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  Program and Policy AreasColumn 1 - Programs*** COVID-19 ***ACL A to Z: Programs, Networks, & Focus AreasOverviewAging and Disability NetworksAging and Disability Resource CentersAmericans with Disabilities Act National NetworkArea Agencies on AgingAssistive Technology NetworkCenters for Independent LivingProtection and Advocacy SystemsSenior Centers and Supportive Services for Older AdultsState Councils on Developmental DisabilitiesState Units on AgingUniversity Centers for Excellence in Developmental DisabilitiesAlzheimer’s Disease and DementiaConnecting People to ServicesAging and Disability Resource Centers Program/No Wrong Door SystemMedicare Improvements for Patients and Providers ActState Health Insurance Assistance ProgramConsumer Choice and ControlPerson-Centered PlanningSupported Decision MakingTransportation Research and Demonstration ProgramVeteran Directed Care ProgramData ProjectsEmpowering AdvocacyThe President’s Committee for People with Intellectual DisabilitiesEmploymentFor American Indians, Alaska Natives, and Native HawaiiansHealth & WellnessBehavioral HealthBrain HealthChronic Disease Self-ManagementFalls PreventionHealth PromotionI Can Do It! (ICDI)HIV/AIDSNutritionOral HealthOpioid CrisisProgram Evaluations and ReportsProtecting Rights and Preventing AbuseElder Abuse PreventionElder Justice Coordinating CouncilHelp America Vote Act ProgramsLegal AssistanceLong-Term Care OmbudsmanFor People with DisabilitiesSenior Medicare PatrolSupporting Adult Protective ServicesResearch and DevelopmentAdvanced Rehabilitation Research and Training (ARRT) ProgramDisability and Rehabilitation Research ProgramField-Initiated Projects Program Rehabilitation ResearchModel Systems ProgramNIDILRR Annual ReportNIDILRR External EvaluationNIDILRR Performance and EvaluationRehabilitation Engineering Research Center ProgramRehabilitation Research and Training Center (RRTC) ProgramSmall Business Innovation Research ProgramSwitzer Research Fellowship ProgramRetirement Planning and Pension SupportSupport to CaregiversLifespan Respite Care ProgramNational Family Caregiver Support ProgramRAISE Family Caregiving Advisory CouncilSupporting Grandparents Raising GrandchildrenSupport for People with Limb Loss, Paralysis and TBILimb Loss Resource CenterParalysis Resource CenterTraumatic Brain InjuryStrengthening the Aging and Disability NetworksAging and Disability Evidence-Based Programs and PracticesDiversity & Cultural CompetencyDuals Demonstration Ombudsman Program Technical AssistanceImproving Business PracticesImproving Quality of ServicesNational Resource CentersProjects of National SignificancePerson-Centered, Trauma-Informed ServiceSuccess StoriesVolunteer Opportunities and Civic EngagementGrantsColumn 1 - GrantsACL’s Grants ProcessApplying for GrantsApplication TipsHow to ApplyFunding OpportunitiesClosed OpportunitiesGrant LifecycleManaging a GrantData, Research & IssuesColumn 1 - AgingOverviewData and ResearchACL DataThe State of the States in Developmental DisabilitiesNIDILRR Publications and ResourcesProfile of Older AmericansIssue Briefings and Other ReadingNewsroomColumn 1 - NewsLatest NewsAnnouncementsACL BlogEvents and ObservancesSpeeches and TestimonyColumn 2 - NewsACL UpdatesReady-to-publish materialsACL LogosArticles, Infographics, and Fact SheetsVideosFor ReportersStory IdeasCommunicating with Older AdultsFOIAAbout ACLColumn 1 - About ACLAbout Community LivingAbout the Aging and Disability NetworksMission & VisionOrganizationOrganizational ChartLeadershipRegional OfficesHistoryBudgetPolicy and RegulationsPublic InputReports to Congress               and the PresidentColumn 2 - About ACLAuthorizing StatutesDevelopmental Disabilities ActOlder Americans ActWorkforce Innovation and Opportunity ActElder Justice ActHealth Insurance Portability and Accountability Act (HIPAA)Help America Vote ActMedicare Improvements for Patients & Providers ActPublic Health Service ActRehabilitation ActWorking at ACLContact Us
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    *** COVID-19 ***
                          ACL A to Z: Programs, Networks, & Focus Areas
                          Overview
                                
                
        Aging and Disability Networks
          
                                  Aging and Disability Resource Centers
                          Americans with Disabilities Act National Network
                          Area Agencies on Aging
                          Assistive Technology Network
                          Centers for Independent Living
                          Protection and Advocacy Systems
                          Senior Centers and Supportive Services for Older Adults
                          State Councils on Developmental Disabilities
                          State Units on Aging
                          University Centers for Excellence in Developmental Disabilities
                                Alzheimer’s Disease and Dementia
                                
                
        Connecting People to Services
          
                                  Aging and Disability Resource Centers Program/No Wrong Door System
                          Medicare Improvements for Patients and Providers Act
                          State Health Insurance Assistance Program
                                      
                
        Consumer Choice and Control
          
                                  Person-Centered Planning
                          Supported Decision Making
                          Transportation Research and Demonstration Program
                          Veteran Directed Care Program
                                Data Projects
                                
                
        Empowering Advocacy
          
                                  The President’s Committee for People with Intellectual Disabilities
          
                                  President’s Committee for People with Intellectual Disabilities releases 2015 Report to the President
                                Employment
                          For American Indians, Alaska Natives, and Native Hawaiians
                                
                
        Health & Wellness
          
                                  Behavioral Health
                          Brain Health
                          Chronic Disease Self-Management
                          Falls Prevention
                          Health Promotion
                          I Can Do It! (ICDI)
                          HIV/AIDS
                          Nutrition
                          Oral Health
                                Opioid Crisis
                          Program Evaluations and Reports
                                
                
        Protecting Rights and Preventing Abuse
          
                                  Elder Abuse Prevention
          
                                  Draft Voluntary Consensus Guidelines for State APS Systems
                          Elder Abuse Prevention Intervention
                          Late Life Domestic Violence
                          National Adult Maltreatment Reporting System (NAMRS)
                          National Center on Elder Abuse (Title II)
                          National Elder Abuse Incidence Study (1998)
                          Prevention of Elder Abuse, Neglect, and Exploitation (Title VII-A3)
                          State Grants to Enhance Adult Protective Services
                          The National Adult Protective Services Technical Assistance Resource Center
                                Elder Justice Coordinating Council
                          Help America Vote Act Programs
                          Legal Assistance
                                Long-Term Care Ombudsman
          
                                  LTC Ombudsman National and State Data
                                For People with Disabilities
                          Senior Medicare Patrol
                          Supporting Adult Protective Services
                                      
                
        Research and Development
          
                                  Advanced Rehabilitation Research and Training (ARRT) Program
                                Disability and Rehabilitation Research Program
          
                                  Knowledge Translation Program
                                Field-Initiated Projects Program Rehabilitation Research
                          Model Systems Program
                          NIDILRR Annual Report
                          NIDILRR External Evaluation
                          NIDILRR Performance and Evaluation
                          Rehabilitation Engineering Research Center Program
                          Rehabilitation Research and Training Center (RRTC) Program
                          Small Business Innovation Research Program
                          Switzer Research Fellowship Program
                                Retirement Planning and Pension Support
                                
                
        Support to Caregivers
          
                                  Lifespan Respite Care Program
                          National Family Caregiver Support Program
                          RAISE Family Caregiving Advisory Council
                          Supporting Grandparents Raising Grandchildren
                                      
                
        Support for People with Limb Loss, Paralysis and TBI
          
                                  Limb Loss Resource Center
                          Paralysis Resource Center
                          Traumatic Brain Injury
                                      
                
        Strengthening the Aging and Disability Networks
          
                                  Aging and Disability Evidence-Based Programs and Practices
                          Diversity & Cultural Competency
                          Duals Demonstration Ombudsman Program Technical Assistance
                          Improving Business Practices
                          Improving Quality of Services
                          National Resource Centers
                          Projects of National Significance
                          Person-Centered, Trauma-Informed Service
                                Success Stories
                          Volunteer Opportunities and Civic Engagement Person-centered planning (PCP) is a process for selecting and organizing the services and supports that an older adult or person with a disability may need to live in the community. **Most important, it is a process that is directed by the person who receives the support.**
PCP helps the person construct and articulate a vision for the future, consider various paths, engage in decision-making and problem solving, monitor progress, and make needed adjustments in a timely manner. It highlights individual responsibility, including taking appropriate risks (for example, whether arranging for back-up staff is needed). Emergency planning is often part of the process.
The PCP approach identifies the person’s strengths, goals, medical needs, needs for home- and community-based services, and desired outcomes. The approach also identifies the person’s preferences in areas such as recreation, transportation, friendships, therapies and treatments, housing, vocational training and employment, family relationships, and social activities. Unique factors such as culture and language also are addressed.
These elements are included in a written plan for supporting the person, which is developed based on those considerations.
The process may include a representative who was freely chosen by the person, and who may or may not be authorized to make personal or health decisions for the person. The person-centered planning process also should include family members, legal guardians, friends, caregivers, and others the person or his/her representative wishes to include. The role of agency workers, such as options counselors, support brokers, and social workers, in this process is to enable and assist people to identify and access the services they need and to provide support during planning. **PCP should involve the individuals receiving services and supports to the maximum extent possible, even if the person has a legal representative.**
PCP is an important component of all of ACL’s programs, and it is a cornerstone of the No Wrong Door systems model.
Important Links
Person Centered Planning and Practice Final Report
Five Competency Domains for Staff Who Facilitate Person-Centered Planning
PCP Workshop
In August 2017, ACL hosted a staff professional development workshop to learn about an example of a long-term services and supports system embracing person-centered thinking, planning, and practices.
The District of Columbia's No Wrong Door system has incorporated the approach throughout all aspects of home and community-based services for older adults and people with disabilities, including independent living and behavioral health services.
ACL staff heard from former Director of the DC Department of Disability Services Laura Nuss, DC DDS Program Manager Erin Leveton, and Project ACTION! Co-Vice President Steven Powe. ACL's Shawn Terrell and Administration on former Disabilities Deputy Commissioner Bob Williams provided opening remarks.

                    *Last modified on 06/14/2021*
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    An official website of the Administration for Community Living, an operating division of the U.S. Department of Health and Human Services.