UNCLASSIFIED

UNCLASSIFIED

MEETING MINUTES

Meeting Date/Time: July 12, 2017

Location: 

Agenda:

1. Announcement of voting procedure for the COFO Endorsement and Clarification for 

ACUS Recommendation 2016-5 (The voting period will open for two weeks following 

the monthly meeting, and Members will vote electronically. Full details to follow) 

2. Fairness Guides and the Fairness Triangle, what is it and how can we use the concept of 

Fairness in our everyday work

3. Ethical Challenges and Goals

4. Additional topics raised by Members (please include suggested topics or Ombuds 

Challenges with your RSVP)

Highlights:

1. Explanation of the document status and voting process

2. Gary presented information about Christopher W. Moore’s Fairness Triangle (process, 

decision, relationship). How do you as a leader or practitioner, give the impression of 

relationship fairness? The group brainstormed examples of how this theory can be 

applied in Ombuds work. 

3. Ethical challenge – group is happy with their direct supervisor but not senior leader and 

wants to report their concerns at the highest level, is there an obligation to report the 

concerns with the senior leader before taking the summary to the higher level? Group 

discussed several options/scenarios

4. USOA Annual Conference in San Antonio, TX October 2-6, 2017. COFO Annual 

Conference will be held on October 24, 2017.
UNCLASSIFIED

UNCLASSIFIED

Attendees:

(In Person)

Anderson, Jeffrey – Department of State

Barrar, Riley – Customer Financial Protection Bureau

Donnelly, Wanda – Department of State

Kamenshine, Wendy - Customer Financial Protection Bureau

Levine, Lisa – Department of Justice

McNeil, Tracey – U.S. Securities and Exchange Commission

Maurer, Bill – Department of Energy

Prtizker, David – Administrative Conference of the United States

Sotoudeh, Paul – U.S. Patent and Trademark Office

Thomoson, Patricia – Ombudsman Program Office for Children and Youth Dept. of Behavioral Health

(Phone)

Berg, Mollie – Department of Homeland Security

Bloch, Brian – Department of the Interior

Brown, Andrea - U.S. Patent and Trademark Office

Callahan, Rita – Department of Health and Human Services

Claybom, Samuel – General Services Administration

Dodson, Shireen – Department of State

Fleming, Tasha – Department of Justice

Gartlan, Jennifer – Federal Maritime Commission

Harris, Robert – Federal Deposit Insurance Commission

Johnson, Fatima – National Aerospace and Space Administration

Kapoor, Vic – Department of Homeland Security

King, Donna – Department of Health and Human Services

Kith, Sarah – Library of Congress

Larkins, Marcia - Department of Health and Human Services

Major, Katie – Department of Defense

Maderson, Katie – Department of State

McGuire, Carrie – Office of Government Information Services

Mitchell, Kristen - Office of Government Information Services

Roman, Michael – National Ocean and Atmospheric Agency

Merrix, Celeste – Department of Homeland Security

Patel, Bina –NGIC

Roberts, Sara – Department of Homeland Security

Weber, Guy – Department of Defense

King, Donna - Department of Health and Human Services

Zeller, Jessica – Health and Human Services