1 

SERVICE SITE AGREEMENT OUTLINE

This outline is a training tool designed to help new AmeriCorps program staff create a service site agreement. It will be most helpful 

when used alongside the Grant Terms and Conditions, AmeriCorps Regulations, and other AmeriCorps-specific guidance. The 

outline is for reference only; it does not contain citations for all AmeriCorps grant or program requirements. Additional information 

on member can be found on AmeriCorps State and National grantee pages on AmeriCorps.gov under Resources – “Manage 

Members”.

Guidance documents referenced in this outline: 

• AC = AmeriCorps State and National Grants Program Specific Terms and Conditions 

Annual General and Program Specific Terms and Conditions can be found on AmeriCorps State and National grantee pages on 

AmeriCorps.gov under Resources – “View Terms and Conditions”. Definition of service site in Section II.F 

The service site agreement describes the relationship between an individual (an AmeriCorps member), the AmeriCorps program, 

and a local placement service site. The site agreement outlines the requirements for each participant in the agreement, defines 

boundaries and deadlines, and includes both time and financial commitments required by the service site. Strong site agreements 

provide clear guidance for all partners in the service program, and they are extremely important program management tools. 

SECTION REQUIREMENTS RECOMMENDATIONS/

BEST PRACTICES

NATIONAL SERVICE 

AFFILIATION AND 

AMERICORPS IDENTITY

• The grantee should 

identify the program 

as an AmeriCorps 

program and 

members as 

AmeriCorps 

members. All 

agreements with 

subrecipients, 

operating sites, or 

service locations, 

related to the 

AmeriCorps program 

must explicitly state 

• Include the AmeriCorps logo in the site agreement to build 

affiliation with the national service network. 
2

that the program is an 

AmeriCorps program 

and AmeriCorps 

members are the 

resource being 

provided. 

INTRODUCTION AND 

PURPOSE OF 

AGREEMENT

• N/A • Define the relationship in language that is consistent with the 

approved AmeriCorps program, national service laws and 

requirements, and AmeriCorps guidance.

SITE NAME AND 

LOCATION

• N/A • Provide the full name and address of the service site.

SITE SUPERVISOR NAME 

AND JOB TITLE

• N/A • Provide the full name and job title of the site supervisor.

AMERICORPS 

PROGRAM MANAGER 

NAME

• N/A • Provide the full name and job title of the AmeriCorps program 

manager.

PROJECT DESCRIPTION • N/A • Include AmeriCorps program mission and description of service 

site’s function within the program.

DUTIES AND 

RESPONSIBILITIES

• N/A • Separate duties and responsibilities by service site and 

AmeriCorps program.

• Include on-going training and technical assistance to be provided 

by the program and AmeriCorps branding/national service 

network affiliation requirements for the service site. 

• Include specific descriptions of site’s role in monitoring and 

evaluating member’s performance, reviewing, and approving 
3

timesheets, etc. if appropriate for the AmeriCorps program 

design. 

• Include site’s role in AmeriCorps member training, on-site 

management, and support (including ensuring adequate work 

space) and required reporting by the site to the AmeriCorps 

program. 

• Include AmeriCorps member’s site supervisor by name and title 

(also include in Signatures section at the end of the site 

agreement).

BENEFITS TO SITE

• N/A• Include tangible and intangible benefits of partnering with the 

AmeriCorps program and working with AmeriCorps members.

DURATION AND 

FINANCIAL 

COMMITMENT

• N/A• Include start and end dates of site agreement and AmeriCorps 

member’s term of service.

• Include site matching costs or other financial contributions to 

support the AmeriCorps member/program, if any, and deadlines 

for submitting financial contributions.

EVALUATION AND 

REPORTING

• N/A• Include dates of completion and format required for AmeriCorps 

member mid-term and final performance evaluations.

• Include dates of completion and format required for program’s 

data collection, performance measurement, and evaluation 

activities.

• Be sure that the program and site reporting schedules will allow 

sufficient time to completely collect, verify, and analyze all data 

prior to submission by the AmeriCorps reporting deadlines (AC 

XI.A).

• Describe specific evaluation or reporting tasks to be completed by 

the site during and after the AmeriCorps member’s term of 

service, if any. 

• For example:“Track impact of AmeriCorps member’s service 

activities and report to program in work plan, program and 

statistical reports, final report, and final impact survey. Participate 

in AmeriCorps program evaluation for three years after 
4

completion of member’s service.”

TERMINATION OF 

AGREEMENT

• N/A • Describe conditions that would lead to termination of the site 

agreement and financial consequences that would occur as a 

result of termination, if any.

• Include a statement that violation of national service laws, 

regulations, or policies will result in termination of the agreement.

COMMUNICATION • N/A • Include expectations of communication with site staff, AmeriCorps 

member(s), and program staff. 

• For example: “Commit to open and regular communications 

between the site, AmeriCorps member, and AmeriCorps program

staff. Agree to address partnership and performance concerns 

immediately and directly.”

COMPLIANCE WITH 

LEGAL REQUIREMENTS

• Insert the list of 

prohibited activities 

(AC V.C).

• Insert the exact and complete list provided in the grant year terms 

and conditions. This list should match the guidance provided in 

AmeriCorps member service agreements, training materials, etc.

• Programs should develop and implement a close monitoring plan 

to ensure that sites and members are adhering to national service 

laws, regulations, and other legal requirements. Also include the 

consequences of failing to comply with all legal requirements.

SIGNATURES • N/A • Include the AmeriCorps Program Director, Service Site Director,

and AmeriCorps Member’s Site Supervisor (if different).

• Include an acknowledgement statement. 

• For example: “I have received, and I understand the Service Site 

orientation packet, site agreement, and related information, which 

includes the AmeriCorps Program Policies and Procedures for 

Service Sites and AmeriCorps Members.”

• Include dates with signatures to verify that the site agreements are 

completed and signed before the AmeriCorps members begin

service at the site.