December 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 1 of 24 

### Commercial Airplane Group 

# 757 Service Bulletin

Number: 757-31-0104 Date: December 5, 2002 ATA System: 3141 kjd SUBJECT: INDICATING/RECORDING SYSTEMS - Engine Indication And Crew Alerting System (EICAS) - Upgrade The EICAS Operational Program Software (OPS) To Version 005 

## BOEING PROPRIETARY, CONFIDENTIAL, AND/OR TRADE SECRET Copyright © 2002 The Boeing Company Unpublished Work - All Rights Reserved Boeing claims copyright in each page of this document only to the extent that the page contains copyrightable subject matter. Boeing also claims copyright in this document as a compilation and/or collective work. This document includes proprietary information owned by The Boeing Company and/or one or more third parties. Treatment of the document and the information it contains is governed by contract with Boeing. For more information, contact The Boeing Company, P.O. Box 3707, Seattle, Washington 98124. Boeing, the Boeing signature, the Boeing symbol, 707, 717, 727, 737, 747, 757, 767, 777, BBJ, DC-8, DC-9, DC-10, MD-10, MD-11, MD-80, MD-88, MD-90, and the red-white-and-blue Boeing livery are all trademarks owned by The Boeing Company; and no trademark license is granted in connection with this document unless provided in writing by Boeing.BLANK PAGE December 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 2 of 24 

### BOEING SERVICE BULLETIN 757-31-0104

BLANK PAGEDecember 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 3 of 24 

### Commercial Airplane Group 

# 757 Service Bulletin

Number: 757-31-0104 

### Summary Date: December 5, 2002 ATA System: 3141 kjd SUBJECT: INDICATING/RECORDING SYSTEMS - Engine Indication And Crew Alerting System (EICAS) - Upgrade The EICAS Operational Program Software (OPS) To Version 005

CONCURRENT REQUIREMENTS Airplanes, line numbers 001 thru 779 and 781 thru 782, cannot make the changes given in this service bulletin unless the changes given in Boeing Service Bulletin 757-31-0059 are made. Airplanes, line numbers 001 thru 971, cannot make the changes given in this service bulletin unless the changes given in Boeing Service Bulletin 757-31-0097 are made. BACKGROUND This service bulletin gives instructions for the replacement of the Operational Program Software (OPS) in the left and right Engine Indication and Crew Alerting System (EICAS) computers. The new OPS provides the capability to support the features that follow: — Add PW2043 rating configuration — Oil filter message logic change — Revise Hot Start Exceedance Termination Logic — Add PW2000 EPCS Maintenance Message, EEC Configuration — Duct leak BITE message addition — HUD message addition/revision — Burner pressure message logic change — Revise RRE4C Rotorspeed redline limits The related Boeing Service Bulletins are 757-31-0105 and 767-31-0180. ACTION(PRR 54979) Install the new EICAS OPS as given in Collins Service Bulletin EICAS-31-4. EFFECTIVITY All 757-200 airplanes line numbers 001 thru 1013.December 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 4 of 24 

### BOEING SERVICE BULLETIN 757-31-0104

COMPLIANCE No compliance time is given. Federal Aviation Administration (FAA) Airworthiness Directive (AD) 96-07-09, Amendment 39-9558, is related to this service bulletin. INDUSTRY SUPPORT INFORMATION Boeing warranty remedies are not available for the EICAS computer changes given in this service bulletin. MANPOWER

The change to the EICAS computers as given in Collins Service Bulletin EICAS-31-4 is not included. MATERIAL INFORMATION Operator Supplied Parts/Materials. Refer to Paragraph 2.A., Material - Price and Availability. Total Task Hours Elapsed Hours 1.75 1.75

PROGRAM SOFTWARE IN THE LEFT EICAS COMPUTER INSTALL OPERATIONAL

PROGRAM SOFTWARE IN THE INSTALL OPERATIONAL RIGHT EICAS COMPUTER

MAIN EQUIPMENT CENTER ACCESS DOOR 

### MAIN EQUIPMENT CENTERN53800December 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 5 of 24 

### Commercial Airplane Group 

# 757 Service Bulletin

Number: 757-31-0104 Date: December 5, 2002 ATA System: 3141 kjd SUBJECT: INDICATING/RECORDING SYSTEMS - Engine Indication And Crew Alerting System (EICAS) - Upgrade The EICAS Operational Program Software (OPS) To Version 005

1. PLANNING INFORMATION A. Effectivity 1. Airplanes Refer to Service Bulletin Index Document D6-24N001 Part 3 for Airplane Variable Number, Line Number, and Serial Number data. This service bulletin is for the airplanes shown below. An equivalent change is on subsequent production airplanes. Refer to PRR 54979 for data about this change. Airplane models: 757-200 757-200CB 757-200PF IDENTIFICATION BY CUSTOMER, CUSTOMER CODE, GROUP AND VARIABLE NUMBER AEROMEXICO (AMX) 1 NB167 NC066–NC071 NE301 NT379 AIR 2000 (ATZ) 1 NA024 NA346 NA352 NA397 NA441–NA443 NA447 NB131–NB132 NB134 NB321–NB322 NB329 NT232 NT245–NT246 AIR ANATOLIA (TOI) 1 NA396 NB072 AIR ATLANTA ICELANDIC (AID) 1 NA022–NA023 AIR EUROPA (ARE) 1 NA345 NA348 AIR HOLLAND LEASING (HOL) 1 NB071 NB239December 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 6 of 24 

### BOEING SERVICE BULLETIN 757-31-0104

AIR TRANSAT (AIJ) 1 NA399 NB202 AMERICA WEST AIRLINES (AMW) 1 NA018–NA020 NA028 NB021–NB023 NB036–NB041 AMERICAN AIRLINES (AAL) 1 ND011–ND044 ND046–ND059 ND111–ND113 ND161–ND166 ND168–ND199 NT731–NT750 NT971–NT985 ANSETT WORLDWIDE AVIATION (AWW) 1 NA444 NB133 NB138–NB139 ARKIA ISRAELI AIRLINES (ARK) 1 NA395 ASNET (SRC) 1 NB147 NT436 ATA AMERICAN TRANS AIR (AAT) 1 NA446 NC058–NC062 NT248 NT281–NT289 ATLAS INTERNATIONAL AIRLINES (ABE) 1 NA025–NA026 NA196 AVIANCA (AVI) 1 NA214 NA391 NB221 NB324 NB326 ND248 AZERBAIJAN AIRLINES (AHY) 1 NT437–NT438 BELAIR AIRLINES (BLB) 1 NT426–NT427 BOEING (TBC) 1 NA001 BOEING CAPITAL CORPORATION (ZMF) 1 NC052 BOULLIOUN AVIATION SERVICES (BOU) 1 NB421 BRITANNIA AIRWAYS (BRI) 1 NA343–NA344 NB422–NB433 NB435–NB438 NT431–NT432 BRITISH AIRWAYS (BAB) 1 NA215–NA216 NA220 NA223–NA225 NA227 NA229–NA231 NA236–NA239 NA303–NA305 NA394 NA398 NB581–NB583 NT401–NT403December 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 7 of 24 

### BOEING SERVICE BULLETIN 757-31-0104

C.I.T. LEASING CORPORATION (TCI) 1 NA341 NA406 NT404 NT406 CAMEROON AIRLINES (CAM) 1 NB135 NB142 NC973 CEBU PACIFIC AIR (CEB) 1 NA301–NA302 CHINA SOUTHERN AIRLINES (GUN) 1 NA349 NB061–NB068 NB070 NB261–NB267 NB296 CHINA SOUTHWEST AIRLINES (XIN) 1 NB291–NB295 NB297–NB299 NB301–NB302 NB327 NT201–NT202 CHINA XINJIANG AIRLINES (XIJ) 1 NB325 NB328 NT231 NT381–NT385 CONDOR (CDF) 1 NE163–NE177 CONTINENTAL AIRLINES (CAL) 1 ND301–ND322 NT751–NT769 DELTA AIR LINES (DAL) 1 NA501–NA586 NB001–NB004 NE008 NT701–NT730 DHL INTERNATIONAL (DHI) 1 NA201–NA204 NA206–NA213 NA217–NA219 NA221–NA222 NA226 NA228 NA232–NA235 DUTCHBIRD (DUT) 1 NE162 EL AL ISRAEL AIRLINES (ELA) 1 ND002 ND004–ND007 ND401 ESTADO NACIONAL ARGENTINO ENA (ESA) 1 NB144 ETHIOPIAN AIRLINES (ETH) 1 NC951 NE201–NE204 EUROPEAN AIR TRANSPORT (EPT) 1 NC974 FAR EASTERN AIR TRANSPORT (FAT) 1 NC051 NE302 NT881–NT885 FINNAIR (FIN) 1 NT341–NT347December 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 8 of 24 

### BOEING SERVICE BULLETIN 757-31-0104

FINOVA (GRB) 1 NB145 GREENLANDAIR (GRL) 1 NA350 HMY AIRWAYS INC. (MYA) 1 ND001 ND003 IBERIA AIRLINES (IBE) 1 ND241 ND243 NT901–NT916 ICELANDAIR (ICE) 1 NB079 NB224 NC971 ND201–ND203 ND244 NN001–NN002 NT861–NT862 ILFC (ILF) 1 NB225 NT242 INTERNATIONAL A/C INVESTORS (IAN) 1 NB204 ITOCHU AEROTECH CORPORATION (CIF) 1 NB434 ND245 JMC AIRLINES (JMA) 1 NA445 NB201 NB222–NB223 NB226–NB228 NB230 NB330–NB331 NB446 NT233–NT234 NT237–NT238 L.T.E. INTERNATIONAL AIRWAYS (LTE) 1 NA191–NA193 LTU (LTU) 1 NA195 NA198–NA199 NB561 NT411–NT412 MARTINAIR HOLLAND (MTH) 1 NB073 MEXICANA AIRLINES (CMA) 1 NC056–NC057 NC072–NC073 NE161 NT375–NT378 MEXICO'S PRESIDENTIAL AIRCRAFT (MXG) 1 NA027 MID EAST JET (SKL) 1 NC161 MONARCH AIRLINES (MON) 1 NA401–NA405 NA407–NA408 NB323December 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 9 of 24 

### BOEING SERVICE BULLETIN 757-31-0104

MYTRAVEL AIRWAYS (GUE) 1 NA005–NA006 NA008 NA011 NB137 NB140 NB571 NASA (NAS) 1 NA002 NORTH AMERICAN AIRLINES (NNA) 1 NB236 NT239–NT240 NT247 NORTHWEST AIRLINES (NWA) 1 NC001–NC033 NE311–NE325 NU031–NU037 PACE AIRLINES (PIE) 1 NA194 ND242 PEGASUS AVIATION, INC. (PSS) 1 NA347 NA351 PRIVATAIR (PTS) 1 NB136 RAYTHEON AEROSPACE (RAY) 1 NB146 NB148 ROLLS-ROYCE A/C MANAGEMENT (RRA) 1 NT405 NT407–NT409 ROYAL AIR MAROC (RAM) 1 NC041–NC042 ROYAL BRUNEI AIRLINES (RBA) 1 NB051–NB052 ROYAL NEPAL AIRLINES (RNA) 1 ND891 ND895 SAUDI ROYAL FLIGHT (SRF) 1 NB168 SHANGHAI AIRLINES (SHA) 1 NE001–NE007 SPORTS JET (TSO) 1 NA205 STATE AIR COMPANY "BERKUT" (ORE) 1 NB053 SUNROCK AIRCRAFT CORPORATION (SNR) 1 ND246–ND247December 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 10 of 24 

### BOEING SERVICE BULLETIN 757-31-0104

TACV-CABO VERDE AIRLINES (TCV) 1 NC074 THE YUCAIPA COMPANIES (YUC) 1 NB312 TOMBO AVIATION (TOM) 1 NA342 TRANSAIR SWEDEN (TRS) 1 NA197 TRANSAVIA AIRLINES (TAV) 1 NB451–NB454 TRANSMERIDIAN AIRLINES (TAL) 1 NA392–NA393 TRITON AVIATION SERVICES (TIA) 1 NB203 TURKMENISTAN AIRLINES (TUE) 1 NB143 NB161–NB162 NT446 TWA (TWA) 1 NC075–NC084 NC091–NC094 NT351–NT360 NT371–NT373 UNITED AIRLINES (UAL) 1 NE011–NE088 NE092–NE094 NE141–NE150 NT791–NT796 UPS (UPS) 1 NC901–NC950 NS601–NS616 NT001–NT009 US AIR FORCE (USF) 1 NP901–NP904 US AIRWAYS (USA) 1 NA003–NA004 NA007 NA009–NA010 NA012–NA016 NA021 NB501–NB523 UZBEKISTAN AIRWAYS (UZB) 1 NC151 NT441–NT442 VULCAN NORTHWEST (VUL) 1 NB141 NB311 XIAMEN AIRLINES (XIA) 1 ND221–ND225 NN051–NN052December 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 11 of 24 

### BOEING SERVICE BULLETIN 757-31-0104

IDENTIFICATION BY VARIABLE NUMBER Variable Group NA001–NA028 1 NA191–NA199 1 NA201–NA239 1 NA301–NA305 1 NA341–NA352 1 NA391–NA399 1 NA401–NA408 1 NA441–NA447 1 NA501–NA586 1 NB001–NB004 1 NB021–NB023 1 NB036–NB041 1 NB051–NB053 1 NB061–NB073 1 NB079 1 NB131–NB148 1 NB161–NB162 1 NB166–NB168 1 NB201–NB204 1 NB221–NB228 1 NB230 1 NB236 1 NB239 1 NB261–NB267 1 NB291–NB299 1 NB301–NB302 1 NB311–NB312 1 NB321–NB331 1 NB421–NB438 1 NB446 1 NB451–NB454 1 NB501–NB523 1 NB561 1 NB571 1 NB581–NB583 1 NC001–NC033 1 NC041–NC042 1December 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 12 of 24 

### BOEING SERVICE BULLETIN 757-31-0104

NC051–NC052 1 NC056–NC062 1 NC066–NC084 1 NC091–NC094 1 NC151 1 NC161 1 NC901–NC951 1 NC971–NC974 1 ND001–ND007 1 ND011–ND059 1 ND111–ND113 1 ND161–ND199 1 ND201–ND203 1 ND221–ND225 1 ND241–ND248 1 ND301–ND322 1 ND401 1 ND891 1 ND895 1 NE001–NE008 1 NE011–NE088 1 NE091–NE094 1 NE141–NE150 1 NE161–NE177 1 NE201–NE204 1 NE301–NE302 1 NE311–NE325 1 NN001–NN002 1 NN051–NN052 1 NP901–NP904 1 NS601–NS616 1 NT001–NT009 1 NT201–NT202 1 NT231–NT234 1 NT237–NT240 1 NT242 1 NT245–NT248 1 NT281–NT289 1 NT341–NT347 1 Variable GroupDecember 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 13 of 24 

### BOEING SERVICE BULLETIN 757-31-0104

2. Spares Affected
None. B. Concurrent Requirements Airplanes, line numbers 001 thru 779 and 781 thru 782, cannot make the changes given in this service bulletin unless the changes given in Boeing Service Bulletin 757-31-0059 are made. Airplanes, line numbers 001 thru 971, cannot make the changes given in this service bulletin unless the changes given in Boeing Service Bulletin 757-31-0097 are made. C. Reason This service bulletin gives instructions for the replacement of the Operational Program Software (OPS) in the left and right Engine Indication and Crew Alerting System (EICAS) computers. The new OPS provides the capability to support the features that follow: — Add PW2043 rating configuration — Oil filter message logic change — Revise Hot Start Exceedance Termination Logic — Add PW2000 EPCS Maintenance Message, EEC Configuration — Duct leak BITE message addition — HUD message addition/revision — Burner pressure message logic change — Revise RRE4C Rotorspeed redline limits NT351–NT360 1 NT371–NT373 1 NT375–NT379 1 NT381–NT385 1 NT401–NT409 1 NT411–NT412 1 NT426–NT427 1 NT431–NT432 1 NT436–NT438 1 NT441–NT442 1 NT446 1 NT701–NT769 1 NT791–NT796 1 NT861–NT862 1 NT881–NT885 1 NT901–NT916 1 NT971–NT985 1 NU031–NU037 1 Variable GroupDecember 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 14 of 24 

### BOEING SERVICE BULLETIN 757-31-0104

The related Boeing Service Bulletins are 757-31-0105 and 767-31-0180. D. Description Install the new EICAS OPS as given in Collins Service Bulletin EICAS-31-4. The changes in this service bulletin will change the Engine Indication and Crew Alerting System (EICAS). The EICAS messages are changed as follows:

E. Compliance No compliance time is given. Federal Aviation Administration (FAA) Airworthiness Directive (AD) 96-07-09, Amendment 39-9558, is related to this service bulletin Description Message Level Added HUD ALERT Caution HUD EXCESS DEV Caution TAILSTRIKE AHEAD Caution HUD NO AII Advisory HUD NO AIII Advisory HUD NO GND ROLL Advisory DUCT LEAK LP Status HUD BITE Maintenance EEC CONFIG EPCS Maintenance Revised L STARTER CUTOUT Caution R STARTER CUTOUT Caution HUD SYS Advisory L OIL FILTER Advisory R OIL FILTER Advisory L ENG SEC CONT Status & Maintenance R ENG SEC CONT Status & Maintenance Deleted HUD WARN Caution HUD GUIDANCE AdvisoryDecember 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 15 of 24 

### BOEING SERVICE BULLETIN 757-31-0104

F. Approval This service bulletin was examined by the Federal Aviation Administration (FAA). The changes specified in this service bulletin comply with the applicable Federal Aviation Regulations (FAR) and are FAA approved. This service bulletin and the FAA approval were based on the airplane in its original Boeing delivery configuration or as modified by other FAA approved Boeing changes. If an airplane has a non-Boeing modification or repair that affects a component or system also affected by this service bulletin, the operator is responsible for obtaining appropriate regulatory agency approval before incorporating this service bulletin. This service bulletin has been approved by the FAA. In addition, the Manager of the FAA Seattle Aircraft Certification Office approves the modification defined in this service bulletin as a method of compliance to the requirements of paragraph (d)(1) of AD 96-07-09. All provisions of AD 96-07-09 that are not specifically referenced in the above sentence remain fully applicable and must be complied with. G. Manpower

The change to the EICAS computers as given in Collins Service Bulletin EICAS-31-4 is not included. H. Weight and Balance Changes
None. I. Electrical Load Data Not changed. Task Number of Persons Task-Hours Elapsed Hours Open Access 1 0.25 0.25 Install Software 1 1.00 1.00 Close Access 1 0.25 0.25 Test 1 0.25 0.25 TOTAL FOR EACH AIRPLANE 1.75 1.75December 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 16 of 24 

### BOEING SERVICE BULLETIN 757-31-0104

J. References 1. Existing Data: a. Engineering Change Memo PRR 54979 b. 757 Maintenance Manual (AMM) Subject 24-22-00, 31-41-02 c. Boeing Service Bulletin 757-31-0059, "INDICATING/RECORDING - Central Computers - EICAS Computer Replacement" d. Boeing Service Bulletin 757-31-0097, "INDICATING / RECORDING SYSTEMS - Engine Indication and Crew Alerting System - Upgrading the EICAS Software to Version 004" e. Boeing Service Bulletin 757-31-0105, "INDICATING / RECORDING SYSTEMS - Engine Indication and Crew Alerting System - Upgrading the EICAS Operational Program Software (OPS) to Version 005" f. Boeing Service Bulletin 767-31-0180, "INDICATING / RECORDING SYSTEMS - Central Computers - Engine Indication and Crew Alerting System - EICAS Operational Program Software (OPS) Change" g. Collins Service Bulletin EICAS-31-4, "Collins System (EICAS) Engine Indication and Crew Alerting System for Boeing 757/ 767, Service Bulletin 4"
Note:The supplier was told to send copies of the service bulletin to each operator. h. FAA Airworthiness Directive 96-07-09, Amendment 39-9558. 2. Data supplied with this Service Bulletin:
None. 3. Installation Drawings Used in the Preparation of this Service Bulletin:
None. K. Publications Affected

L. Interchangeability and Intermixability of Parts Refer to Paragraph 2.C., Parts Necessary For Each Airplane, for interchangeability and intermixability information. Publication Chapter-Section 757 Operations Manual 15.20 757 Illustrated Parts Catalog 31-41December 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 17 of 24 

### BOEING SERVICE BULLETIN 757-31-0104

2. MATERIAL INFORMATION A. Material - Price and Availability The operator can supply the parts and materials shown in Paragraph 2.C., Parts Necessary For Each Airplane. As an alternative, operators can purchase the parts from Boeing Spares. This service bulletin does not show the Boeing price and supply data. B. Industry Support Information Boeing warranty remedies are not available for the EICAS computer changes given in this service bulletin. C. Parts Necessary For Each Airplane 1. Kits/Parts:
None. 2. Parts and Materials Supplied by the Operator:

3. Parts Modified and Reidentified:
None. 4. Parts Removed and Not Replaced: None. D. Parts Necessary to Change Spares
None. E. Special Tooling - Price and Availability
None. Part Number / Specification QTY Name Existing Part Number Notes 831-4565-104 (3176-COL-DE0-05) 1 31 EICAS EAP-703 OPS (disk set) 813-4565-103 (3177-COL-DE0-04) (a), (b), (c) (a) Rockwell Collins Inc. (V13499) 400 Collins Road, NE Cedar Rapids, Iowa 52498 Telephone number (319) 265-5467 (b) Refer to Collins Service Bulletin EICAS-31-4. (c) This part is used in production.December 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 18 of 24 

### BOEING SERVICE BULLETIN 757-31-0104

F. Special Tooling Necessary to do this Service Bulletin No special tools or equipment are necessary to do the change in this service bulletin. But, maintenance and overhaul tools in the manuals given in Paragraph 1.J., References, can be necessary. Examine operator tool supply to make sure all necessary tools are available.December 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 19 of 24 

### BOEING SERVICE BULLETIN 757-31-0104

3. ACCOMPLISHMENT INSTRUCTIONS A. GENERAL INFORMATION CAUTION:KEEP THE WORK AREA, WIRES AND ELECTRICAL BUNDLES CLEAN OF METAL PARTICLES OR CONTAMINATION WHEN YOU USE TOOLS. UNWANTED MATERIAL, METAL PARTICLES OR CONTAMINATION CAUGHT IN WIRE BUNDLES CAN CAUSE DAMAGE TO THE BUNDLES. DAMAGED WIRE BUNDLES CAN CAUSE SPARKS OR OTHER ELECTRICAL DAMAGE.
Note:1. Manual titles are referred to by acronyms. Refer to Paragraph 1.J., References, for definition of the acronyms. 2. Obey all of the warnings and cautions given in the specified manual sections. B. WORK INSTRUCTIONS 1. Apply electrical power to the airplane circuits. Refer to 757 AMM Subject 24-22-00. 2. Access the E4-2 shelf in the Main Equipment Center. 3. Install the new Operational Program Software (OPS) in the left and right Engine Indication and Crew Alerting System (EICAS) as given in Collins Service Bulletin EICAS-31-4. Use diskette set 831-4565-104 (software 3176-COL-DE0-05). Locator shown in Figure 1. Refer to 757 AMM Subject 31-41-02. 4. Make sure the correct Operational Program Software (OPS) part number shows on the CONF/ MCDP page. Refer to 757 AMM Subject 31-41-02. 5. Close the Main Equipment Center access to the E4-2 shelf. 6. Remove electrical power from the airplane circuits. Refer to 757 AMM Subject 24-22-00. 7. Replace the existing EICAS OPS in the software binder with the new OPS, part number 3176-COL-DE0-05 (software disk set 831-4565-104). 8. Put the airplane back to a serviceable condition.FIGURE 1: INSTALLATION OF OPERATIONAL PROGRAM SOFTWARE (OPS) IN EICAS COMPUTERS December 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 20 of 24 

### BOEING SERVICE BULLETIN 757-31-0104

FIGURE 1: INSTALLATION OF OPERATIONAL PROGRAM SOFTWARE (OPS) IN EICAS COMPUTERS

ACCESS DOOR MAIN EQUIPMENT CENTER

LEFT EICAS COMPUTER OPERATIONAL PROGRAM SOFTWARE



### MAIN EQUIPMENT CENTER RIGHT EICAS COMPUTER OPERATIONAL PROGRAM SOFTWARE

ACCESS DOOR MAIN EQUIPMENT CENTERN53801

(SHEET 1 OF 1)Table of Contents December 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 21 of 24 

### BOEING SERVICE BULLETIN 757-31-0104

Table of Contents Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1. PLANNING INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 A. Effectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1. Airplanes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2. Spares Affected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 B. Concurrent Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 C. Reason . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 D. Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 E. Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 F. Approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 G. Manpower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 H. Weight and Balance Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 I. Electrical Load Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 J. References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 1. Existing Data: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 2. Data supplied with this Service Bulletin: . . . . . . . . . . . . . . . . . . . . . . . . . 16 3. Installation Drawings Used in the Preparation of this Service Bulletin: . . . . . . . . . . 16 K. Publications Affected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 L. Interchangeability and Intermixability of Parts . . . . . . . . . . . . . . . . . . . . . . . . . 16 2. MATERIAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 A. Material - Price and Availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 B. Industry Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 C. Parts Necessary For Each Airplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 1. Kits/Parts: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 2. Parts and Materials Supplied by the Operator: . . . . . . . . . . . . . . . . . . . . . . 17 3. Parts Modified and Reidentified: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 4. Parts Removed and Not Replaced: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 D. Parts Necessary to Change Spares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 E. Special Tooling - Price and Availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 F. Special Tooling Necessary to do this Service Bulletin . . . . . . . . . . . . . . . . . . . . . 18 3. ACCOMPLISHMENT INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 A. GENERAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 B. WORK INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 FIGURE 1: INSTALLATION OF OPERATIONAL PROGRAM SOFTWARE (OPS) IN EICAS COMPUTERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20BLANK PAGE December 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 22 of 24 

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BLANK PAGEDecember 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 23 of 24 

### Commercial Airplane Group 

# 757 Service Bulletin

Number: 757-31-0104 

### Evaluation Form Date: December 5, 2002 ATA System: 3141 kjd SUBJECT: INDICATING/RECORDING SYSTEMS - Engine Indication And Crew Alerting System (EICAS) - Upgrade The EICAS Operational Program Software (OPS) To Version 005
Use this evaluation form to tell us what you think of the quality of this service bulletin. We will use the data that you give us to improve the quality of our service bulletins.
Note:Please do not use this evaluation form to tell us to make changes to your manuals. To make these changes, please use a Publication Change Request (PCR) form. Please give us this data: (If necessary, please use the other side. Thank you for the time you used to give us your comments.) OPERATOR: ______________________________________ TODAY’S DATE:_______________________ PREPARED BY: ___________________________________ TITLE: ______________________________ ORGANIZATION: __________________________________ TELEX CODE: ________________________ TELEPHONE NUMBER: _____________________________ BASE: ______________________________ Please rate the quality of this service bulletin: (good) 4 3 2 1 (poor) Please rate the quality of the illustrations: (good) 4 3 2 1 (poor) Will you do the change given by this service bulletin? Yes___ No___ If not, please explain: Is this service bulletin easy to understand? Yes___ No___ If not, please explain: Is this service bulletin easy to use? Yes___ No___ If not, please explain: Are the Planning Information, Material Information, and Accomplishment Instructions accurate? Yes___ No___ If not, please explain: Is the Manpower estimate accurate? Yes___ No___ If not, please explain: Give the completed evaluation form to your Boeing Field Service Representative or send the evaluation form directly to this address: Manager, Service Bulletin Engineering Boeing Commercial Airplanes Group P.O. Box 3707, Mail Code 2H-36 Seattle, WA 98124-2207 USADecember 5, 2002 757-31-0104 BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 24 of 24 

### BOEING SERVICE BULLETIN 757-31-0104