CNCS Performance Measures Instructions 

AmeriCorps State and National 

2021 
Table of Contents 

AmeriCorps State and National Performance Measure Requirements .........................................................3 

AmeriCorps State and National Performance Measures Selection Rules.....................................................4 

CAPACITY BUILDING ............................................................................................................................10 

DISASTER SERVICES..............................................................................................................................11 

ECONOMIC OPPORTUNITY ..................................................................................................................12 

EDUCATION .............................................................................................................................................14 

ENVIRONMENTAL STEWARDSHIP .....................................................................................................17 

HEALTHY FUTURES...............................................................................................................................20 

VETERANS AND MILITARY FAMILIES ..............................................................................................22 

Appendix A: Understanding MSY and Member Allocations .....................................................................23 

Appendix B: Performance Measures Checklist ..........................................................................................27 

Appendix C: Frequently Asked Questions..................................................................................................29 

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AmeriCorps State and National Performance Measure Requirements 

All applications must include at least one aligned performance measure (output paired with outcome) that 

corresponds to the proposed primary intervention. This may be a National Performance Measure or an applicantdetermined measure depending on the program’s theory of change. Applications may also include National 

Performance Measure outputs without associated outcome(s) provided that the output measures a significant 

program activity. These output-only measures do not fulfill the requirement for an aligned performance measure, 

but may be selected in addition to the aligned measure(s). 

All performance measures must reflect significant program activities whose outputs and outcomes are consistent 

with the applicant’s core theory of change. Applicants are not expected to have performance measures for every 

program activity. CNCS does not require applicants to use National Performance Measures but expects them to do 

so if National Performance Measures reflect key outputs and/or outcomes of the theory of change. Applicants may 

not create applicant determined outputs or outcomes that duplicate existing National Performance Measures. 

All performance measures, including output-only measures, must be associated with one or more interventions 

(service activities). Applicants are expected to use the system-defined intervention categories if they appropriately 

represent the applicant’s program activities. Applicants may not create user-defined intervention labels that 

duplicate existing intervention categories. 

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AmeriCorps State and National Performance Measures Selection Rules 

These selection rules specify allowable output/outcome pairings for National Performance Measures. Applicants 

must follow these selection rules when using National Performance Measures. Applicants may not select any 

National Performance Measures that may appear in eGrants if they are not present on this list. Please see the NOFO 

for additional information about application requirements. 

Capacity Building 

Strategic Plan Selection Rules Interventions 

Objective Outputs Outcomes (if applicable)* 

Capacity 

Building & 

Leverage 

G3-3.4: Number of 

organizations that 

received capacity 

building services 

G3-3.10A: Number of organizations 

that increase their efficiency, 

effectiveness, and/or program reach 

Volunteer management 

Training 

Resource development 

Systems development 

*All National Performance Measure outputs may also be paired with an applicant-determined outcome instead or 

may be used without an associated outcome. 

Disaster Services 

Strategic Plan Selection Rules Interventions 

Objective Outputs Outcomes (if applicable)* 

Assistance 

Provided 

D1A: Number of 

individuals served 

D5: Number of individuals reporting 

increased disaster readiness 

Disaster Preparation 

Disaster Response 

Disaster Recovery 

Disaster Mitigation 

D6: Number of 

structures protected or 

restored 

D7: Number of structures returned 

to regular use after a disaster 

Disaster Preparation 

Disaster Response 

Disaster Recovery 

Disaster Mitigation 

EN4**: Acres of parks 

or public land treated 

EN4.1**: Acres of parks or public 

land improved 

Disaster Preparation 

Disaster Response 

Disaster Recovery 

Disaster Mitigation 

EN5**: Miles of trails 

or rivers treated. 

EN5.1**: Miles of trails or rivers 

improved 

Disaster Preparation 

Disaster Response 

Disaster Recovery 

Disaster Mitigation 

G3-3.4**: Number of 

organizations that 

received capacity 

building services 

G3-3.10A**: Number of 

organizations that increase their 

efficiency, effectiveness, and/or 

program reach 

Disaster Preparation 

Disaster Response 

Disaster Recovery 

Disaster Mitigation 

*All National Performance Measure outputs may also be paired with an applicant-determined outcome instead or 

may be used without an associated outcome. 

**In the eGrants Performance Measure Module, these measures may appear with the letter “D” at the end when used

in the Disaster Services focus area. However, the instructions for these measures are the same regardless of the 

focus area in which they are used. 

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Economic Opportunity 

Strategic Plan Selection Rules Interventions 

Objective Outputs Outcomes (if applicable)* 

Financial 

Literacy 

O1A: Number of 

individuals served 

O9: Number of individuals with 

improved financial knowledge 

Financial Literacy Education 

Housing O1A: Number of 

individuals served 

O11: Number of individuals 

transitioned into safe, healthy, 

affordable housing 

Housing Unit Development 

Housing Unit Repair 

Housing Placement/Assistance 

O4: Number of housing 

units developed or 

repaired 

O20: Number of safe, healthy, 

affordable housing units made 

available 

Housing Unit Development 

Housing Unit Repair 

Employment O1A: Number of 

individuals served 

O10: Number of individuals who 

secure employment 

O21: Number of individuals with 

improved job readiness 

Job Training 

Job Placement 

GED Education 

Other Adult Education 

Find 

Opportunity 

N/A (outputs may be 

reported as Performance 

Data Elements on annual 

Progress Reports) 

N/A (outcomes may be reported as 

Performance Data Elements on 

annual Progress Reports) 

N/A 

Other Economic 

Opportunity 

O1A: Number of 

individuals served 

Applicant-determined Applicant-determined 

*All National Performance Measure outputs may also be paired with an applicant-determined outcome instead or 

may be used without an associated outcome. 

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Education 

Strategic Plan Selection Rules Interventions 

Objective Outputs Outcomes (if applicable)* 

School ED1A: Number of ED23A: Number of children Tutoring 

Readiness individuals served demonstrating gains in school 

readiness 

Mentoring 

Other Classroom Support 

Out-of-School Time 

Family Involvement 

Service Learning 

Summer Learning 

Classroom Teaching 

K-12 Success ED1A: Number of 

individuals served 

ED5A: Number of students with 

improved academic performance 

ED9: Number of students graduating 

from high school on time 

ED10: Number of students enrolling 

in post-secondary education/training 

ED27C: Number of students with 

improved academic engagement or 

social-emotional skills 

ED6: Number of students with 

increased attendance 

ED7A: Number of students with 

decreased disciplinary incidents 

(referrals, suspensions/expulsions, 

criminal or gang involvement) 

Tutoring 

Mentoring 

Coaching 

Other Classroom Support 

Out-of-School Time 

Family Involvement 

Service Learning 

Summer Learning 

Classroom Teaching 

Opioid/Drug Intervention 

Post-HS ED1A: Number of ED11: Number of individuals Tutoring 

Education individuals served earning a post-secondary degree or Mentoring 

Support technical certification Family Involvement 

Service Learning 

Summer Learning 

Teacher Corps N/A (outputs may be 

reported as Performance 

Data Elements on annual 

Progress Reports) 

N/A (outcomes may be reported as 

Performance Data Elements on 

annual Progress Reports) 

N/A 

Other Education ED1A: Number of 

individuals served 

Applicant-determined Applicant-determined 

*All National Performance Measure outputs may also be paired with an applicant-determined outcome instead or 

may be used without an associated outcome. 

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Environmental Stewardship 

Strategic Plan Selection Rules Interventions 

Objective Outputs Outcomes (if applicable)* 

At-Risk 

Ecosystems 

EN4: Acres of parks or 

public land treated 

EN4.1: Acres of parks or public land 

improved 

Fire Mitigation 

Flood Mitigation 

Invasive Species Removal 

Debris Removal 

Plant Establishment 

EN5: Miles of trails or 

rivers treated. 

EN5.1: Miles of trails or rivers 

improved 

Trail Creation 

Trail Remediation 

Stream Remediation 

Fire Mitigation 

Flood Mitigation 

Invasive Species Removal 

Debris Removal 

Plant Establishment 

Energy 

Efficiency 

EN1: Number of 

housing units or public 

structures weatherized or 

retrofitted to improve 

energy efficiency 

EN1.1: Number of housing units or 

public structures with reduced energy 

consumption or reduced energy costs 

Weatherization 

Retrofitting 

Awareness & 

Stewardship 

EN3: Number of 

individuals receiving 

education or training in 

environmental 

stewardship and/or 

environmentallyconscious practices 

EN3.1: Number of individuals with 

increased knowledge of 

environmental stewardship and/or 

environmentally-conscious practices 

EN3.2: Number of individuals 

reporting a change in behavior or 

intention to change behavior to better 

protect the environment 

Education/Training 

Service Learning 

Green Jobs N/A (outputs may be 

reported as Performance 

Data Elements on annual 

Progress Reports) 

N/A (outcomes may be reported as 

Performance Data Elements on 

annual Progress Reports) 

N/A 

*All National Performance Measure outputs may also be paired with an applicant-determined outcome instead or 

may be used without an associated outcome. 

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Healthy Futures 

Strategic Plan Selection Rules Interventions 

Objective Outputs Outcomes (if applicable)* 

Aging in Place H4A: Number of 

individuals served 

H9A: Number of individuals who 

report improved capacity for 

independent living 

H19: Number of individuals with 

improved health 

Companionship 

Nutrition/Food Support 

Legal Services 

Transportation 

Medical Services 

Opioid/Drug Intervention 

Obesity & Food H4A: Number of 

individuals served 

H12: Number of individuals who 

report increased food security 

H17: Number of individuals with 

increased health knowledge 

H18: Number of individuals 

reporting a change in behavior or 

intent to change behavior to 

improve their health 

H19: Number of individuals with 

improved health 

Outreach 

Education/Training 

Referrals 

Medical Services 

Nutrition/Food Support 

Physical Activities 

Counseling/Coaching 

Opioid/Drug Intervention 

H10A: Number of 

pounds of food provided 

Applicant-determined Nutrition/Food Support 

Access to Care H4A: Number of 

individuals served 

H17: Number of individuals with 

increased health knowledge 

H18: Number of individuals 

reporting a change in behavior or 

intent to change behavior to 

improve their health 

H19: Number of individuals with 

improved health 

H20: Number of individuals with 

improved access to medical care 

Outreach 

Education/Training 

Referrals 

Medical Services 

Counseling/Coaching 

Opioid/Drug Intervention 

Other Healthy 

Futures 

H4A: Number of 

individuals served 

Applicant-determined Applicant-determined 

*All National Performance Measure outputs may also be paired with an applicant-determined outcome instead or 

may be used without an associated outcome. 

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Veterans and Military Families 

Strategic Plan 

Objective 

Selection Rules Interventions 

Outputs Outcomes (if applicable)* 

Veterans & 

Families Served 

V1: Number of veterans 

served 

V7A: Number of active 

military members and/or 

military family members 

served 

V8: Number of veteran 

family members served 

O9**: Number of individuals with 

improved financial knowledge 

O11**: Number of individuals 

transitioned into safe/affordable 

housing 

O10**: Number of individuals who 

secure employment 

O21**: Number of individuals with 

improved job readiness 

ED11**: Number of individuals 

earning a post-secondary degree or 

technical certification 

H9A**: Number of individuals who 

report improved capacity for 

independent living 

H12**: Number of individuals who 

report increased food security 

H17**: Number of individuals with 

increased health knowledge 

H18**: Number of individuals 

reporting a change in behavior or 

intent to change behavior to improve 

their health 

H19**: Number of individuals with 

improved health 

H20**: Number of individuals with 

improved access to medical care 

Financial Literacy Education 

Housing Unit Development 

Housing Unit Repair 

Housing Placement/Assistance 

Job Training 

Job Placement 

GED Education 

Other Adult Education 

Tutoring 

Mentoring 

Family Involvement 

Service Learning 

Summer Learning 

Companionship 

Nutrition/Food Support 

Legal Services 

Transportation 

Outreach 

Referrals 

Medical Services 

Physical Activities 

Counseling/Coaching 

Opioid/Drug Intervention 

Access & N/A (outputs may be N/A (outcomes may be reported as N/A 

Attract reported as Performance 

Data Elements on annual 

Progress Reports) 

Performance Data Elements on annual 

Progress Reports) 

*All National Performance Measure outputs may also be paired with an applicant-determined outcome instead or 

may be used without an associated outcome. 

**In the eGrants Performance Measure Module, these measures may appear with the letter “V” at the end when used 

in the Veterans and Military Families focus area. However, the instructions for these measures are the same 

regardless of the focus area in which they are used. 

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CAPACITY BUILDING 

Focus Area Notes 

• Programs should only opt into the Capacity Building performance measures if the measures reflect 

significant program activities aligned with the applicant’s core theory of change.

• Activities associated with these measures must be carried out by National Service Participants or by 

volunteers directly recruited and/or supported by National Service Participants. 

• Activities associated with these measures must meet the definition of capacity building specified in the 

“key terms” definition under G3-3.4. 

• Programs are not permitted to create applicant-determined outputs in the Capacity Building focus area. 

G3-3.4 (output) Number of organizations that received capacity building services 

Definition of Key 

Terms 

Organization: nonprofit or state/local/tribal government entity 

Capacity building services: a set of activities that expand the scale, reach, efficiency, or 

effectiveness of programs and organizations. Capacity building activities may also leverage 

resources (e.g., funding, volunteers, in-kind support, or partnerships) for programs and/or 

organizations. As a general rule, CNCS considers capacity building activities to be indirect 

services that enable organizations to provide more, better and sustained direct services. 

Capacity building activities must (1) be intended to support or enhance the program 

delivery model, (2) respond to the organization’s goal of increasing, expanding or

enhancing services in order to address pressing community needs, and (3) enable the 

organization to provide a sustained level of more or better direct services after the national 

service participant’s term of service has ended.

How to Measure/ 

Collect Data 

Tracking mechanism that ensures an unduplicated count of organizations who have 

received services 

G3-3.10A 

(outcome) 

Number of organizations that increased their effectiveness, efficiency, and/or program 

scale/reach 

Definition of 

Key Terms 

Organizations: those counted in G3-3.4 

Effectiveness: Improved ability of the organization to achieve outcomes resulting in better 

success rates or better quality of outcomes achieved 

Efficiency: Improved outcomes with the same level of resources; improved or consistent 

quality of services with fewer resources 

Scale/Reach: The scope of a program’s services. Increased scale/reach can be measured by

the number of new people served, new populations served, and/ or new or expanded 

services. 

How to Measure/ 

Collect Data 

Organizational assessment tool or other instrument capable of measuring changes in 

effectiveness, efficiency, or scale/reach at the organization level. When possible, pre-post 

assessments should be utilized. 

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DISASTER SERVICES 

Focus Area Notes 

• Programs should only opt into the Disaster Services performance measures if the measures reflect 

significant program activities aligned with the applicant’s core theory of change. 

• Any other grantees who provide disaster-related services during the program year should report on this 

activity in the Performance Data Elements in annual Progress Reports and provide a brief description of 

those services. 

• To ensure unduplicated counts, beneficiaries reported under National Performance Measures in the Disaster 

Services focus area should not also be reported in disaster-related Performance Data Elements in annual 

Progress Reports. 

• Activities associated with these measures must be carried out by National Service Participants or by 

volunteers directly recruited and/or supported by National Service Participants. 

• All individuals counted under these measures must be program beneficiaries, not National Service 

Participants. National Service Participant outputs and outcomes should be reported in the Performance 

Data Elements in annual Progress Reports. 

D1A (output) Number of individuals served 

Definition of Key 

Terms 

Individuals: recipients of CNCS-supported services related to disaster preparedness, 

response, recovery, and/or mitigation 

Served: substantive engagement of individuals with a specific disaster-related goal in mind. 

Cannot consist solely of mass dissemination of information such as email blasts, social 

media posts, or distributing pamphlets. 

How to Measure/ 

Collect Data 

Tracking mechanism that ensures an unduplicated count of individuals who have received 

services 

D5 (outcome) Number of individuals reporting increased disaster readiness 

Definition of Key 

Terms 

Individuals: those reported in measure D1A 

Disaster readiness: measures taken to prepare for and reduce the effects of future disasters 

How to Measure/ 

Collect Data 

Survey, interview, or other instrument capable of measuring changes in disaster readiness at 

the individual beneficiary level. When possible, pre-post assessments should be utilized. 

D6 (output) Number of structures protected or restored 

Definition of Key 

Terms 

Structures: housing units or public facilities 

Protected: prepared to more effectively withstand future disasters 

Restored: repaired from damage sustained during a disaster 

How to Measure/ 

Collect Data 

Tracking mechanism that ensures an unduplicated count of structures that received services 

D7 (outcome) Number of structures returned to regular use after a disaster 

Definition of Key 

Terms 

Structures: those reported in measure D6 

Returned to regular use: able to be used for the same or similar purpose for which they 

were used prior to the disaster 

How to Measure/ 

Collect Data 

Report from structure owner/manager/occupant, or other instrument capable of measuring 

changes in condition at the individual structure level. 

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ECONOMIC OPPORTUNITY 

Focus Area Notes 

• Programs should only opt into the Economic Opportunity performance measures if the measures reflect 

significant program activities aligned with the applicant’s core theory of change.

• All individuals counted under these measures must be program beneficiaries, not National Service 

Participants. National Service Participant outputs and outcomes should be reported in the Performance 

Data Elements in annual Progress Reports. 

• Activities associated with these measures must be carried out by National Service Participants or by 

volunteers directly recruited and/or supported by National Service Participants. 

O1A (output) Number of individuals served 

Definition of Key 

Terms 

Individuals: recipients of CNCS-supported services related to increasing economic 

opportunity 

Served: substantive engagement of individuals with a specific goal in mind related to 

economic opportunity. Cannot consist solely of mass dissemination of information such as 

email blasts, social media posts, or distributing pamphlets. 

How to Measure/ 

Collect Data 

Tracking mechanism that ensures an unduplicated count of individuals who have received 

services 

O4 (output) Number of housing units developed or repaired 

Definition of Key 

Terms 

Housing unit: A single-family home (including a mobile home if permanently placed), an 

apartment, or a room in a group home for people with disabilities 

Develop: Build new or substantially rehabilitate housing units that were uninhabitable or 

soon would have become so. Involves replacing major systems such as the roof, the 

plumbing, the wiring, the foundation, or elevating the unit as required by a flood plain 

standard. 

Repair: A more modest level of physical work on the unit, such as weatherizing, painting, 

replacing appliances and removing safety hazards 

How to Measure/ 

Collect Data 

Tracking mechanism that ensures an unduplicated count of the number of housing units that 

have received CNCS-supported development or repair services 

O9 (outcome) Number of individuals with improved financial knowledge 

Definition of Key 

Terms 

Individuals: those reported in measure O1A, V1, V7A, or V8 

Improved financial knowledge: increased knowledge/understanding of financial literacy 

topics such as credit management, financial institutions including banks and credit unions, 

and utilization of savings plans 

How to Measure/ 

Collect Data 

Survey, interview, or other instrument capable of measuring changes in financial knowledge 

at the individual beneficiary level. When possible, pre-post assessments should be utilized. 

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O10 (outcome) Number of individuals who secure employment 

Definition of Key 

Terms 

Individuals: those reported in measure O1A, V1, V7A, or V8 

Secure employment: individual is hired in a new job as a result of CNCS-supported 

services provided; individual may have been previously working in a different job or 

previously unemployed 

How to Measure/ 

Collect Data 

Preferred method is a copy of acceptance letter from employer or copy of first pay stub. 

Beneficiary self-reports may also be utilized. 

O11 (outcome) 

Number of individuals transitioned into safe, healthy, affordable housing 

Definition of Key 

Terms 

Individuals: those reported in measure O1A, V1, V7A, or V8 

Safe, healthy, affordable housing: Grantee certifies that the housing is safe and healthy 

based on an inspection or other documentation. Grantee defines affordability and certifies 

that the housing is affordable to the individual(s) transitioned into the unit. 

How to Measure/ 

Collect Data 

Preferred method is a proof of residence such as a lease, mortgage, certificate of occupancy, 

or other verification from an external agency. Beneficiary self-reports may also be utilized. 

O20 (outcome) Number of safe, healthy, affordable housing units made available 

Definition of Key 

Terms 

Housing unit: those reported in measure O4 

Safe, healthy, affordable housing unit: Grantee certifies that the housing unit is safe and 

healthy based on an inspection or other documentation. Grantee defines affordability and 

certifies that the housing unit is affordable. 

Made available: This count indicates that the work has been completed to make the units 

available but they may or may not have been occupied. 

How to Measure/ 

Collect Data 

Tracking mechanism that ensures an unduplicated count of the number of safe, healthy, 

affordable housing units that have been made available 

O21 (outcome) Number of individuals with improved job readiness 

Definition of Key 

Terms 

Individuals: those reported in measure O1A, V1, V7A, or V8 

Improved job readiness: increased knowledge or skills related to seeking, obtaining, or 

successfully retaining a job. 

How to Measure/ 

Collect Data 

Survey, interview, observation, or other instrument capable of measuring changes in job 

readiness at the individual beneficiary level. When possible, pre-post assessments should be 

utilized. 

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EDUCATION 

Focus Area Notes 

• Programs should only opt into the Education performance measures if the measures reflect significant 

program activities aligned with the applicant’s core theory of change.

• All individuals counted under these measures must be program beneficiaries, not National Service 

Participants. National Service Participant outputs and outcomes should be reported in the Performance 

Data Elements in annual Progress Reports. 

• Activities associated with these measures must be carried out by National Service Participants or by 

volunteers directly recruited and/or supported by National Service Participants. 

ED1A (output) Number of individuals served 

Definition of Key 

Terms 

Individuals: recipients of CNCS-supported services related to education; may include 

students enrolled in grades K-12, out-of-school youth, preschool age children, and/or 

individuals pursuing postsecondary education 

Served: substantive engagement of individuals with a specific education-related goal in 

mind. Cannot consist solely of mass dissemination of information such as email blasts, 

social media posts, or distributing pamphlets. 

How to Measure/ 

Collect Data 

Tracking mechanism that ensures an unduplicated count of individuals who have received 

services 

ED5A (outcome) Number of students with improved academic performance 

Definition of Key 

Terms 

Students: those reported in ED1A 

Improved academic performance: an improved demonstration of skill or knowledge in 

one or more academic subjects 

How to Measure/ 

Collect Data 

Standardized test, report card grade, or other instrument capable of measuring changes in 

academic performance at the individual beneficiary level. When possible, pre-post 

assessments should be utilized. 

ED6 (outcome) Number of students with increased school attendance 

Definition of Key 

Terms 

Students: those reported in ED1A 

Increased school attendance: higher rate of presence and/or on-time arrival at school as 

compared to a previous comparable time period 

How to Measure/ 

Collect Data 

School/district/classroom attendance records or other instrument capable of measuring 

changes in attendance at the individual beneficiary level 

ED7A (outcome) Number of students with decreased disciplinary incidents (referrals, suspensions/expulsions, 

criminal or gang involvement) 

Definition of Key 

Terms 

Students: those reported in ED1A 

Decreased disciplinary incidents: lower rate of incidents as compared to a previous 

comparable time period 

How to Measure/ 

Collect Data 

School/district/classroom records, police records, or other instrument capable of measuring 

changes in disciplinary incidents at the individual beneficiary level 

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ED9 (outcome) Number of students graduating from high school on time with a diploma 

Definition of Key 

Terms 

Students: those reported in ED1A 

On Time: Within four years of starting 9th grade 

How to Measure/ 

Collect Data 

Preferred method is school/district graduation records for student beneficiaries. 

Beneficiary self-reports may also be utilized. 

ED10 (outcome) 

Number of students enrolling in post-secondary education or training 

Definition of Key 

Terms 

Students: those reported in ED1A 

Post-secondary education or training may include two- or four-year college programs or 

occupational/vocational programs 

Enrolling: means matriculating as a full-time or part-time student 

How to Measure/ 

Collect Data 

Preferred method is registration records that confirm student enrollments. Beneficiary selfreports may also be utilized. 

ED11 (outcome) Number of students earning a post-secondary degree 

Definition of Key 

Terms 

Students: those reported in ED1A, V1, V7A, or V8 

Degree: may include an associate degree from an accredited academic program or an 

occupational or vocational program; a bachelor’s degree (ex., BA, BS); a master’s degree

(ex.: MA, MS, MEng, MEd, MSW); a professional school degree (ex.: MD, DDS, DVM); or 

a doctorate degree (ex.: PhD, EdD) 

How to Measure/ 

Collect Data 

Preferred method is registration records that confirm degree was earned. Beneficiary selfreports may also be utilized. 

Notes Programs may only select this measure if they are able to collect data during a one-year 

grant period. 

ED23A (outcome) Number of children demonstrating gains in school readiness 

Definition of Key 

Terms 

Children: those reported in ED1A 

School readiness: Preparation for Kindergarten which includes multiple indicators assessed 

across developmental and behavioral domains including but not limited to physical wellbeing, health and motor development, social and emotional development, approaches to 

learning, language development, cognitive development, and age-appropriate academic 

skills and behavior. 

How to 

Measure/ 

Collect Data 

Teacher observation, standardized test, or other instrument capable of measuring changes in 

school readiness at the individual beneficiary level. When possible, pre-post assessments 

should be utilized. 

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ED27C (outcome) Number of students with improved academic engagement or social and emotional skills 

Definition of 

Key Terms 

Students: those reported in ED1A 

Improved academic engagement or social and emotional skills: A positive change in 

student skills, attitude, and/or mindset that is likely to contribute to increased educational 

success. May include increased interest in school, improved perspective on school climate, 

increased attachment to school and/or increased educational aspirations. 

How to Measure/ 

Collect Data 

Survey, observation, or other instrument capable of measuring changes in academic 

engagement or social and emotional skills at the individual beneficiary level. When 

possible, pre-post assessments should be utilized. 

Notes Academic or behavioral improvements counted under ED5A, ED6, or ED7A cannot be 

counted under this measure 

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ENVIRONMENTAL STEWARDSHIP 

Focus Area Notes 

• Programs should only opt into the Environmental Stewardship performance measures if the measures 

reflect significant program activities aligned with the applicant’s core theory of change.

• All individuals counted under these measures must be program beneficiaries, not National Service 

Participants. National Service Participant outputs and outcomes should be reported in the Performance 

Data Elements in annual Progress Reports. 

• Activities associated with these measures must be carried out by National Service Participants or by 

volunteers directly recruited and/or supported by National Service Participants. 

• CNCS encourages grantees to perform service with the greatest impact versus providing minimal impact to 

the highest number of acres/miles/individuals 

EN1 (output) Number of housing units or public structures weatherized or retrofitted to improve energy 

efficiency 

Definition of 

Key Terms 

Housing unit: a single-family home (including a mobile home if permanently placed), an 

apartment, or a room in a group home for people with disabilities 

Public structure: Shelter, such as homeless shelter or emergency shelter operated by a 

nonprofit or government organization; government-owned building 

Weatherization: Modifying a building to reduce energy consumption and costs and 

optimize energy efficiency. Whole-house weatherization includes the installation of modern 

energy-saving heating and cooling equipment and looks at how the house performs as a 

system. 

Retrofit: An energy conservation measure applied to an existing building or the action of 

improving the thermal performance or maintenance of a building. 

How to Measure/ 

Collect Data 

Tracking mechanism that ensures an unduplicated count of units/structures that have 

received services 

EN1.1 (outcome) Number of housing units or public structures with reduced energy consumption or reduced 

energy costs 

Definition of Key 

Terms 

Housing units or public structures: those reported in EN1 

How to Measure/ 

Collect Data 

Utility bill/statement, computer modeling, resident survey, or other instrument capable of 

measuring changes in energy consumption or energy costs at the individual unit/structure 

level. When possible, pre-post assessments should be utilized. 

EN3 (output) Number of individuals receiving education or training in environmental stewardship and/or 

environmentally-conscious practices 

Definition of 

Key Terms 

Environmental Stewardship and/or environmentally conscious practices: Organized 

efforts to teach about how natural environments function and, particularly, how human 

beings can manage their behavior and choices in order to live sustainably within those 

environments. 

Education or training: substantive engagement of individuals with a specific education 

goal in mind. Cannot consist solely of mass dissemination of information such as email 

blasts, social media posts, or distributing pamphlets. 

How to Measure/ 

Collect Data 

Tracking mechanism that ensures an unduplicated count of individuals that have received 

services 

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EN3.1 (outcome) Number of individuals with increased knowledge of environmental stewardship and/or 

environmentally-conscious practices 

Definition of 

Key Terms 

Individuals: those reported in EN3 

How to Measure/ 

Collect Data 

Survey, test, or other instrument capable of measuring changes in knowledge at the 

individual beneficiary level. When possible, pre-post assessments should be utilized. 

EN3.2 (outcome) Number of individuals reporting a change in behavior or the intent to change behavior to 

better protect the environment 

Definition of 

Key Terms 

Individuals: those reported in EN3 

How to Measure/ 

Collect Data 

Survey, interview, or other instrument capable of measuring changes in behavior at the 

individual beneficiary level. When possible, pre-post assessments should be utilized. 

EN4 (output) Number of acres of public parks or other public and tribal lands that are treated 

Definition of 

Key Terms 

Public parks: Park/recreation areas that are designated by national, state, city, or county 

governments (not trails or rivers; see EN5) 

Other public lands: Other publicly owned lands; land owned by nonprofits for public use 

or the public good (such as land conservancies): and public easements 

Tribal lands: Same meaning as imparted by the definitions of “Indian Lands” and “Indian

Tribes” provided in. SEC. 101. [42 U.S.C. 12511]

Treated: Removal of invasive species, planting native plants, building riparian buffers, 

clearing of natural debris (such as fallen trees/limbs, hazardous fuel) and unnatural debris 

(such as disaster debris and improperly disposed waste). Treatment must go beyond basic 

trash removal. 

How to Measure/ 

Collect Data 

Tracking mechanism that ensures an unduplicated count of acres of land that have received 

services 

EN4.1 (outcome) Number of acres of public parks or other public and tribal lands that are improved 

Definition of 

Key Terms 

Acres of public parks or other public and tribal lands: those reported in EN4 

Improved: Renovated to reduce human impact or the negative impact of natural disasters or 

invasive species, restored native plants and habitat, reduced erosion, protected watersheds, 

reduced wildfire risk, upgraded or repaired outdoor recreation facilities or signage, increased 

public safe access, protected flora and fauna. Improvement should be consistent with an 

accepted natural resource restoration, maintenance or improvement plan. 

How to Measure/ 

Collect Data 

Land manager assessment or other instrument capable of measuring changes in land 

condition at the scale of individual acres. When possible, pre-post assessments should be 

utilized. 

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EN5 (output) Number of miles of public trails or waterways that are treated and/or constructed 

Definition of 

Key Terms 

Public trails or waterways: owned/maintained by national, state, county, city or tribal 

governments; nonprofits when for public use or the public good; and public easements 

Treated: Removal of invasive species, planting native plants, building riparian buffers, 

improving tread/corridor of existing trail or making changes to increase the trail lifespan, 

implementing safety measures, removal of unsafe trail structures, repair of damage caused 

by visitor use, changes to increase accessibility, clearing of natural debris (such as fallen 

trees/limbs and hazardous fuel) and unnatural debris (such as disaster debris and improperly 

disposed waste). Treatments must go beyond basic trash removal. 

Constructed: Activities designed to make trails newly available such as adding 

handicapped accessibility, building boardwalks, trail-blazing, converting a railroad bed to a 

trail, etc. 

How to Measure/ 

Collect Data 

Tracking mechanism that ensures an unduplicated count of miles of trail/waterway that have 

received services 

EN5.1 (outcome) Number of miles of public trails or waterways that are improved and/or put into use 

Definition of 

Key Terms 

Miles of public trails or waterways: those reported in EN5 

Improved: Restored to reduce human impact or the negative impact of natural disasters or 

invasive species, restored native plants and habitat, reduced erosion, protected watersheds, 

increased safe condition or long-term sustainability of trails, increased accessibility, 

protected flora and fauna. Improvement should be consistent with an accepted natural 

resource restoration, maintenance or improvement plan. 

Put into use: Established safe and useable trails that are now available for public access 

How to Measure/ 

Collect Data 

Land manager assessment or other instrument capable of measuring changes in trail or 

waterway condition at the scale of individual miles. When possible, pre-post assessments 

should be utilized. 

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HEALTHY FUTURES 

Focus Area Notes 

• Programs should only opt into the Healthy Futures performance measures if the measures reflect significant 

program activities aligned with the applicant’s core theory of change.

• All individuals counted under these measures must be program beneficiaries, not National Service 

Participants. National Service Participant outputs and outcomes should be reported in the Performance 

Data Elements in annual Progress Reports. 

• Activities associated with these measures must be carried out by National Service Participants or by 

volunteers directly recruited and/or supported by National Service Participants. 

H4A (output) Number of individuals served 

Definition of 

Key Terms 

Individuals: recipients of CNCS-supported services related to improving health-related 

outcomes 

Served: substantive engagement of individuals with a specific health-related goal in mind. 

Cannot consist solely of mass dissemination of information such as email blasts, social 

media posts, or distributing pamphlets. 

How to Measure/ 

Collect Data 

Tracking mechanism that ensures an unduplicated count of individuals who have received 

services 

H9A (outcome) Number of individuals who report improved capacity for independent living 

Definition of 

Key Terms 

Individuals: those reported in H4A, V1, V7A, or V8 

How to Measure/ 

Collect Data 

Survey, interview, caseworker assessment, or other instrument capable of measuring 

changes in independent living capacity at the individual beneficiary level. When possible, 

pre-post assessments should be utilized. 

H10A (output) Number of pounds of food provided 

Definition of 

Key Terms 

Food provided: made available at reduced or no cost to individuals and/or organizations for 

the purpose of alleviating food insecurity or hunger. May include community garden 

programs. 

How to Measure/ 

Collect Data 

Tracking mechanism that ensures an unduplicated count of pounds of food provided 

H12 (outcome) Number of individuals who report increased food security 

Definition of 

Key Terms 

Individuals: those reported in H4A, V1, V7A, or V8 

Food security: Access at all times to enough food for an active, healthy life. Food security 

includes at a minimum: (1) the ready availability of 

nutritionally adequate and safe foods, and (2) an assured ability to acquire acceptable 

foods in socially acceptable ways (that is, without resorting to emergency food supplies, 

scavenging, stealing, or other coping strategies). [USDA] 

How to Measure/ 

Collect Data 

Survey, interview, caseworker assessment, or other instrument capable of measuring 

changes in food security at the individual beneficiary level. When possible, pre-post 

assessments should be utilized. 

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H17 (outcome) Number of individuals with increased health knowledge 

Definition of 

Key Terms 

Individuals: those reported in H4A, V1, V7A, or V8 

How to Measure/ 

Collect Data 

Survey, test, or other instrument capable of measuring changes in knowledge at the 

individual beneficiary level. When possible, pre-post assessments should be utilized. 

H18 (outcome) Number of individuals reporting a change in behavior or intent to change behavior to 

improve their health 

Definition of 

Key Terms 

Individuals: those reported in H4A, V1, V7A, or V8 

How to Measure/ 

Collect Data 

Survey, interview, or other instrument capable of measuring changes in behavior at the 

individual beneficiary level. When possible, pre-post assessments should be utilized. 

H19 (outcome) Number of individuals with improved health 

Definition of 

Key Terms 

Individuals: those reported in H4A, V1, V7A, or V8 

How to Measure/ 

Collect Data 

Assessment by a healthcare professional, survey, or other instrument capable of measuring 

changes in health condition at the individual beneficiary level. When possible, pre-post 

assessments should be utilized. 

H20 (outcome) Number of individuals with improved access to medical care 

Definition of 

Key Terms 

Individuals: those reported in H4A, V1, V7A, or V8 

How to Measure/ 

Collect Data 

Survey, interview, caseworker assessment, or other instrument capable of measuring 

changes in health care access at the individual beneficiary level. When possible, pre-post 

assessments should be utilized. 

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VETERANS AND MILITARY FAMILIES 

Focus Area Notes 

• Programs should only opt into the Veterans and Military Families performance measures if the measures 

reflect significant program activities aligned with the applicant’s core theory of change.

• All individuals counted under these measures must be program beneficiaries, not National Service 

Participants. National Service Participant outputs and outcomes should be reported in the Performance 

Data Elements in annual Progress Reports. 

• Activities associated with these measures must be carried out by National Service Participants or by 

volunteers directly recruited and/or supported by National Service Participants. 

V1 (output) Number of veterans served 

Definition of 

Key Terms 

Veteran: a person who served in the active military, naval, or air service, and who was 

discharged or released therefrom under conditions other than dishonorable [Section 101 of 

Title 38, 23 United States Code] 

Served: substantive engagement of individuals with specific outcome(s) in mind. Cannot 

consist solely of mass dissemination of information such as email blasts, social media posts, 

or distributing pamphlets. 

How to 

Measure/ 

Collect Data 

Tracking mechanism that ensures an unduplicated count of individuals who have received 

services 

V7A (output) Number of active duty military service members and/or military family members served 

Definition of Active duty military service member: The term ‘‘active duty’’ means “full-time duty in the 

Key Terms active military service of the United States, including active duty or full-time training duty in 

the Reserve Component” [DOD Dictionary of Military and Associated Terms, April 2018]. 

CNCS considers National Guard members and reservists and wounded warriors sub-groups 

of active duty military service members for the purposes of grant applications and 

performance measure reporting. 

Military family member: Immediate family member related by blood, marriage, or adoption 

to a current member of the U.S. armed forces including one who is deceased. 

Served: substantive engagement of individuals with specific outcome(s) in mind. Cannot 

consist solely of mass dissemination of information such as email blasts, social media posts, 

or distributing pamphlets. 

How to 

Measure/ 

Collect Data 

Tracking mechanism that ensures an unduplicated count of individuals who have received 

services 

V8 (output) Number of veteran family members served 

Definition of 

Key Terms 

Veteran: a person who served in the active military, naval, or air service, and who was 

discharged or released therefrom under conditions other than dishonorable [Section 101 of 

Title 38, 23 United States Code] 

Veteran family member: Immediate family member related by blood, marriage, or adoption 

to a veteran, including one who is deceased. 

Served: substantive engagement of individuals with specific outcome(s) in mind. Cannot 

consist solely of mass dissemination of information such as email blasts, social media posts, 

or distributing pamphlets. 

How to 

Measure/ 

Collect Data 

Tracking mechanism that ensures an unduplicated count of individuals who have received 

services 

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Appendix A: Understanding MSY and Member Allocations 

How to Calculate MSY and Member Allocations 

In the performance measure module, applicants enter the total share of program resources (MSYs and members) that 

will be directed to each objective. Member and MSY allocations entered in the application should be the program’s

best estimate of how member time will be allocated. 

The charts below show how a sample program could calculate its MSY allocations for different member types and 

different percentages of member time spent per objective. In this example, the program has a total of 135 members 

representing a variety of different slot types. All members spend at least some of their time contributing to the K-12 

Success objective. The program’s full-time and half-time members also spend time contributing to the School 

Readiness objective: 50% of their time for full-time members and 20% for half-time members. 

Objective #1: K-12 Success 

Type of Member MSY Multiplier 

for Type 

x Number of 

Members for 

Type 

x % of Member 

Time for 

Objective 

= MSY 

Allocation 

FT 1 x 100 x .50 = 50 

TQT .7 x 0 x 0 = 

HT .5 x 5 x .80 = 2 

RHT .3809524 x 10 x 1.00 = 3.81 

QT .26455027 x 10 x 1.00 = 2.65 

MT .21164022 x 10 x 1.00 = 2.17 

AT .05627705 x 0 x 0 = 

Total Members 135 Total MSYs 60.63 

Objective #2: School Readiness 

Type of Member MSY Multiplier 

for Type 

x Number of 

Members for 

Type 

x % of Member 

Time for 

Objective 

= MSY 

Allocation 

FT 1 x 100 x .50 = 50 

TQT .7 x 0 x 0 = 

HT .5 x 5 x .20 = .5 

RHT .3809524 x 10 x 0 = 

QT .26455027 x 10 x 0 = 

MT .21164022 x 10 x 0 = 

AT .05627705 x 0 x 0 = 

Total Members 105 Total MSYs 50.5 

How It Looks on the MSY Tab 

The program enters the total number of MSYs and members for each objective on the MSY/Members tab of the 

performance measures module. The system automatically calculates the percentage of MSYs allocated to each 

objective. 

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Note: Programs that select the Find Opportunity objective (Economic Opportunity Focus Area) or the Teacher 

Corps objective (Education Focus Area) must enter 0 MSYs and members for these objectives and allocate their 

MSYs to other objectives. This is because the MSY allocations are designed to show how programs’ resources are 

allocated to activities that benefit the community. The Find Opportunity and Teacher Corps objectives are focused 

on benefits to members. 

How It Looks in the 424 PDF 

Table 1 and its corresponding pie chart show the total number of MSYs by Focus Area. Since both the K-12 

Success and School Readiness objectives are in the Education Focus Area, Table 1 shows 100% of MSYs in 

Education. 

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Table 4 in the PDF report shows the number of MSYs and members allocated to each objective, as seen on the 

MSY/Members tab: 

Because some members are performing service related to both K-12 Success and School Readiness, the total number 

of members listed in this table (240) is greater than the total number of slots the program is requesting (135). This is 

OK; individual members can be counted more than once if they contribute to more than one objective. In contrast, 

MSYs cannot be counted more than once, because they represent the amount of member time spent on a particular 

objective. As a result, the total number of MSYs listed in this table must be equal to the total MSYs the program is 

requesting (111.13). 

Table 2 and its corresponding pie chart show the same MSY information expressed as percentages of the total 

MSYs: 

How to Assign MSYs to Performance Measures 

When a program creates a performance measure, it must indicate how many MSYs and how many members will 

contribute to the measure. Based on the MSY allocations already entered for the sample program, the program may 

allocate up to 60.63 MSYs to K-12 Success performance measures and up to 50.5 MSYs to School Readiness 

performance measures. However, programs are not required to measure all of their activities, so it is possible that 

not all of these MSYs will be allocated to performance measures. 

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Our sample program has three performance measures, one (an aligned measure) under the K-12 Success objective 

and two (an output-only measure and an applicant determined measure) under the School Readiness objective. 

Objective #1: K-12 Success 

Intervention Performance Percent of K-12 Success x Total MSYs = MSYs Allocated 

Measure Time Spent on Activities 

that Contribute to this 

in Objective to Performance 

Measure 

Measure 

Mentoring* ED1A, ED27C .75 x 60.63 = 45.47 

Family Involvement No .25 x 60.63 NA 

Performance 

Measure 

*This is the primary intervention 

Objective #2: School Readiness 

Intervention Performance Percent of School x Total MSYs = MSYs Allocated 

Measure Readiness Time Spent 

on Activities that 

in Objective to Performance 

Measure 

Contribute to this 

Measure 

Other Classroom 

Support 

ED1A .75 x 50.5 = 37.88 

Parent Engagement Applicant- .25 x 50.5 = 12.62 

Determined 

Measure 

How It Looks in the 424 PDF 

Table 3 and its corresponding pie chart in the 424 PDF report shows the percentage of MSYs allocated to National 

Performance Measures, applicant-determined performance measures, or no performance measures. As seen in the 

table above, the program has two National Performance Measures (ED1A/27C and ED1A), accounting for 83.35 of 

the 111.13 total MSYs (75%). The program has one applicant-determined measure accounting for 12.62 MSYs 

(11%), and the remaining percentage (14%) of program activity is not being measured. 

The configuration above meets the CNCS requirement to have one aligned performance measure (output + outcome) 

corresponding to the primary intervention. Programs are not required to allocate 100% of their MSYs and members 

to National Performance Measures, or to any performance measures at all. 

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Appendix B: Performance Measures Checklist 

This checklist is used to assess performance measures during the review process. Items on the checklist are 

common problems that require resolution but do not represent a comprehensive list. Refer to the Performance 

Measure Instructions for full requirements. 

Checklist Item Primary 

Aligned 

Measure 

(required) 

Additional 

Measure 

(optional) 

Additional 

Measure 

(optional) 

Resource Allocation 

1 MSY and member allocations to focus areas and objectives are 

consistent with the application narrative/logic model. 

2 MSY and member allocations to performance measures are 

consistent with the application narrative/logic model. 

Performance Measure Requirements 

3 The application includes least 1 aligned performance measure 

(output + outcome) corresponding to the primary intervention. 

4 All performance measures reflect significant program activities 

whose outputs and outcomes are consistent with the applicant’s core 

theory of change. 

5 Any output-only measures included in the application consist solely 

of National Performance Measure outputs. 

6 The application does not include applicant-determined measures that 

duplicate existing National Performance Measures. (Note: 

Applicant-determined measures are recognizable by the labels 

OUTPT or OUTCM, followed by numbers. Any applications 

containing these labels are NOT National Performance Measures, 

even if the applicant has labeled them like a national measure.) 

Interventions 

7 Interventions are consistent with the program design and contribute 

directly to the outputs and outcomes. 

8 The application does not include user-defined intervention labels that 

duplicate existing system-defined intervention categories. 

Output Quality 

9 Outputs clearly specify what is counted. 

10 Outputs count only program beneficiaries, not National Service 

Participants. 

Outcome Quality and Alignment 

11 Outcomes are logically aligned with the outputs. 

12 Outcomes reflect a meaningful change in knowledge, attitude, 

behavior or condition for program beneficiaries. (Note: completion 

of a program would be considered an output, not an outcome.) 

13 Outcomes can be measured during a single grant year. 

Targets 

14 Output and outcome targets are reasonable for the proposed program 

design. 

15 Targets are expressed as numbers, not percentages. 

Performance Measure Instructions 

16 National Performance Measures conform to selection rules, 

definitions, and data collection requirements specified in the 

Performance Measure Instructions. 

17 The application does not include any retired National Performance 

Measures (e.g., measures that do not appear in the Performance 

Measure Instructions). 

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Data Collection/Instruments 

18 Data collection methods are appropriate for the output/outcome 

being measured. 

Sampling (if applicable) 

19 If sampling is proposed, the sampling plan is forwarded to CNCS for 

consideration. (Note: Formula grantees are not permitted to sample.) 

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Appendix C: Frequently Asked Questions 

1. How did the AmeriCorps performance measure requirements change in 2019? 

The performance measure requirement for AmeriCorps State and National programs – at least one aligned 

performance measure (output paired with outcome) that corresponds to the proposed primary intervention – has 

stayed consistent over many years. However, in 2019 CNCS substantially revised the list of National Performance 

Measures available for programs to use, and is also requiring all performance measures to reflect the community 

impact of the program. All applicants, including continuation applicants, must revise their applications to remove or 

replace any performance measures that do not correspond with the updated Performance Measure Instructions. 

2. What should a continuation applicant do if one or more of their National Performance Measures is no 

longer present in the Performance Measure Instructions? 

All applicants, including continuation applicants, must follow the National Performance Measure selection rules 

specified in the current Performance Measure Instructions. Applicants must revise their performance measures as 

needed to conform to the updated instructions. 

3. What should a continuation grantee who is measuring a National Performance Measure output or outcome 

that has a changed definition do in the continuation application? 

If the grantee is unable to measure the output or outcome as defined in the current Performance Measure 

Instructions, the grantee should choose a different performance measure. 

4. What are National Performance Measures? 

CNCS has established six Focus Areas: Disaster Services, Economic Opportunity, Education, Environmental 

Stewardship, Healthy Futures, and Veterans and Military Families based on the priorities included in the Serve 

America Act. Within these Focus Areas, as well as for Capacity Building, CNCS has created National Performance 

Measures in order to aggregate the results of similar programs and demonstrate the impact across our agency 

programs and initiatives. 

5. What is an aligned performance measure? 

An aligned performance measure is an output paired with an outcome. The paired output-outcome measures may be 

National Performance Measures, applicant-determined measures, or the combination of a National Performance 

Measure output and an applicant-determined outcome. Applicant-determined outputs cannot be paired with 

National Performance Measure outcomes in an aligned performance measure. 

6. What is an applicant-determined performance measure? 

An applicant-determined performance measure is one in which the applicant creates the language for the outputs 

and/or outcomes that will be measured. This is different from the National Performance Measures, where CNCS 

pre-determines common outputs and outcomes that are available for applicants to use. 

7. What is an output-only performance measure? 

An output-only measure is a National Performance Measure output without associated outcome(s). Applicants may 

select output-only measures if the output measures a significant program activity. These do not fulfill the 

requirement for an aligned performance measure, but may be selected in addition to the aligned measure(s). 

8. What is the definition of "National Service Participant"? 

For AmeriCorps State and National programs, National Service Participant refers to the AmeriCorps members 

themselves. 

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9. Can I count AmeriCorps members as beneficiaries of service under my performance measures? 

No. Effective starting in 2019 for all applicants (new, recompete, and continuation), AmeriCorps members and 

other National Service Participants may not be counted as beneficiaries under either National Performance Measures 

or applicant-determined measures. Some member-focused outputs and outcomes may be reported as Performance 

Data Elements on annual Progress Reports. 

10. Do the AmeriCorps members in my program have to be directly providing the service counted in the 

performance measures? 

The activities associated your performance measures must be carried out either by National Service Participants or 

by volunteers directly recruited and/or supported by National Service Participants. 

11. How many performance measures should I propose? 

Each program must have at least one aligned measure (composed of an output and an outcome) reflecting its 

primary intervention. It is appropriate to have additional performance measures for other significant components of 

your program, but CNCS values the quality of performance measures more than the quantity. Performance measures 

reflecting activities that are not central to your program model should not be included in your application and do not 

need to be reported to CNCS, although you might still collect the data for your own purposes. 

12. Can I count the same beneficiaries in more than one performance measure output? 

Unless otherwise specified, the same beneficiaries may be counted more than once across different measures for 

different interventions (services) they may be receiving. For example, if your AmeriCorps members helped one 

specific individual to both prepare for a disaster and obtain employment, you may count that same individual in both 

D1A and O1A. However, programs cannot count the same individual more than once within any one specific 

performance measure. So, for example, an individual who attended two disaster preparation training workshops 

during a single program year cannot be counted twice under D1A. 

13. Do all beneficiaries counted under a particular performance measure have to receive the same 

interventions? 

Yes, the interventions associated with the measure need to be applicable to all of the beneficiaries counted under the 

measure, even if the details of the intervention (e.g., the exact dosage provided) may vary. If one set of beneficiaries 

is receiving one type of intervention (e.g., mentoring) and a different set of beneficiaries is receiving a different type 

of intervention (e.g., tutoring), the two sets of beneficiaries should be counted in separate performance measures 

even if the expected outcome is the same. In contrast, if all beneficiaries are receiving multiple interventions with 

the same expected outcome (e.g. all beneficiaries are being both mentored and tutored to improve their academic 

performance), they can be counted in a single performance measure. 

14. Can one performance measure output have more than one outcome? 

Yes, there may be more than one outcome measure associated with a single output. Aligned measures should only 

be configured this way if it is expected that all of the individuals counted in the output will potentially achieve the 

outcomes indicated. If the outcomes are resulting from different populations being served, they should be counted 

in distinct performance measures. 

15. Can I count the same people more than once under one performance measure output or outcome if they 

receive service in more than one grant year? 

If the individual receives services in more than one grant year, they may be counted as having received services in 

the output measure for each of the grant years in which they receive services. They may only be counted in the 

outcome measure for each grant year if they meet the specified level of improvement for the outcome in each year. 

For example, a student receives tutoring in second and third grade. The program expects that students will improve 

their reading score by one grade level each year. If the student is served in both second and third grade and 

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improves by one grade level in each year, the student may be counted in output ED1A and outcome ED5A for both 

years. If the student improves by 1⁄2 grade level in second grade and one grade level in third grade, the student may 

be counted in ED1A for both years but only in ED5A for the third-grade year. 

16. Am I allowed to allocate funds for collecting and analyzing data? If so, how much? 

Costs related to measuring the performance of a program are allowable grant expenses. There is no standard 

recommended amount. As with all grant expenditures, these costs must be reasonable, allowable for the proposed 

program, and properly allocated across grant activities. 

17. Is my program expected to monitor member time to ensure that it corresponds to what is entered into the 

Performance Measures Module for the focus areas and strategic plan objectives? 

Applicants should enter MSYs and members according to the distribution of time that members are expected to 

engage in each focus area and strategic plan objective. Programs will not be required to report on how the members 

actually spent their time. MSY allocations in the application should present the program’s best estimate.

18. On the logic model chart there are three outcome levels (short, medium and long). Should all of these 

outcomes be entered as performance measures? 

A program may have a theory of change that is based on accomplishing a long-term change in condition that is not 

measurable in a single program year. However, there may be shorter-term changes that can be linked to this ultimate 

goal that are strong indicators that the long-term change is likely to happen. While all of these outcomes may be 

included in the logic model, grantees are not required to measure or report on all of the outcomes. For performance 

measurement purposes, outcomes must measure changes that can be observed within a single program year. 

19. The National Performance Measure I want to select doesn’t appear in the drop-down menu. What should I 

do? 

Only performance measures corresponding to objectives selected on the Objectives tab will appear in the drop-down 

menu. Refer to the Performance Measure selection rules to determine which objective to select for each 

performance measure. Do NOT create an applicant-determined measure that duplicates a National Performance 

Measure. 

20. I want to create an applicant-determined measure, but the Performance Measures Module isn’t allowing me 

to do that. What should I do? 

There are some objectives for which the creation of applicant-determined measures is not allowed. These include 

the Capacity Building and Leverage objective (Capacity Building focus area), the Find Opportunity objective 

(Economic Opportunity focus area), the Teacher Corps objective (Education focus area), the Green Jobs objective 

(Environmental Stewardship focus area), and the Access & Attract objective (Veterans and Military Families focus 

area). For the Capacity Building and Leverage objective, only National Performance Measures are allowed to be 

used. For the Find Opportunity, Teacher Corps, Green Jobs, and Access & Attract objectives, programs are not 

allowed to create performance measures. 

21. I am required to have a performance measure associated with my primary intervention, but I am not able to 

create a performance measure for the primary intervention I have selected. What should I do? 

Since the Find Opportunity, Teacher Corps, Green Jobs, and Access & Attract objectives are member-focused rather 

than beneficiary-focused, programs are not allowed to create performance measures under these objectives (see FAQ 

9). If your primary intervention is connected to one of those objectives, you will need to go back and select a 

different primary intervention under a different objective. You can retain the member-focused objective as 

secondary. 

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22. Under what circumstances is it ok for grantees to use sampling to measure outputs and outcomes? 

Methodologically speaking, sampling is appropriate for competitive grantees as long as the grantee has a solid plan 

for ensuring that its sample will be representative. Practically speaking, we would want grantees to use sampling 

only when they are able to make the case that it is unrealistic to collect data from the whole population. Formula 

grantees, with rare exceptions granted by CNCS, are not permitted to sample. 

23. When would CNCS not allow sampling? 

CNCS will not allow sampling when it is reasonable to expect a grantee to collect data from the whole population. 

CNCS will also not allow sampling if the grantee’s sampling frame is not sufficient or if the grantee’s methodology 

will not result in a representative sample. 

24. How does a grantee set targets when it is planning to sample? 

In most cases the grantee should be able to set targets based on the population as a whole. If a grantee‘s sampling

methodology is sound and results in a representative sample, then the program can extrapolate their results to report 

on an outcome for the population as a whole. For example, a program reports an output of 1000 children served. The 

program selects a representative sample of 200 children. Of these, 180 students (90%) demonstrate the desired 

change. In this case, the program could report an extrapolated outcome of 900 students. 

25. How do I request permission to sample? 

A detailed sampling plan must be forwarded to CNCS for consideration. Please consult the Notice of Funding 

Opportunity or your Portfolio Manager for instructions on how to submit additional documents. 

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