Scaling Network Lead Entities Grantee Profile 

Network Name: Northeast Florida Area Agency on Aging; ElderSource® 

Grant Goal: 

Identify the necessary improvements across all domains of an effective network lead entity (NLE), and implement the necessary 

leadership, infrastructure, and systems to equip the network to successfully launch the NLE and community integrated health 

network (CIHN) by the end of the project period. 

Grant Partners: 

• Florida Department of Elder Affairs 

• Florida Association of Area Agencies on Aging 

• Florida Community Care 

• Baptist Medical Center South 

• Flagler County Board of County Commissioners 

Senior Services Division 

• Florida Blue Cross Blue Shield 

• Northeast Florida Area Health Education Center 

• Aging True Community Senior Services 

• Council on Aging of Volusia County 

• UF Health Jacksonville 

• CIL Jacksonville 

• Nassau County Council on Aging 

• Pine Castle, Inc 

• Baker County Council on Aging 

Target Population: Award: 

Older adults and adults with disabilities $291,565 

Grant Objectives: 

Identify the necessary improvements across all domains of 

an effective NLE and implement those changes in a 

systemic process. Anticipated outcomes of this grant include: 

1. Full staffing for the NLE; 

2. A provider network onboarded and supported to 

successfully provide services; 

3. Understanding of the financial models required to 

participate in the network as the NLE and as a contracted 

provider; 

4. Identified and upgraded infrastructure needs across all 

domains of the network; 

5. Full understanding of the current service capacity of 

network partners and the service needs of health plans 

across Florida; and 

6. Active contract negotiations with private health plan to 

launch a pilot of the CIHN in Northeast Florida 

Grant Summary: 

As the state-designated AAA and Aging and Disability Resource 

Center (ADRC) for seven Florida counties, Northeast Florida Area 

Agency on Aging (AAA), referred to as ElderSource, is 

responsible for coordinating access to and services for older 

adults, adults with disabilities, and caregivers throughout 

Northeast Florida. ElderSource works closely with the State Unit 

on Aging in Florida and supports all AAAs in Florida. As the only 

state-designated ADRC, ElderSource operates the only 

accredited helpline for seniors in Northeast Florida. 

ElderSource serves as the NLE in the state of Florida. 

ElderSource has a long history of working closely with the 

network of CBOs to provide social determinant of health 

services to older adults and people with disabilities in seven 

county areas across Northeast Florida, with plans to expand 

across the state. Additionally, ElderSource created Medicaid 

Management Services in 2019 and contracts with Medicaid 

Managed Long Term Care Plan to monitor quality assurance. 

The services that are provided by ElderSource across their seven 

county areas are replicated across the rest of the state’s 60 

counties through the other ten local area agencies on aging 

(AAAs) and their partners. This network of social services is 

effective, stable, and well-positioned to expand its current 

infrastructure to work with private health plans and payers and 

act as Florida’s NLE. 

ElderSource will use this grant and their position within the state 

to lead its community-based partners and AAAs across the state 

to launch a statewide CIHN to provide Florida’s older adults 

greater access to community-based services that improve their 

quality of life. The expected products from this grant include a 

strategic plan, an in-depth infrastructure inventory of the 

network, documented business processes and procedures, and 

training resources across all function areas. 

Planned Activities for NLE enhancement will focus on: 

☒Leadership 

☒ Finance 

☒ Business Development 

☒ Network Development and Support 

☒ Network Administration 

Grant Contact: 

Linda Levin, Northeast Florida Area Agency on Aging; linda.levin@myeldersource.org