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Revised August 18, 2021

AmeriCorps VISTA Performance Measures

FY 2022-2025

Contents

AmeriCorps VISTA National Performance Measures Overview........................................................................2

Complete List of VISTA National Performance Measures.................................................................................2

Capacity Building................................................................................................................................................3

Priority Focus Areas............................................................................................................................................3

Economic Opportunity.....................................................................................................................................3

Education.........................................................................................................................................................4

Healthy Futures................................................................................................................................................5

Veterans and Military Families .......................................................................................................................6

Secondary Focus Areas .......................................................................................................................................7

Disaster Services..............................................................................................................................................7

Environmental Stewardship.............................................................................................................................7

Performance Measure Definitions & Notes......................................................................................................8

Capacity Building............................................................................................................................................8

Economic Opportunity...................................................................................................................................10

Education.......................................................................................................................................................12

Healthy Futures..............................................................................................................................................14

Veterans and Military Families .....................................................................................................................16

Disaster Services............................................................................................................................................17

Environmental Stewardship...........................................................................................................................18
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Revised August 18, 2021

AmeriCorps VISTA National Performance Measures Overview 

AmeriCorps VISTA projects have two main conceptual components: (1) to build capacity of projects that 

(2) are intended to help individuals and communities out of poverty. The anti-poverty component is the 

reason resources are awarded to an organization while the capacity building measures are how the antipoverty work is accomplished. 

Applicants for VISTA resources provide information in the form of performance measures to AmeriCorps

about both the capacity building component and the anti-poverty component of their proposed project. 

Applicants enter this performance measure information into the eGrants Performance Measure Module. 

The performance measures entered become the basis for future progress reports if the application is 

approved. The Performance Measures are not designed to act as a comprehensive work plan 

covering each anti-poverty measure undertaken by a project. 

This document provides definitions and data collection protocols for the Performance Measures available 

to AmeriCorps VISTA applicants for both capacity building and anti-poverty programming. 

Capacity Building Information: For each site that will benefit directly from the capacity-building efforts 

of VISTAs, applicants provide information about (1) the capacity goal they hope to reach at the site, (2) 

the number of VISTAs (or Leaders) they are requesting at the site and the focus of their service activities, 

(3) at least one capacity-building output, and (4) at least one capacity-building outcome. They also 

provide information about data collection plans for the capacity-building output and outcomes identified. 

If the application is approved, they will collect and report data for any Capacity-Building Output or 

Outcome selected on future progress reports, in accordance with the definitions and protocols identified 

for the selected measures.

Anti-Poverty Information: Applicants also provide information about how the organization or program 

will ultimately help individuals and communities out of poverty. In addition to identifying a Focus Area 

and Objective, applicants identify: (1) an anti-poverty output; (2) an anti-poverty outcome; and (3) an 

anti-poverty program strategy/intervention. Entering information about data collection plans for selected 

anti-poverty outputs and outcomes is optional. 

Complete List of VISTA National Performance Measures 

These selection rules specify allowable output/outcome pairings for National Performance Measures. 

Applicants must follow these selection rules when using National Performance Measures. Applicants 

may not select any National Performance Measures that may appear in eGrants if they are not present on 

this list. 

Project applicants should select no more than three or four separate key measures in their application. 

Please see the application instructions for additional information about all the application requirements. 
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Capacity Building 

Strategic Plan 

Objective 

Selection Rules Interventions 

Outputs Outcomes (if applicable)* 

Capacity 

Building & 

Leverage

G3-3.4: Number of 

organizations that 

received capacity 

building services 

G3-3.10A: Number of 

organizations that increase their 

efficiency, effectiveness, and/or 

program reach

Volunteer management

Training

Resource development 

Systems development 

Donations Management

G3-3.1A Number of 

Community 

volunteers recruited 

or managed 

G3-3.16A: Dollar 

value of cash or in

kind resources 

leveraged. 

Priority Focus Areas

Economic Opportunity 

Strategic Plan 

Objective 

Selection Rules Interventions 

Outputs Outcomes (if applicable)* 

Financial 

Literacy 

O1A: Number of 

individuals served 

O9: Number of individuals with 

improved financial knowledge 

Financial Literacy 

Education 

Financial Fraud Prevention 

O19A Dollar value of tax returns 

generated 

Tax Preparation 

Housing O1A: Number of 

individuals served 

O11: Number of individuals 

transitioned into safe, healthy, 

affordable housing 

Housing Unit Development 

Housing Unit Repair 

Housing 

Placement/Assistance 

O4: Number of 

housing units 

developed or repaired 

O20: Number of safe, healthy, 

affordable housing units made 

available 

Housing Unit Development 

Housing Unit Repair 

Employment O1A: Number of 

individuals served 

O10: Number of individuals 

who secure employment 

Job Training 

Job Placement 

GED Education 

O21: Number of individuals 

with improved job readiness 

Other Adult Education 
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Education 

Strategic Plan 

Objective 

Selection Rules Interventions 

Outputs Outcomes (if applicable)* 

School ED1A: Number of ED23A: Number of children Tutoring 

Readiness individuals served demonstrating gains in school 

readiness 

Mentoring 

Other Classroom Support 

Out-of-School Time 

Family Involvement 

Service Learning 

Summer Learning 

Classroom Teaching 

Social and Emotional 

Support 

K-12 Success ED1A: Number of 

individuals served 

ED5A: Number of students with 

improved academic performance 

ED9: Number of students 

graduating from high school on 

time 

ED10: Number of students 

enrolling in post-secondary 

education/training 

ED27C: Number of students with 

improved academic engagement 

or social-emotional skills 

ED6: Number of students with 

increased attendance 

ED7A: Number of students with 

decreased disciplinary incidents 

(referrals, suspensions/expulsions, 

criminal or gang involvement) 

Tutoring 

Mentoring 

Other Classroom Support 

Out-of-School Time 

Family Involvement 

Service Learning 

Summer Learning 

Classroom Teaching 

Opioid/Drug Intervention 

Post-HS 

Education 

Support

ED1A: Number of 

individuals served

ED11: Number of individuals 

earning a post-secondary degree 

or technical certification

Tutoring 

Mentoring

Family Involvement 

Service Learning 

Summer Learning

 
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Healthy Futures 

Strategic 

Plan 

Objective 

Selection Rules Interventions 

Outputs Outcomes (if applicable)* 

Obesity & 

Food 

H4A: Number of 

individuals served 

H12: Number of individuals 

who report increased food 

security 

H17: Number of individuals 

with increased health knowledge

H18: Number of individuals 

reporting a change in behavior or 

intent to change behavior to 

improve their health 

H19: Number of individuals 

with improved health 

Outreach 

Education/Training 

Referrals 

Medical Services 

Nutrition/Food Support 

Physical Activities 

Counseling/Coaching 

Opioid/Drug Intervention 

H10A: Number of 

pounds of food 

provided 

N/A Nutrition/Food Support 

Access to 

Care 

H4A: Number of 

individuals served 

H17: Number of individuals 

with increased health knowledge

H18: Number of individuals 

reporting a change in behavior or 

intent to change behavior to 

improve their health 

H19: Number of individuals 

with improved health 

H20: Number of individuals 

with improved access to medical 

care 

Outreach 

Education/Training 

Referrals 

Medical Services 

Counseling/Coaching 

Opioid/Drug Intervention 

Disability Inclusion 

 
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Veterans and Military Families 

Strategic Plan 

Objective 

Selection Rules Interventions 

Outputs Outcomes (if applicable)* 

Veterans & V1: Number of O9: Number of individuals with Financial Literacy 

Families veterans served improved financial knowledge Education 

Served 

V7A: Number of 

active military 

members and/or 

military family 

members served 

V8: Number of 

veteran family 

members served 

O11: Number of individuals 

transitioned into safe/affordable 

housing 

O10: Number of individuals who 

secure employment 

O21: Number of individuals with 

improved job readiness 

ED11: Number of individuals 

earning a post-secondary degree 

or technical certification 

H12: Number of individuals who 

report increased food security 

H17: Number of individuals with 

increased health knowledge 

H18: Number of individuals 

reporting a change in behavior or 

intent to change behavior to 

improve their health 

H19: Number of individuals with 

improved health 

H20: Number of individuals with 

improved access to medical care 

Housing Unit Development 

Housing Unit Repair 

Housing 

Placement/Assistance 

Job Training 

Job Placement 

GED Education 

Other Adult Education 

Tutoring 

Mentoring 

Family Involvement 

Service Learning 

Summer Learning 

Companionship 

Nutrition/Food Support 

Legal Services 

Transportation 

Outreach 

Referrals 

Medical Services 

Nutrition/Food Support 

Physical Activities 

Counseling/Coaching 

Respite Services 

Opioid/Drug Intervention 
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Secondary Focus Areas

Disaster Services 

Strategic Plan 

Objective 

Selection Rules Interventions 

Outputs Outcomes (if applicable)* 

Assistance 

Provided 

D1A: Number of 

individuals served 

D5: Number of individuals 

reporting increased disaster 

readiness 

Disaster Preparation 

Disaster Response 

Disaster Recovery 

Disaster Mitigation 

G3-3.4: Number of 

organizations that 

received capacity 

building services 

G3-3.10A: Number of 

organizations that increase their 

efficiency, effectiveness, and/or 

program reach 

Disaster Preparation 

Disaster Response 

Disaster Recovery 

Disaster Mitigation 

Environmental Stewardship 

Strategic Plan 

Objective 

Selection Rules Interventions 

Outputs Outcomes (if applicable)* 

At-Risk 

Ecosystems 

EN1: Number of 

housing units or public 

structures weatherized 

or retrofitted to 

improve energy 

efficiency 

EN1.1: Number of housing units 

or public structures with reduced 

energy consumption or reduced 

energy costs 

Weatherization 

Retrofitting 

EN3: Number of 

individuals receiving 

education or training in 

environmental 

stewardship and/or 

environmentally 

conscious practices 

EN3.1: Number of individuals 

with increased knowledge of 

environmental stewardship and/or 

environmentally-conscious 

practices

Education/Training 

Service Learning 

EN3.2: Number of individuals 

reporting a change in behavior or 

intention to change behavior to 

better protect the environment
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Revised August 18, 2021

Performance Measure Definitions & Notes

Capacity Building

• Activities associated with these measures must be carried out by National Service Participants or 

by volunteers directly recruited and/or supported by National Service Participants. 

• Activities associated with these measures must meet the definition of capacity building specified 

in the “key terms” definition under G3-3.4. 

G3-3.4 (output) Number of organizations that received capacity building services 

Definition of Organization: nonprofit or state/local/tribal government entity

Key Terms Capacity building services: a set of activities that expand the scale, reach, 

efficiency, or effectiveness of programs and organizations. Capacity building 

activities may also leverage resources (e.g., funding, volunteers, in-kind support, 

or partnerships) for programs and/or organizations. As a general rule, AmeriCorps

considers capacity building activities to be indirect services that enable 

organizations to provide more, better and sustained direct services. Capacity 

building activities must (1) be intended to support or enhance the program delivery 

model, (2) respond to the organization’s goal of increasing, expanding or 

enhancing services in order to address pressing community needs, and (3) enable 

the organization to provide a sustained level of more or better direct services after 

the national service participant’s term of service has ended.

How to 

Measure/ 

Collect Data 

Tracking mechanism that ensures an unduplicated count of organizations who have 

received services 

G3-3.10A 

(outcome)

Number of organizations that increased their effectiveness, efficiency, and/or 

program scale/reach 

Definition of Organizations: those counted in G3-3.4 

Key Terms Effectiveness: Improved ability of the organization to achieve outcomes resulting 

in better success rates or better quality of outcomes achieved 

Efficiency: Improved outcomes with the same level of resources; improved or 

consistent quality of services with fewer resources 

Scale/Reach: The scope of a program’s services. Increased scale/reach can be 

measured by the number of new people served, new populations served, and/ or 

new or expanded services. 

How to 

Measure/ 

Collect Data 

Organizational assessment tool or other instrument capable of measuring changes 

in effectiveness, efficiency, or scale/reach at the organization level. When 

possible, pre-post assessments should be utilized. 
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G3-3.1A (output) G3-3.1A Number of Community volunteers recruited or managed. 

Definition of Community Volunteers: Residents in the community who are recruited and/or 

Key Terms managed by the AmeriCorps-supported organization or assigned national service 

participant(s) to offer time, knowledge, skills and expertise for free. Community 

volunteers differ from national service participants. 

Recruited: Enlisted or enrolled as a direct result of an intention to do so. 

How to Only count community volunteers that were specifically recruited by the 

AmeriCorpsMeasure/ supported organization or the national service participated engaged in capacity 

Collect Data building activity. 

The organization must use some form of volunteer management system, having 

processes or capabilities that allow them to track information about individual 

volunteers. 

NOTE: National service participants may not recruit volunteers to do activities that

they themselves are prohibited from doing, including by not limited to managing 

the AmeriCorps-supported projects/grants or community organizing intended to 

promote advocacy. 

 

G3-3.16A

(output)

G3-3.16A: Dollar value of cash or in-kind resources leveraged. 

Definition of Cash resources: Cash, check, or other monetary gift

Key Terms 

In-Kind resources: Non-cash contributions, including donated goods or services, 

expert advice, equipment or property. 

Leverage: To garner additional resources or assets through capacity building 

activities (such as funding, volunteers, in-kind support, and partnerships_ 

How to Only cash and in-kind resources raised specifically as a result of capacity building 

Measure/ activities provided by the AmeriCorps-supported organization or assigned national 

Collect Data service participant(s) engaged in capacity building activity intended to support or 

enhance the program delivery model may be counted. 

The organization must keep administrative records or other information 

management systems that enable them to track and verify the origin, intent, and 

other transactional information on commitments and contributions of resources. 
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Economic Opportunity 

• All individuals counted under these measures must be program beneficiaries, not National Service 

Participants. 

• Activities associated with these measures must be carried out by National Service Participants or 

by volunteers directly recruited and/or supported by National Service Participants. 

O1A (output) Number of individuals served 

Definition of Individuals: recipients of AmeriCorps-supported services related to increasing 

economic 

Key Terms opportunity 

Served: substantive engagement of individuals with a specific goal in mind related 

to economic opportunity. Cannot consist solely of mass dissemination of 

information such as email blasts, social media posts, or distributing pamphlets. 

How to Tracking mechanism that ensures an unduplicated count of individuals who have 

Measure/ 

Collect Data 

received services 

O4 (output) Number of housing units developed or repaired 

Definition of Housing unit: A single-family home (including a mobile home if permanently 

Key Terms placed), an apartment, or a room in a group home for people with disabilities 

Develop: Build new or substantially rehabilitate housing units that were 

uninhabitable or soon would have become so. Involves replacing major systems 

such as the roof, the plumbing, the wiring, the foundation, or elevating the unit as 

required by a flood plain standard. 

Repair: A more modest level of physical work on the unit, such as weatherizing, 

painting, replacing appliances and removing safety hazards 

How to Tracking mechanism that ensures an unduplicated count of the number of housing 

Measure/ 

Collect Data 

units that have received AmeriCorps-supported development or repair services 

O9 (outcome) Number of individuals with improved financial knowledge 

Definition of Individuals: those reported in measure O1A or V1, V7A, V8 

Key Terms Improved financial knowledge: increased knowledge/understanding of financial 

literacy topics such as credit management, financial institutions including banks and 

credit unions, and utilization of savings plans 

How to Survey, interview, or other instrument capable of measuring changes in financial 

Measure/ knowledge at the individual beneficiary level. When possible, pre-post assessments 

Collect Data should be utilized. 
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O19A 

(outcome) 

O19A Dollar value of tax returns generated 

How to Only the dollar value of tax refunds generated specifically as a result of assisting 

Measure/ 

Collect Data 

VITA or Tax Tutoring activities provided by AmeriCorps-supported organization 

or assigned national service participant(s) engaged in the service activity may be 

counted. 

The organization must keep administrative records or other information 

management systems that enable them to track and verify the dollar value of tax 

refunds generated. 

O10 (outcome) Number of individuals who secure employment 

Definition of Individuals: those reported in measure O1A or V1, V7A, V8 

Key Terms Secure employment: individual is hired in a new job as a result of AmeriCorpssupported services provided; individual may have been previously working in a 

different job or previously unemployed 

How to Preferred method is a copy of acceptance letter from employer or copy of first pay 

Measure/ 

Collect Data 

stub. Beneficiary self-reports may also be utilized. 

O11 (outcome) 

Number of individuals transitioned into safe, healthy, affordable housing

Definition of Individuals: those reported in measure O1A or V1, V7A, V8 

Key Terms Safe, healthy, affordable housing: Grantee certifies that the housing is safe and 

healthy based on an inspection or other documentation. Grantee defines 

affordability and certifies that the housing is affordable to the individual(s) 

transitioned into the unit. 

How to Preferred method is a proof of residence such as a lease, mortgage, certificate of 

Measure/ occupancy, or other verification from an external agency. Beneficiary self-reports 

Collect Data may also be utilized. 

O20 (outcome) Number of safe, healthy, affordable housing units made available 

Definition of Housing unit: those reported in measure O4

Key Terms Safe, healthy, affordable housing unit: Grantee certifies that the housing unit is 

safe and healthy based on an inspection or other documentation. Grantee defines 

affordability and certifies that the housing unit is affordable. 

Made available: This count indicates that the work has been completed to make 

the units available but they may or may not have been occupied. 

How to Tracking mechanism that ensures an unduplicated count of the number of safe, 

Measure/ 

Collect Data 

healthy, affordable housing units that have been made available 

O21 (outcome) Number of individuals with improved job readiness 

Definition of Individuals: those reported in measure O1A or V1, V7A, V8 

Key Terms Improved job readiness: increased knowledge or skills related to seeking, 

obtaining, or successfully retaining a job. 

How to Survey, interview, observation, or other instrument capable of measuring changes 

Measure/ in job readiness at the individual beneficiary level. When possible, pre-post 

Collect Data assessments should be utilized. 
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Education 

• All individuals counted under these measures must be program beneficiaries, not National 

Service Participants. 

• Activities associated with these measures must be carried out by National Service Participants or 

by volunteers directly recruited and/or supported by National Service Participants. 

ED1A (output) Number of individuals served 

Definition of Individuals: recipients of AmeriCorps-supported services related to education; 

may include students enrolled in grades K-12, out-of-school youth, preschool age 

children, and/or individuals pursuing postsecondary education 

Key Terms Served: substantive engagement of individuals with a specific education-related 

goal in mind. Cannot consist solely of mass dissemination of information such as 

email blasts, social media posts, or distributing pamphlets. 

How to Tracking mechanism that ensures an unduplicated count of individuals who have 

Measure/ 

Collect Data 

received services 

ED5A 

(outcome) 

Number of students with improved academic performance 

Definition of Students: those reported in ED1A 

Key Terms Improved academic performance: an improved demonstration of skill or 

knowledge in one or more academic subjects 

How to Standardized test, report card grade, or other instrument capable of measuring 

Measure/ changes in academic performance at the individual beneficiary level. When 

Collect Data possible, pre-post assessments should be utilized. 

ED6 (outcome) Number of students with increased school attendance 

Definition of Students: those reported in ED1A 

Key Terms Increased school attendance: higher rate of presence and/or on-time arrival at 

school as compared to a previous comparable time period 

How to School/district/classroom attendance records or other instrument capable of 

Measure/ 

Collect Data 

measuring changes in attendance at the individual beneficiary level 

ED7A Number of students with decreased disciplinary incidents (referrals, 

(outcome) suspensions/expulsions, criminal or gang involvement) 

Definition of Students: those reported in ED1A 
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Key Terms Decreased disciplinary incidents: lower rate of incidents as compared to a 

previous comparable time period 

How to School/district/classroom records, police records, or other instrument capable of 

Measure/ 

Collect Data 

measuring changes in disciplinary incidents at the individual beneficiary level 

ED9 (outcome) Number of students graduating from high school on time with a diploma 

Definition of Students: those reported in ED1A 

Key Terms On Time: Within four years of starting 9th grade 

How to Preferred method is school/district graduation records for student beneficiaries. 

Measure/ 

Collect Data 

Beneficiary self-reports may also be utilized. 

ED10 (outcome) 

Number of students enrolling in post-secondary education or training 

Definition of Students: those reported in ED1A 

Key Terms Post-secondary education or training may include two- or four-year college 

programs or occupational/vocational programs 

Enrolling: means matriculating as a full-time or part-time student 

How to Preferred method is registration records that confirm student enrollments. 

Measure/ 

Collect Data 

Beneficiary self-reports may also be utilized. 

ED11 (outcome) Number of students earning a post-secondary degree 

Definition of Students: those reported in ED1A or V1, V7A, V8 

Key Terms Degree: may include an associate degree from an accredited academic program or 

an occupational or vocational program; a bachelor’s degree (ex., BA, BS); a 

master’s degree (ex.: MA, MS, MEng, MEd, MSW); a professional school degree 

(ex.: MD, DDS, DVM); or a doctorate degree (ex.: PhD, EdD) 

How to Preferred method is registration records that confirm degree was earned. 

Measure/ 

Collect Data 

Beneficiary self-reports may also be utilized. 

Notes Programs may only select this measure if they are able to collect data during a one

year grant period. 

ED23A 

(outcome) 

Number of children demonstrating gains in school readiness

Definition of Children: those reported in ED1A 

Key Terms School readiness: Preparation for Kindergarten which includes multiple indicators 

assessed across developmental and behavioral domains including but not limited to 

physical well-being, health and motor development, social and emotional 

development, approaches to learning, language development, cognitive 

development, and age-appropriate academic skills and behavior. 
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Revised August 18, 2021

How to Teacher observation, standardized test, or other instrument capable of measuring 

Measure/ changes in school readiness at the individual beneficiary level. When possible, preCollect Data post assessments should be utilized. 

ED27C Number of students with improved academic engagement or social and emotional 

(outcome) skills 

Definition of Students: those reported in ED1A 

Key Terms Improved academic engagement or social and emotional skills: A positive 

change in student skills, attitude, and/or mindset that is likely to contribute to 

increased educational success. May include increased interest in school, improved 

perspective on school climate, increased attachment to school and/or increased 

educational aspirations. 

How to Survey, observation, or other instrument capable of measuring changes in academic 

Measure/ engagement or social and emotional skills at the individual beneficiary level. When 

Collect Data possible, pre-post assessments should be utilized. 

Notes Academic or behavioral improvements counted under ED5A, ED6, or ED7A cannot 

be counted under this measure 

Healthy Futures 

• All individuals counted under these measures must be program beneficiaries, not National Service 

Participants. 

• Activities associated with these measures must be carried out by National Service Participants or 

by volunteers directly recruited and/or supported by National Service Participants 

H4A (output) Number of individuals served 

Definition of Individuals: recipients of AmeriCorps-supported services related to improving 

healthKey Terms related outcomes 

Served: substantive engagement of individuals with a specific health-related goal in 

mind. Cannot consist solely of mass dissemination of information such as email 

blasts, social media posts, or distributing pamphlets. 

How to Tracking mechanism that ensures an unduplicated count of individuals who have 

Measure/ 

Collect Data

received services 

H10A (output) Number of pounds of food provided 

Definition of Food provided: made available at reduced or no cost to individuals and/or 
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Revised August 18, 2021

Key Terms organizations for the purpose of alleviating food insecurity or hunger. May include 

community garden programs. 

How to 

Measure/ 

Collect Data

Tracking mechanism that ensures an unduplicated count of pounds of food provided 

H12 (outcome) Number of individuals who report increased food security 

Definition of Individuals: those reported in H4A or V1, V7A, V8 

Key Terms Food security: Access at all times to enough food for an active, healthy life. Food 

security includes at a minimum: (1) the ready availability of nutritionally adequate 

and safe foods, and (2) an assured ability to acquire acceptable 

foods in socially acceptable ways (that is, without resorting to emergency food 

supplies, 

scavenging, stealing, or other coping strategies). [USDA] 

How to Survey, interview, caseworker assessment, or other instrument capable of 

Measure/ measuring changes in food security at the individual beneficiary level. When 

Collect Data possible, pre-post assessments should be utilized. 

H17 (outcome) Number of individuals with increased health knowledge 

Definition of 

Key Terms 

Individuals: those reported in H4A or V1, V7A, V8 

How to Survey, test, or other instrument capable of measuring changes in knowledge at the 

Measure/ 

Collect Data 

individual beneficiary level. When possible, pre-post assessments should be 

utilized. 

H18 (outcome) Number of individuals reporting a change in behavior or intent to change behavior 

to improve their health 

Definition of 

Key Terms 

Individuals: those reported in H4A or V1, V7A, V8 

How to Survey, interview, or other instrument capable of measuring changes in behavior at 

Measure/ 

Collect Data 

the individual beneficiary level. When possible, pre-post assessments should be 

utilized. 

H19 (outcome) Number of individuals with improved health 

Definition of 

Key Terms 

Individuals: those reported in H4A or V1, V7A, V8 

How to Assessment by a healthcare professional, survey, or other instrument capable of 

Measure/ measuring changes in health condition at the individual beneficiary level. When 

Collect Data possible, pre-post assessments should be utilized. 
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H20 (outcome) Number of individuals with improved access to medical care 

Definition of 

Key Terms 

Individuals: those reported in H4A or V1, V7A, V8 

How to Survey, interview, caseworker assessment, or other instrument capable of 

Measure/ measuring changes in health care access at the individual beneficiary level. When 

Collect Data possible, pre-post assessments should be utilized. 

Veterans and Military Families 

• All individuals counted under these measures must be program beneficiaries, not National 

Service Participants. 

• Activities associated with these measures must be carried out by National Service Participants or 

by volunteers directly recruited and/or supported by National Service Participants. 

• For information on O9, O10, O11,O21 see Economic Opportunity. 

• For information on ED11 see Education 

• For information on H12, H17, H18, H19, H20 see Healthy Futures 

V1 (output) Number of veterans served 

Definition of Veteran: a person who served in the active military, naval, or air service, and who 

Key Terms was discharged or released therefrom under conditions other than dishonorable 

[Section 101 of Title 38, 23 United States Code] 

Served: substantive engagement of individuals with specific outcome(s) in mind. 

Cannot consist solely of mass dissemination of information such as email blasts, 

social media posts, or distributing pamphlets. 

How to Tracking mechanism that ensures an unduplicated count of individuals who have 

Measure/ 

Collect Data

received services 

 

V7A (output) Number of active duty military service members and/or military family members 

served 

Definition of Active duty military service member: The term ‘‘active duty’’ means “full-time 

Key Terms duty in the active military service of the United States, including active duty or 

fulltime training duty in the Reserve Component” [DOD Dictionary of Military and 

Associated Terms, April 2018]. AmeriCorps considers National Guard members and 

reservists and wounded warriors sub-groups of active duty military service members 

for the purposes of grant applications and performance measure reporting. 

Military family member: Immediate family member related by blood, marriage, or 

adoption to a current member of the U.S. armed forces including one who is 

deceased. 

Served: substantive engagement of individuals with specific outcome(s) in mind. 

Cannot consist solely of mass dissemination of information such as email blasts, 

social media posts, or distributing pamphlets. 

How to 

Measure/ 

Collect Data

Tracking mechanism that ensures an unduplicated count of individuals who have 

received services 

 
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V8 (output) Number of veteran family members served 

Definition of Veteran: a person who served in the active military, naval, or air service, and who 

Key Terms was discharged or released therefrom under conditions other than dishonorable 

[Section 101 of Title 38, 23 United States Code] 

Veteran family member: Immediate family member related by blood, marriage, or 

adoption to a veteran, including one who is deceased. 

Served: substantive engagement of individuals with specific outcome(s) in mind. 

Cannot consist solely of mass dissemination of information such as email blasts, 

social media posts, or distributing pamphlets. 

How to Tracking mechanism that ensures an unduplicated count of individuals who have 

Measure/ 

Collect Data 

received services 

 

Disaster Services 

• Activities associated with these measures must be carried out by National Service Participants or 

by volunteers directly recruited and/or supported by National Service Participants. 

• All individuals counted under these measures must be program beneficiaries, not National Service 

Participants. 

• For G3-3.4, G3-3.10A See Capacity Building Section

D1A (output) Number of individuals served 

Definition of Individuals: recipients of AmeriCorps-supported services related to disaster 

Key Terms preparedness, response, recovery, and/or mitigation 

Served: substantive engagement of individuals with a specific disaster-related goal 

in mind. Cannot consist solely of mass dissemination of information such as email 

blasts, social media posts, or distributing pamphlets. 

How to Tracking mechanism that ensures an unduplicated count of individuals who have 

Measure/ 

Collect Data 

received services 

D5 (outcome) Number of individuals reporting increased disaster readiness 

Definition of Individuals: those reported in measure D1A 

Key Terms Disaster readiness: measures taken to prepare for and reduce the effects of future 

disasters 

How to Survey, interview, or other instrument capable of measuring changes in disaster 

Measure/ readiness at the individual beneficiary level. When possible, pre-post assessments 

Collect Data should be utilized. 
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Revised August 18, 2021

Environmental Stewardship 

• Activities associated with these measures must be carried out by National Service Participants or 

by volunteers directly recruited and/or supported by National Service Participants. 

• AmeriCorps encourages grantees to perform service with the greatest impact versus providing 

minimal impact to the highest number of individuals. 

EN1 (output) Number of housing units or public structures weatherized or retrofitted to improve 

energy efficiency 

Definition of Housing unit: a single-family home (including a mobile home if permanently 

Key Terms placed), an apartment, or a room in a group home for people with disabilities Public 

structure: Shelter, such as homeless shelter or emergency shelter operated by a 

nonprofit or government organization; government-owned building 

Weatherization: Modifying a building to reduce energy consumption and costs and 

optimize energy efficiency. Whole-house weatherization includes the installation of 

modern energy-saving heating and cooling equipment and looks at how the house 

performs as a system. 

Retrofit: An energy conservation measure applied to an existing building or the 

action of improving the thermal performance or maintenance of a building. 

How to 

Measure/ 

Collect Data 

Tracking mechanism that ensures an unduplicated count of units/structures that 

have received services 

EN1.1 Number of housing units or public structures with reduced energy consumption or 

(outcome) reduced energy costs 

Definition of 

Key Terms 

Housing units or public structures: those reported in EN1 

How to Utility bill/statement, computer modeling, resident survey, or other instrument 

Measure/ capable of measuring changes in energy consumption or energy costs at the 

Collect Data individual unit/structure level. When possible, pre-post assessments should be 

utilized. 

EN3 (output) Number of individuals receiving education or training in environmental stewardship 

and/or environmentally-conscious practices 

Definition of Environmental Stewardship and/or environmentally conscious practices:

Key Terms Organized efforts to teach about how natural environments function and, 

particularly, how human beings can manage their behavior and choices in order to 

live sustainably within those environments. 

Education or training: substantive engagement of individuals with a specific 

education goal in mind. Cannot consist solely of mass dissemination of information 

such as email blasts, social media posts, or distributing pamphlets. 

How to Tracking mechanism that ensures an unduplicated count of individuals that have 

Measure/ 

Collect Data 

received services
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Revised August 18, 2021

EN3.1 Number of individuals with increased knowledge of environmental stewardship 

(outcome) and/or environmentally-conscious practices 

Definition of 

Key Terms

Individuals: those reported in EN3 

How to Survey, test, or other instrument capable of measuring changes in knowledge at the 

Measure/ individual beneficiary level. When possible, pre-post assessments should be 

Collect Data utilized. 

EN3.2 Number of individuals reporting a change in behavior or the intent to change 

(outcome) behavior to better protect the environment 

Definition of 

Key Terms

Individuals: those reported in EN3 

How to Survey, interview, or other instrument capable of measuring changes in behavior at 

Measure/ 

Collect Data

the individual beneficiary level. When possible, pre-post assessments should be 

utilized.