U.S. flagAn official website of the United States government
        Here’s how you know
    Goverment symbol**Official websites use .gov**
            A **.gov** website belongs to an official government organization in the United States.
        Lock symbol**Secure .gov websites use HTTPS**
            A lock (
              A locked padlock
                 ) or **https://** means you’ve safely connected to the .gov website. Share sensitive
              information only on official, secure websites.
 Skip to main content JoinDonate
    About
    About
          About
        
About menu block one
  

        
        What We Do
                Our Impact
                Agency FAQs
About menu block two
  

        
        Our Team
                Careers
About menu block three
  

        
        Agency Overview
                            Budget and Performance Plans
                Disability and Accessibility
                Federal Register Notices
                Open Government
                Plain Writing
                Privacy Policy
                Strategic Plan

  

  
Serve
    Serve
          Serve
        
Serve menu block one
  

        
        AmeriCorps
                            AmeriCorps NCCC
                AmeriCorps State and National
                AmeriCorps VISTA
                AmeriCorps Seniors
                            AmeriCorps Seniors Foster Grandparent Program
                AmeriCorps Seniors RSVP
                AmeriCorps Seniors Senior Companion Program
Serve menu block two
  

        
        Volunteer
                            9/11 Day
                MLK Day
Serve menu block three
  

        
        Find Your Fit
                Serve FAQs

  

  
Partner
    Partner
          Partner
        
Partner menu block one
  

        
        How it Works
                            AmeriCorps NCCC
                AmeriCorps Seniors Foster Grandparent
                AmeriCorps Seniors RSVP
                AmeriCorps Seniors Senior Companion
                AmeriCorps State and National
                AmeriCorps VISTA
                Research and Evaluation
                Volunteer Generation Fund
Partner menu block two
  

        
        Partnerships
                Communities and Initiatives
                Funding Opportunities
Partner menu block three
  

        
        Partner FAQs

  

  
Members & Volunteers
    Members & Volunteers
          Members & Volunteers
        
Members & Volunteers menu block one
  

        
        Your Benefits
                Segal AmeriCorps Education Award
                Education Award FAQs
Members & Volunteers menu block two
  

        
        Alumni
                Members in VISTA
Members & Volunteers menu block three
  

        
        Member and Volunteer FAQs
                Safety and Security

  

  
Grantees & Sponsors
    Grantees & Sponsors
          Grantees & Sponsors
        
Grantee & Sponsors menu block one
  

        
        State Service Commissions
                State and National Direct Grantees
                State Subgrantees
                VISTA Sponsors
                Research and Evaluation Grantees
                Volunteer Generation Fund and Days of Service Grantees
Grantee & Sponsors menu block two
  

        
        RSVP Grantees
                Foster Grandparent Program Grantees
                Senior Companion Program Grantees
                Senior Demonstration Program Grantees
                NCCC Project Sponsors
Grantee & Sponsors menu block three
  

        
        Manage Your Grant
                Grantee and Sponsor FAQs

  

  
Newsroom
    Newsroom
          Newsroom
        
Newsroom menu block one
  

        
        News
                Blog
Newsroom menu block two
  

        
        Stories
                Events
Newsroom menu block three
  

        
        In the News
                Communication Resources



  
Contact
    Contact
    JoinDonate
search Breadcrumb

              Washington Service Corps - Performance Measurement Training & Technical Assistance (PMT&TA) Program Evaluation
      Back
                The Washington Service Corps (WSC) is a multi-focus intermediary program. As part of the AmeriCorps network, WSC oversees a consortium of approximately 200 partner sites across Washington state, recruiting, placing, and training between 500 and 600 AmeriCorps members at these sites each year. WSC developed, tested, and evaluated an intervention intended to build the organizational capacity for program evaluation and performance measurement among partner sites. The intervention included online training webinars, site visits with program staff, customized recommendation reports, and follow-up phone technical assistance intended to increase knowledge, change attitudes, and build organizational capacity around evaluation and performance management.

**Study Goals:**
The goal of the study is to measure the program’s impact on participants’ knowledge, attitude, and confidence relating to evaluation and performance measurement topics, and their capacity to carry out evaluation and performance measurement activities. Knowledge was measured through multiple choice quiz questions and scenarios applying key concepts. The evaluation included qualitative data from participant and staff interviews, as well as observations of program site visits to provide insights on the implementation of the intervention.

**Research Questions:**
The research questions were:

Does participation in the training intervention result in greater increases:
	Pre-post in knowledge about evaluation and performance measurement topics including a) evidence of effectiveness b) program alignment, data collection and use, and c) high-quality data?
		Pre-post attitudes about and confidence with evaluation and performance measurement topics?
		Pre-post capacity to carry out evaluation and performance measurement activities?**Findings:**
The evaluation found the following:

The treatment group showed significantly greater increases in knowledge about "evidence of effectiveness" compared to the control group although both groups improved in their knowledge of other concepts during the study period.
	The treatment group also demonstrated statistically significant increases in confidence and reported increases in organizational capacity for evaluation and performance measurement.
	The intervention was implemented consistently and with fidelity, and was well-received by participating site staff.
	The tailored technical assistance and specific materials, resources, and background research was noted by the evaluator as particularly helpful in supporting staff to advance their evaluation and performance measurement process.For more information, download:

Full Report

      Full report
        Further information
    



      Program/Intervention
                        Washington Service Corps
  

      Implementing Organization
                        WA State Employment Security Department
  

      Intermediary(s)
                        WA State Employment Security Department
  

      AmeriCorps Program(s)
            AmeriCorps State and National
  

      Age(s) Studied
            18-25 (Young adult)
                  26-55 (Adult)
  

      Outcome Category
            Nonprofit development
  

      Study Design(s)
            Experimental (RCT)
  

      Level of Evidence
            Strong
  

      Researcher/Evaluator
                        Marc Bolan
  

      Published Year
                        2020
  

      Study Site Location (State)
            Washington Back to main content Sign up to hear about our latest news, events, and opportunities.
  Sign up for our newsletter
    Footer about
  

        
        About
                            What We Do
                Our Impact
                Our Team
                Careers
                Agency OverviewFooter serve
  

        
        Serve
                            AmeriCorps
                AmeriCorps Seniors
                Volunteer
                Find Your FitFooter partner
  

        
        Partner
                            How it Works
                Funding OpportunitiesFooter Members & Volunteers
  

        
        Members & Volunteers
                            Your Benefits
                Segal AmeriCorps Education Award
                Alumni
                Safety and SecurityFooter grantees & sponsors
  

        
        Grantees & Sponsors
                            eGrants
                History Checks
                LitmosFooter newsroom
  

        
        Newsroom
                            News
                Blog
                Stories
                Events
                In the News
                Communication Resources
      Bringing Americans together to serve communities

Follow us
  
  1-800-942-2677
            
    help@americorps.gov
    USA.gov / Office of Inspector General / FOIA and Privacy Act / Federal Register notices / No FEAR Act/ Employee Whistleblower Rights / Contractor and Grantee Whistleblower Rights / Office of Special Counsel / STOCK Act / Fraud Alert

Accessibility / Privacy policy / Site map / Donate / Join

**AmeriCorps.gov**
An official website of AmeriCorps. Produced and published at taxpayer expense. 
 You are leaving AmeriCorps.gov
 The website you’re going to is not part of the AmeriCorps domain and may not be under AmeriCorps’ control. Its privacy and security practices and policies may differ from AmeriCorps’. AmeriCorps is not responsible for the link, nor does it endorse the content of the third-party website. Click on the continue button to proceed to the external website; otherwise click cancel to stay on AmeriCorps.gov.
 Cancel Continue