## Alert Service Bulletin B787-81205-SB270017-00 FLIGHT CONTROLS - **Primary Flight Control Function - Flight Control Electronics Block Point 2 Software Change**  Issue 001, 18 Sep 2013 B787-81205-SB270017-00 **Publication:**

**BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET** Copyright © 2013 Boeing. Unpublished Work. All rights reserved. Treatment of this data module and its content is governed by contract with Boeing. Rights to use this data module are licensedon a per aircraft basis and such rights may not be transferable. For more information, contact The Boeing Company. Boeing, the Boeing signature, the Boeing symbol, 707, 717, 727, 737, 747, 757, 767, 777, 787, Dreamliner, BBJ, DC-8, DC-9, DC-10, KC-10, KC-46, KDC-10, MD-10, MD-11, MD-80, MD-88, MD-90, P-8, Poseidon and Boeing liveries are all trademarks owned by The Boeing Company; and no trademark license is granted in connection with this document unless provided in writing by Boeing.
**EXPORT CONTROLLED** Export of this technology is controlled under the United States Export Administration Regulations (EAR) (15 CFR 300-774). An export license may be required before it is used for development, production or use by foreign persons from specific countries. The controllerof this data has the individual responsibility to abide by all export laws. ECCN: 9E991
The applicability information below is referenced at the lower left of each page to indicate the page applicability. These references are valid for this print copy only. **PM Applicability (Publication Module applicability)** 787-8 Airplanes. Refer to Data Module SB B787-A-27-00-0017-00A-932A-D, Paragraph 1., Effectivity for the list of affected airplanes.

**B787-81205-SB270017-00 TITLE PAGE**  **Issue 001, 18 Sep 2013 Page 1 of 31**  EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. 2.0 **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**

## Alert Service Bulletin B787-81205-SB270017-00 **Table of Contents** Page Summary.....................................................4 PLANNING INFORMATION ..........................................8 1. Effectivity .............................................8 A. Airplanes ............................................8 B. Spares Affected ........................................9 2. Concurrent Requirements ....................................9 3. Reason . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 4. Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 5. Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 6. Approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 7. Manpower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 8. Weight and Balance Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 9. Electrical Load Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 10. References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 A. Existing Data: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 B. Data Supplied with this Service Bulletin: . . . . . . . . . . . . . . . . . . . . . . . . . . 12 C. Installation Requirement Modules Used in the Preparation of this Service Bulletin: . . . 12 11. Publications Affected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 12. Interchangeability and Intermixability of Parts . . . . . . . . . . . . . . . . . . . . . . . . . 12 13. Software Accomplishment Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 MATERIAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 1. Material - Price and Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 2. Industry Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 3. Parts Necessary for Each Airplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 A. Kits/Parts: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 B. Parts and Materials Supplied by the Operator: . . . . . . . . . . . . . . . . . . . . . . . 21 C. Parts Modified and Reidentified: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 D. Parts Removed and Not Replaced: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 4. Parts Necessary to Change Spares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 5. Special Tooling - Price and Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 6. Special Tooling Necessary to do this Service Bulletin . . . . . . . . . . . . . . . . . . . . . 22 ACCOMPLISHMENT INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 1. GENERAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 2. WORK INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

**B787-81205-SB270017-00 TABLE OF CONTENTS**  **Issue 001, 18 Sep 2013 Page 2 of 31**  EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**

## Alert Service Bulletin B787-81205-SB270017-00 **List of Effective Data Modules**

THIS ALERT SERVICE BULLETIN IS SENT TO THE OPERATORS OF RECORD OF THE AIRPLANES SHOWN IN SB B787-A-27-00-0017-00A-932A-D, PARAGRAPH 1., EFFECTIVITY. IF **Alert:** AN AIRPLANE HAS BEEN LEASED OR SOLD, SEND THIS SERVICE BULLETIN TO THE NEW OPERATOR. IF APPLICABLE SPARES HAVE BEEN SOLD, SEND THIS SERVICE BULLETIN TO THE NEW OWNER. 

## Description **Group 1:** Table 1 List of Effective Data Modules - Alert Service Bulletin B787-81205-SB270017-00 **Issue Date Issue Status**  **Issue Data Module – Information Name**  2013-09-18 New 001 B787-A-27-00-0017-00A-00SA-D – List of Effective Data Modules 2013-09-18 New 001 B787-A-27-00-0017-00A-931C-D – Summary 2013-09-18 New 001 B787-A-27-00-0017-00A-932A-D – PLANNING INFORMATION 2013-09-18 New 001 B787-A-27-00-0017-00A-934A-D – MATERIAL INFORMATION 2013-09-18 New 001 B787-A-27-00-0017-00A-933A-D – ACCOMPLISHMENT INSTRUCTIONS

**B787-A-27-00-0017-00A-00SA-D Applicable To:**  **Issue 001, 18 Sep 2013 End of data module**  Model 787 See Applicability of this data module **Page 3 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**

## Alert Service Bulletin B787-81205-SB270017-00 **Summary**

THIS ALERT SERVICE BULLETIN IS SENT TO THE OPERATORS OF RECORD OF THE AIRPLANES SHOWN IN SB B787-A-27-00-0017-00A-932A-D, PARAGRAPH 1., EFFECTIVITY. IF **Alert:** AN AIRPLANE HAS BEEN LEASED OR SOLD, SEND THIS SERVICE BULLETIN TO THE NEW OPERATOR. IF APPLICABLE SPARES HAVE BEEN SOLD, SEND THIS SERVICE BULLETIN TO THE NEW OWNER.



## References **Title Reference**  Concurrent Requirements SB B787-A-27-00-0017-00A-932A-D Issue 001, Paragraph 2. Spares Affected SB B787-A-27-00-0017-00A-932A-D Issue 001, Paragraph 1.B. Compliance SB B787-A-27-00-0017-00A-932A-D Issue 001, Paragraph 5. Weight and Balance Changes SB B787-A-27-00-0017-00A-932A-D Issue 001, Paragraph 8. Electrical Load Data SB B787-A-27-00-0017-00A-932A-D Issue 001, Paragraph 9. Publications Affected SB B787-A-27-00-0017-00A-932A-D Issue 001, Paragraph 11. Kits/Parts SB B787-A-27-00-0017-00A-934A-D Issue 001, Paragraph 3.A. Parts and Materials Supplied by the Operator SB B787-A-27-00-0017-00A-934A-D Issue 001, Paragraph 3.B. Special Tooling Necessary to do this Service Bulletin SB B787-A-27-00-0017-00A-934A-D Issue 001, Paragraph 6. Effectivity SB B787-A-27-00-0017-00A-932A-D Issue 001, Paragraph 1. Industry Support Information SB B787-A-27-00-0017-00A-934A-D Issue 001, Paragraph 2.

**B787-A-27-00-0017-00A-931C-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 4 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**

### Title **Reference** Manpower SB B787-A-27-00-0017-00A-932A-D Issue 001, Paragraph 7. Material - Price and Availability SB B787-A-27-00-0017-00A-934A-D Issue 001, Paragraph 1. 

## Description **Group 1: 1. CONCURRENT REQUIREMENTS**  Refer to data module SB B787-A-27-00-0017-00A-932A-D, Paragraph 2., Concurrent Requirements. **2. BACKGROUND** Accomplishment of this service bulletin will make sure that the new Flight Control Module (FCM) OperationalProgram Software (OPS), FCM Loadable Diagnostic Information (LDI) Database (DB) and Central Maintenance Computer Function (CMCF) LDI DB correct deficiencies in the control law and maintenance areas which could result in loss of controllability of the airplane. – Mandatory corrections to in-flight performance issues such as Nose-down Pitch Control with MLA Active, Flap Freewheeling Skew Monitor (defeated by snow/slush procedure), EICAS alert for single spoiler failure and Extension of Elevator Bias for icing to include Flaps 20. – FCE Maintenance issues such as Missing or losing Maintenance Messages leading to uncorrelated FDEs, MEL dispatch limitations, False test pass for Mode Control Panel (MCP) and Wing Lock Gap issues. – Improved FCE maintenance operations, including removing additional procedures and workarounds for Stab System, Spoiler System and Spoiler Rig initiated tests. – Correct loss of maintenance messages leading to uncorrelated flight deck effects and in-service issues discovered. – Software change to reduce FCM failures due to flash memory single-event upset (SEU). – Changes made to bias the spoiler panels up slightly during engine starts and low speed taxi to avoid incorrect Spoiler Trailing Edge Contact Fault indications that may result in dispatch delays. – Software change to eliminate erroneous FLAPS DRIVE caution EICAS message and subsequent high speed landing, caused by FCM resets under certain flight conditions. – Maintenance changes also resulted in associated CMCF 45 LDI change.

If the changes in this service bulletin are not done, operators may experience above mentioned safety issues and additional maintenance work. This service bulletin provides instructions to install new FCE OPS, FCE LDI DB and CMCF LDI DB software to improve in-service operations.

**B787-A-27-00-0017-00A-931C-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 5 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**Boeing Service Related Problems (SRP) 787 SRP-27-0223, 787 SRP-27-0229, 787 SRP-27-0231 and 787 SRP-27-0240 are related to this service bulletin.This table is provided to operators for planning purposes only. Refer to the applicable sections for more information. Table 1 **Data Module Reference Affected**  **Planning Data** SB B787-A-27-00-0017-00A-932A-D, Paragraph 1.B., Spares Affected No Spares Affected
SB B787-A-27-00-0017-00A-932A-D, Paragraph 5., Compliance No AD Related SB B787-A-27-00-0017-00A-932A-D, Paragraph 8., Weight and Balance Changes No Weight and Balance Changed
SB B787-A-27-00-0017-00A-932A-D, Paragraph 9., Electrical Load Data No Electrical Load Changed
SB B787-A-27-00-0017-00A-932A-D, Paragraph 11., Publications Affected Yes Publications Affected
SB B787-A-27-00-0017-00A-932A-D, Paragraph 11., Publications Affected Yes Airplane Flight Operations Affected (Flight CrewOperations Manual and/or FAA Approved Airplane Flight Manual) SB B787-A-27-00-0017-00A-934A-D, Paragraph 3.A., Kits/Parts Yes Kits/Parts Required
SB B787-A-27-00-0017-00A-934A-D, Paragraph3.B., Parts and Materials Supplied by the Operator No Operator Supplied Parts/Material

SB B787-A-27-00-0017-00A-934A-D, Paragraph 6., Special Tooling Necessary to do this Service Bulletin No Special Tooling Required

**3. ACTION** (CN-AA37514C) Use the Onboard Data Load Function (ODLF) to install new Flight Control Module (FCM) Operational Program Software (OPS), FCM Loadable Diagnostic Information (LDI) Database (DB) and Central Maintenance Computer Function (CMCF) LDI DB software and do a software configuration check. **4. EFFECTIVITY** 787-8 Airplanes. Refer to Data Module SB B787-A-27-00-0017-00A-932A-D, Paragraph 1., Effectivity for the list of affected airplanes. **5. COMPLIANCE** Boeing recommends that the changes given in this service bulletin be done within 12 months after the Issue 001 date of this service bulletin.

**B787-A-27-00-0017-00A-931C-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 6 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN 6. INDUSTRY SUPPORT INFORMATION**  Boeing warranty remedies are available for airplanes in warranty as of March 6, 2013. Please refer to data module SB B787-A-27-00-0017-00A-934A-D, Paragraph 2., Industry Support Information. The warranty remedies will expire eight years from the original release date of this service bulletin. **7. MANPOWER** Refer to data module SB B787-A-27-00-0017-00A-932A-D, Paragraph 7., Manpower. **8. MATERIAL INFORMATION** Boeing Supplied Parts/Software. Refer to data module SB B787-A-27-00-0017-00A-934A-D, Paragraph 1., Material - Price and Availability.

**B787-A-27-00-0017-00A-931C-D Applicable To:**  **Issue 001, 18 Sep 2013 End of data module**  Model 787 See Applicability of this data module **Page 7 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**

## Alert Service Bulletin B787-81205-SB270017-00 **PLANNING INFORMATION**

THIS ALERT SERVICE BULLETIN IS SENT TO THE OPERATORS OF RECORD OF THE AIRPLANES SHOWN IN PARAGRAPH 1., EFFECTIVITY. IF AN AIRPLANE HAS BEEN LEASED **Alert:** OR SOLD, SEND THIS SERVICE BULLETIN TO THE NEW OPERATOR. IF APPLICABLE SPARES HAVE BEEN SOLD, SEND THIS SERVICE BULLETIN TO THE NEW OWNER.



## References **Title Reference**  AC GENERATION AND BUS CONTROL 787 AMM 24-22-00 CENTRAL MAINTENANCE COMPUTING FUNCTION 787 AMM 45-11-00

ONBOARD DATA LOAD FUNCTION 787 AMM 45-13-00 ONBOARD BOEING ELECTRONIC DISTRIBUTION SYSTEM 787 AMM 46-13-00



## Description **Group 1:**

**1. Effectivity A. Airplanes**  This service bulletin is for the airplanes shown below. An equivalent change is on subsequent production airplanes. Refer to CN-AA37514C and CN-AA38668C for data about this change. Table 1 **DESCRIPTION CONFIGURATION**  **GROUP** 787-8 Airplanes

- 1 787-8 Airplanes with post-BP90 Software and with DCA BP2.5 Software installed 1
787-8 Airplanes with post-BP90 Software and without DCA BP2.5 Software installed 2
787-8 Airplanes with pre-BP90 Software and with DCA BP2.5 Software installed 3
787-8 Airplanes with pre-BP90 Software and without DCA BP2.5 Software installed 4

**B787-A-27-00-0017-00A-932A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 8 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**Airplane Models: 787-8 Table 2 **Group Variable Number**  1 ZA100-ZA105 1 ZA116-ZA122 1 ZA135 1 ZA175-ZA186 1 ZA215 1 ZA232-ZA243 1 ZA260-ZA264 1 ZA270-ZA274 1 ZA285-ZA292 1 ZA317-ZA320 1 ZA380-ZA387 1 ZA430-ZA434 1 ZA445 1 ZA450-ZA453 1 ZA460-ZA468 1 ZA506-ZA514 1 ZA536-ZA540 1 ZA561-ZA563 1 ZA576-ZA577 **B. Spares Affected** None. **2. Concurrent Requirements** The service bulletin listed below must be done before this service bulletin. **Group 1, Configuration 2:** Table 3 **Description Service Bulletin**  **Company** INDICATING/RECORDING SYSTEMS - Primary Display System - Display and Crew Alerting Operational Program Software Block Point 2.5 Change for Post and Pre Block Point 90 Airplanes SB B787-81205-SB310005-00 Issue 001 Boeing

**B787-A-27-00-0017-00A-932A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 9 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN Group 1:**  **3. Reason** Accomplishment of this service bulletin will make sure that the new Flight Control Module (FCM) OperationalProgram Software (OPS), FCM Loadable Diagnostic Information (LDI) Database (DB) and Central Maintenance Computer Function (CMCF) LDI DB correct deficiencies in the control law and maintenance areas which could result in loss of controllability of the airplane. – Mandatory corrections to in-flight performance issues such as Nose-down Pitch Control with MLA Active, Flap Freewheeling Skew Monitor (defeated by snow/slush procedure), EICAS alert for single spoiler failure and Extension of Elevator Bias for icing to include Flaps 20. – FCE Maintenance issues such as Missing or losing Maintenance Messages leading to uncorrelated FDEs, MEL dispatch limitations, False test pass for Mode Control Panel (MCP) and Wing Lock Gap issues. – Improved FCE maintenance operations, including removing additional procedures and workarounds for Stab System, Spoiler System and Spoiler Rig initiated tests. – Correct loss of maintenance messages leading to uncorrelated flight deck effects and in-service issues discovered. – Software change to reduce FCM failures due to flash memory single-event upset (SEU). – Changes made to bias the spoiler panels up slightly during engine starts and low speed taxi to avoid incorrect Spoiler Trailing Edge Contact Fault indications that may result in dispatch delays. – Software change to eliminate erroneous FLAPS DRIVE caution EICAS message and subsequent high speed landing, caused by FCM resets under certain flight conditions. – Maintenance changes also resulted in associated CMCF 45 LDI change.

If the changes in this service bulletin are not done, operators may experience above mentioned safety issues and additional maintenance work. This service bulletin provides instructions to install new FCE OPS, FCE LDI DB and CMCF LDI DB software to improve in-service operations. Boeing Service Related Problems (SRP) 787 SRP-27-0223, 787 SRP-27-0229, 787 SRP-27-0231 and 787 SRP-27-0240 are related to this service bulletin. **4. Description** Use the Onboard Data Load Function (ODLF) to install new Flight Control Module (FCM) OperationalProgram Software (OPS), FCM Loadable Diagnostic Information (LDI) Database (DB) and Central Maintenance Computer Function (CMCF) LDI DB software and do a software configuration check. The work in this service bulletin is done in the maintenance zone(s) given below.

**B787-A-27-00-0017-00A-932A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 10 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**Table 4 **Affected Maintenance Zones Zone**  **Model** 117, 145, 211, 212 787-8 **5. Compliance** Boeing recommends that the change given in this service bulletin be done within 12 months after the Issue 001 date on this service bulletin. **6. Approval** This service bulletin was examined by the Federal Aviation Administration (FAA). The changes specified in this service bulletin comply with the applicable regulations and are FAA approved, as well as EuropeanAviation Safety Agency (EASA)/Joint Aviation Authorities (JAA) approved for all EASA/JAA approved airplanes listed in the service bulletin effectivity. This service bulletin and its approval were based on the airplane in its original Boeing delivery configuration or as modified by other approved Boeing changes. If an airplane has a non-Boeing modification or repair that affects a component or system also affected by this service bulletin, the operator is responsible for obtaining appropriate regulatory agency approval before incorporating this service bulletin. **7. Manpower** The table below shows an estimate of the task hours necessary to do this change for each airplane. This estimate is for direct labor only, done by an experienced crew. Adjust the estimate with operator task hour data if necessary. The estimate does not include lost time. These are some examples of lost time: – Time to adjust to the workplace – Time to schedule the work – Time to inspect the work – Time to cure the materials – Time to make the parts – Time to find the tools

Table 5 **Elapsed Hours Task Hours**  **Number of Per- sons**  **Task**

2.00 2.00 1 Install and Check Software 2.00 2.00 TOTAL FOR EACH AIRPLANE This estimate gives general service bulletin incorporation time. The specific software data transfer times can change the estimate given in the table.

**B787-A-27-00-0017-00A-932A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 11 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**This estimate does not include the task hour data given in the service bulletin in Paragraph 2., Concurrent Requirements. **8. Weight and Balance Changes** None. **9. Electrical Load Data** Not changed. **10. References A. Existing Data:**  1. Change Notice CN-AA37514C, CN-AA38668C 2. Aircraft Maintenance Manual (AMM) 787 AMM 24-22-00, 787 AMM 45-11-00, 787 AMM 45-13- 00, 787 AMM 46-13-00 3. Boeing Service Related Problem (SRP) 787 SRP-27-0223, 787 SRP-27-0229, 787 SRP-27-0231, 787 SRP-27-0240 4. Boeing Service Bulletin B787-81205-SB310005-00, B787-81205-SB310006-00 5. Maintenance Tip (MTIP) 787 MT 27-005 **B. Data Supplied with this Service Bulletin:** None. **C. Installation Requirement Modules Used in the Preparation of this Service Bulletin:** None. **11. Publications Affected** Table 6 **Chapter-Section Publication**  FCOM - D615Z003 *[1] 787 Flight Crew Operations Manual
ZA9-09 787 Illustrated Parts Data *[1] Allows deletion of FCOM Bulletins titled, Nuisance SPOILERS Message During Engine Start. Damage Tolerance Based Structural Inspections: Boeing has evaluated the repairs and/or changes in this service bulletin for effects on Fatigue Critical Structure (FCS) and for changes to Damage Tolerance Inspections (DTI) required in the Maintenance Program. This service bulletin does not affect FCS, therefore DTIs are not necessary. **12. Interchangeability and Intermixability of Parts** Accomplishment of this service bulletin does not affect interchangeability or intermixability of parts.

**B787-A-27-00-0017-00A-932A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 12 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN 13. Software Accomplishment Summary**  1. System affected by this change: Flight Controls and Central Maintenance Computer Functions 2. Software changes which affect operational procedures: FCM OPS BP2.0 3. Other software improvements: None

**B787-A-27-00-0017-00A-932A-D Applicable To:**  **Issue 001, 18 Sep 2013 End of data module**  Model 787 See Applicability of this data module **Page 13 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**

## Alert Service Bulletin B787-81205-SB270017-00 **MATERIAL INFORMATION**

THIS ALERT SERVICE BULLETIN IS SENT TO THE OPERATORS OF RECORD OF THE AIRPLANES SHOWN IN SB B787-A-27-00-0017-00A-932A-D, PARAGRAPH 1., EFFECTIVITY. IF **Alert:** AN AIRPLANE HAS BEEN LEASED OR SOLD, SEND THIS SERVICE BULLETIN TO THE NEW OPERATOR. IF APPLICABLE SPARES HAVE BEEN SOLD, SEND THIS SERVICE BULLETIN TO THE NEW OWNER.



## References **Title Reference**  Concurrent Requirements SB B787-A-27-00-0017-00A-932A-D Issue 001, Paragraph 2. References SB B787-A-27-00-0017-00A-932A-D Issue 001, Paragraph 10. 

## Description **Group 1: 1. Material - Price and Availability**  Boeing can supply the parts/software shown in Paragraph 3., Parts Necessary for Each Airplane. Operators are encouraged to share schedule requirements with Boeing for incorporation of the service bulletin. The parts/software are subject to the terms and conditions of the Boeing standard purchase order acknowledgment. Prices are in United States Dollars. Terms: Net 30 days. Reference this service bulletin and submit your purchase order by one of these methods: 1. Order on-line via ATA Spec 2000 or The Boeing PART Page 2. Fax to (206) 662-7145 REFER TO THE BOEING PART PAGE ON MYBOEINGFLEET.COM OR CONTACT FIRST RESPONDER AT FR@BOEING.COM FOR THE LATEST REORDER LEAD TIME (ROLT) AND PRICE INFORMATION.

**B787-A-27-00-0017-00A-934A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 14 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN Group 1, Configuration 1-2:**  Table 1 **Unit Price as of the Issue 001 date**  **of this Service Bulletin (US Dol**  **lars) ROLT as of**  **the Issue 001 date of**  **this Service Bulletin (Cal**  **endar Days) Name**  **Part Number**

$210.00 *[2] 27 FCM OPS HNP5F-AL01-5011 *[1] $210.00 27 FCM LDI DB HNP5F-AD09-5011*[1] $210.00 45 LDI DB BCG4A-45LD-0014*[1] *[3] *[1] Reference part numbers HNP5FAL01-5011, HNP5FAD09-5011 and BCG4A45LD0014 for ordering purposes. *[2] Refer to the Boeing Part Page on MYBOEINGFLEET.COM or contact First Responder at FR@BOEING.COM for the Reorder Lead Time (ROLT). *[3] For configuration 2, existing part number BCG4C-45LD-0012 is installed per Boeing Service Bulletin SB B787- 81205-SB310005-00. **Group 1, Configuration 3:** Table 2 **Unit Price as of the Issue 001 date**  **of this Service Bulletin (US Dol**  **lars) ROLT as of**  **the Issue 001 date of**  **this Service Bulletin (Cal**  **endar Days) Name**  **Part Number**

$210.00 *[2] 27 FCM OPS HNP5F-AL01-5011 *[1] $210.00 27 FCM LDI DB HNP5F-AD09-5011*[1] $210.00 45 LDI DB BCG4B-45LD-0015*[1] *[1] Reference part numbers HNP5FAL01-5011, HNP5FAD09-5011 and BCG4B45LD0015 for ordering purposes. *[2] Refer to the Boeing Part Page on MYBOEINGFLEET.COM or contact First Responder at FR@BOEING.COM for the Reorder Lead Time (ROLT).

**B787-A-27-00-0017-00A-934A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 15 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN Group 1, Configuration 4:**  Table 3 **Unit Price as of the Issue 001 date**  **of this Service Bulletin (US Dol**  **lars) ROLT as of**  **the Issue 001 date of**  **this Service Bulletin (Cal**  **endar Days) Name**  **Part Number**

$210.00 *[2] 27 FCM OPS HNP5F-AL01-5011 *[1] $210.00 27 FCM LDI DB HNP5F-AD09-5011*[1] $210.00 45 LDI DB BCG48-45LD-0016*[1] *[1] Reference part numbers HNP5FAL01-5011, HNP5FAD09-5011 and BCG48-45LD0016 for ordering purposes. *[2] Refer to the Boeing Part Page on MYBOEINGFLEET.COM or contact First Responder at FR@BOEING.COM for the Reorder Lead Time (ROLT). **Group 1: 2. Industry Support Information**  Boeing warranty remedies are available for 787-8 airplanes in warranty as of March 6, 2013. For task hour and material reimbursement for airplanes in warranty as of that date, send a warranty claim to Boeing Warranty & Product Assurance Contracts. The warranty remedies will expire eight years from the original release date of this service bulletin. **3. Parts Necessary for Each Airplane A. Kits/Parts:**  To get the parts/software shown below, refer to Paragraph 1., Material - Price and Availability. **Group 1, Configuration 1:** Table 4 Loadable Software Attributes **Notes Software Part**  **Nomenclature** ***[1] System Name**  **Software Loca- tion Identifica**  **tion (SLID) Data Load Desti**  **nation*****[1] Part Number** 

*[2] *[3] *[4] *[5] *[6] 27 FCM OPS Flight Controls LS1731825 FCM-L HNP5F-AL01- 5011 LS1521993 FCM-C LS1071950 FCM-R *[3] *[4] *[2] *[7] *[5] *[6] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2

**B787-A-27-00-0017-00A-934A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 16 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**Table 4 Loadable Software Attributes **Notes Software Part**  **Nomenclature** ***[1] System Name**  **Software Loca- tion Identifica**  **tion (SLID) Data Load Desti**  **nation*****[1] Part Number** 

*[8] *[3] *[4] *[5] *[6] 27 FCM LDI DB Flight Controls LS1731825 FCM-L HNP5F-AD09- 5011 LS1521993 FCM-C LS1071950 FCM-R *[3] *[4] *[8] *[7] *[5] *[6] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2 *[9] *[3] *[4] *[5] 45 LDI DB Central Mainte- nance ComputerFunction (CMCF) LS1696327 CCR GPM-L7 BCG4A-45LD- 0014 LS1267201 CCR GPM-R7 LS1205130 CIS MS FSM-1 LS1455153 CIS MS FSM-2 *[3] *[4] *[9] *[7] *[5] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2 *[1] Definitions - CCR: Common Computing Resource; CIS: Crew Information System; DB: Database; FCM: Flight Control Module; FSM: File Server Module; GPM: General Processing Module; LDI: Loadable Diagnostic Information; MS: Maintenance System; MSD: Mass Storage Device; OPS: Operational Program Software. *[2] This part number replaces part number HNP5E-AL01-5010. *[3] This software part number is used in production. *[4] Do not install previous versions of this software after installation of the new software part number. *[5] Boeing provided loadable software. *[6] Initial load of 27 FCM OPS and 27 FCM LDI DB requires reload of 27 FCM ADRF DB part number HNP22-AD0E-5001 from MSD. *[7] Software loaded to MSD-1 and MSD-2, as applicable, is provided for reference only. Boeing recommends that operators loadthe software to the MSD(s) so that it is available if the software should become necessary, such as due to an unplanned component change. However, installation is not required. *[8] This part number replaces part number HNP5E-AD09-5010. *[9] This part number replaces part number BCG4C-45LD-0012.

**B787-A-27-00-0017-00A-934A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 17 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN Group 1, Configuration 2:**  Table 5 Loadable Software Attributes **Notes Software Part**  **Nomenclature** ***[1] System Name**  **Software Loca- tion Identifica**  **tion (SLID) Data Load Desti**  **nation*****[1] Part Number** 

*[2] *[3] *[4] *[5] *[6] 27 FCM OPS Flight Controls LS1731825 FCM-L HNP5F-AL01- 5011 LS1521993 FCM-C LS1071950 FCM-R *[3] *[4] *[2] *[7] *[5] *[6] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2 *[8] *[3] *[4] *[5] *[6] 27 FCM LDI DB Flight Controls LS1731825 FCM-L HNP5F-AD09- 5011 LS1521993 FCM-C LS1071950 FCM-R *[3] *[4] *[8] *[7] *[5] *[6] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2 *[3] *[4] *[9] *[5] 45 LDI DB Central Mainte- nance ComputerFunction (CMCF) LS1696327 CCR GPM-L7 BCG4A-45LD- 0014 LS1267201 CCR GPM-R7 LS1205130 CIS MS FSM-1 LS1455153 CIS MS FSM-2 *[3] *[4] *[7] *[5] *[9] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2 *[1] Definitions - CCR: Common Computing Resource; CIS: Crew Information System; DB: Database; FCM: Flight Control Module; FSM: File Server Module; GPM: General Processing Module; LDI: Loadable Diagnostic Information; MS: Maintenance System; MSD: Mass Storage Device; OPS: Operational Program Software. *[2] This part number replaces part number HNP5E-AL01-5010. *[3] This software part number is used in production. *[4] Do not install previous versions of this software after installation of the new software part number. *[5] Boeing provided loadable software. *[6] Initial load of 27 FCM OPS and 27 FCM LDI DB requires reload of 27 FCM ADRF DB part number HNP22-AD0E-5001 from MSD. *[7] Software loaded to MSD-1 and MSD-2, as applicable, is provided for reference only. Boeing recommends that operators loadthe software to the MSD(s) so that it is available if the software should become necessary, such as due to an unplanned component change. However, installation is not required. *[8] This part number replaces part number HNP5E-AD09-5010.

**B787-A-27-00-0017-00A-934A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 18 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**Table 5 Loadable Software Attributes **Notes Software Part**  **Nomenclature** ***[1] System Name**  **Software Loca- tion Identifica**  **tion (SLID) Data Load Desti**  **nation*****[1] Part Number** 

*[9] This part number replaces part number BCG4C-45LD-0012, installed per Boeing Service Bulletin B787-81205-SB310005-00. Refer to SB B787-A-27-00-0017-00A-932A-D, Paragraph 2., Concurrent Requirements. **Group 1, Configuration 3:** Table 6 Loadable Software Attributes **Notes Software Part**  **Nomenclature** ***[1] System Name**  **Software Loca- tion Identifica**  **tion (SLID) Data Load Desti**  **nation*****[1] Part Number** 

*[2] *[3] *[4] *[5] *[6] 27 FCM OPS Flight Controls LS1731825 FCM-L HNP5F-AL01- 5011 LS1521993 FCM-C LS1071950 FCM-R *[3] *[4] *[2] *[7] *[5] *[6] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2 *[8] *[3] *[4] *[5] *[6] 27 FCM LDI DB Flight Controls LS1731825 FCM-L HNP5F-AD09- 5011 LS1521993 FCM-C LS1071950 FCM-R *[3] *[4] *[8] *[7] *[5] *[6] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2 *[4] *[9] *[5] 45 LDI DB Central Mainte- nance ComputerFunction (CMCF) LS1696327 CCR GPM-L7 BCG4B-45LD- 0015 LS1267201 CCR GPM-R7 LS1205130 CIS MS FSM-1 LS1455153 CIS MS FSM-2 *[4] *[7] *[9] *[5] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2 *[1] Definitions - CCR: Common Computing Resource; CIS: Crew Information System; DB: Database; FCM: Flight Control Module; FSM: File Server Module; GPM: General Processing Module; LDI: Loadable Diagnostic Information; MS: Maintenance System; MSD: Mass Storage Device; OPS: Operational Program Software. *[2] This part number replaces part number HNP5E-AL01-5010. *[3] This software part number is used in production.

**B787-A-27-00-0017-00A-934A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 19 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**Table 6 Loadable Software Attributes **Notes Software Part**  **Nomenclature** ***[1] System Name**  **Software Loca- tion Identifica**  **tion (SLID) Data Load Desti**  **nation*****[1] Part Number** 

*[4] Do not install previous versions of this software after installation of the new software part number. *[5] Boeing provided loadable software. *[6] Initial load of 27 FCM OPS and 27 FCM LDI DB requires reload of 27 FCM ADRF DB part number HNP22-AD0E-5001 from MSD. *[7] Software loaded to MSD-1 and MSD-2, as applicable, is provided for reference only. Boeing recommends that operators loadthe software to the MSD(s) so that it is available if the software should become necessary, such as due to an unplanned component change. However, installation is not required. *[8] This part number replaces part number HNP5E-AD09-5010. *[9] This part number replaces part number BCG4D-45LD-0013. Refer to Boeing Service Bulletin B787-81205-SB310006-00. **Group 1, Configuration 4:** Table 7 Loadable Software Attributes **Notes Software Part**  **Nomenclature** ***[1] System Name**  **Software Loca- tion Identifica**  **tion (SLID) Data Load Desti**  **nation*****[1] Part Number** 

*[2] *[3] *[4] *[5] *[6] 27 FCM OPS Flight Controls LS1731825 FCM-L HNP5F-AL01- 5011 LS1521993 FCM-C LS1071950 FCM-R *[3] *[4] *[2] *[7] *[5] *[6] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2 *[8] *[3] *[4] *[5] *[6] 27 FCM LDI DB Flight Controls LS1731825 FCM-L HNP5F-AD09- 5011 LS1521993 FCM-C LS1071950 FCM-R *[3] *[4] *[8] *[7] *[5] *[6] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2

**B787-A-27-00-0017-00A-934A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 20 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**Table 7 Loadable Software Attributes **Notes Software Part**  **Nomenclature** ***[1] System Name**  **Software Loca- tion Identifica**  **tion (SLID) Data Load Desti**  **nation*****[1] Part Number** 

*[9] *[4] *[5] 45 LDI DB Central Mainte- nance ComputerFunction (CMCF) LS1696327 CCR GPM-L7 BCG48-45LD- 0016 LS1267201 CCR GPM-R7 LS1205130 CIS MS FSM-1 LS1455153 CIS MS FSM-2 *[4] *[9] *[7] *[5] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2 *[1] Definitions - CCR: Common Computing Resource; CIS: Crew Information System; DB: Database; FCM: Flight Control Module; FSM: File Server Module; GPM: General Processing Module; LDI: Loadable Diagnostic Information; MS: Maintenance System; MSD: Mass Storage Device; OPS: Operational Program Software. *[2] This part number replaces part number HNP5E-AL01-5010. *[3] This software part number is used in production. *[4] Do not install previous versions of this software after installation of the new software part number. *[5] Boeing provided loadable software. *[6] Initial load of 27 FCM OPS and 27 FCM LDI DB requires reload of 27 FCM ADRF DB part number HNP22-AD0E-5001 from MSD. *[7] Software loaded to MSD-1 and MSD-2, as applicable, is provided for reference only. Boeing recommends that operators loadthe software to the MSD(s) so that it is available if the software should become necessary, such as due to an unplanned component change. However, installation is not required. *[8] This part number replaces part number HNP5E-AD09-5010. *[9] This part number replaces part number BCG4F-45LD-0011. **Group 1: B. Parts and Materials Supplied by the Operator:**  None. **C. Parts Modified and Reidentified:** None. **D. Parts Removed and Not Replaced:** None. **4. Parts Necessary to Change Spares** None. **5. Special Tooling - Price and Availability** None.

**B787-A-27-00-0017-00A-934A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 21 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN 6. Special Tooling Necessary to do this Service Bulletin**  No special tools or equipment are necessary to do the change in this service bulletin. But, maintenance and overhaul tools in the manuals given in data module SB B787-A-27-00-0017-00A-932A-D, Paragraph 10., References, can be necessary. Examine operator tool supply to make sure all necessary tools are available.

**B787-A-27-00-0017-00A-934A-D Applicable To:**  **Issue 001, 18 Sep 2013 End of data module**  Model 787 See Applicability of this data module **Page 22 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**

## Alert Service Bulletin B787-81205-SB270017-00 **ACCOMPLISHMENT INSTRUCTIONS**

THIS ALERT SERVICE BULLETIN IS SENT TO THE OPERATORS OF RECORD OF THE AIRPLANES SHOWN IN SB B787-A-27-00-0017-00A-932A-D, PARAGRAPH 1., EFFECTIVITY. IF **Alert:** AN AIRPLANE HAS BEEN LEASED OR SOLD, SEND THIS SERVICE BULLETIN TO THE NEW OPERATOR. IF APPLICABLE SPARES HAVE BEEN SOLD, SEND THIS SERVICE BULLETIN TO THE NEW OWNER.



## References **Title Reference**  References SB B787-A-27-00-0017-00A-932A-D Issue 001, Paragraph 10. Concurrent Requirements SB B787-A-27-00-0017-00A-932A-D Issue 001, Paragraph 2. ONBOARD DATA LOAD FUNCTION 787 AMM 45-13-00 ONBOARD BOEING ELECTRONIC DISTRIBUTION SYSTEM 787 AMM 46-13-00

AC GENERATION AND BUS CONTROL 787 AMM 24-22-00 CENTRAL MAINTENANCE COMPUTING FUNCTION 787 AMM 45-11-00

ONBOARD DATA LOAD FUNCTION 787 AMM 45-13-00 ONBOARD BOEING ELECTRONIC DISTRIBUTION SYSTEM 787 AMM 46-13-00



## Procedure **Group 1: 1. GENERAL INFORMATION**  **CAUTION :**  KEEP THE WORK AREA, WIRES AND ELECTRICAL BUNDLES CLEAN OF METAL PARTICLES OR CONTAMINATION WHEN YOU USE TOOLS. UNWANTED MATERIAL, METAL PARTICLES OR CONTAMINATION CAUGHT IN WIRE BUNDLES CAN CAUSE DAMAGE TO THE BUNDLES. DAMAGED WIRE BUNDLES CAN CAUSE SPARKS OR OTHER ELECTRICAL DAMAGE. NOTE: 1. Manual titles are referred to by acronyms. Refer to data module SB B787-A-27-00-0017-00A932A-D, Paragraph 10., References, for definition of the acronyms.

**B787-A-27-00-0017-00A-933A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 23 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**2. Obey all of the warnings and cautions given in the specified manual sections. 3. Unless shown differently, these dimensions and tolerances are used: – Linear dimensions are in inches – Tolerance on linear dimensions, other than rivet and bolt edge margins, is plus or minus 0.03 inch – Tolerance on rivet and bolt edge margin is plus or minus 0.05 inch – Angular tolerance is plus or minus 2 degrees – Hole dimensions for standard solid rivets and fasteners are in SRM Chapter 51 – Torque Values: – Values for structural fasteners are given in 787 Structural Repair Manual, Chapter 51. – Values for airframe maintenance tasks are included in Chapter 20 of 787 Airplane Maintenance Manual (AMM). – Values for electrical maintenance tasks are included in Chapter 20 of Standard Wiring Practices Manual (SWPM).– Values for engine maintenance tasks are included in Chapter 70 of 787 Airplane Maintenance Manual (AMM).– Non-standard torque values for maintenance tasks are included in the applicable installation step.

4. These work instructions refer to procedures included in other Boeing documents. When the words "refer to" are used and the operator has an accepted alternative procedure, the accepted alternative procedure can be used. When the words "in accordance with" are included in the instruction, the procedure in the Boeing document must be used.5. Refer to 787 AMM 45-13-00 for onboard software installation maintenance practices as an accepted procedures. 6. Refer to 787 AMM 46-13-00 for onboard electronic distribution system maintenance practices and operation as an accepted procedure. 7. If it is necessary to remove more parts for access, you can remove those parts. If you can get access without removing identified parts, it is not necessary to remove all of the identified parts. Jacking and shoring limitations must be observed. 8. This service bulletin includes functional test procedures for the systems changed by this servicebulletin. More functional tests can possibly be necessary in accordance with standard maintenance practices because of interruption to other airplane systems. 9. If shading is used, shaded areas in Figures are to separate the non-critical and non-authoritative information from the critical and authoritative information.

**B787-A-27-00-0017-00A-933A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 24 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN 2. WORK INSTRUCTIONS**  A. Supply electrical power to the airplane. Refer to 787 AMM 24-22-00 as an accepted procedure.B. Install each instance of the Loadable Software (LSW) listed in Tables 1, 2, 3 or 4, per applicable configuration, on the airplane using the Onboard Data Load Function (ODLF) and do a software configuration check. Refer to 787 AMM 45-11-00, 787 AMM 45-13-00 and 787 AMM 46-13-00 as accepted procedures. NOTE: During this LSW installation, an invalid message may be displayed when a system configuration report is requested after loading and checking the installation of the LSW. This is the normal configuration of the delivered software and no corrective action is necessary. Refer to 787 Maintenance Tip 787 MT 27-005 for more information. (1) Load 27 FCM OPS, 27 FCM LDI DB and 45 LDI DB to CIS MS FSM MSD-1 and CIS MS FSM MSD-2. Refer to 787 AMM 46-13-00 as accepted procedure. (2) Load 27 FCM OPS, 27 FCM LDI DB, and 27 FCM ADRF DB concurrently to the left FCM on the airplane using the ODLF. Refer to 787 AMM 45-13-00 as accepted procedure. NOTE: One FCM needs to stay out of loader mode in order to provide the interlocks necessary for the On Board Data Loading system to stay in loading mode. (3) Once the data load on the left FCM completes, 27 FCM OPS, 27 FCM LDI DB, and 27 FCM ADRF DB to the right and center FCMs on the airplane using the ODLF. Refer to 787 AMM 45-13-00 as accepted procedure. (4) Complete onboard data load of FCMs by performing a software configuration check of the FCM and dataload history check. NOTE: Dataload history check is to be completed before data load to GPMs, as data will be erased with the LDI load on GPMs L7 and R7. (5) Ensure that the Central Maintenance Computer (CMC) is under control of the right CMC. If not, switch control to right CMC. Refer to 787 AMM 45-11-00 as accepted procedure (6) Load 45 LDI DB to the CCR GPM L7 using the ODLF. Refer to 787 AMM 45-13-00 as accepted procedure. Perform data load history check. NOTE: It is recommended to load GPMs in one cabinet first and when completed the load the GPM in the other cabinet. Loading concurrently can result in CCRs re-sync issue. Dataload (DL) History may be deleted after loading LDIs on GPMs, so the verification of DL history should be done separately for the LDI load on each GPM. (7) Switch CMC control to the left CMC. (8) Load 45 LDI DB to the CCR GPM R7 using the ODLF. Refer to 787 AMM 45-13-00 as accepted procedure.(9) Complete onboard data load for CCR GPM L7 and CCR GPM R7 by performing software configuration check and dataload history check. For software configuration check, view 42 - Left CCR GPMs L5-L8 and verify the Central Maintenance Computer Function (CMCF) LDI software is installed in GPML7 and check 42 - Right CCR GPMs R5-R8 and verify CMCF LDI software is installed in GMP R7.

**B787-A-27-00-0017-00A-933A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 25 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**(10) Load 45 LDI DB to the CIS MS FSM-2 using the ODLF. Refer to 787 AMM 46-13-00 as accepted procedure. (11) Load 45 LDI DB to the CIS MS FSM-1 using the ODLF. Refer to 787 AMM 46-13-00 as accepted procedure. NOTE: Reset will occur, causing loss of maintenance laptop session and ODLF. Reset duration is approximately 10 minutes.(12) Complete onboard data load of CIS MS FSM by performing software configuration check and dataload history check. **Group 1, Configuration 1:** Table 1 Loadable Software Attributes **Notes Software Part**  **Nomenclature** ***[1] System Name**  **Software Loca- tion Identifica**  **tion (SLID) Data Load Desti**  **nation*****[1] Part Number** 

*[2] *[3] *[4] *[5] *[6] 27 FCM OPS Flight Controls LS1731825 FCM-L HNP5F-AL01- 5011 LS1521993 FCM-C LS1071950 FCM-R *[3] *[4] *[2] *[7] *[5] *[6] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2 *[8] *[3] *[4] *[5] *[6] 27 FCM LDI DB Flight Controls LS1731825 FCM-L HNP5F-AD09- 5011 LS1521993 FCM-C LS1071950 FCM-R *[3] *[4] *[8] *[7] *[5] *[6] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2 *[9] *[3] *[4] *[5] 45 LDI DB Central Mainte- nance Computer Function (CMCF) LS1696327 CCR GPM-L7 BCG4A-45LD- 0014 LS1267201 CCR GPM-R7 LS1205130 CIS MS FSM-1 LS1455153 CIS MS FSM-2 *[3] *[4] *[9] *[7] *[5] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2 *[1] Definitions - CCR: Common Computing Resource; CIS: Crew Information System; DB: Database; FCM: Flight Control Module; FSM: File Server Module; GPM: General Processing Module; LDI: Loadable Diagnostic Information; MS: Maintenance System; MSD: Mass Storage Device; OPS: Operational Program Software. *[2] This part number replaces part number HNP5E-AL01-5010. **B787-A-27-00-0017-00A-933A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 26 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**Table 1 Loadable Software Attributes **Notes Software Part**  **Nomenclature** ***[1] System Name**  **Software Loca- tion Identifica**  **tion (SLID) Data Load Desti**  **nation*****[1] Part Number** 

*[3] This software part number is used in production. *[4] Do not install previous versions of this software after installation of the new software part number. *[5] Boeing provided loadable software. *[6] Initial load of 27 FCM OPS and 27 FCM LDI DB requires reload of 27 FCM ADRF DB part number HNP22-AD0E-5001 from MSD. *[7] Software loaded to MSD-1 and MSD-2, as applicable, is provided for reference only. Boeing recommends that operators loadthe software to the MSD(s) so that it is available if the software should become necessary, such as due to an unplanned component change. However, installation is not required. *[8] This part number replaces part number HNP5E-AD09-5010. *[9] This part number replaces part number BCG4C-45LD-0012. **Group 1, Configuration 2:** Table 2 Loadable Software Attributes **Notes Software Part**  **Nomenclature** ***[1] System Name**  **Software Loca- tion Identifica**  **tion (SLID) Data Load Desti**  **nation*****[1] Part Number** 

*[2] *[3] *[4] *[5] *[6] 27 FCM OPS Flight Controls LS1731825 FCM-L HNP5F-AL01- 5011 LS1521993 FCM-C LS1071950 FCM-R *[3] *[4] *[2] *[7] *[5] *[6] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2 *[8] *[3] *[4] *[5] *[6] 27 FCM LDI DB Flight Controls LS1731825 FCM-L HNP5F-AD09- 5011 LS1521993 FCM-C LS1071950 FCM-R *[3] *[4] *[8] *[7] *[5] *[6] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2

**B787-A-27-00-0017-00A-933A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 27 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**Table 2 Loadable Software Attributes **Notes Software Part**  **Nomenclature** ***[1] System Name**  **Software Loca- tion Identifica**  **tion (SLID) Data Load Desti**  **nation*****[1] Part Number** 

*[3] *[4] *[9] *[5] 45 LDI DB Central Mainte- nance Computer Function (CMCF) LS1696327 CCR GPM-L7 BCG4A-45LD- 0014 LS1267201 CCR GPM-R7 LS1205130 CIS MS FSM-1 LS1455153 CIS MS FSM-2 *[3] *[4] *[7] *[5] *[9] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2 *[1] Definitions - CCR: Common Computing Resource; CIS: Crew Information System; DB: Database; FCM: Flight Control Module; FSM: File Server Module; GPM: General Processing Module; LDI: Loadable Diagnostic Information; MS: Maintenance System; MSD: Mass Storage Device; OPS: Operational Program Software. *[2] This part number replaces part number HNP5E-AL01-5010. *[3] This software part number is used in production. *[4] Do not install previous versions of this software after installation of the new software part number. *[5] Boeing provided loadable software. *[6] Initial load of 27 FCM OPS and 27 FCM LDI DB requires reload of 27 FCM ADRF DB part number HNP22-AD0E-5001 from MSD. *[7] Software loaded to MSD-1 and MSD-2, as applicable, is provided for reference only. Boeing recommends that operators loadthe software to the MSD(s) so that it is available if the software should become necessary, such as due to an unplanned component change. However, installation is not required. *[8] This part number replaces part number HNP5E-AD09-5010. *[9] This part number replaces part number BCG4C-45LD-0012, installed per Boeing Service Bulletin B787-81205-SB310005-00. Refer to SB B787-A-27-00-0017-00A-932A-D, Paragraph 2., Concurrent Requirements. **Group 1, Configuration 3:** Table 3 Loadable Software Attributes **Notes Software Part**  **Nomenclature** ***[1] System Name**  **Software Loca- tion Identifica**  **tion (SLID) Data Load Desti**  **nation*****[1] Part Number** 

*[2] *[3] *[4] *[5] *[6] 27 FCM OPS Flight Controls LS1731825 FCM-L HNP5F-AL01- 5011 LS1521993 FCM-C LS1071950 FCM-R *[3] *[4] *[2] *[7] *[5] *[6] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2

**B787-A-27-00-0017-00A-933A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 28 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**Table 3 Loadable Software Attributes **Notes Software Part**  **Nomenclature** ***[1] System Name**  **Software Loca- tion Identifica**  **tion (SLID) Data Load Desti**  **nation*****[1] Part Number** 

*[8] *[3] *[4] *[5] *[6] 27 FCM LDI DB Flight Controls LS1731825 FCM-L HNP5F-AD09- 5011 LS1521993 FCM-C LS1071950 FCM-R *[3] *[4] *[8] *[7] *[5] *[6] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2 *[4] *[9] *[5] 45 LDI DB Central Mainte- nance Computer Function (CMCF) LS1696327 CCR GPM-L7 BCG4B-45LD- 0015 LS1267201 CCR GPM-R7 LS1205130 CIS MS FSM-1 LS1455153 CIS MS FSM-2 *[4] *[7] *[9] *[5] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2 *[1] Definitions - CCR: Common Computing Resource; CIS: Crew Information System; DB: Database; FCM: Flight Control Module; FSM: File Server Module; GPM: General Processing Module; LDI: Loadable Diagnostic Information; MS: Maintenance System; MSD: Mass Storage Device; OPS: Operational Program Software. *[2] This part number replaces part number HNP5E-AL01-5010. *[3] This software part number is used in production. *[4] Do not install previous versions of this software after installation of the new software part number. *[5] Boeing provided loadable software. *[6] Initial load of 27 FCM OPS and 27 FCM LDI DB requires reload of 27 FCM ADRF DB part number HNP22-AD0E-5001 from MSD. *[7] Software loaded to MSD-1 and MSD-2, as applicable, is provided for reference only. Boeing recommends that operators loadthe software to the MSD(s) so that it is available if the software should become necessary, such as due to an unplanned component change. However, installation is not required. *[8] This part number replaces part number HNP5E-AD09-5010.

**B787-A-27-00-0017-00A-933A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 29 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**Table 3 Loadable Software Attributes **Notes Software Part**  **Nomenclature** ***[1] System Name**  **Software Loca- tion Identifica**  **tion (SLID) Data Load Desti**  **nation*****[1] Part Number** 

*[9] This part number replaces part number BCG4D-45LD-0013. Refer to Boeing Service Bulletin B787-81205-SB310006-00. **Group 1, Configuration 4:** Table 4 Loadable Software Attributes **Notes Software Part**  **Nomenclature** ***[1] System Name**  **Software Loca- tion Identifica**  **tion (SLID) Data Load Desti**  **nation*****[1] Part Number** 

*[2] *[3] *[4] *[5] *[6] 27 FCM OPS Flight Controls LS1731825 FCM-L HNP5F-AL01- 5011 LS1521993 FCM-C LS1071950 FCM-R *[3] *[4] *[2] *[7] *[5] *[6] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2 *[8] *[3] *[4] *[5] *[6] 27 FCM LDI DB Flight Controls LS1731825 FCM-L HNP5F-AD09- 5011 LS1521993 FCM-C LS1071950 FCM-R *[3] *[4] *[8] *[7] *[5] *[6] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2 *[9] *[4] *[5] 45 LDI DB Central Mainte- nance Computer Function (CMCF) LS1696327 CCR GPM-L7 BCG48-45LD- 0016 LS1267201 CCR GPM-R7 LS1205130 CIS MS FSM-1 LS1455153 CIS MS FSM-2 *[4] *[9] *[7] *[5] LS1185146 CIS MS FSM MSD-1 LS1765187 CIS MS FSM MSD-2 *[1] Definitions - CCR: Common Computing Resource; CIS: Crew Information System; DB: Database; FCM: Flight Control Module; FSM: File Server Module; GPM: General Processing Module; LDI: Loadable Diagnostic Information; MS: Maintenance System; MSD: Mass Storage Device; OPS: Operational Program Software. *[2] This part number replaces part number HNP5E-AL01-5010. *[3] This software part number is used in production. *[4] Do not install previous versions of this software after installation of the new software part number. *[5] Boeing provided loadable software.

**B787-A-27-00-0017-00A-933A-D Applicable To:**  **Issue 001, 18 Sep 2013** Model 787 See Applicability of this data module **Page 30 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**Table 4 Loadable Software Attributes **Notes Software Part**  **Nomenclature** ***[1] System Name**  **Software Loca- tion Identifica**  **tion (SLID) Data Load Desti**  **nation*****[1] Part Number** 

*[6] Initial load of 27 FCM OPS and 27 FCM LDI DB requires reload of 27 FCM ADRF DB part number HNP22-AD0E-5001 from MSD. *[7] Software loaded to MSD-1 and MSD-2, as applicable, is provided for reference only. Boeing recommends that operators loadthe software to the MSD(s) so that it is available if the software should become necessary, such as due to an unplanned component change. However, installation is not required. *[8] This part number replaces part number HNP5E-AD09-5010. *[9] This part number replaces part number BCG4F-45LD-0011. **Group 1:** C. Put the airplane back to a serviceable condition.

**B787-A-27-00-0017-00A-933A-D Applicable To:**  **Issue 001, 18 Sep 2013 End of data module**  Model 787 See Applicability of this data module **Page 31 of 31** EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details. **B787-81205-SB270017-00 Issue 001, 18 Sep 2013**  **AIRCRAFT SERVICE BULLETIN**