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# Calibrations

The calibration services of the National Institute of Standards and Technology (NIST) are designed to help the makers and users of precision instruments achieve the highest possible levels of measurement quality and productivity.

-  CUSTOMER SURVEY 
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## Shop for your Calibration Service on the New Storefront

On March 27, 2019, NIST introduced a new online shopping experience to order Calibration services. As NIST is committed to providing high quality products and services, we are sure you will enjoy this new customer experience! To access the new NIST storefront and shop for Calibration Services, click here. To place an order, be sure to check out the New Customer link and information on the storefront homepage and register for an account.

**What if I Need Assistance?**

If you have questions about ordering a measurement service, please email the calibrations [at] nist.gov (Calibrations Group) or call 1-866-NIST-SHOP (or 1-866-647-8746). You may also contact our NIST Calibration Administrators: martin.wilson [at] nist.gov (Martin Wilson) - 301-975-2356, wendy.bailey [at] nist.gov (Wendy Bailey) - 303-497-3842, or john.lomax [at] nist.gov (John Lomax) - 303-229-2242.

## Who Do I Call?

If you have difficulty finding a contact for your measurement service need or you need administrative assistance, please call **1-866-NIST-SHOP (or 1-866-647-8746)**. If you prefer, you can send email to the **calibrations [at] nist.gov (Calibrations Group)**.

## Calibrations Customer Survey

Calibrations Customer Survey Permissions: OMB Control No. 0693-0031 | OMB Expiration Date: August 31, 2024. This collection of information contains Paperwork Reduction Act (PRA) requirements approved by the Office of Management and Budget (OMB). A Federal agency may not conduct or sponsor, and a person is not required to respond to, nor shall a person be subject to a penalty for failure to comply with an information collection subject to the requirements of the Paperwork Reduction Act of 1995 unless the information collection has a currently valid OMB Control Number. The approved OMB Control Number for this information collection is 0693-0031. Without this approval, we could not conduct this survey/information collection. Public reporting for this information collection is estimated to be approximately 15 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the information collection. All responses to this information collection are voluntary/mandatory/required to obtain benefits. Send comments regarding this burden estimate or any other aspect of this information collection, including suggestions for reducing this burden to the National Institute of Standards and Technology, Attn: James Fedchak, 100 Bureau Dr., Gaithersburg MD 20899 or james.fedchak [at] nist.gov (james[dot]fedchak[at]nist[dot]gov).

## Policies

                  - Pro Forma Invoice
                  - Instructions for Domestic Customers
                  - Instructions for Foreign Customers

## Contacts

### Calibration Administrators

                -  Martin L. Wilson  martin.wilson@nist.gov      (301) 975-2356   
                -  John Lomax  john.lomax@nist.gov      (303) 229-2242   
                -  Wendy Bailey  wendy.bailey@nist.gov      (303) 386-2258   

### Shipping and Receiving Coordinator and General Inquiries

                -  Roy W. Dorsey  roy.dorsey@nist.gov      (301) 975-4941   
                -      Calibrations Group    calibrations@nist.gov      (301) 975-5454     

### Associate Director for Measurement Services

                -  James A. Fedchak  james.fedchak@nist.gov      (301) 975-2223   

### HEADQUARTERS

301-975-2000

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