PASSENGER MANIFEST 

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Chapter 1-Introduction Revision No.: Orig.

Table of Contents Date: 03/01/2011

Table of Contents

1. Final DOT rule on Passenger Manifest Information. ........................................................ 1

2. A brief statement on Orange Air Passenger Manifest Information.................................... 1

3. US Passenger Manifest Information ................................................................................ 1

4. Collecting the Details ...................................................................................................... 2

5. Storing the US Citizen Passenger Forms ........................................................................ 4

 6. In Case of An Accident......................................................................................5

 7. Compilation and Transmission of US Passenger Details............................................6

 8. US Citizen Passenger List...................................................................................7
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Chapter 1-Introduction Revision No.: Orig.

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1. Final DOT rule on Passenger Manifest Information 

With reference to this rule Orange Air, LLC a Supplemental FAR 121 Air Carrier is hereby filing 

the procedures for collecting, compiling and transmitting the names and passenger contact 

details for U.S. citizen passengers on covered flight segments after an air disaster as defined in 

Final Rule 243.3. 

The procedures are written in compliance with Department of Transportations Final rule on 

Passenger Manifest Information, published in Federal Register/Vol. 63, No. 32, February 18, 

1998/Rules and Regulations. 

If any questions should be raised regarding these procedures you may contact Orange Air’s 

Director of Safety and Security, 

2. A brief statement on Orange Air Passenger Manifest Information 

a. Orange Air will use forms to be completed by all U.S. citizen passengers on covered 

segments. 

b. Orange Air will identify all U.S. citizens by checking all passports at check-in prior to 

departure. 

c. Orange Air will store the forms from the moment the U.S. citizen passenger embark the 

flight until the U.S. citizen passenger disembarks the flight. 

d. Orange Air will, after confirmation from arrival station that all passengers have 

disembarked the flight concerned, destroy all completed forms. 

e. Orange Air will, immediately after learning of an aviation disaster on a covered flight, 

inform the Managing Director of Overseas Citizen Services, U.S Department of State, by 

using the following 24-hour number: 

f. Orange Air will, in case of an aviation disaster (as defined in PART 243 Passenger 

Manifest Information 243.3) without any delay, but no later than three hours after 

learning of an aviation disaster involving an Orange Air flight on a covered segment, 

transmit a complete and accurate compilation of the information collected from all U.S. 

citizen passengers. 

g. Orange Air contact, Director of Safety and Security, available at any time, can be 

reached through the following telephone numbers: 

3. US Passenger Manifest Information 

a. Introduction 

i. Background 

1. Due to the problems connected with identifying victims and injured passengers in 

an accident situation, the US Government has introduced a law, obliging the 
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airlines transporting passengers to/from USA, to keep files on all U.S citizens

onboard the aircraft. 

2. The purpose in collection and storing the details, is 

a. to ensure that the U.S. government has prompt and adequate information, 

and also;

b. the possibility to reach contact with relatives of the U.S. citizen passengers 

onboard in case of an aviation disaster on covered flight segments. 

ii. Definition: 

1. Aviation disaster, in this context, means: 

a. An occurrence associated with the operation of an aircraft that takes place 

between the time any passengers have boarded the aircraft with the intention

of flight and the time all such persons have disembarked or have been 

removed from the aircraft, and in which any person suffers the death or injury 

was caused by a crash, fire, collision, sabotage or accident. 

b. A missing aircraft, or 

c. An act of air piracy. 

2. US citizen or US national, in this context, means:

a. A citizen of the United States, or

b. A person who, though not a citizen of the United Sates owes a permanent 

allegiance to the United Sates.

Note: The definition does not include lawful U.S. permanent residents holding 

passports from another country (“Alien Resident”)

3. Date of Implementation

a. As from the 1

st of October, 1998 all U.S. citizens on Orange Air non-stop 

flights to, and from USA must be registered on an U.S. Citizen Passenger 

Form.

4. LEPP - Local Emergency Plans and Procedures

a. Orange Air’s Principal Base of Operations, located at KSFB, shall have these 

procedures included in LEPP:

5. Responsibilities

a. Following functions, at Orange Air Principal Base of Operations mentioned 

above, are responsible for the execution of procedures described herein:

i. Director of Operations;

ii. Manager of Security or Director of Safety and Security

4. Collecting the Details 

a. Introduction:

i. Orange Air will use a special form to be completed by the US citizen passenger. 

b. How to identify US Citizens:

i. In order to secure that

1. all U.S. citizens onboard Orange Air flights to/ from the US are contacted, and
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2. The forms are handed over to the passengers concerned

document control for all Orange Air non-stop flights, to and from the US, must be

carried out at

a. check-in, and

b. at the departure gates or other locations.

c. Distribution:

i. Based on the nationalities established in the passports, the forms shall be distributed 

to 

1. U.S. citizens. 

Note: Only U.S citizens are required to complete the forms. This excludes, for 

example, Alien Card (“Green Card”) holders as they are not U.S. citizens - only 

lawful residents. 

d. Non US Citizens:

i. It shall be optional for non-U.S. citizens to complete the form. 

ii. The distribution of a form to a non-US citizen shall only take place upon request from 

him/herself. 

Note: The details in a non-U.S. passenger form shall not be included in the 

transmission of passenger manifest list to the US Authorities.

e. Collection-Where?

i. The forms from all U.S citizen passengers shall be collected at the departure gate for 

the flight to/from USA in accordance with local procedures.

f. Collection-When?

i. The forms must be collected by Orange Air prior to embarkation

g. Details-Mandatory:

i. The following details are mandatory, i.e. the U.S. citizen passenger must provide this 

information upon request from Orange Air:

1. Passenger full name i.e.

1. Given name,

2. Middle name or initial, and

3. Last name

Note: If a U.S. citizen passenger refuse to complete, at least the mandatory details in 

the form, he/she shall be refused transportation.

h. Details-Optional for passenger:

i. The following details are optional for the passenger:

1. Name and telephone number of a contact

Note: The definition of a contact, in this context means “a person not on the covered 

flight or an entity that should be contacted in case of an aviation disaster”. The 

contact need not have any particular relationship to a passenger.

However, it is mandatory for the airline (Orange Air) to request the details.
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i. Illustration of form

i. Below is an example of a U.S. Citizen Passenger Form:

U.S. Citizen? YES NO (Mark with “X”) Please use BLOCK letters.

Other Citizenship:

Given name, initial, or middle name:

Last name:

Contact person/entity name:

Contact person/entity telephone number:

Thank You for Your co-operation

5. Storing the U.S. Citizen Passenger Forms

a. Period of Storing

The U.S. Citizen Passenger Form shall be stored by Orange Air at the point of 

departure under the following period:

1. From the moment when all passengers have embarked the flight, 

until

2. The moment when all passengers have disembarked the flight on 

arrival destination.
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Recommendation:

It is recommended that all completed forms from one flight are stored 

in a location at the airport where the forms are not accessible to nonauthorized personnel or passengers, 

b. Restrictions 

The completed U.S. Citizen Passenger Form 

1. Must be stored at the airport and must be accessible to Local 

Accident Management, and 

2. Must not be used for any other purpose than listed out in these 

procedures. 

c. Destruction of completed forms 

When a confirmation 

1. From arrival station 

Has been received 

2. By departure station 

That all passengers have disembarked the flight on the arrival station, 

all completed U.S. Citizen Passenger Forms shall be destroyed. 

6. In Case of an Accident 

a. Introduction 

The details on the forms obtained by Orange Air prior to embarkation shall, in case of 

an accident, be 

1. compiled, and 

2. transmitted; 

to the US authorities (see below) concerned. 

b. Initial Contact 

Orange Air Director of Safety shall, in the event of an accident involving an Orange 

Air flight to or from the USA, without any delay, inform the following U.S. government 

department of such an accident in order to initiate actions required at both ends 

(Orange Air and US Department): 

1. US State Department Operations Center 
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7. Compilation and Transmission of US Passenger Details 

a. Introduction 

Orange Air shall, in case of 

1. an accident, involving an Orange Air aircraft to/from any US 

destination, or 

2. upon request from the National Transportation Safety Board 

(NTSB) compile all details in the completed forms, and arrange for 

transmission of the U.S. Citizen Passenger List to 

3. the U.S. Department of State, and 

4. (Upon NTSB’s request), to The Director, Family Support Services 

NTSB. 

b. Contents 

The compiled and complete U.S. Citizen Passenger List shall, in addition to the 

passenger details for US citizen passengers collected in the U.S. Citizen 

Passenger Forms, contain the following information: 

1. Carrier. 

2. Flight number. 

3. Date of departure. 

4. Departure station. 

5. Arrival station. 

6. Number of U.S. citizens onboard. 

7. Number of (transmitted) pages in the U.S. Citizen Passenger List. 

c. Time limit-Three hours 

The copied and complete passenger list shall be transmitted no later than three 

(3) hours after learning of an aviation disaster on a covered flight segment 

involving an Orange Air flight. 

d. Fax and phone numbers 

The following fax and telephone numbers shall be used 

1. Managing Director of Overseas Citizen Services, Bureau of 

Consular Affairs, U.S. Department of State 

2. Director, Family Support Services, National Transportation Safety

Board 

 
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e. NTSB Request

Should NTSB, in case of an aviation disaster, request a U.S. Citizen Passenger List a 

fax number will be provided with the request.

1. Orange Air personnel shall then call the NTSB (see above) to confirm that

a. the person making the request is an authorized NTSB employee and

b. that the fax number given is correct.

8. US Citizen Passenger List

a. Availability 

The U.S. Citizen Passenger List template is available in paper format, and - if requested 

by stations - on disc in Microsoft Windows 7 or XP format.

b. Recommendation

It is recommended that the compilation of U.S. Citizen Passenger List should be by last 

name in alphabetical order.

c. Example

An example of the US Citizen Passenger List is attached to this section:

US Citizen Passenger List

In accordance with US DOT rule, new part 243

Message to:

Company:

Name:

Fax Number:

Phone Number:

From:

Name: Department

Fax Number: Date

Phone Number:

No: 1 Given name, Middle name or Initial and Family name:
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Contact person 

name:

Contact person 

number:

No: 2 Given name, Middle name or Initial and Family name:

Contact person 

name:

Contact person 

number:

No: 3 Given name, Middle name or Initial and Family name:

Contact person 

name:

Contact person 

number:

No: 4 Given name, Middle name or Initial and Family name:

Contact person 

name:

Contact person 

number:

No: 5 Given name, Middle name or Initial and Family name:

Contact person 

name:

Contact person 

number:

No: 6 Given name, Middle name or Initial and Family name:

Contact person 
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name:

Contact person 

number:

No: 7 Given name, Middle name or Initial and Family name:

Contact person 

name:

Contact person 

number:

No: 8 Given name, Middle name or Initial and Family name:

Contact person 

name:

Contact person 

number:

No: 9 Given name, Middle name or Initial and Family name:

Contact person 

name:

Contact person 

number:

No: 10 Given name, Middle name or Initial and Family name:

Contact person 

name:

Contact person 

number:

No: 11 Given name, Middle name or Initial and Family name:

Contact person 

name:
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Contact person 

number:

And so on............