Indemnification Agreement



Exhibit 10.3 
 
INDEMNIFICATION AGREEMENT 
 
THIS INDEMNIFICATION AGREEMENT (this “Agreement”), made and entered into as of the 3rd day of
March, 2003, by and between AHL Services, Inc., a Georgia corporation (the “Company”), and Wyck A. Knox, Jr., a director of the Company (“Indemnitee”). 
 
WITNESSETH: 
 
WHEREAS, Indemnitee has agreed to serve, at the request of the Company, as a director of the Company; and 
 
WHEREAS, Indemnitee is willing to serve as a director of the
Company on the condition that he be indemnified, and that he have litigation expenses advanced, as provided herein; 
 
NOW, THEREFORE, in consideration of Indemnitee’s agreement to serve as a director of the Company, and for other good and valuable
consideration, the receipt and sufficiency of which are hereby acknowledged, the parties do hereby agree as follows: 
 

	 	1.	 	Mandatory Indemnification. 

 
(a)    The Company shall indemnify and hold harmless Indemnitee to the fullest extent permitted by the Georgia
Business Corporation Code, and, to the extent that applicable law from time to time in effect shall permit indemnification that is broader than provided in this Agreement, then to the maximum extent authorized by law in connection with any
threatened, pending or completed claim, action, suit or proceeding to which Indemnitee is made or is threatened to be made a named defendant or respondent (“Party”), whether civil, criminal, administrative or investigative, and whether
formal or informal (an “Action”), but not including any Action by or in the right of the Company (a “Derivative Action”), the Company hereby agrees to indemnify and hold Indemnitee harmless from and against any judgment,
settlement, penalty, fine (including an excise tax assessed with respect to an employee benefit plan), interest and reasonable expense (including attorney’s fees) actually incurred by him by reason of the fact that Indemnitee is or was an
officer, director, employee or agent of the Company, or has liability under Section 11(a) of the Securities Act of 1933, as amended, or is or was serving at the request of the Company as an officer, director, agent or fiduciary of any corporation,
partnership, joint venture, employee benefit plan, trust or other enterprise, provided, however, that Indemnitee acted in a manner he believed in good faith to be in or not opposed to the best interests of the Company, and with respect
to any criminal Action, Indemnitee had no reasonable cause to believe his conduct was unlawful, and with respect to an employee benefit plan, Indemnitee acted in a manner he believed in good faith to be in the interests of the participants in and
beneficiaries of the plan. Whether an Action is threatened, and whether Indemnitee is threatened to be made a Party thereto, shall be determined by Indemnitee in his reasonable judgment. 
 









 
(b)    In connection with any Derivative Action, the Company hereby agrees to indemnify and hold Indemnitee harmless from and against any reasonable expenses actually incurred by him (including amounts paid in
settlement but not including amounts paid as a judgment, penalty or fine in respect of any such action) by reason of the fact that Indemnitee is or was an officer, director, partner, trustee, employee or agent of the Company; provided,
however, that Indemnitee acted in good faith and in a manner he reasonably believed to be in or not opposed to the best interests of the Company. 
 
(c)    The termination of any Action by judgment, order, settlement, conviction, or upon a plea of nolo contendere or
its equivalent shall not, of itself, create a presumption that Indemnitee did not act in a manner which he believed to be in or not opposed to the best interests of the Company and, with respect to any criminal Action, had reasonable cause to
believe that his conduct was unlawful. 
 
(d)    Notwithstanding any foregoing provision to the contrary, under no circumstance shall the Company indemnify or hold Indemnitee harmless from and against any liability for judgments, settlements, penalties,
fines (including excise taxes assessed with respect to an employee benefit plan), or expenses (including attorney’s fees) incurred by Indemnitee in a proceeding (i) by or in the right of the Company in which Indemnitee was adjudged liable to
the Company or (ii) in which Indemnitee is adjudged liable to the Company or is subjected to injunctive relief in favor of the Company (1) for any appropriation, in violation of his duties, of any business opportunity of the Company, (2) for acts or
omissions that involve intentional misconduct or knowing violation of law, (3) for the types of liability set forth in Section 14-2-832 of Georgia Business Corporation Code, or (4) for any transaction from which he received an improper personal
benefit. 
 
2.    Partial
Indemnification. If Indemnitee is entitled under any provision of this Agreement to indemnification by the Company for some or a portion of any liability (including judgments, settlements, penalties, fines (including excise taxes assessed with
respect to an employee benefit plan), interest or reasonable expenses (including attorney’s fees)) actually incurred by him but not entitled to indemnification for all of the total amount thereof, the Company shall indemnify Indemnitee for such
portion thereof to which Indemnitee is entitled. 
 
3.    Advancement of Expenses. The Company agrees to pay, in advance of the final disposition of any Action (including, for this purpose, any proceeding in Section 5 hereof) and within ten (10) days after
Indemnitee’s written request, all reasonable expenses incurred by Indemnitee in defending or acting as a witness in connection with such Action, including but not limited to the investigation, defense, settlement or appeal of any Action, to
which Indemnitee is a Party or threatened in the reasonable judgment of Indemnitee to be made a Party by reason of the fact that Indemnitee is or was a director of the Company, or has liability under Section 11(a) of the Securities Act of 1933, as
amended, or is or was serving at the request of the Company as an officer, director, agent or fiduciary of any corporation, partnership, joint venture, employee benefit plan, trust or other enterprise. Indemnitee shall furnish the Company (i) a
written affirmation of his good faith belief that Indemnitee has met the standard of conduct set forth in Section 1(a) or 1(b) hereof; and (ii) a written undertaking (which reflects an unlimited general 
 

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obligation), executed personally or on Indemnitee’s behalf, to repay any advances if it is ultimately
determined that Indemnitee is not entitled to indemnification. Indemnitee agrees to reimburse the Company for any such advancement if, when and to the extent it is ultimately determined (by a court in a proceeding described in Section 5 or
otherwise) that Indemnitee is not entitled to indemnification pursuant to this Agreement. 
 

	 	4.	 	Indemnification in Specific Actions. 

 
(a)    The determination of whether, with respect to any specific Action, Indemnitee has met the applicable standard
of conduct set forth in Section 1(a) or Section 1(b) hereof and is entitled to indemnification pursuant to Section 1 hereof shall be made (i) by a majority vote of a quorum of members of the Board of Directors of the Company not at the time parties
to the Action; (ii) if the quorum required by the foregoing clause (i) cannot be obtained, by a majority vote of a committee duly designated by the Board of Directors (in which designation directors who are parties to the Action may participate) and
consisting solely of two or more members of the Board of Directors not at the time parties to the Action; (iii) if a determination cannot be made under (i) or (ii) above, in a written opinion by independent legal counsel, selected by the Board of
Directors or its committee in the manner described in the foregoing clauses (i) or (ii) (or, if a quorum of the Board of Directors as required by the foregoing clause (i) cannot be obtained and a committee cannot be designated as required by the
foregoing clause (ii), by a majority vote of the full Board of Directors (in which selection directors who are parties to the Action may participate); or (iv) if agreed to by Indemnitee, by the vote of a majority of shares of the Company entitled to
vote thereon (excluding shares owned by, or the voting of which is controlled by, directors who at the time are parties to the Action). 
 
(b)    In the event that the determination is made that Indemnitee is entitled to indemnification or advancement of
expenses in a specific Action pursuant to Section 1 hereof, such a determination is binding upon the Company in any subsequent proceedings in connection with such Action. 
 

	 	5.	 	Enforcement of this Agreement. 

 
(a)    Reasonable expenses incurred by Indemnitee in connection with his request for indemnification hereunder shall
be borne by the Company, unless Indemnitee is determined not to be entitled to indemnification for any liability or expense hereunder. In the event that Indemnitee is a party to or intervenes in any proceeding in which the validity or enforceability
of this Agreement is at issue or seeks an adjudication or award in arbitration to enforce his rights under, or to recover damages for breach of, this Agreement, Indemnitee, if he prevails in whole or in part in such action, shall be entitled to
recover from the Company and shall be indemnified by the Company against any expenses actually and reasonably incurred by him. 
 
(b)    In any proceeding in which the validity or enforceability of this Agreement is at issue, or in which Indemnitee
seeks an adjudication or award in arbitration to 
 

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enforce his rights hereunder, the Company shall have the burden of proving that Indemnitee is not entitled
to indemnification hereunder. 
 
6.    Termination of Service. Indemnitee’s right to indemnification and advancement of expenses pursuant to this Agreement shall continue regardless of whether Indemnitee has ceased for any reason to
be a director of the Company and shall inure to the benefit of the heirs of Indemnitee and the executors or administrators of Indemnitee’s estate. 
 
7.    Maintenance of Directors and Officers Liability Insurance. Indemnitee shall be named as an insured on the
Company’s policies of Directors and Officers Liability Insurance in such manner as to provide Indemnitee the same rights and benefits as are accorded to the most favorably insured of the Company’s directors. For six years following the
date hereof, the Company shall maintain in effect the current policies of Directors and Officers Liability Insurance (or substitute policies containing the same terms and conditions); provided however that (i) the Company shall not be required to
expend in any one year an amount in excess of $500,000 for such liability insurance; (ii) if the annual premiums of such insurance coverage exceed the aforementioned amount, the Company shall obtain or maintain a policy with the greatest coverage
available for a cost not exceeding such specified amount; and (iii) from and after the effective date of the merger of the Company with Huevos Holdings, Inc. pursuant to that certain Agreement and Plan of Merger dated March 28, 2003 (the
“Merger Agreement”) by and among the Company, Huevos Holdings, Inc., Frank A. Argenbright, Jr., Kathleen B. Argenbright, Argenbright Partners, L.P., Francis A. Argenbright, Jr. Charitable Remainder Trust, A. Clayton Perfall and Caledonia
Investments, Plc, the obligation of the Surviving Corporation (as such term is defined in the Merger Agreement), as successor by Merger to the Company, to maintain such insurance pursuant to this Section 7 shall be governed by the terms, conditions,
and provisions of Section 9.10(b) of the Merger Agreement, as such terms, conditions, and provisions of such section may hereafter be amended. 
 
8.    Subrogation. In the event Indemnitee receives a payment under this Agreement, the Company shall be
subrogated to the extent of such payment to all of the rights of recovery of Indemnitee, who shall do everything that may be necessary to secure such rights, including the execution of such documents necessary to enable the Company effectively to
bring suit to enforce such rights. 
 
9.    No Duplication of Payments. The Company shall not be liable under this Agreement to make any payment in connection with any Action to the extent Indemnitee has otherwise actually received payment
(under any insurance policy, bylaw provision or otherwise) of the amounts otherwise indemnifiable hereunder. 
 
10.    Non-Exclusivity. Subject to the provisions of Section 9, Indemnitee’s rights under this Agreement
shall be in addition to, and not in lieu of, any other rights Indemnitee may have under any provision of the Company’s Articles of Incorporation or Bylaws, the Georgia Business Corporation Code or pursuant to any Directors or Officers Liability
Insurance. Nothing in this Agreement shall be deemed to diminish or otherwise restrict Indemnitee’s right to indemnification under any provision of the Company’s Articles of Incorporation or Bylaws, 
 

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the Georgia Business Corporation Code or pursuant to any Directors and Officers Liability Insurance, but
the rights to indemnification hereunder shall in any event apply notwithstanding any contrary provision in, or conflict with, any provision of the Company’s Articles of Incorporation or Bylaws, unless prohibited by law. 
 
11.    Binding Effect. This
Agreement shall be binding upon and inure to the benefit of and be enforceable by the parties hereto and their respective successors, assigns (including any direct or indirect successor by merger or consolidation as provided in the Georgia Business
Corporation Code), heirs, executors and administrators. 
 
12.    Governing Law. This Agreement shall be deemed to be made in, and in all respects shall be interpreted, construed, and governed by and in accordance with the laws of, the State of Georgia without
regard to the conflict of laws principles thereof. 
 
13.    Severability. The Company and Indemnitee agree that the agreements and provisions contained in this Agreement are severable and divisible, that each such agreement and provision does not depend upon
any other provision or agreement for its enforceability, and that each such agreement and provision set forth herein constitutes an enforceable obligation between the Company and Indemnitee. Consequently, the parties hereto agree that neither the
invalidity nor the unenforceability of any provision of this Agreement shall affect the other provisions hereof, and this Agreement shall remain in full force and effect and be construed in all respects as if such invalid or unenforceable provision
were omitted. 
 
14.    Certain Amendments. The Company may enter into any amendment to this Agreement required by applicable law without shareholder approval of such amendment, unless shareholder approval is required by
applicable law. 
 
The remainder of this page
intentionally left blank. 
Signature page follows 
 

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IN WITNESS
WHEREOF, the parties hereto have entered into this Agreement as of the date first above written. 
 
 

	 	  	 	 	 AHL SERVICES, INC.

	
	 Attest:
	 	 	 	 
	
	 By:
	  	 /s/     Heinz Stubblefield

	 	 By:
	 	 /s/     A. Clayton Perfall


	 	  	 Name:  Heinz Stubblefield
	 	 	 	 Name:  A. Clayton Perfall

	 	  	 Title:    Chief Financial Officer
	 	 	 	 Title:    Chief Executive Officer

	
	 	  	 	 	 INDEMNITEE

	
	 	  	 	 	 /s/     Wyck A. Knox, Jr.


	 	  	 	 	 Wyck A. Knox, Jr.