My AmeriCorps

AmeriCorps National Programs

Member Recruitment

Presentation developed for the Corporation for National and Community Service by the eGrants Coaching Unit

JBS International, Aguirre Division (2008); 1-888-333-8272
Introduction

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The following presentation will guide AmeriCorps National 

Program users through how to recruit a member via My 

AmeriCorps Portal. 

eGrants Coaching Unit
My AmeriCorps Usage –Important Considerations...

 All of the My AmeriCorps tutorials and webinars focus 

on the functionality of the system rather than grant 

requirements or program policies. 

 The My AmeriCorps system does not include 

comprehensive compliance checks. 

 We recommend that programs set their own policies 

around system use and monitor usage for 

compliance. However, we suggest that programs 

give some thought to how they assign roles and 

access so that they are comfortable with the level of 

authority they are giving their users.

 If they have questions they should contact their 

program officer/program specialist or program 

director/project sponsor.

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eGrants Coaching Unit
AGENDA

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We will cover the following agenda items:

 How to create and edit a service opportunity listing

 How to search for candidates

 How to search for applicants

 How to view applications

 How to create a reference override

 How to approve or reject a member application

eGrants Coaching Unit
Member Recruitment Workflow

eGrants Coaching Unit

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create/edit Service Opportunity Listings

Grantee Recruiter 

search for listings, register, & apply to serve

Applicants

view &accept applications, extend offer to serve

State/National Grantee 

accept offer to serve & complete Part 1 of the enrollment form

Applicants

process and post listings

CNCS Recruitment Administrator
Create a Service Opportunity Listing

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Click on the Portal 

Home link to open up 

the Portal Home page

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Create a Service Opportunity Listing

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Click Recruitment 

Workbasket on the 

left navigational panel
Create a Service Opportunity Listing

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Click on the Service 

Opportunities tab
Create a Service Opportunity Listing

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Click on Create 

Opportunity Listing
Create a Service Opportunity Listing

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Click Next to go to the 

next screen

Screen 1

Clicking on Next doesn’t 

save the data. Data won’t 

be saved until you click 

Save on Screen 3

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If you choose Yes your 

listing will be 

available to potential 

applicants once it is 

approved by the 

CNCS Recruitment 

Specialist

Select the Project 

Type from the 

dropdown menu

Enter the email 

address correctly. 

Notifications of 

applications 

submitted will be sent 

to this email address
Create a Service Opportunity Listing

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Indicate whether or 

not you are accepting 

applications now, the 

dates you will accept 

them, and whether or 

not you will be 

accepting AmeriCorps 

applications

Screen 2

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All text must be 

within the defined 

character limits. 

Spaces and 

punctuation are 

counted as characters

If you click Previous, 

it will take you to the 

previous screen but 

you will loose data 

entered on this one
Create a Service Opportunity Listing

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Screen 3

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If you click Previous, 

it will take you to the 

previous screen but 

you will loose data 

entered on this one

If you click Cancel, it 

will not save the 

listing

When you click Save, 

the listing will be 

submitted to the 

CNCS Recruitment 

Administrator for 

approval and will be 

displayed in Read 

Mode
Create a Service Opportunity Listing

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eGrants Coaching Unit

When you save a 

listing, it will open up 

a summary page for 

that particular listing

Click Recruitment 

Workbasket to view 

the Service 

Opportunity Listings
Edit a Service Opportunity Listing

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eGrants Coaching Unit

Service Opportunities 

in the Recruitment 

Workbasket will show 

all the listings for your 

projects

Pending means that 

the listing has not yet 

been approved

Denied means that 

your listing was not 

approved by the 

CNCS Recruitment 

Administrator

Click Edit to edit a 

Service Opportunity
Edit a Service Opportunity Listing

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When you click Edit next to a Service 

Opportunity Listing, it will open up the 

listing in Edit Mode

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Once you have made 

the necessary 

changes on the three 

screens, explain the 

modification’s 

purpose on screen 3

Click Cancel to discard 

any changes made

Click Save to submit 

the edited version for 

approval
Potential Applicants Search

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Click Search Potential 

Applicants to open up 

the Applicant Search 

Menu
Potential Applicant Search

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Enter data in one or 

more field and click 

Search
Potential Applicant Search

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Click on the 

applicant’s name to 

open up his/her 

profile

Click on the arrow 

next to a column 

heading (Name, 

Applicant ID, etc.) to 

arrange the list in an 

ascending order 

under that column 

heading
Applicant Profile View & Notification

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Click Send Email

If you would like the 

candidate to consider 

applying to one of 

your service 

opportunities, select 

the specific service 

opportunity from the 

dropdown list
Applicant Notification

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A message will 

appear indicating that 

an email notification 

has been sent to the 

particular candidate 

informing him/her 

about the potential 

service opportunity
Applicant Advanced Search

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Click the Advanced 

Applicant Search 

Options link to search 

for applicants who 

meet certain 

education, skill, 

language or age 

requirements
Applicant Advanced Search

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Enter data into one or 

more fields. The 

more data you enter 

data the narrower 

your search results 

will be, allowing you 

to search for 

applicants that meet 

very specific criteria 

or requirements
Applicant Advanced Search

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Click on an applicant’s 

name to view his/her 

profile and/or send 

an invitation to apply 

to one of your service 

opportunity listings

Click on the page 

numbers to scroll 

through your search 

results
Submitted Applications Search

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Click Submitted 

Applications Search

to search for 

applicants who have 

submitted an 

application to serve 

for one of your 

service opportunity 

listings

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Submitted Applications Search

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Click Search when 

finished This search function may be of particular interest from a reporting 

perspective as it allows you to search for participants who have 

submitted an application to serve for one of your service 

opportunity listings

Enter data into one or 

more fields

You can also specify a 

date range to search 

for the applications 

submitted during a 

specific period and to 

view their current 

status
Submitted Applications Search

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Click on the page 

numbers to scroll 

through your search 

results

Click on the arrow 

next to a column 

heading (Name, 

Applicant ID, etc.) to 

arrange the list in an 

ascending order 

under that column 

heading

Click on an applicant’s 

name to view his/her 

application
View Applications

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Click Print to open up 

a static text of the 

application for 

printing

Click S&N 

Workbasket on the 

left navigational 

panel. Then click on 

the Pending 

Applications tab 

located on the top 

navigational panel

Click on the 

applicant’s name to 

open the application
View Applications

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Click on a tab to view 

the application details 

under that tab 

heading

Click Return to 

Recruitment 

Workbasket to return 

to the list of pending 

applications

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Click on Print 

Application to open 

up a static text of the 

application for 

printing. However, 

reference data will 

not appear under this 

view for printing
View References

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Click Return to 

Recruitment 

Workbasket to return 

to the list of pending 

applications

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Click on the 

References tab to 

view the applicant’s 

references status

If the Completed 

status of the 

reference is Yes, click 

on the reference 

name to view the 

details
View References

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From this view you 

may use your 

browser’s print 

function to print the 

reference

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View References

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Click Back to return to 

the application

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Follow-up on References

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If you click the Send 

Reminder link for 

uncompleted 

references, it will 

send an automated 

email reminder to the 

reference

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Follow-up on References

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When you send a 

reminder to a 

reference, a 

confirmation message 

will appear at the top 

of the reference 

section

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If your reference 

hasn’t completed or 

been unable to 

complete the 

reference through My 

AmeriCorps, you may 

contact the reference 

directly to create a 

Reference Override. 

Click on the 

Reference’s name
Override References

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Use the dropdown 

menu to choose the 

communication 

source (fax, mail, 

phone, other) you 

used to get the 

comments

Once you complete 

the Reference 

Override, click Save

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When you click on the 

reference’s name, the 

contact information 

will show up on the 

Reference Override 

page
Override References

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When you save the 

Reference Override, a 

confirmation message 

will appear at the top 

of the application

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Accept/Reject Applicants

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Select either a 

document from List A 

or documents from 

both Lists B and C. 

Enter the unique ID of 

each document

Click Return to 

Recruitment 

Workbasket to 

discard any entries 

you made

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Click the Selection

tab

Click on a radio 

button to accept or 

reject the applicant. 

Click Submit to 

submit the 

recommendation
Accept/Reject Applicants

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When you click on the 

dropdown menu for a 

specific list, it will show 

a list of acceptable 

documents to choose 

from.
Accept/Reject Applicants

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Click Return to 

Recruitment 

Workbasket to 

discard any entries 

you made

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Click on a radio 

button to accept or 

reject the applicant. 

Click Submit to 

submit the 

recommendation
Accept/Reject Applicants

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When you click 

Submit you will be 

asked to confirm your 

decision. Click OK to 

confirm or Cancel to 

cancel your 

recommendation. 

Once you have 

confirmed your 

decision, you won’t 

have an opportunity 

to change it

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Accept/Reject Applicants

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A confirmation 

message will appear 

at the top of the 

Selection tab

When you confirm your recommendation decision, the 

applicant is notified of a change in the status of their 

application

eGrants Coaching Unit
What’s next?

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 The Resource Center

o www.nationalserviceresources.org/ac-training-support

o Includes other tutorials

o Live training and registration schedule

 The eGrants Coaching Unit

o 1-888-333-8272

o egrantstta@jbsinternational.com 

o Training/Technical Assistance

 The eGrants Help Desk

o 1-888-677-7849

o Technical Assistance

o User name/Password reset assistance

eGrants Coaching Unit