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Mission Support HomeOur OrganizationAssistant Commandant for Human Resources (CG-1)Pay and Personnel Center (PPC)Retiree and Annuitant ServicesThe Retirees Newsletter Archives

# USCG Pay & Personnel Center             

Direct Access User GuidesRetiree Self-ServiceE-Gov Travel System (ETS)****

**Please click the down-arrows to see more choices.**

                            - PPC Home
                            - Retiree & Annuitant Services (RAS)                                - RAS Branch Page
                              - Retiree Services Program (CG-1335)
                              - Retirement Package
                              - Account Changes, Directory Assistance & FAQs
                              - Direct-Access Self-Service
                              - Blended Retirement System (BRS)
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                              - Retirement Processing
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                            - Customer Care (CCB)                                - Call Center Branch Page
                              - Frequently Asked Questions
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                            - Legal Services

**MAILING ADDRESS:**Commanding Officer (RAS)U.S. Coast Guard Pay & Personnel Center444 S. E. Quincy St.Topeka, KS 66683-3591

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**TELEPHONE**(866) 772-8724

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**EMAIL**PPC-DG-customercare@uscg.mil 

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**SELF-SERVICE**

** Direct Access Self-Service**

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**WEB CONTENT MANAGER**

Report broken links  or other website issues here

## **Retirees/Annuitants**

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Please submit all customer inquiries via e-mail to PPC-DG-CustomerCare@uscg.mil. This is the recommended action because phone calls (including voicemail messages) are manually entered into the PPC ticket tracking system which may cause delays in service. If e-mail is not available to you, please feel free to call (866) 772-8724; telephone support is provided 0730 to 1600 (Central Time), Monday through Friday. PPC is closed on Federal holidays.

If you are reporting the death of a USCG, NOAA or USPHS Retiree or Annuitant, please call us on one of the phone lines above.

Be sure to visit **our branch news page** for retiree-related news updates.

Subscribers will be notified when new issues of the Coast Guard/PHS/NOAA Retirees' Newsletter are posted and sent interim news updates on benefits information.

The most convenient way to view your Retiree/Annuitant Payslip and manage your account is through**Direct-Access (DA) Self-Service,** our online account management system. DA Self-Service provides faster service, security, accessibility and reliability to all PPC (RAS) customers worldwide. With DA Self-Service you can:
                              - View, print or save your Pay Slip and IRS Form 1099R.
                              - Start, stop or change allotments.
                              - Change your mailing address, e-mail address and phone number.
                              - Make changes to your direct deposit information.
                              - Update your federal and/or state income tax withholding.
                              - Elect to discontinue receiving Pay Slips and/or the Retiree Newsletter by mail.

Please visit **DA Self-Service information page** for **information for the first time user**, forgotten password assistance and user guides.

**Note:** To access the self service system, you must have received your first retired pay slip.  Because you are a new retiree, there is nothing available to view on the system until the pay has been processed.

Collapse AllExpand All

**Address Changes, Phone Number Changes or E-Mail Address Changes**

 

 

 

Report address, phone number or e-mail address changes in Retired Global Pay Self-Service. Refer to the following user guides for directions:
                                    - **Change your mailing address**
                                    - **Change your e-mail address**
                                    - **Change your contact phone number(s)**

If you cannot access the self-service system you may report changes by telephone, by Fax or in writing.  Our telephone and Fax numbers are:

Toll Free: 1-866-772-8724Fax: 785-339-3770

You may also **Contact PPC (PPC-DG-customercare@uscg.mil) by e-mail** with the change and you will receive an RAS statement to confirm that your request has been processed. When contacting PPC (CC) by e-mail, always include your employee ID number in the body of the message. 

**STATE TAX REMINDER**: As a reminder when moving from one state to another and updating your home mailing address, don't forget to change your state tax withholdings. The retiree must request a change for state tax as an address change does not automatically change or stop the state information that the tax is being paid to.

 

**Allotment Starts, Changes, or Stops**

 

 

 

You can start,stop or change allotments in Retired Global Pay Self-Service (Refer to the **Start, Stop, or Change Allotment User Guide** for directions). If you cannot access the self-service system you may report changes by completing form CG-7221, Retired Allotment Authorization, and mailing it to us at:

Commanding Officer (RAS)U. S. Coast GuardPay & Personnel Center444 SE Quincy StTopeka KS 66683-3591

Toll Free: 1-866-772-8724Fax: 785-339-3770

You may also **Contact PPC (PPC-DG-customercare@uscg.mil) by e-mail **with the change and you will receive an RAS statement to confirm that your request has been processed. When contacting PPC (RAS) by e-mail, always include your employee ID number and e-mail address in the body of the message. When your request is transferred to our automated ticketing system it drops your email address, so please include your email address in your request.

**Direct Deposit Account Changes**

 

 

 

You can change your Direct Deposit account information in Retired Global Pay Self-Service (Refer to the **Change your Direct Deposit information user guide **for directions). If you cannot access the self-service system you may report changes by completing form **CG-2015, Pay Delivery Worksheet**, and mailing it to us at:

Commanding Officer (RAS)U. S. Coast GuardPay & Personnel Center444 SE Quincy StTopeka KS 66683-3591

Toll Free: 1-866-772-8724Fax: 785-339-3770

You may also **Contact PPC (PPC-DG-customercare@uscg.mil) by e-mail** with the change and you will receive an RAS statement to confirm that your request has been processed. When contacting PPC (CC) by e-mail, always include your employee ID number in the body of the message.

**Federal and/or State Income Tax Withholding Changes**      

You can change your federal and state income tax withholding in Retired Global Pay Self-Service (Refer to the **Change your Federal and/or State Income Tax Withholding User Guide** for directions). If you cannot access the self-service system you may report changes by mail or fax.

**If you need to:**

      Start or change the amount of **State Income Tax Withholding**, you must provide us with a monthly dollar amount to be withheld. It has to be in even dollar increments for $10.00 or more. You cannot use standard exemptions (e. g. Married & 2 or Single & 0). Please write us at the address below (or fax to (785) 339-3770) and include the State and the amount you want withheld monthly.

PPC can only withhold income tax for one state at a time, and PPC cannot withhold state income tax for annuitants.

**The table below specifies whether PPC can or cannot withhold taxes for each state or territory listed:**

**STATE TAX REMINDER**: As a reminder when moving from one state to another and updating your home mailing address, don't forget to change your state tax withholdings. The retiree must request a change for state tax as an address change does not automatically change or stop the state information that the tax is being paid to.

(*)**Wisconsin Withholding Tax Rates Unchanged but Tax Rates Reduced**

**Change your Federal Income Tax Withholding Exemptions or Additional Withholding: **You can change your federal and state income tax withholding in Retired Global Pay Self-Service (Refer to the **Change your Federal and/or State Income Tax Withholding User Guide** for directions). If you cannot access the self-service system you may report changes by mail or fax.

**Retirees/Annuitants/FSPA Payees: Please** use Form IRS W-4, Employee's Withholding Allowance Certificate (Adobe Acrobat Format)

**Note**: **Do not**use IRS W-4**P (*Withholding Certificate for Pension or Annuity Payments*).** Direct Access is configured to withhold federal income tax based on the information from the IRS W-4. Beginning on April 1, 2020, if you provide your information on a W-4P form, you will be asked to complete a W-4 instead so that the system will be able to recognize your request

You may make the requests listed above by Fax or in writing. You can mail or fax your completed W-4, or State Tax Withholding form (Reminder: State tax withholding requests must be for dollar increments of $10.00 per month or more), to us. You may Fax your request to 785-339-3770 or mail to:

Commanding Officer (RAS)U. S. Coast GuardPay & Personnel Center444 SE Quincy StTopeka KS 66683-3591

**IRS Form 1099R (reporting taxable income) and/or IRS Form 1095 (health coverage)**

 

 

 

You can download IRS Form 1099, dating back to 2013, and IRS Form 1095 (Affordable Health Care Act, Health Coverage )using Retired Global Pay Self-Service. Refer to the **View, print or save your IRS Form 1099R/1095 User Guide**for directions. 

If you cannot access the system or need an IRS Form 1099 dated prior to 2013, call, fax, or write us at:

 

 

Commanding Officer (RAS)U. S. Coast GuardPay & Personnel Center444 SE Quincy StTopeka KS 66683-3591

Toll Free: 1-866-772-8724Fax: 785-339-3770

You may also **Contact PPC (PPC-DG-customercare@uscg.mil) by e-mail**. 

**Retired/Annuitant Statement Of Monthly Income (RASOMI)/Payslip**

 

 

 

You can view, download, and print your monthly payslips using Retired Global Pay Self-Service. Refer to the**View My Payslip User Guide** for directions.

***See our FAQ entry, below, if you need an Income Verification Letter to accompany your Payslip as proof of income.***

Payslips are mailed to the mailing address on file with PPC (RAS) in December of each year and whenever there is a change your you net pay. You can elect to not have payslips mailed using Retired Global Pay Self-Service. Refer to "**Elect to discontinue receiving Pay Slips by mail" **for directions.

If you cannot access the system contact us at:

Commanding Officer (RAS)U. S. Coast GuardPay & Personnel Center444 SE Quincy StTopeka KS 66683-3591

Toll Free: 1-866-772-8724Fax: 785-339-3770

You may also **Contact PPC (PPC-DG-customercare@uscg.mil) by e-mail.**

 

**View or Change to your Designation Of Beneficiary For Payment Of Unpaid Retired Pay **

 

 

 

You can view your final pay beneficiary(ies) using Retired Global Pay Self-Service. Refer to the **View My Final Pay Beneficiary User Guide** for directions.

Under 10 USC 2771, you have the right to designate whomever you wish to receive unpaid retired pay due at the time of your death. Unpaid retired pay normally consists of your final pro-rated pay check, e.g., if you die on June 16, your final retired pay will consist of the 16 days of pay you are due for June. The beneficiaries you currently have designated are shown on this page. If no beneficiaries are shown, PPC has no current designation form on file. If the beneficiaries shown are not correct, please complete a new Form CG-3600 (Designation of Beneficiary for Payment of Unpaid Retired Pay). If you do not name a beneficiary, or if none of the beneficiaries you have named survive you, under law, your unpaid retired pay will be paid in the following order of precedence:(1) Surviving spouse.(2) Children and their descendants, by representation.(3) Father and mother in equal parts or, if either is dead, the survivor.(4) Legal representative.(5) Person entitled under the law of the domicile of the deceased member.Please note that Form CG-3600 is only used for final pay beneficiaries. It is NOT used for designating beneficiaries under the Survivor Benefit Plan (SBP).If you need to make changes to the information displayed on this page, **click the following link, complete the form**and mail/fax it to PPC (RAS). 

 

You may Fax your request to 785-339-3770 or mail to:

Commanding Officer (RAS)U. S. Coast GuardPay & Personnel Center444 SE Quincy StTopeka KS 66683-3591

**Life Events: **- Marriage, Divorce, or Death of a Family Member and 
- Survivor Benefit Plan (SBP) or 
- Reserve Component SBP Changes
- Uniformed Services Former Spouse Protection Act (FSPA)

Contact PPC (RAS) promptly after any change in your family composition. Contact us by phone, fax, e-mail or in writing. Be prepared to provide supporting documentation (marriage certificate, divorce decree, etc.). Please visit our **Survivor Benefit Plan/Reserve Component Survivor Benefit Plan information page** to learn about changes to SBP coverage following a marriage or divorce and very important information for reserve component members.

Refer to the Uniformed Services Former Spouse Protection Act (FSPA) guide for former spouse benefits.

Our telephone and Fax numbers are:

Toll Free: 1-866-772-8724Fax: 785-339-3770

Our mailing address is:

Commanding Officer (RAS)U. S. Coast GuardPay & Personnel Center444 SE Quincy StTopeka KS 66683-3591

You may also **Contact PPC (PPC-DG-customercare@uscg.mil) by e-mail** with the change.

 

You must also update the **Defense Enrollment Eligibility Reporting System (DEERS) **when there is a change in your marital status or dependents.  

For information concerning your DEERS automated file please contact your local ID card issuing office or call: 

Toll Free: 1 800 538 9552In CA: 1 800 334 4162In AK or HI: 1 800 527 5602

To update your address only in DEERS, please Visit https://www.dmdc.osd.mil/appj/address/index.jsp

This web site gives the three closest Military ID issuing facilities to a person's zip code, city, or state: http://www.dmdc.osd.mil/rsl/

**Report of Death**      
 

To report the death of a Coast Guard or NOAA retiree, annuitant, or Lighthouse keeper please call or Fax PPC RAS:

  

Toll Free: 1 866 772 8724Commercial: 785 339 2200Fax: 785 339 3770

Email: PPC-DG-customercare@uscg.mil
 
**Survivor Guide**

The Survivor Guide provides information for survivors of USCG, USCGR, NOAA, and PHS Retirees

**Guidance for Requesting CG Military Funeral Honors Support**

Funeral directors, family members, and veteran advocates requesting Military Funeral Honors (MFH) for a deceased CG veteran (to include in certain instances NOAA, PHS, and U.S. Merchant Marines) should consult the following link to find the phone number for the regional coordinator that applies to their area:

  http://www.dmdc.osd.mil/mfh/selectStSvc.do

Should the request be urgent (24-72 hour lead time) or the requester unable to get a reasonable timeframe from the listed number, contact the Casualty Matters Chief on the duty cell phone 24x7: 571-266-2375. Messages left on the Casualty Matters Chief office phone or faxes received are only checked during normal business hours excluding federal holidays. A minimum of 24 hours notice is required, and in some cases depending on travel distance, 48-72 hours are required. MFH request forms can be downloaded from the links at the bottom of this page and completed/faxed along with the veteran's DD-214 to the regional coordinator once contact is established. The regional coordinator will then schedule a honors detail with a unit local to where the ceremony will be taking place. The Navy or National Guard typically do not and should not be providing honors for CG veterans except as requested by the regional coordinator when resources are scarce.
  **TRICARE**      
Visit the **Retiree Services (CG-1335) TRICARE web page**for quick links to TRICARE publications.

For information on medical benefits please contact your CG Health Benefits Advisor at:

CG Health Benefits AdvisorToll Free: 1 800 942 2422

Or visit the TRICARE Web site at http://www.tricare.mil/

TRICARE has exceptional health plans for military service members, retirees and their families. If you are a uniformed service member preparing for retirement, there are important health care issues you need to consider. The Fact Sheet, linked below, is a quick and simple guide to help you understand your medical, dental and pharmacy benefits and assist in your smooth transition. There are additional resources and Web sites listed below each chart on the Fact Sheet:

**Fact Sheet:   ** What Happens to My TRICARE Benefit When I Retire?

**Retiring from Active Duty Brochure: **A four-page brochure that explains TRICARE coverage options after retiring from active duty. The brochure describes what stays the same, what changes, what actions to take, and what program options are available. It also provides information on dental coverage and the pharmacy benefit. Contact information is also included.
  
**Retiree Dental and Vision Plan (FEDVIP)**

 

 

 

**BENEFEDS administers the enrollment and premium payment processes for the Federal Employees Dental and Vision Insurance Program (FEDVIP).**
**Resources**- TRICARE.benefeds.com  – Sign up for email or text alerts and get further information on the enrollment period.
- TRDP to FEDVIP Transition Fact Sheet  – View or print this sheet with key questions and answers, and a plan comparison chart.
- deltadentalins.com/fedvip/tricare  – Learn more about Delta Dental’s FEDVIP plans and see if your current dentist is already in-network.
- Webinars  – Get answers to your questions from Delta Dental’s subject matter experts.

**Providers: Helping your TRDP patients transition to FEDVIP**

The TRICARE Retiree Dental Plan (TRDP) will be ending on December 31, 2018. Retirees currently enrolled in or eligible for TRDP will have the option to secure dental coverage through the Federal Employees Dental and Vision Insurance Program (FEDVIP). Help prevent any gap in dental coverage for your patients and their families by directing them to TRICARE.benefeds.com to learn more.
  
**ID Cards/Defense Enrollment Eligibility System (DEERS)**

 

 

 

**DEERS**

For information concerning your DEERS automated file please contact your local ID card issuing office or call:Toll Free: 1 800 538 9552In CA: 1 800 334 4162In AK or HI: 1 800 527 5602

To update your address only in DEERS, please Visit https://www.dmdc.osd.mil/appj/address/index.jsp

This web site gives the three closest Military ID issuing facilities to a person's zip code, city, or state: http://www.dmdc.osd.mil/rsl/
RAPIDS Appointment Scheduler
You can schedule ID card appointments online at participating offices. Visit https://rapids-appointments.dmdc.osd.mil/ to make an appointment. 
**Changes to Retiree ID Renewal Rules**
Homeland Security Directive 12 now requires retirees and family members seeking to renew or replace a military identification card to provide two types of ID, one of which must include a photo. A list of acceptable documents can be found in PDF format on page No. 4 of Form I-9 (see the link below to access this form):

http://www.uscis.gov/files/form/i-9.pdf

Before visiting a military ID card issuing facility, you may want to call first to determine what specific documents may be required, and to verify the process to renew or replace an ID card. For contact information and the location of the nearest ID card issuing facility, visit the RAPIDS Site Locator website. On this website, you can search by city, state or ZIP code:

https://www.dmdc.osd.mil/rsl
**Former Spouse Determination for ID Cards**
This guide provides the procedures for determining eligibility for a former spouse to receive an ID card with entitlements. Former Spouse Determination can **ONLY**be issued by a branch of Service Project Officer, **NOT**SSM or VO users. 
- **Former Spouse Determination Process Guide**

**WARNING**: Former spouses only have a 90 day window from the date of divorce to enroll in TRICARE benefits. Once that window has passed, they'll have to wait until the next open season (which could be up to a year). 

 

**Removal of SSNs from DoD ID Cards**

In response to an increasing awareness of the growing need to protect the safety of Service members and their families identity information, DoD will eliminate the Social Security Numbers (SSN) from DoD ID cards. As detailed below, these changes will go into effect in three phases, each of which will be implemented, as ID cards are issued and/or renewed. Your ID should not be rejected without a visible SSN; however, you may be asked to verbally state your own or your sponsor's SSN.

SSN Removal--3 Phases of Implementation:

Phase One:
- Already in Progress.
- Dependent SSNs will be removed Sponsor SSNs will remain visible.
- Cards Affected - DD Forms 1173 and 1173-1

Phase Two:
- To begin by June 2011.
- All printed SSNs will be removed.
- Cards Affected - All DoD ID cards.

Phase Three:
- To begin during calendar year 2012.
- SSNs embedded in barcodes will be removed.
- Cards Affected - All DoD ID cards.

SSN Reduction -- Frequently Asked Questions 

SSN Reduction -- Brochure 

Note: ID Cards will not be reissued or replaced until your current card expires. Existing cards remain valid until expiration. ID Cards with an INDEF expiration date displaying an SSN may be replaced by contacting a RAPIDS Site for an appointment to have a new ID issued.
**Don't Forget to Update DEERS**
The lives of service members and their families are full of transitions. Whether it's permanent change of station moves, retiring, going from Reserve status to active duty or something else, the one constant is change. The good news is that your TRICARE coverage can stick with you through these life changes, but you do have to make sure that your records in the Defense Enrollment Eligibility Reporting System (DEERS) are up to date with your latest life events.

This means you should keep all your personal information - address, duty status, phone numbers, and email addresses - up to date. It's important to review DEERS as soon as possible whenever you move or experience one of the following life events:
- Activation
- Deactivation
- Separation or retirement
- Becoming Medicare eligible

Changing your contact information in DEERS is easy and can be done online at milConnect (www.dmdc.osd.mil/milconnect), by fax or mail, or in person at the nearest uniformed services identification (ID) card office. One thing you can't update yourself in DEERS is your duty status - only your Service can make those updates. Whenever you have a change in your duty status, check DEERS to make sure it's accurate. You can find your nearest ID card offices online with the RAPIDS Site Locator at www.dmdc.osd.mil/rsl/.

Other life events that can affect your TRICARE eligibility and require you to update DEERS include:
- Marriage or divorce
- Birth or adoption of a child
- Change in a student's full-time enrollment status

Many DEERS updates require supporting documentation, including: marriage, birth, or death certificates, Medicare cards and Social Security Administration notification letters and orders or DD Forms214/discharge orders. A list of required documentation for various types of updates is available at www.dmdc.osd.mil/rsl/. Make sure to review the list and bring the appropriate documents with you, or you may not be able to make the updates you need.

For more information on how to update DEERS information, go to www.tricare.mil/DEERS.
**Providing Your SSN in DEERS**
Please note that even though your SSN is being replaced on your ID card, it is still important to provide your SSN and the SSNs of your TRICARE-covered dependents in the Defense Enrollment Eligibility Reporting System (DEERS). In order to notify the Internal Revenue Service (IRS) of your TRICARE coverage, so that the IRS is aware that you have met the minimum essential coverage requirement under the Affordable Care Act, your SSN, and your family members' SSNs must be listed in DEERS.
  **Service Records**      
 

If you are currently a member of Team Coast Guard (Active Duty or Reserve) your Servicing Personnel Office (SPO) should be able to assist you. 

**IF YOU RETIRED ON OR AFTER 1 OCT 2006:**Submit a Standard Form 180 (SF 180) to: HQS-SMB-CGPSC-MR-CustomerService@uscg.mil or fax to 202-372-8440 Attn: Military Records.

Or Mail to:

COMMANDER (BOPS-C-MR)PERSONNEL SERVICE CENTERUS COAST GUARD STOP 72002703 MARTIN LUTHER KING JR AVE SEWASHINGTON DC 20593-7200Phone: 202-795-6375.
 **IF YOU RETIRED PRIOR TO 1 OCTOBER 2006: ** 
If you have separated or retired from the Coast Guard you need go to the **National Personnel Records Center Web Site**. Requests to obtain copies of DD-214's, Personnel Records, Medical & Dental Records, and Service Medals, etc. must be made to the **National Personnel Records Center**.  Requests may be made online by the veteran or next of kin of a deceased, former member of the military. If you are not the veteran or next of kin, you must complete **Standard Form 180 (SF 180) **to request copies of records. Send the completed form to:

National Personnel Records CenterMilitary Personnel Records1 Archives DriveSt. Louis, MO 63138Tel: 314-801-0800

If you separated from the service and plan on filing a claim for medical benefits with the Department of Veterans Affairs (VA), you do not need to request a copy of your military records from the NPRC. They will provide the original health records when requested by the VA after the claim is filed.
  
**Social Security Benefits**

 

 

 

Earnings for active duty military service or active duty training have been covered under Social Security since 1957. Social Security has covered inactive duty service in the armed forces reserves (such as weekend drills) since 1988. If you served in the military before 1957, you did not pay Social Security taxes, but the Social Security Administration gave you special credit for some of your service.

Under certain circumstances, special earnings can be credited for Social Security purposes. The extra earnings are for periods of active duty or active duty for training. These extra earnings may help you qualify for Social Security or increase the amount of your Social Security benefit. Social Security will add these extra earnings to your earnings record when you file for benefits. The SSA has prepared *Military Service And Social Security*, which provides more information about your benefits.

For Information concerning your social security benefits please contact your local social security office, or call:

**Toll Free: **1-800-772-1213

Visit the Social Security web site at http://www.ssa.gov.
  
**Veterans Administration (VA) Benefits**

 

 

 

For information concerning VA benefits please contact your local VA office or call:

General: Toll Free: 1-800-827-1000Insurance: Toll Free: 1-800 669-8477Headstones: Toll Free: 1-800-697-6947

***Federal Benefits for Veterans and Dependents*** is a handbook describing benefits provided by the VA and an overview of programs and services for veterans provided by other federal agencies.
  
**Veteran's Group Life Insurance (VGLI)**

 

 

 

 

For information about renewal options for VGLI coverage costs please contact:

OSGLI213 Washington St.Newark, NJ   07102Toll Free: 1-800-419-1473

You may also obtain information from their web site:http://www.benefits.va.gov/insurance/
  
**Presidential Greeting Cards**

 

 

 

Upon request, the President and the First Lady will send special greeting cards recognizing citizens' 80th and subsequent birthdays, 50th and subsequent wedding anniversaries, and congratulatory wedding announcements. Requests should be forwarded to:

THE WHITE HOUSEGREETING OFFICE ROOM 39WASHINGTON, DC 20500

The requests should be submitted at least six weeks in advance of the significant date and should include:

     Full name of honoree(s)     Desired form of address     Complete date of birth or marriage     Mailing address and Zip Code.

If applicable please include name and address of person to receive the card in lieu of honoree(s), if presentation will be at a dinner, party, or celebration.
  
**Coast Guard Retiree Hotline**

 

 

 
 
The National Retiree Hotline (Help Desk) is available to assist and/or to answer any questions that a retiree or a retiree spouse has regarding benefits (other than those relating to pay), health care issues, assistance in obtaining important forms and/or papers, etc. The Help Desk can be contacted as follows:
- The phone number is 1-833-2CG-NRHD (1-833-224-6743) (toll free).
- The e-mail address is  nrhdesk@gmail.com.

**Questions concerning pay should be directed to the PPC (RAS)** in lieu of the Help Desk, since the Help Desk does not have access to pay records. Use the link on the left side of this page to contact PPC (RAS) by e-mail, or call (866) 772-8724 (toll free) or (785) 339-2200-- 0730-1600 M-F (central time).
  
**Combat Related Special Compensation (CRSC)**

 

 

 

Coast Guard retirees may be entitled to Combat-Related Special Compensation (CRSC), as authorized under 10 U.S.C. 1413a.

Contact the Personnel Service Center's (PSC) Physical Disability Branch (PSC-PSD-MED) for information on applying for CRSC.

 
  
**Concurrent Retirement & Disability Payments (CRDP)**
 
CRDP - Retirees with a Department of Veterans Affairs disability of less than 100%, and more than 40% but who are rated as unemployable, are entitled to CRDP in the full amount of the VA offset or the amount of retired pay based on longevity.

We recently received the following questions from a retiree:*Why did the VA withhold part of my disability pay? Don't they owe me that difference as part of the retro CRDP project?***Answer**: Retirees cannot look at the VA payments separately from the CG & CRDP payments. They must consider all of them together to determine the proper overall entitlement and payment. In some cases where it appears the VA withheld extra monies, it is because the CG had not withheld enough monies due to late notification of a change by the VA. The net result is the correct entitlements and payments were made to the retiree. If the VA had paid the full amount, the retiree would have been overpaid by the CG and we would have had to collect that money back from you. It is much more effective and efficient to adjust payments in this manner rather than have the VA make a payment just to have the CG turnaround and collect it back as an overpayment.

**CONCURRENT RECEIPT OF DISABILITY PAY (CRDP) - AUDIT ERROR WORSKSHEET (AEW) BACKLOG (20-19 Update)**

All Backlogged files have been transmitted to the VA and their VROs are working them manually in VBMS. We do not have visibility when they complete their work and so are not made aware when payments are made to retirees. We are currently sending an automated file to the VA once per month that includes all completed Audit Error Worksheets (AEWs) finished since the previous month's transmission. We are continuing to see an increase in the number of retirees that have changes to their service connected disability which in turn requires the completion of a new AEW. We are continuing to streamline our part of the process to reduce the number of days between our receipt of a change and the completion of an AEW. 
  **Federal Long Term Care Insurance Program (FLTCIP) plan**
FLTCIP 3.0 is the current Federal Long Term Care Insurance Program (FLTCIP) plan, available to new applicants. This group long term care insurance plan offers comprehensive coverage, including a stay-at-home benefit and informal care provided by friends and family*, with added premium stability. Visit https://ltcfeds.com/ for more information.

PPC is no longer publishing "The Retiree Newsletter".  The **Retiree Services Program (COMDT-CG-13)** has assumed this duty. CG-13 is employing the very same distribution lists PPC used to send out the newsletter.  So, as long as your mailing address is correct the Direct Access system, you will receive their version.  New retirees (***those retiring prior to 1 January 2019***) are automatically added to the distribution mailing list. There's no need to request to be added to the mailing list. Note: MEMBERS RETIRING AFTER 31 DECEMBER 2018 WILL ONLY RECEIVE THE NEWSLETTER BY E-MAIL **CLICK HERE TO SUBSCRIBE FOR E-MAIL DISTRIBUTION**.

Reunion notices and other items of interest to the retiree community should be sent to the  **Retiree Services Program (COMDT-CG-13)**:  

**Program Manager:** Robert C. Hinds**Phone**: 1-202-475-5451**Email**: Robert.C.Hinds@uscg.mil

**Mailing Address:**Commandant (CG-13)U.S. Coast Guard(Attn: Retiree Services Program)2703 Martin Luther King Jr. Ave. SEWashington DC 20593-7907

**The Retiree Newsletter - April 2019 Edition**

 

**Be sure to visit **our branch news page** for retiree-related news updates.**

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2019:- January
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4. October
2017:- January
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