December 5, 2002

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BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 1 of 24

Commercial

Airplane

Group 757

Service Bulletin

Number: 757-31-0104

Date: December 5, 2002

ATA System: 3141

kjd

SUBJECT: INDICATING/RECORDING SYSTEMS - Engine Indication And Crew Alerting System

(EICAS) - Upgrade The EICAS Operational Program Software (OPS) To Version 005

BOEING PROPRIETARY, CONFIDENTIAL, AND/OR TRADE SECRET

Copyright © 2002 The Boeing Company

Unpublished Work - All Rights Reserved

Boeing claims copyright in each page of this document only to the extent that the page contains copyrightable

subject matter. Boeing also claims copyright in this document as a compilation and/or collective work.

This document includes proprietary information owned by The Boeing Company and/or one or more third

parties. Treatment of the document and the information it contains is governed by contract with Boeing. For

more information, contact The Boeing Company, P.O. Box 3707, Seattle, Washington 98124.

Boeing, the Boeing signature, the Boeing symbol, 707, 717, 727, 737, 747, 757, 767, 777, BBJ, DC-8, DC-9,

DC-10, MD-10, MD-11, MD-80, MD-88, MD-90, and the red-white-and-blue Boeing livery are all trademarks

owned by The Boeing Company; and no trademark license is granted in connection with this document unless

provided in writing by Boeing.
BLANK PAGE

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BOEING SERVICE BULLETIN 757-31-0104

BLANK PAGE
December 5, 2002

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BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 3 of 24

Commercial

Airplane

Group 757

Service Bulletin

Number: 757-31-0104 Summary

Date: December 5, 2002

ATA System: 3141

kjd

SUBJECT: INDICATING/RECORDING SYSTEMS - Engine Indication And Crew Alerting System

(EICAS) - Upgrade The EICAS Operational Program Software (OPS) To Version 005

CONCURRENT REQUIREMENTS

Airplanes, line numbers 001 thru 779 and 781 thru 782, cannot make the changes given in this service bulletin

unless the changes given in Boeing Service Bulletin 757-31-0059 are made.

Airplanes, line numbers 001 thru 971, cannot make the changes given in this service bulletin unless the changes

given in Boeing Service Bulletin 757-31-0097 are made.

BACKGROUND

This service bulletin gives instructions for the replacement of the Operational Program Software (OPS) in the

left and right Engine Indication and Crew Alerting System (EICAS) computers.

The new OPS provides the capability to support the features that follow:

— Add PW2043 rating configuration

— Oil filter message logic change

— Revise Hot Start Exceedance Termination Logic

— Add PW2000 EPCS Maintenance Message, EEC Configuration

— Duct leak BITE message addition

— HUD message addition/revision

— Burner pressure message logic change

— Revise RRE4C Rotorspeed redline limits

The related Boeing Service Bulletins are 757-31-0105 and 767-31-0180.

ACTION (PRR 54979)

Install the new EICAS OPS as given in Collins Service Bulletin EICAS-31-4.

EFFECTIVITY

All 757-200 airplanes line numbers 001 thru 1013.
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BOEING SERVICE BULLETIN 757-31-0104

COMPLIANCE

No compliance time is given.

Federal Aviation Administration (FAA) Airworthiness Directive (AD) 96-07-09, Amendment 39-9558, is related

to this service bulletin.

INDUSTRY SUPPORT INFORMATION

Boeing warranty remedies are not available for the EICAS computer changes given in this service bulletin.

MANPOWER

The change to the EICAS computers as given in Collins Service Bulletin EICAS-31-4 is not included.

MATERIAL INFORMATION

Operator Supplied Parts/Materials.

Refer to Paragraph 2.A., Material - Price and Availability.

Total Task Hours Elapsed Hours

1.75 1.75

PROGRAM SOFTWARE IN THE

LEFT EICAS COMPUTER

INSTALL OPERATIONAL

PROGRAM SOFTWARE IN THE

INSTALL OPERATIONAL

RIGHT EICAS COMPUTER

MAIN EQUIPMENT

CENTER ACCESS DOOR

MAIN EQUIPMENT CENTER

N53800
December 5, 2002

757-31-0104

BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 5 of 24

Commercial

Airplane

Group 757

Service Bulletin

Number: 757-31-0104

Date: December 5, 2002

ATA System: 3141

kjd

SUBJECT: INDICATING/RECORDING SYSTEMS - Engine Indication And Crew Alerting System

(EICAS) - Upgrade The EICAS Operational Program Software (OPS) To Version 005

1. PLANNING INFORMATION

A. Effectivity

1. Airplanes

Refer to Service Bulletin Index Document D6-24N001 Part 3 for Airplane Variable Number, Line

Number, and Serial Number data.

This service bulletin is for the airplanes shown below. An equivalent change is on subsequent

production airplanes. Refer to PRR 54979 for data about this change.

Airplane models:

757-200 757-200CB 757-200PF

IDENTIFICATION BY CUSTOMER, CUSTOMER CODE, GROUP AND VARIABLE NUMBER

AEROMEXICO (AMX)

1 NB167 NC066–NC071 NE301 NT379

AIR 2000 (ATZ)

1 NA024 NA346 NA352 NA397

NA441–NA443 NA447 NB131–NB132 NB134

NB321–NB322 NB329 NT232 NT245–NT246

AIR ANATOLIA (TOI)

1 NA396 NB072

AIR ATLANTA ICELANDIC (AID)

1 NA022–NA023

AIR EUROPA (ARE)

1 NA345 NA348

AIR HOLLAND LEASING (HOL)

1 NB071 NB239
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BOEING SERVICE BULLETIN 757-31-0104

AIR TRANSAT (AIJ)

1 NA399 NB202

AMERICA WEST AIRLINES (AMW)

1 NA018–NA020 NA028 NB021–NB023 NB036–NB041

AMERICAN AIRLINES (AAL)

1 ND011–ND044 ND046–ND059 ND111–ND113 ND161–ND166

ND168–ND199 NT731–NT750 NT971–NT985

ANSETT WORLDWIDE AVIATION (AWW)

1 NA444 NB133 NB138–NB139

ARKIA ISRAELI AIRLINES (ARK)

1 NA395

ASNET (SRC)

1 NB147 NT436

ATA AMERICAN TRANS AIR (AAT)

1 NA446 NC058–NC062 NT248 NT281–NT289

ATLAS INTERNATIONAL AIRLINES (ABE)

1 NA025–NA026 NA196

AVIANCA (AVI)

1 NA214 NA391 NB221 NB324

NB326 ND248

AZERBAIJAN AIRLINES (AHY)

1 NT437–NT438

BELAIR AIRLINES (BLB)

1 NT426–NT427

BOEING (TBC)

1 NA001

BOEING CAPITAL CORPORATION (ZMF)

1 NC052

BOULLIOUN AVIATION SERVICES (BOU)

1 NB421

BRITANNIA AIRWAYS (BRI)

1 NA343–NA344 NB422–NB433 NB435–NB438 NT431–NT432

BRITISH AIRWAYS (BAB)

1 NA215–NA216 NA220 NA223–NA225 NA227

NA229–NA231 NA236–NA239 NA303–NA305 NA394

NA398 NB581–NB583 NT401–NT403
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BOEING SERVICE BULLETIN 757-31-0104

C.I.T. LEASING CORPORATION (TCI)

1 NA341 NA406 NT404 NT406

CAMEROON AIRLINES (CAM)

1 NB135 NB142 NC973

CEBU PACIFIC AIR (CEB)

1 NA301–NA302

CHINA SOUTHERN AIRLINES (GUN)

1 NA349 NB061–NB068 NB070 NB261–NB267

NB296

CHINA SOUTHWEST AIRLINES (XIN)

1 NB291–NB295 NB297–NB299 NB301–NB302 NB327

NT201–NT202

CHINA XINJIANG AIRLINES (XIJ)

1 NB325 NB328 NT231 NT381–NT385

CONDOR (CDF)

1 NE163–NE177

CONTINENTAL AIRLINES (CAL)

1 ND301–ND322 NT751–NT769

DELTA AIR LINES (DAL)

1 NA501–NA586 NB001–NB004 NE008 NT701–NT730

DHL INTERNATIONAL (DHI)

1 NA201–NA204 NA206–NA213 NA217–NA219 NA221–NA222

NA226 NA228 NA232–NA235

DUTCHBIRD (DUT)

1 NE162

EL AL ISRAEL AIRLINES (ELA)

1 ND002 ND004–ND007 ND401

ESTADO NACIONAL ARGENTINO ENA (ESA)

1 NB144

ETHIOPIAN AIRLINES (ETH)

1 NC951 NE201–NE204

EUROPEAN AIR TRANSPORT (EPT)

1 NC974

FAR EASTERN AIR TRANSPORT (FAT)

1 NC051 NE302 NT881–NT885

FINNAIR (FIN)

1 NT341–NT347
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BOEING SERVICE BULLETIN 757-31-0104

FINOVA (GRB)

1 NB145

GREENLANDAIR (GRL)

1 NA350

HMY AIRWAYS INC. (MYA)

1 ND001 ND003

IBERIA AIRLINES (IBE)

1 ND241 ND243 NT901–NT916

ICELANDAIR (ICE)

1 NB079 NB224 NC971 ND201–ND203

ND244 NN001–NN002 NT861–NT862

ILFC (ILF)

1 NB225 NT242

INTERNATIONAL A/C INVESTORS (IAN)

1 NB204

ITOCHU AEROTECH CORPORATION (CIF)

1 NB434 ND245

JMC AIRLINES (JMA)

1 NA445 NB201 NB222–NB223 NB226–NB228

NB230 NB330–NB331 NB446 NT233–NT234

NT237–NT238

L.T.E. INTERNATIONAL AIRWAYS (LTE)

1 NA191–NA193

LTU (LTU)

1 NA195 NA198–NA199 NB561 NT411–NT412

MARTINAIR HOLLAND (MTH)

1 NB073

MEXICANA AIRLINES (CMA)

1 NC056–NC057 NC072–NC073 NE161 NT375–NT378

MEXICO'S PRESIDENTIAL AIRCRAFT (MXG)

1 NA027

MID EAST JET (SKL)

1 NC161

MONARCH AIRLINES (MON)

1 NA401–NA405 NA407–NA408 NB323
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BOEING SERVICE BULLETIN 757-31-0104

MYTRAVEL AIRWAYS (GUE)

1 NA005–NA006 NA008 NA011 NB137

NB140 NB571

NASA (NAS)

1 NA002

NORTH AMERICAN AIRLINES (NNA)

1 NB236 NT239–NT240 NT247

NORTHWEST AIRLINES (NWA)

1 NC001–NC033 NE311–NE325 NU031–NU037

PACE AIRLINES (PIE)

1 NA194 ND242

PEGASUS AVIATION, INC. (PSS)

1 NA347 NA351

PRIVATAIR (PTS)

1 NB136

RAYTHEON AEROSPACE (RAY)

1 NB146 NB148

ROLLS-ROYCE A/C MANAGEMENT (RRA)

1 NT405 NT407–NT409

ROYAL AIR MAROC (RAM)

1 NC041–NC042

ROYAL BRUNEI AIRLINES (RBA)

1 NB051–NB052

ROYAL NEPAL AIRLINES (RNA)

1 ND891 ND895

SAUDI ROYAL FLIGHT (SRF)

1 NB168

SHANGHAI AIRLINES (SHA)

1 NE001–NE007

SPORTS JET (TSO)

1 NA205

STATE AIR COMPANY "BERKUT" (ORE)

1 NB053

SUNROCK AIRCRAFT CORPORATION (SNR)

1 ND246–ND247
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BOEING SERVICE BULLETIN 757-31-0104

TACV-CABO VERDE AIRLINES (TCV)

1 NC074

THE YUCAIPA COMPANIES (YUC)

1 NB312

TOMBO AVIATION (TOM)

1 NA342

TRANSAIR SWEDEN (TRS)

1 NA197

TRANSAVIA AIRLINES (TAV)

1 NB451–NB454

TRANSMERIDIAN AIRLINES (TAL)

1 NA392–NA393

TRITON AVIATION SERVICES (TIA)

1 NB203

TURKMENISTAN AIRLINES (TUE)

1 NB143 NB161–NB162 NT446

TWA (TWA)

1 NC075–NC084 NC091–NC094 NT351–NT360 NT371–NT373

UNITED AIRLINES (UAL)

1 NE011–NE088 NE092–NE094 NE141–NE150 NT791–NT796

UPS (UPS)

1 NC901–NC950 NS601–NS616 NT001–NT009

US AIR FORCE (USF)

1 NP901–NP904

US AIRWAYS (USA)

1 NA003–NA004 NA007 NA009–NA010 NA012–NA016

NA021 NB501–NB523

UZBEKISTAN AIRWAYS (UZB)

1 NC151 NT441–NT442

VULCAN NORTHWEST (VUL)

1 NB141 NB311

XIAMEN AIRLINES (XIA)

1 ND221–ND225 NN051–NN052
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BOEING SERVICE BULLETIN 757-31-0104

IDENTIFICATION BY VARIABLE NUMBER

Variable Group

NA001–NA028 1

NA191–NA199 1

NA201–NA239 1

NA301–NA305 1

NA341–NA352 1

NA391–NA399 1

NA401–NA408 1

NA441–NA447 1

NA501–NA586 1

NB001–NB004 1

NB021–NB023 1

NB036–NB041 1

NB051–NB053 1

NB061–NB073 1

NB079 1

NB131–NB148 1

NB161–NB162 1

NB166–NB168 1

NB201–NB204 1

NB221–NB228 1

NB230 1

NB236 1

NB239 1

NB261–NB267 1

NB291–NB299 1

NB301–NB302 1

NB311–NB312 1

NB321–NB331 1

NB421–NB438 1

NB446 1

NB451–NB454 1

NB501–NB523 1

NB561 1

NB571 1

NB581–NB583 1

NC001–NC033 1

NC041–NC042 1
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BOEING SERVICE BULLETIN 757-31-0104

NC051–NC052 1

NC056–NC062 1

NC066–NC084 1

NC091–NC094 1

NC151 1

NC161 1

NC901–NC951 1

NC971–NC974 1

ND001–ND007 1

ND011–ND059 1

ND111–ND113 1

ND161–ND199 1

ND201–ND203 1

ND221–ND225 1

ND241–ND248 1

ND301–ND322 1

ND401 1

ND891 1

ND895 1

NE001–NE008 1

NE011–NE088 1

NE091–NE094 1

NE141–NE150 1

NE161–NE177 1

NE201–NE204 1

NE301–NE302 1

NE311–NE325 1

NN001–NN002 1

NN051–NN052 1

NP901–NP904 1

NS601–NS616 1

NT001–NT009 1

NT201–NT202 1

NT231–NT234 1

NT237–NT240 1

NT242 1

NT245–NT248 1

NT281–NT289 1

NT341–NT347 1

Variable Group
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BOEING SERVICE BULLETIN 757-31-0104

2. Spares Affected

None.

B. Concurrent Requirements

Airplanes, line numbers 001 thru 779 and 781 thru 782, cannot make the changes given in this service

bulletin unless the changes given in Boeing Service Bulletin 757-31-0059 are made.

Airplanes, line numbers 001 thru 971, cannot make the changes given in this service bulletin unless

the changes given in Boeing Service Bulletin 757-31-0097 are made.

C. Reason

This service bulletin gives instructions for the replacement of the Operational Program Software

(OPS) in the left and right Engine Indication and Crew Alerting System (EICAS) computers.

The new OPS provides the capability to support the features that follow:

— Add PW2043 rating configuration

— Oil filter message logic change

— Revise Hot Start Exceedance Termination Logic

— Add PW2000 EPCS Maintenance Message, EEC Configuration

— Duct leak BITE message addition

— HUD message addition/revision

— Burner pressure message logic change

— Revise RRE4C Rotorspeed redline limits

NT351–NT360 1

NT371–NT373 1

NT375–NT379 1

NT381–NT385 1

NT401–NT409 1

NT411–NT412 1

NT426–NT427 1

NT431–NT432 1

NT436–NT438 1

NT441–NT442 1

NT446 1

NT701–NT769 1

NT791–NT796 1

NT861–NT862 1

NT881–NT885 1

NT901–NT916 1

NT971–NT985 1

NU031–NU037 1

Variable Group
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BOEING SERVICE BULLETIN 757-31-0104

The related Boeing Service Bulletins are 757-31-0105 and 767-31-0180.

D. Description

Install the new EICAS OPS as given in Collins Service Bulletin EICAS-31-4.

The changes in this service bulletin will change the Engine Indication and Crew Alerting System

(EICAS).

The EICAS messages are changed as follows:

E. Compliance

No compliance time is given.

Federal Aviation Administration (FAA) Airworthiness Directive (AD) 96-07-09, Amendment 39-9558,

is related to this service bulletin

Description Message Level

Added HUD ALERT Caution

HUD EXCESS DEV Caution

TAILSTRIKE AHEAD Caution

HUD NO AII Advisory

HUD NO AIII Advisory

HUD NO GND ROLL Advisory

DUCT LEAK LP Status

HUD BITE Maintenance

EEC CONFIG EPCS Maintenance

Revised L STARTER CUTOUT Caution

R STARTER CUTOUT Caution

HUD SYS Advisory

L OIL FILTER Advisory

R OIL FILTER Advisory

L ENG SEC CONT Status & Maintenance

R ENG SEC CONT Status & Maintenance

Deleted HUD WARN Caution

HUD GUIDANCE Advisory
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BOEING SERVICE BULLETIN 757-31-0104

F. Approval

This service bulletin was examined by the Federal Aviation Administration (FAA). The changes

specified in this service bulletin comply with the applicable Federal Aviation Regulations (FAR) and

are FAA approved. This service bulletin and the FAA approval were based on the airplane in its

original Boeing delivery configuration or as modified by other FAA approved Boeing changes.

If an airplane has a non-Boeing modification or repair that affects a component or system also affected

by this service bulletin, the operator is responsible for obtaining appropriate regulatory agency

approval before incorporating this service bulletin.

This service bulletin has been approved by the FAA. In addition, the Manager of the FAA Seattle

Aircraft Certification Office approves the modification defined in this service bulletin as a method of

compliance to the requirements of paragraph (d)(1) of AD 96-07-09. All provisions of AD 96-07-09

that are not specifically referenced in the above sentence remain fully applicable and must be

complied with.

G. Manpower

The change to the EICAS computers as given in Collins Service Bulletin EICAS-31-4 is not included.

H. Weight and Balance Changes

None.

I. Electrical Load Data

Not changed.

Task

Number of

Persons Task-Hours Elapsed Hours

Open Access 1 0.25 0.25

Install Software 1 1.00 1.00

Close Access 1 0.25 0.25

Test 1 0.25 0.25

TOTAL FOR EACH AIRPLANE 1.75 1.75
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BOEING SERVICE BULLETIN 757-31-0104

J. References

1. Existing Data:

a. Engineering Change Memo PRR 54979

b. 757 Maintenance Manual (AMM) Subject 24-22-00, 31-41-02

c. Boeing Service Bulletin 757-31-0059, "INDICATING/RECORDING - Central Computers -

EICAS Computer Replacement"

d. Boeing Service Bulletin 757-31-0097, "INDICATING / RECORDING SYSTEMS - Engine

Indication and Crew Alerting System - Upgrading the EICAS Software to Version 004"

e. Boeing Service Bulletin 757-31-0105, "INDICATING / RECORDING SYSTEMS - Engine

Indication and Crew Alerting System - Upgrading the EICAS Operational Program Software

(OPS) to Version 005"

f. Boeing Service Bulletin 767-31-0180, "INDICATING / RECORDING SYSTEMS - Central

Computers - Engine Indication and Crew Alerting System - EICAS Operational Program

Software (OPS) Change"

g. Collins Service Bulletin EICAS-31-4, "Collins System (EICAS) Engine Indication and Crew

Alerting System for Boeing 757/ 767, Service Bulletin 4"

Note: The supplier was told to send copies of the service bulletin to each operator.

h. FAA Airworthiness Directive 96-07-09, Amendment 39-9558.

2. Data supplied with this Service Bulletin:

None.

3. Installation Drawings Used in the Preparation of this Service Bulletin:

None.

K. Publications Affected

L. Interchangeability and Intermixability of Parts

Refer to Paragraph 2.C., Parts Necessary For Each Airplane, for interchangeability and intermixability

information.

Publication Chapter-Section

757 Operations Manual 15.20

757 Illustrated Parts Catalog 31-41
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BOEING SERVICE BULLETIN 757-31-0104

2. MATERIAL INFORMATION

A. Material - Price and Availability

The operator can supply the parts and materials shown in Paragraph 2.C., Parts Necessary For Each

Airplane. As an alternative, operators can purchase the parts from Boeing Spares. This service

bulletin does not show the Boeing price and supply data.

B. Industry Support Information

Boeing warranty remedies are not available for the EICAS computer changes given in this service

bulletin.

C. Parts Necessary For Each Airplane

1. Kits/Parts:

None.

2. Parts and Materials Supplied by the Operator:

3. Parts Modified and Reidentified:

None.

4. Parts Removed and Not Replaced:

None.

D. Parts Necessary to Change Spares

None.

E. Special Tooling - Price and Availability

None.

Part Number /

Specification QTY Name Existing Part Number Notes

831-4565-104

(3176-COL-DE0-05)

1 31 EICAS EAP-703 OPS (disk set) 813-4565-103

(3177-COL-DE0-04)

(a), (b), (c)

(a) Rockwell Collins Inc. (V13499)

400 Collins Road, NE

Cedar Rapids, Iowa 52498

Telephone number (319) 265-5467

(b) Refer to Collins Service Bulletin EICAS-31-4.

(c) This part is used in production.
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BOEING SERVICE BULLETIN 757-31-0104

F. Special Tooling Necessary to do this Service Bulletin

No special tools or equipment are necessary to do the change in this service bulletin. But,

maintenance and overhaul tools in the manuals given in Paragraph 1.J., References, can be

necessary. Examine operator tool supply to make sure all necessary tools are available.
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BOEING SERVICE BULLETIN 757-31-0104

3. ACCOMPLISHMENT INSTRUCTIONS

A. GENERAL INFORMATION

CAUTION: KEEP THE WORK AREA, WIRES AND ELECTRICAL BUNDLES CLEAN OF METAL

PARTICLES OR CONTAMINATION WHEN YOU USE TOOLS. UNWANTED

MATERIAL, METAL PARTICLES OR CONTAMINATION CAUGHT IN WIRE BUNDLES

CAN CAUSE DAMAGE TO THE BUNDLES. DAMAGED WIRE BUNDLES CAN CAUSE

SPARKS OR OTHER ELECTRICAL DAMAGE.

Note:

1. Manual titles are referred to by acronyms. Refer to Paragraph 1.J., References, for

definition of the acronyms.

2. Obey all of the warnings and cautions given in the specified manual sections.

B. WORK INSTRUCTIONS

1. Apply electrical power to the airplane circuits. Refer to 757 AMM Subject 24-22-00.

2. Access the E4-2 shelf in the Main Equipment Center.

3. Install the new Operational Program Software (OPS) in the left and right Engine Indication and

Crew Alerting System (EICAS) as given in Collins Service Bulletin EICAS-31-4. Use diskette set

831-4565-104 (software 3176-COL-DE0-05). Locator shown in Figure 1. Refer to 757 AMM

Subject 31-41-02.

4. Make sure the correct Operational Program Software (OPS) part number shows on the CONF/

MCDP page. Refer to 757 AMM Subject 31-41-02.

5. Close the Main Equipment Center access to the E4-2 shelf.

6. Remove electrical power from the airplane circuits. Refer to 757 AMM Subject 24-22-00.

7. Replace the existing EICAS OPS in the software binder with the new OPS, part number

3176-COL-DE0-05 (software disk set 831-4565-104).

8. Put the airplane back to a serviceable condition.
FIGURE 1: INSTALLATION OF OPERATIONAL PROGRAM SOFTWARE (OPS) IN EICAS COMPUTERS

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BOEING SERVICE BULLETIN 757-31-0104

FIGURE 1: INSTALLATION OF OPERATIONAL PROGRAM SOFTWARE (OPS) IN EICAS COMPUTERS

ACCESS DOOR

MAIN EQUIPMENT CENTER

LEFT EICAS COMPUTER

OPERATIONAL PROGRAM SOFTWARE

MAIN EQUIPMENT CENTER

RIGHT EICAS COMPUTER

OPERATIONAL PROGRAM SOFTWARE

ACCESS DOOR

MAIN EQUIPMENT CENTER

N53801

(SHEET 1 OF 1)
Table of Contents

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BOEING SERVICE BULLETIN 757-31-0104

Table of Contents

Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1. PLANNING INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

A. Effectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1. Airplanes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2. Spares Affected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

B. Concurrent Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

C. Reason . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

D. Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

E. Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

F. Approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

G. Manpower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

H. Weight and Balance Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

I. Electrical Load Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

J. References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

1. Existing Data: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2. Data supplied with this Service Bulletin: . . . . . . . . . . . . . . . . . . . . . . . . . 16

3. Installation Drawings Used in the Preparation of this Service Bulletin: . . . . . . . . . . 16

K. Publications Affected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

L. Interchangeability and Intermixability of Parts . . . . . . . . . . . . . . . . . . . . . . . . . 16

2. MATERIAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

A. Material - Price and Availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

B. Industry Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

C. Parts Necessary For Each Airplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

1. Kits/Parts: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2. Parts and Materials Supplied by the Operator: . . . . . . . . . . . . . . . . . . . . . . 17

3. Parts Modified and Reidentified: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

4. Parts Removed and Not Replaced: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

D. Parts Necessary to Change Spares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

E. Special Tooling - Price and Availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

F. Special Tooling Necessary to do this Service Bulletin . . . . . . . . . . . . . . . . . . . . . 18

3. ACCOMPLISHMENT INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

A. GENERAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

B. WORK INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

FIGURE 1: INSTALLATION OF OPERATIONAL PROGRAM SOFTWARE (OPS) IN EICAS

COMPUTERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
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Commercial

Airplane

Group 757

Service Bulletin

Number: 757-31-0104 Evaluation Form

Date: December 5, 2002

ATA System: 3141

kjd

SUBJECT: INDICATING/RECORDING SYSTEMS - Engine Indication And Crew Alerting System

(EICAS) - Upgrade The EICAS Operational Program Software (OPS) To Version 005

Use this evaluation form to tell us what you think of the quality of this service bulletin. We will use the data that

you give us to improve the quality of our service bulletins.

Note: Please do not use this evaluation form to tell us to make changes to your manuals. To make these

changes, please use a Publication Change Request (PCR) form.

Please give us this data:

(If necessary, please use the other side. Thank you for the time you used to give us your comments.)

OPERATOR: ______________________________________ TODAY’S DATE:_______________________

PREPARED BY: ___________________________________ TITLE: ______________________________

ORGANIZATION: __________________________________ TELEX CODE: ________________________

TELEPHONE NUMBER: _____________________________ BASE: ______________________________

Please rate the quality of this service bulletin: (good) 4 3 2 1 (poor)

Please rate the quality of the illustrations: (good) 4 3 2 1 (poor)

Will you do the change given by this service bulletin? Yes___ No___ If not, please explain:

Is this service bulletin easy to understand? Yes___ No___ If not, please explain:

Is this service bulletin easy to use? Yes___ No___ If not, please explain:

Are the Planning Information, Material Information, and

Accomplishment Instructions accurate? Yes___ No___ If not, please explain:

Is the Manpower estimate accurate? Yes___ No___ If not, please explain:

Give the completed evaluation form to your Boeing Field Service Representative or send the evaluation form

directly to this address:

Manager, Service Bulletin Engineering

Boeing Commercial Airplanes Group

P.O. Box 3707, Mail Code 2H-36

Seattle, WA 98124-2207 USA
December 5, 2002

757-31-0104

BOEING PROPRIETARY - Copyright © Unpublished Work - See page 1 for details. 24 of 24

BOEING SERVICE BULLETIN 757-31-0104