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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549





FORM 10-K





ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF

THE SECURITIES EXCHANGE ACT OF 1934

For the Fiscal Year Ended December 31, 2009

Commission File Number 0-29359







| |  |                                                        |  |  |  | 
| |  | ------------------------------------------------------ |  |  |  | 
| |  | PURPLE COMMUNICATIONS, INC.                            |  | 
| |  | (Exact name of registrant as specified in its charter) |  | 







|                                                               |  |  |  |                                     
|-------------------------------------------------------------- |  |  |  | ------------------------------------
|Delaware                                                       |  |  |  | 22-3693371                          
|(State or other jurisdiction of
incorporation or organization) |  |  |  | (IRS Employer Identification Number)



|                                         |  |           
|---------------------------------------- |  | ----------
|595 Menlo Drive, Rocklin California      |  | 95765     
|(Address of principal executive offices) |  | (Zip code)



| |  |                                                     |  | 
| |  | --------------------------------------------------- |  | 
| |  | (888) 600-4780                                      |  | 
| |  | (Registrants telephone number,including area code) |  | 

Securities registered pursuant to Section 12(b) of the Act:



|                    |  |  |  |                                          
|------------------- |  |  |  | -----------------------------------------
|Title of Each Class |  |  |  | Name of Each Exchange on Which Registered

Securities registered pursuant to Section 12(g) of the Act:

Common Stock, par value $0.01

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.



|    |  |      
|--- |  | -----
|Yes |  | No  X

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange
Act.



|    |  |      
|--- |  | -----
|Yes |  | No  X

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive
Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).



|    |  |   
|--- |  | --
|Yes |  | No

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the
Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.



|       |  |   
|------ |  | --
|Yes  X |  | No

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and
will not be contained, to the best of the registrants knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K.  X

Indicate by check mark whether the registrant is a large
accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of large accelerated filer, accelerated filer and smaller reporting company in Rule 12b-2
of the Exchange Act.

Large accelerated
filer                       Accelerated
filer                       Non-accelerated
filer

Smaller reporting company       X

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).



|    |  |      
|--- |  | -----
|Yes |  | No  X

The aggregate market value of the voting common equity of the registrant held by non-affiliates of the registrant as of June 30, 2009
was $15,673,931.

As of June 9, 2010, 9,218,542 shares of the registrants common stock were outstanding.







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TABLE OF CONTENTS



|                                                                            |  |      |  |                                                                                                                  |  |     
|--------------------------------------------------------------------------- |  | ---- |  | ---------------------------------------------------------------------------------------------------------------- |  | ----
|                                                                            |  | Item |  |                                                                                                                  |  | Page
|                                                                            |  |      | 
|PART I                                                                      |  | 1.   |  | Business of the Company                                                                                          |  | 4   
|                                                                            |  |      | 
|                                                                            |  | 1A.  |  | Risk Factors                                                                                                     |  | 12  
|                                                                            |  |      | 
|                                                                            |  | 1B.  |  | Unresolved Staff Comments                                                                                        |  | 22  
|                                                                            |  |      | 
|                                                                            |  | 2.   |  | Properties                                                                                                       |  | 23  
|                                                                            |  |      | 
|                                                                            |  | 3.   |  | Legal Proceedings                                                                                                |  | 23  
|                                                                            |  |      | 
|                                                                            |  | 4.   |  | Reserved                                                                                                         |  | 25  
|                                                                            |  |      | 
|PART II                                                                     |  | 5.   |  | Market for the Registrants Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities |  | 26  
|                                                                            |  |      | 
|                                                                            |  | 6.   |  | Selected Consolidated Financial Data                                                                             |  | 27  
|                                                                            |  |      | 
|                                                                            |  | 7.   |  | Managements Discussion and Analysis of Financial Condition and Results of Operations                            |  | 28  
|                                                                            |  |      | 
|                                                                            |  | 7A.  |  | Quantitative and Qualitative Disclosures About Market Risk                                                       |  | 39  
|                                                                            |  |      | 
|                                                                            |  | 8.   |  | Financial Statements and Supplementary Data                                                                      |  | 39  
|                                                                            |  |      | 
|                                                                            |  | 9.   |  | Changes in and Disagreements with Accountants on Accounting and Financial Disclosure                             |  | 39  
|                                                                            |  |      | 
|                                                                            |  | 9A.  |  | Controls and Procedures                                                                                          |  | 40  
|                                                                            |  |      | 
|                                                                            |  | 9B.  |  | Other Information                                                                                                |  | 41  
|                                                                            |  |      | 
|PART III                                                                    |  | 10.  |  | Directors, Executive Officers and Corporate Governance                                                           |  | 41  
|                                                                            |  |      | 
|                                                                            |  | 11.  |  | Executive Compensation                                                                                           |  | 43  
|                                                                            |  |      | 
|                                                                            |  | 12.  |  | Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters                   |  | 50  
|                                                                            |  |      | 
|                                                                            |  | 13.  |  | Certain Relationships and Related Transactions, and Director Independence                                        |  | 52  
|                                                                            |  |      | 
|                                                                            |  | 14.  |  | Principal Accountant Fees and Services                                                                           |  | 53  
|                                                                            |  |      | 
|PART IV                                                                     |  | 15.  |  | Exhibits and Financial Statement Schedules                                                                       |  | 54  
|                                                                            | 
|SIGNATURES                                                                  |  | 55  
|                                                                            | 
|EXHIBIT INDEX                                                               |  | 56  
|                                                                            | 
|INDEX TO CONSOLIDATED FINANCIAL STATEMENTS AND FINANCIAL STATEMENT SCHEDULE |  | F-1 



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INTRODUCTORY NOTE

Each reference in this Annual Report to Purple, the Company or We, or any variation thereof, is a
reference to Purple Communications, Inc., formerly known as GoAmerica, Inc., and its subsidiaries, unless the context requires otherwise.

Many of Purples product/service names referred to herein are trademarks, service marks or tradenames of Purple. This Annual Report
also includes references to trademarks and tradenames of other companies. The Purple, GoAmerica, HOVRS, and Wynd Communications names and logos and the names of proprietary products and services offered by us are trademarks, registered trademarks,
service marks or registered service marks of Purple. P3, P3 Your Way, i711 and the i711 logo, and ClickRelay are registered trademarks, and i711.com,
i711 Wireless, i711 Call Me, One-Click Call Back, Relay and Beyond, Purple Mail, Purple Number, and Clear Mobile are among the trademarks and/or service marks
of Purple.

FORWARD-LOOKING STATEMENTS

The statements contained in this Annual Report on Form 10-K that are not historical facts are forward-looking statements (within
the meaning of Section 21E of the Securities Exchange Act of 1934, as amended) that are based on our current expectations, estimates, forecasts and projections that involve risks and uncertainties. These statements include, in particular,
statements about our plans, strategies and prospects. Such forward-looking statements may be identified by the use of forward-looking terminology such as may, will, expect, estimate,
anticipate, continue, project, intend, plan, believe, seek, should, would, could, opportunity, potential
or similar terms, variations of such terms or the negative of those terms that convey uncertainty of future events or outcomes. The following factors concerning Purple Communications, among others, could cause our actual results to differ materially
and adversely from those expressed in any forward-looking statements: (i) limitations imposed by the Federal Communications Commissions (FCC) or divisions thereof on the types of calls for which providers of telecommunications relay
service (TRS) may be compensated (ii) our ability to satisfy claims for reimbursement made by the FCC and the amount of such claims (iii) our ability to integrate our acquisitions into our existing businesses and operations;
(iiv) our ability to respond to the rapid technological change of the TRS industry and offer new or enhanced services; (vi) our dependence on wireline and wireless carrier networks and technology platforms supporting our relay services;
(vi) our ability to respond to increased competition in the TRS industry; (vii) our dependence on a single-source supplier for our mobile video phone; (viii) our ability to generate revenue growth; iiix) our ability to increase
or maintain gross margins, profitability, liquidity and capital resources; (x) unanticipated expenses or liabilities or other adverse events affecting our cash flow; (ixi) limitations on our ability to borrow funds and satisfy the
covenants under our credit arrangements or obtain new credit arrangements or other financing, if necessary; (xii) uncertainty regarding the success of the launch of our new mobile video phone product; (xiii) unanticipated decreases in
reimbursement rates through the federal TRS fund; (xiv) uncertainties associated with changing governmental regulations and difficulties inherent in predicting the outcome of regulatory processes; and (xv) our ability to attract and retain
interpreters and other key personnel (xvi) our ability to continue to recognize revenue from all relay calls upon completion of the calls, (xvii) uncertainties associated with our pending formal FCC and SEC investigations and grand jury
investigation; (xviii) our ability to redeem outstanding shares of preferred stock if the holders of such stock require us to redeem the shares on the respective redemption dates; (xix) failure to maintain effective internal control over
financial reporting; (xx) the concentration of beneficial ownership of our common stock by a few holders; (xxi) the lack of liquidity in our common stock, which is not listed for trading on any stock exchange and is currently traded
through the OTC pink sheets; and (xxii) our ability to raise capital as a company that has deregistered under the Securities and Exchange Act of 1934 and is no longer required, or intending, to file periodic reports with the SEC. Such risks and
others are more fully described in the Risk Factors set forth in Item 1A of this Annual Report. Many of these factors are beyond our ability to predict or control. In addition, as a result of these and other factors, our past financial
performance should not be relied upon as an indication of future performance. All forward-looking statements attributable to us, or to persons acting on our behalf, are expressly qualified in their entirety by this cautionary statement. We undertake
no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.



3



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##### Table of Contents

PART I

Item 1. Business of the Company.

General

Purple
Communications, Inc., a Delaware corporation, formerly known as GoAmerica, Inc. (Purple or the Company), is a leading provider of video relay and text relay services and professional interpreting, offering a wide array of
options designed to meet the varied communication needs of its customers. The Companys vision is to enable free-flowing communication between people, inclusive of differences in abilities, languages, or locations. For more information on the
Company or its services, visit www.purple.us or contact Purple Communications directly by voice at 800-900-9478, by Internet relay by visiting www.i711.com or www.ip-relay.com, or by video phone by connecting to purple.tv.

The Company was originally incorporated in 1999. On January 10, 2008, the Company acquired certain assets of the Telecommunications
Relay Services (TRS) division of MCI Communications Services, Inc. (Verizon), a leading provider of relay services transactions, and Hands On Video Relay Services, Inc. (HOVRS), a California-based provider of
video relay and interpreting services. On July 1, 2008, the Company acquired Sign Language Associates, Inc. (SLA), a DC-based provider of community interpreting services, and Visual Language Interpreting, Inc. (VLI), a
Virginia-based provider of community interpreting services.

Background on Telecommunications Relay Services

Introduction

Telecommunications relay service (or relay service) refers to a range of communications services that enable persons with hearing or
speech disabilities the functionality to place and receive telephone calls. It is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for both local and long distance calls.

The Americans with Disabilities Act of 1990 (the ADA) requires the Federal Communications Commission (the FCC)
and each of the states to ensure that relay service is available to persons with hearing or speech disabilities 24 hours per day and federal and state policy-makers have determined that it should be free of charge to eligible users. Therefore,
service providers are wholly reimbursed for such services from either a federal (for state-to-state calls) or a state (for in-state calls) reimbursement fund.

Broadly speaking, there are two categories of relay services. The first is the traditional telecommunications relay service that relies
exclusively on a telephone-typewriter device. The second, more recent, category, is Internet-based services. Relay service uses operators, called communications assistants, to facilitate telephone calls between people with hearing and speech
disabilities and hearing individuals. A relay service call may be initiated by either a person with a hearing or speech disability, or a person without any such disability. When a person with a hearing or speech disability initiates such a call, the
person uses a telephone-typewriter or an Internet-based device that permits text (such as a computer or a wireless device, including a text telephone or other PDA) to contact a relay center, and gives a communications assistant the telephone number
of the party he or she wishes to call. The communications assistant in turn places an outbound traditional voice call to that person. The communications assistant then serves as a link for the call, voicing to the called party the text that the
communications assistant received from the initiating party, and vice versa.

Conversations are relayed in near real-time and
communications assistants are not permitted to disclose to any third person not involved in the call the content of any conversation. Like hearing callers, relay callers are not limited by the type, length or nature of their calls.

An overview of the various forms of relay service is provided below.



4



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Traditional Telecommunications Relay Service

Traditional relay service enables a person with a hearing or speech disability to utilize a text-telephone or captioned telephone device
(historically referred to as a telephone typewriter, or a TTY device), to initiate calls to, and receive calls from, hearing enabled persons.

In order to make such a call, a speech- or hearing-disabled person dials a toll-free number established by the state in which the call
originates. The call is then routed to a calling center authorized by the state. Except for California, which contracts with multiple providers, states typically contract with one provider to operate the calling center. That provider handles all
traditional relay calls received by the calling center, both in-state calls, and state-to-state calls. In-state calls are reimbursed from a state fund at state approved rates. State-to-state calls are reimbursed from a federal fund at FCC-approved
rates. We refer to this federal fund as the federal TRS fund. States typically select the chosen provider as a result of a public bid process.

Internet-Based Relay Service

Internet-based forms of relay service have developed over the last decade and include the following types of service:

Internet Protocol Text Relay (IP text relay)IP text relay is a text-based form of relay service that uses the Internet,
rather than traditional telephone lines, for the leg of the call between the person with a hearing or speech disability and the communications assistant. In all other respects, IP relay calls are handled in the same manner as text-to-voice
traditional relay service calls. The user utilizes a computer or other web-enabled device to communicate with the communications assistant rather than a text-telephone device. The current three-year reimbursement rate of $1.2801 per minute for IP
text relay will continue (as adjusted) through the 2009-2010 reimbursement year. NECA has recommended a one-year reimbursement rate of $1.2985 per minute for the 2010-2011 reimbursement year. The new rate is expected to be announced prior to
July 1, 2010, at which time the new rate will be implemented.

Video Relay Service (VRS)Video relay service
is an Internet-based form of relay service that enables persons whose primary language is American Sign Language (ASL) to communicate with a communications assistant in ASL using video conferencing equipment. The user accesses the
communications assistant over an Internet-based device such as a webcam or videophone. The communications assistant receives the ASL communication, and then voices that communication to the hearing party, and vice versa. Video relay service allows
conversations to flow in near real-time and in a faster and more natural manner than text-based relay service. Video relay service currently represents both the most widely used and the fastest growing form of relay service. The current VRS
reimbursement rate is tiered according to VRS call volumes (measured by monthly minutes of use), at the following rates: (1) for the first 50,000 monthly minutes, $6.7025 per minute; (2) for monthly minutes between 50,001 and 500,000,
$6.4352 per minute; and (3) for monthly minutes above 500,000, $6.2372 per minute. These rates will expire prior to July 1, 2010, at which time new rates will be implemented. Currently the FCC is evaluating the rates to be
implemented. The FCC has stated that it intends to maintain the three-tier rate structure, however it has also stated that it is considering a one year interim rate while a more thorough long-term rate is reviewed, the rates for the one year
are still under consideration however NECA has recommended various alternative calculations for determining an interim VRS rate for the 2010-2011 fund year. In one of its proposals, on which the Commission particularly seeks comments, the one year
reimbursement rate structure would be (1) for the first 50,000 monthly minutes, $5.7754 per minute; (2) for monthly minutes between 50,001 and 500,000, $6.0318 per minute; and (3) for monthly minutes above 500,000, $3.8963 per minute.
A summary of the rate setting process is described in the Funding Mechanisms section below.

Operational and
Performance Requirements Relay service providers must offer service that meets certain mandatory minimum standards set by the FCC. These include, among other things: the communications assistant answering or placing a telerelay service call
must stay with the call for a minimum of ten minutes to avoid disruptions to the user (15 minutes for speech-to-speech calls); relay service providers must ensure user confidentiality and communications assistants (with a limited exception for
speech-to-speech) may not keep records of the contents of any conversation; relay service providers must make best efforts to accommodate a relay service users requested communications assistant gender; communications assistants are prohibited
from intentionally altering or disclosing the content of a relayed conversation and generally must relay all conversation verbatim unless the user specifically requests summarization; the conversation must be relayed in real-time; the provider must
be able to handle emergency (911) calls and relay them to the appropriate emergency services; and the relay service providers must comply with certain performance standards such as the time taken to answer a relay call.



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Funding Mechanisms

In-State. As noted above, in-state traditional relay services are paid for by that states universal service fund. Each state
utilizes its own unique funding formula and mechanism, which can include assessments on carriers operating in the state, assessments built into local or state telecommunications rates, or taxes administered by the state. Rates are generally set on a
multi-year basis.

State-To-State. State-to-state relay services (which include all IP relay and video relay service
regardless of the locations of the persons initiating or receiving a call), are paid for out of the federal TRS fund which was established by the FCC and which is administered by NECA, a non-profit entity described below. The federal TRS fund
receives funds from an assessment the FCC imposes upon all state-to-state telecommunications carriers, which presently number more than 6,100. The carriers generally pass these assessments on to their customers via a monthly surcharge which is
represented as a percentage of a customers monthly state-to-state charges. The FCC establishes an annual per-minute reimbursement rate for each form of relay service and authorizes NECA to administer payments to relay service providers from
the federal TRS fund.

The federal TRS fund was established by the FCC in July 1993. Initially only state-to-state traditional
relay service minutes were reimbursable. Over the years the FCC has authorized the reimbursement of additional forms of relay services and currently reimburses service providers for traditional relay service, IP relay service, speech-to-speech
service, caption telephone service (both traditional and IP) and VRS. Currently the Company does not provide the caption telephone service.

The federal TRS fund is administered by NECA, a non-profit organization created in 1984 by telecommunications companies to administer the
fees that long distance companies pay to access local telephone networks. NECA was appointed as the fund administrator for relay services by the FCC in 1993 for a two-year term, and reappointed in 1995 and 1998 to four-year terms. Beginning in 2003,
NECAs appointment as fund administrator was extended on a month-to-month basis.

The federal TRS fund has experienced
significant growth, from $90 million for the 2002-2003 funding period to $805.5 million for the 2008-2009 funding period (with $660 million of that amount, or nearly 80%, to be used to fund VRS alone). The growth in fund size is attributable in
large part to FCC decisions recognizing new forms of relay service, such as IP relay and VRS, and to increased consumer demand for these services.

In addition to the Company, the following service providers currently receive reimbursement payments from the federal TRS fund:



| |  |  | American Network
| | - |  | ----------------



| |  |  | AT&T
| | - |  | ----



| |  |  | Captel, Inc.
| | - |  | ------------



| |  |  | Communications Access Center for the Deaf and Hard-of-Hearing (VRS only)
| | - |  | ------------------------------------------------------------------------



| |  |  | Hamilton Telecommunications
| | - |  | ---------------------------



| |  |  | Healinc Telecom LLC
| | - |  | -------------------



| |  |  | Hawk Relay, LLC
| | - |  | ---------------



| |  |  | Nordia
| | - |  | ------



| |  |  | Snap Telecommunications, Inc.
| | - |  | -----------------------------



| |  |  | Sorenson Communications
| | - |  | -----------------------



| |  |  | Sprint
| | - |  | ------



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In previous years, NECA would collect and review projected cost and minutes of use data
submitted by relay service providers to determine annual reimbursement rates for the various forms of relay service. The rates would be effective for the fiscal year ending June 30. Active relay service providers would submit to NECA their
respective expenses for the previous two years as well as projections for the upcoming two years. NECA would review the information to develop a methodology for calculating an average cost per service minute across all providers of each particular
form of relay service. The proposed per minute reimbursement rates would then be submitted to the FCC, which made a final determination regarding the level of new rates.

In November 2007, the FCC released an order that substantially modified the cost recovery mechanism for all forms of state-to-state relay
service in the following ways:

Traditional relay, speech-to-speech service, and Caption Telephone Service.
Reimbursement rates for these services are now calculated according to a Multi-state Average Rate Structure (MARS) plan, which uses a weighted average of competitively bid reimbursement rates for various types of in-state relay service. Each
January, NECA will require each state relay administrator and each provider of the relevant state-to-state relay services to submit certain data related to provision and compensation of those services. NECA then computes the weighted average
reimbursement rate based on the data provided and submits it to the FCC, which makes a final determination regarding the reimbursement rate by June 30 of that year. The following rates apply for the remainder of the 2009-2010 reimbursement
year: (1) for traditional relay service, $1.8311 per minute; (2) for speech-to-speech service, $2.9621 per minute; and (3) for caption telephone service (both traditional and IP), $1.6778 per minute. NECA has recommended that the
following rates be applied for the 2010-2011 reimbursement year: (1) for traditional relay service, $2.0256 per minute; (2) for speech-to-speech service, $3.1566 per minute; and (3) for caption telephone service (both traditional and
IP), $1.6951 per minute.

IP Relay. Reimbursement rates for IP relay are now established for three-year periods under a
price cap plan. The FCC establishes a base reimbursement rate for the period, and that reimbursement rate is adjusted for each year of that period based on (1) an established inflation factor (the Gross Domestic ProductPrice
Index); (2) exogenous costs (costs beyond the control of relay providers that are not reflected in the inflation adjustment); and (3) an efficiency factor (an annual rate reduction of 0.5%). The current three-year reimbursement
rate of $1.2801 per minute for IP Text Relay will continue (as adjusted) through the 2009-2010 reimbursement year. NECA has recommended a one-year reimbursement rate of $1.2985 per minute for the 2010-2011 reimbursement year.

VRS. Reimbursement rates for VRS continue to be based on providers projected costs and minutes of use, but the rates are now
established for three-year periods, subject to an annual rate reduction of 0.5%. However, the FCC no longer uses a single weighted average reimbursement rate for all VRS providers. Instead, it has adopted a tiered reimbursement structure for VRS
based on call volumes (measured by minutes of use), with the following current rates: (1) for the first 50,000 monthly minutes, $6.7025 per minute; (2) for monthly minutes between 50,001 and 500,000, $6.4352 per minute; and
(3) for monthly minutes above 500,000, $6.2372 per minute. These current three-year reimbursement rates will continue (as adjusted) through the 2009-2010 reimbursement year. The FCC has stated that it intends to maintain the three-tier
rate structure, however it has also stated that it is considering a one year interim rate while a more thorough long-term rate is reviewed. The rates for the one year interim are still under consideration, however, NECA has recommended various
alternative calculations for determining an interim VRS rate for the 2010-2011 Fund year. In one of its proposals, on which the FCC sought comments, NECA recommended a one year reimbursement rate structure of (1) for the first 50,000 monthly
minutes, $5.775 per minute; (2) for monthly minutes between 50,000 and 500,000, $6.0318 per minute; and (3) for monthly minutes above 500,000, $3.8963 per minute.

Background on Professional or on-site Interpreting Services

On-site interpreting services, also referred to as professional community or institutional
interpreting services, involve the provision of these professional interpreting services by a qualified interpreter in person, and are usually done in a dialogue-like interaction. It enables communication between deaf or hard of hearing persons and
hearing providers during interactions in group environments or in one-on-one meetings. Examples include in-person interpreting at schools, universities, hospitals, public events, theaters, and in connection with public services such as: healthcare,
government agencies, community centers, legal settings, educational institutions, and social services.

Unlike relay services,
service providers are not reimbursed for providing on-site interpreting services from either the federal or state governments. Typically, the on-site interpreting service providers are paid by the entities or consumers that retain their services,
and most often the services are provided to federal or local government agencies, public or private health care providers and educational institutions, and businesses. Rates for on-site services are typically set on an hourly basis with
reimbursement for transportation and other expenses incurred by the on-site interpreter relating to the provision of services. In many cases, specialized interpreting services are necessary, or multiple interpreters may be required, in the event the
interpreting involves legal, medical or otherwise specialized needs, and if the interpreting services will be required for a long period of time.



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Video Remote Interpreting

Like video relay service, video remote interpreting (also referred to as VRI) uses video or web cameras and telephone lines to
provide sign language interpreting services, for deaf, hard-of-hearing or speech-impaired individuals, through an offsite interpreter, in order to enable communication with hearing persons. Unlike video relay service, where the hearing and signing
parties are required to be located in different places in order to be reimbursable under the TRS Funds, the hearing and signing parties of VRI are both at the same location, accessing the interpreter by video.

VRI is a growing field. One popular application is in the hospital emergency room where it is essential that deaf patients and caregivers
communicate readily with medical personnel, but it may take time for a live interpreter to arrive onsite. Hospitals with VRI capability can connect with a remote interpreter quickly and conduct triage and intake surveys with the deaf patient or
caregiver without significant delay. Also, employees who work in office settings are increasingly converting to VRI services to accommodate brief interactions or regular meetings which would be difficult to schedule with an onsite interpreter.
Schools and business located in areas not adequately served by existing community interpreters can also benefit from increased access to professional interpreters and save the expense of vendor travel reimbursements.

Typically, VRI is paid by the entities or consumers that retain their services, and most often the services are provided to public or
private health care providers, educational institutions, federal or local government agencies, and businesses. Rates for VRI services are typically set on an hourly basis with reimbursement for equipment and other expenses incurred relating to the
provision of services.

Our Business

Integrated Products and Services Offered

As a result of the Companys 2008 acquisitions of Verizons TRS division, HOVRS, SLA and VLI, we currently provide three core
services to the deaf, hard of hearing and speech-impaired people:



| |  |  | Internet Protocol Text Relay ServicesInternet text relay services enable deaf or hard of hearing callers to use a internet-connected computer or
wireless handheld device to place calls, which are connected to a relay operator. The relay operator calls the voice number and then verbally speaks the text message typed by the deaf caller to the hearing recipient, and types the hearing
partys responses back to the deaf party. The Company provides versions of this service under the IP-Relay brand acquired from Verizon TRS and the existing i711 brand from Purple.
| | - |  | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------



| |  |  | Video Relay Services (VRS)Using VRS, a deaf caller begins a call by communicating directly with a sign language interpreter over a
live video connection, either on a webcam-equipped PC or a set-top videophone; the video interpreter places the call on the deaf persons behalf, and translates the callers sign language into audible speech for the hearing person, and
back into sign language for the deaf caller. The Company provides versions of this service primarily under the Purple Language Services, formerly known as Hands On Video Relay Services (HOVRS) and i711 brands. In addition, the Company
offers a white-label (or OEM) solution by providing the infrastructure and interpreting services for video relay services offered by Sprint and AT&T, which are offered under their brand names.
| | - |  | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------



| |  |  | Community Interpreting Services and VRI Certified sign language interpreters provide interpreting services in situations where relay services may
not be available or ideal, such as a doctor appointment or in-person business meeting, and VRI where relay services may not be available (because the deaf and hearing parties are at the same location) and when timing or other demands more readily
available video interpreting in lieu of on-site interpreting.
| | - |  | -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

IP Text Relay Services

As a result of our integration efforts our IP Text Relay services have been integrated onto a single technology platform which is operated
in part by a third-party, Stellar Nordia. This platform supports the services of both of our IP text relay brands.

IP text
relay users can access our services and process text relay calls through a variety of convenient methods including directly from either the i711.com or IP-Relay.com internet portals. We developed our i711.com web portal and service with distinctive
calling features and a community orientation in order to be a user friendly, familiar and preferred Internet-based relay service.

Other popular methods include using AOL Instant Messenger (AIM) application as well as custom software clients downloaded onto the most
popular web enabled cell phones, such as T-Mobiles SideKick, Apples I-Phone and the RIM BlackBerry devices. We offer all of our IP text relay service with the spoken language of English as well as Spanish.



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In 2009 we also upgraded the IP text relay services with the ability to provide our
customers with a unique local phone number which allows hearing friends and family to call customers directly through our service.

As a result of our acquisition of the assets of Verizons TRS division in January 2008, we now provide traditional relay service
(both in-state and state-to-state) under contracts from two jurisdictionsCalifornia and Tennessee. In recent years, traditional relay service revenue has experienced a steady decline due to product substitution as state relay service customers
switch to Internet-based relay services (IP relay and VRS).

Video Relay Services

As a result of our mergers, we had three separate brands and network platforms for our video relay services and during the year we
consolidated them down to two brands (Hands On VRS and i711VRS) as well as migrated toward a single video relay service platform. We now maintain and operate fifteen different VRS call centers across the country.

We offer a number of ways for customers to access our VRS services which are represented in the table below



|                        |  |                                                                                                                                                                           
|----------------------- |  | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|VRS Core Services       |  | Description                                                                                                                                                               
|                        | 
|Video Phone             |  | Purple deployed and installed a mobile video phones                                                                                                                       
|                        | 
|Netbook with P3         |  | Purple distributed a netbook personal computer with the Purple P3 VRS software preinstalled for ease of use by users                                                      
|                        | 
|i711.com Web client     |  | PC web based application enabling high quality video relay calls                                                                                                          
|                        | 
|P3 Software             |  | PC application to initiate and receive point to point (P2P) and VRS calls through other providers (competitors) video phones or through a consumers
personal computer
|                        | 
|Purple VRS IM           |  | A simple way to initiate VRS calls via iChat (Mac) or AIM 5.5 or better (PC).                                                                                             
|                        | 
|Spanish Language to ASL |  | The ability to interpret between ASL and spoken Spanish                                                                                                                   
|                        | 
|VRS AncillaryServices   |  |                                                                                                                                                                           
|                        | 
|Voice to Video (V2V)    |  | Ability to receive calls from a hearing person to VRS user through real local phone numbers known as our Purple Local Numbers                                             
|                        | 
|Video Mail              |  | Ability to record an ASL video message (aka voicemail)                                                                                                                    
|                        | 
|VPChat                  |  | Allows customers to text-chat with the VI over a VP session                                                                                                               
|                        | 
|Business VRS Web Button |  | Web button to initiate a VRS call from an ASL user to a business                                                                                                          

We have continued to invest in the development of new and enhanced services for our customers which include the development of P3 VRS
software and a suite of services that enhance our customers experiences. Our new products are designed to improve not only the quality of our customers experience but also greatly improve the convenience of making VRS calls.

Community Interpreting and VRI Services

Purple is also a provider of community interpreter and VRI services. The Companys capacity to provide community services increased
significantly with the acquisitions of SLA and VLI in July 2008, and now the Company is one of the larger providers of community interpreting services in the country. Typically, the Companys customers contact the Company to schedule an
interpreter and then it assigns a qualified interpreter to meet the customers specific needs, providing either in-person interpreters or VRI services, depending on the needs of the customer. As a result of our large network of interpreters
located around the country, and our technical expertise in providing video interpreting services, Purple is able to provide nationwide, 24-hour a day, sign language interpreting services.

Marketing & Outreach

Part of our obligations under our regulatory certification is that we conduct on-going outreach and educational activities designed to
make consumers; both hearing and deaf, aware of telecommunications relay services.

To accomplish this objective, we have a
combination of full-time staff and independent contractors located throughout the United States who meet with consumers in large and small groups primarily to educate them about the services offered by the Company.



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To further educate consumers about our services we will often attend local tradeshows and
advertise in appropriate online and print venues aimed at deaf and hard of hearing audiences.

Competition

The relay services market consists of well-funded competitors such as AT&T Inc., Sprint Nextel Corp., Hamilton Telecommunications and
Sorenson Communications, Inc. Each of these companies offers relay services similar to the services the Company offers, and they may deploy similar enhancements and marketing tactics to attract the attention of prospective users. Sorenson currently
is the largest provider of VRS in the United States, with a market share estimated at between 75 and 80% of the VRS market, and Sorenson enjoys the benefit of being in the VRS industry for over 7 years and having the most extensively used VRS
consumer devices comprising approximately 80-90% of the currently functional home-use VRS devices.

With time and capital, it
would be possible for competitors to replicate the services currently provided by the Company. The Company competes primarily on the basis of the functionality, breadth and the quality of our services.

Many of our existing and potential competitors have substantially greater financial, technical, marketing and distribution resources than
Purple. Many of these companies may have greater name recognition and may be able to adopt more aggressive approaches to the market than can Purple. Competitive pressures may have a material adverse effect on our business and reduce our market
share.

Technology and Operations

Service Infrastructure

We use reliable third-party information technology firms to host many of our service applications. This data center strategy for our
network connectivity and server hosting provides our customers with the highest levels of reliability while lowering our overall cost structure. We believe our providers facilities are capable of meeting the capacity demands and security
standards for services we have developed or are developing for our customers. Technical personnel continually monitor network traffic, service quality and security.

Call Center Operations

For our text relay services we continue to partner with Stellar Nordia to handle the call center operations; which include recruiting,
training, and on-going management of the call centers consistent with our quality and service standards.

For our video relay
services, we handle call center operations internally and with a limited number of independent interpreting agencies who supply qualified interpreters to assist with call handling functions. In the case of VRS call centers, we identify potential
locations for the center, complete the build out and then recruit, staff, and manage the on-going operations of each center. We currently operate fifteen centers all of which are staffed and operated by Purple.

Software Technology

For
our text-and video-based relay services business, we have developed standards-based, services platforms that enable our customers to place relay calls using different access methods. The Companys relay platforms consist of a combination of
proprietary and licensed technology elements. Our relay services platforms currently allow access from web browsers, AOLs AIM instant messaging clients, relay calls initiated from hearing parties through a local or toll free number, and
wireless devices. The architecture of our relay services platform allows us to add new access methods and value added services to the platform. The platform also allows for the addition of entirely new services to be added in the future. Our relay
services platform offers deaf or hard of hearing users a secure, fast, reliable and user friendly relay platform through our use of Secure Socket Layer, or SSL, efficient coding practices, system redundancy and user centric design
principles.

Licensed Software Technology

Video Relay Service

Our VRS service offerings operate in conjunction with internally developed and licensed technology that allow numerous users to interface
simultaneously with the service.

Customer Service, Billing and Fulfillment

We provide tier-1 customer support for users of all our products and services. We use a combination of internally developed and licensed
applications to make sure we follow up with customers who are having technical or service related issues with our offerings.



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For product fulfillment, we maintain an inventory of video camera equipment and netbook
computers which we buy from third-party manufacturers and resellers.

Research and Development

Our ability to meet our customers expectations depends on a number of factors, including our ability to identify and respond to
emerging technological trends in our target markets, develop and maintain competitive products, enhance our existing products by adding features and functionality that differentiate them from those of our competitors and bring products to market on
a timely basis and at competitive prices. Consequently, we have made, and we intend to continue to make, investments in research and development, subject to our capital constraints.

Intellectual Property Rights

We rely on a combination of patent, copyright, trademark, service mark, trade secret laws, unfair competition law and contractual
restrictions to establish and protect certain proprietary rights in our technology and intellectual property. We have received or applied for registration of certain of our Purple and i711.com names and marks in the United States Patent and
Trademark Office. We have not yet obtained patents on our technology that would preclude or inhibit competitors from using our technology. Certain aspects of our various technologies rely on perpetual, royalty-free, worldwide licenses under third
party patents relating to wireless products and services.

The steps taken by us to protect our intellectual property may not
prove sufficient to prevent misappropriation of our technology or to deter independent third party development of similar technologies. In addition, the laws of certain foreign countries may not protect our technologies or intellectual property
rights to the same extent as do the laws of the United States.

We also rely on certain technologies that we license from
third parties. These third party technology licenses may not continue to be available to us on commercially attractive terms. The loss of the ability to use such technology could require us to obtain the rights to use substitute technology, which
could be more expensive or offer lower quality or performance, and therefore have a material adverse effect on our business, financial condition or results of operations. Third parties could claim infringement by us with respect to current or future
technology. We expect that we and other participants in our markets will be increasingly subject to infringement claims as the number of services and competitors in our industry segment grows. Any such claim, whether meritorious or not, could be
time consuming, result in costly litigation, cause service or installation interruptions or require us to enter into royalty or licensing agreements. Such royalty or licensing agreements might not be available on terms acceptable to us or at all. As
a result, any such claim could have a material adverse effect upon our business, financial condition or results of operations.

Government
Regulation

See Background on Telecommunications Relay Services for a description of how our business is
regulated. Since June 2006, we have been certified by the FCC to offer IP- and video-based forms of relay service and receive reimbursement directly from the federal TRS Fund. Consistent with this certification, to remain compliant we must adhere to
certain technical, operational and performance standards described above. In 2009 we were certified by the FCC to offer caption telephone services (CTS) and receive reimbursement from the federal TRS Fund, although we currently are not
offering CTS.

The network carriers and third party providers we contract with to provide services are subject to regulation
by the FCC and possibly one or more states. Changes in FCC regulations could affect the availability of our services and the network carriers and third party providers willingness or ability to sell to us. We could also be adversely
affected by developments in regulations that govern or may in the future govern the Internet, the allocation of radio frequencies or the placement of cellular towers. Also, changes in these regulations could create uncertainty in the marketplace
that could reduce demand for our services or increase the cost of doing business as a result of costs of litigation or increased service delivery cost or could in some other manner have a material adverse effect on our business, financial condition
or results of operations.

We currently do not collect sales or other taxes with respect to the sale of services or products
in states and countries where we believe we are not required to do so. We do collect sales and other taxes in the state in which we have an office and are required by law to do so. One or more jurisdictions have sought to impose sales or other tax
obligations on companies that engage in online commerce within their jurisdictions. A successful assertion by one or more jurisdictions that we should collect sales or other taxes on our products and services, or remit payment of sales or other
taxes for prior periods, could have a material adverse effect on our business, financial condition or results of operations.

Any new legislation or regulation that may be adopted by the United States Congress to regulate the Internet, or the application of laws
or regulations from jurisdictions whose laws do not currently apply to our business, could have a material adverse effect on our business.



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Employees

As of June 1, 2010, the Company had a total of 428 full-time or full-time equivalent employees. None of our employees is covered by a
collective bargaining agreement. We believe that our relations with our employees are good.

Available Information

All periodic and current reports, registration statements, and other filings that we are required to file with the Securities and Exchange
Commission (SEC), including our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports filed or furnished pursuant to Section 13(a) of the Exchange Act, are available
free of charge from the SECs website (http://www.sec.gov) or public reference room at 101 F Street NE., Washington, DC 20549, or through our internet website at http://www.purple.us. Such documents are available as soon as reasonably
practicable after electronic filing of the material with the SEC. Information on the operation of the SECs public reference room is available by calling the SEC at 1-800-SEC-0300. Copies of these reports (excluding exhibits) may also be
obtained free of charge, upon written request to: Investor Relations, Purple Communications, Inc., 595 Menlo Drive, Rocklin, CA 95765.

Our internet website address is included in this report solely for identification purposes. Our internet website and the information
contained therein or connected thereto are not intended to be incorporated into this Annual Report on Form 10-K.

Item 1A. Risk Factors

The following is a summary of certain risks we face in our business. They are not the only risks we face. Additional risks that we do
not yet know of or that we currently believe are immaterial may also impair our business operations. If any of the events or circumstances described in the following risks actually occur, our business, financial condition or results of operations
could suffer, and the trading price of our common stock could decline. In assessing these risks, investors should also refer to the other information contained or incorporated by reference in our other filings with the Securities and Exchange
Commission.

Risks Particular To Purple Communications

A Declaratory Ruling issued by the Consumer and Governmental Affairs Bureau of the FCC has limited the types of calls for which providers of VRS calls
may be reimbursed which will significantly reduce our revenue.

On February 25, 2010, the Consumer and Governmental
Affairs Bureau of the FCC (the CGB) issued a Declaratory Ruling (the Ruling) which stated that VRS calls made by or to a VRS providers employee, or the employee of a VRS providers subcontractor, are not eligible
for compensation from the TRS Fund on a per-minute basis. Instead, the CGB stated that TRS providers are indirectly compensated for such calls by including the costs of such calls in business expenses reported to the FCC, which the FCC then uses to
calculate rates for qualified TRS minutes. The Ruling also stated that the use of VRS to connect two hearing users or to connect two users who are both outside the United States does not qualify as TRS, and, therefore, are not compensable by the TRS
Fund. We have long believed that certain VRS calls made by or to employees, or employees of our subcontractors, should be compensable based upon our interpretation of the Americans with Disabilities Act and the rules and guidance issued by the FCC.
Nonetheless, in response to the FCCs Ruling, we have restated our financial results for the annual period ended December, 31, 2008 to exclude $10,724,000 of revenue attributable to minutes that are not compensable under the Ruling. Our results
of operations for the annual period ended December 31, 2009 also exclude revenue attributable to such minutes. Revenue for future periods will not include revenue attributable to minutes that are not compensable pursuant to the Ruling, which
will decrease the amount of revenue that we would otherwise have expected to recognize based upon our understanding of compensable minutes under FCC rules and guidance prior to the issuance of the Ruling

We may not be able to satisfy the claims made by the FCC for reimbursement, or such demands for payment may put a significant strain on our capital
resources, which could materially and adversely affect our results of operations and financial condition.

On
February 19, 2010 and February 25, 2010, we received notices of demands for payment (the Demands for Payment) from the FCC of $18.5 million for erroneous receipt of funds from the National Exchange Carriers Association
(NECA), which administers the Federal Interstate Telecommunications Relay Services Fund (the TRS Fund). The Demands for Payment also directed NECA to suspend all further payments to the Company from the TRS Fund. In order to
avoid cessation of operations resulting from the Demands for Payment and suspension of payment from the TRS Fund, we, our lenders and the FCC entered into an interim Standstill Agreement, pursuant to which, among other things, we agreed not to
challenge the FCCs claim for $18.5 million and we agreed to negotiate in good faith to reach a final and binding settlement concerning the FCCs claim for reimbursement within 180 days. We are actively engaged in discussions to resolve
the FCCs claim against us for prior fees paid by the TRS Fund to us that the FCC has considered not compensable. We currently do not have sufficient capital resources to pay the full amount of the FCCs claim. If we are not able to reach
agreement to extend payments to the FCC over a period of time, we may be unable to satisfy the obligation, in which case we may be required to cease operations. Even if we are able to satisfy the obligation, payments to the FCC may significantly
restrain our capital resources and our ability to conduct operations in the ordinary course of business, which could materially and adversely affect our results of operation and financial condition.



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If we are unable to reach settlement with the FCC pursuant to the terms of the interim Standstill
Agreement, the claims for reimbursement made by the FCC and any additional claims that may be made by the FCC would materially and adversely affect our operations.

As part of our interim Standstill Agreement with the FCC, we and the FCC agreed to negotiate in good faith to reach a final and binding
settlement concerning the FCCs claim for reimbursement and the matters that have been the subject of all of the FCCs investigations during the 180-day period following the interim Standstill Agreement, ending on September 4, 2010.
During this period, the FCC has agreed not to withhold payment or cause NECA to withhold payment to us in order to offset the FCCs claim for reimbursement. If we are unable to agree to terms of a settlement with the FCC prior to the end of the
standstill period, the FCC may elect to cause NECA to withhold payments to us as a means of collecting the FCCs claims for reimbursement. Approximately 90% of our revenue is generated from the TRS Fund administered by NECA. If NECA withholds
payment, we will be unable to generate sufficient revenue to continue operations. In addition, failure to reach settlement with the FCC could result in additional claims by the FCC as a result of its investigations, which claims could have a
material adverse effect on our operations.

We face risk related to the pending formal SEC investigation, grand jury investigation FCC
investigation, and a Federal False Claims Act case.

On June 25, 2009, we received a subpoena for documents from the
grand jury for the United States District Court for the District of Columbia and on June 26, 2009, we received subpoenas from the Securities and Exchange Commission (the SEC) for documents and testimony pursuant to a formal order of
investigation. We are in the process of providing documents in response to such subpoenas. In addition, our Chief Executive Officer and Chief Financial Officer have provided testimony to the SEC. We are also subject to subpoenas and an investigation
by the FCC relating to the conduct of our marketing operations, compliance with certain rules, service and other matters. On April 28, 2010, the Civil Division of the Department of Justice (the DOJ) provided to us a copy of a Qui
Tamcomplaint alleging violations of the Federal False Claims Act. The DOJ has not intervened in this case at this time and we are engaged in discussions with the DOJ regarding these claims. We are unable to predict the outcome of these matters,
but we are cooperating with the government agencies involved in these matters. The SEC, grand jury and FCC investigations, as well as the Qui Tam claims, may result in a diversion of managements attention and resources including the
significant costs of document production and legal fees and may contribute to current and future stock price volatility. In addition, in the event we are required to pay any fees, penalties or sanctions associated with these investigations and the
Federal False Claims Act case, it could have a material adverse effect on our results of operations and financial condition.

NECA has
notified TRS providers of new delayed payment terms for reimbursements which will negatively affect our cash flow and liquidity.

Commencing in August 2009, for reimbursements generated from minutes used in July 2009 and thereafter, NECA has implemented new payment
terms for TRS providers that delay the collection by TRS providers of NECA reimbursements up to 20 business days. The delayed payment terms have had a negative affect on our cash flow and liquidity.

The FCC has the ability to suspend the Companys monthly payments from NECA without reasonable notice or ability of the Company to promptly
remedy the suspension.

We are dependent on our monthly NECA payment for nearly 90% of our revenue. The FCC has
demonstrated the ability and willingness to suspend our monthly payments from NECA without reasonable notice or ability to remedy the suspension. Cessation or suspension of our monthly NECA payment puts us in to an unstable and precarious financial
condition which could result in foreclosure, liquidation and/or bankruptcy.

We may need additional funds which, if available, could result
in increased interest expenses or additional dilution to our stockholders. If additional funds are needed and are not available, our business could be negatively impacted.

If we continue to operate unprofitably, if unanticipated contingencies arise, if we do not have sufficient funds to satisfy claims by the
FCC, if we are not able to fund operations with reduced cash flow resulting from the new NECA payment terms or if



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new business opportunities are not presented to us, it will be necessary for us to raise additional capital either through public or private equity or debt financing to primarily finance the
execution of our anticipated strategic initiatives. If our plans or assumptions change or are inaccurate regarding new lines of business within our target market, timeliness and effectiveness of implementation of new services we expect to offer,
and/or weakness or lack of appreciable growth in our core business, we may be required to seek additional capital. In particular, we will require substantial additional funds to continue our operations if pending governmental proceedings are not
settled expeditiously and on favorable terms or pending or planned reimbursement requests to NECA are rejected.

To meet our
additional capital needs, we may seek funds through additional rounds of financing, including private or public equity or debt offerings. We cannot say with any certainty that we will be able to obtain the additional needed funds on reasonable
terms, or at all. The sale of additional equity or convertible debt securities could result in additional dilution to our stockholders. If we issued preferred equity or debt securities, these securities could have rights superior to holders of our
common stock or existing preferred stock, and could contain covenants that will restrict our operations. If additional funds are raised through a bank credit facility or the issuance of debt securities, the holder of such indebtedness would have
rights senior to the rights of equity holders and the terms of such indebtedness could impose restrictions on our operations. If adequate funds are not available in the near term, we could lose our key employees and might have to further delay,
scale back or eliminate one or more of our research and development programs or planned capital expenditures, which would impair our future prospects. In addition, we may be unable to continue our business operations.

These circumstances raise substantial doubt about our ability to continue as a going concern and there can be no assurance that we will
be able to successfully raise capital, reduce expenses, or satisfactorily resolve our governmental investigations or claims for reimbursement by the FCC.

We may not have access to sufficient liquidity in the event holders of our preferred stock elect to redeem their stock.

Holders of our Series A preferred stock may, at any time after January 10, 2013, elect to require us to redeem their Series A
preferred stock. Holders of our Series B preferred stock may, at any time after January 10, 2016, elect to require us to redeem their Series B preferred stock. If such holders elect to force a redemption of their shares, we would be required to
pay cash for such shares in an amount equal to the original issue price of such shares plus all accrued and unpaid dividends on such shares. We cannot be certain that we will be sufficiently liquid to satisfy our potential obligation to redeem our
preferred stock. Even if we had sufficient cash to satisfy our redemption obligations, such a redemption could result in the depletion of our cash, which could reduce our ability to respond to changing economic and business conditions and our
results of operations and financial condition could be negatively impacted.

The holders of our preferred stock are entitled to receive
liquidation payments in preference to the holders of our common stock.

Upon a liquidation, dissolution or winding up of
our affairs, whether voluntary or involuntary, the holders of our outstanding preferred stock are entitled to receive a liquidation payment prior to the payment of any amount with respect to shares of our common stock. The amount of this
preferential liquidation payment per share of preferred stock is: (1) $5.17 per share of Series A preferred stock (as adjusted for stock splits, reverse stock splits, stock dividends and similar transactions with respect to the Series A
preferred stock) plus accrued and unpaid dividends on such share of Series A preferred stock, and (2) $1.50 per share of Series B preferred stock (as adjusted for stock splits, reverse stock splits, stock dividends and similar transactions with
respect to the Series B preferred stock) plus accrued and unpaid dividends on such share of Series B preferred stock. As of December 31, 2009, the aggregate liquidation preference of our outstanding preferred stock was $51,858. Because of the
liquidation preference to which the holders of shares of the preferred stock are entitled, the amount available to be distributed to the holders of shares of our common stock upon a liquidation, dissolution or winding up of our affairs could be
substantially limited or reduced.

As described under Item 1. Business of the Company, NECA could decrease its reimbursement
rates in the future, which could have a material adverse effect on our operations.

As a provider of relay services, we
are reimbursed monthly from the federal TRS fund for each IP relay and VRS conversation minutes. The current IP relay rate is currently $1.287 per minute, and although the IP relay rate has been established for three yearsthrough the 2009-2010
reimbursement yearit is subject to an annual 0.5% reduction (among other fluctuating adjustments that may or may not raise the rates). The reimbursement rate for VRS, which currently is $6.7025 per minute for the first 50,000 monthly minutes,
$6.4352 per minute for monthly minutes between 50,001 and 500,000, and $6.2372 per minute for monthly minutes above 500,000, has also been established (subject to an annual 0.5% reduction) for a three-year period ending in the 2009-2010
reimbursement year. Although these three-year reimbursement rate plans provide increased rate stability from year to year, unanticipated changes to these rates by the FCC or decreases in future three-year reimbursement rates could materially
adversely affect our revenues, and we cannot assure you that the FCC, under a new administration, or otherwise, will not introduce a change or decrease to the reimbursement rates prior to contemplated end of the current rate plan ending 2010.



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We have incurred a significant amount of indebtedness that could adversely affect our operations and
financial results and impact our ability to satisfy our obligations.

We had approximately $72 million of indebtedness as
of December 31, 2009. We have a term loan from Churchill Financial LLC as administrative agent and Cerebus/Ableco, as collateral agent, for $36 million and a revolving line of credit with Churchill for up to $8 million, of which there was $5
million in availability as of December 31, 2009. The maturity date of the term loan is January 10, 2014, and the maturity date for revolving loans made from time to time is January 10, 2013. We also have a subordinated (or second
lien) loan from Clearlake, as administrative agent, and Reservoir Capital as collateral agent, for $32 million, with a maturity date of January 10, 2015.

Our indebtedness could have the effect of, among other things, increasing our exposure to general adverse economic and industry
conditions, limiting our flexibility in planning for, or reacting to, changes in our business and industry, and limiting our ability to borrow additional funds. If we are unable to satisfy our obligations at maturity, extend the maturity dates of
our credit agreements or refinance our indebtedness at maturity, we may be required to raise capital through the sale of equity securities or sell some of our assets. We may be unable to refinance our indebtedness when it becomes due or raise equity
capital on favorable terms, or at all. In addition, if we have to sell some of our assets to satisfy indebtedness, the timing of such sales may not enable us to maximize the value of such assets. The failure to refinance, raise capital or sell
assets, if required, sufficient to meet our debt obligations as they become due would have a material adverse effect on our results of operation and financial condition.

Failure to satisfy covenants under our credit agreements could accelerate our obligations under such credit agreements, which would result in a
material adverse effect on our financial condition.

Our credit agreements with first and second lien lenders contain
financial and other covenants that we must satisfy. Our ability to continue to borrow under our revolving line of credit depends upon our ability to comply with those covenants. Financial covenants in the credit agreements include, among others,
limits on maximum consolidated leverage, maximum amounts of capital expenditures, minimum amount of net revenue, and having minimum reserves on our books. If we fail to satisfy any of our covenants, the lender may elect to accelerate our payment
obligations under the credit agreement. In addition, failure to satisfy any of the covenants or to otherwise default under either of the credit agreements would also cause a default under our other credit agreement. We may be unable to satisfy our
debt obligations if the amounts due under the credit agreements are accelerated due to an event of default and such an acceleration event would result in a material adverse effect on our financial condition. We are currently in default under our
credit agreements as a result of the demands for payment made by the FCC and the related governmental investigations. Concurrent with entering into the Standstill Agreement with our lenders and the FCC, our lenders agreed to forbear from exercising
any rights or remedies under the credit agreements arising under such defaults until expiration of the standstill period under the Standstill Agreement, or September 4, 2010. If we are unable to resolve all matters relating to the demands for
payment by the FCC within the standstill period, we will continue to be in default under our credit agreements and our lenders may exercise all rights and remedies available to them under the credit agreements, including accelerated the due date of
all indebtedness.

We cannot be certain of the availability of credit under our revolving credit facility.

Although we have a revolving line of credit for an amount up to $8 million, our ability to access that line of credit may be negatively
impacted if the first lien lender suffers liquidity issues. In such an event, we may not be able to draw on all, or a substantial portion, of the available funds under our revolving line of credit. If we are unable to borrow the full amount of
available credit under the revolving line of credit agreement or are unable to obtain future financing or to refinance our existing credit facilities, our ability to respond to changing economic and business conditions and our results of operations
and financial condition could be negatively impacted.

We face significant competition which may negatively impact usage of our services or
cause us to lose business opportunities.

The market for our services is increasingly competitive. The widespread adoption
of industry standards may make it easier for new market entrants and existing competitors to introduce services that compete against ours. Our competitors may use the same products and services in competition with us. With time and capital, it would
be possible for competitors to replicate our services. We compete primarily on the basis of the functionality, breadth, quality and price of our services. Our current and potential competitors include relay providers such as Sorenson, CSDVRS, Snap,
Hamilton and Viable.

Sorenson has substantially greater financial, technical, marketing and distribution resources than we
do, and benefits from holding a substantial majority of the VRS market share, estimated at 75% of the VRS market. Additionally, Sorenson has greater name recognition and more established relationships with our target customers. Sorenson also
controls an estimated 75% of the end-point video phones distributed in the consumer market which provides them a significant competitive advantage over other relay providers.



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If we cannot attract and retain interpreters, our ability to provide VRS could be adversely affected.

The success of our VRS business depends on the availability of highly specialized interpreters. To the extent we are not
able to attract and retain these interpreters, our ability to provide VRS, and community interpreting, could be adversely affected.

We
have historically incurred losses and these losses will continue in the foreseeable future.

We have never earned a profit.
We had net losses applicable to common stockholders of $132.3 million, $19.0 million and $3.8 million for the years ended December 31, 2009, 2008 and 2007, respectively. While we believe the acquisition of Verizons TRS division, HOVRS and
SLA and VLI will enable us to achieve scale in IP relay, VRS and community interpreting in a quicker-to-market and more cost effective manner than would be the case to grow these businesses organically, we can give no assurance that we will attain
the type of revenue enhancements and cost savings necessary to achieve or sustain our revenue or profit goals.

Failure to achieve or
sustain our revenue or profit goals would adversely affect our results of operations.

Our ability to achieve or sustain
our revenue and profit goals depends on the factors specified elsewhere in Risk Factors as well as on a number of factors outside of our control, including the extent to which:



| |  |  | our competitors announce and develop or, to the extent permitted by applicable regulations, lower the prices of, competing services; and
| | - |  | ----------------------------------------------------------------------------------------------------------------------------------------



| |  |  | The Federal Communications Commission materially reduces the per-minute reimbursement rates for relay services.
| | - |  | ---------------------------------------------------------------------------------------------------------------

As a result, we may not be able to increase revenue or achieve profitability on a quarterly or annual basis.

We may be unable to execute our business strategy.

Our business strategy is centered on the pursuit of certain priorities, centered on the offering of services to deaf or hard of hearing
customers. These priorities and the principal risks associated with each priority include:



| |  |  | Development and marketing of new communications services and products, including branded Internet Protocol and Video Relay Services and related
hardware. To remain competitive in our primary marketing areas, we must continue to offer innovative products and services. We will be limited in the extent to which we can focus upon technological development by capital constraints, by the time
that it takes to commercialize product and service concepts and by the steps that may be taken by our competitors. In our rapidly changing environment, developments that appear to present significant advantages may become more broadly available or
surpassed before we are able to benefit from our development efforts. In recent years, our shortage of liquidity has required us to reduce the amount of resources devoted to marketing.
| | - |  | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------



| |  |  | Providing superior customer experience using in-house and outsourced support functions. Our business model will be materially adversely affected
if we are unable to offer a superior relay service user experience and customer support to the users of our relay services with high quality transmissions and highly competent communications assistants handling their calls. To the extent we rely on
third party technologies and interpreters, the user experience with our services is highly dependent on their respective performance. In the past, capital constraints have limited our customer support functions.
| | - |  | -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

If we do not respond effectively to these risks, our business could be significantly and adversely affected.

We may acquire or make investments in companies or technologies that could cause loss of value to our stockholders and disruption of our business.

Subject to our capital constraints, we intend to continue to explore opportunities to acquire companies or technologies in
the future, principally as enhancements to our offerings of products and services to our deaf and hard of hearing customers. Entering into an acquisition entails many risks, any of which could adversely affect our business, including:



| |  |  | failure to integrate the acquired assets and/or companies with our current business;
| | - |  | ------------------------------------------------------------------------------------



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| |  |  | the price we pay may exceed the value we eventually realize;
| | - |  | ------------------------------------------------------------



| |  |  | loss of share value to our existing stockholders as a result of issuing equity securities as part or all of the purchase price;
| | - |  | -------------------------------------------------------------------------------------------------------------------------------



| |  |  | potential loss of key employees from either our current business or the acquired business;
| | - |  | ------------------------------------------------------------------------------------------



| |  |  | entering into markets in which we have little or no prior experience;
| | - |  | ---------------------------------------------------------------------



| |  |  | diversion of managements attention from other business concerns;
| | - |  | -----------------------------------------------------------------



| |  |  | assumption of unanticipated liabilities related to the acquired assets; and
| | - |  | ---------------------------------------------------------------------------



| |  |  | the business or technologies we acquire or in which we invest may have limited operating histories, may require substantial working capital, and may be
subject to many of the same risks we are.
| | - |  | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

We have limited resources and we may be unable to support effectively our
operations.

We must continue to develop and expand our systems and operations in order to remain competitive. Our need to
continually innovate has placed, and we expect it to continue to place, significant strain on our managerial, operational and financial resources. We may be unable to develop and expand our systems and operations or implement our business plan for
one or more of the following reasons:



| |  |  | we may not be able to retain at reasonable compensation rates qualified engineers and other employees necessary to expand our capacity on a timely
basis;
| | - |  | ---------------------------------------------------------------------------------------------------------------------------------------------------------



| |  |  | we may not be able to dedicate the capital necessary to effectively develop and expand our systems and operations; and
| | - |  | ----------------------------------------------------------------------------------------------------------------------



| |  |  | we may not be able to expand our customer service, billing and other related support systems.
| | - |  | ---------------------------------------------------------------------------------------------

Additionally, during 2009 and the first quarter of 2010, we have eliminated over 300 employee and sub contractor positions, further
straining our remaining managerial and human capital resources. If we cannot manage our operations effectively, our business and operating results will suffer. Additionally, any failure on our part to develop and maintain our services if we
experience rapid growth could significantly adversely affect our reputation and brand name which could reduce demand for our services and adversely affect our business, financial condition and operating results.

Our business prospects depend in part on our ability to maintain and improve our services as well as to develop new products and services.

We believe that our business prospects depend in part on our ability to maintain and improve our current services and to
develop new products and services. Our products and services will have to achieve market acceptance, maintain technological competitiveness and meet an expanding range of customer requirements. As a result of the complexities inherent in our product
and service offerings, major new product and services and product and service enhancements require long development and testing periods. We may experience difficulties that could delay or prevent the successful development, introduction or marketing
of new products and services and product and service enhancements. Additionally, our new products and services and product and service enhancements may not achieve market acceptance.

If we do not respond effectively and on a timely basis to rapid technological change, our business could suffer.

The communications industry is characterized by rapidly changing technologies, industry standards, customer needs and competition, as well
as by frequent new product and service introductions. We must respond to technological changes affecting both our customers and suppliers. We may not be successful in developing and marketing, on a timely and cost-effective basis, new services that
respond to technological changes, evolving industry standards or changing customer requirements. Our success will depend, in part, on our ability to accomplish all of the following in a timely and cost-effective manner:



| |  |  | effectively use and integrate new technologies;
| | - |  | -----------------------------------------------



| |  |  | continue to develop our technical expertise;
| | - |  | --------------------------------------------



| |  |  | enhance our engineering and system design capabilities;
| | - |  | -------------------------------------------------------



| |  |  | develop applications for new networks and services;
| | - |  | ---------------------------------------------------



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| |  |  | develop services that meet changing customer needs;
| | - |  | ---------------------------------------------------



| |  |  | influence and respond to emerging industry standards and other changes; and
| | - |  | ---------------------------------------------------------------------------



| |  |  | advertise and market our services.
| | - |  | ----------------------------------

We depend upon carriers networks. If we do not have continued access to sufficient capacity on reliable networks, our business will suffer.

Our success partly depends on our ability to buy sufficient capacity on or offer our services over the networks of carriers
and on the reliability and security of their systems. We depend on these companies to provide uninterrupted and bug free service and would be adversely affected if they failed to provide the required capacity or needed level of service.
In addition, although we have some forward price protection in our existing agreements with certain carriers, we could be adversely affected if carriers were to increase the prices of their services significantly.

We depend on retaining key personnel. The loss of our key employees and the inability to recruit talented new personnel could materially adversely
affect our business.

Due to the technical nature of our services and the dynamic market in which we compete, our
performance depends on retaining and hiring certain key employees, including technically proficient personnel. Competitors and others have recruited our employees in recent years as we have found it necessary to implement cost controls that have
reduced the attractiveness of employment with us. An important part of our compensation to our key employees has historically been in the form of stock option and/or restricted stock grants. The uncertainty associated with our stock price and our
voluntary delisting from NASDAQ and deregistration may make it difficult for us to attract and retain qualified personnel.

Systems
failures could harm our business by injuring our reputation or causing relay service users to use competitors services or lead to claims of liability for unsecured transmission of data.

Our existing network services are dependent on near immediate, continuous feeds from various sources. The ability of our users to quickly
access data requires timely and uninterrupted connections with our network carriers. Any significant disruption from our backup landline feeds could result in delays in our subscribers ability to receive such information. In addition, our
systems could be disrupted by unauthorized access, computer viruses and other accidental or intentional actions. A significant barrier to the growth of electronic commerce has been the need for secure and reliable transmission of confidential
information. We may incur significant costs to protect against the threat of security breaches or to alleviate problems caused by such breaches. If a third party were able to misappropriate our users personal or proprietary information or
credit card information, we could be subject to claims, litigation or other potential liabilities that could materially adversely impact our business. There can be no assurance that our systems will operate appropriately if we experience a hardware
or software failure. A failure in our systems could cause delays in transmitting data and, as a result, we may lose customers or face litigation that could materially adversely affect our business.

An interruption in the supply of products and services that we obtain from third parties could cause a decline in sales of our services.

In designing, developing and supporting our services, we rely on carriers, mobile device manufacturers, content providers
and software providers. These suppliers may experience difficulty in supplying us products or services sufficient to meet our needs or they may terminate or fail to renew contracts for supplying us these products or services on terms we find
acceptable. Any significant interruption in the supply of any of these products or services could cause a decline in sales of our services, unless and until we are able to replace the functionality provided by these products and services. We also
depend on third parties to deliver and support reliable products, enhance their current products, develop new products on a timely and cost-effective basis and respond to emerging industry standards and other technological changes.

Our intellectual property rights may not be adequately protected under the current state of the law.

We rely primarily on trade secret laws, copyright law, trademark law, unfair competition law and confidentiality agreements to protect our
intellectual property. To the extent that our technology is not adequately protected by intellectual property law, other companies could develop and market similar products or services which could materially adversely affect our business.

We may be sued by third parties for infringement of their proprietary rights and we may incur defense costs and possibly royalty
obligations or lose the right to use technology important to our business.

The telecommunications and software industries
are characterized by protection and vigorous enforcement of applicable intellectual property rights. As the number of participants in our market increases, the possibility of an intellectual property claim against us increases. Any intellectual
property claims, with or without merit, could be time consuming and expensive to litigate or settle and could divert management attention from administering our business. A third party asserting infringement claims against us or our customers with
respect to our current or future products may materially adversely affect us by, for example, causing us to enter into costly royalty arrangements or forcing us to incur settlement or litigation costs.



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We may be subject to liability for transmitting certain information, and our insurance coverage may be
inadequate to protect us from this liability.

We may be subject to claims relating to information transmitted over systems
we develop or operate. These claims could take the form of lawsuits for defamation, negligence, copyright or trademark infringement or other actions based on the nature and content of the materials. Although we carry general liability insurance, our
insurance may not cover potential claims of this type or may not be adequate to cover all costs incurred in defense of potential claims or to indemnify us for all liability that may be imposed.

Our quarterly operating results are subject to significant fluctuations and, as a result, period-to-period comparisons of our results of operations
are not necessarily meaningful.

Our quarterly operating results may fluctuate significantly in the future as a result of a
variety of factors. These factors include:



| |  |  | the demand for and market acceptance of our services;
| | - |  | -----------------------------------------------------



| |  |  | downward price adjustments by our competitors on services they offer that are similar to ours;
| | - |  | ----------------------------------------------------------------------------------------------



| |  |  | changes in the mix of services sold by our competitors;
| | - |  | -------------------------------------------------------



| |  |  | technical difficulties or network downtime;
| | - |  | -------------------------------------------



| |  |  | the ability to meet any increased technological demands of our customers; and
| | - |  | -----------------------------------------------------------------------------



| |  |  | economic conditions specific to our industry.
| | - |  | ---------------------------------------------

Therefore, our operating results for any particular quarter may differ materially from our expectations or those of security analysts and
may not be indicative of future operating results. The failure to meet expectations may cause the price of our common stock to decline.

If
we fail to manage growth effectively, our business could be disrupted which could harm our operating results.

If we are
successful in implementing our business plan and experience growth in our business, it will be necessary for us to expand our workforce and to train, motivate and manage additional employees and/or contractors as the need for additional personnel
arises. Our personnel, systems, procedures and controls may not be adequate to support our future operations. Any failure to effectively manage future growth could have a material adverse effect on our business.

We are vulnerable to circumstances outside of our control which could seriously disrupt our business.

Our software, as well as any ancillary hardware, is vulnerable to damage or interruption from:



| |  |  | fire, flood, and other natural disasters;
| | - |  | -----------------------------------------



| |  |  | power loss, computer systems failures, Internet and telecommunications or data network failure, operator negligence, improper operation by or
supervision of employees, physical and electronic loss of data or security breaches, misappropriation, and similar events; and
| | - |  | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------



| |  |  | computer viruses.
| | - |  | -----------------

Any disruption in the operation of our software, the loss of employees knowledgeable about such software, or our failure to continue to
effectively modify and upgrade such software could interrupt our operations or interfere with our ability to provide service to our customers, which could result in reduced sales and affect our operations and financial performance.

Failure to maintain effective internal control over financial reporting could adversely affect our business and the market price of our common stock.

Pursuant to the rules adopted by the SEC under the Sarbanes-Oxley Act of 2002, we are required to assess the effectiveness
of our internal control over financial reporting and provide a management report on our internal control over financial reporting in all annual reports. This report contains, among other things, a statement as to whether or not our internal control
over financial reporting is effective and the disclosure of any material weaknesses in our internal control over financial reporting identified by management.



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The Committee of Sponsoring Organizations of the Treadway Commission (COSO) provides a
framework for companies to assess and improve their internal control systems. Auditing Standard No. 5 issued by the Public Company Accounting Oversight Board provides the professional standards and related performance guidance for auditors to
report on managements assessment of the effectiveness of internal control over financial reporting. Managements assessment of internal control over financial reporting requires management to make subjective judgments and some of the
judgments will be in areas that may be open to interpretation. Therefore, managements report on our internal control over financial reporting may be difficult to prepare, and our auditors may not agree with managements assessment.

If we identify one or more material weaknesses in our internal control over financial reporting, management will not be able
to assert its internal control over financial reporting is effective. If we are unable to assert that our internal control over financial reporting is effective, or if our auditors are unable to attest, if requested, that managements report is
fairly stated or they our auditors are unable to express an opinion on the effectiveness of our internal control, we could lose investor confidence in the accuracy and completeness of our financial reports, which would have an adverse effect on our
business and the market price of our common stock.

Risks Particular To Our Industry

The market for our services is new and highly uncertain.

The market for communications services serving deaf and hard-of-hearing persons has grown rapidly in recent years and the number and
variety of competitive services is significant. Maintaining FCC certification has a material impact on our financial results. Current barriers to market acceptance of these services include cost, reliability, functionality and ease of use. Based on
these factors and competitive aspects of the market, we cannot be certain of initial or continuing market acceptance of our services. If the market for our services does not grow or grows slower than we currently anticipate, our business, financial
condition and operating results could be materially adversely affected.

Laws and regulations that impact our industry could materially
adversely affect our business.

As described elsewhere in Risk Factors, aspects of our relay business are
subject to direct regulation and decisions by the FCC which could materially adversely affect our business. In addition, the carriers who supply us with network access are subject to regulation by the FCC and regulations that affect them could
materially adversely affect our business. Our business could suffer significantly depending on the extent to which our activities or those of our customers or suppliers are regulated.

In particular, the Declaratory Ruling of the Consumer and Governmental Affairs Bureau of the FCC issued on February 25, 2010,
provides that VRS calls made by or to a VRS providers employee, or the employee of a providers subcontractor, are not eligible for compensation from the TRS Fund. This Declaratory Ruling will reduce our revenues in the future and has
resulted in a restatement of our 2008 revenues by approximately $10.7 million.

In addition, the FCC issued an order requiring
relay service providers to provide appropriate call routing for emergency calls (E911), although we have taken significant efforts to comply with the elements of the E911 order and believe that we are within compliance, if the FCC
determines that we have not fully complied with the order and if we are thereafter unable to comply with further requests by the FCC, we may be subject to materially adverse FCC action. Further, the FCCs rules and regulations may restrict our
ability to market our services or to contact our customers, which could materially adversely affect our revenues.

Additionally, we are currently undergoing a regulatory investigation by the FCC, as well as the SEC and the grand jury, and we are aware
of a Federal False Claims Act complaint by the DOJ. We entered into an interim Standstill Agreement with the FCC on March 8, 2010, pursuant to which we have acknowledged the FCCs claim against us for reimbursement of previously
distributed funds in the amount of approximately $18.5 million and have agreed to negotiate with the FCC to resolve all other matters relating to the FCC investigation. Notwithstanding our intention to resolve all governmental investigations during
the standstill period under the interim Standstill Agreement, such investigations and suits could result in restrictions on our ability to participate in the reimbursement program through the TRS Fund and result in additional financial penalties. We
have expended significant financial resources in connection with these governmental investigations and may be forced to spend additional amounts on compliance with any orders that are the result of such matters. The imposition of fines, restrictions
on our ability to participate in reimbursement programs or the creation of compliance programs necessary to satisfy the FCC could have a material adverse effect on our results of operations.

We currently do not collect sales or other taxes with respect to the sale of services or products in states and countries where we believe we are not
required to do so.

We do collect sales and other taxes in the state in which we have an office and may be required by law
to do so. One or more jurisdictions have sought to impose sales other tax obligations on companies that engage in online commerce within their jurisdictions. A successful assertion by one or more jurisdictions that we should collect sales or other
taxes on our products and services, or remit payment of sales and other taxes for prior periods, could have a material adverse effect on our business, financial condition or results of operations.



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Any new legislation or regulation that may be adopted by the United States Congress to
regulate the Internet, or the application of laws or regulations from jurisdictions whose laws do not currently apply to our business, could have a material adverse effect on our business.

The steps taken by us to protect our intellectual property may not prove sufficient to prevent misappropriation of our technology or to deter
independent third party development of similar technologies. In addition, the laws of certain foreign countries may not protect our technologies or intellectual property rights to the same extent as do the laws of the United States. We also rely on
certain technologies that we license from third parties and these third party technologies may not continue to be available to us on commercially attractive terms.

The loss of the ability to use certain technology or intellectual property could require us to obtain the rights to use substitute
technology, which could be more expense or offer lower quality or performance, and therefore have a material adverse effect on our business, financial condition or results of operations. Third parties could claim infringement by us with respect to
current or future technology. We expect that we and other participants in our markets will be increasingly subject to infringement claims as the number of services and competitors in our industry segment grows. Any such claim, whether meritorious or
not, could be time consuming, result in costly litigation, cause service or installation interruptions or require us to enter into royalty or licensing agreements. Such royalty or licensing agreements might not be available on terms acceptable to us
or at all. As a result, any such claim could have a material adverse effect on our business, financial condition or results of operations.

Risks Particular to Stock Price

We no longer intend to file reports with the Securities and Exchange Commission, which will reduce the amount of publicly available information about
us and negatively affect the liquidity of our common stock.

We filed a notice of termination of registration under
Section 12(g) of the Securities Exchange Act of 1934, as amended (the Exchange Act), on March 31, 2010. As a result, our obligations to file reports under Section 12(g) of the Exchange Act with the Securities and Exchange
Commission were suspended on such date and will terminate on June 29, 2010. We may be required to file reports with the Securities and Exchange Commission in the future under Section 15(d) of the Exchange Act, but we currently have no
intention of filing any reports with the Securities and Exchange Commission in the future. In absence of filings with the Securities and Exchange Commission, there may be limited publicly available information available about us, which will likely
reduce the liquidity of our common stock and increase the risks of engaging in transactions in our common stock. In addition, as a result of no longer being registered under Section 12(g) of the Exchange Act, we will be unable to raise capital
through public offerings of our securities without additional filings.

Our common stock is traded on the OTC Markets pink
sheets, which has reduced the liquidity of our common stock and could cause our stock price to decrease and adversely affect our ability to raise capital in the future.

Effective November 27, 2009, we voluntarily delisted our common stock from The NASDAQ Capital Market. Currently, quotations for sales
of our common are published by the OTC Markets pink sheets. As a result of delisting from NASDAQ, our common stock may be subject to the so-called penny stock rules. The SEC has adopted regulations that define a penny
stock to be any equity security that has a market price per share of less than $5.00, subject to certain exceptions, such as any securities listed on a national securities exchange. For any transaction involving a penny stock,
unless exempt, the rules impose additional sales practice requirements on broker-dealers, subject to certain exceptions. If our common stock is determined to be a penny stock, a broker-dealer may find it more difficult to trade our
common stock and an investor may find it more difficult to acquire or dispose of our common stock on the secondary market. In the event that we decide to re-apply for listing our common stock on any exchange, there are several requirements that we
must satisfy. We may not comply with all of these listing requirements, which would prevent the listing of our securities. The lack of a listing on an exchange adversely affects the liquidity and the price of our securities and could have a
long-term adverse impact on our ability to raise future capital through a sale of shares of our securities.

Our stock price, like that of
many technology companies, has been and may continue to be volatile.

We expect that the market price of our common stock
will fluctuate as a result of variations in our quarterly operating results and other factors beyond our control. These fluctuations may be exaggerated if the trading volume of our common stock is low. In addition, due to the technology-intensive
and emerging nature of our business, the market price of our common stock may rise and fall in response to a variety of factors, including:



| |  |  | announcements of technological or competitive developments;
| | - |  | -----------------------------------------------------------



| |  |  | acquisitions or strategic alliances by us or our competitors;
| | - |  | -------------------------------------------------------------



| |  |  | the gain or loss of a significant customer or order;
| | - |  | ----------------------------------------------------



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| |  |  | changes in estimates of our financial performance or changes in recommendations by securities analysts regarding us or our industry; or
| | - |  | ---------------------------------------------------------------------------------------------------------------------------------------



| |  |  | general market or economic conditions.
| | - |  | --------------------------------------

This risk may be heightened because our industry is new and evolving, characterized by rapid technological change and susceptible to the
introduction of new competing technologies or competitors. In addition, the deregistration of our common stock under the Exchange Act and the trading of our common stock on the OTC Markets pink sheets may exacerbate the volatility of our
common stock.

In addition, equity securities of many technology companies have experienced significant price and volume
fluctuations. These price and volume fluctuations often have been unrelated to the operating performance of the affected companies. Volatility in the market price of our common stock could result in securities class action litigation. This type of
litigation, regardless of the outcome, could result in substantial costs and a diversion of managements attention and resources.

As mentioned elsewhere under Risk Factors, there has been increased volatility in the capital markets and a reduction in the
liquidity of our common stock, and we cannot predict the effect such volatility or reduced liquidity, if it continues or increases, will have on our stock price.

Ownership of our common stock is concentrated in a few holders who are in a position to control substantially all significant corporate transactions
we may consider.

As a result of the acquisitions of Verizons TRS division and HOVRS, and our recent financings,
control of our capital stock is concentrated in Clearlake Capital Group, L.P. and its affiliates, who own in the aggregate, assuming all of the Companys outstanding Series A and B Preferred Stock is converted into common stock as of
June 9, 2010, approximately 94% of our outstanding shares of common stock. As a result of their stock ownership, these stockholders are in a position to control substantially all significant corporate transactions we may consider in the future.

Shares of our preferred stock are subject to anti-dilution rights that could increase the concentration of the ownership of our common
stock.

Pursuant to our certificate of incorporation, our preferred stock has certain anti-dilution protections. Pursuant
to these protections, the number of shares of common stock that the preferred stock may convert into will increase in the event that we issue stock at a price lower than the original issuance price (calculated on as-converted to common stock basis)
of such preferred stock in certain circumstances. In particular, the conversion price of shares of our Series B preferred stock will be adjusted to a price equal to the per share consideration received if the consideration received is below the then
applicable conversion price. If the number of shares of common stock into which our preferred stock may convert increases, the holders of the preferred stock will control an increased percentage of our voting stock and will be in an even greater
position to control significant corporate actions.

Our ability to issue additional shares of preferred stock and common stock in the
future may be construed as having an anti-takeover effect.

The issuance in the future of additional authorized shares of
preferred stock or common stock, which our restated certificate of incorporation permits us to do, may have the effect of diluting the earnings per share and book value per share, as well as the stock ownership and voting rights, of the currently
outstanding shares of our common stock. In addition, the existence of authorized, but unissued, shares of our preferred stock and common stock may be construed as having an anti-takeover effect. We could, subject to the boards fiduciary duties
and applicable law, issue such authorized shares to purchasers who might oppose a hostile takeover bid. Such a use of these additional authorized shares could render more difficult, or discourage, an attempt to acquire control of us through a
transaction opposed by the board.

We do not intend to pay dividends on our common stock.

We have never paid or declared any cash dividends on our common stock or other securities and intend to retain any future earnings to
finance the development and expansion of our business. We do not anticipate paying any cash dividends on our common stock in the foreseeable future. Unless we pay dividends, our stockholders will not be able to receive a return on their shares
unless they sell them. Holders of our Series A and Series B Preferred Stock receive cumulative dividends. To the extent that such dividends are not paid in cash to the holders of Series A and Series B Preferred Stock, further dilution may occur to
our holders of common stock upon the conversion of the accrued and unpaid dividends into shares of common stock.

Item 1B. Unresolved Staff Comments

Not applicable.



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Item 2. Properties.

We own no real property. Our properties consist of leased facilities for operational call centers, sales and marketing, research and
development, administrative, customer service and technical support personnel. Our corporate headquarters is located in Rocklin, California, and is subject to a lease through January 31, 2011. Our remaining leased facilities are occupied under
leases that expire at various times through 2015. We believe that our current facilities or other readily available facilities are adequate to support our existing operations.

Item 3. Legal Proceedings.

Employee and Related Matters

On November 22, 2009, we received correspondence from counsel for former employee James Metzger (Metzger) directing the
preservation of evidence and enclosing a proposed complaint for wrongful discharge. On November 23, 2009, we received a settlement demand from Metzgers attorney, and when we declined to respond, Metzger served us with a complaint on
December 16, 2010. On January 13, 2010, Metzger served us with a first amended complaint, which seeks damages in connection with causes of action for both statutory wrongful discharge pursuant to California Labor Code Section 1102.5
and wrongful discharge in violation of public policy. We are currently engaged in discovery in this matter and mediation is scheduled for August 2010.

On December 8, 2009, Edmond Routhier, who was previously CEO of HOVRS and then our President, and Caymus Investment Group, LLC,
filed a first amended complaint for breach of contract, negligent misrepresentation, breach of fiduciary duty, fraud and negligence against JMP Securities, LLC, Orrick, Herrington & Sutcliffe, LLP, Jeannie Shin and Does 1-10 in the
California Superior Court for the County of San Francisco. JMP Securities has written to us to request that we agree to indemnify JMP Securities in connection with JMP Securities defense of Mr. Routhiers claims against JMP
Securities, citing the terms of the July 27, 2007 Agreement between JMP and HOVRS. We have notified Mr. Routhier of JMP Securities claim, as well as our position that JMP Securities is a Released Party under the terms of
Mr. Routhiers Separation Agreement with the Company. Given the infancy of the dispute, we can make no determination as to whether it will result in any adverse effect.

Governmental Investigations

In August 2007, January 2008 and April 2009, we received subpoenas from the Federal Communications Commission (the FCC)
relating to a number of areas. The 2007 subpoena focused on documents concerning the legal structure of HOVRS, its eligibility to receive payments from the TRS Fund and the HOVRS programs designed to attract new customers. The 2008 subpoena
requested documents concerning certain marking programs. The 2009 subpoena covered a broad array of topics, including matters such as marketing efforts, third party marketing programs, international calls, conference calls and surveys. We have also
received numerous letters of inquiry from the FCC concerning similar subject matters. We understand that these investigations are intended to obtain information about our practices, and include, without limitation, investigation of compliance with,
and possible violations of, the Communications Act of 1934 rules promulgated by the FCC. We have responded to the various requests made by the FCC and we are fully cooperating with the FCC in this matter.

On June 25, 2009, we received a subpoena for documents from the grand jury for the United States District Court for the District of
Columbia. We believe that other companies within our TRS industry are subject to similar investigations. We have provided significant documents in response to the subpoena and we understand that these investigations are intended to investigate,
among other things, billing practices as they relate to the TRS fund. We are unable to predict the outcome of this investigation, but we are fully cooperating with the government in this matter.

On June 26, 2009, we received subpoenas from the Securities and Exchange Commission (the SEC) for documents and
testimony pursuant to a formal order of investigation into the Company. We have provided significant documents, and continue to provide final documents, to the SEC in response to the subpoena. In addition, our Chief Executive Officer and Chief
Financial Officer have provided testimony. The Company understands that these investigations are intended to investigate, among other things, billing practices as they relate to the TRS fund. We are unable to predict the outcome of this
investigation, but we are fully cooperating with the SEC.

On February 19, 2010, subsequent to the filing of the
Companys Form 10-Q for the period ended September 30, 2009, the Company received a notice of a demand for payment for erroneous receipt of funds from the National Exchange Carriers Association, or NECA, which administers TRS Fund
(the First Notice). Pursuant to the First Notice, the FCC stated that it has determined that the Company has received one or more erroneous overpayments from NECA relating to international-to-international calls that the FCC now contends
are not compensable as TRS calls during the period from July 2008 to July 2009. The stated amount of such overpayments is $1.7 million, which amount is due and payable to the FCC as of the date of the First Notice.



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On February 25, 2010, the Company received a second notice of a demand for payment for
erroneous receipt of funds from NECA (the Second Notice). The Second Notice was issued concurrently with the Declaratory Ruling discussed in Item 8.01 below. Pursuant to the Second Notice, the FCC stated that it has determined that
the Company has received one or more erroneous overpayments from NECA relating to VRS and IP Relay calls made by or to a Company employee, or one of the Companys subcontractors, during the period from January 2008 to November 2009. The stated
amount of such overpayments is $16.7 million, which amount is due and payable to the FCC as of the date of the Second Notice.

In addition, the First Notice stated that the FCC directed NECA to suspend payment for December 2009, which the Company had anticipated
receiving on February 19, 2010. In the Second Notice, the FCC further directed NECA to suspend all further payments to the Company. The Companys primary source of revenue, and its ability to continue operations, is dependant upon payments
from NECA for TRS minutes. Approximately 90% of all of the Companys revenue is generated from TRS minutes paid by the TRS Fund administered by NECA.

On March 8, 2010, the Company, its lenders and the FCC entered into a Standstill Agreement, pursuant to which (i) the FCC has caused NECA
to pay to the Company $3,800 for minutes submitted to NECA by the Company for the month of December, (ii) the Company has acknowledged and agreed not to challenge the FCCs claim for $18,459, (iii) the FCC and the Company have agreed to
negotiate in good faith to reach a final and binding settlement concerning the (a) the FCCs claim for reimbursement for $18,459 and (b) the matters that have been the subject of the FCCs investigations, contemplated at no more than
$1,500 (for a total of approximately $20,000), during the 180-day period following the signing of the standstill Agreement which ends on September 4, 2010 (the Standstill Period), and (iv) the FCC has agreed not to withhold payment or
cause NECA to withhold payment to offset the FCCs claim for reimbursement during the Standstill Period. During the Standstill Period, the Company will continue to operate its business in the ordinary course to ensure its customers receive
services consistent with past practices, except as may be limited by the Declaratory Ruling issued by the Consumer and Governmental Affairs Bureau of the FCC on February 25, 2010. The Company intends to continue negotiations with the FCC pursuant to
the terms of the Standstill Agreement; however, there can be no assurances that the Company will reach a satisfactory agreement with the FCC. Failure to reach agreement with the FCC would have a material adverse effect on the Companys
financial condition and results of operations.

On March 10, 2010, the Company received a subpoena from the FCC Office of the
Inspector General (OIG) regarding a Federal investigation. The OIG requested documents and records that the Company provided to NECA for the TRS Fund review process for the year 2010-2011, for which the Company responded to the subpoena on or about
April 12, 2010. The Company has not had any further communication from or with the OIG relating to this matter and is unable to predict the outcome of this investigation.

On April 28, 2010, the Civil Division of the Department of Justice (the DOJ) provided to us a copy of a sealed Qui
Tamcomplaint alleging violations of the Federal False Claims Act. The DOJ has not intervened in this case at this time and we are engaged in discussions with the DOJ regarding these claims. We are unable to predict the outcome of these matters,
but we are cooperating with the government agencies involved in those matters.

As part of our settlement discussions with the
FCC pursuant to the interim Standstill Agreement, we intend to seek resolution of all matters concerning all governmental investigations and suits, including the DOJ and the SEC and any matters raised by the FCC in connection with the August
2007, January 2008 and April 2009 subpoenas and February 2010 Demands for Payment. The Company intends to continue negotiations with the FCC pursuant to the terms of the Standstill Agreement; however, there can be no assurances that the Company
will reach a satisfactory agreement with the FCC. Failure to reach agreement with the FCC would have a material adverse effect on the Companys financial condition and results of operations.

Other Matters

On March
10, 2009, the Company filed a complaint in Sacramento County Superior Court against American Sign Language Services Corporation, or ASLS, and other defendants alleging breach of contract and various tort claims in connection with the
defendants operation of two video relay service call centers with the Company in 2008 and the defendants subsequent opening and operation of a competing call center. The complaint sought compensatory and punitive damages in an amount to
be determined at trial and injunctions prohibiting disclosure of the Companys trade secrets. The defendants subsequently removed the case to the United States District Court for the Eastern District of California (the Action). On
or about April 20, 2009, the defendants answered the Companys complaint, and ASLS filed a counterclaim alleging breach of contract and various tort claims. ASLS sought compensatory and exemplary damages, an order enjoining us from opening
certain call centers and disgorgement of profits. In December 2009, the parties entered into a settlement agreement and mutual release that resolved the claims to the parties satisfaction. Pursuant to the settlement agreement, the Company
agreed to pay ASLS a total of $625, all of which has been paid. In addition, the Company agreed to pay ASLS up to a maximum of $175 upon the occurrence of certain specified events, which have not occurred as of this time. This amount has been
included in our accrued liabilities as of December 31, 2009.



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Various other claims and legal proceedings that are generally incidental to the normal
course of our business are pending or threatened against us. Although we cannot predict the outcome of those matters, in the opinion of management, any liability arising from them will not have a material adverse effect on our financial position,
results of operations or liquidity.

Item 4. Reserved



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PART II

Item 5. Market for the Registrants Common Equity, Related Stockholder Matters and Issuer Purchases of Equity
Securities.

Market for our Common Stock

Our common stock was traded on the NASDAQ Capital Market until November 27, 2009, at which time our common stock was delisted from
the NASDAQ Capital Market and began trading on the OTC Markets pink sheets. Concurrent with the delisting, our common stock ticker symbol changed from PRPL to PRPL.PK.

The following table sets forth the high and low sales prices for our common stock for the quarters indicated as reported on the NASDAQ
Capital Market through November 26, 2009 and the high and low bid information for the period from November 27, 2009 through December 31, 2009.



|                     |  |                       |  |      |      |     |   |     
|-------------------- |  | --------------------- |  | ---- | ---- | --- | - | ----
|Quarter/Period Ended |  | NASDAQ Capital Market |  | High |      | Low
|March 31, 2008       |  |                       |  | $    | 7.18 |     | $ | 4.95
|June 30, 2008        |  |                       |  | $    | 7.41 |     | $ | 5.31
|September 30, 2008   |  |                       |  | $    | 7.38 |     | $ | 5.15
|December 31, 2008    |  |                       |  | $    | 5.27 |     | $ | 2.78
|March 31, 2009       |  |                       |  | $    | 4.29 |     | $ | 1.92
|June 30, 2009        |  |                       |  | $    | 3.00 |     | $ | 2.23
|September 30, 2009   |  |                       |  | $    | 3.81 |     | $ | 2.08
|November 26, 2009    |  |                       |  | $    | 2.16 |     | $ | 0.20
|                     |  |                       | 
|Quarter/Period Ended |  | OTC                   |  |      |      |    
|December 31, 2009    |  |                       |  | $    | 0.43 |     | $ | 0.20

As of March 31,
2010, the approximate number of holders of record of our common stock was 229, which does not include beneficial owners of our common stock whose shares are held in the names of various securities brokers or dealers.

Equity Compensation Plan Information

The following table gives information about the our common stock that may be issued upon the exercise of options, warrants and rights
under our 1999 Stock Option Plan and our 2005 Equity Compensation Plan as of December 31, 2009. These plans were the Companys only equity compensation plans in existence as of December 31, 2009.



|                                                       |  |                                                                                            |  |                                                                             |      |                                                                                                                                          |        
|------------------------------------------------------ |  | ------------------------------------------------------------------------------------------ |  | --------------------------------------------------------------------------- | ---- | ---------------------------------------------------------------------------------------------------------------------------------------- | -------
|Plan Category                                          |  | (a)Number Of Securitiesto be Issued UponExercise ofOutstanding Options,Warrants and
Rights |  | (b)Weighted-Average ExercisePrice of OutstandingOptions, Warrants andRights |      | (c)Number of SecuritiesRemaining 
Available forFuture Issuance UnderEquityCompensation Plans(Excluding SecuritiesReflected in Column(a))
|Equity Compensation Plans approved by Shareholders     |  | 2,240,273                                                                                  |  | $                                                                           | 7.38 |                                                                                                                                          | 717,910
|Equity Compensation Plans Not approved by Shareholders |  |                                                                                           |  |                                                                             |     |                                                                                                                                          |       
|                                                       |  |                                                                                            |  |                                                                             |      |                                                                                                                                          |        
|                                                       |  |                                                                                            | 
|Total                                                  |  | 2,240,273                                                                                  |  | $                                                                           | 7.38 |                                                                                                                                          | 717,910

Related Stockholder Matters

We have never declared or paid any cash dividends on our common stock. We intend to retain earnings, if any, to fund future
growth and the operation of our business. Holders of our Series A and B Preferred Stock are entitled to receive cumulative dividends. To the extent that such dividends are not paid in cash to the holders of Series A and B Preferred Stock the accrued
and unpaid dividends can be converted into shares of common stock.



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##### Table of Contents

Purchases of Equity Securities

We did not repurchase any shares of common stock during the fourth quarter of the fiscal year ended December 31, 2009.

Item 6. Selected Consolidated Financial Data.

The selected consolidated financial data set forth below with respect to our statement of operations data for the years ended
December 31, 2009 and 2008, and with respect to the consolidated balance sheet data at December 31, 2009 and 2008 are derived from and are qualified by reference to our audited consolidated financial statements and related notes thereto
presented elsewhere herein. Our selected consolidated statement of operations data for the years ended December 31, 2007, 2006 and 2005 and consolidated balance sheet data as of December 31, 2007, 2006 and 2005 are derived from audited
consolidated financial statements not included in this Annual Report on Form 10-K. The selected consolidated financial data set forth below should be read in conjunction with, and is qualified in its entirety by, our audited consolidated financial
statements and related notes thereto and Item 7. Managements Discussion and Analysis of Financial Condition and Results of Operations, which are included elsewhere in this Annual Report on Form 10-K.



|                                                                                    |  |                                                     |           |   |              |    |           |      |  |    |           |   |  |      |           |   |  |    |           |  
|----------------------------------------------------------------------------------- |  | --------------------------------------------------- | --------- | - | ------------ | -- | --------- | ---- |  | -- | --------- | - |  | ---- | --------- | - |  | -- | --------- | -
|                                                                                    |  | Year Ended December 31,                             |          
|                                                                                    |  | 2009                                                |           |   | restated2008 |    |           | 2007 |  |    | 2006      |   |  | 2005 |          
|                                                                                    |  | (in thousands, except for share and per share data) |          
|Consolidated Statement of Operations Data:                                          |  |                                                     |           |   |              |    |           |      |  |    |           |   |  |      |           |   |  |    |           |  
|Revenues:                                                                           |  |                                                     |           |   |              |    |           |      |  |    |           |   |  |      |           |   |  |    |           |  
|Relay and interpreting services                                                     |  |                                                     | 109,166   |   |              |    | 118,527   |      |  |    | 16,325    |   |  |      | 8,695     |   |  |    | 1,261     |  
|Other services                                                                      |  |                                                     |          |   |              |    | 830       |      |  |    | 2,300     |   |  |      | 4,081     |   |  |    | 3,670     |  
|                                                                                    |  |                                                     |           |   |              |    |           |      |  |    |           |   |  |      |           |   |  |    |           |  
|Total revenue                                                                       |  |                                                     | 109,166   |   |              |    | 119,357   |      |  |    | 18,625    |   |  |      | 12,776    |   |  |    | 4,931     |  
|                                                                                    |  |                                                     |           |   |              |    |           |      |  |    |           |   |  |      |           |   |  |    |           |  
|Costs and expenses:                                                                 |  |                                                     |           |   |              |    |           |      |  |    |           |   |  |      |           |   |  |    |           |  
|Cost of relay and interpreting services                                             |  |                                                     | 72,387    |   |              |    | 74,566    |      |  |    | 10,538    |   |  |      | 5,320     |   |  |    |          |  
|Cost of other services                                                              |  |                                                     |          |   |              |    | 1,011     |      |  |    | 2,128     |   |  |      | 1,491     |   |  |    | 1,783     |  
|Sales and marketing                                                                 |  |                                                     | 15,593    |   |              |    | 11,758    |      |  |    | 2,293     |   |  |      | 2,494     |   |  |    | 1,166     |  
|Research and development                                                            |  |                                                     | 4,581     |   |              |    | 3,290     |      |  |    | 547       |   |  |      | 359       |   |  |    | 363       |  
|General and administrative                                                          |  |                                                     | 31,009    |   |              |    | 29,146    |      |  |    | 7,405     |   |  |      | 4,589     |   |  |    | 4,777     |  
|Depreciation and amortization of fixed assets                                       |  |                                                     | 7,454     |   |              |    | 2,051     |      |  |    | 356       |   |  |      | 362       |   |  |    | 485       |  
|Amortization of other intangibles                                                   |  |                                                     | 6,860     |   |              |    | 6,519     |      |  |    |          |   |  |      |          |   |  |    | 639       |  
|Asset impairment-goodwill                                                           |  |                                                     | 70,295    |   |              |    |          |      |  |    |          |   |  |      |          |   |  |    |          |  
|Asset impairment-intangible assets                                                  |  |                                                     | 23,223    |   |              |    |          |      |  |    |          |   |  |      |          |   |  |    |          |  
|                                                                                    |  |                                                     |           |   |              |    |           |      |  |    |           |   |  |      |           |   |  |    |           |  
|Total costs and expenses                                                            |  |                                                     | 231,402   |   |              |    | 128,341   |      |  |    | 23,267    |   |  |      | 14,615    |   |  |    | 9,213     |  
|                                                                                    |  |                                                     |           |   |              |    |           |      |  |    |           |   |  |      |           |   |  |    |           |  
|Income (loss) from operations                                                       |  |                                                     | (122,236  | ) |              |    | (8,984    | )    |  |    | (4,642    | ) |  |      | (1,839    | ) |  |    | (4,282    | )
|Other expense (income):                                                             |  |                                                     |           |   |              |    |           |      |  |    |           |   |  |      |           |   |  |    |           |  
|Settlement losses                                                                   |  |                                                     |          |   |              |    |          |      |  |    | 162       |   |  |      | 490       |   |  |    |          |  
|Gain on sale of equipment                                                           |  |                                                     |          |   |              |    | (33       | )    |  |    |          |   |  |      |          |   |  |    |          |  
|Loss on interest rate cap agreement                                                 |  |                                                     | 4         |   |              |    | 131       |      |  |    |          |   |  |      |          |   |  |    |          |  
|Interest income (expense), net                                                      |  |                                                     | 7,263     |   |              |    | 7,341     |      |  |    | 106       |   |  |      | (169      | ) |  |    | (160      | )
|                                                                                    |  |                                                     |           |   |              |    |           |      |  |    |           |   |  |      |           |   |  |    |           |  
|Total other income (expense)                                                        |  |                                                     | 7,267     |   |              |    | 7,439     |      |  |    | 268       |   |  |      | 321       |   |  |    | (160      | )
|                                                                                    |  |                                                     |           |   |              |    |           |      |  |    |           |   |  |      |           |   |  |    |           |  
|Loss before benefit from income taxes                                               |  |                                                     | (129,503  | ) |              |    | (16,423   | )    |  |    | (4,910    | ) |  |      | (2,160    | ) |  |    | (4,122    | )
|Income tax benefit, net                                                             |  |                                                     | (820      | ) |              |    | (683      | )    |  |    | (1,210    | ) |  |      | (789      | ) |  |    | (764      | )
|                                                                                    |  |                                                     |           |   |              |    |           |      |  |    |           |   |  |      |           |   |  |    |           |  
|Loss from continuing operations                                                     |  |                                                     | (128,683  | ) |              |    | (15,740   | )    |  |    | (3,700    | ) |  |      | (1,371    | ) |  |    | (3,358    | )
|Loss from discontinued operations                                                   |  |                                                     |          |   |              |    |          |      |  |    |          |   |  |      | (589      | ) |  |    | (1,014    | )
|                                                                                    |  |                                                     |           |   |              |    |           |      |  |    |           |   |  |      |           |   |  |    |           |  
|Net loss                                                                            |  |                                                     | (128,683  | ) |              |    | (15,740   | )    |  |    | (3,700    | ) |  |      | (1,960    | ) |  |    | (4,372    | )
|Preferred dividends                                                                 |  |                                                     | 3,587     |   |              |    | 3,221     |      |  |    | 50        |   |  |      |          |   |  |    |          |  
|                                                                                    |  |                                                     |           |   |              |    |           |      |  |    |           |   |  |      |           |   |  |    |           |  
|Net loss applicable to common stockholders                                          |  | ($                                                  | 132,270   | ) |              | ($ | 18,961    | )    |  | ($ | 3,750     | ) |  | ($   | 1,960     | ) |  | ($ | 4,372     | )
|                                                                                    |  |                                                     |           |   |              |    |           |      |  |    |           |   |  |      |           |   |  |    |           |  
|Loss per share-basic and diluted:                                                   |  |                                                     |           |   |              |    |           |      |  |    |           |   |  |      |           |   |  |    |           |  
|Loss from continuing operations                                                     |  | ($                                                  | 14.67     | ) |              | ($ | 2.11      | )    |  | ($ | 1.68      | ) |  | ($   | 0.65      | ) |  | ($ | 1.61      | )
|Loss from discontinued operations                                                   |  | $                                                   | 0.00      |   |              | $  | 0.00      |      |  | $  | 0.00      |   |  | ($   | 0.28      | ) |  | ($ | 0.48      | )
|                                                                                    |  |                                                     |           |   |              |    |           |      |  |    |           |   |  |      |           |   |  |    |           |  
|Basic and diluted net loss per share                                                |  | ($                                                  | 14.67     | ) |              | ($ | 2.11      | )    |  | ($ | 1.68      | ) |  | ($   | 0.93      | ) |  | ($ | 2.09      | )
|                                                                                    |  |                                                     |           |   |              |    |           |      |  |    |           |   |  |      |           |   |  |    |           |  
|Weighted average shares used in computation of basic and diluted net loss per share |  |                                                     | 9,017,030 |   |              |    | 8,976,403 |      |  |    | 2,239,080 |   |  |      | 2,105,184 |   |  |    | 2,093,445 |  



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|                                     |  |                    |         |   |              |   |         |  |   |        |   |      |   |        |  |   |       
|------------------------------------ |  | ------------------ | ------- | - | ------------ | - | ------- |  | - | ------ | - | ---- | - | ------ |  | - | ------
|                                     |  | As of December 31,
|                                     |  | 2009               |         |   | restated2008 |   | 2007    |  |   | 2006   |   | 2005
|                                     |  | (in thousand)     
|Balance Sheet Data:                  |  |                    |         |   |              |   |         |  |   |        |   |      |   |        |  |   |       
|Cash and cash equivalents            |  | $                  | 2,448   |   |              | $ | 13,246  |  | $ | 2,368  |   |      | $ | 3,870  |  | $ | 4,804 
|Working capital (deficit)            |  |                    | (88,317 | ) |              |   | 1,633   |  |   | (3,868 | ) |      |   | 3,617  |  |   | 4,810 
|Total assets                         |  |                    | 58,905  |   |              |   | 165,981 |  |   | 18,298 |   |      |   | 13,879 |  |   | 14,075
|Total stockholders equity (deficit) |  |                    | (99,260 | ) |              |   | 26,600  |  |   | 9,552  |   |      |   | 11,061 |  |   | 12,498

Item 7. Managements Discussion and Analysis of Financial Condition and Results of Operations.

You should read the following discussion of our financial condition and results of operations in conjunction with the consolidated
financial statements and the notes thereto included elsewhere in this Annual Report on Form 10-K. The results shown in this Annual Report on Form 10-K are not necessarily indicative of the results we will achieve in any future periods.

Overview

Purple Communications, Inc., a Delaware corporation, formerly known as GoAmerica, Inc., is a leading provider of video relay and text
relay services and professional interpreting, offering a wide array of options designed to meet the varied communication needs of its customers. Our vision is to enable free-flowing communication between people, inclusive of differences in
abilities, languages, or locations. For more information on our services, visit www.purple.us or contact Purple Communications directly by voice at (888) 600-4780, by Internet relay by visiting www.i711.com or www.ip-relay.com, or by video
phone by connecting to hovrs.tv.

We were originally incorporated in 1999. On January 10, 2008, we acquired certain
assets of the TRS division of MCI, Communications Services, Inc. (Verizon), a leading provider of relay services transactions, and Hands On Video Relay Services, Inc. (HOVRS), a California-based provider of video relay and
interpreting services. On July 1, 2008, we acquired Sign Language Associates, Inc. (SLA), a DC-based provider of community interpreting services, and Visual Language Interpreting, Inc. (VLI), a Virginia-based provider of
community interpreting services. On February 12, 2009, we changed our name to Purple Communications, Inc.

We currently
generate all of our revenue from telecommunications relay services (TRS) and interpreting services. This revenue is made up of video relay (VRS), IP relay, traditional tele-relay and speech-to-speech service and community
interpreting. Relay and interpreting services accounted for approximately 100.0% and 99.3% of our total revenue during 2009 and 2008, respectively. Relay services, which generate a majority of our revenue, allow hearing and speech impaired
individuals the ability to engage in telecommunications in a manner that is functionally equivalent to the ability of an individual that is not hearing or speech impaired. A relay service call may be initiated by either a person with a hearing or
speech disability, or a person without any such disability. When a person with a hearing or speech disability initiates such a call, the person uses a telephone-typewriter or an Internet-based device such as a computer or a wireless device that has
text or video capabilities to contact a relay center, and gives a communications assistant the telephone number of the party he or she wishes to call. The communications assistant in turn places an outbound traditional voice call to that person. The
communications assistant then serves as a link for the call, voicing to the called party the text or interpreted American Sign Language (ASL) message that the communications assistant received from the initiating party, and vice versa.
Historically, we derived revenue primarily from the sale of basic and value-added wireless data services and the sale of related mobile devices to our subscribers. Revenue recognized from these products accounted for approximately 0.0% and 0.7% of
our total revenues during 2009 and 2008, respectively. We have transitioned our source of revenue to focus completely on Relay and interpreting services.

The federal TRS fund is administered by NECA, a non-profit organization created in 1984 by telecommunications companies to administer the
fees that long distance companies pay to access local telephone networks. NECA was appointed as the fund administrator for telecommunications relay services, or TRS, by the FCC in 1993 and continues to the present.



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In recent periods, the FCC and Department of Justice have engaged in industry investigations
to investigate allegations of fraud and misuse of VRS. Additionally, NECA has withheld various payments from the TRS fund to relay providers. With the dramatic increase in TRS growth over recent years there may be regulatory or governmental pressure
to prohibit or limit such use and limit certain reimbursement of various costs and minutes generated from the use of TRS. For example, on February 25, 2010, the Consumer and Governmental Affairs Bureau of the FCC (the CGB) issued a
Declaratory Ruling (the Ruling) which stated that VRS calls made by or to an employee of a VRS provider, or the employee of a providers subcontractor, are not eligible for compensation from the TRS fund on a per-minute basis.
Instead, the CGB stated that TRS providers are indirectly compensated for such calls by including the costs of such calls in business expenses reported to the FCC, which the FCC then uses to calculate rates for qualified TRS minutes. The Ruling also
stated that VRS calls placed for the purpose of generating compensable minutes are not, and never have been, compensable from the TRS fund. Finally, the Ruling stated that VRS voice carry over used to connect two hearing users and VRS calls used to
connect two users who are both outside the United States do not qualify as TRS, and, therefore, are not compensable by the TRS Fund. As a result of the Ruling, the government investigations and withholding of payments, we believe many TRS providers
have experienced, or will experience, declines in their revenue and cash flows. In addition, industry uncertainty relating to what TRS use is reimbursable, including use of TRS in the workplace, TRS in conjunction with multi-party calling, and use
of TRS in connection with non-hearing participants (including without limitation pre-recorded messages or automated recordings) and other categories, may continue to result in uncertainties relating to TRS providers business practices and operating
results.

The relay services market is highly competitive, and consists of certain well-funded competitors such as AT&T
Inc., Sprint Nextel Corp. and Sorenson Communications, Inc. Each of these companies offers relay services similar to the services we offer, and they may deploy similar enhancements and marketing tactics to attract the attention of prospective users.
Sorenson currently is the largest provider of VRS in the United States, with a market share estimated of at least 75% of the VRS market. In the VRS market, Sorenson engages in significant marketing and outreach activities, enjoys significantly
greater financial resources and name recognition than the other smaller competitors, and it maintains a dominant control over the end-point consumer devices in the VRS market. Other, smaller and less-well funded VRS providers must engage in
effective marketing and outreach efforts in order to effectively compete with the dominant and currently entrenched providers.

Costs of relay and interpreting service consist of compensation and related costs, along with telecom, rent, endpoint hardware and other
related costs.

Sales and marketing expenses consist primarily of compensation and related costs for marketing personnel,
advertising and promotions, travel and entertainment and other related costs. Sales and marketing expenses increased during 2009 as compared to 2008 due to endpoint deploy costs, bad debt charges and expenses related to multi-party workplace
conference calls held by our marketing outreach team (Workplace Conference Calls), the members of which are predominately deaf.

General and administrative expenses consist primarily of compensation and related costs for general corporate and business development,
along with rent and other related costs. General and administrative expenses increased due to legal and compliance charges related to the Department of Justice, Securities and Exchange Commission and Federal Communications Commission matters.

Research and development expenses consist primarily of compensation and related costs and professional service fees.

Depreciation and amortization expenses consist primarily of depreciation expenses arising from equipment purchased for our
network operations center and other property and equipment purchases. Amortization of other intangibles relates to the amortization of identified intangible assets resulting from the 2008 acquisitions. As a result of impairment testing as of
September 30, 2009, goodwill and select intangible assets were impaired.

Net interest expense consists primarily of
interest incurred on debt and is partially offset by interest earned on cash and cash equivalents.

Critical Accounting Policies and
Estimates

Managements Discussion and Analysis of Financial Condition and Results of Operations discusses our
consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States of America. The preparation of these financial statements requires management to make estimates and
judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and the related disclosure of contingent assets and liabilities. On an on-going basis, management evaluates its estimates and judgments, including those
related to revenue recognition, allowance for doubtful accounts receivable, recoverability of our goodwill and other intangible assets and stock based compensation. Management bases its estimates and judgments on historical experience and on various
other factors that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources.



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Our significant accounting policies are discussed, Significant Accounting Policies,
to the Notes to Consolidated Financial Statements, included in this Annual Report on Form 10-K. The accounting policies that involve the most significant judgments, assumptions and estimates used in the preparation of our financial statements are
those related to revenue recognition, allowances for doubtful accounts, recoverability of goodwill and other intangible assets and stock based compensation. The judgments, assumptions and estimates used in these areas by their nature involve risks
and uncertainties, and in the event that any of them prove to be inaccurate in any material respect, it could have a material adverse effect on our reported amounts of assets and liabilities at the date of the financial statements and the reported
amounts of revenues and expenses during the reporting periods.

Basis of Consolidation

The consolidated financial statements include the accounts of Purple Communications, Inc. and its wholly-owned subsidiaries. All
significant intercompany balances and transactions have been eliminated in consolidation.

Cash Equivalents

Cash equivalents consist of highly liquid investments with an original maturity of three months or less when purchased.

Use of Estimates

The
preparation of financial statements in conformity with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of
contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenues and expenses during the reporting periods. The estimates and assumptions made by management are based upon available current
information, historical experience and other factors that are believed to be reasonable under the circumstances. The estimates and assumptions made by management involve risks and uncertainties which could cause reported amounts to differ materially
from actual future results. See Note 10, Commitments and Contingencies, for a description of certain contingent liabilities that could materially and adversely affect our reported amounts. If managements estimates and assumptions are
inaccurate, our reported amounts and disclosures of contingent assets and liabilities could be materially and adversely affected.

Included in bad debt expense is $292,000 associated with the $2,029,000 receivable for costs associated with the establishment of 10
digit dialing. The allowance is based on managements estimate of the collectability of this receivable from NECA as the amount is subject to review by the FCC. The allowance could be adjusted in the near term if collectability differs from
current estimates.

Allowance for Doubtful Accounts Policy

We maintain an estimate of reserves for potential credit losses based on historical collection experience and current trends in the length
of time the receivables are past due.

Endpoint Device Accounting

Endpoint devices primarily consist of Netbook computers purchased by the end user are sold at a price which is less than our cost. The
cost of the device less the amount paid by the end user is charged to cost of services.

Property, Equipment and Leasehold Improvements

Property, equipment and leasehold improvements are stated at cost. Depreciation is provided on the straight-line method
over the estimated useful lives of the related assets ranging from two to seven years. Leasehold improvements are depreciated over the lesser of their useful lives or term of the lease. Expenditures for maintenance and repairs are charged to expense
as incurred. Expenditures for betterments and major renewals are capitalized, and therefore, are included in property, equipment and leasehold improvements.

Computer Software Developed or Obtained For Internal Use

All direct internal and external costs incurred in connection with the development stage of software for internal use are capitalized.
Amounts capitalized are included in property, equipment and leasehold improvements and are amortized on a straight-line basis over three years beginning when such assets are placed in service. All other costs associated with internal use software
are expensed when incurred.

Deferred Acquisition and Financing Costs

We capitalize allowable amounts in accordance with Financial Accounting Standards Board (FASB) guidance concerning the
classifications of debt issue costs in a statement of cash flows and interest on receivables and payables. As of December 31, 2009, approximately $2,072 has been capitalized as deferred financing costs. These costs are amortized over the term
of the debt.



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Recoverability of Intangible and Other Long Lived Assets

In accordance with FASB guidance, we review the carrying value of goodwill and intangible assets with indefinite lives annually or in
certain circumstances as required.

Preferred Stock Discount

In accordance with accounting standards regarding accounting for convertible securities with a beneficial conversion feature, the Company
recognized an imbedded beneficial conversion feature as the result of detachable warrants issued in conjunction with the preferred stock. The Company valued the warrants using the Black-Scholes pricing model. The Company recorded the warrant
relative fair value and resulting beneficial conversion feature as an increase to additional paid-in capital and a discount against the related preferred stock. The discount attributed to the beneficial conversion feature and value of the warrants
is amortized over the redemption period as a charge against additional paid in capital in the absence of retained earnings.

Intangible Assets

The impairment test for goodwill involves comparing the fair value of a reporting unit to its carrying amount, including goodwill. If the
carrying amount of the reporting unit exceeds its fair value, a second step is required to measure the goodwill impairment loss. The second step includes hypothetically valuing all the tangible and intangible assets of the reporting unit as if the
reporting unit had been acquired in a business combination. Then, the implied fair value of the reporting units goodwill is compared to the carrying amount of that goodwill. If the carrying amount of the reporting units goodwill exceeds
the implied fair value of the goodwill, we recognize an impairment loss in an amount equal to the excess, not to exceed the carrying amount. We determine the fair values calculated in an impairment test using cash flow models involving assumptions
that are based upon what management believes a hypothetical marketplace participant would use in estimating fair value on the measurement date. The key assumptions, which take into account current economic market and industry conditions and events,
relate to margins, growth rates, capital expenditures, asset residual values and weighted-average cost of capital rates. In developing these assumptions, we compare the resulting estimated enterprise value derived by the aggregate fair values of its
reporting unit to its market enterprise value plus an estimated control premium.

The impairment test for trademarks involves
comparing the fair value to its carrying amount. We derive fair value based on the relief from royalty method using assumptions about revenue growth rates, royalty rates, the appropriate discount rates relative to risk and estimates of asset
residual values.

If adverse changes in growth rates, estimated cash flows, economic conditions, discount rates or estimates
of asset residual values were to occur, the value of our goodwill or trademarks may become impaired.

Long-Lived Assets

In accordance with FASB guidance for long-lived assets used in operations are reviewed for impairment whenever events or
changes in circumstances indicate that carrying amounts may not be recoverable. For long-lived assets that are to be held and used, we recognize an impairment loss only if its carrying amount is not recoverable through its undiscounted cash flows
and measures the impairment loss based on the difference between the carrying amount and fair value.

Factors considered
important that could result in an impairment review include, but are not limited to, significant underperformance relative to historical or planned operating results, significant changes in the manner of use of the assets or significant changes in
our business strategies. An impairment loss is recognized when the estimated discounted cash flows expected to result from the use of the asset plus net proceeds expected from disposition of the asset (if any) or appraisal value of the assets are
less than the carrying value of the asset. When an impairment loss is recognized, the carrying amount of the asset is reduced to its estimated fair value based on quoted market prices or other valuation techniques.

Revenue Recognition-Relay and Interpreting Services

We earn revenue for the provision of relay services which allow hearing and speech impaired individuals the ability to engage in
telecommunications in a manner that is functionally equivalent to the ability of an individual that is not hearing or speech impaired. A relay service call may be initiated by either a person with a hearing or speech disability, or a person without
any such disability. When a person with a hearing or speech disability initiates such a call, the person uses a telephone-typewriter or an Internet-based device such as a computer or a wireless device that has text or video capabilities to contact a
relay center, and gives a communications assistant the telephone number of the party he or she wishes to call. The communications assistant in turn places an outbound traditional voice call to that person. The communications assistant then serves as
a link for the call, voicing to the called party the text or interpreted American Sign Language (ASL) message that the communications assistant received from the initiating party, and vice versa.



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We also earn revenue from the provision of on-site interpreting. On-site interpreting
services involves the provision of professional interpreting services by a qualified interpreter in person, and is usually done in a dialogue-like interaction. It enables communication between deaf and hard of hearing persons with hearing providers
during interactions in group environments or in one-on-one meetings.

In accordance with FASB guidance for revenue
recognition, we concluded it is appropriate to recognize revenue from relay services and on-site interpreting after the services are rendered because all of the criteria set forth in the guidance as conditions to realizing revenue are satisfied when
the services are completed. The guidance criteria are summarized as being: persuasive evidence of an arrangement exists, the service has been delivered, the rates are fixed or determinable and collectability is reasonably assured. A further
explanation of the satisfaction of the guidance criteria follows:

Persuasive evidence of an arrangement exists.

Relay Services - We are a certified Video Relay Service (VRS) and Internet Protocol Text Relay (IP
Relay) services (collectively such services are referred to as TRS) provider for Federal and State Telecommunications Relay Services Funds (TRS Funds). As a certified TRS provider, we are entitled to reimbursement by
Federal and State TRS Funds pursuant to applicable federal and state regulations when TRS is provided. Although several petitions have been filed with the Federal Communication Commission (FCC) by TRS providers, consumer advocacy groups
and other industry participants requesting further clarification or rulemaking regarding the compensability of various types of TRS user activity (i.e., including without limitation, calls to podcasts, calls to voicemail or message machines,
multi-party conference calls, calls by deaf employees in the workplace, etc.), we believe that the filing of such petitions alone should have no impact on our revenue recognition policies until such time that guidance or rule making is issued by the
FCC or other authoritative body. On February 25, 2010, the Consumer and Governmental Affairs Bureau of the FCC (the CGB) issued a Declaratory Ruling (the Ruling) which stated that VRS calls made by or to an employee of a
VRS provider, or the employee of a providers subcontractor, are not eligible for compensation from the TRS fund on a per-minute basis. As a result, we no longer recognize revenue for such minutes. For further discussion, see the section below
entitled Restatement of Financial Results.

On-site Interpreting  We are not reimbursed for providing
on-site interpreting services from either the federal or state governments. We are paid by the entities or consumers that retain out on-site interpreting services. Customers execute a formal rate contract or purchase order form for each job agreeing
to the rate and terms of the engagement.

Delivery has occurred or services have been rendered.

Relay Services - We earn revenue from providing relay services which allow hearing and speech impaired individuals the ability to engage
in telecommunications in a manner that is functionally equivalent to the ability of an individual that is not hearing or speech impaired. The only requirement to entitle us to reimbursement as described above is the conduct of a qualified call
during which our TRS services are utilized. The TRS services are fully rendered when the call is concluded. There are no subsequent events that must occur or additional actions to be taken in order to qualify for reimbursement, other than invoicing
the TRS Funds in accordance with the TRS Funds billing and disbursement schedule.

On-site Interpreting - On-site
interpreting services are considered rendered when the service as agreed to under the contract are concluded.

The
sellers price to the buyer is fixed or determinable.

Relay Services - The reimbursement rates for relay services
are set by the FCC and State TRS funds and are fixed and determinable based on a three-year reimbursement rate schedule that will continue through June 30, 2010.

On-site Interpreting - Prices for on-site interpreting are established and agreed to in the customers contract or purchase order
form, typically on an hourly basis with reimbursement for transportation and other expenses incurred by the on-site interpreter relating to the provision of services.

Collectability is reasonable assured.

Relay Services - The TRS Funds have a fixed billing and disbursement schedule and we have invoiced the TRS Funds for relay services and
been paid in accordance with this schedule since our inception. We maintain an estimate of reserves for potential credit losses based on historical collection experience and current trends in the length of time the receivables are past due.



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On-site Interpreting - On-site interpreting customers execute a formal rate contract or
purchase order form for each job agreeing to the pay rate and terms of the engagement. We maintain an estimate of reserves for potential credit losses based on historical collection experience and current trends in the length of time the receivables
are past due.

Cost of Revenues

Relay Services - Cost of relay revenue consists principally of the charges related to internal and external call center operations
utilized to facilitate calls.

On-site Interpreting - Cost of on-site revenue consists principally of the charges related to
the qualified interpreter and related travel cost to perform the professional in person interpreting service.

Income Taxes

Deferred income taxes are determined using the asset and liability method. Under this method, deferred tax assets and liabilities are
determined based on differences between financial reporting and tax bases of assets and liabilities and are measured using the enacted tax rates and laws that will be in effect when the differences are expected to reverse. A valuation allowance is
recorded when the expected recognition of a deferred tax asset is considered to be unlikely.

In July 2006, FASB issued
guidance concerning accounting for uncertainty in income taxes, which clarifies the accounting and disclosure for uncertainty in tax positions. The guidance seeks to reduce the diversity in practice associated with certain aspects of the recognition
and measurement related to accounting for income taxes. This guidance is effective for fiscal years beginning after December 15, 2006. The adoption of this guidance did not have a material effect on the Companys financial condition or
results of operations. The are no current open tax years prior to 2006 subject to examination by one or more of the major taxing jurisdictions.

Advertising Costs

Advertising costs are expensed as incurred.

Research and Development Costs

Research and development costs are expensed as incurred.

Stock-Based Employee Compensation

We have various stock-based compensation plans for its employees and outside directors and accounts for stock-based compensation
arrangements in accordance with the authoritative guidance, which require us to measure and record compensation expense in its consolidated financial statements using a fair value method. See Note 14 for further information regarding our stock-based
compensation plans.

Earnings (Loss) Per Share

In accordance with FASB guidance for Earnings per Share, we calculate, basic loss per share is computed by dividing our net loss for the
period by the weighted-average number of shares of common stock outstanding during the period. Diluted net loss per share excludes potential common shares if the effect is anti-dilutive. Diluted loss per share is determined in the same manner as
basic loss per share except that the number of shares is increased assuming exercise of dilutive stock options and warrants using the treasury stock method. As we had a net loss, the impact of the assumed exercise of the stock options and warrants
as well as preferred stock and unvested restricted stock is anti-dilutive and as such, these amounts have been excluded from the calculation of diluted loss per share.

Concentration of Credit Risk

Financial instruments that potentially subject us to a concentration of credit risk consist of cash and cash equivalents and accounts
receivable. We maintain a significant portion of our cash and cash equivalents with two financial institutions. At times these balances exceed the FDIC insured limit. We monitor the soundness of these institutions and have not experienced any
collection losses with these institutions.

Other Concentration of Risk

We are heavily reliant upon Stellar Nordia for technology and labor supporting our IP text relay services.



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Fair Value of Financial Instruments

The carrying amounts of our financial instruments, which include cash and cash equivalents, accounts receivable, accounts payable and
other debt obligations approximate their fair values due to the short maturity of these items. Unless otherwise noted it is managements opinion that we are not exposed to significant interest rate, currency or credit risks arising from our
financial instruments. The recorded value of long-term debt and obligations under capital leases approximates the fair value of the debt as the terms and rates approximate market rates. We currently hold an interest rate cap agreement with Bank of
America, N.A. The term of the agreement is three years with an initial notional amount of $35 million and a premium amount of $0.3 million. The fair value of the interest rate cap agreement is adjusted to fair value at each reporting period.

Reclassifications

Certain reclassifications have been made to the prior years consolidated financial statements and related notes to conform to the
current year presentation.

During 2009, we re-examined our accounting treatment related to the Series A Preferred Stock under
FASB guidance and determined that the Series A Preferred Stock should be classified as temporary equity in the balance sheet, as reflected in the financial statement included herein. We also determined that the Series A Preferred Stock was initially
reported at its fair value and that as the security is not currently redeemable and it is not probable that the security will become redeemable, because the resolution of the contingencies discussed above that would allow redemption have not
occurred, subsequent adjustment as December 31, 2009 is not necessary. The reclassification has no impact on net income for any period presented in these financial statements.

Derivative Financial Instruments

In compliance with the terms of our credit agreement we utilize an interest rate cap to mitigate our interest rate exposure. Changes in
the fair value of the agreement are included in other income (expense), in the Consolidated Statement of Operations.

Recent Accounting
Pronouncements

In December 2007, the FASB issued guidance with respect to business combinations, which establishes
principles and requirements for how an acquirer recognizes and measures in its financial statements the identifiable assets acquired, the liabilities assumed, and any non-controlling interest in an acquiree, including the recognition and measurement
of goodwill acquired in a business combination. The guidance applies to fiscal years beginning on or after December 15, 2008. Earlier adoption is prohibited. The adoption of the guidance did not have a material effect of the Companys
financial condition or results of operations.

In December 2007, the FASB issued guidance with respect to non-controlling
interests in consolidated financial statements. The guidance establishes accounting and reporting standards for the non-controlling interest in a subsidiary and for the deconsolidation of a subsidiary. It clarifies that a non-controlling interest in
a subsidiary, which is sometimes referred to as minority interest, is an ownership interest in the consolidated entity that should be reported as equity in the consolidated financial statements. Among other requirements, this statement requires
consolidated net income to be reported at amounts that include the amounts attributable to both the parent and the non-controlling interest. It also requires disclosure, on the face of the consolidated income statement, of the amounts of
consolidated net income attributable to the parent and to the non-controlling interest. The guidance applies to fiscal years beginning on or after December 15, 2008. Earlier adoption is prohibited. The adoption of the guidance did not have a
material effect on the Companys financial condition or results of operations.

In March 2008, the FASB issued guidance
with respect to disclosures about derivative instruments and hedging activities and accounting for derivative instruments and hedging activities, to amend and expand the disclosure requirements of previous guidance to provide greater transparency
about (i) how and why an entity uses derivative instruments, (ii) how derivative instruments and related hedge items are accounted for under the guidance and its related interpretations, and (iii) how derivative instruments and
related hedged items affect an entitys financial position, results of operations and cash flows. To meet those objectives, guidance requires qualitative disclosures about objectives and strategies for using derivatives, quantitative
disclosures about fair value amounts of gains and losses on derivative instruments and disclosures about credit-risk-related contingent features in derivative agreements. The guidance is effective for the Company on January 1, 2009. Management
has evaluated the effect of the guidance with respect to its sole interest rate cap agreement. Due to the insignificant value of the instrument, the guidance did not have a material effect on the Companys financial condition or results of
operations.

In April 2009, the FASB issued guidance with respect to recognition and presentation of other-than-temporary
impairments which provides operational guidance for determining other-than-temporary impairments for debt securities. The Company adopted the guidance effective April 1, 2009. The adoption of this guidance did not have a material impact on the
Companys consolidated financial position, results of operations or cash flows.



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In April 2009, the FASB issued guidance with respect to determining fair value when the
volume and level of activity for the asset or liability have significantly decreased and identifying transactions that are not orderly which provides additional guidance for estimating fair value when the volume and level of activity for the asset
or liability have significantly decreased. The guidance re-emphasizes that regardless of market conditions, the fair value measurement is an exit price concept, and clarifies and includes additional factors to consider in determining whether there
has been a significant decrease in market activity for an asset or liability and provides additional clarification on estimating fair value when the market activity for an asset or liability has declined significantly. The guidance is applied
prospectively to all fair value measurements where appropriate. The Company adopted the provisions of this guidance effective April 1, 2009. The adoption of this guidance did not have a material impact on the Companys consolidated
financial position, results of operations or cash flows.

In April 2009, the FASB issued guidance with respect to disclosures
about fair value of financial instruments. This guidance extends to interim periods and requires certain disclosures about fair value of financial instruments for publicly traded companies and requires disclosure in summarized financial information
at interim reporting periods. This guidance is effective for interim reporting periods ending after June 15, 2009. The Companys adoption of this guidance did not have a material effect on the Companys consolidated financial
position, results of operations or cash flows.

In April 2008, the FASB issued guidance with respect to determination of the
useful life of intangible assets. The guidance amends the factors that should be considered in developing renewal or extension assumptions used to determine the useful life of a recognized intangible asset. The objective of the guidance is to
improve the consistency between the useful life of a recognized intangible asset and the period of expected cash flows used to measure the fair value of the asset. The guidance is effective for fiscal years beginning after December 15, 2008.
The adoption of this guidance did not have a material impact on the Companys consolidated financial positions, results of operations and cash flows.

In May 2009, the FASB issued guidance with respect to subsequent events which provides guidance on events that occur after the balance
sheet date but prior to the issuance of the financial statements. The guidance distinguishes events requiring recognition in the financial statements and those that may require disclosure in the financial statements. Furthermore, the guidance
requires disclosure of the date through which subsequent events were evaluated. The guidance is effective for interim and annual periods after June 15, 2009. The Company adopted the guidance for the quarter ended December 31, 2009, and have
evaluated subsequent events through June 24, 2010.

In June 2009, the FASB issued guidance with respect to the FASB
Accounting Standards Codification and the Hierarchy of Generally Accepted Accounting Principles. This guidance provides for the FASB Accounting Standards Codification to become the single official source of authoritative, nongovernmental generally
accepted accounting principles in the United States. This guidance does not change GAAP but reorganizes the literature. This guidance is effective for interim and annual periods ending after September 15, 2009. The adoption of this guidance did
not have a material impact on the Companys consolidated financial positions, results of operations and cash flows.

Restatement of
Financial Results

Certain restatements have been made to the prior years consolidated financial statements and
related notes.

On February 19, 2010, we received a notice of a demand for payment for erroneous receipt of funds from
NECA, which administers TRS Fund (the First Notice). Pursuant to the First Notice, the FCC stated that it has determined that we had received one or more erroneous overpayments from NECA relating to international-to-international calls
that the FCC now contends are not compensable as TRS calls during the period from July 2008 to July 2009. The stated amount of such overpayments is $1.7 million, of which $1.3 million related to revenue recorded in fiscal year 2008.

On February 25, 2010, we received a second notice of a demand for payment for erroneous receipt of funds from NECA (the Second
Notice). Pursuant to the Second Notice, the FCC stated that it has determined that we had received one or more erroneous overpayments from NECA relating to VRS and IP Relay calls made by or to one of our employees, or an employee of one our
subcontractors, during the period from January 2008 to November 2009. The stated amount of such overpayments is $16.7 million, of which $9.4 million related to revenue recorded in fiscal year 2008.

On March 8, 2010, we, our lenders and the FCC entered into a Standstill Agreement, pursuant to which, among other things, we
acknowledged and agreed not to challenge the FCCs claim for $18.5 million.

In accordance with the Standstill Agreement,
we have restated our 2008 financial results to reduce revenue of relay and interpreting services by $10.7 million on the Consolidated Statement of Operations and established an corresponding payment obligation on the Consolidated Balance Sheet.



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Results of Operations

The following table sets forth, for the years ended December 31, 2009 and 2008, the percentage relationship to net revenues of
certain items included in our consolidated statements of operations.

The following table sets forth the period over period
percentage increases or decreases of certain items included in the Companys consolidated statements of operations.



|                                              |  |                          |          |   |              |   |         |   |  |   |          |   |  |          |  
|--------------------------------------------- |  | ------------------------ | -------- | - | ------------ | - | ------- | - |  | - | -------- | - |  | -------- | -
|                                              |  | Years Ended December 31, |          |   | Change       |  
|(in thousands)                                |  | 2009                     |          |   | restated2008 |   |         | $ |  |   | %        |  
|Revenues:                                     |  |                          |          |   |              |   |         |   |  |   |          |   |  |          |  
|Relay and interpreting services               |  | $                        | 109,166  |   |              | $ | 118,527 |   |  | $ | (9,361   | ) |  | (7.9     | )
|Other services                                |  |                          |         |   |              |   | 830     |   |  |   | (830     | ) |  | (100.0   | )
|                                              |  |                          |          |   |              |   |         |   |  |   |          |   |  |          |  
|Total revenue                                 |  |                          | 109,166  |   |              |   | 119,357 |   |  |   | (10,191  | ) |  | (8.5     | )
|                                              |  |                          |          |   |              |   |         |   |  |   |          |   |  |          |  
|Costs and expenses:                           |  |                          |          |   |              |   |         |   |  |   |          |   |  |          |  
|Cost of relay and interpreting services       |  |                          | 72,387   |   |              |   | 74,566  |   |  |   | (2,179   | ) |  | (2.9     | )
|Cost of other services                        |  |                          |         |   |              |   | 1,011   |   |  |   | (1,011   | ) |  | (100.0   | )
|Sales and marketing                           |  |                          | 15,593   |   |              |   | 11,758  |   |  |   | 3,835    |   |  | 32.6     |  
|Research and development                      |  |                          | 4,581    |   |              |   | 3,290   |   |  |   | 1,291    |   |  | 39.2     |  
|General and administrative                    |  |                          | 31,009   |   |              |   | 29,146  |   |  |   | 1,863    |   |  | 6.4      |  
|Depreciation and amortization of fixed assets |  |                          | 7,454    |   |              |   | 2,051   |   |  |   | 5,403    |   |  | 263.4    |  
|Amortization of other intangibles             |  |                          | 6,860    |   |              |   | 6,519   |   |  |   | 341      |   |  | 5.2      |  
|Asset impairment-goodwill                     |  |                          | 70,295   |   |              |   |        |   |  |   | 70,295   |   |  | 100.0    |  
|Asset impairment-intangible assets            |  |                          | 23,223   |   |              |   |        |   |  |   | 23,223   |   |  | 100.0    |  
|                                              |  |                          |          |   |              |   |         |   |  |   |          |   |  |          |  
|Total costs and expenses                      |  |                          | 231,402  |   |              |   | 128,341 |   |  |   | 103,061  |   |  | 80.3     |  
|                                              |  |                          |          |   |              |   |         |   |  |   |          |   |  |          |  
|Income (loss) from operations                 |  |                          | (122,236 | ) |              |   | (8,984  | ) |  |   | (113,252 | ) |  | (1,260.6 | )
|Other (income) expense:                       |  |                          |          |   |              |   |         |   |  |   |          |   |  |          |  
|Gain on sale of equipment                     |  |                          |         |   |              |   | (33     | ) |  |   | 33       |   |  | (100.0   | )
|Loss on interest rate cap agreement           |  |                          | 4        |   |              |   | 131     |   |  |   | (127     | ) |  | (96.9    | )
|Interest (income) expense, net                |  |                          | 7,263    |   |              |   | 7,341   |   |  |   | (78      | ) |  | (1.1     | )
|                                              |  |                          |          |   |              |   |         |   |  |   |          |   |  |          |  
|Total other (income) expense                  |  |                          | 7,267    |   |              |   | 7,439   |   |  |   | (172     | ) |  | (2.3     | )
|                                              |  |                          |          |   |              |   |         |   |  |   |          |   |  |          |  
|Loss before benefit from income taxes         |  |                          | (129,503 | ) |              |   | (16,423 | ) |  |   | 113,080  |   |  | 688.5    |  
|Income tax benefit, net                       |  |                          | (820     | ) |              |   | (683    | ) |  |   | (137     | ) |  | 20.1     |  
|                                              |  |                          |          |   |              |   |         |   |  |   |          |   |  |          |  
|Net loss                                      |  |                          | (128,683 | ) |              |   | (15,740 | ) |  |   | 112,943  |   |  | 717.6    |  
|Preferred dividends                           |  |                          | 3,587    |   |              |   | 3,221   |   |  |   | 366      |   |  | 11.4     |  
|                                              |  |                          |          |   |              |   |         |   |  |   |          |   |  |          |  
|Net loss applicable to common stockholders    |  | $                        | (132,270 | ) |              | $ | (18,961 | ) |  | $ | 113,309  |   |  | 599.6    |  
|                                              |  |                          |          |   |              |   |         |   |  |   |          |   |  |          |  

Year Ended December 31, 2009 Compared to Year Ended December 31, 2008

Relay and interpreting services revenue. Relay service revenue decreased 7.9%, to $109.2 million for the year ended
December 31, 2009 from $118.5 million for the year ended December 31, 2008. This decrease was primarily due to overall softness in the market and loss of market share due to continued competitive pressures from dominant competitors. In
addition, as a result of the February 25, 2010 Declaratory Ruling, VRS providers are no longer entitled to reimbursement for minutes generated by employees related to work activities. As the ruling was retroactive in nature, revenues associated
with employee work calls have been excluded from our revenue in fiscal years 2009 and 2008. We do not expect to receive any future reimbursement for such calls. We expect relay and interpreting services to increase as we expand our user base for
these services.

Other services revenue. Other revenue consisting of subscriber, commission and equipment revenue
decreased to $0 for the year ended December 31, 2009 from $0.8 million for the year ended December 31, 2008. We do not expect revenue from this other service as we do not intend to devote significant resources.

Cost of relay and interpreting services revenue. Cost of relay services revenue decreased 2.9%, to $72.4 million for the year
ended December 31, 2009 from $74.6 million for the year ended December 31, 2008. This decrease was due to the reduction in our relay services revenue, the reclassification of cost to sales and marketing expense for servicing internal calls
that are no longer



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considered compensable TRS calls, offset slightly by increased amortization associated with our company-owned endpoints and the net expense of endpoints sold to customers and one time charges
related to facilities closures and reductions in work force. The reduction in cost of sales is not in proportion to the loss of revenue, due to fixed costs associated with calls centers and work force, resulting in a lower profitability than
compared to last year. We expect the cost of relay and interpreting services to decline, when compared to prior periods, as a result cost reductions measures including facilities closures and reduction in work force. In addition we expect a
reduction in net endpoint expense as we plan to eliminate the cost associated with our endpoints sold to customers at prices below cost.

Cost of other services revenue. Cost of other revenue was $0 for the year ended December 31, 2009 from $1.0 million for the
year ended December 31, 2008. We expect future cost of revenue from this segment as we do not intend to devote significant resources to these services.

Sales and marketing. Sales and marketing expenses increased 32.6%, to $15.6 million for the year ended December 31, 2009 from
$11.8 million for the year ended December 31, 2008. The increase relates to the reclassification of approximately $2.8 million of costs from operations into sales and marketing for servicing internal calls that are no longer considered
compensable TRS calls, $0.3 million of restructuring costs related the reduction in workforce and $0.4 million of bad debt expense related to change in estimate for potential credit losses based on current trends. We expect sales and marketing
expenses to decline as we reduce the number of internal multi-party conference calls, do not anticipate any material future bad debt charges and have taken other cost reductions measures including a reduction in work force.

General and administrative. General and administrative expenses increased 6.4%, to $31.0 million for the year ended
December 31, 2009 from $29.1 million for the year ended December 31, 2008. The increase was primarily due to $2.9 million of charges related to one time cost reduction measures including facilities closures and reduction in work force,
higher professional services expenses incurred compared to the previous year due to various regulatory and legal matters offset slightly by the cost reductions associated with the integration activities associated with the 2008 acquisitions and
reduced stock based compensation. We expect general and administrative expenses to decline as we continue to focus on cost containment measures and are working diligently to bring the various regulatory and legal matters to resolution.

Research and development. Research and development expense increased 39.2%, to $4.6 for the year ended December 31, 2009 from
$3.3 million for the year ended December 31, 2008. This increase was primarily due to increased salaries and benefits for incremental personnel performing development activities. We expect current research and development spending to remain
relatively constant as we continue to invest in the development and maintenance of our relay technologies.

Amortization of
intangible assets. We recorded amortization of intangible assets of $6.9 million for the year ended December 31, 2009 compared to $6.5 million for the year ended December 31, 2008. The charges relate to the amortization of identified
intangible assets resulting from the acquisition of certain assets of the Verizon TRS division, Hands on Video Relay Services, Inc., Sign Language Associates and Visual Language Interpreting, Inc. In addition, we incurred a $93.5 million impairment
charge related to goodwill and select intangible assets for the year ended December 31, 2009. During 2009, there were certain events and changes in circumstances which indicated the carrying value goodwill and intangibles may not be
recoverable, including without limitation, the withholding and delay of various payments by NECA, the low rate of adoption by deaf and hard of hearing consumers of our end-point devices, and a decrease in Relay Service revenue as a result of the
February 25, 2010, FCC declaratory ruling concerning the reimbursement of certain calls. We expect to continue to report amortization of our intangible assets based upon their estimated useful lives.



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Loss on interest rate cap agreement. We recognized a loss of $0.0 million for the
year ended December 31, 2009 compared to $0.1 million for the year ended December 31, 2008 related to an interest rate cap agreement with Bank of America, N.A. We expect the loss on the interest rate cap agreement to fluctuate as we
record changes in the fair market value of the instrument.

Interest (income) expense, net. We incurred net interest
expense of $7.3 million for the year ended December 31, 2009 compared to net interest expense of $7.3 million for the year ended December 31, 2008. This decrease in interest expense was driven by a lower LIBOR variable rate.

Income tax benefit. We recorded an income tax benefit $0.8 million for the year ended December 31, 2009 and $0.7 million for
the year ended December 31, 2008.

Liquidity and Capital Resources

We have incurred significant operating losses since its inception and, as of December 31, 2009, had an accumulated deficit of $430.2
million. During 2009, we recorded a net loss of $132.3 million and used $11.7 million of cash in operating activities. As of December 31, 2009, we had $2.4 million in cash and cash equivalents. In December 2009, we raised a total of $5.0
million from the sale of Series B Preferred Stock and warrants to purchase shares of common stock (see Note 12). After engaging in significant cost reduction activities over the prior twelve months, we expect our liquidity and cash outlook over the
next twelve months will be adequate to satisfy our cash obligations and related financial covenants, provided that satisfactory financial terms are achieved in the Government Settlement.

We are subject to governmental investigations by the Federal Communications Commission (FCC), the Department of Justice and
the Securities and Exchange Commission (see Note 2). On February 19, 2010 and February 25, 2010, notices of demand for payment (the Demands for Payment) from the FCC of $18.5 million for erroneous receipt of funds from the
National Exchange Carriers Association (NECA), which administers the Federal Interstate Telecommunications Relay Services Fund (the TRS Fund). The Demands for Payment also directed NECA to suspend further payments to the
Company from the TRS Fund. On March 8, 2010, the Company, its lenders and the FCC entered into a Standstill Agreement, pursuant to which (i) the FCC has caused NECA to pay to the Company $3.8 million for minutes submitted to NECA by the
Company for the month of December, (ii) the Company has acknowledged and agreed not to challenge the FCCs claim for $18.5 million (iii) the FCC and the Company have agreed to negotiate in good faith to reach a final and binding
settlement concerning the FCCs claim for reimbursement and the matters that have been the subject of the FCCs investigations (Government Settlement) during the 180-day period following the Standstill Agreement, or
September 4, 2010 (the Standstill Period), and (iv) the FCC has agreed not to withhold payment or cause NECA to withhold payment to offset the FCCs claim for reimbursement during the Standstill Period. In connection with
the Government Settlement, we expect to be able to pay the claimed amount over a period of time. However, we have no assurances that we will be able to structure payments over a period of time, and we may be required to pay the entire claimed amount
immediately following the Standstill Period, which would have a material adverse effect on our cash resources and financial condition. The Company expects its liquidity and cash outlook over the next twelve months will be adequate for it to satisfy
its cash obligations and related financial covenants, however until the Companys achieves satisfactory financial terms in a Government Settlement, there remains uncertainty regarding the Companys ability to continue as a going concern.

As of December 31, 2009, future minimum payments for non-cancelable operating leases having terms in excess of one year
amounted to $9.8 million of which $2.7 million is payable in 2010.

The following table summarizes our contractual obligations
at December 31, 2009, and the effect such obligations are expected to have on our liquidity and cash flow in future periods.



|                                   |  |       |        |                 |   |          |  |          |       |             |   |       |  |   |  
|---------------------------------- |  | ----- | ------ | --------------- | - | -------- |  | -------- | ----- | ----------- | - | ----- |  | - | -
|                                   |  | Total |        | Less than1 Year |   | 1-3Years |  | 4-5Years |       | After5Years
|December 31, (In thousands)        |  |       |        |                 |   |          |  |          |       |             |   |       |  |   |  
|Contractual obligations:           |  |       |        |                 |   |          |  |          |       |             |   |       |  |   |  
|Capital lease obligations          |  | $     | 242    |                 | $ | 156      |  | $        | 86    |             | $ |      |  | $ | 
|Operating lease obligations        |  |       | 9,806  |                 |   | 2,685    |  |          | 5,974 |             |   | 1,147 |  |   | 
|Loan payable                       |  |       | 68,596 |                 |   | 68,596   |  |          |      |             |   |      |  |   | 
|                                   |  |       |        |                 |   |          |  |          |       |             |   |       |  |   |  
|Total contractual cash obligations |  | $     | 78,644 |                 | $ | 71,437   |  | $        | 6,060 |             | $ | 1,147 |  | $ | 
|                                   |  |       |        |                 |   |          |  |          |       |             |   |       |  |   |  



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Item 7A. Quantitative and Qualitative Disclosures About Market Risk.

Our cash and cash equivalents are not subject to significant interest rate risk due to the short term maturities of these
investments. As of December 31, 2009 the carrying value of our cash and cash equivalents approximates fair value.

We had
$72.0 million of variable interest rate debt outstanding at December 31, 2009. The variable interest rates we pay on this debt may expose us to market risk due to changes in interest rates. The First Lien Credit agreement with Churchill
Financial, LLC and Ableco Finance LLC, bears variable interest rates linked to LIBOR with a floor of 3.0% plus an applicable margin ranging from 7.00%. The Second Lien Credit agreement with Clearlake Capital Group, L.P., bears variable interest at
LIBOR with a floor of 3.0% plus 14% per annum. A hypothetical change in interest rates of 1.0% would result in an annual change in net loss of approximately $0.7 million based on the debt as of December 31, 2009. To mitigate the risk, the
Company currently holds an interest rate cap agreement with Bank of America, N.A. with a notional amount of $35.0 million which calls for a rate cap of 5.5%.

Item 8. Financial Statements and Supplementary Data.

The financial statements and the notes thereto which contain supplementary data required to be filed pursuant to this Item 8 are
appended to this Annual Report on Form 10-K. A list of the financial statements filed herewith is found at Item 15. Exhibits and Financial Statement Schedules.

Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.

Not applicable.



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Item 9A. Controls and Procedures.

Evaluation of Disclosure Controls and Procedures

As of the end of the period covered by this Annual Report, management performed, with the participation of our Chief Executive Officer and
our Chief Financial Officer, an evaluation of the effectiveness of our disclosure controls and procedures as defined in Rules 13a-15(e) and 15d-15(e) of the Exchange Act. Our disclosure controls and procedures are designed to ensure that information
required to be disclosed in the reports we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SECs rules and forms, and that such information is accumulated and
communicated to our management, including our Chief Executive Officer and our Chief Financial Officer, to allow timely decisions regarding required disclosures. Based on the evaluation and the identification of the material weaknesses in internal
control over financial reporting described below our Chief Executive Officer and our Chief Financial Officer concluded that, as of December 31, 2009, the Companys disclosure controls and procedures were not effective.

Managements Report on Internal Control over Financial Reporting

Management is responsible for establishing and maintaining adequate internal control over financial reporting, as defined in Rules
13a-15(f) and 15d-15(f) under the Exchange Act. Internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements in
accordance with GAAP. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projection of any evaluation of effectiveness to future periods is subject to the risk that controls
may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. Management has conducted, with the participation of our Chief Executive Officer and our Chief Financial
Officer, an assessment, including testing of the effectiveness of our internal control over financial reporting as of December 31, 2009. Managements assessment of internal control over financial reporting was conducted using the criteria
in Internal ControlIntegrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). A material weakness is a control deficiency, or combination of control deficiencies, that results
in more than a remote likelihood that a material misstatement of the annual or interim financial statements will not be prevented or detected.

The Companys internal control structure concerning financial reporting was negatively impacted by the series of acquisitions entered
into during fiscal year 2008. The acquired Companies did not maintain effective controls over financial statement reporting. As part of the due diligence around the acquisitions it was expected that consolidation and integration of financial
accounting operations would be appropriate to bring all entities to one common set of controls and processes to enhance efficiencies and increase effectiveness of the controls around financial reporting, including integration of financial reporting
systems and restructuring of administrative and financial personnel.

As reported in our December 31, 2008 10-K filing, Item 9A
Controls and Procedures, we identified the material weaknesses in not maintaining sufficient staffing of personnel with an appropriate level of knowledge, experience and training in the application of GAAP and in internal control over financial
reporting commensurate with our financial reporting requirements, did not maintain and communicate sufficient formalized and consistent finance and accounting policies and procedures and did not maintain effective controls over our financial close
and reporting process including failure to maintain effective controls to provide reasonable assurance that accounts were complete and accurate and agreed to detailed support and that reconciliations of accounts were properly performed, reviewed and
approved.

In response to the material weaknesses, management has taken certain actions and will continue to take further steps
to strengthen our control processes and procedures in order to remediate such material weaknesses. We have converted all acquired companies to a common enterprise system, centralized all transaction processing functions in one location with a common
set of controls and procedures, utilized outside consultants as needed to assist with executing the preparation and/or reviews of reconciliations under our directions, and recruited accounting, finance and business system personnel who can provide
the adequate experience and knowledge to improve the timeliness and effectiveness of our account reconciliations and ultimately the financial reporting processes.

Management remains focused on improving internal controls over financial reporting and views the process as an ongoing effort to which we
have and will devote significant resources. We continue to develop new policies and procedures as well as educate and train our financial reporting department regarding our existing policies and procedures in a continual effort to improve our
internal control over financial reporting. As of the end of our most recently completed fiscal year, we carried out an evaluation of internal controls. Although major progress has been made in improving and remediating deficiencies in the internal
control structure over financial reporting as reported in the 2008 10-K filing, no formal internal testing has taken place to ensure the effectiveness of the actions taken to correct the deficiencies.

The control deficiencies mentioned above could result in
misstatements of the aforementioned financial statement accounts and disclosures that may not be prevented or detected and that could result in a material misstatement of our annual or interim



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consolidated financial statements. Accordingly, management has determined that each of the control deficiencies listed above constitutes a material weakness. Because of the material weaknesses
described above, management has concluded that we did not maintain effective internal control over financial reporting as of December 31, 2009, based on the Internal ControlIntegrated Framework issued by COSO.

As reported in this Form 10-K filing, the Company has reported a revenue restatement in connection with the demand letters received
from the Federal Communication Commission (FCC). Management has evaluated the internal controls surrounding revenue recognition and concluded the restatement should not be deemed as a material weakness because the issue relates to the
FCCs retroactive application of a new ruling issued on February 25, 2010. The Company did not have the financial wherewithal to challenge the retroactive ruling and under duress agreed to the terms of the FCCs demand. Management
believes the controls surrounding revenue recognition were adequate based on the rules in place during the period reported as no control could anticipate nor prevent a retroactive rule change.

Remediation of Material Weaknesses in Internal Control over Financial Reporting

In response to the material weaknesses, Management has engaged in, and continues to engage in, substantial efforts to address our internal
control deficiencies over financial reporting and the ineffectiveness of our disclosure controls and procedures. The Company has added significant skills and competencies to our corporate finance and accounting function by hiring individuals with
stronger technical skills and significant experience in areas deemed appropriate to their assigned responsibilities, converted all acquired companies to a common chart of accounts and a single enterprise system, centralized all transaction
processing functions in one location with a common set of controls and procedures and increased financial analytics for comparable and reasonable testing.

The foregoing initiatives have enabled us to significantly improve our control environment, the completeness and accuracy of underlying
accounting data, and the timeliness with which we are able to close our books. Management is committed to continuing efforts aimed at fully achieving an operationally effective control environment and timely filing of regulatory required financial
information. The remediation efforts noted above are subject to the Companys internal control assessment, testing and evaluation processes. While these efforts continue, we will rely on additional substantive procedures and other measures as
needed to assist us with meeting the objectives otherwise fulfilled by an effective control environment.

Because of the
material weaknesses identified in our evaluation of internal control over financial reporting, we performed additional procedures, so that our consolidated financial statements as of and for the year ended December 31, 2009, are presented in
accordance with GAAP. Our additional procedures included, but were not limited to performing additional closing procedures, including detailed reviews of journal entries, re-performance of account reconciliations, comprehensive search for unrecorded
liabilities at December 31, 2009 and extensive analyses of balance sheet accounts. The completion of these and other procedures resulted in the identification of adjustments related to our consolidated financial statements as of and for the
year ended December 31, 2009. Management believes that none of the material weaknesses identified require the restatement of any previously reported financial statements.

We believe that because we performed the substantial additional procedures described above and made appropriate adjustments, the
consolidated financial statements for the periods included in this Annual Report are fairly stated in all material respects in accordance with GAAP.

Item 9B. Other InformationNone

PART III

Item 10. Directors, Executive Officers and Corporate Governance.

Directors and Executive Officers

Set forth below is certain information relating to our current directors and executive officers.



|                      |  |     |  |                                                    
|--------------------- |  | --- |  | ---------------------------------------------------
|Name                  |  | Age |  | Capacities in Which Serving                        
|                      |  |    
|Daniel R. Luis        |  | 43  |  | Chief Executive Officer and Director               
|                      |  |    
|John R. Ferron        |  | 45  |  | Chief Operating Officer and Chief Financial Officer
|                      |  |    
|Michael J. Pendergast |  | 46  |  | General Counsel and Corporate Secretary            
|                      |  |    
|Behdad Eghbali        |  | 34  |  | Director - Chairman                                
|                      |  |    
|Ronald Obray          |  | 49  |  | Director                                           
|                      |  |    
|Jose Feliciano        |  | 37  |  | Director                                           
|                      |  |    
|Aaron Dobrinsky       |  | 46  |  | Director                                           



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Daniel R. Luis, 43, joined our board in January 2003 at the time he was
elected our Chief Executive Officer. He previously served as our President and Chief Operating Officer from May 2002 until January 2003. Mr. Luis is also President and Chief Executive Officer of Wynd Communications Corporation, which became our
wholly owned subsidiary in June 2000. Mr. Luis joined Wynd in 1994 and has held his current positions with Wynd since 1998.

John R. Ferron, 45, began serving as our Chief Operating Officer effective April 1, 2008 and as our Chief Financial
Officer in June 2008. Mr. Ferron served as Chief Financial Officer of Celerity, Inc. (a company engaged in the design, engineering and manufacturing of precision instruments and advanced gas and liquid delivery solutions for the global
semiconductor and related electronics markets) from December 23, 2004 through January 2008 and as Chief Financial Officer of Celerity Group, Inc. (formerly Kinetics Group, Inc.) from February 2000 through December 2004.

Michael J. Pendergast, 46, joined us as General Counsel in April 2008 and was appointed as Secretary in May 2008. From April
2007 until joining us, he served as General Counsel to PureDepth, Inc. (a technology and licensing company). From February 1999 to April 2006, he served as General Counsel, Vice President, Business Affairs, and Assistant-Secretary, and from May 2006
to December 2006, as a part time consultant, to GlobalEnglish Corporation, an e-learning company. Prior to that time he served as General Counsel (from June 1998 to October 1998) and Associate General Counsel (from May 1996 to June 1998) to
Broderbund Software.

Behdad Eghbali, 34, joined our board in August 2007. Mr. Eghbali is a partner and
co-founder of Clearlake Capital Group, a private investment firm. Prior to forming Clearlake Capital Group in January 2007, Mr. Eghbali was a private equity investor at the Texas Pacific Group from 2003 to 2007. Before joining Texas Pacific
Group in 2003, Mr. Eghbali was a partner at Venus Capital (Voyager Fund) from 2001 to 2003. Prior to that, he was the Vice President of Business Development at Turbolinux, a software/services provider, from 1999 to 2001. Mr. Eghbali serves
as a representative for Clearlake Capital Group to the boards of directors of several privately held companies. Mr. Eghbali received a BS degree from the University of California, Berkeley.

Ronald E. Obray, 49, joined the board in April 2009. Previously, Mr. Obray was the CEO of HOVRS, the second largest VRS
provider in the nation serving the needs of the Deaf and Hard of Hearing community, prior to its merger with the Company in January 10, 2008. Mr. Obray held the position of CEO of HOVRS since founding the Company in 1992.

Jose Feliciano, 37, was appointed to our Board of Directors on March 16, 2010. Since July 2009, Mr. Feliciano
has provided general management consulting and advisory services to Purples CEO and Board of Directors. Mr. Feliciano has been a partner and co-founder of Clearlake Capital Group, L.P. (Clearlake) since its founding in
2006. Clearlake is a private investment firm and, together with its affiliates, is Purples leading investor. Mr. Feliciano joined Tennenbaum Capital Partners, LLC, a private investment firm, in 2001 and resigned from the
partnership and Investment Committee in December 2006. From 1999 to 2000, Mr. Feliciano served in various roles, including as Chief Financial Officer, at govWorks, Inc., a venture-backed government technology services company where he
managed the finance, corporate development and human resource functions. Prior to that, he worked at Goldman, Sachs & Co. as an investment banker. Mr. Feliciano is a board member and board observer for several private companies.

Aaron Dobrinsky, 46, Aaron Dobrinskyre-joined our Board of Directors in
March 16, 2010, while continuing to serve as a strategic advisor to the Board. Previously, Mr. Dobrinsky founded GoAmerica in 1996 and served as the Chairman from 1996 to June 2008. He also served as President of GoAmerica until
November 2000 and our Chief Executive Officer until January 2003. Since 2006, Mr. Dobrinsky has served as President of Dobrinsky Management, Inc. (DMI), a management consulting and advisory firm providing strategic, operational and
financial guidance to startup and mid-stage companies. Since June 2009, Mr. Dobrinsky has served as interim-CEO of Kosher.com, an online national specialty supermarket. Mr. Dobrinsky was an executive member of the board of directors
of RoomLinX, Inc., a provider of wireless high-speed Internet network solutions to hotels and conference centers, from June 2004 through November 17, 2006, where he also served as Chief Executive Officer from June 2004 through November 1,
2005. Mr. Dobrinsky is a board advisor and board member for several private companies and non-profit organizations.

Audit
Committee

We do not have any securities listed on a national securities exchange and are not a listed issuer.
Accordingly, the rules pertaining to audit committees and the rules pertaining to the designation of an audit committee financial expert which apply to listed issuers do not apply to us. As a result, we have not designated an audit committee
financial expert nor do we have an audit committee which complies with the rules which apply to listed issuers.

Compensation
Committee

We do not have any securities listed on a national securities exchange and are not a listed issuer,
accordingly the rules pertaining to compensation committees do not apply to us. As a result we do not have a compensation committee which complies with the rules which apply to listed issuers. Our Compensation Committee assists the Board of
Directors in the evaluation and compensation of executives.



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Changes in Directors and Executives

Effective May 22, 2009, Mr. Routhiers employment with the Company terminated.

Effective December 2, 2009, Mr. McDonagh resigned position on the Board of Directors.

Code of Ethics

We maintain a code of ethics applicable to our directors, executive officers and other senior financial personnel. A copy of this code of
ethics is posted on our website, accessible at: http://www.purple.us/Pages/Policies. We will furnish (free of charge) a copy of this code of ethics to any person who submits a written request to Investor Relations at Purple Communications, Inc., 595
Menlo Drive, Rocklin, California 95765.

Section 16(a) Beneficial Ownership Reporting Compliance

Section 16(a) of the Exchange Act requires our directors, officers and beneficial owners of more than 10% of our common stock to file
reports of ownership and reports of changes in the ownership with the SEC. Such persons are required by SEC regulations to furnish us with copies of all Section 16(a) forms they file. To our knowledge, based solely on our review of the copies
of such forms submitted to us during the year ended December 31, 2009, we believe that all Section 16(a) filing requirements applicable to our officers and directors were complied with, except (i) Steven C. Chang failed to timely
report his beneficial acquisition of Series B Preferred Stock and Common Stock Warrants on December 14, 2009; such acquisition was reported on Form 4 on January 28, 2010; (ii) Behdad Eghbali failed to timely report his beneficial
acquisition of Series B Preferred Stock and Common Stock Warrants on December 14, 2009; such acquisition was reported on Form 4 on January 28, 2010; (iii) Clearlake Capital Partners, LLC failed to timely report his beneficial
acquisition of Series B Preferred Stock and Common Stock Warrants on December 14, 2009; such acquisition was reported on Form 4 on January 28, 2010; (iv) Ronald Obray failed to timely file a Form 3 upon his appointment as a director
of the Company on April 30, 2009; such Form 3 was filed on June 18, 2009; (v) Christopher Gibbons failed to timely report an acquisition of a stock option on June 1, 2009; such acquisition was reported on Form 4 on June 16,
2009; (vi) Dominic Gomez failed to timely report the acquisition of a stock option on May 28, 2010; such acquisition was reported June 5, 2010; (vii) Steven Chang failed to timely report the acquisition of a stock option on
June 1, 2009; such acquisition was reported on June 5, 2010; and (viii) Behdad Eghbali failed to timely report the acquisition of a stock option on June 1, 2009; such acquisition was reported on June 5, 2010.

Item 11. Executive Compensation

Compensation Discussion and Analysis

Our overall compensation policies have been monitored by the Compensation Committee of our Board of Directors and our Board of Directors.
Daniel R. Luis, our Chief Executive Officer, participates in determinations regarding the compensation and design of our benefit programs for all employees, including our other executive officers. He does not, however, participate in determining his
own compensation.

Our Compensation Objectives and the Focus of Our Compensation Rewards

We believe that an appropriate compensation program should draw a balance between providing rewards to executive officers while at the
same time effectively controlling compensation costs. We reward executive officers in order to attract highly qualified individuals, to retain those individuals in a highly competitive marketplace for executive talent and to motivate them to perform
in a manner that maximizes our corporate performance. Our philosophy is summarized as follows:



| |  |  | Provide competitive levels of total compensation so we can attract and retain the best possible executive talent;
| | - |  | -----------------------------------------------------------------------------------------------------------------



| |  |  | Motivate executives to achieve optimum performance for the Company;
| | - |  | -------------------------------------------------------------------



| |  |  | Align the financial interest of executives and stockholders through equity-based plans; and
| | - |  | -------------------------------------------------------------------------------------------



| |  |  | Provide a total compensation program that primarily focuses on overall business results with recognition of individual contributions, enabled by
providing market or slightly below-market salary compensation and higher variable compensation providing, including bonuses and longer-term equity incentives, in order to best match executive compensation to long-term shareholder value.
| | - |  | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------



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Management Involvement in Compensation Decisions

Management does not play a large role in the process of determining compensation. The CEO prepares annual reviews for top executives and
makes compensation recommendations for his direct reports to the Compensation Committee or the Board of Directors. At the request of the Compensation Committee or the Board, management occasionally makes proposals to the Compensation Committee or
the Board regarding incentive targets, incentive plan structure and other compensation related matters. At the request of the Compensation Committee or the Board, Mr. Luis has attended certain of the Compensation Committee meetings.

Compensation Consultant

During 2009 we did not rely upon consultants to set our salaries, to establish salary ranges or to provide advice regarding other
compensation matters. The Compensation Committee or the Board plans to revisit this topic at appropriate intervals in the future as our circumstances change.

Elements of Compensation Program

We view executive compensation as having three key elements:



| |  |  | A current cash compensation program consisting of salary and cash bonus incentives.
| | - |  | -----------------------------------------------------------------------------------



| |  |  | Long-term equity incentives reflected in grants of stock options and/or restricted stock awards.
| | - |  | ------------------------------------------------------------------------------------------------



| |  |  | Other benefits and perquisites.
| | - |  | -------------------------------

By means of these programs, we aim to provide our executives with an overall competitive compensation package that seeks to align
individual performance with our long-term business objectives.

We have not established any formal policies or guidelines for
allocating between long-term and currently paid out compensation, or between cash and non-cash compensation. In determining the amount and mix of compensation elements and whether each element provides the correct incentives and rewards for
performance consistent with our short and long-term goals and objectives, our compensation committee relies on its judgment about each individuals experience and performance rather than adopting a formulaic approach to compensatory decisions.

We have described below the specific elements of our compensation program for executive officers.

Salary. We pay salaries to our executive officers identified in the Summary Compensation Table below (the Named
Officers) in order to fairly compensate them for their day-to-day responsibilities in managing our business. Only Messrs. Luis and Ferron have employment agreements with us, each of which is described under 2008 Executive
CompensationEmployment, Termination and Change-in-Control Agreements. The purpose of base salary is to reflect job responsibilities, value to us and competitiveness of the market. Base salaries for our executive officers are determined
based on the nature and responsibility of the position, salaries for comparable positions, the expertise of the individual executive, and the competitiveness of the market for the executive officers services.

Bonus. Bonuses are designed to motivate executives by rewarding their individual performance and contribution to our
financial performance. The Company provided bonuses under a 2009 fiscal year discretionary compensation plan which was a combination of the Companys performance for the year based on revenue and profitability goals established by the
Compensation committee and on the employees individual performance and contributions to the Companys success as determined by the CEO and Compensation Committee.

Long-Term Incentive Compensation. We provide long-term incentives to our executive officers through our 2005 Equity
Compensation Plan, we refer to this as our Stock Option Plan. Our Stock Option Plan permits the grant of stock options and restricted stock awards. Stock options were previously granted to our Named Officers. In addition, restricted stock awards
were previously granted to our Named Officers to reward performance and in accordance with their respective employment agreements. No restricted stock awards were granted to the Named Officers in 2009. The Compensation Committee or the Board may
grant additional stock options or restricted stock awards to the Named Officers in the future in its discretion. We believe that long-term stock compensation is a valuable employee retention tool, encourages participants to focus on our long-term
performance and



44



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##### Table of Contents

provides an opportunity for executive officers and key employees to increase their stake in us through option grants. Accordingly, we have the ability to issue options and grant restricted stock
according our Amended and Restated 2005 Equity Compensation Plan. Through our stock compensation programs, we aim to align our executive officers interests with those of our stockholders by enhancing the link between creation of stockholder
value and long-term executive incentive compensation.

Previously the Compensation Committee has met on a regular and
established schedule, on the second Friday of the second month of each quarter, in order to review and approve stock option grants, a process intended to be consistent with the timing of the Companys trading window and to avoid the potential
for timing inconsistencies with the release of material non-public information. The exercise price of stock options issued under our Stock Option Plan is established using the closing price as indicated on NASDAQ on the trading day immediately
preceding the date of the stock option grant. Due to the change in Board composition and deregistration of the Companys securities, the Board has taken over responsibilities regarding compensation policies and will hold meetings as necessary.

Other Elements of Compensation for Executive Officers. In order to attract and retain qualified executives, we
provide executives with defined contribution retirement benefits through our 401(k) plan for which we match a certain portion of an executives contribution and for certain executive officers we provide automobile allowances. Details of the
values of these benefits and perquisites may be found in the narratives to the summary compensation table below.

PerquisitesAll Other Income. We provide our executive officers with various health and welfare programs and other
employee benefits which are generally available on the same cost-sharing basis to all of our employees. However, we do not provide any significant perquisites or other benefits to our executive officers. We also provide certain of our executive
officers with car allowances associated with the use of their automobiles.

Company Performance Factors

Although we provide our executive officers with salaries that are generally at (or below) competitive levels within our industry, we also
provide what we believe are superior health and welfare benefits to all employees. Executive officers are subject to annual reviews, at which time increases in salary compensation are evaluated based on a number of factors, including without
limitation, Company performance, individual contribution to the achievement of business key objectives, general market conditions and industry trends. Executive officers are generally eligible to receive bonuses, which are designed to reward and
motivate individual performance, and to align their compensation with our overall financial performance targets, which are currently primarily focused on revenue and profitability. The Company also takes into account individual performance towards
individual management objectives, which are subject to the discretion of the Chief Executive Officer and the Compensation Committee.

Benchmarking

We compare
our salaries and other elements of compensation against the salaries and other compensation measures of other public companies in our industry by reviewing the proxy statements of such other companies. However, we do not prepare formal benchmarking
studies.

Employment Agreements

See 2009 Executive CompensationEmployment, Termination of Employment and Change-in-Control Agreements for a description
of our employment agreements with our executives.

Compliance with Code Sections 162(m) and 409A

Code Section 162(m) denies a deduction to any publicly held corporation for compensation paid to certain covered
employees in a taxable year to the extent that compensation exceeds $1 million for a covered employee. Certain performance-based compensation that has been approved by our stockholders is not subject to this limitation. As a result, stock
options granted under our Stock Option Plan are not subject to the limitations of Section 162(m). However, restricted stock awards under our Stock Option Plan generally will not be treated as performance-based compensation. Restricted stock
award grants made to date under the Stock Option Plan have not been at levels that, together with other compensation, approached the $1 million limit. Also, since we retain discretion over cash bonuses, those bonuses also will not qualify for the
exemption for performance-based compensation. Because none of our executive officers had compensation in excess of $1 million for 2009, Section 162(m) was not applicable.

It is also our intention to maintain our executive compensation arrangements in conformity with the requirements of Code
Section 409A, which imposes certain restrictions on deferred compensation arrangements. We are in the process of reviewing and modifying, as necessary, our deferred compensation arrangements since the adoption of regulations in 2007 that
implement Section 409A.



45



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##### Table of Contents

Summary Compensation Table

The following Summary Compensation Table sets forth, for the years ended December 31, 2009, 2008 and 2007 information concerning
compensation for services in all capacities awarded to, earned by or paid to our Chief Executive Officer, Chief Financial Officer, our two current executive officers other than the Chief Executive Officer and Chief Financial Officer serving at the
end of the 2008 fiscal year, and two former executive officers who were not executive officers at the end of the 2009 fiscal year but received levels of compensation in 2009 such that they would have been included in the three most highly
compensated executive officers of the Company other than the Chief Executive Officer and the Chief Financial Officer had they been serving at the end of fiscal 2009 (the Named Officers).



|                                                                  |      |      |  |                                               |         |                                     |         |                       |  |         |         |                |         |         |  |           |       |  |           |        
|----------------------------------------------------------------- | ---- | ---- |  | --------------------------------------------- | ------- | ----------------------------------- | ------- | --------------------- |  | ------- | ------- | -------------- | ------- | ------- |  | --------- | ----- |  | --------- | -------
|                                                                  |      |      |  | Cash and Other Compensation Actually Received |         | Including Imputed OptionAward Value
|Name and Principal Position                                       |      | Year |  | Salary                                        |         | Bonus                               |         | All OtherCompensation |  | Total   |         | OptionAwards * |         | Total  
|                                                                  |      |      |  |                                               |         |                                     |        
|Daniel R. LuisChief Executive Officer                             |      | 2009 |  | $                                             | 277,116 |                                     | $       | 125,000               |  | $       | 13,563  |                | $       | 415,679 |  | $         |      |  | $         | 415,679
|                                                                  | 2008 |      |  | 271,538                                       |         |                                     | 100,000 |                       |  | 106,267 |         |                | 477,805 |         |  | 1,838,746 |       |  | 2,316,551
|                                                                  | 2007 |      |  | 210,370                                       |         |                                     | 32,660  |                       |  | 14,758  |         |                | 257,788 |         |  |          |       |  | 257,788  
|                                                                  |      |      |  |                                               |         |                                     |        
|John R. FerronChief Operating Officer and Chief Financial Officer |      | 2009 |  |                                               | 267,081 |                                     |         | 125,000               |  |         | 12,000  |                |         | 404,081 |  |           |      |  |           | 404,081
|                                                                  | 2008 |      |  | 172,947                                       |         |                                     | 40,000  |                       |  | 9,002   |         |                | 221,949 |         |  | 982,986   |       |  | 1,204,935
|                                                                  | 2007 |      |  |                                              |         |                                     |        |                       |  |        |         |                |        |         |  |          |       |  |         
|                                                                  |      |      |  |                                               |         |                                     |        
|Edmond RouthierPresident and Vice Chairman                        |      | 2009 |  |                                               | 122,692 |                                     |         |                      |  |         | 218,654 |                |         | 341,346 |  |           |      |  |           | 341,346
|                                                                  | 2008 |      |  | 274,999                                       |         |                                     |        |                       |  | 12,000  |         |                | 286,999 |         |  | 1,656,113 |       |  | 1,943,112
|                                                                  | 2007 |      |  |                                              |         |                                     |        |                       |  |        |         |                |        |         |  |          |       |  |         
|                                                                  |      |      |  |                                               |         |                                     |        
|Michael J. PendergastGeneral Counsel andCorporate Secretary       |      | 2009 |  |                                               | 209,642 |                                     |         | 30,000                |  |         | 3,373   |                |         | 243,015 |  |           | 3,158 |  |           | 246,173
|                                                                  | 2008 |      |  | 135,856                                       |         |                                     |        |                       |  | 1,346   |         |                | 137,202 |         |  | 255,686   |       |  | 392,888  
|                                                                  | 2007 |      |  |                                              |         |                                     |        |                       |  |        |         |                |        |         |  |          |       |  |         
|                                                                  |      |      |  |                                               |         |                                     |        
|Jesse OdomSenior Vice President                                   |      | 2009 |  |                                               | 47,365  |                                     |         |                      |  |         | 322,192 |                |         | 369,557 |  |           |      |  |           | 369,557
|                                                                  | 2008 |      |  | 125,884                                       |         |                                     | 50,000  |                       |  | 5,734   |         |                | 181,618 |         |  | 414,028   |       |  | 595,646  
|                                                                  | 2007 |      |  | 177,731                                       |         |                                     | 22,450  |                       |  | 14,602  |         |                | 214,783 |         |  |          |       |  | 214,783  
|                                                                  |      |      |  |                                               |         |                                     |        
|Edward ReginelliVice President Finance                            |      | 2009 |  |                                               | 214,846 |                                     |         | 42,000                |  |         | 1,696   |                |         | 258,542 |  |           |      |  |           | 258,542
|                                                                  | 2008 |      |  | 34,731                                        |         |                                     |        |                       |  | 485     |         |                | 35,216  |         |  | 87,001    |       |  | 122,217  
|                                                                  | 2007 |      |  |                                              |         |                                     |        |                       |  |        |         |                |        |         |  |          |       |  |         
|                                                                  |      |      |  |                                               |         |                                     |        
|Anthony LaRosaVice President - Enterprise IT                      |      | 2009 |  |                                               | 201,423 |                                     |         | 30,000                |  |         | 1,536   |                |         | 232,959 |  |           | 6,315 |  |           | 239,274
|                                                                  | 2008 |      |  | 56,923                                        |         |                                     | 30,000  |                       |  | 1,067   |         |                | 87,990  |         |  | 138,071   |       |  | 226,061  
|                                                                  | 2007 |      |  |                                              |         |                                     |        |                       |  |        |         |                |        |         |  |          |       |  |         



| |  |  | All Other Compensation for 2009 includes the following:
| | - |  | ---------------------------------------------------------



| |  |  | For Mr. Luis: $12,000 for car allowance, $1,213 for 401-K Company match and $350 gym reimbursement.
| | - |  | ---------------------------------------------------------------------------------------------------



| |  |  | For Mr. Ferron: $12,000 for car allowance.
| | - |  | ------------------------------------------



| |  |  | For Mr. Routhier: $163,943 severance payment, $49,711 personal time off payment and $5,000 for car allowance.
| | - |  | -------------------------------------------------------------------------------------------------------------



| |  |  | For Mr. Pendergast: $923 for Company 401-K match.
| | - |  | -------------------------------------------------



| |  |  | For Mr. Odom: $153,846 severance payment and $168,345 consulting fees.
| | - |  | ----------------------------------------------------------------------



| |  |  | For Mr. Reginelli: $1,696 for Company 401-K match.
| | - |  | --------------------------------------------------



| |  |  | For Mr. LaRosa: $1,536 for Company 401-K match.
| | - |  | -----------------------------------------------



|* | The amounts reflected in this column do not reflect the actual compensation earned, awarded or paid for 2009, but instead reflect the full grant date fair value of the
option awards as required by the rules of the SEC.
|- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------



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##### Table of Contents

Grants of Plan Based Awards

The following table lists grants of plan-based awards made to our named executive officers in 2009 and related total fair value
compensation for 2009.



|                      |  |            |  |                                                             |  |                                       |  |                                                
|--------------------- |  | ---------- |  | ----------------------------------------------------------- |  | ------------------------------------- |  | -----------------------------------------------
|Name                  |  | Grant Date |  | All Other OptionAwards:Number ofSecuritiesUnderlyingOptions |  | Exercise or BasePrice of OptionAwards |  | Grant DateFair Value ofStock andOptionAwards(1)
|Michael J. Pendergast |  | 28-May-09  |  | 5,000                                                       |  | 2.37                                  |  | 3,158                                          



|(1) | This column shows the full grant date fair value of option awards that we must expense in our financial statements over the respective vesting periods in accordance
with FASB ASC Topic 718. Assumptions used in the calculation of these amounts are included in Note 14 to the Companys audited financial below.
|--- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Outstanding Equity Awards at December 31, 2009

The following table sets forth, for each of the Named Officers, information regarding stock options and stock awards outstanding at December 31,
2009.



|                      |  |                                                    |  |                                                    |  |                        |        |                      |           
|--------------------- |  | -------------------------------------------------- |  | -------------------------------------------------- |  | ---------------------- | ------ | -------------------- | ----------
|                      |  | Option Awards                                     
|                      |  | Number
ofSecuritiesUnderlyingUnexercisedOptions(#) |  | Number
ofSecuritiesUnderlyingUnexercisedOptions(#) |  | OptionExercisePrice($) |        | OptionExpirationDate
|Name                  |  | Exercisable                                        |  | Unexercisable                                      |  |                       
|                      |  |                                                    |  |                                                   
|Daniel R. Luis        |  | 7,192                                              |  | 42,708                                             |  | $                      | 6.11   |                      | 4.30/2018 
|                      |  | 1,875                                              |  |                                                   |  | $                      | 16.00  |                      | 4/5/2014  
|                      |  | 2,500                                              |  |                                                   |  | $                      | 16.00  |                      | 4/5/2014  
|                      |  | 3,828                                              |  |                                                   |  | $                      | 23.20  |                      | 12/13/2012
|                      |  | 2,500                                              |  |                                                   |  | $                      | 43.20  |                      | 5/26/2012 
|                      |  | 1,688                                              |  |                                                   |  | $                      | 151.20 |                      | 1/15/2012 
|                      |  | 1,978                                              |  |                                                   |  | $                      | 167.20 |                      | 3/29/2010 
|                      |  | 625                                                |  |                                                   |  | $                      | 600.00 |                      | 11/19/2010
|                      |  | 100,000                                            |  | 300,000                                            |  | $                      | 6.57   |                      | 2/8/2018  
|                      |  |                                                    |  |                                                   
|John R. Ferron        |  | 68,750                                             |  | 206,250                                            |  | $                      | 6.00   |                      | 3/31/2018 
|                      |  |                                                    |  |                                                   
|Michael J. Pendergast |  |                                                   |  | 70,000                                             |  | $                      | 6.11   |                      | 4/30/2018 
|                      |  |                                                    |  | 5,000                                              |  | $                      | 2.37   |                      | 5/28/2019 



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##### Table of Contents

POTENTIAL PAYMENTS UPON TERMINATION OR CHANGE IN CONTROL

The following table summarizes the potential payments and benefits our Named Officers upon termination of employment without cause or
under a change in control. The table below assumes the termination of employment on the last day of our fiscal year, which was December 31, 2009.



|                      |  |                     |  |                                                                               |        
|--------------------- |  | ------------------- |  | ----------------------------------------------------------------------------- | -------
|Officers              |  | Benefits            |  | Termination Without CauseWithout Change of ControlWithin 3 Years
ofEmployment
|                      |  |                    
|Daniel R. Luis        |  | Salary              |  |                                                                               | 275,000
|                      |  | Bonus               |  |                                                                               |       
|                      |  | Healthcare benefits |  |                                                                               | 17,483 
|                      |  | Outplacment cost    |  |                                                                               | 68,750 
|                      |  | Option Acceleration |  |                                                                               |       
|                      |  |                     |  |                                                                               |        
|                      |  | Total               |  | $                                                                             | 361,233
|                      |  |                     |  |                                                                               |        
|                      |  |                    
|John R. Ferron        |  | Salary              |  |                                                                               | 137,500
|                      |  | Bonus               |  |                                                                               |       
|                      |  | Healthcare benefits |  |                                                                               | 17,716 
|                      |  | Outplacment cost    |  |                                                                               | 68,750 
|                      |  | Option Acceleration |  |                                                                               |       
|                      |  |                     |  |                                                                               |        
|                      |  | Total               |  | $                                                                             | 223,966
|                      |  |                     |  |                                                                               |        
|                      |  |                    
|Michael J. Pendergast |  | Salary              |  |                                                                               | 53,750 
|                      |  | Bonus               |  |                                                                               |       
|                      |  | Healthcare benefits |  |                                                                               | 3,610  
|                      |  | Outplacment cost    |  |                                                                               |        
|                      |  | Option Acceleration |  |                                                                               |       
|                      |  |                     |  |                                                                               |        
|                      |  | Total               |  | $                                                                             | 57,360 
|                      |  |                     |  |                                                                               |        

The value of accelerated vesting of options was
estimated under the intrinsic method. Accordingly, the closing price of our common stock on December 31, 2009 was compared to the exercise prices of the applicable options to determine the spread for each option, and the spread was applied to
the in-the-money options that were unvested as of December 31, 2009. For the purpose of this calculation, we used $0.34 per share which was the closing price on the last business day of the fiscal year. As a result of this
calculation, the intrinsic value of any options which may be accelerated as a result of the termination of any of our Named Officers is $0.

Employment, Termination of Employment and Change-in-Control Agreements

On March 20, 2008, we entered into a new employment agreement with Daniel R. Luis, our Chief Executive Officer. The agreement
provides that Mr. Luis will receive an initial base salary of $275,000. The Compensation Committee may award Mr. Luis additional bonus payments, option grants or restricted stock awards in its discretion. The agreement is of indefinite
term, and provides for an annual salary review, at which time the salary paid under the agreement may be increased (but not decreased ) in the discretion of the Compensation Committee. In the event that Mr. Luis is terminated without cause or
resigns for good reason (as each such term is defined in the agreement), he shall be entitled to receive enhanced severance, in an amount equal to one years base salary, as well as the right to continue in the Companys health and welfare
benefit plans for one year after termination and 90 days outplacement services at a level commensurate with his position. In the event of a change of control of the Company, as defined in the employment agreement, 25% of the
Mr. Luis then-unvested stock options shall immediately vest. In addition, after a change of control of the Company, all remaining unvested stock of the subject executive shall immediately vest if (a) Mr. Luis aggregate
compensation is substantially diminished, or (b) Mr. Luis is required to relocate more than 100 miles from his then-current residence in order to continue to perform his duties. Mr. Luis also receives a $1,000 per month expense
allowance and is reimbursed for additional business travel and entertainment expenses incurred in connection with his duties. The employment agreement also contains certain confidentiality provisions and requires that we maintain standard directors
and officers insurance in the same amount as we maintain for other directors and officers.



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##### Table of Contents

On April 9, 2010, the severance provision of Mr. Ferrons employment contract
was amended reducing the payment amount equal to the fifty percent (50%) of Executives then-current annual Base Salary, less withholding taxes and applicable deductions, payable in a lump sum, within thirty (30) days of the date
Executives employment is terminated. Upon the execution of this Amendment, Mr. Ferron received a bonus in an amount equal to fifty percent (50%) Executives current annual Base Salary, less withholding taxes and applicable
deductions, payable in a lump sum.

Compensation of Directors

For 2009, each of our non-employee directors was granted a stock option to purchase 25,000 shares of common stock. The options have a ten
year term and were granted with an exercise price equal to the closing price of our common stock on the date the option was granted. The stock options vest in four quarterly installments commencing one quarter after the date on which the options
were granted. Other than as noted above, our directors did not receive any compensation in connection with their service to the Board in 2009.

Directors who are also employees of the company are not additionally compensated for their services as directors. Their compensation is
summarized in the Summary Compensation Table appearing under the caption 2009 Executive CompensationSummary Compensation Table.

The following table summarizes the compensation we paid in 2009 to our non-employee directors (i.e., all our directors other than Daniel
R. Luis).



|                    |  |                          |      
|------------------- |  | ------------------------ | -----
|Name                |  | TotalOption Awards($)(1)
|                    | 
|Behdad Eghbali      |  | $                        | 3,482
|                    | 
|Steven C.
Chang(2)  |  |                          | 3,482
|                    | 
|Steven
Eskenazi(2)  |  |                          | 3,482
|                    | 
|William
McDonagh(2) |  |                          | 3,482



|(1) | Represents the aggregate grant date fair value of the option awards computed in accordance with FASB ASC Topic 718. The assumptions used in calculating the fair value
of the option awards are set forth in footnote 1 of the Summary Compensation Table above.
|--- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

|(2) | Steven Chang resigned as a director on March 3, 2010; Steven Eskenazi resigned as a director on March 10, 2010; and William McDonagh resigned as a director on December
2, 2009.
|--- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------



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##### Table of Contents

Item 12. Security Ownership of Certain Beneficial Owners and Management and
Related Stockholder Matters.

The following table sets forth information, as of June 9, 2010 about stockholders whom
we believe are the beneficial owners of more than five percent of our outstanding voting securities, as well as information regarding stock ownership by our directors, Named Officers and our directors and Named Officers as a group. As of
June 9, 2010, we had 9,218,542 shares of common stock outstanding, 7,736,944 shares of Series A Preferred Stock outstanding, which were convertible into 47,727,686 shares of common stock and 3,333,333 shares of Series B Preferred Stock
outstanding, which is convertible into 35,250,250 shares of common stock. Except as otherwise noted below, each person or entity named in the following table has the sole voting and investment power with respect to all shares of voting securities
that he, she or it beneficially owns. The holders of our shares of common stock, Series A Preferred Stock and Series B Preferred Stock are entitled to one vote for each outstanding share on matters submitted to our shareholders. Shares covered
by stock options are included in the table only to the extent that such options were exercisable as of June 9, 2010 or become exercisable within 60 days after such date. Except as otherwise noted below, the address of each person or entity
named in the following table is c/o Purple Communications, Inc., 595 Menlo Drive, Rocklin, California 95765.



|                                                                                                                                                                                                                                    |  |                                                                           |      |  |                      |   |  |                                                                              |      |  |                    |  
|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |  | ------------------------------------------------------------------------- | ---- |  | -------------------- | - |  | ---------------------------------------------------------------------------- | ---- |  | ------------------ | -
|Name of Beneficial Owner(1)                                                                                                                                                                                                         |  | Amount and Nature ofBeneficial Ownership ofCommon Stock as ofJune 9, 2010 |      |  | Percent of Class (2) |   |  | Amount and Nature ofBeneficial Ownership ofPreferred Stock as ofJune 9,
2010 |      |  | Percent ofClass(3) |  
|                                                                                                                                                                                                                                    |  |                                                                           |      | 
|CCP A,
L.P.(4)                                                                                                                                                                                                                      |  | 148,214,108                                                               | (5)  |  | 94.3                 | % |  | 81,249,863                                                                   | (6)  |  | 97.9               | %
|                                                                                                                                                                                                                                    |  |                                                                           |      | 
|Clearlake Capital Partners, LLC, CCG Operations, LLC, Steven C. Chang, Behdad Eghbali and José E.
Feliciano(4)                                                                                                                      |  | 150,042,181                                                               | (7)  |  | 94.3                 | % |  | 82,977,936                                                                   | (8)  |  | 100                | %
|                                                                                                                                                                                                                                    |  |                                                                           |      | 
|Caymus Investment Group, LLC, Edmond Routhier, Steven Eskenazi, Matthew Ockner, William McDonagh, John Clark, Fritz Beesemyer,
Greg Bronstein, Bill Coleman, Brendan McAninch, Kurt Schusterman, Raj Venkatesan and John
Zeisler(9) |  | 3,300,320                                                                 | (10) |  | 35.8                 | % |  |                                                                             |      |  |                   |  
|                                                                                                                                                                                                                                    |  |                                                                           |      | 
|Ronald and Denise Obray                                                                                                                                                                                                             |  | 2,431,134                                                                 | (11) |  | 26.4                 | % |  |                                                                             |      |  |                   |  
|                                                                                                                                                                                                                                    |  |                                                                           |      | 
|Behdad Eghbali(4)                                                                                                                                                                                                                   |  | 150,042,181                                                               | (12) |  | 94.3                 | % |  | 82,977,936                                                                   | (13) |  | 100                | %
|                                                                                                                                                                                                                                    |  |                                                                           |      | 
|Daniel R. Luis                                                                                                                                                                                                                      |  | 403,757                                                                   | (14) |  | 4.2                  | % |  |                                                                             |      |  |                   |  
|                                                                                                                                                                                                                                    |  |                                                                           |      | 
|John R. Ferron                                                                                                                                                                                                                      |  | 176,145                                                                   | (15) |  | 1.9                  | % |  |                                                                             |      |  |                   |  
|                                                                                                                                                                                                                                    |  |                                                                           |      | 
|Michael J. Pendergast                                                                                                                                                                                                               |  | 18,750                                                                    | (16) |  | *                    |   |  |                                                                             |      |  |                   |  
|                                                                                                                                                                                                                                    |  |                                                                           |      | 
|Jose
Feliciano(4)                                                                                                                                                                                                                   |  | 148,214,108                                                               | (17) |  | 94.3                 | % |  | 81,249,863                                                                   | (18) |  | 97.9               | %
|                                                                                                                                                                                                                                    |  |                                                                           |      | 
|Aaron Dobrinksy                                                                                                                                                                                                                     |  |                                                                          |      |  |                     |   |  |                                                                             |      |  |                   |  
|                                                                                                                                                                                                                                    |  |                                                                           |      | 
|All current directors and current executive officers as a group (8 persons)                                                                                                                                                         |  | 153,071,967                                                               | (19) |  | 95.9                 | % |  | 82,977,936                                                                   | (19) |  | 100                | %



|* | Less than one percent.
|- | ----------------------

|(1) | Except as set forth in the footnotes to this table and subject to applicable community property law, the persons named in the table have sole voting and investment
power with respect to all shares of stock shown as beneficially owned by such stockholder.
|--- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

|(2) | Applicable percentage of ownership is based on an aggregate of 9,218,542 shares of common stock outstanding on June 9, 2010, plus any stock options and warrants
held by each such holder that are exercisable as of June 9, 2010 or become exercisable within 60 days after such date, plus the aggregate number of shares of common stock into which any shares of Series A preferred stock or Series B preferred
stock held by the holder are convertible.
|--- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

|(3) | Applicable percentage of ownership is based on an aggregate of 47,727,686 shares of common stock issuable upon the conversion of the Series A preferred stock and
35,250,250 shares of common stock issuable upon the conversion of the Series B preferred stock.
|--- | -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

|(4) | The business address of CCP A, L.P., Clearlake Capital Partners, LLC, CCG Operations, LLC and Messrs. Chang, Eghbali and Feliciano is 650 Madison Avenue, 23rd Floor,
New York, New York 10022.
|--- | -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------



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|(5) | Consists of 297,585 shares of common stock, warrants to purchase 66,666,660 shares of common stock, 7,456,480 shares of Series A preferred stock and 3,333,333 shares of
Series B preferred stock held directly by CCP A, L.P. (CCP A). The shares of Series A preferred stock and Series B preferred stock accrue cumulative cash dividends of 8% and 12% per annum, respectively, compounded quarterly. In the
event that there are any accrued dividends that have not been paid in cash at the time a share of Series A preferred stock or Series B preferred stock is converted into common stock, the holder of the share of Series A preferred stock or Series B
preferred stock being converted is entitled to receive a number of additional shares of common stock equal to such accrued but unpaid dividends divided by the then-applicable conversion price. As of June 9, 2010, the 7,456,480 shares of Series
A preferred stock held by CCP A, together with accrued and unpaid dividends thereon, were convertible into 45,999,613 shares of common stock, and the 3,333,333 shares of Series B preferred stock were convertible into 35,250,250 shares of common
stock.
|--- | -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

|(6) | Consists of 7,456,480 shares of Series A preferred stock and 3,333,333 shares of Series B preferred stock held directly by CCP A. See footnote 5 above. As of
June 9, 2010, the 7,456,480 shares of Series A preferred stock held by CCP A, together with accrued and unpaid dividends thereon, were convertible into 45,999,613 shares of common stock, and the 3,333,333 shares of Series B preferred stock were
convertible into 35,250,250 shares of common stock.
|--- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

|(7) | Includes 297,585 shares of common stock, warrants to purchase 66,666,660 shares of common stock, 7,456,480 shares of Series A preferred stock and 3,333,333 shares of
Series B preferred stock held directly by CCP A and 280,464 shares of Series A preferred stock held directly by Clearlake Capital Partners I Co-Investment Fund, LLC (f/k/a Clearlake Capital GoAmerica Coinvestment, LLC (Clearlake
Coinvestment)). These shares may be deemed to be beneficially owned by Clearlake Capital Partners, LLC (Clearlake Capital), CCG Operations, LLC (CCG), Steven C. Chang, Behdad Eghbali and Jose E. Feliciano because
(i) Clearlake Capital is the general partner of CCP A, (ii) CCG is the managing member of Clearlake Capital, (iii) Mr. Chang and Mr. Feliciano are the managers of CCG, (iv) Clearlake Capital Group, L.P. is the manager
of Clearlake Coinvestment, (v) CCG is the general partner of Clearlake Capital Group, L.P. and (vi) Mr. Eghbali holds the title of an Authorized Person at CCG. As of June 9, 2010, the total of 7,736,944 shares of Series A
preferred stock were convertible into 47,727,686 shares of common stock and the 3,333,333 shares of Series B preferred stock were convertible into 35,250,250 shares of common stock. Each of the reporting persons disclaims beneficial ownership of the
reported securities, except to the extent of their pecuniary interest therein. The shares listed also include the following: 50,000 shares of common stock issuable upon exercise of stock options that were granted to Mr. Chang in his capacity as
director of the Company and that were issued to Clearlake Capital at Mr. Changs request and 50,000 shares of common stock issuable upon exercise of stock options were granted to Behdad Eghbali in his capacity as director of the Company
and that were issued to Clearlake Capital at Mr. Eghbalis request, all of which are exercisable as of June 9, 2010, or become exercisable within 60 days after such date. These options and shares of common stock may also be deemed to
be beneficially owned by Clearlake Capital, CCG, Mr. Chang, Mr. Eghbali and Mr. Feliciano because (i) Mr. Chang and Mr. Eghbali are employees of Clearlake Capital, (ii) CCG is the managing member of Clearlake
Capital and (iii) Mr. Chang and Mr. Feliciano are the managers of CCG.
|--- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

|(8) | Consists of 7,456,480 shares of Series A preferred stock and 3,333,333 shares of Series B preferred stock held directly by CCP A and 280,464 shares of Series A
preferred stock held directly by Clearlake Coinvestment. See footnotes 5 and 7 above. As of June 9, 2010, the total of 7,736,944 shares of Series A preferred stock were convertible into 47,727,686 shares of common stock and the 3,333,333 shares
of Series B preferred stock were convertible into 35,250,250 shares of common stock.
|--- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

|(9) | The business address of Caymus Investment Group, LLC (Caymus) and the above-mentioned parties is c/o Edmond Routhier, 595 Menlo Drive, Rocklin, California,
95765.
|--- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------

|(10) | Based on the information set forth in a Schedule 13D filed by Caymus with the SEC on January 23, 2008, Caymus is the beneficial owner of 453,047 shares of common
stock. Mr. Routhier is the sole managing member of Caymus and, as a result of his position, has the power to cause the voting and/or disposition of the shares beneficially owned by Caymus. Caymus and Mr. Routhier have voting and
dispositive power over the entire 453,047 shares. Each individual has sole voting power over the following shares of common stock registered in such persons name: Mr. Beesemyer: 49,178 shares; Mr. Bronstein: 126,752 shares;
Mr. Clark: 370,771 shares; Mr. Coleman: 116,251 shares; Mr. Eskenazi: 447,091 shares; Mr. McAninch: 56,937 shares; Mr. McDonagh: 206,517 shares; Mr. Ockner: 398,204 shares; Mr. Routhier: 875,323 shares;
Mr. Schusterman: 67,975 shares; Mr. Venkatesan: 24,588 shares; and Mr. Zeisler: 107,686 shares. These individuals have shared dispositive power over the entire 3,300,320 shares pursuant to a Transfer Restriction Agreement, dated
December 21, 2007. Pursuant to the Transfer Restriction Agreement, the reporting persons agreed not to sell, transfer or otherwise dispose of any of their reported shares (which were acquired in connection with the Companys acquisition of
Hands On by merger) for a period of four years following consummation of the merger, unless the shares are sold, transferred or otherwise disposed of in concert on a per rata basis at the direction of at least two of the three individuals: Messrs.
Eskenazi, Ockner or Routhier. Each individual disclaims beneficial ownership of all shares except those held in his name over which he has sole voting power.
|---- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

|(11) | Based on information set forth in a Schedule 13D filed with the SEC on January 22, 2008, the Obrays have shared and dispositive power over the entire 2,431,134
shares of common stock.
|---- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------



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|(12) | Behdad Eghbali is an employee of and holds the title of Authorized Person at CCG, which serves as Managing Member of Clearlake Capital, which serves as General Partner
of CCP A, which is the registered holder of 297,585 shares of common stock, warrants to purchase 66,666,660 shares of common stock, 7,456,480 shares of Series A preferred stock and 3,333,333 shares of Series B preferred stock. Clearlake Coinvestment
is the registered holder of 280,464 shares of Series A preferred stock. See footnotes 5 and 7 above. As of June 9, 2010, the total 7,736,944 shares of Series A preferred stock were convertible into 47,727,686 shares of common stock and the
3,333,333 shares of Series B preferred stock were convertible into 35,250,250 shares of common stock. Behdad Eghbali disclaims beneficial ownership of the shares beneficially owned by CCG, Clearlake Capital and CCP A, except to the extent of his
pecuniary interest therein. Also includes 100,000 shares of common stock covered by an option exercisable by Clearlake Capital as of June 9, 2010 or within 60 days after such date.
|---- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

|(13) | Consists of 7,456,480 shares of Series A preferred stock and 3,333,333 shares of Series B preferred stock held directly by CCPA and 280,464 shares of Series A preferred
stock held directly by Clearlake Coinvestment. See footnotes 5, 7 and 14 above. As of June 9, 2010, the total 7,736,944 shares of Series A preferred stock, together with accrued and unpaid dividends thereon, were convertible into 47,727,686
shares of common stock and the 3,333,333 shares of Series B preferred stock were convertible into 35,250,250 shares of common stock.
|---- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

|(14) | Consists of 82,300 shares of common stock held directly by Mr. Luis and 321,457 shares of common stock covered by options exercisable by Mr. Luis as of
June 9, 2010 or within 60 days after such date.
|---- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

|(15) | Consists of 10,000 shares of common stock held directly by Mr. Ferron and 166,145 shares of common stock subject to options exercisable by Mr. Ferron as of
June 9, 2010 or within 60 days after such date.
|---- | -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

|(16) | Consists of 18,750 shares of common stock covered by options exercisable by Mr. Pendergast as of June 9, 2010 or within 60 days after such date.
|---- | ------------------------------------------------------------------------------------------------------------------------------------------------

|(17) | Jose Feliciano is a manager of CCG, which is the managing member of Clearlake Capital. Clearlake Capital is the general manager of CCP A, which is the registered holder
of 297,585 shares of common stock, warrants to purchase 66,666,660 shares of common stock, 7,456,480 shares of Series A preferred stock and 3,333,333 shares of Series B preferred stock. See footnotes 5 and 7 above. As of June 9, 2010, the
7,456,480 shares of Series A preferred stock held by CCP A, together with accrued and unpaid dividends thereon, were convertible into 45,999,613 shares of common stock and the 3,333,333 shares of Series B preferred stock were convertible into
35,250,250 shares of common stock. Jose Feliciano disclaims beneficial ownership of the shares beneficially owned by CCG, Clearlake Capital and CCP A, except to the extent of his pecuniary interest therein. Also includes 100,000 shares of common
stock covered by options exercisable by Clearlake Capital as of June 9, 2010 or within 60 days after such date.
|---- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

|(18) | Consists of 7,456,480 shares of Series A preferred stock and 3,333,333 shares of Series B preferred stock held directly by CCP A. See footnote 5 above. As of
June 9, 2010, the 7,456,480 shares of Series A preferred stock held by CCP A, together with accrued and unpaid dividends thereon, were convertible into 45,999,613 shares of common stock, and the 3,333,333 shares of Series B preferred stock were
convertible into 35,250,250 shares of common stock.
|---- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

|(19) | See the footnotes above.
|---- | ------------------------

The
Company is not aware of any arrangements that may at a subsequent date result in a change of control of the Company.

Item 13. Certain Relationships and Related Transactions and Director Independence.

We are party to that certain Second Lien Credit Agreement (as amended, restated, supplemented or otherwise modified from time to time, the
Second Lien Credit Agreement), dated as of January 10, 2008, by and among Purple, as borrower, the lenders from time to time party thereto (the Second Lien Lenders), and Clearlake Capital Group, L.P., as administrative
agent (Clearlake), which is a beneficial owner of more than 10% of the Companys common stock.

On
November 4, 2009, we entered into a Forbearance Agreement and Fourth Amendment to the Second Lien Credit Agreement (the Second Lien Forbearance Agreement and, together with the First Lien Forbearance Agreement, the Forbearance
Agreements), pursuant to which (1) Clearlake agreed to allow us to pay in kind interest due and payable under the Second Lien Credit Agreement from July 1, 2009 through June 30, 2010, (2) the Second Lien Lenders agreed to
refund us cash interest actually paid by us to the Second Lien Lenders in the amount of $0.7 million, and (3) Clearlake and the Second Lien Lenders agreed to forbear from exercising their rights and remedies in respect of certain events of
default under the Second Lien Credit Agreement until November 20, 2009.

We entered into the Fifth Amendment, Consent and
Waiver to the Second Lien Credit Agreement (the Fifth Amendment to Second Lien Credit Agreement), dated as of December 22, 2009, among Purple, as borrower, the other loan parties thereto, the Second Lien Lenders, and Clearlake. The
Fifth Amendment to Second Lien Credit Agreement became effective as of December 21, 2009 (except for a certain provision dealing with interest rates, which became effective as of September 30, 2009).



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Pursuant to the Fifth Amendment to Second Lien Credit Agreement, the Second Lien Agent and
the Second Lien Lenders agreed to waive, subject to conditions, certain existing events of default under the Second Lien Credit Agreement and consented to a proposed amendment to our certificate of incorporation to increase the authorized shares of
common stock and preferred stock.

Pursuant to the Fifth Amendment to Second Lien Credit Agreement, the following terms of the
Second Lien Credit Agreement were amended as follows:

(1) PIK Interest Period. The PIK Interest Period is now
July 1, 2009 through December 31, 2010. Previously, it was July 1, 2009 through June 30, 2010.

(2)
Applicable Margin. The Applicable Margin was (a) 13.5% for the period July 1, 2009 through December 20, 2009, (b) 14.0% for the period December 21, 2009 through December 31, 2010, and (c) 11.0% otherwise.
Previously, the Applicable Margin was 13.5% through June 30, 2010 and 9% otherwise.

(3) Financial Covenants. The
financial covenants now include a maximum Consolidated Leverage Ratio, a limit on Capital Expenditures, and a minimum Consolidated Fixed Charge Coverage Ratio. The minimum Revolver Availability plus cash and unrestricted Cash Equivalents covenant
has been eliminated. Certain related definitions have been revised or added and the covenant levels have been adjusted.

On
December 14, 2009, we entered into a Series B Preferred Stock Purchase Agreement (the Purchase Agreement), with CCP A, L.P., a current stockholder of the Company (Purchaser) and an affiliate of Clearlake, pursuant to
which we agreed to sell and issue to the Purchaser, in reliance on Section 4(2) of the Securities Act of 1933, as amended (the Securities Act), up to an aggregate of 3,333,333 in shares of our Series B Preferred Stock, $0.01 par
value (the Preferred Shares), in two tranches (the Private Placement) for aggregate consideration of up to $5.0 million. The initial closing of the Private Placement (the Initial Closing) occurred on
December 14, 2009, at which time we issued and sold an aggregate of 1,333,333 Preferred Shares (the Initial Closing Shares) for aggregate consideration of $2.0 million. The second closing under the Purchase Agreement for an
additional 2,000,000 Preferred Shares for consideration of $3.0 million occurred on December 22, 2009.

Item 14. Principal Accountant Fees and Services.

WithumSmith+Brown, PC has served as the independent registered public accounting firm of the Company and its subsidiaries since 2002. The
following presents a summary of the 2009 and 2008 fees billed by WithumSmith+Brown, PC:



|                        |  |      |         |      |   |        
|----------------------- |  | ---- | ------- | ---- | - | -------
|                        |  | 2009 |         | 2008
|Audit Fees(1)           |  | $    | 409,267 |      | $ | 474,223
|Audit-Related Fees(2)   |  |      | 43,164  |      |   | 5,359  
|Tax Fees(3)             |  |      |        |      |   |       
|All Total Other Fees(4) |  |      | 34,502  |      |   |       
|                        |  |      |         |      |   |        
|Total Fees              |  | $    | 486,933 |      |   | 479,582
|                        |  |      |         |      |   |        



|(1) | Fees and expenses billed by WithumSmith+Brown, PC for our annual audit, including the audit of our annual financial statements, review of our quarterly financial
statements and review of the regulatory filings of the Company with the SEC.
|--- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

|(2) | Fees and expenses for assurance and related services that are reasonably related to the performance of the audit of our financial statements.
|--- | ---------------------------------------------------------------------------------------------------------------------------------------------

|(3) | Fees billed for professional services for tax related matters.
|--- | --------------------------------------------------------------

|(4) | Fees and expense for services other than as described above.
|--- | ------------------------------------------------------------

Pre-Approval Policies and Procedures

All services rendered by WithumSmith+Brown, PC were permissible under applicable laws and regulations, and were pre-approved by the Audit
Committee for 2009 in accordance with its pre-approval policy. The Audit Committee has established a policy regarding the pre-approval of all audit and permissible non-audit services provided by our independent auditors. The policy requires the
Audit Committee to approve each audit or non-audit engagement or accounting project involving the independent auditors, and the related fees, prior to commencement of the engagement or project to make certain that the provision of such services does
not impair the firms independence. Approval of such engagements may be provided in person at regularly scheduled meetings or, for certain services, by email upon the affirmative assent thereto by at least two members of the Audit Committee so
long as no member objects thereto. In the case of an objection, approval must be obtained at an in-person meeting of the Audit Committee.



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PART IV

Item 15. Exhibits and Financial Statement Schedules.

The following documents are filed as part of this report:



|(a) | (1) Consolidated Financial Statements and (2) Consolidated Financial Statement Schedule
|--- | ---------------------------------------------------------------------------------------

Reference is made to the Index to Consolidated Financial Statements and Financial Statement Schedule on Page F-1.

All other schedules have been omitted because the required information is not present or is not present in amounts sufficient to require
submission of the schedule, or because the information required is included in the Consolidated Financial Statements or Notes thereto.



|(b) | Exhibits.
|--- | ---------

Reference is made to
the Exhibit Index on Page 55.



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SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has
duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized this 24th day of June, 2010.



PURPLE COMMUNICATIONS, INC.By:

/S/    DANIEL R.
LUISDaniel R. Luis,Chief Executive Officer


KNOW ALL PERSONS BY THESE PRESENTS, that each person whose signature appears below constitutes and appoints Daniel R. Luis and John R.
Ferron, jointly and severally, his attorneys-in-fact, each with the power of substitution, for him in any and all capacities, to sign any amendments to this Report on Form 10-K, and to file the same, with exhibits thereto and other documents in
connection therewith with the Securities and Exchange Commission, hereby ratifying and confirming all that each of said attorneys-in-fact, or his substitute or substitutes may do or cause to be done by virtue hereof.

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf
of the Registrant and in the capacities and on the dates indicated.



|                        |  |                                                                                             |  |              
|----------------------- |  | ------------------------------------------------------------------------------------------- |  | -------------
|Signature               |  | Title                                                                                       |  | Date         
|                        |  |                                                                                            
|/S/    BEHDAD E
GHBALI  |  | Chairman of the Board                                                                       |  | June 24, 2010
|Behdad Eghbali          |  |                                                                                             |  |              
|                        |  |                                                                                            
|/S/    DANIEL R.
LUIS   |  | Chief Executive Officer                                                                     |  | June 24, 2010
|Daniel R. Luis          |  | (Principal Executive Officer)                                                               |  |              
|                        |  |                                                                                            
|/S/    RONALD
OBRAY     |  | President and Vice Chairman                                                                 |  | June 24, 2010
|Ronald Obray            |  |                                                                                             |  |              
|                        |  |                                                                                            
|/S/    JOHN
FERRON      |  | President, Chief Operating Officer &
Chief Financial Officer
(Principal Accounting Officer) |  | June 24, 2010
|John Ferron             |  |                                                                                             |  |              
|                        |  |                                                                                            
|/S/    JOSE
FELICIANO   |  | Director                                                                                    |  | June 24, 2010
|Jose Feliciano          |  |                                                                                             |  |              
|                        |  |                                                                                            
|/S/     AARON
DOBRINSKY |  | Director                                                                                    |  | June 24, 2010
|Aaron Dobrinsky         |  |                                                                                             |  |              



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EXHIBIT INDEX 

ITEM 15(b)



|           |  |                                                                                                                                                                                                                                                                                                                                                                                   
|---------- |  | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|ExhibitNo. |  | Description of Exhibits                                                                                                                                                                                                                                                                                                                                                           
|2.1        |  | Asset Purchase Agreement, dated as of August 1, 2007, by and between MCI Communications Services, Inc. and GoAmerica Relay Services Corp. (formerly Acquisition 1 Corp.)
(incorporated by reference to Annex A to Registrants Definitive Proxy Statement filed with the Securities and Exchange Commission on November 9, 2007).                                                 
|           | 
|2.2        |  | Amended and Restated Stock Purchase Agreement, dated as of September 12, 2007, by and between Registrant and the Investors parties thereto (incorporated by reference to Annex B to
Registrants Definitive Proxy Statement filed with the Securities and Exchange Commission on November 9, 2007).                                                                               
|           | 
|2.3        |  | Agreement and Plan of Merger, dated as of September 12, 2007, by and among Registrant, HOVRS Acquisition Corporation, Hands On Video Relay Services, Inc. and Bill M. McDonagh, as
Stockholder Representative, as amended (incorporated by reference to Annex D to Registrants Definitive Proxy Statement filed with the Securities and Exchange Commission on November 9, 2007).
|           | 
|3.1        |  | Fourth Amended and Restated Certificate of Incorporation of Registrant, as filed with the Secretary of State of the State of Delaware on June 26, 2008 (filed
herewith).                                                                                                                                                                                                          
|           | 
|3.2        |  | Certificate of Amendment of Fourth Amended and Restated Certificate of Incorporation of Registrant, as filed with the Secretary of State of the State of Delaware on February 6, 2009
(filed herewith).                                                                                                                                                                           
|           | 
|3.3        |  | Certificate of Amendment of Fourth Amended and Restated Certificate of Incorporation of Registrant, as filed with the Secretary of State of the State of Delaware on March 26, 2010
(filed herewith).                                                                                                                                                                             
|           | 
|3.4        |  | Certificate of Designations, Preferences and Rights of Series B Preferred Stock as filed with the Secretary of State of the State of Delaware on December 14, 2009 (filed herewith).                                                                                                                                                                                              
|           | 
|3.5        |  | Amended and Restated By-laws of Registrant (as amended and restated through June 25, 2008) (incorporated by reference to Exhibit 3.2 to Registrants Current Report on Form 8-K
filed with the Securities and Exchange Commission on June 26, 2008).                                                                                                                              
|           | 
|4.1        |  | Form of Warrant issued to CCP A, L.P. (incorporated by reference to Exhibit 10.2 to Registrants Current Report on Form 8-K filed with the Securities and Exchange Commission on
December 17, 2009).                                                                                                                                                                              



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|           |  |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
|---------- |  | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|ExhibitNo. |  | Description of Exhibits                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
|4.2        |  | Purchase Agreement, dated as of December 19, 2003, by and between Registrant and the Investors set forth therein (incorporated by reference to Exhibit 4.1 to Registrants
Current Report on Form 8-K filed with the Securities and Exchange Commission on December 24, 2003).                                                                                                                                                                                                                         
|           | 
|4.3        |  | Registration Rights Agreement, dated as of December 19, 2003, by and between Registrant and the Investors set forth therein (incorporated by reference to Exhibit 4.2 to
Registrants Current Report on Form 8-K filed with the Securities and Exchange Commission on December 24, 2003).                                                                                                                                                                                                              
|           | 
|10.1      |  | Form of Indemnification Agreement by and between Registrant and each of its directors and executive officers (filed herewith).                                                                                                                                                                                                                                                                                                                                                                         
|           | 
|10.2      |  | Executive Employment Agreement by and between Registrant and Daniel R. Luis, dated as of March 19, 2008 (incorporated by reference to Exhibit 10.1 to Registrants Current
Report on Form 8-K filed with the Securities and Exchange Commission on March 24, 2008).                                                                                                                                                                                                                                    
|           | 
|10.3      |  | Employment Agreement by and between Registrant and Aaron Dobrinsky, dated as of May 6, 2002 (incorporated by reference to Exhibit 10.1 to Registrants Quarterly Report on Form
10-Q filed with the Securities and Exchange Commission on August 2, 2002 (File No. 000-29359)), as amended by Amendment No. 1, dated as of March 10, 2004 (incorporated by reference to Exhibit 10.1 to Registrants Annual Report on Form 10-K/A
filed with the Securities and Exchange Commission on April 29, 2004).
|           | 
|10.4      |  | Executive Employment Agreement, dated April 1, 2008, by and between Registrant and John Ferron (incorporated by reference to Exhibit 10.1 to Registrants Current Report on
Form 8-K filed with the Securities and Exchange Commission on April 4, 2008).                                                                                                                                                                                                                                              
|           | 
|10.5      |  | Separation Agreement and Mutual General Release, dated July 17, 2008, by and between Jesse Odom and the Company (incorporated by reference to Exhibit 10.35 to Registrants
Annual Report on Form 10-K filed with the Securities and Exchange Commission on March 31, 2009).                                                                                                                                                                                                                           
|           | 
|10.6      |  | Agreement to Separation Agreement and Release Terms, dated February 10, 2009, by and between Carol Barnhart and the Company (incorporated by reference to Exhibit 10.34 to
Registrants Annual Report on Form 10-K filed with the Securities and Exchange Commission on March 31, 2009).                                                                                                                                                                                                               
|           | 
|10.7      |  | Separation Agreement and General Release, dated as of May 22, 2009, by and between Registrant and Edmond Routhier (incorporated by reference to Exhibit 10.1 to Registrants
Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on August 13, 2009).                                                                                                                                                                                                                      
|           | 
|10.8      |  | 1999 Stock Plan (incorporated by reference to Exhibit 10.12 to Registrants Registration Statement on Form S-1 (File No. 333-94801) filed with the Securities and Exchange
Commission on January 18, 2000).                                                                                                                                                                                                                                                                                            
|           | 
|10.9      |  | Employee Stock Purchase Plan (incorporated by reference to Exhibit 10.13 to Registrants Registration Statement on Form S-1 (File No. 333-94801) filed with the Securities and
Exchange Commission on January 18, 2000).                                                                                                                                                                                                                                                                               



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|           |  |                                                                                                                                                                                                                                                                                                                                                                                             
|---------- |  | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|ExhibitNo. |  | Description of Exhibits                                                                                                                                                                                                                                                                                                                                                                     
|10.10     |  | 2005 Equity Compensation Plan (incorporated by reference to Exhibit 10.1 of Registrants Current Report on Form 8-K filed with the Securities and Exchange Commission on
June 26, 2008).                                                                                                                                                                                                    
|           | 
|10.11      |  | Amended and Restated Investor Rights Agreement, dated as of January 10, 2008, by and among Registrant, certain affiliates of Clearlake Capital Partners and certain former
shareholders of Hands On Video Relay Services, Inc. (incorporated by reference to Exhibit 10.6 to Registrants Current Report on Form 8-K filed with the Securities and Exchange Commission on January 16, 2008).
|           | 
|10.12      |  | Lock-Up and Registration Rights Agreement, dated January 10, 2008, by and among Registrant and certain former stockholders of Hands On Video Relay Services, Inc. (incorporated by
reference to Exhibit 10.7 to Registrants Current Report on Form 8-K filed with the Securities and Exchange Commission on January 16, 2008).                                                             
|           | 
|10.13      |  | Series B Preferred Stock Purchase Agreement, dated as of December 14, 2009, by and between Registrant and CCP A, L.P. (incorporated by reference to Exhibit 10.1 to Registrants
Current Report on Form 8-K filed with the Securities and Exchange Commission on December 17, 2009).                                                                                                        
|           | 
|10.14      |  | Credit Agreement, dated as of January 10, 2008, by and among Registrant as borrower, the lenders party thereto, Churchill Financial LLC, as administrative agent, and Ableco
Financial LLC, as collateral agent (incorporated by reference to Exhibit 10.1 to Registrants Current Report on Form 8-K filed with the Securities and Exchange Commission on January 16, 2008).               
|           | 
|10.15      |  | Second Lien Credit Agreement, dated as of January 10, 2008, by and among Registrant, as borrower, the lenders party thereto and Clearlake Capital Group, L.P., as administrative
agent (incorporated by reference to Exhibit 10.2 to Registrants Current Report on Form 8-K filed with the Securities and Exchange Commission on January 16, 2008).                                        
|           | 
|10.16      |  | Guaranty and Security Agreement, dated as of January 10, 2008, by and among Registrant, as borrower, each grantor from time to time party thereto, and Ableco Financial LLC, as
collateral agent (incorporated by reference to Exhibit 10.3 to Registrants Current Report on Form 8-K filed with the Securities and Exchange Commission on January 16, 2008).                              
|           | 
|10.17      |  | Second Lien Guaranty and Security Agreement, dated as of January 10, 2008, by and among Registrant, as borrower, each grantor from time to time party thereto, and Clearlake Capital
Group, L.P., as administrative agent (incorporated by reference to Exhibit 10.4 to Registrants Current Report on Form 8-K filed with the Securities and Exchange Commission on January 16, 2008).     
|           | 
|10.18      |  | First Amendment and Waiver to Credit Agreement, dated May 2, 2008, by and among Registrant, the lenders party thereto, Churchill Financial LLC, as administrative agent, and Ableco
Finance LLC, as collateral agent (incorporated by reference to Exhibit 10.1 to Registrants Current Report on Form 8-K filed with the Securities and Exchange Commission on May 7, 2008).               



58



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|           |  |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
|---------- |  | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|ExhibitNo. |  | Description of Exhibits                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
|10.19      |  | First Amendment and Waiver to Second Lien Credit Agreement, dated May 1, 2008, by and among the lenders party thereto, Registrant and Clearlake Capital Group, L.P., as
administrative agent (incorporated by reference to Exhibit 10.2 to Registrants Current Report on Form 8-K filed with the Securities and Exchange Commission on May 7, 2008).                                                                                                                                                                                                         
|           | 
|10.20      |  | Second Amendment to Credit Agreement, dated June 12, 2008, by and among Registrant, the lenders party thereto, Churchill Financial LLC, as administrative agent, and Ableco Finance
LLC, as collateral agent (incorporated by reference to Exhibit 10.1 to Registrants Current Report on Form 8-K/A filed with the Securities and Exchange Commission on July 2, 2008).                                                                                                                                                                                      
|           | 
|10.21      |  | Second Amendment to Second Lien Credit Agreement, dated June 12, 2008, by and among the lenders party thereto, Registrant and Clearlake Capital Group, L.P., as administrative agent,
(incorporated by reference to Exhibit 10.2 to Registrants Current Report on Form 8-K/A filed with the Securities and Exchange Commission on July 2, 2008).                                                                                                                                                                                                             
|           | 
|10.22      |  | Third Amendment and Consent to First Lien Credit Agreement, dated December 3, 2008, by and among Registrant, the lenders party thereto, Churchill Financial LLC, as administrative
agent, and Ableco Finance LLC, as collateral agent (incorporated by reference to Exhibit 10.1 Registrants Current Report on Form 8-K filed with the Securities and Exchange Commission on December 11, 2008).                                                                                                                                                             
|           | 
|10.23      |  | Third Amendment and Consent to Second Lien Credit Agreement, dated December 8, 2008, by and among the lenders party thereto, Registrant and Clearlake Capital Group, L.P., as
administrative agent (incorporated by reference to Exhibit 10.2 to Registrants Current Report on Form 8-K filed with the Securities and Exchange Commission on December 11, 2008).                                                                                                                                                                                             
|           | 
|10.24      |  | Forbearance Agreement and Fourth Amendment to Credit Agreement, dated as of October 15, 2009, by and among Registrant, as borrower, the Lenders from time to time party thereto, the
other loan parties thereto, the letter of credit issuers from time to time party thereto, Churchill Financial LLC, as administrative agent, and Ableco Finance LLC, as collateral agent (incorporated by reference to Exhibit 10.1 to Registrants
Current Report on Form 8-K filed with the Securities and Exchange Commission on November 9, 2009).                    
|           | 
|10.25      |  | First Amendment to Forbearance Agreement and Fourth Amendment to Credit Agreement, dated as of October 30, 2009, by and among Registrant, as borrower, the Lenders from time to time
party thereto, the other loan parties thereto, the letter of credit issuers from time to time party thereto, Churchill Financial LLC, as administrative agent, and Ableco Finance LLC, as collateral agent (incorporated by reference to Exhibit 10.2 to
Registrants Current Report on Form 8-K filed with the Securities and Exchange Commission on November 9, 2009). 
|           | 
|10.26      |  | Second Amendment to Forbearance Agreement and Fourth Amendment to Credit Agreement, dated as of November 4, 2009, by and among Registrant, as borrower, the Lenders from time to
time party thereto, the other loan parties thereto, the letter of credit issuers from time to time party thereto, Churchill Financial LLC, as administrative agent, and Ableco Finance LLC, as collateral agent (incorporated by reference to Exhibit
10.3 to Registrants Current Report on Form 8-K filed with the Securities and Exchange Commission on November 9, 2009).



59



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|           |  |                                                                                                                                                                                                                                                                                                                                                                                                                                                          
|---------- |  | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|ExhibitNo. |  | Description of Exhibits                                                                                                                                                                                                                                                                                                                                                                                                                                  
|10.27      |  | Third Amendment to Forbearance Agreement and Fourth Amendment to Credit Agreement, dated as of November 20, 2009 by and among Registrant, as borrower, the Lenders from time to time
party thereto, the other loan parties thereto, the letter of credit issuers from time to time party thereto, Churchill Financial LLC, as administrative agent, and Ableco Finance LLC, as collateral agent (filed herewith).                                        
|           | 
|10.28      |  | Fourth Amendment to Forbearance Agreement and Fourth Amendment to Credit Agreement, dated as of December 1, 2009 by and among Registrant, as borrower, the Lenders from time to time
party thereto, the other loan parties thereto, the letter of credit issuers from time to time party thereto, Churchill Financial LLC, as administrative agent, and Ableco Finance LLC, as collateral agent (filed herewith).                                        
|           | 
|10.29      |  | Fifth Amendment to Forbearance Agreement and Fourth Amendment to Credit Agreement, dated as of December 11, 2009 by and among Registrant, as borrower, the Lenders from time to time
party thereto, the other loan parties thereto, the letter of credit issuers from time to time party thereto, Churchill Financial LLC, as administrative agent, and Ableco Finance LLC, as collateral agent (filed herewith).                                        
|           | 
|10.30      |  | Forbearance Agreement and Fourth Amendment to the Second Lien Credit Agreement, dated as of November 4, 2009, by and among Registrant, as borrower, the lenders from time to time
party thereto, the other loan parties thereto, and Clearlake Capital Group, L.P., as administrative agent (incorporated by reference to Exhibit 10.4 to Registrants Current Report on Form 8-K filed with the Securities and Exchange Commission on
November 9, 2009).
|           | 
|10.31      |  | First Amendment to Forbearance Agreement and Fourth Amendment to Second Lien Credit Agreement, dated as of November 20, 2009, by and among Registrant, as borrower, the lenders from
time to time party thereto, the other loan parties thereto, and Clearlake Capital Group, L.P., as administrative agent (filed herewith).                                                                                                                            
|           | 
|10.32      |  | Second Amendment to Forbearance Agreement and Fourth Amendment to Second Lien Credit Agreement, dated as of December 1, 2009 by and among Registrant, as borrower, the lenders from
time to time party thereto, the other loan parties thereto, and Clearlake Capital Group, L.P., as administrative agent (filed herewith).                                                                                                                             
|           | 
|10.33      |  | Third Amendment to Forbearance Agreement and Fourth Amendment to Second Lien Credit Agreement, dated as of December 11, 2009 by and among Registrant, as borrower, the lenders from
time to time party thereto, the other loan parties thereto, and Clearlake Capital Group, L.P., as administrative agent. (filed herewith)                                                                                                                             
|           | 
|10.34      |  | Fifth Amendment, Consent and Waiver to Credit Agreement, dated as of December 22, 2009 by and among Registrant, as borrower, the lenders from time to time party thereto, the other
loan parties thereto, the letter of credit issuers from time to time party thereto, Churchill Financial LLC, as administrative agent, and Ableco Finance LLC, as collateral agent (filed herewith)                                                                   



60



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|           |  |                                                                                                                                                                                                                                                                                                    
|---------- |  | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|ExhibitNo. |  | Description of Exhibits                                                                                                                                                                                                                                                                            
|10.35      |  | Fifth Amendment, Consent and Waiver to Second Lien Credit Agreement, dated as of December 22, 2009, by and among Registrant, as borrower, the lenders from time to time party
thereto, the other loan parties thereto, and Clearlake Capital Group, L.P., as administrative agent (filed herewith).
|           | 
|21.1       |  | Subsidiaries of Registrant (filed herewith).                                                                                                                                                                                                                                                       
|           | 
|31.1       |  | Certification pursuant to Rule 13a-14(a) or 15d-14(a) (filed herewith).                                                                                                                                                                                                                            
|           | 
|31.2       |  | Certification pursuant to Rule 13a-14(a) or 15d-14(a) (filed herewith).                                                                                                                                                                                                                            
|           | 
|32.1       |  | Certification pursuant to 18 U.S.C. Section 1350 (filed herewith).                                                                                                                                                                                                                                 
|           | 
|32.2       |  | Certification pursuant to 18 U.S.C. Section 1350 (filed herewith).                                                                                                                                                                                                                                 
|           | 
|99.1       |  | Federal Communications Commission Order issued by the Consumer and Governmental Affairs Bureau, adopted September 18, 2009 (incorporated by reference to Exhibit 99.1 to
Registrants Current Report on Form 8-K filed with the Securities and Exchange Commission on September 24, 2009).         
|           | 
|99.2       |  | Petition for Rulemaking to Clarify Rules filed by Registrant on August 12, 2009 with the Federal Communications Commission (incorporated by reference to Exhibit 99.2 to
Registrants Current Report on Form 8-K filed with the Securities and Exchange Commission on September 24, 2009).         



| | Each of these exhibits constitutes a management contract, compensatory plan or arrangement.
|- | -------------------------------------------------------------------------------------------

Certain schedules and exhibits to the documents listed in this index are not being filed herewith or have not been previously filed because we believe
that the information contained therein is not material. Upon request therefor, we agree to furnish supplementally a copy of any schedule or exhibit to the Securities and Exchange Commission.



61



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PURPLE COMMUNICATIONS, INC.

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

AND FINANCIAL STATEMENT SCHEDULE



|                                                                                                              |  |     
|------------------------------------------------------------------------------------------------------------- |  | ----
|                                                                                                              |  | Page
|Report of Independent Registered Public Accounting Firm                                                       |  | F-2 
|Consolidated Balance Sheets as of December 31, 2009 and 2008 (as restated)                                    |  | F-3 
|Consolidated Statements of Operations for the years ended December 
31, 2009 and 2008 (as restated)           |  | F-4 
|Consolidated Statements of Stockholders Equity for the years ended December 
31, 2009 and 2008 (as restated) |  | F-5 
|Consolidated Statements of Cash Flows for the years ended December 
31, 2009 and 2008 (as restated)           |  | F-6 
|Notes to Consolidated Financial Statements                                                                    |  | F-7 
|Financial Statement Schedule:                                                                                 |  |     
|Valuation and Qualifying Accounts and Reserves for the years ended December 31, 2009 and
2008                 |  | F-42

All other
schedules have been omitted because the required information is not present or is not present in amounts sufficient to require submission of the schedule, or because the information required is included in the Consolidated Financial Statements or
Notes thereto.



F-1



---

##### Table of Contents

Report of Independent Registered Public Accounting Firm

The Board of Directors,

Purple
Communications, Inc.

We have audited the accompanying consolidated balance sheets of Purple Communications, Inc. as of
December 31, 2009 and 2008, and the related consolidated statements of operations, stockholders equity (deficit) and cash flows for the years then ended. Our audits also included the consolidated financial statement schedule for the years
ended December 31, 2009 and 2008 as listed in the index. These consolidated financial statements and schedule are the responsibility of the Companys management. Our responsibility is to express an opinion on these consolidated financial
statements and schedule based on our audits.

We conducted our audits in accordance with the standards of the Public Company
Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement. The Company is not required
to have, nor were we engaged to perform, an audit of its internal control over financial reporting. Our audit included consideration of internal control over financial reporting as a basis for designing audit procedures that are appropriate in the
circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Companys internal control over financial reporting. Accordingly, we express no such opinion. An audit also includes examining, on a test basis,
evidence supporting the amounts and disclosures in the consolidated financial statements, assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We
believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated financial statements
referred to above present fairly, in all material respects, the consolidated financial position of Purple Communications, Inc. as of December 31, 2009 and 2008, and the consolidated results of their operations and their cash flows for the years
then ended in conformity with accounting principles generally accepted in the United States of America. Also, in our opinion, such consolidated financial statement schedule referred to above, when considered in relation to the basic financial
statements taken as a whole, presents fairly, in all material respects, the information set forth therein.

As discussed in
Note 3 to the consolidated financial statements, the Company has restated their revenue and net loss for 2008. In addition, restated information for certain quarterly periods is disclosed in Notes 3 and 17.

The accompanying consolidated financial statements have been prepared assuming the Company will continue as a going concern. As more
fully discussed in Note 1 to the consolidated financial statements, the Company has incurred a net loss of $128,683, generated negative cash flows from operations of $9,327, has a negative working capital of $88,317 and has a
stockholdersdeficit of $430,188 as of December 31, 2009 (all amounts in thousands). In addition, the Company has amounts due the United States Government, which if the Company is not able to reach satisfactory terms at the conclusion of the
Standstill Agreement (see Note 3 and 19), will be unable to fund. These conditions raise substantial doubt about the Companys ability to continue as a going concern. Managements plans in regard to these matters are also described in Note
1. The consolidated financial statements do not include any adjustments that may result from the outcome of this uncertainty.



|                         
|-------------------------
|/s/ WithumSmith+Brown, PC
|                         
|New Brunswick, New Jersey
|June 24, 2010            



F-2



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

CONSOLIDATED BALANCE SHEETS

(In thousands, except share and per share data)



|                                                                                                                                                                                                                                                              |  |      |          |   |                |   |          |  
|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |  | ---- | -------- | - | -------------- | - | -------- | -
|                                                                                                                                                                                                                                                              |  | 2009 |          |   | (restated)2008 |  
|Assets                                                                                                                                                                                                                                                        |  |      |          |   |                |   |          |  
|Current assets:                                                                                                                                                                                                                                               |  |      |          |   |                |   |          |  
|Cash and cash equivalents                                                                                                                                                                                                                                     |  | $    | 2,448    |   |                | $ | 13,246   |  
|Accounts receivable, less allowance for doubtful accounts of $792 and $377 in 2009 and 2008, respectively                                                                                                                                                     |  |      | 18,813   |   |                |   | 15,463   |  
|Merchandise inventories                                                                                                                                                                                                                                       |  |      | 232      |   |                |   | 385      |  
|Other current assets                                                                                                                                                                                                                                          |  |      | 2,026    |   |                |   | 1,216    |  
|                                                                                                                                                                                                                                                              |  |      |          |   |                |   |          |  
|Total current assets                                                                                                                                                                                                                                          |  |      | 23,519   |   |                |   | 30,310   |  
|                                                                                                                                                                                                                                                              |  |     
|Restricted cash                                                                                                                                                                                                                                               |  |      |         |   |                |   | 350      |  
|Property, equipment and leasehold improvements, net                                                                                                                                                                                                           |  |      | 6,798    |   |                |   | 7,674    |  
|Goodwill                                                                                                                                                                                                                                                      |  |      |         |   |                |   | 70,295   |  
|Identifiable intangible assets, net                                                                                                                                                                                                                           |  |      | 26,402   |   |                |   | 56,485   |  
|Deferred financing costs                                                                                                                                                                                                                                      |  |      | 1,819    |   |                |   | 675      |  
|Other assets                                                                                                                                                                                                                                                  |  |      | 367      |   |                |   | 192      |  
|                                                                                                                                                                                                                                                              |  |      |          |   |                |   |          |  
|Total                                                                                                                                                                                                                                                         |  | $    | 58,905   |   |                | $ | 165,981  |  
|                                                                                                                                                                                                                                                              |  |      |          |   |                |   |          |  
|                                                                                                                                                                                                                                                              |  |     
|Liabilities & stockholders equity (deficit)                                                                                                                                                                                                                   |  |      |          |   |                |   |          |  
|Current liabilities:                                                                                                                                                                                                                                          |  |      |          |   |                |   |          |  
|Accounts payable and accrued expenses                                                                                                                                                                                                                         |  | $    | 41,281   |   |                | $ | 28,087   |  
|Current portion of long term debt, net of discount of $1,582 and $-0- in 2009 and 2008, respectively                                                                                                                                                          |  | $    | 67,014   |   |                |   | 400      |  
|Borrowings on revolving line of credit                                                                                                                                                                                                                        |  |      | 3,400    |   |                |   |         |  
|Other current liabilities                                                                                                                                                                                                                                     |  |      | 141      |   |                |   | 190      |  
|                                                                                                                                                                                                                                                              |  |      |          |   |                |   |          |  
|Total current liabilities                                                                                                                                                                                                                                     |  |      | 111,836  |   |                |   | 28,677   |  
|                                                                                                                                                                                                                                                              |  |     
|Accrued preferred dividends                                                                                                                                                                                                                                   |  |      | 6,858    |   |                |   | 3,271    |  
|Long term debt less current portion, net of discount of $-0- and $1,934 in 2009 and 2008, respectively                                                                                                                                                        |  |      |         |   |                |   | 67,266   |  
|Other long term liabilities                                                                                                                                                                                                                                   |  |      | 80       |   |                |   | 975      |  
|                                                                                                                                                                                                                                                              |  |     
|Commitments and contigencies                                                                                                                                                                                                                                  |  |      |          |   |                |   |          |  
|                                                                                                                                                                                                                                                              |  |     
|Temporary equity:                                                                                                                                                                                                                                             |  |      |          |   |                |   |          |  
|Series A redeemable convertible preferred stock, $.01 par value, issued and outstanding: 7,736,944 shares in 2009 and 2008
(liquidation value $46,838), net of discount of $609 and $808 as of December 31, 2009 and 2008, respectively                       |  |      | 39,391   |   |                |   | 39,192   |  
|Series B redeemable convertible preferred stock, $.01 par value, issued and outstanding: 3,333,333 and -0- shares in 2009 and
2008, respectively (liquidation value $5,020), net of discount of $5,000 and -0- as of December 31, 2009 and 2008, respectively |  |      |         |   |                |   |         |  
|                                                                                                                                                                                                                                                              |  |      |          |   |                |   |          |  
|Total temporary equity                                                                                                                                                                                                                                        |  |      | 39,391   |   |                |   | 39,192   |  
|                                                                                                                                                                                                                                                              |  |     
|Stockholders' equity (deficit):                                                                                                                                                                                                                               |  |      |          |   |                |   |          |  
|Common stock, $.01 par value, authorized: 50,000,000 shares in 2009 and 2008; issued: 9,218,542 and 9,184,387 in 2009 and 2008,
respectively                                                                                                                  |  |      | 92       |   |                |   | 92       |  
|Additional paid-in capital                                                                                                                                                                                                                                    |  |      | 331,095  |   |                |   | 324,636  |  
|Accumulated deficit                                                                                                                                                                                                                                           |  |      | (430,188 | ) |                |   | (297,918 | )
|Treasury stock, at cost, 42,782 and 30,062 shares, in 2009 and 2008, respectively                                                                                                                                                                             |  |      | (259     | ) |                |   | (210     | )
|                                                                                                                                                                                                                                                              |  |      |          |   |                |   |          |  
|Total stockholders' equity (deficit)                                                                                                                                                                                                                          |  |      | (99,260  | ) |                |   | 26,600   |  
|                                                                                                                                                                                                                                                              |  |      |          |   |                |   |          |  
|Total                                                                                                                                                                                                                                                         |  | $    | 58,905   |   |                | $ | 165,981  |  
|                                                                                                                                                                                                                                                              |  |      |          |   |                |   |          |  

See accompanying Notes to Consolidated Financial Statements



F-3



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

CONSOLIDATED STATEMENTS OF OPERATIONS

(In thousands, except share and per share data)



|                                                                                    |  |      |           |   |                |   |           |  
|----------------------------------------------------------------------------------- |  | ---- | --------- | - | -------------- | - | --------- | -
|                                                                                    |  | 2009 |           |   | (restated)2008 |  
|Revenue:                                                                            |  |      |           |   |                |   |           |  
|Relay and interpreting                                                              |  | $    | 109,166   |   |                | $ | 118,527   |  
|Other                                                                               |  |      |          |   |                |   | 830       |  
|                                                                                    |  |      |           |   |                |   |           |  
|Total revenue                                                                       |  |      | 109,166   |   |                |   | 119,357   |  
|Cost and expenses:                                                                  |  |      |           |   |                |   |           |  
|Cost of relay and interpreting                                                      |  |      | 72,387    |   |                |   | 74,566    |  
|Cost of other                                                                       |  |      |          |   |                |   | 1,011     |  
|Sales and marketing                                                                 |  |      | 15,593    |   |                |   | 11,758    |  
|Research and development                                                            |  |      | 4,581     |   |                |   | 3,290     |  
|General and administrative                                                          |  |      | 31,009    |   |                |   | 29,146    |  
|Depreciation and amortization                                                       |  |      | 7,454     |   |                |   | 2,051     |  
|Amortization of intangible assets                                                   |  |      | 6,860     |   |                |   | 6,519     |  
|Asset impairment-goodwill                                                           |  |      | 70,295    |   |                |   |          |  
|Asset impairment-intangible assets                                                  |  |      | 23,223    |   |                |   |          |  
|                                                                                    |  |      |           |   |                |   |           |  
|Total costs and expenses                                                            |  |      | 231,402   |   |                |   | 128,341   |  
|                                                                                    |  |      |           |   |                |   |           |  
|Loss from operations                                                                |  |      | (122,236  | ) |                |   | (8,984    | )
|Other expense (income):                                                             |  |      |           |   |                |   |           |  
|Gain on sale of equipment                                                           |  |      |          |   |                |   | (33       | )
|Loss on interest rate cap agreement                                                 |  |      | 4         |   |                |   | 131       |  
|Interest expense, net                                                               |  |      | 7,263     |   |                |   | 7,341     |  
|                                                                                    |  |      |           |   |                |   |           |  
|Loss before income taxes                                                            |  |      | (129,503  | ) |                |   | (16,423   | )
|Income tax provision (benefit), net                                                 |  |      | (820      | ) |                |   | (683      | )
|                                                                                    |  |      |           |   |                |   |           |  
|Net loss                                                                            |  |      | (128,683  | ) |                |   | (15,740   | )
|Preferred Dividends                                                                 |  |      | 3,587     |   |                |   | 3,221     |  
|                                                                                    |  |      |           |   |                |   |           |  
|Net Loss applicable to common stockholders                                          |  | $    | (132,270  | ) |                | $ | (18,961   | )
|                                                                                    |  |      |           |   |                |   |           |  
|Basic and Diluted net loss per share                                                |  | $    | (14.67    | ) |                | $ | (2.11     | )
|                                                                                    |  |      |           |   |                |   |           |  
|Weighted average shares used in computation of basic and diluted net loss per share |  |      | 9,017,030 |   |                |   | 8,976,403 |  
|                                                                                    |  |      |           |   |                |   |           |  

See accompanying Notes to Consolidated Financial Statements



F-4



---

##### Table of Contents

PURPLE COMMUNICATIONS, INC.

CONSOLIDATED STATEMENTS OF STOCKHOLDERS EQUITY

(In thousands, except share data)



|                                                           |  |                 |  |                          |    |  |                    |                 |   |                |   |          |                                   |  |        |  |   |      |   |  |   |          |  
|---------------------------------------------------------- |  | --------------- |  | ------------------------ | -- |  | ------------------ | --------------- | - | -------------- | - | -------- | --------------------------------- |  | ------ |  | - | ---- | - |  | - | -------- | -
|                                                           |  | Common Stock    |  | AdditionalPaid inCapital |    |  | Accumulateddeficit |                 |   | Treasury Stock |   |          | TotalStockholdersEquity (Deficit) | 
|                                                           |  | Numberof Shares |  | Amount                   |    |  |                    | Numberof Shares |   | Amount         |   |         
|Balance at December 31, 2007                               |  | 2,486,668       |  |                          | 25 |  |                    | 287,210         |   |                |   | (278,957 | )                                 |  | 24,063 |  |   | (186 | ) |  |   | 8,092    |  
|Issuance of common stock pursuant to the HOVRS acquisition |  | 6,696,466       |  |                          | 67 |  |                    | 34,554          |   |                |   |         |                                   |  |       |  |   |     |   |  |   | 34,621   |  
|Issuance of common stock pursuant to exercise of options   |  | 1,253           |  |                          |   |  |                    | 5               |   |                |   |         |                                   |  |       |  |   |     |   |  |   | 5        |  
|Stock based compensation                                   |  |                |  |                          |   |  |                    | 3,060           |   |                |   |         |                                   |  |       |  |   |     |   |  |   | 3,060    |  
|Repurchase of treasury shares                              |  |                |  |                          |   |  |                    |                |   |                |   |         |                                   |  | 5,999  |  |   | (24  | ) |  |   | (24      | )
|Series A preferred stock accretion                         |  |                 |  |                          |    |  |                    | (193            | ) |                |   |          |                                   |  |        |  |   |      |   |  |   | (193     | )
|Accrued preferred dividend                                 |  |                 |  |                          |    |  |                    |                 |   |                |   | (3,221   | )                                 |  |        |  |   |      |   |  |   | (3,221   | )
|Net loss (restated)                                        |  |                |  |                          |   |  |                    |                |   |                |   | (15,740  | )                                 |  |       |  |   |     |   |  |   | (15,740  | )
|                                                           |  |                 |  |                          |    |  |                    |                 |   |                |   |          |                                   |  |        |  |   |      |   |  |   |          |  
|Balance at December 31, 2008 - (restated)                  |  | 9,184,387       |  |                          | 92 |  |                    | 324,636         |   |                |   | (297,918 | )                                 |  | 30,062 |  |   | (210 | ) |  |   | 26,600   |  
|Issuance of common stock pursuant to warrant exercise      |  | 34,155          |  |                          |   |  |                    |                |   |                |   |         |                                   |  |       |  |   |     |   |  |   |         |  
|Stock based compensation                                   |  |                |  |                          |   |  |                    | 1,658           |   |                |   |         |                                   |  |       |  |   |     |   |  |   | 1,658    |  
|Repurchase of treasury shares                              |  |                |  |                          |   |  |                    |                |   |                |   |         |                                   |  | 12,720 |  |   | (49  | ) |  |   | (49      | )
|Series A preferred stock accretion                         |  |                 |  |                          |    |  |                    | (199            | ) |                |   |          |                                   |  |        |  |   |      |   |  |   | (199     | )
|Warrants issued                                            |  |                 |  |                          |    |  |                    | 5,000           |   |                |   |          |                                   |  |        |  |   |      |   |  |   | 5,000    |  
|Accrued preferred dividend                                 |  |                |  |                          |   |  |                    |                |   |                |   | (3,587   | )                                 |  |       |  |   |     |   |  |   | (3,587   | )
|Net loss                                                   |  |                |  |                          |   |  |                    |                |   |                |   | (128,683 | )                                 |  |       |  |   |     |   |  |   | (128,683 | )
|                                                           |  |                 |  |                          |    |  |                    |                 |   |                |   |          |                                   |  |        |  |   |      |   |  |   |          |  
|Balance at December 31, 2009                               |  | 9,218,542       |  | $                        | 92 |  | $                  | 331,095         |   |                | $ | (430,188 | )                                 |  | 42,782 |  | $ | (259 | ) |  | $ | (99,260  | )
|                                                           |  |                 |  |                          |    |  |                    |                 |   |                |   |          |                                   |  |        |  |   |      |   |  |   |          |  

See accompanying Notes to Consolidated Financial Statements.



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands, except share data)



|                                                                               |  |      |          |   |                |   |         |  
|------------------------------------------------------------------------------ |  | ---- | -------- | - | -------------- | - | ------- | -
|                                                                               |  | 2009 |          |   | (restated)2008 |  
|Operating activities                                                           |  |      |          |   |                |   |         |  
|Net profit/(loss)                                                              |  | $    | (128,683 | ) |                | $ | (15,740 | )
|Adjustments to reconcile net loss to net cash used in operating activities:    |  |      |          |   |                |   |         |  
|Depreciation of fixed assets                                                   |  |      | 7,454    |   |                |   | 2,051   |  
|Amortization of intangible assets (goodwill)                                   |  |      | 6,860    |   |                |   | 6,519   |  
|Asset impairment - goodwill                                                    |  |      | 70,295   |   |                |   |        |  
|Asset impairment - intangible assets                                           |  |      | 23,223   |   |                |   |        |  
|Amortization of debt discount and deferred financing costs                     |  |      | 548      |   |                |   | 529     |  
|Increase in provision for losses on accounts receivable                        |  |      | 589      |   |                |   | 350     |  
|Non-cash employee compensation                                                 |  |      | 1,658    |   |                |   | 3,060   |  
|Loss on interest rate cap agreement                                            |  |      | 4        |   |                |   | 131     |  
|Interest paid in kind                                                          |  |      | 2,396    |   |                |   |        |  
|Changes in operating assets and liabilities:                                   |  |      |          |   |                |   |         |  
|Decrease/(increase) in accounts receivable                                     |  |      | (3,939   | ) |                |   | 298     |  
|Decrease/(increase) in inventory                                               |  |      | 153      |   |                |   | (180    | )
|Decrease/(increase) in other assets                                            |  |      | (2,329   | ) |                |   | 2,269   |  
|Increase/(decrease) in accounts payable, accrued expense and other liabilities |  |      | 12,444   |   |                |   | 6,403   |  
|Increase/(decrease) in deferred revenue                                        |  |      |         |   |                |   | (94     | )
|                                                                               |  |      |          |   |                |   |         |  
|Net cash provided (used) in operating activities                               |  | $    | (9,327   | ) |                |   | 5,596   |  
|                                                                               |  |      |          |   |                |   |         |  
|                                                                               |  |     
|Investing activities                                                           |  |      |          |   |                |   |         |  
|Restricted cash deposits                                                       |  |      | 350      |   |                |   | (150    | )
|Acquisiton of businesses, net of acquired cash                                 |  |      |         |   |                |   | (7,659  | )
|Purchase of property, equipment and leasehold improvements                     |  |      | (6,578   | ) |                |   | (4,772  | )
|                                                                               |  |      |          |   |                |   |         |  
|Net cash provided (used) in investing activities                               |  | $    | (6,228   | ) |                |   | (12,581 | )
|                                                                               |  |      |          |   |                |   |         |  
|                                                                               |  |     
|Financing activities                                                           |  |      |          |   |                |   |         |  
|Proceeds from the issuance of debt                                             |  |      |         |   |                |   | 16,745  |  
|Proceeds from sale of common stock and stock purchase warrants                 |  |      |         |   |                |   | 5       |  
|Payments made on long term debt                                                |  |      | (3,400   | ) |                |   | (400    | )
|Proceeds on Revolver                                                           |  |      | 3,400    |   |                |   |        |  
|Proceeds from sale of preferred stock                                          |  |      | 5,000    |   |                |   | 1,700   |  
|Payments made on capital lease obligations                                     |  |      | (194     | ) |                |   | (163    | )
|Purchase of treasury shares                                                    |  |      | (49      | ) |                |   | (24     | )
|                                                                               |  |      |          |   |                |   |         |  
|Net cash provided (used) by financing activities                               |  | $    | 4,757    |   |                |   | 17,863  |  
|                                                                               |  |      |          |   |                |   |         |  
|                                                                               |  |     
|Increase/(Decrease) in cash and cash equivalents                               |  |      | (10,798  | ) |                |   | 10,878  |  
|Cash and cash equivalents at beginning of period                               |  |      | 13,246   |   |                |   | 2,368   |  
|                                                                               |  |      |          |   |                |   |         |  
|Cash and cash equivalents at end of period                                     |  | $    | 2,448    |   |                | $ | 13,246  |  
|                                                                               |  |      |          |   |                |   |         |  

See accompanying Notes to Consolidated Financial Statements.



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)

1. Description of Business and Basis of Presentation

Purple Communications, Inc., formerly known as GoAmerica, Inc. (Purple or the Company) is a leading provider of
onsite interpreting services, video relay and text relay services, and video remote interpreting, offering a wide array of options designed to meet the varied communication needs of its customers. The Companys vision is to enable free-flowing
communication between people, inclusive of differences in abilities, languages, or locations. On January 10, 2008, the Company acquired (1) certain assets of the Telecommunications Relay Services (TRS) division of MCI Communications
Services, Inc. (Verizon), a leading provider of relay services transactions, and (2) Hands On Video Relay Services, Inc. (HOVRS), a California-based provider of video relay and interpreting services; and on July 1, 2008 the
Company acquired (3) Sign Language Associates, Inc. (SLA), a DC-based provider of community interpreting services, and (4) Visual Language Interpreting, Inc. (VLI), a Virginia-based provider of community interpreting
services.

The Company has incurred significant operating losses since its inception and, as of December 31, 2009, has an
accumulated deficit of $430,188. During 2009, the Company recorded a net loss to common stockholders of $132,270 and used $9,327 of cash in operating activities. As of December 31, 2009, the Company had $2,448 in cash and cash equivalents. In
December 2009, the Company raised a total of $5,000 from the sale of Series B Preferred Stock and warrants to purchase shares of common stock (see note 12).

The Company is subject to governmental investigations by the Federal Communications Commission (FCC), the Department of
Justice and the Securities and Exchange Commission (see note 2). On February 19, 2010 and February 25, 2010, notices of demand for payment (the Demands for Payment) from the FCC of $18,459 for erroneous receipt of funds from the National
Exchange Carriers Association (NECA). On March 8, 2010, the Company, its lenders and the FCC entered into a standstill agreement, pursuant to which, among other things, (i) the Company has acknowledged and agreed not to challenge the
FCCs claim for $18,459 (ii) the FCC and the Company have agreed to negotiate in good faith to reach a final and binding settlement (Government Settlement) concerning the FCCs claim for reimbursement and the matters that were
the subject of the FCCs investigations (Government Settlement). These negotiations are occurring during the 180-day period following the signing of the Standstill Agreement which ends on September 4, 2010 (the Standstill
Period) (see note 19). There can be no assurance that the Company will achieve a Government Settlement on satisfactory financial terms; a failure to reach a Government Settlement on satisfactory financial terms would have a material adverse
effect on the Companys financial condition and results of operations. After engaging in significant cost reduction activities commencing in the fourth quarter. Such efforts include without limitation call-center facility closures, reductions
in force, suspension of accrual of PTO, salary reduction and changes in health and social benefits. The Company expects its liquidity and cash outlook over the next twelve months will be adequate for it to satisfy its cash obligations and related
financial covenants, however until the Companys achieves satisfactory financial terms in a Government Settlement, there remains uncertainty regarding the Companys ability to continue as a going concern.

2. Significant Accounting Policies

Basis of Consolidation

The consolidated financial statements include the accounts of Purple Communications, Inc. and its wholly-owned subsidiaries. All
significant intercompany balances and transactions have been eliminated in consolidation.

Cash Equivalents

Cash equivalents consist of highly liquid investments with an original maturity of three months or less when purchased.

Use of Estimates

The
preparation of financial statements in conformity with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of
contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenues and expenses during the reporting periods. The estimates and assumptions made by management are based upon available current
information, historical experience and other factors that are believed to be reasonable under the circumstances. The estimates and assumptions made by management involve risks and uncertainties which could cause reported amounts to differ materially
from actual future results. See Note 10, Commitments and Contingencies, for a description of certain contingent liabilities that could materially and adversely affect the Companys reported amounts. If managements estimates and
assumptions are inaccurate, the Companys reported amounts and disclosures of contingent assets and liabilities could be materially and adversely affected.

Included in bad debt expense is $292 associated with the $2,029 receivable for costs associated with the establishment of 10 digit
dialing. The allowance is based on managements estimate of the collectibility of this receivable from NECA as the amount is subject to review by the FCC. The allowance could be adjusted in the near term if collectibility differs from current
estimates.



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



Allowance for Doubtful Accounts Policy

The Company maintains an estimate of reserves for potential credit losses based on historical collection experience and current trends in
the length of time the receivables are past due.

Endpoint Device Accounting

Endpoint devices primarily consist of Netbook computers that are purchased by the end user are sold at a price which is less than the cost
to the Company. The cost of the device less the amount paid by the end user is charged to cost of relay and interpreting.

Property,
Equipment and Leasehold Improvements

Property, equipment and leasehold improvements are stated at cost. Depreciation is
provided on the straight-line method over the estimated useful lives of the related assets ranging from two to seven years. Leasehold improvements are depreciated over the lesser of their useful lives or term of the lease. Expenditures for
maintenance and repairs are charged to expense as incurred. Expenditures for betterments and major renewals are capitalized, and therefore, are included in property, equipment and leasehold improvements.

Computer Software Developed or Obtained For Internal Use

All direct internal and external costs incurred in connection with the development stage of software for internal use are capitalized.
Amounts capitalized are included in property, equipment and leasehold improvements and are amortized on a straight-line basis over three years beginning when such assets are placed in service. All other costs associated with internal use software
are expensed when incurred.

Deferred Acquisition and Financing Costs

The Company has capitalized allowable amounts in accordance with Financial Accounting Standards Board (FASB) guidance
regarding classifications of debt issue costs in a statement of cash flows and interest on receivables and payables. As of December 31, 2009, approximately $2,072 has been capitalized as deferred financing costs. These costs shall be amortized
over the term of the debt or period until redemption of the series B preferred stock. As of December 31, 2009, approximately $1,819 of deferred financing costs remained to be amortized. (see Note 4 and 6)

Preferred Stock Discount

In accordance with accounting standards regarding accounting for convertible securities with a beneficial conversion feature, the Company
recognized an imbedded beneficial conversion feature as the result of detachable warrants issued in conjunction with the preferred stock. The Company valued the warrants using the Black-Scholes pricing model. The Company recorded the warrant
relative fair value and resulting beneficial conversion feature as an increase to additional paid-in capital and a discount against the related preferred stock. The discount attributed to the beneficial conversion feature and value of the warrants
is amortized over the redemption period as a charge against additional paid in capital in the absence of retained earnings.

Recoverability
of Intangible and Other Long Lived Assets

In accordance with FASB guidance, the Company reviews the carrying value of
goodwill and intangible assets with indefinite lives annually or in certain circumstances as required.

Intangible
Assets

The impairment test for goodwill involves comparing the fair value of a reporting unit to its carrying
amount, including goodwill. If the carrying amount of the reporting unit exceeds its fair value, a second step is required to measure the goodwill impairment loss. The second step includes hypothetically valuing all the tangible and intangible
assets of the reporting unit as if the reporting unit had been acquired in a business combination. Then, the implied fair value of the reporting units goodwill is compared to the carrying amount of that goodwill. If the carrying amount of the
reporting units goodwill exceeds the implied fair value of the goodwill, the Company recognizes an impairment loss in an amount equal to the excess, not to exceed the carrying amount. The Company determines the fair values calculated in an
impairment test using cash flow models involving assumptions that are based upon what management believes a hypothetical marketplace participant would use in estimating fair value on the measurement date. The key assumptions, which take into account
current economic market and industry conditions and events



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



(as discussed in Note 8), relate to margins, growth rates, capital expenditures, asset residual values and weighted-average cost of capital rates. In developing these assumptions, the Company
compares the resulting estimated enterprise value derived by the aggregate fair values of its reporting unit to its market enterprise value plus an estimated control premium.

The impairment test for trademarks involves comparing the fair value to its carrying amount. The Company derives fair value based on the
relief from royalty method using assumptions about revenue growth rates, royalty rates, the appropriate discount rates relative to risk and estimates of asset residual values.

If adverse changes in growth rates, estimated cash flows, economic conditions, discount rates or estimates of asset residual values were
to occur, the value of the Companys goodwill or trademarks may become impaired.

Long-Lived Assets

In accordance with FASB guidance for long-lived assets used in operations are reviewed for impairment whenever events or
changes in circumstances indicate that carrying amounts may not be recoverable. For long-lived assets that are to be held and used, the Company recognizes an impairment loss only if its carrying amount is not recoverable through its undiscounted
cash flows and measures the impairment loss based on the difference between the carrying amount and fair value.

Factors
considered important that could result in an impairment review include, but are not limited to, significant underperformance relative to historical or planned operating results, significant changes in the manner of use of the assets or significant
changes in the Companys business strategies. An impairment loss is recognized when the estimated discounted cash flows expected to result from the use of the asset plus net proceeds expected from disposition of the asset (if any) or appraisal
value of the assets are less than the carrying value of the asset. When an impairment loss is recognized, the carrying amount of the asset is reduced to its estimated fair value based on quoted market prices or other valuation techniques.

Revenue Recognition-Relay and Interpreting Services

The Company earns revenue for the provision of relay services which allow hearing and speech impaired individuals the ability to engage in
telecommunications in a manner that is functionally equivalent to the ability of an individual that is not hearing or speech impaired. A relay service call may be initiated by either a person with a hearing or speech disability, or a person without
any such disability. When a person with a hearing or speech disability initiates such a call, the person uses a telephone-typewriter or an Internet-based device such as a computer or a wireless device that has text or video capabilities to contact a
relay center, and gives a communications assistant the telephone number of the party he or she wishes to call. The communications assistant in turn places an outbound traditional voice call to that person. The communications assistant then serves as
a link for the call, voicing to the called party the text or interpreted American Sign Language (ASL) message that the communications assistant received from the initiating party, and vice versa.

The Company also earns revenue from the provision of on-site interpreting. On-site interpreting services involves the provision of
professional interpreting services by a qualified interpreter in person, and is usually done in a dialogue-like interaction. It enables communication between deaf and hard of hearing persons with hearing providers during interactions in group
environments or in one-on-one meetings.

In accordance with FASB guidance for revenue recognition, the Company concluded it is
appropriate to recognize revenue from relay services and on-site interpreting after the services are rendered because all of the criteria set forth in the guidance as conditions to realizing revenue are satisfied when the services are completed. The
guidance criteria are summarized as being: persuasive evidence of an arrangement exists, the service has been delivered, the rates are fixed or determinable and collectability is reasonably assured. A further explanation of the satisfaction of the
guidance criteria follows:

Persuasive evidence of an arrangement exists.

Relay Services - The Company is a certified Video Relay Service (VRS) and Internet Protocol Text Relay (IP Relay)
services (collectively such services are referred to as TRS) provider for Federal and State Telecommunications Relay Services Funds (TRS Funds). As a certified TRS provider, the Company is entitled to reimbursement by Federal
and State TRS Funds pursuant to applicable federal and state regulations when TRS is provided. Although several petitions have been filed with the Federal Communication Commission (FCC) by TRS providers, consumer advocacy groups and
other industry participants requesting further clarification or rulemaking regarding the compensability of various types of TRS user activity (ie. including without limitation, calls to podcasts, calls to voicemail or message machines, multi-party
conference calls, calls by deaf employees in the workplace, etc.), the Company believes that the filing of such petitions alone should have no impact on the



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



Companys revenue recognition policies. In certain circumstances, the FCC has and may continue to issue rules, declarations or orders, however, that may impact the Companys future
revenue recognition policies. As a result of the February 25, 2010 declaratory ruling VRS providers are no longer entitled to reimbursement for minutes generated by employees related to work activities. As the ruling was retroactive in nature
revenues associated with employee work calls have been excluded from the Companys revenues in fiscal years 2009 and 2008. (see note 3)

On-site Interpreting - The Company is not reimbursed for providing on-site interpreting services from either the federal or state
governments. The Company is paid by the entities or consumers that retain the Companys on-site interpreting services. Customers execute a formal rate contract or purchase order form for each job agreeing to the rate and terms of the
engagement.

Delivery has occurred or services have been rendered.

Relay Services - The Company earns revenue from providing relay services which allow hearing and speech impaired individuals the ability
to engage in telecommunications in a manner that is functionally equivalent to the ability of an individual that is not hearing or speech impaired. The only requirement to entitle the Company to reimbursement as described above is the conduct of a
qualified call during which the Companys TRS services are utilized. The TRS services are fully rendered when the call is concluded. There are no subsequent events that must occur or additional actions to be taken in order to qualify for
reimbursement, other than invoicing the TRS Funds in accordance with the TRS Funds billing and disbursement schedule.

On-site Interpreting - On-site interpreting services are considered rendered when the service as agreed to under the contract are
concluded.

The sellers price to the buyer is fixed or determinable.

Relay Services - The reimbursement rates for relay services are set by the FCC and State TRS funds and are fixed and determinable based on
a three-year reimbursement rate schedule that will continue through June 30, 2010.

On-site Interpreting - Prices for
on-site interpreting are established and agreed to in the customers contract or purchase order form, typically on an hourly basis with reimbursement for transportation and other expenses incurred by the on-site interpreter relating to the
provision of services.

Collectability is reasonable assured.

Relay Services - The TRS Funds have a fixed billing and disbursement schedule and the Company has invoiced the TRS Funds for relay
services and been paid in accordance with this schedule since the Companys inception. The Company maintains an estimate of reserves for potential credit losses based on historical collection experience and current trends in the length of time
the receivables are past due.

On-site Interpreting - On-site interpreting customers execute a formal rate contract or purchase
order form for each job agreeing to the pay rate and terms of the engagement. The Company maintains an estimate of reserves for potential credit losses based on historical collection experience and current trends in the length of time the
receivables are past due.

Cost of Revenues

Relay Services - Cost of relay revenue consists principally of the charges related to internal and external call center operations
utilized to facilitate calls.

On-site Interpreting  Cost of on-site revenue consists principally of the charges related
to the qualified interpreter and related travel cost to perform the professional in person interpreting service.

Income Taxes

Deferred income taxes are determined using the asset and liability method. Under this method, deferred tax assets and
liabilities are determined based on differences between financial reporting and tax bases of assets and liabilities and are measured using the enacted tax rates and laws that will be in effect when the differences are expected to reverse. A
valuation allowance is recorded when the expected recognition of a deferred tax asset is considered to be unlikely.



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



In July 2006, the FASB guidance concerning accounting for uncertainty in income taxes,
which clarifies the accounting and disclosure for uncertainty in tax positions. The guidance seeks to reduce the diversity in practice associated with certain aspects of the recognition and measurement related to accounting for income taxes. This
interpretation is effective for fiscal years beginning after December 15, 2006. The adoption of this guidance did not have a material effect on the Companys financial condition or results of operations. There are currently no open tax
years prior to 2006 subject to examination by one or more of the major taxing jurisdictions.

Advertising Costs

Advertising costs are expensed as incurred. During 2009, 2008 and 2007, advertising expense was approximately $253, $134 and $105,
respectively.

Research and Development Costs

Research and development costs are expensed as incurred.

Stock-Based Employee Compensation

The Company has various stock-based compensation plans for its employees and outside directors and accounts for stock-based compensation
arrangements in accordance with the authoritative guidance, which requires the Company to measure and record compensation expense in its consolidated financial statements using a fair value method. See Note 14 for further information regarding the
Companys stock-based compensation plans.

Earnings (Loss) Per Share

In accordance with FASB guidance for Earnings per Share, the Company calculates, basic loss per share is computed by dividing the
Companys net loss for the period by the weighted-average number of shares of common stock outstanding during the period. Diluted net loss per share excludes potential common shares if the effect is anti-dilutive. Diluted loss per share is
determined in the same manner as basic loss per share except that the number of shares is increased assuming exercise of dilutive stock options and warrants using the treasury stock method. As the Company had a net loss, the impact of the assumed
exercise of the stock options and warrants as well as preferred stock and unvested restricted stock is anti-dilutive and as such, these amounts have been excluded from the calculation of diluted loss per share. For the years ended December 31,
2009, 2008 and 2007, a total of 148,988,151, 10,919,898 and 576,950 of common stock equivalent shares were excluded from the computation of diluted net loss per share and consisted of the following:



|                                           |  |                    |   |  |           
|------------------------------------------ |  | ------------------ | - |  | ----------
|                                           |  | As of December 31,
|                                           |  | 2009               |   |  | 2008      
|Options                                    |  | 2,240,273          |   |  | 2,523,386 
|Warrants                                   |  | 66,679,160         |   |  | 26,776    
|Preferred stock                            |  | 80,068,718         |   |  | 8,369,736 
|Non-vested restricted stock                |  |                   |   |  |          
|                                           |  |                    |   |  |           
|Total                                      |  | 148,988,151        |   |  | 10,919,898
|                                           |  |                    |   |  |           
|Common Stock Equivalents as of December 31 |  | 40,781,458         | * |  | 10,919,898
|                                           |  |                    |   |  |           



|* | Pursuant to the Series B Warrant Agreements and the Certificate of Designation, Rights and Preferences for the Series B Preferred Stock, the effectiveness of Warrants
and Preferred Stock is subject to the Company obtaining sufficient number of authorized common shares under an amendment to the Articles of Incorporation. On March 26, 2010 the Company filed on amended Articles of Incorporation see note 19.
|- | -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Concentration of Credit Risk

Financial instruments that potentially subject the Company to a concentration of credit risk consist of cash and cash equivalents and
accounts receivable. The Company maintains a significant portion of its cash and cash equivalents with two financial institutions. At times these balances exceed the FDIC insured limit. Management monitors the soundness of these institutions and has
not experienced any collection losses with these institutions.



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



As of December 31, 2009 and 2008 the Company had 81% and 71%, respectively, of its
accounts receivable with the National Exchange Carriers Association (NECA). For the years ended December 31, 2009, 2008 and 2007 the Company generated 92%, 87% and 88% respectively, of its total revenue with NECA. The Company
performs periodic credit evaluations of its customers but generally does not require collateral.

Other Concentration of Risk

The Company is heavily reliant upon Stellar Nordia for technology and labor supporting our IP text relay services.

Fair Value of Financial Instruments

The carrying amounts of the Companys financial instruments, which include cash and cash equivalents, accounts receivable, accounts
payable and other debt obligations approximate their fair values due to the short maturity of these items. Unless otherwise noted, it is managements opinion that the Company is not exposed to significant interest rate, currency or credit risks
arising from its financial instruments. The recorded value of long-term debt and obligations under capital leases approximates the fair value of the debt as the terms and rates approximate market rates. The Company currently holds an interest rate
cap agreement with Bank of America, N.A. The term of the agreement is three years with an initial notional amount of $35,000 and a premium amount of $263. The fair value of the interest rate cap agreement is adjusted to fair value at each reporting
period.

Reclassifications

Certain reclassifications have been made to the prior years consolidated financial statements and related notes to conform to the
current year presentation.

During 2009, the Company re-examined its accounting treatment related to the Series A Preferred
Stock under FASB guidance and determined that the Series A Preferred Stock should be classified as temporary equity in the balance sheet, as reflected in the financial statement included herein. The Company also determined that the Series A
Preferred Stock was initially reported at its fair value and that as the security is not currently redeemable and it is not probable that the security will become redeemable, because the resolution of the contingencies discussed above that would
allow redemption have not occurred, subsequent adjustment as December 31, 2009 is not necessary. The reclassification has no impact on net income for any period presented in these financial statements.

Derivative Financial Instruments

In compliance with the terms of our credit agreement we utilize an interest rate cap to mitigate our interest rate exposure. Changes in
the fair value of the agreement are included in other income (expense), in the Consolidated Statement of Operations.

Recent Accounting
Pronouncements

In December 2007, the FASB issued guidance with respect to business combinations, which establishes
principles and requirements for how an acquirer recognizes and measures in its financial statements the identifiable assets acquired, the liabilities assumed, and any non-controlling interest in an acquiree, including the recognition and measurement
of goodwill acquired in a business combination. The guidance applies to fiscal years beginning on or after December 15, 2008. Earlier adoption is prohibited. The adoption of the guidance did not have a material effect of the Companys
financial condition or results of operations.

In December 2007, the FASB issued guidance with respect to non-controlling
interests in consolidated financial statements. The guidance establishes accounting and reporting standards for the non-controlling interest in a subsidiary and for the deconsolidation of a subsidiary. It clarifies that a non-controlling interest in
a subsidiary, which is sometimes referred to as minority interest, is an ownership interest in the consolidated entity that should be reported as equity in the consolidated financial statements. Among other requirements, this statement requires
consolidated net income to be reported at amounts that include the amounts attributable to both the parent and the non-controlling interest. It also requires disclosure, on the face of the consolidated income statement, of the amounts of
consolidated net income attributable to the parent and to the non-controlling interest. The guidance applies to fiscal years beginning on or after December 15, 2008. Earlier adoption is prohibited. The adoption of the guidance did not have a
material effect on the Companys financial condition or results of operations.



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PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



In March 2008, the FASB issued guidance with respect to disclosures about derivative
instruments and hedging activities and accounting for derivative instruments and hedging activities, to amend and expand the disclosure requirements of previous guidance to provide greater transparency about (i) how and why an entity uses
derivative instruments, (ii) how derivative instruments and related hedge items are accounted for under the guidance and its related interpretations, and (iii) how derivative instruments and related hedged items affect an entitys
financial position, results of operations and cash flows. To meet those objectives, guidance requires qualitative disclosures about objectives and strategies for using derivatives, quantitative disclosures about fair value amounts of gains and
losses on derivative instruments and disclosures about credit-risk-related contingent features in derivative agreements. The guidance is effective for the Company on January 1, 2009. Management has evaluated the effect of the guidance with
respect to its sole interest rate cap agreement. Due to the insignificant value of the instrument, the guidance did not have a material effect on the Companys financial condition or results of operations.

In April 2009, the FASB issued guidance with respect to recognition and presentation of other-than-temporary impairments which provides
operational guidance for determining other-than-temporary impairments for debt securities. The Company adopted the guidance effective April 1, 2009. The adoption of this guidance did not have material impact on the Companys consolidated
financial position, results of operations or cash flows.

In April 2009, the FASB issued guidance with respect to determining
fair value when the volume and level of activity for the asset or liability have significantly decreased and identifying transactions that are not orderly which provides additional guidance for estimating fair value when the volume and level of
activity for the asset or liability have significantly decreased. The guidance re-emphasizes that regardless of market conditions, the fair value measurement is an exit price concept, and clarifies and includes additional factors to consider in
determining whether there has been a significant decrease in market activity for an asset or liability and provides additional clarification on estimating fair value when the market activity for an asset or liability has declined significantly. The
guidance is applied prospectively to all fair value measurements where appropriate. The Company adopted the provisions of this guidance effective April 1, 2009. The adoption of this guidance did not have a material impact on the Companys
consolidated financial position, results of operations or cash flows.

In April 2009, the FASB issued guidance with respect to
disclosures about fair value of financial instruments. This guidance extends to interim periods and requires certain disclosures about fair value of financial instruments for publicly traded companies and requires disclosure in summarized financial
information at interim reporting periods. This guidance is effective for interim reporting periods ending after June 15, 2009. The Companys adoption of this guidance did not have a material effect on the Companys consolidated
financial position, results of operations or cash flows.

In April 2008, the FASB issued guidance with respect to
determination of the useful life of intangible assets. The guidance amends the factors that should be considered in developing renewal or extension assumptions used to determine the useful life of a recognized intangible asset. The objective of the
guidance is to improve the consistency between the useful life of a recognized intangible asset and the period of expected cash flows used to measure the fair value of the asset. The guidance is effective for fiscal years beginning after
December 15, 2008. The adoption of this guidance did not have a material impact on the Companys consolidated financial positions, results of operations and cash flows.

In May 2009, the FASB issued guidance with respect to Subsequent Events which provides guidance on events that occur after the balance
sheet date but prior to the issuance of the financial statements. The guidance distinguishes events requiring recognition in the financial statements and those that may require disclosure in the financial statements. Furthermore, the guidance
requires disclosure of the date through which subsequent events were evaluated. The guidance is effective for interim and annual periods after June 15, 2009. The Company adopted the guidance for the quarter ended September 30, 2009, and
have evaluated subsequent events through June 22, 2010. (See note 19)

In June 2009, the FASB issued guidance with respect to
the FASB Accounting Standards Codification and the Hierarchy of Generally Accepted Accounting Principles. This guidance provides for the FASB Accounting Standards Codification to become the single official source of authoritative, nongovernmental
generally accepted accounting principles in the United States. This guidance does not change GAAP but reorganizes the literature. This guidance is effective for interim and annual periods ending after September 15, 2009.



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PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



3. Restatement of Financial Results

Certain restatements have been made to the prior years consolidated financial statements and related notes.

On February 19, 2010, the Company received a notice of a demand for payment for erroneous receipt of funds from NECA, which
administers TRS Fund (the First Notice). Pursuant to the First Notice, the FCC stated that it has determined that the Company has received one or more erroneous overpayments from NECA relating to international-to-international calls that
the FCC now contends are not compensable as TRS calls during the period from July 2008 to July 2009. The stated amount of such overpayments is $1,740 of which $1,309 related to revenue recorded in fiscal year 2008.

On February 25, 2010, the Company received a second notice of a demand for payment for erroneous receipt of funds from NECA (the
Second Notice). The Second Notice was issued concurrently with the Declaratory Ruling, which stated that certain VRS calls are not eligible for compensation from the TRS Fund (see note 19). Pursuant to the Second Notice, the FCC stated
that it has determined that the Company has received one or more erroneous overpayments from NECA relating to VRS and IP Relay calls made by or to a Company employee, or one of the Companys subcontractors, during the period from January 2008
to November 2009. The stated amount of such overpayments is $16,719 of which $9,415 related to revenue recorded in fiscal year 2008.

On March 8, 2010, the Company, its lenders and the FCC entered into a Standstill Agreement, see note 19.



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PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



In accordance with the Standstill Agreement and Declaratory Ruling, we have restated our
2008 financial results to reduce revenue and earnings of relay and interpreting services by $10,724 on the Consolidated Statement of Operations and Consolidated Statements of Cash Flows and established a corresponding payment obligation on the
Consolidated Balance Sheet.



|                                           |  |                           |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|------------------------------------------ |  | ------------------------- | -------- | - | ------- | - | -------- | ------------ |  | - | ----------- | - |  | - | -------- | -
|                                           |  | Quarter Ended (unaudited) |         
|2009                                       |  | March 31                  |          |   | June 30 |   |          | September 30 |  |   | December 31 |  
|Previously reported                        |  |                           |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Consolidated Statement of Operations:      |  |                           |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Net revenue                                |  | $                         | 34,575   |   |         | $ | 32,529   |              |  | $ | 28,550      |   |  | $ | 21,246   |  
|Net (loss) income                          |  | $                         | (942     | ) |         | $ | (1,763   | )            |  | $ | (101,978    | ) |  | $ | (16,265  | )
|Net loss applicable to common stockholders |  | $                         | (1,796   | ) |         | $ | (2,643   | )            |  | $ | (102,886    | ) |  | $ | (17,210  | )
|Basic and diluted net loss per share       |  | $                         | (0.20    | ) |         | $ | (0.29    | )            |  | $ | (11.21      | ) |  | $ | (2.13    | )
|Consolidated Balance Sheet:                |  |                           |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Accrued expenses                           |  | $                         | 13,884   |   |         | $ | 11,494   |              |  | $ | 12,426      |   |  | $ | 30,875   |  
|Accumulated deficit                        |  | $                         | (288,990 | ) |         | $ | (291,635 | )            |  | $ | (394,520    | ) |  | $ | (430,188 | )
|                                           |  |                           |          |  
|                                           |  | March 31                  |          |   | June 30 |   |          | September 30 |  |   | December 31 |  
|As restated                                |  |                           |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Consolidated Statement of Operations:      |  |                           |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Net revenue                                |  | $                         | 29,931   |   |         | $ | 29,533   |              |  | $ | 28,456      |   |  | $ | 21,246   |  
|Net (loss) income                          |  | $                         | (5,586   | ) |         | $ | (4,759   | )            |  | $ | (102,072    | ) |  | $ | (16,265  | )
|Net loss applicable to common stockholders |  | $                         | (6,440   | ) |         | $ | (5,639   | )            |  | $ | (102,980    | ) |  | $ | (17,210  | )
|Basic and diluted net loss per share       |  | $                         | (0.70    | ) |         | $ | (0.62    | )            |  | $ | (11.22      | ) |  | $ | (2.14    | )
|Consolidated Balance Sheet                 |  |                           |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Accrued expenses                           |  | $                         | 29,252   |   |         | $ | 29,858   |              |  | $ | 30,884      |   |  | $ | 30,875   |  
|Accumulated deficit                        |  | $                         | (304,358 | ) |         | $ | (309,999 | )            |  | $ | (412,978    | ) |  | $ | (430,188 | )
|                                           | 
|                                           |  | Quarter Ended (unaudited) |         
|2008                                       |  | March 31                  |          |   | June 30 |   |          | September 30 |  |   | December 31 |  
|Previously reported                        |  |                           |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Consolidated Statement of Operations:      |  |                           |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Net revenue                                |  | $                         | 29,052   |   |         | $ | 30,649   |              |  | $ | 35,735      |   |  | $ | 34,645   |  
|Net (loss) income                          |  | $                         | 365      |   |         | $ | (201     | )            |  | $ | (1,323      | ) |  | $ | (3,857   | )
|Net loss applicable to common stockholders |  | $                         | (349     | ) |         | $ | (1,014   | )            |  | $ | (2,163      | ) |  | $ | (4,711   | )
|Basic and diluted net loss per share       |  | $                         | (0.04    | ) |         | $ | (0.11    | )            |  | $ | (0.24       | ) |  | $ | (0.51    | )
|Consolidated Balance Sheet:                |  |                           |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Accrued expenses                           |  | $                         | 10,982   |   |         | $ | 11,371   |              |  | $ | 11,507      |   |  | $ | 15,087   |  
|Accumulated deficit                        |  | $                         | (279,306 | ) |         | $ | (280,127 | )            |  | $ | (282,290    | ) |  | $ | (287,194 | )
|                                           |  |                           |          |  
|                                           |  | March 31                  |          |   | June 30 |   |          | September 30 |  |   | December 31 |  
|As restated                                |  |                           |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Consolidated Statement of Operations:      |  |                           |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Net revenue                                |  | $                         | 27,273   |   |         | $ | 28,877   |              |  | $ | 32,940      |   |  | $ | 30,267   |  
|Net (loss) income                          |  | $                         | (1,414   | ) |         | $ | (1,973   | )            |  | $ | (4,118      | ) |  | $ | (8,235   | )
|Net loss applicable to common stockholders |  | $                         | (2,128   | ) |         | $ | (2,786   | )            |  | $ | (4,958      | ) |  | $ | (9,089   | )
|Basic and diluted net loss per share       |  | $                         | (0.23    | ) |         | $ | (0.30    | )            |  | $ | (0.54       | ) |  | $ | (0.99    | )
|Consolidated Balance Sheet:                |  |                           |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Accrued expenses                           |  | $                         | 12,761   |   |         | $ | 14,922   |              |  | $ | 17,853      |   |  | $ | 25,811   |  
|Accumulated deficit                        |  | $                         | (281,085 | ) |         | $ | (283,678 | )            |  | $ | (288,636    | ) |  | $ | (297,918 | )

4. Credit Agreement

On August 1, 2007, the Company entered into a Credit Agreement, (the Credit Agreement), with Clearlake Capital Group
(Clearlake) as administrative agent and collateral agent, pursuant to which the Company received a $1,000 bridge loan, which was increased by $1,800 on September 14, 2007 and an additional increase of $800 on October 29, 2007.
Interest on the loan is payable on the first business day following the end of each month, at the LIBOR rate, plus 8%. LIBOR rate utilized for interest calculations at December 31, 2007 was 5.125%. Interest is payable in cash, except that a
portion of the interest equal to 4% is payable in kind in the form of additional loans. The loan is secured by substantially all of the assets of the Company and its principal subsidiaries and the stock of such principal subsidiaries. The credit
agreements contain customary operating and financial covenants, including restrictions on the Companys ability to pay dividends to its common stockholders, make investments, undertake affiliate transactions, and incur additional indebtedness,
in addition to financial compliance requirements.

On January 10, 2008, the loan was repaid in full, in the amount of
$3,582, upon the closing of the Companys acquisition of the assets of Verizon TRS Division transaction described in note 6. Included in the amount paid was $50 of accrued interest incurred during January 2008.



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PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



5. Senior Debt

First Lien Credit Facilities

On January 10, 2008, the Company entered into a Credit Agreement (the First Lien Credit Agreement), dated as of
January 10, 2008 (the Closing Date), with Churchill Financial LLC, as administrative agent (the First Lien Administrative Agent), and Ableco Finance LLC, as collateral agent (the Collateral Agent). The First
Lien Credit Agreement provides for term loans of $40,000, all of which was borrowed on the Closing Date. The maturity date of the term loans is January 10, 2014, and the maturity date for revolving loans made from time to time is
January 10, 2013. The Company is required to make quarterly repayments of principal on the term loans in the amount of $100 per quarter. Mandatory prepayments are also required to be made in the case of certain events, including asset sales, a
portion of excess cash flow, proceeds from debt issuances and extraordinary receipts. Voluntary prepayments of principal of the term loans are subject to a prepayment penalty, expressed as a percentage of the principal amount so prepaid, of 2% from
the Closing Date through but not including the first anniversary of the Closing Date, and 1% from the first anniversary of the Closing Date through but not including the second anniversary of the Closing Date. Mandatory prepayments are generally not
subject to the payment of penalties except in the case of debt issuances, where the principal amount of term loans so prepaid is treated as though they were voluntary prepayments. In addition to the term loans, the credit facility provided for a
revolving loan availability of up to $15,000, none of which was borrowed on the Closing Date.

On December 3, 2008 the
Company entered into the Third Amendment and Consent to the First Lien Credit Agreement which among other things allowed the Company to repurchase shares of the Companys outstanding common stock. The amendment to the Credit Agreement provided
for a $2,000 reduction in the Companys revolving line of credit, reducing total availability to $13,000.

On
March 31, 2009, the Company made a voluntary principal prepayment of debt in the amount $3,000 on its First Lien credit facility. In accordance with the credit agreement the payment was subject to a 1% prepayment penalty. Additional borrowing
under the revolving credit facility is conditioned upon maintaining availability under the line of credit and unrestricted cash deposits in controlled deposit accounts of at least $5,000 in the aggregate. As of December 31, 2009, $3,400 was
outstanding under the revolving credit facility.

On October 15, 2009, the Company entered into a Forbearance Agreement
and Fourth Amendment to the First Lien Credit Agreement, pursuant to which, among other things, the First Lien Administrative Agent, the Collateral Agent and the First Lien Lenders agreed to forbear from exercising their rights and remedies in
respect of certain events of default under the First Lien Credit Agreement until October 31, 2009.

On October, 30, 2009,
the Company entered into a First Amendment to Forbearance Agreement and Fourth Amendment to the First Lien Credit Agreement, pursuant to which among other things, the First Lien Administrative Agent, the Collateral Agent and the First Lien Lenders
agreed to forbear from exercising their rights and remedies in respect of certain events of default under the First Lien Credit Agreement until November 4, 2009.

On November 4, 2009, the Company entered into a Second Amendment to Forbearance Agreement and Fourth Amendment to the First Lien
Credit Agreement, pursuant to which, among other things, the First Lien Administrative Agent, the Collateral Agent and the First Lien Lenders agreed to forbear from exercising their rights and remedies in respect of certain events of default under
the First Lien Credit Agreement until November 20, 2009.

On November 4, 2009, the Company entered into the First
Amendment to the Intercreditor Agreement (the Intercreditor Agreement), dated as of January 10, 2008, by and among the First Lien Administrative Agent, the Collateral Agent and the Second Lien Agent, which incorporates revisions to
the Intercreditor Agreement necessary to implement changes in the terms of the First Lien Credit Agreement and Second Lien Credit Agreement resulting from the Forbearance Agreements discussed above.

On November 20, 2009, the Company entered into a Third Amendment to Forbearance Agreement and Fourth Amendment to First Lien Credit
Agreement, pursuant to which, among other things, the First Lien Administrative Agent, the Collateral Agent and the First Lien Lenders agreed to forbear from exercising their rights and remedies in respect of certain events of default under the
First Lien Credit Agreement until December 1, 2009.

On December 1, 2009, the Company entered into a Fourth Amendment
to Forbearance Agreement and Fourth Amendment to First Lien Credit Agreement, pursuant to which, among other things, the First Lien Administrative Agent, the Collateral Agent and



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PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



the First Lien Lenders agreed to forbear from exercising their rights and remedies in respect of certain events of default under the First Lien Credit Agreement until December 11, 2009. On
December 11, 2009, the Company entered into a Fifth Amendment to Forbearance Agreement and Fourth Amendment to First Lien Credit Agreement, pursuant to which, among other things, the First Lien Administrative Agent, the Collateral Agent and the
First Lien Lenders agreed to forbear from exercising their rights and remedies in respect of certain events of default under the First Lien Credit Agreement until December 21, 2009.

On December 22, 2009, the Company and its subsidiaries entered into a Fifth Amendment, Consent and Waiver to Credit Agreement (the
Fifth Amendment to First Lien Credit Agreement), by and among the Company, as borrower, the other loan parties thereto, the First Lien Lenders, the letter of credit issuers from time to time party thereto, the First Lien Administrative
Agent, and the Collateral Agent. The Fifth Amendment to First Lien Credit Agreement became effective as of December 21, 2009 (except for certain provisions dealing with interest rates, which became effective as of September 30, 2009).
Pursuant to the Fifth Amendment to First Lien Credit Agreement, the First Lien Agents and the First Lien Lenders agreed to waive certain existing events of default under the First Lien Credit Agreement and consented to a proposed amendment to the
Companys certificate of incorporation to increase the authorized shares of common stock and preferred stock. Pursuant to the Fifth Amendment to First Lien Credit Agreement, the following terms of the First Lien Credit Agreement were amended:

(1) Revolving Credit Commitment. The revolving credit commitment was reduced from $13,000, to $8,000.

(2) Interest Rates. The applicable margin is currently 6% with respect to base rate loans and 7% with respect to Eurodollar rate loans.
Previously, the applicable margin varied between 3.25% and 4.0% with respect to base rate loans and between 4.25% and 5% with respect to Eurodollar rate loans, depending on the level of the consolidated senior leverage ratio. In addition, the
definition of base rate was amended such that the base rate is equal to the highest of the prime rate, 0.5% above the Federal funds rate, the one-month Eurodollar rate plus 1%, and 4% per annum. The Eurodollar base rate was also amended to
provide for a 3% floor.

(3) Financial Covenants. The financial covenants were revised and now include a maximum consolidated
leverage ratio, a limit on capital expenditures, a maximum consolidated senior leverage ratio, and a minimum consolidated fixed charge coverage ratio. The minimum revolver availability plus cash and unrestricted cash equivalents covenant was
eliminated. Certain related definitions were revised or added and the covenant levels were adjusted.

(4) Amortization of the
Term Loans. The term loans amortize as follows: $100 per fiscal quarter through June 30, 2010 and $250 per fiscal quarter thereafter. Previously, the term loans amortized at $100 per fiscal quarter. The term loans remain due and payable in full
on the scheduled term loan maturity date (January 10, 2014).

(5) Mandatory Prepayment. The Fifth Amendment to First Lien
Credit Agreement added specified circumstances whereby the Company is required to make a mandatory prepayment.

(6) Reporting
Requirements; Event of Default. The Fifth Amendment to First Lien Credit Agreement added additional reporting obligations by the Company and an additional event of default.

The First Lien Credit Agreement contains affirmative and restrictive covenants that require the Company to take or refrain from taking
certain actions, including, among other things, the obligation to provide certain financial and other information and limitations on its ability to incur debt, make investments, pay dividends, change the nature of its business, engage in affiliate
transactions, or sell assets. In addition, the Company must comply with financial covenants for maximum consolidated leverage, maximum amounts of capital expenditures, and certain amounts of revolver availability or cash and cash equivalents subject
to control agreements in favor of the Collateral Agent.

In accordance with the Guaranty and Security Agreement entered into
by the Company and the Collateral Agent on the Closing Date, the obligations of the Company under the First Lien Credit Agreement are secured by all of the assets of the Company.

In conjunction with the First Lien Credit Agreement, the Company incurred $1,115 of fees paid to the lenders and $1,449 of financing fees
paid to third parties. Amounts paid to the lenders are presented as debt discount and are recorded as a reduction to the debt and are amortized over the life of the debt. Fees paid to third parties are classified as deferred financing costs and are
amortized



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PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



over the life of the debt. As of December 31, 2009, the unamortized balance relating to the debt discount equaled $748 and the unamortized balance relating to the deferred financing fees
equaled $1,142.

On March 8, 2010, the Company entered into a forbearance agreement with its first lien lender
(Sixth Amendment to First Lien Credit Agreement) as referenced in note 19, Subsequent Events.

Pursuant to the
Sixth Amendment to First Lien Credit Agreement the First Lien Agents and the First Lien Lenders agreed to forbear from exercising any rights or remedies under the First Lien Credit Agreement arising out of certain defaults under the First Lien
Credit Agreement, primarily as a result of the Demands for Payment discussed above and the related governmental investigations (the Specified Defaults), until expiration of the Standstill Period, subject to compliance with other terms of
the First Lien Credit Agreement (the Forbearance Period). Because the Forbearance Period is for a period of less than one year, GAAP requires classification of the debt as a short-term liability, accordingly the Company has reclassified
debt under the First Lien Credit Agreement.

Second Lien Credit Facilities and Intercreditor Agreement

Concurrently with entering into the First Lien Credit Agreement, the Company entered into the Second Lien Credit Agreement (the
Second Lien Credit Agreement), dated as of the Closing Date, with the lenders from time to time party thereto, and Clearlake, as administrative agent (the Second Lien Agent). The Second Lien Credit Agreement provides for term
loans of $30,000, all of which was borrowed on the Closing Date. The maturity date of the loans is January 10, 2015, and there are no scheduled amortization payments. Mandatory prepayments, which are not subject to prepayment penalty, are
required to be made in the case of certain events, including asset sales, a portion of excess cash flow, proceeds from debt issuances and extraordinary receipts. Voluntary prepayments of principal of the loans are subject to a prepayment penalty,
expressed as a percentage of the principal amount so prepaid, of 2% from the Closing Date through but not including the first anniversary of the Closing Date, and 1% from the first anniversary of the Closing Date through but not including the fourth
anniversary of the Closing Date. Mandatory prepayments are generally not subject to the payment of penalties except in the case of debt issuances, where the principal amount of loans so prepaid is treated as though they were voluntary prepayments.
The affirmative, negative and financial covenants in the Second Lien Credit Agreement are substantially similar to those set forth in the First Lien Credit Agreement, except that in certain circumstances they are less restrictive than those set
forth in the First Lien Credit Agreement.

On November 4, 2009, the Company entered into a Forbearance Agreement and
Fourth Amendment to the Second Lien Credit Agreement pursuant to which (1) the Second Lien Agent agreed to allow the Company to pay in kind interest due and payable under the Second Lien Credit Agreement from July 1, 2009 through
June 30, 2010, (2) the Second Lien Lenders agreed to refund to the Company cash interest actually paid by the Company to the Second Lien Lenders in the amount of $735, and (3) the Second Lien Agent and the Second Lien Lenders agreed
to forbear from exercising their rights and remedies in respect of certain events of default under the Second Lien Credit Agreement until November 20, 2009.

On November 4, 2009, the Company entered into the First Amendment to the Intercreditor Agreement (the Intercreditor
Agreement), dated as of January 10, 2008, by and among the First Lien Administrative Agent, the Collateral Agent and the Second Lien Agent, which incorporates revisions to the Intercreditor Agreement necessary to implement changes in the
terms of the First Lien Credit Agreement and Second Lien Credit Agreement resulting from the Forbearance Agreements discussed above.

On November 20, 2009, the Company entered into a First Amendment to Forbearance Agreement and Fourth Amendment to Second Lien Credit
Agreement, pursuant to which among other things, the Second Lien Agent and the Second Lien Lenders agreed to forbear from exercising their rights and remedies in respect of certain events of default under the Second Lien Credit Agreement until
December 1, 2009.

On December 1, 2009, the Company entered into a Second Amendment to Forbearance Agreement and
Fourth Amendment to the Second Lien Credit Agreement, pursuant to which among other things, the Second Lien Agent and the Second Lien Lenders agreed to forbear from exercising their rights and remedies in respect of certain events of default under
the Second Lien Credit Agreement until December 11, 2009.

On December 11, 2009, the Company entered into a Third
Amendment to Forbearance Agreement and Fourth Amendment to the Second Lien Credit Agreement, pursuant to which, among other things, the Second Lien Agent and the Second Lien Lenders agreed to forbear from exercising their rights and remedies in
respect of certain events of default under the Second Lien Credit Agreement until December 21, 2009.



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PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



On December 22, 2009, the Company and its subsidiaries entered into the Fifth
Amendment, Consent and Waiver to the Second Lien Credit Agreement (the Fifth Amendment to Second Lien Credit Agreement), among the Company, as borrower, the other loan parties thereto, the Second Lien Lenders, and the Second Lien Agent.
The Fifth Amendment to Second Lien Credit Agreement became effective as of December 21, 2009 (except for a certain provision dealing with interest rates, which became effective as of September 30, 2009). Pursuant to the Fifth Amendment to
Second Lien Credit Agreement, the Second Lien Agent and the Second Lien Lenders agreed to waive, subject to conditions, certain existing events of default under the Second Lien Credit Agreement and consented to a proposed amendment to the
Companys certificate of incorporation to increase the authorized shares of common stock and preferred stock. Pursuant to the Fifth Amendment to Second Lien Credit Agreement, the following terms of the Second Lien Credit Agreement were amended:

(1) PIK Interest Period. The paid-in-kind (PIK) interest period is now July 1, 2009 through
December 31, 2010. Previously, it was July 1, 2009 through June 30, 2010.

(2) Applicable Margin. The
applicable margin is (a) 13.5% for the period July 1, 2009 through December 20, 2009, (b) 14.0% for the period December 21, 2009 through December 31, 2010, and (c) 11.0% otherwise. Previously, the applicable margin
was 13.5% through June 30, 2010 and 9% otherwise.

(3) Financial Covenants. The financial covenants were revised to
correspond to the changes made to the financial covenants in the First Lien Credit Agreement, except that the Fifth Amendment to Second Lien Credit Agreement did not add a maximum consolidated senior leverage ratio covenant, and in certain
circumstances they are less restrictive than those set forth in the First Lien Credit Agreement.

(4) Mandatory Prepayment.
The Fifth Amendment to Second Lien Credit Agreement added similar mandatory prepayment sections as contained in the Fifth Amendment to First Lien Credit Agreement.

(5) Reporting Requirements/Events of Default. The Fifth Amendment to Second Lien Credit Agreement added similar reporting requirements
and an additional Event of Default as contained in the Fifth Amendment to First Lien Credit Agreement.

(6) Anniversary Fee.
The Fifth Amendment to Second Lien Credit Agreement provides for the payment of a 0.75% anniversary fee due on June 30, 2011, based on the outstanding principal balance of the loans (including accrued and unpaid PIK interest thereon, if any) on
such date.

In accordance with the Second Guaranty and Security Agreement entered into by the Company and the Second Lien
Agent on the Closing Date, the obligations of the Company under the Second Lien Credit Agreement are secured by all of the assets of the Company and subject to certain exceptions and limitations, and subject to the Intercreditor Agreement (referred
to below).

On March 8, 2010, the Company entered into a forbearance agreement with its second lien lender (Sixth
Amendment to Second Lien Credit Agreement) as referenced in note 19, Subsequent Events.

Pursuant to the Sixth Amendment
to Second Lien Credit Agreement the Second Lien Agents and the Second Lien Lenders agreed to forbear from exercising any rights or remedies under the Second Lien Credit Agreement arising out of certain defaults under the Second Lien Credit
Agreement, primarily as a result of the Demands for Payment discussed above and the related governmental investigations (the Specified Defaults), until expiration of the Standstill Period, subject to compliance with other terms of the
First Lien Credit Agreement (the Forbearance Period). Because the Forbearance Period is for a period of less than one year, GAAP requires classification of the debt as a short-term liability, accordingly the Company has reclassified debt
under the Second Lien Credit Agreement.

The Intercreditor Agreement, dated as of the Closing Date, by and among the First
Lien Administrative Agent, the Collateral Agent and the Second Lien Agent (the Intercreditor Agreement), provides for and governs, among other things, the relative priorities among the secured parties under the First Lien Obligations and
the Second Lien Obligations. The Company acknowledged the Intercreditor Agreement but is not a party thereto. In conjunction with the Second Lien Credit Agreement, the Company incurred $1,162 of fees paid to the lenders. Amounts paid to lenders are
presented as debt discount and are recorded as a reduction to the debt and are amortized over the life of the debt. As of December 31, 2009, the unamortized balance relating to this debt discount equaled $834. The Company paid $592 of financing
fees to third parties which are classified as deferred financing costs and are amortized over the life of the debt. As of December 31, 2009, the unamortized balance relating to the deferred financing fees equaled $516.



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



The following table summarizes outstanding long term debt as of December 31, 2009.



|                                  |  |   |        |  
|--------------------------------- |  | - | ------ | -
|First lien debt                   |  | $ | 36,200 |  
|Second lien debt                  |  |   | 32,396 |  
|                                  |  |   |        |  
|Total debt                        |  |   | 68,596 |  
|Debt discount                     |  |   | (1,582 | )
|                                  |  |   |        |  
|Total debt (net of debt discount) |  |   | 67,014 |  
|Less: current maturities          |  |   | 67,014 |  
|                                  |  |   |        |  
|Total long term debt              |  | $ | -0-    |  
|                                  |  |   |        |  

Aggregate maturities of long term debt of the Company due within the next five years are as follows:



|                     |  |   |       
|-------------------- |  | - | ------
|2010                 |  | $ | 68,596
|2011                 |  |   |      
|2012                 |  |   |      
|2013                 |  |   |      
|2014 and thereafter  |  |   |      
|                     |  |   |       
|Total long term debt |  | $ | 68,596
|                     |  |   |       

During the year ended December 31, 2009, the
Company recognized interest expense of $352 from amortization of the debt discount and $196 from amortization of deferred financing costs.

The terms of the First Lien Credit Agreement and the Second Lien Credit Agreement both required, among other things, that within 90 days
after the Closing Date thereof, the Company would amend its certificate of incorporation to change the earliest date on which the Series A Preferred Stock is subject to redemption by the holder to a date that is at least one year after the Scheduled
Term Loan Maturity Date (the COI Amendment).

On May 1, 2008, the parties to the Second Lien Credit Agreement
entered into a First Amendment and Waiver to Credit Agreement which extended the 90-day deadline for the completion of the COI Amendment to 180 days and waived any Event of Default resulting from the Companys failure to timely complete the COI
Amendment.

On May 2, 2008, the parties to the First Lien Credit Agreement entered into a First Amendment and Waiver to
Credit Agreement, which extended the 90-day deadline for the completion of the COI Amendment to 180 days and waived any Event of Default resulting from the Companys failure to timely complete the COI Amendment.

On June 26, 2008, the Company amended its certificate of incorporation to, among other things, effect the COI Amendment.

On April 8, 2008, the Company entered into an interest rate cap agreement with Bank of America, N.A. The term of the agreement is
three years with an initial notional amount of $35,000 and a premium amount of $263. The agreement calls for a cap rate of 4% and a floating option of USD-LIBOR-BBA. On October 30, 2008, the Company entered into an amendment to the interest
rate cap agreement with Bank of America, N.A. The amendment calls for a cap rate of 5.5% and a floating option of USD-LIBOR-BBA. In consideration for amending the agreement the Company received $76. As of December 31, 2009, $6 is recorded in
other assets related to this transaction.

6. Acquisitions

Acquisition of certain assets of Verizon TRS division

On January 10, 2008, the Company acquired certain assets of the Telecommunications Relay Services (TRS) division of MCI
Communications Services, Inc. (Verizon), a leading provider of relay services transactions for $46,000 in cash and $5,500 of contingent cash consideration (see note 10). The Verizon acquisition was financed through $33,500 of equity
financing from the sale of 6,479,691 shares of Series A Preferred stock at a price of $5.17 per share (see note 12) and $30,000 of senior debt financing (see note 5). The Company consummated the acquisition in an effort to increase its volume and
improve its results of operations.



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



The funding of the purchase price of the acquisition was as follows:



|                                                                |  |   |        |  
|--------------------------------------------------------------- |  | - | ------ | -
|Value of preferred stock issued, net of fees                    |  | $ | 32,664 |  
|Senior debt issuance, net of discount and deferred finance fees |  |   | 28,573 |  
|Transaction costs                                               |  |   | 5,462  |  
|Acquired working capital                                        |  |   | (6,000 | )
|Additional working capital raised                               |  |   | (9,737 | )
|                                                                |  |   |        |  
|Total purchase price                                            |  | $ | 50,962 |  
|                                                                |  |   |        |  

The components of purchase price was as follows:



|                                                     |  |   |        |  
|---------------------------------------------------- |  | - | ------ | -
|Cash consideration                                   |  | $ | 46,000 |  
|Additional consideration  Managed Service Agreement |  |   | 5,500  |  
|Transaction costs                                    |  |   | 5,462  |  
|                                                     |  |   |        |  
|Total purchase consideration and transaction costs   |  |   | 56,962 |  
|Acquired working capital                             |  |   | (6,000 | )
|                                                     |  |   |        |  
|Total purchase price                                 |  | $ | 50,962 |  
|                                                     |  |   |        |  

Under the purchase method of accounting, the total purchase price is allocated to net tangible assets
acquired based on their estimated fair values as of the date of the completion of the acquisition. Management has performed an assessment to identify and value intangible assets acquired in conjunction with this transaction. The fair value assigned
to the identified intangible assets and goodwill are as follows:



|                              |  |   |       
|----------------------------- |  | - | ------
|Trademarks                    |  | $ | 19,500
|Customer lists                |  |   | 11,800
|Contracts                     |  |   | 700   
|Goodwill                      |  |   | 18,962
|                              |  |   |       
|Fair value of assets acquired |  | $ | 50,962
|                              |  |   |       

Goodwill and trademarks are not amortized for
financial reporting purposes, however, the amount will be amortized over a 15 year life for income tax purposes.

As
referenced in note 8, as a result of the 2009 goodwill impairment testing, it was concluded that the carrying amount of goodwill at the reporting unit exceeded its fair value and that all goodwill was impaired. The Company recorded an impairment
loss of $18,962 in relation to this asset.

The review of intangible assets during the third quarter of 2009 indicated a
possible impairment loss had occurred in regards to trademarks. The impairment test for trademarks involves comparing the fair value to its carrying amount. The Company derives fair value based on the relief from royalty method using assumptions
about revenue growth rates, royalty rates, the appropriate discount rates relative to risk and estimates of terminal values. As a result of this analysis, it was determined that trademarks intangible asset associated with the Verizon TRS division
acquisition was impaired. The Company recorded an impairment loss of $11,435 in relation to this asset.

In connection with
the Verizon acquisition, the Company entered into a Managed Services Agreement, dated August 1, 2007, with Stellar Nordia. (see note 10).

Acquisition of Hands On Video Relay Services, Inc.

On January 10, 2008, the Company acquired Hands On Video Relay Services, Inc. (HOVRS), a California-based provider of
video relay and interpreting services, for $35,000 in cash, 6,696,466 shares of its common stock valued at $5.17 per share and assumption of 276,246 stock options (see note 14). The cash portion of the consideration was financed through $5,000 of
equity financing from the sale of 967,118 shares of Series A Preferred stock at a price of $5.17 per share (see note 12) and the issuance of $40,000 senior debt financing (see note 5). The Company consummated the acquisition in an effort to increase
its volume and improve its results of operations.



F-21



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



The funding of the purchase price of the acquisition was as follows:



|                                                                |  |   |        |  
|--------------------------------------------------------------- |  | - | ------ | -
|Value of common stock issued                                    |  | $ | 34,621 |  
|Value of preferred stock issued, net of fees                    |  |   | 4,875  |  
|Senior debt issuance, net if discount and deferred finance fees |  |   | 38,288 |  
|Transaction costs                                               |  |   | 6,583  |  
|Acquired net assets                                             |  |   | (2,167 | )
|Additional working capital raised                               |  |   | (8,714 | )
|                                                                |  |   |        |  
|Total purchase price                                            |  | $ | 73,486 |  
|                                                                |  |   |        |  

The purchase price has been determined as follows:



|                     |  |   |       
|-------------------- |  | - | ------
|Cash consideration   |  | $ | 32,282
|Common shares issued |  |   | 34,621
|Transaction costs    |  |   | 6,583 
|                     |  |   |       
|Total purchase price |  | $ | 73,486
|                     |  |   |       

Under the purchase method of accounting, the total
purchase price is allocated to net tangible assets acquired based on their estimated fair values as of the date of the completion of the acquisition. Management has performed an assessment to identify and value intangible assets acquired in
conjunction with this transaction. The fair values assigned to the tangible assets acquired, liabilities assumed, identified intangible assets and goodwill are as follows:



|                                  |  |   |         |  
|--------------------------------- |  | - | ------- | -
|Cash                              |  | $ | 2,635   |  
|Other current assets              |  |   | 8,062   |  
|Property, plant and equipment     |  |   | 3,519   |  
|Long term assets                  |  |   | 185     |  
|Current liabilities               |  |   | (11,921 | )
|Long term liabilities             |  |   | (408    | )
|Trademarks                        |  |   | 18,300  |  
|Customer lists                    |  |   | 10,300  |  
|Technology                        |  |   | 1,016   |  
|Goodwill                          |  |   | 41,798  |  
|                                  |  |   |         |  
|Fair value of net assets acquired |  | $ | 73,486  |  
|                                  |  |   |         |  

In conjunction with the closing of the Hands On acquisition, the Company assumed certain outstanding
operating and capital lease agreements in force on the date of closing.

As referenced in note 8, as a result of the 2009
goodwill impairment testing, it was concluded that the carrying amount of goodwill at the reporting unit exceeded its fair value and that all goodwill was impaired. The Company recorded an impairment loss of $41,798 in relation to this asset.

The review of intangible assets during the third quarter of 2009 indicated a possible impairment loss had occurred in regards
to trademarks, customer lists and technology. The customer list asset was impaired due to the loss of a major customer and the technology intangible asset was no longer being utilized by the Company. The impairment test for trademarks involves
comparing the fair value to its carrying amount. The Company derives fair value based on the relief from royalty method using assumptions about revenue growth rates, royalty rates, the appropriate discount rates relative to risk and estimates of
terminal values. As a result of this analysis, it was determined that trademarks, customer relationships and technology intangible assets associated with the Hands On Video Relay Services, Inc. acquisition were impaired. The Company recorded an
impairment loss of $11,742 in relation to these assets.



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



Acquisition of Sign Language Associates, Inc. and Visual Language Interpreting, Inc.

On July 1, 2008 the Company acquired all of the outstanding stock of two sign language interpreting companies,
Sign Language Associates (SLA) and Video Language Interpreting (VLI), for a total purchase price of $8,151. A total of $5,072 was paid at closing, which included a $250 escrow fund payment with the remaining installments due
over the next two years contingent upon certain requirements within the stock purchase agreement. The Company used cash on hand to satisfy all related merger consideration. The Company consummated the acquisition in an effort to increase its volume
and improve its results of operations.

The purchase price of these acquisitions, on an aggregated basis, has been determined
as follows:



|                                |  |   |      
|------------------------------- |  | - | -----
|Cash consideration              |  | $ | 5,072
|Additional consideration        |  |   | 1,975
|Transaction costs               |  |   | 1,104
|                                |  |   |      
|Total aggregated purchase price |  | $ | 8,151
|                                |  |   |      

Under the purchase method of accounting, the total
purchase price is allocated to net tangible assets acquired based on their estimated fair values as of the date of the completion of the acquisition. Based upon valuation reports provided by a professional valuation firm, the Company recorded
identified intangible assets. The fair values assigned to the tangible assets acquired, liabilities assumed, identified intangible assets and goodwill are as follows:



|                                  |  |   |        |  
|--------------------------------- |  | - | ------ | -
|Cash                              |  | $ | 645    |  
|Other current assets              |  |   | 3,193  |  
|Property, plant and equipment     |  |   | 303    |  
|Long term assets                  |  |   | 281    |  
|Current liabilities               |  |   | (1,111 | )
|Long term liabilities             |  |   | (82    | )
|Contracts                         |  |   | 403    |  
|Customer lists                    |  |   | 707    |  
|Technology                        |  |   | 277    |  
|Goodwill                          |  |   | 3,535  |  
|                                  |  |   |        |  
|Fair value of net assets acquired |  | $ | 8,151  |  
|                                  |  |   |        |  

Certain goodwill and trademarks are not amortized for financial reporting purposes, however, the amount will
be amortized over a 15 year life for income tax purposes.

As referenced in note 8, as a result of the 2009 goodwill
impairment testing, it was concluded that the carrying amount of goodwill at the reporting unit exceeded its fair value and that all goodwill was impaired. The Company recorded an impairment loss of $3,535 in relation to this asset.

The review of intangible assets during the third quarter of 2009 indicated a possible impairment loss had occurred in regards to the
technology intangible asset. The technology intangible asset associated with the Visual Language Interpreting, Inc. acquisition was no longer being utilized by the Company and the remaining unamortized asset was impaired The Company recorded an
impairment loss of $46 in relation to this asset.

7. Income Taxes

As of December 31, 2009, we had total net operating loss carryforwards for federal and state income tax purposes of $214,990 and
$34,895, respectively. If not utilized, these net federal and state operating loss carryforwards will expire beginning in 2011 and 2010, respectively.



F-23



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



The Company also had federal and state research and development tax credit
carryforwards of approximately $273 and $256, respectively. The federal tax research and development credit will expire commencing in 2029 while the state tax credit carryforwards have no expiration date. The Company has foreign tax credits
carryforwards of approximately $63 which will expire commencing in 2017. Utilization of the net operating loss carry-forwards and research and development tax credit carry-forwards may be subject to annual limitations due the ownership change
limitations provided by the Internal Revenue Code and similar state provisions. The annual limitation may result in the expiration of net operating losses and credits before utilization.

Significant components of the Companys deferred tax assets and liabilities are as follows:



|                                            |  |              |          |   |      |   |         |  
|------------------------------------------- |  | ------------ | -------- | - | ---- | - | ------- | -
|                                            |  | December 31, |         
|                                            |  | 2009         |          |   | 2008 |  
|Deferred tax assets:                        |  |              |          |   |      |   |         |  
|Federal and State Net Operating Losses      |  | $            | 75,132   |   |      | $ | 71,750  |  
|Depreciable and amortization                |  |              | 12,724   |   |      |   | (7,120  | )
|Credits                                     |  |              | 400      |   |      |   | 293     |  
|Difference in Timing of Revenue Recognition |  |              |         |   |      |   |        |  
|Stock Compensation                          |  |              | 10,829   |   |      |   | 9,795   |  
|Non-deductible accruals and other           |  |              | 11,609   |   |      |   | 3,163   |  
|Valuation Allowances                        |  |              | (110,694 | ) |      |   | (77,881 | )
|                                            |  |              |          |   |      |   |         |  
|Net deferred tax assets                     |  | $            |         |   |      | $ |        |  
|                                            |  |              |          |   |      |   |         |  

A reconciliation setting forth the differences between the effective tax rate of the Company and the U.S.
statutory rate is as follows:



|                                                                       |  |                         |         |   |      |   |        |  
|---------------------------------------------------------------------- |  | ----------------------- | ------- | - | ---- | - | ------ | -
|                                                                       |  | Year ended December 31, |        
|                                                                       |  | 2009                    |         |   | 2008 |  
|Statutory federal income tax benefit at 34%                            |  | $                       | (44,031 | ) |      | $ | (1,411 | )
|State income tax benefit, net of federal benefit                       |  |                         | 41      |   |      |   | 164    |  
|Foreign taxes rate differential                                        |  |                         | (17     | ) |      |   | 26     |  
|Stock option                                                           |  |                         | 380     |   |      |   | 317    |  
|Non-deductible expenses                                                |  |                         | 115     |   |      |   | 78     |  
|Other, primarily changes in net operating loss carryforwards available |  |                         | 27,636  |   |      |   | 1,742  |  
|Change in valuation allowance                                          |  |                         |        |   |      |   |       |  
|Goodwill impairment                                                    |  |                         | 15,056  |   |      |   |        |  
|Sale of NJ Nols                                                       |  |                         |        |   |      |   | (1,599 | )
|                                                                       |  |                         |         |   |      |   |        |  
|Total                                                                  |  | $                       | (820    | ) |      | $ | (683   | )
|                                                                       |  |                         |         |   |      |   |        |  



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)

8. Goodwill and Other Intangible Assets

The Company follows the FASB issued guidance with respect to accounting for goodwill and other intangible assets. Under the guidance,
goodwill and other intangible assets with indefinite lives are no longer amortized but are reviewed for impairment annually or more frequently if impairment indicators arise. The Company historically has performed the annual test for impairment of
goodwill as of December 31 of each year. However, during the third quarter of 2009, there were certain events and changes in circumstances which indicated the carrying value may not be recoverable, including without limitation, the withholding
and delay of various payments to the Company by NECA, the low rate of adoption by deaf and hard of hearing consumers of the end-point devices marketed and distributed by the Company, and a decrease in Relay Service revenue as a result of the Order
issued by the CBG and the Companys temporary suspension of revenue recognition associated with certain calls. The recoverability of goodwill is measured at the reporting unit level, which the Company has determined to be consistent with its
operating segments, by comparing the reporting units carrying amount, including goodwill, to the fair market value of the reporting unit. The Companys testing approach utilizes a discounted cash flow analysis corroborated by comparative
market multiples to determine the fair value of its businesses for comparison to their corresponding book values. As a result of impairment testing as of September 30, 2009, it was concluded that the carrying amount of the relay and
interpreting services reporting unit exceeded its fair value and that all the goodwill was impaired, which resulted in the recognition of a goodwill impairment loss of $70,295. The goodwill had no tax basis, and accordingly, there is no tax benefit
to be derived from recording the impairment charge.

The following table summarizes activity in goodwill during the twelve
months ended December 31, 2009:



|                                 |  |   |         |  
|-------------------------------- |  | - | ------- | -
|Ending balance December 31, 2008 |  | $ | 70,295  |  
|Impairment charge                |  |   | (70,295 | )
|                                 |  |   |         |  
|Ending balance December 31, 2009 |  | $ |        |  
|                                 |  |   |         |  

The following table summarizes activity in other intangible assets during the year ended December 31,
2009:



|                                     |  |            |         |   |               |   |         |            |  |   |           |   |  |       |       |   |  |   |         |  
|------------------------------------ |  | ---------- | ------- | - | ------------- | - | ------- | ---------- |  | - | --------- | - |  | ----- | ----- | - |  | - | ------- | -
|                                     |  | Trademarks |         |   | Customerlists |   |         | Technology |  |   | Contracts |   |  | Total |      
|Total identifiable intangible assets |  | $          | 37,800  |   |               | $ | 22,807  |            |  | $ | 1,293     |   |  | $     | 1,103 |   |  | $ | 63,003  |  
|Accumulated amortization             |  |            |        |   |               |   | (11,805 | )          |  |   | (581      | ) |  |       | (992  | ) |  |   | (13,378 | )
|Impairment charge                    |  |            | (22,226 | ) |               |   | (285    | )          |  |   | (712      | ) |  |       |      |   |  |   | (23,223 | )
|                                     |  |            |         |   |               |   |         |            |  |   |           |   |  |       |       |   |  |   |         |  
|Ending balance December 31, 2009     |  | $          | 15,574  |   |               | $ | 10,717  |            |  | $ |          |   |  | $     | 111   |   |  | $ | 26,402  |  
|                                     |  |            |         |   |               |   |         |            |  |   |           |   |  |       |       |   |  |   |         |  

The above intangible assets are being amortized over their estimated life as follows:



|               |  |                    
|-------------- |  | -------------------
|              
|Trademarks     |  | Indefinite         
|Customer Lists |  | 3 years  5.5 years
|Contracts      |  | 2 years            

During the years ended
December 31, 2009, 2008 and 2007, the Company recognized $6,860, $6,519, and -$0-, respectively, of amortization expense. Amortization expense is expected to be approximately $6,035, $2,013, $1,727, $1,053 and $-0-, for years ended
December 31, 2010, 2011, 2012, 2013 and 2014, respectively.

9. Supplemental Balance Sheet Information

Merchandise inventories:

During 2008, the Company recorded write-downs of approximately $103 in order to reflect inventory at the lower of cost or market. The
write-down primarily relates to a lower of cost to market adjustment for wireless phones which remained unsold.



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



Property, equipment and leasehold improvements:

Property, equipment and leasehold improvements consisted of the following:



|                                          |  |              |        |   |      |   |        |  
|----------------------------------------- |  | ------------ | ------ | - | ---- | - | ------ | -
|                                          |  | December 31, |       
|                                          |  | 2009         |        |   | 2008 |  
|Furniture, fixtures and equipment         |  | $            | 3,654  |   |      | $ | 3,522  |  
|Computer equipment and software           |  |              | 9,534  |   |      |   | 7,200  |  
|Leasehold improvements                    |  |              | 2,019  |   |      |   | 1,304  |  
|                                          |  |              |        |   |      |   |        |  
|Gross book value                          |  |              | 15,207 |   |      |   | 12,026 |  
|Accumulated depreciation and amortization |  |              | (8,409 | ) |      |   | (4,352 | )
|                                          |  |              |        |   |      |   |        |  
|Net book value                            |  | $            | 6,798  |   |      | $ | 7,674  |  
|                                          |  |              |        |   |      |   |        |  

The Company recorded depreciation expense of $7,454, $2,051 and $356 for the years ended December 31,
2009, 2008 and 2007, respectively. During 2009, the Company wrote off retired assets that were fully depreciated in the amount of $57. In addition, during the year the Company took an impairment charge of $1,620 related to capitalized endpoints due
to change in business climate and marketing strategy. The Company also accelerated depreciation of assets at call centers that were closed in 2009. See note 16.

Included in the above table are the following assets recorded under capital leases:



|                         |  |              |      |   |      |   |      |  
|------------------------ |  | ------------ | ---- | - | ---- | - | ---- | -
|                         |  | December 31, |     
|                         |  | 2009         |      |   | 2008 |  
|Cost                     |  | $            | 451  |   |      | $ | 653  |  
|Accumulated amortization |  |              | (240 | ) |      |   | (259 | )
|                         |  |              |      |   |      |   |      |  
|Net assets               |  | $            | 211  |   |      | $ | 394  |  
|                         |  |              |      |   |      |   |      |  

The Company includes the amortization of leased assets in their reported totals for depreciation and
amortization of fixed assets. For the years ended December 31, 2009 and 2008, such amortization amounted to $184 and $162 respectively.

Accounts Payable and Accrued expenses:

Accounts Payable and Accrued expenses consisted of the following:



|                                     |  |              |        |      |   |       
|------------------------------------ |  | ------------ | ------ | ---- | - | ------
|                                     |  | December 31,
|                                     |  | 2009         |        | 2008
|FCC payment obligation               |  | $            | 19,959 |      | $ | 10,724
|Relay services                       |  |              | 4,546  |      |   | 4,399 
|Professional fees                    |  |              | 4,485  |      |   | 2,921 
|Legal and restructing obligations    |  |              | 2,223  |      |   |      
|Additional acquisition consideration |  |              | 3,500  |      |   | 5,903 
|Employee compensation                |  |              | 2,659  |      |   | 3,017 
|Other                                |  |              | 3,909  |      |   | 1,123 
|                                     |  |              |        |      |   |       
|                                     |  | $            | 41,281 |      | $ | 28,087
|                                     |  |              |        |      |   |       

FCC standstill agreement payment obligation

On March 8, 2010, the Company, its lenders and the FCC entered into a standstill agreement, pursuant to which, among other things, the
Company has acknowledged and agreed not to challenge the FCCs claim for up to $20 Million for payment by the Company and the FCC and the Company have agreed to negotiate in good faith to reach a final and binding settlement concerning the
FCCs claim for reimbursement during a 180-day period following the standstill agreement. During the 180 day period, the Company will continue to operate its business in the ordinary course to ensure its customers receive services. The Company
intends to continue



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PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



negotiations with the FCC pursuant to the terms of the standstill agreement; however, there can be no assurances that the Company will reach a satisfactory agreement with the FCC. Failure to
reach agreement with the FCC would have a material adverse effect on the Companys financial condition and results of operations. See note 19 for further of the standstill agreement and related matters.

10. Commitments and Contingencies

Managed Services AgreementStellar Nordia Service

In connection with the Verizon acquisition (see note 6), the Company entered into a Managed Services Agreement, dated August 1, 2007,
with Stellar Nordia Services LLC (Stellar Nordia). Under that agreement, Stellar Nordia will assume facilities, employee and operational responsibilities for the two primary call centers associated with Verizons TRS division
business.

Stellar Nordia will provide inbound call relay services to the Company, utilizing Stellar Nordias proprietary
platform and software for the newly acquired traffic from Verizon and for the Companys existing text traffic. In addition, pursuant to a related agreement, Stellar Nordia will, as subcontractor to the Company, assume and operate under the
Companys supervision, the call centers being acquired under the asset purchase agreement for Verizons TRS division as well as the current, pre-acquisition traffic of the Company. The Company expects to realize material cost savings as
compared to Verizon from utilizing the Stellar Nordia arrangement described in this paragraph.

The managed services agreement
also provides that Stellar Nordia will undertake capital expenditures and hiring in preparation for the TRS acquisition, such that Stellar Nordia will be in a position to service existing TRS division traffic upon consummation of the closing. The
managed services agreement obligates the Company to pay certain fees to Stellar Nordia if the Company elects to terminate the managed services agreement early.

The managed services agreement replaced the Companys existing agreement with Stellar Nordia upon the closing of the acquisition of
Verizons TRS division. Under the new agreement, provided that one or more of the state contracts are in effect, the Company has agreed to provide Stellar Nordia with rolling forecasts of its IP relay traffic demand forecasts, and has agreed to
certain minimum call traffic commitments with financial penalties for failure to achieve either the traffic forecasts or the call traffic commitments as to such state contracts. The Company has agreed to pay Stellar Nordia monthly and Stellar Nordia
has agreed to bill the Company in U.S. dollars, except that IP relay traffic handled by Stellar Nordia in Canada will be billed in Canadian dollars, the exchange rate for which has been fixed within an exchange rate band. In addition, provided that
one or more of the state contracts are in effect at the time of closing of the acquisition, the Company has agreed to pay Stellar Nordia, over sixteen quarters, a transition fee equal to the lesser of an established fee or, in the event of loss of
the state TRS service, 50% of any actual, direct and documented loss by Stellar Nordia. The maximum amount the Company may be liable for under such agreement will not exceed $5,500. The Company has paid $1,031 of this obligation in during the fiscal
year ended December 31, 2009. The remaining $3,094 has been included in accrued expenses as of December 31, 2009 based upon current evaluation by management.

Leases and Other

Future
minimum capital lease payments and future minimum lease payments relating to office space under non-cancelable operating leases as of December 31, 2009 are as follows:



|                                                                                                          |  |               |      |   |                 |   |      
|--------------------------------------------------------------------------------------------------------- |  | ------------- | ---- | - | --------------- | - | -----
|Year ending December 31,                                                                                  |  | CapitalLeases |      |   | OperatingLeases
|2010                                                                                                      |  | $             | 155  |   |                 | $ | 2,685
|2011                                                                                                      |  |               | 87   |   |                 |   | 2,446
|2012                                                                                                      |  |               |     |   |                 |   | 2,098
|2013                                                                                                      |  |               |     |   |                 |   | 1,430
|2014                                                                                                      |  |               |     |   |                 |   | 855  
|Thereafter                                                                                                |  |               |     |   |                 |   | 292  
|                                                                                                          |  |               |      |   |                 |   |      
|Total minimum lease payments                                                                              |  |               | 242  |   |                 | $ | 9,806
|                                                                                                          |  |               |      |   |                 |   |      
|Less amount representing interest                                                                         |  |               | (21  | ) |                 |   |      
|                                                                                                          |  |               |      |   |                 |   |      
|Present value of net minimum capital lease payments                                                       |  |               | 221  |   |                 |   |      
|Less current portion of capital lease obligations                                                         |  |               | (141 | ) |                 |   |      
|                                                                                                          |  |               |      |   |                 |   |      
|Obligations under capital lease, net of current portion, which is included in other long term liabilities |  | $             | 80   |   |                 |   |      
|                                                                                                          |  |               |      |   |                 |   |      

During 2009, 2008 and 2007, total rent expense was approximately $3,735, $2,075 and $441,
respectively.



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PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



Restricted Cash

At December 31, 2008, $350 of the Companys cash was held in escrow to collateralize a $200 performance bond issued in favor of
the State of Tennessee to secure the state TRS contract business and $150 to collateralize an outstanding letter of credit in favor of foreign vendor. The collateral obligation for the bonds was released in 2009.

Legal

Employee
and Related Matters

On November 22, 2009, we received correspondence from counsel for former employee James
Metzger (Metzger) directing the preservation of evidence and enclosing a proposed complaint for wrongful discharge. On November 23, 2009, we received a settlement demand from Metzgers attorney, and when we declined to respond,
Metzger served us with a complaint on December 16, 2010. On January 13, 2010, Metzger served us with a first amended complaint, which seeks damages in connection with causes of action for both statutory wrongful discharge pursuant to
California Labor Code Section 1102.5 and wrongful discharge in violation of public policy. We are currently engaged in discovery in this matter and mediation is scheduled for August 2010.

On December 8, 2009, Edmond Routhier, who was previously CEO of HOVRS and then the Companys President, and Caymus Investment Group,
LLC, filed a complaint for breach of contract, negligent misrepresentation, breach of fiduciary duty, fraud and negligence against JMP Securities, LLC, Orrick, Herrington & Sutcliffe, LLP, Jeannie Shin and Does 1-10 in the California Superior
Court for the County of San Francisco. JMP Securities has written to the Company to request that it agree to indemnify JMP Securities in connection with JMP Securities defense of Mr. Routhiers claims against JMP Securities, citing the
terms of the July 27, 2007 Agreement between JMP and HOVRS. The Company has notified Mr. Routhier of JMP Securities claim, as well as its position that JMP Securities is a Released Party under the terms of Mr. Routhiers Separation
Agreement with the Company. Due to the infancy of this litigation, the Company can make no determination as to whether this dispute will result in any adverse effect.

Governmental Investigations

In August 2007, January 2008 and April 2009, we received subpoenas from the Federal Communications Commission (the FCC)
relating to a number of areas. The 2007 subpoena focused on documents concerning the legal structure of HOVRS, its eligibility to receive payments from the TRS Fund and the HOVRS programs designed to attract new customers. The 2008 subpoena
requested documents concerning certain marketing programs. The 2009 subpoena covered a broad array of topics, including matters such as marketing efforts, third party marketing programs, international calls, conference calls and surveys. We have
also received numerous letters of inquiry from the FCC concerning similar subject matters. We understand that these investigations are intended to obtain information about our practices, and include, without limitation, investigation of compliance
with, and possible violations of, the Communications Act of 1934 rules promulgated by the FCC. We have responded to the various requests made by the FCC and we are fully cooperating with the FCC in this matter.

On June 25, 2009, we received a subpoena for documents from the grand jury for the United States District Court for the District of
Columbia. We believe that other companies within our TRS industry are subject to similar investigations. We have provided significant documents in response to the subpoena and we understand that these investigations are intended to investigate,
among other things, billing practices as they relate to the TRS fund. We are unable to predict the outcome of this investigation, but we are fully cooperating with the government in this matter.

On June 26, 2009, we received subpoenas from the Securities and Exchange Commission (the SEC) for documents and testimony
pursuant to a formal order of investigation into the Company. We have provided significant documents, and continue to provide final documents, to the SEC in response to the subpoena. In addition, our Chief Executive Officer and Chief Financial
Officer have provided testimony. The Company understands that these investigations are intended to investigate, among other things, billing practices as they relate to the TRS fund. We are unable to predict the outcome of this investigation, but we
are fully cooperating with the SEC.

On February 19, 2010, subsequent to the filing of the Companys Form 10-Q
for the period ended September 30, 2009, the Company received a notice of a demand for payment for erroneous receipt of funds from the National Exchange Carriers Association, or NECA, which administers TRS Fund (the First Notice).
Pursuant to the First Notice, the FCC stated that it has determined that



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PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



the Company has received one or more erroneous overpayments from NECA relating to international-to-international calls that the FCC now contends are not compensable as TRS calls during the period
from July 2008 to July 2009. The stated amount of such overpayments is $1.7 million, which amount is due and payable to the FCC as of the date of the First Notice.

On February 25, 2010, the Company received a second notice of a demand for payment for erroneous receipt of funds from NECA (the
Second Notice). The Second Notice was issued concurrently with the Declaratory Ruling discussed in Item 8.01 below. Pursuant to the Second Notice, the FCC stated that it has determined that the Company has received one or more
erroneous overpayments from NECA relating to VRS and IP Relay calls made by or to a Company employee, or one of the Companys subcontractors, during the period from January 2008 to November 2009. The stated amount of such overpayments is $16.7
million, which amount is due and payable to the FCC as of the date of the Second Notice.

In addition, the First Notice stated
that the FCC directed NECA to suspend payment for December 2009, which the Company had anticipated receiving on February 19, 2010. In the Second Notice, the FCC further directed NECA to suspend all further payments to the Company. The
Companys primary source of revenue, and its ability to continue operations, is dependant upon payments from NECA for TRS minutes. Approximately 90% of all of the Companys revenue is generated from TRS minutes paid by the TRS Fund
administered by NECA.

On March 8, 2010, the Company, its lenders and the FCC entered into a Standstill Agreement, pursuant to
which (i) the FCC has caused NECA to pay to the Company $3,800 for minutes submitted to NECA by the Company for the month of December, (ii) the Company has acknowledged and agreed not to challenge the FCCs claim for $18,459, (iii) the FCC and
the Company have agreed to negotiate in good faith to reach a final and binding settlement concerning the (a) the FCCs claim for reimbursement for $18,459 and (b) the matters that have been the subject of the FCCs investigations,
contemplated at no more than $1,500 (for a total of approximately $20,000), during the 180-day period following the signing of the standstill Agreement which ends on September 4, 2010 (the Standstill Period), and (iv) the FCC has agreed
not to withhold payment or cause NECA to withhold payment to offset the FCCs claim for reimbursement during the Standstill Period. During the Standstill Period, the Company will continue to operate its business in the ordinary course to ensure
its customers receive services consistent with past practices, except as may be limited by the Declaratory Ruling issued by the Consumer and Governmental Affairs Bureau of the FCC on February 25, 2010. The Company intends to continue negotiations
with the FCC pursuant to the terms of the Standstill Agreement; however, there can be no assurances that the Company will reach a satisfactory agreement with the FCC. Failure to reach agreement with the FCC would have a material adverse effect on
the Companys financial condition and results of operations.

On March 10, 2010, the Company received a subpoena from the
FCC Office of the Inspector General (OIG) regarding a Federal investigation. The OIG requested documents and records that the Company provided to NECA for the TRS Fund review process for the year 2010-2011, for which the Company responded to the
subpoena on or about April 12, 2010. The Company has not had any further communication from or with the OIG relating to this matter and is unable to predict the outcome of this investigation.

On April 28, 2010, the Civil Division of the Department of Justice (the DOJ) provided to us a copy of a sealed Qui
Tamcomplaint alleging violations of the Federal False Claims Act. The DOJ has not intervened in this case at this time and we are engaged in discussions with the DOJ regarding these claims. We are unable to predict the outcome of these matters,
but we are cooperating with the government agencies involved in those matters.

As part of our settlement discussions with the
FCC pursuant to the interim Standstill Agreement, we intend to seek resolution of all matters concerning all governmental investigations and suits, including the DOJ and the SEC and any matters raised by the FCC in connection with the August
2007, January 2008 and April 2009 subpoenas and February 2010 Demands for Payment. The Company intends to continue negotiations with the FCC pursuant to the terms of the Standstill Agreement; however, there can be no assurances that the Company
will reach a satisfactory agreement with the FCC. Failure to reach agreement with the FCC would have a material adverse effect on the Companys financial condition and results of operations.

Other Matters

On March 10, 2009, the Company filed a complaint in Sacramento County Superior Court against American Sign Language Services Corporation,
or ASLS, and other defendants alleging breach of contract and various tort claims in connection with the defendants operation of two video relay service call centers with the Company in 2008 and the defendants subsequent opening and
operation of a competing call center. The complaint sought compensatory and punitive damages in an amount to be determined at trial and injunctions prohibiting disclosure of the Companys trade secrets. The defendants subsequently removed the
case to the United States District Court for the Eastern District of California (the Action). On or about April 20, 2009, the defendants answered the Companys complaint, and ASLS filed a counterclaim alleging breach of contract and
various tort claims. ASLS sought compensatory and exemplary damages, an order enjoining us from opening certain call centers and disgorgement of profits. In December 2009, the parties entered into a settlement agreement and mutual release that
resolved the claims to the parties satisfaction. Pursuant to the settlement agreement, the Company agreed to pay ASLS a total of $625, all of which has been paid. In addition, the Company agreed to pay ASLS up to a maximum of $175 upon the
occurrence of certain specified events, which have not occurred as of this time. This amount has been included in our accrued liabilities as of December 31, 2009.



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PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



Various claims and legal proceedings generally incidental to the normal course of
business are pending or threatened against the Company. Although we cannot predict the outcome of these matters, in the opinion of management, any liability arising from them will not have a material adverse effect on our financial position,
results of operations or liquidity.

11. Benefit Plan

The Company has established a defined contribution plan under Section 401(k) of the Internal Revenue Code. The Company discontinued
matching the maximum 3 percent of eligible employee compensation into the plan in April 2009. The Companys contribution during 2009, 2008 and 2007 was $143, $209 and $53, respectively.

12. Temporary Equity

Series A
Preferred Stock:

On August 1, 2007, the Company filed a Certificate of Designations, Powers, Preferences and Rights
of the Series A Preferred Stock (Series A Preferred Stock) with the Secretary of State of the State of Delaware. Such certificate authorized and designated 290,135 shares of Series A Preferred Stock with a par value of $0.01 per
share.

On June 26, 2008, the Company filed a Fourth Amended and Restated Certificate of Incorporation with the Secretary
of State of the State of Delaware. Such certificate authorizes and designates 7,736,944 shares of Series A Preferred Stock with a par value of $0.01 per share (the Series A Preferred Stock).

Each outstanding share of Series A Preferred Stock accrues cash dividends commencing on the date such share of Series A Preferred Stock is
first issued. The holders of Series A Preferred Stock are entitled to receive, when, as and if declared by the board of directors of the Company, cumulative cash dividends at a rate of 8% of the face amount per annum, compounded quarterly from and
including the date of issuance of such Series A Preferred Stock. After June 26, 2009, if the average closing price of the Companys common stock over the preceding 90 trading days is twenty dollars ($20.00) or more per share, as adjusted
for subsequent stock dividends, splits, combinations or similar events, the cash dividend rate will be reduced after such date to 3% of the face amount per annum, compounded quarterly. Aggregate accrued dividends through December 31, 2009 were
$6,838.

Payment of dividends on the Series A Preferred Stock will be paid in preference to any dividend on common stock. If
dividends are paid on shares of common stock, holders of outstanding shares of Series A Preferred Stock are also entitled to receive, during each fiscal year, an amount, if greater than zero, equal to (a) dividends payable on shares of common
stock, if any, during such fiscal year, calculated on an as-converted basis, minus (b) the amount of cumulative dividends that have been paid or have accrued on the Series A Preferred Stock during such fiscal year, as described above.

The Series A Preferred Stock has a liquidation value of $5.17 per share plus accrued and unpaid cumulative dividends, which
shall be paid to the holders of Series A Preferred Stock prior and in preference to any distribution of any of its assets to the holders of common stock. As of December 31, 2009, the aggregate liquidation preference of the Series A Preferred
Stock, including accrued dividends was $46,838. A liquidation is deemed to occur upon the acquisition, by merger or otherwise, of 50% of the voting power of the capital stock of the Company, or a sale of all or substantially all of the
Companys assets. After receipt of their liquidation preferences, the holders of Series A Preferred Stock do not participate in additional distributions.

The Series A Preferred Stock is convertible at any time into such number of shares of common stock equal to the liquidation value per
share divided by the conversion price of $5.17, subject to adjustment for stock splits and stock dividends. The conversion price will also be reduced, according to a weighted average formula, if the Company issues additional shares of its common
stock for no consideration or for consideration that is less than the conversion price that is then in effect. As of December 31, 2009, the outstanding shares of Series A Preferred Stock were convertible into 46,601,698 shares of common stock.

The Series A Preferred Stock will automatically convert into common stock if, after completion of an underwritten public
offering of the Companys common stock yielding proceeds of at least $50,000, the average closing price of the Companys common stock over the preceding 90 trading days equals fifteen dollars ($15.00) or more per share.

Any holder of Series A Preferred Stock may elect to have the Company redeem such Series A Preferred Stock at any time after
January 10, 2015. Additionally, the Company may, after January 10, 2015, elect to redeem all or part of the Series A Preferred Stock. In either case, the redemption price would be equal to the then liquidation value of such Series A
Preferred Stock.



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PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



Each holder of Series A Preferred Stock that has not converted their preferred stock has
voting rights on all matters submitted to stockholders for a vote and is entitled to the number of votes equal to the number of shares of common stock into which the Series A Preferred Stock could be converted. In addition, the holders of Series A
Preferred Stock, voting as a separate class, are entitled to elect two directors to the Companys board of directors as long as more than 1,600,000 shares of Series A Preferred Stock are outstanding or one director if less than 1,600,000 shares
of Series A Preferred Stock are outstanding, and the Company may not take specified actions, such as issuing securities with equal or senior preferences, without prior approval of the holders of a majority of the outstanding shares of Series A
Preferred Stock.

As discussed in Note 2, Reclassifications, the Company re-examined its accounting treatment related to the
Series A Preferred Stock under FASB guidance and determined that the Series A Preferred Stock should be classified as temporary equity in the balance sheet, as reflected in the financial statement included herein. The Company also determined that
the Series A Preferred Stock was initially reported at its fair value and that as the security is not currently redeemable and it is not probable that the security will become redeemable, because the resolution of the contingencies discussed above
that would allow redemption have not occurred, subsequent adjustment as December 31, 2009 is not necessary. The reclassification has no impact on net income for any period presented in these financial statements.

The carrying value of the Series A Preferred Stock was reduced by $1,001, which represents the imputed discount on the Series A Preferred
Stock and is being accreted through the date of its initial conversion right, January 10, 2013, using the effective interest method. Accretion on the preferred stock discount which was charged to additional paid in capital was $392 and $193 for the
years ended December 31, 2009 and 2008, respectively. If any Series A Preferred Stock shares are converted prior to the end of the initial conversion date, the related accretion will be accelerated.

Series B Preferred Stock:

On December 14, 2009, the Company entered into a Series B Preferred Stock Purchase Agreement (the Purchase Agreement),
with CCP A, L.P., a current stockholder of the Company (Purchaser), pursuant to which the Company agreed to sell and issue to the Purchaser, in reliance on Section 4(2) of the Securities Act of 1933, as amended, up to an aggregate
of 3,333,333 in shares of the Companys Series B Preferred Stock, $0.01 par value (the Preferred Shares), in two tranches (the Private Placement) for aggregate consideration of up to $5.0 million. The initial closing of
the Private Placement occurred on December 14, 2009, at which time the Company issued and sold an aggregate of 1,333,333 Preferred Shares and warrants to purchase 26,666,660 shares of the Companys common stock for aggregate consideration
of $2.0 million. The second closing under the Purchase Agreement occurred on December 22, 2009, at which the Company issued an additional 2,000,000 Preferred Shares and warrants to purchase 40,000,000 shares of the Companys common stock
for consideration of $3.0 million. The warrants are not exercisable before the Company amends its Fourth Amended and Restated Certificate of Incorporation to increase its number of authorized shares of common stock by an amount sufficient to permit
exercise of the warrants.

On December 14, 2009, in connection with the first closing of the Private Placement, the
Company filed a Certificate of Designations, Preferences and Rights of Series B Preferred Stock with the Secretary of State of the state of Delaware for the purpose of fixing the designations, preferences, limitations and relative rights of the
Preferred Shares. The Preferred Shares are senior to the Companys common stock but junior to the Companys outstanding Series A Preferred Stock with respect to liquidation preference and dividends and have certain series voting rights.
The liquidation preference for the Preferred Shares is equal to the original issue price per share of $1.50 per share (as adjusted for stock splits, declared but unpaid dividends and the like) plus accrued but unpaid dividends. The Preferred Shares
accrue dividends at a rate equal to 12% per annum. In addition, at any time after January 10, 2016, holders of a majority of the Preferred Shares may demand redemption of, or the Company may at its option redeem, all Preferred Shares for
an amount equal to the full liquidation preference of such shares. Aggregate accrued dividends through December 31, 2009 were $20.

Each Preferred Share is initially convertible, at any time, into ten shares of the Companys common stock, subject to certain
adjustments. The total number of shares of common stock initially issuable upon conversion of the Preferred Shares is 33,333,330 excluding the warrants, which represents, on a pro-forma basis, approximately 21.1% of the Companys issued and
outstanding securities (calculated on a fully-diluted basis) and approximately 37.5% of the outstanding voting power of the Company as of December 14, 2009. Warrants issued with private placement are exercisable into 66,666,660 shares of Common
Stock.

The Preferred Shares will automatically convert to common stock with the consent of a majority of the outstanding
Preferred Shares or if, at any time after completion of an underwritten public offering of the Corporations Common Stock yielding proceeds of at least $50,000 before deducting underwriters commissions and discounts and offering expenses,
the average closing price of the Companys common stock price is $15.00 per share or more (as adjusted for stock splits, combinations, recapitalizations and the like) over a 90-day trading period.



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PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



In the event that the Company issues additional shares at or below the then-applicable
conversion price for the Preferred Shares (initially, $0.15 per share), the conversion price of the Preferred Shares shall be adjusted to a price equal to the per share consideration received by the Company in such issuance. These anti-dilution
provisions are subject to typical carve-outs, including carve-outs for issuances to employees pursuant to plans approved by the Board of Directors of the Company and issuances to vendors and banks in bona fide transactions, the primary purpose of
which is not the raising of capital.

As required by the terms of the Purchase Agreement, the Company has agreed to issue to
the Purchaser warrants to purchase two shares of common stock of the Company for each share of common stock into which a Preferred Share is initially convertible. The exercise price per share of the warrant is the as-converted-to-common-stock
equivalent purchase price per share of the Preferred Shares, or $0.15. The warrants are exercisable for seven years from the date of issuance, subject to the Company increasing its authorized number of shares of common stock and contain similar
price-based anti-dilution provisions as the Preferred Shares. As a result of the foregoing, the Company issued to the Purchaser warrants to purchase 66,666,660 shares of common stock at an exercise price equal to $0.15 per share. The warrants
represent, on a pro-forma basis, approximately 42.2% of all of the Companys issued and outstanding securities (calculated on a fully-diluted basis) as of December 14, 2009.

In connection with the Series B financing, the Company recorded $5,000 which represents the imputed discount on the Series B Preferred
Stock and is being accreted through the date of its initial conversion right, January 10, 2016, using the effective interest method. Accretion on the preferred stock discount will be charged to additional paid in capital. If any Series B Preferred
Stock shares are converted prior to the end of the initial conversion date, the related accretion will be accelerated. In addition, the Company incurred $160 in issuance costs associated with their financial which will be amortized through the
period ending in the redemption of such stock.

13. Stockholders Equity

As of December 31, 2009, the Company had the following warrants outstanding and exercisable:



|                                    |  |            |   |  |                |       |                 |                  
|----------------------------------- |  | ---------- | - |  | -------------- | ----- | --------------- | -----------------
|                                    |  | Amount     |   |  | Exercise price |       | Expiration date
|Landlord                            |  | 12,500     |   |  | $              | 36.80 |                 | November 14, 2013
|Series B Preferred Shares - round 1 |  | 26,666,660 | * |  | $              | 0.15  |                 | December 14, 2016
|Series B Preferred Shares - round 2 |  | 40,000,000 | * |  | $              | 0.15  |                 | December 22, 2016
|                                    |  |            |   |  |                |       |                 |                  
|Total                               |  | 66,679,160 |   |  |                |       |                 |                  
|                                    |  |            |   |  |                |       |                 |                  



|* | The effectiveness of warrants and preferred stock conversions is subject to the Company obtaining sufficient number of authorized shares under an amendment to the
Certificate of Incorporation (see note 19)
|- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

As of December 31, 2009, subject to the above, the Company had
reserved shares of common stock for issuance as follows:



|                                                                   |  |           
|------------------------------------------------------------------ |  | ----------
|Exercise of common stock options or additional common stock awards |  | 2,240,273 
|Exercise of common stock purchase warrants                         |  | 66,679,160
|Exercise of right to convert of preferred shares                   |  | 49,948,400

In January 2008,
the Company filed an Amended and Restated Certificate of Incorporation with the Secretary of State of Delaware. The amendment included such provisions as increased the number of authorized shares of the Companys preferred stock and Series A
Preferred Stock to 11,671,180, decreased the number of authorized shares of the Companys common stock to 50,000,000, provided for automatic conversion of the Series A Preferred Stock to common stock if the sale of the Companys common
stock yields $50 million or more in gross proceeds in an underwritten public offering and the average closing price of the common stock is $15.00 or more per share over a 90-day period, and provided for a reduction in the rate of dividends payable
on the Series A Preferred Stock from 8% per year to 3% per year if the average closing price of the common stock is $20.00 or more per share over a 90-day period at any time one year or more after completion of the Hands On merger.

On June 25, 2008, the Company received approval from shareholders at its annual stockholder meeting to increase the
number of options available under approved amendments to Purples 2005 Equity Incentive Plan from 2,000,000 to 3,000,000 shares, and to increase the maximum number of shares subject to award to any individual during any calendar year.

On November 24, 2008, the Company announced that the Board of Directors authorized the repurchase of common stock, under
established parameters within which purchases of shares may be made, and a limit of $1,000 in the aggregate dollar amount of the shares that may be purchased pursuant to the program between the start date and December 31, 2009. The Board of
Directors reserves the right to suspend or discontinue the repurchase program at anytime. It is expected that any repurchased shares will be held in treasury.



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



On March 6, 2009 the Company issued 34,155 shares of Common Stock as a result of
the cash less exercise of warrants originally issued to the placement agents in connection with the Companys 2004 financing.

The Company filed a Certificate of Amendment to the Companys Fourth Amended and Restated Certificate of Incorporation with the
Secretary of State of the State of Delaware to change the name of the Company from GoAmerica, Inc. to Purple Communications, Inc. The Certificate of Amendment became effective on February 11, 2009.

On February 27, 2009, May 28, 2009, June 1, 2009 and August 28, 2009 the Company granted stock options to employees
pursuant to the Companys 2005 Equity Compensation Plan (see Note 14).

On December 14, 2009, the Company filed a
Certificate of Designations, Preferences and Rights of Series B Preferred Stock with the Secretary of State of the state of Delaware for the purpose of fixing the designations, preferences, limitations and relative rights of the Series B Preferred
Shares. The Preferred Shares are senior to the Companys common stock but junior to the Companys outstanding Series A Preferred Stock with respect to liquidation preference and dividends and have certain series voting rights. See note 2,
Series B Preferred Stock for further discussion.

During the twelve month period ended December 31, 2009 the
Company repurchased 12,720 shares of Common Stock pursuant to its share repurchase program.

14. Stock Option Plans and Other Stock-Based
Compensation

Stock repurchases during the year ended December 31, 2009, were as follows:



|                                                                  |  |                            |      |                                                                               |        |                                                                           |  
|----------------------------------------------------------------- |  | -------------------------- | ---- | ----------------------------------------------------------------------------- | ------ | ------------------------------------------------------------------------- | -
|Total Number ofShares
Purchasedduring year endedDecember 31, 2009 |  | AveragePrice Paidper Share |      | Cumulative Number ofShares PurchasedUnder PubliclyAnnounced Plansor 
Programs |        | Dollar Value ofShares That May Yetbe Purchased Underthe Plans 
or Program
|12,720                                                            |  | $                          | 3.82 |                                                                               | 42,782 |                                                                           | 
|                                                                  |  |                            |      |                                                                               |        |                                                                           |  

On August 3, 1999, the Company adopted the
GoAmerica Communications Corp. 1999 Stock Option Plan. This plan provided for the granting of awards to purchase shares of common stock. No further option grants will be made under the GoAmerica Communications Corp. 1999 Stock Option Plan.

In December 1999, the Companys Board of Directors adopted the GoAmerica, Inc. 1999 Stock Plan (the 1999
Plan) as a successor plan to the GoAmerica Communications Corp. 1999 Stock Option Plan, pursuant to which 60,000 additional shares of the Companys common stock have been reserved for issuance to selected employees, non-employee directors
and consultants. In May 2001, the Companys shareholders approved an increase in the maximum number of shares issuable under the 1999 Plan from 60,000 to 132,809 shares.

In November 2005, the Companys Board of Directors adopted the 2005 Equity Compensation Plan (the 2005 Plan) as a
successor plan to the 1999 Plan, pursuant to which 400,000 additional shares of the Companys common stock have been reserved for issuance to selected employees, non-employee directors and consultants. In December 2005, the Companys
shareholders approved the 2005 Plan. In December of 2007, the Companys shareholders amended the plan, pursuant to which 1,600,000 additional shares of the Companys common stock have been reserved for issuance to selected employees,
non-employee directors and consultants bringing the total available under the plan to 2,000,000. In June of 2008, the Company received approval from shareholders to increase the number of options available under approved amendment to the
Companys 2005 Equity Incentive Plan from 2,000,000 to 3,000,000, and to increase the maximum shares subject to award to any individual during any year.

Under the terms of the 2005 Plan, a committee of the Companys Board of Directors may grant options to purchase shares of the
Companys common stock to employees and consultants of the Company at such prices that may be determined by the committee. The 2005 Plan provides for award grants in the form of incentive stock options, non-qualified stock options and
restricted stock awards. Options granted under the 2005 Plan generally vest annually over 4 years and expire after 10 years.

Effective January 1, 2006, the Company adopted the provisions of FASB guidance, requiring the recognition of expense related to the
fair value of stock-based compensation awards. The Company elected to use the modified prospective transition method

as permitted by FASB
guidance and, therefore, the Company did not restate our financial results for prior periods. Under this transition method, stock-based compensation expense for the year ended December 31, 2008 includes compensation expense for all stock-based
compensation awards granted prior to, but not yet vested as of, December 31, 2005, based on the grant date fair value estimated in accordance with the original provisions of FASB guidance.



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



The Company also follows FASB guidance concerning accounting for equity instruments that
are issued to other than employees for acquiring, or in conjunction with selling, goods or services for equity instruments issued to consultants.

During the year ended December 31, 2009, the Company issued new stock options totaling 686,000 to certain employees and consultants
at an exercise price ranging from $2.37 to $5.17 per share. The fair value of these options was calculated under the Black-Scholes option pricing model with the following assumptions:



|                |  |                  
|--------------- |  | -----------------
|Risk free rate  |  | 3.0%  3.7%      
|Volatility      |  | 21.4%  105.3%   
|Expected life   |  | 6.25  10.0 years
|Dividend yield  |  | 0.0%             
|Forfeiture rate |  | 16.1%  23.6%    

The
Company recognizes compensation expense for stock option awards on a straight-line basis over the requisite service period of the award. As a result of the option grants referred to above, the Company will recognize a total of $610 compensation
expense over a service period of one to four years. As of December 31, 2009, the Company had recognized $112 of this expense.

In accordance with the merger agreement 220,498 Hands On stock options were exchanged for 276,246 stock options of the Company (see note
6). The fair value of the Companys options exceeded the fair value of the Hands On options by approximately $32 at January 10, 2008 under the Black-Scholes option pricing model with the following assumptions:



|               |  |                  
|-------------- |  | -----------------
|Risk free rate |  | 3.91%            
|Volatility     |  | 48.03%           
|Expected life  |  | 9.08  9.75 years
|Dividend yield |  | 0.00%            

This excess value will be
recognized as stock based compensation over the remaining vesting life of the underlying options. In addition, the Company will also recognize approximately $1,008 of unamortized stock based compensation which had not been recognized as of the
assumption date. As of December 31, 2009, the Company has recognized approximately $384 of these amounts as stock based compensation.

The following table summarizes the stock option activity on a combined basis for the Companys stock based compensation plans during
2009, 2008 and 2007:



|                                               |  |                  |           |   |                                |   |       
|---------------------------------------------- |  | ---------------- | --------- | - | ------------------------------ | - | ------
|                                               |  | Numberof Options |           |   | Weighted-AverageExercise Price
|Outstanding at December 31, 2006               |  |                  | 83,191    |   |                                | $ | 75.90 
|Granted                                        |  |                  |          |   |                                | $ |      
|Assumed                                        |  |                  |          |   |                                | $ |      
|Exercised                                      |  |                  |          |   |                                | $ |      
|Cancelled                                      |  |                  | (2,362    | ) |                                | $ | 155.63
|                                               |  |                  |           |   |                                |   |       
|Outstanding at December 31, 2007               |  |                  | 80,829    |   |                                | $ | 73.57 
|Granted                                        |  |                  | 2,579,000 |   |                                | $ | 6.34  
|Assumed                                        |  |                  | 276,246   |   |                                | $ | 2.65  
|Exercised                                      |  |                  | (1,253    | ) |                                | $ | 4.19  
|Cancelled                                      |  |                  | (411,436  | ) |                                | $ | 6.67  
|                                               |  |                  |           |   |                                |   |       
|Outstanding at December 31, 2008               |  |                  | 2,523,386 |   |                                | $ | 8.04  
|Granted                                        |  |                  | 686,000   |   |                                | $ | 3.22  
|Assumed                                        |  |                  |          |   |                                | $ |      
|Exercised                                      |  |                  |          |   |                                | $ |      
|Cancelled                                      |  |                  | (969,113  | ) |                                | $ | 6.16  
|                                               |  |                  |           |   |                                |   |       
|Outstanding at December 31, 2009               |  |                  | 2,240,273 |   |                                | $ | 7.38  
|                                               |  |                  |           |   |                                |   |       
|Exercisable at December 31, 2009               |  |                  | 1,267,548 |   |                                | $ | 9.02  
|                                               |  |                  |           |   |                                |   |       
|Weighted-Average fair value of options granted |  | $                | 1.09      |   |                                |   |       
|Exercisable at December 31, 2008               |  |                  | 621,439   |   |                                | $ | 12.41 
|                                               |  |                  |           |   |                                |   |       
|Weighted-Average fair value of options granted |  | $                | 3.58      |   |                                |   |       
|                                               |  |                  |           |   |                                |   |       
|Exercisable at December 31, 2007               |  |                  | 79,162    |   |                                | $ | 75.07 
|                                               |  |                  |           |   |                                |   |       
|Weighted-Average fair value of options granted |  | $                |          |   |                                |   |       
|                                               |  |                  |           |   |                                |   |       
|Available for grant at December 31, 2009       |  |                  | 717,910   |   |                                |   |       
|                                               |  |                  |           |   |                                |   |       



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



The following table summarizes the stock option vesting activity on a combined basis for
the Companys stock based compensation plans during 2009, 2008 and 2007:



|                                 |  |                  |   |  |                                |       
|-------------------------------- |  | ---------------- | - |  | ------------------------------ | ------
|                                 |  | Number ofOptions |   |  | Weighted-AverageExercise Price
|Exercisable at December 31, 2006 |  | 79,858           |   |  | $                              | 78.97 
|Vested                           |  | 1,666            |   |  | $                              | 2.35  
|Exercised                        |  |                 |   |  | $                              |      
|Cancelled                        |  | (2,362           | ) |  | $                              | 155.63
|                                 |  |                  |   |  |                                |       
|Exercisable at December 31, 2007 |  | 79,162           |   |  | $                              | 75.07 
|Vested                           |  | 569,605          |   |  | $                              | 6.01  
|Exercised                        |  | (1,253           | ) |  | $                              | 4.19  
|Cancelled                        |  | (26,075          | ) |  | $                              | 30.41 
|                                 |  |                  |   |  |                                |       
|Exercisable at December 31, 2008 |  | 621,439          |   |  | $                              | 12.41 
|Vested                           |  | 784,678          |   |  | $                              | 6.72  
|Exercised                        |  |                 |   |  | $                              |      
|Cancelled                        |  | (138,569         | ) |  | $                              | 11.18 
|                                 |  |                  |   |  |                                |       
|Exercisable at December 31, 2009 |  | 1,267,548        |   |  | $                              | 9.02  
|                                 |  |                  |   |  |                                |       

Total intrinsic value, which is the amount by which
the stock price exceeds the exercise price of the options on the date of exercise, of options exercised during the years ended December 31, 2009, 2008 and 2007 was $3, $3 and $-0- respectively.

The following table summarizes information about fixed price stock options outstanding at December 31, 2009:



|                         |  |                   |  |                               |          |                            |           |                         |   |                   |  |                               |  |                         |          |  |   |      
|------------------------ |  | ----------------- |  | ----------------------------- | -------- | -------------------------- | --------- | ----------------------- | - | ----------------- |  | ----------------------------- |  | ----------------------- | -------- |  | - | -----
|                         |  | Outstanding       |  | Exercisable                  
|Range of Exercise Prices |  | NumberOutstanding |  | Weighted-AverageExercisePrice |          | RemainingLifeWeightingCalc |           | AggregateIntrinsicValue |   | NumberExercisable |  | Weighted-AverageExercisePrice |  | AggregateIntrinsicValue
|$0.24-$2.76              |  | 232,316           |  | $                             | 2.24     |                            | 9.0 years |                         | $ | 3,023             |  | 101,956                       |  | $                       | 1.82     |  | $ | 2,779
|$3.20-$4.47              |  | 420,021           |  | $                             | 3.90     |                            | 8.4 years |                         | $ |                  |  | 174,562                       |  | $                       | 4.03     |  | $ |     
|$5.17-$6.93              |  | 1,552,542         |  | $                             | 6.32     |                            | 8.3 years |                         | $ |                  |  | 955,636                       |  | $                       | 6.27     |  | $ |     
|$16.00-$84.80            |  | 22,069            |  | $                             | 23.73    |                            | 3.3 years |                         | $ |                  |  | 22,069                        |  | $                       | 23.73    |  | $ |     
|$110.40-$167.20          |  | 7,719             |  | $                             | 156.01   |                            | 1.5 years |                         | $ |                  |  | 7,719                         |  | $                       | 156.01   |  | $ |     
|$401.60-$600.00          |  | 5,106             |  | $                             | 428.01   |                            | 0.1 years |                         | $ |                  |  | 5,106                         |  | $                       | 428.01   |  | $ |     
|$1,280.00-$1,280.00      |  | 500               |  | $                             | 1,280.00 |                            | 0.3 years |                         | $ |                  |  | 500                           |  | $                       | 1,280.00 |  | $ |     
|                         |  |                   |  |                               |          |                            |           |                         |   |                   |  |                               |  |                         |          |  |   |      
|Total                    |  | 2,240,273         |  |                               |          |                            |           |                         | $ | 3,023             |  | 1,267,548                     |  |                         |          |  | $ | 2,779
|                         |  |                   |  |                               |          |                            |           |                         |   |                   |  |                               |  |                         |          |  |   |      

The aggregate intrinsic value in the table above
represents the total pretax intrinsic value (i.e., the difference between the Companys closing stock price on the last trading day, December 31, 2009 and the exercise price, times the number of shares) that would have been received by the
option holders had all option holders exercised their in the money options on December 31, 2009. This amount changes based on the fair market value of the Companys stock. At December 31, 2009 the Companys stock closing price
was $0.34 per share.

Restricted Stock

During January 2008, the Company vested 124,998 shares of restricted stock which represented all remaining restricted shares held by
executive management and directors that were unvested at December 31, 2007. The Company recognized $469 expense related to the amortization of these restricted stock awards during the year ended December 31, 2008. As of December 31,
2009, there was no unrecognized compensation costs related to non-vested stock.



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



The following table summarizes the Companys non-vested restricted stock activity
for the years ended December 31:



|                                      |  |                 |   |  |                                    |     
|------------------------------------- |  | --------------- | - |  | ---------------------------------- | ----
|                                      |  | Number ofShares |   |  | WeightedAverageGrantDate FairValue
|Non vested stock at December 31, 2007 |  | 124,998         |   |  | $                                  | 4.64
|Granted                               |  |                |   |  | $                                  |    
|Vested                                |  | (124,998        | ) |  | $                                  | 4.64
|Forfeited                             |  |                |   |  | $                                  |    
|                                      |  |                 |   |  |                                    |     
|Non vested stock at December 31, 2008 |  |                |   |  | $                                  |    
|Granted                               |  |                |   |  | $                                  |    
|Vested                                |  |                |   |  | $                                  |    
|Forfeited                             |  |                |   |  | $                                  |    
|                                      |  |                 |   |  |                                    |     
|Non vested stock at December 31, 2009 |  |                |   |  | $                                  |    
|                                      |  |                 |   |  |                                    |     

The following table sets forth the total stock-based
compensation expense resulting from stock options and non-vested restricted stock awards included in the Companys consolidated statements of operations for the year ended December 31, 2009:



|                                               |  |                             |      
|---------------------------------------------- |  | --------------------------- | -----
|                                               |  | Year EndedDecember 31, 2009
|Selling, general and administrative            |  | $                           | 1,658
|Stock-based compensation expense before income |  |                             | 1,658
|Income tax benefit                             |  |                             |     
|                                               |  |                             |      
|Total stock-based compensation expense after   |  | $                           | 1,658
|                                               |  |                             |      

15. Related party transactions

The Company entered into certain financing and equity agreements with Clearlake, holder of Series A preferred stock, as a result of the
transactions described in Note 5 and 6. On January 10, 2008, all outstanding amounts under the credit agreement with Clearlake (more fully described in note 4) were repaid in full. The Company paid Clearlake approximately $3,763 of interest for
the year ended December 31, 2008. The Company also paid Clearlake $135 and $198 during the year ended December 31, 2009 and 2008, respectively, related to consulting costs incurred. The Company entered into an agreement with CCP A. L.P.,
an affiliate of Clearlake, for the purchase of Series B Preferred Stock on December 14, 2009, see note 12, and into various amendments to its credit facilities with the First Lien Lenders and Second Lien Lenders, as more specifically described
in notes 5 and 19.

16. Other Matter

During 2008, the Company engaged in a group termination of employees in several of its facilities associated with the acquisitions of the
Verizon TRS Division, Hands On and restructuring efforts Verizon TRS division, Hands on Video Relay Services, Inc, Sign Language Associates and Visual Language Interpreting, Inc. In addition the Company incurred lease termination cost. As a result,
the Company recorded $1,052 of restructuring charges during the year ended December 31, 2008.

As a result of declines in
revenue and cash flows and a shortfall to its operating plan, primarily associated with NECA withholding of payments, limited success of the Companys endpoint device strategy, cost and expenses related to the government investigations and the
September 18, 2009 Order from the Consumer and Governmental Affairs Bureau of the FCC disallowing reimbursement for Video Relay Service workplace conference calls, the Company determined it necessary to engage in certain cost



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



cutting efforts. On October 28, 2009, the Company initiated a reduction in work force which affected approximately 25 employees, or approximately 3% of the Companys workforce. In
addition to the workforce reduction, the Company closed certain of its facilities in an effort to more efficiently utilize capacity. The Company incurred material charges in the fourth quarter of 2009 in connection with such reduction in work force
and facility closures. The Company is unable to estimate the amount of such charges at this time because, among other things, the Company is currently in negotiations regarding the costs associated with the actions.

Additionally, on December 23, 2009, the Company presented its 2010 operating plan to Clearlake Capital, which represents the majority
board seats and controlling interest of the Company. The plan included the closure of four additional call centers and associated of reduction in force, which affected approximately 90 employees, or approximately 9% of the Companys workforce.
The Company incurred $3,704 of charges in the fourth quarter of 2009 in connection with such reduction in work force and facility closures.

17. Quarterly Financial Data (Unaudited)

The table below summarizes the Companys unaudited quarterly operating results for the years ended December 31, 2009 and 2008.



|                                           |  |               |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|------------------------------------------ |  | ------------- | -------- | - | ------- | - | -------- | ------------ |  | - | ----------- | - |  | - | -------- | -
|                                           |  | Quarter Ended |         
|2009                                       |  | March31       |          |   | June 30 |   |          | September 30 |  |   | December 31 |  
|Previously reported                        |  |               |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Consolidated Statement of Operations:      |  |               |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Net revenue                                |  | $             | 34,575   |   |         | $ | 32,529   |              |  | $ | 28,550      |   |  | $ | 21,246   |  
|Net (loss) income                          |  | $             | (942     | ) |         | $ | (1,763   | )            |  | $ | (101,978    | ) |  | $ | (16,265  | )
|Net loss applicable to common stockholders |  | $             | (1,796   | ) |         | $ | (2,643   | )            |  | $ | (102,886    | ) |  | $ | (17,210  | )
|Basic and diluted net loss per share       |  | $             | (0.20    | ) |         | $ | (0.29    | )            |  | $ | (11.21      | ) |  | $ | (2.13    | )
|Consolidated Balance Sheet:                |  |               |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Accrued expenses                           |  | $             | 13,884   |   |         | $ | 11,494   |              |  | $ | 12,426      |   |  | $ | 30,875   |  
|Accumulated deficit                        |  | $             | (288,990 | ) |         | $ | (291,635 | )            |  | $ | (394,520    | ) |  | $ | (430,188 | )
|                                           |  |               |          |  
|                                           |  | March31       |          |   | June 30 |   |          | September 30 |  |   | December 31 |  
|As restated                                |  |               |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Consolidated Statement of Operations:      |  |               |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Net revenue                                |  | $             | 29,931   |   |         | $ | 29,533   |              |  | $ | 28,456      |   |  | $ | 21,246   |  
|Net (loss) income                          |  | $             | (5,586   | ) |         | $ | (4,759   | )            |  | $ | (102,072    | ) |  | $ | (16,265  | )
|Net loss applicable to common stockholders |  | $             | (6,440   | ) |         | $ | (5,639   | )            |  | $ | (102,980    | ) |  | $ | (17,210  | )
|Basic and diluted net loss per share       |  | $             | (0.70    | ) |         | $ | (0.62    | )            |  | $ | (11.22      | ) |  | $ | (2.13    | )
|Consolidated Balance Sheet                 |  |               |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Accrued expenses                           |  | $             | 29,252   |   |         | $ | 29,858   |              |  | $ | 30,884      |   |  | $ | 30,875   |  
|Accumulated deficit                        |  | $             | (304,358 | ) |         | $ | (309,999 | )            |  | $ | (412,978    | ) |  | $ | (430,188 | )
|                                           | 
|                                           |  | Quarter Ended |         
|2008                                       |  | March31       |          |   | June 30 |   |          | September 30 |  |   | December 31 |  
|Previously reported                        |  |               |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Consolidated Statement of Operations:      |  |               |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Net revenue                                |  | $             | 29,052   |   |         | $ | 30,649   |              |  | $ | 35,735      |   |  | $ | 34,645   |  
|Net (loss) income                          |  | $             | 365      |   |         | $ | (201     | )            |  | $ | (1,323      | ) |  | $ | (3,857   | )
|Net loss applicable to common stockholders |  | $             | (349     | ) |         | $ | (1,014   | )            |  | $ | (2,163      | ) |  | $ | (4,711   | )
|Basic and diluted net loss per share       |  | $             | (0.04    | ) |         | $ | (0.11    | )            |  | $ | (0.24       | ) |  | $ | (0.51    | )
|Consolidated Balance Sheet:                |  |               |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Accrued expenses                           |  | $             | 10,982   |   |         | $ | 11,371   |              |  | $ | 11,507      |   |  | $ | 15,087   |  
|Accumulated deficit                        |  | $             | (279,306 | ) |         | $ | (280,127 | )            |  | $ | (282,290    | ) |  | $ | (287,194 | )
|                                           |  |               |          |  
|                                           |  | March31       |          |   | June 30 |   |          | September 30 |  |   | December 31 |  
|As restated                                |  |               |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Consolidated Statement of Operations:      |  |               |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Net revenue                                |  | $             | 27,273   |   |         | $ | 28,877   |              |  | $ | 32,940      |   |  | $ | 30,267   |  
|Net (loss) income                          |  | $             | (1,414   | ) |         | $ | (1,973   | )            |  | $ | (4,118      | ) |  | $ | (8,235   | )
|Net loss applicable to common stockholders |  | $             | (2,128   | ) |         | $ | (2,786   | )            |  | $ | (4,958      | ) |  | $ | (9,089   | )
|Basic and diluted net loss per share       |  | $             | (0.23    | ) |         | $ | (0.30    | )            |  | $ | (0.54       | ) |  | $ | (0.99    | )
|Consolidated Balance Sheet:                |  |               |          |   |         |   |          |              |  |   |             |   |  |   |          |  
|Accrued expenses                           |  | $             | 12,761   |   |         | $ | 14,922   |              |  | $ | 17,853      |   |  | $ | 25,811   |  
|Accumulated deficit                        |  | $             | (281,085 | ) |         | $ | (283,678 | )            |  | $ | (288,636    | ) |  | $ | (297,918 | )



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##### Table of Contents

PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



18. Supplemental Cash Flow Information

The table below presents the Companys supplemental disclosure of cash flow information for the years ended December 31, 2009,
2008 and 2007.



|                                                                  |  |                          |  |       
|----------------------------------------------------------------- |  | ------------------------ |  | ------
|                                                                  |  | Years ended December 31,
|                                                                  |  | 2009                     |  | 2008  
|Supplemental Disclosure of Cash Flow Information:                 |  |                          |  |       
|Cash paid for interest                                            |  | 4,932                    |  | 7,287 
|Cash tax payments                                                 |  | 452                      |  | 1,926 
|                                                                  |  |                         
|Supplemental Disclosure of Non-Cash Investing Activities:         |  |                          |  |       
|Acquisition of equipment through capital leases                   |  |                         |  | 214   
|Cash portion of Verizon purchase price withheld from financing    |  |                         |  | 44,000
|Cash portion of Hands On purchase price withheld from financing   |  |                         |  | 32,282
|Payoff of outstanding Hands On debt withheld from proceeds        |  |                         |  | 6,017 
|Deferred financing cost withheld from proceeds                    |  |                         |  | 1,605 
|Deferred acquisition costs withheld from proceeds                 |  |                         |  | 3,016 
|Repayment of credit agreement from proceeds from issuance of debt |  |                         |  | 3,582 
|Cost of issuance of preferred stock withheld from proceeds        |  |                         |  | 1,001 
|Accrued preferred stock dividend                                  |  | 3,587                    |  | 3,221 

19. Subsequent events

On February 19, 2010, subsequent to the filing of the Companys Form 10-Q for the period ended
September 30, 2009, the Company received a notice of a demand for payment for erroneous receipt of funds from the National Exchange Carriers Association, or NECA, which administers TRS Fund (the First Notice). Pursuant to the First
Notice, the FCC stated that it has determined that the Company has received one or more erroneous overpayments from NECA relating to international-to-international calls that the FCC now contends are not compensable as TRS calls during the period
from July 2008 to July 2009. The stated amount of such overpayments is $1,740, which amount was due and payable to the FCC as of the date of the First Notice. (see note 9accounts payable and accrued expenses).

On February 25, 2010, the Company received a second notice of a demand for payment for erroneous receipt of funds from NECA (the
Second Notice). The Second Notice was issued concurrently with the Declaratory Ruling. Pursuant to the Second Notice, the FCC stated that it has determined that the Company has received one or more erroneous overpayments from NECA
relating to VRS and IP Relay calls made by or to a Company employee, or one of the Companys subcontractors, during the period from January 2008 to November 2009. The stated amount of such overpayments is $16,718, which amount was due and
payable to the FCC as of the date of the Second Notice. (see note 9accounts payable and accrued expenses).

On
February 25, 2010, the Consumer and Governmental Affairs Bureau of the FCC (the CGB) issued a Declaratory Ruling (the Ruling) which stated that VRS calls made by or to a VRS providers employee, or the employee of a
providers subcontractor, are not eligible for compensation from the TRS Fund on a per-minute basis. Instead, the CGB stated that TRS providers are indirectly compensated for such calls by including the costs of such calls in business expenses
reported to the FCC, which the FCC then uses to calculate rates for qualified TRS minutes. The Ruling also stated that VRS calls placed for the purpose of generating compensable minutes are not, and never have been, compensable from the TRS Fund.
Finally, the Ruling stated that VRS Voice Carry Over used to connect two hearing users and VRS calls used to connect two users who are both outside the United States do not qualify as TRS, and, therefore, are not compensable by the TRS Fund.

The demands for payment by the FCC in the First Notice and the Second Notice represent direct financial obligations that are
material to the Company. Because the demands for payment were due on the respective dates of the First Notice and Second Notice, the payments are delinquent and may be subject to additional charges. Interest accrues from the date of delinquency if
the payments are not made within 30 days. Additionally, a penalty of six percent is charged if any portion of the payments remains unpaid after 90 days.

Both of the First Notice and Second Notice indicate that the FCCs review process of the Companys business practices continues,
and that the FCC may determine that additional overpayments have been made to the Company.



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PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



In addition, the First Notice stated that the FCC directed NECA to suspend payment for
December 2009, which the Company had anticipated receiving on February 19, 2010. In the Second Notice, the FCC further directed NECA to suspend all further payments to the Company. The Companys primary source of revenue, and its ability
to continue operations, is dependent upon payments from NECA for TRS minutes. Approximately 90% of all of the Companys revenue is generated from TRS minutes paid by the TRS Fund administered by NECA. On March 1, 2010, the Company filed an
Emergency Stay Request and Application for Review with the FCC, seeking due process regarding the FCCs withholding of funds owed to the Company. The outcome of the Companys Emergency Stay Request and Application for Review is uncertain.

The Company is a party to that certain Credit Agreement (as amended, restated, supplemented or otherwise modified from time
to time, the Credit Agreement), dated as of January 10, 2008, by and among the Company, as borrower, the lenders from time to time party thereto (the Lenders), the letter of credit issuers from time to time party
thereto, Churchill Financial LLC, as administrative agent (the Administrative Agent), and Ableco Finance LLC, as collateral agent. The Credit Agreement provides for a term loan of $40,000 and a revolving line of credit for $8,000, all of
which is outstanding.

As a result of the delivery of the First Notice and the Second Notice by the FCC, the Administrative
Agent delivered notice to the Company on February 25, 2010 stating that the Company is in default under the Credit Agreement. The notice further stated that the Administrative Agent and the Lenders have not waived, and are not in a position at
this time to waive, the defaults resulting from delivery of the First Notice and the Second Notice and that the conditions precedent to any further extensions of credit under the Credit Agreement will not be satisfied so long as the defaults are
continuing.

The Company has been involved in settlement discussions with the FCC, SEC and DOJ with respect to the FCC
subpoenas and letters of inquiry. The settlement discussions have focused on certain Company practices, including: internal video relay service conference calls, particularly multi-party internal calls that did not include a hearing participant,
international calls and third-party contractual relationships. The Company intends to continue to pursue settlement discussions and will attempt to include resolution of the matters set forth in the First Notice and the Second Notice as part of
those discussions. However, the Company can provide no assurances that future settlement discussions will occur, or if they do occur, will result in resolution of any of the matters previously discussed with the FCC or the matters set forth in the
First Notice and the Second Notice.

On March 3, 2010, Steven Chang tendered his resignation as a member of the Board of
Directors of Purple Communications, Inc. (the Company), effective immediately. Mr. Chang resigned for personal reasons and not as a result of any disagreement with the Company on any matter relating to the Companys operations,
policies or practices.



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PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



On March 8, 2010, the Company, its lenders and the FCC entered into a Standstill
Agreement, pursuant to which (i) the FCC has caused NECA to pay to the Company $3,800 for minutes submitted to NECA by the Company for the month of December, (ii) the Company has acknowledged and agreed not to challenge the FCCs
claim for $18,459, (iii) the FCC and the Company have agreed to negotiate in good faith to reach a final and binding settlement concerning the (a) the FCCs claim for reimbursement for $18,459 and (b) the matters that have been the subject of
the FCCs investigations, contemplated at no more than $1,500 (for a total of approximately $20,000), during the 180-day period following the signing of the standstill Agreement which ends on September 4, 2010 (the Standstill
Period), and (iv) the FCC has agreed not to withhold payment or cause NECA to withhold payment to offset the FCCs claim for reimbursement during the Standstill Period. During the Standstill Period, the Company will continue to
operate its business in the ordinary course to ensure its customers receive services consistent with past practices, except as may be limited by the Declaratory Ruling issued by the Consumer and Governmental Affairs Bureau of the FCC on
February 25, 2010. The Company intends to continue negotiations with the FCC pursuant to the terms of the Standstill Agreement; however, there can be no assurances that the Company will reach a satisfactory agreement with the FCC. Failure to
reach agreement with the FCC would have a material adverse effect on the Companys financial condition and results of operations.

The Company is party to a Credit Agreement (as amended, restated, supplemented or otherwise modified from time to time, the First
Lien Credit Agreement), dated as of January 10, 2008, by and among the Company, as borrower, the lenders from time to time party thereto (the First Lien Lenders), the letter of credit issuers from time to time party thereto,
Churchill Financial LLC, as administrative agent (the First Lien Administrative Agent), and Ableco Finance LLC, as collateral agent (the Collateral Agent and together with the First Lien Administrative Agent, the First
Lien Agents).

On March 8, 2010, the Company and its subsidiaries entered into a Forbearance Agreement and Sixth
Amendment to Credit Agreement (the Sixth Amendment to First Lien Credit Agreement), by and among the Company, as borrower, the other loan parties thereto, the First Lien Lenders, the letter of credit issuers from time to time party
thereto and the First Lien Agents. As previously disclosed, the Company is currently in default under the First Lien Credit Agreement, primarily as a result of the Demands for Payment discussed above and the related governmental investigations (the
Specified Defaults). Pursuant to the Sixth Amendment to First Lien Credit Agreement, the First Lien Agents and the First Lien Lenders agreed to forbear from exercising any rights or remedies under the First Lien Credit Agreement arising
out of Specified Defaults until expiration of the Standstill Period, subject to compliance with other terms of the First Lien Credit Agreement (the Forbearance Period). During the Forbearance Period, the First Lien Lenders have agreed to
make revolving loans under the First Lien Credit Agreement, subject to the satisfaction of certain conditions precedent, and provided that the aggregate amount outstanding under the revolving facility does not exceed $6,200. The First Lien Lenders
and First Lien Agents have also agreed to waive any obligation of the Company to comply with certain financial and information reporting covenants during the Forbearance Period, but have not agreed to waive the Specified Defaults and have the right
to exercise all remedies available to them upon expiration of the Forbearance Period. In addition to the forbearance agreement, the Sixth Amendment to First Lien Credit Agreement amends the First Lien Credit Agreement to (i) increase the
applicable margin for Base Rate Loans from 6% to 9%, (ii) increase the applicable margin for Eurodollar Rate Loans from 7% to 10%, (iii) require a minimum consolidated fixed charge ratio of 1.00 to 1.00 as of specified periods during the
Forbearance Period, (iv) allow for 3% of the interest accrual during the Forbearance Period to be paid-in-kind, (v) extend the period of time for the Company to conduct its rights offering of securities until December 31, 2010 from
June 30, 2010 and (v) make certain other amendments consistent with the terms of the Standstill Agreement. Because the Forbearance Period is for a period of less than one year, GAAP requires classification of the debt as a short-term
liability, accordingly the Company has reclassified debt under the First Lien Credit Agreement.

The Company is party to a
Second Lien Credit Agreement (as amended, restated, supplemented or otherwise modified from time to time, the Second Lien Credit Agreement), dated as of January 10, 2008, by and among the Company, as borrower, the lenders from time
to time party thereto (the Second Lien Lenders), and Clearlake Capital Group, L.P., as administrative agent (the Second Lien Agent). Concurrently with entering into the Sixth Amendment to First Lien Credit Agreement, the
Company and its subsidiaries entered into the Forbearance Agreement and Sixth Amendment to Second Lien Credit Agreement (the Sixth Amendment to Second Lien Credit Agreement), dated as of March 8, 2010, among the Company, as
borrower, the other loan parties thereto, the Second Lien Lenders, and the Second Lien Agent. Pursuant to the Sixth Amendment to Second Lien Credit Agreement, the Second Lien Agent and the Second Lien Lenders agreed to forbear from exercising any
rights or remedies under the Second Lien Credit Agreement arising out of the Specified Defaults until expiration of the Forbearance Period.



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PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



The Second Lien Lenders and Second Lien Agent have also agreed to waive any obligation of the Company to comply with certain financial and information reporting covenants during the Forbearance
Period, but have not agreed to waive the Specified Defaults and have the right to exercise all remedies available to them upon expiration of the Forbearance Period. In addition to the forbearance agreement, the Sixth Amendment to Second Lien Credit
Agreement amends the Second Lien Credit Agreement to (i) increase the applicable margin for the period from December 21, 2009 to March 7, 2010 to 14%, for the period from March 8, 2010 to December 31, 2010 to 17% and to 14%
otherwise, (ii) require a minimum consolidated fixed charge ratio of .85 to 1.00 as of specified periods during the Forbearance Period, (iii) extend the period of time for the Company to conduct its rights offering of securities until
December 31, 2010 from June 30, 2010 and (iv) make certain other amendments consistent with the terms of the Standstill Agreement. Because the Forbearance Period is for a period of less than one year, GAAP requires classification of
the debt as a short-term liability, accordingly the Company has reclassified debt under the Second Lien Credit Agreement.

On
March 10, 2010 Steven Eskenazi tendered his resignation as a member of the Board of Directors of Purple Communications, Inc. (the Company), effective immediately. Up until the time of his resignation, Mr. Eskenazi served as a
member of the Audit Committee of the Board of Directors. Mr. Eskenazi resigned for personal reasons and not as a result of any disagreement with the Company on any matter relating to the Companys operations, policies or practices.

On March 11, 2010 Christopher Gibbons tendered his resignation as a member of the Board of Directors of the Company,
effective immediately. Up until the time of his resignation, Mr. Gibbons served as a member of the Compensation and Audit Committees of the Board of Directors. Mr. Gibbons resigned for personal reasons and not as a result of any
disagreement with the Company on any matter relating to the Companys operations, policies or practices.

On
March 16, 2010, Jose Feliciano and Aaron Dobrinsky were appointed to served as members of the Board of Directors. The Board of Directors has not determined which, if any, committees Mssrs. Feliciano and Dobrinsky will be appointed to served as
members. Mr. Feliciano was appointed by Behdad Eghbali, the current sole designee of the holders of the Series A Preferred Stock of the Company. Pursuant to the Companys certificate of incorporation, as amended to date, the holders of the
Series A Preferred Stock have a right to elect two (2) members of the Companys Board of Directors. Mr. Feliciano is a manager of CCG Operations, LLC, which is the managing member of Clearlake Capital Partners, LLC. Clearlake Capital
Partners, LLC is the general manager of CCP A, L.P., which owns 7,456,480 shares of the Companys Series A preferred Stock. Other than Mr. Felicianos relationship with CCP A, L.P., neither Mr. Feliciano nor Mr. Dobrinsky
was appointed as a member of the Board of Directors in connection with any arrangement or understanding between himself and any other persons. Mr. Dobrinsky was appointed by the current members of the Board of Directors to fill an existing
vacancy on the Board of Directors. Mr Dobrinsky is currently an employee of the Company and works as a strategic advisor with business development focus.

On March 19, 2010, Purple Communications, Inc. (the Company) initiated a reduction in work force which is expected to
affect approximately 53 employees, or approximately 6% of the Companys workforce. The Company expects to incur material charges in the first quarter of 2010 in connection with such reduction in work force, however, the Company is unable to
estimate the amount of such charges at this time.

On March 26, 2010, the Company filed a Certificate of Amendment of Fourth
Amended and Restated Certificate of Incorporation with the Secretary of State of the State of Delaware increasing the number of authorized shares to 420,000,000, with 400,000,000 designated common and 20,000,000 designated preferred, as contemplated
under the series B preferred stock purchase agreement. See note 12 herein for further discussion of the series B preferred stock and associated warrants.

On March 29, 2010, the Board of Directors and management of Purple Communications, Inc. (the Company) concluded that the
Companys financial statements for the year ended December 31, 2008 (the 2008 Financial Statements) and the Companys quarterly financial statements for the three quarters ended March 31, 2009, June 30, 2009
and September 30, 2009 (the 2009 Interim Financial Statements), should no longer be relied upon due to changes in the Companys revenue recognition policies. The Companys conclusion was reported on Form 8-K as filed with
the SEC on April 5, 2010. In addition, the Companys prior related earnings, news releases and similar communications should no longer be relied on to the extent they related to the 2008 Financial Statements and/or 2009 Interim Financial
Statements. The Company evaluated and changed its revenue recognition policies applicable to the 2008 Financial Statements and 2009 Interim Financial Statements as a result of (1) the issuance by the Consumer and Governmental Affairs Bureau of
the Federal Communications Commission (FCC) on February 25, 2010 of a Declaratory Ruling (DA 10-314, hereinafter referred to as the Declaratory Ruling) addressing the types of video relay service calls that are compensable by the
Federal Interstate Telecommunications Relay Services Fund (the TRS Fund), (2) the receipt by the Company on February 19, 2010 and February 25, 2010 of notices of demand for payment (the Demands for Payment)
from the FCC in the aggregate amount of $18,459 for erroneous receipt of funds from the National Exchange Carriers Association (NECA), which administers the TRS Fund, and (3) the Company and the FCC entering into a Standstill
Agreement on March 8, 2010. Among



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PURPLE COMMUNICATIONS, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, except share and per share data)



other things the Declaratory Ruling stated that the TRS Fund pays differently for VRS calls made by or to a VRS providers (deaf or hearing) employees and contractors and that such calls
were not reimbursable from the TRS Fund, but instead such calls were to be considered a business expense of the Company. The FCC further stated that the Declaratory Ruling was retroactive in effect.

In addition to demanding immediate payment of $18,459, the Demands for Payment directed NECA to suspend further all payments to the
Company from the TRS Fund. As a result of the Demands for Payment and suspension of payment to the Company from the TRS Fund, the Company expected that its current cash and cash equivalents would not be sufficient to continue operations of the
Company, and the Company would likely be required to cease operations. In order to avoid a cessation of the Companys operations, and although the Company previously believed that its accounting of revenues included in its prior historical
financial statements was proper based upon its reasonable interpretation of FCC rules and guidance, the Company, its lenders and the FCC entered into the Standstill Agreement, pursuant to which (1) the FCC caused NECA to pay to the Company
$3,800 for minutes submitted to NECA by the Company for the month of December, (2) the Company acknowledged and agreed not to challenge the FCCs claim for $18,459, (3) the FCC and the Company agreed to negotiate in good faith to
reach a final and binding settlement concerning the FCCs claim for reimbursement and the matters that have been the subject of the FCCs investigations during the 180-day period following the Standstill Agreement, or September 4,
2010, and (4) the FCC agreed not to withhold payment or cause NECA to withhold payments to offset the FCCs claim for reimbursement. See Notes 3 and 17 for further discussion.

On April 28, 2010, the Civil Division of the Department of Justice (the DOJ) provided to us a copy of a sealed Qui
Tamcomplaint alleging violations of the Federal False Claims Act. The DOJ has not intervened in this case at this time and we are engaged in discussions with the DOJ regarding these claims. We are unable to predict the outcome of these matters,
but we are cooperating with the government agencies involved in those matters.

Schedule II

PURPLE COMMUNICATIONS, INC.

FINANCIAL STATEMENT SCHEDULE

Valuation and Qualifying Accounts and Reserves

Years Ended December 31, 2009, 2008 and 2007



|                                   |  |                              |  |                                       |  |            |  |                       
|---------------------------------- |  | ---------------------------- |  | ------------------------------------- |  | ---------- |  | ----------------------
|                                   |  | Balance atBeginning ofPeriod |  | Additions:Charged to Costand Expenses |  | Deductions |  | Balance atEnd ofPeriod
|Year Ended December 31, 2009       |  |                              |  |                                       |  |            |  |                       
|Allowance for doubtful
accounts(1) |  | 377                          |  | 589                                   |  | 174        |  | 792                   
|Inventory
Reserve(2)               |  |                             |  |                                      |  |           |  |                      
|                                   |  |                              |  |                                      
|Year Ended December 31, 2008       |  |                              |  |                                       |  |            |  |                       
|Allowance for doubtful
accounts(1) |  | 292                          |  | 350                                   |  | 265        |  | 377                   
|Inventory
Reserve(2)               |  |                             |  | 103                                   |  | 103        |  |                      



|(1) | Uncollectible accounts written-off, net of recoveries.
|--- | ------------------------------------------------------

|(2) | Inventory discounts charged to reserve.
|--- | ---------------------------------------



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