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# Policies and Procedures

Policies and procedures ensure nutrition programs function with structure, consistency, and accountability in every area of operations, from food safety and sanitation to managing personnel and volunteers. Resources on this page are not requirements or guidance provided by the Administration for Community Living or its Nutrition and Aging Resource Center. Reference and adapt these materials as you build manuals or individual policies for your program.

## Policy and Procedure Templates

                    - Customizable Word documents with sample language on various policy topics:                       - Cleaning and Sanitation
                      - Emergencies
                      - Food and Supplies
                      - Food Storage and Handling
                      - Grab and Go Meals
                      - Meal Delivery and Transport
                      - Meals and Meal Service
                      - Physical Facility
                      - Program and Personnel Management 
                    - Story/Photo/Video Release Form  — Sample language to secure permission to use someone's words/likeness in materials

## Monitoring Templates

                    - SUA Nutrition Education Monitoring Template  — Template for evaluating whether nutrition education activities meet OAA requirements
                    - Title III-C Monitoring Tools — Customizable Word documents from the South Carolina Department of Aging                         - AAA Monitoring Tool
                      - Provider Monitoring Tool
                      - Site Monitoring Tool 
                    - Conducting Home-delivered Meal Test Trays — GWAAR template for assessing quality and temperature upon delivery
                    - SUA Senior Nutrition Program Monitoring Template — Template for evaluating whether programs meet administrative, nutrition, and food safety requirements.
                    - Local Congregate Meal Site Monitoring Tool — Modifiable template local nutrition providers can use to monitor congregate meal sites
                    - Local Home-delivered Meal Monitoring Tool — Modifiable template local nutrition providers can use to monitor home-delivered meal nutrition sites
                    - Production Kitchen Monitoring Tool — Customizable food safety and sanitation monitoring or self-inspection form

## Guides

                    - Conflict Resolution Tips  — Strategies for addressing and resolving conflict
                    - How-to's from the University of Kansas Community Tool Box:                       - Developing Personnel Policies
                      - Modifying Policies to Enhance the Quality of Services 

##  Examples

                    - Voluntary Contributions Policies:                       - Idaho Voluntary Contributions Policy
                      - Iowa Voluntary Contributions Policy
                      - New Jersey Voluntary Contributions Policy 

## Presentations

                    - State Agency Policies That Work for Providers and Participants (Part 1)  — SUA strategies for applying flexibilities in the OAA in policy development 
                    - State Agency Policies That Work for Providers and Participants (Part 2)  — Strategies for applying flexibilities in the OAA in policy development

## Related Topics

                    - Staffing and Training
                    - Business Skills

*Last modified on 01/16/2024*

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ACL funds the Nutrition and Aging Resource Center to build the capacity of senior nutrition programs funded by the Older Americans Act to provide high-quality, person-centered services and enhance program sustainability and resiliency.

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An official website of the Administration for Community Living, an operating division of the U.S. Department of Health and Human Services.