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Evidence of AmeriCorps NCCC’s 

Impact on Strengthening Communities 

AmeriCorps NCCC mobilizes different resources to support 

organizations and communities meet local needs. 

These resources are Social » Network of relationships and connections between 

people 

Natural » Natural environments and humanmade infrastructures 

Institutional » Institutional structures and processes within 

the community 

Human » Build skills, knowledge and capacity of residents 

to access resources 

The evidence of the mobilization of these resources 

» Communities feel 

more connected 

and purposeful 

» Increase agency, 

amplify 

community voices 

» Revitalize 

recreational spaces, 

parks, housing 

» Support ecological 

restoration 

» Build confidence, 

knowledge, & 

awareness 

» Empower 

individuals 

» Enhance outreach, 

productivity, & 

efficiency 

» Grow connections & 

partnerships 

AmeriCorps NCCC service activities support community 

strengthening at multiple levels. 

Individuals Organizations Communities 

Community as a 

whole benefit 

because the projects 

are tailored to the 

community’s own 

unique needs. 

Members 

Individuals in the Organizations expand AmeriCorps members 

community receive their capacity and develop leadership 

direct and indirect enhance their skills, develop 

benefits from services, capacity to serve their professional network, 

resulting in increased constituents. gain cultural 

personal well being competence. 

and quality of life. 

Produced and published at US taxpayer expense. Produced and published at US taxpayer expense. 
AmeriCorps NCCC creates short-term, long-term as well as tangible and intangible 

benefits that strengthen communities’ well-being and resilience. 

Short-term 

benefits 

Tangible 

benefits 

» Expand organization’s 

capacity and ability to 

redirect resources 

» Infuse organization with 

skills, ideas, & innovation 

» Create resources that 

enhance organizational 

infrastructure 

» Support individuals with 

disaster assistance, 

recovery, and preparation 

» Support individuals’ basic 

needs (access to food, 

housing, water, health 

care) 

» Improve organization’s 

physical infrastructure 

» 

Long-term 

benefits » 

» 

Intangible 

benefits 

Create sustainable documents, 

tools, & processes for the 

organization 

Increase community’s 

resilience & disaster 

preparedness 

Upgrade community’s 

emergency evacuation plans 

» Support special 

populations (veterans, 

people in crisis such as 

disaster) 

» Improve mental health 

related to disaster recovery 

» Enhance organization 

efficiency to expand 

services 

Benefits accruing to individuals, organizations and communities 

are quantified through AmeriCorps members service activities 

48%

Members contributed skills to strengthen communities.

AmeriCorps 

NCCC’s impact 

can be counted 

Communities through specific 

indicators. 

Organizations 

Individuals 

Special Populations 

Psychosocial Benefits 

Physical Health & Safety - General 

Physical Health & Safety - COVID 

Human Capital 

Disaster Assistance 

Basic Needs 

COVID Adjacent Services 

COVID Direct Services 

Organizational effectiveness 

Infrastructure 

Disaster readiness 

Expected economic benefit 

Disaster mitigation 

Special events 

Built & natural capital 

636 

675 

956 

106 

949 

1118 

1789 

208 

122 

1932 

2526 

160 

206 

384 

632 

3185 

No. of project impacts reported 2012-2023 

Georges, A., Shannon, R., Sum, C., Smith, S.J., Tait, E., LaTaillade, J., McHugh, C., & Mackey, C.. (2023). 

Evidence of AmeriCorps NCCC’s Impact on Strengthening Communities. San Mateo, CA: JBS International, 

Inc. 
The social return on the investment to use AmeriCorps members for 

the COVID-19 public health emergency 

$6.22 

for each dollar invested, the return 

over a period of 10 years is $6.22. 

55% 

Of sponsors agreed it would have taken 

longer to accomplish their community’s 

goals without AmeriCorps NCCC. 

“There’s a wide range of talents already 

comprised in this team...basically having a 

whole crew where I can say, ‘Who’s got 

experience with this?’” 

“They were all pretty driven, all pretty 

motivated. They all wanted to do something, 

and they all wanted to be hands-on – 

sometimes that’s kind of rare to find.” 

“The energy and the selflessness that 

they put into it, I think that’s not seen so 

much.” 

“They give you a lot more insight into some 

things that you haven’t even thought of. 

They’ve been very innovative with the way 

maybe information would be set up from a 

tracker standpoint.” 

AmeriCorps members contribute a range of skills that 

strengthen communities. 

» Professional skills AmeriCorps members’ flexibility, work ethic, engagement and 

(e.g., work ethic, team dynamics helped accomplish organizational goals 

self-motivation) 

Team Building or Dynamics 8% » Prosocial skills 

(e.g., sharing, 

helping, Level of Team Engagement collaborating) 

Team Work Ethic or 

» Life skills (e.g., Dedication 

energy, openmindedness, desire 

Flexibility & Adaptability to be of service) 

21% 

25% 

35% 

Georges, A., Shannon, R., Sum, C., Smith, S.J., Tait, E., LaTaillade, J., McHugh, C., & Mackey, C.. (2023). 

Evidence of AmeriCorps NCCC’s Impact on Strengthening Communities. San Mateo, CA: JBS International, 

Inc
55%

Of sponsors agreed it would

have taken longer to

accomplish goals without

AmeriCorps NCCC

-

AmeriCorps NCCC creates a lasting positive impact on 

communities’ overall well-being and resilience In 

collaboration with sponsor organizations. 

Impact 

Project Initiation 

Develop a project; 

plan & prepare for 

members 

Bring flexibility, open 

mindedness, & eagerness 

to tackle the assignment 

Form strong 

relationships in 

communities 

Sponsor 

organizations 

AmeriCorps 

members 

AmeriCorps 

NCCC 

Provide comprehensive 

training & supervision 

Use participatory 

methods, tangible & 

Highlight stories of 

impact, focusing on 

host sites 

Offer refresher trainings & 

Key 

members 

members 

members 

Maximize visibility of networking/mentorship Promote positive intangible indicators to members to drive experiences with capture breadth of interest & engagement members impact 

Georges, A., Shannon, R., Sum, C., Smith, S.J., Tait, E., LaTaillade, J., McHugh, C., & Mackey, C.. (2023). 

Evidence of AmeriCorps NCCC’s Impact on Strengthening Communities. San Mateo, CA: JBS International, 

“The intent for us with these AmeriCorps teams 

is [to] build some sustainability. We know we 

can't have them year round, so [we try] to 

leverage what they're able to do while they're 

with us; I think that is working. We've had a 

number of volunteers this year work on large 

tree plantings and that's all a function of what 

they're seeing: Everybody wants to be part of 

good things happening; they see all this new 

work and I think they're much more inclined to 

participate.” 

Inc