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### **Albany Police Department Increases Public Safety with the LEAD Program**

May 2020 | Volume 13 | Issue 5

*The Albany Police Department partnered with the COPS Office on a FY2016  Microgrant Award to improve public safety through a new approach to mental  health, substance abuse, and poverty-driven contact with law enforcement.*

 The Law Enforcement Assisted Diversion (LEAD) program is a  project of the Albany  (New York) Police Department (APD), designed for pre-arrest diversion of  individuals who commit low-level, non-violent offenses driven by addiction,  mental illness, homelessness, and poverty. Since its launch in April 2016, it  has enrolled more than 200 individuals. The program’s goal is to reorient the  APD’s approach to nonviolent offenders from a ‘War on Drugs’ paradigm to one  focused on improving public safety through reducing criminal behavior, while building  trust within the community and improving quality of life for LEAD  participants.  

##### *A LEAD Success Story*

‘Victor’ had an arrest record of more than 40  pages for petty crimes when he was referred by an Albany police officer to a  LEAD case manager for assessment and initial case planning. Victor disclosed  that he had a three to four bundle (30-40 bag) per day heroin habit as well as  untreated, serious medical issues that had resulted in multiple  hospitalizations. An immediate referral was made for methadone maintenance  therapy and medical care. The case manager also assisted Victor with housing at  a local Single Room Occupancy program. Since his initial diversion, Victor has  had no arrests and has maintained a stable lifestyle. In addition to an  improved quality of life for Victor, community businesses suffer less crime,  cost savings have been achieved through fewer hospitalizations and arrests, and  Albany police officers can focus on other public safety issues. 

 Prior to launching the LEAD Program, community leaders  signed a Memorandum of Understanding and established a permanent Policy  Coordinating Group oversight board, with voluntary membership and consensus  agreement on operations. Leaders from the APD and the offices of the mayor,  county executive, and Albany  County sheriff were committed to the program, ensuring strong  implementation and ongoing support. The APD trained all 342 of its officers in  the LEAD program’s protocols and the principles of harm reduction. Subsequently,  the department engaged in outreach to community businesses and training  presentations to stakeholder groups such as the city council, Albany neighborhood  associations, the Islamic Cultural Center of  the Capital District, and the University  of Albany.

 The LEAD program uses harm reduction-based case management  and proactive engagement to meet the complex needs of program participants. After  their initial diversion and “warm handoff” from officers to a case manager, LEAD  participants are offered an array of services to protect immediate health and  safety, including opioid overdose prevention training and naloxone  distribution. Other short-term psychosocial needs are similarly addressed, such  as shelter, food, and emergency medical care. In addition, peer recovery  coaches assist participants in navigating systems of care and recovery  services. Albany Catholic Charities provides case management services. 

 The LEAD program owes its success to the positive relationships  the APD has created between community members, businesses, and law enforcement.  Through the program’s treatment and support services, participants can become  stable members of the community—a very positive outcome.  

For agencies interested in implementing LEAD or a similar  program, the APD recommends partnering with other service providers and  community groups in order to gain credibility and trust. Speak to as many  community groups as possible in order to have a true feel for what the  community wants; and use officers who can effectively engage with the  community. One best practice the APD has identified is to form a core group of  officers to create the operational protocols to support the program. These core  officers should represent a healthy cross section of the department in title,  seniority, and unit. The group should also be invested and interested in  diversion as an innovative policing method. 

 The APD plans to continue the LEAD program, but  sustainable funding, ideally at the county or even state level, would be  beneficial. The department also hopes to increase program capacity, both in case  management services and street outreach to potential participants. Ideally the  program would also explore various means for program entry without arrest,  perhaps through social contact referrals or community partners. In addition, the  APD hopes to expand the program to county-wide eligibility, allowing any law  enforcement agency within the county to make LEAD diversions. Finally, the  department would like to have an evaluator conduct an outcome study to document  the program success.  

 For more information, please see the LEAD  webpage and brochure.

 Sergeant Benjamin Peterson          Albany Police Department

          Elizabeth Simpson          CP Dispatch Editor Emeritus

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