National Performance Measures

Session 1: Wednesday, October 10

3:30-4:30pm ET
Housekeeping

• All lines on mute

• Questions via chat box

• Technical difficulties? Let us know via the chat

• Call is being recorded

• Recording and slides available after the webinar

• See www.nationalservice.gov/rsvpcompetition for 

all info and resources 
Training Calendar

Webinar Cycle 1 Cycle 2

Introduction to CNCS, Senior Corps and 

RSVP

Oct. 2 Oct. 16

Notice of Funding Opportunity Overview Oct. 3 Oct. 17

RSVP in Action: Mobilizing a Generation Oct. 4 Oct. 18

National Performance Measures Oct. 10 Oct. 23

Submitting Your Application via eGrants Oct. 11 Oct. 25

All calls at 3:30ET/12:30PT
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Agenda

• Brief Introduction to CNCS, Senior Corps and 

RSVP 

• Competition Basics

• National Performance Measures

– What are the National Performance Measures?

– What’s in a Work Plan?

– Allocating Your Volunteers

– What About Other Volunteers?

• Recap

About the Corporation for National and 

Community Service (CNCS)

• Independent federal agency 

that supports volunteerism and 

civic engagement 

• Mission: Improve lives, 

strengthen communities and 

foster civic engagement 

through service and 

volunteerism

• Works in partnership with state 

and local partners, often 

through grants
About CNCS

Boutique Programs



About CNCS

• NationalService.gov 

• https://www.nationalserv

ice.gov/impact-ournation/state-profiles

• Your CNCS State Office

• Social Media: 

https://www.nationalserv

ice.gov/newsroom/socialmedia-hub
Introducing Senior Corps

• Nation’s largest network 

of older American 

volunteers

• 220,000 volunteers in 

every state in the country, 

plus D.C., Puerto Rico, and 

the U.S. Virgin Islands

• Support more than 

70,000 organizations 

across the country
Senior Corps Programs

RSVP Senior Companion

Foster Grandparent
Introducing RSVP

• Established in 1971

• Engages people 55 and older in diverse 

volunteer activities. 

• Volunteers:

• Tutor children

• Renovate homes

• Teach English to immigrants

• Assist victims of natural disasters

• Provide independent living services

• Recruit and manage other 

volunteers

• And much, much more.
Agenda

• Brief Introduction to CNCS, Senior Corps and 

RSVP 

• Competition Basics

• National Performance Measures

– What are the National Performance Measures?

– What’s in a Work Plan?

– Allocating Your Volunteers

– What About Other Volunteers?

• Recap
Key Documents

Document What’s It For?

FY 2019 RSVP Competition 

NOFO

Establishes competition, application requirements, evaluation 

criteria, funding priorities and more. Start here!

RSVP Grant Application 

Instructions 

Step-by-step instructions for navigating eGrants, CNCS’ electronic 

grants management system

Appendix A: List of 

Available Funding 

Opportunities by State

Lists available service areas and associated funding amounts and 

minimum requirements of volunteers

Appendix B: RSVP National 

Performance Measure 

Instructions

Summarizes performance measurement requirements, lists 

available measures

Work Plan Development 

Worksheets

Allows you to plan Work Plans outside of eGrants

Frequently Asked

Questions

Updated periodically, provides more information on specific 

questions
Competition Overview

• Competition is open now!

• Notice of Intent to Apply due 

Oct. 10 at 5:00pm 

ET/2:00pm PT (Encouraged, 

not Required)

• Applications due Nov. 7 at 

5:00pm ET/2:00pm PT
Competition Overview

Areas Affected
Agenda

• Brief Introduction to CNCS, Senior Corps and 

RSVP 

• Competition Basics

• National Performance Measures

– What are the National Performance Measures?

– What’s in a Work Plan?

– Allocating Your Volunteers

– What About Other Volunteers?

• Recap
Why Measure Performance?
220,000 volunteers 

nationwide

Serving at 25,000 

locations

National Performance Measures

• A uniform set of measurements 

used across RSVP, Senior Corps and 

CNCS

• Allows you to measure and assess 

your effectiveness, communicate it 

to CNCS and others

• Allows CNCS to tell a unified story 

about the impact of RSVP 

nationwide and continue to 

improve our own performance

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National Performance Measures

Output

Objective

Focus Area

Outcome 

Six CNCS-wide broad areas 

of activity + Capacity 

Building

General category within 

each Focus Area

Specific measures for each 

Objective (come in pairs)

Output: O1A: Number of individuals 

served

Outcome: O9: Number of individuals 

with improved financial knowledge
Key Documents

Document What’s It For?

FY 2019 RSVP Competition 

NOFO

Establishes competition, application requirements, evaluation 

criteria, funding priorities and more. Start here!

RSVP Grant Application 

Instructions 

Step-by-step instructions for navigating eGrants, CNCS’ electronic 

grants management system

Appendix A: List of 

Available Funding 

Opportunities by State

Lists available service areas and associated funding amounts and 

minimum requirements of volunteers

Appendix B: RSVP National 

Performance Measure 

Instructions

Summarizes performance measurement requirements, lists 

available measures

Work Plan Development 

Worksheets

Allows you to plan Work Plans outside of eGrants

Frequently Asked

Questions

Updated periodically, provides more information on specific 

questions
Designed by Freepik
Key Documents

Document What’s It For?

FY 2019 RSVP Competition 

NOFO

Establishes competition, application requirements, evaluation 

criteria, funding priorities and more. Start here!

RSVP Grant Application 

Instructions 

Step-by-step instructions for navigating eGrants, CNCS’ electronic 

grants management system

Appendix A: List of 

Available Funding 

Opportunities by State

Lists available service areas and associated funding amounts and 

minimum requirements of volunteers

Appendix B: RSVP National 

Performance Measure 

Instructions

Summarizes performance measurement requirements, lists 

available measures

Work Plan Development 

Worksheets

Allows you to plan Work Plans outside of eGrants

Frequently Asked

Questions

Updated periodically, provides more information on specific 

questions
What’s In a Work Plan?
Allocating Volunteers

• “Unduplicated Volunteer”: Each volunteer can only be 

counted once even if they are assigned to more than one 

service activity. The volunteer should be counted in the 

area where he/she will make the most impact – in terms 

of the focus area, the type of service, or the scope of 

service (such as the most number of hours served).

• Example: Cleo volunteers with Alexandria RSVP in two 

programs:

– She volunteers at least twice a week in a food pantry

– She also provides periodic, infrequent volunteer 

consulting services to local organizations based on her 

prior career in accounting
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Unduplicated Volunteers

1. Total number of unduplicated volunteers: Must equal 

amount in Appendix A
Unduplicated Volunteers

2. Number of unduplicated volunteers in National 

Performance Measure Work Plans = Annual 

Federal Funding/$1,000
Unduplicated Volunteers

1. Total number of unduplicated volunteers: Must 

equal amount in Appendix A

2. Number of unduplicated volunteers in National 

Performance Measure Work Plans = Annual 

Federal Funding/$1,000.

State Opportunity 

Number

Total Annual 

Funding 

Available

Number of 

Unduplicated

Volunteers

Areas Affected

Verona VN-X2 $125,000 150 Montague and 

Capulet

Counties
Unduplicated Volunteers: Example

Focus Area: Healthy Futures Objective: Aging in Place

A C D E F G H J

Output Service 

Activity

# of 

Unduplicated

Volunteers

# of Total

Volunteers

# of 

Stations

Output

Target

Outcome Outcome 

Target

H4A: # 

served

Companionship75 95 5 100 H9A: # who report

increased social support

80

H4A: # 

served

Transportation8 H9A: # who report

increased social support

50 75 150 125
Other Community Priorities

• Catch-all category for activities that do not fall 

within National Performance Measures

• No output or outcome measures

– Framed as yes/no question

– Did you meet your own intended targets?

• Counts towards total unduplicated volunteers

• Does not count toward National Performance 

Measure requirements
Unduplicated Volunteers: Example

Focus Area: Healthy Futures Objective: Aging in Place

A C D E F G H J

Output Service 

Activity

# of 

Unduplicated

Volunteers

# of Total

Volunteers

# of 

Stations

Output

Target

Outcome Outcome 

Target

H4A: # 

served

Companionship75 95 5 100 H9A: # who report

increased social support

80

H4A: # 

served

Transportation8 H9A: # who report

increased social support

Other Community Priorities

N/A N/A 10 N/A N/A N/A

50 75 150 125

25 150
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