Family As s i sta n ce Plan



# Harris Aircraft Services , Inc . 

# Family Ass istance Plan

Versi on 1 . 0 D ate Publi shed : M ay 1, 2014 Page 1Family Assista n ce Pl an

Acci d e n t Plan 

## Introduct i on Refere nce : 49 U.S.C S e cti o n 41113 This sect i on of the Harris Ai rcraft Se rv i ces, Inc. Family Ass ist a nce Plan (FAP) is d ed icat e d to s pec i f i cally address i ng a n a i rc raft acci de nt . The Di recto r of S afety is re spo n s ib le for exe c u ti n g the Accident Plan . The Director of Safety may de s i g nat e a s ur ro g ate to carry out the e l em ents of the Accident Plan. 

## Elements of t he Acc i dent Plan R eference : 49 U.S.C Sect ion 41113(b) H a rris Ai rcraft Services , Inc . is respon s i ble to work and coordinate rescue and recove ry activities with any org a nization des i gnated to assist the acciden t . The fo llow i ng items will be carried out aft e r a fatal acci dent . (Note : a fatality of ground pers o nnel or a fatality caused by an aircraft not n ecessa rily a pas s enger is i nclude d i n this list) 1 . The Direct or of Safe ty w i ll post a toll - f ree number on the Harris A i rc raft S e rv i ce s , Inc . web site for relat i ves and interested parties to call for i nfo rm at ion re l at ed to the a cc iden t 2 . The Direct or of Safety has a roster of ass o ci ates to assist in han d l i n g p h one calls. This list of name s and respons i b i l i t ies is on form 912. 3. Passe n g e r ( reven u e and nonreve nue ) names are not to be given to the press or po st e d o n any public we b s ite until not i f i cati on of rel atives are complete. The D i re cto r of Safe ty will prepare a list of pa s sen g er fata li ti e s and then pro ce ed to co n t act fam i ly membe rs on ce the pa sse ng er fatality is confirm ed . Harris Aircraft S e rvices, Inc. will in for m family member inquiry as to whethe r or not a pas s e nge r name was on the pre limin a ry m anifest . a. Pas se nger co n f ir mati o n proce ss b eg ins with the p a sse ng er manifest. Then co n firmat i on of the fatality by the local official . There must be two s o u rces of i nformation con f irming the p ass eng e r was onbo a rd a nd that p as s e n ge r is a fatality . b. Once pas se n g e r names have been ve r i fie d and a family m e m be r has been contacted by the company Family Assist person will be po st ed on the company we b s i te

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## Date Publi shed: May 1. 20 14 Page 2F a mily Assista nce Plan 4. The D i re ct or of Safety will coordinate with the loca l officials as to the di spos it io n of p as s engers a nd th e ir pe rs o n al effects. This in fo rmati on will be made available to family members of victim s . (Note : P e rsona l items w ill be ret u rn e d to p a s s enge rs unless the artifact is needed for acc ide nt i nve st igati o n.) 5. The Direct o r of Safety will maintain cont ro l of unclaimed p o sses s io n s for 18 mon t hs. At the e n d of the 18 month perio d the Dire ctor of Safety will coordinate with the FAA and NTSBofficials as to the d ispo sit ion of the items . 6. The Di recto r of Safe ty w i ll coordinate efforts to assist the family of a pa s senge r in trave ling to the locat ion of the acc ide n t and p rov i de hotel accom m odat i o ns . 7. If dama ge is made to a structure the On - Site Coordinator will: a. P rov i de w r i tten notice to the owner to co nt act the insurer of the structure and not to rely on u noff i c i a l i nformat i o n . b. P rov id e photog ra phic eviden ce of the property and damage. 

## Pu bl i c Hea ri ng In the case of an acc iden t in which the Nation a l Tra n s port at io n S af e ty Board cond u cts a p u blic h ea rin g or compara ble pro ceed ing at a l ocat ion gre ater than 80 miles from the acc iden t , Harris A irc raft Serv i ces , I nc. will ensure that the proceed ing is made available simultan e o us ly by e lect ron i c m ea ns at a l o cat io n open to the public at both the origin city and the destination city of the a ir ca r r i ers flight if that city is locate d in the United States 

## Mon u ment If a monu m ent is to be const ructed regarding the a cci d ent each (immediate) family me m b e r of a p assenger w i ll be consulted about co nstr u ction by the air carrier of any monument to the p assenge rs, including a ny i nscri pti on on the mon u ment. 

## Eme rgen cy Response Pla n The following E mergency Res p o n se Plan is inco rporat e d into and is an in te gral part of the Family Assistance Plan.

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### 1 . 0 Date Pub l i sh ed: May 1, 2014 Page 3Family Assista n ce P l a n 

### 1/ you 

### witness an accident immediately call 911 If yo u a re t ol d there 

### has been an ACCIDEN Tor an aircraft is OVERDUE , immediately con t a ct:

• Scott Ha r ris • Mark Hackett If un a b le to reach Scott Harris or Mark H ac ke tt an d there is an ACCIDENT or an aircraft is OVERDUE :

• Sitka Flight Se rvice St at i o n :



### -- - - - - - ---- - --- - -- - - - - - --------- Tell them w h ic h a i rcraft ( N200S J , N38 KC, N60TF , and N 6590E) , l ast k nown lo cat i on of the a ircraft and/or the route you ex pected the airc raft to fly and all other pertinent in fo rm ati o n.

ABSOLUTEL Y 

### no comments 

### to the press or publ i c. All Inq ui res wi ll be forwarded to Scott Harris or Mark Ha cke tt .



### Vers i on 1 .0 Date Published: May 

### 1, 2014 Page 4