Leadership Through Service: 

AmeriCorps NCCC’s Impact on Members 

Members’ average age is 21 years old, about 50% are female, and 

56% identified as White. More than two-thirds are from low or 

average SES households. 

22% 

37% 

41% 

18 

19-21

 22 and older 

Age 

Male 

48% Female 

50% 

Non-Binary 

2% 

Gender 

Almost two-thirds have a high school diploma/GED or some 

college. About one-third have at least a bachelor’s degree. 

1% 38% 2% 26% 33% 

Some high 

school 

High school 

degree or GED 

Technical 

school 

Some college or 

Associate 

degree 

Higher education 

degree 

55% 

26% 

9% 

5% 

4% 

1% 

1% 

Race & Ethnicity 

White 

Native Hawaiian or Other Pacific Islander 

Native American or Alaska Native 

Asian 

Multi-Race 

Black or African American 

Hispanic or Latino 

30% 

38% 

32% 

Low SES Average/Middle 

SES 

High SES 

Socio-Economic Status 

Produced and published at US taxpayer expense. 
AmeriCorps members are motivated to serve because they are 

altruistic, looking for the experience to travel and make friends, and 

they seek career and professional opportunities. 

Georges, A., Smith, S.J., Hussain, B., Shannon, R., Sum, C., Tait, E., LaTaillade, J., Alvarado, A., & Krauss, J. (2023). Leadership 

Through Service: AmeriCorps NCCC Impact’s on Members. San Mateo, CA: JBS International, Inc. 

Motivation to serve and demographic characteristics affect the 

likelihood of opting into service. 

Do Good 

Career 

Financial 

» 64% of members say making a difference, 

serving their country, and reducing social 

and economic inequality were very or 

quite important in their decision. 

» 3% of members say they want to serve 

because they need a job, need to pay off 

student loans, and want stable housing 

and benefits. 

» 43% of members say they want to serve 

to gain leadership and professional skills, 

network with professionals, and find a 

direction in their career. 

More likely to opt into service Less likely to opt into service 

Altruistic motivation 

Likely to vote in future election 

Identify as multi-race 

Financial motivation 

Motivated to travel and make 

new friends Has at least a bachelor’s 

degree 

Identify as Asian 

Identify as female or non-binary 

Has a physical or mental 

impairment 

Explore 

» 57% of members say they want to serve 

to meet people, make friends and travel 

the country. 
AmeriCorps members, through their service, experience personal 

benefits evidenced in strong leadership skills. 

Comparison 

group 

Life skills 

Professional skills 

Communication 

skills 

Collaborative 

practices 

Community 

problem-solving 

abilities 

Appreciation for 

varied 

perspectives 

Civic efficacy 

AmeriCorps 

members 

This is evident in members’ 

increasing confidence in their life 

skills, professional skills, 

communication skills, collaborative 

practices skills, community 

problem solving skills, and 

appreciation for varied 

perspectives. 

Facilitators to Skill Development 

» In-depth training & practice 

opportunities 

» Mentorship 

» Positive team leader experience 

» Clarity of purpose of service 

assignments 

» Team building 

Barriers to Skill Development 

» Insufficient training 

» Lack of support from sponsors or 

administration 

» Team conflicts 

» Disconnect between personal 

development and perceived 

impact of service assignment 

» Limited hands-on experiences 

Growth at the one 

year after service 

Decline at the one 

year after service 

Georges, A., Smith, S.J., Hussain, B., Shannon, R., Sum, C., Tait, E., LaTaillade, J., Alvarado, A., & Krauss, J. (2023). Leadership 

Through Service: AmeriCorps NCCC Impact’s on Members. San Mateo, CA: JBS International, Inc. 
Members’ project assignments foster leadership skills and 

professional development beyond the term of service 

Tangible benefits Intangible benefits Disaster aid benefits 

» Mental health care 

» Learning 

» Enhanced efficiency 

» Expanded services 

» Disaster preparation 

» Disaster recovery 

» Disaster prevention and 

mitigation 

» Life skills 

» Professional skills 

» Civic efficacy 

» Community problemsolving abilities 

» Collaborative practices 

» Communication skills 

» Access to food, water, 

health care 

» Physical infrastructure 

» Economic and financial 

benefits 

Lead to members’ increase confidence in 

» Provide comprehensive training, ongoing 

supervision, and mentorship. Training expands 

members’ members’ skills, and when combined with the 

opportunity to apply this training, it shapes them as 

leaders during and beyond their term of service. 

» Expose members to a range of projects. Satisfaction 

with the project assignment is a vital predictor of a 

successful volunteer experience. Participation in a wide 

range of projects increases the opportunities for members 

to apply and practice different leadership skills. 

» Ensure quality sponsorship with durable workloads. 

Members apply and gain leadership skills through the 

service projects. Clear communication and training from 

sponsors are vital in promoting leadership skills. To ensure 

satisfaction for both sponsors and members, there should 

be transparency in the expectations of the depth of 

training a sponsor can provide, as well as the teams can 

be expected to provide. 

Activities in service projects that yield these benefits 

Training combined with opportunities to apply skills through service 

helps members develop leadership and professional skills 

Georges, A., Smith, S.J., Hussain, B., Shannon, R., Sum, C., Tait, E., LaTaillade, J., Alvarado, A., & Krauss, J. (2023). Leadership 

Through Service: AmeriCorps NCCC Impact’s on Members. San Mateo, CA: JBS International, Inc.