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- ican!

# Staffing and Training

Adequate and appropriate training ensures that team members have the knowledge, abilities, and skills required to do their job. Make sure they have the tools and training to meet the needs and expectations of your program participants. Explore ideas and resources for training and get inspired by examples from other programs.

##  Quick Guides

                    - Signs of Elder Care Abuse — One page resource from the National Center on Elder Abuse to identify  possible signs of elder abuse and how to report suspected abuse                       - Signs of Elder Abuse in Other Languages — Available in English, Spanish, Chinese, Korean, Tagalog, Vietnamese, Armenian, and Farsi 
                    - Tips for Working with Students  — Tips from the Center Excellence in Public Health and the Center for  Excellence in Aging Health at the University of New England
                    - Interview Tip Sheet  — Sample questions to ask during job interviews
                    - Enhanced Training for Congregate Meal Staff  — Tips to provide needed training and resources  for congregate meal staff
                    - Service Referrals Training                       - Creating Connections & Inspiring Trust
                      - Identifying Participant Needs
                      - Taking a Systems Approach to Referrals 
                    - Food Service Basics for Non-Food Service Program Managers and Staff  — Basic food  service management skills                       - Extended Brief 

## Guides

                    - Hazard Analysis and Critical Control Point Principles & Application Guidelines  — Effective means of assuring food safety from harvest to consumption from the FDA
                    - Seven Ways Businesses Can Align with Public Health  — Report from Johns Hopkins
                    - Creative and Effective Brainstorming Activity Guide  — Guide to efficient and effective brainstorming with a group  

##  Tools & Toolkits

                    - Job Descriptions — Sample templates for recruiting and hiring new staff                       - Local Service Provider Registered Dietitian Job Description
                      - Area Agency on Aging Registered Dietitian Job Description
                      - State Unit on Aging Registered Dietitian Job Description
                      - Head Cook Job Description
                      - Nutrition Site Manager Job Description
                      - Kitchen Aide Job Description 
                    - Sample Contract Language for RDNs  — Examples of deliverables that can be included in RDN contracts or requests for proposals
                    - 2022 FDA Food Code  — Downloadable full document of the 2022 Food Code
                    - Training Strategies for Senior Nutrition Programs  — Business considerations

##   

##   Presentations

                    - Recruiting for Business Outcomes — SCORE webinar that discusses framing the recruiting conversation, developing an employer brand, what you need before you start hiring, best practices for recruiting, and retention
                    - Prevent Workplace Injuries and Lower Costs — SCORE webinar that discussed hazard identification, evaluation, prioritization, and control, along with a brief review of selected OSHA regulations applicable to small businesses
                    - Key Fundamentals to Save You Time, Energy, and Budget Money — SCORE webinar that provides principles and best practices that you can apply to save time, energy, and budget money
                    - Great Teams — SCORE webinar to learn about the five things great teams do from project start to end
                    - 5 Tips for Hiring Great Staff — SCORE webinar to help you avoid common pitfalls and make hiring efficient and effective
                    - Strengthen Your Staffing (YouTube)  — A panel discussion with creative tips for recruiting and retaining staff and volunteers

## Videos & Modules

                    - Food Safety on the Go  — Food safety training program developed by UMD for staff, volunteers,  and clients of home-delivered meal programs
                    - Nutrition and the Science of Aging Series                       - Part One: Changing Nutrition Needs
                      - Part Two: Key Nutrients in Aging 
                    - First Responder Training  — Free modules from SAMHSA Disaster Technical Assistance Center to improve understanding of behavioral health effects of disasters and emergency response
                    - ServSafe® Videos 1-6  — Food safety video series from the National Restaurant Association
                    - Emergency Preparedness and Response  — Collection of trainings to help you prepare for and respond to emergencies

##  Resources

                    - Business Safety and Security — SCORE podcast that covers strategies to keep your staff and customers safe in cases of workplace violence, as well as planning for situations like fires, floods, and other emergencies
                    - Employee Health and Personal Hygiene Handbook — A training and practice resource that can help prevent food service employees from spreading viruses and bacteria to food
                    - Food Protection Educational Materials — Employee training materials that underscore the importance of good food safety practices
                    - Organizational Sustainability Mini-Assessment  — Raffa tool to help think through the sustainability of an organization, including succession planning
                    - Creative Approaches to the Nonprofit Workforce Shortage Crisis Resources  — Brief articles highlighting creative approaches taken by nonprofit organizations from the National Council of Nonprofits
                    - Employer Resources  — Indeed resources, including tips and templates, for hiring new employees
                    - How Millennials Want to Work and Live  — Gallup report on attracting and retaining millennial workers
                    - How to Report a Foodborne Illness  — CDC information on reporting suspected cases of foodborne illness
                    - Keeping Hands Clean  — CDC tips and information on handwashing to protect yourself and others from getting sick
                    - ServSafe® Training  — Food Handler and Manager Training and Certification

## Related Topics

                    - No Wrong Door
                    - Instructional Campus on Aging Nutrition (ican!)
                    - Nutrition Education

*Last modified on 01/10/2024*

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ACL funds the Nutrition and Aging Resource Center to build the capacity of senior nutrition programs funded by the Older Americans Act to provide high-quality, person-centered services and enhance program sustainability and resiliency.

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An official website of the Administration for Community Living, an operating division of the U.S. Department of Health and Human Services.