QuickLinks
 -- Click here to rapidly navigate through this document
  



 
 

Exhibit 10.3    
  


firstwave

SOFTWARE LICENCE AGREEMENT  


Licence Agreement Number: 02/1005  


This
Licence Agreement between The Football Association ("Licencee") whose registered office is at 25 Soho Square, London W1 4FA and Firstwave Technologies UK Limited, ("Firstwave") whose
registered office is at The Pavilion, 1 Atwell Place, Thames Ditton, Surrey KT7 0NF, is made the 2nd day of September 2002 and covers Program Products to be licenced by
Licencee pursuant to Order Forms, which may be submitted and accepted from time to time. 


When
Firstwave accepts an Order Form, Licencee will have, subject to the terms and conditions of this Agreement, a nontransferable and nonexclusive Licence to use the Program Products(s), optional
features, if any, and related materials (collectively the "Licenced Program") described in the Order Form(s) referencing this Agreement. This Agreement applies to all program code, documentation,
training materials, and enhancements embodying or related to the Licenced Program and any subsequent versions or releases of the Licenced Program which may be delivered to Licencee and the definition
of Licenced Program includes all such code, documentation, materials and enhancements. 


DELIVERY AND USE OF LICENCED PROGRAM  


This
Agreement authorises Licencee to use the Licenced Program(s), covered by Order Form(s) accepted by Firstwave, subject to the designated Maximum Users of Licencee at the installation site of
Licencee identified on the Order Form and only for the internal operations of Licencee and for the processing of its own data. A "User" is any person who uses the Licenced Program under Licencee's
control or at Licencee's direction or request, including any employee or independent contractor of Licencee or of any third party which sells or distributes Licencee's products or which provides goods
or services to Licencee. The number of "Maximum Users" set forth in the Order Form establishes the legal limit for the total number of Users who are permitted to use the Licenced Program under this
Licence Agreement. This number is calculated as the total number of Users who employ the Licenced Program, whether these Users are employing the software simultaneously or at different times during
the term hereof. 


Delivery
of the Licenced Program will be F.O.B. Firstwave's facility in Thames Ditton, Surrey, UK (the "Delivery Point"). Firstwave shall put the Licenced Program in the possession of a carrier at the
Delivery Point and Firstwave shall bear all costs and expenses in transportation and delivery. 


TITLE, CONFIDENTIALITY AND RESTRICTIONS  


Title
to the Licenced Program remains with Firstwave, and the Licenced Program is a trade secret and the confidential and proprietary information of Firstwave. Licencee and its Users shall keep the
Licenced Program strictly confidential, and Licencee must not disclose or otherwise distribute the Licenced Program to anyone other than Licencee's licenced Users. Licencee must not remove or destroy
any proprietary markings of Firstwave. Licencee shall not permit anyone except its licenced Users to have access to the Licenced Program. Except for archive purposes, Licencee shall not make or permit
others to make copies of or reproduce any part of the Licenced Program in any form without the prior written consent of Firstwave. In no event shall Licencee decompile, disassemble or otherwise
reverse engineer any Licenced Program. 


Licencee
shall take all reasonable steps necessary to insure that the Licenced Program and Firstwave materials pertaining to the Licenced Program, or any portions thereof, are not made available or
disclosed by Licencee or by any of its Users to any other party. Licencee agrees that all those 


1





 




individuals having access to the Licenced Program and Firstwave materials pertaining to the Licenced Program under this Agreement shall observe and perform this non-disclosure covenant,
and that it will
advise Firstwave, upon request, of the procedures employed for this purpose and identify all entities that comprise Users. Licencee shall hold Firstwave harmless against any loss, cost, expense, claim
or liability resulting from Licencee's breach of this non-disclosure obligation. The non-disclosure restrictions herein shall apply during the term hereof and for a period of
five (5) years thereafter; provided that the restrictions shall continue to apply thereafter with respect to any trade secret information, for so long as such information retains its trade
secret status. Upon termination of this Agreement, Licencee shall deliver to Firstwave all material furnished by Firstwave pertaining to the Licenced Program and shall also warrant in writing that all
copies thereof have been returned to Firstwave or destroyed. 


ENTIRE AGREEMENT AND MODIFICATIONS  


This
Agreement, including the reverse side hereof, the Order Form(s) and any other exhibits attached to this Agreement, represents the final and entire agreement between Firstwave and Licencee with
respect to the Licenced Program, and Firstwave and Licencee agree that all other agreements, proposals, purchase orders, representations and other understandings concerning the Licenced Program,
whether oral or written, between the parties are superseded in their entirety by this Agreement. No alteration or modifications of this Agreement will be valid unless made in writing and signed by the
parties. No attachment, supplement or exhibit to this Agreement shall be valid unless signed by an authorised signatory of Firstwave. 


LIMITED WARRANTY  


Firstwave
warrants that it has the right to grant the Licence described in this Agreement and the Order Form(s). Firstwave will defend or at its option, settle any action against Licencee based upon a
claim that Licencee's use of the Licenced Program in accordance with this Agreement infringes any patent, copyright or other intellectual property right of any third party. In the defense or
settlement of the claim, Firstwave may obtain for Licencee the right to continue using the Licenced Program, replace or modify the Licenced Program so that the Licenced Program becomes
non-infringing or, if such remedies are not reasonably available, grant Licencee a refund for the Licenced Program as depreciated and accept the return of the Licenced Program. Firstwave
disclaims all other liability for infringement or violation of any patents, copyrights or other rights of intellectual or industrial property, including any incidental or consequential damages. 


Firstwave
warrants for a period of ninety (90) days from the date of the first delivery of the Licenced Program that the Licenced Program will operate according to the specifications published
by Firstwave for the Licenced Program, provided that Licencee has given Firstwave written notice of any performance failure within the ninety (90) day warranty period. Licencee's sole and
exclusive remedy for any claim of breach of this limited warranty is that Firstwave shall either modify or replace the
nonconforming Licenced Program so that the Licenced Program substantially conforms to such specifications. In the event Licencee notifies Firstwave of an error and after investigation Firstwave
determines the error to be caused by hardware and software not sold or licenced to Licencee by Firstwave, or by incorrect procedures used by Licencee or a third party, Licencee shall reimburse
Firstwave at Firstwave's then current rate for all costs incurred in such investigation. 


Firstwave
shall not be liable to Licencee for any liability, loss or damage caused or alleged to be caused directly or indirectly, incidentally or consequently, by any of the software or services
provided hereunder or by any inadequacy thereof or deficiency or defect therein. Nothing in this Agreement shall be construed to impose liability on Firstwave for acts or omissions of the
manufacturer, vendor or licensor of the Non-Firstwave Software. Firstwave shall not be liable for any damages caused by delay in shipment, installation or furnishing of any software or
services under this Agreement, and in no 


2





 




event shall Firstwave be liable for loss of revenues, savings or profits, or for any indirect, special, consequential, or other similar damages arising out of any breach of this Agreement or of
obligations or claims under or related to this Agreement. No action arising out of any claimed breach of the Agreement by Firstwave or otherwise relating hereto may be brought by Licencee more than
one (1) year after the cause of action arises. Firstwave's aggregate liability for claims arising hereunder or otherwise related hereto shall under no circumstances exceed the amount paid to
Firstwave by Licencee hereunder. 


WARRANTY AND LIABILITY LIMITATIONS  


EXCEPT
AS SET FORTH ABOVE, NO WARRANTY, CONDITION, UNDERTAKING OR TERM, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE CONDITION, QUALITY, DURABILITY, PERFORMANCE, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE OF THE LICENCED PROGRAM(S) AND SERVICES PROVIDED UNDER ANY ORDER FORM(S) ATTACHED TO THIS AGREEMENT OR AS TO ANY CUSTOMISATION OF HARDWARE OR SOFTWARE IS GIVEN OR ASSUMED BY
FIRSTWAVE AND ALL SUCH WARRANTIES, CONDITIONS, UNDERTAKINGS AND TERMS ARE HEREBY EXCLUDED. 


FIRSTWAVE
DOES NOT WARRANT THAT THE LICENCED PROGRAM(S), IN CONJUNCTION WITH ANY SERVICES PROVIDED UNDER ANY ORDER FORM(S) ATTACHED TO THIS AGREEMENT WILL OPERATE TO SOLVE ANY GENERAL OR SPECIFIC
CUSTOMER PROBLEM, OR MEET ANY GENERAL OR SPECIFIC CUSTOMER NEED. 


GOVERNING LAW, CONSENT TO JURISDICTION  


This
Licence Agreement and all Order Forms, addendum's, attachments, amendments, modifications, alterations, supplements and schedules hereto shall be governed by and construed in accordance with the
laws of England and the parties submit to the exclusive jurisdiction of the Courts of England. 



ASSIGNMENT  


Licencee
may not assign this Agreement, the use of any Licenced Program or its rights and obligations under this Agreement without the prior written consent of Firstwave. 


TAXES AND DUTIES  


The
amounts set forth on any Order Form are exclusive of any tariffs, duties or taxes imposed or levied by any government or governmental agency including, without limitation, local sales, use, value
added and personal property taxes, and Licencee agrees to pay any such tariffs, duties or taxes (other than franchise and income taxes for which Firstwave is responsible) upon presentation of invoices
by Firstwave. Any claimed exemption from such tariffs, duties or taxes must be supported by proper documentary evidence delivered to Firstwave. 


BREACH AND TERMINATION  


If
Licencee breaches any term of this Agreement or any Order Form or fails to pay when due any valid invoice rendered by Firstwave, or if the Licencee becomes insolvent or if bankruptcy or
receivership proceedings are initiated by or against Licencee, Firstwave shall have the right to terminate this Agreement immediately and, in addition to all other rights of Firstwave, all amounts
which would have become due and payable under this Agreement and any Order Form will immediately become due and payable to Firstwave. Any invoice which is unpaid by Licencee when due shall be subject
to an interest
charge of 2% per month or part thereof plus such late payment charge as Firstwave may reasonably require to cover its additional costs of administration and collection. 


3





 

The
parties certify by their authorised agents that they have read this Agreement and agree to be bound by its terms and conditions. 



	Firstwave Technologies UK Limited	 	The Football Association
	

By:	
 	

    
	
 	

By:	
 	

    

	(Authorised Signature)	 	(Authorised Signature) (in non-black ink)
	

RUSSELL LOARRIDGE
 Name	
 	

    
 Name
	

VP UK Operations
 Title	
 	

    
 Title
	

2 September 2002
 Date	
 	

    
 Date




4









QuickLinks



Exhibit 10.3