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Search for:  Workplace Conflict Management

															Home/About the Interagency Working Group/Workplace Conflict Management Workplace Conflict ManagementADR2022-02-16T09:52:05-05:00
			
			Workplace Conflict ManagementSection Chair:
Cindy Mazur
Director for Alternative Dispute Resolution
FEMA/ADR
400 Virginia Avenue, SW
Washington, DC 20472
Email address: cindy.mazur@fema.dhs.gov
Telephone: (202) 646-4094
The Workplace Conflict Management Section (“Workplace Section”) provides guidance on “best practices” in ADR program development, education, and technical assistance to meet the needs of federal agencies interested in developing or strengthening their workplace dispute resolution programs.
The Workplace Section promotes the benefits of using conflict management processes and tools in federal workplace settings to provide faster, more cost-effective, and more satisfying outcomes. Additionally, the Workplace Section helps employers and employees prevent, address, and resolve all types of employment-related disputes.
Workplace Management Introduction

Guidance and Technical Assistance
The Workplace Section facilitates, encourages, and coordinates the use of ADR to address workplace conflict. To support this effort, the Workplace Section has convened a panel of dispute resolution mentors to assist and support agencies creating, developing, and enhancing workplace ADR programs.
In addition, the Workplace Section provides technical assistance in areas such as starting a federal ADR workplace program, program evaluation, criteria for the selection of the neutral practitioner, budget, etc.
Federal Workplace Conflict Management Desk Reference
Confidentiality: “Protecting the Confidentiality of Dispute Resolution Proceedings: A Guide for Federal Workplace ADR Program Administrators.” (April 2006)*Guide issued by the Federal Interagency ADR Working Group Steering Committee*
A Guide for Federal Employee Mediators: A Supplement to and Annotation of the Model Standards of Conduct for Mediators Issued by the American Arbitration Association, the American Bar Association, and the Association for Conflict Resolution. (May 9, 2006)*Guide issued by the Federal Interagency ADR Working Group Steering Committee*
Core Principles for Non-Binding Workplace ADR Programs
Training and Education
A critical component of the Workplace Section’s training and education efforts is its ADR Lunchtime Series (generally held on a monthly basis).  The ADR Lunchtime Series features speakers who are federal ADR practitioners and administrators, professors, and private ADR practitioners.  These presenters lead current, useful, and thought-provoking sessions relevant to federal workplace ADR programs and beyond.  These volunteer speakers share their knowledge, experience, theories, and techniques with a steadily growing audience of “live” and telephonic participants.
See a list of ADR Lunchtime Series programs and view materials
View past **Interagency ADR Workplace Section Education Programs** on the Department of Energy’s Website
Subscribe to receive announcements about the ADR Lunchtime Series
Presentation Guidelines
Other Federal Government Sources of ADR Services, Training, and Education:
Federal Executive Board
DHHS/DAB/Sharing NeutralsTRAINING MATERIALS
Basic Overview of ADR (PDF)EVALUATION OF ADR PROGRAMS
Evaluation checklist outline (PDF) Copyright 2022 ADR.gov | All Rights Reserved | Privacy Policy  |  Terms of Use  |  FOIA  |  Section 508