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HHS Administration for Community Living

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## Find help in your community by entering a location.

The Disability Information and Access Line (DIAL) helps people with disabilities get connected to information about local community resources that support independent living. Launched in 2021 to help disabled people access COVID-19 vaccinations, DIAL also provides information about essential services such as transportation, housing support, disability rights, and more.

 

Call or send a text message to trained staff.

Chat online with trained staff.

Connect directly to an agent using ASL Now.

## Who We Are

The Disability Information and Access Line (DIAL) helps people with disabilities access COVID-19 vaccinations and tests. DIAL also provides information about essential services such as transportation, housing support, disability rights, and more.

DIAL can help you:
                          - Find local vaccination locations.
                          - Set up a vaccination appointment.
                          - Connect with local COVID testing options.
                          - Help with ordering free at-home test kits through  COVIDtests.gov  (including the tests that are more accessible for people who are blind or who have low vision)
                          - Understand the directions for your COVID-19 at-home tests.
                          - Connect with local supports, like accessible transportation, housing support, disability rights and other independent living resources.

**DIAL’s staff are trained to work with people of various communication abilities and will spend as much time as needed to ensure effective communication.**

# The Disability Information and Access Line

## Our partners

Established through a partnership between ACL and the Centers for Disease Control and Prevention, DIAL is operated as a collaboration between a consortium of organizations serving people with disabilities and USAging. The consortium includes:
                          - Association of Programs for Rural Independent Living (APRIL)
                          - Association of Assistive Technology Act Programs (ATAP)
                          - Association of University Centers on Disabilities (AUCD)
                          - Independent Living Research Utilization (ILRU)
                          - National Association of Councils on Developmental Disabilities (NACDD)
                          - National Council on Independent Living (NCIL)
                          - National Disability Rights Network (NDRN)
                          - The Partnership for Inclusive Disaster Strategies

This collaboration benefits from the disability networks’ extensive knowledge and expertise in meeting the needs of people with disabilities across the U.S. and USAging’s decades of experience operating the Eldercare Locator, the only federally funded national information and referral resource that supports consumers across the spectrum of issues affecting older Americans.

Last Modified: 09/25/2023

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RESOURCES

                - Freedom of Information Act
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PARTNER SITES

                - ACL.gov
                - HHS.gov
                - USA.gov
                - Whitehouse.gov
                - Eldercare.acl.gov
                - USAging.org

CONTACT US

Speak with trained staff Monday - Friday 8am - 9pm Eastern
                - Chat
                - ASL Now
                - 888-677-1199
                - DIAL@usaginganddisability.org

**U.S. Department of Health and Human Services****,****Administration for Community Living***Advancing independence, integration, and inclusion throughout life*