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~ c^oo ^ ^w^S ) ORLAND O B . HANSELMA N iu J

P O BO X 33 7 JOHNSTOWN , PA . 15907-033 7 ~ PHONE : 814-255-217 9 FAX : 814-255-217 9 E-MAIL : orlandoh@floodcity.ne t Mr . Michae l F . Marti n U S Departmen t o f Transportatio n Aprils , 201 0 RE : Ai rServic e t o Joh n Murth a Johnstown-Cambri a Count yAirport , Johnstown , PA . Dea rMr . Martin , I hav e bee n a frequen t busines s travele rcustome rof th e Johnstow n Airpor t sinc e 1987 . Sinc e 2004, 1 hav e bee n travelin g extensivel ydomesticall yan d internationall yfo r business—eac h o f m yapproximat e 24-3 6 annua l flight s originat e fro m thi s convenien t an d cos t effectiv e airport . Severa l year s ag o Dulle s Airpor t wa s properl ychose n a s th e connectin g hu b fo ral l Johnstow n flights . THI S REMAIN S A N EXCELLEN TDECISION . Dulle s i s a moder n airport , easil ynavigated , wit h a n abundanc e o f connectin g flight s an d destinatio n cities , domesti can d international . Custome rcarrie rchoice , a s wel l a s tota l fligh t pricin g offere d b yth e Dulle s connection , i s outstanding . Returnin g t o Pittsburg h o rth e us e o f Clevelan d a s a ne whu b woul d represen t a significan t declin e i n bot h servic e an d connectio n choice , a s wel l a s likel yincreasin g th e tota l fligh t cos t fo rmos t connections . I URG E DO TT O ONL YCONSIDE R CARRIE R OPTION S CONNECTIN G THROUG H DULLES . Th e Colga n Air/Unite d carrie rcurrentl yservicin g Johnstow n ha s bee n th e bes t relationshi p i n m yexperienc e wit h th e Johnstow n Airport . Th e qualit yof th e personne l an d equipmen t i s exemplary . Th e numbe ro f seat s o n eac h plan e i s appropriat e fo rth e market . Whe n makin g schedul e changes , Colga n Ai rha s responsivel ylistene d t o thei r customer s a s evidence d b ythei rsoo n t o b e reinstitutio n o f a n earl ymornin g an d lat e evenin g flight . Th e Unite d partnershi p serve s u s exceedingl ywel l relate d t o connectio n choice , equipmen t quality , o n tim e arriva l rates , expert baggag e handlin g an d convenien t gat e acces s a t Dulles . I STRONL YRECOMMEN D THA TDO TCONTINU E TH E COLGA N AIR/UNITE D SERVICE . Th e requeste d subsid ycanno t an d mus t no t b e th e onl ycriterio n fo rthi s economicall y vita l decision . Tota l seat s servin g th e marke t mus t b e considered ; Colga n ai rpropose s 9 0 seats , th e mos t o f al l proposals . Th e connectin g airpor t mus t b e considered , wit h bot h Clevelan d an d Pittsburg h bein g limite d shell s compare d wit h Dulles . Carrie r experienc e mus t b e a factor ; w e canno t rel yo n unteste d an d unprove n charte rcarrier s suc h a s Sovereig n Ai ran d Charte rAi rfo rou reconomi clifebloo d service . Affiliatio n wit h a respecte d internationa l an d domesti cleadin g airlin e suc h a s Unite d i s a n imperative . Th e absenc e o f in-place , teste d an d prove n ticketin g an d baggag e inter-carrie r

### arrangements i s a non-starte rfo rbusines s travelers suc h as myself ; th e newcomers ,

Charte ran d Sovereign , acknowledg e th e challenge s the yfac e relate d t o thei rlac k o f suc h arrangements an d thei rpromise s "t o wor k o n them " i s littl e comfort . Finall yto o ticke t cost fro m Johnstow n t o th e hu b i s onl yon e consideratio n an d must b e overshadowe d byth e tota l i n cost includin g connections , a facto rfavorin g carriers affiliate d wit h a majo rairlin e suc h as United . Base d upo n myextensive trave l experienc e an d significan t usag e o f th e Johnstow n Airport , I a m convince d that COLGA N AI R i s TH E RIGH TCHOIC E FO R OU R COMMUNITY . Ou rregion , whic h lack s qualityroad s i n an d ou t o f Johnstow n as wel l a s use rfriendl yrai l service , i s dependen t upo n convenien t an d sensibl e ai rservice fo rits economi cvitality . Loca l job s depen d upo n it . Ou rabilit yt o attrac

t ne wresidents int o ou r communit yrelie s upo n it . I t i s no

t a n exaggeratio n t o stat e that lackin g dependabl e ai r service wil l resul t i n geographi cisolatio n an d economi cstagnatio n fo rou rcommunity . No wi s not th e tim e t o b e "penn ywis e an d poun d foolish " no rt o "experimen t recklessly " wit h unprove n newcomers . I a m availabl e an d eage rt o discus s as necessary . Pleas e cal l freel yupo n m e a t anytime . I than k yo u fo ryou rtim e i n readin g an d considerin g myunsolicite d inpu t as yo u deliberat e o n thi s critica l communit ydecision . Wit h m yappreciatio n an d thanks . /s / Orland o B . Hanselma n CC : Mr . Scot

t Voelker , Airpor

t Operation s Directo r