250 E Street SW

Washington, D.C. 20525

202-606-5000 / 800-942-2677

202-606-5000 / 800-942-2677

Fieldprint and Truescreen Account Mapping Instructions

Created June 23, 2023

Produced and published at US taxpayer expense.

Overview

AmeriCorps’ approved vendors, Fieldprint and Truescreen, may link (“map”) prime 

grantee staff to their program’s Fieldprint or Truescreen accounts for grant monitoring 

purposes. This allows prime grantee staff access to all checks conducted under the 

mapped accounts. Vendor account mapping may apply to state service commissions 

or direct grantees (“prime grantees”) with subrecipients or operating sites (“programs”) 

that conduct checks from their own vendor accounts. Prime grantees may contact 

chc@cns.gov with questions about vendor account mapping or to report delays during 

the process. Additional guidance for using Truescreen and Fieldprint is provided in the 

Using AmeriCorps Approved Vendors Truescreen and Fieldprint Manual.

Programs must use a separate vendor account for each unique grant that will be 

mapped to a prime grantee for monitoring purposes. If the program uses one account 

for multiple AmeriCorps grants, linking the account with a prime grantee will result in the 

prime grantee having access to all checks done through that account. Prime grantees 

should not have access to checks under other grants. This means that programs need 

to create separate accounts for designated grants in order to be mapped. 

Instructions

Prime Grantee Setup

Prime grantees must first establish monitoring users with each vendor before program 

accounts can be mapped. Prime grantees may email Truescreen (Mike, 

mcarnation@verticalscreen.com) and Fieldprint (customerservice@myfieldprint.com) to 

initiate this setup for the first time. The vendors will request user information, such as 

name and email address, of the prime grantee staff who will need monitoring access. 

Please allow three business days for the vendors to process the request. Please contact 

chc@cns.gov with any questions about prime grantee setup.

Once a prime grantee has established monitoring users with the vendors, they may 

direct programs to request mapping following the program instructions listed below.

Program Instructions - Fieldprint

Mapping may take place at new account setup, or existing accounts may be mapped 

after account setup.

New accounts: When a program sets up a new Fieldprint account, after clicking “Sign 

up”, the General Information page includes an optional dropdown field to select the 

“Prime Grantee for Account Mapping”. This list includes prime grantees who have 

already been established in Fieldprint with monitoring users. Programs may select their

prime grantee from the list and Fieldprint will map the account during setup. Program 

staff should inform their prime grantee contact that they selected mapping during new 

account setup.
 2

250 E Street SW

Washington, D.C. 20525

202-606-5000 / 800-942-2677

202-606-5000 / 800-942-2677

Existing accounts: Reminder: do not map an existing account if it has been used for 

other grants. To map an existing account, program staff who are active Fieldprint users 

email customerservice@myfieldprint.com with the following information:

• Program’s Organization Name:

• Account “Client Number”: (always begins with “854-”, can be obtained from 

your TCN Status Report or user agreement)

• Prime Grantee to Map to: (example: “Alabama Commission”)

Program staff should ‘cc’ their prime grantee contact when emailing the vendors for 

mapping. Please allow three business days for Fieldprint to process the request.

Program Instructions - Truescreen

Mapping takes place after account set up. Reminder: do not map an existing account 

if it has been used for other grants. Program staff who are active Truescreen users 

request mapping by emailing Truescreen account manager, Mike, at 

mcarnation@verticalscreen.com with the following information:

• Program’s Organization Name:

• Account “Division Number”: (always begins with “947-”, can be obtained from 

your CNCS Monitoring Report or user agreement) 

• Prime Grantee to Map to: (example: “Georgia Commission”)

Program staff should ‘cc’ their prime grantee contact when emailing the vendors for 

mapping. Please allow three business days for Truescreen to process the request.