# @A318/A319/A320/A321 SERVICE BULLETIN REVISION TRANSMITTAL SHEET AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Tel : (33) 5 61 93 33 33 Telex : AIRBU 530526F Fax : (33) 5 61 93 42 51 ATA SYSTEM: 34 

### TITLE: NAVIGATION - GENERAL - REPLACE 2 THALES PITOT PROBES PN C16195BA BY 2 GOODRICH PITOT PROBES PN 0851HL MODIFICATION No.: 150799P11779 This page transmits Revision No.01 of Service Bulletin No.A320-34-1456 ADDITIONAL WORK **CONF ALL No additional work is required by this revision for aircraft modified by any previous issue. REASON Revision No. 01 issued to add aircraft MSN 2445 for operator ANZ. CHANGES SUMMARY GENERAL EVALUATION GENERAL EVALUATION TABLE UPDATED R EFFECTIVITY OPERATOR LIST UPDATED R CONCURRENT REQUIREMENTS CONCURRENT REQUIREMENTS UPDATED R CONCURRENT REQUIREMENTS ADDED N PLANNING INFORMATION EFFECTIVITY EFFECTIVITY RELATED INFORMATION UPDATED R Configuration definition CONF 001 CONFIGURATION DEFINITION UPDATED R CONCURRENT REQUIREMENTS CONCURRENT SB LIST UPDATED R CONCURRENT SB LIST ADDED N COMPLIANCE Classification CLASSIFICATION UPDATED R APPROVAL APPROVAL UPDATED R REFERENCES REFERENCED DOCUMENTATION UPDATED R FILLING INSTRUCTIONS This Service Bulletin has been generated electronically and is reissued as a complete document. Replace the complete document.

DATE: Dec 02/09 SERVICE BULLETIN No.: A320-34-1456 REVISION No.: 01 - May 15/12 Page: 1 5

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# @A318/A319/A320/A321 SERVICE BULLETIN REVISION TRANSMITTAL SHEET Put this Revision Transmittal Sheet in front of the Service Bulletin. HISTORY OF PREVIOUS REVISIONS No previous revision REVISION SEQUENCE ORIGINAL: Dec 02/09 REVISION No. : 01 - May 15/12

DATE: Dec 02/09 SERVICE BULLETIN No.: A320-34-1456 REVISION No.: 01 - May 15/12 Page: 2 5

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# @A318/A319/A320/A321 SERVICE BULLETIN SUMMARY AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Tel : (33) 5 61 93 33 33 Telex : AIRBU 530526F Fax : (33) 5 61 93 42 51 This summary is for information only and is not approved for modification of the aircraft. ATA SYSTEM: 34 

### TITLE: NAVIGATION - GENERAL - REPLACE 2 THALES PITOT PROBES PN C16195BA BY 2 GOODRICH PITOT PROBES PN 0851HL **CONF ALL MODIFICATIONS MODIFICATION CLASSIFICATION MAJOR None MINOR 150799P11779 NOTE: As per EASA IR 21, a minor change is one that has no appreciable effect on the mass, balance, structural strength, reliability, operational characteristics affecting the airworthiness of the product. All other changes are major changes. REASON/DESCRIPTION/OPERATIONAL CONSEQUENCES This Service Bulletin is issued further to an operator’s request. This Service Bulletin replaces the two THALES pitot probes 9DA1 and 9DA3 by two GOODRICH pitot probes, on the Captain and Standby side. On the F/O side, the THALES pitot probe PN C16195BA remains installed. Accomplishment of this Service Bulletin will satisfy the operator’s request. GENERAL EVALUATION EVALUATION TABLE COMPLIANCE OPTIONAL (1) CANCELS INSPECTION SB NO POTENTIAL AD NO A/C OPERATION AFFECTED NO RELIABILITY AFFECTED NO PAX COMFORT AFFECTED NO COST SAVING NO ETOPS AFFECTED NO STRUCTURAL LIFE EXTN NO VENDOR SB INVOLVED NO NOTE (1): Service Bulletin for convenience or option.

DATE: Dec 02/09 SERVICE BULLETIN No.: A320-34-1456 REVISION No.: 01 - May 15/12 Page: 1 5

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# @A318/A319/A320/A321 SERVICE BULLETIN SUMMARY MATERIAL PRICE INFORMATION MATERIAL PRICE INFORMATION TABLE MATERIAL SET QTY PER A/C PRICE PER A/C (USD) MAIN PARTS Equipment BFEA01 1 See SB Pitot Probes EFFECTIVITY This Service Bulletin is applicable to this (these) operator(s) :

AFR ANZ SBI UDC NOTE: This Service Bulletin is written for the operators listed above. The modification in this Service Bulletin can be done by other operators. If other operators want to do this modification, use the RFC/RMO procedure and write to : AIRBUS CUSTOMER SERVICES DIRECTORATE SC Department 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE CONCURRENT REQUIREMENTS For MSN 0044 0061 0063 0102 0115 0144-0145 0155 0186-0187 0214 0227 0235-0237 0239 0270 0278 0285-0287 0337 0352 0377 0491 0498 0509 0521 0529 0544 0598 0600 0608 0618 0625 0637 0777 0796 0938 0985 0998 1000 1020 1025 1036 1133 1151 1169 1176 1190 1201 1216 1267 1271 1299 1344 1404 1415 1444 1449 1471 1476 1502 1505 1524 1616 1622 1640 1645 1658 1677 1691 1699 1733 1859 1873 1879 1885 1894 1900 1924 1938 1949 2035 2059 2071 2081 2100 2109 2140 2213 2228 2279 2317 2344 2350 2456 2582 2601 2686 2705 2716 2721 2750 Accomplishment of this Service Bulletin requires the prior or simultaneously accomplishment of the following Service Bulletin(s) : Service Bulletin No. A320-34-1354 For MSN 2918 2938 2951 2961 2967 2972 3008-3009 3051 3065 3098 3372 3399 3401 3419-3420 3441 3470 3777 3795 3814 3825 3859 3884 3930 4063 4084 4105 4137 4139 Accomplishment of this Service Bulletin requires the prior or simultaneously accomplishment of the following Service Bulletin(s) : Service Bulletin No. None For MSN 2445 Accomplishment of this Service Bulletin requires the prior or simultaneously accomplishment of the following Service Bulletin(s) : Service Bulletin No. A320-34-1362

DATE: Dec 02/09 SERVICE BULLETIN No.: A320-34-1456 REVISION No.: 01 - May 15/12 Page: 2 5

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# @A318/A319/A320/A321 SERVICE BULLETIN SUMMARY REFERENCES / REPERCUSSIONS TFU None OEB None AOT None SIL None LINE MAINTENANCE AFFECTED No LIFE LIMIT None OTHER None NATURE OF THE WORK AIRCRAFT NO EQUIPMENT YES HARD YES SOFT NO OBRM NO MANPOWER Task 341456-831-801-001: Modification TOTAL MANHOURS 2.50 ELAPSED TIME (HOURS) 2.50 APPENDICES None

DATE: Dec 02/09 SERVICE BULLETIN No.: A320-34-1456 REVISION No.: 01 - May 15/12 Page: 3 5

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# @A318/A319/A320/A321 SERVICE BULLETIN SUMMARY

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# @A318/A319/A320/A321 SERVICE BULLETIN

AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Tel : (33) 5 61 93 33 33 Telex : AIRBU 530526F Fax : (33) 5 61 93 42 51 ATA SYSTEM: 34 

### TITLE: NAVIGATION - GENERAL - REPLACE 2 THALES PITOT PROBES PN C16195BA BY 2 GOODRICH PITOT PROBES PN 0851HL MODIFICATION No.: 150799P11779 This document contains AIRBUS PROPRIETARY INFORMATION and shall at all times remain the property of AIRBUS; no intellectual property right or licence is granted by AIRBUS in connection with any information contained in it. It is delivered on the express condition that said document and the information contained in it shall be treated as confidential, shall not be used for any purpose other than that for which it is hereby delivered. It shall not be disclosed in whole or in part to third parties and shall not be duplicated in any manner (except for the purposes of performing the tasks described hereunder and provided that any recipient of such document shall comply with the conditions herein), without AIRBUS prior written consent. 1. PLANNING INFORMATION **CONF ALL A. EFFECTIVITY (1) Models 318-111 319-111 319-113 319-115 320-211 320-212 320-214 320-232 321-111 321-211 321-212 (2) Effectivity by MSN 0044 0061 0063 0102 0115 0144-0145 0155 0186-0187 0214 0227 0235-0237 0239 0270 0278 0285-0287 0337 0352 0377 0491 0498 0509 0521 0529 0544 0598 0600 0608 0618 0625 0637 0777 0796 0938 0985 0998 1000 1020 1025 1036 1133 1151 1169 1176 1190 1201 1216 1267 1271 1299 1344 1404 1415 1444 1449 1471 1476 1502 1505 1524 1616 1622 1640 1645 1658 1677 1691 1699 1733 1859 1873 1879 1885 1894 1900 1924 1938 1949 2035 2059 2071 2081 2100 2109 2140 2213 2228 2279 2317 2344 2350 2445 2456 2582 2601 2686 2705 2716 2721 2750 2918 2938 2951 2961 2967 2972 3008-3009 3051 3065 3098 3372 3399 3401 3419-3420 3441 3470 3777 3795 3814 3825 3859 3884 3930 4063 4084 4105 4137 4139 (3) Effectivity by Operator The Operator/MSN relationship is provided for information only and is correct at the time of issue in accordance with the information available to AIRBUS. Any future changes resulting from transfer of an aircraft from one operator to another will not be reflected in this list unless the Service Bulletin is revised for another reason. DATE: Dec 02/09 SERVICE BULLETIN No.: A320-34-1456 REVISION No.: 01 - May 15/12 Page: 1 5

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# @A318/A319/A320/A321 SERVICE BULLETIN

OPERATOR MSN AFR 0044 0061 0063 0102 0115 0144 0145 0155 0186 0187 0214 0227 0236 0237 0239 0270 0278 0285 0286 0287 0337 0352 0377 0491 0498 0509 0521 0529 0544 0598 0600 0608 0618 0625 0637 0777 0796 0938 0985 0998 1000 1020 1025 1036 1133 1151 1169 1176 1190 1201 1216 1267 1271 1299 1344 1404 1415 1444 1449 1471 1476 1502 1505 1524 1616 1622 1640 1645 1658 1677 1691 1699 1733 1859 1873 1879 1885 1894 1900 1924 1938 1949 2035 2059 2071 2081 2100 2109 2140 2213 2228 2317 2344 2350 2456 2582 2601 2686 2705 2716 2721 2750 2918 2938 2951 2961 2967 2972 3008 3009 3051 3065 3098 3372 3399 3401 3419 3420 3441 3470 3777 3795 3814 3825 3859 3884 3930 4063 4084 4105 4137 4139 ANZ 2445 SBI 2279 UDC 0235 (4) Configuration by MSN MSN CONFIGURATION 0044 0061 0063 0102 0115 0144 0145 0155 0186 0187 0214 0227 0235 0236 0237 0239 0270 0278 0285 0286 0287 0337 0352 0377 0491 0498 0509 0521 0529 0544 0598 0600 0608 0618 0625 0637 0777 0796 0938 0985 0998 1000 1020 1025 1036 1133 1151 1169 1176 1190 1201 1216 1267 1271 1299 1344 1404 1415 1444 1449 1471 1476 1502 1505 1524 1616 1622 1640 1645 1658 1677 1691 1699 1733 1859 1873 1879 1885 1894 1900 1924 1938 1949 2035 2059 2071 2081 2100 2109 2140 2213 2228 2279 2317 2344 2350 2445 2456 2582 2601 2686 2705 2716 2721 2750 2918 2938 2951 2961 2967 2972 3008 3009 3051 3065 3098 3372 3399 3401 3419 3420 3441 3470 3777 3795 3814 3825 3859 3884 3930 4063 4084 4105 4137 4139 001

(5) Configuration definition **CONF 001 Config. 001 is valid for all the aircraft given in the effectivity of this Service Bulletin as a standard configuration. (6) Material Effectivity MATERIAL QTY PER A/C SEE NOTES Equipment BFEA01 1 B. CONCURRENT REQUIREMENTS For MSN 0044 0061 0063 0102 0115 0144-0145 0155 0186-0187 0214 0227 0235-0237 0239 0270 0278 0285-0287 0337 0352 0377 0491 0498 0509 0521 0529 0544 0598 0600 0608 0618 0625 0637 0777 0796 0938 0985 0998 1000 1020 1025 1036 1133 1151 1169 1176 1190 1201 1216 1267 1271 1299 1344 1404 1415 1444 1449 1471 1476 1502 1505 1524 1616 1622 1640 1645 1658 1677 1691 1699 1733 1859 1873 1879 1885 1894 1900 1924 1938 1949 2035 2059 2071 2081 2100 2109 2140 2213 2228 2279 2317 2344 2350
DATE: Dec 02/09 SERVICE BULLETIN No.: A320-34-1456 REVISION No.: 01 - May 15/12 Page: 2 5

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# @A318/A319/A320/A321 SERVICE BULLETIN

2456 2582 2601 2686 2705 2716 2721 2750 Accomplishment of this Service Bulletin requires the prior or simultaneously accomplishment of the following Service Bulletin(s) : Service Bulletin No. A320-34-1354 For MSN 2918 2938 2951 2961 2967 2972 3008-3009 3051 3065 3098 3372 3399 3401 3419-3420 3441 3470 3777 3795 3814 3825 3859 3884 3930 4063 4084 4105 4137 4139 Accomplishment of this Service Bulletin requires the prior or simultaneously accomplishment of the following Service Bulletin(s) : Service Bulletin No. None For MSN 2445 Accomplishment of this Service Bulletin requires the prior or simultaneously accomplishment of the following Service Bulletin(s) : Service Bulletin No. A320-34-1362 C. REASON (1) History This Service Bulletin is issued further to an operator’s request. (2) Objective/Action This Service Bulletin replaces the two THALES pitot probes 9DA1 and 9DA3 by two GOODRICH pitot probes, on the Captain and Standby side. On the F/O side, the THALES pitot probe PN C16195BA remains installed. (3) Advantages Accomplishment of this Service Bulletin will satisfy the operator’s request. (4) Operational/Maintenance Consequences None D. DESCRIPTION To accomplish this Service Bulletin it is necessary to : Task 341456-831-801-001: Modification (1) Replace the two pitot probes 9DA1 and 9DA3

DATE: Dec 02/09 SERVICE BULLETIN No.: A320-34-1456 REVISION No.: 01 - May 15/12 Page: 3 5

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# @A318/A319/A320/A321 SERVICE BULLETIN

E. COMPLIANCE (1) Classification OPTIONAL: Service Bulletin for convenience or option. (2) Accomplishment Timescale In accordance with operators’ maintenance schedule. F. APPROVAL The technical content of this document is approved under the authority of Design Organization Approval No. EASA.21J.031

. If an aircraft listed in the effectivity has a modification or repair embodied that is not of AIRBUS origin, and which affects the content of this Service Bulletin, the operator is responsible for obtaining approval by its airworthiness authority for any adaptation necessary before incorporation of the Service Bulletin. G. MANPOWER The manpower estimates given in this Service Bulletin are based on the direct labor cost to do the work. These estimates assume that the work will be done by experienced personnel, and may need to be revised upwards to suit operator’s circumstances. The estimates do not include the time to prepare, plan or inspect the work. Manufacture and procurement of parts and tools, drying times for paints, sealants, etc., and general administration work are also not included. Task 341456-831-801-001: Modification Get Access 0.50 On Aircraft Replace the two pitot probes 9DA1 and 9DA3 1.00 Tests 0.50 Close-Up 0.50 TOTAL MANHOURS 2.50 ELAPSED TIME (HOURS) 2.50 H. WEIGHT AND BALANCE Not Changed I. ELECTRICAL LOAD DATA Not Changed J. REFERENCES

Aircraft Maintenance Manual (AMM) 12-34-24 34-11-15 ATA Common Support Data Dictionary (CSDD), Chapter 2 Elec. Std. Practices Manual (ESPM) 20-55-00

DATE: Dec 02/09 SERVICE BULLETIN No.: A320-34-1456 REVISION No.: 01 - May 15/12 Page: 4 5

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# @A318/A319/A320/A321 SERVICE BULLETIN
Service Bulletin (SB) A320-34-1354 A320-34-1362 K. PUBLICATION AFFECTED

Aircraft Wiring List (AWL) Illustrated Parts Catalog (IPC) 34-11-01 34-11-15 L. INTERCHANGEABILITY/MIXABILITY DESCRIPTION OLD PART N ̊ NEW PART N ̊ INT MIXABILITY SEE NOTES Probe-Pitot C16195BA 0851HL 03 NO (1) NOTE: For definitions of interchangeability codes in column INT., refer to ATA Common Support Data Dictionary (CSDD), Chapter 2. NOTE: Only the mixability configuration(s) and condition(s) stated in this Service Bulletin are approved. NOTE (1): One way interchangeable by set, the two GOODRICH pitot probes must be installed simultaneously. M. SPARES Probe-Pitot C16195BA

DATE: Dec 02/09 SERVICE BULLETIN No.: A320-34-1456 REVISION No.: 01 - May 15/12 Page: 5 5

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# @A318/A319/A320/A321 SERVICE BULLETIN

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# @A318/A319/A320/A321 SERVICE BULLETIN

2. MATERIAL INFORMATION **CONF ALL A. MATERIAL - PRICE AND AVAILABILITY (1) Procurement Addresses Equipment BFEA01 Vendor parts are to be purchased from : ROSEMOUNT AEROSPACE INC DBA GOODRICH SENSOR SYSTEMS DIV. GOODRICH SENSOR SYSTEMS 14300 JUDICIAL ROAD MN 55306-4898 BURNSVILLE USA (2) Price and Availability Sales terms must be agreed between the Customer and AIRBUS in accordance with the RFC (or RFC/RMO) procedure. B. INDUSTRY SUPPORT INFORMATION Refer to the paragraph 2.A(2): ’Price and Availability’. C. LIST OF COMPONENTS No Kit D. LIST OF MATERIALS - OPERATOR SUPPLIED (1) Consumable Materials None (2) Components None (3) Equipment Equipment BFEA01 ITEM NEW PART N ̊ QTY (UM) KEYWORD ITEM OLD PART N ̊ INT SEE NOTES 0851HL 2 PROBE C16195BA 03 NOTE: For definitions of interchangeability codes in column INT., refer to ATA Common Support Data Dictionary (CSDD), Chapter 2. E. PARTS TO BE RE-IDENTIFIED BY OPERATOR None

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# @A318/A319/A320/A321 SERVICE BULLETIN

F. TOOLING None

DATE: Dec 02/09 SERVICE BULLETIN No.: A320-34-1456 REVISION No.: 01 - May 15/12 Page: 8 5

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# @A318/A319/A320/A321 SERVICE BULLETIN

3. ACCOMPLISHMENT INSTRUCTIONS Task 341456-831-801-001 - Modification WARNING: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS INCLUDED IN THE REFERENCED PROCEDURES. CAUTION: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY AND MECHANICALLY SERVICEABLE). WHEN YOU DO MAINTENANCE WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING, COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO THIS: - PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC., AS NECESSARY ON WIRING AND COMPONENTS. - REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND OTHER CONTAMINATION. THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION. IF THERE IS CONTAMINATION, REFER TO ESPM 20-55-00. Task Associated Data Zone 125 Modified FIN 9DA1 9DA3 Access Door 812 Manpower TOTAL MANHOURS 2.50 ELAPSED TIME (HOURS) 2.50 A. GENERAL (1) Subtask 341456-839-001-001 - Administrative Manpower Resources Skills NON SPECIFIC (a) Write in the applicable aircraft records that you have done all the work given in this Service Bulletin.

DATE: Dec 02/09 SERVICE BULLETIN No.: A320-34-1456 REVISION No.: 01 - May 15/12 Page: 9 5

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# @A318/A319/A320/A321 SERVICE BULLETIN

B. PREPARATION (1) Subtask 341456-941-001-001 - External preparation Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 12-34-24-869-002 (a) Make sure that the aircraft is electrically grounded (Refer to AMM Task 12-34-24-869-002). (2) Subtask 341456-941-003-001 - Preparation Procedure Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 34-11-15-000-001 (a) Do the preparation procedure as specified in the removal of the pitot probe (9DA1, 9DA3) (Refer to AMM Task 34-11-15-000-001). C. PROCEDURE (1) Subtask 341456-960-001-001 - Replace the two pitot probes 9DA1 and 9DA3 Work Zones and Access Panels Zone Access/Work location 125 Access Door 812 Manpower Resources Manhours 1.00 Minimum number of person 1 Subtask elapsed time 1.00 Skills ELECTRICAL Material necessary to do the job Equipment BFEA01 ITEM NEW PART N ̊ QTY (UM) KEYWORD SEE NOTES 0851HL 2 PROBE References Aircraft Maintenance Manual (AMM) Task 34-11-15-000-001 Task 34-11-15-400-001

DATE: Dec 02/09 SERVICE BULLETIN No.: A320-34-1456 REVISION No.: 01 - May 15/12 Page: 10 5

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# @A318/A319/A320/A321 SERVICE BULLETIN (a) Remove : (Refer to AMM Task 34-11-15-000-001) FIN 9DA1 1 Probe-Pitot C16195BA FIN 9DA3 1 Probe-Pitot C16195BA (b) Install : (Refer to AMM Task 34-11-15-400-001) FIN 9DA1 1 Probe-Pitot 0851HL FIN 9DA3 1 Probe-Pitot 0851HL D. TEST (1) Subtask 341456-700-001-001 - Test Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 34-11-15-400-001 (a) Do the test after the installation of the pitot probe (9DA1, 9DA3) (Refer to AMM Task 34-11-15-400-001). E. CLOSE-UP (1) Subtask 341456-942-002-001 - Close-up Procedure Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 34-11-15-400-001 (a) Make sure that the work areas are clean and clear of tools and other items of equipment (b) Do the close-up procedure as specified in the installation of the pitot probe (9DA1, 9DA3) (Refer to AMM Task 34-11-15-400-001). (c) Restore the systems and the aircraft to normal operating condition.

DATE: Dec 02/09 SERVICE BULLETIN No.: A320-34-1456 REVISION No.: 01 - May 15/12 Page: 11 5

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# @A318/A319/A320/A321 SERVICE BULLETIN REPORTING SHEET 

### TITLE: NAVIGATION - GENERAL - REPLACE 2 THALES PITOT PROBES PN C16195BA BY 2 GOODRICH PITOT PROBES PN 0851HL MODIFICATION No.: 150799P11779 Please complete the appropriate item (A or B): A - SB WILL BE embodied YES/NO (if NO please comment) If YES, aircraft concerned (as per SB effectivity by default) and planned dates (month/year) of embodiment:

B - SB HAS BEEN embodied on aircraft: Operator comments:

From Airline: Name/Title: Signature: Date: If operational documentation is affected (see Paragraph 1.K of this SB): If information is needed prior to next normal revision or prior to SB embodiment, please indicate required service(s): Either: Modification Operational Impact (MOI), if available YES/NO Or : Intermediate revision YES/NO Important Information: This SB will only be incorporated in your maintenance and operational documentation if this sheet is returned to Airbus and signed by a duly authorised representative. With the next feasible revision, this will result in - Updating of maintenance documentation to show pre and post SB data. - Updating of maintenance and operational documentation to show post SB data after embodiment. If this SB requires previous or simultaneous accomplishment of other SBs, Airbus shall automatically include them in the manual revisions. Refer to SIL 00-037 for detailed information. Please return this completed sheet to: AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Attn: SDC32 Technical Data and Documentation Services FAX: (+33) 5 61 93 28 06 e-mail: sb.reporting@airbus.com or via your Resident Customer Support Office. Alternatively, SB lists via letters or fax are also accepted.

DATE: Dec 02/09 SERVICE BULLETIN No.: A320-34-1456 REVISION No.: 01 - May 15/12 Page: 1 5

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# @A318/A319/A320/A321 SERVICE BULLETIN QUALITY PERCEPTION FORM Use this form to tell us what is your perception of the quality of this Service Bulletin. The reported data that you provide us will be used to analyse areas of difficulties and to take corrective action to further improve the quality of our Service Bulletins. We thank you for the time you have taken in completing this form. (Please rate on a scale of 1 to 4, with 4 being the highest score) - Quality rating of this SB 4321 - Quality rating of the Accomplishment Instructions 4321 - Quality rating of the Illustrations 4321 - Is this SB easy to understand ? Y/N If you have had difficulties in the accomplishment of this SB please quote below the area(s) and give a short description of the issue. Planning Material Instructions X Effectivity X Kit content X Preparation X Reason X List of Materials Operator Supplied X Mod/Inspection X Manpower X Industry support X Test X References X Re-identification X Close-Up X Publication X Tooling X Illustrations Comments:

Operator: Date: Name/Title: Please return this form to: AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Attn : SEM4 Service Bulletins Management FAX : (33) 5 61 93 42 51 Or via your Resident Customer Support Office.

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