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Project Progress Report

eGrants Step-by-Step Instructions

Foster Grandparents Program (FGP)

Retired and Senior Volunteer Program (RSVP)

Senior Companion Program (SCP)

Senior Demonstration Program (SDP)

FACSIMILE OF ELECTRONIC FORMS

Form is Authorized for Local Reproduction

CNCS Form 424-NSSC OMB Control No. 33045-0035 Expiration 11/30/2024 
About the Progress Report 

The project Progress Report is used to ensure grantees of the AmeriCorps Seniors programs (Foster 

Grandparent, RSVP, Senior Companion, and Senior Demonstration) address and fulfill legislated 

program purposes; meet agency program management and grant requirements; track and 

measure progress to benefit the local project and its contributions to senior volunteers and the 

community; and report progress toward work plan objectives agreed upon in the granting of the 

award.

Purpose 

The project Progress Report will be used to report progress toward accomplishing work plan goals 

and objectives, report volunteer and service outputs, report actual outcomes related to selfnominated performance measures, describe challenges encountered and how they were met, 

describe significant activities, and request technical assistance.

Contents

Contents ...................................................................................................................................................................................... 2

Performance Measure Requirements Reminder ................................................................................................................... 3

Accessing the Progress Report................................................................................................................................................. 4

Progress Report Annual ........................................................................................................................................................... 5

Demographics Tab (Foster Grandparent/Senior Companion only) ................................................................................... 7

Narratives Tab ........................................................................................................................................................................... 8

Progress Report Tab.................................................................................................................................................................. 9

Veterans Tab.............................................................................................................................................................................12

Summary/Staff Review Tab ...................................................................................................................................................14

Perform a Data Quality Check and Submit Your Progress Report...................................................................................15

Progress Report- Returned for Rework ................................................................................................................................17

Progress Report Reviewed .....................................................................................................................................................18

*As of September 29, 2020, The Corporation of National Community Services (CNCS) and 

Senior Corps shifted to be called AmeriCorps and AmeriCorps Seniors. eGrants may not 

match the updated branding. 

Produced and published at US taxpayer expense. 
Performance Measure Requirements Reminder

• National Performance Measures: Every national performance measure output must be 

paired with a single outcome. For each work plan, applicants must select one output and 

one of the associated outcomes. While beneficiaries may receive benefits associated 

with more than one available outcome, select only one outcome for each beneficiary 

served. “Other Community Priorities” work plans are not considered outcome-based work 

plans.

• Unstipended1 Work Plans: All unduplicated volunteers must be placed in work plans. Work 

plans must meet the maximum cost per unduplicated volunteer in outcome-based

assignments requirement, which is 1 unduplicated volunteer in an outcome-based 

workplan per $1,000 in AmeriCorps funding. Work plans may include some combination of 

outcome-based objectives and other community priorities. 

o Other Community Priorities: For unstipended programs (AmeriCorps Seniors RSVP,

Senior Demonstration Programs that do not pay a stipend, or stipended Senior 

Demonstration Programs that do not track volunteer service years), once the 

required number of unduplicated volunteers are assigned to outcome-based work 

plans, any remaining unduplicated volunteers may be placed in “Other Community 

Priorities” work plans or in outcome-based work plans with objectives from any focus 

area. 

• Unstipended Unduplicated Volunteers: Each volunteer can only be counted once even if 

they are assigned to more than one service activity. The volunteer should be counted in 

the area where they will make the most impact – in terms of the focus area, the type of 

service, or the scope of service (such as the greatest number of hours served).

• Stipended2 Work Plans: All volunteer service years, with 1 volunteer service year equaling

1,044 hours of service, must be placed in the work plan. The maximum cost per volunteer 

service year in all performance measures included in the work plan may not exceed the 

allowable cost per volunteer service year as stated in your Notice of Funding Opportunity.

• Stipended Unduplicated Volunteers: Count volunteer service years, which is calculated by 

taking the total hours of services spent on each performance measure divided by 1,044 

hours. To complete the performance measures module, stipended programs must enter 

volunteer service years into the number of unduplicated volunteer fields of the work plans. 

1 Unstipended work plans are those for AmeriCorps Seniors RSVP, for Senior Demonstration Programs that do 

not pay a stipend, and for stipended Senior Demonstration Programs that do not track volunteer service 

years. 2 Stipended work plans are those for AmeriCorps Seniors Foster Grandparent or Senior Companion Programs

or for certain Senior Demonstration Programs that pay a stipend and track volunteer service years. Please 

refer to your Notice of Funding Opportunity for information on whether your stipended Senior Demonstration 

Program tracks volunteer service years. Volunteers who serve in stipended programs but that do not 

receive a stipend because of income eligibility guidelines are non-stipended volunteers. This document will 

outline how to report non-stipended volunteers in the Progress Report Annual.
Accessing the Progress Report

After logging into eGrants, access the Progress Report from the eGrants home screen by clicking 

on “Progress Report.”

A list of all previous and current AmeriCorps grant awards will be listed. Click on your current 

grant number to see the Progress Reports available for that award.
After you click on the grant number, a list will display of the Progress Reports available for that 

award. A status of “Progress Report Initial Entry” indicates that the report has not been 

submitted to AmeriCorps Seniors and is available for you to enter information. Review the 

reporting date and due date to help select the correct report. Click “edit” to begin working on 

the report. If you notice any discrepancies in the type of report or the due dates, please 

contact your portfolio manager. 

Progress Report Annual 

The project Progress Report Annual is the full report submitted at the end of each grant year. 

Information reported should reflect activities for the full 12-month reporting period. 

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The Progress Report Annual uses tabs similar to the Performance Measure Work Plan Module from 

your application. The first tab is “General Info.” Review the information in the General Information 

section of this screen to ensure you are working on the correct report. 
 The header at the very top of each screen contains your Grant Number, NOFA, Application ID, 

and Legal Applicant Name.

 Additional instructions can be found on the left side of each screen. The instruction can be 

hidden by clicking the “x.”

 The General information section includes various pieces of information about this report and 

the grant.

 “# of Months Funded” indicates the number of months of the three-year project period that 

have been completed by the end date of the reporting period for the Progress Report.

 “Status” indicates the status of the report you are currently working on. 

o “Progress Report Initial Entry” means that the report has not yet been submitted to

AmeriCorps.

o “Progress Report Submitted” means that the report has been reviewed by 

AmeriCorps and now includes feedback from AmeriCorps.

o “Progress Report Returned for Rework” means that the report has been returned to 

you for changes that are described in the report feedback.

 At the bottom of the General Info tab, you will see a list of all Progress Report Annuals and 

Progress Report Lite Semiannuals that have previously been submitted for this grant. You can 

click on any report in the list to go directly to a PDF of that report. (Please note: AmeriCorps 

Seniors stopped requiring the Progress Report Lite Semiannuals in FY 2023. Previous Progress 

Report Lite Semiannuals will still be available to view, but grantees will not be required to 

submit new ones.)

 After reviewing the General Info tab, if you are working on the correct report, click “Begin.” 

You may also click “Next” to move to the next screen. If this is not the correct report, click 

“Cancel” to return to the previous eGrants screen.
Demographics Tab (Foster Grandparent/Senior Companion only)

The next tab is the Demographics tab. The Demographics tab is available for AmeriCorps Seniors 

Foster Grandparents and Senior Companion Programs only. Information entered in this section 

should be identical to the information entered in the Federal Financial Report. 

On line 1, enter the total number of cumulative volunteer hours for this budget period. Do not 

include any hours served by non-stipended volunteers.

On line 2, enter the total number of active volunteers serving this budget period. This number 

should include all individuals who are volunteering, not volunteer service years. This includes any 

non-stipended volunteers.

On line 3, enter the total number of hours spent in supporting work plans meeting national 

performance measure requirements. These are hours that were spent supporting workplans that 

resulted in national performance measure outcomes, including any hours spent by non-stipended 

volunteers. Examples include actual hours in service in outcome-based work plans, training or 

orientation hours, temporary allowance, travel time between individual assignments, mealtime, 

pre-service orientation, in-service training, recognition events, etc. Please see Section 8.7.2 Travel 

time, Mealtime, Training, Official Meetings and Recognition in the AmeriCorps Seniors Foster 

Grandparent Program Operations Handbook or the Senior Companion Program Operations 

Handbook for more information.
On line 4, enter the total number of volunteers who are in outcome-based work plans. These are 

volunteers who were programmed into work plans that resulted in national performance measure 

outcomes, including any non-stipended volunteers. For stipended programs, this number should 

include all individuals who are volunteering, not volunteer service years. 

Click “Next” to move to the next tab.

Narratives Tab

If your Progress Report Annual covers a 9-month (AmeriCorps Seniors RSVP and 

some unstipended Senior Demonstration Programs who aligned with an April 1 

start date) or 15-month (AmeriCorps Seniors Foster Grandparent, Senior 

Companion, and some stipended Senior Demonstration Programs who aligned 

with a July 1 start date) reporting period due to the FY 2023 quarter realignment, 

please include a note about this in the Overall Grantee Note on the 

Summary/Staff Review tab. You can also explain how the revised reporting period 

affected your project in the appropriate sections of the Narratives tab.

On the Narratives tab, complete each narrative with information about your activities during the 

12-month reporting period. By clicking on each narrative heading, a text field will display allowing 

you to enter narrative information. Once any text has been entered in that section, the orange 

arrow next to the heading will change to a green check mark. There is no character limit in each 

of the narrative boxes. 
In the “Challenges” narrative, describe any new challenges affecting your project during the 

reporting period.

In the “Partnership/Collaboration Development” narrative, describe efforts to develop 

partnerships or collaborations with volunteer stations. You should include efforts to develop new 

stations as well as efforts to garner support (data collection, volunteer training, etc.) from existing 

stations. If you have shared information about your project and its successes with any community 

partners or entities, please describe those efforts in this section, as well. 

In the “Non-Federal Share Development” narrative, describe efforts to meet the non-federal share 

requirement for your project. Include both cash and in-kind resource development that occurred 

during this reporting period.

In the “Other Accomplishments” narrative, describe any significant accomplishments other than 

your work plan progress that you will report in this Progress Report.

In the “Stories” narrative, share any stories that show the real-life impacts of your project. For 

example, you could include the story of a volunteer, how they helped your community, and how 

they feel about their service. Or it could be a story from a student or client about their experience 

with their AmeriCorps Seniors volunteer. You can also include URLs of press coverage from local 

news sources.

Additional documents cannot be attached or uploaded to eGrants. In the “List of Additional 

documents Sent to AmeriCorps Portfolio Manager” section, list any additional documents you 

have emailed or mailed to your AmeriCorps portfolio manager. Additional documents might 

include press clips, recognition event documents, or other documents to supplement the Progress 

Report. If you do not have any additional documents, please enter “N/A” in this narrative.

If your project is currently on a corrective action plan, use the “Corrective Action Plan” narrative 

to describe efforts towards achieving corrective action goals. If you are not on a corrective 

action plan, please enter “N/A” in this narrative.

If you are implementing an evidence-based program, use the “Evidence-based program 

progress” narrative, share any significant developments. If you are not implementing an 

evidence-based program, please enter “N/A” in this narrative.

Click “Next” to move to the next screen.

Progress Report Tab

The Progress Report tab is where you enter your progress on achieving the performance measure 

targets planned in your application. You will use this screen to enter actual outputs, outcomes, 

unduplicated volunteers, total volunteers, and volunteer stations for each work plan.

There are two main sections in the Progress Report tab: Progress Summary and Performance 

Measure Progress.
The Progress Summary sections show the target unduplicated volunteer numbers (for nonstipended programs) or volunteer service years (for stipended programs) that were planned in the 

application. The Performance Measure Progress Section is where you will enter your data. All work 

plans will be listed in this section. The “Actual” column populates based on the numbers you enter 

in the Performance Measure Progress section below. The “Progress” column shows your progress 

towards achieving the target. To populate the Progress Summary, click “Calculate Progress” each 

time you finish entering data in the Performance Measure Progress section.

In the Performance Measure Progress section, click on the small arrow next to a work plan 

description to open that work plan and report on your progress. Or, click on the work plan 

description.

When the work plan is open a column is displayed, allowing you to enter actual numbers for your 

outputs, outcomes, unduplicated volunteers, total volunteers, and volunteer stations. Moving your 

mouse over the output or outcome will show the description of the measure. You must enter 

whole numbers, not percentages. The numbers in your report should reflect your 

accomplishments during this report period. 

When entering unduplicated volunteers, keep in mind that each volunteer can only be reported 

in one work plan for AmeriCorps Seniors RSVP, unstipended Senior Demonstration Programs, and 

stipended Senior Demonstration Programs that do not track volunteer service years. For 

AmeriCorps Seniors Foster Grandparent, Senior Companion, or stipended Senior Demonstration 

Programs that track volunteer service years, you enter the actual number of volunteer service 

years that were performed for each service activity in the unduplicated volunteers field. In this 
field, you may include hours served by non-stipended volunteers serving in a stipended project3. 

Each volunteer service year can only be counted once when a volunteer is assigned to a service 

activity. To calculate the volunteer service years, divide the number of hours served towards the 

performance measure by 1,044. Round to the nearest whole number.

For the total number of volunteers contributing, report every volunteer who served in the work 

plan, including any non-stipended volunteers serving in a stipended work plan. Actual outputs 

entered should reflect the work of all AmeriCorps Seniors volunteers contributing to the work plan.

If you would like to provide any additional information for a work plan, you should provide it in the 

Grantee Note section. You must provide an explanation in the Grantee Note Section for the 

following instances:

• If any actual outputs are “0” or your targets are not on track to be achieved.

• If you have double checked your data and any of the following are still true:

o any of your actuals exceed 400% of the target,

o the actual outcomes equal the actual outputs, or

o your actual numbers equal the target numbers.

• If the data collection varied from the plan originally described in the instrument 

description field.

• If you included any hours served by non-stipended volunteers serving in a stipended 

work plan.

o Please note the number of non-stipended volunteers and their hours served. 

For example, you might say “Of the 8 volunteer service years and 12 total 

volunteers in this work plan, 950 hours were served by 2 non-stipended 

volunteers.”

3 Note: In your application, you do not include the hours served by non-stipended volunteers serving in a 

stipended project when setting your volunteer service year target. However, you may include these hours 

when calculating the actual volunteer service years served in your Progress Report Annual.
If your Progress Report Annual covers a 9-month or 15-month reporting period due 

to the FY 2023 quarter realignment, please explain in the Grantee Note section 

how the revised reporting period affected the results of the work plan. For 

example, if your report covers a 9-month period and the activities within a work

plan are due to happen just outside of that 9-month period, please explain that in 

the Grantee Note for that work plan.

When all information has been entered for the work plan, check the “Done with Section” Box. The 

progress report cannot be submitted until all “Done with Section” boxes have been checked.

If you are reporting on the Measure SC1, Other Community Priorities, the target should be 1. To 

report the Actual for the Output, enter “1” for “yes” if you met the target you set for your project 

or “0” for “no” if you did not meet the target set for your project. The numbers for Unduplicated 

Volunteers/volunteer service years, Total Volunteers, and Volunteer Stations should be reported in 

the same way you reported the other work plans. In the Grantee Note field, please include a brief 

description of what your volunteers did as part of the Other Community Priorities work.

After Completing each work plan, click “Calculate Progress.” This will update the Progress 

Summary section. When all work plans are complete, click “Next” to move to the next screen.

Veterans Tab

If you have data about veterans and military families, report it on the Veterans tab. If you do not 

have that information, simply enter zero in each field. Many projects have veterans’ information 

available for some work plans, but not for others. AmeriCorps asks that you report on veterans 

and military families’ data when you have the information available.

There are two main sections in the Veterans tab: Veterans Summary and Veterans Split.
The Veterans Summary section includes numbers in the “Actual” column that are populated 

based on data entered in the Progress Report tab.

The Veterans Split section is where data is entered. All work plans will be listed in this section. Click 

on the small arrow next to a work plan description to open that work plan and report on your 

progress. Or, click on the work plan description.

When the work plans are open, columns are displayed, allowing you to enter numbers for outputs, 

outcomes, unduplicated volunteers/volunteer service years, total volunteers, and volunteer 

stations. The “Actual” column is populated from data you entered on the Progress Report tab. 

Moving your mouse over the output or outcome will show the description of the measure. You 

must enter whole numbers, not percentages. The numbers you report should reflect your 

accomplishments during this reporting period.
In each column, enter the number of people that fit within each category for the four measure or 

resource types (output, outcome, unduplicated volunteers/volunteer service years, total 

volunteers). Each entry in this field should be a portion of the number in the Actual column. For 

example, if you reported that you served 100 people for output H4A in that work plan, how many 

of those 100 individuals were veterans? How many were veteran family members? How many 

were active-duty military? How many were active-duty military family members? Enter data when 

you have it available. If you do not know, please enter 0.

When all information has been entered for the work plan, check the “Done with Section” box. The

progress report cannot be submitted until all “Done with Section” boxes have been checked.

After completing each work plan, click “Calculate Veterans.” This will update the Veterans 

Summary section. When all work plans are complete, click “next” to move to the next screen. 

Summary/Staff Review Tab

The Summary/ Staff Review tab provides a summary of your progress report. From this screen, you 

can print your PPR Summary, review your project’s progress, enter notes to your portfolio 

manager, and review comments that your portfolio manager provided to you in their review of 

your progress report. 

There are two main sections on the Summary/ Staff Review tab: Summary Charts and 

Performance Measure Progress Summary. The Summary Charts display pie charts showing the 

actual numbers entered on the Progress Report tab. 
The Performance Measure Progress Summary shows progress towards meeting the national 

performance measure requirements. 

To print all notes you entered in the Progress Report tab, click “Print Complete Note History.” To 

print the full work plan report, click “Print PPR Summary.” Notes are not part of the full work plan 

report.

At the bottom of the Performance Measure Progress Summary section, each work plan is listed. 

Use the Overall Grantee Note box to enter any additional information you would like to provide 

your portfolio manager.

Perform a Data Quality Check and Submit Your Progress Report

AmeriCorps’ emphasis on data quality is nothing new. It has always been a fundament 

requirement for AmeriCorps Seniors to report correct, complete, and timely programmatic data. 

The Progress Report Annual and Progress Report Supplement are two of AmeriCorps Seniors’ most 

important data collection instruments. AmeriCorps Seniors relies on the data elements in these 

reports to tell the story of the collective impact of AmeriCorps Seniors and to justify our continued 

presence in the federal budget. There are a lot of eyes on our data, from the White House and 

Congress to grassroots organizations across the country, and it is essential for all stakeholders to be 

able to trust our reports. Therefore, it is important for all grantees to perform a data quality check 

before submitting their progress report. AmeriCorps has directed portfolio managers to return the 

progress report to the grantee to clarify any questionable data. 

Here is a checklist to assist in reviewing and verifying your progress report before you submit:

 You have included information in the Narratives tab to provide context and the story 

behind the numbers reported.

 You have entered your output, outcome, and volunteer data into each work plan.

 You have checked “Done with Section” for each workplan.

 If you have “0” for any output or outcome, if you far exceeded your targets (i.e., your 

progress percentage is higher than 400%), or if you haven’t met a target, you’ve 

included an explanation in the “Grantee Note” section for the appropriate workplan(s).

 For unstipended programs, you counted each volunteer as an unduplicated volunteer 

in only one workplan 

 For stipended programs tracking volunteer service years, you entered volunteer service 

years into the fields asking for unduplicated volunteers. (Please refer to your Notice of 

Funding Opportunity for information on whether you track volunteer service years in 

your work plans.)

 For stipended programs tracking volunteer service years, your total unduplicated 

volunteer count (which represents volunteer service years) in the Progress Summary is at 

or above your volunteer service year target for the year. If it is below, you’ve included 

an explanation in the Overall Grantee Note section. 
 Do the numbers reported follow the Appendix B: Performance Measure Instructions? 

(Appendix B: Performance Measure Instructions are found on the AmeriCorps Seniors Foster 

Grandparent, RSVP, Senior Companion, or Senior Demonstration Program grantee pages in 

the Resources sections, document type “Submitting a progress report.”)

 Do the actuals reported exactly match the target values? Do actuals consist solely of 

round numbers (i.e., reporting 50 instead of 47)? If so, double check that actual numbers 

were reported, not estimates. Ensure that there is no double-counting, math errors like using 

percentages, or incomplete data. 

 Is the actual outcome higher than the actual output? Outcome numbers should not 

exceed the output numbers, with one exception (the O1A and O19A measures in 

Economic Opportunity). Ensure there is no double-counting, math errors, or incomplete 

data. 

 Are output or outcome actuals substantially higher or lower than target values, or are they 

out of proportion to the number of volunteers engaged in the activity? If so, double check 

that actual numbers were reported, not estimates. Ensure that there is no double-counting, 

math errors like using percentages, or incomplete data. AmeriCorps staff has been 

directed to clarify any actuals that exceed 400% of their targets. 

 Has there been substantial variation in actuals from one year to the next? Evaluate if there 

has been a change in data collection protocols or definition over time. 

 Do outcome actuals exceed output actuals (i.e., 100 people reported improvements but 

only 75 were served)? If so, make sure there are no math errors and that the people 

collecting the data understood the definitions of what they were collecting. 

 Are outcome actuals exactly the same as outputs? If so, check that your instruments for 

measuring outcomes are valid (i.e., that they are set up to measure an actual change in 

knowledge, attitude, behavior, or conditions).

Submit Your Report 

When you are sure you have entered all information correctly, click “Grantee- Submit to CNCS” to 

submit the progress report. Your portfolio manager will review the report and will contact you if 

they have any questions.
Progress Report- Returned for Rework

If your portfolio manager returns the progress report to you for rework, they will let you know what 

items need to be revised. Some portfolio managers will include notes in the Progress Report tab, 

and some will send an email. To see all of the notes from your portfolio manager, click on the

Summary/ Staff Review tab. Click “Print Complete Note History.” A printable PDF will open allowing 

you to review any notes entered by your portfolio manager. Refer to these notes or the email 

from your portfolio manager and go to the appropriate tabs to make the necessarychanges.

Individual notes from your portfolio manager for each work plan can also be viewed on the 

Progress Report tab. After clicking to open the work plan, you will see the portfolio manager notes 

displayed to the right of the work plan. You can also click on “Note History” to see the original 

note that you entered as well as any notes from your portfolio manager for that work plan. After 

editing the data in the work plan, you can respond to your portfolio manager by entering 

additional information in the Grantee Note for the work plan. Your portfolio manager can review 

the new information and it becomes part of the Note History.

Good progress and thank you 

for including the context on 

your volunteer numbers in the 

Grantee note
You may also want to enter additional notes to your portfolio manager in the Overall 

Grantee Note section of the Summary/Staff Review tab. When all edits have been made, 

click “Grantee- Submit to CNCS” to resubmit the report. 

Progress Report Reviewed

Once your portfolio manager has reviewed the Progress Report, view the report to see feedback 

from your portfolio manager. 

A status will be displayed next to each national performance measure requirement. A status of 

“On track” means that you have met your target. A status of “Needs Work” means that you have 

not met your target. A status of “complete” will only be used for the final Progress Report of the 

three-year project period. A “Complete” status means that the target was achieved.

The first status is for the total unduplicated volunteers for unstipended projects and volunteer 

service years for stipended projects. The second status is for the total output. The third status is for 
progress on unduplicated volunteers or volunteer service years for the primary focus area, 

outcome-based work plans, and other community priorities. 

Your portfolio manager will also indicate an Overall Status for the entire report as well as statuses 

for each individual work plan.

If a status of “Needs Work” is selected for any part of the report, the overall status for the report

will be “Needs Work.”

To see all notes, including those you entered or the ones entered by your portfolio manager, click 

“Print Complete Note History.” Individual notes for each work plan from your portfolio manager 

can also be viewed on the Progress Report tab. After clicking to open the work plan, you will see 

the portfolio manager status and notes displayed to the right of the work plan. You can also click 

on “Note History” to see the full note history for that work plan.

The full report, with statuses from your portfolio manager, can be printed from the Summary/ Staff 

Review tab. 

Good progress and thank you 

for including the context on your 

volunteer numbers in the 

Grantee note