 80

Fax (30)21 04 11 10 80

Protects consumer's rights and interests.

| 12. | Ένωση Πολιτών/Citizens' association |
| --- | --- |

12.

Ένωση Πολιτών/Citizens' association

| Αλκυόνης/Alkionis 9 |
| --- |
| GR-175 61 Π. Φάληρο/P. Faliro |
| Tel. (30) 21 09 82 91 52 |
| Fax (30) 21 09 82 50 96 |

Αλκυόνης/Alkionis 9

GR-175 61 Π. Φάληρο/P. Faliro

Tel. (30) 21 09 82 91 52

Fax (30) 21 09 82 50 96

Protects consumer's rights and interests

| 13. | Εμπορικό και Βιομηχανικό Επιμελητήριο Αθηνών/Athens Chamber of Commerce and Industry |
| --- | --- |

13.

Εμπορικό και Βιομηχανικό Επιμελητήριο Αθηνών/Athens Chamber of Commerce and Industry

| Ακαδημίας/Akademias str 7 |
| --- |
| GR-10671 Αθήνα/Athens |
| Tel. (30) 21 03 60 48 15-9, 36 024 11-9 |
| Fax (30) 21 03 61 64 64 |
| Διεύθ. ηλεκ. ταχ.: info@acci.gr |
| E-mail: info@acci.gr |
| Website: www.acci.gr |

Ακαδημίας/Akademias str 7

GR-10671 Αθήνα/Athens

Tel. (30) 21 03 60 48 15-9, 36 024 11-9

Fax (30) 21 03 61 64 64

Διεύθ. ηλεκ. ταχ.: info@acci.gr

E-mail: info@acci.gr

Website: www.acci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 14. | Βιοτεχνικό Επιμελητήριο της Αθήνας/Athens Chamber of Handicrafts |
| --- | --- |

14.

Βιοτεχνικό Επιμελητήριο της Αθήνας/Athens Chamber of Handicrafts

| Ακαδημίας/Akademias 18 |
| --- |
| GR-10671 Αθήνα/Athens |
| Tel. (30) 21 03 68 07 00 |
| Fax (30) 21 03 61 47 26 |
| E-mail: info@acsmi.gr |
| Website: www.acsmi.gr |

Ακαδημίας/Akademias 18

GR-10671 Αθήνα/Athens

Tel. (30) 21 03 68 07 00

Fax (30) 21 03 61 47 26

E-mail: info@acsmi.gr

Website: www.acsmi.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 15. | Επαγγελματικό Επιμελητήριο Αθηνών/Athens Chamber of Tradesmen |
| --- | --- |

15.

Επαγγελματικό Επιμελητήριο Αθηνών/Athens Chamber of Tradesmen

| Πανεπιστημίου/Panepistsimiou 44 |
| --- |
| GR-10679 Αθήνα/Athens |
| Tel. (30) 21 03 60 16-5, 36 33 08-0 (President's office) |
| Fax (30) 21 03 61 97 35 |
| E-mail: eea@eea.gr |
| Website: www.eea.gr |

Πανεπιστημίου/Panepistsimiou 44

GR-10679 Αθήνα/Athens

Tel. (30) 21 03 60 16-5, 36 33 08-0 (President's office)

Fax (30) 21 03 61 97 35

E-mail: eea@eea.gr

Website: www.eea.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 16. | Εμπορικό και Βιομηχανικό Επιμελητήριο Θεσσαλονίκης/Thessaloniki Chamber of Commerce and Industry |
| --- | --- |

16.

Εμπορικό και Βιομηχανικό Επιμελητήριο Θεσσαλονίκης/Thessaloniki Chamber of Commerce and Industry

| Τσιμισκή/Tsimiski 29 |
| --- |
| GR-54624 Θεσσαλονίκη/Thessaloniki |
| Tel. (30) (30)23 10 37 01 00, 37 01 10 |
| Fax (30) 23 10 37 01 14-37 01 66 |
| E-mail: root@ebeth.gr |
| Website: www.ebeth.gr |

Τσιμισκή/Tsimiski 29

GR-54624 Θεσσαλονίκη/Thessaloniki

Tel. (30) (30)23 10 37 01 00, 37 01 10

Fax (30) 23 10 37 01 14-37 01 66

E-mail: root@ebeth.gr

Website: www.ebeth.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 17. | Βιοτεχνικό Επιμελητήριο Θεσσαλονίκης/Thessaloniki Chamber of Handicrafts |
| --- | --- |

17.

Βιοτεχνικό Επιμελητήριο Θεσσαλονίκης/Thessaloniki Chamber of Handicrafts

| Αριστοτέλους/Aristotelous 27 |
| --- |
| GR-54624 Θεσσαλονίκη/Thessaloniki |
| Tel. (30) 23 10 24 16 68, 24 16 89 |
| Fax (30) 23 10 23 26 67 |
| E-mail: info@veth.gr |
| Website: www.veth.gr |

Αριστοτέλους/Aristotelous 27

GR-54624 Θεσσαλονίκη/Thessaloniki

Tel. (30) 23 10 24 16 68, 24 16 89

Fax (30) 23 10 23 26 67

E-mail: info@veth.gr

Website: www.veth.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 18. | Επαγγελματικό Επιμελητήριο Θεσσαλονίκης/Thessaloniki Chamber of Tradesmen |
| --- | --- |

18.

Επαγγελματικό Επιμελητήριο Θεσσαλονίκης/Thessaloniki Chamber of Tradesmen

| Αριστοτέλους/Aristotelous 27 |
| --- |
| GR-54624 Θεσσαλονίκη/Thessaloniki |
| Tel. (30) 23 10 27 52 55, 27 13 40, 27 14 88 (President's office), 22 00 50 |
| Fax (30) 23 10 27 16 49, 25 72 83 |
| E-mail: epepthe@otenet.gr |
| epepthe@otenet.gr |
| Website: www.uhcci.gr/epimelitiria/EETH.html |

Αριστοτέλους/Aristotelous 27

GR-54624 Θεσσαλονίκη/Thessaloniki

Tel. (30) 23 10 27 52 55, 27 13 40, 27 14 88 (President's office), 22 00 50

Fax (30) 23 10 27 16 49, 25 72 83

E-mail: epepthe@otenet.gr

epepthe@otenet.gr

Website: www.uhcci.gr/epimelitiria/EETH.html

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 19. | Εμπορικό και Βιομηχανικό Επιμελητήριο Πειραιά/Piraeus Chamber of Commerce and Industry |
| --- | --- |

19.

Εμπορικό και Βιομηχανικό Επιμελητήριο Πειραιά/Piraeus Chamber of Commerce and Industry

| Λουδοβίκου/Loudovikou 1, Πλ. Οδησσού/Odissos Square |
| --- |
| GR-18531 Πειραιάς/Piraeus |
| Tel. (30) 21 04 17 72 41-5 |
| Fax (30) 21 04 17 86 80 |
| E-mail: evepgr1@acci.gr |
| evepgr1@acci.gr |
| Website: www.uhcci.gr/epimelitiria/EBEP.html |

Λουδοβίκου/Loudovikou 1, Πλ. Οδησσού/Odissos Square

GR-18531 Πειραιάς/Piraeus

Tel. (30) 21 04 17 72 41-5

Fax (30) 21 04 17 86 80

E-mail: evepgr1@acci.gr

evepgr1@acci.gr

Website: www.uhcci.gr/epimelitiria/EBEP.html

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 20. | Βιοτεχνικό Επιμελητήριο Πειραιά/Piraeus Chamber of Handicrafts |
| --- | --- |

20.

Βιοτεχνικό Επιμελητήριο Πειραιά/Piraeus Chamber of Handicrafts

| Καραΐσκου/Karaiskou 111 |
| --- |
| GR-18532 Πειραιάς/Piraeus |
| Tel. (30) 21 04 11 04 43, 41 21 298, 41 74 765 |
| Fax (30)21 04 17 94 95, 41 74 152 |
| E-mail: info@bep.gr |
| Website: www.bep.gr |

Καραΐσκου/Karaiskou 111

GR-18532 Πειραιάς/Piraeus

Tel. (30) 21 04 11 04 43, 41 21 298, 41 74 765

Fax (30)21 04 17 94 95, 41 74 152

E-mail: info@bep.gr

Website: www.bep.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 21. | Επαγγελματικό Επιμελητήριο Πειραιά/Piraeus Chamber of Tradesmen |
| --- | --- |

21.

Επαγγελματικό Επιμελητήριο Πειραιά/Piraeus Chamber of Tradesmen

| Αγίου Κωνσταντίνου/Agiou Konstantinou 3 |
| --- |
| GR-18531 Πειραιάς /Piraeus |
| Tel. (30) 21 04 12 15 03, 41 26 917 |
| Fax (30) 21 04 12 27 90 |
| E-mail: eepir@otenet.gr |
| Website:www.eep.gr |

Αγίου Κωνσταντίνου/Agiou Konstantinou 3

GR-18531 Πειραιάς /Piraeus

Tel. (30) 21 04 12 15 03, 41 26 917

Fax (30) 21 04 12 27 90

E-mail: eepir@otenet.gr

Website:www.eep.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 22. | Εμπορικό και Βιομηχανικό Επιμελητήριο Ροδόπης/Chamber of Industry and Commerce of Rodopi Prefecture |
| --- | --- |

22.

Εμπορικό και Βιομηχανικό Επιμελητήριο Ροδόπης/Chamber of Industry and Commerce of Rodopi Prefecture

| Βασ. Γεωργίου/Vassileios Georgiou 2β |
| --- |
| GR-69100 Κομοτηνή/Komotini |
| Tel. (30) 25 31 02 28 31, 36 83 1 |
| Fax (30) 25 31 02 67 14 |
| E-mail: ccirodop@otenet.gr |
| info@rodopicci.gr |
| Website: www.rodoppicci.gr |

Βασ. Γεωργίου/Vassileios Georgiou 2β

GR-69100 Κομοτηνή/Komotini

Tel. (30) 25 31 02 28 31, 36 83 1

Fax (30) 25 31 02 67 14

E-mail: ccirodop@otenet.gr

info@rodopicci.gr

Website: www.rodoppicci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 23. | Επαγγελματικό και Βιοτεχνικό Επιμελητήριο Ροδόπης/Chamber of Tradesmen and Handicrafts of Rodopi Prefecture |
| --- | --- |

23.

Επαγγελματικό και Βιοτεχνικό Επιμελητήριο Ροδόπης/Chamber of Tradesmen and Handicrafts of Rodopi Prefecture

| Καβείρων/Kaveiron 12 |
| --- |
| GR-69100 Κομοτηνή/Komotini |
| Tel. (30) 25 31 02 25 47, 340 06, 814 70-9 |
| Fax (30) 25 31 02 58 66 |
| E-mail: info@everodopi.gr |
| Website: www.everodopi.gr |

Καβείρων/Kaveiron 12

GR-69100 Κομοτηνή/Komotini

Tel. (30) 25 31 02 25 47, 340 06, 814 70-9

Fax (30) 25 31 02 58 66

E-mail: info@everodopi.gr

Website: www.everodopi.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 24. | Επιμελητήριο Αιτωλοακαρνανίας/Chamber of Aitoloakarnania Prefecture |
| --- | --- |

24.

Επιμελητήριο Αιτωλοακαρνανίας/Chamber of Aitoloakarnania Prefecture

| Παπαστράτου/Papastratou 53 και Σμύρνης/& Smirnis |
| --- |
| GR-30100 Αγρίνιο/Agrinio |
| Tel. (30) 26 41 02 25 25, 572 62 |
| Fax (30) 26 41 02 25 90 |
| E-mail: contact@epimetol.gr |

Παπαστράτου/Papastratou 53 και Σμύρνης/& Smirnis

GR-30100 Αγρίνιο/Agrinio

Tel. (30) 26 41 02 25 25, 572 62

Fax (30) 26 41 02 25 90

E-mail: contact@epimetol.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 25. | Επιμελητήριο Αργολίδας/Chamber of Argolida Prefecture |
| --- | --- |

25.

Επιμελητήριο Αργολίδας/Chamber of Argolida Prefecture

| Κορίνθου/Korinthou 23 |
| --- |
| GR-21200 Άργος/Argos |
| Tel. (30) 27 51 06 72 16, 630 23, 66 968 |
| Fax (30) 27 51 024 595 |
| E-mail: ebear@otenet.gr |
| Website: www.arcci.gr |

Κορίνθου/Korinthou 23

GR-21200 Άργος/Argos

Tel. (30) 27 51 06 72 16, 630 23, 66 968

Fax (30) 27 51 024 595

E-mail: ebear@otenet.gr

Website: www.arcci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 26. | Επιμελητήριο Αρκαδίας/Chamber of Arcadia Prefecture |
| --- | --- |

26.

Επιμελητήριο Αρκαδίας/Chamber of Arcadia Prefecture

| 25ης Μαρτίου και Πανός/Panos & Martiou 21 |
| --- |
| GR-22100 Τρίπολη/Tripoli |
| Tel. (30) 27 10 22 71 41, 22 71 42, 23 71 23 |
| Fax (30) 27 10 23 37 38 |
| E-mail: info@arcadianet.gr |
| info@arcadianet.gr |
| Website: www.arcadianet.gr |
| www.ikenet.gr, www.eic.gr |

25ης Μαρτίου και Πανός/Panos & Martiou 21

GR-22100 Τρίπολη/Tripoli

Tel. (30) 27 10 22 71 41, 22 71 42, 23 71 23

Fax (30) 27 10 23 37 38

E-mail: info@arcadianet.gr

info@arcadianet.gr

Website: www.arcadianet.gr

www.ikenet.gr, www.eic.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 27. | Επιμελητήριο Άρτας/Chamber of Arta Prefecture |
| --- | --- |

27.

Επιμελητήριο Άρτας/Chamber of Arta Prefecture

| Μ. Γραικού και Φλέμινγκ/Graikou & Flemig |
| --- |
| GR-47100 Άρτα/Arta |
| Tel. (30) 26 81 02 87 28, 786 54 |
| Fax (30) 26 81 07 86 54 |
| E-mail: epimarta@otenet.gr |
| Website: www.arta.chambernet.gr |

Μ. Γραικού και Φλέμινγκ/Graikou & Flemig

GR-47100 Άρτα/Arta

Tel. (30) 26 81 02 87 28, 786 54

Fax (30) 26 81 07 86 54

E-mail: epimarta@otenet.gr

Website: www.arta.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 28. | Επιμελητήριο Αχαΐας/Chamber of Ahaia Prefecture |
| --- | --- |

28.

Επιμελητήριο Αχαΐας/Chamber of Ahaia Prefecture

| Μιχαλακοπούλου/Mihalakopoulou 58 |
| --- |
| GR-26221 Πάτρα/Patra |
| Tel. (30) 26 10 27 77 79, 27 76 79, 27 80 56 |
| Fax (30) 26 10 27 65 19 |
| E-mail: ea@e-a.gr |
| Website: www.e-a.gr |

Μιχαλακοπούλου/Mihalakopoulou 58

GR-26221 Πάτρα/Patra

Tel. (30) 26 10 27 77 79, 27 76 79, 27 80 56

Fax (30) 26 10 27 65 19

E-mail: ea@e-a.gr

Website: www.e-a.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 29. | Επιμελητήριο Βοιωτίας/Chamber of Viotia Prefecture |
| --- | --- |

29.

Επιμελητήριο Βοιωτίας/Chamber of Viotia Prefecture

| Λ.Κουτσοπετάλου/L.Koutsopetalou 1 |
| --- |
| GR-32100 Λειβαδιά/Livadia |
| Tel. (30) 22 61 02 82 81, 276 64 |
| Fax (30) 22 61 02 13 47 |
| E-mail: info@viotiachamber.gr |
| Website: www.viotiachamber.gr |

Λ.Κουτσοπετάλου/L.Koutsopetalou 1

GR-32100 Λειβαδιά/Livadia

Tel. (30) 22 61 02 82 81, 276 64

Fax (30) 22 61 02 13 47

E-mail: info@viotiachamber.gr

Website: www.viotiachamber.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 30. | Επιμελητήριο Γρεβενών/Chamber of Grevena Prefecture |
| --- | --- |

30.

Επιμελητήριο Γρεβενών/Chamber of Grevena Prefecture

| Εμμανουήλ Παππά/Emmanouil Papa 7 |
| --- |
| GR-51100 Γρεβενά/Grevena |
| Tel. (30) 24 62 08 55 01 (-3), 855 04, 855 05 |
| Fax (30) 24 62 08 03 10-803 33 |
| E-mail: ebegreve@grevenanet.gr |
| Website: www.grevena.chambernet.gr |

Εμμανουήλ Παππά/Emmanouil Papa 7

GR-51100 Γρεβενά/Grevena

Tel. (30) 24 62 08 55 01 (-3), 855 04, 855 05

Fax (30) 24 62 08 03 10-803 33

E-mail: ebegreve@grevenanet.gr

Website: www.grevena.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 31. | Επιμελητήριο Δράμας/Chamber of Drama Prefecture |
| --- | --- |

31.

Επιμελητήριο Δράμας/Chamber of Drama Prefecture

| Λαμπριανίδου/Labrianidiou 40 |
| --- |
| GR-66100 Δράμα/Drama |
| Tel. (30) 25 21 02 27 50, 249 95 |
| Fax (30) 25 10 25 835 |
| E-mail: ccidrama@dramanet.gr |
| Website: www.ccidrama.gr |

Λαμπριανίδου/Labrianidiou 40

GR-66100 Δράμα/Drama

Tel. (30) 25 21 02 27 50, 249 95

Fax (30) 25 10 25 835

E-mail: ccidrama@dramanet.gr

Website: www.ccidrama.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 32. | Επιμελητήριο Δωδεκανήσων/Chamber of Dodekanissa Prefecture |
| --- | --- |

32.

Επιμελητήριο Δωδεκανήσων/Chamber of Dodekanissa Prefecture

| Γρηγορίου Λαμπράκη/Grigoriou Labraki 8 |
| --- |
| GR-85100 Ρόδος/Rodos Island |
| Tel. (30) 22 41 04 42 00 |
| Κάλυμνος: (30) 22 43 05 15 17 |
| Κως: (30) 22 42 02 61 79 |
| Κάρπαθος: (30) 22 45 02 24 83 |
| Fax (30) 22410 442 40 |
| E-mail: info@ebed.gr |
| Website: www.ebed.gr |

Γρηγορίου Λαμπράκη/Grigoriou Labraki 8

GR-85100 Ρόδος/Rodos Island

Tel. (30) 22 41 04 42 00

Κάλυμνος: (30) 22 43 05 15 17

Κως: (30) 22 42 02 61 79

Κάρπαθος: (30) 22 45 02 24 83

Fax (30) 22410 442 40

E-mail: info@ebed.gr

Website: www.ebed.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 33. | Επιμελητήριο Έβρου/Chamber of Evros Prefecture |
| --- | --- |

33.

Επιμελητήριο Έβρου/Chamber of Evros Prefecture

| Οδός Εμπορίου/Eboriou, 1ος όροφος/1st floor |
| --- |
| GR-68100 Αλεξανδρούπολη/Alexandroupoli |
| Tel. (30) 25 51 02 62 23, 265 37 |
| Fax (30) 25 51 02 32 53 |
| E-mail: epimevro@otenet.gr |
| Website: www.chamberofevros.gr |

Οδός Εμπορίου/Eboriou, 1ος όροφος/1st floor

GR-68100 Αλεξανδρούπολη/Alexandroupoli

Tel. (30) 25 51 02 62 23, 265 37

Fax (30) 25 51 02 32 53

E-mail: epimevro@otenet.gr

Website: www.chamberofevros.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 34. | Επιμελητήριο Εύβοιας/Chamber of Evia Prefecture |
| --- | --- |

34.

Επιμελητήριο Εύβοιας/Chamber of Evia Prefecture

| Ελ.Βενιζέλου/El. Venizelou 12 |
| --- |
| GR-34100 Χαλκίδα/Chalkida |
| Tel. (30) 22 21 08 64 52 |
| Fax (30) 22 21 08 09 18 |
| E-mail: epimevia@hol.gr |
| Website: www.eviachamber.gr |

Ελ.Βενιζέλου/El. Venizelou 12

GR-34100 Χαλκίδα/Chalkida

Tel. (30) 22 21 08 64 52

Fax (30) 22 21 08 09 18

E-mail: epimevia@hol.gr

Website: www.eviachamber.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 35. | Επιμελητήριο Ευρυτανίας/Chamber of Evritania Prefecture |
| --- | --- |

35.

Επιμελητήριο Ευρυτανίας/Chamber of Evritania Prefecture

| Νικολάου Τσιαμπούλα/Nikolaou Tsiaboula 5 |
| --- |
| GR-36100 Καρπενήσι/Karpenissi |
| Tel. (30) 22 37 08 00 36, 236 28 |
| Fax (30) 22 37 08 04 40 |

Νικολάου Τσιαμπούλα/Nikolaou Tsiaboula 5

GR-36100 Καρπενήσι/Karpenissi

Tel. (30) 22 37 08 00 36, 236 28

Fax (30) 22 37 08 04 40

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 36. | Επιμελητήριο Ζακύνθου/Chamber of Zakynthos Prefecture |
| --- | --- |

36.

Επιμελητήριο Ζακύνθου/Chamber of Zakynthos Prefecture

| Λομβάρδου/Lombardou 20 |
| --- |
| GR-29100 Ζάκυνθος/Zakynthos |
| Tel. (30) 26 95 04 19 40 (-1), 200 90-1-2 |
| Fax (30) 26 95 02 31 35 |
| E-mail: zantecci@otenet.gr |
| Website: www.zantecci.gr |

Λομβάρδου/Lombardou 20

GR-29100 Ζάκυνθος/Zakynthos

Tel. (30) 26 95 04 19 40 (-1), 200 90-1-2

Fax (30) 26 95 02 31 35

E-mail: zantecci@otenet.gr

Website: www.zantecci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 37. | Επιμελητήριο Ηλείας/Chamber of Ilia Prefecture |
| --- | --- |

37.

Επιμελητήριο Ηλείας/Chamber of Ilia Prefecture

| 28ης Οκτωβρίου και Πλ./Ηρώων28th of October str & Iroon Square |
| --- |
| GR-27100 Πύργος/Pyrgos |
| Tel. (30) 26 21 03 41 54, 322 25, 368 95 |
| Fax (30) 26 21 03 17 91 |
| E-mail: ilich-gr@otenet.gr |
| Website: www.helia.chambernet.gr |

28ης Οκτωβρίου και Πλ./Ηρώων28th of October str & Iroon Square

GR-27100 Πύργος/Pyrgos

Tel. (30) 26 21 03 41 54, 322 25, 368 95

Fax (30) 26 21 03 17 91

E-mail: ilich-gr@otenet.gr

Website: www.helia.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 38. | Επιμελητήριο Ημαθίας/Chamber of Imathia Prefecture |
| --- | --- |

38.

Επιμελητήριο Ημαθίας/Chamber of Imathia Prefecture

| Κεντρικής/Kentrikis 3 |
| --- |
| GR-59100 Βέροια/Veria |
| Tel. (30) 23 31 02 54 70, 297 74, 247 34 |
| Fax (30) 23 31 02 53 30 |
| E-mail: chamimat@otenet.gr |
| Website: www.imathiachamber.gr |

Κεντρικής/Kentrikis 3

GR-59100 Βέροια/Veria

Tel. (30) 23 31 02 54 70, 297 74, 247 34

Fax (30) 23 31 02 53 30

E-mail: chamimat@otenet.gr

Website: www.imathiachamber.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 39. | Επιμελητήριο Ηρακλείου/Chamber of Irakleion Prefecture |
| --- | --- |

39.

Επιμελητήριο Ηρακλείου/Chamber of Irakleion Prefecture

| Κορωναίου/Koroneou 9 |
| --- |
| GR-71202 Ηράκλειο/Irakleio |
| Tel. (30) 28 10 24 70 00 |
| Fax (30) 28 10 22 29 14 |
| E-mail: root@ebeh.gr, kapetanaki@ebeh.gr |
| Website: www.ebeh.gr |

Κορωναίου/Koroneou 9

GR-71202 Ηράκλειο/Irakleio

Tel. (30) 28 10 24 70 00

Fax (30) 28 10 22 29 14

E-mail: root@ebeh.gr, kapetanaki@ebeh.gr

Website: www.ebeh.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 40. | Επιμελητήριο Θεσπρωτίας/Chamber of Thesprotia Prefecture |
| --- | --- |

40.

Επιμελητήριο Θεσπρωτίας/Chamber of Thesprotia Prefecture

| Κυρα-Βασιλικής/Kyra Vassilikis 13, (1ος όροφος/1st floor) |
| --- |
| GR-46100 Ηγουμενίτσα/Igoumenitsa |
| Tel. (30) 26 65 02 94 80 (-88) |
| Fax (30) 26 65 02 94 89 |
| E-mail: pezo@otenet.gr |
| Website: www.uhcci.gr/epimelitiria/THESPROTIA.html |

Κυρα-Βασιλικής/Kyra Vassilikis 13, (1ος όροφος/1st floor)

GR-46100 Ηγουμενίτσα/Igoumenitsa

Tel. (30) 26 65 02 94 80 (-88)

Fax (30) 26 65 02 94 89

E-mail: pezo@otenet.gr

Website: www.uhcci.gr/epimelitiria/THESPROTIA.html

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 41. | Επιμελητήριο Ιωαννίνων/Chamber of Ioannina Prefecture |
| --- | --- |

41.

Επιμελητήριο Ιωαννίνων/Chamber of Ioannina Prefecture

| Τρικούπη και Οπλαρχηγού Πουτέτση/Trikoupi & Oplarhigou Poutesi 14 |
| --- |
| GR-45332 Ιωάννινα/Ioannina |
| Tel. (30) 26 51 02 62 73 (President's office), 223 89, 247 09, 765 89 (EU Info Center) |
| Fax (30) 26510 251 79 |

Τρικούπη και Οπλαρχηγού Πουτέτση/Trikoupi & Oplarhigou Poutesi 14

GR-45332 Ιωάννινα/Ioannina

Tel. (30) 26 51 02 62 73 (President's office), 223 89, 247 09, 765 89 (EU Info Center)

Fax (30) 26510 251 79

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 42. | Επιμελητήριο Καβάλας/Chamber of Kavala Prefecture |
| --- | --- |

42.

Επιμελητήριο Καβάλας/Chamber of Kavala Prefecture

| Ομονοίας/Omonias 50Α |
| --- |
| GR-65302 Καβάλα/Kavala |
| Tel. (30) 25 10 22 33 25, 22 33 28, 22 22 57, 22 22 12 |
| Fax (30) 2510 835946 |
| E-mail: eic157@otenet.gr |
| Website: www.chamberofkavala.gr |

Ομονοίας/Omonias 50Α

GR-65302 Καβάλα/Kavala

Tel. (30) 25 10 22 33 25, 22 33 28, 22 22 57, 22 22 12

Fax (30) 2510 835946

E-mail: eic157@otenet.gr

Website: www.chamberofkavala.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 43. | Επιμελητήριο Καρδίτσας/Chamber of Karditsa Prefecture |
| --- | --- |

43.

Επιμελητήριο Καρδίτσας/Chamber of Karditsa Prefecture

| Ηρώων Πολυτεχνείου/Iroon Polytehneiou 3 |
| --- |
| GR-43100 Καρδίτσα/Karditsa |
| Tel. (30) 24 41 02 23 34, 223 01 |
| Fax (30) 24 41 02 22 38 |
| E-mail: karditsaacci@cld.gr |
| Website: www.karditsaacci@cld.gr |

Ηρώων Πολυτεχνείου/Iroon Polytehneiou 3

GR-43100 Καρδίτσα/Karditsa

Tel. (30) 24 41 02 23 34, 223 01

Fax (30) 24 41 02 22 38

E-mail: karditsaacci@cld.gr

Website: www.karditsaacci@cld.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 44. | Επιμελητήριο Καστοριάς Chamber of Kastoria Prefecture |
| --- | --- |

44.

Επιμελητήριο Καστοριάς Chamber of Kastoria Prefecture

| Μητροπόλεως/Mitropoleos 60 |
| --- |
| GR-52100 Καστοριά/Kastoria |
| Tel. (30) 24 67 02 69 26, 289 81 (President's office), 295 28 |
| Fax (30) 24 67 02 24 42 |
| E-mail: kastcham@otenet.gr |

Μητροπόλεως/Mitropoleos 60

GR-52100 Καστοριά/Kastoria

Tel. (30) 24 67 02 69 26, 289 81 (President's office), 295 28

Fax (30) 24 67 02 24 42

E-mail: kastcham@otenet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 45. | Επιμελητήριο Κέρκυρας/Chamber of Corfu Prefecture |
| --- | --- |

45.

Επιμελητήριο Κέρκυρας/Chamber of Corfu Prefecture

| Αριστοτέλους/Aristotelous 2 |
| --- |
| Τ.Θ./PO Box 426 |
| GR-49100 Κέρκυρα/Corfu |
| Tel. (30) 26 61 03 98 13, 398 14, 319 98 |
| Fax (30) 26 61 04 00 88 |
| E-mail: corfucci@otenet.gr |
| Website: www.cci-kerkyra.gr |

Αριστοτέλους/Aristotelous 2

Τ.Θ./PO Box 426

GR-49100 Κέρκυρα/Corfu

Tel. (30) 26 61 03 98 13, 398 14, 319 98

Fax (30) 26 61 04 00 88

E-mail: corfucci@otenet.gr

Website: www.cci-kerkyra.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 46. | Επιμελητήριο Κεφαλονιάς και Ιθάκης/Chamber of Kefalinia and Ithaki Islands |
| --- | --- |

46.

Επιμελητήριο Κεφαλονιάς και Ιθάκης/Chamber of Kefalinia and Ithaki Islands

| Λ.Βεργωτή/L. Vergoti 131 |
| --- |
| GR-28100 Αργοστόλι/Argostoli |
| Tel. (30) 26 71 02 22 53, 249 59 |
| Fax (30) 26 71 02 61 90 |
| E-mail: chamberk@otenet.gr |

Λ.Βεργωτή/L. Vergoti 131

GR-28100 Αργοστόλι/Argostoli

Tel. (30) 26 71 02 22 53, 249 59

Fax (30) 26 71 02 61 90

E-mail: chamberk@otenet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 47. | Επιμελητήριο Κιλκίς/Chamber of Kilkis Prefecture |
| --- | --- |

47.

Επιμελητήριο Κιλκίς/Chamber of Kilkis Prefecture

| Γ.Καπετά/G.Kapeta 11 |
| --- |
| Τ.Θ./PO Box 40 |
| GR-61100 Κιλκίς/Kilkis |
| Tel. (30) 23 41 02 45 80, 245 81, 209 23 |
| Fax (30) 23 41 02 09 24, 209 26 |
| E-mail: ebekilk@otenet.gr |
| Website: www.gbi.gr |

Γ.Καπετά/G.Kapeta 11

Τ.Θ./PO Box 40

GR-61100 Κιλκίς/Kilkis

Tel. (30) 23 41 02 45 80, 245 81, 209 23

Fax (30) 23 41 02 09 24, 209 26

E-mail: ebekilk@otenet.gr

Website: www.gbi.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 48. | Επιμελητήριο Κοζάνης/Chamber of Kozani Prefecture |
| --- | --- |

48.

Επιμελητήριο Κοζάνης/Chamber of Kozani Prefecture

| Ι.Φαρμάκη/I.Farmaki 2 |
| --- |
| GR-50100 Κοζάνη/Kozani |
| Tel. (30) 24 61 03 46 69, 416 93 |
| Fax (30) 26 83 92 45 68 |
| E-mail: Chambers@otenet.gr |
| Website: www.kozani.chambernet.gr |

Ι.Φαρμάκη/I.Farmaki 2

GR-50100 Κοζάνη/Kozani

Tel. (30) 24 61 03 46 69, 416 93

Fax (30) 26 83 92 45 68

E-mail: Chambers@otenet.gr

Website: www.kozani.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 49. | Επιμελητήριο Κορίνθου/Chamber of Korinth Prefecture |
| --- | --- |

49.

Επιμελητήριο Κορίνθου/Chamber of Korinth Prefecture

| Ερμού/Ermou 2 |
| --- |
| GR-20100 Κόρινθος/Korinth |
| Tel. (30) 27 41 02 44 64, 859 86, 264 04, 264 03 |
| Fax (30) 27 41 02 11 73 |
| E-mail: info@korinthcc.gr |
| Website: www.korinthcc.gr |

Ερμού/Ermou 2

GR-20100 Κόρινθος/Korinth

Tel. (30) 27 41 02 44 64, 859 86, 264 04, 264 03

Fax (30) 27 41 02 11 73

E-mail: info@korinthcc.gr

Website: www.korinthcc.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 50. | Επιμελητήριο Κυκλάδων/Chamber of Cyclades Islands |
| --- | --- |

50.

Επιμελητήριο Κυκλάδων/Chamber of Cyclades Islands

| Αγ.Νικολάου 6/Ag.Nikolaou |
| --- |
| GR-84100 Ερμούπολη — |
| Σύρος/Ermoupolis-Syros |
| Tel. (30) 22 81 08 23 46, 802 46, 874 03 |
| Fax (30) 22 81 0 8 65 55 |
| E-mail: info@cycladescc.gr |
| Website: www.cycladescc.gr |

Αγ.Νικολάου 6/Ag.Nikolaou

GR-84100 Ερμούπολη —

Σύρος/Ermoupolis-Syros

Tel. (30) 22 81 08 23 46, 802 46, 874 03

Fax (30) 22 81 0 8 65 55

E-mail: info@cycladescc.gr

Website: www.cycladescc.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 51. | Επιμελητήριο Λακωνίας/Chamber of Lakonia Prefecture |
| --- | --- |

51.

Επιμελητήριο Λακωνίας/Chamber of Lakonia Prefecture

| Ξανθάκη/Xanthaki 3 |
| --- |
| GR-23200 Γύθειο/Gythio |
| Tel. (30) 27 33 02 22 79, 238 04 |
| Fax (30) 27 33 02 20 08 |
| E-mail: gytheioc@otenet.gr |
| Website: www.lcci.gr |

Ξανθάκη/Xanthaki 3

GR-23200 Γύθειο/Gythio

Tel. (30) 27 33 02 22 79, 238 04

Fax (30) 27 33 02 20 08

E-mail: gytheioc@otenet.gr

Website: www.lcci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 52. | Επιμελητήριο Λάρισας/Chamber of Larissa Prefecture |
| --- | --- |

52.

Επιμελητήριο Λάρισας/Chamber of Larissa Prefecture

| Παπακυριαζή/Papakyriazi 44 |
| --- |
| GR-41222 Λάρισσα/Larissa |
| Tel. (30) 24 10 53 64 53, 25 53 88 (President's office), 25 47 38, 53 64 52, 53 24 47, 53 69 00 |
| Fax (30) 24 10 257522 |
| E-mail: info@Larissa-chamber.gr |
| Website: www.Larissa-chamber.gr |

Παπακυριαζή/Papakyriazi 44

GR-41222 Λάρισσα/Larissa

Tel. (30) 24 10 53 64 53, 25 53 88 (President's office), 25 47 38, 53 64 52, 53 24 47, 53 69 00

Fax (30) 24 10 257522

E-mail: info@Larissa-chamber.gr

Website: www.Larissa-chamber.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 53. | Επιμελητήριο Λασηθίου/Chamber of Lassithi Prefecture |
| --- | --- |

53.

Επιμελητήριο Λασηθίου/Chamber of Lassithi Prefecture

| Ι.Κουμουνδούρου/I.Koumoundourou 17 |
| --- |
| GR-72100 Άγιος Νικόλαος, Κρήτη/Agios Nikolaos, Creta |
| Tel. (30) 28 41 02 22 31, 271 40, 271 50, 283 01 |
| Fax (30) 28 41 02 38 31 |
| E-mail: info@epimlas.gr |
| Website: www.epimlas.gr |

Ι.Κουμουνδούρου/I.Koumoundourou 17

GR-72100 Άγιος Νικόλαος, Κρήτη/Agios Nikolaos, Creta

Tel. (30) 28 41 02 22 31, 271 40, 271 50, 283 01

Fax (30) 28 41 02 38 31

E-mail: info@epimlas.gr

Website: www.epimlas.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 54. | Επιμελητήριο Λέσβου/Chamber of Lesvos Island Prefecture |
| --- | --- |

54.

Επιμελητήριο Λέσβου/Chamber of Lesvos Island Prefecture

| Πλ.Κουντουριώτη/Kountourioti 71 |
| --- |
| GR-81100 Μυτιλήνη/Mytilini |
| Tel. (30) 22 51 02 84 31, 285 64, 292 17, 299 32 (President's office) |
| Fax (30) 232 75 |

Πλ.Κουντουριώτη/Kountourioti 71

GR-81100 Μυτιλήνη/Mytilini

Tel. (30) 22 51 02 84 31, 285 64, 292 17, 299 32 (President's office)

Fax (30) 232 75

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 55. | Επιμελητήριο Λευκάδας/Chamber of Lefkada Island Prefecture |
| --- | --- |

55.

Επιμελητήριο Λευκάδας/Chamber of Lefkada Island Prefecture

| Δ.Μακρή/D.Makri 5 |
| --- |
| GR-31100 Λευκάδα/Lefkada |
| Tel. (30) 26 45 02 23 81 |
| Fax (30) 26 45 02 23 81 |
| E-mail: ebelef@otenet.gr |

Δ.Μακρή/D.Makri 5

GR-31100 Λευκάδα/Lefkada

Tel. (30) 26 45 02 23 81

Fax (30) 26 45 02 23 81

E-mail: ebelef@otenet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 56. | Επιμελητήριο Μαγνησίας/Chamber of Magnesia Prefecture |
| --- | --- |

56.

Επιμελητήριο Μαγνησίας/Chamber of Magnesia Prefecture

| Δημητριάδος/Dimitriados 176 |
| --- |
| GR-38221 Βόλος/Volos |
| Tel. (30) 24 21 02 37 66, 232 71 |
| Fax (30) 24 21 03 12 11 |
| E-mail: info@c-magnesia.gr |
| Website: www.c-magnesia.gr |

Δημητριάδος/Dimitriados 176

GR-38221 Βόλος/Volos

Tel. (30) 24 21 02 37 66, 232 71

Fax (30) 24 21 03 12 11

E-mail: info@c-magnesia.gr

Website: www.c-magnesia.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 57. | Επιμελητήριο Μεσσηνίας/Chamber of Messinia Prefecture |
| --- | --- |

57.

Επιμελητήριο Μεσσηνίας/Chamber of Messinia Prefecture

| Πλ. 23ης Μαρτίου/23rd Martiou Square |
| --- |
| GR-24100 Καλαμάτα/Kalamata |
| Tel. (30) 27 21 06 22 00 |
| Fax (30) 27 21 06 22 29, 827 41 |
| E-mail: info@kalamata.chambernet.gr |
| Website: www.kalamata.chambernet.gr |

Πλ. 23ης Μαρτίου/23rd Martiou Square

GR-24100 Καλαμάτα/Kalamata

Tel. (30) 27 21 06 22 00

Fax (30) 27 21 06 22 29, 827 41

E-mail: info@kalamata.chambernet.gr

Website: www.kalamata.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 58. | Επιμελητήριο Ξάνθης/Chamber of Xanthi Prefecture |
| --- | --- |

58.

Επιμελητήριο Ξάνθης/Chamber of Xanthi Prefecture

| Βασ.Κωνσταντίνου/Vass. Konstantinou 1 |
| --- |
| GR-67100 Ξάνθη/Xanthi |
| Tel. (30) 25 41 02 51 05, 225 33 |
| Fax (30) 25 41 02 59 87 |
| E-mail: ebex@otenet.gr |
| Website: www.ebex.gr |

Βασ.Κωνσταντίνου/Vass. Konstantinou 1

GR-67100 Ξάνθη/Xanthi

Tel. (30) 25 41 02 51 05, 225 33

Fax (30) 25 41 02 59 87

E-mail: ebex@otenet.gr

Website: www.ebex.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 59. | Επιμελητήριο Πέλλας/Chamber of Pella Prefecture |
| --- | --- |

59.

Επιμελητήριο Πέλλας/Chamber of Pella Prefecture

| 25ης Μαρτίου/25th Martiou 13 |
| --- |
| GR-58200 Έδεσσα/Edessa |
| Tel. (30) 23 81 02 65 55-6, 267 35 |
| Fax (30) 23 8102 9029 |
| E-mail: champella@pel.gr |

25ης Μαρτίου/25th Martiou 13

GR-58200 Έδεσσα/Edessa

Tel. (30) 23 81 02 65 55-6, 267 35

Fax (30) 23 8102 9029

E-mail: champella@pel.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 60. | Επιμελητήριο Πιερίας/Chamber of Pieria Prefecture |
| --- | --- |

60.

Επιμελητήριο Πιερίας/Chamber of Pieria Prefecture

| 28ης Οκτωβρίου/28th of October 9 |
| --- |
| GR-60100 Κατερίνη/Katerini |
| Tel. (30) 23 51 02 32 11, 243 11 |
| Fax (30) 23 51 02 51 24 |
| E-mail: champier@otenet.gr |

28ης Οκτωβρίου/28th of October 9

GR-60100 Κατερίνη/Katerini

Tel. (30) 23 51 02 32 11, 243 11

Fax (30) 23 51 02 51 24

E-mail: champier@otenet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 61. | Επιμελητήριο Πρέβεζας/Chamber of Preveza Prefecture |
| --- | --- |

61.

Επιμελητήριο Πρέβεζας/Chamber of Preveza Prefecture

| Δοδώνης/Dodonis 47 |
| --- |
| GR-48100 Πρέβεζα/Preveza |
| Tel. (30) 26 82 02 94 14 |
| Fax (30) 26 82 02 92 83 |
| E-mail: info@preveza.chambernet.gr |
| Website: www.preveza.chambernet.gr |

Δοδώνης/Dodonis 47

GR-48100 Πρέβεζα/Preveza

Tel. (30) 26 82 02 94 14

Fax (30) 26 82 02 92 83

E-mail: info@preveza.chambernet.gr

Website: www.preveza.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 62. | Επιμελητήριο Ρεθύμνου/Chamber of Rethymnon Prefecture |
| --- | --- |

62.

Επιμελητήριο Ρεθύμνου/Chamber of Rethymnon Prefecture

| Εμ.Πορτάλιου/Em. Portaliou 23 |
| --- |
| GR-74100 Ρέθυμνο/Rethymnon |
| Tel. (30) 28 31 02 22 14 |
| Fax (30) 28 31 05 50 86 |
| E-mail: eber@otenet.gr |
| Website: www.eber.gr |

Εμ.Πορτάλιου/Em. Portaliou 23

GR-74100 Ρέθυμνο/Rethymnon

Tel. (30) 28 31 02 22 14

Fax (30) 28 31 05 50 86

E-mail: eber@otenet.gr

Website: www.eber.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 63. | Επιμελητήριο Σάμου/Chamber of Samos Island Prefecture |
| --- | --- |

63.

Επιμελητήριο Σάμου/Chamber of Samos Island Prefecture

| Κουντουριώτη/Kountourioti 19 |
| --- |
| GR-83100 Σάμος/Samos |
| Tel. (30) 22 73 08 79 70, 879 80 |
| Fax (30) 22 73 02 27 84 |
| E-mail: samcci@otenet.gr |
| Website: www.samoscci.gr |

Κουντουριώτη/Kountourioti 19

GR-83100 Σάμος/Samos

Tel. (30) 22 73 08 79 70, 879 80

Fax (30) 22 73 02 27 84

E-mail: samcci@otenet.gr

Website: www.samoscci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 64. | Επιμελητήριο Σερρών/Chamber of Serres Prefecture |
| --- | --- |

64.

Επιμελητήριο Σερρών/Chamber of Serres Prefecture

| Π.Κωστοπούλου/Kostopoulou 2 |
| --- |
| GR-62122 Σέρρες/Serres |
| Tel. (30) 23 21 09 97 20, 997 19 (γραφείο προέδρου) |
| Fax (30) 23 21 09 97 40 |
| E-mail: eves@otenet.gr |
| Website: www.eves.gr |

Π.Κωστοπούλου/Kostopoulou 2

GR-62122 Σέρρες/Serres

Tel. (30) 23 21 09 97 20, 997 19 (γραφείο προέδρου)

Fax (30) 23 21 09 97 40

E-mail: eves@otenet.gr

Website: www.eves.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 65. | Επιμελητήριο Τρικάλων/Chamber of Trikala Prefecture |
| --- | --- |

65.

Επιμελητήριο Τρικάλων/Chamber of Trikala Prefecture

| Βενιζέλου/Venizelou 1 |
| --- |
| GR-42100 Τρίκαλα/Trikala |
| Tel. (30) 24 31 02 74 93, 249 89, 747 20 |
| Fax (30) 24 31 03 89 45 |
| E-mail: info@trikala.chambernet.gr |
| Website: www.trikala.chambernet.gr |

Βενιζέλου/Venizelou 1

GR-42100 Τρίκαλα/Trikala

Tel. (30) 24 31 02 74 93, 249 89, 747 20

Fax (30) 24 31 03 89 45

E-mail: info@trikala.chambernet.gr

Website: www.trikala.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 66. | Επιμελητήριο Φθιώτιδας/Chamber of Fthiotida Prefecture |
| --- | --- |

66.

Επιμελητήριο Φθιώτιδας/Chamber of Fthiotida Prefecture

| Όθωνος/Othonos 3 |
| --- |
| GR-35100 Λαμία/Lamia |
| Tel. (30) 22 31 02 21 12, 213 95 |
| Fax (30) 22 31 03 09 85 |
| E-mail: info@fthiotidoscc.gr |
| Website: www.fthiotidoscc.gr |

Όθωνος/Othonos 3

GR-35100 Λαμία/Lamia

Tel. (30) 22 31 02 21 12, 213 95

Fax (30) 22 31 03 09 85

E-mail: info@fthiotidoscc.gr

Website: www.fthiotidoscc.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 67. | Επιμελητήριο Φλώρινας/Chamber of Florina Prefecture |
| --- | --- |

67.

Επιμελητήριο Φλώρινας/Chamber of Florina Prefecture

| Μεγαρόβου/Megarovou 15 |
| --- |
| GR-53100 Φλώρινα/Florina |
| Tel. (30) 23 85 02 23 34, 224 66 |
| Fax (30) 23 85 02 80 20 |
| E-mail: eveflorinas@acn.gr |
| http: Δικτυακός τόπος: www.ebef.gr |

Μεγαρόβου/Megarovou 15

GR-53100 Φλώρινα/Florina

Tel. (30) 23 85 02 23 34, 224 66

Fax (30) 23 85 02 80 20

E-mail: eveflorinas@acn.gr

http: Δικτυακός τόπος: www.ebef.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 68. | Επιμελητήριο Φωκίδας/Chamber of Fokida Prefecture |
| --- | --- |

68.

Επιμελητήριο Φωκίδας/Chamber of Fokida Prefecture

| Γιδογιάννου/Gidogiannou 7 |
| --- |
| GR-33100 Άμφισσα/Amfissa |
| Tel. (30) 22 65 02 86 97, 236 51 |
| Fax (30) 22 65 02 21 85 |
| E-mail: epim-fo@hol.gr |

Γιδογιάννου/Gidogiannou 7

GR-33100 Άμφισσα/Amfissa

Tel. (30) 22 65 02 86 97, 236 51

Fax (30) 22 65 02 21 85

E-mail: epim-fo@hol.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 69. | Επιμελητήριο Χαλκιδικής/Chamber of Chalkidiki Prefecture |
| --- | --- |

69.

Επιμελητήριο Χαλκιδικής/Chamber of Chalkidiki Prefecture

| Πολυτεχνείου/Polytehniou 58 |
| --- |
| GR-63100 Πολύγυρος/Polygyros |
| Tel. (30) 23 71 02 42 00, 243 00 |
| Fax (30) 23 71 02 13 55 |
| E-mail: info@epichal.gr |
| Website: www.epichal.gr |

Πολυτεχνείου/Polytehniou 58

GR-63100 Πολύγυρος/Polygyros

Tel. (30) 23 71 02 42 00, 243 00

Fax (30) 23 71 02 13 55

E-mail: info@epichal.gr

Website: www.epichal.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 70. | Επιμελητήριο Χανίων/Chamber of Chania Prefecture |
| --- | --- |

70.

Επιμελητήριο Χανίων/Chamber of Chania Prefecture

| Ελ.Βενιζέλου/Elef.Venizelou 4 |
| --- |
| GR-73110 Χανιά-Κρήτη/Chania-Creta |
| Tel. (30) 28 21 05 23 29, 453 49, 406 24 (President's office) |
| Fax (30) 28 21 02 83 07 |
| E-mail: epimel@chania-cci.gr |
| Website: www.chania-cci.gr |

Ελ.Βενιζέλου/Elef.Venizelou 4

GR-73110 Χανιά-Κρήτη/Chania-Creta

Tel. (30) 28 21 05 23 29, 453 49, 406 24 (President's office)

Fax (30) 28 21 02 83 07

E-mail: epimel@chania-cci.gr

Website: www.chania-cci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 71. | Επιμελητήριο Χίου/Chamber of Chios Island Prefecture |
| --- | --- |

71.

Επιμελητήριο Χίου/Chamber of Chios Island Prefecture

| Φιλίππου Αργέντη/Filipou Argenti 8 |
| --- |
| GR-82100 Χίος/Chios |
| Tel. (30) 22 71 04 43 30-1 |
| Fax (30) 22 71 04 43 32 |
| E-mail: epimeliti@otenet.gr |
| Website: chios.proodos.gr/chamber |

Φιλίππου Αργέντη/Filipou Argenti 8

GR-82100 Χίος/Chios

Tel. (30) 22 71 04 43 30-1

Fax (30) 22 71 04 43 32

E-mail: epimeliti@otenet.gr

Website: chios.proodos.gr/chamber

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law No 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

SPAIN

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Instituto Nacional del Consumo |

Name of the entity

Contact details

Purpose

1.

Instituto Nacional del Consumo

| Príncipe de Vergara, 54 |
| --- |
| E-28006 Madrid |
| Tel. (34) 915 75 49 30 |

Príncipe de Vergara, 54

E-28006 Madrid

Tel. (34) 915 75 49 30

Promotes the rights of consumers and users

| 2. | Asociación de Usuarios de la Comunicación (AUC) |
| --- | --- |

2.

Asociación de Usuarios de la Comunicación (AUC)

| Cavanilles, 29, 6o B |
| --- |
| E-28007 Madrid |
| Tel. (34) 915 01 67 73 |

Cavanilles, 29, 6o B

o

E-28007 Madrid

Tel. (34) 915 01 67 73

Defends the general, individual and collective interests and basic rights of consumers, as laid down by law

| 3. | Confederación Española de Organizaciones de Amas de Casa, Consumidores y Usuarios (CEACCU) |
| --- | --- |

3.

Confederación Española de Organizaciones de Amas de Casa, Consumidores y Usuarios (CEACCU)

| San Bernardo, 97/99 |
| --- |
| E-28015 Madrid |
| Tel. (34) 915 94 50 89 |

San Bernardo, 97/99

E-28015 Madrid

Tel. (34) 915 94 50 89

Defends the interests of housewives, consumers and users

| 4. | Dirección General de Consumo (Gobierno de Aragón) |
| --- | --- |

4.

Dirección General de Consumo (Gobierno de Aragón)

| Paseo María Agustín 36, Edificio Pignatelli, |
| --- |
| Puerta 30, 2a Planta, |
| E-50004 Zaragoza |
| Tel. (34) 976 71 56 12 |

Paseo María Agustín 36, Edificio Pignatelli,

Puerta 30, 2a Planta,

a

E-50004 Zaragoza

Tel. (34) 976 71 56 12

Protects, educates and informs consumers and users

| 5. | Dirección General de Ordenación y Desarrollo Económico (Gobierno de la Rioja) |
| --- | --- |

5.

Dirección General de Ordenación y Desarrollo Económico (Gobierno de la Rioja)

| C/ Portales, 46 |
| --- |
| E-26071 Logroño |
| Tel. (34) 941 29 13 39 |

C/ Portales, 46

E-26071 Logroño

Tel. (34) 941 29 13 39

Informs and educates consumers and users and defends their rights and interests via its legislative powers

| 6. | Dirección General de Consumo (Gobierno de Madrid) |
| --- | --- |

6.

Dirección General de Consumo (Gobierno de Madrid)

| C/ Ventura Rodríguez, no 7 |
| --- |
| E-28008 Madrid |
| Tel. (34) 915 80 22 00 |

C/ Ventura Rodríguez, no 7

o

E-28008 Madrid

Tel. (34) 915 80 22 00

Runs joint consumer-protection action plans. Adopts the necessary measures to protect consumers

| 7. | Dirección de Consumo (Gobierno Vasco) |
| --- | --- |

7.

Dirección de Consumo (Gobierno Vasco)

| San Sebastián, 1 |
| --- |
| E-01010 Vitoria |
| Tel. (34) 945 01 99 23 |

San Sebastián, 1

E-01010 Vitoria

Tel. (34) 945 01 99 23

Plans and runs information campaigns. Draws up draft rules for protecting, training and informing consumers and users

| 8. | Asesoría Jurídica Departamento de Comercio Turismo y Consumo (Generalidad de Cataluña) |
| --- | --- |

8.

Asesoría Jurídica Departamento de Comercio Turismo y Consumo (Generalidad de Cataluña)

| Paseo de Gracia, 105 (Torre Muñoz) |
| --- |
| E-08008 Barcelona |
| Tel. (34) 934 84 93 00 |

Paseo de Gracia, 105 (Torre Muñoz)

E-08008 Barcelona

Tel. (34) 934 84 93 00

Organises, plans, coordinates and oversees procedures to monitor the application of consumer and user protection regulations

| 9. | Dirección General de Consumo (Junta de Comunidades de Castilla-La Mancha) |
| --- | --- |

9.

Dirección General de Consumo (Junta de Comunidades de Castilla-La Mancha)

| C/ Berna, 1 |
| --- |
| E-45071 Toledo |
| Tel. (34) 925 28 45 29 |

C/ Berna, 1

E-45071 Toledo

Tel. (34) 925 28 45 29

Draws up consumer programmes covering information, education, investigation, training and technical, legal and administrative assistance

| 10. | Dirección General de Consumo (Junta de Andalucía) |
| --- | --- |

10.

Dirección General de Consumo (Junta de Andalucía)

| Plana Nueva, 4 |
| --- |
| E-41071 Sevilla |
| Tel. (34) 955 04 14 78 |

Plana Nueva, 4

E-41071 Sevilla

Tel. (34) 955 04 14 78

Responsible for planning, management, coordination, technical monitoring and making proposals for action in the field of consumer and user protection

| 11. | Dirección General de Industria y Comercio (Gobierno de Navarra) |
| --- | --- |

11.

Dirección General de Industria y Comercio (Gobierno de Navarra)

| Parque Tomás Caballero, 1, 4a planta |
| --- |
| E-31005 Pamplona |
| Tel. (34) 948 42 77 30 |

Parque Tomás Caballero, 1, 4a planta

a

E-31005 Pamplona

Tel. (34) 948 42 77 30

Informs and educates consumers on their rights and how to exercise them. Responds to their enquiries, claims and complaints

| 12. | Organización de Consumidores y Usuarios (OCU) |
| --- | --- |

12.

Organización de Consumidores y Usuarios (OCU)

| Albarracín, 21 |
| --- |
| E-28037 Madrid |
| Tel. (34) 902 30 01 87 |

Albarracín, 21

E-28037 Madrid

Tel. (34) 902 30 01 87

Educates, informs, guides, defends and represents consumers and users

| 13. | Federación Unión Cívica de Consumidores y Amas de Hogar de España (UNAE) |
| --- | --- |

13.

Federación Unión Cívica de Consumidores y Amas de Hogar de España (UNAE)

| Villanueva, 8 |
| --- |
| E-28001 Madrid |
| Tel. (34) 915 75 72 19 |

Villanueva, 8

E-28001 Madrid

Tel. (34) 915 75 72 19

Protects consumers of goods and services, with particular focus on consumption within the family and the housewife as administrator of the household economy

| 14. | Asociación para la Defensa de los Impositores de Bancos y Cajas de Ahorro de España (ADICAE) |
| --- | --- |

14.

Asociación para la Defensa de los Impositores de Bancos y Cajas de Ahorro de España (ADICAE)

| Gavín, 12 |
| --- |
| E-50001 Zaragoza |
| Tel. (34) 976 39 00 60 |

Gavín, 12

E-50001 Zaragoza

Tel. (34) 976 39 00 60

Defends consumer interests. Protects and advises consumers and users on all consumer issues

| 15. | Federación de Usuarios-Consumidores Independientes (FUCI) |
| --- | --- |

15.

Federación de Usuarios-Consumidores Independientes (FUCI)

| Joaquín Costa, 61 |
| --- |
| E-28002 Madrid |
| Tel. (34) 915 64 01 18 |

Joaquín Costa, 61

E-28002 Madrid

Tel. (34) 915 64 01 18

Educates and informs consumers and users and promotes and develops their rights by publicising, encouraging the exercise of and demanding respect for these rights

| 16. | Confederación de Consumidores y Usuarios |
| --- | --- |

16.

Confederación de Consumidores y Usuarios

| Cava Baja, 30 |
| --- |
| E-28005 Madrid |
| Tel. (34) 913 64 02 76, (34) 913 64 05 22 |

Cava Baja, 30

E-28005 Madrid

Tel. (34) 913 64 02 76, (34) 913 64 05 22

Protects consumers, specifically through training, information and legal defence activities

| 17. | Asociación General de Consumidores (ASGECO Confederación) |
| --- | --- |

17.

Asociación General de Consumidores (ASGECO Confederación)

| Plaza Navafría, 3 |
| --- |
| E-28027 Madrid |
| Tel. (34) 914 02 36 11 |

Plaza Navafría, 3

E-28027 Madrid

Tel. (34) 914 02 36 11

Educates, informs and generally protects the interests of its members and consumers and users at large

FRANCE

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Association de défense, d'éducation et d'information du consommateur (ADEIC) |

Name of the entity

Contact details

Purpose

1.

Association de défense, d'éducation et d'information du consommateur (ADEIC)

| 3, rue de la Rochefoucauld |
| --- |
| F-75009 Paris |
| Tél. (33) 144 53 73 93 |
| Fax (33) 144 53 73 94 |
| E-mail: adeicnat@adeic.asso.fr |
| Website: http://www.adeic.asso.fr |
| Président: Patrick Mercier |
| Secrétaire général: Christian Huard |

3, rue de la Rochefoucauld

F-75009 Paris

Tél. (33) 144 53 73 93

Fax (33) 144 53 73 94

E-mail: adeicnat@adeic.asso.fr

Website: http://www.adeic.asso.fr

Président: Patrick Mercier

Secrétaire général: Christian Huard

Protection of consumers' economic interests

| 2. | Association Force — Ouvrière Consommateur (AFOC) |
| --- | --- |

2.

Association Force — Ouvrière Consommateur (AFOC)

| 141, avenue du Maine |
| --- |
| F-75014 Paris |
| Tél. (33) 140 52 85 85 |
| Fax (33) 140 52 85 86 |
| E-mail: afoc@wanadoo.fr |
| Website: perso.wanadoo.fr/afoc |
| Président: Jean-Claude Mailly |
| Secrétaire général: Raphaël Manzano |

141, avenue du Maine

F-75014 Paris

Tél. (33) 140 52 85 85

Fax (33) 140 52 85 86

E-mail: afoc@wanadoo.fr

Website: perso.wanadoo.fr/afoc

Président: Jean-Claude Mailly

Secrétaire général: Raphaël Manzano

Protection of consumers' economic interests

| 3. | Association Léo Lagrange pour la défense des consommateurs (ALLDC) |
| --- | --- |

3.

Association Léo Lagrange pour la défense des consommateurs (ALLDC)

| 153, avenue Jean-Lolive |
| --- |
| F-93315 Pantin-Le-Pré-Saint-Gervais Cedex |
| Tél. (33) 148 10 65 65 |
| Fax (33) 148 10 65 71 |
| E-mail: leo.lagrange.consom@wanadoo.fr |
| Website: www.leolagrange-conso.org |
| Président: Marc Lagae |
| Secrétaire général: Yves Blein |

153, avenue Jean-Lolive

F-93315 Pantin-Le-Pré-Saint-Gervais Cedex

Tél. (33) 148 10 65 65

Fax (33) 148 10 65 71

E-mail: leo.lagrange.consom@wanadoo.fr

Website: www.leolagrange-conso.org

Président: Marc Lagae

Secrétaire général: Yves Blein

Protection of consumers' economic interests

| 4. | Association Études et Consommation (ASSECO-CFDT) |
| --- | --- |

4.

Association Études et Consommation (ASSECO-CFDT)

| 4, boulevard de la Villette |
| --- |
| F-75955 Paris Cedex 19 |
| Tél. (33) 142 03 81 14 |
| Fax (33) 153 72 85 56 |
| E-mail: asseco@cfdt.fr |
| Website: www.cfdt.fr/asseco |
| Président: Yvonne Delemotte |
| Secrétaire général: René Machabert |

4, boulevard de la Villette

F-75955 Paris Cedex 19

Tél. (33) 142 03 81 14

Fax (33) 153 72 85 56

E-mail: asseco@cfdt.fr

Website: www.cfdt.fr/asseco

Président: Yvonne Delemotte

Secrétaire général: René Machabert

Protection of consumers' economic interests

| 5. | Confédération Générale du Logement (CGL) |
| --- | --- |

5.

Confédération Générale du Logement (CGL)

| 6/8, Villa Gagliardini |
| --- |
| F-75020 Paris |
| Tél. (33) 140 31 90 22 |
| Fax (33) 140 31 92 74 |
| E-mail: CGL.Nat@wanadoo.fr |
| Président: Henry de Gaulle |
| Secrétaire général: Pierre Perio |

6/8, Villa Gagliardini

F-75020 Paris

Tél. (33) 140 31 90 22

Fax (33) 140 31 92 74

E-mail: CGL.Nat@wanadoo.fr

Président: Henry de Gaulle

Secrétaire général: Pierre Perio

Protection of consumers' economic interests

| 6. | Confédération de la Consommation du Logement et du cadre de vie (CLCV) |
| --- | --- |

6.

Confédération de la Consommation du Logement et du cadre de vie (CLCV)

| 17, rue Monsieur |
| --- |
| F-75007 Paris |
| Tél. (33) 156 54 32 10 |
| Fax (33) 143 20 72 02 |
| E-mail: clcv@clcv.org |
| Website: www.clcv.org |
| Président: Reine-Claude Mader |
| Secrétaire général: M.Alain Chosson |

17, rue Monsieur

F-75007 Paris

Tél. (33) 156 54 32 10

Fax (33) 143 20 72 02

E-mail: clcv@clcv.org

Website: www.clcv.org

Président: Reine-Claude Mader

Secrétaire général: M.Alain Chosson

Protection of consumers' economic interests

| 7. | Conseil national des Associations Familiales Laïques (CNAFAL) |
| --- | --- |

7.

Conseil national des Associations Familiales Laïques (CNAFAL)

| 108, avenue Ledru-Rollin |
| --- |
| F-75011 Paris |
| Tél. (33) 147 00 02 40 |
| Fax (33) 147 00 01 86 |
| E-mail: cnafal@wanadoo.fr |
| Website: www.cnafal.com |
| Président: Michèle Fournier-Bernard |
| Secrétaire général: Eric Comparat |

108, avenue Ledru-Rollin

F-75011 Paris

Tél. (33) 147 00 02 40

Fax (33) 147 00 01 86

E-mail: cnafal@wanadoo.fr

Website: www.cnafal.com

Président: Michèle Fournier-Bernard

Secrétaire général: Eric Comparat

Protection of consumers' economic interests

| 8. | Confédération Nationale des Associations Familiales Catholiques (CNAFC) |
| --- | --- |

8.

Confédération Nationale des Associations Familiales Catholiques (CNAFC)

| 28, place Saint-Georges |
| --- |
| F-75009 Paris |
| Tél. (33) 148 78 81 61 |
| Fax (33) 148 78 07 35 |
| E-mail: cnafc-conso@afc.France.org |
| Website: www.afcfrance.org |
| Président: Paul de Viguerie |
| Directeur: Olivier Braillon |

28, place Saint-Georges

F-75009 Paris

Tél. (33) 148 78 81 61

Fax (33) 148 78 07 35

E-mail: cnafc-conso@afc.France.org

Website: www.afcfrance.org

Président: Paul de Viguerie

Directeur: Olivier Braillon

Protection of consumers' economic interests

| 9. | Confédération Nationale du Logement (CNL) |
| --- | --- |

9.

Confédération Nationale du Logement (CNL)

| 8, rue Mériel |
| --- |
| F-93104 Montreuil Cedex |
| Tél. (33) 148 57 04 64 |
| Fax (33) 148 57 28 16 |
| E-mail: cnl@lacnl.com |
| Président: Jean-Pierre Giacomo |
| Administrateur: Philippe Denizot |

8, rue Mériel

F-93104 Montreuil Cedex

Tél. (33) 148 57 04 64

Fax (33) 148 57 28 16

E-mail: cnl@lacnl.com

Président: Jean-Pierre Giacomo

Administrateur: Philippe Denizot

Protection of consumers' economic interests

| 10. | Confédération Syndicale des Familles (CSF) |
| --- | --- |

10.

Confédération Syndicale des Familles (CSF)

| 53, rue Riquet |
| --- |
| F-75019 Paris |
| Tél. (33) 144 89 86 80 |
| Fax (33) 140 35 29 52 |
| E-mail: csf@csfriquet.org |
| Website: www. csfriquet.org |
| Président: M.Christian Zytynski |
| Secrétaire général: François Édouard |

53, rue Riquet

F-75019 Paris

Tél. (33) 144 89 86 80

Fax (33) 140 35 29 52

E-mail: csf@csfriquet.org

Website: www. csfriquet.org

Président: M.Christian Zytynski

Secrétaire général: François Édouard

Protection of consumers' economic interests

| 11. | Familles de France (FF) |
| --- | --- |

11.

Familles de France (FF)

| 28, place Saint-Georges |
| --- |
| F-75009 Paris |
| Tél. (33) 144 53 45 90 |
| Fax (33) 145 96 07 88 |
| E-mail: conso@familles-de-france.org |
| Website: www.familles-de-france.org |
| Président: Henri Joyeux |
| Secrétaire général: Olivier Degauquier |

28, place Saint-Georges

F-75009 Paris

Tél. (33) 144 53 45 90

Fax (33) 145 96 07 88

E-mail: conso@familles-de-france.org

Website: www.familles-de-france.org

Président: Henri Joyeux

Secrétaire général: Olivier Degauquier

Protection of consumers' economic interests

| 12. | Familles Rurales (FR) |
| --- | --- |

12.

Familles Rurales (FR)

| 7, cité d'Antin |
| --- |
| F-75009 Paris |
| Tél. (33) 144 91 88 88 |
| Fax (33) 144 91 88 89 |
| E-mail: famillesrurales@wanadoo.fr |
| Website: www.famillesrurales.org |
| Président: Thierry Damient |
| Directeur: Jean-Yves Martin |

7, cité d'Antin

F-75009 Paris

Tél. (33) 144 91 88 88

Fax (33) 144 91 88 89

E-mail: famillesrurales@wanadoo.fr

Website: www.famillesrurales.org

Président: Thierry Damient

Directeur: Jean-Yves Martin

Protection of consumers' economic interests

| 13. | Fédération nationale des Associations d'Usagers des transports (FNAUT) |
| --- | --- |

13.

Fédération nationale des Associations d'Usagers des transports (FNAUT)

| 32, rue Raymond-Losserand |
| --- |
| F-75014 Paris |
| Tél. (33) 143 35 02 83 |
| Fax (33) 143 35 14 06 |
| E-mail: fnaut@wanadoo.fr |
| Website: perso.wanadoo.fr/fnaut |
| Président: Jean Sivardière |
| Secrétaire général: Simone Bigorgne |

32, rue Raymond-Losserand

F-75014 Paris

Tél. (33) 143 35 02 83

Fax (33) 143 35 14 06

E-mail: fnaut@wanadoo.fr

Website: perso.wanadoo.fr/fnaut

Président: Jean Sivardière

Secrétaire général: Simone Bigorgne

Protection of consumers' economic interests

| 14. | Association pour l'Information et la Défense des Consommateurs Salariés de la CGT (INDECOSA-CGT) |
| --- | --- |

14.

Association pour l'Information et la Défense des Consommateurs Salariés de la CGT (INDECOSA-CGT)

| 263, rue de Paris |
| --- |
| F-93516 Montreuil Cedex |
| Tél. (33) 148 18 84 26 |
| Fax (33) 148 18 84 82 |
| E-mail: indecosa@cgt.fr |
| Website: www.cgt.fr/indecosa |
| Président: Daniel Collet |
| Secrétaire général: Daniel Tournez |

263, rue de Paris

F-93516 Montreuil Cedex

Tél. (33) 148 18 84 26

Fax (33) 148 18 84 82

E-mail: indecosa@cgt.fr

Website: www.cgt.fr/indecosa

Président: Daniel Collet

Secrétaire général: Daniel Tournez

Protection of consumers' economic interests

| 15. | Organisation Générale des Consommateurs (ORGECO) |
| --- | --- |

15.

Organisation Générale des Consommateurs (ORGECO)

| 16, avenue du Château |
| --- |
| F-94300 Vincennes |
| Tél. (33) 101 49 57 93 00 |
| Fax (33) 143 65 33 76 |
| E-mail: orgeco@wanadoo.fr |
| Website: perso.wanadoo.fr/orgeco/ |
| Président: Yves Sirot |
| Sécrétaire général: Sylvie Martin-Pernot |

16, avenue du Château

F-94300 Vincennes

Tél. (33) 101 49 57 93 00

Fax (33) 143 65 33 76

E-mail: orgeco@wanadoo.fr

Website: perso.wanadoo.fr/orgeco/

Président: Yves Sirot

Sécrétaire général: Sylvie Martin-Pernot

Protection of consumers' economic interests

| 16. | Union fédérale des Consommateurs — Que Choisir (UFC-QUE CHOISIR) |
| --- | --- |

16.

Union fédérale des Consommateurs — Que Choisir (UFC-QUE CHOISIR)

| 11, rue Guénot |
| --- |
| F-75011 Paris |
| Tél. (33) 143 48 55 48 |
| Fax (33) 143 48 44 35 |
| E-mail: mouvement@quechoisir.org |
| Website: www.quechoisir.org |
| Président: Alain Bazot |
| Directeur: Jean-Louis Redon |

11, rue Guénot

F-75011 Paris

Tél. (33) 143 48 55 48

Fax (33) 143 48 44 35

E-mail: mouvement@quechoisir.org

Website: www.quechoisir.org

Président: Alain Bazot

Directeur: Jean-Louis Redon

Protection of consumers' economic interests

| 17. | Union Féminine Civique et Sociale (UFCS) |
| --- | --- |

17.

Union Féminine Civique et Sociale (UFCS)

| 6, rue Béranger |
| --- |
| F-75003 Paris |
| Tél. (33) 144 54 50 54 |
| Fax (33) 144 54 50 66 |
| E-mail: ufcsnational@wanadoo.fr |
| Website: www.ufcs.org |
| Président: Chantal Jannet |
| Secrétaire général: Elisabeth Leveque |

6, rue Béranger

F-75003 Paris

Tél. (33) 144 54 50 54

Fax (33) 144 54 50 66

E-mail: ufcsnational@wanadoo.fr

Website: www.ufcs.org

Président: Chantal Jannet

Secrétaire général: Elisabeth Leveque

Protection of consumers' economic interests

| 18. | Union Nationale des Associations Familiales (UNAF) |
| --- | --- |

18.

Union Nationale des Associations Familiales (UNAF)

| 28, place Saint-Georges |
| --- |
| F-75009 Paris |
| Tél. (33) 149 95 36 00 |
| Fax (33) 140 16 12 76 |
| E-mail: nbrun@unaf.fr |
| Website: www.unaf.fr |
| Président: Hubert Brin |
| Directeur: Monique Sassier |

28, place Saint-Georges

F-75009 Paris

Tél. (33) 149 95 36 00

Fax (33) 140 16 12 76

E-mail: nbrun@unaf.fr

Website: www.unaf.fr

Président: Hubert Brin

Directeur: Monique Sassier

Protection of consumers' economic interests

| 19. | Direction générale de la concurrence, de la consommation et de la répression des fraudes (D.G.C.C.R.F.) |
| --- | --- |

19.

Direction générale de la concurrence, de la consommation et de la répression des fraudes (D.G.C.C.R.F.)

| 59, boulevard Vincent Auriol |
| --- |
| F-75703 Paris Cedex 13 |

59, boulevard Vincent Auriol

F-75703 Paris Cedex 13

Protection of consumer interests; enquiries; injunctions

ITALY

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | A.C.U. ASSOCIAZIONE CONSUMATORI UTENTI — onlus |

Name of the entity

Contact details

Purpose

1.

A.C.U. ASSOCIAZIONE CONSUMATORI UTENTI — onlus

| Via Padre Luigi Monti, 20/C |
| --- |
| I-20162 Milano (MI) |
| Tel. (39) 02-661 54 11 |
| Fax (39) 02-642 52 93 |
| associazione@consumatoriutenti.it |
| www.consumatoriutenti.it; www.mangiosano.org |

Via Padre Luigi Monti, 20/C

I-20162 Milano (MI)

Tel. (39) 02-661 54 11

Fax (39) 02-642 52 93

associazione@consumatoriutenti.it

www.consumatoriutenti.it; www.mangiosano.org

Seeks solely to achieve social solidarity by protecting the rights of consumers and users; prohibited from pursuing various activities; the main objective of the association is to secure benefits for consumers and users who are disadvantaged due to their physical, mental, economic, social or family situation (Article 3 of the Statutes)

| 2. | ADICONSUM ASSOCIAZIONE DIFESA CONSUMATORI E AMBIENTE — onlus |
| --- | --- |

2.

ADICONSUM ASSOCIAZIONE DIFESA CONSUMATORI E AMBIENTE — onlus

| Via G.M. Lancisi, 25 |
| --- |
| I-00161 Roma |
| Tel. (39) 06-441 70 21 |
| Fax (39) 06-44 17 02 30 |
| adiconsum@adiconsum.it |
| www.adiconsum.it |

Via G.M. Lancisi, 25

I-00161 Roma

Tel. (39) 06-441 70 21

Fax (39) 06-44 17 02 30

adiconsum@adiconsum.it

www.adiconsum.it

Seeks solely to protect the rights and interests of consumers and users including: rights relating to health, safety and quality of products and services; appropriate information and fair advertising; fairness, transparency and equality regarding contractual relations relating to goods and services; provision of public services in accordance with quality and efficiency standards; information on responsible, critical, appropriate and eco-friendly consumption as well as rational energy use; information on the use of money to prevent over-indebtedness and usury; assistance and support for those who fall victim to usury or need assistance (Article 1 of the Statutes)

| 3. | ADOC ASSOCIAZIONE DIFESA ORIENTAMENTO CONSUMATORI |
| --- | --- |

3.

ADOC ASSOCIAZIONE DIFESA ORIENTAMENTO CONSUMATORI

| Via Lucullo, 6 |
| --- |
| I-00187 Roma |
| Tel. (39) 06-482 58 49 |
| Fax (39) 06-481 90 28 |
| adoc@adoc.org |
| www.adoc.org |

Via Lucullo, 6

I-00187 Roma

Tel. (39) 06-482 58 49

Fax (39) 06-481 90 28

adoc@adoc.org

www.adoc.org

Pursues the statutory aim of protecting consumers and users by undertaking actions which guarantee rights and safeguard a higher standard of living (Article 2 of the Statutes)

| 4. | ADUSBEF ASSOCIAZIONE DIFESA UTENTI SERVIZI BANCARI, FINANZIARI, POSTALI, ASSICURATIVI — onlus |
| --- | --- |

4.

ADUSBEF ASSOCIAZIONE DIFESA UTENTI SERVIZI BANCARI, FINANZIARI, POSTALI, ASSICURATIVI — onlus

| Via Farini, 62 |
| --- |
| I-00185 Roma |
| Tel. (39) 06-481 86 32 |
| Fax (39) 06-481 86 33 |
| info@adusbef.it |
| www.adusbef.it |

Via Farini, 62

I-00185 Roma

Tel. (39) 06-481 86 32

Fax (39) 06-481 86 33

info@adusbef.it

www.adusbef.it

Operates in Italy with the aim of helping, protecting, representing and defending users of banking and financial services and those involved with common investment funds or any other activity directly or indirectly related to credit services (Article 1 of the Statutes)

| 5. | ALTROCONSUMO |
| --- | --- |

5.

ALTROCONSUMO

| Via Valassina, 22 |
| --- |
| I-20159 Milano (MI) |
| Tel. (39) 02-66 89 01 |
| Fax (39) 02-66 89 02 88 |
| pr@altroconsumo.it;press@altroconsumo.it |
| www.altroconsumo.it |

Via Valassina, 22

I-20159 Milano (MI)

Tel. (39) 02-66 89 01

Fax (39) 02-66 89 02 88

pr@altroconsumo.it;press@altroconsumo.it

www.altroconsumo.it

Promotes and defends the interests of consumers and users of goods and services and undertakes any initiative liable to guarantee such interests, both individually and collectively (Article 2 of the Statutes)

| 6. | ASSOUTENTI — onlus |
| --- | --- |

6.

ASSOUTENTI — onlus

| Via Celimontana,38 |
| --- |
| I-00184 Roma (RM) |
| Tel. (39) 06-68 33 617 |
| Fax (39) 06-686 74 34 |
| info@assoutenti.it |
| www.assoutenti.it |

Via Celimontana,38

I-00184 Roma (RM)

Tel. (39) 06-68 33 617

Fax (39) 06-686 74 34

info@assoutenti.it

www.assoutenti.it

Pursues the sole aim of protecting users and consumers by carrying out social solidarity activities and protecting civil rights (Article 2 of the Statutes)

| 7. | C.T.C.U. — CENTRO TUTELA CONSUMATORI E UTENTI — onlus

  VERRAUCHERZENTRALE SUDTIROL |
| --- | --- |

7.

C.T.C.U. — CENTRO TUTELA CONSUMATORI E UTENTI — onlus

VERRAUCHERZENTRALE SUDTIROL

VERRAUCHERZENTRALE SUDTIROL

| Via Dodiciville, 2 |
| --- |
| I-39100 Bolzano (BZ) |
| Tel. (39) 0471-97 55 97 |
| Fax (39) 0471-97 99 14 |
| www.centroconsumatori.it |
| www.euroconsumatori.org |
| www.assicurarsibene.it |

Via Dodiciville, 2

I-39100 Bolzano (BZ)

Tel. (39) 0471-97 55 97

Fax (39) 0471-97 99 14

www.centroconsumatori.it

www.euroconsumatori.org

www.assicurarsibene.it

The union of associations and organisations of the Alto Adige operates solely in the field of consumer protection. It seeks to protect the interests of consumers and users, employing its own and consumers' structures and autonomous departments which are separate from the other general activities (Article 1 of the Statutes)

| 8. | CITTADINANZATTIVA — onlus |
| --- | --- |

8.

CITTADINANZATTIVA — onlus

| Via Flaminia, 53 |
| --- |
| I-00196 Roma |
| Tel. (39) 06-36 71 81 |
| Fax (39) 06-36 71 83 33 |
| procuratori@cittadinanzattiva.it |
| www.cittadinanzattiva.it |

Via Flaminia, 53

I-00196 Roma

Tel. (39) 06-36 71 81

Fax (39) 06-36 71 83 33

procuratori@cittadinanzattiva.it

www.cittadinanzattiva.it

A public participation movement which seeks to protect human rights by promoting and practising social and political rights at national, European and international level. It seeks to eliminate waste and combat corruption and, working closely with the vast consumer movement, safeguard the rights of consumers and users and protect the environment, land, health as well as individual and collective security (Article 1 of the Statutes)

| 9. | CODACONS–COORDINAMENTO DELLE ASSOCIAZIONI PER LA DIFESA AMBIENTALE E DEI DIRITTI DEGLI UTENTI E CONSUMATORI — onlus |
| --- | --- |

9.

CODACONS–COORDINAMENTO DELLE ASSOCIAZIONI PER LA DIFESA AMBIENTALE E DEI DIRITTI DEGLI UTENTI E CONSUMATORI — onlus

| Viale Mazzini, 73 |
| --- |
| I-00195 Roma |
| Tel. (39) 06-372 58 09 |
| Fax (39) 06-370 17 09 |
| codacons.info@tiscali.it |
| www.codacons.it |

Viale Mazzini, 73

I-00195 Roma

Tel. (39) 06-372 58 09

Fax (39) 06-370 17 09

codacons.info@tiscali.it

www.codacons.it

Pursues the sole aim of protecting, using its own legitimate means and in particular with recourse to legal instruments, the rights and interests of consumers and users, as well as immigrants and refugees, with regard to public organisations and private producers and providers of goods and services in order to eliminate the market distortions identified by the Commission for abuse and other offences against public administration (Article 2 of the Statutes)

| 10. | CODICI — CENTRO PER I DIRITTI DEL CITTADINO — onlus |
| --- | --- |

10.

CODICI — CENTRO PER I DIRITTI DEL CITTADINO — onlus

| Viale Guglielmo Marconi, 94 |
| --- |
| I-00146 Roma |
| Tel. (39) 06-55 30 18 08 |
| Fax (39) 06-55 30 70 81 |
| codicin@codici.org |
| www.codici.org |

Viale Guglielmo Marconi, 94

I-00146 Roma

Tel. (39) 06-55 30 18 08

Fax (39) 06-55 30 70 81

codicin@codici.org

www.codici.org

Facilitates independent and democratic social training, without profit-making aims. The centre pursues the sole objective of carrying out any cultural, social, political and legal activities in order to promote, uphold and protect the rights and interests of consumers and users, and in particular those who are disadvantaged (Article 3 of the Statutes)

| 11. | CONFCONSUMATORI |
| --- | --- |

11.

CONFCONSUMATORI

| Via G. Mazzini, 43 |
| --- |
| I-43100 Parma (PR) |
| Tel. (39) 052-123 01 34 |
| Fax (39) 052-28 57 17 |
| confcons@tin.it |
| www.confconsumatori.it |

Via G. Mazzini, 43

I-43100 Parma (PR)

Tel. (39) 052-123 01 34

Fax (39) 052-28 57 17

confcons@tin.it

www.confconsumatori.it

Seeks solely to protect consumers and users, without pursuing profit-making aims, and focuses on achieving social solidarity (Article 2 of the Statutes)

| 12. | FEDERCONSUMATORI — FEDERAZIONE NAZIONALE CONSUMATORI E UTENTI |
| --- | --- |

12.

FEDERCONSUMATORI — FEDERAZIONE NAZIONALE CONSUMATORI E UTENTI

| Via Palestro, 11 |
| --- |
| I-00185 Roma |
| Tel. (39) 06-42 02 07 55 |
| Fax (39) 06-47 42 48 09 |
| federconsumatori@federconsumatori.it |
| www.federconsumatori.it |

Via Palestro, 11

I-00185 Roma

Tel. (39) 06-42 02 07 55

Fax (39) 06-47 42 48 09

federconsumatori@federconsumatori.it

www.federconsumatori.it

Supports, provides training and information and protects all consumers and users, in particular those who are economically and socially disadvantaged (Article 2 of the Statutes)

| 13. | LA CASA DEL CONSUMATORE onlus |
| --- | --- |

13.

LA CASA DEL CONSUMATORE onlus

| Viale Monza, 137 |
| --- |
| I-20125 Milano (MI) |
| Tel. (39) 02-28 38 92 82 |
| Fax (39) 02-28 38 93 43 |
| info@casadelconsumatore.it |
| www.casadelconsumatore.it |

Viale Monza, 137

I-20125 Milano (MI)

Tel. (39) 02-28 38 92 82

Fax (39) 02-28 38 93 43

info@casadelconsumatore.it

www.casadelconsumatore.it

Operates exclusively at EU, national, regional and local level in order to provide information and promote, support, protect, represent and defend the individual and collective rights and interests of consumers of goods and users of services as well as the various interests of consumers and users in general (Article 1 of the Statutes)

| 14. | LEGA CONSUMATORI onlus |
| --- | --- |

14.

LEGA CONSUMATORI onlus

| Via delle Orchidee, 4/A |
| --- |
| I-20147 Milano (MI) |
| Tel. (39) 02-48 30 36 59 |
| Fax (39) 02-48 30 26 11 |
| ufficiostampa@legaconsumatori.it |
| www.legaconsumatori.it |

Via delle Orchidee, 4/A

I-20147 Milano (MI)

Tel. (39) 02-48 30 36 59

Fax (39) 02-48 30 26 11

ufficiostampa@legaconsumatori.it

www.legaconsumatori.it

Seeks to promote, organise and enhance as effectively as possible the individual and collective resources of partners with regard to training, information and self-protection in order to identify and meet the needs of the community; promotes and coordinates the setting up of economic bodies based on self-management and the direct involvement of individuals in order to protect salary purchasing power and programmed and conscious consumption; seeks a new development model which takes into account new consumer means so as to determine and modify the forms of capitalist production, processing and marketing; protects the physical and moral well-being of citizens against production and service companies, including recourse to legal means; helps develop and support the ideals and values of the workers' and tenant farmers' movement, favouring forms of cooperation based on shared and mutual experience (Article 2 of the Statutes)

| 15. | MOVIMENTO CONSUMATORI |
| --- | --- |

15.

MOVIMENTO CONSUMATORI

| Via Piemonte, 39/A |
| --- |
| I-00187 Roma |
| Tel. (39) 06-488 00 53 |
| Fax (39) 06-482 02 27 |
| info@movimentoconsumatori.it |
| www.movimentoconsumatori.it |

Via Piemonte, 39/A

I-00187 Roma

Tel. (39) 06-488 00 53

Fax (39) 06-482 02 27

info@movimentoconsumatori.it

www.movimentoconsumatori.it

Protects the rights and interests of consumers and users in general, as referred to in Article 2 of the law of 30 July 1998 (No 281), as well as those of savers; seeks to improve the quality of life of such persons; promotes the development of consumer culture and provides information and training on sustainable and environmentally compatible consumerism (Article 2 of the Statutes)

| 16. | MOVIMENTO DIFESA DEL CITTADINO — onlus |
| --- | --- |

16.

MOVIMENTO DIFESA DEL CITTADINO — onlus

| Via Addis Abeba,1 |
| --- |
| I-00199 Roma |
| Tel. (39) 06-86 39 92 08 |
| Fax (39) 06-86 38 84 06 |
| info@mdc.it |
| www.helpconsumatori.it |

Via Addis Abeba,1

I-00199 Roma

Tel. (39) 06-86 39 92 08

Fax (39) 06-86 38 84 06

info@mdc.it

www.helpconsumatori.it

Autonomous and non-profit-making association operating in Italy which seeks solely to achieve solidarity and social promotion and protect the rights of citizens, consumers and users (Article 1 of the Statutes)

| 17. | UNIONE NAZIONALE CONSUMATORI — onlus |
| --- | --- |

17.

UNIONE NAZIONALE CONSUMATORI — onlus

| Via Duilio, 13 |
| --- |
| I-00192 Roma |
| Tel. (39) 06-326 95 31 |
| Fax (39) 06-323 46 16 |
| info@consumatori.it |
| www.consumatori.it |

Via Duilio, 13

I-00192 Roma

Tel. (39) 06-326 95 31

Fax (39) 06-323 46 16

info@consumatori.it

www.consumatori.it

Pursues the statutory aims of representing and protecting indiscriminately the interests of all consumers, including users of public and private services, in particular those disadvantaged due to their weak negotiating position and the lack of information compared with professionals; defends, if required, legal rights against ordinary and administrative legal authorities and within international bodies and assists with regard to relations with suppliers of public and private goods and services (Article 2 of the Statutes)

CYPRUS

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Competition and Consumer Protection Service of the Ministry of Commerce, Industry and Tourism |

Name of the entity

Contact details

Purpose

1.

Competition and Consumer Protection Service of the Ministry of Commerce, Industry and Tourism

| Tel. (357) 22 86 71 53 |
| --- |
| Fax (357) 22 37 51 20 |
| Email: perm.sec@mcit.gov.cy |

Tel. (357) 22 86 71 53

Fax (357) 22 37 51 20

Email: perm.sec@mcit.gov.cy

The aim of the service is to safeguard consumers' health, safety and economic interests. The service is responsible for both the adoption of EU directives and the application of harmonized legislation

| 2. | Cypriot Consumer Association |
| --- | --- |

2.

Cypriot Consumer Association

| Tel. (357) 22 51 61 12/3/4 |
| --- |
| Fax (357) 22 51 61 18 |
| Email: cyconsas@spidernet.net και cca@spidernet.net |
| www.cyprusconsumers.org.cy |

Tel. (357) 22 51 61 12/3/4

Fax (357) 22 51 61 18

Email: cyconsas@spidernet.net και cca@spidernet.net

www.cyprusconsumers.org.cy

The aim of the association is to defend consumers' rights as laid down by the United Nations and the EU and to educate consumers so that they are fully aware of their rights and obligations

| 3. | Pan-Cypriot Consumer and Quality of Life Union |
| --- | --- |

3.

Pan-Cypriot Consumer and Quality of Life Union

| Tel. (357) 22 31 34 11 |
| --- |
| (357) 99 49 99 87 |
| Fax (357) 22 42 61 07 |
| Email: laristo@cytanet.com.cy |
| www.consumersunion.org.cy |

Tel. (357) 22 31 34 11

(357) 99 49 99 87

Fax (357) 22 42 61 07

Email: laristo@cytanet.com.cy

www.consumersunion.org.cy

The aim is to defend and promote all consumers' rights indiscriminately and to safeguard their right to a comfortable and healthy life in a sustainable and developed environment

LATVIA

| Name of the entity | Contact information | Purpose |
| --- | --- | --- |
| 1. | Patērētāju tiesību aizardzības centrs |

Name of the entity

Contact information

Purpose

1.

Patērētāju tiesību aizardzības centrs

| Tel. (371) 733 80 26 |
| --- |
| Fax (371) 733 80 24 |
| E-pasts: tpkc@apollo.lv |
| www.ptac.gov.lv |

Tel. (371) 733 80 26

Fax (371) 733 80 24

E-pasts: tpkc@apollo.lv

www.ptac.gov.lv

To implement the protection of consumer rights and interests

LITHUANIA

| Name of the entity | Contact information | Purpose |
| --- | --- | --- |
| 1. | Nacionalinė vartotojų teisių apsaugos taryba prie Teisingumo ministerijos |

Name of the entity

Contact information

Purpose

1.

Nacionalinė vartotojų teisių apsaugos taryba prie Teisingumo ministerijos

| Vilniaus g. 25 |
| --- |
| LT-01119 Vilnius |
| Tel. (370) 52 62 67 51 |
| Fax (370) 52 79 14 66 |
| El. p. taryba@nvtat.lt |
| www.nvtat.lt |

Vilniaus g. 25

LT-01119 Vilnius

Tel. (370) 52 62 67 51

Fax (370) 52 79 14 66

El. p. taryba@nvtat.lt

www.nvtat.lt

The National Service for the Protection of Consumer Rights is a government institute, responsible for conducting consumer protection policy and coordinating the activity of inspectorate institutions for product safety and the defence of consumer rights

LUXEMBOURG

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Union luxembourgeoise des consommateurs nouvelle asbl |

Name of the entity

Contact details

Purpose

1.

Union luxembourgeoise des consommateurs nouvelle asbl

| 55, rue des Bruyères |
| --- |
| L-1274 Howald |
| Tél. (352) 49 60 22-1 |
| Fax (352) 49 49 57 |
| E-mail: ulc@pt.lu |
| Website: www.ulc.lu |

55, rue des Bruyères

L-1274 Howald

Tél. (352) 49 60 22-1

Fax (352) 49 49 57

E-mail: ulc@pt.lu

Website: www.ulc.lu

Information, education, protection, consumer protection, legal services, consultation with experts, legal assistance, representation with public authorities

| 2. | Automobile Club du Grand-Duché de Luxembourg asbl |
| --- | --- |

2.

Automobile Club du Grand-Duché de Luxembourg asbl

| 54, route de Longwy |
| --- |
| L-8007 Bertrange |
| Tél. 45 00 45-1 |
| Fax 45 04 55 |
| E-mail: acl@acl.lu |
| www.acl.lu |

54, route de Longwy

L-8007 Bertrange

Tél. 45 00 45-1

Fax 45 04 55

E-mail: acl@acl.lu

www.acl.lu

Protects and promotes the interests of car drivers as consumers

HUNGARY

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Fogyasztóvédelmi Egyesületek Országas Szövetsége |

Name of the entity

Contact details

Purpose

1.

Fogyasztóvédelmi Egyesületek Országas Szövetsége

| Logodi u. 22-24 |
| --- |
| H-1012 Budapest |
| Tel. (36) 1 311 7030 |
| Fax (36) 1 331 7386 |
| E-mail: baranovszky@ofe.hu |
| Contact: dr. Baranovszky |
| György, President |

Logodi u. 22-24

H-1012 Budapest

Tel. (36) 1 311 7030

Fax (36) 1 331 7386

E-mail: baranovszky@ofe.hu

Contact: dr. Baranovszky

György, President

Representation and protection of the interests of Hungarian consumers.

Collaborates on formulating and legislating national consumer protection policy, and maintains relations with domestic and foreign consumer protection organisations

| 2. | Országos Fogyasztóvédelmi Egyesület (OFE) |
| --- | --- |

2.

Országos Fogyasztóvédelmi Egyesület (OFE)

| Balaton u. 27 |
| --- |
| H-1055 Budapest |
| Tel. (36) 1 31 17 030 |
| Fax (36) 1 33 17 386 |

Balaton u. 27

H-1055 Budapest

Tel. (36) 1 31 17 030

Fax (36) 1 33 17 386

General representation and protection of consumer interests and enforcement of their rights. Collaborates on formulating and legislating consumer protection policy and setting official prices; assists with obtaining legal redress

| 3. | Magyar Energiafogyasztók Szövetségenek (MESZ) Consumers |
| --- | --- |

3.

Magyar Energiafogyasztók Szövetségenek (MESZ) Consumers

| Fö u. 68 |
| --- |
| H-1027 Budapest |
| Tel. (36) 1 224 14 78 |
| Fax (36) 1 224 14 78 |

Fö u. 68

H-1027 Budapest

Tel. (36) 1 224 14 78

Fax (36) 1 224 14 78

Represents, protects and enforces the interests of Hungarian energy consumers. Collaborates on the regulation of matters of energy management concerning small and large consumers and provides legal advice

| 4. | Csepeli Fogyasztóvédelmi Egyesület |
| --- | --- |

4.

Csepeli Fogyasztóvédelmi Egyesület

| Petz Ferenc u. 8 |
| --- |
| H-1211 Budapest |
| Tel. (36) 1 425 45 07 |
| Fax (36) 1 425 45 07 |

Petz Ferenc u. 8

H-1211 Budapest

Tel. (36) 1 425 45 07

Fax (36) 1 425 45 07

General representation and protection of consumer interests and enforcement of their rights

| 5. | Magyar Autóklub Egyesület (MAK) |
| --- | --- |

5.

Magyar Autóklub Egyesület (MAK)

| Rómer Flóris u. 4/a |
| --- |
| H-1024 Budapest |
| Tel. (36) 1 345 18 00 |
| Fax (36) 1 345 18 01 |

Rómer Flóris u. 4/a

H-1024 Budapest

Tel. (36) 1 345 18 00

Fax (36) 1 345 18 01

Protection of the motoring interests of association members

| 6. | Csalán Környezet és Természetvédö Egyesület |
| --- | --- |

6.

Csalán Környezet és Természetvédö Egyesület

| Kossuth L. u. 1, II/2 |
| --- |
| H-8200 Veszprém |
| Tel. (36) 88 57 83 90 |
| Fax (36) 88 57 83 91 |
| E-mail: csalan@csalan.hu |

Kossuth L. u. 1, II/2

H-8200 Veszprém

Tel. (36) 88 57 83 90

Fax (36) 88 57 83 91

E-mail: csalan@csalan.hu

Representation and protection of the interests of Hungarian consumers. Collaborates on formulating and legislating national consumer protection policy, and maintains relations with domestic and foreign consumer protection organisations

MALTA

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Consumer and Competition Division |

Name of the entity

Contact details

Purpose

1.

Consumer and Competition Division

| Mireille Vella |
| --- |
| General Director |
| Consumer and Competition Division |
| Canon Road |
| Santa Venera |
| Malta |
| Tel. (356) 2144 6250-5 |
| Fax (356) 2149 6879 |
| Email: mireille.vella@gov.mt |

Mireille Vella

General Director

Consumer and Competition Division

Canon Road

Santa Venera

Malta

Tel. (356) 2144 6250-5

Fax (356) 2149 6879

Email: mireille.vella@gov.mt

To enforce the corresponding national legislation transposing:

| — | Council Directive 84/450/EEC of 10 September 1984 on the approximation of the laws, regulations and administrative provisions of the Member States concerning misleading advertising and subsequent amendments to the Directive, |
| --- | --- |

—

Council Directive 84/450/EEC of 10 September 1984 on the approximation of the laws, regulations and administrative provisions of the Member States concerning misleading advertising and subsequent amendments to the Directive,

| — | Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts, |
| --- | --- |

—

Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts,

| — | Directive 2005/29/EC of 11 May 2005 concerning unfair business-to-consumer commercial practices in the internal market and amending Directives 84/450/EEC, 97/7/EC, 98/27/EC and 2002/65/EC and Regulation (EC) No 2006/2004 (Unfair Commercial Practices Directive), |
| --- | --- |

—

Directive 2005/29/EC of 11 May 2005 concerning unfair business-to-consumer commercial practices in the internal market and amending Directives 84/450/EEC, 97/7/EC, 98/27/EC and 2002/65/EC and Regulation (EC) No 2006/2004 (Unfair Commercial Practices Directive),

| — | Council Directive 87/102/EEC of 22 December 1986 for the approximation of the laws, regulations and administrative provisions of the Member States concerning consumer credit and subsequent amendments to the Directive, |
| --- | --- |

—

Council Directive 87/102/EEC of 22 December 1986 for the approximation of the laws, regulations and administrative provisions of the Member States concerning consumer credit and subsequent amendments to the Directive,

| — | Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts, |
| --- | --- |

—

Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts,

| — | Council Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of contracts negotiated away from business premises |
| --- | --- |

—

Council Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of contracts negotiated away from business premises

| 2. | Malta Tourism Authority |
| --- | --- |

2.

Malta Tourism Authority

| Frank Farrugia |
| --- |
| Director — Quality Assurance Directorate |
| Malta Tourism Authority |
| Auberge d'Italie |
| Triq il-Merkanti |
| Valletta |
| Malta |
| Tel. (356) 2291 5600 |
| Fax (356) 2291 5897 |
| Email: frank.farrugia@gov.mt |

Frank Farrugia

Director — Quality Assurance Directorate

Malta Tourism Authority

Auberge d'Italie

Triq il-Merkanti

Valletta

Malta

Tel. (356) 2291 5600

Fax (356) 2291 5897

Email: frank.farrugia@gov.mt

To enforce the corresponding national legislation transposing:

| — | Directive 94/47/EC of the European Parliament and the Council of 26 October 1994 on the protection of purchasers in respect of certain aspects of contracts relating to the purchase of the right to use immovable properties on a timeshare basis, |
| --- | --- |

—

Directive 94/47/EC of the European Parliament and the Council of 26 October 1994 on the protection of purchasers in respect of certain aspects of contracts relating to the purchase of the right to use immovable properties on a timeshare basis,

| — | Council Directive 90/314/EEC of 13 June 1990 on package travel, package holidays and package tours. |
| --- | --- |

—

Council Directive 90/314/EEC of 13 June 1990 on package travel, package holidays and package tours.

Both Directives have been transposed to by virtue of the Malta Travel and tourism Services Act (Cap. 409)

| 3. | Broadcasting Authority |
| --- | --- |

3.

Broadcasting Authority

| 7, Mile End Road |
| --- |
| Ħamrun |
| Malta |
| Tel. (356) 2122 1281 |
| Fax (356) 2124 0855 |
| Email: kaquilina@ba-malta.org |

7, Mile End Road

Ħamrun

Malta

Tel. (356) 2122 1281

Fax (356) 2124 0855

Email: kaquilina@ba-malta.org

To enforce the corresponding national legislation transposing Council Directive 89/552/EEC of 3 October 1989 on the coordination of certain provisions laid down by Law, Regulation or Administrative Action in Member States concerning the pursuit of television broadcasting activities (and as subsequently amended)

| 4. | Medicines Authority |
| --- | --- |

4.

Medicines Authority

| John-Joseph Borg |
| --- |
| Director — Post-Licensing Directorate |
| Medicines Authority |
| 198, Rue D'Argens |
| Gzira |
| Malta |
| Tel. (356) 2343 9131 |
| Fax (356) 2343 9158 |
| Email:postlicensing.mru@gov.mt |

John-Joseph Borg

Director — Post-Licensing Directorate

Medicines Authority

198, Rue D'Argens

Gzira

Malta

Tel. (356) 2343 9131

Fax (356) 2343 9158

Email:postlicensing.mru@gov.mt

To enforce the corresponding national legislation transposing Council Directive 92/28/EEC of 31 March 1992 regarding advertising of medicinal products for human use

NETHERLANDS

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Consumentenbond |

Name of the entity

Contact details

Purpose

1.

Consumentenbond

| Enthovenplein 1 |
| --- |
| Postbus 1000 |
| 2500 BA Den Haag |
| Nederland |
| Tel. (31-70) 445 45 45 |
| Fax (31-70) 445 45 96 |

Enthovenplein 1

Postbus 1000

2500 BA Den Haag

Nederland

Tel. (31-70) 445 45 45

Fax (31-70) 445 45 96

| 1e) | Koos Peters
  kpeters@consumentenbond.nl |
| --- | --- |

1e)

Koos Peters

kpeters@consumentenbond.nl

| 2e) | Wibo Koole
  wkoole@consumentenbond.nl
  Website: www.consumentenbond.nl |
| --- | --- |

2e)

Wibo Koole

wkoole@consumentenbond.nl

Website: www.consumentenbond.nl

Seeks to enable consumers to make easier and better choices in a sustainable and socially justifiable society

AUSTRIA

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Wirtschaftskammer Österreich |

Name of the entity

Contact details

Purpose

1.

Wirtschaftskammer Österreich

| Wirtschaftskammer Österreich |
| --- |
| Wiedner Hauptstraße 63 |
| A-1045 Wien |
| Tel. (43-1) 501 05 42 96 |
| Fax (43-1) 50 20 62 43 |
| E-mail: huberta.maitz-strassnig@wko.at |

Wirtschaftskammer Österreich

Wiedner Hauptstraße 63

A-1045 Wien

Tel. (43-1) 501 05 42 96

Fax (43-1) 50 20 62 43

E-mail: huberta.maitz-strassnig@wko.at

Represents and promotes the common interests of its members and of industry and trade and individual members (§ 1 of the Wirtschaftskammergesetz = Chamber of Commerce Act). Protects the collective interests of consumers pursuant to § 28(1), § 28(a)(1), § 29(1) of the KSchG and § 1, § 2(1) and § 14(1) of the UWG

Wirtschaftskammergesetz

| 2. | Bundesarbeitskammer |
| --- | --- |

2.

Bundesarbeitskammer

| Bundesarbeitskammer |
| --- |
| Prinz-Eugen-Straße 20-22 |
| A-1040 Wien |
| Tel. (43-1) 501 65 25 50 |
| Fax (43-1) 501 65 25 32 |
| E-mail: helmut.gahleitner@akwien.or.at |

Bundesarbeitskammer

Prinz-Eugen-Straße 20-22

A-1040 Wien

Tel. (43-1) 501 65 25 50

Fax (43-1) 501 65 25 32

E-mail: helmut.gahleitner@akwien.or.at

Represents and promotes the social, economic, occupational and cultural interests of workers; contributes towards improving the economic and social situation of workers and their families, implements measures in matters relating to education, culture, environmental protection, consumer protection, organisation of leisure time, protection and promotion of health and living conditions and the promotion of full employment; involved in establishing prices and competition rules; provides advice and legal protection in matters pertaining to labour law and social law, including representation. Protects the collective interests of consumers pursuant to § 1, § 2(1) and § 14(1) of the UWG

| 3. | Präsidentenkonferenz der Landwirtschaftskammern |
| --- | --- |

3.

Präsidentenkonferenz der Landwirtschaftskammern

| Präsidentenkonferenz der Landwirtschaftskammern Österreichs |
| --- |
| Löwenstraße 12 |
| A-1010 Wien |
| Tel. (43-1) 534 41 85 00 |
| Fax (43-1) 534 41 85 09 |
| E-mail: pkrecht@pklwk.at |

Präsidentenkonferenz der Landwirtschaftskammern Österreichs

Löwenstraße 12

A-1010 Wien

Tel. (43-1) 534 41 85 00

Fax (43-1) 534 41 85 09

E-mail: pkrecht@pklwk.at

Promotes the national economic role of agriculture and forestry and represents their economic interests. Protects the collective interests of consumers pursuant to § 1, § 2(1) and § 14(1) of the UWG

| 4. | Österreichischer Gewerkschaftsbund |
| --- | --- |

4.

Österreichischer Gewerkschaftsbund

| Österreichischer Gewerkschaftsbund |
| --- |
| Hohenstaufengasse 10-12 |
| A-1010 Wien |
| Tel. (43-1) 53 44 44 05 |
| Fax (43-1) 53 44 45 52 |
| E-mail: thomas.maurer-muehlleitner@oegb.or.at |

Österreichischer Gewerkschaftsbund

Hohenstaufengasse 10-12

A-1010 Wien

Tel. (43-1) 53 44 44 05

Fax (43-1) 53 44 45 52

E-mail: thomas.maurer-muehlleitner@oegb.or.at

Represents the social, economic and cultural interests of all gainfully employed people other than the self-employed (manual workers, white-collar workers, public servants, including apprentices or persons in a similar situation), the unemployed, even if they have not yet had the opportunity to be gainfully employed (other than in self-employment), pupils and students who intend to go into gainful employment (other than self-employment) and other occupational groups (such as freelancers or people working in private practice), provided they can be compared, in terms of their activity, with people who are gainfully employed other than in self-employment. Protects the collective interests of consumers pursuant to § 1, § 2(1) and § 14(1) of the UWG

| 5. | Verein für Konsumenteninformation |
| --- | --- |

5.

Verein für Konsumenteninformation

| Verein für Konsumenteninformation |
| --- |
| Mariahilferstraße 81 |
| A-1010 Wien |
| Tel. (43-1) 58 87 73 33 |
| Fax (43-1) 588 77 75 |
| E-mail: pkolba@vki.or.at |

Verein für Konsumenteninformation

Mariahilferstraße 81

A-1010 Wien

Tel. (43-1) 58 87 73 33

Fax (43-1) 588 77 75

E-mail: pkolba@vki.or.at

Advises, informs and protects consumers against misleading and unfair advertising and sales methods, and in legal matters pertaining to the purchase of goods and services. Protects the collective interests of consumers pursuant to § 1, § 2(1) and § 14(1) of the UWG

| 6. | Österreichischer Landarbeiterkammertag |
| --- | --- |

6.

Österreichischer Landarbeiterkammertag

| Österreichischer Landarbeiterkammertag |
| --- |
| Marco-d'Aviano-Gasse 1 |
| A-1015 Wien |
| Tel. (43-1) 512 23 31 |
| Fax (43-1) 512 23 31/ 70 |
| E-mail: oelakt@netway.at |

Österreichischer Landarbeiterkammertag

Marco-d'Aviano-Gasse 1

A-1015 Wien

Tel. (43-1) 512 23 31

Fax (43-1) 512 23 31/ 70

E-mail: oelakt@netway.at

Promotes cooperation between chambers of agricultural workers, provides advice and deals with common matters that fall within the sphere of responsibility of the chambers of agricultural workers (employees' section). Protects the collective interests of consumers pursuant to § 28(1), § 28(a)(1) and § 29(1) of the KSchG

| 7. | Österreichischer Seniorenrat (Bundesaltenrat Österreichs |
| --- | --- |

7.

Österreichischer Seniorenrat (Bundesaltenrat Österreichs

| Österreichischer Seniorenrat (Bundesaltenrat Österreichs) |
| --- |
| Sperrgasse 8-10/III |
| A-1150 Wien |
| Tel. (43-1) 892 34 65 |
| Fax (43-1) 892 34 65/24 |
| E-mail: kontakt@seniorenrat.at |

Österreichischer Seniorenrat (Bundesaltenrat Österreichs)

Sperrgasse 8-10/III

A-1150 Wien

Tel. (43-1) 892 34 65

Fax (43-1) 892 34 65/24

E-mail: kontakt@seniorenrat.at

Ensures that all economic, social and cultural facilities are accessible to the older generation in keeping with its needs; contributes towards solving problems of social, old-age and health policy, and supports the provision of advice, information and care for the elderly. Protects the collective interests of consumers pursuant to § 28(1), § 28(a)(1) and § 29(1) of the KSchG

| 8. | Schutzverband gegen den unlauteren Wettbewerb |
| --- | --- |

8.

Schutzverband gegen den unlauteren Wettbewerb

| Schutzverband gegen den unlauteren Wettbewerb |
| --- |
| Schwarzenbergplatz 14 |
| A-1040 Wien |
| Tel. (43-1) 514 50 32 92 |
| Fax (43-1) 505 78 93 |
| E-mail: office@schutzverband.at |

Schutzverband gegen den unlauteren Wettbewerb

Schwarzenbergplatz 14

A-1040 Wien

Tel. (43-1) 514 50 32 92

Fax (43-1) 505 78 93

E-mail: office@schutzverband.at

Combats unfair competition, especially trade libel in economic life. Protects the collective interests of consumers pursuant to § 1, § 2(1) and § 14(1) of the UWG

POLAND

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Rzecznik Praw Obywatelskich |

Name of the entity

Contact details

Purpose

1.

Rzecznik Praw Obywatelskich

| Biuro Rzecznika Praw Obywatelskich |
| --- |
| Al. Solidarności 77 |
| PL-00-090 Warszawa |
| Tel. centrala: (48-22) 551 77 00 |
| Tel. przyjęcia interesantów: (48-22) 551 77 60; 551 78 11 |
| Fax: (48-22) 827 64 53 |

Biuro Rzecznika Praw Obywatelskich

Al. Solidarności 77

PL-00-090 Warszawa

Tel. centrala: (48-22) 551 77 00

Tel. przyjęcia interesantów: (48-22) 551 77 60; 551 78 11

Fax: (48-22) 827 64 53

Under Article 208 of the Constitution of the Republic of Poland, the Commissioner for Citizens' Rights shall safeguard the freedoms and rights of persons and citizens specified in the Constitution and other normative acts.

His specific responsibilities were laid down in the Act of 15 July 1987 on the Commissioner for Citizens' Rights (consolidated text: Official Gazette 2001, No 14, p. 147).

The Commissioner for Citizens' Rights takes appropriate action under the Act if he is informed of any infringement of freedoms or human and civil rights

| 2. | Rzecznik Ubezpieczonych |
| --- | --- |

2.

Rzecznik Ubezpieczonych

| Biuro Rzecznika Ubezpieczonych |
| --- |
| Aleje Jerozolimskie 44 |
| PL-00-024 Warszawa |
| Tel. (48-22) 333 73 92 |
| (48-22) 333 73 28 |
| Fax (48-22) 333 73 29 |
| E mail: rzecznik@rzu.gov.pl |

Biuro Rzecznika Ubezpieczonych

Aleje Jerozolimskie 44

PL-00-024 Warszawa

Tel. (48-22) 333 73 92

(48-22) 333 73 28

Fax (48-22) 333 73 29

E mail: rzecznik@rzu.gov.pl

The Insurance Ombudsman acts on the basis of the Act of 22 May 2003 on the supervision of insurance and pensions and on the Insurance Ombudsman. Under the Act, the Insurance Ombudsman can request clarification from insurance companies, the Polish Motor Insurers' Bureau and the Insurance Guarantee Fund on:

| — | individual matters, at the request of the policyholder, |
| --- | --- |

—

individual matters, at the request of the policyholder,

| — | general insurance conditions or internal regulations which, in the view of the Insurance Ombudsman, are disadvantageous for policyholders, and |
| --- | --- |

—

general insurance conditions or internal regulations which, in the view of the Insurance Ombudsman, are disadvantageous for policyholders, and

| — | non-compliant insurance services provided by insurers. |
| --- | --- |

—

non-compliant insurance services provided by insurers.

In addition, the Insurance Ombudsman is authorised to refer to the Finance Minster issues concerning mandatory insurance or to call for possible changes in the regulations on mandatory insurance

| 3. | Rzecznik Konsumentów |
| --- | --- |

3.

Rzecznik Konsumentów

Miejski/Powiatowy Rzecznik Konsumentów — some 360 throughout the country

| Miejski Rzecznik Konsumentów w Warszawie |
| --- |
| Ul. Górskiego 7 |
| PL-00-033 Warszawa |
| Tel. (48-22) 826 17 12; Tel./Fax 827 76 37 |
| E-mail: mrothert@warszawa.um.gov.pl |
| konsument@warszawa.um.gov.pl |

Miejski Rzecznik Konsumentów w Warszawie

Ul. Górskiego 7

PL-00-033 Warszawa

Tel. (48-22) 826 17 12; Tel./Fax 827 76 37

E-mail: mrothert@warszawa.um.gov.pl

konsument@warszawa.um.gov.pl

Under the Act of 15 December 2000 on Competition and Consumer Protection (Official Gazette 2003, No 86, p. 804 with subsequent changes), the Regional and Municipal Consumer Ombudsmen represent the local authorities in the field of consumer protection.

The main responsibilities of the Consumer Ombudsman are:

| 1. | to ensure free consumer advice and legal information in the field of consumer protection; |
| --- | --- |

1.

to ensure free consumer advice and legal information in the field of consumer protection;

| 2. | to propose new regulations and changes to regulations in local legislation in the field of consumer protection; |
| --- | --- |

2.

to propose new regulations and changes to regulations in local legislation in the field of consumer protection;

| 3. | to take action against businesses in cases concerning the protection of consumer rights and interests; |
| --- | --- |

3.

to take action against businesses in cases concerning the protection of consumer rights and interests;

| 4. | to cooperate with the appropriate local branch of the Office for Consumer Protection, the Trade Inspectorate and consumer organisations; |
| --- | --- |

4.

to cooperate with the appropriate local branch of the Office for Consumer Protection, the Trade Inspectorate and consumer organisations;

| 5. | to undertake other tasks as described in the Act or in specific regulations. |
| --- | --- |

5.

to undertake other tasks as described in the Act or in specific regulations.

The Consumer Ombudsman can, in particular, institute legal proceedings on behalf of consumers and, with their agreement, intervene in consumer protection proceedings already in progress

| 4. | Organizacje Konsumenckie |
| --- | --- |

4.

Organizacje Konsumenckie

| 1. | Federacja Konsumentów





  Rady Krajowej Federacji Konsumentów: |
| --- | --- |
| Plac Powstańców 1 |
| PL-00-030 Warszawa |
| Tel./Fax (48-22) 827 51 05 |
| http://www.federacja-konsumentow.org.pl |
| E-mail: biuro@federacja-konsumentow.org.pl |

1.

Federacja Konsumentów

Rady Krajowej Federacji Konsumentów:

Plac Powstańców 1

PL-00-030 Warszawa

Tel./Fax (48-22) 827 51 05

http://www.federacja-konsumentow.org.pl

E-mail: biuro@federacja-konsumentow.org.pl

Under Article 39 of the Act of 15 December 2000 on Competition and Consumer Protection (Official Gazette 2003, No 86, p. 804 with subsequent changes), consumer organisations are empowered to represent consumer interests in cases against administrative bodies and local authorities and can participate in the creation of national consumer policy.

consumer organisations

The organisations mentioned in section 1 have the right to:

| 1. | express their opinion on draft legislation and other documents concerning consumer rights and interests; |
| --- | --- |

1.

express their opinion on draft legislation and other documents concerning consumer rights and interests;

| 2. | develop and promote consumer education programmes; |
| --- | --- |

2.

develop and promote consumer education programmes;

| 3. | carry out tests of products and services and publish the results of such tests; |
| --- | --- |

3.

carry out tests of products and services and publish the results of such tests;

| 4. | publish magazines, research projects, brochures and leaflets; |
| --- | --- |

4.

publish magazines, research projects, brochures and leaflets;

| 5. | run a free consumer advice service and provide free help to consumers in settling their claims, unless the organisation's rules of operation require a fee to be charged for such services; |
| --- | --- |

5.

run a free consumer advice service and provide free help to consumers in settling their claims, unless the organisation's rules of operation require a fee to be charged for such services;

| 6. | participate in standardisation work; |
| --- | --- |

6.

participate in standardisation work;

| 7. | complete assignments on a national level in the field of consumer protection, as commissioned by national and local government bodies; |
| --- | --- |

7.

complete assignments on a national level in the field of consumer protection, as commissioned by national and local government bodies;

| 8. | apply for subsidies from public funds to undertake the assignments specified in point 7 above |
| --- | --- |

8.

apply for subsidies from public funds to undertake the assignments specified in point 7 above

| 2. | Stowarzyszenie Konsumentów Polskich





  ul. Nowowiejska 25 |
| --- | --- |
| PL-00-665 Warszawa |
| Tel. (48-22) 660 52 71 |
| Fax (48-22) 825 68 31 |
| E-mail: consumer@skp.pl |
| http://www.skp.pl/ |

2.

Stowarzyszenie Konsumentów Polskich

ul. Nowowiejska 25

PL-00-665 Warszawa

Tel. (48-22) 660 52 71

Fax (48-22) 825 68 31

E-mail: consumer@skp.pl

http://www.skp.pl/

PORTUGAL

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Associação de Consumidores da Região Autónoma dos Açores |

Name of the entity

Contact details

Purpose

1.

Associação de Consumidores da Região Autónoma dos Açores

Tel. (351) 296 62 97 26

Fax (351) 296 62 97 26

Email:secretariadodeangradoheroismo@acra.pt

consumidores@acra.pt

web site: www.acra.pt

Promote public actions aimed at consumer information, awareness and education; encouraging and preparing consumers to defend their interests.

Conduct studies and issue opinions, processing and publishing them when necessary.

Create a legal advisory service for consumers in accordance with the terms to be defined by the Secretary General.

Undertake or order analyses, tests and other examinations on the quality of products.

Promote various types of meetings to discuss problems that affect Consumers

| 2. | Associação de Consumidores de Portugal |
| --- | --- |

2.

Associação de Consumidores de Portugal

Tel. (351) 239 40 48 40

Fax (351) 239 40 47 38

Email: acop.geral@mail.telepac.pt

Website: http://planeta.clix.pt/acop

Protection of consumers that are its members and consumers in general.

Promote, diffuse and oversee application and respect for the consumer rights recognised under the Constitution and by law.

Study all issues that are of interest to consumers and seek solutions to them

| 3. | Associação de Consumidores de Setúbal |
| --- | --- |

3.

Associação de Consumidores de Setúbal

Tel. (351) 265 23 79 70

Fax (351) 265 23 79 70

Email: acset-setubal@iol.pt

Web-site

Defend consumers in general

ROMANIA

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Asociatia pentru Protectia Consumatorilor din România (APC — România) |

Name of the entity

Contact details

Purpose

1.

Asociatia pentru Protectia Consumatorilor din România (APC — România)

| Bd. N. Bălcescu nr. 32-34, et. 4 |
| --- |
| Cam. 16, sector 1 |
| RO-010055 Bucureşti |
| Tel. 021 311 02 43 |
| Fax 021 315 71 49 |
| E-mail: office@apc-romania.ro |
| Website: www.apc-romania.ro |

Bd. N. Bălcescu nr. 32-34, et. 4

Cam. 16, sector 1

RO-010055 Bucureşti

Tel. 021 311 02 43

Fax 021 315 71 49

E-mail: office@apc-romania.ro

Website: www.apc-romania.ro

Represents consumers and promotes their interests, offers information for consumers and provides education

SLOVENIA

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Društvo za varstvo potrošnikov Maribor |

Name of the entity

Contact details

Purpose

1.

Društvo za varstvo potrošnikov Maribor

| Tel. (386-2) 251 68 83 |
| --- |
| Trubarjeva 3 |
| SLO-2000 Maribor |

Tel. (386-2) 251 68 83

Trubarjeva 3

SLO-2000 Maribor

Non-governmental consumer organisation

According to Articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’

| 2. | Mednarodni inštitut za potrošniške raziskave |
| --- | --- |

2.

Mednarodni inštitut za potrošniške raziskave

| Tel. (386-1) 474 06 00 |
| --- |
| Fax (386-1) 433 33 71 |
| Mipor@zps-zveza.si |
| Frankopanska 5 |
| SLO-1000 Ljubljana |

Tel. (386-1) 474 06 00

Fax (386-1) 433 33 71

Mipor@zps-zveza.si

Frankopanska 5

SLO-1000 Ljubljana

Non-governmental consumer organisation

According to Articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’

| 3. | Obalno združenje potrošnikov Koper |
| --- | --- |

3.

Obalno združenje potrošnikov Koper

| Tel. (386-5) 628 87 50 |
| --- |
| Fax (386-5) 654 08 80 |
| ks_zusterna@siol.net |
| Dolga reber 5 |
| SLO-6000 Koper |

Tel. (386-5) 628 87 50

Fax (386-5) 654 08 80

ks_zusterna@siol.net

Dolga reber 5

SLO-6000 Koper

Non-governmental consumer organisation

According to Articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’

| 4. | Varstvo potrošnikov Celje |
| --- | --- |

4.

Varstvo potrošnikov Celje

| Tel. (386-3) 541 26 05 |
| --- |
| Fax (386-3) 492 35 11 |
| janez.tercek@triera.net |
| Gledališka ul. 2 |
| p.p.297 |
| SLO-3000 Celje |

Tel. (386-3) 541 26 05

Fax (386-3) 492 35 11

janez.tercek@triera.net

Gledališka ul. 2

p.p.297

SLO-3000 Celje

Non-governmental consumer organisation

According to Articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’

| 5. | Zavod za varstvo potrošnikov |
| --- | --- |

5.

Zavod za varstvo potrošnikov

| Tel. (386-1) 256 88 77 |
| --- |
| Fax (386-1) 256 88 77 |
| varstvo.potrosnikov@siol.net |
| Koprska 94 |
| SLO-1000 Koper |

Tel. (386-1) 256 88 77

Fax (386-1) 256 88 77

varstvo.potrosnikov@siol.net

Koprska 94

SLO-1000 Koper

Non-governmental consumer organisation

According to Articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’

| 6. | Združenje potrošnikov Gorenjske Kranj |
| --- | --- |

6.

Združenje potrošnikov Gorenjske Kranj

| Tel. (386-4) 236 25 40 |
| --- |
| andrej.tavcar2@guest.arnes.si |
| Bertoncljeva 23 |
| SLO-4000 Kranj |

Tel. (386-4) 236 25 40

andrej.tavcar2@guest.arnes.si

Bertoncljeva 23

SLO-4000 Kranj

Non-governmental consumer organisation

According to Articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’

| 7. | Združenje potrošnikov Posavja |
| --- | --- |

7.

Združenje potrošnikov Posavja

| Fax (386-7) 814 91 49 |
| --- |
| metod.tekavcic@guest.arnes.si |
| Cesta Krških žrtev 23 |
| SLO- 8270 Krško |

Fax (386-7) 814 91 49

metod.tekavcic@guest.arnes.si

Cesta Krških žrtev 23

SLO- 8270 Krško

Non-governmental consumer organisation

According to Articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’

| 8. | Združenje potrošnikov Pomurja |
| --- | --- |

8.

Združenje potrošnikov Pomurja

| Tel. (386-2) 534 93 90 |
| --- |
| Fax (386-2) 534 93 91 |
| zdr.pot.pom@siol.net |
| Trg zmage 4 |
| SLO-9000 Murska Sobota |

Tel. (386-2) 534 93 90

Fax (386-2) 534 93 91

zdr.pot.pom@siol.net

Trg zmage 4

SLO-9000 Murska Sobota

Non-governmental consumer organisation

According to Articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’

| 9. | Združenje potrošnikov Primorske |
| --- | --- |

9.

Združenje potrošnikov Primorske

| Tel. (386-5) 333 41 43 |
| --- |
| Fax (386-5) 33 46 51 |
| toni.podbrscek@email.si |
| Ur. Gradnikove brigade 33 |
| SLO-5000 Nova Gorica |

Tel. (386-5) 333 41 43

Fax (386-5) 33 46 51

toni.podbrscek@email.si

Ur. Gradnikove brigade 33

SLO-5000 Nova Gorica

Non-governmental consumer organisation

According to Articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’

| 10. | Združenje potrošnikov Zasavja |
| --- | --- |

10.

Združenje potrošnikov Zasavja

| Tel. (386-3) 56 6 90 40 |
| --- |
| Fax (386-3) 56 69 041 |
| tanja.drnovsek@siol.net |
| Cesta zmage 33 |
| SLO-1410 Zagorje ob Savi |

Tel. (386-3) 56 6 90 40

Fax (386-3) 56 69 041

tanja.drnovsek@siol.net

Cesta zmage 33

SLO-1410 Zagorje ob Savi

Non-governmental consumer organisation

According to Articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’

| 11. | Zveza potrošnikov Slovenije — Društvo |
| --- | --- |

11.

Zveza potrošnikov Slovenije — Društvo

| Tel. (386-1) 474 06 00 |
| --- |
| Fax (386-1) 433 33 71 |
| zps@zps-zveza.si |
| Frankopanska 5 |
| SLO-1000 Ljubljana |

Tel. (386-1) 474 06 00

Fax (386-1) 433 33 71

zps@zps-zveza.si

Frankopanska 5

SLO-1000 Ljubljana

Non-governmental consumer organisation

According to Articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’

| 12. | Zveza potrošniških združenj Slovenije |
| --- | --- |

12.

Zveza potrošniških združenj Slovenije

| Tel. (386-2) 534 93 90 |
| --- |
| Fax (386-2) 53 493 91 |
| zdr.pot.pom@siol.net |
| Trg zmage 4 |
| SLO-9000 Murska sobota |

Tel. (386-2) 534 93 90

Fax (386-2) 53 493 91

zdr.pot.pom@siol.net

Trg zmage 4

SLO-9000 Murska sobota

Non-governmental consumer organisation

According to Articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’

| 13. | Gospodarska zbornica Slovenije |
| --- | --- |

13.

Gospodarska zbornica Slovenije

| Tel. (386-1) 589 80 00 |
| --- |
| Fax (386-1) 589 81 00 |
| infolink@gzs.si |
| Dimičeva 13 |
| SLO-1000 Ljubljana |

Tel. (386-1) 589 80 00

Fax (386-1) 589 81 00

infolink@gzs.si

Dimičeva 13

SLO-1000 Ljubljana

Chamber of Commerce of Slovenia

According to Articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’

| 14. | Obrtna zbornica Slovenije |
| --- | --- |

14.

Obrtna zbornica Slovenije

| Tel. (386-1) 583 05 00 |
| --- |
| Fax (386-1) 505 43 73 |
| obrtna.zbornica@ozs.si |
| Celovška 71 |
| SLO-1000 Ljubljana |

Tel. (386-1) 583 05 00

Fax (386-1) 505 43 73

obrtna.zbornica@ozs.si

Celovška 71

SLO-1000 Ljubljana

Chamber of Craft of Slovenia

According to Articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’

SLOVAKIA

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Združenie slovenských spotrebiteľov |

Name of the entity

Contact details

Purpose

1.

Združenie slovenských spotrebiteľov

| Palisády 22, Bratislava |
| --- |
| Tel. (421) 2 54 41 11 48 |
| Fax (421) 2 54 41 11 48 |
| E-mail: zss@zss.sk |
| web: www.isnet.sk/zss |

Palisády 22, Bratislava

Tel. (421) 2 54 41 11 48

Fax (421) 2 54 41 11 48

E-mail: zss@zss.sk

web: www.isnet.sk/zss

Representation of consumers in court. Providing expert consultation. Mediating solutions in disputes between consumers and sellers

| 2. | Ochrana spotrebiteľa Oravy |
| --- | --- |

2.

Ochrana spotrebiteľa Oravy

| Obrancov mieru 2, Dolný Kubín |
| --- |
| Tel. (421) 435 88 61 23 |
| Mob. (421) 907 24 21 11 |
| E-mail: osodk@centrum.sk |

Obrancov mieru 2, Dolný Kubín

Tel. (421) 435 88 61 23

Mob. (421) 907 24 21 11

E-mail: osodk@centrum.sk

Mediating solutions in disputes between consumers and sellers

| 3. | Asociácia užívateľov služieb |
| --- | --- |

3.

Asociácia užívateľov služieb

| Robotnícka 6, Banská Bystrica |
| --- |
| Tel. (421) 484 13 87 08 |
| E-mail: asu@pobox.sk |

Robotnícka 6, Banská Bystrica

Tel. (421) 484 13 87 08

E-mail: asu@pobox.sk

Representation of consumer interests in court

| 4. | Infospot, informačné a spotrebiteľské centrum |
| --- | --- |

4.

Infospot, informačné a spotrebiteľské centrum

| Žabotova 2, Bratislava |
| --- |
| Tel. (421) 252 49 19 11 |
| Mob. (421) 905 25 00 05 |
| E-mail: infospot@vnet.sk |

Žabotova 2, Bratislava

Tel. (421) 252 49 19 11

Mob. (421) 905 25 00 05

E-mail: infospot@vnet.sk

Out of court settlement of consumer disputes, representation in court, representation at the bodies of national administration

| 5. | Spotrebiteľská informačná agentúra |
| --- | --- |

5.

Spotrebiteľská informačná agentúra

| Horný val 24, Žilina |
| --- |
| Tel. (421) 415 62 59 92 |
| Fax (421) 415 00 08 33 |
| E-mail: terc@slovanet.sk |

Horný val 24, Žilina

Tel. (421) 415 62 59 92

Fax (421) 415 00 08 33

E-mail: terc@slovanet.sk

Resolving consumer disputes through out of court settlements; representation of consumers in court

| 6. | Združenie na ochranu práv spotrebiteľov v Poprade |
| --- | --- |

6.

Združenie na ochranu práv spotrebiteľov v Poprade

| Šrobárova 2676/30, Poprad |
| --- |
| Tel. (421) 908 32 74 64 |
| E-mail: ochpp@pobox.sk |

Šrobárova 2676/30, Poprad

Tel. (421) 908 32 74 64

E-mail: ochpp@pobox.sk

Protection of consumer rights at the place of settlement; representation of consumers in court

| 7. | Združenie bratislavských spotrebiteľov |
| --- | --- |

7.

Združenie bratislavských spotrebiteľov

| Stavbárska 60, Bratislava |
| --- |
| Tel. (421) 903 84 72 92 |
| E-mail: zbs@pobox.sk |

Stavbárska 60, Bratislava

Tel. (421) 903 84 72 92

E-mail: zbs@pobox.sk

Representation of consumers and the submission of requests for court orders

| 8. | Združenie občianskej sebaobrany |
| --- | --- |

8.

Združenie občianskej sebaobrany

| Mraziarenská 3, Bratislava |
| --- |
| Tel. (421) 255 41 01 75 |
| Mob. (421) 904 88 32 49 |
| (421) 903 70 34 73 |
| E-mail: sebaobrana@szm.sk |
| web: www.sebaobrana.szm.sk |

Mraziarenská 3, Bratislava

Tel. (421) 255 41 01 75

Mob. (421) 904 88 32 49

(421) 903 70 34 73

E-mail: sebaobrana@szm.sk

web: www.sebaobrana.szm.sk

Representation of consumers in consumer disputes especially for monopoly supply services

| 9. | Asociácia spotrebiteľských subjektov Slovenska |
| --- | --- |

9.

Asociácia spotrebiteľských subjektov Slovenska

| Ul. 17. novembra 14, Stará Ľubovňa |
| --- |
| Tel. (421) 524 32 60 47 |
| Fax (421) 524 32 60 47 |
| E-mail: asociaciask@stonline.sk |
| web: www.spotrebiteliask.sk |

Ul. 17. novembra 14, Stará Ľubovňa

Tel. (421) 524 32 60 47

Fax (421) 524 32 60 47

E-mail: asociaciask@stonline.sk

web: www.spotrebiteliask.sk

Provision of advisory services; help for consumers in court

| 10. | Regionálne združenie spotrebiteľov Regionspot |
| --- | --- |

10.

Regionálne združenie spotrebiteľov Regionspot

| Kapisztoryho 1, Nové Zámky |
| --- |
| Tel. (421) 35 42 32 64 |

Kapisztoryho 1, Nové Zámky

Tel. (421) 35 42 32 64

Provision of advisory services; help for consumers in court

FINLAND

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Kuluttaja-asiamies |

Name of the entity

Contact details

Purpose

1.

Kuluttaja-asiamies

Puh. (358-9) 772 61

Faksi (358-9) 77 26 75 57

Sähköposti: posti@kuluttajavirasto.fi

Internet-sivu: www.kuluttajavirasto.fi

Supervises marketing aimed at consumers and consumer contract conditions.

Also supervises compliance of radio and television advertising with ethical principles and with regulations governing the protection of minors

| 2. | Kuluttajat — Konsumenterna ry |
| --- | --- |

2.

Kuluttajat — Konsumenterna ry

Puh. (358-9) 87 75 01 20

Faksi (358-9) 87 75 01 20

Sähköposti: info@kuluttajat-konsumenterna.fi

Internet-sivu: www.kuluttajat-konsumenterna.fi

Monitors the effectiveness and progress of consumer protection

| 3. | Suomen kuluttajaliitto |
| --- | --- |

3.

Suomen kuluttajaliitto

Puh. (358-9) 454 22 10

Faksi (358-9) 45 42 21 20

Sähköposti: suomen@kuluttajaliitto.fi

Internet-sivu: www.kuluttajaliitto.fi

Monitors consumers' market interests using civil action

| 4. | Kuluttajavirasto |
| --- | --- |

4.

Kuluttajavirasto

Puh. (358-9) 772 61

Faksi (358-9) 77 26 75 57

Sähköposti: posti@kuluttajavirasto.fi

Internet-sivu: www.kuluttajavirasto.fi

Monitors package travel and security for this

| 5. | Rahoitustarkastus |
| --- | --- |

5.

Rahoitustarkastus

Puh. (358-10) 831 51

Faksi (358-10) 831 53 28

Sähköposti: rahoitustarkastus@rahoitustarkastus.fi

Internet-sivu: www.rahoitustarkastus@fi

Supervises consumer credit marketing and contract conditions, together with the consumer ombudsman

| 6. | Lääkelaitos |
| --- | --- |

6.

Lääkelaitos

Puh. (358-9) 47 33 41

Faksi (358-9) 71 44 69

Sähköposti: kirjaamo@nam.fi

Internet-sivu: www.laakelaitos.fi

Supervises advertising of medicines

| 7. | Sosiaali- ja terveydenhuollon tuotevalvontakeskus |
| --- | --- |

7.

Sosiaali- ja terveydenhuollon tuotevalvontakeskus

Puh. (358-9) 396 72 70

Faksi (358-9) 39 67 27 97

Internet-sivu: www.sttv.fi

Supervises tobacco and alcohol advertising

| 8. | Viestintävirasto |
| --- | --- |

8.

Viestintävirasto

Puh. (358-9) 696 61

Faksi (358-9) 696 64 10

Sähköposti: kirjaamo@ficora.fi

Internet-sivu: www.ficora.fi

Monitors television and radio advertising, taking into account:

| — | regulations on ethical principles and the protection of minors which affect advertising and television advertising, |
| --- | --- |

—

regulations on ethical principles and the protection of minors which affect advertising and television advertising,

| — | alcohol and tobacco advertising |
| --- | --- |

—

alcohol and tobacco advertising

| 9. | Vakuutusvalvontavirasto |
| --- | --- |

9.

Vakuutusvalvontavirasto

Puh. (358-9) 415 59 50

Faksi (358-9) 41 55 96 60

Sähköposti: kirjaamo@vakuutusvalvonta.fi

Internet-sivu: www.vakuutusvalvonta.fi

Supervises insurance marketing and the use of insurance conditions

SWEDEN

| Name of the entitiy | Contact details | Purpose |
| --- | --- | --- |
| 1. | Konsumentverket/Konsumentombudsmannen |

Name of the entitiy

Contact details

Purpose

1.

Konsumentverket/Konsumentombudsmannen

Tel. (46) 8 429 05 00

Fax (46) 8 429 89 00

E-mail: konsumentverket@konsumentverket.se

Webbadress: www.konsumentverket.se

The Konsumentverket is the national-level administrative authority for consumer affairs and is tasked with the safeguarding of consumers' interests

UNITED KINGDOM

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Office of Fair Trading (OFT) |

Name of the entity

Contact details

Purpose

1.

Office of Fair Trading (OFT)

| Tel. 0207 211 8000 |
| --- |
| The Office of Fair Trading |
| Fleetbank House |
| 2-6 Salisbury Square |
| London |
| EC4Y 8JX |
| United Kingdom |
| www.oft.gov.uk |
| enquiries@oft.gsi.gov.uk |

Tel. 0207 211 8000

The Office of Fair Trading

Fleetbank House

2-6 Salisbury Square

London

EC4Y 8JX

United Kingdom

www.oft.gov.uk

enquiries@oft.gsi.gov.uk

The purpose of the Office of Fair Trading is to help maximize consumer welfare and to make sure that competition works well in order to make markets more efficient and benefit consumers.

| 2. | The Information Commissioner's office (formerly The Information Commissioner) |
| --- | --- |

2.

The Information Commissioner's office (formerly The Information Commissioner)

The Information Commissioner's office

| Tel. 01625 545 700 |
| --- |
| Fax 01625 524 510 |
| Information Commissioner's Office Wycliffe House |
| Water Lane |
| Wilmslow Cheshire |
| SK9 5AF |
| United Kingdom |
| http://www.informationcommissioner.gov.uk |
| mail@ico.gsi.gov.uk |

Tel. 01625 545 700

Fax 01625 524 510

Information Commissioner's Office Wycliffe House

Water Lane

Wilmslow Cheshire

SK9 5AF

United Kingdom

http://www.informationcommissioner.gov.uk

mail@ico.gsi.gov.uk

The Information Commissioner has a number of specific duties under the Data Protection and Freedom of Information Acts.

| 3. | The Civil Aviation Authority |
| --- | --- |

3.

The Civil Aviation Authority

| Tel. 020 7379 7311 |
| --- |
| Civil Aviation Authority |
| CAA House |
| 45-59 Kingsway |
| London |
| WC2B 6TE |
| United Kingdom |
| http://www.caa.co.uk |

Tel. 020 7379 7311

Civil Aviation Authority

CAA House

45-59 Kingsway

London

WC2B 6TE

United Kingdom

http://www.caa.co.uk

The CAA has several specific functions, including furthering the reasonable interest of users of air transport services and protection against the consequences of failure on the part of air transport organizers.

| 4. | The Office of Gas and Electricity Markets (formerly the Gas and Electricity Markets Authority) |
| --- | --- |

4.

The Office of Gas and Electricity Markets (formerly the Gas and Electricity Markets Authority)

The Office of Gas and Electricity Markets

| Tel. 020 7901 7000 |
| --- |
| Fax 020 7901 7066 |
| Ofgem |
| 9 Millbank |
| London |
| SW1P 3GE |
| United Kingdom |
| http://www.ofgem.gov.uk/ofgem/index.jsp |
| enquiries@energywatch.org.uk |

Tel. 020 7901 7000

Fax 020 7901 7066

Ofgem

9 Millbank

London

SW1P 3GE

United Kingdom

http://www.ofgem.gov.uk/ofgem/index.jsp

enquiries@energywatch.org.uk

The Gas and Electricity Markets Authority is responsible for regulating the gas and electricity markets in Great Britain and protecting the interests of gas and electricity customers.

| 5. | The Office for the Regulation of Electricity and Gas (Northern Ireland) (formerly the Director-General of Electricity Supply for Northern Ireland) |
| --- | --- |

5.

The Office for the Regulation of Electricity and Gas (Northern Ireland) (formerly the Director-General of Electricity Supply for Northern Ireland)

The Office for the Regulation of Electricity and Gas (Northern Ireland)

| Tel. 02890 311575 |
| --- |
| The Office for the Regulation of Electricity and Gas (Northern Ireland) |
| Brookmount Buildings |
| 42 Fountain Street |
| Belfast |
| BT1 5EE |
| United Kingdom |
| http://ofreg.nics.gov.uk/index.html |

Tel. 02890 311575

The Office for the Regulation of Electricity and Gas (Northern Ireland)

Brookmount Buildings

42 Fountain Street

Belfast

BT1 5EE

United Kingdom

http://ofreg.nics.gov.uk/index.html

The Director-General of Electricity Supply for Northern Ireland is responsible for regulating the gas and electricity markets in Northern Ireland and protecting the interests of gas and electricity customers.

| 6. | The Office of Communications |
| --- | --- |

6.

The Office of Communications

| Tel. 0845 456 3000 |
| --- |
| Fax 0845 456 3333 |
| The Office of Communications |
| Riverside House |
| 2a Southwark Bridge Road |
| London |
| SE1 9HA |
| United Kingdom |
| http://www.ofcom.org.uk |
| contact@ofcom.org.uk |

Tel. 0845 456 3000

Fax 0845 456 3333

The Office of Communications

Riverside House

2a Southwark Bridge Road

London

SE1 9HA

United Kingdom

http://www.ofcom.org.uk

contact@ofcom.org.uk

The Office of Communications is the regulator for the UK communications industries, and is responsible for regulating television, radio, telecommunications and wireless communications services.

| 7. | The Office of Water Services (formerly the Director-General of Water Services) |
| --- | --- |

7.

The Office of Water Services (formerly the Director-General of Water Services)

The Office of Water Services

| Tel. 0121 625 1300/1373 |
| --- |
| Fax 0121 625 1400 |
| Office of Water Services |
| Centre City Tower |
| 7 Hill Street |
| Birmingham |
| B5 4UA |
| United Kingdom |
| http://www.ofwat.gov.uk |
| enquiries@ofwat.gsi.gov.uk |

Tel. 0121 625 1300/1373

Fax 0121 625 1400

Office of Water Services

Centre City Tower

7 Hill Street

Birmingham

B5 4UA

United Kingdom

http://www.ofwat.gov.uk

enquiries@ofwat.gsi.gov.uk

The Office of Water Services is the economic regulator of the privatized water industry in England and Wales. It protects consumers' interests on pricing and service standards and adjudicates disputes.

| 8. | The Office of Rail Regulation (formerly the Rail Regulator) |
| --- | --- |

8.

The Office of Rail Regulation (formerly the Rail Regulator)

The Office of Rail Regulation

| Tel. 020 7282 2000 |
| --- |
| Fax 020 7282 2040 |
| The Office of Rail Regulation |
| 1 Waterhouse Square |
| 138-142 Holborn |
| London |
| EC1N 2TQ |
| United Kingdom |
| http://www.rail-reg.gov.uk |

Tel. 020 7282 2000

Fax 020 7282 2040

The Office of Rail Regulation

1 Waterhouse Square

138-142 Holborn

London

EC1N 2TQ

United Kingdom

http://www.rail-reg.gov.uk

Responsible for regulating railways in Great Britain. The office's responsibilities include protecting the interests of users of railway services.

| 9. | Every weights and measures authority in Great Britain |
| --- | --- |

9.

Every weights and measures authority in Great Britain

204 separate organisations. Please contact the Office of Fair Trading in the first instance:

| Tel. 0207 211 8000 |
| --- |
| The Office of Fair Trading |
| Fleetbank House |
| 2-6 Salisbury Square |
| London |
| EC4Y 8JX |
| United Kingdom |
| www.oft.gov.uk |
| enquiries@oft.gsi.gov.uk |

Tel. 0207 211 8000

The Office of Fair Trading

Fleetbank House

2-6 Salisbury Square

London

EC4Y 8JX

United Kingdom

www.oft.gov.uk

enquiries@oft.gsi.gov.uk

Weights and measures authorities are part of local government in Great Britain, enforcing law and regulations governing the sale and supply of goods and services and providing advice for consumers and business.

| 10. | The Department of Enterprise, Trade and Investment in Northern Ireland |
| --- | --- |

10.

The Department of Enterprise, Trade and Investment in Northern Ireland

| Tel. 028 9052 9900 |
| --- |
| Department of Enterprise, Trade and Investment |
| Netherleigh Massey Avenue |
| Belfast |
| BT4 2JP |
| United Kingdom |
| http://www.detini.gov.uk |
| information@detini.gov. |

Tel. 028 9052 9900

Department of Enterprise, Trade and Investment

Netherleigh Massey Avenue

Belfast

BT4 2JP

United Kingdom

http://www.detini.gov.uk

information@detini.gov.

DETINI enforces law and regulations governing the sale and supply of goods and services in Northern Ireland and provides advice for consumers and business

| 11. | The Financial Services Authority |
| --- | --- |

11.

The Financial Services Authority

| Tel. 020 7066 1000 |
| --- |
| Fax 020 7066 1099 |
| The Financial Services Authority |
| 25 The North Colonnade, |
| Canary Wharf, |
| London |
| E14 5HS |
| United Kingdom |
| http://www.fsa.gov.uk |

Tel. 020 7066 1000

Fax 020 7066 1099

The Financial Services Authority

25 The North Colonnade,

Canary Wharf,

London

E14 5HS

United Kingdom

http://www.fsa.gov.uk

The FSA is an independent body that regulates the UK financial services industry. It seeks to maintain confidence in the UK financial system, promote public understanding and secure protection for consumers.

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