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HOME | CRI
	CRI-TAC
	CRITICAL RESPONSE
	ORGANIZATIONAL ASSESSMENT





The U.S. Department of Justice (DOJ) is committed to ensuring that law enforcement agencies across the nation serve all people with fair, equitable, and effective public safety practices. To that end, the Office of Community Oriented Policing Services (COPS Office) offers the **Collaborative Reform Initiative Continuum of Technical Assistance Services** to assist law enforcement agencies and the communities they serve in identifying and implementing organizational improvements and reforms through training, consultation, peer-based learning, analysis, and in-depth assessments.

The COPS Office Collaborative Reform Initiative is structured as a continuum of services offered to law enforcement agencies on a strictly voluntary basis. The three programs along the continuum offer services that range in time and complexity all designed to meet the following goals:

Goal 1

Build trust between police and the communities they serve

Goal 2

Improve fairness, effectiveness, and efficiency in agency operations

Goal 3

Enhance officer safety and wellness

Goal 4

Build agencies’ capacity for organizational learning and self-improvement

Goal 5

Promote community policing practices nationwide




Overview


 

**Collaborative Reform Initiative Technical Assistance Center (CRI-TAC)** offers training and TA on a request-and-deliver basis through a consortium of law enforcement stakeholder associations, subject matter experts (SME), and training providers. These engagements are narrowly scoped and conducted at the pace of the requesting agency.
	The **Critical Response** program offers an intermediate form of technical assistance that includes issue-specific or after action reviews and reports or targeted assistance in the wake of a critical incident. In contrast to Organizational Assessment, this program does not involve on-going implementation and technical assistance in the long term.
	The **Organizational Assessment** program offers a more intensive form of technical assistance, involving in-depth assessments and technical assistance on systemic issues that challenge community trust and confidence. These engagements are the most comprehensive.Although the programs along the continuum are complementary, each serves a distinct level of technical assistance need. Each of the three programs contribute to the prescribed goals by assisting participating law enforcement agencies make small and large-scale improvements and reforms on a proactive, collaborative, and voluntary basis.
 

Continuum of TA Services

Resource Referral
	Conference Support
	Meeting Facilitation
	Training (web-based or in person)
	Mentoring

Executive Consultation
	Peer Exchanges
	Policy Assistance
	Needs Assessment
	Strategic Planning

Facilitated Conversations
	Data Analysis and Bias Audits


Critical Incident After-Action Review
	Issue-Specific Review of Operations

Organizational Assessment
	Produces Findings and Recommendations
	Public Reporting


On-Going Assistance to Implement Improvements

 
COPS Office Technical Assistance: Historical Recap

View recap

2022

	Attorney General Garland announced the revamped Collaborative Reform Initiative. By reestablishing the services of the original Collaborative Reform Initiative and Critical Response program while continuing to sustain technical assistance supported through the CRI-TAC, the COPS Office offers a comprehensive continuum of services to law enforcement agencies nationwide—all under the banner of the COPS Office’s flagship TA program, the Collaborative Reform Initiative.
	
	2017 (December)

	COPS Office established the Collaborative Reform Initiative Technical Assistance Center (CRI-TAC) as a one-stop shop for law enforcement agencies requesting a variety of high quality, tailored training and technical assistance (TA) resources.
	
	2017 (September)

	At the direction of DOJ leadership, the COPS Office ended the Collaborative Reform  and its partner Critical Response program. Upon the closure of the programs, the COPS Office initiated 17 Collaborative Reform sites and 13 Critical Response sites.
	
	2012

	COPS Office established the Critical Response program to provide limited assessments of key processes and procedures, as well as rapid technical assistance such as peer exchanges. The Critical Response program operated in parallel with Collaborative Reform and was designed to provide targeted technical assistance to law enforcement agencies dealing with high profile events, major incidents, or sensitive issues of varying need.
	
	2011

	COPS Office established the Collaborative Reform Initiative to help state and local law enforcement address issues that undermine public trust. This reform model offered an alternative to more adversarial litigation and enforcement actions.
  

Intake Process
 

Law enforcement agencies requesting services under this initiative must be ready to engage fully and establish it as a priority. Law enforcement agencies requesting participation in any Collaborative Reform Initiative program will undergo a standard approach for onboarding.

AGENCY INQUIRY

Law enforcement agencies interested in TA services may submit an initial inquiry to the COPS Office. The request to participate in the program must be voluntary and ultimately come from the law enforcement executive of the agency.
 

Agency-initiated
	Requesting assistance or more information
	Specifying program (i.e., CRI-TAC, Critical Response, Organizational Assessment)

INTAKE

Ensures that the requesting agency, technical assistance provider(s), and the COPS Office are in full agreement on the type of technical assistance being requested, the most appropriate program to meet that agency’s needs, and the mutual expectations amongst all involved parties.
 

Assessing/defending request
	Describing program parameters
	Aligning expectations

PLANNING

Entails the production of a detailed workplan, to include timelines, resources (e.g., information/data needs, staffing), and the approach for conducting technical assistance.
 

Developing work plan
	Identifying resource requirements
	Establishing timelines

TA INITIATION

The delivery of technical assistance marks the completion of agency onboarding and beginning of all work prescribed within the parameters of the specific program.
 

Launching engagement
	Executing work plan

 
Request Assistance
 

To submit a request under the COPS Office Collaborative Reform Initiative Continuum of Technical Assistance Services, please complete the following:

Submit Request for Assistance

If you wish to contact the COPS Office Collaborative Reform Initiative team, please email TechnicalAssistance@usdoj.gov or call the COPS Office Response Center at 1-800-421-6770.

Resources
 

**CRI Fact Sheet**
	**Collaborative Reform Initiative Continuum of Technical Assistance Strategic Framework**Pre-2018 Legacy Sites


The below table highlights sites that the COPS Office has conducted TA efforts with through the previous Collaborative Reform and Critical Response programs before 2018. To see active and closed sites under the revamped Collaborative Reform Initiative program, please visit the Organizational Assessment and Critical Response web pages. All CRI-TAC agencies can be found at the CRI-TAC map.

View sites

Site

Legacy Program

Topic(s)

TA Type(s)

Years Active

Link to Deliverable (if applicable)





Baltimore, MD Police Department

Collaborative Reform

Use of Force
	Investigations
	Complaint Process
	Interactions with the Community
	Community Policing Initiatives

Technical Assistance
	Assessment (Partial Before the Civil Rights Division Opened A Civil Pattern or Practice Investigation)

2014-2015

N/A





Baltimore, MD Police Department

Critical Response

Labor Relations

Facilitated Discussions

2015

N/A





Calexico, CA Police Department

Collaborative Reform

Community Engagement
	Accountability, Oversight, and Transparency
	Internal and External Investigations

Assessment
	Technical Assistance
	Implementation and Monitoring (Partial)

2015-2017

Collaborative Reform Initiative: An Assessment of the Calexico Police Department
	Executive Summary: Recommendations on Advancing Community Policing in the Calexico Police Department (en español)





Chester, PA Police Department

Collaborative Reform

Community Relationships
	Violent Crime
	Data Collection and Analysis
	Training and Professional Development

Technical Assistance
	Assessment (Partial)

2016-2017

N/A





Cleveland, OH Division of Police

Critical Response

Large-Scale Events

Peer-to-Peer Exchanges
	Consultation
	Policy Development

2016

Handling Large, Preplanned Events: Recommendations from Preparations for the 2016 National Political Conventions





Commerce City, CO Police Department

Collaborative Reform

Supervision and Management
	Communication
	Procedural Justice
	Internal Affairs
	Community Policing
	Recruitment, Hiring, Retention, and Promotional Processes
	Response to Calls for Service

Technical Assistance
	Assessment (Partial)

2016-2017

N/A





Dearborn, MI Police Department

Critical Response

Officer-Involved Shootings
	Use of Force
	Community Engagement
	Implicit Bias
	Procedural Justice
	Recruitment and Hiring

Assessment
	Peer-to-Peer Exchanges
	Consultation
	Facilitated Discussions
	Policy Review

2016-2018

Critical Response Technical Assessment Review: Review of the Dearborn Police Department's Policies and Practices Related to Use of Force, Recruiting and Hiring, and Community Partnerships





Detroit, MI Police Department

Critical Response

Crime Reduction
	Youth Engagement
	Private/Public Partnerships

Peer-to-Peer Exchanges
	Consultation

2014-2015

N/A





Fayetteville, NC Police Department

Collaborative Reform

Use of Force
	Deadly Force Investigations
	Community Engagement
	Oversight and Monitoring of Uses of Force, Traffic Stops, and Pedestrian Stops

Technical Assistance
	Assessment
	Implementation and Monitoring (Partial)

2014-2017

Collaborative Reform Initiative: Assessment Report on the Fayetteville Police Department





Ferguson, MO Police Department

Critical Response

Analysis of Stops and Calls for Service
	Community Engagement

Analysis
	Consultation

2014-2015

N/A





Fort Pierce, FL Police Department

Collaborative Reform

Community Trust and Engagement
	Vehicle and Pedestrian Stops
	Use of Force
	Personnel Practices and Training
	Organizational Management
	Partnerships

Technical Assistance
	Assessment (Partial)

2016-2017

N/A





Las Vegas Metropolitan, NV Police Department

Collaborative Reform

Officer-Involved Shootings
	Deadly Force
	Officer Safety

Assessment
	Implementation and Monitoring

2012-2014

Collaborative Reform Model: A Review of Officer-Involved Shootings in the Las Vegas Metropolitan Police Department
	Collaborative Reform Model: Six Month Assessment Report of the Las Vegas Police Department
	Collaborative Reform Model: Final Assessment Report of the Las Vegas Metropolitan Police Department
	Assessment of the Collaborative Reform Initiative in the Las Vegas Metropolitan Police Department: A Catalyst for Change





Memphis, TN Police Department

Collaborative Reform

Community Policing
	Use of Force
	Deadly Force
	Supervision, Accountability, Learning, Remediation, and Discipline

Technical Assistance
	Assessment (Partial)

2016-2017

N/A





Milwaukee, WI Police Department

Collaborative Reform

Recruitment, Hiring, and Personnel Practices
	Community Policing
	Use of Force and Deadly Force
	Citizen Stop and Search Practices
	Supervision, Accountability, Learning, Remediation, and Discipline

Technical Assistance
	Assessment (Partial)

2015-2017

N/A





Minneapolis, MN Police Department

Critical Response

Mass Demonstrations

After Action Review

2016-2017

Maintaining First Amendment Rights and Public Safety in North Minneapolis: An After-Action Assessment of the Police Response to Protests, Demonstrations, and Occupation of the Minneapolis Police Department's Fourth Precinct





New Orleans, LA Police Department Training Academy

Critical Response

Analysis
	Training

Analysis of Training Academy/Training

2014-2015

N/A





Newark, NJ Police Department

Critical Response

Community Policing

Training Development
	Training Delivery

2017-2019

Community Policing – Improving Police Efficacy and Building Trust – Instructor Development Program





North Charleston, SC Police Department

Collaborative Reform

Community Policing
	Use of Force
	Citizen Complaint Process
	Recruitment, Hiring, Promotions, and Personnel Practices
	Impact of Enforcement Operations on Historically Marginalized and Discriminated Against Populations

Technical Assistance
	Assessment (Partial)

2016-2017

N/A





Oglala Sioux Tribe, SD

Critical Response

Community Policing
	Officer Wellness
	Youth Suicides

Consultation
	Strategic Planning
	Training
	Storytelling

2016-2017

Mitakuye Oyasin (We are all Related)





Orlando, FL Police Department

Critical Response

Mass Casualty

After Action Review

2016-2017

Rescue, Response, and Resilience: A Critical Incident Review of the Orlando Public Safety Response to the Attack on the Pulse Nightclub





Pasco, WA Police Department

Critical Response

Community Engagement
	Social Media
	Procedural Justice

Assessment
	Training
	Strategic Planning
	Consultation
	Peer-to-Peer Exchange

2015-2016

Recommendations on Advancing Community Policing in the Pasco Police Department





Philadelphia, PA Police Department

Collaborative Reform

Deadly Force
	Investigations
	Use of Force Review Process

Technical Assistance
	Assessment
	Implementation and Monitoring (Partial)

2013-2015

An Assessment of Deadly Force in the Philadelphia Police Department
	Collaborative Reform Initiative: Six-Month Assessment Report on the Philadelphia Police Department
	Collaborative Reform Initiative: Interim Final Report of the Philadelphia Police Department





Police Response to Protests in Ferguson, MO

Critical Response

Mass Demonstrations

After Action Review

2014-2015

After-Action Assessment of the Police Response to the August 2014 Demonstrations in Ferguson, Missouri





Salinas, CA Police Department

Collaborative Reform

Responsiveness and Deployment of Resources
	Use of Force
	Communication
	Community Trust and Engagement

Technical Assistance
	Assessment
	Implementation and Monitoring (Partial)

2015-2017

Collaborative Reform Initiative: An Assessment of the Salinas Police Department





San Bernardino, CA Police Department

Critical Response

Mass Casualty

After Action Review

2015-2016

Bringing Calm to Chaos: A Critical Incident Review of the San Bernardino Public Safety Response to the December 2, 2015, Terrorist Shooting Incident at the Inland Regional Center





San Diego, CA Police Department

Critical Response

Police Misconduct

Assessment

2014-2015

Critical Response Technical Assessment Review: Police Accountability - Findings and National Implications of an Assessment of the San Diego Police Department





San Francisco, CA Police Department

Collaborative Reform

Use of Force
	Bias
	Community Policing
	Complaint and Disciplinary Processes
	Recruitment, Hiring, and Personnel Practices
	Supervision, Accountability, Learning, Remediation, and Discipline

Technical Assistance
	Assessment
	Implementation and Monitoring (Partial)

2016-2017

Collaborative Reform Initiative: An Assessment of the San Francisco Police Department
	Executive Summary: An Assessment of the San Francisco Police Department
	Executive Summary: An Assessment of the San Francisco Police Department (Cantonese)
	Executive Summary: An Assessment of the San Francisco Police Department (en español)





San Francisco, CA Police Department

Critical Response

Leadership

Peer-to-Peer Exchange

2016

N/A





Seattle, WA Police Department

Critical Response

Data Analysis

Peer-to-Peer Exchanges
	Consultation

2014-2015

N/A





Spokane, WA Police Department

Collaborative Reform

Use of Force

Technical Assistance
	Assessment
	Implementation and Monitoring (Partial)

2013-2017

Collaborative Reform Model: A Review of Use of Force Policies, Processes, and Practices in the Spokane Police Department
	Collaborative Reform Initiative: Six-Month Assessment Report on the Spokane Police Department





St. Anthony Village, MN Police Department

Collaborative Reform

Vehicle and Pedestrian Stops
	Community Policing
	Recruitment, Hiring, and Promotional Practices
	Internal and External Complaints
	Arrest and Traffic Stop Data
	Performance Evaluations
	Agreements with Contract Cities

Technical Assistance
	Assessment (Partial)

2017

N/A





St. Louis County, MO Police Department

Collaborative Reform

Fair and Impartial Policing, Community Engagement, and Partnership Development
	Traffic Stops, Searches, and Frisks
	Protests and Mass Demonstrations
	Communications
	Recruitment, Selection, and Hiring

Technical Assistance
	Assessment
	Implementation and Monitoring (Partial)

2014-2017

Collaborative Reform Initiative: An Assessment of the St. Louis County Police Department





Standing Rock, ND

Critical Response

Mass Demonstrations

Peer-to-Peer Exchanges

2016

N/A





Tampa, FL Police Department

Critical Response

Bike Stops
	Crime Analysis

Assessment
	Data Analysis

2015-2016

An Examination of Racial Disparities in Bicycle Stops and Citations Made by the Tampa Police Department: A Technical Assistance Report





Tompkins County, NY Sheriff's Office

Critical Response

Barricade Incidents

Peer-to-Peer Exchanges
	Consultation
	Facilitated Discussions
	Strategic Planning
	Development of a Community Policing Plan

2015-2016

N/A





Waterloo, IA Police Department

Critical Response

Interactions with Minority Communities

Consultation

2014-2015

N/A



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