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                                                                  Exhibit 10.2

March 20, 2003


Mr. Richard Theiler
6 Wishnow Way
Bridgewater, New Jersey 08807

Dear Rick:

This letter confirms our offer of employment as Senior Vice President of
Research and Development with The Dial Corporation, or any substantially
equivalent position that Dial may designate in its reasonable exercise of
discretion. Your anticipated start date will be April 1, 2003. This letter
supercedes my offer letter of February 26, 2003.

In your new position, you will be reporting to Bernie Welle, Executive Vice
President of Shared Services. Your starting weekly salary will be $5,769.25,
which is paid on a biweekly basis and equates to $300,000 annualized.

-    You will be eligible to participate in our VERC Incentive Plan at a target
     award of 50% of your eligible earnings, with additional earning potential
     based on the achievement of certain Company goals. You are guaranteed at
     least a target award of $150,000.00 for 2003. Rick, as we have discussed
     the leverage in our plan is significant, and you could earn a maximum of
     115% of your eligible earnings if we achieve maximum performance on our
     company goals and if our EPS growth percentage is in the top quartile of
     our comparator group. You will be provided with more detailed information
     on the plan following your start date.

-    You will be eligible to participate in our Management Stock Option Plan. As
     part of your sign-on incentive you will receive 50,000 stock options, and
     you will also be eligible for our regular stock option grant later this
     year. As we discussed, while we are not yet able to lock in that grant
     amount, we do anticipate a grant in the range of 40,000 options for a Sr.
     Vice President. The grant price for both your sign-on options and your
     regular grant will be priced on the day of your employment. The 50,000
     stock options granted to you as a sign-on incentive will have a ten-year
     term. The options granted as part of the regular stock option grant will
     have a seven-year term. Both grants will vest in equal increments over the
     first three years of your employment. As we discussed, your stock options
     will vest immediately upon a Change in Control. You will be provided with
     more detailed information on the Plan following your start date.

-    Because we want you to have a large stake in our financial success, you
     will receive a restricted stock grant of 35,000 shares. The stock will vest
     in four increments (20% after 9 months, 20% after 18 months, 20% after 27
     months and 40% after 36 months). As we discussed, your restricted stock
     will vest immediately upon a Change in Control. The details of this
     restricted stock grant will be provided to you following your start date.
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Mr. Richard Theiler
March 20, 2003
Page 2




-    You will receive a one time, "sign-on" bonus of $100,000 (minus applicable
     taxes). You will be required to sign the enclosed Promissory Note requiring
     you to repay a certain percentage of your signing bonus if you voluntarily
     resign from the Company or are terminated for cause in less than twelve
     months from your date of hire.

-    You will be eligible for fifteen (15) days of vacation after thirty (30)
     days of continuous employment.

-    You will be eligible for The Dial Corporation Relocation Package as
     reflected in the Relocation Program description that I previously provided
     to you. Following your acceptance of this offer, you will receive a
     relocation packet. A representative from Cendant Mobility will contact you
     to discuss your specific relocation needs. Please note that you will be
     required to sign a Relocation Promissory Note. This Promissory Note will
     reflect the full estimate, including gross-ups, for your relocation. You
     will be required to re-pay The Dial Corporation your actual relocation
     expenses should you voluntarily resign from the Company or are terminated
     for cause in less than twelve months from your date of hire or transfer. As
     we discussed, your relocation package will be extended into 2004 to
     accommodate your anticipated final move date.

-    You will receive an additional 6 months of temporary living assistance
     (beyond what is provided in the basic relocation package), and Dial will
     pay for two return trips home per month through the end of 2003.

-    Dial will guarantee your employment consistent with the terms of this offer
     letter for a period of two-years from your start date, namely until March
     31, 2005. If you are terminated for any reason (other than a Change in
     Control or for cause) during that period of time, you will receive the
     greater of: a) the payments remaining to be paid for that two year period;
     or, b) twelve months of severance pay, benefit continuation, outplacement
     and a target bonus, plus you will vest on the date of that termination in
     all stock options and/or restricted stock grants as set forth in this offer
     letter for that two-year period, to the extent not already vested. This
     guarantee will not be applicable should you voluntarily resign from the
     Company or are terminated for cause.

-    As used herein, termination for cause includes termination because of or
     based on any acts of misconduct, including without limitation, your
     conviction of, or plea of nolo contendere to, any felony; your willful
     misconduct with regard to Dial, such conduct which has or may tend to have
     an adverse effect on Dial or its reputation; your failure to perform the
     services to be rendered to Dial, as determined in the reasonable exercise
     of Dial's judgment; your failure to adhere to, or to carry out, any legal
     and proper directive Dial or your supervisor; or, any other act or omission
     which in Dial's reasonable exercise of its judgment may place you or


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Mr. Richard Theiler
March 20, 2003
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     Dial in a position of ridicule, embarrassment or ill repute. Cause shall
     not include any termination resulting from, or occasioned by acts taken by
     any prior employer, provided that,

-    The representations you have made to Dial regarding your prior employment
     have been truthful to the best of your knowledge.

-    You will also receive a written Change in Control agreement. In the event
     of a Change in Control and adverse impact on your position, you would
     receive two years of salary and bonus (with a three year look back on the
     highest bonus you received) with a gross-up for excise taxes.

-    Your salary is supplemented with a fringe benefit program, which will be
     described to you in detail during your New Hire Orientation.

As discussed, this offer is contingent upon a background check that includes
verification of your education, work history, U.S. work authorization, and
completion of a satisfactory Substance Abuse Screening.

By making this offer, The Dial Corporation is not interested in receiving or
obtaining the benefit of any trade secrets or confidential information of any of
your former employers. Accordingly, please review and sign the attached letter
regarding our code of ethics and policies pertaining to intellectual property
and confidential information, particularly as it relates to the intellectual
property and confidential information of other companies.

Please acknowledge your acceptance of this offer by signing and dating the
original and returning it to my attention.

Rick, we are pleased that you are considering an opportunity to join Dial. We
believe that you can make a significant contribution to the future growth and
success of our company. If you should have questions about any aspect of this
offer, please do not hesitate to contact me at (480) 754-2705, or at home at
(480) 396-6128.

Sincerely,

/s/ Keith Davis

Keith Davis
Vice President of Human Resources
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Mr. Richard Theiler
March 20, 2003
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I accept the foregoing offer of employment and agree to conform to the policies
and procedures of The Dial Corporation of Arizona; and understand that The Dial
Corporation is an at-will employer and that my employment and compensation may
be terminated at any time, with or without cause, and with or without notice, at
the option of either The Dial Corporation or myself. I ALSO AGREE THAT I AM
AUTHORIZING THE INITIATION OF A PRE-EMPLOYMENT BACKGROUND INVESTIGATION, WHICH
INCLUDES VERIFICATION OF MY EMPLOYMENT. I UNDERSTAND THIS VERIFICATION INCLUDES,
BUT IS NOT LIMITED TO, MY CURRENT AND/OR MOST RECENT EMPLOYER.

/s/ Richard F. Theiler                                 3/22/03
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