Performance Measures

AmeriCorps VISTA

FY 2019-2020

Contents

AmeriCorps VISTA National Performance Measures Overview .............................2

Complete List of VISTA National Performance Measures.......................................3

Capacity Building ......................................................................................................8

Economic Opportunity Focus Area .........................................................................10

Education Focus Area..............................................................................................12

Healthy Futures Focus Area ....................................................................................15

Veterans and Military Families Focus Area ............................................................17

Disaster Services Focus Area ..................................................................................19

Environmental Stewardship Focus Area. ................................................................20

Revised January 3, 2019
AmeriCorps VISTA National Performance Measures Overview

AmeriCorps VISTA projects have two main conceptual components: (1) to build capacity of programs or

organizations that (2) are intended to help individuals and communities out of poverty. The anti-poverty

component is the reason resources are awarded to an organization while the capacity building measures

are how the anti-poverty work is accomplished.

Applicants for VISTA resources provide information in the form of performance measures to CNCS

about both the capacity building component and the anti-poverty component of their proposed project.

Applicants enter this performance measure information into the eGrants Performance Measure Module.

The performance measures entered become the basis for future progress reports if the application is

approved. The Performance Measures are not designed to act as a comprehensive work plan covering

each anti-poverty measure undertaken by a project.

This document provides definitions and data collection protocols for the National Performance Measures

available to AmeriCorps VISTA applicants for both capacity building and anti-poverty programming.

This information can also be found at http://www.nationalservice.gov/resources/performancemeasurement/vista.

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Capacity Building Information: For each site that will benefit directly from the capacity-building efforts

of VISTAs, applicants provide information about (1) the capacity goal they hope to reach at the site, (2)

the number of VISTAs (or Leaders) they are requesting at the site and the focus of their service activities,

(3) at least one capacity-building output, and (4) at least one capacity-building outcome. They also

provide information about data collection plans for the capacity-building output and outcomes identified.

If the application is approved, they will collect and report data for any Capacity-Building Output or

Outcome selected on future progress reports, in accordance with the definitions and protocols identified

for the selected measures.

Anti-Poverty Information: Applicants also provide information about how the organization or program

will ultimately help individuals and communities out of poverty. In addition to identifying a Focus Area

and Objective, applicants identify: (1) an anti-poverty output; (2) an anti-poverty outcome; and (3) an

anti-poverty program strategy/intervention. Entering information about data collection plans for 

selectedanti-poverty outputs and outcomes is optional.
Complete List of VISTA National Performance Measures

These selection rules specify allowable output/outcome pairings for National Performance Measures.

Applicants must follow these selection rules when using National Performance Measures. Applicants

may not select any National Performance Measures that may appear in eGrants if they are not present on

this list. Please see the application instructions for additional information about application requirements.

Capacity Building

Economic Opportunity

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Revised January 3, 2019

Strategic Plan

Objective

Selection Rules Interventions

Outputs Outcomes (if applicable)*

Financial

Literacy

O1A: Number of

individuals served

O9: Number of individuals with

improved financial knowledge

O19A Dollar value of tax returns

generated

Financial Literacy

Education

Financial Fraud Prevention

Tax Preparation

Housing O1A: Number of

individuals served

O11: Number of individuals

transitioned into safe, healthy,

affordable housing

Housing Unit Development

Housing Unit Repair

Housing

Placement/Assistance

O4: Number of

housing units

developed or repaired

O20: Number of safe, healthy,

affordable housing units made

available

Housing Unit Development

Housing Unit Repair

Employment O1A: Number of

individuals served

O10: Number of individuals

who secure employment

O21: Number of individuals

with improved job readiness

Job Training

Job Placement

GED Education

Other Adult Education

Strategic Plan

Objective

Selection Rules Interventions

Outputs Outcomes (if applicable)*

Capacity

Building &

Leverage

G3-3.4: Number of

organizations that

received capacity

building services

G3-3.1A Number of

Community

volunteers recruited

or managed

G3-3.16A: Dollar

value of cash or inkind resources

leveraged.

G3-3.10A: Number of

organizations that increase their

efficiency, effectiveness, and/or

program reach

Volunteer management

Training

Resource development

Systems development

Donations Management
Education

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Strategic Plan

Objective

Selection Rules Interventions

Outputs Outcomes (if applicable)*

School

Readiness

ED1A: Number of

individuals served

ED23A: Number of children

demonstrating gains in 

schoolreadiness

Tutoring

Mentoring

Other Classroom 

SupportOut-of-School 

Time Family

Involvement Service 

Learning Summer 

Learning Classroom 

Teaching Social and 

Emotional Support

K-12 Success ED1A: Number of

individuals served

ED5A: Number of students with

improved academic performance

ED9: Number of students

graduating from high school on

time

ED10: Number of students

enrolling in postsecondary

education/training

ED27C: Number of students with

improved academic engagement

or social-emotional skills

ED6: Number of students with

increased attendance

ED7A: Number of students with

decreased disciplinary incidents

(referrals, suspensions/expulsions,

Tutoring

Mentoring

Other Classroom 

SupportOut-of-School 

Time Family

Involvement Service

Learning Summer 

Learning Classroom 

Teaching Opioid/Drug

Intervention

Post-HS

Education

Support

ED1A: Number of

individuals served

ED11: Number of individuals

earning a post-secondary degree

or technical certification

Tutoring

Mentoring

Family Involvement

Service Learning

Summer Learning
Healthy Futures

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Strategic

Plan

Objectiv

Selection Rules Interventions

Outputs Outcomes (if applicable)*

Obesity &

Food

H4A: Number of

individuals served

H12: Number of individuals

who report increased food

security

H17: Number of individuals

with increased health knowledge

H18: Number of individuals

reporting a change in behavior or

intent to change behavior to

improve their health

H19: Number of individuals

with improved health

Outreach

Education/Training

Referrals

Medical Services

Nutrition/Food Support

Physical Activities

Counseling/Coaching

Opioid/Drug Intervention

H10A: Number of

pounds of food

provided

N/A Nutrition/Food Support

Accessto

Care

H4A: Number of

individuals served

H17: Number of individuals

with increased health knowledge

H18: Number of individuals

reporting a change in behavior or

intent to change behavior to

improve their health

H19: Number of individuals

with improved health

H20: Number of individuals

with improved access to medical

care

Outreach

Education/Training

Referrals

Medical Services

Counseling/Coaching

Opioid/Drug Intervention

Disability Inclusion
Veterans and Military Families

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Strategic

Plan

Objectiv

Selection Rules Interventions

Outputs Outcomes (if applicable)*

Veterans &

Families

Served

V1: Number of

veterans served

V7A: Number of

active military

members and/or

military family

members served

V8: Number of

veteran family

members served

O9: Number of individuals with

improved financial knowledge

O11: Number of individuals

transitioned into safe/affordable

housing

O10: Number of individuals who

secure employment

O21: Number of individuals with

improved job readiness

ED11: Number of individuals

earning a post-secondary degree

or technical certification

H12: Number of individuals who

report increased food security

H17: Number of individuals with

increased health knowledge

H18: Number of individuals

reporting a change in behavior or

intent to change behavior to

improve their health

H19: Number of individuals with

improved health

H20: Number of individuals with

improved access to medical care

Financial Literacy

Education

Housing Unit Development

Housing Unit Repair

Housing

Placement/Assistance

Job Training

Job Placement

GED Education

Other Adult Education

Tutoring

Mentoring

Family Involvement

Service Learning

Summer Learning

Companionship

Nutrition/Food Support

Legal Services

Transportation

Outreach

Referrals

Medical Services

Nutrition/Food Support

Physical Activities

Counseling/Coaching

Respite Services

Opioid/Drug Intervention
Disaster Services

Environmental Stewardship

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Strategic Plan

Objective

Selection Rules Interventions

Outputs Outcomes (if applicable)*

At-Risk

Ecosystems

EN1: Number of

housing units or public

structures weatherized

or retrofitted to

improve energy

efficiency

EN1.1: Number of housing units

or public structures with reduced

energy consumption or reduced

energy costs

Weatherization

Retrofitting

EN3: Number of

individuals 

receivingeducation 

or trainingin 

environmental

stewardship and/or

environmentallyconscious practices

EN3.1: Number of individuals

with increased knowledge of

environmental stewardship 

and/orenvironmentally-conscious

practices

EN3.2: Number of individuals

reporting a change in behavior or

intention to change behavior to

better protect the environment

Education/Training

Service Learning

Strategic Plan

Objective

Selection Rules Interventions

Outputs Outcomes (if applicable)*

Assistance

Provided

D1A: Number of

individuals served

D5: Number of individuals

reporting increased disaster

readiness

Disaster Preparation

Disaster Response

Disaster Recovery

Disaster Mitigation

G3-3.4: Number of

organizations that

received capacity

building services

G3-3.10A: Number of

organizations that increase their

efficiency, effectiveness, and/or

program reach

Disaster Preparation

Disaster Response

Disaster Recovery

Disaster Mitigation
Capacity Building

Focus Area Notes

• Activities associated with these measures must be carried out by National Service Participants or

by volunteers directly recruited and/or supported by National Service Participants.

Activities associated with these measures must meet the definition of capacity building specified

in the “key terms” definition under G3-3.4.

•

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G3-3.10A

(outcome)

Number of organizations that increased their effectiveness, efficiency, and/or

program scale/reach

Definition of

Key Terms

Organizations: those counted in G3-3.4

Effectiveness: Improved ability of the organization to achieve outcomes resulting

in better success rates or better quality of outcomes achieved

Efficiency: Improved outcomes with the same level of resources; improved or

consistent quality of services with fewer resources

Scale/Reach: The scope of a program’s services. Increased scale/reach can be

measured by the number of new people served, new populations served, and/ or

new or expanded services.

How to

Measure/

Collect Data

Organizational assessment tool or other instrument capable of measuring changes

in effectiveness, efficiency, or scale/reach at the organization level. When

possible, pre-post assessments should be utilized.

G3-3.4 (output) Number of organizations that received capacity building services

Definition of

Key Terms

Organization: nonprofit or state/local/tribal government entity

Capacity building services: a set of activities that expand the scale, reach,

efficiency, or effectiveness of programs and organizations. Capacity building

activities may also leverage resources (e.g., funding, volunteers, in-kind support,

or partnerships) for programs and/or organizations. As a general rule, CNCS

considers capacity building activities to be indirect services that enable

organizations to provide more, better and sustained direct services. Capacity

building activities must (1) be intended to support or enhance the program 

deliverymodel, (2) respond to the organization’s goal of increasing, expanding or

enhancing services in order to address pressing community needs, and (3) enable

the organization to provide a sustained level of more or better direct services after

the national service participant’s term of service has ended.

How to

Measure/

Collect Data

Tracking mechanism that ensures an unduplicated count of organizations who have

received services
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Revised January 3, 2019

G3-3.16A

(output)

G3-3.16A: Dollar value of cash or in-kind resources leveraged.

Definition of

Key Terms

Cash resources: Cash, check, or other monetary gift

In-Kind resources: Non-cash contributions, including donated goods or services,

expert advice, equipment or property.

Leverage: To garner additional resources or assets through capacity building

activities (such as funding, volunteers, in-kind support, and partnerships_

How to

Measure/

Collect Data

Only cash and in-kind resources raised specifically as a result of capacity building

activities provided by the CNCS-supported organization or assigned national

service participant(s) engaged in capacity building activity intended to support or

enhance the program delivery model may be counted.

The organization must keep administrative records or other information

management systems that enable them to track and verify the origin, intent, and

other transactional information on commitments and contributions of resources.

G3-3.1A (output) G3-3.1A Number of Community volunteers recruited or managed.

Definition of

Key Terms

Community Volunteers: Residents in the community who are recruited and/or

managed by the CNCS-supported organization or assigned national service

participant(s) to offer time, knowledge, skills and expertise for free. Community

volunteers differ from national service participants.

Recruited: Enlisted or enrolled as a direct result of an intention to do so.

How to

Measure/

Collect Data

Only count community volunteers that were specifically recruited by the CNCSsupported organization or the national service participated engaged in capacity

building activity.

The organization must use some form of volunteer management system, having

processes or capabilities that allow them to track information about individual

volunteers.

NOTE: National service participants may not recruit volunteers to do activities that

they themselves are prohibited from doing, including by not limited to managing

the CNCS-supported projects/grants or community organizing intended to promote

advocacy.
Economic Opportunity

Focus Area Notes

• All individuals counted under these measures must be program beneficiaries, not National

Service Participants.

Activities associated with these measures must be carried out by National Service Participants or

by volunteers directly recruited and/or supported by National Service Participants.

•

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O19A

(outcome)

O19A Dollar value of tax returns generated

How to

Measure/

Collect Data

Only the dollar value of tax refunds generated specifically as a result of assisting

VITA or Tax Tutoring activities provided by CNCS-supported organization or

O9 (outcome) Number of individuals with improved financial knowledge

Definition of

Key Terms

Individuals: those reported in measure O1A or V1, V7A, V8

Improved financial knowledge: increased knowledge/understanding of financial

literacy topics such as credit management, financial institutions including banks and

credit unions, and utilization of savings plans

How to

Measure/

Collect Data

Survey, interview, or other instrument capable of measuring changes in financial

knowledge at the individual beneficiary level. When possible, pre-post assessments

should be utilized.

O4 (output) Number of housing units developed or repaired

Definition of

Key Terms

Housing unit: A single-family home (including a mobile home if permanently

placed), an apartment, or a room in a group home for people with disabilities

Develop: Build new or substantially rehabilitate housing units that were

uninhabitable or soon would have become so. Involves replacing major systems

such as the roof, the plumbing, the wiring, the foundation, or elevating the unit as

required by a flood plain standard.

Repair: A more modest level of physical work on the unit, such as weatherizing,

painting, replacing appliances and removing safety hazards

How to

Measure/

Collect Data

Tracking mechanism that ensures an unduplicated count of the number of housing

units that have received CNCS-supported development or repair services

O1A (output) Number of individuals served

Definition of

Key Terms

Individuals: recipients of CNCS-supported services related to increasing economic

opportunity

Served: substantive engagement of individuals with a specific goal in mind related

to economic opportunity. Cannot consist solely of mass dissemination of

information such as email blasts, social media posts, or distributing pamphlets.

How to

Measure/

Collect Data

Tracking mechanism that ensures an unduplicated count of individuals who have

received services
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O21 (outcome) Number of individuals with improved job readiness

Definition of

Key Terms

Individuals: those reported in measure O1A or V1, V7A, V8

Improved job readiness: increased knowledge or skills related to seeking,

obtaining, or successfully retaining a job.

How to

Measure/

Collect Data

Survey, interview, observation, or other instrument capable of measuring changes

in job readiness at the individual beneficiary level. When possible, pre-post

assessments should be utilized.

O20 (outcome) Number of safe, healthy, affordable housing units made available

Definition of

Key Terms

Housing unit: those reported in measure O4

Safe, healthy, affordable housing unit: Grantee certifies that the housing unit is

safe and healthy based on an inspection or other documentation. Grantee defines

affordability and certifies that the housing unit is affordable.

Made available: This count indicates that the work has been completed to make

the units available but they may or may not have been occupied.

How to

Measure/

Collect Data

Tracking mechanism that ensures an unduplicated count of the number of safe,

healthy, affordable housing units that have been made available

O11 (outcome)

Number of individuals transitioned into safe, healthy, affordable housing

Definition of

Key Terms

Individuals: those reported in measure O1A or V1, V7A, V8

Safe, healthy, affordable housing: Grantee certifies that the housing is safe and

healthy based on an inspection or other documentation. Grantee defines

affordability and certifies that the housing is affordable to the individual(s)

transitioned into the unit.

How to

Measure/

Collect Data

Preferred method is a proof of residence such as a lease, mortgage, certificate of

occupancy, or other verification from an external agency. Beneficiary self-reports

may also be utilized.

O10 (outcome) Number of individuals who secure employment

Definition of

Key Terms

Individuals: those reported in measure O1A or V1, V7A, V8

Secure employment: individual is hired in a new job as a result of CNCSsupported services provided; individual may have been previously working in a

different job or previously unemployed

How to

Measure/

Collect Data

Preferred method is a copy of acceptance letter from employer or copy of first pay

stub. Beneficiary self-reports may also be utilized.

assigned national service participant(s) engaged in the service activity may be

counted.

The organization must keep administrative records or other information

management systems that enable them to track and verify the dollar value of tax

refunds generated.
Education

Focus Area Notes

• All individuals counted under these measures must be program beneficiaries, not National

Service Participants. Activities associated with these measures must be carried out by National

Service Participants or by volunteers directly recruited and/or supported by National Service

Participants.

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ED7A

(outcome)

Number of students with decreased disciplinary incidents (referrals,

suspensions/expulsions, criminal or gang involvement)

Definition of

Key Terms

Students: those reported in ED1A

Decreased disciplinary incidents: lower rate of incidents as compared to a

previous comparable time period

How to

Measure/

Collect Data

School/district/classroom records, police records, or other instrument capable of

measuring changes in disciplinary incidents at the individual beneficiary level

ED6 (outcome) Number of students with increased school attendance

Definition of

Key Terms

Students: those reported in ED1A

Increased school attendance: higher rate of presence and/or on-time arrival at

school as compared to a previous comparable time period

How to

Measure/

Collect Data

School/district/classroom attendance records or other instrument capable of

measuring changes in attendance at the individual beneficiary level

ED5A

(outcome)

Number of students with improved academic performance

Definition of

Key Terms

Students: those reported in ED1A

Improved academic performance: an improved demonstration of skill or

knowledge in one or more academic subjects

How to

Measure/

Collect Data

Standardized test, report card grade, or other instrument capable of measuring

changes in academic performance at the individual beneficiary level. When

possible, pre-post assessments should be utilized.

ED1A (output) Number of individuals served

Definition of

Key Terms

Individuals: recipients of CNCS-supported services related to education; may

include students enrolled in grades K-12, out-of-school youth, preschool age

children, and/or individuals pursuing postsecondary education

Served: substantive engagement of individuals with a specific education-related

goal in mind. Cannot consist solely of mass dissemination of information such as

email blasts, social media posts, or distributing pamphlets.

How to

Measure/

Collect Data

Tracking mechanism that ensures an unduplicated count of individuals who have

received services
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Revised January 3, 2019

ED23A

(outcome)

Number of children demonstrating gains in school readiness

Definition of

Key Terms

Children: those reported in ED1A

School readiness: Preparation for Kindergarten which includes multiple indicators

assessed across developmental and behavioral domains including but not limited to

physical well-being, health and motor development, social and emotional

development, approaches to learning, language development, cognitive

development, and age-appropriate academic skills and behavior.

How to

Measure/

Collect Data

Teacher observation, standardized test, or other instrument capable of measuring

changes in school readiness at the individual beneficiary level. When possible, prepost assessments should be utilized.

ED11 (outcome) Number of students earning a post-secondary degree

Definition of

Key Terms

Students: those reported in ED1A or V1, V7A, V8

Degree: may include an associate degree from an accredited academic program or

an occupational or vocational program; a bachelor’s degree (ex., BA, BS); a

master’s degree (ex.: MA, MS, MEng, MEd, MSW); a professional school degree

(ex.: MD, DDS, DVM); or a doctorate degree (ex.: PhD, EdD)

How to

Measure/

Collect Data

Preferred method is registration records that confirm degree was earned.

Beneficiary self-reports may also be utilized.

Notes Programs may only select this measure if they are able to collect data during a oneyear grant period.

ED10 (outcome)

Number of students enrolling in post-secondary education or training

Definition of

Key Terms

Students: those reported in ED1A

Post-secondary education or training may include two- or four-year college

programs or occupational/vocational programs

Enrolling: means matriculating as a full-time or part-time student

How to

Measure/

Collect Data

Preferred method is registration records that confirm student enrollments.

Beneficiary self-reports may also be utilized.

ED9 (outcome) Number of students graduating from high school on time with a diploma

Definition of

Key Terms

Students: those reported in ED1A

On Time: Within four years of starting 9th grade

How to

Measure/

Collect Data

Preferred method is school/district graduation records for student beneficiaries.

Beneficiary self-reports may also be utilized.
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Revised January 3, 2019

ED27C

(outcome)

Number of students with improved academic engagement or social and emotional

skills

Definition of

Key Terms

Students: those reported in ED1A

Improved academic engagement or social and emotional skills: A positive

change in student skills, attitude, and/or mindset that is likely to contribute to

increased educational success. May include increased interest in school, improved

perspective on school climate, increased attachment to school and/or increased

educational aspirations.

How to

Measure/

Collect Data

Survey, observation, or other instrument capable of measuring changes in academic

engagement or social and emotional skills at the individual beneficiary level. When

possible, pre-post assessments should be utilized.

Notes Academic or behavioral improvements counted under ED5A, ED6, or ED7A cannot

be counted under this measure
Healthy Futures

Focus Area Notes

• All individuals counted under these measures must be program beneficiaries, not National

Service Participants. National Service Participant outputs and outcomes.

Activities associated with these measures must be carried out by National Service Participants or

by volunteers directly recruited and/or supported by National Service Participants

•

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Revised January 3, 2019

H12 (outcome) Number of individuals who report increased food security

Definition of

Key Terms

Individuals: those reported in H4A or V1, V7A, V8

Food security: Access at all times to enough food for an active, healthy life. Food

security includes at a minimum: (1) the ready availability of

nutritionally adequate and safe foods, and (2) an assured ability to acquire

acceptable

foods in socially acceptable ways (that is, without resorting to emergency food

supplies,

scavenging, stealing, or other coping strategies). [USDA]

How to

Measure/

Collect Data

Survey, interview, caseworker assessment, or other instrument capable of

measuring changes in food security at the individual beneficiary level. When

possible, pre-post assessments should be utilized.

H10A (output) Number of pounds of food provided

Definition of

Key Terms

Food provided: made available at reduced or no cost to individuals and/or

organizations for the purpose of alleviating food insecurity or hunger. May include

community garden programs.

How to

Measure/

Collect Data

Tracking mechanism that ensures an unduplicated count of pounds of food provided

H4A (output) Number of individuals served

Definition of

Key Terms

Individuals: recipients of CNCS-supported services related to improving healthrelated outcomes

Served: substantive engagement of individuals with a specific health-related goal in

mind. Cannot consist solely of mass dissemination of information such as email

blasts, social media posts, or distributing pamphlets.

How to

Measure/

Collect Data

Tracking mechanism that ensures an unduplicated count of individuals who have

received services
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H20 (outcome) Number of individuals with improved access to medical care

Definition of

Key Terms

Individuals: those reported in H4A or V1, V7A, V8

How to

Measure/

Collect Data

Survey, interview, caseworker assessment, or other instrument capable of

measuring changes in health care access at the individual beneficiary level. When

possible, pre-post assessments should be utilized.

H19 (outcome) Number of individuals with improved health

Definition of

Key Terms

Individuals: those reported in H4A or V1, V7A, V8

How to

Measure/

Collect Data

Assessment by a healthcare professional, survey, or other instrument capable of

measuring changes in health condition at the individual beneficiary level. When

possible, pre-post assessments should be utilized.

H18 (outcome) Number of individuals reporting a change in behavior or intent to change behavior

to improve their health

Definition of

Key Terms

Individuals: those reported in H4A or V1, V7A, V8

How to

Measure/

Collect Data

Survey, interview, or other instrument capable of measuring changes in behavior at

the individual beneficiary level. When possible, pre-post assessments should be

utilized.

H17 (outcome) Number of individuals with increased health knowledge

Definition of

Key Terms

Individuals: those reported in H4A or V1, V7A, V8

How to

Measure/

Collect Data

Survey, test, or other instrument capable of measuring changes in knowledge at the

individual beneficiary level. When possible, pre-post assessments should be

utilized.
Veterans and Military Families

Focus Area Notes

• All individuals counted under these measures must be program beneficiaries, not National

Service Participants. Activities associated with these measures must be carried out by National

Service Participants or by volunteers directly recruited and/or supported by National Service

Participants.

For information on O9, O10, O11,O21 See Economic Opportunity.

For information on ED11 see Education

For information on H12, H17, H18, H19, H20 See Healthy Futures

•

•

•

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V7A (output) Number of active duty military service members and/or military family members

served

Definition of

Key Terms

Active duty military service member: The term ‘‘active duty’’ means “full-time

duty in the active military service of the United States, including active duty or fulltime training duty in the Reserve Component” [DOD Dictionary of Military and

Associated Terms, April 2018]. CNCS considers National Guard members and

reservists and wounded warriors sub-groups of active duty military service members

for the purposes of grant applications and performance measure reporting.

Military family member: Immediate family member related by blood, marriage, or

adoption to a current member of the U.S. armed forces including one who is

deceased.

Served: substantive engagement of individuals with specific outcome(s) in mind.

Cannot consist solely of mass dissemination of information such as email blasts,

social media posts, or distributing pamphlets.

How to

Measure/

Collect Data

Tracking mechanism that ensures an unduplicated count of individuals who have

received services

V1 (output) Number of veterans served

Definition of

Key Terms

Veteran: a person who served in the active military, naval, or air service, and who

was discharged or released therefrom under conditions other than dishonorable

[Section 101 of Title 38, 23 United States Code]

Served: substantive engagement of individuals with specific outcome(s) in mind.

Cannot consist solely of mass dissemination of information such as email blasts,

social media posts, or distributing pamphlets.

How to

Measure/

Collect Data

Tracking mechanism that ensures an unduplicated count of individuals who have

received services
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Revised January 3, 2019

V8 (output) Number of veteran family members served

Definition of

Key Terms

Veteran: a person who served in the active military, naval, or air service, and who

was discharged or released therefrom under conditions other than dishonorable

[Section 101 of Title 38, 23 United States Code]

Veteran family member: Immediate family member related by blood, marriage, or

adoption to a veteran, including one who is deceased.

Served: substantive engagement of individuals with specific outcome(s) in mind.

Cannot consist solely of mass dissemination of information such as email blasts,

social media posts, or distributing pamphlets.

How to

Measure/

Collect Data

Tracking mechanism that ensures an unduplicated count of individuals who have

received services
Disaster Services

Focus Area Notes

• Activities associated with these measures must be carried out by National Service Participants or

by volunteers directly recruited and/or supported by National Service Participants.

All individuals counted under these measures must be program beneficiaries, not National

Service Participants.

For G3-3.4, G3-3.10A See Capacity Building Section

•

•

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Revised January 3, 2019

D5 (outcome) Number of individuals reporting increased disaster readiness

Definition of

Key Terms

Individuals: those reported in measure D1A

Disaster readiness: measures taken to prepare for and reduce the effects of future

disasters

How to

Measure/

Collect Data

Survey, interview, or other instrument capable of measuring changes in disaster

readiness at the individual beneficiary level. When possible, pre-post assessments

should be utilized.

D1A (output) Number of individuals served

Definition of

Key Terms

Individuals: recipients of CNCS-supported services related to 

disasterpreparedness, response, recovery, and/or mitigation

Served: substantive engagement of individuals with a specific disaster-related 

goal in mind. Cannot consist solely of mass dissemination of information such as 

emailblasts, social media posts, or distributing pamphlets.

How to

Measure/

Collect Data

Tracking mechanism that ensures an unduplicated count of individuals who have

received services
Environmental Stewardship

Focus Area Notes

• Activities associated with these measures must be carried out by National Service Participants or

by volunteers directly recruited and/or supported by National Service Participants.

CNCS encourages grantees to perform service with the greatest impact versus providing minimal

impact to the highest number of individuals.

•

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Revised January 3, 2019

EN1.1

(outcome)

Number of housing units or public structures with reduced energy consumption or

reduced energy costs

Definition of

Key Terms

Housing units or public structures: those reported in EN1

How to

Measure/

Collect Data

Utility bill/statement, computer modeling, resident survey, or other instrument

capable of measuring changes in energy consumption or energy costs at the

individual unit/structure level. When possible, pre-post assessments should be

utilized.

EN1 (output) Number of housing units or public structures weatherized or retrofitted to improve

energy efficiency

Definition of

Key Terms

Housing unit: a single-family home (including a mobile home if permanently

placed), an apartment, or a room in a group home for people with disabilities

Public structure: Shelter, such as homeless shelter or emergency shelter operated

by a nonprofit or government organization; government-owned building

Weatherization: Modifying a building to reduce energy consumption and costs and

optimize energy efficiency. Whole-house weatherization includes the installation of

modern energy-saving heating and cooling equipment and looks at how the house

performs as a system.

Retrofit: An energy conservation measure applied to an existing building or the

action of improving the thermal performance or maintenance of a building.

How to

Measure/

Collect Data

Tracking mechanism that ensures an unduplicated count of units/structures that

have received services
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Revised January 3, 2019

EN3.2

(outcome)

Number of individuals reporting a change in behavior or the intent to change

behavior to better protect the environment

Definition of

Key Terms

Individuals: those reported in EN3

How to

Measure/

Collect Data

Survey, interview, or other instrument capable of measuring changes in behavior at

the individual beneficiary level. When possible, pre-post assessments should be

utilized.

EN3.1

(outcome)

Number of individuals with increased knowledge of environmental stewardship

and/or environmentally-conscious practices

Definition of

Key Terms

Individuals: those reported in EN3

How to

Measure/

Collect Data

Survey, test, or other instrument capable of measuring changes in knowledge at the

individual beneficiary level. When possible, pre-post assessments should be

utilized.

EN3 (output) Number of individuals receiving education or training in environmental stewardship

and/or environmentally-conscious practices

Definition of

Key Terms

Environmental Stewardship and/or environmentally conscious practices:

Organized efforts to teach about how natural environments function and,

particularly, how human beings can manage their behavior and choices in order to

live sustainably within those environments.

Education or training: substantive engagement of individuals with a specific

education goal in mind. Cannot consist solely of mass dissemination of information

such as email blasts, social media posts, or distributing pamphlets.

How to

Measure/

Collect Data

Tracking mechanism that ensures an unduplicated count of individuals that have

received services