[Federal Register Volume 65, Number 128 (Monday, July 3, 2000)]
[Notices]
[Page 41111]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 00-16710]


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OFFICE OF PERSONNEL MANAGEMENT


Proposed Collection; Comment Request for Review of a Revised 
Information Collection: Federal Employees Health Benefits (FEHB) Open 
Season Express Interactive Voice Response (IVR) System

AGENCY: Office of Personnel Management.

ACTION: Notice.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (Public 
Law 104-13, May 22, 1995), this notice announces that the Office of 
Personnel Management (OPM) intends to submit to the Office of 
Management and Budget a request for review of a revised information 
collection. The FEHB Open Season Express IVR System collects the 
following information from annuitants and survivors: Retirement Claim 
Number (CSA or CSF), Personal Identification Number (PIN), FEHB plan 
code for requesting plan brochures, FEHB plan code for making an 
enrollment change, and dependent information for self and family 
enrollments. Annuitants and survivors may request a copy of the FEHB 
Customer Satisfaction Survey results, cancel or suspend FEHB benefits, 
request payment directly to OPM where FEHB payment is greater than the 
monthly annuity amount, or request a change of address through the IVR 
system.
    Comments are particularly invited on: whether this information is 
necessary for the proper performance of functions of OPM, and whether 
it will have practical utility; whether our estimate of the public 
burden of this collection of information is accurate, and based on 
valid assumptions and methodology; and ways in which we can minimize 
the burden of the collection of information on those who are to 
respond, through the use of appropriate technological collection 
techniques or other forms of information technology.
    Approximately 75,000 requests will be completed annually. Each 
request takes approximately 10 minutes to complete. The annual 
estimated burden is 12,525 hours.
    For copies of this proposal, contact Mary Beth Smith-Toomey on 
(202) 606-8358, or E-mail to <a href="/cdn-cgi/l/email-protection#c9a4abbda6a6a4acb089a6b9a4e7aea6bf"><span class="__cf_email__" data-cfemail="c1aca3b5aeaeaca4b881aeb1acefa6aeb7">[email protected]</span></a>

DATES: Comments on this proposal should be received on or before 
September 1, 2000.

ADDRESSES: Send or deliver comments to--James K. Freiert, Chief, 
Retirement Services Division, Retirement and Insurance Service, U.S. 
Office of Personnel Management 1900 E Street, NW, Room 1312, 
Washington, DC 20415.

For Information Regarding Administrative Coordination--Contact: Donna 
G. Lease, Team Leader, Forms Analysis and Design, Budget and 
Administrative Services Division, (202) 606-0623.

U.S. Office of Personnel Management.
Janice R. Lachance,
Director.
[FR Doc. 00-16710 Filed 6-30-00; 8:45 am]
BILLING CODE 6325-01-U


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