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APS Program Operational Plan: Alaska

State/Territory/District Alaska

Contact Sandra Jenkins

Budget Allocation $1,995,000

Timeline AMERICAN RESCUE PLAN ACT (ARPA) OF 2021- Grant 1 

August 2021 – September 2023 $645,450

AMERICAN RESCUE PLAN ACT OF 2021 - Proposed Grant 2 

August 2022 – September 2024 

= $704,100 (Covid Amount) + $645,450 (ARPPA 1 Amount) = $1,349,550

Vision 2025

The Vision clarifies what your ARPA Grant 1 Program 

aspires to become and to achieve. It is designed to 

inspire by providing a picture of where the program 

is heading in 3-5 years.

Note: If you are a part of a larger organization, does 

it have its own future vision? If so, you may want to 

adapt it to your own program.

• We envision a certified Alaska APS workforce that can provide both supportive 

and protective services to those adults who are vulnerable to abandonment, 

abuse, exploitation, neglect, self-neglect, or undue influence, (A/N/E). 

• An Alaska community that addresses the gaps in community services while 

staffing complex cases on Vulnerable adults. 

• An Alaska Mandatory Reporter workforce that can knowledgeably fulfill their 

roll reporting A/N/E timely and without fail. 

• Alaska Attorney General staff that is properly trained in Adult Protective 

Services and the statute that governs us. 
APS Program Planning Template: State/Territory/District-Specific Focus Page 2

Mission Statement

Mission and Values statements can be an effective 

tool to educate the public; state and local 

government officials; state government agencies; 

provider agencies; and service recipients as to what 

the Adult Protective Services is and how they do 

business.

Mission Statements answer four key questions 

about your APS Program:

• Who do we serve?

• What needs do they have that we can fulfil?

• How do we meet those needs? How do we 

make the clients' lives better?

• Does it link directly to the Vision Statement?

Note: if you are a part of a larger organization, does 

it have its Mission Statement? If so, you may want 

to adapt it for your own program.

Adult Protective Services for the state of Alaska exists to protect vulnerable adults from 

abuse, neglect, and exploitation by investigating and providing protective and supportive 

services to alleviate A/N/E and minimize risk of abuse to vulnerable adults.
APS Program Planning Template: State/Territory/District-Specific Focus Page 3

Guiding Principles / Core Values

Guiding Principles or Core Values guide internal 

processes and client interactions for your APS 

Program. 

Note: if you are a part of a larger organization, does it 

have its own set of Guiding Principles or Core Values? 

If so, you may want to adapt it for this program.

• Every vulnerable adult has the right to expect that information about them will 

be shared only on a need-to-know basis and only as necessary to ensure that they 

can receive coordinated services and protection:

• Every vulnerable adult shall have the opportunity to give informed consent in 

accepting services.

• Every vulnerable adult has the right to services delivered in the least restrictive 

and culturally relevant manner that meets the vulnerable adult's needs.

• Every vulnerable adult has the right to voluntarily accept or reject services 

except where the vulnerable adult lacks decision making capacity, is unable to 

consent, or is an incapacitated person

• Assistance to each vulnerable adult in utilizing family and other informal 

support systems shall be provided.

• Legal action for guardianship or conservatorship shall be pursued only where the

 vulnerable adult lacks decision making capacity and other possible alternatives

are either unavailable or will not result in protection of the vulnerable adult.

• Every vulnerable adult has the right to make informed decisions.

• Every vulnerable adult has the right to not have protective services interfere with 

the vulnerable adult’s ability to care for themselves.

• When interests compete, the adult client is the person Adult Protective Services 

is charged to service; not the community concerned about safety, the landlord 

concerned about property, citizens concerned about crime or morality, or 

families concerned about their own health or finances.
APS Program Planning Template: State/Territory/District-Specific Focus Page 4 

• When interests compete, the adult client is in charge of decision making until he 

or she voluntarily delegates’ responsibility to another or the court grants 

responsibility to another.

• Freedom is more important than safety. The person can choose to live in harm 

or even self-destructively provided that he or she has the decision-making 

capacity to choose, does not harm others, and commits no crime.

• In the ideal case, protections of adults seek to achieve simultaneously, and in 

order of importance: freedom, safety, least disruption of lifestyle, and least 

restrictive care alternatives.
APS Program Planning Template: State/Territory/District-Specific Focus Page 5

Goals for Program Improvement

These are goals to be obtained in order to move your APS 

program from current practices to your Vision.

Now that you have new funds targeted for your work with 

APS, what can be enhanced or improved in your current 

program? These goals must meet the APS Formula Grant 

requirements. It is recommended these goals become 

SMART goals (specific, measurable, actionable, and 

timely).

Using the results of your Environmental Scan, identify key 

issues that need to be addressed during this planning 

cycle. 

These are goals to move your APS Program from current 

practices to your Vision #1.

The Goals for Alaska APS are to: 

Establish a Multi-disciplinary Team 

• Create an APS MDT that focused on complex cases for vulnerable population 

around A/N/E and strengthening Community partnership and resources

Training for APS staff:

• Forensic Accounting training or contract this work out 

• New staff onboard training

• Continued Education for staff 

• Certifying APS staff through NAPSA and computer base tracking system for 

learning

Community Training A/N/E:

• APS Community Trainer position

• Update APS website with links to things like petitioning for 

guardianship/conservatorship, training schedule, electronic resource guide, 

how to report A/N/E, a tutorial on completing a report of harm

• Agency Fairs 

• Mandatory reporter awareness training to increase community reporting 

Provide an outlet for Alaska Attorney General (AG) Training 

• Alaska Attorney General’s that are properly trained in Adult Protective 

Services and how to interpret the section for the Alaska Statue the governs 

APS.

 
APS Program Planning Template: State/Territory/District-Specific Focus Page 6

Targeted Improvement Projects

Using the results of your Environmental Scan and PESTEL, 

describe the targeted improvements and enhancements 

needed for this planning cycle. 

Your improvements should be concrete, measurable, and 

complete.

WHY is this improvement needed? 

What Purpose or NEED will it fill? 

What RESOURCES will be used? 

What ACTIVITIES will it entail? 

What are the direct OUTPUTS of the activities? What are 

the intended results and how will clients benefit?

See example on next page.

Certify APS investigators and track their learning.

• Strengthening Adult Protective Services programs by providing high-quality 

training materials to develop well-trained professionals who will improve 

the safety and independence of older and/or vulnerable adults, and persons 

with disabilities who are victims of abuse, neglect, self-neglect, or 

exploitation.

• Working with NAPSA to certify APS Staff 

Create and Multi-disciplinary Team to address the gaps in community services and 

to staff complex cases on Vulnerable adults around Abuse, Neglect and/or 

Exploitation.

• Multi-disciplinary teams will focus on complex cases of all types of abuse, 

neglect, exploitation, or self-neglect of elders, and possibly adults with 

disabilities. These Teams will be comprised of representatives from the 

public agencies that investigate elder abuse, that is: Adult Protective 

Services, LTC Ombudsman, law enforcement, City or County Counsel, and 

non-profit agencies that provide services to community-dwelling seniors.

• Hire an FTE to create an Alaska MDT

Provide Mandatory reporting training to Alaska Community Providers by, develop 

a training source and curriculum for Mandatory reporters, on their role of reporting 

A/N/E.

• APS Community Trainer position

• Provide Mandatory Reporting training to community service providers

• Update APS website with links to things like petitioning for 

guardianship/conservatorship, training schedule, electronic resource guide, 

how to report A/N/E, a tutorial on completing a report of harm

• Agency Fairs 

Provide the funding to train the AGs that represent APS, in court, to training.

• NAPSA and APS conferences for the next three years. 
APS Program Planning Template: State/Territory/District-Specific Focus Page 7 

• Provide the AGs with legal training on how to defend Elder Abuse.

 
APS Program Planning Template: State/Territory/District-Specific Focus Page 8 

EXAMPLE: Illustrate targeted improvements using a Logic Model Framework

Purpose/Need

s to be filled 

by ARPA 

Funds

Inputs (Resource

s Deployed)

Activities Outputs from 

Investment

Short-Term Outcomes Long-Term Outcomes

Based on the 

results of your 

Environmental 

Scan and 

PESTEL, what 

needs of your 

APS Program 

will be served 

by the ARPA 

funds? 

Should be a 

clear 

“connection” 

with the 

Environmental 

Scan items.

People, financial, 

organizational, or 

community 

resources 

Directed

toward doing 

the activity. 

Improvement

Projects 

Identify the 

“What” for each 

targeted 

improvement, 

with enough 

context and 

information to 

explain.

Direct products of 

program activities. 

May include

types, levels, 

and targets of services 

to be delivered by the 

program. 

 

Examples include num

ber of people served, 

number of events 

held, and number of 

units 

of service provided. 

Specific changes 

in behavior, 

knowledge, skills, 

status, or level of 

functioning in 1 year.

Internal Benefits.

Specific changes in 

behavior, knowledge, 

skills, status, or level 

of functioning. 

 Long-Term outcomes should be 

achievable within the 2-to-5-year 

timeframe of grants. 

Benefits to your Clients.

Division of 

Senior and 

Disabilities 

Services 

(SDS) has not 

yet been able 

to develop and

$350,000

New Staff or 

Contract hires

ARPA 1 

Project 1

New 

Regulations 

New Regulations 

Developed by X Date 

New Regulations 

Implemented by Y 

Date

Writing the regulations

Backfilling the 

position 

Identify policy person 

New statute to govern Adult 

Protective Services is

implemented and vulnerable 

adults’ benefit from clear APS 

protections and services
APS Program Planning Template: State/Territory/District-Specific Focus Page 9

adopt 

regulations to 

carry out the 

State’s Statue 

that governs 

Adult 

Protective 

Services.

Create and 

review 

Regulations to 

be adopted

Request to Governor’s 

office

Need new 

hires to 

research, 

develop and 

implement a 

computerbased training 

curriculum and 

write an 

Alaska 

specific 

training 

manual. 

$195,450

New Hires

Includes the cost 

for training, 

testing, and 

training supplies.

ARPA 1 

Project 2

Computerbased training 

curriculum

Computer based 

curriculum in place by 

X date

Alaska specific 

training manual 

developed by Y date

Identify if we will hire 

staff vs using existing 

staff

Decide rather to buy or 

develop training 

module

APS employees are all 

appropriately trained and 

vulnerable adults’ benefit from an 

affective APS program

Need to 

manage the 

tasks in the 

grant along 

with the 

required 

reports 

$100,000 ARPA 1 

Project 3

Grant Manager

Hire one full 

time equivalent

Operational Plan

Grant Management 

Plan

Grant Manager in 

place

Operational Plan 

developed and 

approved

ARPA Grants being 

effectively managed

ARPA Grants are administered 

effectively to improve and 

enhance the APS program and 

provide best possible protection 

to vulnerable adults
APS Program Planning Template: State/Territory/District-Specific Focus Page 10

Need to 

address the 

gaps in 

community 

services and to 

staff complex 

cases on 

Vulnerable 

adults

$600,000

External 

Stakeholders

New FTE Hire

ARPA 2 

Project 1

MultiDisciplinary 

Teams

# of MDTs established

How often MDTs 

meet 

Hire Staff

Get new staff familiar 

with community and 

doing research

Begin to establish 

MDTs 

Effective MDTs coordinate to 

provide services for vulnerable 

adults

Mandatory 

reporters need 

training on 

their role of 

reporting 

A/N/E 

$300,000

New FTE Hire

Updating APS 

website 

ARPA 2 

Project 2

Mandatory

Reporter 

Training

Manager Hired

Training developed

Training implemented 

Manager Hired

Meeting community 

partners 

Mandatory Reporter 

training template in 

development

All Mandatory Reporters in 

Alaska have been trained in their 

role and responsibilities and 

vulnerable adults benefit from 

appropriate reporting of Abuse 

Neglect and Exploitation

Need to 

Certify APS 

investigators 

through 

NAPSA and 

track their 

learning.

$349,550

NAPSA

Computer base 

tracking system

ARPA 2

Project 3

NAPSA 

Certification

Computer base 

system to track 

APS staff’s 

learning

# or % of NAPSA 

certified employees

NAPSA Certifications 

Obtained 

Vulnerable adults in Alaska 

benefit from well-trained and 

Certified APS professionals who 

will improve the safety and 

independence of older and/or 

vulnerable adults, and persons 

with disabilities who are victims 

of abuse, neglect, self-neglect, or 

exploitation.

Attorneys are 

not properly 

trained in 

Adult 

protective 

Services

$100,000

External trainer

ARPA 2

Potential 

Project 4

Attorney 

Training 

# of Attorneys trained

Training materials 

developed

Identify trainer and 

training topics

The attorneys who represent APS 

would be properly trained and 

vulnerable adults would benefit 

from better representation
APS Program Planning Template: State/Territory/District-Specific Focus Page 11

Budget / Spending Plan for ARPA funds – Semi-annually for 3 to 5 years

Budget/Spending Plan will be used to enhance, improve, and expand the ability of APS workers to investigate allegations of abuse, neglect, and 

exploitation. Be sure to use separate line items for each major improvement project.

Operational Plan Submission due by January 31, 2022.

ARPA 1- First Grant Allocation - August 2021 - September 2023

Description 2022 

Period 1

2022 

Period 2

2023 

Period 1

2023 

Period 2 Total

Project 1

New 

Regulations $87,500 $87,500 $87,500 $87,500 $350,000

Project 2

ComputerBased 

training $0 $65,150 $65,150 $65,150 $195,450

Project 3

Grant 

Manager $33,333 $33,333 $33,334 $100,000

Total $87,500 $185,983 $185,983 $185,984 $645,450

ARPA 2- Second Grant Allocation - August 2022 September 2024

Description

2023 Period

1

2023 Period 

2

2024 

Period 1

2024 

Period 2 Total

Project 1

MDTs

$150,000 $150,000 $150,000 $150,000 $600,000

Project 2

Mandatory 

Reporter 

Training $75,000 $75,000 $75,000 $75,000 $300,000
APS Program Planning Template: State/Territory/District-Specific Focus Page 12

Project 3

NAPSA 

Certification,

Data Base 

tracking 

system for 

APS 

Training $87,388 $87,388 $87,387 $87,387 $349,550

Project 4

Attorney 

Training $25,000 $25,000 $25,000 $25,000 $100,000

Project 5

Total $337,388 $337,388 $337,387 $337,387 $1,349,550

Summary of ARPA 1 + ARPA 2 Expense

2022 

Period 1

2022 

Period 2

2023 

Period 1

2023 

Period 2

2024 

Period 1

2024 

Period 2 Total

Summary

ARPA 1 

Period 1 

Spending

$87,500

ARPA 1 

Period 2 

Spending

$185,983

ARPA 1 + 

ARPA 2

Period 1 

Spending

$523,371

ARPA 1 + 

ARPA 2 

Period 2 

Spending

$523,372

ARPA 2 

Period 1 

Spending

$337,387

ARPA 2 

Period 2 

Spending

$337,387 $1,995,000